Disability Inclusion Action Plan - Family & Community Services

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Disability Inclusion Action Plan - Family & Community Services
Disability
Inclusion
Action Plan
Disability Inclusion Action Plan - Family & Community Services
Feedback Process

    Draft                    Circulated        Stakeholders (GHSC)              Due
    Draft 1                  Monday 27 March   DIAP Project Team                Friday 7 April
                                               DIAP Steering Committee
    Draft 2                  Monday 10 April   GHSC Councillors                 Friday 28 April
                                               Focus Group Participants
    Draft 3                  Thursday 4 May    All Staff Function               Monday 8 May
    Final Draft              Friday 12 May     GHSC Councillors                 Wednesday 16 May
                                                                                Council Meeting
    Final Draft              Thursday 18 May   Public Display                   Thursday 15 June
    Endorsement by Council   Friday 23 June    Greater Hume Shire               Wednesday, 21 June
                                               Council                          2017

2                                                    Greater Hume Shire Council Disability Inclusion Action Plan
Disability Inclusion Action Plan - Family & Community Services
Contents

 Section                                                         Page No

 Abbreviations

 Public Statement of Commitment to Accessibility and Inclusion     5

 Introduction                                                      6

 Background                                                        6

 Policy & Legislative Requirements                                 7

 Council’s Planning Program                                        9

 Community Profile                                                 11

 Disability Action Planning Process                                12

 Community Engagement Strategy                                     13

 Community Engagement Outcomes                                     14

 Disability Inclusion Action Plan                                  18

 Monitoring and Evaluation                                         19

 Consultation and Feedback                                         19

 Conclusion                                                        19

 Greater Hume Shire Disability Inclusion Action Plan               21

 Tables

 1. Attitudes and behaviours

 2. Liveable Communities

 3. Employment

 4. Systems and processes

Greater Hume Shire Council Disability Inclusion Action Plan                3
Disability Inclusion Action Plan - Family & Community Services
Abbreviations

    ABS     Australian Bureau of Statistics

    ADA     Anti Discrimination Act

    CRPD    Convention on the Rights of Persons with Disabilities

    CSP     Community Strategic Plan

    DAIS    Disability, Advocacy and Information Service

    DDA     Disability Discrimination Act

    DIA     Disability Inclusion Act

    DIAP    Disability Inclusion Action Plan

    ED&SP   Economic Development and Social Plan

    GHS     Greater Hume Shire

    GHSC    Greater Hume Shire Council

    LGAs    Local Government Areas

    NSW     New South Wales

    PwD     People with Disability

    SEIFA   Socio-economic indices for areas

    WID     Work Inspirations Day

4                                                              Greater Hume Shire Council Disability Inclusion Action Plan
Disability Inclusion Action Plan - Family & Community Services
Public Statement
of Commitment to
Accessibility and Inclusion
Greater Hume Shire Council is committed to disability inclusion and access to build a strong and equitable
community. Greater Hume Shire Council supports the fundamental right of people with disability to choose
how they live their lives, to access opportunities and enjoy the benefits of living and working in our society as
all residents do. This belief underpins disability inclusion planning in the NSW Local Government sector and the
objective to ensure that local services, facilities and programs provided by councils are inclusive.

As part of this Greater Hume Shire Council has developed a Disability Inclusion Action Plan (DIAP). Extensive
engagement with people with a disability, their carers, family and friends as well as Council staff has been
undertaken to inform this important plan. Actions from the plan will directly inform Council’s Community
Strategic Plan ensuring accountability and reporting of the measures that will flow to the Delivery and
Operational plans.

Greater Hume Shire Council Disability Inclusion Action Plan                                                    5
Disability Inclusion Action Plan - Family & Community Services
Introduction
Greater Hume Shire Council (GHSC) has engaged people with disability and their carers as a key part of their
commitment to Disability Inclusion Action Planning as prescribed through the Disability Inclusion Act 2014
(DIAP 2014). Council’s Disability Inclusion Action Plan (DIAP) supports the fundamental right of choice for
people with disability to choose how they live their lives, to access opportunities and enjoy the benefits of living
and working in the Greater Hume Shire.

