Education & Training Officer - Information Pack February 2021 - CommunityNI
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Education & Training Officer Information Pack February 2021
CONTENTS
WELCOME 3
OUR STORY 4
WHAT WE DO 5
OUR VISION, MISSION AND VALUES 6
OUR STRATEGY 7
HOW WE'RE ORGANISED 8
JOB DESCRIPTION 9
PERSON SPECIFICATION 11
HOW TO APPLY 14
TIMELINE 15
AWARE Education & Training Officer Information Pack 2
WELCOME
Dear Candidate In this information pack you can find out
more about becoming part of team
AWARE. Our organisation lives by the
Thank you for your interest in the post of values of:
Education & Training Officer with AWARE. This
is an exciting time for AWARE! We are at the • Dignity, respect and empathy - We will treat
forefront of developing and delivering a range each other and our service users with
of innovative mental wellbeing programmes dignity, respect and empathy
and you can help us take this to the next level.
• Integrity, professionalism and transparency
The focus of AWARE’S Education and Training - We are committed to the highest
team is to provide information and education standards of professionalism, honesty and
to a range of target groups, including those openness in all aspects of our work
experiencing mental ill-health and the
general population, in order to raise • Innovation and excellence - We are
awareness, reduce stigma and encourage committed to providing high quality
self-help. services and to being innovative for the
benefit of people using our services
We are keen to recruit and develop people
who are passionate, positive and enthusiastic
about their role within the organisation and These are the values that guide everything
about supporting people affected by we do. We are a user-led organisation
depression, anxiety and bipolar disorder. which prizes our volunteers and partners and
seeks to work to the highest standards.
We believe this is what makes AWARE a
great place to work.
I would like to thank you for your interest in
joining team AWARE and we look forward to
receiving your application.
Karen Collins
Chief Executive
AWARE Education & Training Officer Information Pack 3
OUR STORY
AWARE is the depression charity for Northern Ireland.
AWARE was established in
Northern Ireland in 1996. We are
the only charity in Northern Ireland
dedicated exclusively to raising
awareness of depression as a
serious mental health illness and
enabling people with depression or
bipolar disorder to access support
to help them with their condition.
A Derry-born charity, we now have
two offices; one in Derry/Londonderry
and a second office in Belfast.
AWARE was founded by people with personal experience of bipolar disorder and depression,
of the negative impact this has on people's on their lives and of the lack of understanding
and support available in the community at that time. They were driven by a passion to
ensure that others should not suffer as they did. This user‐led ethos remains a key driver of
AWARE's work and the majority of our volunteers and staff bring to the organisation the
unique insight of personal experience.
At AWARE, we believe that the people who
use our services should have a say in how
they are developed and delivered, so we
employ people with experience of
depression at every level in the
organisation, including the Board of
Trustees.
AWARE Education & Training Officer Information Pack 4
WHAT WE DO
AWARE provides a wide range of INTERACTIVE PHONE, WEBSITE AND
interventions for individuals and EMAIL SERVICE
groups, so we've just listed some of the Aimed at those directly affected, or those
key ones here. You'll find a lot more that care for them, these email and phone
information on our website at services offer support and information
about issues relating to depression,
aware-ni.org.
anxiety, and bipolar disorder. We actively
listen to any concerns or questions a
SUPPORT GROUPS service user might have and identify the
AWARE has an established network of 25 most appropriate options for them at that
support groups in rural and urban areas time, informing him or her of appropriate,
across the country, which are run by our alternative services available within AWARE
trained volunteers. Support groups and externally.
welcome people with depression and
bipolar disorder as well as carers for INFORMATION BOOKLETS AND
people with the illness. We also deliver FACTSHEETS
Information Outreach sessions and attend All of our services are supported by
community events to give more carefully designed guidance delivered in
information about AWARE and our printed booklets, factsheets and made
services. available online. These valuable resources
are tailored to individual groups, carers,
EDUCATION AND TRAINING SERVICES volunteers and fundraisers including
AWARE delivers mental health and well sector-leading fundraising kits.
being programmes into communities,
schools, colleges, universities and
workplaces. These programmes include
our suite of Mood Matters programmes,
Living Life to the Full, Mental Health First
Aid and Mindfulness. We offer a range of
resources tailored to the particular mental
health challenges faced by children and
young people. Some of these involve
engaging directly with schools, as well as
providing pathways for individuals.
