ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs

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ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
E L D E R A F FA I R S .O R G

  ELDERUPDATE
  MAY/JUNE 2019                                         NEWS BROUGHT TO YOU BY THE DEPARTMENT OF ELDER AFFAIRS                                                                    VOL. 30, NO. 3

                    CELEBRATING OLDER
                    AMERICANS MONTH                                                             CONNECT, CREATE, CONTRIBUTE
                    Richard Prudom         at the Florida Department of Elder                                                communities support and celebrate       you and your family live and live
                    Secretary              Affairs as we work to help them age                                               their diversity.                        well. Follow us on Facebook and
                    Florida                with dignity, respect, and indepen-                                                                                       Twitter for more updates on our pro-
                    Department             dence. We are striving to make Flor-                                              This year’s theme, Connect, Create,     grams, projects, and goals. We want
                    of Elder Affairs       ida an Age-Friendly state full of Liv-                                            Contribute, encourages older adults     to inspire you to create through art,
                                           able Communities where we all can                                                 and their communities to:               social media, or even an oral his-
Each year, more older adults are           live and live well, and we take the                                                                                       tory project with your family, and
choosing Florida as their home. We         opportunity this month to celebrate                                                • Connect with friends, family, and    we hope that you will continue to
are proud to have more than five and       and recognize those residents who                                                    local services and resources.        contribute to your communities and
a half million older residents, as well    make our state so great.                                                                                                  our great state.
as the highest population percentage                                                                                          • Create through activities that
of 65+ in the nation. These numbers        As volunteers, employees, employers,                                                 promote learning, health, and        Communities that support and rec-
may not sound that high to you, but        educators, mentors, advocates, par-                                                  personal enrichment.                 ognize older adults are stronger. I
they really are impressive. In fact, our   ents, and grandparents, older Florid-                                                                                     invite you to join DOEA in strength-
senior population outnumbers the           ians offer insight and experience that                                             • Contribute time, talent, and life    ening our communities this May and
senior population of 20 other states       benefit the entire community. That’s                                                 experience to benefit others.        throughout the year.
combined, as well as the TOTAL             why Older Americans Month (OAM)
POPULATION of Alaska, Delaware,            has been recognizing the contribu-                                                The Florida Department of Elder         Visit our Department website at
North Dakota, Rhode Island, South          tions of this growing population for                                              Affairs will celebrate OAM by pro-      elderaffairs.org, as well as the official
Dakota, Vermont, and Wyoming.              more than 50 years.                                                               moting ways that Floridians of all      OAM website at acl.gov/oam/2019/
                                                                                                                             ages can take part in helping our       older-americans-month-2019, for
All projections tell us that our popu-     Led by the U.S. Administration for                                                communities thrive. We encour-          ideas and inspiration and to learn
lation of older Floridians will con-       Community Living (ACL) each May,                                                  age you to connect with us and          more about how we are working to
tinue to grow – by more than 38%           OAM provides resources to help                                                    your local Area Agencies on Aging       make Florida an Age-Friendly State.
in fact – over the next decade. Our        older Americans stay healthy and                                                  or Councils on Aging to learn more
seniors drive what we do every day         independent, and resources to help                                                about the resources available to help

  May/June 2019                            A LOOK INSIDE
                                           News From Our Local PSAs                                                                                                  Memory Disorders
                                           Planning and Service Area 3....................................... 3                                                      Alzheimer’s Disease Clinical Trial Research................ 14
                                           Homeownership                                                                                                             Governor DeSantis's Key Alzheimer’s Initiatives........ 14
                                           Reverse Mortgage Relief Still Available for Seniors..... 4                                                                Transportation
                                           What You Should Know About P.A.C.E Financing........ 4                                                                    The Keys to Achieve Safe Mobility for Life..................15
                                           Guardianship                                                                                                              Emergency Preparedness for Your Vehicle.................15
                                           When You Should Choose a Professional Guardian..... 5                                                                     Health and Wellness
                                           Long-Term Care Ombudsman                                                                                                  Nutrition Resources Available to Seniors.................. 16
                                           A Conversation with Frank Charles.............................. 6                                                         CACFP Week 2019 | March 18-22................................17
                                           LTCOP Volunteers Needed in the Panhandle............... 9                                                                 The Public Health Needs of Older Floridians...............17
                                           SHINE                                                                                                                     Senior Athletes
                                           When to Provide My Social Security Number?.......... 10                                                                   Couple Takes the Road to National Senior Games.....20
                                           Dear Judy....................................................................11                                           Elder Abuse Prevention Awareness
                                           Florida Senior Day 2019                                                                                                   World Elder Abuse Awareness Day............................ 24

                                                                                                                                 FLORIDA
                                           Florida Senior Day Forum and Reception ................. 12                                                               The Power to Prevent Abuse Is in Your Hands........... 24
                                           Another Successful Florida Senior Day...................... 13

                                                                                                                               SENIOR DAY
                                                                                                                                  MORE ON PAGE 12
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
2                                                   LETTER FROM THE EDITOR                                                                     MAY/JUNE 2019
                                                                                                                                                  Elder Update

ELDER UPDATE
(USPS 403-710/ISSN 1060-4545)
                                          LETTER FROM THE                                                                       OLDER
                                                                                                                             AMERICANS
Elder Update is a bimonthly
publication mailed in state to
Florida residents at no cost to
                                          EDITOR-IN-CHIEF                                                                       MONTH
                                          Allison Burtoft, Editor-in-Chief                                     CONNECT, CREATE, CONTRIB UTE MAY            2019
recipients. Out of state, Elder
Update may be accessed at
elderaffairs.org.                         2019 is shaping up to be a busy year       based, compassionate care. The event    Program. We are so thankful for our
                                          at the Florida Department of Elder         brought together more than 50 vol-      volunteers, as they allow us to con-
Ron DeSantis
Governor                                  Affairs (DOEA). This year began            unteers, who delivered hot meals and    tinue to provide services to seniors
                                          with focuses on Alzheimers’ initia-        snacks while visiting with Tallahas-    throughout the state.
Richard Prudom                            tives and creating Livable Commu-          see seniors.
Secretary
                                          nities. Through these efforts, we                                                  This May, we celebrate Older Ameri-
Ashley Chambers                           are developing ways to better serve        On March 27, over 1,000 seniors         cans Month with our partners at the
Communications Director                   our 5.5 million seniors in Florida. In     celebrated Florida Senior Day in        Administration for Community Liv-
Allison Burtoft                           addition to these key initiatives, the     the State Capitol Courtyard. Guests     ing. This is our opportunity to thank
Editor-in-Chief                           Department participated in many            enjoyed entertainment from senior       older Americans for their contribu-
Liz Jameson                               events and continued to provide            groups and local performing groups      tions. We encourage seniors to stay
Editor                                    resources to elders throughout the         throughout the day. The day also        engaged, as older adults play an
Haven Capone                              state.                                     included free breakfast, lunch, and a   important role in keeping our com-
Layout Editor & Graphic Design                                                       special noon program with speakers      munities diverse. The 2019 theme
Elder Update welcomes                     At the end of February, DOEA               and leaders from across the country.    encourages seniors to stay involved
submissions from readers.                 kicked off March for Meals month                                                   in their communities by keeping in
However, due to the volume of             by participating in Elder Care Ser-        Following Senior Day, we celebrated     mind these three concepts: Connect,
submissions, acknowledgements             vices’ Big Wheels Deliver Meals            our many volunteers during Flori-       Create, and Contribute.
cannot be mailed. Articles                Program. Several leaders represented       da Volunteer Month in April. The
selected for publication must             the Department, including Secretary        Department had the opportunity to       We are lucky to serve such an incred-
provide accurate information
to Florida’s elders about                 Richard Prudom. Big Wheels Deliver         thank our many volunteers includ-       ible senior population, and we are
aging-related programs and                Meals supports Elder Care Services’        ing those from our SHINE program        thankful to celebrate these moments
services and complement the               mission to promote community-              and the Long-term Care Ombudsman        with you.
Department’s mission. The

