DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS - SEPTEMBER, 2020
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DIGITAL TRANSFORMATION
PROJECTS, PROCEDURES AND
SERVICES FOR CITIZENS
SEPTEMBER, 2020
1CONTENT
AGRICULTURE, FISHING AND RURAL
I DEVELOPMENT SECTOR pág 3-7
ENVIRONMENT AND SUSTAINABLE
II DEVELOPMENT SECTOR pág 8-9
III SCIENCE, TECHNOLOGY AND INNOVATION SECTOR pág 10-11
IV TRADE, INDUSTRY AND TOURISM SECTOR pág 12-14
V CULTURE SECTOR pág 15-23
SPORT, RECREATION, PHYSICAL ACTIVITY
VI AND USE OF FREE TIME pág 24-25
VII EDUCATION SECTOR pág 26-29
VIII FINANCE AND CREDIT SECTOR pág 30-32
IX SOCIAL INCLUSION AND RECONCILIATION SECTOR
pág 33-34
X INTERIOR SECTOR pág 35-36
XI JUSTICE AND LAW SECTOR pág 37-42
XII MINING AND ENERGY SECTOR pág 43-46
XIII INTERNATIONAL RELATIONS SECTOR pág 47-49
XIV HEALTH SECTOR pág 50-53
XV INFORMATION TECHNOLOGY SECTOR pág 54-56
XVI LABOR SECTOR pág 57-60
XVII TRANSPORT SECTOR pág 61-62
XVIII HOUSING SECTOR pág 63-65
XIX SUPERINTENDENCIES pág 66-73
XX ADMINISTRATIVE DEPARTMENTS
pág 74-81
2I
AGRICULTURE, FISHING
AND RURAL DEVELOPMENT
SECTOR
14 projects
3I DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Agriculture and Rural Development
1 Countryside at a Click. Contract farming to reduce agricultural intermedia-
tion, helping to preserve the income of small and medium-sized producers and
guarantee food supplies in the context of the health emergency declared by the
COVID 19. Twenty-nine entrepreneurial e-commerce platforms have been set up
to facilitate and reduce producers' trading costs.
https://www.minagricultura.gov.co/Paginas/El-Campo-a-un-clic.aspx
2 Rural Registration. Registration of the productive activity of our country to
facilitate the definition of differentiated public policies and have an institutional
offer tailored to the needs of producers. Its purpose is to formalize the activity of
agricultural production, promote financial inclusion, and facilitate the granting of
credits, subsidies, incentives or state support to agricultural and rural activities.
The project is currently being implemented and its progress, as of 19 August, is
21% for phase 2, which is scheduled for December 2020.
Land Restitution Unit - URT
3 Electronic Demand Automation. This IT tool seeks to file claims electroni-
cally, eliminating physical filing; thus, it aims at the massification of the electronic
claim for restitution before the judges, through the interoperability through
web services between the URT and the Superior Council of the Judiciary and the
creation of an electronic file. It is expected that the time in the filing of each
claim will be reduced from an average of four hours to just a few minutes, thus
eliminating the need for on-site visits and speeding up the process. All territorial
bodies (16) have implemented automation. During the quarantine 196 electronic
claims were made with 262 requests. The project is currently in the implementa-
tion stage (75%).
4I DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
National Aquaculture and Fisheries Authority - AUNAP
4 Automation of procedures. The entity has 14 fully digitalized procedures,
by means of a digital form, allowing its users to carry out the entire process
online, including the PSE payment service. Currently, they are making progress
with the development of the Portal so that citizens can follow up on their
applications. Procedures related to permits for small-scale commercial fishing,
industrial commercial fishing, commercialization of fishing products, research
fishing, fishing patents, boat replacement, authorization for restocking and/or
rescue, transfer and release of fishing resources in Colombia's inland waters,
among others.
https://aunap.analitica.com.co/AZDigital/ScriptPersonalizados/Formularios/
FormularioSolicitud/form.html
National Land Agency - ANT
5 Strengthening of RESO (Registry of Ordering Subjects). This initia-
tive aims to optimize the performance of the RESO process by implementing
improvements in the Integrated Land System - SIT and strengthening operational
capacity; in other words, optimizing the process of land titling and formalization
procedures through interoperability with other entities. It is currently in the
formulation stage (80%).
Agrarian Bank
6 MoviAgro. Automation of the credit process and the analysis stage of its
management process for the small agricultural producer segment, with assets
under 145 S.M.M.L.V. It is currently in the implementation stage (60%).
5I DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
7 MoviCuenta. Virtual product, which works through Agrarian Bank's App and
from which individuals can open a simplified account, as well as make transfers,
withdraw cash and pay for the bank's products. The project has been completed.
During the pandemic, 224,637 accounts were created, of which 206,159 are
for young people in action and 18,478 are for individuals. There were 144,146
transactions worth $27 billion through PSE, and 37,005 interbank transactions
worth $13.7 billion.
8 Own Market Place. Implementation of a platform that will allow the pur-
chase and sale of agricultural products from the small and medium producer,
generating funding to the Bank through a closed ecosystem, in which all custom-
ers of the platform have accounts in the entity and, therefore, all transactions will
be 100% digital. The project is in the testing certification phase.
Colombian Agricultural Institute - ICA
9 Automation and rationalization of procedures. Automation of all the
entity's procedures. The registration of establishments has been automatically
simplified, going from 15 procedures to one, reducing the time of the process
from 105 days to hours. Likewise, product registration has been reduced from 330
days to 15 days.
http://tramites.ica.gov.co/raw/login
10 SNIITA (National System of Information, Identification and Tracea-
bility of Animals) - Creation of the Integrated Data Model of the
Livestock Sector. Harmonization of three information systems (SIGMA, SAGA-
RI and SINIGAN) related to the articulation of guidelines for mobilization, control
of vaccination cycles and identification of bovine and buffalo cattle, in order to
generate, with unique, timely and reliable data, quality statistics and traceability
schemes to improve the competitiveness of the sector.
