DIVI VACATION CLUB MEMBERSHIP GUIDE
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pure fun Your Membership opens the door to a world of fun and inspired destinations, where you’ll play, explore and create timeless memories with your friends and family. The fun begins the moment you start planning your first vacation… 3
pure value Discover the true value of your Membership. Your Points let you take advantage of everything from quick getaways to cruises to extended vacations. The way you travel will never be the same… 5
pure flexibility Each time you travel, you’ll select where you want to vacation, when you want to go and which room size fits your travel needs. Planning your vacations has never been this easy or this much fun… 7
congratulations & welcome to the divi vacation club! By joining this elite Club, you’ve shown your commitment to valuable vacation and family time. Congratulations on the years of fun and adventure ahead of you. You now have access to top resort destinations in the Caribbean and around the world. We’re happy to tell you that these beautiful settings will be the backdrop of your vacations for years to come. You’ll also enjoy the versatility and convenience that your Membership provides, allowing you to plan and vacation with ease. Welcome to the better way to travel. You will create timeless memories with the Divi Vacation Club. You’ll share those memories with the people who matter most to you. And it all begins today. Your adventure truly starts here. 8
let’s jump in! Your Divi Vacation Club Membership Guide The following pages will guide you through making the most of your Membership, explaining the benefits and opportunities that your purchase affords you. We’ll cover: 1. Membership Basics - page 10 Everything you need to know about Pure Points 2. Divi Club Destinations - page 28 Resort information and useful Points Charts 3. Club Loyalty Benefits - page 51 Enjoy elite club services, recognition and amenities 4. Divi Exchange Network - page 62 How to travel the world with ease 5. Helpful Information - page 70 Membership guarantees, terms to know and more Remember: you can always find the most complete and up-to-date Divi Vacation Club information at www.divivacationclub.com. To access this information, simply log in to our exclusive Member Site with your contract number and create a username and password for future logins. From there, you can explore everything about your Membership. If you have any questions at all, please call our team of Vacation Specialists at 1-888-GO1-DIVI (461- 3484) (Toll-free) or 1-305-925-3063 (International). Vacation Specialists are currently available seven days a week - Monday through Friday 9:00 a.m. to 11:00 p.m., Saturday and Sunday 10:00 a.m. to 6:00 p.m. (ET). You can also email your questions or requests to our team any time at divi@clubreservations.com. 9
membership basics what are pure points? P ure Points are your currency in the Divi Vacation Club – you use your Points to book your travel. Pure only the Points you need. This is determined based on the time of year, the destination, the size of Points are the starting point for your accommodations you desire and the vacation fun. length of your stay. Pure Points are issued annually Best of all, you can never have during the term of your Club too many or too few Pure Points! Membership, and are used to You will always have the ability to make reservations at participating purchase more Points, bank Points destinations. for the coming year or borrow or rent Points for this year’s travel. Each time you travel, you will use * Members with biennial usage are issued Points every other year during the term of their Club Membership. For more about borrowing, banking & renting Points, please see pages 22-23. 11
how many points does it take? There are so many ways to use your Pure Points, and not just on a single vacation! Let’s explore some examples of how you might travel over a three-year period using a budget of 100,000 Pure Points. YEAR ONE You have 100,000 Pure Points from your current Use Year. Take a romantic trip for two to the Take a road trip and visit fun Orlando, Get away for Thanksgiving week and visit Caribbean and enjoy Aruba Florida with the family family in Minnesota Take advantage of airline deals and stay Exchange your points for a three-night Exchange your points for an entire week of seven nights (Tues-Tues) in High Season* (Sun-Tues) stay during Peak Season* quality family time in Shoulder Season* Enjoy a one-bedroom Penthouse suite at Spread out in a two-bedroom unit at an Enjoy comfortable studio accommodations Divi Village Golf & Beach Resort Elite Quality Resort** in a Premier Quality Resort** 42,000 Pure Points 32,700 Pure Points 24,000 Pure Points • You use 98,700 Pure Points to travel in Year One • You will BANK 1,300 Pure Points toward travel in your next Use Year YEAR TWO You have 1,300 Pure Points carried over from your previous Use Year, plus 100,000 Pure Points from your current Use Year. That adds up to 101,300 total Pure Points available for use in Year Two. Visit the beautiful Hawaiian Islands for a very special The Caribbean is calling… so you’re heading back to visit tropical vacation St. Maarten Exchange your Points and enjoy two seven-night stays in Enjoy seven nights in Mid-Season* in a room with a two great resorts during High Season* spectacular ocean view and feast on amazing French cuisine Relax in a one-bedroom unit in an Elite Quality and Select Stay at Divi Little Bay Beach Resort in a spacious Quality Resort** one-bedroom suite 80,000 Pure Points 37,000 Pure Points • You use 117,000 Pure Points to travel in Year Two • You BORROW+ 15,700 Pure Points from your next Use Year to complete your travel 12