                                            SUDOKU                                                5 2                               4 7
editor reserves the right to edit
submitted material.
Department of Elder Affairs
4040 Esplanade Way
Tallahassee, Florida 32399-7000
Phone: 850-414-2000
                                          There is only one valid solution to each Sudoku
                                          puzzle. When you start a game of Sudoku, some
                                                                                                  9                                   1
TDD: 850-414-2001
POSTMASTER:
                                          blocks will be pre-filled for you. You cannot
                                          change these numbers in the course of the game.
                                          Each column must contain all of the numbers 1
                                                                                              7 2   6                               9   4 5
Send address changes to:
Elder Update
Department of Elder Affairs
                                          through 9, and no two numbers in the same col-
                                          umn of a Sudoku puzzle can be the same. Each
                                          row must contain all of the numbers 1 through 9,
                                                                                              9   6                                   4   3
4040 Esplanade Way
Tallahassee, Florida 32399-7000           and no two numbers in the same row of a Sudoku
                                          puzzle can be the same. Each block must contain
Periodicals postage paid at               all of the numbers 1 through 9, and no two num-
Tallahassee, Florida, and
additional offices.
In accordance with United States
                                          bers in the same block of a Sudoku puzzle can be
                                          the same. Good luck!                                3   7                                         6         1
Postal Service regulations, the Florida
Department of Elder Affairs publishes
and distributes five regular issues and
                                          Solution found on page 22.

                                          www.brainbashers.com
                                                                                              2 9   7                               5               6 4
                                                                                                  8                                   2
one special edition of Elder Update       Sudoku Puzzle © Kevin Stone
each year. To view Elder Update’s 2018
Statement of Ownership form, please

                                                                                                  4 3                               2 5
email your request to information@
elderaffairs.org or call 850-414-2000.
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
MAY/JUNE 2019
Elder Update                                   PLANNING AND SERVICE AREAS                                                                                3

                                                 PSA 3
                                                                                                            Florida is divided into 11 Planning and Service
 SPECIAL THANKS                                                                                             Areas (PSAs). Each PSA is made up of several
 Elder Update staff is deeply gratified                                                                     counties that receive services through an Area
 by the many generous donations given                                                                       Agency on Aging (AAA) centrally located in
 recently by our readers. Your generosity                                                                   the PSA. AAAs contract with the Department
 and kindness are truly appreciated, and                                                                    of Elder Affairs to provide services locally that
 your donations will be used to ensure
 the continued production of Elder                 News From Our                                            best meet the needs of elders.

                                                   Local Planning
 Update.                                                                                                     PSA 3 includes Alachua, Bradford, Citrus,
                                                                                                             Columbia, Dixie, Gilcrist, Hamilton, Hernando,
  • Mrs. Rose Webberly                                                                                       Lafayette, Lake, Levy, Marion, Putnam, Sumter,

                                                   and Service Areas
  • Ms. Julia DeCicco                                                                                        Suwanee, and Union counties and is served by
                                                                                                             Elder Options.
  • Ms. Juanita Prinz
                                                  Kathy Dorminey                                           Caregiver Lunch and Learn Series
  • Ms. Elizabeth Helms                           Elder Options                                            In response to expressed needs from community
                                                                                                           members, Elder Options has launched a series
                                                  Abuse Later in Life Grant                                focusing on providing family caregivers with
                                                  Elder Options was awarded the Abuse Later in             opportunities for socialization while gaining infor-
                                                  Life grant by the Office on Women’s Health. The          mation and skills to better address the needs of the
                                                  grant provides funds to employ a full time Elder         persons to whom they give care and to care for
                                                  Abuse Prevention Coordinator who will work with          themselves.
                                                  the Senior Advocacy Network of North Central
                                                  Florida to address elder abuse as part of a commu-       T-Care Assessment Tool (Pilot)
                                                  nity-wide effort partnering with legal profession-       Caregivers experience a great deal of stress. This
                                                  als, first-responders, health professionals, and other   impacts their health and general sense of well-
                                                  concerned community members.                             being. The right tools can go a long way in reduc-
                                                                                                           ing that stress and improving their quality of life.
                                                                           Dementia Care & Cure            We are excited to partner with TCARE® to pro-
                                                                              Initiative/Aging             vide comprehensive assessments that will identify
                                                                               Friendly Communities

THIS JULY:
                                                                                                           the needed resources to help caregivers take care of
                                                                               Elder Options is working    their loved ones and themselves as well.
                                                                               with a community coali-
                                                                               tion to focus on develop-
Elder Update's Special Edition                                                ing the greater Gaines-
Disaster Preparedness Guide                                                ville area as an aging and
                                                                        dementia friendly community.
Our annual Disaster Preparedness Guide            We are inviting businesses to participate in demen-
is coming to Elder Update subscrib-               tia training and to become designated “dementia
ers in July 2019. Stay tuned for facts and        friendly” businesses. The Alachua County Fire
information on how best to prepare for            Rescue is currently providing dementia training to
disasters that affect our home state. Our         all their first responders.
Disaster Preparedness Guide includes
safety tips for hurricanes and other natural      38 Years of Service to Area Agency on Aging
disasters. The Florida Department of Elder        Mr. Charles Miller, Board President, was recog-
Affairs works with the Florida Department         nized at the March 6, 2019, Board of Directors
of Emergency Management and FEMA to               meeting for 38 years of service to seniors, caregiv-
best prepare Florida citizens for all cir-        ers, and persons living with disabilities through
cumstances. We encourage you to take              the Area Agency on Aging, Elder Options, serving
every opportunity to get ready for hurri-         PSA 3. Elder Options is honored by his caring and
cane season, which begins on June 1, and          commitment.
read our Disaster Preparedness Guide
upon its release to ensure you have the           Pictured Right: Kristin Griffis
resources you need for natural disasters.         presenting an award to Charles
                                                  Miller for his 38 years of service.
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
4                                                         HOMEOWNERSHIP                                                                       MAY/JUNE 2019
                                                                                                                                                 Elder Update