6I DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Agrosavia
11 Service for the realization of fertilization plans. It allows the rural
producer to request an analysis of his soil and through the use of Artificial Intelli-
gence, receive recommendations. Through Efecty - Servientrega the farmer sends
his sample to Agrosavia and there, it goes through a drying, identification and
sampling process. Specialized teams are responsible for digitalizing this infor-
mation, which is then analyzed by the AI algorithm (Watson IBM), which, at the
end of the prediction process, sends the recommendation to the farmer. The
farmer has access to a portal that allows him to see the status of the process of
his sample and download his respective report. More than 14,000 soil samples
have been generated for crops, of which 8,000, belonging to 2,000 users, have
gone through AI. Governments, municipalities and rural producers have access to
this service, which has analyzed coffee, cane and cocoa crops, among others.
https://www.agrosavia.co/media/3795/proyecto-suelos-efecty.pdf
Agricultural Rural Planning Unit - UPRA
12 SIPRA (Agricultural Rural Planning System). A tool for the analysis of offi-
cial information linking more than 2,000 sets of data, with which planning
scenarios for the present and future of the agricultural sector are constructed.
https://sipra.upra.gov.co/
Link board: https://sipra.upra.gov.co/TableroControl/index.html.
13 SNUIRA (National Unified System of Rural Agricultural Information).
Digital ecosystem consolidating actors, policies, process, technologies, services,
information systems, information and data, which strategically aligned seek a per-
manent digital transformation in agricultural matters and rural development.
14 SIGRA (Agricultural Risk Management System). Platform providing tools
for decision-making and guiding actions and policies for the prevention, adapta-
tion or reduction of the effects of the different risks affecting the agricultural
sector. It contributes to the formulation of an inclusive public policy and to
decision-making contributing to the farmers’ sustainability.
7II
ENVIRONMENT AND
SUSTAINABLE DEVELOPMENT
SECTOR
3 projects
8II DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of the Environment and Sustainable Development
1 Green business app. Mobile application developed for Android (soon for iOS)
which aims to promote green and sustainable businesses approved by the Minis-
try and the environmental authorities, which works as a guide to offer products
and services. Since the launch of the beta version, 250 downloads have been
made, 7,852 visits have been made and it has information on more than 800 busi-
nesses oriented towards the COVID-19 emergency. Annual incorporation projec-
tions include 1,000 verified businesses.
https://negocios-verdes-mads.hub.arcgis.com/
https://www.minambiente.gov.co/images/pdf/portafolio-de-productores-negocios
-verdes-ministerio-de-ambiente-junio.pdf
https://play.google.com/store/apps/details?id=com.negociosverdesapp2
2 SIAC (Colombian Environmental Information System). A tool for the
analysis of official information linking more than 400 sets of freely accessible
environmental data, with which territorial planning scenarios are constructed in
the municipalities and Autonomous Corporations. Likewise, the SIAC management
metamodel will be implemented (Automation of operation processes).
http://www.siac.gov.co/geovisorconsultas
http://sig.anla.gov.co:8083/
https://restauracion5m-mads.hub.arcgis.com/
3 Vital 2.0. The Agile service will be accompanied by the updating of its technolo-
gy for the standardization and access to the management of regulated proce-
dures in the Colombian environmental sector (complaints, permits, authorizations
and environmental licenses), as well as the communication and interaction
between the actors participating in one way or another in the recovery, conserva-
tion, protection, organization, management, control, use and exploitation of the
natural resources and the environment of the Nation. This solution guarantees
agility in procedures, unity of criteria, reliability and transparency, integrating the
environmental authorities of all regions of the country, in order to establish a
virtual, transparent and efficient national one-stop shop for environmental proce-
dures. During the first half of 2021, the procedures for the Concession of Under-
ground Water and Discharging Permits will be updated and standardized.
9III
SCIENCE, TECHNOLOGY
AND INNOVATION
SECTOR
1 project
10III DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Science, Technology and Innovation
1 Colombian Network for Scientific Information. Institutional repository
in the RedCOL platform turning available the national scientific production in
networks and international initiatives of scientific documentation. Currently, it
has 57 institutions linked through universities, institutes and research centers to
the different regional of the country that have scientific information products,
consolidating to date 124, 380 research products that are available in RedCol’s
technological infrastructure and is regularly updated to give visibility to new
research products.
http://redcol.minciencias.gov.co/vufind/
11IV
TRADE, INDUSTRY
AND TOURISM
SECTOR
8 projects
12IV DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Trade, Industry and Tourism
1 Simple State Strategy, Agile Colombia. An inter-administrative agree-
ment between the Ministry of Commerce, Industry and Tourism and the Superin-
tendence of Notaries and Registry - SNR, which seeks to encourage and promote
the expansion of the electronic filing application in cities and notaries' offices (a
total of 13 offices and 194 notaries' offices as of 31 December 2020), in addition to
those already proposed by the SNR in its schedule for 2020. There is also an inter
-administrative agreement between the Colombian Agricultural Institute (ICA) and
the Ministry of Commerce, Industry and Tourism (MinCIT) to combine human,
technical, administrative and financial efforts in order to implement actions
aimed at virtualizing, simplifying and improving the regulation of procedures and
processes. Case study: Strategy for rationalization of SimplifICA procedures.
