Student Handbook - Academies Australasia
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Student Handbook
PERTH CAMPUS
Academies Australasia Institute Pty Limited
ACN 101 363 688
RTO Provider Number: 90806 CRICOS Provider Number: 02398A
Head office: Level 6, 505 George Street, Sydney NSW 2000, Australia
Perth Campus Address: Level 1, 120 Roe Street, Northbridge, WA 6003
Tel: (+61 2) 9224 5500 (+61 8) 9328 1266
Email: info@academies.edu.au Website: www.academies.edu.au
This Handbook is classified “Confidential” and remains the property of Academies Australasia Institute Pty Limited.
DLR – 17 May 2021
WELCOME
Welcome to Academies Australasia Institute. We are glad that you have chosen us for your
studies and hope that your time with us will be an enjoyable experience.
We strive to provide quality vocational education and training, knowledgeable and
experienced trainers, and an environment which is culturally diverse, friendly and non-
discriminatory.
Over the years, our students have noted that there are three key ingredients to their success:
- regular attendance
- consistent effort and attention
- willingness to seek help.
Please familiarise yourself with the contents of this handbook, the purpose of which is to
provide you with the information you need to settle quickly into College life. The handbook
should be retained for future reference. If you are unsure about anything in this handbook or
if you believe that important information has been omitted, please raise this with the Student
Services staff.
We hope that you will participate actively in College life, and are confident that you will make
many new friends. We look forward to your academic success.
Christopher Campbell
Group Managing Director
Academies Australasia Institute i F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398ACONTENTS
Page
CODE OF PRACTICE AND STUDENT SERVICE POLICY ........................................................................ 1
QUALITY MANAGEMENT POLICY ........................................................................................................................................1
STUDENT RIGHTS.................................................................................................................................................................1
STUDENT RESPONSIBILITIES .............................................................................................................................................1
ADMISSION ............................................................................................................................................................................2
INDUCTION/ORIENTATION ..................................................................................................................................................2
DEFERRING, SUSPENDING OR CANCELLING STUDENT ENROLMENT ..........................................................................2
ARTICULATION......................................................................................................................................................................3
CHANGING COURSES ..........................................................................................................................................................3
NEW STUDENT ......................................................................................................................................................................3
CURRENT STUDENT.............................................................................................................................................................3
TRANSFER BETWEEN REGISTERED PROVIDERS ............................................................................................................3
ENROLMENT .........................................................................................................................................................................5
MONITORING COURSE PROGRESS ...................................................................................................................................5
COMPLAINTS PROCESS ......................................................................................................................................................9
APPEALS PROCESS ...........................................................................................................................................................10
COLLEGE / LOCAL FACILITIES ..........................................................................................................................................12
STUDENT SUPPORT SERVICES ........................................................................................................................................12
PAYMENT OF FEES AND REFUND POLICY ............................................................................................. 13
PROTECTION OF STUDENT FEES PAID IN ADVANCE.....................................................................................................13
REFUND POLICY AND PROCEDURE .................................................................................................................................13
PAYMENT OF FEES.............................................................................................................................................................14
TRAINING DELIVERY .................................................................................................................................... 16
THE LEARNING ENVIRONMENT ........................................................................................................................................16
ACADEMIC YEAR ................................................................................................................................................................16
THE COURSES ....................................................................................................................................................................16
THE TRAINERS ....................................................................................................................................................................16
COURSE DELIVERY METHODS .........................................................................................................................................16
ATTENDANCE AT LESSONS ..............................................................................................................................................16
CLASSROOM CONDUCT ....................................................................................................................................................16
SPECIAL LEARNING NEEDS ..............................................................................................................................................16
HOMEWORK AND ASSIGNMENTS ....................................................................................................................................17
TEXTBOOKS ........................................................................................................................................................................17
REFERENCE LIBRARY........................................................................................................................................................17
ASSESSMENT INFORMATION FOR STUDENTS ...................................................................................... 18
SPECIAL NEEDS..................................................................................................................................................................18
ASSIGNMENTS ....................................................................................................................................................................18
PLAGIARISM ........................................................................................................................................................................18
ASSESSMENTS ...................................................................................................................................................................18
LANGUAGE, LITERACY AND NUMERACY (LLN) ...............................................................................................................18
CONDUCT OF ASSESSMENTS ...................................................................................................................... 20
GENERAL RULES ................................................................................................................................................................20
WHAT STUDENTS SHOULD DO .........................................................................................................................................20
ACADEMIC MISCONDUCT ..................................................................................................................................................20
FAILURE TO ATTEMPT AN ASSESSMENT ........................................................................................................................20
ASSESSMENT AND GRADING ...........................................................................................................................................20
COMPETENCY BASED ASSESSMENT ..............................................................................................................................21