Applications for Reverse Mortgage
Relief Close at the End of June                          Senior Homeowner Alert:
                                                         What You Should Know About P.A.C.E. Financing
Taylore Maxey
Florida Housing Finance Corporation                      Ellen Cheek, Esq.                                     and they can make P.A.C.E. sound very appeal-
                                                         Florida Senior Legal Helpline                         ing. For example, they may say that the govern-
The Florida Housing Finance Corporation is                                                                     ment wants you to exchange your old appliance
announcing that the Elderly Mortgage Assistance          What Is P.A.C.E. Financing?                           for a more efficient model. They may also say
Program (ELMORE) will close the program to new           P.A.C.E. stands for “Property Assessed Clean          that you don’t have to pay anything now. But
applications on June 30, 2019.                           Energy.” It is a program authorized by Florida        remember: these improvements are NOT FREE
                                                         statute which provides an option for financing        and the cost to you will be on your property tax
Do you owe your reverse mortgage lender/ser-             an energy-saving home improvement like a high         bill.
vicer money for taxes, insurance, and/or associa-        efficiency air conditioner or ENERGY STAR
tion dues? Are you facing the threat of foreclosure?     windows and doors, for example. P.A.C.E. is           Participating contractors may also say that you
There is a program that could help! ELMORE               actually a fairly complicated program, but there      will be entitled to an income tax refund or credit.
is designed to provide up to $50,000 to eligible         are a few simple points that can help a homeown-      But that is only the case for a “qualified improve-
seniors with reverse mortgages or assistance with        er understand what a P.A.C.E. home improve-           ment” AND only if you pay income taxes. If you
property taxes, insurance policies, and association      ment involves and what a homeowner should             do not pay income taxes, you will not get a credit
dues and other property charges. If you qualify for      know before committing to a P.A.C.E. financing        or refund. Even those who do should talk to a tax
assistance, you could also receive help with up to       agreement.                                            professional for additional information.
12 months of future property charges.
                                                         These improvements are NOT FREE. The cost of          Finally, a contractor may tell you that the new
The ELMORE program is open and accepting                  the improvement is added to your property tax        appliance/improvement will pay for itself in util-
applications until June 30, 2019. Now is the time         bill, even if you do not usually have to pay prop-   ity bill savings. That is not always the case and is
to apply. To assist seniors in applying for the           erty taxes. There is no exemption, like the home-    certainly not guaranteed. Furthermore, having a
ELMORE Program, Florida Housing Finance                   stead exemption, for this obligation. This is the    P.A.C.E. lien on your property may impact your
Corporation has established a partnership with           “Property Assessed” part of “Property Assessed        ability to refinance or sell your property.
the Florida Department of Elder Affairs (DOEA)            Clean Energy.” Payments must be made to the
and National Foundation of Debt Management               Tax Collector each year until the debt is paid,       As with any home improvement, protect yourself!
(NFDM), a certified reverse mortgage counselor.           sometimes for as many as 20 years.                   It’s important to be very wary of home improve-
                                                                                                               ment contractors who come door-to-door. You
The NFDM counselors are available to assist              Eligibility for P.A.C.E. financing depends upon       should always ask for their Home Solicitation
seniors in completing the Florida ELMORE appli-          several factors that focus on the property. For       Permit and their Contractor’s License Number.
cation. They will be happy to answer questions           example, the property taxes and mortgage, if any,     You may call the Florida Department of Business
about the program and explain the requirements.          must be current. The property cannot be in fore-      and Professional Regulation (1-850-487-1395) for
This service is FREE-OF-CHARGE and seniors               closure, nor be the subject of a recorded involun-    licensing information. Do not sign a document
will not be asked to pay for any services.               tary lien such as a construction lien.                on a tablet or other device if you cannot see the
                                                                                                               whole document or you haven’t read/understood
Please call 1-800-601-3534 to talk with an               But, unlike with a conventional loan/financing,       it, and never sign your name on a tablet or other
ELMORE counselor who can answer any questions            there is no consideration of your income or assets.   device or a piece of paper that is blank.
and let you know the steps that need to be taken to      That means that if your property meets the above
get you qualified. The line is open Monday-Friday,       requirements (no liens or unpaid taxes or mort-       Remember that the business wants YOUR busi-
9:00 a.m. - 7:00 p.m.                                    gage arrears, etc.), your financing will likely be    ness; take your time in making a decision on any
                                                         approved without consideration of your ability        improvement to your home. In addition to check-
There will be ELMORE events throughout the               to pay the new property tax assessments. If you       ing up on the contractor’s licensing information,
state where you can meet with a counselor to assist      have a mortgage, you must consider whether you        tell them you need time to consider whether you
you with the application. Call our toll-free line to     have the ability to pay an increased monthly pay-     can afford an increased property tax assessment
find out if an event will be in your area to set up an   ment because your escrow will go up to accom-         or an increased escrow amount.
appointment for a face-to-face meeting.                  modate the increased property taxes. YOU must
                                                         decide whether you can afford to make these           For advice or more information about P.A.C.E.
For a complete description, terms of assistance,         payments.                                             financing, you may call The Florida Senior Legal
and eligibility criteria for the ELMORE program,                                                               Helpline (1-888-895-7873) which provides free
visit floridaelmore.org.                                 Home improvement contractors who participate          legal advice for eligible Florida seniors.
                                                         in P.A.C.E. programs often come door-to-door,
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
MAY/JUNE 2019
 Elder Update                                                   GUARDIANSHIP                                                                                5

WHEN YOU SHOULD CHOOSE
A PROFESSIONAL GUARDIAN
Al Rothstein                                »» Court may require bonding and
Florida State                                  background investigation (crim-
Guardianship Association                       inal and credit)

If you become involved in helping        Professional
a loved one during the guardian-          • Any guardian who receives/has
ship process, it is important to know       received compensation for ser-
the difference between the types of         vices to two or more non-related
guardians. Guardianship is a legal          individuals under guardianship
proceeding in the circuit courts in
which someone is appointed to exer-       • Training:
cise the legal rights of an incapaci-
tated person.                               »» Complete 40 hours of training
                                               and successfully pass compe-
There are family members who                   tency exam
sometimes take the role, as well as                                                3. A family member may be finan-              ber capable of making sure he
professional guardians.                     »» Complete 16 hours of continu-          cially exploiting the ward and             doesn’t fall victim again.
                                               ing education every two years          isn’t complying with reporting
While many family members can                                                         requirements.                           8. A guardian’s responsibilities,
be excellent guardians with proper          »» Obtain a blanket bond of at least                                                 including the accounting and
training, sometimes they are not the           $50,000                             4. A ward’s mental illness may be             reporting to the court, can sim-
best choice. A neutral, experienced                                                   so severe and his behavior so              ply be too intimidating for a
properly-trained professional guard-        »» Register with the Office of Pub-       offensive that:                            family member.
ian has many advantages.                       lic and Professional Guardians
                                                                                     »» His older siblings can’t handle       9. The family member may have
TYPES OF GUARDIANS                          »» Undergo credit and criminal              him or his affairs. He is verbally       filed for bankruptcy in the past
Some of the differences in profes-             background checks                        abusive to them and they cannot          seven years, so they cannot get
sional and family guardians are as                                                      maintain a relationship.                 bonded.
follows:                                 The following top 10 situations, com-
                                         piled by members of the Florida State       »» It becomes a situation in which      10. If a family member has commit-
Non-professional/Family                  Guardianship Association (FSGA),               family members are no longer             ted a federal crime, they would
 • Any guardian who has rendered         show when it is not a good idea to             trained enough to assist.                be disqualified to serve as a
   services to less than three persons   have a family member as the guard-                                                      guardian.
                                         ian of a loved one:                       5. If the ward’s children were
 • Training:                                                                          abandoned by the ward during a         There are many devoted family mem-
   »» Satisfactorily complete eight      1. If the adult children cannot              divorce. Their relationship may        ber guardians, and sometimes that is
      hours of training                     agree on who should be the                be so tarnished that they don’t        what the ward prefers. But we must
                                            guardian. This can cause dis-             want the responsibility of man-        all recognize that sometimes it’s just
   »» May not have been convicted           ruption and ongoing controver-            aging the ward’s affairs.              not in the ward’s best interest.
      of felony, judicially determined      sy, which results in inconsistent
      to have committed abuse, aban-        care for the ward, the person          6. If the ward’s siblings are out of      If you have questions about the
      donment, neglect, or certain          under guardianship.                       state and have seldom visited,         guardianship process, please
      other offenses                                                                  and their parents are deceased,        don’t hesitate to contact us at
                                          2. A family member may be dis-              or if the ward is estranged from       floridaguardians.com. We are here
   »» May not be in employ of per-           ruptive in a negative way to             family members who later come          to uphold the highest standards of
      son, agency, government, or            health care providers and staff          out of the woodwork because            guardianship in Florida so that our
      corporation giving service to          at the nursing facility where the        they see a financial benefit.          most vulnerable citizens get the
      proposed person                        ward is staying, if they don’t                                                  proper care they deserve.
                                             agree with the facility’s care.       7. If the ward lost money to scam-
   »» Be represented by attorney                                                      mers and has no family mem-
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
6                                             LONG-TERM CARE OMBUDSMAN                                                                            MAY/JUNE 2019
                                                                                                                                                       Elder Update

