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Developing Government objectives for broadband - Vodacom
Moving the debate forward   The Vodafone Policy Paper Series • Number 10 • March 2010

  Developing
 Government
  objectives
for broadband
Developing Government objectives for broadband - Vodacom
Welcome
                          I hope you enjoy our tenth Vodafone Policy Paper. Our aim in these papers
                          is to provide a platform for leading experts to write on issues in public
                          policy that are important to us at Vodafone. These are the people that we
                          listen to, even if we do not always agree with them. These are their views,
                          not ours. We think that they have important things to say that should be of
                          interest to anybody concerned with good public policy.
                          Vittorio Colao, Chief Executive, Vodafone Group

Contents
Welcome
– Vittorio Colao

Introduction
– Richard Feasey

Optimal Investment in Broadband : The Trade-Off Between Coverage and Network Capability
– Robert Kenny

Demand-side measures to stimulate Internet and broadband take-up
– David Lewin

Published by Vodafone Group Plc
Copyright © 2010 Vodafone Group Plc
ISBN 978-0-9552578-5-8
Developing Government objectives for broadband - Vodacom
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                          Richard Feasey

  Introduction
  The recent global financial crisis has seen an increase in    the public benefits, or externalities, associated with very
  intervention by public authorities in many areas of           high speed broadband networks to justify the level of
  activity we had previously thought reserved for the           public subsidy which is proposed, for example, by the
  private sector. Telecommunications markets have been          Australian Government today.
  no exception. The past few years have seen
                                                                Given the difficulty of making a case for wide public
  policymakers committing billions of euros (and billions
                                                                intervention to support fibre if there is already extensive
  of dollars) of taxpayers' money - if not yet actually
                                                                basic broadband deployment, we were also interested in
  spending it – towards the funding of new telecoms
                                                                how public resources had been used, or could be used,
  infrastructure, particularly high speed broadband
  networks. These funds are intended not only to deliver        to boost demand over those networks that already exist.
  short term stimulus and create jobs, but also to lay the      Our hypothesis was that Governments can do a lot to
  foundations for future competitiveness, sustainability        stimulate demand amongst groups who have so far
  and social cohesion. Such aims are shared by most             proven immune to the marketing activities of private
  policymakers (and by many in industry). Achieving them        firms. If demand could be expanded in this way, then the
  has meant that Governments are now more directly              prospects for further investment on the supply side
  engaged in telecommunications markets than at any             might also improve.
  time since privatisation swept the world almost twenty        We asked Plum to assess which Europeans used the
  years ago.                                                    internet today and what might be done to get more of
  The initiatives taken by Governments around the world         them using it in future. This kind of work has been done
  have not, however, been informed by a common view             by some agencies – most notably the FCC in their very
  about how or where public funds should best be                comprehensive Broadband Plan preparations – but not
  allocated. Policymakers appeared to be setting a range        by others. We also wondered whether previous
  of different targets with very different aspirations in       Government attempts to boost use of the internet could
  terms of the coverage, speed and timing of the networks       teach us anything about how public funds should be
  they proposed to support. This implied either that each       applied – or not - in future. The results here are worrying.
  country had very different conditions which justified         A great deal of public money has been spent on what we
  very different goals or, more plausibly in our view, that     might loosely call demand side initiatives in Europe but
  there was really no analytical underpinning for the way       Plum find that much of it appears to have been wasted.
  in which most of these targets were being set. We             Notable exceptions include Portugal's initiative to
  therefore asked Ingenious Consulting to think about           increase student adoption of the internet in schools and
  what such an analytical framework might look like, and        at home.
  to assess some of the existing schemes against their
  benchmarks.                                                   Plum are optimistic about the prospects for increased
                                                                internet adoption in Europe as innovation by the private
  Ingenious find that there is a strong case for using public   sector continues to break down many of the remaining
  funds to extend basic broadband infrastructure – ADSL         barriers to adoption. But we should be worried about
  or possibly wireless – to as much of the population as        anyone under 25 in Europe who does not use the
  possible. This suggests that there may be a case for a
                                                                internet today. Almost half of these are to be found in
  'Mobility Fund' to extend wireless coverage, as the FCC's
                                                                Italy. There are also over 30 million adults between 25
  much anticipated National Broadband Plan is expected
                                                                and 55 who are more evenly distributed across Europe,
  to propose or as the Irish Government have
                                                                some of whom will not use the internet until 2018
  implemented. However, Ingenious find that the case for
                                                                without some form of additional assistance. Plum
  public funding of higher bandwidth fibre to the home or
                                                                suggest how European Governments might use public
  fibre to the curb is much less clear. Policymakers would
                                                                funds to bring forward this date.
  need to make implausibly ambitious assumptions about
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    These papers do not provide country by country            These papers present the key findings arising from the
    recommendations for Governments. But they remind us       work of Ingenious and Plum but do not include
    that having a clear analytical framework and a good       extensive annexes which accompany both documents.
    understanding of what the existing data tells us is a     These are available at
    good basis from which to begin to set ambitious targets   http://www.vodafone.com/start/misc/public_policy.html
    or to decide how to allocate large sums of taxpayers'
    money.
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                                                                           Managing Director
                             Robert Kenny                                  Ingenious Consulting

