EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC

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EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Emerging Trends
in Real Estate      ®

The global outlook for 2018
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Emerging Trends in Real Estate® The global outlook for 2018
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Contents
2     Executive summary

4     Maintaining balance

16 Top cities for real estate investment in 2018

18 New models for a changing world

30 Sponsoring organisations

31 Interview participants

32 Authors and Editorial Oversight Committee

“Real estate has always evolved.
 It serves a need in society for
 people to occupy space, and
 of course those needs change.
 In some sectors, the requirements
 are shrinking and in others
 they’re growing. Anticipating
 those changes and staying
 ahead of them is really what
 good investors can do.”
European investment manager,
Global Emerging Trends in Real Estate 2018

                             Emerging Trends in Real Estate® The global outlook for 2018   1
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Executive summary
Real estate has rewarded investors with strong returns in a                                     “One of the interesting
world of falling interest rates and established business models.                                 things – it’s a challenge,
The positive outlook for the global economy is an encouraging
sign that the rewards will continue for some time to come.
                                                                                                 it’s an opportunity, but it’s
                                                                                                 happening – is how real
Yet there is an undercurrent of caution          The last financial crisis has had a lasting
                                                                                                 estate as a productive
in the three regional Emerging Trends in         effect on the industry, including lower         part of the economic
Real Estate® reports, and more so from           leverage and less apparent risk of over-        equation is changing.
the 24 senior professionals interviewed          supply. But there is a new “over-supply”
for this Global Emerging Trends edition.         challenge, which comes from the vast            And what is it going to
These industry leaders all acknowledge           legacy stock of assets and fast-changing        look like in the future,
that this is a late-cycle property market        use of real estate. The time-frame for
influenced by a gradual reversal of              building obsolescence has become
                                                                                                 whether that’s ten years
monetary policy. There remains a                 squeezed as a result of changing                or beyond?”
disconnect between the sheer volume              occupier needs and a greater information
of capital raised and the opportunities          transparency. In effect, new supply is being   Global asset manager,
in the market to deploy it effectively in        created by technological developments in       Global Emerging Trends in Real Estate 2018
assets that can withstand a downturn.            areas such as co-working and hospitality.

As a consequence, risk management                Real estate is continuing to evolve into
has become increasingly important,               something that is less about ownership
while at the same time changing human            and more about access – or services
behaviour and new technology are                 and outcomes. In simple terms, this
transforming the nature of real estate,          means that we are seeing a relative
not just as an investment class but              value-shift from the passive “bricks and
as a product or service we all use as            mortar” component to a more dynamic,
consumers. These are the conclusions             operational business. This is important
of PwC/Urban Land Institute’s recent             for investors – who either need to find
Emerging Trends in Real Estate 2018              innovative and cost-effective ways of
surveys, conducted across Asia Pacific,          accessing operational expertise and
Europe and the Americas.                         innovation, or face diminishing returns.

2   Emerging Trends in Real Estate® The global outlook for 2018
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Executive summary

These forces are informing the current          At the same time, there is a need for           “Operating skills and
round of consolidation among property-          more diverse skills and expertise in the
owning companies, particularly in the retail    real estate industry. The more progressive       complexity are becoming
sector. Scale is important at this stage in     businesses are hiring new specialists            more important for
the cycle, but there is far more to it than     in technology, customer relationships,
stock market M&A among companies                and strategy/disruption. It is easy to
                                                                                                 most if not all sectors.
of similar heritage. The lines between          see why, given the risks for investors           Of course, it’s still all
traditional real estate companies and           of getting some of these calls wrong.
                                                                                                 about location, but the
new entrants, mainly from the tech field,       And there are numerous, game-changing
are becoming blurred. There is plenty of        disruptions with timescales that extend          operational management
opportunity for new entrants to disrupt the     beyond conventional property cycles.             is more and more
sector and steal value and market share,
which is why many of those interviewed          The emergence of driverless cars –               important in driving
believe that now is a crucial point in the      no longer a fantasy scenario – is just one       values. That’s much the
sector’s evolution. Those companies             example of disruptive technology that has
unwilling or unable to embrace change           polarised opinion in the real estate industry
                                                                                                 same thing in how you
risk being left behind permanently.             as to its impact. As the interviewees for        operate retail and how
                                                Global Emerging Trends all agree, these          you operate a residential
There are two main reasons cited for this.      are challenging times for an industry that
Huge amounts of capital are flowing into        must somehow strike the right balance            platform. Having the
the sector, and it will flow to the companies   between risk management, innovation              right operating platform
that can use technology to give themselves      and entrepreneurship.
even the smallest edge. With real estate
                                                                                                 is crucial to creating
late in the cycle, investors and owners                                                          value, which is why we
will need to utilise any means necessary
                                                                                                 don’t just invest in the
to improve performance of assets –
or maintain performance during a downturn.                                                       assets, but also typically
The greater the sophistication, the easier                                                       try to buy into the
it will be to raise money and make money
in a crowded field. One related theme here                                                       operating companies.”
is the increased capex costs as owner-
                                                                                                European pension fund investor,
operators seek to keep their real estate
                                                                                                Global Emerging Trends in Real Estate 2018
relevant to occupiers – whether that’s
retail, office, logistics, or residential.

                                                                                Emerging Trends in Real Estate® The global outlook for 2018   3
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Maintaining balance

4   Emerging Trends in Real Estate® The global outlook for 2018
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Maintaining balance

Real estate continues to attract capital, demonstrating its appeal                                        “Prices are very high,
over other asset classes in an otherwise uncertain investment                                              and in some markets,
world that is starting to betray signs of nervousness over inflation
and rising interest rates.
                                                                                                           they are above pre-
                                                                                                           crisis levels. What’s in
According to Real Capital Analytics (RCA),        At this stage in the cycle, pricing of core
                                                                                                           place for a prolonged
global volumes for completed sales of             assets remains an issue around the world                 high level is the fact that
commercial properties totalled $873 billion       although not necessarily something to                    operational performance
last year, matching the total registered          cause alarm just yet, according to one
in 2016. A 6 percent rise in Asia Pacific         global player. “If Paris is trading at sub-3             is still very strong.”
and an 8 percent increase in Europe offset        percent, the fact that it is so low has been
a decline in the US, the world’s largest          viewed by some investors that we are in                 Global investor,
                                                                                                          Global Emerging Trends in Real Estate 2018
commercial real estate investment market.         bubble territory. I don’t think we’re in
                                                  bubble territory at all. Assets are expensive,
Though the past two years rank behind             and they may or may not correct, but it’s
2015 as the decade’s most active for              entirely possible that we’re in a low bond
investment, the rising deal flow in Europe        yield environment and the returns available
and record levels of activity in Asian markets,   going forward are simply going to be lower
such as Hong Kong and Singapore, are              than we’ve been used to in the past.”
nonetheless remarkable at a time when
real estate is universally acknowledged
to be late in its cycle.
                                                  Figure 1-1 Global capital flows 2017 ($ bn)
This late cycle period undoubtedly informs
the caution expressed by the industry             1,100
leaders canvassed for this global edition         1,000
of Emerging Trends. But they are also
                                                   900
reassured by the relatively strong macro-
economic outlook for most major markets             800
around the world, which is underpinning             700
occupier demand. If anything, the talk is of
                                                    600
real estate being in a prolonged late cycle.
                                                    500
“Real estate still offers a comparatively           400
attractive spread to bond yields across the
globe right now. But it’s more fundamental          300