  VOLUNTEER
 SPOTLIGHT                                         {     A Conversation With Frank Charles,
                                                         Long-Term Care Ombudsman

Angelique Witmer                            Frank became an ombudsman in                middle of the night and on holidays
Long-Term Care                              Florida nine years ago after serving        such as Christmas Eve to address
Ombudsman Program                           long-term care residents of New York        residents’ concerns.
                                            for seven years. He became inspired
“If you want to make the most out           to help long-term care residents after      “When you sign up for this job, you
 of visiting residents, visit the dining    his wife passed away. During her             owe it to the people to do what you
 room. Mealtime is what many resi-          final years, Frank served first as her       can for them,” says Frank.
 dents look forward to, but sometimes       full-time caregiver and, later, when
 it may be all a resident looks forward     she moved into long-term care, as           Sometimes, a resident council may
 to. If residents are sitting in the din-   her strongest advocate. Following her       experience changes which can
 ing room for half an hour straight in      death, Frank worked through grief           lead to its dissolution. For example,
 silence, I am concerned. That’s no         by helping other long-term care resi-       after a resident council president
 kind of life. Some residents don’t         dents as a volunteer ombudsman.             announced their resignation, no one
 come out of their rooms until meal-                                                    volunteered to take on the respon-
 time with nothing to do in between,”       “I wasn’t in a mood to do a lot of          sibility of presiding over council
 says Frank Charles, volunteer               socializing after my wife’s death.         meetings.
 ombudsman with the Florida Long-           The Ombudsman Program was great
Term Care Ombudsman Program.                 for me. I put a lot into it and got even   “I informed the residents that with-
                                             more back. I thought of any number          out a president, the council meetings
To help residents feel comfortable           of things to do as a volunteer and          would be led by facility staff. The
speaking with him, Frank avoids              chose to do something that, at the          meetings are designed for residents     PICTURED ABOVE:
closed-ended questions that sound            end of the day, I could come home           to have privacy to address concerns.
like a script.                               and know I’d done something good            If staff are leading meetings, resi-
                                                                                                                                 JUNE PINARD AND
                                             for someone,” says Frank.                   dents will not have access to private   FRANK CHARLES.
“I ask open questions like, ‘I hear                                                      discussion,” stated Frank.
 the food here is exceptional. What         For Frank, his most important contri-                                                residents’ rights concerning resident
 do you think?’ A great way to start        bution to residents is in making sure       Frank gauges the level of respect        councils.”
 a conversation with a resident is by       they know he is there for them and          facility staff show residents by
 asking, ‘What are the three things         working to earn their trust and confi-      whether resident councils receive        Frank often provides education to
you like most about this place?’” says      dence. His primary way of doing this        support. He has seen examples of         residents and staff about residents’
 Frank.                                     is by attending resident council meet-      unsupportive facility staff at meet-     rights. He diplomatically negotiates
                                            ings. Resident councils are created         ings he has attended. Once, uninvit-     on behalf of residents using skills
Another way to learn about what resi-       by and for residents to be an instru-       ed staff members continuously inter-     and techniques he developed over the
dents want and need is to visit in the      ment of self-advocacy. Frank makes          rupted a closed meeting. On another      years as a sales director. He teaches
afternoon on weekends, when fami-           a point to attend any meeting he is         occasion, staff insisted upon taking     new volunteers to approach every
lies and friends are more likely to         invited to.                                 the meeting minutes. Once, Frank         situation with the same gentle kind-
visit.                                                                                  helped residents reset a meeting         ness he uses to obtain positive results
                                            “The resident council meeting is one        room strewn with chairs, tables, and     for residents.
“Family members will tell you a lot.         of the most important tools to gather      items from previous activities.
Always figure that what a resident           information on how to help,” says                                                   “It doesn’t help to go into conversa-
 or their loved one tells you is right.      Frank.                                     “Many residents are in wheelchairs        tion with a puffed up chest like you
 Don’t dismiss them because they’re                                                      and have limited mobility. They          just scored a touchdown. Kindness
 older or may have dementia,” says          Frank frequently visits residents to         should not have to move tables and       opens possibilities. There’s not many
 Frank.                                     ensure they recognize him and is             chairs and clean up a room,” Frank       directions you can go with confronta-
                                            happy to provide his personal num-           says. “Staff need more education on      tion except for more confrontation,”
                                            ber to them. He accepts calls in the                                                  says Frank.
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
MAY/JUNE 2019
 Elder Update                                    LONG-TERM CARE OMBUDSMAN                                                                                          7