AWARE Education & Training Officer Information Pack 5
OUR VISION, MISSION
AND VALUES
From the first support group set up in Derry just over 25 years ago, AWARE
has grown in strength and diversity. We are now one of the leading mental
health charities in Northern Ireland but we know there are still challenges to
meet and exciting opportunities to develop.
Our Vision, Mission
and Values
Our • A future where everyone can talk about their mental health openly,
access services appropriate to their needs and develop the skills and
Vision knowledge to maintain positive mental health
• To promote emotional health and wellbeing
• To help people build resilience and maintain positive mental health
Our • To ensure people with depression. anxiety and bipolar disorder are
aware of and can access appropriate support
Mission • To increase public understanding of depression and reduce the
stigma surrounding the illness
• Dignity, respect and empathy - We will treat each other and our
service users with dignity, respect and empathy.
Our • Integrity, professionalism and transparency - We are committed to the
highest standards of professionalism, honesty and openness in all
Values aspects of our work.
• Innovation and Excellence - We are committed to providing high
quality services and to being innovative for the benefit of people using
our services.
AWARE Education & Training Officer Information Pack 7
OUR KEY STRATEGIC AIMS
You can click here to download a pdf version of our 2019-2024 strategy, but we've included our key aims from
it on this page.
Strategic Strategic Strategic Strategic
Aim 1 Aim 2 Aim 3 Aim 4
Providing Delivering Effective Fundraising Organisational
Support Education & & Communications to Research &
Services Training Support Service Delivery Development
Objectives Objectives Objectives Objectives
1. Deliver services to support & 5. Improve the mental health and 8. Increase the public profile of 11. Ensure continuous, strong,
signpost people with depression, wellbeing of communities AWARE in order to promote our corporate and clinical excellence
anxiety & bipolar disorder or who key messages about depression,
are at risk from these illnesses, 6. Train those who may come into anxiety and biploar disorder 12. Develop and evolve services
their families, carers and friends contact with someone with and programmes that are
mental ill health to provide initial 9. Raise sufficient income every evidence based
2. Increase availability and support & signposting year to support our operational
accessibility of our services plans 13. Continuously improve our
across Northern Ireland 7. Support positive mental health effectiveness and efficiency
within communities 10. Develop an enhanced &
3. Develop partnerships with those improved fundraising toolkit to 14. Support and develop our people
in Primary Care, Secondary include communications specific
15. Measure our impact
Care, statutory services and the to Fundraising
wider community and voluntary
sector for the benefit of our
service users
4. Develop links and partnerships
with local community groups
across Northern Ireland
AWARE Education & Training Officer Information Pack 7HOW WE'RE ORGANISED
AWARE Education & Training Officer Information Pack 8JOB DESCRIPTION
Location Belfast or Derry/Londonderry Office with a regional remit
Reports to Head of Education and Training
Direct Reports Sessional Trainers
Salary Scale £26,991-£28,777
Hours 36 per week
Duration of Contract Permanent
Holiday Entitlement 25 days per annum
Purpose of Post
Under the responsibility of the Head of Education & Training, to assist in the overall
development, management, delivery and evaluation of AWARE's Education and Training
programmes.
Key Responsibilities
Planning and Delivery
• Maintain a database of schools, colleges, youth organisations, workplaces, community and voluntary
organisations to whom the organisation may offer training
• Assist in the development and implementation of an annual plan
• Ensure sufficient stocks of relevant training resources are available to meet demand
• Ensure that there is a system in place to deal with programme enquiries and respond to all
enquiries promptly
• Process programme requests and organise delivery including allocation of sessional trainers as
appropriate
• Assist in the revision of existing programmes and the design/ development of new programmes
• Manage delivery of specific contracts in order to meet funders' requirements in conjunction with
the Head of Education & Training
• Deliver programmes as required.
