Diary 2020 Legal topics for older people - NSW Government
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ACKNOWLEDGEMENTS CONTENTS Legal Aid NSW has produced This publication is a general guide to the FOREWORD BY THE NSW PREMIER 2 law. You should not rely on it as legal this diary with funding assistance and content contribution from advice and we recommend that you talk to MESSAGE FROM COMMISSIONER ROBERT FITZGERALD 3 a lawyer about your situation. the Department of Communities At the time of printing, the information is NSW AGEING STRATEGY – a message from the NSW Government 4 and Justice, Law Society of correct, but it may change. NSW, NSW Trustee & Guardian, CALENDARS 6 Legal Aid NSW 2019 Seniors Rights Service, Australian Financial Complaints Authority You may copy, print, distribute, download MY INFORMATION 8 and the Energy & Water or use this work for a non-profit purpose MY IMPORTANT DATES 9 as long as the original meaning is kept and Ombudsman NSW. Legal Aid NSW is acknowledged as the Cover artwork by owner. To reproduce or modify the work WHERE TO GET LEGAL HELP 10 www.petercoadart.com.au for any other purpose, you need to request permission from Legal Aid NSW. QUICK REFERENCE GUIDE 12 Graphic design by www.leadinghand.com.au JANUARY: Your rights as a consumer and scams 13 Published: November 2019 FEBRUARY: Discrimination: age and carers 28 MARCH: Wills and other ways to plan ahead 42 APRIL: Legal issues for Aboriginal older people 58 MAY: Facts about funerals 72 Produced by JUNE: Elder abuse 86 JULY: Adult children and grandchildren 98 With support from AUGUST: Family, finance and your home 112 SEPTEMBER: Your home: owning, renting and neighbours 126 OCTOBER: Your pension 138 NOVEMBER: Retirement villages and aged care 152 DECEMBER: On the road 168
FOREWORD FROM THE NSW PREMIER A MESSAGE FROM ROBERT FITZGERALD AM, GLADYS BEREJIKLIAN THE NSW AGEING AND DISABILITY COMMISSIONER. I am very pleased to present the 2020 edition of the Legal Topics for It is an honor to be appointed as the first Ageing and Disability Older People diary. Commissioner for NSW. This is an historic step taken by the NSW government toward better protecting older people and adults with Older people are a vital part of a thriving community. The NSW disability from abuse, neglect and exploitation in their home and within Government is committed to ensuring that all older people in our state the community. enjoy opportunities to participate in, contribute to and be included The aim of the Ageing and Disability Commission is to promote the in their communities. The information contained within this diary is a rights of older people and adults with disability, and reduce harm valuable resource. caused to them by someone they know such as a friend, family For the ninth year, Legal Aid NSW has produced an easy to use resource member or neighbour. Some examples of abuse and neglect include of information to help you access services, understand your rights, family members demanding an early inheritance, cancelling needed protect yourself and your family, and prosper in our community. It is no community services, even refusing to acknowledge an adult's choice or wonder this is the most popular publication produced by Legal Aid NSW. decision they make in their life. My Commission also has the power to take further action and investigate matters if there are concerns about On behalf of the people of NSW, I offer my best wishes for a happy and an individual’s immediate welfare. The intention of an investigation is healthy 2020. always to improve the safety of the adult, and uphold their rights. If you have concerns about someone you know, or you need information and support for yourself, we have made it easy to get in touch. You can call the NSW Ageing and Disability Abuse Helpline on 1800 628 221, or email nswadc@adc.nsw.gov.au anytime. I want every older person and adult with disability to feel safe, respected and dignified in their own home and community. This diary is also a great resource that offers a range of information and contact details that may be of use over the year. Wishing you a safe and healthy 2020. Gladys Berejiklian MP Robert Fitzgerald, AM. NSW Premier Commissioner. 2 3
NSW AGEING STRATEGY – A MESSAGE FROM THE NSW GOVERNMENT The vision of the NSW • Housing choices • Art and Dementia Program: You can read more about the Government is that people in • Getting around being delivered by the Art Gallery strategy at www.facs.nsw.gov. NSW experience the benefits of NSW for older people living au/inclusion/seniors/overview of living longer and enjoy • Inclusive communities. with dementia and their care Easing the cost of living opportunities to participate in, What are we doing? partners, to provide social and contribute to and be included in cultural engagement and general The NSW Government is also We continue to work with local working hard to ease cost of living their communities. To support health and wellbeing councils, the non-government pressures for seniors, and deliver this vision, the NSW Government • Specialist multi-disciplinary sector and the community to on its commitment to make the developed the NSW Ageing service (lawyers and social deliver on the strategy. The NSW Seniors Card program even Strategy 2016–2020. workers) for vulnerable older initiatives in the annual action better by increasing the number of The NSW Government has made plans provide practical responses people: being established in businesses offering discounts and strong progress in delivering the to the real health, employment, the Central Coast to provide providing greater value for Seniors commitments under the strategy, housing, transport and community holistic services to older people Card holders in both metropolitan including Grandparents Day, participation challenges and experiencing or at risk of abuse, and regional NSW. Tech Savvy Seniors, the NSW opportunities that come with an with a focus on service provision Seniors Card, the Elder Abuse ageing population. to older Aboriginal people. You can find out more about the Helpline and Resource Unit, the NSW Seniors Card at Initiatives include: The next NSW Ageing Strategy is www.seniorscard.nsw.gov.au Modified Sports Program, and the being developed. This will involve Ministerial Advisory Council on • Art of Ageing: launch and tour or call 13 77 88. extensive consultation to ensure Ageing Media Awards. of the Art of Ageing photographic Seniors are also encouraged it captures and responds to input exhibition 2020, which celebrates to take advantage of the NSW About the NSW Ageing from stakeholders, in particular the value, experience and Government’s Cost of Living Strategy the voices of seniors across NSW. contribution of older people, and Service via Service NSW, which is The strategy outlines the practical challenges outdated perceptions designed to improve access to and steps we will take to respond to of ageing awareness of government rebates the challenges and opportunities and refunds. You can access the • Retirement Years research of an ageing population. service at your local Service NSW project: engaging with people The strategy includes five of NSW who are planning for Centre, via a simple online process priority areas: retirement or are retired to identify at www.service.nsw.gov.au or • Health and wellbeing pain points in their experiences by calling 13 77 88. and prioritise solutions for those • Working and retiring pain points 4 5