2 VUCE 2.0 (Single Window for Foreign Trade). Foreign trade facilitation
tool that allows all the formalities related to import, export and transit operations
to be carried out electronically from a single point of entry. The import module
allows annual savings of $1,171,863 for each of the 7,000 companies that are no
longer charged for the massive loading of information records. Interoperability
with Customs reduced shipping time by 5.4%, compared to air and 4% to sea
exports. Likewise, together with the SIC, the approval time for the import approval
process went from 1 day for the free regime and 2 days for the pre-clearance
regime, to three hours for the Entity, benefiting 3,127 importers.
https://vuceimpo.vuce.gov.co/TMS.Solution.VUCEIMPO/(SwgUB8M7)/PB/es/Home/
Inicio
3 VUE (Single Business Window). A tool that allows entrepreneurs and busi-
nesspeople to carry out virtual procedures for the creation and operation of com-
panies. It has supported the creation of 115,722 companies. In 2019, the Chambers
of Commerce of Armenia, Manizales, Pereira and Valledupar implemented the
VUE, and efforts are currently being made for the Chambers of Commerce of
Santa Marta, Palmera, Buga, Dos Quebradas, La Dorada and Girardot to imple-
ment it as well.
https://www.vue.gov.co/pereira/inicio
13IV DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
4 VUI (Single Investment Window). Project that is being developed in partner-
ship with the IDB (loan for 20 million dollars) to make a single investment win-
dow, which will allow the investor to manage all the procedures to create their
company and consolidate their investment through a single channel (face to face
and digital).
5 Alianza Pacífico. Automation of certificates and cross-border digital signature
for customs declaration. Interoperability with the countries of the Alianza Pacífico
and Mercosur, for the strengthening of e-commerce and cybersecurity in the
framework of the Digital Agenda 2021.
6 New platform of free trade zones. Mobile application to request declara-
tions, extensions, to register their qualification as users and consult current regu-
lations for CEOS. It allows a significant reduction in time and costs to carry out
the procedures of these business development instruments.
http://zonasfrancas.mincit.gov.co
ProColombia
7 Export Access. A tool created by ProColombia, the Inter-American Develop-
ment Bank and the IDB Group's Innovation Laboratory, which allows entrepreneurs
to be aware of the non-tariff export requirements for more than 5,000 multisec-
toral tariff codes, in five countries of origin and nine destination countries.
http://www.exportaccess.intradebid.org/account/login
INNPULSA
8 C Emprende Entrepreneurship and innovation ecosystem. Model of
collaborative work and synergy between incubators, accelerators, investment funds,
and providers of technological services tailored to the enterprises. In 2019, the head-
quarters of the Bogota Chamber of Commerce and the Universidad del Bosque, and
the laboratories in Bogota and Medellin were launched. There are more than 90
partners in the entrepreneurship and innovation ecosystem and 76 high-impact
meetings such as hackatons, talks and workshops, with nearly 10,000 attendees.
https://innpulsacolombia.com/cemprende/
14V
CULTURE
SECTOR
21 projects
15V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Culture
1 I am Culture. Register of Cultural Agents for the identification and characteri-
zation of artists, creators and cultural managers. This register was created as a
useful instrument for the formulation and implementation of differential public
cultural policies with a territorial and population focus, which facilitates the
implementation of strategies to improve access to sources of funding, the deliv-
ery of incentives, stimulus and the institutional offer for registered users, the
articulation of the offer of products and services of the Nation with the territorial
entities and the generation of information for decision making, among others. This
project is in its final phase where the URL www.soycultura.mincultura.gov.co
will be available to users at the end of September 2020.
2 Master Data - Database Unification (Data Analysis - Big Data). Cur-
rently there are 48 applications within the Ministry of Culture where it is required
to build a business intelligence solution for decision-making. The solution will be
divided into 3 main stages: 1. Architecture of a Business Intelligence solution.
2. Architecture of a Master Data Management (MDM) and Data Quality Manage-
ment (DQS) solution. 3. Inclusion of Low Impact, Unstructured Systems. After the
implementation stage of the first phase of the data analysis project, the imple-
mentation of a DQS (Data Quality Service) and MDM (Master Data Management)
solution is considered.
3 Share what we are (Comparte lo que Somos). Share what we are is
a public invitation of national character that grants economic incentives, in
the framework of the articles 17 and 18 of the Law 391 of 1997- General Law of
Culture, in response to the sanitary emergency by COVID-19, to natural persons,
groups and legal persons, belonging to the cultural, artistic and patrimonial sector,
residents in Colombia and adults. The project was completed in July 2020 and
the economic incentives are being given to the winners.
16V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
4 Latin Retina. A free, public digital platform, led by the Ministry of Culture in
cooperation with Bolivia, Ecuador, Mexico, Peru and Uruguay, which allows all
citizens of Latin America and the Caribbean to watch Colombian and Latin Ameri-
can films over the Internet. In the context of the healthcare emergency caused
by Covid-19, the Ministry of Culture allocated additional resources to expand the
capacity and scope of the platform, in order to meet the high demand for digital
home entertainment. In addition, with the launch of the application for mobile
devices with IOS and Android operating systems in March, the content access
windows for users were expanded. In the months of March, April and May 2020,
the platform grew in visits by 525% compared to the same months in 2019, with
growth peaks of: 484% in March, 726% in April and 380% in May.
https://www.retinalatina.org/
5 Bank of contents. A repository that allows access via Internet to more than
6,000 contents (audiovisual, multimedia, graphic, textual, games) belonging both
to the Ministry's heritage and to the results of the calls and processes carried out
by the Entity, which can be accessed by both citizens and entities for consultation
from different territories. This repository has allowed the circulation and access to
a wide range of cultural content that reflects the cultural, territorial, population
and ethnic diversity of the country. Next year the respective modifications will be
made so that the portal can be adapted to any mobile device.