Background
Since 2014, following Council’s exit from being a provider of aged and community services, Council has been
implementing the Greater Hume Shire Community Health and Wellbeing Plan based on a health and wellbeing
profile and community consultation. The plan was developed to support Greater Hume Shire communities and
reinforces Council’s commitment to:

•       Leading local policies and developing programs and infrastructure to be inclusive
•       To advocate for residents
•       To ensure accountable and quality community services

All with the aim of improving the health and wellbeing of residents. The Plan is overseen by the Greater Hume
Health and Wellbeing Alliance representing local consumers, equity groups, and service providers (local and
regional).

The Health and Wellbeing Plan incorporates the needs of people with a disability and there are actions
specifically aimed at improving inclusion and access across the shire. These actions will be subsequently
integrated into the GHSC Disability Inclusion and Action Plan.

6                                                                      Greater Hume Shire Council Disability Inclusion Action Plan
Disability Inclusion Action Plan - Family & Community Services
Policy and Legislative
Requirements
The Disability Services Act (1993) was replaced by the Disability Inclusion Act (2014) and Disability Inclusion
Regulation 2014 requiring all councils, in NSW to have a Disability Inclusion Action Plan (DIAP) by 1 July 2017.
The Disability Inclusion Act 2014 (DIA) is linked to the national and international policy and legislation improving
inclusion for people with a disability (Figure 1).

Greater Hume Shire Council Disability Inclusion Action Plan                                                      7
Disability Inclusion Action Plan - Family & Community Services
People with disability refers to people who may need support to fully participate in society, whether temporarily
or throughout their lives. This may include people with changing abilities due to ageing, people with a temporary
illness or injury that affects their ability to participate, children with disability, Aboriginal and Torres Strait
Islander people with disability, or people with disability from culturally and linguistic diverse backgrounds.

    Other relevant Legislation and Standards that inform Council’s Work

    •   Commonwealth Disability Discrimination Act 1992 (DDA)
    •   Commonwealth Disability (Access to Premises – Buildings) Standards 2010
    •   NSW Anti-Discrimination Act 1977 (ADA)
    •   Local Government Act 1993 and Local Government (General) Regulation 2005
    •   Convention on the Rights of Persons with Disabilities (CRPD) 2008
    •   Fair Work Act 2009 and the Fair Work Regulations 2009

8                                                                     Greater Hume Shire Council Disability Inclusion Action Plan
Disability Inclusion Action Plan - Family & Community Services
Council’s Planning Program
Council is committed to the requirement that disability inclusion action planning is positioned as core business
and incorporated into the Integrated Planning and Reporting (IP&R) cycle so that councillors and council staff
at every level consider the inclusion of people with disability throughout all areas of council. Council has linked
and incorporated the DIAP into the Greater Hume Shire Council Community Strategic Plan.

Known as “Live A Greater Life, Our Community Strategic Plan 2017 – 2030” the Community Strategic Plan
(CSP) reflects the Greater Hume community’s long term priorities and aspirations and forms the foundation
for all Council operations and subsequent plans. During the past three years Council has undertaken extensive
community engagement with residents and the community resulting in a number of important plans. These ‘sub
plans’ have in turn informed the current review of the CSP -

•         Visitor Experience Plan
•         Community Health and Wellbeing Profile and Plan
•         Economic Development and Social Plan
•         Roads Strategy
•         Strategic Land Use Plan
•         Waste Management Strategy
•         Greater Hume Children Services Strategic Plan

The Disability Inclusion Action Plan will be an additional plan that will inform the CSP and detailed actions in the
Annual Operational Plan.

