DONCASTER COUNCIL APPRENTICESHIPS PROSPECTUS 2018
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Mayor Ros Jones “Often that first step on the career ladder is the most difficult. At Doncaster Council, we are passionate about creating a wide variety of apprenticeship opportunities to support young people as they venture out into the world of work. Every new apprenticeship created is another opportunity for a local person to learn valuable skills, gain workplace experience and the confidence to embrace new challenges. Many apprentices that come into the council go on to have rewarding careers with us. I’d encourage you to consider these opportunities - they may pave the way to future job prospects.” Cllr Nuala Fennelly, Cabinet Member for Children, Young People and Schools “We are very proud of our apprentices at Doncaster Council – I never fail to be impressed with their spirit, enthusiasm and determination to succeed. The council’s well established apprenticeship programme continues to go from strength to strength supported by a commitment to give our apprentices opportunities to maximise their potential and shine. To any young person unsure whether an apprenticeship is right for them, I’d say ‘go for it’ – it’s a great way to get your career off to a flying start!” Apprenticeship Network “As apprentices - past, current and upcoming we are really proud to be a part of a group of people that have the same aspirations and work ethic. Starting an apprenticeship is a very big step especially for young people so to have the Apprentice Network is a good place to get to know each other, work on projects and enhance experiences alongside your qualifications. Apprenticeships are an amazing starting point and are a great way of kick starting your career.” 1
Apprenticeship Prospectus 2018 Contents Foreword 3 Why Doncaster Council? 4 What is an Apprenticeship? 5 What’s on Offer? 6 Accountancy 7 Higher and Degree Level 8 Business Administration 9 Customer Service 10 Technical: Civil Engineering 11 Technical: Quantity Surveyor 12 Apprentice Network 13 Technical: Craft Apprenticeships 15 In the Pipeline 17 Alternative Opportunities 18 Career Progression 19 Our Journeys 21 My Journey 22 Work Experience 23 Insight Tours of Doncaster Council 24 How Do I Apply? 25 Hints and Tips 26 Our mission... “To offer quality apprenticeships with excellent support, a positive learning experience and fantastic opportunities for career progression.”” 2
Foreword Jo Miller, Chief Executive Thank you for considering an apprenticeship with Doncaster Council. Increasing apprenticeship opportunities in the borough is one of the Mayor’s priorities and a subject close to many of our hearts. I hope that this prospectus will be the first step to inspire you to begin your career with us - these are exciting times for Team Doncaster so why not join us and be part of them! Doncaster’s transformation is moving at a pace. We celebrated the opening of the National College of High Speed Rail, Doncaster Sheffield Airport is one of the fastest growing airports in the UK, we saw over £250 million of investment in private sector projects in 2017 and 1460 jobs created. There’s lots happening in the town centre thanks to the Urban Centre Masterplan which comprises a number of ambitious regeneration plans. We have also launched our Doncaster Growing Together strategy. DGT is about finding new ways of working with partners, local communities, our fantastic volunteers as we embark on an exciting new chapter in our journey with a confident, bold ambition for Doncaster’s future. Apprentices are playing a key role in the transformational projects in Doncaster. Young people are our future and the new National College for High Speed Rail shows our commitment to offering quality apprenticeships which prove to be a key route into employment. If you choose to undertake an apprenticeship with us, you will play your part in moving forward some exciting projects as well as your career. You will also be joining a highly respected apprenticeship programme from which 97% of apprentices who fully completed their Level 2 Apprenticeship in 2016/17 went on to secure employment. Following an Ofsted inspection in May 2017, the provision was graded as good. The inspection found that ‘apprentices benefit from high levels of care and support from assessors, which creates a positive learning environment in which they can flourish, successfully developing their confidence and making progress in their learning.’ Our skilled and dedicated Apprenticeship Team, which includes three former apprentices, will be with you every step of the way in a positive working environment as you aim to reach your ambitions. I look forward to welcoming you to Doncaster Council. 3
Apprenticeship Why Doncaster Prospectus 2018 Council? You may have decided that sixth form or university We offer the opportunity to work in a high quality isn’t right for you and have opted for the ‘earn while working environment, an open plan office and the you learn’ and we think that you have made an latest technology and a vibrant café. excellent choice! We offer flexible working leading to a good work Here’s why: life balance. (This may not be available dependent Learning and working, whilst at Doncaster Council, upon apprenticeship role applied for and/or provides you with qualifications and the chance place of work). to work in an innovative, diverse, inclusive and transformational environment. We also have an excellent staff benefits scheme, which includes discounts at major retailers. Why choose us as an employer? 87% We are an ambitious council and town – so there are always new developments for apprentices to get involved in. Doncaster Council offers a wide range of apprenticeships of varying levels ranging from Level OF APPRENTICES 2 qualifications right the way up to Level 6 and 7, PASS THEIR MATHS & which are equivalent to Bachelors, Masters Degrees. ENGLISH QUALIFICATIONS Apprenticeships are now open to any age and FIRST TIME! background for anyone wanting to progress their careers and gain new qualifications and experience. 