    Rob has extensive telecoms experience, and is Managing Director of Ingenious Consulting.
    He previously headed M&A for Level 3. Prior to this, Rob led sales, marketing, strategy and
    M&A for REACH (the co-investment vehicle for Telstra and Hongkong Telecom’s
    international businesses) and strategy and M&A for Hongkong Telecom. Rob began his
    career in consultancy with the LEK partnership, and holds an honours degree in
    Mathematics and Management Studies from Cambridge University.

  Optimal Investment in Broadband : The Trade-Off
  Between Coverage and Network Capability
  Executive summary
  Governments around the world are announcing and              Our analysis focuses on three types of broadband
  implementing substantial plans to support high speed         technology: standard (up to 15 Mbps download)3, fast
  broadband roll-out. However, in many countries there is      (up to 50 Mbps download) and superfast (over 50 Mbps
  little evidence that these plans are based on a thoughtful   download). We consider the incremental costs and
  consideration of the pros and cons of different potential    benefits of each, acknowledging that the trade-offs are
  market interventions, and certainly the plans are widely     complex. For example, there are a range of local market
  divergent in their scale and objectives.                     differences including variations in the 'counterfactual'
                                                               (the likely broadband infrastructure in a given country
  Given the multi-billion Euro sums being spent on these
                                                               absent intervention), uncertainties exist over consumer
  projects, we believe an analytical framework to support
                                                               demand and there are severe difficulties in modelling
  decision making in this area could be highly valuable.
                                                               externalities.
  This paper seeks to provide such a framework.
                                                               Our analysis allows us to consider the relative merits of a
  The decisions are undoubtedly complex. While costs can
                                                               range of deployment strategies. For example, based on
  be relatively accurately assessed, consumer demand for
                                                               assumptions for the UK, we can contrast sudsidising the
  higher speed is far less certain, and the associated
                                                               deployment of standard broadband to the final group of
  externalities are even harder to quantify (though many
                                                               households (and achieving 100% coverage), subsidising
  government investment plans are based on the idea that
                           1                                   fast broadband to areas where BT and Virgin do not
  they will be significant) . Moreover, given that most
                                                               already supply, and subsidising superfast broadband to
  countries now have relatively wide availability of
                                                               the urban core. Figure 1 below illustrates the relative
  standard broadband, any rationale for high speed
                                                               effectiveness of each approach in terms of the value of
  investment must consider the incremental benefits and
                                                               consumer benefit realised per € of subsidy.
  costs, not the absolute benefits and costs.
                                                               Based on our assumptions, the most effective approach
  Nonetheless, we believe these decisions can be usefully
                                                               (before considering externalities) is to extend the
  supported by quantitative analysis. Core to our work is a
                                                               coverage of standard broadband to the final 3% of
  flexible model allowing for assessment of the
                                                               households. For each €1 of subsidy, €2.25 of incremental
  incremental benefits of broadband investment, by
                                                               consumer value is created.
  technology, country and region.2
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                                        Figure 1 : Relative effectiveness of each € of subsidy for a range of
                                           deployment options based on expected UK infrastructure 4 5

                                 €
            surplus per € of subsidy   2.50         2.25

                                       2.00
            Incremental consumer

                                                                1.55
                                       1.50
                                                                            1.11
                                       1.00                                             0.72

                                       0.50                                                                                    0.34
                                                                                                     0.02         0.01
                                         0
                                                Standard     Fast bb to Fast b b to   Fast b b to Superfast     Su perfast Supe rfast
                                              broadband to the most      the n ext     the next   bb to the     bb to the  bb to th e
                                                the most    urban area most urban     most urban most urban    next mo st next most
                                               remo te h hs not already area not       area not     area       urban area u rb an area
                                                              se rved     already       already
                                                                          served        served
                                          To 100% of hhs      To 64%      To 74%        To 92%       To 16 %     To 38%       To 64%

