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December | 2019 EMERGENCY NURSE NEW ZEALAND The Journal of the College of Emergency Nurses New Zealand (NZNO) ISSN 1176-2691
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 In this issue Features Death in the Emergency Kotahitanga 07 Department: A Rapid Review 26 Compassion and Inclusion CENNZ Conference 2019 Buckle Fractures in Kids 11 CENNZ Honorary Life Membership 30 Award – WENDY SINCLAIRCENNZ Social Media Update Triage Courses 202 24 Snippets Summer 2019 31 Regulars A Word from Regional Reports 03 12 the Editor Chairperson’s NEW FEATURES 05 23-30 Report College Activities P2
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 A Word from the Editor Matt Comeskey Editor | Emergency Nurse NZ mcomeskey@adhb.govt.nz Letters to the Editor are welcome. Letters This is reflected in the regional reports Watch this space. should be no more than 500 words, with in this edition. As a result, patient safety, no more than 5 references and no tables equitable delivery and quality of care Moving on… or figures. have been compromised. This issue features a rapid review of There is good evidence that our research into death in the Emergency overburdened EDs, bed-blocked hospitals department, College Activities including and inability to access GP services are the dates for the 2020 Triage Courses, symptoms of a bigger problem in our Good Fellow Conference and a report Any one of us who has ‘worked the floor’ health system, that being an ongoing on the 2019 CENNZ Conference. A big in the past few months will know this has trend of underfunding and persistent thanks to everyone who have contributed been a difficult and arduous winter. In my inequity in the delivery of health care (1). to the journal this year. I trust the coming workplace, above seasonal average acuity summer will be rejuvenating. Two things give me some small hope and volume were dealt with by some we have reached a tipping point. The tired and stressed colleagues. None of first being the NZNO’s attempt to lead this is unprecedented, and none of it was the media debate as to why this occurs unforeseen. The year-on-year workload is with a focus on the Auckland DHBs increasing in our departments. We know Matt as examples of what is happening this to be true. nationally. The second, - the Health and 1. Goodyear-Smith, Felicity. Ashton, Toni. And you may agree, as the CEO of Disability System Review, undertaken Lancet (2019). New Zealand Health System: Auckland DHB did, that winter planning by the Ministry of Health. This wide- Universalism Struggles with Persisting ensured the bulk of the winter workload reaching report will address issues like Inequities. The Lancet. 3–9 August 2019, was adequately catered for. But at times, the duplication of DHB services, the Pages 432-442. for prolonged periods, this wasn’t the health of the workforce and improved case, both in Auckland and nationally. delivery of primary care. P3
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Editorial Info Subscription: Journal Coordinator/Editor: Dr. Sandra Richardson: Dr Sandra Richardson : PhD Senior Lecturer, Matt Comeskey: School of Health Sciences, University Subscription to this journal is through a Nurse Practitioner, ADHB of Canterbury. membership levy of the College of Emergency Email: mcomeskey@adhb.govt.nz Deborah Somerville: MN. Senior Nurses New Zealand - NZNO (CENNZ). The journal is published 3 times per year Peer Review Coordinator: Lecturer. Faculty of Medical and Health Matt Comeskey: Sciences, University of Auckland. and circulated to paid Full and Associated Nurse Practitioner, ADHB members of CENNZ and other interested subscribers, libraries and institutions. Email: mcomeskey@adhb.govt.nz Submission of articles for publication in Emergency Copyright: This publication is copyright in its Peer Review Committee: Nurse New Zealand. entirety. Material may not be printed without Margaret Colligan: MHsc. Nurse All articles submitted for publication should the prior permission of CENNZ. Practitioner. Auckland City Hospital be presented electronically in Microsoft Website: www.cennz.co.nz Emergency Department, ADHB Word, and e-mailed to mcomeskey@adhb. Lucien Cronin: MN. Nurse Practitioner. govt.nz. Guidelines for the submission Auckland City Hospital Emergency of articles to Emergency Nurse New Department, ADHB Zealand were published in the March 2007 issue of the journal, or are available Editorial Committee Prof. Brian Dolan: FRSA, MSc(Oxon), from the Journal Editor Matt Comeskey MSc(Lond), RMN, RGN. Director at: mcomeskey@adhb.govt.nz Articles of Service Improvement.Canterbury Emergency Nurse N.Z. is the official journal are peer reviewed, and we aim to advise District Health Board. of the College of Emergency Nurses of New authors of the outcome of the peer review Zealand (CENNZ) / New Zealand Nurses Nikki Fair: MN. Clinical Nurse process within six weeks of our receipt of the Organisation (NZNO). The views expressed Specialist. Middlemore Hospital article. CENNZ NZNO Membership: in this publication are not necessarily those Paediatric Emergency Care, CMDHB Membership is $25.00 and due annually of either organisation. All clinical practice Paula Grainger: RN, MN (Clin), in April. For membership enquiries articles are reviewed by a peer review Nurse Coordinator Clinical Projects, please contact: Kathryn Wadsworth committee. When necessary further expert Emergency Department, Christchurch Email: cennzmembership@gmail.com advice may be sought external Hospital. to this group. Design / Production / Distribution: Libby Haskell: MN. Nurse Practitioner. All articles published in this journal remain Children’s Emergency Department Sean McGarry the property of Emergency Nurse NZ and Starship Children’s Health, ADHB. Phone: 029 381 8724 may be reprinted in other publications if Email: seanrmcgarry@gmail.com Sharon Payne: MN. Nurse Practitioner. prior permission is sought and is credited to Hawkes Bay Emergency Department, Emergency Nurse NZ. Emergency Nurse NZ HBDHB. has been published under a variety of names since 1992. P4