than that,” says one global institutional           200
investor. “For the first time in a long time,
                                                    100
there is increasing economic growth in
                                                      0
virtually all major markets. That’s self-
                                                            2007       2008        2009   2010   2011    2012    2013     2014    2015    2016     2017
reinforcing, and certainly bodes well
for real estate as an asset class.”                          EMEA          Asia Pacific     Americas

                                                  Source: Real Capital Analytics

                                                                                          Emerging Trends in Real Estate® The global outlook for 2018     5
EMERGING TRENDS IN REAL ESTATE - THE GLOBAL OUTLOOK FOR 2018 - PWC
Another interviewee comments: “We’re still       Rising interest rates and                        However, one European interviewee
not seeing the uptick in supply that you                                                          observes: “My first guess was that the
                                                 ‘no more easy money’
would expect. And that has to do with                                                             raising of interest rates would take longer,
banks being much stricter in what they’re                                                         but it has happened more strongly and
                                                 With growing economies come rising
asking for when it comes to speculative                                                           globally than expected. This is going to
                                                 interest rates as a check on inflation, and
development loans. In fact, in many                                                               be the caveat to the solid growth we
                                                 the expectation of more to come, at least
countries they are still not really available                                                     are experiencing here.”
                                                 this year in the US and the UK. Continental
at reasonable margins, and that helps
                                                 Europe is further behind although the
the market to stay in sync.”                                                                      There is another caveat, and that’s
                                                 European Central Bank has signalled
                                                 the end of its asset purchase programme          politics. Brexit casts a long shadow,
Not surprisingly, however, investors are                                                          still, but national elections in the US,
diverting their search for secure, long-term     by the end of 2018, and rate rises are
                                                 expected to follow in 2019. “No more             The Netherlands, France and Germany
income into alternative real estate sectors.                                                      have come and gone, leaving property
Debt is increasingly seen as a safe means        easy money,” says one interviewee.
                                                                                                  markets unscathed and economies
of exposure to the sector – nearly four                                                           growing. Notwithstanding the outcome
fifths of respondents to the Emerging            Rising interest rates – and inflation –
                                                 are now on the agenda for real estate.           of the Italian election in March this year,
Trends Europe survey expect non-bank
                                                 There is nothing like the anxiety that           there is a sense of the industry taking a
lenders to increase their activity in 2018.
                                                 prompted a huge sell-off in global               deep breath after all the political noise
                                                 stock markets in January this year.              of 2016 and 2017.
There is another dimension to the relative
attraction of debt finance, and that comes       The expectation among European
                                                 interviewees for Global Emerging Trends is       Even so, with the major global investors
from the recent tightening up of the capital
                                                 that it will be one to two years before rising   increasingly thinking long-term – and well
requirements for banks, known as Basel
                                                 rates exert a major influence on real estate     beyond the current property cycle – the
IV. The reaction from the banking sector
has been positive although that is partly        markets. It would be hard to describe            political backdrop to real estate is still at
to do with the long phase-in period for          the interviewees for this report as              the back of their minds. “For most of my
the new regulations – they will not take         complacent, however.                             career in Europe, we’ve not spent a lot of
full effect until 2027. Much will depend                                                          time worrying about politics. That’s one
on the interpretation of Basel IV by             “Over a ten-year view, we expect yields          of the things that is so different,” says one
national regulators.                             to move out, but they could very easily          global investor. “We’re now in a scenario
                                                 go down further before they go up,”              where something like 1 percent of the
In both Europe and the US, meanwhile,            says a global investor. “It really depends       world’s population are controlling
there is a shift by some investors to            on what happens with regard to monetary          an enormous proportion of the wealth.
second-tier cities away from the expensive       policy. At the moment the US is tightening,      With that imbalance, politics is going
major markets. There is a clear distinction,     the UK is clearly likely to do so in May, and    to become more and more important
though, between second-tier and                  there are signs that Europe might follow.”       going forward, and that will bring
secondary. Rising stars – such as                                                                 potential volatility.”
Copenhagen and Raleigh/Durham –                  As for Asia Pacific, another global player
are lauded for their diverse economies and
                                                 suggests that inflation pressures across
skilled workforces as much as affordability.
                                                 the region are not as strong as in the US
                                                 and Europe. “And in [Asia Pacific] real
“You certainly get the sense that when
                                                 estate markets generally there’s a good
capital starts to move laterally to less
                                                 spread between yield and cost of money,
traditional asset classes to find value,
                                                 so there’s a built-in shock absorber
or when it starts to move laterally
                                                 offsetting the impact of potential interest
geographically, these are usually the
                                                 rate increases.”
symptoms of a late cycle,” observes
one global investor. “The big difference
from a financing point of view is that
funding costs are still quite low, and that’s
what makes it easier for investors to wait
it out a bit longer.”

6   Emerging Trends in Real Estate® The global outlook for 2018
Maintaining balance

US – smaller cities rising,                     Such a focus is not new – it is reminiscent    “The tax changes have
taxes falling                                   of the shift in investor interest in the
                                                2005–2007 period – but the staying power        helped create some
Investors completed a total of $375.6 billion   of secondary markets may be, not least          clear momentum.
                                                because they have avoided the level of
of transactions greater than $10 million in
                                                overbuilding seen in previous cycles.
                                                                                                There are good reasons
the US during 2017, an 8 percent decline
from 2016 and the second successive year
                                                                                                to be optimistic on the
of falling investment, according to RCA.        As one Emerging Trends Global interviewee
                                                                                                US despite the political
                                                cautions, though, investors must resist
The slowdown in activity reflected a            “a broad brush” approach to how they            noise, although large
reassessment of pricing throughout the          assess the smaller cities. “We’re working       chunks of that are
                                                very hard not to make the mistake of the
year in the major cities following the US
                                                past and go to secondary and tertiary           already in the price in
Federal Reserve raising interest rates
three times, with the expectation of            cities simply to chase yield at the wrong       equity and real estate
                                                point in the cycle. But instead we’re very
further increases in 2018.
                                                focused on what I’d call second tier cities
                                                                                                markets. But a degree
Investment tumbled by 32 percent in             that demonstrate really strong economic         of caution is warranted
New York City during 2017. Of the 14 US         growth prospects and include well-              given the fact that we
                                                established institutions, whether medical,
metro areas ranked in the top 30 global
                                                educational, or governmental, which             are in the eighth or
investment destinations, RCA says only
Washington, D.C., and Houston registered        stabilise those markets. We’re trying to be     ninth inning, to use
                                                very tactical and chase markets that exhibit
stronger activity.
                                                strong fundamentals, which should make
                                                                                                a baseball expression,
The investment numbers also indicate            them more attractive places to invest.”         of the cycle.”
an ongoing investor appetite for smaller
markets, as highlighted in Emerging             In any case, major and second tier             Global investor,
                                                real estate markets alike are destined         Global Emerging Trends in Real Estate 2018
Trends US and Canada. More selective
than before, investors are increasingly         to prosper from what has been heralded
drawn to cities such as Salt Lake City          as the most sweeping US tax reform in
and Raleigh/Durham for their relative           decades. President Trump’s long-awaited
affordability and skilled workforce.            Tax Cuts and Jobs Act was finally
                                                approved by Congress in December
                                                2017, and many US property players
                                                believe the market could feel the benefit,
                                                possibly as early as this year.

