EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung

 
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EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
EFID
2010–2020
10 years of
transformative
work on dementia

               September 2020
EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
“I can’t believe
how far we have
    travelled”
 Molly, Rifugio Re Carlo Alberto, Italy

                                          2
EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
Contents

Foreword4

Introduction6

Timeline7

Timeline of key events                                                 8

Serendipity in Brussels and Stuttgart leads to the creation of EFID   11

People living with dementia demand change                             13

The creation of EFID: ‘about care not cure’                           14

The EFID Awards: a pioneering model to induce change                  15

Reaching out, building bridges                                        17

Disseminating knowledge about dementia-friendly communities           19

Focus on people living with dementia                                  20

Strategic road map                                                    22

Achievements23

EFID achievements                                                     24

Recommendations30

2020 Covid-19                                                         31

The future path                                                       33

EFID – A road well-travelled                                            3
EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
Foreword

When diagnosed with dementia at the age of 57 in 2006, Agnes felt disempowered
and lost. With no job, no purpose, no cure nor treatment, Agnes became a passive
member of society with no identity. Is this part of the diagnosis or the society’s
reaction to dementia? Agnes asked at the past EFID conference.

Over the past 10 years EFID has worked to support the empowerment of local
communities and their citizens to improve the lives of people like Agnes. Behind
EFID there is a European partnership of foundations and their community partners,
that are convinced that it is necessary to put people’s life goals at the centre of the
health and care interventions if we wish to build inclusive communities for all. Since
its creation, EFID supported the scaling up and deep of the concept of ‘dementia-
friendly’ communities. ’Dementia friendly community’ concept was born out of the
fact that dementia goes far beyond healthcare: citizens, family carers, the public,
healthcare workers, social workers, volunteers, lawyers, political decision makers,
government and a myriad of many others from local up to European level: we are
all part of the community. Drawing from the different experiences and lessons
emerging from projects, EFID and its award winners developed key values, such as
the importance of involving people with dementia, that led to the evolution of the
concept of ‘dementia friendly communities’, into ‘inclusive communities’.

An inclusive community values all its members (with their assets, talents and
capacities) and helps them to meet their basic needs so that they can live
with dignity, engage actively, and contribute to their community. Indeed, a
comprehensive and coordinated response to dementia requires collaboration among
all stakeholders to improve prevention, risk reduction, diagnosis, treatment and care.
Achieving such collaboration requires that people with dementia speak up and are
valued as experts with the condition. The measures linked to the COVID-19 pandemic
have heavily impacted people that are living with dementia, and the EFID network
has mobilized extensively to find ways for breaking their isolation and maintaining
their quality of life. We can only pay tribute to the dedication of all the community
workers that worked relentlessly and found innovative ways to bring them care and
emotional support. The current crisis amplifies the need for a holistic approach to
health and wellbeing. It is essential that decision makers, in collaboration with the
local community, commit to ensure adequate services and support to people living
with dementia.

EFID – A road well-travelled                                                              4
EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
This report illustrates ten years of the EFID’s activities in support of a ‘dementia-friendly
and inclusive society’, by highlighting a number of initiatives, key achievements and
recommendations for the way forward. The EFID journey is characterized first by
many cross border encounters between community leaders, by many enriching and
productive meetings, studies that fostered mutual learning. The “EFID Awardees” are the
ambassadors of those experiences and the ones that will continue the work on dementia
around Europe, to make the whole society and in particular the health and care services
inclusive, culturally sensitive, accessible, goal-oriented for all people with dementia.

EFID partner foundations

      Robert Bosch Stiftung                 King Baudouin Foundation               Fondazione Compagnia
       Bernadette Klapper,                        Gerrit Rauws,                         di San Paolo
      Senior Vice-President                         Director                           Alberto Anfossi,
                                                                                     Segretario Generale

                              Fondation Mederic                 Porticus Düsseldorf
                                  Alzheimer                    Barbara von der Mark,
                                 Alain Berard,                   Country Manager
                               Deputy Director

EFID – A road well-travelled                                                                               5
EFID 2010-2020 10 years of transformative work on dementia - September 2020 - Robert Bosch Stiftung
Introduction

EFID, the European Foundations’ Initiative on Dementia,
was founded in 2010 (through the Network of European
Foundations) by four foundations: the Atlantic Philanthropies,
the Fondation Médéric Alzheimer, the King Baudouin
Foundation and the Robert Bosch Stiftung.
Its objective was to contribute to a better quality of life for people with dementia and
their carers through a Europe-wide awards scheme. The theme of the first awards was
“Living well with Dementia in the Community”, aimed at promoting social inclusion
through context-relevant projects to build awareness about dementia. This remains
the overall objective of the EFID awards.

In the following pages, we would like to share with you the road that EFID has travelled
over the last ten years, from the creatvion of EFID and its first calls for projects, to the
strong European network of NGOs and other organisations that it is today. But more
than a group of organisations, EFID has become a network of talented and committed
people, with a shared vision of inclusion, empowerment and community. We spoke to
a number of them to see how they have experienced the EFID journey.

This brochure celebrates ten years of achievements of working with, and for, people with
dementia, their families and carers. It describes how EFID and its award winners have
evolved and developed key values, such as the importance of working together with
people with dementia, as well as their carers, health practitioners, policy makers and
local administrations, but also volunteers and a myriad of others in our local communities,
from policemen and hairdressers to grocers, bakers and barmen. It also charts the path to
‘dementia friendly communities’, which later evolved into ‘inclusive communities’.

Like any journey, there have been hills to climb and bridges to cross, but there have
been many moments when we have experienced fulfilment, relief and joy. Sharing and
learning have been key to everything we have achieved to date.

More recently, Covid-19 has presented us all with significant problems and more than a
few heartbreaks. Yet once again, a great challenge has resulted in some awe-inspiring
initiatives as well as hope. There has been even more coming together of the EFID
network in 2020 as we all appreciated the need for and the power of community. So
we continue along the road and we look to everyone who reads this brochure to join us
and work with us, in any way possible, to continue to create and sustain communities
that are truly inclusive of people with dementia.