membership basics YEAR THREE You've borrowed 15,700 Pure Points from your previous Use Year, and receive 100,000 Pure Points from your current Use Year. You will have a total of 84,300 Pure Points to use in Year Three. You’re excited to dive, snorkel Get away to the city that Escape to the mountains Visit Atlantic City for more and soak up the winter sun on never sleeps: Las Vegas of Colorado for a family fun and excitement closer to Bonaire adventure home Enjoy a seven-night stay in Exchange your Points for an Exchange your Points for a Exchange your Points for a Peak Season* exciting three nights (Sun- seven-night stay in Shoulder seven-night stay and enjoy the Mon) of casino play and fun Season* ocean views, booking your stay shows only 21 days in advance Relax in a spacious, oceanfront Enjoy a one-bedroom unit at Relax in a one-bedroom unit at Stay in a one-bedroom studio studio at Divi Flamingo Beach an Affiliate Quality Resort** a Select Quality Resort** at an Affiliate Quality Resort** Resort & Casino 33,000 Pure Points 9,900 Pure Points 34,000 Pure Points 9,500 Pure Points • You use 86,400 Pure Points to travel in Year Three • You decide to RENT 2,100 Pure Points to complete your travel in Year Three * Travel dates are divided into seasons based on travel demand. Review the Divi Club Destinations Points Charts on pages 26-48, or visit www.divivacationclub.com for more details. All exchange requests are based on availability. ** Interval International identifies resorts as Interval International Elite®, Interval International Premier®, Interval International Select® or Interval International Affiliate® Resorts based on the resort quality and amenities provided. Consult your Interval International Resort Directory or visit www.intervalworld.com for more details. +When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will be allowed to pre-pay Annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid cancellation of the reservation. Planning a Pure Points vacation is easy! When you’re ready to reserve your vacation, you can book directly online at www.divivacationclub.com or call 1-888-GO1-DIVI (461-3484). Our helpful Vacation Specialists will do the rest. For more information on exchanging through the Divi Exchange Network, please see pages 62-69 13
learning to read a points chart Let’s say you want to travel the vacation will require. For this to Divi Village Golf example, let’s say you want to travel & Beach Resort during your children’s summer this year with your break, and week 30 works well with children. You your family’s schedule. This time of want to have year is in the High Season, so you plenty of space, will use 68,000 Pure Points to take so a two- this vacation. bedroom suite at Divi Village Planning your Pure Points vacation is perfect for is easy with our Points Charts. you! Points Charts for all Divi Club Destinations can be found on pages Now you need 28-50, as well as online at to decide when www.divivacationclub.com. As you want to always, if you need any assistance travel, so you use planning your vacation or the resort’s Points determining Points values, please Chart to determine call our team of Vacation Specialists how many Pure Points at 1-888-GO1-DIVI (461-3484). * *These Points values are based on a seven-night stay. 14
membership basics how to access club information The most complete and up-to-date Club information can be accessed any time through an exclusive Member Site at www.divivacationclub.com by clicking “Login.” When logging in for the first time, you will be asked to create a personal login ID and password. From there, you can explore everything about your Membership. Always log in to this Member Site before making any online Club transactions. to set up your member site login ID and password, follow these steps: • To Register – Go to www.divivacationclub.com and click “Login.” Click “Register Today” to be directed to the registration page. Enter your Divi Vacation Club contract number and the name of the contract owner or eligible user. Enter your first name, last name, address, telephone number and email address. Enter a password. Re-enter the password in the “Verify Password” field. If you would like to receive email offers and Club news, click “Yes.” For “Account Type,” click on Divi Vacation Club Member. Click the “Submit” button. • To Log In – Go to www.divivacationclub.com and click “Login.” Enter your established email and password. For “Account Type,” please click on Divi Vacation Club Member. Click “Login.” • Forgot or Lost Your Password? – Click on “Reset Password.” Enter your established email and contract number. For “Account Type,” click on Divi Vacation Club Member and “Reset Password.” • Need Help? Contact our Member Relations Department at memberrelations@divivacationclub.com. membership basic fast facts • Be sure to establish your login ID and password to the www.divivacationclub.com Member Site right away. Keep this information in a safe place. You will need to have your member information, including your contract number, to establish identity. • Only Members in good standing may make transactions, so make sure all of your fees are paid and up-to- date. • If you have questions or need assistance, contact a Vacation Specialist at divi@clubreservations.com or call 1-888-GO1-DIVI (461-3484). 15
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membership basics making a reservation using pure points Your Pure Points are issued annually during the term of your Club Membership. They are your currency for booking reservations in the Divi Vacation Club. The Use Year for all Members begins January 1 and ends December 31. During this 12-month period, you may reserve accommodations at any participating Divi Club Destination, or use the Divi Exchange Network to make reservations at a variety of worldwide destinations. To make a reservation at a Divi Club Destination, follow the instructions on page 20 or visit www.divivacationclub.com. pure points reservation booking windows for divi vacation club destinations For seven-night minimum reservations: Book a seven-night minimum stay at any Club Destination up to 480 days - one day prior to reservation check-in, depending on your level of Club Loyalty Benefits. For partial or nightly stay reservations: Book a partial or nightly stay at any Club Destination from 120 days - one day prior to reservation check-in. When making a reservation less than 365 days prior to check-in: Only members in good standing may make reservations, so please make sure all of your fees are paid before you try to book a reservation. When making a reservation more than 365 days prior to check-in: You will be allowed to pre-pay Annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid cancellation of the reservation. Reservation booking windows vary depending on your level of Club Loyalty Benefits and type of Membership. 17