                                                                               Emerging Trends in Real Estate® The global outlook for 2018   7
Figure 1-2 Do you think the new tax law will be good for real estate?                                        Figure 1-3 The new tax law will be
                                                                                                             good for…
     70
                                                                                                                                                         24.7%
                        61.0%                                                                                      25.8%
     60

     50
                                                                                                                                                               3.4%

     40
%                                                                                        32.2%
     30

                                                                                                                                    46.1%
     20
                                                                                                                              Space demand
     10                                                                                                                       Operating costs
                                                              6.9%
                                                                                                                              Investment economics
                                                                                                                              Investor demand
      0
                          Yes                                 No                         Unsure
                                                                                                             Source: Emerging Trends in Real Estate 2018 Mid-Year Survey

Source: Emerging Trends in Real Estate 2018 Mid-Year Survey

“Rising interest rates have                                   According to the Emerging Trends 2018          “In 2017, there was a lot of talk about
                                                              mid-year survey conducted in the US,           the late cycle and pricing bubbles,
 been well telegraphed                                        61 percent of respondents believe the          and concern that the end had to be
 by central bankers, and                                      new tax law will be good for real estate       near,” adds another interviewee.
 we’ve been looking at                                        although nearly a third are unsure.            “What’s shifted over the last six months
                                                              Around a quarter of respondents say            is the boost provided by the tax cuts,
 spreads since late 2016.                                     the tax reform will boost investor demand,     the continued strength of the US
 The only difference now                                      and a similar number say it will improve       economy, the continued strength of
 is that we’ve had three                                      occupier demand.                               the global economy. The conclusion
                                                                                                             is indeed we are at a late point in the
 rate rises in the US, so                                     The full impact on commercial real estate      cycle, but it’s certainly being extended
 we’re in that process, but                                   remains to be seen but the three main          by those factors.”
 it’s not something that                                      fiscal levers are: foreign investors will be
                                                              able to invest and repatriate profits more
 spooks us. Given where                                       easily than before; US companies that
 yields are now relative to                                   until now parked some of their profits
 the cost of money, we                                        overseas at lower corporate tax rates
                                                              can repatriate those earnings into the US;
 have the ability to absorb                                   and a reduced corporate tax rate in the
 modest increases.”                                           US. As one Emerging Trends Global
                                                              interviewee observes of the latter two
Global investor,                                              reforms: “You would presume some of
Global Emerging Trends in Real Estate 2018                    those accumulated earnings and tax
                                                              savings will lead to the expansion of
                                                              corporate America, which will spill over
                                                              into increased demand and take-up of
                                                              offices and industrial space.”

8    Emerging Trends in Real Estate® The global outlook for 2018
Maintaining balance

Europe – renewed optimism                        Led by Germany, each of Europe’s five           “There is still quite a bit
in the core economies                            largest markets for commercial real estate
                                                 investment reported higher volumes than          of capital that will be
Europe’s property industry is “cautious          2016, RCA data show, with the Netherlands        allocated to Europe.
                                                 and Spain setting new records.
but positive”, drawing comfort from                                                               I don’t get the sense
the fact that the European Union (EU)
economy is growing at its fastest pace           For European property professionals,             that Europe is going to
in a decade, which in turn is supporting         it is hard to dissociate London from the
                                                                                                  be capital-starved any
occupier demand as well as investment.           continuing uncertainty around Brexit,
                                                 which is why the UK capital languishes           time soon.”
Figures from the EU statistics office            at the lower end of the Emerging Trends
                                                 Europe city rankings for investment             Pension fund manager,
Eurostat show that the EU grew by 2.5                                                            Global Emerging Trends in Real Estate 2018
percent in 2017 – its strongest performance      and development prospects in 2018.
since 2007 when it grew by 2.7 percent.          But the report also suggests that Asian
In the final quarter, both the EU and the        investors – less bothered by Brexit than
19-nation Eurozone grew by 0.6 percent           their European peers – are looking              Another interviewee concludes: “Global
compared with the previous quarter.              to the long-term by deploying capital           interest in Europe is quite high at the
                                                 in London. And according to RCA data,           moment. It’s due to economic growth,
Much of the growth has been driven by            London saw the highest volume of                but if you think back to early 2017,
the core economies of Germany, France,           international capital in 2017, particularly     we were all worried about the French
Italy, and Spain, which has reassured the        from Hong Kong.                                 and Dutch elections and about populism,
industry leaders interviewed for Global                                                          the disintegration of Europe following
Emerging Trends. “The demand side is             “There is more activity on the Continent,”      Brexit. Now we have much, much
improving, and we’re seeing rent increases       says one global investor interviewed for        stronger pro-European sentiment on the
in most product types,” says one. “We don’t      Global Emerging Trends. “It feels like          Continent. Money still wants to come into
have retail rents going up, but we do have       there’s more optimism on the back of            real estate and still wants to come into
office rents rising in most markets in Europe,   economic growth, but the returns would be       Europe, so there’s no immediate concern
and you certainly see logistics rents rising.    relatively low because prices are still high.   over the next couple of years of yields
We think that’s going to continue.”              That’s been the case for the last year.”        de-compressing.”

Against that backdrop, Europe registered         In fact, as with the US and Asia Pacific,
$314 billion of investment sales in 2017,        pricing of core assets across mainland
according to RCA, and the transactions           Europe is an issue for most investors,
were many and varied, from major                 and too high a hurdle for some. “We feel
portfolio deals to corporate mergers             there are still opportunities, but you have
and acquisitions, as well as large single        to move more into value-add and the
property sales – particularly in London.         opportunistic space,” says one pan-
                                                 European fund manager. “If you look
                                                 at core, or prime, assets, the prices are
                                                 too high for us. We’re not willing to pay 3
                                                 percent cap rates. That’s not a product
                                                 of interest to us.”

