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Director of Tuttleman Counseling Services
Position Profile
Prepared by
The Opportunity
Temple University, a top-tier research institution in
Philadelphia serving nearly 40,000 undergraduate,
graduate and professional students, is pleased to
announce a national search for the position of
Director of Tuttleman Counseling Services (TCS).
This position provides an exciting opportunity for an
accomplished, strategic, and creative clinician to lead
and inspire a large, interdisciplinary staff in
supporting the needs and priorities related to all
aspects of mental health for a diverse student body
in a dynamic campus environment. TCS offers a range of culturally sensitive mental health services
and programs that support the psychological health and academic success of the diverse community
of Temple students.
Competitive candidates will possess excellent clinical and administrative experience and a passion for
delivering high-quality and confidential counseling services and programming for students. Through
collaboration and vision, the new Director will lead efforts to identify and implement innovative
practices, preventative approaches, and new operational models and methods to address the ever-
changing mental health needs of all Temple students. The Director must have a deep respect and
appreciation for Temple’s focus on student success, inclusivity, and student engagement, as well as
demonstrated success working with and supporting diverse undergraduate and graduate student
populations.
Position Summary
The Director of Tuttleman Counseling Services (TCS) reports to the Associate Vice President for
Student Affairs/Dean of Students within the Division of Student Affairs. The Director serves as a
member of the Division of Student Affairs Leadership Team and the CARE Team (a multidisciplinary
students of concern team). The Director contributes to a positive university experience for every
student and is accountable to all of the Division of Student Affairs (DoSA) Values. The DoSA values are
Excellence, Inclusion, Innovation, Integrity, and Respect.
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Director of Tuttleman Counseling Services 2
Position Summary (Continued)
This position will provide strategic, clinical, fiscal, and administrative vision and leadership
regarding the provision of counseling services on campus, including assessment, crisis intervention,
short-term individual therapy, referral services, and outreach programming. The Director will
oversee and direct all services provided by TCS and will be responsible for ensuring that services
meet the needs of the diverse student body and that TCS is in strict compliance with PA law, HIPAA
law, and American Psychological Association (APA) professional ethics.
The Director serves as one of the key liaisons to University departments, administrators, faculty,
and staff on student mental health issues, policies and practices; provides supervision, professional
development, and evaluation of professional and support staff (42 total FTE & PTE); manages the
operational budget (approximately $3,000,000) and setting of priorities for resource utilization;
directs clinical and consultative services, including crisis intervention and outreach; and leads TCS
in the strategic planning, development, implementation, evaluation, and continual improvement of
comprehensive behavioral health initiatives that incorporate multicultural diversity, inclusivity and
social justice concepts and principles to support overall student wellness.
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Director of Tuttleman Counseling Services 3
Essential Functions of the Position
Strategic Vision, Leadership & Planning
‣ Continues the vision for mental health services including counseling, prevention and
emergency response; help to continually update the TCS scope of practice.
‣ Develops new and innovative ideas to the provision of mental health services on a university
campus, particularly as it relates to addressing the issue of nationwide growth in demand for
mental health services.
‣ Ability to trial new modalities and operational models designed to meet this increasing
demand, while matching clients with the most appropriate level of care.
‣ Develops and supports processes that
encourage integrated care efforts and reduce
barriers to care across health and wellness
programs at the University.
‣ Provides support and leadership regarding
mental health in a diverse campus community.
‣ Ensures TCS has adequate financial, staff, and
technology resources for the delivery of highest
possible level of care; provide strong
stewardship for all resources.
‣ Establishes departmental priorities in conjunction with the strategic vision of the Division of
Student Affairs and the needs of the University community.
‣ Provides supervision to the Associate Director for Administration the Associate Director for
Training, Chief Psychiatrist, Administrative Director, Unit heads, and provides oversight of
clinical and administrative staff at TCS.
‣ Serves as an inspirational and motivating leader, exemplifies excellence in the delivery of
mental health services, and supports the professional growth of staff in TCS. The Director
works with clinical and administrative leadership to set clear expectations for staff and
conduct regular performance evaluations.
‣ Collaborates with the Associate Vice President for Student Affairs/Dean of Students on
evaluating, developing, and advising on University policies as they relate to the mental health
needs of students.
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Director of Tuttleman Counseling Services 4
Essential Functions of the Position (Continued)
Clinical Administration and Management
‣ Responsible for the recruitment, supervision, and evaluation of TCS clinical and administrative
staff.
‣ Coordinates crisis intervention response processes and systems for TCS, including providing
clinical back-up and supervision for on-call clinicians (TCS uses ProtoCall).
‣ Provides supplemental clinical services for students in times of high demand and/or high case
complexity.
‣ Develops and implements assessment protocols for TCS that enable ongoing evaluation of
services and student needs.
‣ Ensures high quality training and professional development of TCS staff including continuing
education to maintain licensure and to stay current in the field of collegiate mental health.
‣ Provides oversight of the management of TCS fiscal resources totaling approximately $3
million per year.
‣ Oversees the development and implementation of policies and procedures for TCS operations.
‣ Ensures TCS’s continued accreditation with the American Psychological Association (APA) and
the International Association of Counseling Services (IACS).
‣ Establishes appropriate compliance with university rules and regulations, ethical guidelines,
and legal requirements.
‣ Provides leadership and ensures a framework of equity and social justice is embedded into the
day-to-day operations at TCS.
‣ Responds to all requests for reports, responses to inquiries and the generation of appropriate
data for said requests.
‣ Directs the development of programs/services that meet the needs of a diverse student
population and makes adjustments as needed.
‣ Supports the coordination, evaluation and continuous improvement of the graduate student
training program for practicum students, interns, and fellows.