https://bancodecontenidos.mincultura.gov.co/
6 BEPS (Periodic Economic Benefits). Voluntary savings program designed to
protect people whose resources are insufficient to pay pension contributions. The
objective of the BEPS Program is to "Create a culture of voluntary long-term
savings in the population that generates income below the current legal minimum
wage, so that at the end of their productive stage they can have an economic
income that will allow them to have a peaceful old age. A database of creators
and cultural managers is being consolidated through a platform developed by the
Ministry of Culture for the identification process carried out by the country's
municipalities for the implementation of Decree 2012 of 2017 and Resolution 2260
of 2018. This will allow the exchange of information with Colpensiones (Colombian
Pension Administrator) to define the viability of the registered persons, who meet
the requirements to be benefited in the modalities contemplated by the decree
within the framework of the Periodic Economic Benefits program -BEPS-.
http://sifo.mincultura.gov.co/IGC/
17V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
7 Orange Economy. Law 1834 of 2017 aims to develop, promote, encourage and
protect creative industries. These are understood as those industries that gener-
ate value by virtue of their goods and services, which are based on intellectual
property. The creative industries include the sectors that combine the creation,
production and marketing of goods and services based on intangible cultural
content, and/or those that generate protection within the framework of copyright.
https://www.economianaranja.gov.co/
8 PULEP (Unique Portal for Public Performing Arts Shows). The Unique
Portal for Public Performances in the Performing Arts -PULEP-, is an initiative of
the National Government, led and coordinated by the Ministry of Culture, whose
main purpose is to simplify, centralize and facilitate the procedures for perform-
ing public performances in the performing arts in Colombia. From the perspective
of producers, ticket operators and other actors in the sector, the aim is to reduce
transaction costs and make it easier for producers and ticket operators of public
performing arts shows to carry out the procedures and formalities for this type
of event. From the perspective of the competent public bodies, PULEP seeks to
centralize and coordinate the procedures carried out by the public authorities at
national and territorial level, which are responsible for authorizing, controlling and
monitoring public performing arts events.
https://pulep.mincultura.gov.co/
9 SIMUS (Music Information System). The Music Information System arises
from the need to organize and compile information on the existing musical com-
munity, made up of a wide range of musical expressions present throughout the
national territory, which makes difficult to promote, motivate and encourage the
formation of networks in which all the protagonists of musical events participate.
It seeks to optimize the management and artistic processes of the musical activi-
ty, in its different manifestations, specialties and related activities, in order to
achieve an effective contribution of music in the socio-cultural construction of
the country. It articulates services to the citizens by integrating the sources of
musical information in a single web platform conceived to become the system
that captures, organizes and contains the musical information of the country.
https://simus.mincultura.gov.co/
18V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
10 SiArtes (Information System for the Arts). The Information System for
the Arts - SiArtes, seeks to integrate the different information systems of the
Directorate of Arts of the Ministry of Culture to facilitate decision-making in the
development of the arts, adapted to new technologies facilitating the satisfaction
of the information needs of the arts sector and in accordance with the policies
and guidelines of the Ministry of Culture. One of its main functions is to identify,
regionalize and register information on artistic practices at the national level,
as well as to select, systematize, standardize and organize information on the
offerings of the Directorate of Arts.
https://siartes.mincultura.gov.co
General Archive of the Nation
11 Augmented reality application for the AGN App (Wars of Inde-
pendence). In commemoration of the bicentenary of the 1819 Liberator Cam-
paign, the National General Archive has created this application so that its users
can interact with each of the pages of the "Wars of Independence - Vargas Reser-
voir" booklet through the magic of Augmented Reality.
https://www.archivogeneral.gov.co/guerrasdeindependencia
12 ArchiApp, 360° virtual tour-Geolocation of historical archives
and museum on the network of the Ministry of Culture. ArchiApp
is the mobile application of the National General Archive, created for IOS and
Android mobile devices, which incorporates functionalities to bring citizens closer
to the work carried out by the organization. It was created with the aim of
strengthening its visibility, allowing it to be known through publications of events,
news, regulations, daily exhibition of documentary treasures, virtual tour °360,
glocalization of historical archives and museums of the network of the Ministry
of Culture.
https://www.archivogeneral.gov.co/sites/default/files/Estructura_Web/magazine/
ArchiAPP/ArchiApp_AGN.pdf
19V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
13 Augmented reality application for the AGN's App (La Candelaria).
This project seeks, through an exercise in augmented reality, to cover the follow-
ing points, of which we will be able to make a brief mention of its history and
the relationship that this place has with documents that are in the custody of the
National General Archive: Plaza de Bolívar, Bogotá's Primate Cathedral, Palace
of Justice, Liévano Palace (Bogotá's Mayor's Office), National Capitol (Congress),
Colombian Academy of History, Astronomical Observatory, Presidency of the
Republic, General Archive of the Nation, San Carlos Palace (Ministry of Foreign
Affairs), Colón Theatre, Mint (Museum Bank of the Republic This project will be
available at the end of the term through the App of the General Archive of the
Nation.
14 Project developed through technological solutions or innovative
processes (Videogame). Within the framework of the National Government's
orange economy policy, the Sub- directorate of Information Technologies,
Archives and Electronic Documents has programmed the creation of a video
game based on historical facts related to the documents we keep in the National
Archives of Colombia. As a thematic axis, we proposed to carry out the project
with the documents of the "Gorgona Island Prison" and in this way develop a five
(5) level video game type 2.5 D platform (2D backgrounds and 3D characters) in
which we will observe part of the daily life (daily activities) and some aspects
through which a prisoner goes until he is released. This project will be available at
the end of the project through the App of the General Archive of the Nation.