REMODULE..........................................................................................................................................................................21
LATE ASSESSMENT SUBMISSION ....................................................................................................................................21
RE-ENROLMENT .................................................................................................................................................................21
DEFERRED ASSESSMENT .................................................................................................................................................21
REASSESSMENT ................................................................................................................................................................21
APPEALS AGAINST ASSESSMENT OUTCOMES ..............................................................................................................22
ADMINISTRATIVE MATTERS ...................................................................................................................... 22
CHANGE OF PERSONAL DETAILS ....................................................................................................................................22
USE OF PERSONAL INFORMATION ..................................................................................................................................22
TRANSCRIPTS AND CERTIFICATES .................................................................................................................................22
STUDENT ID CARDS ...........................................................................................................................................................22
EMAIL ...................................................................................................................................................................................22
ACCESS AND EQUITY POLICY .................................................................................................................... 23
GENERAL GUIDELINES ......................................................................................................................................................23
WOMEN’S STRATEGY ........................................................................................................................................................23
DISABILITIES STRATEGY ...................................................................................................................................................23
STUDENTS FROM NON-ENGLISH SPEAKING BACKGROUNDS .....................................................................................23
EQUAL OPPORTUNITY LEGISLATION ..............................................................................................................................23
EQUALITY IN STUDENT SELECTION .................................................................................................................................23
EQUALITY IN STUDENT ENROLMENT ..............................................................................................................................24
RECOGNITION OF PRIOR LEARNING/ RECOGNITION OF CURRENT COMPETENCIES/ CREDIT TRANSFER ...........24
PRIVACY POLICY ............................................................................................................................................ 26
HOW INFORMATION IS COLLECTED ................................................................................................................................26
Academies Australasia Institute ii F-2.O.18_v19
RTO Provider No. 90806,
CRICOS Provider No. 02398AHOW WE HOLD INFORMATION ..........................................................................................................................................26
HOW INFORMATION IS USED ............................................................................................................................................26
STUDENT IDENTIFIER ........................................................................................................................................................26
ASSESSMENT TASK SUBMISSION AND EXAMINATION ..................................................................................................26
DISCLOSURE (SHARING) ...................................................................................................................................................27
HOW THE NCVER AND OTHER BODIES HANDLE YOUR PERSONAL INFORMATION ..................................................27
SURVEYS .............................................................................................................................................................................27
CONTACT INFORMATION...................................................................................................................................................27
ACCESS AND REQUESTS FOR INFORMATION CORRECTION .......................................................................................27
COMPLAINTS.......................................................................................................................................................................28
PROTECTING PERSONAL INFORMATION ........................................................................................................................28
WEBSITE ..............................................................................................................................................................................28
DIRECT MARKETING ..........................................................................................................................................................28
DATA BREACHES ................................................................................................................................................................28
WORK HEALTH AND SAFETY INFORMATION....................................................................................... 29
GENERAL HEALTH AND SAFETY ......................................................................................................................................29
HAZARD CONTROL AND REPORTING ..............................................................................................................................29
INCIDENT/ACCIDENT REPORTING ...................................................................................................................................29
FIRST AID .............................................................................................................................................................................29
EMERGENCY PROCEDURES.............................................................................................................................................29
LAWS THAT ALL STUDENTS AND STAFF SHOULD KNOW ................................................................ 32
IMPORTANT NUMBERS AND CONTACT DETAILS ................................................................................ 34
Academies Australasia Institute iii F-2.O.18_v19
RTO Provider No. 90806,
CRICOS Provider No. 02398ACODE OF PRACTICE AND STUDENT SERVICE POLICY
QUALITY MANAGEMENT POLICY - recognition of their prior learning and current
competencies;
Academies Australasia Institute (“the College”) - counselling on academic matters;
adopts a quality management policy with the aim to - information about each subject they study and
achieve quality through focusing on customers and its assessment procedure; and
continuously improving all processes in its core - the opportunity to access welfare related
business of vocational education. The College is support services to assist with issues that may
committed to compliance with the National arise during their study at no additional cost.
Vocational Education and Training Regulator Act
2011. STUDENT RESPONSIBILITIES
Quality through Customer Focus and Students are required to:
Continuous Improvement - be aware of safety, follow Work Health and
Safety (WHS) and emergency procedures and
The College has deliberately emphasised the to report dangerous incidents, accidents and
principles of customer focus and continuous injuries;
improvement because we believe they are: - have their Student ID cards while on College
premises;
- core to the requirements of the various - refrain from participating in, condoning or
accreditation authorities; approving conduct which is harassing,
- fundamental to the quality management discriminatory or unfair;
process; and - treat all other students and staff with courtesy,
- helpful, if correctly followed, to achieving our fairness and respect;
other goals. - comply with laws of Western Australia and
Australia including laws about crimes,
Customer Focus is a goal or objective and a harassment, discrimination and copyright;
touchstone for analysing each decision, process or - comply with College assessment procedures
plan. In every case, we must consider how a and refrain from plagiarism, collusion and
decision or process will improve or enhance our cheating in assessment tasks;
service to customers. The emphasis on Customer - be punctual and regular in attendance;
Focus sends a strong message to our customers - comply with the student visa and ESOS Act
and to all staff about the fundamental importance of requirements;
our customers.