Greater Hume Shire Council Disability Inclusion Action Plan                                                       9
Disability Inclusion Action Plan - Family & Community Services
Council is committed to Disability Inclusion Action Planning. Each of the strategies and actions in the Disability
Inclusion Action Plan are linked to the Community Strategic Plan.
The strategies address four (4) key areas:

•       Developing positive community attitudes and behaviours
•       Creating liveable communities
•       Supporting access to meaningful employment
•       Improving access to services through better systems and processes

10                                                                     Greater Hume Shire Council Disability Inclusion Action Plan
Community Profile
Population
The Greater Hume Shire consists of the 5 main towns of Holbrook, Culcairn, Henty, Jindera, and Walla Walla,
as well as the villages of Burrumbuttock, Woomargama, Gerogery, Walbundrie, Morven and Brocklesby. The
largest towns and villages provide services to the surrounding local districts with Holbrook and Culcairn service
centres for the Hume and Olympic Highways.

The Estimated Resident Population, Local Government Areas, New South Wales 3218.0 issued by Australian
Bureau of Statistics on 31 March 2015 indicates that the Greater Hume Shire has a population of 10,258.

The characteristics of Greater Hume Shire (ABS 2011 Census):

•          Is older >65yrs than the remainder of NSW - GHS 21% NSW 15%
•          Median age 43 years
•          Average personal income $479/week
•          has the same proportion of Aboriginal people as NSW;
•          has less people born overseas and speak languages other than English at home than NSW;
•          has pockets of disadvantage; and
•          has an extremely low crime rate; and
•          has significantly more people volunteering GHS 26% NSW 18%.

SEIFA
Greater Hume Shire is among the 50% least disadvantaged LGAs in Australia, the SEIFA score (2011 ABS) was
989 ranking it 341 in Australia and 102 in NSW.

Pension Support
In 2011, 24% of the population of Greater Hume Shire (2426 people) were concession card holders, a higher
percentage than NSW overall at 23%. Pension categories were similar or lower than NSW, the proportion of
Pension Concession card holders was slightly higher than NSW (23% Greater Hume, 21% NSW)

Disability
In 2011, 5.5% of the Greater Hume population needed assistance because of disability, up a rise of 1.3% from
4.2% in 2006. This compares with 5% for all NSW. The biggest group were the 85+ year group where the
rate reached 50%. The next highest rate was among the 75-84 year-olds at 19%. In 2011, 5% (513) reported
as needing assistance with core activities. Overall, 5.5% of males and 5.5% of females reported a severe or
profound disability requiring assistance.

Greater Hume Shire Council Disability Inclusion Action Plan                                                    11
Carers
In 2011, 15% of residents in the Greater Hume Shire aged 15+ gave unpaid care to another needing assistance
compared to 12% for all NSW. Generally more women than men were carers with 17% of women undertaking
unpaid care and 11% of men. The proportion of adults who gave unpaid care rose from 2% in 2006 to 11% in
2011.

Summary
In line with the national trend, the Greater Hume Shire has an ageing population and is among the 50% least
disadvantaged LGAs in Australia, the SEIFA score (2011 ABS) was 989 ranking it 341 in Australia and 102 in
NSW.

In 2011, 5.5% of the Greater Hume population needed assistance because of disability and 5% (513 people)
reported as needing assistance with core activities. Overall, 5.5% of males and 5.5% of females reported a
severe or profound disability requiring assistance.

These socio demographic trends have significant implications for planning, services and the economic
sustainability of Greater Hume.

Disability Action Planning
Process
Greater Hume Shire joined with the newly formed Snowy Valleys Shire to coordinate the development of
the DIAP. Both Councils committed to a joint process appointing project workers and a Steering Committee
was established representative of executive staff and Councillors/Administrator. A project team representing
community services staff and people with disability and their carers coordinated the community engagement
and key activities required to develop the Plan (Figure 2).