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Chairperson’s Report 2019 Annual General Meeting NZNO (CENNZ) It is a privilege to present the Chairperson’s Report to the 2019 Annual General Meeting of the NZNO College of Emergency Nurses New Zealand (CENNZ). The committee is a cohesive and hardworking team who continue to work towards CENNZ’s strategic aims of improving health outcomes, supporting the development of skilled emergency nurses and building a strong workforce. It is recognised that there are some key challenges facing our specialty. These are safe staffing in emergency departments, strategies to respond appropriately to unpredicted acuity and demand, and violence and aggression. These areas continue to be the focus of our work. To be an influential organisation, we believe we must continue to work strategically to position the College as a leading voice for emergency nursing. Activities to achieve this have included; continuing to build and support national nursing networks, contributing to submissions and consultations, seeking engagement with key stakeholders, assisting nurses in education and advocating for safe staffing and work on violence and aggression. • Providing the NZ Triage • Support of the CENNZ National • A CENNZ position statement Course continues to be a key Nurse Practitioners Network has been formalised on ‘Emergency activity of the College and the National Charge Nurse Department Overcrowding’. A Managers Network. Providing remit was approved at the 2019 • 8 National Triage Courses were held a formalised structure for nurses CENNZ AGM to adopt this • The CENNZ social media platforms across the country to collaborate • Allocation of funds for education, Facebook and Twitter have on shared issues is seen as key to study and conference grants experienced increased activity and strengthening emergency nursing. provide clinically relevant resources Meetings were held in Wellington • Support of the 28th CENNZ National and communication Conference in Hamilton 2019 • A remit was approved at the 2019 • The Emergency Nurse Journal has CENNZ AGM, to support the • CENNZ represented emergency been published in electronic format establishment of a CENNZ nursing at the Australian College Emergency Nurse Educators of Emergency Medicine (ACEM) • Support of the Advanced Emergency Network. This will allow national Mental Health Summit held in Nurses Network who continue to meetings and the collaboration Wellington in June. CENNZ be very active holding 3 study days of educators across the country. supported 10 nurses from around per year This will enable the sharing and the country to attend the symposium strengthening of initiatives to to ensure emergency nursing develop our workforce contributed to this discussion P5
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 • A CENNZ Emergency Nurse • The CENNZ website is undergoing benchmark for triage education. The Leadership grant was established review and upgrade revenue received from the national following a remit at the 2018 triage course also enables CENNZ to • We continue to seek opportunities conference. High quality maintain its significant grant and to engage with the Safe Staffing applications were received from education programmes. I would like to Healthy Workplace Unit (SSHW) around NZ. Two nurses will attend also acknowledge the tremendous work, / CCDM. The CENNZ Charge the highly regarded course in support, knowledge and skills of Sharyne Nurse Managers Network continue Australia in November this year Gordon at the NZNO Wellington to investigate methods to calculate office and Suzanne Rolls our NZNO • A letter, on behalf of College base staffing, Variance Indicator Professional Nurse Advisor. members, was presented to the Scoring(VIS) and contributing to 2018 NZNO AGM to request the trial of Trend Care in emergency I will shortly step down from the CENNZ NZNO prioritise work on departments committee as my 4-year term comes to a violence and aggression. close. It has been a privilege to represent • We have been very active in our This resulted in NZNO the ‘Top of the South’ region and to submission and consultation work establishing a working party, contribute to the world of emergency including - action plan for future initiatives nursing in New Zealand. It has been a and collaborating with Work Safe National Stroke Clot Retrieval Work professionally challenging but rewarding NZ. Following this, Work Safe Safe Draft Guidelines on Violence role. I thank the CENNZ committee NZ have presented the ‘Draft in Healthcare. Health and Disability for their support and look forward to good practice guidelines: Violence Review ongoing involvement in the College. in the healthcare industry’. CENNZ • 5 complimentary conference continues to advocate for mandatory registrations were allocated to and enforceable regulations to Christchurch emergency department ensure work place safety to acknowledge their work in serving • We have sought to optimise media the community on Friday 15th opportunities to articulate our March, 2019. Jo King concerns regarding violence and I would like to thank the CENNZ Chairperson aggression in emergency departments Triage Instructors for the success of the College of Emergency Nurses New Zealand • CENNZ position statements are Triage Course. Their work is vital to being reviewed ensure this course remains the highest Contact: cennzchair@gmail.com P6
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Author: Natalie Elizabeth Anderson Affiliations: University of Auckland & Auckland MSc(Hons), RN Emergency Department Conflicts of interest: None to declare Email for correspondence: na.anderson@auckland.ac.nz Death in the emergency department: A rapid review Abstract: Those who work in emergency departments rarely consider them a ‘good’ place to die. Recent New Zealand research suggests that palliative patients and their whānau/family – particularly those living in more deprived areas – can benefit from hospital admission at the end of life, and this often occurs via emergency departments. Inclusive and compassionate end-of-life care is associated with family involvement, relationship-building and detailed contextual knowledge of the patient and family. Patient death in the emergency department can have unique and varied features and challenges. Death may be sudden and unexpected, or there may be uncertainty about the cause of death. The patient’s background, key relationships, cultural and spiritual priorities may not be known. This rapid review provides an overview of the evidence base exploring care of the dying and bereaved in the emergency department. It asks: What are the features of death in the emergency department setting? What are the barriers to quality care? Do we know what bereaved whānau/family need and value when their loved one dies in the emergency department? Research to-date suggests emergency department staff readily identify common challenges, and more research- informed initiatives are needed to facilitate quality emergency care of the dying and bereaved. Keywords: Death, Emergency Service, Hospital, Terminal Care, Bereavement, Emergency Department Dying in hospital home, because they want to feel safe or they want to avoid being a burden (Robinson, 2017). Between the years 2000-2010 more New Zealanders died in public hospitals (34%) than any other single place (Palliative New Zealand researchers Gott et al. (2019) asked bereaved Care Council of New Zealand, 2014). Researchers and clinicians relatives of patients who had been in hospital at the end of have classified some hospital admissions at the end of life life for examples of good care. Participants described the inappropriate or avoidable, but death trajectories are complex importance of family involvement, relationship-building and unpredictable (Gott, 2014). Recent findings from New and contextual knowledge of what was important to, and Zealand (Robinson, Gott, Frey, Gardiner, & Ingleton, 2018) and unique about, each patient and family. Concrete examples of around the world (Procter, Ooi, Hopkins, & Moore, 2019) show compassionate actions included introductions, kind words, many patients and families benefit from hospital care, as death taking time, ensuring quiet and providing refreshments. approaches. New Zealanders affected by poverty, prognostic Emergency care workers are skilled at quickly identifying needs uncertainty or social isolation may come to hospital at the end and building rapport with diverse people. However, providing of life because they do not have the resources to be cared for at personalised care, taking time and ensuring privacy and quiet P7