                                                                                 Emerging Trends in Real Estate® The global outlook for 2018   9
Asia Pacific – excess liquidity                  Interviewees for Global Emerging Trends          Another trend quickly gaining traction
fuels competition for assets                     point out that “not only is there a lot          across Asia is the boom in shared
                                                 of dry powder but dry powder is being            workplaces, with co-working operators
The Asia Pacific region registered a record      assembled”. Says one: “Globally, institutions    now the biggest demand driver for new
year for investment in income-producing          are increasing allocations to real estate, and   office space in many cities across the
real estate in 2017, with transaction            also increasing allocations to Asia Pacific.     region. As one interviewee says: “We’ve
volumes of $158 billion, according to RCA.       And that’s just institutions. The rise of        never seen change at the speed we’re
                                                 high-net-worth individuals in the region is      seeing now. So how do you respond to
Singapore saw decade-high levels of              more dramatic than anywhere else in the          that, or how at least do you allow yourself
activity on the back of recovering office        world, and they are also players in the          the margin to be able to respond? It’s as
and residential sectors. Japan, meanwhile,       real estate space, and so you’ve got             if ultimate flexibility, whether it’s physical
recorded a 3 percent upturn in activity,         that capital also going into the market.”        or financial, is the overriding theme.”
reinforcing its status as a destination for
yield investors due to the healthy spread        The resulting competition for assets is
between current yields and the country’s         changing the industry in fundamental and
super-low sovereign bond prices.                 often unexpected ways. Traditional risk/         “For all asset management
                                                 return classifications are breaking down.         firms, across their product
                                                 Many core investors are moving up the risk
When RCA factors in development land,
                                                 curve in an effort to meet target returns.        lines, Asia is an area of
then the standout performer in 2017 was
Hong Kong, which saw site sales jump             Others are going down the risk curve to           expansion. It has superior
                                                 seek the type of steady but safe yield no
78 percent to a record $21.4 billion,
                                                 longer available from sovereign bonds.
                                                                                                   overall growth to the rest
partly in response to a tripling in the
value of income-producing assets
                                                                                                   of the world … you want
over the past decade.                            Core and opportunistic investors are              to be positioned in Asia.”
                                                 converging in the value-add space.
If anything, says one global investor,           Increasingly, therefore, investors are           Global asset manager,
the economic outlook for Asia Pacific            looking to make money from working               Global Emerging Trends in Real Estate 2018
is “better in 2018 than it was in 2017”,         their assets rather than via leverage
which in turn is boosting occupier               or rental growth.
demand in many cities. At the same time,
rents have been supported in core office         One by-product of this increased
markets, such as Hong Kong, Singapore,           competition for assets is the migration
and Sydney.                                      of investors into markets and asset
                                                 classes that in the past did not attract
The region – as well as global markets –         much interest. In particular, fund managers
is benefiting from its own sovereign and         are now considering data centres,
institutional funds bearing vast stockpiles      healthcare assets, affordable housing
of accumulated capital and investing it          projects, build-to-rent facilities, student
increasingly in property. As Emerging            accommodation, and senior housing.
Trends Asia Pacific points out, of all the
various influences that have combined to
shape recent investment flows into Asian
real estate, one continues to stand out:
excess liquidity.

10 Emerging Trends in Real Estate® The global outlook for 2018
Maintaining balance

Allocations are up and                        While the full impact of China’s recent          “The key thing for me
capital continues to flow                     tightening of capital controls remains
                                              unclear, the consensus among industry             is less about whether
The continued strength of logistics real      leaders canvassed for Global Emerging             we prefer China over
                                              Trends is that overall outflows are unlikely
estate across the Americas, Asia Pacific
                                              to decline significantly, given that sovereign
                                                                                                Korea or Germany over
and Europe has been one of the key
trends in recent years. According to RCA,     and state investors will probably be              the Netherlands or one
investment in the sector rose by as much      unaffected. In addition, there is already
                                                                                                region over another.
as 33 percent last year to $127 billion,      a substantial body of Chinese-owned
reflecting the fact that investors are        capital held outside mainland China, much         It’s more the fact that
targeting logistics warehousing as            of it in Hong Kong, that is not subject to the    there is a continued
                                              rules. And, of course, the narrative around
companies change their supply chain
                                              Asian capital extends well beyond China.          build-up in dry powder.
management, particularly where online
retailing is involved.                                                                          Either capital gradually
                                              “If you look at what’s happening in Asia
                                              in terms of building up social security
                                                                                                goes into private
CIC’s acquisition of Logicor – Europe’s
largest deal last year – and the GLP/         systems with pension schemes and                  markets without
Gazeley transaction also underline the        insurance companies, they will want to            disturbing pricing
                                              have 5 to 10 percent allocations to real
extraordinary volume of Asian capital
                                              estate, then you’re talking big numbers,”         levels, or it goes in
still being deployed in global real estate.
Emerging Trends Asia Pacific reveals          says one global player. “Real estate and          a lot more rapidly, in
                                              infrastructure is on the agenda of all
“unprecedented growth” in capital
                                              pension schemes. And within Europe
                                                                                                which case investors
outflows from Asian markets in 2017 –
almost double the outflow seen in 2016        there are a lot of pension schemes that           will bid marginal deals
– with $45.2 billion in outbound capital      have to build up a real estate portfolio,
                                                                                                up, and there will be
directed at global property assets.           and so we will see more cross-border
                                              money in Europe.”                                 underwriting errors.”
                                              Another global investor concludes:               Global investor,
                                                                                               Global Emerging Trends in Real Estate 2018
                                              “Over the coming five years, I think there
                                              will continue to be healthy interest for all
                                              three regions. Economic growth is quite
                                              evenly spread, so I can’t see why one
                                              region would attract more capital than
                                              another, and that consistency is reinforced
                                              by the fact there is an overall average
                                              increase in allocations to real estate.”