2019 CALENDAR 2020 CALENDAR JANUARY FEBRUARY MARCH APRIL JANUARY FEBRUARY MARCH M T W T F S S M T W T F S S M T W T F S S M T W T F S S 1 2 3 4 5 6 M T W T F S S M T W T F S S M T W T F S S 1 2 3 1 2 3 1 2 3 4 5 6 7 7 8 9 10 11 12 13 4 5 6 7 8 9 10 4 5 6 7 8 9 10 8 9 10 11 12 13 14 1 2 3 4 5 1 2 30 31 1 14 15 16 17 18 19 20 11 12 13 14 15 16 17 11 12 13 14 15 16 17 15 16 17 18 19 20 21 6 7 8 9 10 11 12 3 4 5 6 7 8 9 2 3 4 5 6 7 8 21 22 23 24 25 26 27 18 19 20 21 22 23 24 18 19 20 21 22 23 24 22 23 24 25 26 27 28 28 29 30 31 25 26 27 28 25 26 27 28 29 30 31 29 30 13 14 15 16 17 18 19 10 11 12 13 14 15 16 9 10 11 12 13 14 15 20 21 22 23 24 25 26 17 18 19 20 21 22 23 16 17 18 19 20 21 22 MAY JUNE JULY AUGUST 27 28 29 30 31 24 25 26 27 28 29 23 24 25 26 27 28 29 M T W T F S S M T W T F S S M T W T F S S M T W T F S S 1 2 3 4 5 1 2 1 2 3 4 5 6 7 1 2 3 4 6 7 8 9 10 11 12 3 4 5 6 7 8 9 8 9 10 11 12 13 14 5 6 7 8 9 10 11 13 14 15 16 17 18 19 10 11 12 13 14 15 16 15 16 17 18 19 20 21 12 13 14 15 16 17 18 20 21 22 23 24 25 26 17 18 19 20 21 22 23 22 23 24 25 26 27 28 19 20 21 22 23 24 25 APRIL MAY JUNE 27 28 29 30 31 24 25 26 27 28 29 30 29 30 31 26 27 28 29 30 31 M T W T F S S M T W T F S S M T W T F S S SEPTEMBER OCTOBER NOVEMBER DECEMBER 1 2 3 4 5 1 2 3 1 2 3 4 5 6 7 M T W T F S S M T W T F S S M T W T F S S M T W T F S S 6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14 30 1 1 2 3 4 5 6 1 2 3 30 31 1 2 3 4 5 6 7 8 7 8 9 10 11 12 13 4 5 6 7 8 9 10 2 3 4 5 6 7 8 13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21 9 10 11 12 13 14 15 14 15 16 17 18 19 20 11 12 13 14 15 16 17 9 10 11 12 13 14 15 20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28 16 17 18 19 20 21 22 21 22 23 24 25 26 27 18 19 20 21 22 23 24 16 17 18 19 20 21 22 27 28 29 30 25 26 27 28 29 30 31 29 30 23 24 25 26 27 28 29 28 29 30 31 25 26 27 28 29 30 23 24 25 26 27 28 29 2021 CALENDAR JANUARY FEBRUARY MARCH APRIL JULY AUGUST SEPTEMBER M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S 1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 1 2 3 4 5 31 1 2 1 2 3 4 5 6 4 5 6 7 8 9 10 8 9 10 11 12 13 14 8 9 10 11 12 13 14 5 6 7 8 9 10 11 11 12 13 14 15 16 17 15 16 17 18 19 20 21 15 16 17 18 19 20 21 12 13 14 15 16 17 18 6 7 8 9 10 11 12 3 4 5 6 7 8 9 7 8 9 10 11 12 13 18 19 20 21 22 23 24 22 23 24 25 26 27 28 22 23 24 25 26 27 28 19 20 21 22 23 24 25 13 14 15 16 17 18 19 10 11 12 13 14 15 16 14 15 16 17 18 19 20 25 26 27 28 29 30 31 29 30 31 26 27 28 29 30 20 21 22 23 24 25 26 17 18 19 20 21 22 23 21 22 23 24 25 26 27 MAY JUNE JULY AUGUST 27 28 29 30 31 24 25 26 27 28 29 30 28 29 30 M T W T F S S M T W T F S S M T W T F S S M T W T F S S 1 2 31 1 2 3 4 5 6 1 2 3 4 1 3 4 5 6 7 8 9 7 8 9 10 11 12 13 5 6 7 8 9 10 11 2 3 4 5 6 7 8 10 11 12 13 14 15 16 14 15 16 17 18 19 20 12 13 14 15 16 17 18 9 10 11 12 13 14 15 17 18 19 20 21 22 23 21 22 23 24 25 26 27 19 20 21 22 23 24 25 16 17 18 19 20 21 22 OCTOBER NOVEMBER DECEMBER 24 25 26 27 28 29 30 28 29 30 26 27 28 29 30 31 23 24 25 26 27 28 29 M T W T F S S M T W T F S S M T W T F S S SEPTEMBER OCTOBER NOVEMBER DECEMBER 1 2 3 4 30 1 1 2 3 4 5 6 M T W T F S S M T W T F S S M T W T F S S M T W T F S S 5 6 7 8 9 10 11 2 3 4 5 6 7 8 7 8 9 10 11 12 13 30 31 1 2 3 4 5 1 2 3 1 2 3 4 5 6 7 1 2 3 4 5 12 13 14 15 16 17 18 9 10 11 12 13 14 15 14 15 16 17 18 19 20 6 7 8 9 10 11 12 4 5 6 7 8 9 10 8 9 10 11 12 13 14 6 7 8 9 10 11 12 13 14 15 16 17 18 19 11 12 13 14 15 16 17 15 16 17 18 19 20 21 13 14 15 16 17 18 19 19 20 21 22 23 24 25 16 17 18 19 20 21 22 21 22 23 24 25 26 27 20 21 22 23 24 25 26 18 19 20 21 22 23 24 22 23 24 25 26 27 28 20 21 22 23 24 25 26 26 27 28 29 30 31 23 24 25 26 27 28 29 28 29 30 31 27 28 29 30 25 26 27 28 29 30 31 29 30 27 28 29 30 31 6 7
MY INFORMATION MY IMPORTANT DATES IN 2020 Name JANUARY FEBRUARY MARCH Address Telephone Email In case of emergency please notify Name Relationship to me Telephone Doctor’s name APRIL MAY JUNE Doctor’s telephone Medical Diabetes Yes No Heart disease Yes No High blood pressure Yes No Other JULY AUGUST SEPTEMBER Allergies Medication(s) Legal I have a Will stored here My executor is My attorney under an Enduring Power of Attorney is Telephone OCTOBER NOVEMBER DECEMBER My appointed guardian is Telephone I have an advance care directive Yes No Police and emergency Call 000 8 9
WHERE TO GET HELP WITH A LEGAL PROBLEM These services provide free, advice to people across NSW and confidential legal help in NSW. representation in some cases. To find a Legal Aid NSW advice Aboriginal service call LawAccess NSW on Legal Service (NSW/ACT) The Law Society of New 1300 888 529 or visit The Aboriginal Legal Service South Wales LawAccess NSW www.legalaid.nsw.gov.au (ALS) is an Aboriginal community The Law Society of NSW has LawAccess NSW is a organisation that provides two services to help government telephone service information, referrals, legal the community: that provides free legal advice and court representation • T he Solicitor Referral Service information, referrals and in to Aboriginal and Torres Strait can give you a list of three some cases, advice for people Community Legal Islander people in criminal and private law firms near where who have a legal problem in Centres (CLCs) family law and children’s care and you live that may be able NSW. Call 1300 888 529 or Community Legal Centres (CLCs) protection matters. Visit www. to help you with your legal visit www.lawaccess.nsw. are independent, not-for-profit alsnswact.org.au or call 1800 problem. Call 02 9926 gov.au community organisations that 765 767 for criminal law or 1800 0300 or email ereferral@ provide legal information, advice, 733 233 for family law or care Community Justice Centres lawsociety.com.au referrals and casework. CLCs and protection. Legal problems don’t always • T he Pro Bono Scheme can work for the public interest and need legal solutions, nor do put you in touch with law focus on disadvantaged people they have to go to court. firms willing to provide their in their communities. To find a Community Justice Centres (CJC) legal services for free or for CLC near you call LawAccess offer free mediation services a reduced fee. Call 02 9926 NSW on 1300 888 529 or visit to help people talk about the Find Legal Answers 0364 or visit https://www. www.clcnsw.org.au issues they are in dispute about at your public library lawsociety.com.au/for-the- and negotiate solutions that Your local public library can public/pro-bono-scheme everyone can live with. help you find easy to understand Call 1800 990 777 or visit Seniors Rights Service information about the law. www.cjc.justice.nsw.gov.au Seniors Rights Service provides Contact your local public library free and confidential legal advice, or find legal information at advocacy and rights-based www.legalanswers.sl.nsw. education for older people. Call gov.au Legal Aid NSW 1800 424 079 or visit www. Legal Aid NSW provides free legal seniorsrightsservice.org.au 10 11