So let’s begin with the start of our journey, with the birth of EFID …

EFID – A road well-travelled                                                                   6
Section 1
Timeline

EFID – A road well-travelled   7
Timeline of
key events

                                  2007

Bernadette Klapper (Robert Bosch Stiftung)
visits the King Baudouin Foundation
                                                   2008/10
                                                        Contacts between European
                                                        foundations interested in working
                                                        together on dementia

                                    2009
King Baudouin Foundation Working
group recommendations “Towards a
dementia-friendly society”                         2010

                                                        Dementia placed high
                                                        on EU agenda during
                                                        Belgian Presidency
                                          2011          Belgian research on frames and
                                                        counter-frames for dementia published
Workshop on framing dementia at                         and discussed during a study day
Stirling University
                                                        25 November: EFID initiative officially
                                                        announced at the EU conference on
6 April: Call for projects                              Dementia in Brussels
for the first EFID awards
“Living well with dementia
in the community”

May: Workshop at Stirling University on
re-framing dementia

June: workshop in Dublin to discuss Belgian
research report on re-framing dementia
                                                 2012

                                                        16 January, Brussels: First EFID
                                                        awards presented in Brussels

                                                        EU Year of Active Aging and
                                                        Intergenerational Solidarity

EFID – A road well-travelled                                                                      8
2013
Joseph Rowntree Trust (UK), Life Changes
Trust (UK) join the foundations that set up the
EFIDs and Genio Trust joins as representative
of the Atlantic Philanthropies

March 25: EFID launches
the second call for awards
‘Living well with dementia
in the community’
(published in 8 languages,
in an effort to attract
organisations in Eastern                               2014
Europe). People with
dementia involved for the                                   25 March, Brussels: Award ceremony for
first time in selecting                                     the second round of award winners and
                                                            two workshops:
the award winners
                                                            • ‘From users to actors: involving
30 May: EFID session at the European                           people with dementia in your work’
Foundation Centre’s Conference ‘Europe is                   • workshop on involving people with
growing older – why the dementia challenge                    dementia from ethnic minorities and
can help build sustainable cities’                            their families in the community

                                              2015
March: Dublin workshop ‘Towards a
network of Practitioners for Dementia-
Friendly Communities – Innovate,
collaborate, accelerate’

March: the EFID
foundations decide to
establish a ring-fenced
Capacity Strengthening
Fund to support EFID
awardees to develop
joint practices and
go-and-see visits.

                                                     2016

                                                            10-11 May, Bruges: EFID Workshop
                                                            in Bruges and Aalbeke, Belgium: on
                                                            ‘Exchange of practice and development
                                                            of measuring tools to capture changes’.

EFID – A road well-travelled                                                                        9
2017
March: New EFID call
for awards ‘Valuing the
expertise of people
living with dementia’
to be awarded to 12
organisations in 10
EU countries
                                                  2018
                                                     23 January, Sofia: 2018 EFID Awards
                                                     presented in Sofia, Bulgaria under the
                                                     flagship of the Bulgarian Presidency of
                                                     the European Union

                                                     Workshop ‘Valuing the expertise of
                                                     people living with dementia’

                                           2019
Series of EFID Webinars
organised
4-5 December, Turin: EFID conference:
‘Valuing the expertise of people living
with dementia in the community’
                                            2019–20
                                                     The Fondazione Compagnia di San Paolo
                                                     (Italy) and Porticus (Germany) join the
                                                     Fondation Médéric Alzheimer, the King
                                                     Baudouin Foundation and the Robert
                                                     Bosch Stiftung as partners for EFID

                                           2020
Covid-19 arrives and spreads
quickly across Europe

September: EFID launches
the call for awards
“Spreading a legacy for
the future” to support best
practices in the Covid-19
response and moving
forward the EFID approach
to inclusive communities

EFID – A road well-travelled                                                                   10
Serendipity in Brussels
and Stuttgart leads to
the creation of EFID

It is surprising how important, positive happenings often come about as a result of a
chance meeting, but it seems that it was indeed serendipity that led to the creation
of EFID. Dr Bernadette Klapper, today Senior Vice-President at the Robert Bosch
Stiftung, had been working on dementia programmes at the German foundation’s
headquarters in Stuttgart since 2003 where, she said, “I wanted to spread the message
that dementia is more than nursing and medicine; it’s a task for the entire civil society”.

In 2007, Bernadette was offered a two-week work programme with the King Baudouin
Foundation in Brussels to see how they were working. She remembers, “In Brussels,
the KBF was also looking at dementia and had created a working group of 13 experts
that went on to do multidisciplinary research on the perceptions of dementia, its
legal facets and advance care planning”. While she was in Brussels, Bernadette met
Gerrit Rauws and Saïda Sakali and they discussed the concept of dementia-friendly
communities. Bernadette and Anna Miller, at the Robert Bosch Stiftung, continued the
contact with the King Baudouin Foundation. It so happened that the foundations were
also in contact with Marie Jo Guisset at the Fondation Médéric Alzheimer in France
and thus the idea of working together in Europe was born. Shortly afterwards,
The Atlantic Philanthropies joined this trio of foundations.

EFID – A road well-travelled                                                                  11
2010 Official announcement of EFID

On November 25, 2010 the inception of the EFID was announced at the high-level
conference on dementia, Improving the quality of life of people with dementia. A
challenge for European society, held under the auspices of the Belgian Presidency of
the European Union. More than 20 European countries were present at the conference
and the initiative received a warm welcome from everyone, including the institutions
of the European Union.

The first call for projects came in March 2011, on the theme of Living well with
Dementia in the Community. Why, however, was the idea to make what, in essence,
were grants, into awards, accompanied by an award ceremony? Bernadette Klapper
again, “We wanted to help our awardees to go a step further and develop further.” And
further indeed they have gone. As one of the awardees concluded, “We are so small
and have so few resources, so the awards are sort of prizes that give us money but also
the energy to see a way forward”.