                                                Standard                    Fast                                Superfast

    Given the existing provision of fast broadband services                           A fundamental issue when assessing broadband policy is
    in the urban core, the case for investing in superfast                            therefore the value of the incremental externality
    broadband services in these regions is very weak.                                 resulting from network deployment.
    Competition from existing services reduces the number
                                                                                      By considering different levels of incremental externality,
    of customers for superfast broadband, and moreover
                                                                                      we can estimate the potential loss from some of the
    reduces the incremental consumer value for those
                                                                                      more aggressive broadband policies. For instance, if you
    customers. Therefore, any remaining subsidy after
                                                                                      believe the incremental externality of superfast
    supporting standard broadband in the most remote
                                                                                      broadband is €10 per connected household per month,
    areas would be more effectively employed in
                                                                                      then France's proposed roll-out of fibre to 70% of the
    encouraging deployment of fast broadband services in
                                                                                      population could lead to annualised loss of over €3bn,
    areas not already served (starting with the most urban,
                                                                                      compared to a plan focused on regions where the
    to 64% coverage).                                                                                              6
                                                                                      benefits exceeded the costs.
    Of course, this analysis ignores the impact of
    externalities. The question of which approach has the                             Note that we are not suggesting that the policies of
    greatest overall societal benefit therefore depends on                            countries such as France are in aggregate value
    your perception of the value of externalities under each                          destructive, only that the extent of the proposed roll-out
    option.                                                                           is such that in the more rural areas covered, the cost is
                                                                                      likely to far exceed the benefits, and thus a more limited
    Our analysis also explores the scale of the externalities                         roll-out would be much better. In more rural areas, a
    required to justify current broadband deployment plans                            government must believe in extremely high incremental
    in a range of illustrative countries, ranging from                                externality benefits to justify current plans.
    Australia's commitment to 90% superfast deployment to
    Germany's subsidised roll-out of standard broadband to                            Overall, our analysis suggests that a range of general
    100% coverage. We focus on the remotest region                                    lessons can be drawn:
    planned to be covered, since the greater expense here                               • There is a strong case for subsidising the roll-out of
    will require the most optimistic view of externalities.                               standard speed broadband to all households, and
    Figure 2 illustrates these results.                                                   generally this should be the first priority for
    Policies for ubiquitous standard broadband in Italy, the                              governments (subject to any market specific issues)
    UK and Germany can be justified based on the increased                              • If funds are still available thereafter, there is also a
    consumer surplus alone (which more than offsets the                                                                    7
                                                                                          case for subsidising fast FTTC or cable broadband
    producer deficit). At the other extreme, Australia's                                  (in those areas where the market is not already
    ambitions for 90% coverage of superfast FTTH                                          providing). However, in areas with lower population
    broadband means that the incremental externalities of                                 density the case becomes highly dependent on the
    superfast broadband would need to be around €90 per                                   incremental externalities of fast over standard
    connected household per month to justify a roll out this                              broadband
    extensive.
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       Figure 2 : National broadband plans – incremental externalities per month per connected
            household required to justify proposed investment in remotest region covered

                                   Possible over-investment                  Possible under-investment
                  100

                    80

                 h
                 t 60
                 n
                 o
                 m
                 r
                 e
                 p
                 € 40

                    20

                     0
                         Australia Fr ance     Sweden Por tugal Germany    Italy           UK     Germany
                         superfast super fast superfast superfast fast  standard        standar d standard