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Death in the emergency department: A rapid review cont. in the fast-paced, noisy and dynamic emergency department known. Some patients die before their families arrive. When setting can be difficult. Dying in the emergency department family are present, they can be highly distressed, may have presents unique features and challenges, as discussed in the witnessed a traumatic event and may be asked to act as key following section. sources of information or proxy decision-makers. An aggressive resuscitation effort may precede patient death. Research Dying in the emergency department: Unique features and supports giving family members the option of supported challenges presence during resuscitation (Toronto & LaRocco, 2019). Emergency nurses from all over the world cite business and A catastrophic event may mark the team’s inaugural contact with lack of time as the most significant barriers to compassionate patient or family, with no prior chance to form rapport or build care of the dying and bereaved (Decker, Lee, & Morphet, 2015; trust, making it difficult to establish a meaningful connection. Ka-Ming Ho, 2016; Kongsuwan et al., 2016; Wolf et al., 2015). The health professional team may include a number of doctors Patient numbers are increasing, and emergency staff must and nurses, with multiple hand-overs of care. Clinicians may work to accommodate the rapid turnover of patients, competing not attempt to make an emotional connection with the patient work demands and frequent interruptions (McCallum, Jackson, and family, due to fatigue, feeling overwhelmed, uncertain or Walthall, & Aveyard, 2018). Even the emergency department a belief emotional distancing is the safest, most professional environment itself has been described as ‘hostile’ and identified approach. It requires some vulnerability and emotional labour as a key barrier to dignified care at the end of life (Diaz-Cortes to make a connection with a dying patient and their family, but et al., 2018). Emergency departments are typically bright, this investment in the nurse-patient relationship is associated sterile and impersonal, lacking in space, privacy, seating or with better care for dying patients and bereaved relatives, and facilities for family members to gather in numbers. Ultimately, greater job satisfaction for emergency nurses (Bailey, Murphy, emergency staff do not believe the emergency department & Porock, 2011a). Nurses’ first experiences with patient death is a good place to die (Decker et al., 2015; Hogan, Fothergill- can occur after they have qualified and may have a lasting Bourbonnais, Brajtman, Phillips, & Wilson, 2016). impact (Anderson, Kent, & Owens, 2015). Wherever possible, Emergency care prioritises rapid assessment, life-saving experienced ED staff should try to mentor novice nursing actions and rapid turnover of patients. Emergency triage is colleagues in post-mortem care and support them to care a system which explicitly gives precedence to the prevention effectively for a dying patient and their family. of deterioration and preservation of life. Saving lives is an Finally, there is a distinct lack of published, quality research important part of the emergency care identity, with patient into the needs of patients and families when patients die in death perceived as an unwelcome failure (McCallum et al., the emergency department (McCallum et al., 2018). Rather 2018). Emergency patient death trajectories are varied and than focusing exclusively on errors, barriers, complaints and unpredictable (Chan, 2011). Most patients dying in EDs are failures, we need to identify and facilitate better care within elderly, suffering from chronic diseases and could be classified the unique emergency department setting. Experience-based by medical researchers as on a known death trajectory (Le Conte co-design involving patients, families and staff may have some et al., 2010). However, some deaths are sudden and unexpected, utility (Blackwell, Lowton, Robert, Grudzen, & Grocott, 2017). and the cause of death may even be unclear (Keirns & Carr, Research using an appreciative inquiry approach (Cooper- 2008). Ethnographic researchers Bailey, Murphy, and Porock Rider & Whitney, 2005) would help us to understand what good (2011b) noted emergency departments are better equipped to care looks like, what actions bereaved families appreciate, and provide care in the case of ‘spectacular’ deaths such as young what changes could make the most impact. victims of trauma. In comparison, deaths from old age or at the end of a long illness - so-called ‘subtacular’ deaths – may be Conclusion neglected. Although emergency care staff are experts at saving lives, There are sometimes significant barriers to facilitating patient mortality ultimately has a 100% success rate. Patients will and family-centred care in the emergency department. In some continue to die in emergency departments, and with an aging cases, the patient’s background, key relationships, cultural and increasingly co-morbid population, the number of patient and spiritual priorities – even their identify - may not be death is expected to increase. For disadvantaged patients with P8