If the second decade of the new century was a propitious moment for the coming
together of the EFID partner foundations, it is worth taking a brief look at what had
been going on during the previous ten years, work that had ‘prepared the ground’
through the increasingly active participation of people with dementia, by research
into ways of re-framing ‘dementia’ and early developments in the concept of
dementia-friendly communities.

EFID – A road well-travelled                                                              12
People living
with dementia
demand change

The first decade of the new millennium was a period “bubbling up with activism”,
especially at grass roots. In what was considered to be rather revolutionary at a
time when dementia was hardly talked about, this activism was being led by people
with dementia, with towering figures such as James McKillop in Scotland and Helen
Rochford-Brennan in Ireland, often initially getting involved through academic
research. Soon other people with dementia began not only to demand change, but
to actively promote changes in attitudes and behaviour towards people like them,
including in organisations already active in the field of dementia. Helen remembers
“In Ireland, I realised my rights were being totally violated! I couldn’t talk to anyone
about dementia because there was such stigma around it. But we, the people with
dementia, were and are the drivers who are changing all this and making sure we are
as integrated as anyone and that the community has a duty of care towards us”.

The first decade also saw social researchers in various countries begin looking at
how to get people to think differently about dementia, how it could be re-framed.
Saïda Sakali at the King Baudouin Foundation remembers a Stirling University
workshop on how people regarded dementia and people with dementia, “It was
a real eye-opener for us all. It helped us to reach out to many more people and in
a more meaningful way. I think it was the moment that brought the foundations
together… there was so much activity at local level, but then suddenly there was this
huge enthusiasm for working together across local level. I think that it was probably
2010 that marked the beginning of many exchanges between foundations and NGOs.”

In England, Philly Hare run a programme called “Dementia without walls” at the
Joseph Rowntree Foundation , which looked at re-framing dementia and the
concept of dementia-friendly communities, and set out to “push the boundaries” by
working alongside people with dementia. In Belgium, the King Baudouin Foundation
commissioned research on attitudes and the re-framing of dementia.

EFID – A road well-travelled                                                               13
The creation of EFID:
‘about care not cure’

When EFID was set up, there was still very much a bio-medical approach to dementia,
but things were set to change because of this unstoppable osmosis of ideas and
activity at national and increasingly international level. There was determination
to re-frame dementia among policy makers, the media and society in general, to
include people with dementia and to work on the ground to create dementia-friendly
societies. As new data about the prevalence of dementia across Europe showed that
some eight million people were affected by the disease, the beginnings of high-level
recognition of the issue of dementia in the EU provided further impetus for change.

Some charitable organisations were reaching out to the pharmaceutical industry and
fund-raising for scientific research into Alzheimer’s and associated brain diseases;
others were approaching governments and trying to influence public services in the care
sector, through training and raising awareness about the needs of people with dementia.
However, from the very beginning of EFID, as Bernadette Klapper now remembers, the
foundations involved in EFID...
         ”
                 never sought to do structural
                 work, but rather to inform,
                 influence and support, inspire
                 and train. From the beginning
                                                                     “
                 EFID was about care, not cure

There was already some collaboration between European foundations in
2010. Saïda Sakali remembers “It was just so heart-warming and easy to find
partners at European level! The enthusiasm was amazing and 2010 marked the start
of many exchanges between us… When we started, there was such a clinical view of
dementia and we realized we had to focus on the person and the care of the person
with dementia, while others looked at the medical side of things and for a cure. But we
realized that things could be different, trying to keep people with dementia in contact
with society, going shopping, having a coffee, cultural activities…”.

EFID – A road well-travelled                                                              14
The EFID Awards:
a pioneering model
to induce change

And so it came about that on 6 April, 2011, four like-minded foundations, the Atlantic
Philanthropies, the Fondation Médéric Alzheimer, the King Baudouin Foundation
and the Robert Bosch Stiftung launched the first EFID awards on the theme Living
well with dementia in the community. The objective was to raise awareness and
improve perceptions of dementia, but it was also to stimulate solidarity at local level.
The foundations strongly believed that people in the local community should be
encouraged to take responsibility for the way in which people with dementia were
integrated in and supported by society and that this would result in a better quality of
life for people with dementia and their carers.

Ten community-based organisations1 across eight countries were selected by an
independent committee and the awardees received up to €10,000 each. The awards
were presented by HRH Princess (now Queen) Mathilde at a ceremony in Brussels
on January 16, 2012. Isabelle Donnio says of the award made to Bistro Mémoire in
Rennes, France, “Money was in short supply in those days, so it meant a lot to us,
but the fantastic thing was that we discovered all those other innovative projects
around Europe! It was a brilliant introduction to inspiration, networking and sharing
across Europe. People were doing amazing things like working with the police, banks,
shopkeepers, bars and restaurants!”

This networking aspect was highly valued by all of the award winners and, importantly,
by the EFID organisers, so it was decided to hold a workshop for the award winners
later that year at the 23rd Alzheimer Europe Conference in Vienna on October 2012,
with the participation of Patrick de Rynk, author of the report I’m still the same
person. At the Vienna conference, EFID also organised a symposium designed to give
greater visibility to EFID and its community approach, as well as the changes needed
in communication when journalists and others talked about dementia.

1   See https://efid.info/projects/ for the list and descriptions of 2012 awardees

EFID – A road well-travelled                                                               15
Typology of EFID projects and organisations:

               Universities                    Nursing homes

                 Hospitals
                                                Public health
                                               and social care
                                                organizations
          Research institutes

                                               Municipalities
            Grassroot/Citizens
                initiatives

                                                Educational/
                                                  training
                   NGOs
                                                 initiatives

                 Awareness                     Artistic projects
                   raising
                 campaigns

                                                 Local police

      National networks of
     Alzheimers associations

EFID – A road well-travelled
                         16
Reaching out,
building bridges

After the 2012 awards, the next three years marked a period of reaching out and
building bridges, to people with dementia themselves as well as to other organisations,
and further increasing the visibility of EFID and how it worked. The original
organising foundations were joined by the Joseph Rowntree Foundation and the Life
Changes Trust (UK), and by the Genio Trust (IRL) as representative of the Atlantic
Philanthropies. All were very active with their own dementia programmes, but
importantly, in what was becoming a step change for society, they all actively involved
people with dementia in their work.

