Emergency food directory - Guide to food, meals, parcels and vouchers December 2021 - City of Port Phillip
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City of Port Phillip Emergency food directory Contents Contents .................................................................................................................................. 2 Introduction .............................................................................................................................. 3 Options to purchase food ......................................................................................................... 4 Vulnerable people in mandatory self-isolation .......................................................................... 5 Free food charities ................................................................................................................... 6 Council support for elderly and those with disability ................................................................. 9 Food support for charities ...................................................................................................... 11 Interpreter service .................................................................................................................. 11 National Relay Service ........................................................................................................... 11 2
City of Port Phillip Emergency food directory Introduction This directory is to help people who are having difficulty accessing food and grocery supplies and resources for City of Port Phillip Businesses during the current COVID-19 pandemic and restrictions. As well as information about local shops and supermarkets, the directory also includes information about emergency food relief. For people who can’t shop in person because of existing conditions or isolation measures, some shops and supermarkets are offering additional services and deliveries. Council is continuing to operate many of our services for eligible members of our community, such as the elderly or people with disability. There are also several community organisations which are providing free meals, food parcels and vouches. If you notice friends, family or neighbours in your community who require extra assistance, we encourage you to stay connected and support them safely. 3
City of Port Phillip Emergency food directory Options to purchase food If you can’t leave home due to self-isolation or require additional support to access services, where possible, it’s best to ask family or friends who are not self-isolating to pick-up and deliver food or other items for you. Where this isn’t possible, a number of services are available. Service Service provided Available when Eligibility and conditions Online Contactless click and Collect is Next day delivery There is a limit of 6 supermarket available at Coles. You can bundles per order, 2 delivery: order at Coles online. orders per account each week. Minimum Woolworths Essential Woolworth bundles spend of $50 applies and Coles can be delivered to selected (excluding delivery locations in Victoria – Online charges). Delivery only offer. fees apply. Woolworths Grocery Basics $57, Woolworths Fresh Basics $43, Woolworths Chilled Basics $42. If you require assistance completing online shopping orders, please contact Council via ASSIST 03 9209 6777. Online IGA Shop Online now provides supermarket a home delivery service to many delivery: areas, from your local participating store, straight to IGA your front door. Delivered Across Port Phillip several local Please see None goods and businesses have adapted their individual services service so they can continue to businesses provide you with goods and services in line with COVID-19 requirements. This includes online orders and delivery services. Many of these local traders can be found at Love My Place. 4
City of Port Phillip Emergency food directory Vulnerable people in mandatory self-isolation Vulnerable people who have coronavirus and who can’t leave the house to get food, and don’t have a network of family or friends for support, can access the Victorian State Government’s Emergency Relief Packages. The packages contain essential food and personal care items for up to two weeks. They are available: • Monday to Friday 24 hours • Saturday to Sunday 10 am to 3 pm To request a package, call 1800 675 398. 5
City of Port Phillip Emergency food directory Free food charities A number of charities and organisations are continuing to provide free meals, food parcels and vouchers across Port Phillip. They have changed the way they deliver services to minimise risk during this period and now only provide a delivered, take-away or parcel pick-up option. Service Service provided by Available when Eligibility and conditions Meals Hare Krishna Temple Everyday: None for those in need. (sit down) Vegetarian meals available for 9 am (breakfast), 1 breakfast, lunch and dinner in pm (lunch) and 5.30 the Prasadam Hall (upstairs pm (dinner) above the Temple room). 197 Danks Street, Albert Park Meals South Melbourne Market None for those in (takeaway) location need. & Sunday: 5 pm to 6 Vegetarian meals ready to eat fresh and some fresh produce donated pm produce by market stallholders. Corner of Coventry and Cecil Streets (on the footpath). Meals Christ Church Mission Monday – Friday: People in crisis Community Centre 10.30 am to 2 pm requiring emergency (takeaway) supplies (food, Pantry items, takeaway meals Wednesday: 4.30 toiletries and pre- and toiletries including nappies pm to 6 pm Food cooked meals). can be collected. Closed from 6pm Weds parcels No requirement to be 22 December, re- a local resident or 14 Acland Street, St Kilda opening Monday 10 hold any form of January 2022 pension or concession Call 03 9534 9250 card. Food Father Bob Maguire Monday, Tuesday, Health Care Card, parcels Foundation Thursday and Pension Card, or Friday: people in crisis Basic groceries, pantry items, 10 am to 2 pm for requiring emergency frozen meals & toiletries from the collection from the support. warehouse. warehouse. 204 Gladstone Street, Warehouse closed South Melbourne 24 December reopening on Tuesday 4 January 6 2022