ESOS Framework Link:
Continuous Improvement provides an ongoing https://internationaleducation.gov.au/Regulatory
strategy for achieving this goal. This also signals to -Information/Pages/Regulatoryinformation.aspx
all staff and customers that the College has an
ongoing process of planning, implementation and
review. - enrol scheduled subjects on the Student
Management System (Paradigm) and E-
With these core principles in mind, the College learning by the end of the second week of each
appreciates the feedback that it receives. Students term;
are encouraged to provide feedback on all aspects - inform the College of any changes to their
of its operations to enhance the quality of service it personal details, emergency contact details
provides. Students may convey their feedback in the visa status or enrolment status;
following ways: - obtain textbooks as required by the teachers;
- move quietly and briskly between classrooms,
- by speaking with any member of Student in corridors and generally in the College
Services; or premises, and when entering and leaving the
- by e-mail. College premises, and not raise their voice or
participate in any activity which may disrupt
teaching in other classrooms;
STUDENT RIGHTS - dress in an appropriate standard for a
commercial office environment;
Students are entitled to: - pay fees as required by College guidelines; and
- a safe and healthy working environment; - provide the College with the Unique Student
- a culturally diverse, friendly and non- Identifier details within two weeks of
discriminatory working and learning commencement of the course.
environment free of harassment;
- courteous, fair and respectful personal Students are not allowed to (and may be penalised
treatment; if they do):
- confidential treatment of their private - smoke in the building, including the foyer and
information; near the entrance, and in fire escapes;
- advice about complaints and appeals - loiter anywhere within the College premises,
procedures; entrances to the College premises or on the
Academies Australasia Institute 1 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398Apedestrian thoroughfares within the vicinity of USI (UNIQUE STUDENT IDENTIFIER)
the College premises;
- engage in dishonesty or misconduct in A USI is a reference number made up of numbers
examinations or assessments, such as and letters that gives students access to their USI
plagiarism, collusion or cheating; account. A USI will allow an individual’s USI account
- swear or act in an offensive manner; to be linked to the National Vocational Education
- take food or drink into the classrooms; and Training (VET) Data Collection, allowing an
- litter the College premises, the entrances to the individual to see all of their training results from all
College premises or on the pedestrian providers including all completed training units and
thoroughfares within the vicinity of the College qualifications. The USI will make it easier for
premises; students to find and collect their VET achievements
- harass other students or staff; into a single authenticated transcript. It will also
- damage, steal, modify or misuse College ensure that students’ VET records are not lost.
property;
- be under the influence of alcohol or drugs on Students will need a USI to obtain their certificate or
College premises; qualification from their registered training
- engage in behaviour which could offend, organisation, when studying nationally recognised
embarrass or threaten others; training in Australia.
- promote any religious or political ideology while
on College premises; Students without a USI are required to create their
- breach copyright laws including those relating USI account from the USI website
to software; (www.usi.gov.au). To create a USI, students must
- use the College computers (or data/telephone provide details of one form of identification
points or wifi) to send, broadcast, search for or document listed below:
download inappropriate, offensive, defamatory - Driver’s Licence
or illegal material; - Visa (with Non-Australian Passport) for
- be dressed inappropriately; and international students
- use or leave chewing gum on College
premises. The USI details must be provided to the College
within two weeks of commencement of the course.
Students must abide by the college rules at all times USI details are entered and verified in the Student
on college premises, in class and in accommodation Management System. Students must provide
arranged by the College. The College reserves the verified USI details before the College issues
right to discipline or expel students whose conduct Qualifications or Statement of Attainment.
is unsatisfactory. No refund will be made in the case
of expulsion from the College.
DEFERRING, SUSPENDING OR CANCELLING
STUDENT ENROLMENT
ADMISSION
The College may allow students to defer (before
Admission to the College is open to any person study commencement), or to temporarily suspend
who: their studies (after study commencement) including
- can attend timetabled lessons at the College granting Leave Of Absence (LOA) on grounds of
premises; compassionate or compelling circumstances such
- meets the course entry requirements, including as serious illness (e.g. illness where a medical
for English; certificate states that the student is unable to attend
- pays the current course fees; classes), death in the family or for other reasons
- agrees to abide by the College rules and acceptable to the College, or to cancel their course
procedures; by withdrawing from the College.
- agrees to comply with the laws of Western
Australia; and Students who wish to defer studies before
- for overseas students, meets the requirements commencement need to inform their Marketing
of the Department of Home Affairs and is Manager as soon as possible.
granted a student visa to study at the College.