Programme Development and Promotion
• Seek opportunities to expand and promote awareness of the organisation’s training programmes.
• Tailor programme content & delivery to meet the needs of specific target groups
• Work with the Head of Education and Training to develop and deliver a comprehensive marketing
plan to achieve all targets
• Establish and maintain professional connections, including partnerships with appropriate
representatives from statutory, voluntary and community agencies.
AWARE Education & Training Officer Information Pack 9• Promote all Education and Training activity on the organisation's website and in social media in
conjunction with the Communications Team.
• Generate sales of programmes in order to meet agreed targets
• Assist in the preparation of tenders and funding applications as required
• Prepare and deliver presentations at conferences and other events
Programme & Monitoring Responsibilities
• Manage and co-ordinate a bank of sessional trainers to deliver our programmes in accordance with
agreed targets and provide support and supervision to them as required
• Assist with the selection and recruitment of sessional trainers
• Induct, train and update sessional trainers on programme content
• Collect and input information and data on training activity on the organisation’s database
• Analyse the data collected and prepare reports to meet the requirements of the organisation and
funders.
• Assist in development of appropriate evaluation tools for all programmes and ensure that these
are used appropriately by programme participants
• Obtain regular feedback from trainers and ensure that this feedback informs the ongoing review,
evaluation and development of programmes.
• Ensure all sessional trainers fulfill their delivery commitment in terms of delivery and monitoring
requirements
Other duties
• To actively network with relevant external agencies and represent AWARE on fora/ steering groups
and committees.
• To assist with the delivery of all services across the whole organisation where appropriate
• General administration
• Enthusiastically support cross team working, co-operating with other teams to maximise
opportunities for the advancement of team AWARE
• Assist in the induction of new staff
• To ensure confidentiality at all times, only releasing confidential information obtained during the
course of employment to those acting in an official capacity and in accordance with the provisions
of GDPR, Data Protection Act and amendments
• To process complaints, Health & Safety and Safeguarding in line with AWARE policies and
procedures
• Awareness of the organisation’s objectives and provision and compliance with all procedures,
policies and regulations
• Promote the aims and objectives of the organisation
• Be committed to and work within the code of conduct, mission, values and objectives of AWARE
The above list is not exclusive or exhaustive and the post holder will be required to undertake such
duties as may reasonably be expected within the scope and grading of the post. All staff are required
to be professional, co-operative and flexible in line with the needs of the post and AWARE
This is a regional post which requires travel throughout Northern Ireland. Occasional evening and
weekend work including staying away from home is also a feature.
AWARE Education & Training Officer Information Pack 10PERSON SPECIFICATION
1. Qualifications
Educated to degree level or equivalent or 3 years’ experience in a similar
Essential
role
Relevant qualification in Education, Health Promotion or Community
Development
Desirable
Recognised training qualification
2. Experience
Recent experience of organising/delivering a range of mental-health
Essential related programmes
Experience of organising/delivering programmes via online platforms
such as Zoom or Microsoft Teams
Experience of working with community, voluntary, private sector groups
and the general public
Experience of planning the delivery of a service/initiative
Experience of partnership working and team working
Experience of recording data and preparing reports
Experience and competence in the use of all MS Office packages
Experience of developing high quality resources
Desirable Experience of developing resources for young people
Experience in supervising/managing staff
Experience of promotion and sales in order to meet targets
3. Knowledge and Skills
Excellent organisational skills including ability to prioritise own workload
without close supervision
Excellent interpersonal skills including the ability to build strong
Essential
professional relationships with internal and external stakeholders
Excellent written and oral communication skills
AWARE Education & Training Officer Information Pack 11Good knowledge of mental health self-help strategies