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Death in the emergency department: A rapid review cont. limited personal, social or financial resources, hospital may be research in this area is needed, particularly to look at how the best or only safe place for them to come at the end of life. best to meet the needs of Māori, Pasifika and disadvantaged Recognising, naming and demystifying dying is important. New Zealanders. Research suggests those emergency nurses who invest in building a relationship with the patient and family as people Acknowledgements and make a personal connection with them will deliver superior With thanks to members of Te Arai Palliative Care & End care and feel the greatest reward in caring for the dying. of Life Research Group https://tearairesearchgroup.org/ What we know about the patient and family needs specific to No external financial support to declare. death in the emergency department is mostly anecdotal – more Compassionate care of the dying and bereaved: What can we do? Emergency nurses can provide compassionate care of When patients die in the emergency department, there the dying and bereaved. It is important to recognise and can be an operational drive to move the body/tūpāpaku name dying – if you are unsure, ask the doctor if they out of the department. It may be important that key think your patient is actively dying or might die today, spiritual leaders or family members attend the patient and if the family are aware. Ensure patient wishes around immediately after death. Involving family in post-mortem resuscitation have been discussed and documented. If care can be very rewarding if they are keen. curative interventions are limited or discontinued, do It is often difficult to meet all the needs of the bereaved not see or describe this as a ‘withdrawal’ of care, but an family, so specialised support services are a helpful opportunity to redirect your focus to patient comfort resource for larger emergency departments. These and family support. Facilitating family presence and supports may include specialist bereavement care comfortable patient positioning in a dry bed, under teams, cultural, social and spiritual support workers, a warm blanket may be your most important actions. bereavement care packs of written information and De-mystify dying by helping to answer family questions follow-up bereavement care pathways. and explaining the common features of dying including sleepiness and noisy, irregular breathing. Ask the patient Finally, don’t forget to check-in with your colleagues after or family members: What is important, to you? What are they have cared for a dying patient and their family. Let you worried about, right now? them know what a great job they’ve done and give them a chance to talk about it, if they want to. P9
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Death in the emergency department: A rapid review cont. References Anderson, N. E., Kent, B., & Owens, R. G. (2015). Experiencing patient death in clinical practice: Nurses’ Ka-Ming Ho, J. (2016). Resuscitation versus end-of-life care: Exploring the obstacles and supportive recollections of their earliest memorable patient death. International journal of nursing studies, 52(3), 695- behaviors to providing end-of-life care as perceived by emergency nurses after implementing the end- 704. doi:https://doi.org/10.1016/j.ijnurstu.2014.12.005 of-life care pathway. Applied Nursing Research, 29, e7-13. doi:https://doi.org/10.1016/j.apnr.2015.05.014 Bailey, C., Murphy, R., & Porock, D. (2011a). Professional tears: developing emotional intelligence around Keirns, C. C., & Carr, B. G. (2008). From the emergency department to vital statistics: cause of death and dying in emergency work. Journal of Clinical Nursing, 20(23-24), 3364-3372. doi:https://doi. death uncertain. Academic Emergency Medicine, 15(8), 768-775. doi:https://doi.org/10.1111/j.1553- org/10.1111/j.1365-2702.2011.03860.x 2712.2008.00193.x Bailey, C., Murphy, R., & Porock, D. (2011b). Trajectories of end-of-life care in the emergency Kongsuwan, W., Matchim, Y., Nilmanat, K., Locsin, R. C., Tanioka, T., & Yasuhara, Y. (2016). Lived expe- department. Annals of Emergency Medicine, 57(4), 362-369. doi:https://doi.org/10.1016/j.anne- rience of caring for dying patients in emergency room. International Nursing Review, 63(1), 132-138. mergmed.2010.10.010 doi:https://doi.org/10.1111/inr.12234 Blackwell, R. W. n., Lowton, K., Robert, G., Grudzen, C., & Grocott, P. (2017). Using Experience-based Le Conte, P., Riochet, D., Batard, E., Volteau, C., Giraudeau, B., Arnaudet, I., . . . Potel, G. (2010). Death Co-design with older patients, their families and staff to improve palliative care experiences in the Emer- in emergency departments: a multicenter cross-sectional survey with analysis of withholding and gency Department: A reflective critique on the process and outcomes. International journal of nursing withdrawing life support. Intensive Care Med, 36(5), 765-772. doi:https://doi.org/10.1007/s00134-010- studies, 68, 83-94. doi:https://doi.org/10.1016/j.ijnurstu.2017.01.002 1800-1 Chan, G. K. (2011). Trajectories of approaching death in the emergency department: clinician narratives McCallum, K. J., Jackson, D., Walthall, H., & Aveyard, H. (2018). Exploring the quality of the dying and death of patient transitions to the end of life. Journal of Pain & Symptom Management, 42(6), 864-881. experience in the Emergency Department: An integrative literature review. International journal of nursing doi:https://doi.org/10.1016/j.jpainsymman.2011.02.023 studies, 85, 106-117. doi:https://doi.org/10.1016/j.ijnurstu.2018.05.011 Cooper-Rider, D. L., & Whitney, D. L. (2005). Appreciative inquiry a positive revolution in change (1st ed.). Palliative Care Council of New Zealand. (2014). Deaths in New Zealand: Place of death 2000-2010 San Francisco, CA: Berrett-Koehler. Retrieved from https://palliativecare.hirc.org.nz Decker, K., Lee, S., & Morphet, J. (2015). The experiences of emergency nurses in providing end-of-life Procter, S., Ooi, M., Hopkins, C., & Moore, G. (2019). A review of the literature on family decision-making at care to patients in the emergency department. Australasian Emergency Nursing Journal, 18(2), 68-74. end of life precipitating hospital admission. British Journal of Nursing, 28(13), 878-884. doi:https://doi.org/ doi:https://doi.org/10.1016/j.aenj.2014.11.001 10.12968/bjon.2019.28.13.878 Diaz-Cortes, M. D. M., Granero-Molina, J., Hernandez-Padilla, J. M., Perez Rodriguez, R., Correa Casado, Robinson, J. (2017). Benefit or Burden? Exploring Experiences of the Acute Hospital as a Place of Care M., & Fernandez-Sola, C. (2018). Promoting dignified end-of-life care in the emergency depart- Amongst People with Palliative Care Needs. (Doctor of Philosophy), University of Auckland, Auckland. ment: A qualitative study. International Emergency Nursing, 37, 23-28. doi:https://doi.org/10.1016/j. Robinson, J., Gott, M., Frey, R., Gardiner, C., & Ingleton, C. (2018). Predictors of patient-related benefit, ienj.2017.05.004 burden and feeling safe in relation to hospital admissions in palliative care: A cross-sectional survey. Gott, M. (2014). Avoidable for whom? Hospital use at the end of life. Palliative Medicine, 28(7), 917-918. Palliative Medicine, 32(1), 167-171. doi:https://doi.org/10.1177/0269216317731991 doi:https://doi.org/10.1177/0269216314534807 Toronto, C. E., & LaRocco, S. A. (2019). Family perception of and experience with family presence Gott, M., Robinson, J., Moeke-Maxwell, T., Black, S., Williams, L., Wharemate, R., & Wiles, J. (2019). 