81% o We have a wide variety of services (ranging from planning, construction, housing and transport to education, animal welfare, tourism, health and business support). Benefits of working for us include: OF APPRENTICES By being a part of a dynamic Council will enable AGED 16-18 SUCCESSFULLY you to get involved in continuing to make Doncaster COMPLETED THEIR a great place to live and work and there are many APPRENTICESHIP IN developments for apprentices to get involved in. 2016/17 Current projects include ‘Get Doncaster Moving’ which has the aim of getting more of the local community participating in social activities and 121 From 1st April 2017, ‘Move on, Move Up’, which is a project working with local schools to help improve the grade attainment. Doncaster Council has had Events that apprentices can help implement, also include the Tour de Yorkshire or the Christmas Apprenticeship Light Switch on. starts in 17 different subject areas, ranging from Level 2 to Level 6. 4
What is an Apprenticeship? Want to earn while you learn? Feel ready to take a step onto the career ladder rather than head onto higher education? If so, an apprenticeship is perfect for you! If you are aged 16 or over, living in England and not in full-time education you are Degree eligible to become an apprentice. apprenticeships level 6 & 7 equivalent Apprenticeships combine study with practical on- to a full Bachelors the-job training. You’ll work alongside experienced or Masters staff, gain job-specific skills, earn a wage and get Degree paid holidays, all while working towards a job related qualification. Higher Apprenticeships take 1 to 4 years to complete apprenticeships depending on their level. level 4,5,6 & 7 equivalent to Foundation Apprenticeship wage Degree and From 1st April 2018 the National Minimum above Apprenticeship wage will be £3.70 per hour. This rate applies to apprentices under 19 and Advanced those age 19 or over who are in the first year apprenticeships of their apprenticeship. level 3 equivalent to 2 A Levels Intermediate apprenticeships level 2 equivalent to 5 GCSE’s A* - C- /Grade 4 or above Traineeships English and Maths Qualifications and up to 6 months work experience 5
What’s on Apprenticeship Prospectus 2018 Offer? Okay, so you have read about how great Doncaster is and are now considering an apprenticeship here at Doncaster Council, but what do we offer? Times have changed. The apprenticeship world has shifted with the Government reforms that came into effect in May 2017. This has presented us with greater opportunities for service development, enabling to support both new and existing staff. We now have much more flexibility in the apprenticeships that we can deliver and fund. The power is in our hands as an employer. We have seen new and exciting opportunities for staff to progress and for new recruits to start their journeys with us on apprenticeships including higher degree, professional and new employer led Standards (Trailblazers). This means more progression opportunities and a wider range of apprenticeship that continue to be on offer! Some of the fantastic apprenticeships on Apprenticeships are not restricted by age and some offer are: of the higher level opportunities are shaped to meet both our current and future organisational needs. Leadership and Management Check out our jobs site to keep an eye on what’s on Chartered Manager Degree offer here at Doncaster Council. RGB / .eps Accounting- various levels Business Administration – various levels Civil Engineering Quantity surveyor www.doncastercounciljobs.co.uk Customer Service Early years Educator /doncasterapprenticeships ICT Project management @ApprenticeinDN Data Analyst 6
Accountancy Accounting at Levels 2, 3 and 4 opinion, I am in a much more beneficial situation now, than I would’ve been if I’d have stayed at Length of programme college. The programme runs for 12 to 18 months dependent on level. Young people are often told that university is the best and only option for high achievers or for anyone for that matter – I was also told this multiple Entry requirements times throughout my school career. However, You would be expected to have 5 GCSE’s grades A* now that I have experienced an apprenticeship, I - C / grade 4 or above (which should include English completely disagree. Language, Maths & Science) Most importantly, my apprenticeship has enabled What will I be doing? me to spread my name around the council and build An as Accountancy Apprentice you will have a reputation among staff and other apprentices. the opportunity to undertake valuable work I am hoping to obtain a full time, permanent position experience across a number of finance services here at the council before or after my apprenticeship within Doncaster Council for example Financial ends – hopefully either in Procurement or Financial Management/Revenues and Benefits and Audit, Management.” whilst gaining on the job qualifications. What can I do next? Completion of level 2 or 3 apprenticeship could lead onto a higher and/or degree apprenticeship. Future job prospects Future job prospects on completion of this qualification may include: • Accountant • Finance Officer • Chartered Accountant Sam “I started my apprenticeship in September 2017. After finishing the 1st year of A levels, I decided that A levels simply weren’t for me. I wanted to use my maths skills in the real world and not in theoretical functions/scenarios that the A level course provided. I decided AAT would be the best option, as my dad was, at the time, an Associate Director in regards to Clinical Contract Commissioning, so I would follow in his footsteps almost. I applied for the opportunity to experience the different sectors of finance within the council, as I felt it was an excellent ‘step ladder’ into the world of work. I primarily chose an apprenticeship due to their ability to combine education with experience; in my 7