12                                                                  Greater Hume Shire Council Disability Inclusion Action Plan
Community Engagement
Strategy
Approach
Council is committed to improving quality of life in Greater Hume Shire through the involvement of the
community in development of policies, programs and services. Council is also committed to ensuring that all
views are considered through inclusive deliberation and active involvement of the community.
The DIAP Community Engagement Strategy was informed by the following adopted principles. We will strive to
make all engagement – communication, consultation, involvement, collaboration and partnerships:

• Inclusive and accessible
• Productive and enterprising
• Approachable and welcoming
• Consistent so we know where we stand
• Engaging, exciting and inspiring.

Methods
The methods were informed by people with disability and carers participating on the Project Team. Table 1
describes the target group, method and time frame.

Table 1 Community Engagement Methodology

 Target Group                           Method                                                       Outcome
 Council Staff Survey                   Email link to survey on Survey Monkey.com                    24 responses
 PWD & Carers                           Focus Groups held in local community settings and            3 focus groups
                                        centres                                                      Culcairn - 4 participants
                                                                                                     Holbrook – 6 participants
                                                                                                     Jindera – 7 participants

 Greater Hume Health and                Workshop 4 key areas                                         50 participants
 Wellbeing Alliance
 PwD and Carers                         Email link to survey on Survey Monkey.com                    8 Responses
 All Council Staff                      All Staff Day 4 May 2017 Presentation on Draft DIAP and      38 Responses
                                        panel of people telling their experiences of living in the
                                        shire with a disability

Greater Hume Shire Council Disability Inclusion Action Plan                                                                      13
Community Engagement
Outcomes
The four key disability inclusion focus areas were used as a framework for community engagement. The
following information summarises the outcomes under each of the key areas.

1.     Developing positive community attitudes and behaviours
 What you told us -
 • Council to role model inclusiveness
 • Lead by example
 • Engage with people with a disability and their carers in decision making and policies
 • Acknowledge champions and groups eg Australia Day Celebrations
 • Tackle stigma – through various media
 • Encouraging communities to listen to people with disabilities – assertiveness required
 • Education: partner with schools, business and community groups to raise awareness about the
   rights of PwD
 • Provide special training to customer service staff as well as councillors and also awareness of
   what is available in the shire
 • ‘Encouraging people and communities to listen to people with disabilities’

14                                                                Greater Hume Shire Council Disability Inclusion Action Plan
2.        Creating liveable communities

 What you told us -
 •     Improve access to public facilities
 •     Disability toilets in town centres
 •     AUDIT council facilities
 •     Accessible road crossings
 •     More road crossings with safety islands
 •     Improved Signage (both tactile and visual and audible)
 •     Improve footpaths “footpath access for prams as at times they just end and it is difficult to push
       a pram up or down the curb (would be same if not worse for wheelchair)’
 •     Advocate to improve access to and within local business
 •     Sell the benefits of inclusiveness and access to business
 •     Improve community transport
 •     Fence some playgrounds for people with children with cognitive disability, especially those near
       creeks “she can run so fast, in an instant she is off to the water”
 •     Incorporate Universal Design into everything we do “Engineers and technical services talk to
       PwD”
 •     Websites that are accurate – when they say ‘accessible’ that they are
 •     Advocate for affordable and accessible community transport ‘Accessible, point to point transport
       is not available’.
 •     Provide and improve disability parking options in town centres: ‘There are no disable parking
       spots in any Holbrook streets’. ‘There is no disabled parking in the main street of Jindera’
 •     When providing disabled parking in main streets, there needs to be good access to footpaths and
       not where someone else can park in front of the access point
 •     Review and improve signage eg Jindera Hall
 •     Allocate an annual budget for upgrading access to Council facilities.
 •     Share disabled ramps and chairs among the shire pools which have none.
 •     Make tables in all parks wheelchair accessible
 •     Ensure that parks equipment and tables have pathways to them
 •     Install “Liberty Swings” in the shire’s parks
 •     Have a “Changing Places” facility in the shire
 •     ‘Sell the benefits of inclusiveness to business’
 •     Develop mobility maps for the towns in the shire
 •     Install Community Boards in the towns with Q codes on them with information for accessing
       aged and disabled services and information. “Even better if they are located so that you don’t
       have to get out of the car for people with mobility issues”