‣ Prepares operational reports and analysis that identify student trends and recommends
appropriate programs and solutions.
‣ Monitors best practices and integrates these practices at TCS, as appropriate.
‣ Holds staff accountable for high performance and highly engaged culture by articulating
expectations, monitoring performance, and providing feedback consistently to staff.
‣ Supervises trainees when needed.
‣ Mentors and coaches the staff to achieve performance standards and to create a congenial
atmosphere of excellent services and continual improvement.
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Director of Tuttleman Counseling Services 5
Essential Functions of the Position (Continued)
Collaboration, Partnerships, and Outreach
‣ Promotes the services of TCS to the broader University community, identifying
communications needs and barriers to accessing care, creating avenues for increased
awareness and utilization, and advising campus leaders on mental health-related issues.
‣ Collaborates with University Strategic Marketing and Communications, as necessary, and
may serve as a spokesperson with media and other external constituencies.
‣ Works in collaboration with all university departments, colleagues across campus, and
members of the local community to provide a student-centered program which supports the
mission of the Division of Student Affairs and Temple University.
‣ Creates and champions initiatives that foster respectful communication, learning, and a spirit
of cooperation, and promotes a collaborative climate that recognizes, celebrates, and
rewards diversity.
‣ Represents TCS (as requested) on committees, which include the CARE team (behavior
intervention team), and the Division of Student Affairs Leadership Team.
‣ Serves as a collaborative partner with the other departments within the Division of Student
Affairs.
‣ Maintains an active professional network with the group
of peer institution counseling center directors and other
local and national groups/associations, as appropriate.
Direct Service Delivery
‣ On a limited basis, conducts psychological assessments,
crisis interventions, and psychotherapy in individual,
couple, or group mode; makes appropriate referrals to
other clinicians as necessary and writes reports, notes,
and other records within the legal and ethical standards
of PA law, HIPAA, and the APA code of ethics.
‣ Participates in continuing education as needed to
maintain licensure in the State of Pennsylvania.
‣ Performs other duties as assigned.
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Director of Tuttleman Counseling Services 6
Qualifications
‣ Earned doctorate in Clinical Psychology, Counseling Psychology or a related mental health
field from an accredited institution of higher learning.
‣ Currently licensed as a mental health practitioner; if not licensed in the State of Pennsylvania,
must be license eligible and be licensed within one year.
‣ Proven record of success and commitment to
diversity, equity, and inclusion, including the
ability to work well with a globally diverse
student population.
‣ A commitment to diversity and inclusion in
retaining/developing staff and in the provision
of services.
‣ At least eight years post-doctoral clinical
experience.
‣ At least five years of pertinent administrative
experience, including supervising
multidisciplinary clinicians and managing a
clinical programs and services.
‣ Demonstrated experience in the assessment
of clinical services and needs of client
populations.
‣ Knowledge of current trends and best
practices in collegiate mental health services.
‣ Experience working as a clinician in a college/university mental health center in a residential
college/university setting is strongly preferred.
‣ Experience working in a university counseling center which has an APA-accredited doctoral
internship program is strongly preferred.
‣ Exceptional interpersonal, oral, and written communication skills with the ability to develop a
broad institutional perspective and work collaboratively with other departments and campus
partners.
‣ Strong fiscal management skills and experience managing departmental funds.
‣ Strong crisis management skills.
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Director of Tuttleman Counseling Services 7
About Temple University
Founded as a night school by Russell Conwell in 1884,
Temple University has evolved into an international
powerhouse in higher education and a top-tier research
institution with nearly 40,000 undergraduate, graduate,
and professional students. As the largest university in one
of the nation’s most iconic cities, Temple educates diverse
future leaders from across Philadelphia, the country, and
the world who share a common drive to learn, prepare for
their careers, and make a real impact.
Temple offers students a dynamic and nurturing learning
environment with the support of a renowned faculty, dedicated
academic advisors focused on setting a clear path to
graduation, and a broad curriculum of more than 500 academic
programs. A longtime leader in professional education, Temple
is also among the nation's largest educators in the combined
fields of dentistry, law, medicine, pharmacy and podiatry.
Temple’s bustling Main Campus is set against the backdrop of the Philadelphia skyline. Green space,
athletic facilities and eclectic architecture ranging from the historic Temple Performing Arts Center to
an emerging state-of-the-art Charles Library form a vibrant residential setting. Temple’s NCAA Division
I athletic programs and hundreds of student organizations thrive on campus.
Philadelphia’s public university, Temple provides an unparalleled value to families in the region and
serves as an essential resource to the surrounding community. Temple also offers a gateway to the
world with long-standing international campuses in Tokyo and Rome and study abroad opportunities
across six continents.
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Director of Tuttleman Counseling Services 8
Application Process
Temple University has partnered with Keeling & Associates in this search process. For a confidential
discussion about this opportunity prior to applying or nominating, contact Dr. Jan Walbert, Vice
President and Senior Consultant for Executive Search, Keeling & Associates, at
jwalbert@keelingassociates.com.
Interested individuals must apply through the University system at:
Director, Tuttleman Counseling - (20003446) Description.
Review will occur immediately, and the process will continue until the position is filled.
Temple University values diversity and is committed to equal opportunity for all persons regardless of
age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation,
veteran status or any other status protected by law.
Compliance statement: In the performance of their functions as detailed in the position description
employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure
that their actions and outside activities do not conflict with their primary employment responsibilities
at the institution. Employees are also expected to understand and be in compliance with applicable
laws, University and employment policies and regulations, including NCAA regulations for areas and
departments which their essential functions cause them to interact.
To obtain additional information about Temple University please visit our website at www.temple.edu.
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Director of Tuttleman Counseling Services 9
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