Apprenticeship Higher and Prospectus 2018 Degree Level We have really diversified what we offer and here is a great example: Our very first degree level apprenticeship was launched in September 2017 and we saw our first 2 degree apprentices join our Strategy and Performance Unit. The Chartered Management degree level apprenticeship includes a combination of work based learning and business education which leads to a BA Hons Professional Practice in Management and professional recognition through the award of Chartered Management status (CMgr MCMI). Read their journey below: Helen Shannon “This type of apprenticeship is great due to being able “I chose to do this Apprenticeship because it seemed to gain theoretical understanding from the degree like the best option for me. The reason for this is whilst being able to automatically transfer this to real- because I was previously completing an Accounting world scenarios. and Finance Degree, however this qualification didn’t provide me with the opportunity to apply my learning I am enjoying the mixture between learning again into a workplace environment. This apprenticeship, and working. I have really had to hone in on my time on the other hand, does allow me to apply my management skills to successfully juggle work and knowledge. Because of this, my apprenticeship university commitments. I am also starting to get allows for a more well-rounded learning experience involved in the Integrated Town Centre team, where as compared to just learning the theory without knowing a collective we are looking to improve Doncaster as a how to apply it.” town and show that it is a great place to work, live and visit. I would most definitely encourage you to apply, if you think this is the option for you.” 8
• Business Administration Business Administration at Levels 2, 3 and 4 I decided to do an apprenticeship as it was an easy Length of programme choice for me to get a qualification and get paid The programme runs for a minimum of 12 months. for the experience. My hopes for the future are to keep on gaining more and more qualifications to the point where I can achieve a Business Management Entry requirements qualification equivalent to a degree. Level 2: there are no specific entry requirements for this apprenticeship, depending upon Do it, you won’t regret it.” previous qualifications you may be required to do Functional Skills in English, Maths and ICT Level 3: previous attainment at Level 2 Level 4: previous attainment at Level 3 What will I be doing? You will gain valuable experience in working in a business environment. You will be supporting your team through various duties, which may include: attending events, generating social media, inputting data and invoicing. What can I do next? Completion of Level 2 can lead to a Level 3 qualification in a job specific area. Completion of Level 3 can lead to higher education, such as a Level 4 in Business Administration and Professional Services. Future job prospects Future job prospects on completion of this qualification may include: • Business Support Assistant • Business Support Officer • Administrative Assistant Matthew “By far the best thing about doing an apprenticeship at Doncaster Council is the fact that there are so many opportunities available to you, if you have the right attitude. I’ve been here for 6 months and I am already working regularly with Heads of Service on projects, such as Move on, Move up. I have also managed to secure a temporary job that has got me on the pay scale and gain further experience. 9
Apprenticeship Customer Prospectus 2018 Service Customer Service at Levels 2 and 3 being an apprentice, such as being involved in apprenticeship events for example the Apprentice Length of programme Network and gaining as much experience as The programme runs for a minimum of 12 months. possible. After your apprenticeship has finished there is a Entry requirements possibility that you could get a job in your current Level 2: there are no specific entry requirements team or in another team. I will hopefully secure a for this apprenticeship, depending upon job within the council, preferably within adults social previous qualifications you may be care as I enjoy caring for others. This is the best required to do Functional Skills in English decision I have ever made.” and Maths Level 3: previous attainment at Level 2 What will I be doing? You will be building relationships with customers while supporting your team through various duties including interacting with customers face to face in a front line support role. You will develop your skills by communicating with our customers verbally and in writing which may include using social media platforms. What can I do next? Completion of level 2 can lead to a level 3 qualification in a job specific area. Completion of level 3 can lead to higher education. Future job prospects Future job prospects on completion of this qualification may include: • Benefits Assessor • Customer Service Advisor • Help Desk Advisor • Receptionist Nathan “The team I work in is Safeguarding Adults Personal Assets (SAPAT). I am enjoying my time here at Doncaster Council and the team that I am working in. My apprenticeship includes financing money for clients who may have a disability or are elderly. An apprenticeship was the best decision for me because you are working while learning. There are many benefits, which come from 10