Greater Hume Shire Council Disability Inclusion Action Plan                                             15
3.     Supporting access to meaningful employment

 What you told us -
 • Review GHSC Human Resource policies and procedures for inclusiveness and diversity
 • Improve community transport
 • Overcome barriers to employment
 • Promote incentives for employing PwD
 • Encourage more economic development generally to improve opportunities
 • Educating shops/businesses about their obligations to people with a disability and their carers
 • ‘Educating shops/businesses of the ‘invisible workforce’ – people wanting to work’
 • Engage local businesses – encouraging targets
 • Ensuring physical access to employment for people with disabilities
 • Model on other successful programs such as the Employment Circles Of Support (ECOS)
   program by DAIS
 • Employ more people with a disability with security of employment, not just short term

16                                                             Greater Hume Shire Council Disability Inclusion Action Plan
4. Improving access to services through better systems and
processes
 What you told us -
 •     Inclusive website – iPad/Phone friendly
 •     Audible options on website
 •     Have and aged and disability section on the website perhaps with videos
 •     Council newsletter – easier to read
 •     Council newsletter – make it available in different formats – CD, larger print, by email, braille
 •     Social media options
 •     Making feedback easy – complaints, compliments, general feedback – making available different
       formats
 •     Importance of Council keeping up with new technologies that make life easier for people with a
       disability
 •     Consultation with PwD during planning phases for all new community projects
 •     Provide to motels and advertise on signage boards all the accessible facilities in the towns eg toilets,
       parks, pools
 •     Advertising and marketing of this plan once endorsed to let the community know what it happening
 •     Include access and equity criteria in community grants program ‘Please include someone with a
       disability on boards or committees when planning town upgrades/modifications and events’.
 •     Improve accessibility in Council Offices “Change the heights of a portion of customer service
       desks. Access to toilet facilities can be difficult if the doors are too heavy to push open. To
       access the toilet facilities at the Culcairn Library customers have to walk through a narrow
       entryway”

Greater Hume Shire Council Disability Inclusion Action Plan                                                       17
Disability Inclusion Action
Plan
The Community Engagement Outcomes have informed the Disability Inclusion Action Plan (DIAP) attached.
The plan details the strategies, actions, time frames and resources required to implement the required
improvements.

Each of the Strategies will be reflected in the Live A Greater Life, Our Community Strategic Plan 2017 – 2030.

The approved CSP and DIAP will assist Council with its obligation under the Disability Discrimination Act 1992
and provide a strategic framework for Council to plan for, and respond to, issues relating to disability access.

Risk Assessment
The DIAP will provide evidence of Council’s commitment to continue to improve access for people with
disability. As part of the development of the DIAP a risk management approach has been implemented in
accordance with Council’s Risk Management process. This risk assessment considered risks associated
with the development of the draft DIAP, identified potential risks and mitigation strategies in the ongoing
implementation of the draft DIAP.

Financial Implications
The DIAP is primarily funded through the existing operational and capital budgets. The strategies and actions in
the Plan will be identified within the Community Strategic Plan. Some strategies are unfunded and would require
a funding proposal to progress. Unfunded projects, will be considered as part of the preparation of the Delivery
Program and annually via the annual planning process. A number of strategies within the Action Plan relate to
audits being undertaken as the first step. Such audits would then inform a strategic and holistic approach to
improvement. This work will need to be costed and funding allocated when further details are available at the
completion of a detailed strategy such as a public toilet strategy.

18                                                                    Greater Hume Shire Council Disability Inclusion Action Plan
Monitoring and Evaluation
Council will engage a Reference Group representing PwD, Carers, Service Providers and Advocates to review
and monitor the implementation of the DIAP. A summative review will be undertaken annually and formal review
every four years.

Councils must summarise how the DIAP component of the IP&R will be monitored and evaluated. This may be
done separately or through the usual process of monitoring and reporting on IP&R documents.