pure points prime making a reservation using pure points prime When reserving your fixed week, please keep the following reservation windows in mind: home week priority period (HWPP): 391-480 days prior to check-in: President’s Elite members may reserve their fixed unit week and/or confirm a 7-night minimum reservation at any Divi Club Destination. 360-390 days prior to check-in: Platinum, Gold and Silver members may reserve their fixed unit week and/or confirm a 7-night minimum reservation at any Divi Club Destination. The Home Week Priority period ends for all members at 360 days prior to check-in. All unconfirmed fixed unit week inventory will be released to the Club for use by other Divi Vacation Club members. club reservation priority period: 121-360 days prior to check-in: Divi Vacation Club members may book a reservation for a minimum of 7-nights at any available Divi Club Destination. 1-120 days prior to check in: Divi Vacation Club members may book a reservation for 6-nights or less at any available Divi Club Destination. making your fixed week reservation fixed week fast facts • If you do not make your fixed week reservation at least 360 days in advance of your To make your fixed week reservation within your fixed week check-in date, your fixed week will be converted to Pure Points. Home Week Priority Period, simply go online to • You may also convert your fixed week to Pure Points more than 360 days in advance www.divivacationclub.com or call 1-888-GO1-DIVI of your check-in date by calling a Vacation Specialist. (461-3484) and let our Vacation Specialists take it • Once your fixed week is converted to Pure Points, you will have the ability to borrow, bank and transfer those Points. Please see pages 20-25 for more information. from there. • When making a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book a reservation. Reservation booking windows vary depending on your level of • When making a reservation more than 365 days prior to check-in. You will be Club Loyalty Benefits and type of Membership. allowed to pre-pay Annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made Please see page 77 in your Club Membership Guide for the prior to the year-end, past-due date to avoid cancellation of the reservation. reservation cancellation policy. 18
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to make a pure points reservation at any participating divi club destination, simply follow these steps! 20
membership basics reservations fast facts: • The sooner you can book a reservation, the better, so make sure you are familiar with your reservation booking window. For details, see the chart on page 19. • Your reservation will be confirmed via email, so make sure we have your current email address on file. • Please see page 71 for information on reservation fees. • If you do not check in on the first day of a reservation for any reason, you must notify the resort you are traveling to, or risk cancellation of your reservation without restoration of Points. • Points penalties and fees may be applied to cancellations. For details, see the chart on page 77. • Only Members in good standing may make reservations, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you book a reservation. • When you borrow Pure Points or make a reservation more than 365 days prior to check- in, you will be allowed to pre-pay Annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year- end, past-due date to avoid cancellation of the reservation. 21
banking pure points Even if you can’t take your yearly vacation, your Points won’t go to waste! You can bank all or a portion of your unused Pure Points to travel in the next calendar year, which allows you to put leftover Points toward an even better vacation next year. banking fast facts: • It’s easy to bank your Pure Points by calling a Vacation If you miss your Points banking deadline, any remaining Specialist at 1-888-GO1-DIVI (461-3484). Points can be used to make reservations at a Divi Club Destination for travel within the current Use Year, or to The deadlines for banking your Pure Points vary based make reservations through the Divi Exchange Network on your level of Membership. Banking deadlines are as for travel in the next Use Year. follows: • Once banked, Points cannot be un-banked. • If you are a Silver Club Member, you may bank 100% of your Points 120 days prior to the Use • Banked Points must be used during the next calendar Year end date and 75% of your Points 90 days year. prior to the Use Year end date. • Like Annual Members, if you are a Biennial Member, • If you are a Gold Club Member, you may bank your banked Points will go into the next calendar year. 100% of your Points 90 days prior to the Use Year Therefore, these banked Points may only be used for end date and 75% of your Points 60 days prior to travel outside of your normal Use Year. the Use Year end date. • If you are a Biennial Member, you must call a • If you are a Platinum or President’s Elite Vacation Specialist to bank your Points. Club Member, you may bank 100% of your Points 60 days prior to the Use Year end date and • Only Members in good standing may bank Points. 75% of your Points 30 days prior to the Use Year Please make sure all of your fees are paid before you end date. try to bank your Points. 2017 2018 2019 2017 2018 2019 22
membership basics borrowing pure points Want to plan a longer stay? Book a larger suite and invite more friends to share the fun? Celebrate a special occasion with a luxurious getaway? You can! If you find that the vacation you’re planning requires more Pure Points than you currently own, you have the option to borrow all or a portion of your Points from the next Use Year to fulfill your vacation dreams. borrowing fast facts: • You can borrow Pure Points by calling a Vacation • Only Members in good standing may make Specialist at 1-888-GO1-DIVI (461-3484). reservations, so if you make a reservation less than 365 days prior to check-in, please make sure all of • You must use all of your Points from the current year your fees are paid before you try to book a reservation. before borrowing from your next Use Year. • When you borrow Pure Points or make a reservation • Points can only be borrowed to complete a reservation. more than 365 days prior to check-in, you will be You may borrow up to 100% of your next Use Year’s allowed to pre-pay Annual Club Dues and Club Points. Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued • If you cancel your reservation, your borrowed Points (typically in October). If you choose to wait, please will go back into the year they were taken from. make certain that all payments due are made prior to the year-end, past-due date to avoid cancellation of • If you are a Biennial Member, you may borrow Points the reservation. to reserve travel outside of your Use Year by calling a Vacation Specialist. 2017 2018 2019 2017 2018 2019 23