The second call for projects went out on March 25, 2013. This call had two crucially new
aspects: firstly it appeared in seven languages, in an effort to reach out to organisations
in Eastern Europe and secondly, EFID invited Innovation in Dementia to facilitate the
involvement of people with dementia in the selection of the EFID prize-winners.

On March 24 2014, ten new organisations2 were presented with awards (of up to €
10,000) in Brussels. The awardees also had the opportunity to meet, share and learn
from each other during a workshop entitled “From users to actors: involving people
with dementia in your work”. This principle of reaching out to people with dementia
and to learn from other awardees and work together – “becoming a real family” as
many of the award-winners have described what happened – was firmly taking root.
Great new ideas emerged, such as conducting exchange visits and twinning, but the
geographical scope of the awards remained limited.

Towards a ‘Dementia-friendly community’

EFID and the award winners were increasingly promoting the dementia-friendly
community, a concept that involves promoting understanding of dementia and the needs
of people with dementia in the local community, by involving organisations such as
the local police, shopkeepers and cultural organisations. In 2014, EFID representatives
attending a conference in Leeds visited York to observe on the ground a city that had
already implemented good practices3 to create such a dementia-friendly city. Key
aspects of the concept in York include making it easy to get around the city thanks
to clear signage and easy-to-use public transport, ensuring that cultural and leisure
resources are dementia friendly, training staff in the main community services such as
banks and shops and finally using a forget-me-not symbol around the city to denote
venues that are dementia-friendly.

2   See https://efid.info/projects/ for the list and descriptions of 2014 awardees
3   https://www.yorkcvs.org.uk/yorkdaa

EFID – A road well-travelled                                                                  17
Other EFID events also spotlighted the community: a
workshop in Dublin for awardees, on the theme Towards a
network of practitioners for dementia-friendly communities
– innovate, collaborate, accelerate, and the creation of a
Capacity Strengthening Fund of €64,000.

The fund supported six local initiatives4 implementing
good practices in the community to enable them to
conduct joint projects and go-and-see visits, thereby
further strengthening cooperation and synergy and
creating new partnerships. Importantly, the projects that
would benefit from the Fund were once more selected by a
facilitated group of people with dementia.

One of the six projects selected was ‘Go-and-see visit: Sharing European realities to
mobilise change’ created by awardee Foundation Compassion Alzheimer Bulgaria.
This involved the NGO’s staff, board and local council partners visiting another
awardee, the Rifugio Re Carlo Alberto in Italy, which later paid a return visit to
Bulgaria to help them on the ground with their projects. Tania in Sofia remembers:

               “          Thanks to EFID we developed such
                          fruitful close contacts and amazing
                          exchanges. No other network offers
                          this sort of cooperation. Local
                          government now asks us to work

                                                      ”
                          with them!

In 2015 Luisa Marino joined the Network of European Foundations to coordinate
and develop EFID, bringing with her extensive experience of working on European
projects and coordination. Luisa remembers:

               “          I was overwhelmed by the warmth,
                          dedication and knowledge about
                          dementia among my colleagues,
                          the sector and the other organisations
                          within the network and, above all,

                                                                                                 ”
                          by the people with dementia

4   See https://efid.info/projects/ for the list and description of 2015 initiatives supported

EFID – A road well-travelled                                                                         18
Disseminating knowledge about
   dementia-friendly communities

   Workshops were becoming an increasingly important tool for EFID, enabling
   awardees and others to meet, learn and share knowledge and practices, particularly in
   relation to widening the concept of dementia-friendly communities. One such event,
   held in Belgium in May 2016, on the theme Towards a network of practitioners for
   dementia-friendly communities was a workshop about which attendees still speak
   with enthusiasm because they had the opportunity to visit the beautiful city of Bruges
   and see Foton’s work there, where local partners including the police, healthcare
   services, restaurants and shopkeepers work with Foton to create a dementia-friendly
   community, as well as to visit the village of Aalbeke to discover the work of OCMW
   Kortrijk in creating Reminiscence Promenades, improving mobility and accessibility
   and intergenerational work.

   2016 also saw the publication of Mapping Dementia-friendly communities across
   Europe,5 a research project commissioned by EFID from the Mental Health Foundation
   to analyse the concepts and practices of dementia-friendly communities across Europe
   and create an online collection of case studies6. The research also gathered information
   about policies and strategies and, interestingly, although it found some Europe-wide
   initiatives that included support for dementia-friendly communities, no agreed model of
   what exactly this was emerged. Moreover, EFID was the only comprehensive European
   programme supporting the development of such communities.

   The research identified four key factors for the development of dementia-friendly
   communities:

          1                                                                   3
                                                                       encouraging
   the provision of                                                   and supporting
 training, education                                              partnerships, networks
and awareness-raising
   about dementia;                          2                        and collaboration
                                                                   focusing on the issue;

                                 active inclusion and
                                involvement of people
                                                                                                    4
                                 with dementia in the                                          and securing and
                               communities they live in;                                      sharing resources to
                                                                                           develop dementia-friendly
                                                                                                 communities.