Consultation and Feedback
Copies of the draft DIAP were circulated to PwD, Carers and other stakeholders as per the feedback process
identified on page one. The data was also presented at the GHSC All Staff function on 4th which gave staff
the opportunity to provide any further feedback and comment on the implementation of the Plan. Following the
incorporation of all the feedback on the draft from the relevant stakeholders, the final draft for public exhibition
was placed on GHSC website and at Council offices for feedback following the May Council meeting.

Feedback was provided to Council and the Plan presented to the June Council meeting for endorsement.

Conclusion
The provision of accessible and inclusive communities is a vital part of enabling people
with disability to participate in community life in the Greater Hume Shire. The Disability Inclusion Action Plan
2017-2021 will assist Council in meeting its obligations in relation to the NSW Disability Inclusion Act 2014 and
ensure a strategic approach exists to support people with disability to participate fully in community life and
access Council facilities and services.

Greater Hume Shire Council Disability Inclusion Action Plan                                                        19
20   Greater Hume Shire Council Disability Inclusion Action Plan
Disability Inclusion Action Plan
 1.      Attitudes and behaviours
 Strategic Objective: GHSC leads a welcoming and inclusive community
 Outcome: GHS is diverse, inclusive and sociable and all residents feel a strong sense of belonging and cultural relevance.

 Actions                     Expected outcome             Risk     Responsibility        Frequency/Year        Resources      Performance            Link to CSP
                                                                                                                              indicator              Outcome
 Develop                     International day    M                Community Health      Annual – from         $5,000/yr       %focus group          Theme 2
 partnerships with           of people with a                      & Wellbeing Coor-     2018-19                              participants report    Outcomes 2.1, 2.2,
 business, industry          disabilities is cel-                  dinator                                                    improvement in         2.1 2.3
 & education to              ebrated with a focus                                                                             community attitudes
 raise awareness and         on education and                                                                                 & behaviours
 improve knowledge           community aware-                                                                                 # schools
 and understanding           ness.                                                                                            engaging in
 of PwD/Carers                                                                                                                awareness program
 Accredited inclusive        Annual all abilities         H        Corporate Services    2nd Yearly            $5,000          % PwD/Carers          Theme 1
 customer service            customer service                      Manager                                                    report improved        1.1,
 training program            training program                                                                                 customer service       Theme 2
 for GHSC staff and                                                                                                           # local business/      Outcomes 2.1, 2.2,
 local services/                                                                                                              services engaging      2.1 2.3
 business                                                                                                                     in the training
 Topics: Advocacy,                                                                                                            All customer ser-
 disability services,                                                                                                         vice staff complete
 customer service,                                                                                                            accredited inclusive
                                                                                                                              service provision
                                                                                                                              training

Greater Hume Shire Council Disability Inclusion Action Plan                                                                                                       21
Actions               Expected outcome     Risk   Responsibility       Frequency/Year   Resources      Performance                 Link to CSP
                                                                                                        indicator                   Outcome
 Engage PwD/Carers     PwD/Carers           H      General Manager      4th Yearly       Nil            # PwD/Carers                Theme 1
 in the CSP process    are targeted to                                                                  participating               1.1, 1.2, 1.3
 and other planning    participate in the                                                               in the CSP and              Theme 2
 and development       CSP and comment                                                                  other planning              Outcomes
 processes             on drafts.                                                                       and development             2.3
                                                                                                        process

 Promote NSW           Circulate Carers     M      Corporate Services   Ongoing          Nil            #Carers needs               Theme 1
 Carers Charter and    Charter to staff            Manager                                              and rights are              1.1
 Carers rights to      Carers identified                                                                acknowledged
 GHSC Staff
 Annual all staff      Access and           H      General Manager      2nd yearly       $500           # staff report              Theme 1
 function to include   inclusiveness                                                                    improved under-             1.1
 accessibility and     training                                                                         standing about
 inclusiveness                                                                                          accessibility and
 service provision                                                                                      inclusiveness
 training
 Take every            Council participates H      Council              Ongoing          Nil             %focus group       Theme 1
 opportunity to        in national                 General Manager                                      participants report 1.1
 promote inclusion     awareness days/                                                                  improvement in
 and raise awareness   programs’                                                                        community attitudes
 of the needs of PwD   All Council                                                                      & behaviours
                       supported
                       community
                       activities have a
                       disability inclusion
                       and access plan