Students who wish to apply for LOA should do so by
completing the Leave of Absence Form at least 2
INDUCTION/ORIENTATION weeks in advance, where possible, and submit it to
Student Services. In their application, they should
Prior to the commencement of the course, students state clearly their reasons for leave and provide
are invited to attend an induction/orientation copies of any documents that will help support their
programme. This programme usually occurs on application. The Student Support Officer will advise
Monday of the first week of the course. This the student of any missing documentation. All
programme introduces students to the College required documents must be provided within 7
environment and allows them to complete the working days of the advice. Failure to do so may
necessary administrative processes before they result in the LOA being disapproved. Students must
begin their studies. report to Student Services with their passport (if
applicable) once they return from their approved
leave of absence. They must also contact the
Course Coordinator to discuss their subjects. Prior
to applying to suspend their course, students must
Academies Australasia Institute 2 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398Aensure that they have paid their tuition fees. ARTICULATION
Students who fail to return to the College within 5
working days after the end of their LOA will be Since 1998, Australian educational institutions have
considered to have been withdrawn from the agreed to recognise studies completed in
course. accordance with the Australian Qualifications
Framework (AQF). An important part of this
Students who wish to withdraw from the College agreement is that students are able to obtain
must give at least one full term’s notice in writing to exemptions or credits for study already completed.
a Student Support Officer. If less than one term’s
notice is given, in addition to the student receiving Credit points, usually up to the equivalent of one
no refund of the course fees they have already paid, year’s (some courses earn more than one year of
the student has an obligation to pay the following credit) study at University, may be obtained by
term’s fees in lieu of the required notice. No final students who wish to continue their course to
documents will be issued until all outstanding fees degree level.
are settled.
Universities assess the applicants individually and
credits allowed may be based on the pass level
The college will initiate cancellation of student achieved by the student.
enrolment if:
- the student does not start the course on the It must also be remembered that from time to time,
commencement date (non-commencement); places may be at a premium and the universities
- the student fails to pay fees (non-payment of offer no guarantee of admission.
fees);
- the student breaches a condition of their Please visit www.academies.edu.au for further
student visa; details on the College’s articulations arrangements.
- the student misbehaves (when student has
committed a serious misbehaviour such as
criminal activity or non-serious misbehaviour CHANGING COURSES
repeatedly after suspension); or
- the student does not return after the term NEW STUDENT
break.
Students wishing to apply to change their course
Upon approval from the Executive Director, when (within the same College) after commencement of
the cancellation is due to a student’s failure to pay their enrolment must complete the Application to
fees, breaching of a condition of their student visa or Change Course form outlining the reasons for this
student misbehaviour, the student is notified in change and submit it to Student Services within the
writing of the decision. The notification refers to: first week of the term. Students must also pay the
- the fact that the cancellation may have an change-of-course fee of $150 in addition to the
impact on their student visa; difference in fees between the old and the new
- 20 working days in which to access the course.
internal appeals process; and
- the external appeals process (Overseas CURRENT STUDENT
Student Ombudsman).
Students wishing to change their course (within the
Students may appeal against the decision to cancel same College) must complete the Application to
their enrolment. The cancellation will not take effect Change Course form outlining the reasons for this
until the internal and external appeals processes are change and submit it to the Course Coordinator
completed, unless extenuating circumstances within the first week of the term. Students must also
relating to student welfare apply. pay the change-of-course fee of $150 in addition to
the difference in fees between the old and the new
The College must advise the Department of course.
Education, Skills and Employment and the
Department of Home Affairs via PRISMS, Students must satisfy the minimum course progress
particulars of any breach by an accepted student of requirements of the course or have demonstrated
a prescribed condition of a student visa as soon as an active attempt at resolving course progress
practicable after the breach occurs. issues prior to applying to change their course.
The College must give particulars of a breach by a TRANSFER BETWEEN REGISTERED
student even if the student has ceased to be an PROVIDERS
accepted student of the provider.
Under the National Code 2018, the college will not
knowingly enrol a student wishing to transfer from
another registered provider’s course prior to the
student completing 6 months of the principal course
of study except where:
- the original registered provider has ceased
to be registered or the course in which the
student is enrolled has ceased to be
registered;
Academies Australasia Institute 3 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398A- the original registered provider has granted - statement of reasons why the student is
the student’s release; seeking release or other documentation
- the original registered provider has had a explaining reasons for release request;
sanction imposed on its registration by the - for a student who is under 18 years of age,
Australian government or state or territory written evidence that the student’s parent or
government that prevents the student from legal guardian supports the transfer and written
continuing the principal course; or confirmation from the proposed provider that
- any government sponsor of the student they accept responsibility for approving the
considers the change to be in the student’s student accommodation, support and general
best interest and has provided written welfare arrangements; and
support for that change. - any evidence to support the information
provided.
Students wishing to transfer to another college must
complete and submit the Application to Transfer to All documentation will be held in confidence and will
Another Registered Provider form to a Student be stored to ensure privacy.
Support Officer.
