DIGITACT TRACK, TRACE & ENGAGE - PLATFORM OVERVIEW 2020
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Online marketers use data segments to make informed product advertising decisions. Demographic Online Store Product Analytics Location Upload progress Interest Action Why should offline product data be any different?
activity by time of day 11.2% in-store conversion rate favourite In-store colour: red sold today: 18 pcs most product try-ons: 107 Imagine knowing how Chicago store customers interact with your in-store products. engagement last 3 months
Our Solution eGRAB BY DıGıTACT eGRAB is a cloud-based, OS agnostic software platform that enables organisations to deploy RFID technology from manufacturing through to the shop-floor. • Logistics • Supply Chain • Inventory Control • Inventory Analytics • Loss Prevention • Customer Experience
What is RFID? RFID is an acronym Unlike barcodes, RFID labels can for radio-frequency be read from close range or up to identification and several metres away, and do not refers to microchip need to be within line-of-sight of technology where the scanner to be seen. digital data encoded onto RFID tags or “smart labels” is wirelessly captured via radio waves. The technology is fundamental to the explosive growth of the Internet of Things.
Why RFID? • Item level intelligence at scale. RFID is applicable to • Economically deployable. Logistics Shops & Hospitality • Minimal process disruption. • Ultimate traceability throughout the supply chain. Farming Healthcare • Growing Internet Of Things (IOT) global market, set to reach $55B by 2025.
RFID radio frequency scanning: Scanning speed: up to 20,000 Scanning Labour cost to count 20,000 items: average store: fast, efficient items / hour 20 minutes £15 Barcode optical scanning: slow, manual labour intensive Scanning speed: Scanning Labour cost to count avg. 650 average store: 20,000 items: *average values as per RFID journal stats items / hour 540 minutes £460
How we use it Perform inventory counts in minutes and win back valuable time to tackle the important tasks in your business. Calculate conversion rate, shelf dwell time and other inventory engagement statistics.
eGRAB inventory management Key features: • Rapid inventory counts (avg. 30 times faster than barcode) • Automated stock replenishment • Planogram management • Inter-store transfer • Shipment management and RFID pallet checker • Item locator and shelf management
Inventory data highlights Design your reports: • Analytics snapshots that includes a total overview of inventory performance and customer engagement numbers. • Track product conversion rates across stores, date ranges, campaigns etc, i.e in-store product try-ons vs sales. • Analyse campaign performance, item level interaction data / sku groups or create entirely custom reports unique to your business. • Detailed data mining capability with numerous report outcomes using the custom report generator.
Intelligent inventory engagement with retail displays that track inventory movement and deliver one to one advertising. eGRAB has a complete content design tool that enables retailers to customise the content triggered on digital signage displays and interactive kiosks when customers interact with RFID tagged items.
Customer experience Add your product and branded media (images/ video/text/related items etc), and create beautiful digital signage content for your retail displays. Depending on configuration, items removed from, or placed within an eGRAB RFID enabled smart display will trigger product specific advertising at the point of Click to see video interaction.
Global or regional audiences Global data is fed back to eGRAB for further analysis and decision Harmonise content making. to multiple regions, or localise it to specific stores.
Embedding eGRAB’s RFID technology into retail merchandise displays can provide real time inventory feedback by capturing analytics across a broad range of interactions including; how often a product is engaged with, colour and size preferences, seasonal view trends and more. Through the reports dashboard eGRAB users can extract granular or high level inventory performance data for analysis. eGRAB’s RFID platform is suitable for many verticals: • Clothing and apparel • Electronics • FMCG • Cosmetics • Eyewear • Jewellery • Food and beverages • Healthcare • etc Merchandising Analytics: Obtaining pre-sales ‘inventory to consumer’ engagement statistics enables the development of accurate and targeted merchandising strategies which can be fed back into predictive supply chain strategies (JIT, FIFO etc)
Custom designed RFID ready furniture eGRAB RFID hardware can be installed into a variety of retail display scenarios. We have provided some examples below of pre-existing designs or you can work with our team to build something bespoke for your requirements (clothing racks, desks, plinths etc). Touchscreen PC Touchscreen PC (Windows) (Windows) Cable Up-lighted area outlet (optional) Wire connection RFID Receiver Up-lighted area (optional) RFID antenna sensitive area Wire connection for tagged frames RFID Receiver RFID antenna sensitive area for tagged frames Power supply Power supply
Integrate RFıD without the need for existing software migration Via the eGRAB API, our platform allows third party software providers to integrate eGRAB’s RFID capability easily and seamlessly into any organisation. Connect eGRAB to; • POS software, • accounting, • warehouse, • eCommerce, • other 3rd party software.
Socially d i s t a n c e d inventory management As we enter a post Covid-19 retail environment we believe businesses will face increased scrutiny on their distancing and product handling policies. RFID can mitigate handling risks, but also promote Reducing the handling of items in store will garner employee task distancing as one person can do the strong and positive PR, simultaneously lowering job of many using RFID to manage inventory employee and consumer risk. logistics and stock handling processes.
Prior to COVID-19 understanding in real time where your inventory was, both on the shop floor and the stockroom was desirable; it is now a prerequisite. Real time stock visibility, electronic detection of handled inventory and subsequent time Inventory Quarantining dependent quarantining periods are now essential for responsible COVID compliant inventory management. Passive RFID tags linked to an intelligent inventory management system provide an immediate solution to a previously almost insurmountable problem. eGRAB by Digitact is a tried and tested system currently delivering RFID eGRAB is ready for immediate services to some of the world’s biggest brands. The new COVID-19 module installation and is operable as a stand facilitates the implementation of inventory quarantining processes that alone RFID system, or as an API enable retailers to accurately track quarantined items with built-in alert integrated service with retail point of sale systems notifying them how much time is left before they can be restocked. and warehouse management systems.
Recent projects Click to see video Faces Beauty - Mall of the Emirates (Chalhoub Group) The digital team at FACES wanted to bring the beauty try-on journey to life. eGRAB’s RFID technology was selected to educate consumers on each of the tagged products located on the tester bars.
Recent projects Moncler: Genuis Collection (Milan / Tokyo) eGRAB RFID infrastructure was embedded into clothing railings that house the Moncler Genius collections. Garments removed would trigger branded content in the bespoke made experience booths.
Recent projects Vagabond Wines Digitact created a fully integrated business system to power the NFC dispensing machines that allow customers to try hundreds of wines by the glass. Our custom extension to eGRAB connected POS, eCommerce, warehousing, accounting and app platforms together under a single software suite called WineHub.
DıGıTACT ™ Get in Touch e: ben@digitact.co.uk m: +44 779 143 5454 w: digitact.co.uk © Digitact Limited, All rights reserved. 2020
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