    • The case for subsidising superfast (FTTH or FTTB8)            unless aggressive assumptions are made about the
      broadband is weaker. To believe it can create greater         value of externalities. Despite this, regional
      societal value than fast broadband requires an                targeting is, at best, peripheral in many centralised
      aggressive assumption about incremental                       broadband policies. We suggest it should play a
      externalities of superfast over fast broadband, but           greater role.
      even then the societal benefits will be much less
      evenly distributed                                        We recognise that this paper is only a small first step
                                                                towards a more rigorous framework for decision making,
    • Geography is an important consideration in                and we would welcome your comments.
      broadband policy. In some regions, the market is
      likely to deliver without intervention. In other areas,   We would like to thank Vodafone for their funding of this
      there are clear arguments for government subsidy.         work. However, the views and opinions expressed in this
      In many of the most rural locations, the case for         study are solely those of the authors and do not
      subsidy of superfast broadband deployment is weak         necessarily reflect the views and opinions of Vodafone.
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    Introduction
    Governments around the world have been announcing           framework that policy makers can use to inform the
    ambitious plans to support broadband investment.            debate.
    However, there is no consensus on the focus of these
                                                                At the heart of our analysis is a quantitative model which
    plans. Some governments have emphasised high
                                                                estimates the value created for consumers and providers
    capacity connectivity. Others are more concerned with
                                                                of broadband services in a range of scenarios. We do not
    assuring the availability of basic broadband to the
                                                                aim to provide a definitive answer as to the 'right' form
    greatest number. Some countries have announced twin
                                                                of broadband subsidy and the manner in which
    targets of both: increasing network capability and
                                                                infrastructure should be deployed. Rather, we seek to
    broadband access.
                                                                explore the trade-offs between different broadband
    The expenditure involved in deploying broadband             investment approaches in a quantitative manner.
    networks is significant and therefore even the wealthiest
    countries must make trade-offs between depth of             Specifically, we have sought to develop a framework
    coverage (the proportion of the population with access)     which will allow us to understand:
    and network capabilities (access speed, technology,         •   The trade-offs between depth of coverage and
    latency, etc.). However, to date the process by which           network capabilities, including speed;
    governments have made these trade-offs might
    generously be described as opaque. There is often little    •   How these trade-offs are affected by country-
    or no discussion as to why a particular broadband plan          specific variables;
    has been chosen over the almost endless range of            •   The appropriateness of current broadband policy;
    alternatives. Indeed in some cases policy makers have           and
    actively rejected applying cost-benefit analyses.9
                                                                •   The questions that should be asked by
    There is no question that the issues involved are
                                                                    governments, regulators and investors when
    complex, and that there are gaps in relevant data (for
                                                                    developing a coherent and socially beneficial
    example, the incremental benefits to society of higher
                                                                    strategy for broadband deployment.
    speed broadband). However, the sums being put at risk
    by broadband are far too large to be spent without          In the report we note the importance of different
    rigorous consideration of the alternatives. Therefore the   geographic regions, and make reference to different
                                                                          10
    ambition of this report is to provide an analytical         'geotypes' .
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  Broadband and government policy
  Many governments have stated their intent to stimulate          While our discussions of broadband networks primarily
  the provision, or directly provide, fast and superfast          related to wireline networks, wireless technologies
  broadband networks. However, the details of these plans         (mobile, fixed wireless and satellite) are increasingly
  vary significantly between countries.                           prevalent means of broadband delivery.13 For example,
                                                                  the Irish government has awarded a contract to
                                                                  Hutchison 3G to provide broadband to the final 10% of
  Types of broadband infrastructure                               population through a hybrid wireless/satellite
                                                                             14
  One question for governments is which type of                   approach.
  broadband technology they wish to support.
  Governments frequently articulate this in terms of a            Policy objectives
                   11
  particular speed. However, given significant
  discrepancies between headline and actual speeds, and           Some governments focus on supplying high capacity
  differences in upload and download characteristics,             superfast broadband for a proportion of the population,
  reference to speed alone can be ambiguous.                      whereas others stress the importance of ubiquitous
                                                                  broadband at lower speeds. For example, Germany
  In practical terms, the decision is to invest in a particular
                                                                  intends to reach its entire territory with a 1Mbps service
  technology rather than a specific speed. Therefore, in this
                                                                  and 75% coverage of the country with a 50Mbps service.
  report we refer to the type of technology, and the speed
                                                                  The United Kingdom has set a target of 2Mbps for
  and characteristics of that technology, rather than simply
                                                                  ubiquitous access and expects a 50Mbps services to be
  the headline download speed. We consider three
                                                                  deployed to around 40% of the country. Australia has
  categories, 'standard', 'fast' and 'superfast' broadband:
                                                                  stated its ambition to provide high speed 100Mbps
  ?    Standard broadband is capable of achieving access          services to 90% of the country.
       speeds of up to 15 Mbps download and 1.5 Mbps              As might be expected given the different objectives, the
       upload. It includes both wireless (e.g. 3G, 4G) and        level of planned government spend also varies
       wireline technologies, the most notable fixed              significantly. At one extreme, the government of