Students must complete 6 months of their principal General Guidelines
course. This is the highest qualification course,
therefore where a student is enrolled at one of the Applying to Transfer to Another Registered Provider
Colleges as a pathway to a university, the College does not preclude students from the requirement to
should not allow the student to transfer out of the enrol on time. Non-enrolment will not automatically
College unless there are ‘exceptional result in approval of transfer. It will however result
circumstances’ (defined below) and after liaising in the student being reported to the Department of
with the relevant university. Students need to Education, Skills and Employment and the
complete their pathway course with the College, and Department of Home Affairs for failing to enrol.
continue their degree studies at the relevant
university. Circumstances for Granting or Refusing a
Transfer
Exceptional Circumstances include:
To apply to transfer to another provider within the
- educational progression (academic) problems first 6 months of the Student's Principal Course, the
that cannot be addressed by the provider’s student must apply for a release letter from the
resources; College.
- student has to move their residence to another
city/state; or Granting a Transfer
- a medical circumstance that affects the
student’s performance in their current course Students may be granted a release based on the
and where the student can demonstrate it will following range of factors:
not affect his performance in the intended new
enrolment. • if the course the student wishes to transfer to:
- better meets the study capabilities of
Subject to the above, an application for transfer on the student, or
the grounds of exceptional circumstances may be - better meets the long-term goals of the
demonstrated by providing sufficient detailed student, whether these relate to future
information with relevant supporting documentation work, education or personal
to support the application, such as: aspirations;
i. a medical certification stating in reasonable
• if the student wishes to change course in order
detail the dates of any relevant consultations or
to get access to greater support (may be
attendances;
through the services offered by another
provider, commercial or non-for-profit services
- if relevant, the nature of the complaint and
or through access to family, friends or a cultural
the treatment;
support network);
- a specific statement that in the health care
• if the student claims or can provide evidence
professional’s opinion (not the student’s
that their reasonable expectations about the
opinion) affirms that, as a result of the
current course are not being met;
complaint or treatment, the student should be
transferred. • if the student is to be reported to the
Department of Education, Skills and
ii. a police report or statutory declaration. Employment and the Department of Home
iii. other relevant supporting documentation. Affairs because they are unable to achieve
satisfactory course progress at the level they
Supporting Documentation includes: are studying, even after engaging with the
College’s intervention strategies*; or
- Application to Transfer to Another Registered • the College fails to deliver the course as
Provider; outlined in the Offer Letter and Student
- offer letter from the new registered provider; Agreement.
Academies Australasia Institute 4 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398A*Remarks: fee in order to re-enrol in their course. All tuition
a. The College reserves the right to refuse fees must also be up to date in order to re-enrol.
transfer requests from students who are not
genuinely engaging with an intervention strategy Subject enrolment schedule and notification
with the intention of failing and being released.
b. The College will report on the student’s - Students are notified by public notices of the
course progress even if the transfer request is key dates for enrolling in subjects.
granted. - Any student who may be unable to attend the
enrolment must apply for approval for late
A release should also be granted for a student enrolment.
where: - One week prior to enrolment/re-enrolment,
students are reminded of the key dates for
• a student can provide evidence that they were enrolment via email and SMS.
misled by the provider or an education or - No student is allowed to enrol in a subject that
migration agent regarding the provider or its does not belong to their current course.
course, which constitutes a breach of the ESOS
Act; or Requirements for Enrolment/re-enrolment
• an appeal (internal or external) on a matter that
may reasonably result in the student wishing to At enrolment/re-enrolment, the following information
seek a transfer supports the student. must be verified by the student on the Student
Management System.
Refusing a Transfer: - the student’s current residential address;
- the student’s mobile phone number (if any);
The College may refuse to grant a release letter - the student’s email address (if any);
based on the following range of factors: - emergency contact details; and
- any other details prescribed by the regulations
• if the transfer may jeopardise the student’s
progression through a package of courses; The College will also confirm with the student, via
• if the student has recently started studying the Paradigm at least every 3 months that those details
course and the full range of support services are still correct and records are updated
are yet to be provided or offered to the student accordingly.
(it is good practice to revisit the issue within a
timeframe negotiated with the student); and
• if the student is trying to avoid being reported to MONITORING COURSE PROGRESS
the Department of Education, Skills and
Employment and the Department of Home The College divides its vocational courses into four
Affairs for failure to meet the provider's study periods per academic year. These study
attendance or academic progress periods are named terms. Each term comprises of
requirements. 9-weeks. Within these terms, specific subjects are
allocated to the student to make up a full-time study
Exception for Obtaining a Release from the workload of twenty (20) contact hours per week.
College The student’s allocated subjects, detailed in the
timetable, must be followed. A student wishing not
No release is required where: to undertake the required study in a certain subject,
must obtain approval from the Course Coordinator
- the student has completed at least 6 calendar within the first two weeks of the term.
months' study in his or her principal course;
- the student is government sponsored and that For all qualifications, including nested qualifications
government sponsor provides written support (packaged courses), a study period consists of 1
for the change as it considers the change to be college term which is equivalent to 9 weeks of
in the student's best interests; studies.