15 Archive modernization strategy. Within the framework of CONPES 3975
National Policy for Digital Transformation and Artificial Intelligence, the National
General Archive is leading the following initiative: To design the archive moderni-
zation strategy, with the aim of encouraging the digital transformation of all
national entities. This strategy will seek the incorporation of technologies that
contribute to the digitalization, the creation of electronic files and documents,
as well as their digital preservation, promotion and access. It is currently under
construction.
20V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
16 Management of electronic files taking into account the infor-
mation that can be generated in the procedures and services of
the Colombian State's Single Portal. Within the framework of CONPES
3975 National Policy for Digital Transformation and Artificial Intelligence, the
National General Archive is leading the following initiative: Coordinate the appro-
priate formation, management and digital preservation of electronic files, taking
into account the information that can be generated in the procedures and
services of the Colombian State's Single Portal. The above, with the objective of
ensuring the adequate treatment and management of the digital information
of the archives and preserving its value and meaning, guaranteeing the integrity,
security and transparency of administrative actions. It is currently under
construction.
17 Electronic document management plan (roadmap). Within the
framework of the CONPES 3920 National Policy for the Exploitation of Data (Big
Data), the National General Archive is leading the following activities: Generate
an electronic document management plan (Roadmap) that will be applied in
public entities for the progressive automation of administrative processes and
procedures in the production and management of electronic native documents
and digitized, implementing standards that allow the data contained in them to
be discoverable, usable and reliable. The above, without detriment to the rules
of conservation and documentary preservation. The digitization of historical
documents or those from previous periods will be prioritized and defined in
accordance with the needs of the entities. It is currently under construction. Like-
wise, the definition and adoption of technical standards and guidelines that will
guide the process of anonymization of personal data will be carried out in order
to guarantee the adequate removal of personal identifiers and to mitigate the risk
of re-identification of personal data, in such a way as to guarantee privacy by
design and defect of citizens' personal data. The above will incorporate what is
defined by the National Statistical System, within its sphere of competence, when
appropriate (Line of Action 2).
https://www.archivogeneral.gov.co/consulte/recursos/publicaciones
21V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
18 National Digital Archive. The project called ADN - National Digital Archive is
a technological and organizational structure that supports the AGN's (National
Digital Archive) digital information management and preservation model. The
ADN project includes the definition of policies, guidelines, directives, standards
and the projection of the necessary technological infrastructure to receive the
transfers of files of historical value in digital or electronic format from public
entities of the national order from the central sector of the Executive Branch, as
well as the national order bodies attached or linked to the ministries, administra-
tive departments, government agencies and superintendencies, to ensure their
protection, conservation and access by citizens. The repository is currently under
construction.
19 SISNA (Information system of the National Archives System). The
SISNA consists of a technological platform that allows the user to see graphically
how the archival policy is being complied with in Colombia, specifically the
National Archives System, which contains the archives of public entities. The
platform also allows users to verify the indicators of the AGN's (National Digital
Archive) missionary activities, for example, how many training courses it has given,
how many technical assistances it has provided, information associated with the
national census of archives, and data on inspection and surveillance, among other
items.
http://sisna.archivogeneral.gov.co/menu.html
National Library of Colombia
20 Dissemination and Circulation of the Bibliographic Heritage. The
cultural activity of the National Library has been successfully invested in networks
and digital channels. Currently, workshops, conferences, talks, cycles (poetry,
philosophy, children's) and meetings with writers are being held, among other
activities, making use of platforms such as Teams and Facebook Live. The project
is 80% complete.
22V DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
21 Technological Infrastructure Project. The U.A.E. National Library of
the Ministry of Culture, requires renewing and strengthening the technological
platform of the entity through the updating of the IT infrastructure, which are
in obsolescence, and that is fundamental to guarantee the fulfillment of the stra-
tegic goals of the Entity and the objectives directed to the virtual and face to face
attention of users, the divulgation of the cultural activity, the quality in the provi-
sion of the services supported with the use of technologies, and the access of
the public to the information in different formats. Therefore, taking into account
the obligation to comply with the plans, programs and projects approved within
the framework of the institutional mission and with the aim of promoting access
to cultural goods and services, it is necessary to have an updated infrastructure
that allows the entity to optimally provide the aforementioned services and
to comply with them.
23VI
SPORT, RECREATION,
PHYSICAL ACTIVITY AND
USE OF FREE TIME
1 project
24VI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Sport
1 Virtual Sports School Platform. It articulates and transforms the discipli-
nary, technological and pedagogical knowledge of different areas of the sector. It
started up the theoretical and practical virtual course of physical activity directed
and set to music to 420 registered people.
25VII
EDUCATION
SECTOR
14 projects
26VII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of National Education
1 Procedures.
Certification of academic programs of Higher Education Institutions.
Certification of existence and legal representation of Higher Education institu-
tions.
Certificate of suitability of the postgraduate degree for promotion to grade
14 of the ladder: Obtain the certificate stating that the postgraduate degree
completed corresponds to a higher education program, duly authorized by the
Ministry of National Education.
Ratification of statutory reforms for private Higher Education Institutions.