renting pure points Need more Points for this year’s getaway? You have the option to rent additional Pure Points to complete your vacation reservation, allowing you to enhance your vacation without borrowing from next year’s Points balance. renting fast facts: • You can rent Pure Points by calling a Vacation Specialist or by logging in to the Member Site at 1-888-GO1-DIVI (461-3484) • The cost of renting Pure Points is $.04 per Point. You may rent as many Pure Points as you need to complete your transaction up to your annual allotment. Rented Points are non-refundable. If you need to cancel a reservation made with rented Points, these Points will remain in your account until their expiration date and may be used toward a new reservation during that time. Expiration dates are as follows: • Rental Points that are retained after being cancelled by a Silver or Gold Club Member will expire 300 days after the date of purchase. • Rental Points that are retained after being cancelled by a Platinum Club Member will expire 390 days after the date of purchase. • Rental Points that are retained after being cancelled by a President’s Elite Club Member will expire 480 days after the date of purchase. • If you are a Biennial Member, you may rent Points to reserve travel outside of your Use Year by calling a Vacation Specialist. • Only Members in good standing may make a reservation, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book a reservation and rent points. • When you rent Pure Points to complete a reservation more Need some assistance? than 365 days prior to check-in, you will be allowed to pre-pay We’re always here to help! Annual Club Dues and Club Operating Fees at the time of Call 1-888-GO1-DIVI (461- reservation, or you may choose to wait until annual invoices are 3484) with any questions about issued (typically in October). If you choose to wait, please make banking, borrowing or renting certain that all payments due are made prior to the year-end, your Pure Points. past-due date to avoid cancellation of the reservation. 24
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membership basics transferring pure points If you have family or close friends who are Members in the Divi Vacation Club and you have extra Pure Points, you may want to transfer your extra Points into their account to expand their vacation opportunities. Transferring Points is an easy way to help these Members create more fun memories, or even join you on your vacation! transferring fast facts: • You may transfer your Points to another Divi Vacation Club Member once a year. • All Points transferred are subject to a transfer fee. • Only Members in good standing may transfer Points, so make sure all of your fees are paid before you call a Vacation Specialist. divi’s “send a friend” program Our “Send a Friend” Program lets you give the gift of a stay at a Divi Club Destination to your friends and family members. All you need to do is make a reservation in their name at the Divi Club Destination of their choice using your Pure Points, then send them on their way! “send a friend” fast facts: • To make a reservation for a family member or friend using your Pure Points, make sure you specify To transfer Points or use the who will be coming in your place. Only the person “Send a Friend” Program, please call a Vacation Specialist whose name is on the reservation may check in. at 1-888-GO1-DIVI (461- 3484). These transactions • The “Send a Friend” Program may be subject to a cannot be done online. The fee. “Send a Friend” Program is subject to change and is for a limited time only. • Only Members in good standing may participate in this program, so make sure all of your fees are paid in full before you try to book a reservation. *The “Send a Friend” Program is subject to change or termination. 27
let’s explore the divi club destinations... 28
divi club destinations the caribbean is calling... The Divi Vacation Club was created with a them to establish rights to a variety of clear mission in mind. Its founders wanted accommodations at some of the finest to design a Club for vacationers who have resorts in the Caribbean. a true love for the Caribbean and enjoy returning to these islands year after year. The following section features the choices At the same time, they were inspired by available to you as Divi Club Destinations. today’s modern travelers, who seek to create These destinations form the core vacation a lifetime of memories with the flexibility opportunities for you as a Club Member, to visit exciting new destinations. as you can travel to these destinations directly through the Divi Vacation Club To accomplish these goals, the Club visited without exchanging your Pure Points. the islands of Aruba, Barbados, Bonaire We invite you to explore all of these and St. Maarten and secured continuing destinations and see where your Caribbean room commitments from select resorts adventures will take you! within the Divi Resorts Group, allowing 29
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divi club destinations aruba Aruba is the place to see and be seen in the Caribbean. From its famous white, sandy beaches to its vibrant, cosmopolitan nightlife, Aruba has something for everyone. Stay at one of the island’s Divi Club Destinations, each of which offers its own unique experience, whether you’re looking for a peaceful retreat or a fun-filled family vacation. Spend your days lying on the beach, shopping at the famous Palm Beach Plaza or exploring the island’s natural beauty at Arikok National Park. Aruba offers plenty of family- friendly attractions, like the Butterfly Farm and tours of the historic gold mines, as well as fun activities for adults, like experiencing the lively nightclubs and gaming at Divi’s Alhambra Casino. This Dutch-inspired tropical paradise will offer you a new and exciting adventure each time you visit! For more information about Aruba and its attractions, visit www.diviresorts.com/aruba.htm. 31
your club destination divi aruba phoenix beach resort • www.diviphoenix.com amenities • 2 Outdoor Freshwater Swimming Pools • Poolside & Beachside Swim-Up Bar • Children’s Pool • Outdoor Whirlpool & Hot Tub • Poolside Chaise Lounges & Cabanas • Beach Palapas, Umbrellas, Chairs & Towels • Beachside Dining at pureocean & purebeach Restaurants • Happy Hour & Manager’s Specials • puredeli Bakery & Cafe accommodations • Fitness Center with Updated Strength Training Equipment • Full-Service Spa* Club access to the Divi Aruba • Beach Volleyball Court Phoenix Beach Resort includes • Complimentary Treasures of the Caribbean Kids’ Club various accommodation sizes, • BBQ Grills • Lighted Tennis & Basketball Court from studios to three-bedroom • Non-Motorized Water Sports including Kayaks & Snorkeling Gear* penthouse suites. All suites • Bike Rental* are beachfront and offer fully • Gift Shop & Minimart* • Complimentary Parking equipped kitchens, spacious living • Wedding, Meeting & Event Space & Planners* areas and private balconies or • 24-Hour Security patios with sweeping ocean views. • Activities Coordinator, Tour Desk & ATM in Lobby • Hertz™ Car Rental* • Complimentary Wi-Fi This destination is rated as an Interval • Multilingual Staff (English, Spanish & Dutch) International Premier® Resort. *Indicates items available at additional cost 32