QUICK REFERENCE GUIDE YOUR RIGHTS You can also find out more about AS A CONSUMER telemarketers' obligations and 1800Respect (88) L LawAccess NSW (10, 58, 59, 102, 114, 129, 149) how to make a complaint at A Aboriginal Affairs (58) Law Handbook (128) AND SCAMS Aboriginal Legal Service (NSW/Act) (11, 62) The Law Society Of NSW (11, 30, 147) www.fairtrading.nsw.gov.au Ageing and Disability Abuse Helpline (3, 87) Legal Aid NSW (2, 10, 20, 46, 58, 59, 60, As a consumer it is important to —look under Buying products and Anti-Discrimination Board of NSW (28) 61, 62, 65, 88, 98, 99, 100, 102, 113, 114, Artist in The Black (60) 129, 140, 141, 169, 171) know your rights. Telemarketing, services > Guarantees, contracts Local councils (4, 103, 163) Assistive Technology Australia (77) online shopping and online and warranties > Unsolicited Australian Competition and Consumer M MoneySmart (18, 24, 53, 60, 73, 157) Commission (ACCC) (18) My Aged Care (30, 155, 157) banking have brought many consumer agreements. Australian Financial Complaints Authority N National Dementia Helpline (85) benefits for consumers, but also (15, 18, 88, 171, 172) Door to door sales Australian Funeral Directors Association (74) National Desexing Network (103) some risks. Dodgy salespeople Australian Human Rights Commission (28, National Redress Scheme (59, 124) Door-to-door salespeople must 46, 95, 154) No Interest Loans Scheme (NILS) (21) and businesses may use email, NSW Aboriginal Land Councils (61, 73) give you a 10 day 'cooling off' Australian Taxation Office (17, 29) NSW Civil and Administrative Tribunal (101, telephone, mail and door-to- Australian Unity (156) period to cancel the contract if 126, 153) door sales to take advantage B Best for Kids (102) NSW Department of Planning and you change your mind. If you Beyond Blue (165) Environment (18) of you. They may also use don’t want salespeople to visit C Carer Gateway (30) NSW Fair Trading (14, 61, 74, 126, 128, high-pressure, misleading and Carers NSW (30, 62) 129, 154, 157) your house you can display a Cemetery and Crematoria Association NSW Industrial Relations (29, 31) confusing sales tactics to get NSW Seniors Festival (36, 39) Do Not Knock sticker next to of NSW (74) NSW Trustee and Guardian (61) you to sign contracts you don't Community Justice Centres (10, 127, 153) your door or on the front gatepost Community Legal Centres (10, 60) NSW Victims Services (73) understand. This means that you Coroners Court (83) of your house. Salespeople can be O Office of Environmental & Heritage (143) can be locked into contracts you Council on the Ageing NSW (46, 102) fined if they refuse to leave your D Department of Communities and Justice P Planning Ahead Tools (46) can't pay for and may become Public Guardian home if you ask them to or if they (30, 62, 65, 99, 100, 101, 102) involved in legal action. Department of Human Services (35, 105) R Retirement Village Residents Association ignore a Do Not Knock sticker. (157) Department of Social Services (45, 157) Revenue NSW (168, 169, 172) Telemarketers Find out how to get a sticker Department of Veterans Affairs (158) Do Not Call Register (13) Roads and Maritime Services (117, 171, 172) There are rules about how and or make a complaint at www. RSPCA (103, 109) E Emergency Accounts Payment Assistance (15) when telemarketers can contact donotknock.org.au or cut out Energy & Water Ombudsman NSW (14, 18, S Scamwatch (19) 26, 60, 107) Seniors Rights Service (10, 89, 112, 114, you. You can find these rules the sign on page 183. Environmental Protection Agency (129) 154, 158) at www.acma.gov.au under Service NSW (5, 15, 74, 114, 117, 131, 171, 172) Electronic banking F Fair Work Commission (28, 29) Speak My Language (39) Industryacma > Marketers > Do Family Violence Prevention Legal Service (89) State Library of NSW – Find Legal Answers Never share your PIN or Financial Counselling Australia (14) (11, 46, 128) not call register > Telemarketing Financial Rights Legal Centre (18, 19, 172) passwords with anyone. Keep Sydney Homeless Connect (96) standard > Telemarketing rules. If G Gambling Help (147) them in a safe place, separate T Telecommunications Industry Ombudsman (19) you don’t want telemarketers to H Health Care Complaints Commission (15) Tenants NSW (128) from your debit or credit cards. If Transport NSW (61, 175, 177) call you, you can add your number Health NSW (31, 41) your debit or credit card is lost or Housing NSW (128) W Welfare Rights Centre (141) to the Do Not Call Register. Wirringa Baiya Aboriginal Women’s Legal stolen or if someone makes an I Icare Workers Insurance (29) Service (62, 89) Call 1300 792 958 or visit unauthorised online withdrawal Women’s Domestic Violence Court www.donotcall.gov.au Advocacy Service (88) from your account, tell your bank 12 13
immediately. Most banks will not must give you time to pay and are not resolved, you can contact make you pay for unauthorised offer you a payment plan. If you DID YOU KNOW? the Health Care Complaints transactions that happen after are having difficulty paying, they The Energy Accounts Commission (HCCC). The HCCC you have notified them—as long must offer to refer you to their Payment Assistance (EAPA) is an independent body that deals as you didn't contribute to the hardship program for support. Scheme helps people who with complaints about health theft, for example, by telling Talk to your energy or water have trouble paying their services in NSW. Call 1800 043 159 someone your PIN or password. provider as soon as you have a electricity or gas bill because of or visit www.hccc.nsw.gov.au Goods and services problem to avoid disconnection. a crisis or in an emergency. Visit National Disability Insurance When you buy goods they come If you are having difficulties with energysaver.nsw.gov.au Scheme (NDIS) with a guarantee that they will be your energy or water provider and search for EAPA, or call If you are in the National of acceptable quality. This means contact the Energy & Water Service NSW on 13 77 88 to Disability Insurance Scheme they must be safe, free of faults Ombudsman NSW (EWON). find out more. (NDIS) you should have access and do all the things you would Call 1800 246 545 or visit to supports you need—like normally expect them to do. www.ewon.com.au Insurance transport, equipment and linking EWON offers a free, fair and If your insurance company you and your family with support Services you buy must be rejects your claim, there are provided with acceptable care independent dispute Services. If you are not happy with resolution service. things you can do. You can ask the quality or safety of the services and skill, give the results that for an internal review of the you and the business agreed to Financial hardship you are receiving, or the quality decision. If you are still unhappy of the goods you purchased, you and be delivered in a reasonable If you can’t pay your bills you may with their decision, you can make time. If they don't, you may have be experiencing financial hardship. can make a complaint. You can a complaint to the Australian complain directly to your service a right to have the thing you Rather than taking out a high Financial Complaints Authority bought repaired or replaced, get cost loan—often called 'payday provider. If that