2 Legalization. Legalize undergraduate and graduate documents for studying or
working abroad, issued by Higher Education Institutions approved by the Ministry
of National Education. Since this Legalization System was made available, 19,432
citizens from different regions of the country have requested the procedure
online. On average, 800 applications are filed daily.
http://www.legalizaciones.mineducacion.gov.co/legalizacion/index.jsp
3 SACES (System of Quality Assurance in Higher Education). The Higher
Education Institutions automatically carries out the procedures associated with
the process of Qualified Registration and institutional type as the recognition of
Legal Status.
https://saces.mineducacion.gov.co/saces2/
4 Recognition of Higher Education qualifications. Obtain the official
recognition by the Colombian Ministry of National Education of academic degrees
awarded by foreign institutions.
https://www.mineducacion.gov.co/portal/convalidaciones/Convalidaciones-
Educacion-Superior/
27VII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
5 Registration and inscription of deans and legal representatives of
Higher Education Institutions (HEI). Obtain the ratification of the modifi-
cations or reforms to the articles of association of higher education institutions of
private origin.
https://vumen.mineducacion.gov.co/vumen/validacion.asp
6 SIUCE (Unique Information System for School Coexistence). System
where teachers, students and parents can report cases of school violence. The
official launch is expected to take place in September and 7,000 educational
establishments will be trained in the use of the tool.
7 Payment Gateway. Implementation of an integrated payment gateway
with different payment options for the procedures of the Ministry of National
Education.
8 Master System. Implementation of an information system to fill teacher
vacancies from a resume bank. This tool allows certified Education Secretariats
to publish vacancies and teachers to apply for their resumes and, in this way,
to speed up the selection processes by the Secretariats within a framework
of transparency.
9 FOMAG. Design and construction of a "Validating System" of the processes
between the Secretariats of Education and the Fiduprevisora, as well as between
these and the Ministry of National Education, interoperable with the Human Infor-
mation System.
10 Qualified Registration. Renewal of the information system to attend the
procedure of the direction of Quality of Higher Education of qualified registration.
28VII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
11 Pair Bank. Renewal of the system for managing academic peers, who partici-
pate in the procedures of the quality management of Higher Education in the
implementation of the technical visits required to the institutions.
12 CRM. Design and implementation of the CRM system for the relationship with
the National Education Ministry's value actors.
ICETEX
13 Digitalization of the credit legalization process and generation of
electronic promissory notes. Saving time and money for the citizen travel-
ling to the places of collection and the fulfillment of the policy of zero paper,
within the phase of credit granting. Cost reduction of nearly 74% in the issuance
and custody of electronic promissory notes, from an average of $9,934 pesos
per approved credit, in logistic activities, legal and physical verifications, among
others, to a value of $740 pesos. Nearly 50,000 beneficiaries.
ICFES
14 Electronic Evidence. Presentation of state evidence through electronic
means. The test was performed in a high level technological infrastructure
arranged in a public cloud where a supervision and monitoring software was
configured and integrated to an online evaluation platform. More than 72,511
people successfully completed the e-TyT and home test of the year 2020, in the
sessions of 1, 22 and 23 August, achieving a reduction in the time taken to
present, process and deliver results. The test had a monitoring and surveillance
system that, through AI, captured an image of the student every 30 seconds. This
allowed the processing of 17 million images per day with a 99.99% success rate
on the platform.
29VIII
FINANCE
AND CREDIT
SECTOR
5 projects
30VIII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Finance and Public Credit
1 Automation of procedures. The entity has 73 automated procedures pub-
lished on the website, with the aim of facilitating the reception of documents,
eliminating the use of paper, reducing response times and costs by avoiding travel
and giving citizens the option of monitoring the status of each procedure. This
website offers the following budgetary procedures: SITPRES-EICE, SIIF admin-
istration, CINAC inactive accounts, public credit procedures, and public-private
associations, among others.
2 Electronic Certification of Working Time. A tool that allows the
issuance of certification without working time and wages based on the
information that public employers or employers with public functions upload
into the system and is provided to entities that recognize pension benefits
through the completion of a single electronic form. For fund administrators, it is a
simple process through a single format and facilitates the process for pensioning
any member, reducing the time needed to access their allowance or pension. The
response times with this tool are shorter and it is a completely free process.
3 Guardianship Judicial Offices. Mechanism in the electronic headquarters
that allows the judicial offices to file before the entity the actions of tutelage,
providences and challenges, foreseen in article 86 of the Political Constitution and
in the decree 2591 of 1991. The tool allows the online reporting of the current
status of the Ministry's actions and notifications from the judicial office immedi-
ately. For guardianships with a response time of 4 hours or less, the time is
reduced by 75%, for guardianships of 48 hours it is reduced by 25%.
.
31VIII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
4 Control Panels - Nation's titles. System under the concept of data analysis
that allows to store the information sent by the Banco de la República (Central
Bank) about the Treasury Securities Holders - TES, with a high level of security,
oriented to the top management and analysis of information with the objective of
making analysis, follow up on the holding of securities, support to the decision
making process.
DIAN
5 Electronic Invoice. Massification of the electronic invoice to the 90%
of those obliged to invoice, saving costs, generating traceability and absolute
transparency in the process.
32IX
SOCIAL INCLUSION
AND RECONCILIATION
SECTOR
2 projects
33IX DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Colombian Institute of Family Welfare (Instituto Colombiano de Bienestar Familiar)
1 App Bienestar. Platform allowing the programming of ration delivery, accom-
paniment of families and monitoring of child development of the beneficiaries
of early childhood programs. It will allow for the registration and visualization
of the daily attendance of minors at the service units (community homes and
welfare gardens).
2 ADA (Adoption Assistant). Assistant guiding families through the adoption
application process and introductory courses, through the entity's web platform.
This system allows modernizing and simplifying the adoption process, reducing
the time from 24 to 9 months, through an Artificial Intelligence algorithm will
speed up the suitability evaluations of the interviews to applicant families. Cur-
rently, the system operates in Bogotá, Cundinamarca, Antioquia, Risaralda, Valle,
Tolima and Santander. The project impacts on 4,314 children and adolescents
waiting for a family, and 868 families are on waiting lists for 2020.