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your club destination divi village golf & beach resort • www.divivillage.com amenities • 4 Freshwater Swimming Pools • Poolside Swim-Up Bar • Children’s Pool • Lively Beachside Bars* • Poolside Dining at Seabreeze Restaurant & Sports Bar and Infinity Grill • Golf Course View Dining at Windows on Aruba and Mulligan’s Golf Café, Bar & Restaurant • Deluxe Nine-Hole Golf Course with Pro Shop & Golf Training Facility* • • Beach Palapas, Umbrellas, Chairs & Towels Beach Volleyball Court accommodations • Fitness Center with Updated Strength Training Equipment • Full-Service Spa* Club access to the Divi Village Golf • Rock Climbing Wall on the Beach* & Beach Resort includes suites that • Complimentary Treasures of the Caribbean Kids’ Club • Water Sports Center: Kayaks, Snorkeling Gear, Rafts, Sunfish & Personal are a short walk from the beach and Watercraft* a nine-hole golf course. The resort • Lighted Tennis Courts & Tennis Instruction* • BBQ Grills features various accommodation • Bicycle Rental* • Hertz™ Car Rental* sizes from studios to three-bedroom • Gift Shop & Minimart* suites and golf villas along The Links • Complimentary Shuttle Transportation to Alhambra Casino • Complimentary Parking at Divi Aruba golf course, with • ATM & Currency Exchange all accommodations offering fully • Wedding, Meeting & Event Space & Planners* • 24-Hour Security equipped kitchens, spacious living • Activities Coordinator & Tour Desk areas and private balconies or patios • Complimentary Wi-Fi • Multilingual Staff (English, Spanish & Dutch) with ocean, pool, garden or golf course *Indicates items available at additional cost views. This destination is rated as an Interval International Premier® Resort. 34
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your club destination divi dutch village beach resort • www.dividutch.com amenities • 3 Freshwater Swimming Pools • Poolside Lunches & Snacks at the Tiki Tiki Café • Poolside Chaise Lounges & Cabanas • Beach Volleyball Court • Beach Palapas, Umbrellas, Chairs & Towels • Nearby Restaurants at Divi Village Golf & Beach Resort: Windows on Aruba, Mulligan’s Golf Café, Bar & Restaurant, Seabreeze Restaurant & • Sports Bar, Infinity Grill Complimentary Shuttle Transportation to Divi Village Golf & Beach Resort accommodations • Nearby ATM & Currency Exchange • Rock Climbing Wall on the Beach* • Fitness Center with Updated Strength Training Equipment Club access to the Divi Dutch Village • Complimentary Treasures of the Caribbean Kids’ Club • Bicycle Rental* Beach Resort includes suites in a tropical • Nearby Water Sports Center: Kayaks, Snorkeling Gear, Rafts, Sunfish & Personal Watercraft* garden setting, just steps away from • Nearby Lighted Tennis Courts the beach. The resort features various • Nearby Lively Beachside Bars* • Nearby Full-Service Spa* accommodation sizes from studios to • Nearby Deluxe Nine-Hole Golf Course with Pro Shop & Golf Training Facility* three-bedroom suites, offering fully • Nearby Hertz™ Car Rental* • Complimentary Parking equipped kitchens, spacious living areas • Nearby Wedding, Meeting & Event Space & Planners* • 24-Hour Security and private balconies or patios with ocean, • Activities Coordinator & Tour Desk • Complimentary Wi-Fi pool or garden views. • Multilingual Staff (English, Spanish & Dutch) *Indicates items available at additional cost This destination is rated as an Interval International Affiliate® Resort. 36
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barbados Experience the unique flavor of Barbados when you vacation at Divi Southwinds Beach Resort. From stunning beaches to perfectly landscaped golf courses, from entertaining festivals to delectable dining – you’re sure to find plenty to love about this lively island. Take in the British influence of the Barbados culture while you watch a game of cricket or polo and enjoy high tea in the afternoon. It’s no wonder this was one of James Bond’s favorite Caribbean destinations! Activity options are endless on Barbados, and one of the most popular attractions is located just outside the resort. The St. Lawrence Gap is a walkable neighborhood stretching along the southern coast of Barbados, with delicious restaurants, fun beach activities, local shopping for unique souvenirs and an exciting nightlife scene. Outside of “The Gap,” you will find plenty of other activities, including surfing, hiking, scuba diving and some of the best charter fishing in the Caribbean. For more information about Barbados and its attractions, visit www.diviresorts.com/barbados.htm. 38
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your club destination divi southwinds beach resort • www.divisouthwinds.com amenities • 3 Freshwater Swimming Pools (One Features a Swim-Up Bar) • pureocean Beachfront Restaurant & Bar • Poolside Chaise Lounges & Cabanas • Beach Chairs & Towels • Fitness Center • Children’s Playground accommodations • Day Spa & Beauty Salon* • Lighted Tennis Courts Club access to Divi Southwinds Beach • Complimentary Treasures of the Caribbean Kids’ Club Resort includes suites with views of • Nine-Hole Professional Miniature Golf • Non-Motorized Water Sports Available* the ocean or tropical gardens. Deluxe • Nearby Lively Beachside Restaurants & Bars* oceanfront one-bedroom suites are • Car Rental* available along Dover Beach, in addition • Complimentary Parking to one- and two-bedroom suites • Wedding, Meeting & Event Space & Planners* surrounding the sparkling freshwater pool. • 24-Hour Security • Activities Coordinator & Tour Desk All suites offer fully equipped kitchens, • Complimentary Wi-Fi spacious living areas and private patios or • Multilingual Staff balconies. *Indicates items available at additional cost This destination is rated as an Interval International Select® Resort. 40
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divi club destinations bonaire For an unforgettable vacation experience, visit the naturally beautiful island of Bonaire. Known for its world-class scuba diving and snorkeling locales, this is the perfect destination for adventure-seekers. Enjoy exploring the waters right along the resort’s shoreline when you stay at the modern, colorful and fun Divi Flamingo Beach Resort. Bonaire is a nature-lover’s paradise, with protected ecosystems and an untouched tropical environment. Activities on the island go beyond just scuba and snorkeling, with plenty to see and do for the whole family. Visit attractions like the Donkey Sanctuary and Washington Slagbaai National Park. Go on a Cadushy Cactus Liquor Distillery Tour or on one of the island’s Bigfoot Tours. You and your family will love the adventures you find on Bonaire! For more information about Bonaire and its attractions, visit www.diviresorts.com/bonaire.htm. 43