- the College has ceased to be registered or the
program in which the student is enrolled has If the student is in their last term of study, the full-
ceased to be registered; or time study workload of twenty (20) contact hours per
- the College has a sanction imposed on it that week will be adjusted to reflect the remaining
prevents the student from continuing their number of subjects/units of competency/modules
principal course. that the student is required to complete in order to
satisfy their course requirements.
ENROLMENT To check that the student’s course progress is
satisfactory, the College will monitor academic
Students must enrol in subjects as specified in their performance in each subject of enrolment. Progress
timetables on the Student Management System will be assessed throughout each subject and
(Paradigm) within the first two (2) weeks of each results will be collated at the end of every term. At
term. Students who fail to do so may have their the same time, the College will also check the
Confirmation of Enrolment (CoE) cancelled. student’s progress towards completion of the course
Students may appeal this decision by the end of within the specified duration. The student will be
week 4 of the term. If the appeal is successful, able to access the End of Term Results within the
students are required to pay a $300 re-enrolment
Academies Australasia Institute 5 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398Afirst week of the following term through the Student be enrolled into subjects by the Course Coordinator
Management System (Paradigm). A final after paying for reassessment (if applicable) or
assessment of the student’s overall achievements agreeing to any other intervention strategy. If the
will occur at the end of every term. student does not contact the Course Coordinator by
Friday of the first week of the term, the student will
Students returning from LOA are expected to meet be issued with an Intention to Report* (ITR) letter
course progress requirements. When a student within 14 days (after the end of the first week of the
returns from LOA they are expected to meet course term) via email.
progress and catch up on his/her studies in the
following term, failing to do so would trigger the Students who have not successfully completed or
reporting process, and any previous warning letters demonstrated competence in 50% of full-time study
would also be counted towards the reporting cycle. hours of allocated subjects at the end of the third
term will be issued a Continued Non-Compliant
Satisfactory Course Progress Rate of Course Progress letter (CPL3) via email
before commencement of the following term. The
To meet the requirement for satisfactory course letter will indicate that they are at risk of not
progress, students enrolled in any course achieving satisfactory course progress and that they
regardless of the duration must pass a minimum of have been kept on probation for the following term.
50% of the full-time study hours in a term. For Students will also be advised to arrange a one-on-
example, out of 180 hours of allocated subjects in a one meeting with their Course Coordinator by Friday
term, students must pass a minimum of 90 hours. of the first week of the term, as per the Non-
Compliant Rate of Course Progress Letter (CPL3),
Course progress is monitored based on the duration to implement intervention strategies. Students are
of the course a student is enrolled in. enrolled into subjects by the Course Coordinator
once outstanding assessments are submitted or at
Warning letters such as Risk of Unsatisfactory the Course Coordinator’s discretion if they have
Course Progress and Non-Compliant Rate of demonstrated an active attempt at resolving course
Course Progress are sent to students by email. progress issues. If students do not contact the
Intention to Report letters are also sent to students Course Coordinator by Friday of the first week of the
by email. term, they will be issued with an ITR* letter within 14
days (after the end of the first week of the term) via
Course duration: 8 terms which is equivalent to email.
8 study periods
Students who do not show improvement after
– This is for students who enrol in 1 or more contacting the Course Coordinator by failing to
qualification(s) with duration of 8 terms OR abide by the agreed intervention strategies and
packaged eCoEs with a total duration of 8 terms. satisfactorily completing the reassessment (if
[Note: For qualifications with course durations of 5, applicable) and, as a consequence, fail to complete
6 or 7 terms, the course progress monitoring or demonstrate competency in 50% of the course
procedure for 8-term course duration will apply]. requirements, they will be issued with an ITR letter
via email. The ITR letter informs them of the
Students whose end of term result indicates that College’s intention to report their breach to the
they have not successfully completed or Department of Education, Skills and Employment
demonstrated competence in 50% of full-time study and the Department of Home Affairs via PRISMS.
hours of allocated subjects, will receive a Risk of This letter will also inform the student of their right to
Unsatisfactory Course Progress letter (CPL1), via appeal this decision within 20 working.
email, before commencement of the following term.
The letter will indicate that they are at risk of not Course duration: 4 terms which is equivalent to
achieving satisfactory course progress and that they 4 study periods
must arrange a one-on-one meeting with their
Course Coordinator by Friday of the first week of the – Thisis for students who enrol in a qualification with
term. The Course Coordinator will implement a duration of 4 terms.
intervention strategies to assist the student and
record comments in the Student Management Students whose end of term result indicates that
System (Paradigm). they have not successfully completed or
demonstrated competence in 50% of full time study
Students who have not successfully completed or hours of allocated subjects, will receive a Risk of
demonstrated competence in 50% of full-time study Unsatisfactory Course Progress letter (CPL1) via
hours of allocated subjects at the end of the second email before commencement of the following term.