                                                                               Emerging Trends in Real Estate® The global outlook for 2018   11
Retail inflection point –                        However, similar market conditions have          “M&A activity is very much driven by the
consolidating for scale                          led to retail consolidation elsewhere in the     importance of specialisation, and also the
                                                 world, and industry leaders interviewed for      complexity that is related to managing
All three regional Emerging Trends reports       Global Emerging Trends anticipate further        a shopping mall portfolio and company,”
highlight the problems – and opportunities       corporate transactions as a means of             says another global institutional investor.
– arising out of a retail sector undergoing      building scale and shoring up value.             “You need to have the scale to build in
“a period of incredible flux” at this late                                                        e-shopping, to do the right marketing
point in the property cycle. It is also          One global institutional investor believes       and to secure attractive debt finance.
evident from interviews for this global          the industry is complacent about the             The scale will pay off in being able to
edition that the perception of retail among      robustness of so-called fortress malls           run a company efficiently and build the
investors in Europe and Asia Pacific is          or high-quality retail locations simply          operating skills that are needed. It’s not
influenced by the flow of negative news          because retail is changing from a low-tech       easy to run a portfolio of, say, six malls.
from the US.                                     to a high-tech endeavour, and from a             It starts to pay off more and more by
                                                 transactional to a leisure focus. “What that     creating further scale, and from that
Emerging Trends US and Canada points             means for investors at the high end is that      perspective I think a lot of M&A activity
out that while US retail sales continue at       it is very easy to overstate rental growth.      is now taking place.”
a long-term annual growth rate of 4 to 4.5       There will be more power in the retailer
percent, the retail and retail real estate       going forward than the mall operator,
sectors are at an inflection point: major        particularly given the oversupply in the
department stores are undergoing a               US,” he says. “Customers’ footfall will          “I think there is a grave
process of deconstruction and smaller            be harder to capture in individual malls.         danger of complacency
                                                 Operators are not going to be able to
mid-price apparel brands are failing,
                                                 push rents so much and they are going             at the top end and
footfall at many shopping centres is
falling, and new retail brands are               to have to pay more on the capex side.            understating the amount
                                                 So, underwriting errors on both of these
emerging at a slower and slower pace.
                                                 could be quite substantial and expensive.
                                                                                                   you’re going to have to
At the same time, out-of-town shopping
centres come dead last in Emerging               There is a grave danger as that unwinds           spend to maintain the
Trends Europe’s sector rankings,                 investors like us could over-pay for the          vibrancy of your mall
                                                 better locations. That’s what we are giving
with city centre shopping centres only
                                                 a lot of thought to.”                             and therefore maintain
slightly higher, 16th out of 20 sectors.
                                                                                                   the attraction to the best
                                                 As this investor suggests, such “massive
This retail malaise is routinely attributed
                                                 change” is evident “in the US in particular,
                                                                                                   retailers and ultimately
to expansion of e-commerce sales,
but there are more and bigger factors:           but it’s going to push through into Europe        your customer footfall.”
department store obsolescence, overall           and elsewhere”. In many respects,
retail sector maturity, evolution of the         it already has in the form of consolidation      Global investor,
                                                 among major shopping centre owners,              Global Emerging Trends in Real Estate 2018
apparel industry, and changes in the mix of
consumer demographics and preferences.           culminating late last year with Europe’s
                                                 Unibail-Rodamco taking over Australia’s
As the report suggests, a more nuanced           Westfield Corp and Hammerson taking
outlook for US retail emerges, given the         over its UK competitor Intu (see table, p 14).
abundant capital available to owners
and investors at historically low cost.
And while retail overcapacity is widely
acknowledged, financial markets have
largely priced this risk into individual
asset valuations and investors are still
widely attracted to well-conceived,
well-positioned retail real estate assets.

12 Emerging Trends in Real Estate® The global outlook for 2018
Maintaining balance

Not everyone is persuaded by the merits          It may just be that the consolidation-for-      “We’re seeing structural
of retail scale. “Particularly in the US         scale narrative will be restricted to mature
they’ve also gone too far [negative] on          Western markets. But in those markets,           changes across all of
poorer-quality malls,” says one global           there is a clear sense among industry            the sectors: retail and
player. “I always find it interesting when       leaders interviewed for Global Emerging
there is an apparently clear consensus …         Trends that further consolidation among
                                                                                                  e-commerce; in offices
that poorer-quality malls are dead and           retail REITs is likely, leaving them stronger    with WeWork and
better-quality malls are very, very safe.        and better equipped to deal with the
                                                                                                  WeWork-type formats;
I think both of those things are wrong.”         longer-term trends around technology
                                                 and e-commerce. “I don’t think it’s over by      and 2017 was a huge
Another institutional investor observes:         any stretch of the imagination,” says one        year of activity in the
“There’s no doubt rents are under                global player. “Amazon and its competitors
pressure from the internet, but I think          are going to continue to invade the physical     logistics space. All of
these types of trends are cyclical.              space, blurring distinctions between the         that’s been happening
It wouldn’t surprise me if in five, ten years’   physical and the online. That will put
time, we suddenly decide secondary               technology costs up for anybody from
                                                                                                  when we’ve seen the
shops are great, there’s too many people         our side wanting to compete, which in            market hunting for strong
in the larger centres and we’d rather            turn will take our return on capital down.”      cash-flows. You’ve got
go to the neighbourhood place.”
                                                                                                  to stay relevant for the
Indeed, as Emerging Trends Asia Pacific                                                           occupiers if you want to
points out, neighbourhood malls are
something of a haven in Australia, partly
                                                                                                  produce a stable cash-
because of the big distances between                                                              flow. What we will see in
warehouses and customers meaning that
                                                                                                  the future is more focus
e-commerce deliveries will be both slow
and expensive, slowing growth. The report                                                         on operating platforms.”
also points out that elsewhere in the
region the retail industry is modestly                                                           European investment manager,
                                                                                                 Global Emerging Trends in Real Estate 2018
upbeat because it is relatively immature,
meaning there are inefficiencies in the way
malls are built and managed and therefore
the potential for savvier operators to
differentiate their retail offer. Equally
important, shopping centres in Asia do
not generally use the department store
anchor model that has been the downfall
of so many centres in the US.

                                                                                 Emerging Trends in Real Estate® The global outlook for 2018   13
M&A activity continues                              “It’s a late-cycle type of move,” suggests     “It’s not an objective to do M&A, but it
across sectors                                      one investor. “It can be seen both in a        can answer some strategic ambitions,”
                                                    positive way and as an indication that         says one CEO interviewee. “If we are
As data from Green Street Advisors show,            we are near the top of the cycle.”             talking about REITs as internally operated
corporate consolidation in the listed REIT                                                         companies, you need to have market
sectors in the US and Europe is by no               Another interviewee observes that “M&A         share because of all the trends which are
means restricted to shopping centre                 transactions are all about opportunities”.     changing all over the world and the fact
owners. Residential, office, healthcare,            In other words, the corporate deal can be      that today, you need to be able to handle
hotel, and multi-sector companies have              a more expedient and cost-effective way        all the big data. We are shifting globally
all figured in real estate M&A over the             for investors to gain market share than        from ownership to usage, which means
past two years (see tables).                        buying assets individually. This was true      you need to understand what makes the
                                                    of two massive deals in the European           difference between one brand and another.”
                                                    logistics sector last year: China Investment
                                                    Corp (CIC) buying Logicor for €12.25
                                                    billion, and Asia’s biggest warehouse
                                                    operator, Global Logistic Properties,
                                                    acquiring Gazeley for $2.8 billion.