Broad knowledge of equal opportunities principles
A good knowledge and understanding of protection of vulnerable
adults/vulnerable children principles
4. General Attributes
An interest in promoting positive mental/emotional health
Ability to empathise with service users regardless of race, gender, age,
religion, nationality, marital status, sexual orientation or disability
Willingness to keep abreast of latest research/good practice in relation to
Essential
mental health issues and ability to keep trainers updated on same
Willingness to sign up to the values of the organisation
Flexible, confident, self-motivated and energetic
5. Special Circumstances
Willingness to work flexibly including some evening and weekend work
Essential
Access to a car or other means of fulfilling the travel requirements of the
role
AWARE Education & Training Officer Information Pack 12WHAT WE OFFER YOU
We want to take care of our staff and value their contribution. As a community-based charity
AWARE can offer employees
• a competitive salary
• 25 holidays (raising to 28 days with service) + 11 statutory days
• travel mileage
• 3% pension contribution
• laptop and mobile phone provision (if appropriate)
• support and supervision to excel in your role
• staff team building away days
• a comprehensive induction programme
• team meetings
• access to the Employee Assistance Programme
• Childcare Vouchers Scheme
• reasonable paid time off to attend appointments
• an enjoyable workplace for our team
We seek to be a family friendly employer. We recognise the challenges of balancing your
work and personal life and this can be a particular challenge if you have a young family or
caring responsibilities. Our policies have been agreed to seek to give flexibility where
possible and to offer compassion and sensitivity.
Key to this we would highlight that in the case of an advertised full time post we will be
happy to consider requests for job shares. In some cases compressed hours or reduced
hours contracts may be possible. For part time roles there may be an opportunity for some
flexibility on the hours/days of work. All requests seek to balance the needs of the
organisation and of individual staff.
AWARE Education & Training Officer Information Pack 13HOW TO APPLY
Please complete the Application Form and Equal Opportunities Monitoring Form for this role,
ensuring you have included mobile, work and home telephone numbers, as well as any dates
when you will not be available or might have difficulty with from the recruitment timeline.
The deadline is Noon on Monday 8th March 2021. Applications should be made by email to:
linda@aware-ni.org
Contact Linda Wade on linda@aware-ni.org if you have any queries about the role or the
application process.
Equality Monitoring and Criminal Convictions Disclosure
Along with the Application Form, you will be asked to complete and return the Equal Opportunities
Monitoring and Criminal Convictions Disclosure Form. Neither of these will be disclosed to anyone
involved in shortlisting your application.
Disability
In accordance with the Disability Discrimination Act, a person is disabled if they have, or have had,
“a physical or mental impairment which has, or has had, a substantial and long term adverse effect
on your ability to carry out normal day to day activities”.
If you consider yourself to have a disability relevant to the position for which you are applying,
please contact Linda Wade so that we can process your application fairly, make any specific
arrangements for your interview, and make any necessary reasonable adjustments or adaptations,
or provide any aids to assist you in completing the duties of the post if appointed.
Equal Opportunities
AWARE is an Equal Opportunities Employer and all applications for employment are considered
strictly on the basis of merit.
AWARE Education & Training Officer Information Pack 14TIMELINE
Application Form with Equality Monitoring and Noon, Monday 8th March 2021
Criminal Convictions sections to be submitted
Interviews Week beginning Monday 22nd March 2021
AWARE is an Equal Opportunities Employer and all applications for employment are considered strictly on the
basis of merit.
AWARE Education & Training Officer Information Pack 15Please address any enquiries relating to the Enquiries unrelated to this recruitment can be
advertised position, and your submission, to: addressed by email to:
Linda Wade info@aware-ni.org
AWARE BELFAST OFFICE
40-44 Duncairn Gardens
Email: linda@aware-ni.org Belfast BT15 2GG
www.aware-ni.org DERRY/LONDONDERRY OFFICE
15 Queen Street
Derry BT48 7EQ
AWARE has been registered with the Charity
Commission for N. Ireland NIC100561 and is a
company limited by guarantee NI030447You can also read