'It during cardiopulmonary resuscitation: An integrative review. Journal of Clinical Nursing, 28(1-2), 32-46. was peaceful, it was beautiful': A qualitative study of family understandings of good end-of-life care doi:https://doi.org/10.1111/jocn.14649 in hospital for people dying in advanced age. Palliative Medicine, 33(7), 793-801. doi:https://doi. Wolf, L. A., Delao, A. M., Perhats, C., Clark, P. R., Moon, M. D., Baker, K. M., . . . Lenehan, G. (2015). Exploring org/10.1177/0269216319843026 the Management of Death: Emergency Nurses' Perceptions of Challenges and Facilitators in the Pro- Hogan, K. A., Fothergill-Bourbonnais, F., Brajtman, S., Phillips, S., & Wilson, K. G. (2016). When Someone vision of End-of-Life Care in the Emergency Department. Journal of Emergency Nursing, 41(5), e23-33. Dies in the Emergency Department: Perspectives of Emergency Nurses. Journal of Emergency Nursing, doi:https://doi.org/10.1016/j.jen.2015.05.018 42(3), 207-212. doi:https://doi.org/10.1016/j.jen.2015.09.003 If you would like to submit an advertisement or article for the next issue of the journal please contact the editor matt comeskey for more information! email Matt at: mcomeskey@adhb.govt.nz P 10
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Buckle Fractures In Kids Buckle fractures of the distal radius are common in children between 2 and 12 years of age This type of fracture occurs in about 1 in 25 children and represents 50% of pediatric fractures of the wrist. The fracture occurs when there is axial loading of a long bone. This most commonly occurs at the distal radius but can also occur in other long bones i.e tibia, humerus Assessment The wrist may be sore, swollen and painful to move but there is no clinical deformity. Why do they occur? Buckle (torus) fractures occur when the bony cortex is compressed and bulges. There is no extension of the fracture into the cortex. Plain Radiographs: - Distinct fracture lines are not seen - Subtle deformity or buckle of the cortex may be evident - In some cases, angulation is the only diagnostic clue How are they treated? Follow up This injury is treated in either of the following ways: This injury is treated in either of the following ways: 1. A below elbow back-slab No repeat x-rays required 2. A removable orthotic wrist splint (this can GP review in 2-3 weeks from the time of injury to have be removed for bathing). the back-slab/splint removed and wrist reviewed. Simple analgesia i.e. paracetamol can be used for It is common for the wrist to be a bit stiff and sore at 24-48hrs if required. first but this should resolve quickly. Contact sport and rough play should be avoided for6 weeks. Kathryn Johnson NP Starship Children’s Emergency Department P 11
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Regional Reports Northland/Te Taitokerau | Auckland Midland | Hawkes Bay/Tarawhiti Mid Central | Wellington | Top of the South Canterbury/Westland | Southern Vacancy The Hawkes Bay/ Tarawhiti delegate position is currently vacant. Please contact CENNZ for further information or to apply P 12
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Northland/Te Taitokerau Region New census population updates capacity overstretched and a high have confirmed the increase in priority has been on supporting Whangarei and regional population staff well-being. - one of the reasons for increasing On a brighter note we welcomed ED presentations. The winter Lyndsay Kidd-Edis, another NP to workplace stressors have been the team this week. increased with the measles and meningococcal presentations. We Spring is here with the promise of appreciate the completion and longer days (& daylight saving) and commissioning of the new isolation return of warmer temperatures. cubicle. A recent quality initiative was 10 Since June there has been a change for 10 - the principle being that if to 5 code colours for ED status - can reduce EDLOS by 10 minutes Sue Stebbeings for each patient this will allow more GREEN – YELLOW – AMBER – Nurse Practitioner RED – BLACK. The code calculation time to provide care. There were 10 is based on: initiatives - 1 each week for 10 weeks Emergency Department – using a plan, do, study, act process. Whangarei Hospital 1. Resus occupancy These initiatives either focused Contact: sstebbeings007@yahoo. 2. ED capacity on using existing processes better co.nz – such as early bed requests - or 3. CaseMix – acuity of presentations introduced new ideas – a brief team 4. ED wait - number of patients huddle / update at the start of each waiting for ED to see for more nursing shift. This also involves than an hour cross service collaboration – this last 5. IP wait – number of patients week of the initiative was a request waiting for inpatient team to see for ambulance staff to do vital signs for more than an hour on arrival when ED is code red and status 3 arrival. 6. Bed Availability – number of patients waiting for bed Thanks to Waikato for an allocation > 30 minutes inspirational conference and the reminder that Nurses need to be 7. Transfer to ward – number of leaders in providing compassionate patients that have beds allocated inclusive care – care for ourselves but haven’t left ED and colleagues as well as those Unfortunately, there have been coming through the front and back whole shifts in Code Black territory doors. even with ongoing development of hospital wide responses to acute Sue care demand. As staff efforts and P 13
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Auckland Region Starship Children’s ED One of our nurses Graeme Bennett won the Local Hero Award - this is Winter hit us early like most other a monthly award given out by the regions across NZ; May and June our CEO to an ADHB employee who busiest on record. This winter’s poor makes a difference. 6-hour flow compliance has had a huge impact on additional hours for Graeme is a Level 4 RN who is our children and their families in CED. local immunisation legend, making The extra workload from this was sure CED staff are 99.5% vaccinated a challenge to manage.Then along and promoting vaccination with came Measles! This challenged us families. even further with how to manage the We have started work on converting department with only two negative a consultation room into a low Anna-Marie Grace pressure rooms. stimulus room- a room that we Nurse Unit Manager We all learnt a new lingo “clean, can care for young people with clean”, “clean dirty”, “dirty, clean” challenging behaviours more safety Children’s Emergency and made a plan to try and keep one and children ASD who may need a Department side of the department clean and the quieter room. other buggy (dirty). Starship Children’s Health Anna Marie Grace Our focus quickly turned to ensuring Auckland City Hospital the vulnerable (the very young and Auckland Adult ED the immunocompromised) were Contact: annamarieg@adhb.govt.nz kept safe. Graeme Bennett, ADHB Local Hero Award, with Children’s ED team & ADHB CEO, Ailsa Claire P 14