doesn’t fix your (AFCA). Call 1800 931 678 or visit complaint, you can complain to a refund, cancel the contract loans’—you can ask your bank www.afca.org.au or get compensation. You can and utility provider for a hardship the NDIS Quality and Safeguards contact NSW Fair Trading arrangement to pay off your bills. Insurers shouldn't make you pay Commission (NQSC). for help. Call 13 32 20 or visit You can also get free help through your excess upfront if you can't Call 1800 035 544 or visit www.fairtrading.nsw.gov.au Financial Counselling Australia. afford it. If this happens to you, www.ndiscommission.gov.au/ Call 1800 007 007 or visit ask to speak to your insurer's participants/complaints. Gas, electricity and water financial hardship section. The NSW Office of Fair Trading providers www.financialcounselling australia.org.au may also be able to help you Energy & water providers must Health care if you have a complaint about send you a Customer Charter If you have concerns about your goods or services you bought that explains your rights and doctor or other health care through the NDIS. Visit responsibilities. All energy retailers professional’s practice, you should www.fairtrading.nsw.gov.au talk to them first. If your concerns 14 15
Scams easy money. Don’t be pressured Scams are designed to trick or into anything. Do your own RECENT SCAMS TO WATCH OUT FOR persuade you to give away your research on a company and get If you get a call from someone claiming to be from the Australian personal details or your money. independent advice before you Taxation Office accusing you of tax fraud, or claiming to be from They can be done by phone, accept an offer. the Commonwealth DPP telling you about an arrest warrant, it mail, in person and online. Dating and romance scams could be a scam. Don’t give them your details, just hang up. The internet has given new life to These usually happen on official Also, watch out for calls from people who want to talk to you old scams and created new ones. dating or social networking about binary options trading, or who ask you to pay things like Anyone can be the victim of a websites where scammers taxes, hospital or utility bills or bail money with an iTunes gift scam, but some scams target create fake profiles to take card. The scammer will ask you to pay by telling them the 16-digit older people because they advantage of people looking code on the back of the card. If you do your money will be gone tend to have more savings, for companionship. They play and you will never get it back. or scammers see them as less on your emotions and put Watch out for scammers pretending to be from the NBN. They internet savvy. You can protect time and effort into gaining try to con victims out of their money and personal information by yourself from scams. A good your trust before asking for ‘connecting’ victims to the NBN network for a low price, and often rule of thumb is: ‘if it sounds too money. They will often pretend demand that you pay with an iTunes gift card. good to be true—it probably is’. the money is for a personal or Also be cautious of missed calls from international numbers Investment scams family emergency. Never send you do not recognise. It may be a scammer hoping you will call These scams try to seduce money, credit card details or back and keep you on the line for a long time charging your call you with a ‘not-to-be-missed’ online account details to anyone at a premium rate. If you get a missed call from an international financial opportunity. The you don’t know or trust, no number and don't recognise the number, just ignore it. scammer might claim to be matter how you feel about a stock broker or portfolio them. Be careful about how Scammers want you to send bank asking you to click on a manager. They usually offer much personal information you personal information or pay link to reset a password or a a low-risk opportunity with share online. Scammers use an upfront fee before you can trusted organisation calling to high financial returns and information and pictures to claim an inheritance, travel prize, verify customer information. may encourage you to invest target you with scams or even lottery win, shopping voucher or Don’t respond or attempt to overseas. The offers look like blackmail you if you have shared compensation money. unsubscribe, and don’t click on the real thing, with professional personal pictures or videos. any links or call a phone They also use phishing messages looking emails and websites. Spam mail and phishing to try to get your bank account number. The best thing to do is They may give you logins to Spam is electronic junk mail— numbers and passwords and delete it. If you are not sure view fake investment balances like an unexpected email, usually pretend to come from who is calling you, use publicly and growing returns. Be SMS text or messaging app legitimate businesses—like your available information to call them suspicious of anyone offering promising money and prizes. back instead. 16 17
Where to find Credit and Debt Hotline credit cards and Cyber Issue Reporting System more information Provides financial counselling short-term finance is an online system to securely information, advice and referral • d enial of an insurance claim report cybercrime. Visit Seniors Guide to consumer services to consumers on credit, www.cyber.gov.au rights in NSW is a free (such as car, home and debt and banking issues. Call contents, pet, travel, Australian Communications publication to help you with 1800 007 007 or visit consumer issues. Download income protection and and Media Authority enforces www.financialrights.org.au trauma insurance) Australia’s anti-spam laws. For or order a copy at www. fairtrading.nsw.gov.au or Energy & Water Ombudsman • i nappropriate investment more tips on how to protect call 13 32 20. NSW (EWON) advice yourself and to report spam call EWON offers a free, fair and 1300 850 115 or visit The little black book of scams independent dispute resolution • s uperannuation trustee’s www.acma.gov.au Download or order it at service for all residential and decision about the www.accc.gov.au or call distribution of a benefit. Stay Smart Online has simple small business energy customers advice on how to keep your 1300 302 502. in NSW and some water Call 1800 931 678 or visit computer secure and protect NSW Department of Planning providers. Contact EWON on www.afca.org.au your personal information while and Environment has 1800 246 545 or visit you are online. Visit Telecommunications Industry information about customer’s www.ewon.com.au www.staysmartonline.gov.au Ombudsman (TIO) rights, understanding energy Australian Financial bills, getting financial help with A free dispute resolution service Where to find Complaints Authority (AFCA) for small business and residential energy bills, energy rebates and legal help AFCA is a free independent customers who have a complaint reducing your energy costs. See pages 10 and 11 for external dispute resolution about their telephone or internet Visit energysaver.nsw.gov.au where to get legal help. scheme. AFCA offers individuals service. Call 1800 062 058 or MoneySmart and small businesses a free, fair visit www.tio.com.au These specialist legal services can A government website with and flexible solution for resolving also help you: Scamwatch has information information about investment, complaints about financial The Financial Rights about how to recognise, avoid superannuation, managed funds, products and services. Legal Centre and report all types of scams. financial advice and insurance A community legal centre that AFCA can deal with financial For more information visit scams, as well as other types specialises in in the areas of problems such as: www.scamwatch.gov.au of scams and what to do if you consumer credit, banking, debt have been scammed. • e rrors in everyday Australian Tax Office (ATO) recovery and insurance. It also Call 1300 300 630 or visit banking transactions has information on tax scams. offers advice and advocacy for www.moneysmart.gov.au and default listings You can also verify and report tax people in financial stress. scams to the ATO. Call 1800 008 Call 1800 007 007 or visit • difficulty repaying loans, 540 or visit www.ato.gov.au www.financialrights.org.au 18 19