term will be issued a Non-Compliant Rate of Course The letter will indicate that they are at risk of not
Progress letter (CPL2), via email, before achieving satisfactory course progress and that they
commencement of the following term. The letter will have been placed on probation for the following
indicate that they are at risk of not achieving term. Students will also be advised to arrange a
satisfactory course progress and that they have one-on-one meeting with their Course Coordinator
been placed on probation for the following term. by Friday of the first week of the term. The Course
Students will also be advised to arrange a one-on- Coordinator will implement intervention strategies to
one meeting with their Course Coordinator by Friday assist the student. Students will be enrolled into
of the first week of the term, as per the Non- subjects by the Course Coordinator only after
Compliant Rate of Course Progress Letter (CPL2), paying for reassessment (if applicable) or agreeing
to implement intervention strategies. Students will to any other intervention strategy. If students do not
Academies Australasia Institute 6 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398Acontact the Course Coordinator by Friday of the first Course duration: 3 terms which is equivalent to
week of the term, they will be issued with an ITR* 3 study periods
letter within 14 days (after the end of the first week
of the term) via email. – This is for students who only enrol in 1
qualification with a duration of 3 terms OR packaged
Students who have not successfully completed or eCoEs with a total duration of 3 terms.
demonstrated competence in 50% of full-time study
hours of allocated subjects at the end of the second Students whose end of term result indicates that
term, will be issued a Non-Compliant Rate of they have not successfully completed or
Course Progress letter (CPL2), via email, before demonstrated competence in 50% of full-time study
commencement of the following term. The letter will hours of allocated subjects, will receive a Risk of
indicate that they are at risk of not achieving Unsatisfactory Course Progress letter (CPL1) via
satisfactory course progress and that they have email before the commencement of the following
been kept on probation for the following term. term. The letter will indicate that they are at risk of
Students will also be advised to arrange a one-on- not achieving satisfactory course progress and that
one meeting with their Course Coordinator by Friday they have been placed on probation for the following
of the first week of the term, as per the Non- term. Students will also be advised to arrange a
Compliant Rate of Course Progress Letter (CPL2), one-on-one meeting by Friday of the first week of
to implement intervention strategies. Students will the term with their Course Coordinator. The Course
be enrolled into subjects by the Course Coordinator Coordinator will implement intervention strategies to
once outstanding assessments are submitted or at assist the student. Students will be enrolled into
the Course Coordinator’s discretion if they have subjects by the Course Coordinator after paying for
demonstrated an active attempt at resolving course reassessment (if applicable) or agreeing to any
progress issues. If students do not contact the other intervention strategy. If students do not
Course Coordinator by Friday of the first week of the contact the Course Coordinator by Friday of the first
term, they will be issued with an ITR* letter within 14 week of the term, they will be issued with an ITR*
days (after the end of the first week of the term) via letter within 14 days (after the end of the first week
email. of the term) via email .
Students who have not successfully completed or Students who have not successfully completed or
demonstrated competence in 50% of full-time study demonstrated competence in 50% of full-time study
hours of allocated subjects at the end of the third hours of allocated subjects at the end of the second
term will be issued a Continued Non-Compliant term will be issued a Non-Compliant Rate of Course
Rate of Course Progress letter (CPL3), via email, Progress letter (CPL2), via email, before
before the commencement of the following term. commencement of the following term. The letter will
The letter will indicate that they are at risk of not indicate that they are at risk of not achieving
achieving satisfactory course progress and that they satisfactory course progress and that they have
have been kept on probation for the following term. been kept on probation for the following term.
Students will also be advised to arrange a one-on- Students will also be advised to arrange a one-on-
one meeting by Friday of the first week of the term, one meeting by Friday of the first week of the term,
as per the Non-Compliant Rate of Course Progress as per the Non-Compliant Rate of Course Progress
Letter (CPL3), to implement intervention strategies. Letter (CPL2), to implement intervention strategies.
Students will be enrolled into subjects by the Course Students will be enrolled into subjects by the Course
Coordinator once outstanding assessments are Coordinator once outstanding assessments are
submitted or at the Course Coordinator’s discretion submitted or at the Course Coordinator’s discretion
if they have demonstrated an active attempt at if they have demonstrated an active attempt at
resolving course progress issues. If students do not resolving course progress issues. If students do not
contact the Course Coordinator by Friday of the first contact the Course Coordinator by Friday of the first
week of the term, they will be issued with an ITR* week of the term, they will be issued with an ITR*
letter within 14 days (after the end of the first week letter within 14 days (after the end of the first week
of the term) via email. of the term) via email.