Technical: Civil Engineering Length of programme I enjoy my role within the team, I feel that I am given The programme runs for 18 months. different tasks to complete which helps me to get an understanding of different software systems that are used by the team. I also enjoy being out on site as it Entry requirements gives me more knowledge on what I need to know Level 3: 5 GCSE’s grades A* - C / grade 4 or above about drainage and flood risks. (which should include English Language, Maths & Science) I decided I wanted to do an apprenticeship because I wanted to further my learning but I also wanted What will I be doing? to learn whilst on the job as I feel that I understand You will be involved in supporting the things better if I am taking part in them. I felt that an implementation of projects across a diverse range apprenticeship was the best thing to do. of civil engineering activities, including; Highways, Flood Risk and Bridge Teams. Technical duties I have learnt a lot of new skills that vary within my include surveying, measuring, estimating design role I have learnt how to use systems such as GIS and the production of CAD and GIS drawings. and AutoCAD. This is something I found challenging at first as they are quite complex. I would thoroughly This role will involve working both in an office and recommend apprenticeships as a route to success.” site environment. What can I do next? Completion of level 3 apprenticeship could lead onto a higher and/or degree apprenticeship. Future job prospects Future job prospects on completion of this qualification may include: • Civil Engineering • Quantity Surveyor Molly “I have previously studied Adult Nursing for one year at Sheffield Hallam University. I decided that Nursing was not for me and needed a complete change in career. I had always been interested in engineering and have family members that are civil engineers; this is how I decided the apprenticeship was for me. I am currently doing a Level 3 apprenticeship in civil engineering within the Flood Risk department at Doncaster Council. 11
Technical: Apprenticeship Prospectus 2018 Quantity Surveyor Length of programme I hope to complete my apprenticeship and go The programme runs for 42 months. on to fully qualify as a Quantity Surveyor and to then continue my career with either the council or another firm, where I hope to get plenty of training Entry requirements and qualifications to make me the best I can Level 3: 5 GCSE’s grades A* - C / grade 4 or above possibly be at my job. It has benefited me because (which should include English, Maths & it has made me gain confidence in myself and Science) experience in work.” What will I be doing? Working with experienced Estimators / Quantity Surveyors, you will support the delivery of quotations and estimates in line with the information provided by the client. This will involve working as part of a team, carrying out internal and external measurements on site to ascertain areas and quantities, utilising dimension books and surveying notification to obtain quantities through mathematical notation. This role will involve working both in an office and site environment. What can I do next? Completion of level 3 apprenticeship could lead onto a higher and degree apprenticeship at university. Future job prospects Apprentices could become chartered members of the Royal Institution of Chartered Surveyors (RICS). Luke “I believe that the best thing about doing an apprenticeship with Doncaster Council is that they make sure that you get the best possible training for your role and will also train you in other smaller courses to build up your knowledge in the field that you are being employed in. Apprenticeships are the best way to go as you get paid to learn one day a week and work for the other four. Not only does this give you experience in your field but also it gives you an introduction to the world of work that will build confidence throughout. 12
Apprentice Network Doncaster Council’s Apprentice Network was set “I was very fortunate to be involved with the up in 2017, run by apprentices for all new, existing Apprentice Network Charity day in which I judged and previous apprentices employed by the Council. the Apprentice Bake off. I think this is a brilliant The Network is open to all apprentices who wish to group for Apprentices to get involved in and to be a part of a group that promotes the role of the enhance their experience and opportunities. I am apprentice and gives its members the opportunity to looking forward to their plans for this year.” be involved in projects and events that can provide Jo Miller - development opportunities. Chief Executive The main aims of the Apprentice Network are to: • Offer apprentices unique experiences to manage “It was an absolute pleasure to be involved in the and support projects, further improving their event. I think the initiative and enterprise displayed future employment opportunities; by the Apprentice Network has been first class. • Promote the variety of roles that apprentices Collectively, to have raised that sum of money is undertake within the Council and to improve the phenomenal, and a great achievement involving perception of what an apprentice does each and everyone of you. I am very proud to have and can do; been able to play my part.” • Encourage apprentices to meet and work with Damian Allen - each other across the Council, providing an Director of People opportunity to make new contacts and friends, to share knowledge and experiences, and to support to each other. We are wanting to be able to have a Network that is primarily there for support and making connections in the working environment whilst also having the opportunity to become involved in activities and events that can boost our future employability. As part of establishing and promoting the Apprentice Network, all involved worked to organise a Christmas Charity event with proceeds being split between Alzheimer’s UK (Doncaster) and the Children’s Ward at Doncaster Royal Infirmary. With the main event being held on Monday 11th December last year we arranged a bake sale, quiz and raffle. Overall we totalled to just shy of £1,400. 13