Table 1-1 Mergers and acquisitions in Europe’s listed real estate sector, 2016–17

                                                                                                                 Premium to Premium to
 Date           Acquiror          Target                 Sector              Transaction           Transaction   share price   NAV
 18/12/17       Vonovia           BUWOG                  Residential         Public-to-public        € 5,200         18%           33%
 12/12/17       Unibail-Rodamco   Westfield Corp         Shopping Centres    Public-to-public        € 24,700        18%           22%
 06/12/17       Hammerson         Intu Properties        Shopping Centres    Public-to-public        £3,400          28%           –21%
 13/11/17       Inmobiliaria      Axiare Patrimonio      Multi-sector        Public-to-public        € 1,100         13%            7%
                Colonial
 21/06/17       Gecina            Eurosic                Office              Public-to-public        € 3,300         25%           16%
 05/06/17       Blackstone        Sponda                 Multi-sector        Privatisation           € 1,763         21%            2%
 05/09/16       Vonovia           Conwert                Residential         Public-to-public        € 2,878         9%             7%
 04/03/16       Eurosic           Foncière de Paris      Office              Public-to-public        € 2,505         23%            8%

                                                                                                    Average          19%            9%
                                                                                                     Median          17%            8%
                                                                                 Average (ex-German Resi)            21%            6%
                                                                                  Median (ex-German Resi)            19%            8%

Source: Green Street Advisors

14 Emerging Trends in Real Estate® The global outlook for 2018
Maintaining balance

Table 1-2 Mergers and acquisitions in the US listed real estate sector, 2016–17

                                                                                                                        Premium to Premium to
 Date           Acquiror               Target                Sector               Transaction          Transaction      share price   NAV
 10/08/17       Invitation Homes       Starwood              Single-Family        Public-to-public         $7,835            1%             –13%
                                       Waypoint Homes        Rental
 09/06/17       Digital Realty Trust   Dupont Fabros         Tech                 Public-to-public         $7,727           16%              50%
                                       Tech
 07/05/17       Sabra Health Care      Care Capital          Health Care          Public-to-public         $4,050           14%              20%
                REIT                   Properties
 24/04/17       RLJ Lodging Trust      Felcor Lodging        Hotel                Public-to-public         $2,452           17%              N/A
                                       Trust
 14/11/16       Regency Centers        Equity One            Strip Center         Public-to-public        $5,938            13%              0%
 15/08/16       Mid-America            Post Properties       Apartment            Public-to-public        $5,005            16%              –1%
                Apartment
                Communities
 29/04/16       Cousins Properties     Parkway               Office               Public-to-public        $3,604            13%              N/A
                                       Properties Inc.
 19/01/16       Brookfield Asset       Rouse Properties      Mall                 Privatisation            $2,689           39%              10%
                Management

                                                                                                         Average            18%              8%
                                                                                                         Median             16%              1%

Source: Green Street Advisors

         Managers seek scale and credibility through consolidation
         Investors clearly have a preference              “There is a real advantage for              Better performance or not, most
         for consolidation among fund and                 managers now who can offer a                interviewees anticipate more mergers
         asset managers, according to senior              broader spectrum of activities to the       among managers. “As a general trend,
         property professionals canvassed by              investor. And investors will go for that    we will continue to see consolidation.
         Global Emerging Trends.                          if they trust the manager. If a manager     Strategically, it offers more rapid
                                                          performs well on offices, the investor      penetration of markets and product
         The market has seen a clutch of                  would be more likely to give that same      types versus organic growth. At the
         mergers and takeovers among                      manager more allocation on other            same time, there will still be new
         managers serving ever-demanding                  product types rather than look for          entrants, and that is what creates
         institutional investors in a low-return          three other managers for residential,       vibrancy in our industry,” says one
         market in which it is difficult to source        logistics or student housing.”              global manager.
         deals and deploy capital. Credibility
         counts among clients. Faced with a               There is some scepticism in the             As one institutional investor concludes:
         growing regulatory burden, too, for              market, too. “I’m not sure bigger is        “I can see more consolidation in
         many managers that means scaling up.             better. I’d argue that better managed       investment management. To be a
                                                          and more effective is better,” says one     global player, you have to be above
         “After the financial crisis, investors           interviewee. “I think fund managers         $100 billion assets under management.
         were often keener to work with niche             run their own businesses and there’s        I wouldn’t be surprised if the big get
         operators but because of the growth of           probably an element of their fee            bigger and the small remain niche
         the real estate investment universe, for         income, their overhead, and maybe           players. The ones in the middle will
         many that meant years later having to            from their own point of view, bigger
                                                                                                      have to figure something out.”
         deal with 50 to 100 managers just in real        is more efficient in their own capital
                                                          allocation. Whether that translates
         estate, and they maybe found that to
                                                          into better service and alignment with
         be inefficient,” says one interviewee.
                                                          their investors, I think it’s for them to
                                                          show it through their performance.”

                                                                                        Emerging Trends in Real Estate® The global outlook for 2018   15
Top cities for real estate investment in 2018

                        Canada                          Europe                      Asia Pacific

                        Vancouver                       Berlin                      Bangalore
                        Toronto                         Copenhagen                  Bangkok
                        Montreal                        Frankfurt                   Guangzhou
                                                        Munich                      Ho Chi Minh City
                        United States                   Madrid                      Jakarta
                        Seattle                         Hamburg                     Manila
                        Austin                          Dublin                      Mumbai
                        Salt Lake City                  Stockholm                   Shanghai
                        Raleigh/Durham                  Luxembourg                  Shenzhen
                        Dallas/Fort Worth               Amsterdam                   Sydney
                        Fort Lauderdale
                        Los Angeles
                        San Jose
                        Nashville
                        Boston

         Table 1-3 Top 10 global and continental cross-border trade routes, 2017

          Rank                 Rank                Source                                     Destination         Volume   YOY
          2017                 2016                country                                    country              ($m)     %
          1                    2                   Canada                                     United States       14,347   24%
          2                    4                   United States                              Germany             10,349   57%
          3                    3                   United States                              United Kingdom       9,971   0%
          4                    41                  United States                              Spain                8,855   414%
          5                    38                  China                                      United Kingdom       7,259   308%
          6                    14                  Hong Kong                                  United Kingdom       7,092   111%
          7                    15                  Singapore                                  United States        6,391   95%
          8                    6                   Hong Kong                                  China                5,578   –3%
          9                    1                   China                                      United States        5,368   –64%
          10                   18                  United States                              Netherlands          5,328   74%

         Source: Real Capital Analytics

         Sources: Emerging Trends in Real Estate Europe 2018, Emerging Trends in Real Estate Asia Pacific 2018,
         Emerging Trends in Real Estate United States and Canada 2018

