DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020

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DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
DıGıTACT

Track, Trace & Engage
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
Online
                      marketers use
                      data segments to make
                      informed product
                      advertising decisions.

                           Demographic
       Online Store

  Product Analytics
                           Location
Upload progress

                           Interest

                           Action

                      Why should offline
                      product data
                      be any different?
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
activity by time of day
                          11.2% in-store
                          conversion rate

                                                        favourite

In-store
                                                        colour:
                                                        red

                          sold today:
                          18 pcs

                                                    most product
                                                    try-ons: 107
Imagine knowing how                                 Chicago store
customers interact with
your in-store products.

                                                    engagement
                                                    last 3 months
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
Our Solution                                 eGRAB
                                              BY DıGıTACT
eGRAB is a cloud-based, OS agnostic
software platform that enables
organisations to deploy
RFID technology from manufacturing
through to the shop-floor.

                   •   Logistics
                   •   Supply Chain
                   •   Inventory Control
                   •   Inventory Analytics
                   •   Loss Prevention
                   •   Customer Experience
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
What is RFID?
RFID is an acronym        Unlike barcodes, RFID labels can
for radio-frequency       be read from close range or up to
identification and        several metres away, and do not
refers to microchip       need to be within line-of-sight of
technology where          the scanner to be seen.
digital data encoded
onto RFID tags or
“smart labels” is
wirelessly captured
via radio waves.
The technology is
fundamental to the
explosive growth of
the Internet of Things.
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
Why RFID?
• Item level intelligence at scale.                 RFID
                                                  is applicable to
• Economically deployable.
                                      Logistics                      Shops &
                                                                     Hospitality
• Minimal process disruption.

• Ultimate traceability throughout
  the supply chain.
                                          Farming              Healthcare
• Growing Internet Of Things
  (IOT) global market, set to reach
  $55B by 2025.
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
RFID
radio frequency scanning:                   Scanning speed:
                                              up to 20,000
                                                                Scanning       Labour cost to count
                                                                                  20,000 items:
                                                              average store:
fast, efficient                                items / hour     20 minutes              £15

                Barcode
optical scanning:
slow, manual labour intensive               Scanning speed:     Scanning       Labour cost to count
                                                avg. 650      average store:      20,000 items:
*average values as per RFID journal stats     items / hour     540 minutes            £460
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
How we use it
Perform inventory counts in minutes
and win back valuable time to tackle
the important tasks in your business.

Calculate conversion rate, shelf
dwell time and other inventory
engagement statistics.
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
eGRAB              inventory
                   management
Key features:
• Rapid inventory counts
  (avg. 30 times faster than barcode)
• Automated stock replenishment
• Planogram management
• Inter-store transfer
• Shipment management and
  RFID pallet checker
• Item locator and shelf management
DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
Inventory data
highlights
Design your reports:
• Analytics snapshots that includes a
  total overview of inventory performance
  and customer engagement numbers.

• Track product conversion rates across stores, date
  ranges, campaigns etc, i.e in-store product try-ons vs sales.

• Analyse campaign performance, item level interaction data / sku
  groups or create entirely custom reports unique to your business.

• Detailed data mining capability with numerous report outcomes
  using the custom report generator.
Intelligent
inventory
engagement
with retail displays that track
inventory movement and deliver
one to one advertising.

eGRAB has a complete content
design tool that enables retailers to
customise the content triggered on
digital signage displays and
interactive kiosks when customers
interact with RFID tagged items.
Customer
experience
Add your product and
branded media (images/
video/text/related items etc),
and create beautiful digital
signage content for your
retail displays.