Apprenticeship Prospectus 2018 Megan from the Apprenticeship Network said: “I think the best thing about having an apprenticeship with Doncaster Council is having the chance to earn while you learn as well as having so many further opportunities like work experience and work shadowing in other teams to be able to get a feel for what is also on offer throughout Doncaster. You are able to share your thoughts and ideas in tasks that you may be involved in. I have been able to use my knowledge to enhance projects in my team and the outcome is always very rewarding. Doing an apprenticeship gives you the chance to explore what you are interested in and the path you want to follow in the future. I decided to do an apprenticeship because I had no desire to go to Uni but wanted to enhance my learning. I also wasn’t sure what career path I wanted to take so undertaking a Business Admin Apprenticeship gave me a good starting point. I have benefitted from this as I have gained many skills and improved the skills I already have, I also have the best experience of working life and what it is really like to work in an office based environment. I hope to gain a full time job within the council, doing something similar to my apprenticeship as I would like to experience a different level of what I already do. I would also have aspirations to work in either IT or a creative team as they are subjects that I am very interested in.” 14
Technical: Craft Apprenticeships Apprenticeships are all about hands on experience All of our vacancies are advertised on our and what could be more hands on than the craft recruitment website www.doncastercounciljobs. trades? Here at Doncaster Council there are a wide co.uk and are constantly changing based on the range of Craft apprenticeships available in which demand for these roles. you will be guided, taught and assisted by a trade qualified mentor while earning nationally recognised For further information about Craft apprenticeships qualifications. please contact 01302 735556 or email apprenticeships@doncaster.gov.uk Entry requirements Specific entry requirements for these apprenticeships are set by the individual training providers, but we are looking for hardworking, reliable individuals with good written and spoken communication skills along with some knowledge or experience of the craft they are interested in. Assessment Apprentices are usually required to attend college one full day per week throughout the academic year, though some training providers require block release for two or three week periods every eight weeks. Qualifications • Estimator / Quantity Surveyor • Civil Engineering Technician • Horticulture and Landscape Operative • Bricklayers • Electricians • Gas Fitters • Joiners • Motor Mechanics • Plasterers • Plumbers • Painters and Decorators • Highways Workers • Heating and Ventilation Your course • First two years - Level 2 • Third year - Level 3 • Fourth year - further training for those training as Gas fitters, Electricians and Motor mechanics. 15
Apprenticeship Prospectus 2018 John “I was at college doing a Highways Course Level 1 and wanted to continue my studies in that area so an apprenticeship seemed the right choice for me. I like the mix of both academic and practical parts of my learning. The best thing about doing an apprenticeship at Doncaster Council is learning a worthwhile trade whilst getting paid, meeting new and interesting people and making new friends. The council are also very good at ensuring I have everything I need to do my job, from tools and equipment to the right clothing. I hope at the end of my apprenticeship to get a full time job repairing and constructing the roads of Doncaster. If I achieve this goal I would like to keep learning new skills through on the job training and other courses. One day I would like to progress to the position of Mason. I would hope to work on some of the larger construction projects in the future.” Jake “I wanted to do an apprenticeship in Highways because for me it is more hands on. I learn a lot quicker by doing, rather than just sitting in a classroom. I also get paid whilst learning which helped me buy and run a car; this then allowed me to go onto the Winter Gritting I think for some people who like doing practical things it is a better option than sixth form or full time college. The council is also willing to train you to a high standard and you get a lot of support whilst training. My hopes for the future are I would like to keep learning new skills and improve the ones I have. Someday I hope to pass my Light Goods Vehicle licence, become a Charge Hand and one day become a Highways Supervisor.” 16
In the Pipeline Doncaster Council is looking to offer new apprenticeship opportunities in a range of different roles and the apprenticeship standard is approved for delivery. Potential opportunities currently in development include • Chartered Legal Executive • Chartered Accountant - Chartered Institute of Public and Finance Accountancy • Civil Engineer Level 6 • Teaching Apprenticeship • Motor Vehicle • Social Worker • Planning Officer • Building Control Officer Check out our jobs site to keep an eye on what’s on offer here at Doncaster Council. www.doncastercounciljobs.co.uk Trish Wood “I have worked for the Council for almost 18 years Officer with the Adults, Health and Wellbeing in a variety of roles. I started as a part time Typist Contracts Team and was successful! This is an in the Planning Department, working my way up area I have never worked in before but decided to Personal Assistant to the Director of Policy, the challenge would be a great opportunity for Partnerships and Governance. In 2008 I decided on me. I am now starting another qualification which a career change and joined the Success Doncaster leads to the Chartered Institute of Procurement team in delivering a multi-million pound work, skills and Supply. This is a 2 year apprenticeship which and enterprise programme; my last role being is fully funded by the Council and will provide me Enterprise Co-ordinator, contract managing a £337k with key procurement skills in order to support enterprise programme. Commissioners in buying essential services, attaining best value for money, managing supply Over the years, I have been encouraged by my chain risk and enabling the Council to deliver better Managers to undertake as much learning as services for adults. possible. The most significant has been the widely recognised Prince 2 Practitioner Project I couldn’t have got this far without taking advantage Management Certificate and also an NVQ Level 3 of all the learning opportunities I have been given qualification in Business and Administration. I have over the years which have allowed me to progress also done the Council’s Management Development my career and obviously, increase my earning Programme which I completed in June 2016. potential! In September last year I decided on another All I can say, is go for it, you won’t regret it!” career change. I applied for the role of Contracts 17