22                                                                                                   Greater Hume Shire Council Disability Inclusion Action Plan
2.         Liveable Communities
 Strategic Objective: GHSC delivers liveable, well-designed and serviced communities that support wellbeing and enhance quality of life
 Outcome: Physical and social connectivity is available to all, designed to be inclusive of people with special needs and people in different stages of life.

 Actions                     Expected outcome             Risk       Responsibility         Frequency/Year        Resources              Performance            Link to CSP
                                                                                                                                         indicator              Outcome
 Audit Shire                 Audit complete      H                   General Manager        2017/2018             $20-30k                Audit completed        Theme 3
 functions, facilities,      Actions prioritised                     Director                                                            DIAP updated           3.1,
 services and                DIAP updated                            Engineering                                                         CSP reflects
 information sources         PwD engaged in the                      and Director                                                        changes
 against Access to           audit                                   Environment and                                                     Priorities funded
 Premises Standards                                                  Planning
 and other relevant
 standards for
 inclusiveness
 Engineering and             Universal Design is H                   Director               2017/2018 &           Nil                    Compliant with         Theme 3
 Environment staff           adopted as a policy                     Engineering            ongoing                                      the principals of      3.1
 are familiar with and                                               and Director                                                        Universal design       Theme 4
 apply the principles                                                Environment and                                                     and CAPT               4.2
 of Universal Design                                                 Planning
 and Continuous                                                      and staff
 Accessible Path and
 Travel (CAPT)
 Signage is                  Audit signage as             H          Director               2017/2018             AA                     Signage is             Theme 3
 accessible and              part of the above                       Engineering                                                         accessible and         3.1
 inclusive                   process                                 and Director                                                        inclusive
                                                                     Environment and
                                                                     Planning
 Advocate for                PwD/Carers are       H                  Community Health       annually              Nil                    Affordable and       Theme 4
 local affordable            able to access local                    and Wellbeing                                                       accessible transport 4.2
 accessible                  & affordable CT                         Coordinator                                                         available in GHSC
 community                                                           & Alliance
 transport
Greater Hume Shire Council Disability Inclusion Action Plan                                                                                                                   23
3.        Employment
 Strategic Objective: GHSC workforce is diverse
 Outcome: Employment diversity enables people to live and work in the same community ,while also attracting a diversity of workers into the Shire.

 Actions                 Expected outcome    Risk                  Responsibility        Frequency/Year        Resources             Performance                 Link to CSP
                                                                                                                                     indicator                   Outcome
 Review GHSC             P & P reviewed, HR H                      Corporate Services    2nd yearly            Nil                   Policies, procedures        Theme 1
 employment              staff trained and                         Manager                                                           and processes are           1.4
 HR policy and           PwD are appointed                                                                                           inclusive
 processes for           Workplaces are                                                                                              PwD on staff
 inclusiveness           adapted to be
                         accessible &
                         inclusive
 Employ and              GHSC Workforce is M                       General Manager       Review 2nd yearly     Nil                   % diversity of the          Theme 1
 maintain a diverse      diverse                                                                                                     workforce                   1.4
 workforce by
 making diversity
 and inclusion key to
 workforce planning
 Advocate and            Residents are able M                      Economic              Review 2nd yearly     Nil                   % employment                Theme 1 1.4
 encourage local         to realise their                          Development                                                       reported in the
 business and            potential, work                           Officer                                                           Business Survey
 industry to establish   productively and
 a diverse workforce     make a contribution
                         to their community