       technology being asymmetric digital subscriber line        Australia has announced plans for a superfast
       (ADSL), currently the most widespread form of              broadband network costing A$43bn/€28bn (with the
       broadband. Although ADSL connections can                   government to provide at least A$4.7bn), estimated to
       theoretically achieve higher download speeds of up         take more than eight years to build and requiring
       to 24Mbps, actual speeds are generally considerably        roughly 25,000 full-time workers. Conversely Germany,
       lower than this.12                                         with a population roughly four times as large as
  ?    Fast broadband is capable of achieving download            Australia's, is planning to spend €150m, or roughly 5% of
       speeds of up to 50Mbps and upload speeds of up to          Australia's minimum subsidy.
       10Mbps. Key technologies includes fibre to the             below illustrates the disparity in policy objectives (and
       cabinet (FTTC) and cable. FTTC involves laying fibre-      plans of commercial operators). Further detail on
       optic cables to street cabinets typically located          broadband policy by country (and sources) is provided in
       within a few hundred metres of the customer                appendix A.
       premises. Households are then connected from the
       cabinet by copper lines. Cable networks often have
       a similar architecture, with fibre to the cabinet and      Manner of intervention
       coax cable from there to the home. FTTC and cable          The manner of government intervention also varies. In
       speeds are higher than ADSL, but are often not fully       some countries, governments are providing direct
       symmetric and are determined, in part, by a                financial assistance. In others, intervention focuses on
       household's distance from the cabinet.                     encouraging consumer demand. Elsewhere, more
  ?    Superfast broadband connections can achieve                market led approaches have been adopted, facilitated by
       upload and download speed of over 50Mbps. Main             a regulatory framework which seeks to develop
       technologies include fibre to the home (FTTH) and          competition, encourage efficient investment in
       fibre to the building (FTTB), which involve laying         infrastructure and ultimately let market dynamics
       fibre-optic cables directly to the customer premises,      decide.
       either through a gigabit passive optical network           In Europe EU restrictions on state aid (put in place
       (GPON) or point-to-point fibre (PTP). FTTH and FTTB        originally to prevent national governments from using
       connections typically allow the highest speeds,            their funds to aid local industries in contravention of the
       lowest latency, greatest reliability and truly             single market) has constrained intervention. There has
       symmetric connections when contrasted against              been an emphasis either on underserved populations or
       FTTC and ADSL.                                             on company- and technology-neutral public tenders.
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  Pricing regulation is another important aspect of         considerations including the existing fixed infrastructure,
  intervention. While examples of geographically de-        the likelihood of commercial provision, consumer
  averaged prices are rare, in Finland regulation around    demand for fast and superfast broadband technologies,
  price discrimination has been relaxed as a method of      topography, laissez-faire or interventionist government
  stimulating roll-out.                                     philosophy and so on.
                                                            However, the wide variation in policies suggests that
  The lack of a clear decision making                       there may a further reason: a lack of a structured
                                                            approach for making policy decisions. In the remainder
  framework                                                 of this report, we introduce such an approach and assess
  There are a number of reasons why we would expect         various national policies through this prism.
  government broadband policy to vary: local market
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     A framework for assessing broadband policy
     Investment trade-offs                                         Overview of the modelling
     Broadband investment covers a number of dimensions            approach
     and even the most affluent of nations are likely to need      To develop a practical framework for assessing
     to make trade-offs between them. These dimensions             broadband trade-offs, we have considered the value of
     include:                                                      broadband against the classical economic concepts of
         ?    Coverage, with costs per household passed            consumer value, producer value and externalities. These
              generally increasing with roll-out                   are illustrated below.
         ?    Speed, driven by both the underlying                 Consumer and producer value are the most direct
              technology (standard, fast, superfast) and           measures of economic benefit from the consumption of
              network characteristics (network architecture,       broadband. The (limited) set of literature exists which
                                                                                                 15
              distance from the exchange, etc.)                    measures these types of value forms the basis of our
                                                                   analysis of consumer and producer value.
         ?    Take-up, often achieved through demand side
              stimuli (training, awareness, pricing subsidies,     It is generally believed that broadband has significant
              etc.)                                                positive externalities, and indeed this is a critical
                                                                   underpinning assumption for the consensus that
         ?    Mobility, with wireless networks increasingly
                                                                   government intervention to support broadband may be
              viable as a means of broadband delivery
                                                                   justified. Positive externalities are represented
     There is little evidence that broadband policy is being       (illustratively) by the green shaded area above the
     based on a thoughtful consideration of the trade-offs         broadband demand curve. Positive externalities brought
     between these investment alternatives. Given the multi-       about by different types of broadband may include the
     billion Euro sums being spent by governments on               following:
     broadband projects, we believe an analytical framework
                                                                   However, it is worth noting that not all externalities
     is needed to support decision making in this area. We
                                                                   associated with high speed broadband are necessarily
     have therefore developed a quantitative model which
                                                                   positive. Some have pointed to the increased carbon
     focuses, in particular, on the first two of the above
                                                                   emissions likely to result from deployment, and others
     dimensions: coverage and speed (proxied by network
                                                                   have posited that high speed networks will increase
     type).
                                                                   digital content piracy. Plum for BSG (2008) also note

