Emergency food directory - Guide to food, meals, parcels and vouchers December 2021 - City of Port Phillip

Page created by Todd Fuller
 
CONTINUE READING
Emergency food directory - Guide to food, meals, parcels and vouchers December 2021 - City of Port Phillip
Emergency food directory
Guide to food, meals, parcels and vouchers
December 2021
Emergency food directory - Guide to food, meals, parcels and vouchers December 2021 - City of Port Phillip
City of Port Phillip Emergency food directory

Contents
    Contents .................................................................................................................................. 2
    Introduction .............................................................................................................................. 3
    Options to purchase food ......................................................................................................... 4
    Vulnerable people in mandatory self-isolation .......................................................................... 5
    Free food charities ................................................................................................................... 6
    Council support for elderly and those with disability ................................................................. 9
    Food support for charities ...................................................................................................... 11
    Interpreter service .................................................................................................................. 11
    National Relay Service ........................................................................................................... 11

                                                                                                                                               2
Emergency food directory - Guide to food, meals, parcels and vouchers December 2021 - City of Port Phillip
City of Port Phillip Emergency food directory

Introduction
This directory is to help people who are having difficulty accessing food
and grocery supplies and resources for City of Port Phillip Businesses
during the current COVID-19 pandemic and restrictions.
As well as information about local shops and supermarkets, the directory
also includes information about emergency food relief.
For people who can’t shop in person because of existing conditions or
isolation measures, some shops and supermarkets are offering additional
services and deliveries.
Council is continuing to operate many of our services for eligible members
of our community, such as the elderly or people with disability.
There are also several community organisations which are providing free
meals, food parcels and vouches.
If you notice friends, family or neighbours in your community who
require extra assistance, we encourage you to stay connected and support
them safely.

                                                                             3
City of Port Phillip Emergency food directory

Options to purchase food
If you can’t leave home due to self-isolation or require additional support to access services, where
possible, it’s best to ask family or friends who are not self-isolating to pick-up and deliver food or
other items for you. Where this isn’t possible, a number of services are available.

 Service           Service provided                    Available when         Eligibility and
                                                                              conditions
 Online            Contactless click and Collect is    Next day delivery      There is a limit of 6
 supermarket       available at Coles. You can                                bundles per order, 2
 delivery:         order at Coles online.                                     orders per account
                                                                              each week. Minimum
 Woolworths        Essential Woolworth bundles
                                                                              spend of $50 applies
 and Coles         can be delivered to selected
                                                                              (excluding delivery
                   locations in Victoria – Online
                                                                              charges). Delivery
                   only offer.
                                                                              fees apply.
                   Woolworths Grocery Basics
                   $57, Woolworths Fresh Basics
                   $43, Woolworths Chilled Basics
                   $42.
                   If you require assistance
                   completing online shopping
                   orders, please contact Council
                   via ASSIST 03 9209 6777.
 Online            IGA Shop Online now provides
 supermarket       a home delivery service to many
 delivery:         areas, from your local
                   participating store, straight to
 IGA
                   your front door.
 Delivered         Across Port Phillip several local   Please see             None
 goods and         businesses have adapted their       individual
 services          service so they can continue to     businesses
                   provide you with goods and
                   services in line with COVID-19
                   requirements.
                   This includes online orders and
                   delivery services. Many of these
                   local traders can be found at
                   Love My Place.

                                                                                                      4
City of Port Phillip Emergency food directory

Vulnerable people in mandatory self-isolation
Vulnerable people who have coronavirus and who can’t leave the house to get food, and don’t
have a network of family or friends for support, can access the Victorian State Government’s
Emergency Relief Packages.
The packages contain essential food and personal care items for up to two weeks.
They are available:

   •   Monday to Friday 24 hours
   •   Saturday to Sunday 10 am to 3 pm
To request a package, call 1800 675 398.

                                                                                               5
City of Port Phillip Emergency food directory

Free food charities
A number of charities and organisations are continuing to provide free meals, food parcels and
vouchers across Port Phillip.
They have changed the way they deliver services to minimise risk during this period and now only
provide a delivered, take-away or parcel pick-up option.

 Service        Service provided by                  Available when        Eligibility and
                                                                           conditions
 Meals          Hare Krishna Temple                  Everyday:             None for those in
                                                                           need.
 (sit down)     Vegetarian meals available for       9 am (breakfast), 1
                breakfast, lunch and dinner in       pm (lunch) and 5.30
                the Prasadam Hall (upstairs          pm (dinner)
                above the Temple room).
                197 Danks Street, Albert Park

 Meals          South Melbourne Market                                     None for those in
 (takeaway)     location                                                   need.
 &                                                   Sunday: 5 pm to 6
                Vegetarian meals ready to eat
 fresh          and some fresh produce donated       pm
 produce        by market stallholders.
                Corner of Coventry and Cecil
                Streets (on the footpath).