School Holidays School Holidays DEC – JANUARY 2020 JANUARY 2020 30 3 MONDAY DID YOU KNOW? FRIDAY Legal Aid NSW has podcasts that you might like to listen to. If you’re interested in stories about the inspiring work Legal Aid NSW lawyers 31 do in our community, visit legalaid.nsw.gov.au/ 4 TUESDAY SATURDAY what-we-do/its-what-we- New Year’s Eve stand-for If you are a community worker, or assist people in your community, listen to Law for Community Workers on 1 the go here: legalaidnswcle. podbean.com WEDNESDAY New Year’s Day 5 DID YOU KNOW? SUNDAY If you are on Centrelink or a low income you may be able to get a no interest 2 loan from the No Interest Loans Scheme (NILS) to THURSDAY pay for essential goods and services—such as fridges, washing machines or car repairs. Call 13 64 57 or visit www.nils.com.au 20 21
School Holidays School Holidays JANUARY 2020 JANUARY 2020 6 10 MONDAY FRIDAY 7 11 TUESDAY SATURDAY 8 DID YOU KNOW? WEDNESDAY There are many computer clubs and training courses for seniors across NSW. They 12 encourage and educate seniors SUNDAY to use and explore computer technology. Visit www.ascca.org.au 9 The Tech Savvy Seniors THURSDAY program offers low cost or free training so older people can learn to use computers, tablets and smart phones. Visit www.telstra.com.au/ tech-savvy-seniors 22 23
School Holidays School Holidays JANUARY 2020 JANUARY 2020 13 17 MONDAY FRIDAY 14 18 TUESDAY SATURDAY 15 WEDNESDAY DID YOU KNOW? 19 You can try to find lost or SUNDAY unclaimed money from bank accounts, life insurance 16 policies, superannuation, THURSDAY company shares, salaries and wages, rent and rental Creativity is intelligence bonds, trust money, royalties, having fun. and other money held by – Albert Einstein the government at www. moneysmart.gov.au 24 25
School Holidays School Holidays JANUARY 2020 JANUARY 2020 20 24 MONDAY FRIDAY International Day of Education 21 25 TUESDAY SATURDAY DID YOU KNOW? Clothes dryers, heaters and air conditioners use more power in winter and energy bills can come as a shock. For tips on 22 how to save energy and water WEDNESDAY visit the Energy & Water Ombudsman NSW website at www.ewon.com.au The Office of Environment 26 & Heritage also has an SUNDAY Appliance Replacement Australia Day / Yabun Festival Offer program. You may be On this day in history... 23 able save money on bills by January 27 (1756) – Mozart is born THURSDAY replacing old fridges and TVs. Visit energysaver.nsw.gov. au/households/rebates- Green Tip and-discounts/appliance- Sell or donate old furniture. replacement-offer for more Try your local charity store. information. 26 27
DISCRIMINATION: but if they keep asking you and Where to find AGE AND CARERS pressuring you to retire this could more information DID YOU KNOW? amount to age discrimination. If you can’t do your normal Age Discrimination You can get more information Carer’s discrimination job because you are injured It is unlawful for someone about discrimination and how to at work, or for some other to be treated less favourably A carer is a person who provides make a complaint from the: reason, but you want to keep than others because of their unpaid personal care, support and • A ustralian Human working, you should talk to a age in most areas of public assistance to another person who Rights Commission private lawyer who specialises life. This includes employment, needs support because they are Call 02 9284 9600 or in workers compensation law. accommodation and the frail and aged. 1300 369 711 or visit You can also get more provision of goods and services. It is unlawful for employers to treat www.humanrights.gov.au information about making a Sometimes the unfair treatment an employee unfairly because they • A nti-Discrimination workers compensation claim if is obvious, for example if you have carer responsibilities. Your Board of NSW you are injured at work from apply for a job and are told that conditions at work should not be Call 02 9268 5544 or icare workers insurance. you are too old to be considered any worse because of a carer’s 1800 670 812 or visit Call 13 44 22 or visit even though you have the skills. responsibilities if you can do all the www.antidiscrimination. www.icare.nsw.gov.au But sometimes the discrimination essential tasks required by the job. justice.nsw.gov.au is less obvious. A rule or policy A carer who has been employed for • F air Work Commission may look fair because it applies at least 12 months has a right to ask Call 1300 799 675 or visit DID YOU KNOW? to everybody but in practice it their employer for flexible working www.fwc.gov.au If you earn over $450 per has an unfair or unreasonable arrangements in order to allow effect on older people. For them to perform their carer’s role. Fair Work Ombudsman month your employer should example, an employer might Can give you information and pay superannuation for any What can you do about work that you do. If you ask all employees pass a fitness advice about your workplace rights discrimination? are not sure whether your test, but the level of fitness and obligations. Call 13 13 94 or they require is not necessary You can make a complaint visit www.fairwork.gov.au employer has paid your for the job. This would unfairly about discrimination on the superannuation, you can grounds of age or being a carer NSW Industrial Relations disadvantage older people. This check with the Australian to the Australian Human For information about conditions is called indirect discrimination. Taxation Office. You Rights Commission, the Anti- of employment (like pay, leave, can also use their online Compulsory retirement at 65 years Discrimination Board of NSW workplace flexibility, starting or superannuation guarantee was abolished many years ago. or Fair Work Commission. Strict leaving work). Call 131 628 or contributions calculator. Employers can no longer force a time limits apply, so you should visit www.industrialrelations. Call 13 10 20 or visit person to retire. They may be able talk to a lawyer if you have nsw.gov.au www.ato.gov.au to ask you when you intend retiring concerns about your situation. 28 29