                                   Figure 3 : Illustrative value created by broadband
              Price (€/month)

                                                                          Illustrative value of
                                        Consumer value                    externalities

                                                                                             Broadband market
                                                                                             price assuming no
                                                 Producer value                              price discrimination

                 p1

                                                                                                    Broadband
                                                                                                    demand curve

                                                                                                  q (% of
                                          q1 (broadband take-up)                                  households)
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  negative externalities associated with intervention itself:    prediction of the value of externalities associated with
  “if public funds rather than voluntary user payments are       particular broadband coverage and network capability
  used to fund next generation broadband, then an                will be subject to a large degree of uncertainty.
  additional cost is incurred in terms of the economic cost of
                                                                 Our modelling approach is therefore to:
  raising taxes”.
                                                                 •      Quantitatively focus on estimating consumer and
  Externalities associated with broadband are hard to
                                                                        producer value / surplus, where a more consistent
  measure and there is no quantitatively rigorous,
                                                                        body of quantitative literature exists
  comprehensive estimation of the value of the
  externalities from broadband, particularly when                •      Discuss the scale of externalities that would be
  considering the incremental value of externalities                    required to materially change the conclusions,
  relating to fast and superfast broadband. Thus any point-             drawing on existing research to assess the
                                                                        likelihood of this outcome

                                              Figure 4 : Sample externalities

                              Figure 5 : Overview of modelling approach adopted

             €

                                            Fully loaded
                                            costs producer
                                            including:
                       Producer Value       • Depreciation
                                                                                             Externalities
                                            • Cost of capital
                                            • Operating
                                              costs
                          Consumer                                   Net value exc
                           Surplus                                   externalities
            €0

                           Quantitatively modelled point prediction                  Quantitatively tested
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     This approach is illustrated in below.                          If the net value is negative, a subsidy may still be
                                                                     justified, but a government would need to believe firmly
     The model performs the above calculation for each of 8
                                                                     in the value of sufficient externalities to offset the
     geographic regions (geotypes) in the country in
                                                                     negative net value.
     question. Broadly speaking, if for a given geotype the
     producer value is greater than the costs (that is, the
     producer surplus is positive), then that geotype will be
     served by commercial players without the need for
                                                                     Scope of the modelling approach
     intervention.                                                   We do not seek to provide a definitive answer to the
     If however the producer surplus is negative (i.e. producer      value of broadband and the manner in which
     value is less than costs) but the net value is positive, then   infrastructure should be deployed; rather, we aim to
     a subsidy may be needed to support roll-out, but that           provide a framework to inform policy debate. A full
     subsidy can be justified purely on the basis of private         discussion of the approach is provided in the appendices
     value. This is the case illustrated above, where total value    to this report.
     is greater than costs, but producer costs are greater than      The model estimates the incremental value created for
     producer value.                                                 consumers and providers of broadband services under a
     Note that we do not imply that as a general rule                range of scenarios relating to coverage and technology.
     governments should intervene purely to create                   The model also allows us to explore the relationships
     consumer surpluses; rather, we believe that the risk of         between other variables, in particular country-specific
     intervention is much less when its cost is exceeded by          factors such as pricing, penetration and geographic
     such surpluses, before bringing into account                    profile. The costs and benefits of broadband roll-out in a
     externalities.                                                  country will depend on such variables, and our model
                                                                     takes these into account where possible.
The Vodafone Policy Paper Series • Number 10 • March 2010                      Developing Government objectives for broadband

                                                                                                                                   13

  Analysis and findings
  In this section we explore the case for any government            higher speed broadband investment fall rapidly outside
  intervention, how intervention should be targetted                urban areas.
  (particularly in terms of higher speeds vs wider
                                                                    For instance, based on an Australian profile of household
  coverage) and how our analysis compares to actual
                                                                    mix by geography, there is unlikely to be a significant
  government plans.
                                                                    commercial motivation for a new infrastructure provider
                                                                    to invest in widespread roll-out of fast or superfast
  The case for government                                           broadband (note that we discuss the comparative
                                                                    incentive for an incumbent provider in the following
  intervention                                                      section). This is illustrated below.
  Much of the discussion of the value of higher speed               A positive producer surplus (expected revenue from the
  broadband compares total costs and benefits. However,             sale of broadband access services less costs) exists only
  the critical question for a given government intervention         in first three geographic areas (or, geotypes 1-3), which
  is whether the incremental gains from the investment              represent approximately 30% of households. For the
  (the value derived from the upgrade to the base case              remaining 70% of households (geotypes 4-8), the
  network in the 'counterfactual') exceed the associated            producer surplus is negative.
  incremental costs. Put another way, even if the total
  benefits (as measured by aggregate consumer and                   In European countries with less population living in
  producer value) exceed total costs, this says nothing             dense urban areas, such as Sweden and France, the case