16 Emerging Trends in Real Estate® The global outlook for 2018
Top cities and cross-border trade routes

                                                                  “ In Asia, Europe, and the US overall, I think
                                                                    there will be increasing allocations to
                                                                    real assets. That’s a reflection of what’s
                                                                    happening in the fixed-income market and
                                                                    the bond market. We’re coming to the end of
                                                                    what’s been a 30-year bull market in bonds.”
                                                                  European investment manager,
                                                                  Global Emerging Trends in Real Estate 2018

                                                                  “ The reality is that post the financial crisis,
                                                                    it’s become harder and harder to spot where
                                                                    you are in the cycle. In many ways, prudent
                                                                    investors have been quite defensive for
                                                                    the last couple of years. Investors around
                                                                    the world are looking for cash-flow that’s
                                                                    sustainable, as well as quality and location.
                                                                    The pricing of assets is strong everywhere,
                                                                    and so some of it is about not getting it
                                                                    wrong rather than getting it right.”
                                                                  European investment manager,
                                                                  Global Emerging Trends in Real Estate 2018

Table 1-4 11–20 global and continental cross-border trade routes, 2017

 Rank                 Rank       Source               Destination                            Volume                YOY
 2017                 2016       country              country                                 ($m)                  %
 11                   168        United States        Finland                                  4,879             2,093%
 12                   19         France               Germany                                  4,229               44%
 13                   5          Germany              United States                            4,138              –32%
 14                   10         United Kingdom       Germany                                  3,672               –7%
 15                   12         United States        Japan                                    3,666                1%
 16                   21         Switzerland          Germany                                  3,575               38%
 17                   31         Singapore            Australia                                3,266               64%
 18                   146        Netherlands          United States                            3,219              1,052%
 19                   40         Sweden               Denmark                                  2,798               58%
 20                   81         Germany              Austria                                  2,749              356%

Source: Real Capital Analytics

                                                                          Emerging Trends in Real Estate® The global outlook for 2018   17
New models for a changing world

18 Emerging Trends in Real Estate® The global outlook for 2018
New models for a changing world

The real estate industry is gradually recognising the need to                                      “Where value resides
adapt to the disruptive change that technology is bringing about                                    in the real estate sector,
in the sector, and starting to come up with the strategies it thinks
are the best way to address and profit from this change.
                                                                                                    it will shift to new
                                                                                                    or hybrid models of
                                                                                                    existing and new players
Some still have their head in the sand.           Embracing change matters
But while many industry leaders do not            now more than ever                                who manage to harness
want to face up to the fact that their                                                              data as a competitive
businesses need to alter radically, some
are setting up R&D facilities in Silicon Valley
                                                  The need to embrace disruptive                    operational advantage
                                                  technology and business practices is
to build and invest in the technology that        more acute than ever, because real                and create entirely new
could change the sector.                          estate is at a liminal moment.                    revenue opportunities
The sector is starting to think about some        Many of those interviewed believe that
                                                                                                    that leverage the scale
of the challenges it will face from technology,   now is a crucial point in the sector’s            of their portfolios.”
such as driverless cars and blockchain.           evolution, and those companies unwilling
It is starting to adapt properly to the           or unable to embrace change risk being           Real estate technology executive,
biggest technological change of the past          permanently left behind.                         Global Emerging Trends in Real Estate 2018
decade – the smart phone. The answers
are not all there, but the right questions        There are two main reasons cited for this.
are starting to be asked.                         Huge amounts of capital are flowing into         With that in mind, to raise money and
                                                  the sector, and it will flow to the companies    make money in an increasingly crowded
The human resources challenge is huge             that can use technology to give themselves
− real estate is still not hiring enough                                                           field will require greater sophistication.
                                                  even the smallest edge.                          And those that have this greater
of the right people, or putting the right
people in positions of influence, according                                                        sophistication will be rewarded.
                                                  And with real estate late in the cycle,
to many of the senior professionals               investors and owners will need to
canvassed for Global Emerging Trends.                                                              “Being at the forefront of change and
                                                  utilise any means necessary to improve           capturing some of this new inflow will
There is not enough leadership from the           performance of assets – and maintain
front on these matters, with real estate                                                           give companies an outsize advantage,”
                                                  performance during a downturn.                   one interviewee says. “If you look at
chief executives in particular perceived
to be reluctant to hire the right people                                                           Blackstone and Brookfield, they are
                                                  On the first point, one investor cites the       maybe 5 to 10 percent better than their
and undertake the change in business              sharply increased competition they are
models required to keep up with the                                                                peers and they are hoovering up capital.
                                                  currently facing, as record amounts of           Technology creates outsized winners
pace of change.                                   capital move into the real estate sector.        and that is what will happen in real
                                                                                                   estate, too.”
                                                  “Increased liquidity, combined with
                                                  improvements in data that bring greater          This will be especially important as real
                                                  transparency to the sector make it harder        estate, inevitably, approaches the point
                                                  to find alpha,” they say. “In the 1980s there    when values start going down rather
                                                  was very little competition, and institutional   than up.
                                                  investors were not sophisticated, so it
                                                  was pretty easy to make money from
                                                  them. Not any more.”

                                                                                   Emerging Trends in Real Estate® The global outlook for 2018   19
“Cap rates can’t go down any further,
                                                           Table 2-1 How concerned are you about the following business threats to your
the only way is up, so you have to
                                                           organisation’s growth prospects?1
improve the efficiency of your property
and your company,” one interviewee
says. “Software is one way of doing this,                                                                      Real estate              Global
                                                                                                                  (30)                  (1,293)
as are things like energy efficiency and
the internet of things, things that make                    Cyber threats                                          17%                   40%
buildings run more efficiently. On the                      Speed of technological change                          10%                   38%
management side, anything replacing                         Changing consumer behaviour                             7%                   26%
spread sheets and allowing greater                          New market entrants                                     7%                   20%
analytical capability has a big return
on investment.”                                            Source: PwC Global CEO Survey 2018