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Auckland Region cont. Auckland ED continues to see record hoardings, room numbering systems numbers of patients while working and navigational routes keeping within a hospital operating at or everyone on their toes. Builders over capacity throughout the Winter have worked carefully to ‘refresh’ months, and now into Spring. In spite each emergency department patient of the constant pressure, we continue bed-space individually, helping to to work hard to provide the best minimise disruption to clinical care. care we can. Along the way we have Our specialised team of health farewelled existing staff, welcomed security staff are growing and proving new staff and continued to provide their value to ensure the safety of clinical mentorship to medical, patients, families and staff across the nursing and paramedic students. emergency department and clinical Natalie Anderson While the measles outbreak has decision unit. created challenges, it also seems Registered Nurse On a happy note, a large contingent to have raised awareness of the from the Auckland Emergency Doctoral Candidate importance of immunisations Department recently enjoyed some & Professional Teaching Fellow amongst patients and families. ‘team-building’ at the Emergency We have had to adapt existing Services Ball. It looks like everyone Adult Emergency Department, resources to protect and isolate enjoyed the opportunity to relax and Auckland City Hospital patients at risk. A new rapid influenza celebrate the end of the busy winter Contact: na.anderson@auckland. testing system is also now embedded season. ac.nz into practice. Natalie Anderson Renovation of our built environment continues across Level 2, with new Contributions for Publication We are always open to receiving submissions for publication. Submissions in the form of case studies, research posters and practice guidelines are welcome. There is a modest contribution for featured articles. You can find guidelines for publication here: https://www.nzno.org.nz/groups/colleges_sections/colleges/ college_of_emergency_nurses/journal Alternatively, email and enquire: mcomeskey@adhb.govt.nz P 15
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Midland Region The Midland region has seen its fair of time when their emergency care share of trauma this year, particularly has finished and their ward-based road trauma. Most recently, we had care commences (this includes HDU a mass casualty incident in the level patients which feature a lot in Rotorua area in which 18 patients bed delays). were transported to Rotorua ED and Staff safety incidents continue to 3 patients flown to Waikato ED. This occur to frequently and they have incident was similar to our recent created a working group consisting EMERGO training incident and the of mental health staff, integrated teams were able to put into real life operations center nurse manager, what had recently been practiced. St Johns, DHB security, Te Puna In Rotorua ED we are trialing a new Oranga, ED champions, health and “treatment corridor model” with our safety and quality and patient safety Kaidee Hesford CNS’s and select group of SMO’s representatives to review all staff Nurse Manager driving this. So far this has been safety incidents and decide on an Lakes District Health Board very positive for the department outcome eg: alert on iPM or a letter to particularly given the trial has been the patient or their family / whanau Emergency Department, during the busy winter period. Over re poor behavior and expectations Rotorua Hospital 40% of patients who have presented if they present again with support to ED are seen in this model which services they can attend if needed Contact: kaidee.hesford@lakesdhb. govt.nz largely frees up the main ED for those eg: HAPE. This information is also who need more intensive treatment fed back to staff eg: this month four and beds. This has also shown the patients had letters sent regarding need for additional CNS’s and we behavior in ED in a confidential are now looking at developing and manner to ensure we close the loop expanding this role. and keep the staff aware of outcomes to incidents they are involved in. Hamilton held the 2019 CENNZ conference which was well received Waikato ED continues to see record with approx. 100 attendees. The mix numbers with their busiest days of various speakers kept the audience being Sunday, peaking on a Monday captivated and the feedback from and then starting to level out on a the conference has been all positive. Tuesday - Wednesday. Waikato ED continue to await Tauranga ED are soon to trail feedback from their service pressure Trendcare in ED with this going live document submitted earlier this in November 2019. There was a lot year requesting an increased nursing of interest nationally from ED’s and and medical FTE to keep up with many attended the training held in demand in ED and ensure safe staff Tauranga in August. to patient ratios (although there is With winter coming to an end and no current way to calculate what this the long summer days not too far ratio should be at this point). away we are all looking planning for Their pressure points continue to the summer influx in the midland be a full hospital with delays for region. inpatient beds leading to patients remaining in ED for long periods Kaidee P 16
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Mid Central Region Palmerston North Emergency • CENNZ conference – Nicola Department Morgan received the Kirsty Morton Triage award for 2019. • High number of traumas that 2 nurses nominated for senior staff are managing well. Trauma nurse of the year. Conference network being managed by Sonya attended by 7 staff nurses. Rider. Have developed new trauma documentation sheets • Celebrated Te Wiki o te Reo Maori as a result of auditing required with hints and encouragement reporting information. Have also for staff to use Te Reo in the cemented the roles of trauma workplace more confidently. attendees with identifying roles • Ongoing high presentation on stickers. numbers with elevated VRM Katie Smith • Increased numbers of staff has levels. Nurse Practitioner, ED seen the educators working their • Staff have worked very hard magic at super high speeds. Now (Knowledge & Skills Framework over the winter months and we have minimum of 2 triage nurses & Website/Social Media) are all looking forward to some 22 hours per day. sunshine soon! NZDF • Using MCH pastoral care provider Palmerston North Hospital as a pilot initiative in ED – she NZDF Midcentral DHB comes daily to the department • Conducting ongoing clinical and sees staff as individuals placements within EDs and Contact: katie.smith@nzdf.mil.nz and groups depending on need. DHBs around New Zealand. Has lead several debriefs after These continue to be well supported traumatic events. Uptake by staff by DHB staff. has been fabulous. A focus on staff wellness has been forefront • RNs able to attend CENNZ in the department. conference which was well received. • Associate team has new members to ensure ACNM cover 24/7 Taranaki DHB and protected time for quality improvement work. NIL report available. • 2 security guards in the dept – one Whanganui DHB available for MH client reviews. NIL report available. • CEO & Executive DON have spent a day on the floor – Katie shadowing staff to get better understanding of the daily stressors and demands on staff. Focused on safe patient care and staffing. P 17