Alternative Apprenticeship Prospectus 2018 Opportunities There has never been a more exciting time to They can assess your skills, view job profiles be involved in apprenticeships or choose an and help you to find courses. The service offers apprenticeship as your first step on the ladder. confidential and impartial advice and is supported by qualified careers advisers. To find out more visit If Doncaster Council isn’t your preferred choice, nationalcareersservice.direct.gov.uk. there are many alternative opportunities available in the town including: National Apprenticeships There are up to 28,000 apprenticeship vacancies National College for High Speed Rail available on the ‘find an apprenticeship’ site in a The National College for High Speed Rail is a state- variety of careers and industries across England. of the-art training facility situated in new campuses Visit gov.uk and search ‘find an apprenticeship’. in Birmingham and Doncaster. They offer a wide variety of courses, all developed with leading You can search by keyword (job role, occupation employers – meaning students will be gaining the type or apprenticeship level) and by location. exact skills the industry needs. The courses are taught through a mixture of hands-on classroom learning, using the very latest technology, and real work experience on real projects. The College opened its doors to a first intake of industry professionals and apprentices in September 2017, with courses for students aged 18+ starting next academic year. So if you’re a potential student, visit nchsr.ac.uk for more information. ConnectU2 If you are aged 16 to 18 and not currently participating in Employment, Education or training, Doncaster Council’s Participation & Transition Service can provide impartial information, advice and guidance to support you with your options. Let us guide you to make the right decision for the future. Tel: 01302 862150 Email: pats@doncaster.gov.uk Web: www.connectu2.co.uk National Careers Service The National Careers service provide information, advice and guidance to help you make decisions on learning, training and work. 18
Career Progression Apprenticeships can give you a real advantage Plenty of our training is still delivered in the when it comes to employability. The experiences classroom and there really is so much on offer and skills you gain alongside your qualification are from manual handling to project management. extremely appealing to employers. What can it lead to? Our apprentices have been very successful in You’ve read a number of our apprentices’ stories securing employment both in and outside of throughout this prospectus, telling you what their the Council. There are potential progression apprenticeship has done for them. opportunities, moving from a Level 2 (Intermediate Apprenticeship) onto a Level 3 (Advanced The opportunities for career progression are Apprenticeship) and access to further development vast. Read on to find out more about the career and training if you secure employment in the journeys of some of our employees who started council. out as apprentices. We offer apprenticeships at Levels 2 to 7, and if a team needs something new we source a training provider to deliver it. As an employer of choice we invest in the development of people. Many of our employees go through Leadership and Management Development qualifications. Staff can undertake a Level 3 or 5 apprenticeship in Management and Leadership. An extensive amount of our mandatory and core council learning is delivered via the award winning Learning Zone and as an apprentice you would benefit from accessing training via the interactive platform. Doncaster Council’s Learning Zone won the Learning Pool Live Regional Organisation of the year North 2014 and provides a range of interactive modules to staff and partner organisations. E-learning is a quick, efficient way of learning that can be carried out at your own pace and accessed via PCs, tablets and mobile phones. 19
Apprenticeship Prospectus 2018 20
Our Journeys Rebecca “After my first year in sixth form I knew university wasn’t for me. I started looking into apprenticeships and discovered that Doncaster Council have so many amazing opportunities for their trainees and apprentices. The application process was simple and I felt I was well supported throughout. I started as an apprentice in the Organisational Development team within Finance & Corporate Services and within 5 months of doing so secured a temporary position within Human Resources team as a HR & OD Assistant. I also continued to do my Level 2 qualification in Business Administration which I have now completed. After completion and my job contract came to an end I secured a permanent position within the Planning Service and I am now part way though my Level 3 qualification and looking at possible options for service specific training and qualifications to enable me to progress further in my career. Every day is different and varied which has given me a wide range of experience so far and I am still learning Alex every day. “I decided to do an apprenticeship because to be honest I was fed up of classrooms by the end of my A As an apprentice with Doncaster Council, there is so levels and even though I wanted to carry on learning, much support available to help with your qualification I wanted to do it in a work based environment with a not only from your assessor but from managers and hands on job. other colleagues too. I initially had a plumbing apprenticeship through a I definitely made the right decision leaving sixth form private company however despite enjoying the job and I have never looked back.” I wasn’t happy with the company and had always wanted to work for the council. After finishing Level 2 plumbing apprenticeship I gained a 4 year apprenticeship with Doncaster Council in Heating and Ventilation which I completed in July 2013. When starting my apprenticeship I was nervous but excited. I loved being on site, meeting new people, learning new skills and my apprenticeship helped me build my confidence. The best thing about doing an apprenticeship through the council is the support and training they provide. I have now been with the council nearly 9 years and have a permanent position as Mechanical Production Manager. I am just about to start a Management Level 5 course so there are always opportunities to keep on learning after your apprenticeship.” 21