“If you do stick to working with
spreadsheets, you are not going to
go bust over night, but it will be death
                                                           People matter – is real estate                  PwC's survey is borne out to a great
                                                           getting it right?                               degree by interviewees for this report,
by a thousand cuts,” another adds.
                                                                                                           from all parts of real estate. On why they
                                                           Central to this change will be the people       had set up a proptech investment firm,
                                                           that real estate firms hire and the way they    one interviewee points out that real
“If you do stick to working                                run their businesses, as much as the            estate had the lowest spend on IT of any
                                                           buildings that companies in the sector buy      business sector. “The only way is up,”
 with spreadsheets,                                        and build. And the evidence suggests that       they say, adding that they believe only
 you are not going to                                      the sector has not embraced change in           around 25 percent of property companies
                                                                                                           are really thinking about how to adapt to
 go bust over night,                                       the way necessary to flourish.
                                                                                                           the changing world.
 but it will be death                                      Survey data compiled by PwC indicates
                                                                                                           Echoing this sentiment, one investor
 by a thousand cuts.”                                      that real estate chief executives are less
                                                                                                           makes a similar comparison to other
                                                           concerned with changing the way they run
                                                           their businesses in the face of disruptions     sectors. “If you look at Goldman Sachs,
Proptech consultant,
Global Emerging Trends in Real Estate 2018                 of all kinds, but particularly in the face of   about one third of its business today
                                                           technological change.                           is tech related, and it spends about 25
                                                                                                           percent of its earnings before interest,
                                                           The survey reveals that just 10 percent         tax, depreciation, and amortisation on
                                                           of real estate chief executives are             technology – the equivalent figure for
                                                           concerned about the speed of techno-            real estate would be 5 percent or less,”
                                                           logical change, compared with a global          they say.
                                                           average of 38 percent. Similarly, just
                                                           43 percent are rethinking their human           One or two interviewees have hired chief
                                                           resources function compared with a              technology officers or chief data officers,
                                                           global average of 60 percent.                   or say they are looking to hire more
                                                                                                           people with science and engineering
                                                                                                           backgrounds. But there is certainly a
                                                                                                           feeling that on the whole real estate
                                                                                                           companies are not hiring people with
                                                                                                           the kind of backgrounds needed to help
                                                                                                           them adapt to the changing world.

1)   PwC Global CEO Survey: Respondents who stated ‘Extremely concerned’

20 Emerging Trends in Real Estate® The global outlook for 2018
New models for a changing world

“In terms of hiring, real estate companies     The same interviewee argues that there          Dealing with proptech –
are not shaking up the org chart. Too often,   are very few tangible examples that can         buy, build, or bury your head
they are doing things like making the          be held up where a real estate company,
head of IT the chief data officer or           either a principal or a services firm,          The interviewees for this report covered
chief technology officer, and they             has radically altered their business to         the entire spectrum of views when it
are fundamentally different roles.”            take account of disruptive technology           comes to proptech – technology utilised
                                               or business practices, and come out             by real estate companies to enhance the
But beyond this, there is the feeling that     the other side able to prove that change        running of their business. For some it
a generational shift would be required         has been beneficial.                            is just a buzzword, and they have not
to instigate more meaningful change –                                                          changed how they run their business or
a potentially slow process. “It is more        Rather, there are examples where                applied much in the way of new technology.
important to be hiring lots of people          companies have tried and failed and
at the bottom of the organisation who          serve as a warning about the pitfalls           At the other end of the spectrum, four
understand technology and its impact           of changing too quickly or getting              investors or developers interviewed have
rather than one person at the top,”            change wrong.                                   set up their own divisions to invest in and
one interviewee says.                                                                          develop proptech. One investor has even
                                                                                               set up their own dedicated proptech
There is also a feeling that senior leaders                                                    investment and R&D facility in Silicon
are not doing enough to accelerate             “Implementing                                   Valley to get access to the best talent
the process of change in companies.             cultural change takes                          and ideas that the technology sector
But before they are judged, there are
compelling human reasons why leaders
                                                investment, and many                           can offer.

might prefer to maintain the status quo.        CEOs don’t want to                             In the main, these are some of the largest

“Implementing cultural change takes
                                                spend the money.”                              investors in the world, with portfolios
                                                                                               running into the tens of billions of dollars.
investment, and many CEOs don’t want                                                           But that is not always the case – one such
                                               Proptech consultant,
to spend the money,” one interviewee           Global Emerging Trends in Real Estate 2018      firm is a much more modest single-sector
says. “But there is also the issue that                                                        investor and developer.
many leaders are near the end of their
careers and don’t want to implement                                                            As to why these companies have decided
big expenditure and strategic shifts that                                                      to invest in and create their own proptech
might be the last thing they do in their                                                       solutions, rather than buy them in from
careers, but have no guarantee of                                                              external firms, the answer tends to be
bearing fruit.”                                                                                fairly harmonious.

                                                                               Emerging Trends in Real Estate® The global outlook for 2018   21
“We are an operator as well as an owner         “You also need a VC background as
Table 2-2 Venture capital investment
                                                 of real estate, so we need technology           investing in companies is very different
in proptech
                                                 that helps us maximise our portfolio and        to investing in real estate.”
                                                 manage it efficiently,” one investor says.
                       Amount                    “It is quite an expensive and labour-           “But you also need to have them work
 Year                 raised ($m)   Deals        intensive thing to do, but we want to be        very closely with your teams that
 2011                    186         40          at the forefront of the changes affecting       understand real estate – asset managers,
 2012                    218         70          real estate. It is important to be an early     etc. – to find what will be truly useful to
 2013                    446         105         participant in this,” another says.             the real estate community.”
 2014                    1,142       170
                                                 There is, of course, another element to this    There are, of course, pros and cons to
 2015                    1,714       191
                                                 – proptech companies or applications            this strategy, and not every investment
 2016                    2,600       277         have the potential to turn a profit in and of   will bear fruit. One of the investors with
 2017 (estimate)         3,400       n/a         themselves. “The theory is you can invest in    a proptech focus outlines how one piece
                                                 technology that will help your own portfolio,   of artificial intelligence software now
Source: CB Insights                              but also invest in companies that should        allows it to sort through huge stores of
                                                 make a good profit, too,” another says.         documents from development projects
                                                                                                 and categorise them in minutes, a process
                                                 How are investors going about this?             that used to take a project manager a week
“Proptech is one small                           Some are taking a venture capital approach,     or more.
 part of the wider digital                       investing in companies building particular
                                                 products. Some are hiring the people            But on the downside, a project that
 transformation of the                           to build those products. But in all cases       attempted to standardise leases using
 property industry.                              there is consensus that being an investor       blockchain technology has ultimately
 It describes a movement                         in this sector requires blending of the         proved to be useless, wasting time and
                                                 new skills of the tech world and more           money. An answer might seem to be
 driving a mentality                             traditional real estate expertise.              to ensure that companies have a good
 change within the real                                                                          balance of staff with traditional real
                                                 “We have hired people with a more               estate skills and also knowledge of
 estate industry and its                         technology and venture capital back-            newer technology and business models,
 consumers regarding                             ground. The companies in this world are         to ensure that the technology being
                                                 almost all not from the real estate sector,     developed is useful as well as innovative.
 technology-driven                               so they have a different mindset and you
 innovation in the data                          need someone that understands that
 assembly, transacting,                          mindset,” one investor says.

 and design of buildings
 and cities.”
James Dearsley and Andy Baum,
PropTech Consult

22 Emerging Trends in Real Estate® The global outlook for 2018
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