   5   Download the Mapping report here
   6   https://efid.info/resource/dementia-friendly-community-case-studies-across-europe

   EFID – A road well-travelled                                                                             19
A taxonomy for ‘dementia-friendly community’ activity (DEM-FACT)

       ‘Community support’
        Focus of DFC activity is providing
        community care and support to people
        with dementia

                                         ‘Community involvement’
                                          Focus of DFC activity involves the
                                          wider community being supportive
                                          towards people with dementia

                                                                      ‘Whole community and citizenship’
                                                                       Focus of DFC activity are community
                                                                       partnerships co-ordinating a
                                                                       comprehensive ‘whole community’ and
                                                                       citizenship approach with the active
                                                                       involvement of a range of organisations,
                                                                       resources, and people with dementia

Focus on people living
with dementia

As the decade progressed, increasing attention was being given by the media and
by society itself to people living with dementia who continued to have an active life
and indeed to contribute to society. A huge paradigm shift was taking place that had
important repercussions, notably that people living with dementia were now becoming
actively involved in the design, implementation and evaluation of projects and policies.

It was apposite, therefore, that the 2017 EFID call for awards was for ‘Valuing the
expertise of people living with dementia’ 7, which was not only aimed at valuing the
expertise of people living with dementia but also at creating the conditions for peer
support and public expression. The 12 prize-winners, chosen once more by people
with dementia, came from 10 countries across Europe.

The awards ceremony took place in Sofia, Bulgaria, in January 2018, and was an event
that provided good press coverage and awareness-raising opportunities for everyone
involved. Helen Rochford-Brennan, an internationally recognised spokeswoman for
people with dementia, who was diagnosed with Younger Onset Dementia in 2012, gave
the keynote speech.

7   See https://efid.info/projects/for the list and description of the 2017 prize-winners

EFID – A road well-travelled                                                                                      20
“       People with dementia have the
                   same human rights as everyone
                   else, but we often face barriers to
                   fulfilling these rights. Our rights
                   should include the right to a timely
                   diagnosis, to person-centred, quality
                   care, and the right to be respected
                   as individuals in our communities.
                   We are citizens with inherent human
                   rights. We are not sick. We are not
                   clients. We are not patients. We are
                   rights holders. I’m still me. I’m still
                                                         “
                   a wife. I’m still a mother. I’m still a
                   sister. I’m still a person. I’m still Helen
                   and Helen has a voice.

The awards ceremony was followed by a workshop on the same theme, which once
more generated close collaboration and the sharing of experience between the
award winners and others working in the field, including people with dementia.

The event was hosted by the Bulgarian prize-winner, Foundation Compassion
Alzheimer Bulgaria for its project ‘Together we respect, promote and act – inclusive
society for all ages and all stages of dementia’. Tania in Sofia remembers,

           “       The ceremony and conference
                   in Sofia were one of our common
                   achievements, because there are not
                   so many events focused on dementia
                   in Bulgaria. And the fact that it was
                   organised within the framework of
                   the Bulgarian Presidency of the EU
                   Council was an additional support
                                                                      “
                   and factor of legitimacy for us

EFID – A road well-travelled                                                           21
Strategic road map

Disseminating the knowledge and good practice of awardees, along with valuing the
expertise of people living with dementia and strengthening the dementia-friendly
community approach across Europe became the three strands of EFID’s strategy for
2019 to 2020. During this period, Porticus (Germany) and Fondazione Compagnia di
San Paolo (Italy) joined the group of foundations.

Workshops played an increasingly important role in the dissemination of knowledge,
ideas and experience in EFID. A second workshop Valuing the expertise of people
living in the community was organised in Turin in December 2019. Once more, an
invaluable part of the workshop was a visit to see the work of an award-winner (in
2014), that of the Rifugio Re Carlo Albert, specialised in both residential and day care
of people with dementia and strong proponents of reaching out to other organisations.
Molly explained: “We’ve worked with Het Ventiel in Belgium and Educate in Stockport,
as well as with the Bulgarians and now we have a new project with Dement Talent in
the Netherlands! … It’s amazing how EFID has created this network of skills and people
actually involved in the heart of projects, who then take knowledge back to share with
others as well.”

In 2020, the diverse experience of awardees was used to co-create the EFID Toolkit
for Planning, Reflection and Learning.8 A team of experts (Emma Harte and Rosien
Herweijer) worked closely with EFID awardees, an advisory group of people with
dementia and the partner foundations to develop the toolkit. Its objective was to help
understand and monitor the effect of awardees’ work on their communities by providing
a common language to appraise the impact of work on dementia across Europe.

In addition to workshops, EFID began using
                                                       EFID Toolkit
technology as a means of reaching out to
members of the network, creating a series of
webinars to cover issues such as creating a
quality framework, dementia and migration,
and the EFID Tool Kit. This way of knowledge                          Plan
sharing and communication was of course
to prove vital when the Covid-19 pandemic
arrived in Europe.

                                                          Reflect,
                                                           Learn                      Do
                                                         Document

8   https://efid.info/resource/download-the-toolkit/

EFID – A road well-travelled                                                               22
Section 2
Achievements

EFID – A road well-travelled   23
EFID achievements

When it was created, EFID’s stated objective was to ‘contribute to a better quality of
life for people with dementia and their carers’. Over the last ten years, it has worked
to achieve this through the creation of a highly professional and responsive network
of like-minded professionals across Europe, who work towards raising awareness
and reducing the stigma of people with dementia, and developing creative ways of
integrating them into our society in a way that feels and is inclusive.

EFID and its awardees are, of course, among the many organisations working with
people with dementia, helping them to “move out of the shadows and find a voice” in
the community, the media and among policy makers, but EFID seems to have done this
in a rather special way.

Focus on the person with dementia

Almost from the beginning, EFID directed its efforts towards getting society to see the
person with dementia as a person, not a patient, and to reinforce the message that the
person with dementia is someone who is often still able to enjoy life in the community
and indeed to contribute to society. Key to this has been the involvement of people
with dementia themselves in EFID’s work.

Saïda Sakali, at EFID partner the King Baudouin Foundation in Belgium, says “My coup
de coeur for EFID achievements is that we succeeded in having a different framing
of dementia. It was such a clinical view before, but from the start, we centred on the
person. Whilst others were focusing on cure, we focused on care. People started to
forget about the word ‘patient’ and thanks to the projects EFID funded, to realise this
is how it could be, keeping people with dementia in contact with society, even simple
things like shopping, going for a coffee and cultural activities.”