City of Port Phillip Emergency food directory Service Service provided by Available when Eligibility and conditions Call 03 9699 7474 Meals Takeaway meals are available at various locations. (takeaway) 76 Alma Road, St Kilda (Monday Monday: 5.15 pm to None only) 6.30 pm Alma Park West, Alma Road, St Tuesday: 6 pm to Kilda, near the corner of Alma 6.45 pm Road and Chapel Street (Tuesday only). Food Port Phillip Community Group Monday – Friday: City of Port Phillip parcels or 9.30 am to residents with proof of For an assessment: vouchers, 4.30 pm low income. and meals Email info-support@ppcg.org.au Subject to Call 03 8598 6600 Restricted deliveries assessment. from 20 Dec. Closed 24 Dec, re-opening 4 Jan 2022 Meals C Care Sunday: 4 pm to 5 Health Care Card / (takeaway) pm Pension Card. 2 Bath St, St Kilda Thursday: 1 pm to 2 Discounted home Call 03 9636 3321 Service suspended pm style meals available Food from 25 December via ccare.org.au parcels until 5 January Delivery or 2022 Appointments pick up preferred Meals Anglican Parish of the Parks, Sunday: 4.30 pm to Health Care Card (takeaway) St Silas Church 5.30 pm Last hot meal service Sunday 19 December. 99 Bridport Street, Albert Park Closed 26 Dec re-open Food Call: (03) 9696 5116 Sunday 9 January 2022. parcels Food parcels resume 6 Meals St Kilda Elsternwick Baptist Tuesday: 12 pm to 6 Jan 2022 Church pm (or until food (takeaway) None runs out) 9 Pakington Street, St Kilda Call: (03) 9525 4620 Last service 21 Dec. Closed 22 Dec, reopening 25 January 2022 7
City of Port Phillip Emergency food directory Service Service provided by Available when Eligibility and conditions Meals Emerald Hill Mission Wednesday: 5.15pm None Friday: 7 pm (takeaway) Food Van visits Cleve Gardens, Fitzroy Street, St Kilda West Meals Empower Australia Sunday: 9.30 am to Proof of ID and (frozen 1 pm address (no Basic groceries and pantry items takeaway), requirement to be a 412 City Road, South Melbourne Port Phillip resident). Food Closed from 1pm, parcels Call 03 9896 7999 Sunday 19 December re-opening 9.30am Sunday 16 January 2022 Meals Sacred Heart Mission Every day: 10 am to None 1 pm Combined Vegetarian option available. Open 25 December breakfast Soup is vegan only. for a Christmas and lunch lunch (takeaway) 87 Grey Street, St Kilda (Open every day (takeaway) over holiday period) 10am- 1pm Meals Uniting Prahran – Hartley’s Monday – Friday: Health Care Card / Community Meals 12 pm to 2pm Concession Card (takeaway) Can provide limited clothing, 29 & 30 December vouchers, Myki passes and hours are 11am- 1pm. Telstra phone cards. Closed 31 December. 211 Chapel Street, Prahran Call 03 9051 1400 Food Uniting South Melbourne Wednesday: 10 am- Appointments parcels 2 pm for pick up. required for pick-up Also provides food, clothing and delivery. (groceries & vouchers, Myki passes and Thursday: deliveries toiletries Telstra phone cards. only (meals + other including items) 329 Dorcas Street, South nappies) Melbourne Call 03 9690 1188 Meals Uniting ‘The Hub’ Monday – Friday: For those in need (takeaway) 11.30 am to 12.45 101 Carlisle Street, pm St Kilda East Call 03 9525 5478 Vouchers Salvation Army Crisis Centre Monday – Friday: 9 Only one every six am to 5 pm months. 29 Grey Street, St Kilda 8
City of Port Phillip Emergency food directory Service Service provided by Available when Eligibility and conditions Call 1800 627 727 Pending availability. Reside in the catchment area. Subject to assessment. Health Care or Pension Card showing residency. Council support for elderly and those with disability Council is continuing to deliver services to Port Phillip's older people, and people with disability and their careers. This includes delivered meals (Meals on Wheels) and unescorted shopping assistance. During this period if you notice friends, family or neighbours in your community who may require, and be eligible for these services, we encourage you direct them to the following services. Service Service provided Available when Eligibility and conditions Delivered Meals on Wheels Monday to Access to the meals Friday service is based on Delivered meals service (provided by an assessment. Choice Fresh Meals) provides a service for eligible residents who are having In some difficulty preparing meals for circumstances, themselves. urgent or immediate services Meals on Wheels are a subsidised may be put in service. place without For an assessment, assessment, but Email: the person must be helpdeskaaintake@portphillip.vic.gov.au registered with My Aged Care. Call 03 9209 6749 Where services extend beyond six weeks, clients will require a formal care plan review or assessment. 9
City of Port Phillip Emergency food directory Service Service provided Available when Eligibility and conditions Aged care Includes services such as unescorted N/A Access to the and shopping assistance. service is based on disability an assessment. Please contact our staff to discuss services eligibility for these services as defined under State Government Home and Community Care or Commonwealth Government legislation. To request an assessment, for people aged 65+, please contact My Aged Care Clients Helpline 1800 200 422 People aged under 65, please contact ASSIST 03 9209 6777 10
City of Port Phillip Emergency food directory Food support for charities If you are a charity operating in Port Phillip, Port Phillip Community Group is working collaboratively with Council to set-up a central depot for the storage of large amounts of food and hygiene products that will be distributed to community organisations. Share the Food project is responding to an escalation in requests for food and essential items (phone cards, Myki cards, pharmacy vouchers, food vouchers). This is a collaboration between Council, coordinated by the Port Phillip Community Group, and supported by a range of project partners including Second Bite, Coles, RACV and Father Bob Foundation. To assist or request pick-ups phone 03 8598 6600 or email info-support@ppcg.org.au If you have other questions, want to link-up with service providers or would like to offer services, please phone 03 9209 6515. Interpreter service Need to contact us in your language? Please phone our language-specific service: • Русский (Russian): 03 9679 9813 • Polski (Polish): 03 9679 9812 • Ελληνικά (Greek): 03 9679 9811 • 廣東話 (Cantonese): 03 9679 9810 • 普通話 (Mandarin): 03 9679 9858 • Italiano (Italian): 03 9679 9814 For other languages not listed, phone 03 9679 9814. National Relay Service If you're deaf or have a hearing or speech impairment, contact us through the National Relay Service. Ask for ASSIST - Port Phillip at 03 9209 6777. 11
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