Students who do not show improvement after Students who do not show improvement after
contacting the Course Coordinator by failing to contacting the Course Coordinator by failing to
abide by the agreed intervention strategies and abide by the agreed intervention strategies and
satisfactorily completing the reassessment (if satisfactorily completing the reassessment (if
applicable) and, as a consequence, fail to complete applicable) and, as a consequence, fail to complete
or demonstrate competency in 50% of the course or demonstrate competency in 50% of the course
requirements, will be issued with an ITR letter via requirements, will be issued with an ITR letter via
email. The ITR letter informs them of the College’s email. The ITR letter informs them of the College’s
intention to report their breach to the Department of intention to report their breach to the Department of
Education, Skills and Employment and the Education, Skills and Employment and the
Department of Home Affairs via PRISMS. This letter Department of Home Affairs via PRISMS. This letter
will also inform students of their right to appeal this will also inform students of their right to appeal this
decision within 20 working days. decision within 20 working days.
Academies Australasia Institute 7 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398ACourse duration: 2 terms which is equivalent to Students who do not show improvement after
2 study periods contacting the Course Coordinator by failing to
abide by the agreed intervention strategies and
– This is for students who only enrol in 1 or 2 satisfactorily complete the reassessment (if
qualification(s) with a duration of 2 terms. applicable) and, as a consequence, fail to complete
or demonstrate competency in 50% of the course
Students whose end of term result indicates that requirements, will be issued with an ITR letter via
they have not successfully completed or email. The letter will inform them of the College’s
demonstrated competence in 50% of full-time study intention to report their breach to the Department of
hours of allocated subjects, will receive a Non- Education, Skills and Employment and Department
Compliant Rate of Course Progress letter (CPL1), of Home Affairs via PRISMS. This letter will also
via email, before commencement of the following inform students of their right to appeal this decision
term. The letter will indicate that they are at risk of within 20 working days.
not achieving satisfactory course progress and that
they must arrange a one-on-one meeting by Friday
of the first week of the term with their Course *Non-contact ITR will not be issued if:
Coordinator. The Course Coordinator will implement • the student has notified a Student Support
intervention strategies to assist the student. Officer of their request to withdraw from the
Students are enrolled into new subjects by the College, including a request to transfer to
Course Coordinator after paying for reassessment another provider and does not require a
(if applicable) or agreeing to any other intervention release from the College; or
strategy. Students are also placed on probation for • the student has contacted the College
the following term. If students do not contact the indicating that they have no intention of
Course Coordinator by Friday of the first week of the attending course progress counselling to meet
term, they will be issued with an ITR* letter within 14 course progress requirements.
days (after the end of the first week of the term) via
email. General Guidelines for Younger Students
Students who do not show improvement after • For students under 18 years of age, the College
contacting the Course Coordinator by failing to must notify the Department of Education, Skills
abide by the agreed intervention strategies and and Employment and Department of Home
satisfactorily complete the reassessment (if Affairs through PRISMS of the student not
applicable) and, as a consequence, fail to complete achieving satisfactory course progress within 14
or demonstrate competency in 50% of the course days of finalising the decision to report in
requirements, will be issued with an ITR letter via accordance with Section 19 of the ESOS Act.
email. The ITR letter informs them of the College’s
intention to report their breach to the Department of
• All the correspondence is also sent to guardians.
Education, Skills and Employment and the
Department of Home Affairs via PRISMS. This letter
Intervention Strategies
will also inform students of their right to appeal this
decision, within 20 working days.
For students identified as being at risk of not
meeting, or have not met, course progress
Students failing to meet satisfactory course
requirements the following support / intervention
progress for 2 consecutive terms will issued with an
strategies may be implemented to assist the
ITR letter via email informing them of the College’s
student:
intention to report their breach to the Department of
Education, Skills and Employment and the
- an English language course to support oral and
Department of Home Affairs via PRISMS. This letter
written comprehension;
will also inform students of their right to appeal this
- assistance with academic skills such as essay
decision within 20 working days.
and report writing, meeting assessment
requirements and research skills provided by
the supervising trainer and assessor;
Course duration: 1 term which is equivalent to 1
- counseling with a Student Support Officer for
study period)
assistance with personal issues affecting
– This is for students who only enrol in 1 course progress;
qualification with a course duration of 1 term. - an opportunity for reassessment;
- changing courses;
Students whose mid-term result indicates that they - mentoring by the supervising trainer;
are at risk of not achieving satisfactory course - a referral to external organisations for
progress, will receive, by Monday of week 7 of the assistance (by Student Support Officer);
term, a Mid-term Non-Compliant Rate of Course - a reduction in course load approved by the
Progress letter (MT-CPL1) via email. The letter will Course Coordinator;
advise them to arrange an appointment with the - extension of course; or
Course Coordinator by Friday of week 7 of the term. - a combination of the above.
The one-on-one meeting will address issues related
to the student’s course progress and to discuss When an intervention strategy is implemented the
strategies for achieving satisfactory course student will be required to meet the relevant Course
progress. Coordinator on a regular basis for follow up. This is
to be determined as part of the intervention strategy.
The student will be reminded that unsatisfactory
Academies Australasia Institute 8 F-2.O.18_v19
RTO Provider No. 90806
CRICOS Provider No. 02398AYou can also read