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Wellington Region Good morning from the Wellington quality advancement initiatives on region. Thick frost on the ground hold. Staff sickness again is a huge this morning with a promise of a issue with the need for multiple beautiful day ahead and although days from staff following the general the Wellington region is spread illnesses and injuries of this season. across a huge area I think this is essentially what my colleagues over The addition of a 1200–1800 hour the Remutaka hill are experiencing shift in Wellington ED and the 1600– also. The Tararuas are loaded with 0030 hour shift in Wairarapa ED snow and the air is clean and fresh. has helped manage the afternoon influx of patients. Hutt ED have I wish I could capture something employed a new CNS and another entirely different in this month’s CNS in training from November. Kathryn Wadsworth report but the same theme continues. They also welcome a new position of Clinical Nurse Manager All three Emergency Departments Security Coordinator based in their have and are experiencing either ED with a focus on staff support and Acute Services high numbers, high acuity or both. education and a driver for a safer Wairarapa District Health Board Flow out of our departments is hospital. particularly challenging with the Contact: Kathryn.wadsworth@ shorter stays in ED measure as low The Wairarapa is working on triage wairarapa.dhb.org.nz as it has been in five years of capture nurse initiated xray requests and are for many of us now sitting in the about to undertake the education 80’s rather than the 90% region. required to achieve this. It is hoped The issue of vulnerable patients that this will improve wait times and particularly mental health associated interruptions to the Clinical decision issues waiting for long hours before makers on the floor and potentially a management plan and appropriate improve patient flow through the transfer is established is an ongoing department. problem. Wellington ED takes the record on this` with a patient in the It has been another round of department from Friday afternoon challenging months but all three until Monday afternoon. It is very departments have coped admirably frustrating having little control over with a constant focus on safety this especially when we are all very and patient care. The busier we get aware of the researched evidence of the more examples of the unique patient harm when they stay in our skills we see amongst our teams. departments for extended periods. The organised chaos, the constant reprioritising of care and the overall Mike in the Hutt referenced survival empathy shown by our team when mode and this rings true with all pushed beyond limits still amazes hands on deck on many occasions. me and makes me feel proud to be The acute nursing skills are called on part of it. regardless of existing positions held and the impact of this is starting Kathryn to be felt with staff fatigue and any P 18
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Top of the South Region Greetings from the Top of the South card and at times they can be seen where we are welcoming the arrival immediately. This is a fantastic of spring. initiative that really looks to improve access and equity for unmet Nelson Emergency Department community need. It is business as usual in our The concept of frailty has been emergency departments and we gaining global momentum. Many are enjoying relatively stable and frailty studies have identified the predictable presentation numbers need for collaborative and multi- and demand. We will shortly be disciplinary approaches, including looking to plan for our summer surge emergency departments, to recognise as our populations swell over the frailty as a risk stratification tool summer period and we host large Jo King events such as ‘Bay Dreams’ and and work to prioritise and optimise care. We have begun to think Nurse Practitioner Intern ‘Marlborough Food and Wine’. about our models of care for older (CENNZ Chairperson) Considerable work has taken place patients with complex needs. This across the organisation to improve work is in the very early stages. It Emergency Department, the emergency department care for is interesting to consider if we can Nelson Hospital improve the journey and interface people who present with mental with the emergency department for Contact: jo.king@nmhs.govt.nz health and addiction need. This project has involved collaboration frail older persons. And if we do this and input across many sectors. We can we improve health outcomes for will shortly roll-out a Triage Initiated this population? Mental Health Pathway that will I will shortly be finishing my four- formalise the standards required year term as the ‘Top of The South’ for assessment, observation and representative on the CENNZ documentation. It will also include national committee. It has been systems to improve the ED/Police a great privilege to have had this interface and the exchange of opportunity to contribute to information and the understanding emergency nursing in Aotearoa / of responsibilities between us. NZ. Louise Holland from Nelson Our hospital dental department has ED has been the successful nominee recently launched a new service. to take over this role. She will This is a twice weekly ‘Relief of bring significant expertise to the Dental Pain’ clinic. The emergency committee and I wish her well. department can refer any patient Jo who has a community services P 19