Recently, he put gentle kindness into action by           lars from the facility, following the state’s require-
facilitating a way for residents at multiple facili-      ment for long-term care facilities to have back-up
ties to obtain a state issued I.D. without having to      generators. Frank advocated for all residents and
withstand long lines or worry about transportation.       was able to negotiate an agreement with the facility
Frank learned from one resident about difficul-           to provide refunds to any residents who had paid
ties using banking services without a state I.D. He       a fee.
researched to determine whether other residents
were experiencing similar trouble, as elders in           “Frank is the nicest guy,” says North Central
long-term care may have turned in their driver’s           Ombudsman Lori Berndt. “He daily inspires me
licenses.                                                 with his hard work and persistence to help resi-
                                                           dents. He is an amazing role model and gladly
Frank discovered many residents had experienced            takes on any challenge.”
similar problems. He began contacting local coun-
ty resources and arranging for groups of residents        As for Frank, age is just a number and no excuse
to receive identification cards without having to         for inactivity. When he’s not visiting with residents
wait in lines. He negotiated with facility staff to       or working with other volunteers, he is likely play-
arrange for groups of residents to be transported by
bus and also distributed necessary forms to facili-
                                                          ing bridge or gin rummy at weekly matches.                     Be a voice for those
ties for residents to fill out ahead of time with staff   “I think I’m alright; however, some of the guys I            unable or afraid to speak
assistance.                                                play with think they are fantastic!” Frank exclaims.
                                                                                                                           for themselves.
“As an ombudsman, I have to be thinking all the           Recently, Frank walked out in the middle of                      Apply today to become a state-certified
 time, outside of the box – not just what’s on paper,”    rummy playoffs to attend a resident council                      volunteer long-term care ombudsman.
 says Frank.                                              meeting.                                                        Meal and mileage reimbursement included.
“No specific training, instruction, or experience
 prepared Frank for such a great advocacy,” said
                                                          “I had an opportunity to win some money in the
                                                           playoffs, but I needed to know what was going on               1-888-831-0404
 State Ombudsman Michael Milliken. “He single-             with some residents who weren’t able to have pri-                 ombudsman.myflorida.com
 handedly worked out a solution for many residents        vate meetings or hold votes,” explains Frank.
 at multiple facilities that can be applied in other
 areas of the state for the benefit of all residents.”    Frank doesn’t anticipate retiring from ombudsman
                                                          duties any time soon.
Frank hopes for more volunteers like himself who
are willing to spend time with residents and advo-        “I share a car, but if I had my own, I’d be volunteer-
                                                                                                                     those who will need long-term care in the future.
cate for their rights.                                     ing even more. Money couldn’t pay me enough for
                                                                                                                     According to the Department of Health and Human
                                                           what I get out of helping long-term care residents.
                                                                                                                     Services, today’s 65 year olds have an estimated 70
 “As a salesperson, I had to make calls and show          This program is great for long-term care residents
                                                                                                                     percent chance of needing long-term care at some
up to get results. I apply this strategy to advocating     and it’s great for me. It gives me exercise and
                                                                                                                     point. Of all current 65 year olds, about 20 percent
for residents. I show up to get results. I’m 88. If I      keeps me mentally alert and sharp. I hope I never
                                                                                                                     will need long-term care for more than five years.1
can do it, others can, too,” says Frank, who also          have to retire from this work. Because I’m 88, I
hopes for increased protections for long-term care         know I will – I can’t go on forever. But, I’ll do it as
                                                                                                                     “It is our honor to highlight Frank,” says State
residents through legislative change.                      long as I can, the best I can,” he said.
                                                                                                                      Ombudsman Michael Milliken. “There are only
                                                                                                                      so many special people, and Frank is one of them.”
“Existing policies need to be weighted more in the        Each May, the nation observes Older Americans
 interest of residents,” warns Frank. “Facility staff     Month to recognize the key role older adults play
 sometimes don’t thoroughly review documents              in the vitality of our neighborhoods, networks, and        1 U.S. Department of Health and Human Ser-
 with residents and their families who may not            lives. Most volunteers with the Florida Long-Term          vices. How Much Care Will You Need? Accessed
 know what they’re signing.”                              Care Ombudsman Program are older adults. Vol-              3/18/2019. longtermcare.acl.gov/the-basics/how-
                                                          unteer ombudsmen are passionate about improving            much-care-will-you-need.html
Frank gives an example of residents at one facility       the quality of care and quality of life for people
who each were billed a fee of several hundred dol-        currently living in long-term care settings and
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
8                                             LONG-TERM CARE OMBUDSMAN                                                                            MAY/JUNE 2019
                                                                                                                                                       Elder Update

  Local Council                                                The dedicated volunteers of the Florida Long-Term Care Ombudsman Program were asked to share
                                                               local stories highlighting how a resident was helped by their work. The stories, submitted from all
                                                               over the state, are bound together by residents who have a better quality of life and increased quality
  SUCCESS STORIES                                              of care due, in part, to the dedicated efforts of volunteer ombudsmen.

WITHLACOOCHEE                                              council for residents. The ombudsman arranged a
A facility prohibited two romantically involved            meeting between the facility owner and residents
residents from spending time together, sharing             after learning the administrator did not believe
a room, or even touching without staff supervi-            residents wanted a resident council. At the meeting,
sion. The administrator did not think one of the           residents voiced their concerns to the owner. After-
residents possessed the ability to consent. The local      wards, a staff member was designated to assist resi-
ombudsman attended a care plan meeting with                dents in forming their new resident council. Many
facility staff, both residents, and the residents’ fam-    residents attended the first meeting and voted for
ilies to advocate for the residents’ rights to be in       officers to lead the council.                           South Dade & the Keys Council. (Pictured
a consensual adult relationship. The ombudsman                                                                     Above) Left to right: Estela Gallo, Carol
suggested a physician evaluate the ability of the res-                                                             Stanley, Iliana Hernandez, Alicia Salinas,
ident to consent. Later, a physician determined the                                                                Phyllis Ehrlich, Alina Rodriguez, Rosa Suarez.
resident was capable of giving consent. Staff then
agreed to respect the residents’ privacy, intimate                                                                 SOUTH CENTRAL
relationship, and need for physical contact.                                                                       An elder involved in a car accident during a hur-
                                                                                                                   ricane was placed in the first available facility far
                                                                                                                   from their home due to the emergency situation.
                                                                                                                   After the storm, the resident received no assistance
                                                                                                                   from staff to transfer to a facility closer to their
                                                                                                                   home. The resident also had difficulty traveling
                                                                                                                   to search for a new facility. The local ombudsman
                                                           Palm Beach Council. (Pictured Above) Back:
                                                                                                                   advocated on behalf of the resident, which led to
                                                           Fakhry Boulos, Margaret Riccardi, Sheila
                                                                                                                   the resident soon being able to move into a facility
                                                           Mitchell, Marty Weissman, Howard Feuer,
                                                                                                                   closer to their family and friends.
                                                           Joan Elsner, Patrick Cannan. Middle: Flo
                                                           Lippman, Dan Insdorf, Bru Heron, Joel
                                                           Levinson, Ken Gordon. Front: Jane Wechsler,
                                                           Joann Farrell, Jeffrey Novick, Anita Yanuck.
Withlacoochee Council. (Pictured Above)
Back: Winston Sherman, Don Hankey,                         SOUTH DADE
Frank Charles, Emmie Pearson, Marilyn                      & THE KEYS
McCabe, Marcy Kelly, Vincent Campano,                      A resident received a discharge notice after making
Phylis Berger, Donna Bragg, Terry                          complaints. The resident did not want to leave their
Delia. Middle: Janet Bostrom, Marie                        home and was concerned the facility was evicting
Brand, Sandy Price, Linda Harmon. Front:                   them in retaliation for making complaints. The
Margie Chu, Elaine Drediame, Don Ruths,                    facility owner told the local ombudsman that the        South Central Council. (Pictured Above)
Chaya Gil, June Pinard, Mary Nichols.                      discharge notice was given to the resident before       Left to Right: Doris Thews, Owen Bailey,
                                                           the resident made any complaint. The ombudsman          Wanda Harrison, Terre Anne Lindstamer,
PALM BEACH                                                 discovered dated records showing the discharge          Lillian Bahamonde, Donna Holden, Lee
 Residents who wanted to form a resident council           was issued after a complaint investigation began.       Earls, Samantha Kotz, Linette Geisel.
 asked the local ombudsman for assistance. The             The ombudsman notified the licensing agency,
 ombudsman informed the administrator that a               which resulted in the facility having to rescind the
“resident committee” organized and operated by the         discharge notice and allow the resident to continue
 facility for administrative purposes was not a true       living at the facility.