                      Figure 6 : Market incentives to provide high speed broadband for a
                                                                                    16
                         new monopolist infrastructure provider in Australia (2020)

             €m 600                                                                     Consumer surplus
                   400                                                                  Producer surplus
                   200
                     0
                  -200
                  -400
                  -600
                  -800
                           G1         G2          G3          G4        G5         G6          G7          G8
                -1,000

                      Positive producer surplus, creating            Negative producer surplus which is
                      incentives for infrastructure rollout        unlikely to stimulate investment based
                             without intervention                  solely on expected commercial returns

  about whether society gains, as the project's incremental         for extended roll-out is similarly weak. In these countries,
  benefits (over the counterfactual) might be less than its         a direct commercial incentive exists for less than 20% of
  incremental costs. This therefore requires us to develop a        households.
  robust understanding of what the market will deliver by
  itself.                                                           We note that in Sweden and France the availability of
                                                                    fast and superfast broadband is already higher than that
  A new infrastructure provider is unlikely to                      predicted to be delivered by the model in 2020
                                                                    (currently 21% and 16% respectively). However, this has
  deliver widespread high speed broadband
                                                                    been driven by a combination of government
  without intervention                                              intervention, historical artifact and non-financial drivers,
  The cost of deploying broadband varies significantly              rather than the existence of direct commercial
  within a country. More remote and less dense areas will           incentives. In France, for example, superfast (FTTH) roll-
  be more expensive to serve than urban, highly                     out by non-incumbent operators such as Iliad and
  populated regions. Given that broadband prices are                NeufCegetel has been fuelled by the bundling of higher
  generally flat nationwide, this means that returns for            value IPTV services with broadband access in urban
Developing Government objectives for broadband                   The Vodafone Policy Paper Series • Number 10 • March 2010

14

           Figure 7 : Market incentives to provide high speed broadband for a new monopolist
             infrastructure provider in various EU countries – percent of population (2020)17

                     26%
                                       38%
                                                           45%
                     10%
                                                                       71%
                                                                                         81%      Need externalities

                                       48%                 36%
                     64%
                                                                       15%
                                                                                          7%      Net value positive
                                       14%                 19%         14%                        Producer surplus
                                                                                         12%      positive

                      UK              France              Belgium    Sweden              Italy

     areas. In Sweden, innovative municipality-sponsored            This is illustrated in figure 8 below. Based on a
     roll-out schemes have subsidised open access superfast         Portuguese geographic profile and infrastructure, an
     networks in towns such as Västerås.                            incumbent will realise a producer surplus of around
                                                                    €472m per annum through its standard broadband
     We should note that this result is dependent on certain
                                                                    network. Given costs of deployment and cannibalisation
     assumptions that may be optimistic:
                                                                    of revenues (either wholesale or retail), providing a fast
     •    That the new entrant has a broadly similar cost base      broadband network will erode this surplus, even at a
          to the incumbent, and in particular has access to         price premium.
          ducts on favourable terms
                                                                    For example, if the incumbent were to deploy a fast FTTC
     •    That the new entrant can rely on no competitive           network in geotype 1, producer surplus would fall by
          response from the incumbent (duplicated high              around €18m per annum. If an incumbent deployed fast
          speed networks would significantly reduce the new         broadband to the whole country, the model suggests
          entrant's returns in geotypes 2 to 3)                     that producer surplus would fall by €285m per annum,
                                                                    or 60%.
     •    That the moderately positive returns available are
          sufficient to justify the capital put at risk (though     Contrast this to the results in , where a market incentive
                                                             18
          note that a cost of capital has been included).           for a new entrant exists to provide fast broadband to
                                                                    26% of households. The incentives for a new entrant are
     Thus overall it seems unlikely that, without intervention,
                                                                    greater than for an incumbent as they will not be
     roll-out would go beyond the first three geotypes, and
                                                                    concerned with cannibalisation of standard broadband
     indeed could be appreciably narrower. A new
                                                                    revenues.
     infrastructure provider is unlikely to deliver widespread
     roll-out of fast or superfast broadband based purely on        Indeed, the very presence of incentives for a new entrant
     commercial incentives.                                         may result in deployment of competitive high speed
                                                                    broadband networks for the most urban regions. This
     Incentives for investment are extremely weak                   has certainly been the case in countries such as the UK,
     for incumbents                                                 where Virgin Media have deployed fast cable networks in
                                                                    the first two geotypes, in part to cannibalise revenues
     The incentives for widespread deployment of high speed         from the incumbent BT. BT has attempted to counter the
     broadband are weak for new infrastructure providers,           threat by announcing its own plans to deploy a fibre
     but are even weaker for incumbents who already                 network (to a broadly similar geographic footprint).
     operate standard speed broadband networks. For these
     incumbents, roll-out of high speed broadband services          The benefits of copper switch off will help the
     to areas already served by standard speed broadband
                                                                    deployment of broadband, but initially only in
     will result in cannibalisation of revenues, further eroding
                                                                    urban areas
     incentives to invest (unless, of course, a third party is
     already threatening those standard broadband revenues          Commentators have pointed to the benefits of copper
     by building its own fibre network).                            switch off (CSO) as an incentive for upgrading
The Vodafone Policy Paper Series • Number 10 • March 2010                               Developing Government objectives for broadband