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Canterbury/Westland Region The passion for emergency nursing If you want to see what the new build and the amazing innovation and will be like, take a look at the following: development of skills and knowledge https://vimeo.com/332904772 was highlighted at the CENNZ The development of a ‘front of conference in Hamilton, with good house’ model, with care provided by attendance from Canterbury and CNS and NPs together with a senior the West Coast, and the additional doctor acts as a form of effective risk support from CENNZ to provide reduction and a means of improving assistance to members from patient flow and service delivery. Christchurch was much appreciated. These initiatives, together with the The CDHB continuing programme embedding of the overnight social of Sankalpa mindful meditation, work ‘on-site’ service and the ‘front together with consideration of the Dr Sandra Richardson broader issues of compassion in door’ ED physio hours are creating a sense of innovation and an exciting Nurse Researcher healthcare, was presented at the professional work environment. conference by Christchurch ED Emergency Department, nurse Sandy Richardson. An educational seminar was Christchurch Hospital hosted by the Trauma Network in Attendance at these events allows us Christchurch, bringing Professor Canterbury District to share our stories, and re-connect Karim Brohi, the Clinical Director for Health Board with colleagues as well as forge new the London Major Trauma System to alliances which will strengthen areas talk about mass casualty events and Contact: sandra.richardson@cdhb. into the future. Our region is pleased responses. He was directly involved govt.nz to be able to advise we will be hosting in the management of a number of the 2021 conference in Christchurch significant mass casualty incidents. – this will give us time to have settled He was the surgical commander into our new department, and to at the Royal London Hospital for have many new and exciting aspects the London Bridge attacks, and Christchurch ED of the Christchurch rebuild to share. responsible for leading the medical The ongoing issues with high acuity Currently, the Christchurch Hospital response to the Westminster and patient numbers remain, and staff ED continues to plan for the move to Bridge and Grenfell incidents. The continue to meet these challenges a new building, and while there is a session was well attended with a across the region. The ability of staff delay in the staff and public open significant representation from the to step up and manage in times of days, there was a brief opportunity Christchurch ED and prehospital capacity loading, overcrowding and for ED staff to visit the new area community as well as others challenging circumstances is one under controlled conditions. The interested in the topic. In addition we should be proud of, and where need to look at changes to our models to Professor Brohi’s presentation, we should recognise the resilience of care, to integrate effectively with a panel session was held with and commitment of our colleagues adjacent services, and to consider representatives from Christchurch to provide quality patient care. the best way of managing the move able to talk to the impact of our own This means recognising the need continues to take up much of the mass casualty events, most notably to support each other, and to offer planning and organisation time, and the earthquakes and mass shooting encouragement and recognition of we will be looking to orientation the good moments, as well as the programmes for staff in the near Sandy difficult ones. future. P 20
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Southern Region being cared for in inappropriate bed Projects spaces such as corridors and triage Ongoing projects in Dunedin which is not ideal but assists with include the OPAL (Older Persons the capacity to see waiting patients. Assessment Liaison) – this is a four There has also been a significant bedded unit in the older persons increase in the patients who did not care ward that admits directly from wait and left before treatment. ED. which does run well when it has available capacity. Acuity and complexity of the patients has increased although The “Fit to Sit” (ambulatory care in unable to measure it is reflective in ED) project has gained significant the increased use of ICU and HDU traction and we are waiting for demand. The variance response tool planning consent to expand this Anne O’Gorman utilised also showing an increase area. Recruitment for staffing has ACNM in the number of hours spent in already begun. overload. Southland District Health Board We have also introduced a new Oral Dunedin has seen an increase in hydration pathway for paediatric Dunedin Hospital Emergency influenza like illness with many patients. Department confirmed cases of both A and B Electronic handovers to all wards is putting pressure on the department in the process of being rolled out. We Contact: anniegoygoy@gmal.com to accommodate patients whom need had been trailing this initiative for appropriate isolation. Fortunately some time to one of the wards and it we have need seen any measles cases proved to be both safer and efficient unlike Queentstown who have had medium of handover. confirmed cases. Skill mix has been an issue at times Education Dunedin with minimal skill evident on We had a successful trauma Hopefully that is the winter done some shifts. This is mainly due to conference here in Dunedin in and dusted. We are in great need recruitment of junior staff and the September with many RN’s in of some reprieve from the high movement of some RN’s into some attendance from all over the South volumes and acuity we have been senior roles within the department island. We are also sending RN’s experiencing over the last 3 months. and hospital. However a robust to both TNCC and Triage later It’s been exceptionally busy and all education plan has commenced for in the year. We have an in house departments in the Southern region all skill levels and 3 RN’s where Mental Health study day planned have experienced a record high successful on the last Triage course for October. number of presentations of patients. Nursing Staff are certainly feeling the Simulation teaching continues on We continues to have high acuity and impact of this overload and demand. a monthly basis and we have been an increasing number of days spent Care rationing is certainly evident able to facilitate insitu Sim training in access block. With the hospital at and staff sickness has increased. within the busy department capacity patients are spending up to Many nurses are working overtime 24 hours in ED waiting for inpatient and the loss of non clinical time has We have also introduced a weekly beds. Inpatient teams continue to had an impact on the development skills session which has been in utilise over 25% of the ED beds this of new projects and initiatives within place since July. sometimes running for 24 hours at the departments. Anne a time. Patients are increasingly P 21
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 College Activities P 22
EMERGENCY NURSE NEW ZEALAND COLLEGE OF EMERGENCY NURSES NEW ZEALAND - NZNO DECEMBER 2019 Triage Courses 2020 Please see CENNZ Web page for details: https://www.nzno.org.nz/groups/colleges_sections/colleges/college_of_emergency_nurses/courses Region / City Dates Taranaki 22/23 February 2020 (Sat/Sun) Christchurch 13/14 March 2020 (Fri/Sat) Waikato 18/19 April 2020 (Sat/Sun) Tauranga 9/10 May 2020 (Sat/Sun) Rotorua 30/31 May 2020 (Sat/Sun) Wellington 19/20 June 2020 (Fri/Sat) Christchurch 25/26 September 2020 (Fri/Sat) Hutt Valley 16/17 October 2020 (Fri/Sat) Waikato 14/15 November 2020 (Sat/Sun) P 23
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