  EDITOR’S NOTE                                           We will continue to highlight the successes of the Long-Term Care Ombudsman Program
                                                          throughout upcoming issues in the series titled Local Council Success Stories.
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
MAY/JUNE 2019
 Elder Update                                    LONG-TERM CARE OMBUDSMAN                                                                                       9

LONG-TERM CARE OMBUDSMAN PROGRAM
VOLUNTEERS NEEDED IN THE PANHANDLE
Nancy King                                                Hurricane Michael displaced most volunteer
Panhandle District Ombudsman Manager                      ombudsmen in Bay and the surrounding counties,
Long-Term Care Ombudsman Program                          creating a shortage of long-term care advocates
                                                          in the area. Last year, volunteers addressed over
Volunteers are a unique and dedicated group of            170 complaints in the area with 105 of those in Bay
people who come from all walks of life to work            County alone. With over 3,300 long-term care beds
together for the greater good. In the aftermath of        in close to 50 long-term care facilities throughout
Hurricane Michael, volunteers have spent countless        the area, the volunteer shortage is already affecting
hours helping with ongoing recovery and cleanup           residents.
efforts. Despite these efforts, one vulnerable group
of Floridians is at risk of being overlooked and          The Long-Term Care Ombudsman Program has
underrepresented.                                         immediate openings for volunteer positions in
                                                          Bay and surrounding counties. An ideal candi-
People living in long-term care facilities such as        date is patient, compassionate, has good listen-
nursing homes, assisted living facilities, and adult      ing skills, and possesses a genuine concern for
family care homes rely upon volunteers with the           long-term care residents’ well-being. Advocating
Florida Long-Term Care Ombudsman Program to               for long-term care residents requires professional
advocate for their health, safety, welfare, and rights.   training, provided by the state. Meal and mileage
They may feel alone, isolated, and without a say in       reimbursements are available for training and vol-
their daily care. Unfortunately, many of them do          unteer hours. Long-term care advocacy is well-
not have anyone to look out for their best interests.     suited to those who can make a commitment of at
Nearly 60 percent of long-term care residents do          least one year and are able to devote at least a few
not receive visits from family and friends. Addi-         hours a week to checking on residents’ well-being.
tionally, many frail elders in long-term care may         The work is often challenging but the rewards are
be unwilling or unable to speak up for themselves.        immense.
Even though retaliation against a resident is pro-
hibited by Florida law and subject to penalty, some       As one volunteer ombudsman puts it, “I enjoy the
long-term care residents and their families are           smiles, handshakes, and interaction with residents.
afraid of what will happen to them if they make a         Our long-term care residents need someone who is
complaint.                                                genuinely concerned about them…my father once
                                                          told me that if you don’t do something to help other
Volunteers with the program, called ombudsmen,            human beings, you might as well not be here. I          religious organizations and at community events
become state-certified to handle complex long-            enjoy making people happy and staying productive        about long-term care resident advocacy and resi-
term care issues and stand up for residents’ rights.      in my retirement. My reward is in helping people.”      dents’ rights.
Ombudsmen identify, investigate, and resolve
complaints made by or on behalf of long-term              To become an advocate for long-term care resi-          Anyone concerned about the quality of life and
care residents and assess living conditions at each       dents in Bay and surrounding counties, call the         care in a Florida long-term care facility may con-
long-term care facility. They advocate on behalf of       Panhandle District Office at 1-850-921-4703. For        tact the district office number listed above or the
residents and make recommendations to facility            more information and to view training materials,        state hotline at 1-888-831-0404. All calls are con-
administrators for changes that will improve resi-        visit ombudsman.myflorida.com. Ombudsmen                fidential, and callers may remain anonymous. All
dents’ quality of life.                                   are also available to give presentations to civic and   services are free.

                          The Florida Long-Term Care Ombudsman Program, admin-                   The Department of Elder Affairs supports the authority of the
                          istratively housed at the Florida Department of Elder Affairs,         Office of the State Long-Term Care Ombudsman Program to
                          seeks to improve the quality of life and care for all Florida long-    independently advocate for the health, safety, welfare, and rights
                          term care residents.                                                   of long-term care residents. Consequently, the views and opin-
                                                                                                 ions expressed by the Office may not represent the official policy
                          Like us on Facebook or visit us at ombudsman.myflorida.com.            or position of the Department of Elder Affairs or its employees.
ELDERUPDATE AMERICANS MONTH CONNECT, CREATE, CONTRIBUTE - FLORIDA SENIOR DAY - Florida Department of Elder Affairs
10                                                                      SHINE                                                                 MAY/JUNE 2019
                                                                                                                                                   Elder Update

When Am I
Required to
Provide My Social
Security Number?
SHINE
Senior Medicare Patrol (SMP)

Who has the right to request your Social Security
number? Federal law mandates that state Depart-
ments of Motor Vehicles, tax authorities, welfare
offices, and other governmental agencies request
your Social Security number (SSN) as proof that
you are who you claim to be. However, the Privacy
Act of 1974 requires that government agencies at
the local, state, and federal level disclose to each
person whether submitting your Social Security
number is required, details on the use of this infor-
mation, and what law or authority requires its use.
                                                         • Insurance companies;                                they do not provide services without your SSN,
Please note that this Act stipulates that no one can                                                           I go to another provider. That is my personal
deny you a government service or benefit for fail-       • The three main credit reporting agencies:           choice. If this is a provider who is requiring your
ing to provide your SSN unless federal law spe-            TransUnion, Equifax, and Experian; and              SSN and you want to use them, I would ask them
cifically requires it. You aren’t legally required to                                                          multiple questions like: How will they use this
provide your SSN to businesses unless one of the         • Any company that sells products or provides         information? How is the information safeguarded
following is true:                                         services that require notification to the IRS,      (both electronically and physically)? Where is the
                                                           including investment advisors; banks; real          information stored (both electronically and physi-
 • You’ll be engaging in a transaction that requires       estate purchases; financial transactions over       cally)? How long will they retain this information?
   notification to the Internal Revenue Service, or        $10,000 (such as automobile purchases) and          Are staff trained on how to protect this informa-
                                                           other financial transactions.                       tion? How do they ensure this information is pro-
 • You’re initiating a financial transaction subject                                                           tected from misuse by employees, etc.?
   to federal Customer Identification Program           It’s important to remember that once a company
   rules.                                               has your Social Security number, there are few         Unless I am applying for a loan, credit card, or
                                                        restrictions on what they can do with it. Therefore,   other transaction that requires my Social Securi-
If you refuse to provide your SSN, companies may        you will want to share this information only when      ty number BY LAW, I refuse to provide it (unless
choose not to do business with you, but there’s no      necessary or required by law. Being very care-         they can answer the questions above to my satis-
law that prevents them from asking for it. These        ful about sharing your SSN or any other personal       faction). And as the article says above, the business
are some examples of businesses that require a          information is a recommended way to help deter         may choose not to do business with me.
Social Security number for legitimate purposes:         identity theft.
                                                                                                                Source: identityhawk.com/Who-Can-Lawfully-
 • Credit card companies, lenders, and any other        Essentially, if providers are requiring your SSN,       Request-My-Social-Security-Number
   companies receiving a credit application from        the only real reason they would need it is for col-
   you;                                                 lections purposes. Personally, I always refuse. If
MAY/JUNE 2019
 Elder Update                                                                 SHINE                                                                                         11