24                                                                                                                                Greater Hume Shire Council Disability Inclusion Action Plan
Actions                     Expected outcome             Risk   Responsibility        Frequency/Year       Resources             Performance           Link to CSP
                                                                                                                                  indicator             Outcome
 Include                     Children with                H      General Manager       Annually             Nil                   Children with a       Theme 1
 inclusiveness in            a disability are                                                                                     disability actively   1.1
 the Workplace               invited to actively                                                                                  participate in the
 Inspirations Day            participate in the                                                                                   WID
                             WID

 4.         Systems and processes
 Strategic Objective: GHSC systems, processes and functions are inclusive of all people enabling everyone to access resources” rights” goods and services.
 Outcome: GHSC is inclusive and promotes equality and values diversity.
 Actions               Expected outcome Risk                      Responsibility         Frequency/Year       Resources            Performance          Link to CSP
                                                                                                                                   indicator            Outcome
 Accessible website Accessible website H                          EA                     17/18                See CSP                % PwD report       Theme 4
 with a clearing       with a tab of content                                                                                       the website to be    4.2
 house of resources for PwD/Carers.                                                                                                accessible and
 and services                                                                                                                      inclusive and
 (business, health,                                                                                                                compliant with
 advocacy) for PwD/                                                                                                                SCAG 2.0 AA
 Carers.
 Compliant with
 WCAG 2.0 AA
 Use multiple          Media &               M                    EA                     17/18 and ongoing $1,500                  All council          Theme 4
 accessible            communication                                                                                               document and         4.2
 and inclusive         staff are trained                                                                                           community
 communication         to use multiple                                                                                             resources are
 strategies            inclusive language                                                                                          accessible
                       and mediums

Greater Hume Shire Council Disability Inclusion Action Plan                                                                                                           25
Actions                Expected outcome     Risk   Responsibility        Frequency/Year     Resources      Performance                 Link to CSP
                                                                                                            indicator                   Outcome
 Staff are aware        Staff access         H      Manager Corporate Ongoing                ??              % staff satisfied          Theme 2
 of the resources       resources                   Services’                                               they are aware              2,2
 needed to respond                                  Community Health                                        of the resources
 to PwD/Carers                                      and Wellbeing                                           needed to support
                                                    Coordinator                                             PwD/Carers
 GHSC Policies and      Policies and         H      General Manager   Annual Review          Nil            GHSC policies and           Theme 1
 procedures reflect     procedures review           Directors                                               procedures are              1.1
 the needs of PwD/      includes diversity                                                                  inclusive and reflect
 Carers                                                                                                     the needs of the
                                                                                                            community
 Criteria for Council   Grant criteria is    M      Community Health      2017               Nil            Successful                  Theme 1
 Community grants       reviewed by DIAS            and Wellbeing                                           applications include        1.1
 includes diversity,                                Coordinator                                             the needs for PwD
 accessibility and                                                                                          and Carers. (Where
 inclusiveness                                                                                              applicable)
 Review volunteer       PwD and Carers       M      Manager Corporate     2018 and ongoing   Nil              % PwD/Carers              Theme 1
 policies and           are participating           Services                                                volunteering in             1.1
 processes to           in volunteering             Community Health                                        Council Activities
 include PwD            activities                  and Wellbeing
                                                    Coordinator
 Train council          Community            M      Executive Assistant   2018/19            $20K           >50% of                     Theme 1
 staff on inclusive     engagement                  Community Health                                        councillors and             1.1
 community              activities are              and Wellbeing                                           relevant staff attend       1.2 1.3
 engagement             accessible and              Coordinator                                             IAP2 Training.
                        inclusive
 GHSC Community         Engagement           H      Executive Assistant   2017               Nil            Community             Theme 1
 Engagement             strategy includes                                                                   Engagement            1.2 1.3
 Strategy is            PWD/Carers                                                                          Strategy is inclusive
 inclusive of PwD

26                                                                                                       Greater Hume Shire Council Disability Inclusion Action Plan
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