Cristian, at award-recipient Novilunio Italy, explains, “I think the main achievement
of EFID over the last ten years is that people with dementia are speaking, saying
what they feel and need, talking about their struggles. That’s why we were attracted
to EFID. People with dementia were always present, giving their experience, judging
the projects, giving us advice. This is a major difference between EFID and other
organisations that fund projects.”

As a person with dementia herself, Helen Rochford-Brennan comments, “EFID looks
at the community and it’s how EFID put these groups together. They aren’t necessarily
Alzheimer’s groups. There’s such a range of groups and wonderful projects all creating
awareness and things like holidays for families and lovely walks. There’s nothing in a
medical book that’s going to bring that sort of enjoyment! At the end of the day, that’s

EFID – A road well-travelled                                                               24
all we (people with dementia) need: hope and a sense of purpose, that we can work,
live well, enjoy the great outdoors, meet people from other countries. EFID has been
so good at reducing stigma and it’s not just one group, it’s for the whole country, the
whole of Europe”.

A European approach that engenders
visibility and legitimacy

The European aspect of EFID’s work can itself be considered as one of its key
achievements of the last ten years. EFID is European to its core: it is backed by
European foundations that share the same values and ideals and considerable effort
has been made through its awards and activities to reach out across Europe, including
to Eastern Europe in recent years, so as to include countries with different cultures and
sometimes very different approaches to dementia too. Bernadette Klapper says:

         “       I believe EFID’s most important
                 achievement has been to spread the
                 idea of dementia-friendly communities
                 across Europe and to have this nucleus
                 of European cooperation. It’s been
                 wonderful over the years to spread
                 Stirling’s ideas to people with different
                 cultures while also having the same
                 humanistic approach towards people
                 with dementia and the same goal and
                 willingness to improve their lives.
                 When we gave out funding, people
                 came from across Europe to exchange
                 experience and work with people with
                 dementia. They were so encouraged in
                 their work by the networking meetings,
                                                                      “
                 sharing ideas and exchanges

EFID – A road well-travelled                                                                25
“   (EFID) is a group of people who know
    about love, care, enjoyment and fun,
    like a family, giving people a great
                                   “
    sense of purpose, things you don’t find
    in a medical book

    Helen, Ireland

    The EFID awards and the award ceremonies provide visibility to dementia on several
    levels. First and foremost, the message is spread about the awardees and their work
    to people with dementia and their families, carers and the local community. However,
    and this is of critical importance, policy makers at all levels – local, regional, national
    and European – are informed of work being done with and for people with dementia.
    ‘Seeing is believing that things can be different for those with dementia.’

    The European nature of EFID is felt to be of particular importance by EFID awardees,
    not just for the educational messages transmitted, but crucially because being
    recognised by an international award from a European body confers legitimacy on
    what are often small organisations, what they are doing and how they are working.
    This in turn helps them to seek further recognition, collaboration or financial support,
    especially from policy makers and public authorities:

“ When   we received the award for Reminiscence Walks, it was important recognition
  for everyone, for EFID, the people with dementia and our local government! It was a
    win-win for everyone, because it normalised small-scale working with people with
                                                                                  “
    dementia and it gave the local authority visibility and perhaps even votes!
    Jan, Belgium

“ Our  EFID award legitimised what we were doing and the fact we were doing things
  differently. We no longer had to be defensive. We became connected to a whole policy
    and operational world that enabled us to come back to our staff, our organisation,
    local councils, health authorities etc. and say ‘Look! What we’re doing is not off the
                                                                             “
    wall, because the rest of the world is doing these sorts of things too!
    Molly, Italy

“ Our EFID award was good for everyone, it was good for the status of our project and
    the community. It highlighted working in and with the community and there was less
                                                                              “
    negativity. We were less open to criticism for doing things differently.
    Martin, Germany

    EFID – A road well-travelled                                                                  26
“   It’s about creating this community where
    everyone is rowing in the same boat, towards
    the same goal. It’s a network based on mutual
    help, professionalism, respect and friendship                        “
    across borders, so we feel valued and trusted

    Tania, France

“ EFID and our award certainly contributed to us being asked to participate in a working
  group with the government to develop strategic guidelines for a national dementia
    plan… EFID also helped us realise another dream of ours, to participate in the day
    care service. Thanks to EFID and the Rifugio team who visited us in Bulgaria, we got
    knowledge and experience about issues for day care centres and last month we were
    granted a project with another Bulgarian NGO to set standards for day care centres!
                                                                              “
    We’ll work directly with the Ministry of Labour and Social Policy in Sofia.
    Tania, Bulgaria

    The visibility and legitimacy conferred by EFID awards on NGOs working with people
    with dementia have two further important consequences. Firstly, they provide visible
    evidence that proper care in the community can enable people with dementia to live
    longer and better at home and this has a recognised positive impact on government
    finances. Secondly, they show that smaller structures for live-in and day care can offer
    significant improvements over large-scale institutional structures for people with
    dementia and their carers, in terms of finance and the quality of care.

                               “   For me, EFID feels like a safe, honest, and
                                   open space when we get together, so
                                   supportive of people who do different things.
                                   We have the same aims, values… we’re on
                                   the same page, so you feel comfortable with
                                   people who really know what the challenges
                                   are, a thriving community of people who    “
                                   want to be with each other

                                   Andy, Scotland

    EFID – A road well-travelled                                                               27
“      It was so obvious from the start that
                                   EFID was really committed to the
                                   network. The shared values, the feeling
                                   of a family, so you can just pick up the
                                   phone and call anyone. I was blown
                                   away when I went to Turin and found      “
                                   they all knew each other!