Carer Gateway Where to find An online and phone service that legal help DID YOU KNOW? DID YOU KNOW? provides practical information If you retire, your employer Transport for Health and resources for carers. The See pages 10 and 11 for should pay you any money provides transport and travel interactive service finder helps where to get legal help. they owe you for wages, help for people who can’t carers connect to local support These specialist legal services can bonuses and commissions use or have difficulty using services. Call 1800 422 737 or visit also help you: that you have earned. They public transport or who are www.carergateway.gov.au should also pay you for any disadvantaged by distance. Private lawyers Carers NSW The Law Society of NSW’s Solicitor unused annual leave, but The Isolated Patients Travel Provides information, support Referral Service can refer you to a they don’t have to pay you and Accommodation and counselling for carers. It private lawyer who specialises in for unused sick leave. Assistance Scheme has an Aboriginal and Torres workers compensation. If you were employed for (IPTAAS) can help with travel Strait Islander Carer Program, Call 02 9926 0300 or email over ten years they should and accommodation costs and information to help carers ereferral@lawsociety.com.au also pay you your long if someone needs to get better understand the National service leave. If you were specialist treatment. Call 1800 Disability Insurance Scheme employed for more than five 478 227 or visit (NDIS). Call 9280 4744 or years and you resigned for www.health.nsw.gov.au 1800 242 636 or visit medical reasons or a reason and search for www.carersnsw.org.au Transport for health. called a ‘domestic or other Department of Communities pressing necessity’, you may and Justice (DCJ formerly FACS) be able to be paid some of You can find information and your long service leave. To resources for carers in the find out if you have worked individual, family and carers long enough to get long section on the website. Visit service leave contact NSW www.facs.nsw.gov.au/ Industrial Relations. inclusion/carers Call 131 628 or visit My Aged Care www.industrialrelations. The website has a section on nsw.gov.au caring for someone, with links to useful information, resources and services. Call 1800 200 422 or visit www.myagedcare.gov.au/ caring-someone 30 31
School Holidays School Holidays JANUARY 2020 (Western Division NSW) JAN – FEB 2020 (Western Division NSW) 27 31 MONDAY FRIDAY Australia Day public holiday 28 1 TUESDAY SATURDAY On this day in history... February 1 (1984) – Medicare is established 29 WEDNESDAY 2 DID YOU KNOW? SUNDAY You can stop working whenever you want to, as long as you give your 30 employer notice of your THURSDAY decision to resign. If you are not sure how much notice you need to give you can ask the Fair Work Ombudsman. Call 13 13 94 or visit www.fairwork.gov.au 32 33
FEBRUARY 2020 FEBRUARY 2020 3 7 MONDAY FRIDAY 4 8 TUESDAY SATURDAY Chinese New Year 5 WEDNESDAY 9 DID YOU KNOW? SUNDAY There are payments you can get if you are a full-time carer and can’t work because of 6 your caring responsibilities. You can find information THURSDAY about payments and what other help is available for carers from the Department of Human Services. Visit www.humanservices.gov.au 34 35
FEBRUARY 2020 FEBRUARY 2020 10 NSW Seniors Festival is the largest festival for seniors in 14 MONDAY FRIDAY the Southern Hemisphere. www.seniorsfestival.nsw. gov.au 11 15 TUESDAY SATURDAY International Day of Woman and Girls in Science 12 WEDNESDAY NSW Seniors Festival starts 16 Green Tip SUNDAY When packing things Sydney Gay and Lesbian for travel or storage, use Mardi Gras starts 13 removalists who provide re- usable packing crates instead THURSDAY of single use cardboard boxes and wrap precious items in old newspaper or towels and blankets instead of bubble wrap. 36 37
FEBRUARY 2020 FEBRUARY 2020 17 21 MONDAY FRIDAY 18 22 TUESDAY SATURDAY 19 DID YOU KNOW? WEDNESDAY Speak My Language is a radio language program that has information about healthy 23 ageing for culturally and SUNDAY linguistically diverse seniors NSW Seniors Festival ends and their carers. Tune in and listen to your favourite ethnic 20 radio stations as they speak THURSDAY to aged care experts and hear from families who share their stories and their secret to ageing well in Australia. Visit www.speakmylanguage radio.com 38 39
FEBRUARY 2020 FEBRUARY – MARCH 2020 24 28 MONDAY FRIDAY 25 29 TUESDAY SATURDAY 26 WEDNESDAY Lent begins (ends Thursday 9 April) DID YOU KNOW? 1 The Advance Care SUNDAY Planning Workbook can First day of Autumn help you think about what Clean the filters in your air health care decisions you 27 conditioner and check your fire may need to make and THURSDAY alarm batteries how to discuss your wishes with your carers, family and health care teams. Visit www.cclhd.health. nsw.gov.au and search for Advance Care Planning. 40 41
WILLS AND What does it cost to charge fees to administer your • b uy or sell assets—people OTHER WAYS make a Will? estate when you die. often leave assets to someone Solicitors' fees vary and can in their Will and then sell them TO PLAN AHEAD depend on how complex the How often should I review before they die. This could my Will? Wills Will is. It is a good idea to shop mean that some beneficiaries Your Will expresses your wishes A Will is a legal document that around and compare fees. receive nothing, while others at a particular point in time. You sets out how you want your get more than you intended. NSW Trustee & Guardian should review your Will regularly assets—called your estate—to can prepare your Will for a fee to make sure it accurately reflects What will happen if I die be distributed after you die. This of $330. You can have your Will your current wishes. without a Will? can include real estate, artwork, and Power of Attorney prepared You may want to update your If you die without a Will this is money and even items of together for a fee of $440 (a Will when: called dying ‘intestate’. If you die sentimental value that you want discount of $110). Call NSW Trustee intestate you lose the opportunity to give someone. You can also • y our relationship status & Guardian on 1300 364 103 or to have a say in how you want say in your Will who you want to changes visit www.tag.nsw.gov.au your assets and sentimental items care for your pet and what kind of funeral you want. They will prepare your Will and • y ou welcome children or to be distributed. Your estate Power of Attorney for free if you grandchildren into your family will be distributed according to a You must appoint an executor formula set out by the intestacy are eligible for a full Centrelink Age • y our executor becomes in your Will. Your executor is laws and people may miss out or Pension. They will also prepare ill, is unable to handle the responsible for making sure that not get what you intended them it for free if you are receiving responsibility or dies your estate is distributed as set to have. It is better to plan ahead another government benefit, such out in your Will. It is important to • a beneficiary named in the and have a valid and up-to-date as a Department of Veterans' choose an executor who has the Will dies Will in