DEAR Your Questions Answered
JUDY: by a SHINE Counselor
VOLUNTEERING WITH THE SHINE PROGRAM
Dear Judy,                               support the Florida Department of                   »» Monthly Part D Drug Plan
I am retiring and looking for a vol-     Elder Affairs by providing free and                    premiums
unteer organization that helps people.   unbiased health insurance counseling
A friend mentioned the SHINE Pro-        through a dedicated network of vol-                 »» Co-pays for prescriptions
gram. Can you tell me about SHINE        unteers, empowering Florida seniors
and who to contact? Can my wife          to make informed health care choices.               »» Monthly Part B premiums
volunteer with me?
                                         SHINE volunteer counselors can do                   »» Co-pays for Medicare services
                          Thank you,     the following:                                         and visits
                          Mr. Peters
                                          • Help you understand your Medi-                   »» Medicare deductibles.                      JUDY ARCHEY
Dear Mr. Peters,                            care benefits;
Thank you so much for inquiring                                                         SHINE volunteer counselors also                    Judy Archey is the Area Coordi-
about the SHINE Program. It is a          • Help you choose the Medicare                deliver educational presentations in               nator for Putnam, Alachua, Brad-
program that I have proudly volun-          Prescription Drug plan that best            the community and distribute promo-                ford, and Union counties. She
teered for during the past 10 years.        fits your needs;                            tional materials.                                  also serves as a statewide train-
Yes, your wife can volunteer with                                                                                                          er for the Department of Elder
you.                                      • Help you choose a Medicare                  SHINE volunteers receive profes-                   Affairs’ SHINE Program.
                                            Advantage Plan if you choose to             sional training from the Department
Each state has a SHIP (State Health         receive your Medicare benefits              of Elder Affairs and the local Aging               If you have a question you would
Insurance Assistance Program)               this way;                                   and Disability Resource Center. Vol-               like answered in our new Dear
which is an independent program                                                         unteering with SHINE provides an                   Judy column, please send an
funded by federal agencies and is not     • Answer your questions about                 opportunity to learn new skills, meet              email to information@elderaf-
affiliated with the insurance indus-        Medigap, long-term care insur-              new people, and gain knowledge                     fairs.org. You may also send a
try. In Florida, the SHIP Program           ance policies, and other health             about Medicare. Volunteers expe-                   question by regular mail to:
is called SHINE (Serving Health             insurance programs for seniors              rience the pride of being part of an
Insurance Needs of Elders). The             and individuals with disabilities;          award-winning team and the person-                   Elder Update: Dear Judy
SHINE Program provides Medicare                                                         al fulfillment of helping others.                    Florida Department
and health insurance counseling and       • Assist you with your Medicare                                                                    of Elder Affairs
information from an unbiased source.        claims and appeals and other                To begin volunteering with SHINE,                    4040 Esplanade Way
It also participates in the SMP             Medicare issues; and                        you will need to complete an online                  Tallahassee, FL 32399-7000
(Senior Medicare Patrol) Program                                                        application, participate in SHINE
which empowers seniors to prevent         • Assist you with applying for the            training, and agree to uphold the
Medicare fraud.                             MIPPA (Medicare Improvements                integrity of the SHINE Program.                  tation located on the website. Call
                                            for Patients and Providers Act)             You can complete an online volun-                SHINE at 1-800-96-ELDER (1-800-
SHINE’s services are available to           Program if you qualify. Benefits            teer application at floridashine.org             963-5337) if you would like to apply
Medicare beneficiaries, their fami-         are available for qualified Medi-           by clicking the "Join Our Team" link             in person or if you have additional
lies, and caregivers. The mission of        care beneficiaries to help save             at the top of the page. You will also            questions regarding the onboarding
the Florida SHINE Program is to             money on the following:                     need to complete the Online Orien-               process.

SHINE
                                          provides free, unbiased health insurance counseling and information to elders and their caregivers. Through a statewide network of
                                          trained SHINE counselors, individuals with Medicare-related questions and issues can receive personal and confidential assistance.
                                          Through the SHINE/SMP (Senior Medicare Patrol) Program, SHINE counselors support the SMP mission to empower and assist
                                          Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach,
                                          counseling, and education. For more information, you may visit our website at FLORIDASHINE.ORG.
12                                                    FLORIDA SENIOR DAY                                                                  MAY/JUNE 2019
                                                                                                                                               Elder Update

State Leaders Engage
in Discussion at Florida
Senior Day Events
Allison Burtoft                          Johnson, and Area Agency on Aging
Editor-in-Chief, Elder Update            President Kristen Griffis. The forum
                                         was moderated by Ann Barrett, the
The Florida Department of Elder          Director of the Claude Pepper Center.
Affairs and United Way hosted
a Senior Day Forum and Dinner            The speakers discussed current chal-
on Tuesday, March 26. The forum          lenges in the elder care industry and
included a meeting of profession-        what their organizations and depart-
als in the elder care service industry   ments are doing to overcome these
and allowed for leaders to engage in     challenges. Subjects ranged from
discussions on new goals and share       questions about the Senior Protec-
ideas on opportunities to move           tion Team to how Area Agencies
forward.                                 on Aging are meeting the needs of
                                         their local elders. Secretary Prudom
Industry professionals were seated       discussed the Department of Elder       The forum was followed by a seated       PICTURED ABOVE: U.S.
around the Champions Club at Flor-       Affairs’ goals for Florida to become    dinner, which welcomed over 50           ASSISTANT SECRETARY ON
ida State University to ask questions    an age-friendly state.                  seniors to join leaders from through-
                                                                                                                          AGING LANCE ROBERTSON
and listen to the panelists' answers.                                            out the state. Secretary Richard Pru-
The panel of speakers included           Jeff Johnson of AARP explained          dom served as the Master of Ceremo-      AND DOEA SECRETARY
Department of Elder Affairs Sec-         how Florida is preparing for future     nies and welcomed guests joining         RICHARD PRUDOM
retary Richard Prudom, Statewide         increases in our aging population,      the dinner. Following Secretary Pru-     The Senior Day forum and dinner
Prosecutor and leader of the Senior      and Danny Burgess of FDVA dis-          dom’s introduction, U.S. Assistant       was a great opportunity for discus-
Protection Team in the Office of the     cussed how we can better meet the       Secretary on Aging Lance Robertson       sion and allowed leaders from across
Attorney General Nick Cox, Execu-        needs of the 800,000 veterans in        shared his goals for the aging popula-   the state to kick-start goals, share
tive Director of Florida Department      Florida.                                tion with the audience and discussed     ideas, and look for ways to best serve
of Veterans’ Affairs Danny Burgess,                                              specific challenges and opportunities    the citizens of Florida.
Statewide President of AARP Jeff                                                 for growth.

  Pictured Above, Left: U.S. Assistant Secretary on Aging Lance Robertson speaks at the Senior Day Dinner
  Pictured Above, Right: Panelists answer questions from elder care industry professionals at the Senior Day Forum
MAY/JUNE 2019
 Elder Update                                            FLORIDA SENIOR DAY              13