                                   Avril, Ireland

   EFID Awardees: a European family
   with shared aims and values

   A key achievement of EFID has been the creation of a remarkable network of people, all
   striving to see people with dementia fulfilling their role as members of an inclusive society.
   The feeling of being part of a European ‘family’, united by shared values and aims, is one
   that has percolated down from the EFID partner foundations to the awardees:

“ The partner foundations at EFID were and still are a very nice circle. We just like each
  other! It’s not just working together for a cause we all share; I think all of us are emotionally
   captured by it and this was what gave us the ‘glue’ as a group of foundations. There was
   this feeling of an important venture. I enjoyed that feeling too. There has been some
   change in the partner foundations, but this has never been an issue because we share the
                                       “
   same goal and welcoming culture
   Bernadette Klapper

   EFID awardees, the people with dementia and their families, as well as others they work
   with in the community, all consider themselves to be part of an incredibly effective
   network that generates “self-confidence and esteem” as well as the emotional bond of
   togetherness. They share a feeling of emotional and psychological support that is of
   huge value, because awardees work in challenging situations, often in very small teams,
   and the EFID network gives them the impression of being part of a bigger team on whose
   members they can call, at any time, about any subject.

   This feeling has been created over the years not just by the awards themselves, but also
   by the many activities organised by EFID, such as workshops, ‘go and see’ and exchange
   visits and hugely important aids such as the EFID Tool Kit, developed to help awardees
   and other professionals to think through their approach to planning and implementing
   projects, and the sharing of material such as press releases, stories, videos and articles,
   all of which is invaluable particularly for smaller organisations operating with fewer
   resources and people.

   EFID – A road well-travelled                                                                  28
“   We sometimes forget it, but we
    all feel we are part of EFID and
                                           “
    EFID is part of us. We have joint
    ownership of this network

    Molly, Italy

    Several awardees mentioned the fact that the ‘sharing-learning’ culture created by
    the EFIDs is of particular benefit for people with dementia, and indeed for everyone
    involved, because it enables them to be honest and open about what doesn’t work as
    well as what does.

    Associated with this is a feeling that the EFID network “understands completely” the
    fact that different NGOs and countries are of different sizes, with different levels of
    awareness about dementia and the associated problems and they are at “different
    points along the journey of creating a dementia-friendly society”. So there is no ‘one
    size fits all’ in the minds of anyone involved. As Michael in Germany pointed out,
    this is of such importance for people with dementia too, “We still have to do a lot of
    education so that people understand the different types of dementia and how the
    disease progresses”.

                                       “      EFID for us, and for me
                                              personally, means inspiration and
                                              reassurance, you feel that you’re
                                              part of a movement, where
                                                                                              “
                                              everyone is aspiring to change

                                              Martin, Germany

    EFID – A road well-travelled                                                              29
Section 3

Recommendations

EFID – A road well-travelled   30
2020 Covid-19

First reactions: fear and isolation

With so many exciting projects and events in the pipeline for 2020, developed by so
many skilled and dedicated people, no-one could have imagined how the third decade
of the century was to create a very different world for us all. As wide-scale cases of
COVID-19 began to be diagnosed in Europe in February, the huge impact on people
with dementia and those in our organisations soon became clear.

Fear and isolation have been the most widely reported effects of Covid-19, emotions
immediately experienced both by the people with dementia and their families and
by the people working with them at home and in care. Over the years there have
been so many brilliant efforts to persuade people with dementia to participate in
the community, but now it seemed that much of the work would soon be rendered
out of bounds as Europe was forced into lockdown: “People with dementia began
to deteriorate physically and mentally and community projects became not just
inaccessible, but irrelevant. It was, and is, so hard to bear”.

Self-help groups could no longer meet, face-to-face consultations with lawyers and
psychologists, cafés and so many other initiatives stopped abruptly. There was anger
too, “We got no help from the healthcare system, just no, no, no”, and “We were
abandoned by the health system”, whilst for others, “It strengthened the ties between
professionals in the care homes, and with the medical professionals working with
people with dementia”. But there was also great anxiety about burnout among those
working with people with dementia, particularly in care homes, and a “fear that a
whole group of people would be forgotten. And indeed, many were”.

The EFID network responds

The EFID network instantly rose to the occasion with solutions that were fast, practical
and professional, but also deeply caring and comforting for the people they served.
“The situation immediately made us realise what were the most important, the most
beneficial aspects of our work with and for people with dementia and how we could
help and protect our staff.”

Communication, and of course online communication, was at the forefront: how
to communicate with the people with dementia and how to maintain contact with
the various professionals as well as everyone in the EFID network “We had to do

EFID – A road well-travelled                                                               31
something to maintain personal and social relations”, “We thought it was key to create
the stimulus of verbal communication and physical movement”.

Across the EFID network, e-mails and phone calls have kept everyone in contact as well as
providing practical and moral support, ideas and help, and EFID organised a webinar on
‘Challenges and solidarity during the Covid-19 emergency’9. The vital role of technology
became increasingly apparent, but problems as well as solutions soon surfaced for
persons with dementia. Not everyone has access to the Internet; there was often
competition for use of the computer or tablet between the person with dementia and
parents working at home or children doing schoolwork; digital skills were often missing or
insufficient among people with dementia or access was too complicated. Cédric at Delta
7, France, showed one of the ways forward, with a tablet programmed to facilitate easier
use by people with dementia, working more like a TV set with a simple on/off switch.

One immediate reaction for many EFID partners was to install a telephone helpline
for the people with dementia and their carers, “This was essential because our
health system was totally overloaded and just didn’t – couldn’t – answer phone calls”.
Newsletters and information sheets were sent out by mail as well as online, giving
important phone numbers and places for help and information and, with limited time
and resources available, creativity flourished across the EFID network to provide
new websites, blogs, zoom meetings and online activities, with everything from
physical exercises and memory games to story writing, concerts and musical request
programmes. Michael in Hamburg explained how Konfetti im Kopf adapted their
previous music-filled Konfetti parades to take Konfetti Rock to the care homes

            “         We have to rid ourselves of the fear and
                      stay positive, so we set up a new website
                      with the time we had and since March,
                      we’ve been doing little concerts in front
                                                   “
                      of the care homes, four to six times a
                      week until September and having a
                      lovely time!