place. Affairs Pension, but would be financial and taxation skills to carry • your partner or spouse dies eligible for a full Centrelink Age Other ways to plan ahead out the role. Pension if you weren’t receiving • y ou want to change the What would happen to your How do I make a Will? that other benefit. amount of money you left personal, financial and business Do-it-yourself Will kits are someone when you made affairs if you were no longer able If you are updating a Will or available, but it is best to talk to a your last Will to make decisions for yourself Power of Attorney you have made professional to make sure your Will because of illness or injury? before with a NSW Trustee & • y ou retire—retirement is is legally valid and reflects your Guardian you will get a discount. a good time to do your If you don't have planning ahead wishes. A Will must follow strict legal requirements and be properly If you choose a professional estate planning and possibly documents in place and you lose signed and witnessed. A solicitor executor, such as a solicitor or look at setting up tax the capacity to make decisions or NSW Trustee & Guardian can NSW Trustee & Guardian, to be effective arrangements for yourself, your family and help you make your Will. executor of your Will, they will through your Will friends may not know what 42 43
you would have wanted to do a person or organisation you Guardianship, there is no and you should get specialist legal about your financial, health, and choose to make decisions for you standard form you need to use advice about your options. lifestyle needs. They may have about property, financial and for an advance care directive. The Department of Social difficulty paying bills from your legal affairs—like managing your You can find links to some tools Services has produced two bank account. If a decision needs bank accounts, paying bills, and that may help you at www. booklets to help families plan for to be made about selling your buying or selling property. planningaheadtools.com.au the future care of family members home to pay for you to move What is an Planning for retirement with high support needs, and into residential aged care or a enduring guardian? Because we are living longer and explains how they can use Special home that is more suitable for An enduring guardian is someone healthier lives, many of us will Disability Trusts to look after you, they would have to go you appoint to make personal have a longer retirement too. them financially. Download the to a court or tribunal to have and lifestyle decisions for you— Planning for the future should Planning for the Future: People someone appointed to make like where you live, which doctor also involve taking stock of your with disability and Special decisions for you. you go to, what medical or dental financial situation and thinking Disability Trusts: Getting People you have not chosen treatment and other services you about your income sources after things sorted booklets at www. could end up managing your get. It only covers decisions about you retire—such as the age dss.gov.au/disability-and- money or making decisions for lifestyle and health. A Power pension, superannuation, savings, carers/publications-articles or you. They could decide where of Attorney covers legal and and investments. The earlier you call 1300 653 227. you live, what happens to your financial decisions. prepare for retirement, the more Organ donation home, if you are placed in aged What is an advance control you will have over your You can donate some of your care or what medical treatment care directive? options. However, it is never too you receive. organs and tissue after you die, An advance care directive records late to plan. It is a good idea to but you should tell your family and However, you can plan your instructions for doctors and talk to an expert about financial other people close to you because ahead while you're fit and health care workers about the and retirement planning. they will need to agree to it before healthy by deciding who you treatment you want or don't Planning for children it can happen. Even if you have would like to make decisions for want in the future. It's a good with disability aIready recorded your donation you. You can do this by making idea to discuss your wishes about Families of people with disability, wishes somewhere else—for a Will and two other documents your future health care with especially older parents, often example by ticking a box on a called an Enduring Power your doctor, family, friends and worry about what will happen driver licence renewal form—you of Attorney and Enduring enduring guardian, so if the time to their child when they are no can register as a donor through Guardianship appointment. comes when they need to make longer able to care for them. You the National Organ Donor decisions for you, they will know What is an Enduring Power can use your Will to make sure Register. You can cancel or what you would have wanted. of Attorney? your child will be looked after change your decision at any time. An Enduring Power of Attorney Unlike an Enduring Power when you die, often by setting Call 1800 777 203 or visit is a legal document that appoints of Attorney and Enduring up a trust. This is a complex area www.humanservices.gov.au 44 45
Where to find Legal Aid NSW NSW Trustee & Guardian more information Legal Aid NSW has a number Prepares Wills, Powers of DID YOU KNOW? of brochures on Wills and Attorney, Trusts and Enduring NSW Trustee & Guardian The Planning Ahead Tools planning ahead. Guardianship documents. offer a Will Safe storage website has information, tools You can also appoint NSW • W ho will decide for you service where you can store and resources about Wills, Trustee & Guardian as your if you can't decide for up to 3 documents for $49. Powers of Attorney, Enduring independent executor and yourself? You can be rest assured Guardianship and advance care attorney. your documents are stored planning in NSW. Visit www. • S peaking for myself: Call 1300 364 103 or visit securely and are easy to planningaheadtools.com.au planning ahead for later www.tag.nsw.gov.au for retrieve when you need to. Your Rights at Retirement: A life decision making. the full range of services and NSW Seniors Card holders guide to making decisions and • Why make a Will? brochures, or to locate your can store up to 3 documents navigating your entitlements nearest branch. at the discounted rate of $29. Download copies or order free in later life is produced by Call 1300 364 103 or visit printed copies at www.legalaid. You can also start your Will or the Australian Human Rights www.tag.nsw.gov.au nsw.gov.au/publications or Power of Attorney online with Commission. It can help you think call 02 9219 5028. NSW Trustee & Guardian. Visit about the decisions you should be making for the future, from Rest assured: a legal guide www.tag.nsw.gov.au/portal Where to find setting up a retirement budget to to Wills, estates and funerals Private Guardian Support Unit legal help options for aged care. Download in NSW. Provides a free and confidential See pages 10 and 11 for it at www.humanrights.gov.au Get it at your local library or visit service to help legally appointed where to get legal help. or call 02 9284 9600. www.legalanswers.sl.nsw. guardians in their role. Call 02 These specialist legal services can The Representing Yourself gov.au 8688 6060 or 1800 451 510 or also help you: section at www.lawaccess.nsw. visit www.publicguardian. Legal Pathways (Council on Private lawyers gov.au has practical self-help justice.nsw.gov.au the Ageing NSW) The Law Society of NSW Solicitor information about how to deal Prepares Wills, Enduring Power Referral Service can refer you to a with an estate after someone of Attorney and Guardianship private lawyer who can do your dies. It includes information about documents for people on the age Will for you. Call 02 9926 0300 or funerals, gathering information pension. To make a booking call 1800 422 713 or about the estate, applying for 02 9286 3860 or 1800 449 102 www.ereferral@lawsociety. probate and administration, or visit www.cotansw.com.au com.au or lawsociety.com.au distributing the estate family for more information. provision claims and more. 46 47