 Meals          Christ Church Mission                Monday – Friday:      People in crisis
                Community Centre                     10.30 am to 2 pm      requiring emergency
 (takeaway)
                                                                           supplies (food,
                Pantry items, takeaway meals         Wednesday: 4.30
                                                                           toiletries and pre-
                and toiletries including nappies     pm to 6 pm
 Food                                                                      cooked meals).
                can be collected.
                                             Closed from 6pm Weds
 parcels                                                                   No requirement to be
                                                22 December, re-
                                                                           a local resident or
                14 Acland Street, St Kilda     opening Monday 10           hold any form of
                                                  January 2022             pension or concession
                Call 03 9534 9250
                                                                           card.
 Food           Father Bob Maguire                   Monday, Tuesday,      Health Care Card,
 parcels        Foundation                           Thursday and          Pension Card, or
                                                     Friday:               people in crisis
                Basic groceries, pantry items,
                                                     10 am to 2 pm for     requiring emergency
                frozen meals & toiletries from the
                                                     collection from the   support.
                warehouse.
                                                     warehouse.
                204 Gladstone Street,                            Warehouse closed
                South Melbourne                                    24 December
                                                                   reopening on
                                                                 Tuesday 4 January
                                                                                                   6
                                                                       2022
City of Port Phillip Emergency food directory

 Service        Service provided by                Available when         Eligibility and
                                                                          conditions
                Call 03 9699 7474
 Meals          Takeaway meals are available at
                various locations.
 (takeaway)
                76 Alma Road, St Kilda (Monday     Monday: 5.15 pm to
                                                                          None
                only)                              6.30 pm

                Alma Park West, Alma Road, St      Tuesday: 6 pm to
                Kilda, near the corner of Alma     6.45 pm
                Road and Chapel Street
                (Tuesday only).

 Food           Port Phillip Community Group       Monday – Friday:       City of Port Phillip
 parcels or                                        9.30 am to             residents with proof of
                For an assessment:
 vouchers,                                         4.30 pm                low income.
 and meals      Email info-support@ppcg.org.au
                                                                          Subject to
                Call 03 8598 6600                 Restricted deliveries   assessment.
                                                  from 20 Dec. Closed
                                                  24 Dec, re-opening 4
                                                        Jan 2022

 Meals          C Care                             Sunday: 4 pm to 5      Health Care Card /
 (takeaway)                                        pm                     Pension Card.
                2 Bath St, St Kilda
                                                  Thursday: 1 pm to 2     Discounted home
                Call 03 9636 3321
                                Service suspended pm                      style meals available
 Food
                                from 25 December                          via ccare.org.au
 parcels
                                  until 5 January
 Delivery or                            2022      Appointments
 pick up                                           preferred
 Meals          Anglican Parish of the Parks,      Sunday: 4.30 pm to   Health Care Card
 (takeaway)     St Silas Church                    5.30 pm           Last hot meal service
                                                                     Sunday 19 December.
                99 Bridport Street, Albert Park
                                                                    Closed 26 Dec re-open
 Food           Call: (03) 9696 5116                                Sunday 9 January 2022.
 parcels                                                            Food parcels resume 6
 Meals          St Kilda Elsternwick Baptist       Tuesday: 12 pm to 6    Jan 2022
                Church                             pm (or until food
 (takeaway)                                                               None
                                                   runs out)
                9 Pakington Street, St Kilda
                Call: (03) 9525 4620                Last service 21
                                                  Dec. Closed 22 Dec,
                                                     reopening 25
                                                     January 2022
                                                                                                    7
City of Port Phillip Emergency food directory

 Service        Service provided by                Available when          Eligibility and
                                                                           conditions
 Meals          Emerald Hill Mission               Wednesday: 5.15pm       None
                                                   Friday: 7 pm
 (takeaway)     Food Van visits Cleve Gardens,
                Fitzroy Street, St Kilda West
 Meals          Empower Australia                  Sunday: 9.30 am to      Proof of ID and
 (frozen                                           1 pm                    address (no
                Basic groceries and pantry items
 takeaway),                                                                requirement to be a
                412 City Road, South Melbourne                             Port Phillip resident).
 Food                                                Closed from 1pm,
 parcels        Call 03 9896 7999                  Sunday 19 December
                                                    re-opening 9.30am
                                                    Sunday 16 January
                                                           2022

 Meals          Sacred Heart Mission               Every day: 10 am to     None
                                                   1 pm
 Combined       Vegetarian option available.                                 Open 25 December
 breakfast      Soup is vegan only.                                            for a Christmas
 and lunch                                                                    lunch (takeaway)
                87 Grey Street, St Kilda           (Open every day
 (takeaway)                                        over holiday period)          10am- 1pm