EFID and its awardees remain active, responsive and creative, but there is no doubt
that Covid-19 is creating huge problems for people with dementia, their carers and
those who work with them. It is also clear, however, that the pandemic has shown the
importance of investing in networks and working in and with the communities. Despite
the immense practical, emotional and physical implications of Covid-19 on the people
living with dementia, their carers and indeed everyone in the community, it is where
the sense of community is greatest that we have also witnessed the greatest resilience
to the pandemic.
9   https://efid.info/eng/webinar-series (Webinar# 4)

EFID – A road well-travelled                                                                 32
The future path

Funding and technology will impact everyone’s activities in the short and long term,
but EFID’s overall commitment remains to improve the lives of people with dementia by
supporting local organisations that are active in dementia-friendly activities through
awards, capacity development and networking and in this respect people will remain
the key to continuing to improve the lives of people with dementia in the community.

Feedback from the EFID network during the Covid-19 pandemic nevertheless
indicates a certain nervousness about the future path “because there is no real
political roadmap for the future”. There was deep anxiety about care homes and day
centres: “The pandemic has raised the issue of care homes needing to be really fit
for purpose and of course we wonder whether day centres will re-open”, but there
remains widespread hope that
            ”
                     perhaps governments would take a
                     new look about supporting people
                     with dementia at home and in the
                     community, which is better for
                     everyone and cheaper in the long run

                                                    ”
                     for the authorities!

As mentioned earlier, there is also hope that authorities will give more consideration
to small-scale units of care, which offer significantly greater benefits for the people
with dementia as well as facilitating significantly better management during periods
of crisis.

Setting budget priorities will probably be different too for everyone: “What should
we spend money on and how much?” Members of the EFID network fervently hope
for continued close collaboration with policy makers and government in developing
solutions.Future aspects for EFID of working with people with dementia are likely to
be included in the Integrated Community Care movement.10

Continuing to reduce the gap in time between the diagnosis of dementia and access
to services in the community and elsewhere is felt to be an important issue for future
planning regarding people with dementia, as well as real issues of human rights, such
as advanced care planning.

10 https://transform-integratedcommunitycare.com/

EFID – A road well-travelled                                                              33
Communication via technology is, however, likely to be at the top of the agenda,
because it has become essential for continuing to include people with dementia in
the community. As Saïda commented “Inclusion in the community must remain the
litmus test for everything we do for people with dementia” and, leaving the last word
to Helen Rochford-Brennan, “Communication via technology is key for everyone
associated with the community, for those in the EFID network, for exchanges at local
level and for the volunteers to help those without access to the Internet. We must
never leave anyone behind!”.

Guiding principles for building
inclusive communities

In the absence of a cure, or universally effective treatments, for Alzheimer’s (and
other forms of dementia) for the foreseeable future, there is both the opportunity
and necessity for creative, positive community- and people-based solutions to
support people with dementia, so that they can not only live well, but also be active
participants in their communities.

This means strengthening the voice and interests of people with dementia and
respecting and fostering their dignity and human rights throughout the course of
their (care) path. People living with dementia are part of the community along with
their talents, experience and challenges. They should receive the support they need
in a way that empowers rather than disabling them.11 Although European countries
have different health and social care systems and institutional care for dementia,
communities will remain the place where the majority of people with dementia live
their lives. It is therefore in the communities that solutions will continue to be found
and created, but as communities come in all shapes and sizes, it is perhaps inevitable
that community-based solutions that enable people with dementia to live well will
also be highly diverse – one size does not fit all12.

Drawing from its work over the past 10 years and on the 7 effectiveness principles of
Integrated Community Care (ICC)13, EFID has identified the principles we believe to
be essential to building inclusive communities for all, with a special focus on people
living with dementia:

11 Final report EFID Conference “Valuing the expertise of people living with dementia in the community”, Turin, 2019
   https://www.efid.info/wp-content/uploads/2020/02/Final-Report-EFID-Workshop-2019-Turin.pdf
12 “Mapping dementia-friendly community across Europe”, EFID, Toby Williamson, 2016 https://efid.info/resource/
   mapping-dementia-friendly-communities-across-europe/
13 “ICC 4all: New Principles for Care. A strategy paper to move ICC forward”, TransForm, Authors: Philippe Vandenbroeck,
   Tom Braes (shiftN), March 2020 https://transform-integratedcommunitycare.com/integrated-community-care/

EFID – A road well-travelled                                                                                               34
1. Dignity and quality of life
Enable the highest quality of life to be made possible for people with dementia, with
the fewest restrictions on their personal liberties. Every effort should be made to
preserve their dignity and independence throughout all stages of the condition, in a
living space that provides safety and comfort.

2. Inclusion and Involvement
Foster the active inclusion and involvement of people living with dementia in all
aspects of (community) life, in cooperation with the communities in which they live
in, whilst ensuring their health and wellbeing. Build on the expertise and assets of
community members so as to avoid one-size-fits-all approaches to involvement.
Ensure diversity and the inclusion of groups that may be marginalised for ethnic or
other reasons. The life goals of persons with dementia should be the starting point for
the design of all health and social care interventions that relate to specific care needs.

3. Perceptions and the framing of dementia
Raise awareness about what is needed to increase the wellbeing, resources and
potential of people with any cognitive impairment and their family carers, thereby
contributing to a change in perceptions of such people in society and in the health
and care systems.
A society-wide change in mind-set and appropriate care provision will improve the
quality of life of people with dementia and their families, reciprocally enabling them
to become more visible and actively-participating members of society, whilst also
reducing the stigma and fear of the disease. Frame14 dementia actively and positively,
especially in the media, to change the negative image of dementia among the public.

14 I’m still the same person, Patrick De Rynck 2012 https://efid.info/resource/i-am-still-the-same-person/

EFID – A road well-travelled                                                                                 35
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