your club destination divi flamingo beach resort & casino • www.diviflamingo.com amenities • PADI 5-Star Resort Dive Center with 5 Dive Boats • Piers with Direct Water Access to Boat Diving and 24-Hour Shore Diving/Snorkeling • Dive Gift Shop • International Scuba School • 2 Freshwater Pools • Divi Flamingo Casino* • 2 Oceanfront Restaurants & Bars accommodations • Poolside Chaise Lounges & Cabanas • Beach Chairs, Palapas, Umbrellas & Towels Club access to Divi Flamingo • Sundeck with Cabanas Beach Resort includes studio • Fitness Center • Shuffleboard acommodations that are just steps • Life-Size Chess Board from the ocean. Rooms feature • Complimentary Treasures of the Caribbean Kids’ Club views of a sparkling freshwater • Full-Service Day Spa & Beauty Salon • Complimentary Parking pool and offer fully equipped • Hertz™ Car Rental* galley kitchens, private balconies • ATM & Currency Exchange or patios. • Wedding, Meeting & Event Space & Planners* • 24-Hour Security • Activities Coordinator & Tour Desk This destination is rated as an Interval • Complimentary Wi-Fi International Select® Resort. • Multilingual Staff (English, Spanish & Dutch) *Indicates items available at additional cost 44
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st. maarten On this half-French, half-Dutch island, visitors to St. Maarten often feel like they are exploring two countries at once. A vacation to this unique island paradise is truly an escape from daily life, with beautiful beaches, crystal-clear waters, world-renowned culinary establishments and fabulous high- end shopping. Nestled on its own private peninsula, Divi Little Bay Beach Resort offers one of the most stunning settings on the island. Visitors to St. Maarten can experience the unique cultural fusion that makes this island unlike any other. The resort is located on the Dutch side but is only a short distance from the French side, making it an ideal location for vacationers. Some of the island’s best attractions include the French-inspired city of Marigot, the Seaside Nature Park and the Loterie Farm. For more information on St. Maarten and its attractions, visit www.diviresorts.com/st-maarten.htm. 46
divi club destinations 47
your club destination divi little bay beach resort • www.divilittlebay.com amenities • 3 Freshwater Swimming Pools • 3 Beachside Restaurants & Bars • Outdoor Whirlpool & Hot Tub • Boat Dock with Local Island Tours* • Deli with Coffee & Internet Café • Poolside Chaise Lounges & Cabanas • • Beach Umbrellas, Chairs & Towels Fitness Center with Updated Strength Training Equipment accommodations • Grocery Mart* • Full-Service Spa* Club access to Divi Little Bay Beach • Water Sports Center: Windsurfing, Scuba Diving, Snorkeling, Jet Skis/Waverunners, Fishing, Boogie Boards & Kayaks* Resort offers oceanfront suites, each • Complimentary Treasures of the Caribbean Kids’ Club with stunning scenery and large private • Lighted Tennis Court balconies or patios. The resort features • Life-Size Chess Board • Beach Volleyball various accommodation sizes from • Specialty Shops for Gifts, Jewelry & Crafts* studios to two-bedroom suites. All are • Thrifty™ Car Rental* just steps away from the sand, offering • Complimentary Parking • ATM & Currency Exchange fully equipped kitchens, spacious living • Wedding, Meeting & Event Space & Planners* areas and sweeping ocean views. There are • 24-Hour Security • Activities Coordinator & Tour Desk also casita suites tucked into the hillside, • Complimentary Wi-Fi surrounded by tropical gardens. • Multilingual Staff (English, Dutch & French) *Indicates items available at additional cost This destination is rated as an Interval International Premier® Resort. 48
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club loyalty benefits T o enhance the value of your Divi Vacation Club Membership, your Membership will include Club Loyalty Benefits*, our way to reward GOT A QUESTION ABOUT YOUR CLUB LOYALTY BENEFITS? you just for being a Club Member! Our Club email us at memberrelations@divivacationclub.com Loyalty Benefits program offers you additional Membership savings by discounting many of the vacation services and amenities you enjoy each THE LEVEL OF CLUB LOYALTY BENEFITS time you travel. We provide Club Loyalty Benefits you will receive depends on how many annual Pure Points for all levels of Divi Vacation Club Membership, you purchased: so no matter how many Pure Points you purchase, you’ll enjoy the advantage of this elite benefits • silver membership – through 64,999 Pure Points program. • gold membership – 65,000 through 99,999 Pure Points CLUB LOYALTY BENEFITS DELIVER • platinum membership – 100,000 through 299,999 Pure Points VALUABLE SAVINGS ON: • president’s elite membership – 300,000+ Pure Points 1 Club Services 2 Club Recognition 3 Club Amenities *Services and amenities are subject to change without notice for items of comparable value. 52
club loyalty benefits club services O ur Club Services Benefits* help you save money each time you take advantage of your Membership’s pure flexibility. From reduced fees to special discounts, you’ll be able to do even more with your Pure Points without additional costs. • Extended Reservation Windows for Booking As Far Out As 16 Months in Advance • Pure Points Banking Window Extended Up to 60 Days Prior to the Use Year End Date • Up to 40% Discount on Best Available Room Rate for Rental Reservations at Divi Club Destinations • Bonus Time • Savings on Club Transaction Fees • Discounted Borrowing and Banking Fees • Extended Cancellation Grace Periods • Savings on Guest Certificates • Complimentary Annual Interval International Platinum Membership • Dedicated Pre-Arrival Divi Vacation Club Concierge *Availability and savings of Club Services Benefits differ by Membership level. Please refer to the Benefits-at-a- Glance Chart to confirm which benefits you will receive. 53
club recognition A s an elite Member of the Divi Vacation Club, you’ll always be treated like a VIP. Our Club Recognition Benefits* ensure that you feel like a priority from the moment you set foot on any of our Divi Club Destinations. • Complimentary In-Room Arrival Gift • Up to 35% Discount on All-Inclusive Meal Plan • Elite Wi-Fi with Speeds of Up to 10 MBPS • Personal Vacation iPad for Use While at the Resort • Early Check-In • VIP Check-In • Access to Premier Island Events • Personal Welcome Letter from the President • Personal Dinner with Resort Manager** • Daily Housekeeping Services • Upgraded Bathroom Amenities *Availability and savings of Club Recognition Benefits differ by Membership level. Please refer to the Benefits-at-a- Glance Chart to confirm which benefits you will receive. **First time you travel to a Divi Club Destination using your Membership. 54