 Meals          Uniting Prahran – Hartley’s        Monday – Friday:        Health Care Card /
                Community Meals                    12 pm to 2pm            Concession Card
 (takeaway)
                Can provide limited clothing,                          29 & 30 December
                vouchers, Myki passes and                             hours are 11am- 1pm.
                Telstra phone cards.
                                                                      Closed 31 December.
                211 Chapel Street, Prahran
                Call 03 9051 1400
 Food           Uniting South Melbourne            Wednesday: 10 am-       Appointments
 parcels                                           2 pm for pick up.       required for pick-up
                Also provides food, clothing
                                                                           and delivery.
 (groceries &   vouchers, Myki passes and          Thursday: deliveries
 toiletries     Telstra phone cards.               only (meals + other
 including                                         items)
                329 Dorcas Street, South
 nappies)
                Melbourne
                Call 03 9690 1188
 Meals          Uniting ‘The Hub’                  Monday – Friday:        For those in need
 (takeaway)                                        11.30 am to 12.45
                101 Carlisle Street,
                                                   pm
                St Kilda East
                Call 03 9525 5478
 Vouchers       Salvation Army Crisis Centre       Monday – Friday: 9      Only one every six
                                                   am to 5 pm              months.
                29 Grey Street, St Kilda

                                                                                                     8
City of Port Phillip Emergency food directory

 Service         Service provided by                  Available when           Eligibility and
                                                                               conditions
                 Call 1800 627 727                                             Pending availability.
                                                                               Reside in the
                                                                               catchment area.
                                                                               Subject to
                                                                               assessment.
                                                                               Health Care or
                                                                               Pension Card
                                                                               showing residency.

Council support for elderly and those with
disability
Council is continuing to deliver services to Port Phillip's older people, and people with disability and
their careers. This includes delivered meals (Meals on Wheels) and unescorted shopping
assistance.
During this period if you notice friends, family or neighbours in your community who may require,
and be eligible for these services, we encourage you direct them to the following services.
 Service         Service provided                             Available when      Eligibility and
                                                                                  conditions
 Delivered       Meals on Wheels                              Monday to           Access to the
 meals                                                        Friday              service is based on
                 Delivered meals service (provided by
                                                                                  an assessment.
                 Choice Fresh Meals) provides a service
                 for eligible residents who are having                            In some
                 difficulty preparing meals for                                   circumstances,
                 themselves.                                                      urgent or
                                                                                  immediate services
                 Meals on Wheels are a subsidised
                                                                                  may be put in
                 service.
                                                                                  place without
                 For an assessment,                                               assessment, but
                 Email:                                                           the person must be
                 helpdeskaaintake@portphillip.vic.gov.au                          registered with My
                                                                                  Aged Care.
                 Call 03 9209 6749
                                                                                  Where services
                                                                                  extend beyond six
                                                                                  weeks, clients will
                                                                                  require a formal
                                                                                  care plan review or
                                                                                  assessment.

                                                                                                        9
City of Port Phillip Emergency food directory

 Service        Service provided                            Available when   Eligibility and
                                                                             conditions
 Aged care      Includes services such as unescorted        N/A              Access to the
 and            shopping assistance.                                         service is based on
 disability                                                                  an assessment.
                Please contact our staff to discuss
 services
                eligibility for these services as defined
                under State Government Home and
                Community Care or Commonwealth
                Government legislation.
                To request an assessment, for people
                aged 65+, please contact My Aged
                Care Clients Helpline 1800 200 422
                People aged under 65, please contact
                ASSIST 03 9209 6777

                                                                                               10
City of Port Phillip Emergency food directory

Food support for charities
If you are a charity operating in Port Phillip, Port Phillip Community Group is working
collaboratively with Council to set-up a central depot for the storage of large amounts of food and
hygiene products that will be distributed to community organisations.
Share the Food project is responding to an escalation in requests for food and essential items
(phone cards, Myki cards, pharmacy vouchers, food vouchers). This is a collaboration between
Council, coordinated by the Port Phillip Community Group, and supported by a range of project
partners including Second Bite, Coles, RACV and Father Bob Foundation.
To assist or request pick-ups phone 03 8598 6600 or email info-support@ppcg.org.au
If you have other questions, want to link-up with service providers or would like to offer services,
please phone 03 9209 6515.

Interpreter service
Need to contact us in your language? Please phone our language-specific service:
   •   Русский (Russian): 03 9679 9813
   •   Polski (Polish): 03 9679 9812
   •   Ελληνικά (Greek): 03 9679 9811
   •   廣東話 (Cantonese): 03 9679 9810

   •   普通話 (Mandarin): 03 9679 9858

   •   Italiano (Italian): 03 9679 9814
For other languages not listed, phone 03 9679 9814.

National Relay Service
If you're deaf or have a hearing or speech impairment, contact us through the National
Relay Service. Ask for ASSIST - Port Phillip at 03 9209 6777.

                                                                                                       11
You can also read