My Journey Apprenticeship Prospectus 2018 Peter “When I left sixth form, I needed a job, so started working in a commercial butchers. The money was OK, but after a while I knew it was not what I wanted to do forever - so I decided to look for something with better development and training opportunities. I applied for a Level 2 apprenticeship in Business Admin, Customer Services and IT at Doncaster Council. I went for the interview and was successful. And I’ve never looked back! I started working in the Economic Development Department at Doncaster Council almost 20 years ago, doing Business Administration. I sat near to the Major Projects Team. Their job seemed very interesting, so I asked if I could work closer with them and do their admin. Over time, I learned more about what they did, and they gave me more opportunities to work with them on the construction projects side of things. They were really supportive in developing my skills. electrical supply to serve the area A post within this team became available so I applied • Project managing the delivery of the Waste Transfer and became an Economic Development Technician – Station at Kirk Sandall this was the start of me being able to get involved with • Fitting out several areas of the Keepmoat Stadium major projects. As a junior member of the team I was including the sports bar and gym. able to help out with the development of Lakeside. • Master planning of the Belle Vue site for residential The team were responsible for the creation of the lake, purposes new roads, land remediation, the housing, business I am currently working on the; and leisure developments, as well as the Railport • Refurbishment of the Wool Market and extension to and Doncaster Carr. Their work delivered Lakeside the markets car park as we see it today - creating thousands of jobs and • Refurbishment of Colonnades Offices and Shopping hundreds of homes... and I learned a lot. Centre • New Library, Museum and Art Gallery building on The Council have continued to support my the former girls school site on Chequer Road development by sending me to college to gain formal qualifications. Over the years, as my skills and The best part of my role is the people I work with. experience have grown, I have been promoted and Every day I get to work with dedicated people from am now a Construction Project Manager and manage across the Council in with a wide range of teams – a team of Project Managers. and with these people, we pull together to overcome all types of issues and challenges to deliver some Over the years I have been involved in some exciting of the most prestigious projects in the Borough. I projects, including; really love being part of that, and having something • The new Civic Quarter, including project managing tangible to show for all of our hard work. I would the explosive demolition of the Council House, and definitely recommend doing an apprenticeship, the design and build of the Council Civic Offices, especially at Doncaster Council, as there are so many Gresley Square and the new roads around the area different work areas and job types – something to suit • Doncaster Lakeside, including negotiating the everyone - and you can make a real difference for the disposal of land for housing and commercial people of Doncaster.” developments, and also bringing in a new large 22
Work Experience What is work experience? Nothing beats real world experience, whether fresh out of school, college or university or looking to change career, work experience can provide the practical experience to accompany your theoretical knowledge. Work experience is an opportunity for people to try out and gain exposure to real-life jobs in a work environment. These kinds of placements can provide insight and understanding of the world of work and develop a range of skills and knowledge that will be valuable in the future. Work experience placements can also benefit those who, for whatever reason may have experienced barriers to entering the workplace, or those wanting to return to work after a period of unemployment. At Doncaster Council we are proud to have been awarded a Gold accolade by quality standard organisation Fair Train for our work experience scheme. Manpreet – Customer Service Advisor How long can I have a work Ryan, a sixth form student from placement for? Ridgewood School , joined Doncaster Council in Work experience at the Council is unpaid and is November 2017 on a work experience placement typically for 2-3 weeks, although varying lengths may in Human Resources and Organisational be considered. Development. His feedback on his experience was very positive, he said it was “excellent, What opportunities are there? different to what was expected but in a good way. The opportunities are endless, with potential An extremely positive experience”. Ryan is now placements being considered in the following areas: considering an apprenticeship with Doncaster Council in the future thanks to his work experience. • Communications • Construction • Craft To apply for work experience go to Doncaster • Customer Service Councils internet page and complete the application • Finance and Accounting form on ‘How to apply’ • Heritage Services • Human Resources and Organisational www.doncaster.gov.uk/doitonline/work-experi- Development ence-placement-request • Law Or contact our team using the below details for • Libraries Service more information: • Professional Business Support Email: WEPRequests@doncaster.gov.uk • Tourism Telephone: 01302 737012 This list is not exhaustive as we will try our best to Address: Doncaster Council, Civic Office, Waterdale, seek out a placement in your desired area. Doncaster, DN1 3BU 23