34X
INTERIOR
SECTOR
1 project
35X DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of the Interior
1 VUEP (Ventanilla Única Electoral Permanente (Single Permanent
Electoral Window)) - Candidate Review. Facilitates obtaining information,
prior to the granting of guarantees and registration by political parties and move-
ments with legal personality, and/or significant groups of citizens, on the possible
candidates who will endorse for positions and corporations of popular election to
the ordinary and atypical elections and for internal and inter-party consultations.
https://www.mininterior.gov.co/electoral/ventanilla-unica
36XI
JUSTICE
AND LAW
SECTOR
17 projects
37XI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Justice and Law
1 Unique Missionary System. Strategy focused on the standardization of the
information systems that the Ministry has. Short-medium term initiative, which
begins in 2020, incorporating the architecture of the Modular Interoperable
System. The modules included for the 2020 period are: SICAAC, Houses of
Justice, SICEQ and Disciplinary Control, Criminal Policy and International Affairs.
It will be developed through Contract No. 367 of 2020 for the Software Factory.
2 Integrated Management System. Strategy that will cover the following
processes and activities: Strategic Planning, Audit / Internal Control, Management
Indicators, Risk Management, Action Plans (PEI, PAI, FURAG, AI, Continuous
Improvement, etc.), Process Management. This solution will improve the strategic
actions and results, planning, control and monitoring in the Entity.
3 Unified Justice Observatory. As part of the PETI of the DTGIJ of the MJD,
the initiative to improve and optimize the operation of the Entity's observatories
was defined. This will be achieved by modifying the technological architecture of
the current solutions, as well as the "User Experience" of the solution. Aspects
such as: Data Warehouse Design, Services, Procedures, Parameterizations,
Business Intelligence, Geospatial Viewers, Computer Security, among others, will
be updated to state-of-the-art tools. As a result, it will be possible to count on an
effective control in statistical matters, an increase in the effectiveness of the
processes, the optimization of the quality of the data and comparative analysis of
results.
4 MJD Mobile Application. Initiative that will allow the MJD to have a mobile
application that supports and facilitates access to information and statistics relat-
ed to justice at a territorial level by all users (internal and external) of the Entity.
It will have a graphic design and interactive visualizations, conceived from differ-
ent sources of information, allowing to improve the decision-making process of
public policy and to optimize the development and participation of the Entity in
the sessions of the Building a Country workshop.
38XI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
5 R+D+i Unit. The R+D+i strategy (Research, Development and Innovation) of the
Directorate of Information Technologies and Management in Justice (DTGIJ) of
the MJD, is an integral part of the model and guidelines of the Entity's IT strategic
planning. It incorporates as a baseline, the current situation of this, the needs at
the management and operational level, good and best practices in the market, as
well as compliance with quality standards provided by the National Government
and accreditation / certification bodies. This strategy seeks to position the MJD at
a national level, as a model entity to follow, with avant-garde processes and new
information and communication technologies (hardware and software), which can
be replicated in the entities attached to the justice sector, in order to generate
progress and transversal alignment.
6 Advanced technological tools (Power BI - Big Data - Blockchain -
Artificial Intelligence). Strategy that seeks to strengthen the MJD, in the use
of ICT tools, which generate value in the mission processes of the entity and
enhance the current tools. Among the strategies is Blockchain in the implementa-
tion of recruitment processes, Power BI in the implementation of control panels
using prescriptive and predictive statistics, Artificial Intelligence and Big Data
in the implementation of Artificial Intelligence models and data processing to
support the construction of public policies.
7 Gov.co + Electronic Headquarters. For the Validity 2020. The Elec-
tronic Headquarters will integrate all the institutional portals, websites, platforms,
one-stop shops, applications and solutions that exist, allowing citizens to carry
out procedures and processes in accordance with the provisions of Article 14
of Decree 2106 of 2019; advancing the necessary actions for compliance with
the commitments made as part of Presidential Directive 02 of April 2, 2019, to
become part of GOV.CO.
8 Cloud Services (Cloud Infrastructure). Strategy that seeks to ensure
that the MJD has a robust, scalable, highly available and reliable infrastructure
that guarantees the appropriate deployment of information systems improves
their security and can guarantee an optimum infrastructure service (7x24).
39XI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
INPEC / USPEC
9 HC Digital Interoperable. To implement the Interoperable Digital Medical
Record system, for the health care of PPLs (People Deprived of their Freedom).
It should include, in general terms: A general medicine consultation module,
a general dentistry consultation module, a promotion and prevention module, a
reference and counter-reference module (care at other levels of complexity), an
administration and parameterization module, a reports module, interoperability
with SISIPEC (INPEC's Missionary System) and interoperability with other entities.
10 Prison Telephone Services. Provision of comprehensive telephone and
telecommunications services for the population deprived of liberty (PPL) in the
National Prisons (ERON) administered by INPEC at zero cost to the entity. The
service to be contracted must cover the entire population deprived of their liberty
located in the National Prisons (ERON), including the following aspects Telephone
service for the 132 ERONs, including the new establishments and extensions to
the current ones, a technological platform that allows the monitoring and control
of the telephone calls of the PPLs (based on the current regulatory framework),
integrated into the INPEC's Mission Information System - SISIPEC, telecommuni-
cations infrastructure (wiring, electrical network, logical network, etc.).), Telephone
equipment with IP technology, with anti-vandalism characteristics and biometric
control (fingerprint, voice and/or Iris), Closed Circuit Television (CCTV) for control
and surveillance of the telephone service, integrated to the data network of the
Entity - INPEC, Help desk service at national level (internal and external) with ITIL
methodology, Solution for the control of devices and illegal calls, Guarantee and
service level agreements, with competitive rates in relation to the values offered
in the market, based on Ruling T-276 of 2017 and 99.7% availability.