Another Successful
Florida Senior Day
Allison Burtoft                          mation, and take the opportunity to
Editor-in-Chief, Elder Update            speak with exhibitors at each booth
                                         before and during performances.
On March 27, the Florida Depart-
ment of Elder Affairs and United         Guests were entertained as perform-
Way of Florida hosted the annual         ers showed their skills with dance
Senior Day event. More than one          and music sets. Sharon Fox kicked
thousand seniors gathered from           off the show with a saxophone ser-
throughout the state to enjoy a day      enade, easing the audience into the     1
in the Florida Capitol Courtyard and     morning. Later, the Alachua Cha
to let their voices be heard. Seniors    Chas showed their moves to the audi-
arrived at the event beginning at 10     ence. The Miami Gardens Super
a.m. and were welcomed with bags         Soul Steppers kept the crowd enter-
and other items from the Depart-         tained with an Aretha Franklin trib-
ment of Elder Affairs. The day was       ute. Just before noon, Harmony, Jake
kicked off with a complimentary          Gaither Mature Adults Dance Group,
breakfast, free health screenings,       Dazzling Diamonds, and the Sophis-      2
and exhibitors distributing informa-     ticated Gents kept the energy levels
tion on resources available to people    high with fun step-dance routines to
throughout the state. Visitors also      upbeat music.
enjoyed a free lunch, entertain-
ment from performers throughout          As guests enjoyed their complimen-
the state, and a noon program with       tary lunch, performances broke for
guest speakers.                          the mid-day special program. Ted        3   4
                                         Granger from United Way began the
Throughout the event, guests were        program by thanking partners and
welcomed by exhibitors sharing           sponsors for their involvement in
information on their organizations       Senior Day. He introduced Depart-
and causes. Exhibitors included mul-     ment of Elder Affairs Secretary
tiple state agencies, sponsors such as   Richard Prudom, who spoke to the
Humana and Feeding Florida, and          audience about the importance of
other educational resources to elders    Senior Day and his goals for advoca-
including Scent Evidence K9, which       cy for the needs of elders. Secretary
uses scent-tracking K9s to find miss-    Prudom welcomed U.S. Assistant
ing persons. Visitors were invited to    Secretary for Aging Lance Robert-
ask questions, request more infor-
                                             CONTINUED ON PAGE 17                    6
 1   Ladies from the Jake Gaither
     Community Center
                                         5    Three Members of the
                                              Alachua Cha Chas Dancing
                                         for the Senior Day Audience
 2    Department of Elder Affairs
      Meal Team Volunteers Smile
  For a Photo
                                         6   An Attendee Warms Herself
                                             With Blankets and Hot Coffee

 3    FarmShare Distributing Fresh
      Produce to Attendees
                                         7  Department of Elder Affairs
                                            Secretary Richard Prudom
                                         Chats With Senior Step-Dancers
 4    A Sophisticated Gent Smiles
      During His Performance
                                         After Their Performance
                                                                                 5   7
14                                                      MEMORY DISORDERS                                                                      MAY/JUNE 2019
                                                                                                                                                 Elder Update

Why We All Should Care                               Governor DeSantis Highlights Key Alzheimer’s Initiatives
About Alzheimer’s Disease                            Governor’s Press Office

Clinical Trial Research                              On March 14, 2019, Governor Ron DeSantis high-
                                                     lighted key initiatives aimed at supporting Florid-       Department
Dr. Jean Fils, MD                                    ians living with Alzheimer’s and their caretakers.        of Elder Affairs
Dr. Thea Moore, Pharm D                              Speaking at the Evening of Hope fundraiser hosted         Secretary
USF Memory Disorders Clinic                          by the Alzheimer’s Association in Palm Beach,             Richard Prudom
                                                     the Governor outlined the measures taken by his           and Governor
Progressive forgetfulness, confusion, difficulty     administration.                                           Ron DeSantis.
keeping up with daily functions, and the most
likely diagnosis is? You’ve got it. Alzheimer’s      “Floridians living with Alzheimer’s deserve our
disease (AD) dementia.                                support and as long as I’m Governor, they can
                                                      count on it,” said Governor Ron DeSantis. “I’m
With over half a million Floridians living with       proud to announce our administration has taken          based approaches to treatment and prevention of
AD, we are becoming experts in this condition         important steps to ensure our state assists these       Alzheimer's, dementia and cognitive decline. The
that is devastating for the individual suffering      individuals in getting the care they deserve and        Federal BOLD Act, signed in 2018, authorizes $20
from it, as well as for the person’s family and       prioritizes the advancement of research needed for      million annually over 5 years ($100 million total)
friends. More devastating is the fact that there      this disease.”                                          that would establish Alzheimer’s Public Health
is no cure, and the current treatment options                                                                 Centers of Excellence to promote Alzheimer’s dis-
are not great. Medical research has always           “Our administration is committed to working dili-        ease and caregiving interventions as well to edu-
facilitated how the science of medicine advanc-       gently to improve the lives of Floridians living with   cate the public about the disease.
es the knowledge about diseases and finds            Alzheimer’s,” said Lieutenant Governor Jeanette
treatment or a cure.                                  Nuñez, who has been a prominent leader on health
                                                      care throughout her time in the Florida House of
                                                      Representatives and now through her work in the
                                                                                                              3   Challenged institutions that house Florida
                                                                                                                  Memory Disorder Clinics to provide matching
                                                                                                              funding to the clinics to allow for an increase in
Different types of research studies vary accord-
ing to their goals, yet each type is essential in     administration. “As the number of Floridians with       the number of individuals they serve with evalua-
the fight against AD. Clinical trial research,        this disease continues to grow, our state must take     tion and diagnostic testing for dementia. Currently,
also referred to as clinical studies, is the type     bold steps to find innovative solutions aimed at        the State of Florida has designated and funded 16
of research that aims at determining whether          assisting these residents.”                             Memory Disorder Clinics (MDCs) which are estab-
a proposed treatment or cure is safe or really                                                                lished at medical schools, teaching hospitals and
works. The search for new treatments or a cure       “I’m extremely grateful that Governor DeSantis is        similar institutions. Each receives $222,801 in gen-
for AD needs to continue. For that purpose,           demonstrating strong leadership to take Alzheim-        eral revenue annually.
volunteer participants are needed at different        er’s research and awareness to the next level,” said
stages of such research. Healthy individuals,
as well as individuals with AD, may partici-
                                                      Richard Prudom, Secretary of the Florida Depart-
                                                      ment of Elder Affairs. “This issue affects millions
                                                      of Floridians, not just those living with dementia,
                                                                                                              4    Challenged local communities, which have
                                                                                                                   not already done so, to expand the Dementia
                                                                                                              Care and Cure Initiative in their areas. Currently
pate in research. Volunteer participants work
with researchers throughout a series of well-         but the caregivers and families affected as well. We    all but three Areas Agencies for Aging (AAA) are
planned and monitored steps until completion          look forward to working with the Governor and our       engaged in the Dementia Care and Cure Initiative
of the clinical study. Potential risks versus ben-    sister agencies to make a difference in the lives of    (DCCI). In August 2015, the Department of Elder
efits are taken into account in the planning and      Florida families.”                                      Affairs announced the Dementia Care and Cure
throughout the course of the clinical study by                                                                Initiative to engage communities across the state
all parties involved, from pharmaceutical spon-      Since taking office, Governor Ron DeSantis has:          to be more dementia friendly, promote better care
sor to site participant and volunteer.                                                                        for Floridians affected by dementia, and support

Since so many are affected by AD in one way          1  Directed the Department of Health to add
                                                        Alzheimer's and related dementias as a priority
                                                                                                              research efforts to find a cure.

or another, the research to find better treatment
options or a cure serves everyone’s interest.
                                                     in the State Health Improvement Plan. Alzheimer’s
                                                     is the sixth leading cause of death in Florida, and
                                                     yet it is not directly addressed by the SHIP.
                                                                                                              5    Released the Bold Vision for a Brighter Future
                                                                                                                   Budget which included funding to help those
                                                                                                              with this disease. The budget contained $3 million
While some do not participate due to the poten-
tial risks a new treatment may pose, many want                                                                in funding to support the Alzheimer’s Disease Ini-
to be part of the solution, seeing the benefits
from personal to global.                             2   Directed the Department of Health to apply
                                                         to be a Center of Excellence pursuant to the
                                                     Federal BOLD Act, in order to position Florida
                                                                                                              tiative. This funding also serves similar memory
                                                                                                              disorders as well as their families. The supportive
                                                                                                              services include counseling, consumable medical
              CONTINUED ON PAGE 22                   to pursue and receive federal grants for evidence-       supplies and respite for caregiver relief.
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