PLANNING AHEAD CHECKLIST NOTES Think about these things when Do you have any specific planning ahead: directions you would like to give your guardian? Your Will Arrange for you and your What assets do you have?— guardian to sign the Enduring for example, property, Guardianship document before superannuation and investments a specially qualified witness Who are your beneficiaries?— the people who will receive your Advance Care Planning assets and Directives What specific gifts you want to Discuss your future health and make medical care wishes with your family and doctor Who should be your executor? Ask your doctor to document What funeral arrangements do your Advance Care Plan in your you want? medical records Who should look after your pets? Write down any specific health Enduring Power of Attorney care wishes you may have about your treatment Who should be your attorney? —they will make property and Storage of your planning financial decisions for you ahead documents Arrange to sign your Power Decide where to store your of Attorney before a specially planning ahead documents. qualified witness and have your Visit www.tag.nsw.gov.au/ attorney accept the appointment willsafe for more information. Enduring Guardianship Advise loved ones of their location so they can be Who should be your easily found. guardian?—the person who will make your health and lifestyle decisions What decisions will your guardian make for you? 48 49
MARCH 2020 MARCH 2020 2 6 MONDAY FRIDAY 3 7 TUESDAY SATURDAY 4 WEDNESDAY DID YOU KNOW? 8 If your partner or someone SUNDAY else you were financially International Women's Day dependent on died without leaving enough for you in 5 their Will, you may be able to make a Family Provision Claim THURSDAY in the Supreme Court. You must make the claim within 12 months of the date of the person’s death and you should get legal advice first. 50 51
MARCH 2020 MARCH 2020 9 13 MONDAY FRIDAY 10 14 TUESDAY SATURDAY 11 WEDNESDAY 15 SUNDAY DID YOU KNOW? The MoneySmart website has 12 information about financial THURSDAY abuse warning signs, elder financial abuse and where to get help and support. Visit www.moneysmart. gov.au/life-events-and-you/ families/financial-abuse 52 53
MARCH 2020 MARCH 2020 16 20 MONDAY FRIDAY 17 21 TUESDAY SATURDAY Harmony Day International Day for the Elimination of Racial Discrimination 18 WEDNESDAY 22 SUNDAY 19 THURSDAY Green Tip On this day in history... Switch to bamboo March 19 (1932) – The Sydney Harbour Bridge opens toothbrushes and help reduce the amount of plastic going to landfill. 54 55
MARCH 2020 MARCH 2020 23 27 MONDAY FRIDAY 24 28 TUESDAY SATURDAY 25 WEDNESDAY DID YOU KNOW? 29 You can leave instructions in SUNDAY your Will for your executor to deal with your digital assets after you die – like social media 26 accounts, loyalty programs THURSDAY (e.g. frequent flyer points) or online businesses. To learn about planning for your digital assets, visit www.tag.nsw. gov.au to view a free webinar, or call 1300 364 103. 56 57
LEGAL ISSUES You could get: The lawyer can also tell you You can call: FOR ABORIGINAL • a payment of $75,000 about other things you might • the National Redress Scheme need to think about. For OLDER PEOPLE • $ 7,000 to help pay for your example, if you have any debts on 1800 737 377 for more funeral costs. information Older Aboriginal people have the or fines you should speak to a same issues as any other older lawyer before you apply. • Knowmore on 1800 605 How can I apply? person. But some issues may 762 for free, confidential, To get the application form: Payments for sexual affect Aboriginal older people independent and culturally • c all Aboriginal Affairs on abuse survivors more than other older people appropriate advice. Because of the Royal because of history, culture 1800 019 998. They can send it Commission into Institutional You can get this compensation and the disadvantage some to you and help you fill it out, or Responses to Child Sexual Abuse as well as any Stolen Generations Aboriginal people may face in • d ownload it at there is now a National Redress payment you get. many areas of life. This topic www.aboriginalaffairs. Scheme for some people to get covers some of the main things Addition compensation nsw.gov.au/healing- compensation. The scheme will it is good for older Aboriginal You may be able to get extra and-reparations/stolen- finish on 30 June 2027. people to know about. compensation if you suffered generations/reparations- You can apply to the National harm after you were removed. Reparations for Stolen scheme Redress Scheme for counselling, Generations survivors Private lawyers are helping some payments (between $10,000 and The NSW Stolen Generations Where to find more $150,000) and an apology if: people get compensation from Reparations Scheme started on help about the Stolen the NSW government. They can 1 July 2017 and finishes on 30 Generations scheme? • you were sexually abused tell you if you have a case. The June 2022. Reparations are a when you were under 18 amount of money you may get Talk to a lawyer at Legal Aid payment from the government years and depends on the injury you suffered NSW or your local Community to recognise the hurt caused it happened before 1 July and what evidence you have. Legal Centre. This is free and when you were forcibly confidential. Legal Aid NSW 2018, and A lawyer at Legal Aid NSW or removed from your natural Lawyers can help you apply. an institution was your local Community Legal family and community. responsible for bringing Centre can help you find the You can call: You can get reparations if before you into contact with the right private law firm. This is free • L awAccess NSW to find your person who abused you and confidential. 2 June 1969 you: local Community Legal Centre • were removed by, or on 1300 888 529, or • you were born before 30 June You can call: 2010, and • L awAccess NSW to find your • c ame under the care of, the • L egal Aid NSW on Aborigines Protection or 1800 793 017 • you are an Australian citizen local Community Legal Centre Welfare Boards. or permanent resident. on 1300 888 529 58 59
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