club loyalty benefits club amenities D ivi Club Destinations offer some of the most fantastic on-site amenities for guests to enjoy, and as a Divi Vacation Club Member, you’ll get access to exclusive savings on these through our Club Amenities Benefits.* • Preferred Reservations and Seating at All On-Site Resort Restaurants • Preferred Tee Times at The Links at Divi Aruba Golf Course • Up to 30% Discount on Golf Equipment Rentals • Up to 30% Discount on Golf and Tennis Lessons • Up to 30% Discount at The Links Pro Shop • Up to 30% Discount on Food and Beverage at Divi Club Destinations • Up to 20% Discount on Food and Beverage at Fusion Restaurant, Aruba • Up to 20% Discount at Select Island Retail Stores • Up to 30% Discount on Car Rentals • Up to 30% Discount on Spa Services • Up to 15% Discount on Non-Motorized Watersports • Free Local Newspaper • Up to 5x Instant Credit (free slot play) at Divi Club Destination Casinos • Discounts on Services for Meetings, Weddings and Special Events • Up to 35% Discounts on Diving at Divi Flamingo Beach Resort & Casino • Complimentary Nitrox Tanks for Dives at Divi Flamingo Beach Resort & Casino *Availability and savings of Club Amenities Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you will receive. 55
silver club membership level - through 64,999 pure points club services club recognition club amenities reservation window of up to up to 10% discount on food 20% discount on all- 240 days (approximately 8 and beverage at Divi Club inclusive meal plan months) Destinations Points banking deadline of 120 days prior to Use Year up to 20% discount at select end date for 100% of Points, island retail stores 90 days for 75% of Points 20% discount on rental up to 10% discount on car reservations at Divi Club rentals at Divi Little Bay Destinations Beach Resort $49/$69 additional club up to 10% discount at select transaction fees Divi Club Destination Spas up to 5% discount on $49 borrowing and banking non-motorized watersports fees at Divi Little Bay Beach Resort 48-hour cancellation grace complimentary local period from reservation newspaper booking date 2x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit) discount on meeting and wedding services up to 20% discount on diving at Divi Dive Bonaire 56
club loyalty benefits gold club membership level - 65,000 through 99,999 pure points club services club recognition club amenities reservation window of up up to 20% discount on golf up to 15% discount on 30% discount on all- to 300 days (approximately equipment rentals at The car rentals at Divi Club inclusive meal plan 10 months) Links at Divi Aruba Destinations Points banking deadline of 90 days prior to Use up to 15% discount on golf up to 15% discount Year end date for 100% of 20% off daily and tennis lessons at The at select Divi Club Points, 60 days for 75% of housekeeping Links at Divi Aruba Destination Spas Points 30% discount on rental up to 15% discount on up to 10% discount on reservations at Divi Club select merchandise at The non-motorized watersports Destinations Pro Shop at The Links at at Divi Little Bay Beach Divi Aruba Resort up to 15% discount on bonus time included complimentary local food and beverage at Divi newspaper Club Destinations 3x instant credit (free up to 10% discount on slot play) at participating $49/$69 additional club food and beverage at casinos (must be a Player's transaction fees Fusion Restaurant at The Club Member to receive Shops at Alhambra benefit) $39 borrowing and up to 20% discount at discount on meeting and banking fees select island retail stores wedding services 14-day cancellation grace up to 25% discount period from reservation on diving at Divi Dive booking date Bonaire 50% off Guest Certificates 57
platinum club membership level - 100,000 through 299,999 pure points club services club recognition club amenities reservation window of up preferred reservations up to 20% discount on to 390 days (approximately in-room arrival gift and seating at on-site car rentals at Divi Club 13 months) restaurants Destinations Points banking deadline of 60 days prior to Use up to 20% discount 35% discount on all- preferred golf tee times at Year end date for 100% of at select Divi Club inclusive meal plan The Links at Divi Aruba Points, 30 days for 75% of Destination Spas Points 35% discount on rental complimentary golf up to 10% discount on elite Wi-Fi, up to 10 non-motorized watersports reservations at Divi Club equipment rentals at The MBPS at Divi Little Bay Beach Destinations Links at Divi Aruba Resort up to 20% discount on golf complimentary local bonus time included 3 p.m. early check-in and tennis lessons at The newspaper Links at Divi Aruba up to 20% discount on 4x instant credit (free $39/$59 additional club complimentary VIP select merchandise at The slot play) at participating transaction fees check-in Pro Shop at The Links at casinos (must be a Player's Divi Aruba Club Member to receive benefit) up to 20% discount on no borrowing and banking 40% off daily discount on meeting and food and beverage at Divi fees housekeeping wedding services Club Destinations up to 15% discount on 30-day cancellation grace up to 30% discount upgraded bathroom food and beverage at period from reservation on diving at Divi Dive amenities Fusion Restaurant at The booking date Bonaire Shops at Alhambra invitation to select premier complimentary nitrox 1 complimentary Guest up to 20% discount at island events, based on tank diving at Divi Dive Certificate per year select island retail stores availability Bonaire complimentary annual Interval International Platinum Membership 58