Apprenticeship Prospectus Insight tours of 2018 Doncaster Council Doncaster Council throws its doors open regularly Dates of the tours are: to anyone interested in finding out more information on the roles and opportunities available in the 7th March 2018 organisation. 30th May 2018 Like many large organisations, Doncaster Council recruit a range of professional and semi-professional 27th June 2018 roles in departments, including; 16th August 2018 • Higher and Degree apprenticeships • Finance 19th September 2018 • PR and Communications • Housing 24th October 2018 • Human Resources • ICT Further details will be available on our website • Regeneration • Social Work • Tourism www.doncaster.gov.uk/apprenticeships • Transport Who’s it for? 01302 735556 This is a great opportunity for anyone considering an apprenticeship after school instead of university, apprenticeships@doncaster.gov.uk a career in local government or if you are simply wanting to understand the different roles involved in @ApprenticeinDN a large organisation. /doncasterapprenticeships What will you do? This is your chance to see inside a modern Apprenticeship Team, Doncaster Council, organisation and understand what roles are involved Civic Office, Waterdale, Doncaster DN1 3BU to make it a success. You’ll be given a presentation on the organisation, a tour of the modern building and facilities and an opportunity to ask questions with current members of staff and apprentices. Simply email your confirmation to apprenticeships@ doncaster.gov.uk or call 01302 735556 to reserve a place, stating which session you will be to free to attend. (Feel free to bring along parents or friends with you.) 24
How do I Apply? • If you have access to the internet you can find (All of the opposite is subject to successful interviews all of our available opportunities online at www. and right to work, medical clearance and two doncastercounciljobs.co.uk. satisfactory references). • Our vacancies are also posted regularly on our Facebook page: /doncasterapprenticeships and Tip – Make sure you have an up-to-date passport or on Twitter: @ApprenticeinDN. full birth certificate ready to prove your ‘Right to Work’. • Call 01302 735556 to speak to a member of the Also if your apprenticeship involves working with team or contact us by e-mail at apprenticeships@ children, the elderly and vulnerable people you will doncaster.gov.uk require a Disclosure and Barring Service (DBS) check. If so, you will need documentation to prove your current address and date of birth. Recruitment process 1. Go online. www.doncaster.gov.uk/apprenticeships 01302 735556 2. Fully complete application form apprenticeships@doncaster.gov.uk (hints and tips on page 26). @ApprenticeinDN 3. Submit application. /doncasterapprenticeships Apprenticeship Team, Doncaster Council, Civic Office, Waterdale, Doncaster DN1 3BU 4. Shortlisted applicants interviews held by recruiting managers. 5. If successful your journey begins with Doncaster Council. 25
Hints and Apprenticeship Prospectus 2018 Tips If you are invited for an interview with us, it is Teamwork perfectly natural to be a little nervous, but we can You should always: let you in to some little secrets, which may help you • Demonstrate how you endeavour to work secure your apprenticeship. On this page you will constructively with others find our employment competencies that we stand • Indicate how you will complete/manage your by as a council. They have been adopted by our own work Work and Skills Board and therefore approved by • Ask for help when needed private sector businesses and Doncaster Chamber • Be able to maintain a positive and optimistic of Commerce and Enterprise. attitude whilst working Personal interaction • Show that you can consider other’s point of view and that you would make every attempt to be accommodating even when faced with a negative situation • Be solution focussed even when presented with a negative situation You should always: • Maintain good eye contact and smile throughout the interview Productivity You should always: • Speak with enthusiasm and demonstrate positive • Express a strong work ethic and be willing to body language work hard • Be friendly, interested, show an ability to engage • Demonstrate that you can complete tasks with customers and colleagues and initiate ‘small efficiently, safely and continuously talk’ • Show that you can take initiative and assume • Speak clearly using appropriate grammar and little responsibility for completing tasks or no slang whilst being careful in word choices and not using any offensive terms or language • Present a neat and tidy appearance Quality • Give examples of how you can respond to others’ You should always: needs and requests • Show that you can take ownership/shared responsibilities completing work to a high standard and take pride in doing so • Demonstrate that you can work within time Job fit limitations and deadlines whilst still delivering You should always: customer service • Demonstrate an understanding of the organisation • Show an understanding of how important • Have an interest in working for the organisation quality is and the impact this may have on team • Have a realistic view of the role and the members or the customer responsibilities of the job • Express enthusiasm for the job and aptitude to learn 26
IT’S YOUR FUTURE www.doncaster.gov.uk/apprenticeships 01302 735556 apprenticeships@doncaster.gov.uk @ApprenticeinDN /doncasterapprenticeships Apprenticeship Team, Doncaster Council, Civic Office, Waterdale, Doncaster DN1 3BU
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