Depending on configuration,
items removed from, or
placed within an eGRAB
RFID enabled smart display
will trigger product specific
advertising at the point of      Click to see video
interaction.
Global or regional audiences

                                   Global data is fed
                                   back to eGRAB for
                                   further analysis
                                   and decision
Harmonise content                  making.
to multiple regions,
or localise it to
specific stores.
Embedding eGRAB’s RFID technology into retail merchandise displays
                              can provide real time inventory feedback by capturing analytics
                              across a broad range of interactions including; how often a product is
                              engaged with, colour and size preferences, seasonal view trends and
                              more. Through the reports dashboard eGRAB users can extract
                              granular or high level inventory performance data for analysis.

eGRAB’s RFID platform is suitable for many verticals:

• Clothing and apparel     • Electronics     • FMCG
• Cosmetics                • Eyewear         • Jewellery
• Food and beverages       • Healthcare      • etc

                              Merchandising Analytics:

                              Obtaining pre-sales ‘inventory to consumer’ engagement statistics
                              enables the development of accurate and targeted merchandising
                              strategies which can be fed back into predictive supply chain
                              strategies (JIT, FIFO etc)
Custom designed RFID ready furniture
   eGRAB RFID hardware can be installed into a
   variety of retail display scenarios. We have
   provided some examples below of pre-existing
   designs or you can work with our team to build
   something bespoke for your requirements
   (clothing racks, desks, plinths etc).
                                                                                  Touchscreen PC
               Touchscreen PC                                                     (Windows)
               (Windows)
Cable                       Up-lighted area
outlet                      (optional)
                                        Wire connection
                                                RFID Receiver
                                                                Up-lighted area
                                                                (optional)                    RFID antenna
                                                                                              sensitive area
                                                                Wire connection               for tagged
                                                                                              frames

                                                                RFID Receiver

                         RFID antenna
                         sensitive area
                         for tagged frames
                                                                                              Power supply
         Power supply
Integrate
RFıD
without the need for
existing software migration

Via the eGRAB API, our
platform allows third party
software providers to integrate
eGRAB’s RFID capability easily
and seamlessly into any
organisation.

Connect eGRAB to;
• POS software,
• accounting,
• warehouse,
• eCommerce,
• other 3rd party software.
Socially d i s t a n c e d inventory management

As we enter a post Covid-19 retail environment we
believe businesses will face increased scrutiny on
their distancing and product handling policies.       RFID can mitigate handling risks, but also promote
Reducing the handling of items in store will garner   employee task distancing as one person can do the
strong and positive PR, simultaneously lowering       job of many using RFID to manage inventory
employee and consumer risk.                           logistics and stock handling processes.
Prior to COVID-19 understanding in
real time where your inventory was,
both on the shop floor and the
stockroom was desirable; it is now a
prerequisite. Real time stock visibility,
electronic detection of handled
inventory and subsequent time                                           Inventory
                                                                        Quarantining
dependent quarantining periods are
now essential for responsible COVID
compliant inventory management.

Passive RFID tags linked to an
intelligent inventory management
system provide an immediate solution
to a previously almost insurmountable
problem.

eGRAB by Digitact is a tried and tested system currently delivering RFID     eGRAB is ready for immediate
services to some of the world’s biggest brands. The new COVID-19 module      installation and is operable as a stand
facilitates the implementation of inventory quarantining processes that      alone RFID system, or as an API
enable retailers to accurately track quarantined items with built-in alert   integrated service with retail point of sale
systems notifying them how much time is left before they can be restocked.   and warehouse management systems.
Recent
projects

                             Click to see video

Faces Beauty - Mall of the
Emirates (Chalhoub Group)

The digital team at FACES
wanted to bring the beauty
try-on journey to life.
eGRAB’s RFID technology
was selected to educate
consumers on each of the
tagged products located
on the tester bars.
Recent
projects

Moncler: Genuis Collection
(Milan / Tokyo)

eGRAB RFID infrastructure
was embedded into clothing
railings that house the
Moncler Genius collections.
Garments removed would
trigger branded content in
the bespoke made
experience booths.
Recent
projects

Vagabond Wines

Digitact created a fully integrated
business system to power the
NFC dispensing machines that
allow customers to try hundreds of
wines by the glass. Our custom
extension to eGRAB connected
POS, eCommerce, warehousing,
accounting and app platforms
together under a single software
suite called WineHub.
DıGıTACT                               ™

Get in Touch
e:    ben@digitact.co.uk

m: +44 779 143 5454

w: digitact.co.uk

© Digitact Limited, All rights reserved. 2020
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