club loyalty benefits president’s elite membership level - 300,000+ pure points club services club recognition club amenities reservation window of up preferred reservations up to 30% discount on to 480 days (approximately in-room arrival gift and seating at on-site car rentals at Divi Club 16 months) restaurants Destinations Points banking deadline of 60 days prior to Use up to 30% discount 35% discount on all- preferred golf tee times at Year end date for 100% of at select Divi Club inclusive meal plan The Links at Divi Aruba Points, 30 days for 75% of Destination Spas Points 40% discount on rental complimentary golf up to 15% discount on elite Wi-Fi, up to 10 reservations at Divi Club equipment rentals at The non-motorized watersports MBPS Destinations Links at Divi Aruba at Little Bay Beach Resort up to 30% discount on golf complimentary local bonus time included 2 p.m. early check-in and tennis lessons at The newspaper Links at Divi Aruba up to 30% discount on 5x instant credit (free no additional club complimentary VIP select merchandise at The slot play) at participating transaction fees check-in Pro Shop at The Links at casinos (must be a Player's Divi Aruba Club Member to receive benefit) invitation to select premier up to 30% discount on up to 35% discount no borrowing and banking island events, based on food and beverage at Divi on diving at Divi Dive fees availability Club Destinations Bonaire up to 20% discount on 90-day cancellation grace personal welcome letter food and beverage at discount on meeting and period from reservation from Divi’s President Fusion Restaurant at The wedding services booking date Shops at Alhambra complimentary nitrox 2 complimentary Guest personal dinner with a up to 20% discount at tank diving at Divi Dive Certificates per year Divi Resort Manager* select island retail stores Bonaire complimentary annual complimentary daily Interval International housekeeping Platinum Membership dedicated pre-arrival upgraded bathroom concierge amenities personal vacation iPad for use while at resort *First time you travel to a Divi Vacation Club Destination using your Membership. 59
BENEFITS AT-A-GLANCE Please be sure to take your Loyalty Benefits Card with you when you travel to a Divi Club Destination to receive your benefits. 1. Reservations windows vary depending on your level of club membership and type of program. 2. Cannot be combined with any promotion. 3. Not available at Divi Aruba Phoenix Beach Resort. 4. Links at Divi Aruba only. 5. At Divi Club Destinations only, where available. Car rental discounts may vary by resort location. Discount off rental fee and mileage only. 6. Spa discounts may vary by resort location. 7. Available at Aqua Mania at Little Bay Beach Resort only. 8. At select Divi Club Destinations only. 9. Alhambra Casino, Aruba only. To receive benefits, members must belong to Casino Players Club. Includes free slot play for all levels. 10. Divi Club Destinations on Aruba & St. Maarten only. 11. Divi Flamingo Beach Resort & Casino only. *Services & amenities are subject to change without notice for items of comparable value. 60
club loyalty benefits club loyalty benefits I n addition to more accommodation choices, travel flexibility and Club Loyalty Benefits, your Divi Vacation Club Membership includes access to the Divi Exchange Network, which lets you exchange your Pure Points to visit worldwide destinations. The Divi Exchange Network gives you access to hundreds of resorts in over 80 countries and lets you book Getaways, cruises and so much more! 61
travel the world with the divi exchange network... 62
divi exchange network welcome to the divi exchange network Divi Vacation Club Members can travel the world through the Divi Exchange Network, a premier exchange service that lets you use your Pure Points to book travel to hundreds of worldwide destinations. With this program, the Divi Vacation Club partners with third-party exchange companies, currently Interval International and the Interval Exchange Network*, to provide a bundle of great benefits for Members to enjoy. The following section describes some of the benefits available to you through various Interval International programs. 1 2 3 You can exchange your Pure You’ll get access to You’ll be able to share the Points through Interval substantial discounts on fun of the Divi Vacation International to book vacations experiences like shopping, Club with family and to hundreds of resorts worldwide, hotels, entertainment, dining and friends by purchasing Guest choosing any season, room type travel. Certificates. and length of stay. 4 5 6 You can purchase If you need to change your You’ll gain access to Getaways® for bonus travel plans, you can switch Interval’s online exchange vacations throughout the destinations, resorts and community, which year – plus, you’ll save $25 to $50 dates through E-Plus®, a program lets you connect with other on each Getaway®, depending on that allows you to retrade your Members for vacation tips, resort your level of Membership. reservations up to three times for recommendations and more. You’ll one low fee. also get a printed Resort Directory, included with this Membership Guide, for easy vacation planning. Please note: Some of the benefits outlined above are only available with an Interval Platinum® membership, which is complimentary during the first year of Membership in the Divi Vacation Club. Check your Interval International materials or log into www.intervalworld.com for a complete list of benefits. To confirm or upgrade your exchange membership level with Interval International, please call 1-888-GO1-DIVI (461-3484). All exchange requests are based on availability. *While it is anticipated that Interval International will provide the Divi Exchange Network benefits under an ongoing contractual relationship, there is no assurance that the agreement between the Divi Vacation Club and Interval International will continue for any particular length of time. 63
what are my exchange values? TDI refers to Interval International’s Travel Demand Index. The above values represent Interval International exchange values and are subject to change at any time. Ready to start exchanging? Go to www.divivacationclub.com or www.intervalworld.com to exchange online or call 1-888-GO1-DIVI (461-3484) and ask for the Divi Exchange Network. 64
divi exchange network Traveling beyond the Divi Club Destinations in the Caribbean is easy. Just a few simple steps will have you on your way to discovering exciting new experiences and locations around the world through our current exchange partner, Interval International. Select a resort destination from the Interval International Resort Directory, or review the experiences and exchange options included with your Membership, online at www.divivacationclub.com or www.intervalworld.com. Determine how many Pure Points you will need to exchange to book the vacation you have selected. The amount of Points you will need depends on the season resort, accommodation site, length of stay or experience you select. When planning to exchange to another resort destination online at www.intervalworld.com, you can enter your preferred destination, season and travel party size to find out how many Points your trip will require and to view all of the options available to you. You can make your reservations online at www.divivacationclub.com or www.intervalworld.com, or by calling 1-888-GO1-DIVI (461-3484) to speak to a Vacation Specialist. Once your Points exchange is confirmed, you’re ready to travel the world and enjoy amazing experiences! 65
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