40XI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
National Agency for the Legal Defense of the State - ANDJE
11 ANDJE Business Architecture. This project aims to design and implement
an Enterprise Architecture model with its business domains, information, applica-
tions, technology, as well as, the architecture of integration and interoperability,
which serves as the main tool for the digital transformation of the Entity. Articu-
late and strengthen the ANDJE's information systems such as EKOGUI and other
support systems of the entity, under a systemic approach, taking into account
the needs and expectations of both internal and external customers, as well as
the accelerators that allow enhancing the value delivered in the Legal Defense
of the State.
12 CRM. This project seeks to strengthen the Agency's relationship model with its
value groups, through a "Software as a Service- SAAS", accessible via the web-
site for user management, which will enable the legal advice process to be
strengthened in its role as coordinator in the State's Legal Defense System.
13 ANDJE Innovation Model. This project aims to structure the innovation
model that responds to the strategic objectives of the entity, defining the pillars,
structure and internal processes, objectives and projects that allow the entity to
innovate in a systematic and strategic way.
14 Strengthening EKOGUI. This project seeks, under the services of a software
factory and a counterpart team, to develop and implement additional functions
for the Unique System of Management and Information of the State's Litigious
Activity -EKOGUI that contribute to strengthen the monitoring of the State's legal
defense cycle. As part of this project, a data quality module will be developed,
allowing the modification of data from legal proceedings directly in the system,
while maintaining the traceability and integrity of the information. The evolution of
the modules for recording and updating out-of-court settlements will be carried
out in accordance with the architectural guidelines and other requirements
of version 2.0 of the eKogui system, with the respective migration of the data
recorded in version 1.0 of the system.
41XI DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
15 Artificial Intelligence Services. This project aims to acquire Artificial Intel-
ligence services for the study of candidates for international arbitrators appointed
by Colombia. This service consists of predictive reports for the formation of inter-
national arbitration tribunals taking into account historical information on the
decisions of international arbitrators.
16 Strengthening the Legal Community of Knowledge. ANDJE created
the Legal Knowledge Community (CJC), as a knowledge management tool devel-
oped through the digital platform conocimientojuridico.defensajuridica.gov.co.
Through the CJC, the ANDJE promotes the transfer of good practices, the
systematization of knowledge and the training strategy to the actors of the legal
defense system. Today the CJC has more than 6,000 registered users, a daily
traffic of 700 visits to the web portal and a demand for virtual training that is
significantly increasing: 6,083 certificates were issued between January and May
2020. During the previous period, 2,258 certificates had been issued. However,
designing a relevant offer for national and territorial public bodies requires further
study of increasingly specific content applicable to the practice of defenders in
the dynamic context of litigation. In order to achieve these objectives, it is essen-
tial to incorporate digital pedagogical tools that encourage active learning. This
purpose includes the acquisition of content from one's own experience, the
development of skills to effectively solve problems and the implementation of
tools that facilitate access to CJC content without distinction. In this initial
project, 6 Legal Defense courses will be virtualized and the aim is to optimize the
CJC learning platform.
17 Software for the Management of Legal Processes. In order to
achieve an adequate follow-up to the management and intervention of 1,104 cur-
rent cases (422 in National Defense, 667 before the ISHR and 15 in international
investment tribunals) and 1,953 cases (228 in National Defense, 329 to be notified
to Colombia and 1,396 pending preliminary study at the ISHR) expected in the
next 3 years, both nationally and internationally, the entity requires a technological
tool that will enable it to manage its interventions efficiently. In this regard,
the intention is to acquire a "Software as a Service - SAAS", accessible through
the website for process management, through workflows that allow control,
monitoring and management of legal processes, record the time spent by pro-
cesses and improve administrative management from the generation of reports
and data migration.
42XII
MINING
AND ENERGY
SECTOR
10 projects
43XII DIGITAL TRANSFORMATION PROJECTS, PROCEDURES AND SERVICES FOR CITIZENS
Ministry of Mines and Energy
1 Blockchain Mining Chain. Initiative that promotes traceability in the com-
mercialization of gold, which includes the adoption of 4RI technologies (IDB
resources). Development of the pilot until 31 December 2020.
2 Business Intelligence BI sector Botton Up. Development of a macro-
project of interoperability, integration and advanced sectorial analysis, to answer
11 questions from the mining and energy sector. The project aims to improve fuel
planning and supply, optimize the traceability of fuel and energy prices and tariffs,
control of production, reserves and self- sufficiency (strengthening of the energy
balance), monitoring of energy transition (Paris agreement), selection, impact and
sustainability of projects to connect energy users, inventory/traceability of assets
and mining energy projects, optimize the value chain of subsidies to the demand
for electricity and gas by networks, improve traceability of the production and
marketing of minerals, improve traceability of the production and marketing of
minerals (Small Gold Mining Pilot).
3 Strengthening the Geovisor - Information about the Territory. Im-
plementation of the integrated Geographic Information System to facilitate the
execution of geospatial management processes, covering the activities required in
the planning, production, maintenance, updating, disposal and reuse of resources
and geographic components, in addition to providing clarity and support to the
guidelines related to information in the Reference Framework enabled by the
MINTIC Digital Government.
4 Low-code platform for the agile construction of solutions. Build a
web application for the administration and creation of dynamic forms that will be
the basis for the construction of applications under the philosophy of low code,
reducing cost and time in the development of applications or information
systems.
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