                                                                                                                                             15

                                        Figure 8 : Producer surplus from fast FTTC broadband deployment,
                                                           versus base case in Portugal19

                                       500
                                               472
                                                      454
                                                            428    426
                                       400                                  380
               Producer surplus (€m)

                                       300                                            298

                                                                                                243

                                       200                                                                192       187

                                       100

                                        0
                                               ADSL    G1   G1-2   G1-3     G1-4     G1-5      G1-6      G1-7      G1-8
                                             base case

                                                                          ADSL plus FTTC in…

  broadband networks. Migrating all consumers to a high                      greater marketing). This is illustrated in below, based on
  speed (fibre) network and switching off the standard                       Germany's geographic profile.
  copper network would allow an incumbent to enjoy
                                                                             Fast broadband roll-out generates a negative producer
  reduced operating costs and release value from the
                                                                             surplus for all geotypes even if there is only a single fibre
  copper itself, land and buildings.
                                                                             network, but that loss increases significantly if a second
  Based on our analysis, a monopolistic incumbent in a                       network is added. Put another way, the necessary
  country with, say, a Portuguese topography will have no                    subsidy to incentivise fast broadband roll-out would be
  direct commercial incentives to invest in parallel build of                much larger.
  a superfast broadband network. This is illustrated in
                                                                             Of course, in most circumstances it is axiomatic that
  below, where the incremental producer surplus for
                                                                             more competition will ultimately lead to a better
  parallel build is negative for all geotypes.
                                                                             outcome for consumers. However, if the effect of
  If the benefits of CSO are taken into account, and                         competition is to create or increase a negative producer
  consumers are migrated to the new high speed network                       surplus, then in this context it simply increases the
  on a geotype by geotype basis, the commercial                              subsidy necessary to enable roll-out. Moreover,
  incentives for the incumbent improve. However, the                         regulators with an eye to the long term should be
  improvement is sufficient to flip the producer surplus                     seeking to maximise consumer and producer surplus,
  positive only for geotype 1 (11% of households in                          not just the former.
  Portugal). In this most dense region an incumbent may
                                                                             In different ways, Australia and Singapore's broadband
  be incentivised to roll-out superfast broadband and to
                                                                             plans recognise the impact of competition on potential
  transition customers onto a superfast network, but
                                                                             fibre roll-out, essentially by creating (to a greater or
  elsewhere the prospect of CSO is insufficient to turn the
                                                                             lesser extent) de-facto monopoly providers of
  fibre business case positive.
                                                                             infrastructure, with retail providers riding on top.
  Competition from multiple networks is likely to
                                                                             Given the lack of clear market incentives,
  adversely impact on total value
                                                                             government subsidy may be required to
  Multiple providers within a geographic region are likely                   stimulate deployment
  to erode aggregate producer surplus, since network
                                                                             Government policies broadly fall into the two main
  duplication provides additional cost without direct
                                                                             categories: supply side and demand side policies. Our
  additional value for the providers. (Note that we have
                                                                             focus in this report is on the supply side - where
  not sought to quantify the impact of competition
                                                                             governments invest in infrastructure or tailor their
  leading to greater adoption through, for instance,
                                                                             regulatory action so as to improve provision.22
Developing Government objectives for broadband                                       The Vodafone Policy Paper Series • Number 10 • March 2010

16

          Figure 9 : Change in producer surplus with and without the benefits of CSO (Portugal)20

                                                                    Parallel Build           With CSO
                                              100
                                               50
             Difference in Producer Surplus
                 vs ADSL Base Case (€m)

                                                   0
                                               -50
                                              -100
                                              -150
                                              -200
                                              -250
                                              -300
                                              -350
                                              -400
                                                        G1    G2    G3         G4            G5          G6          G7          G8

             Figure 10 : Incremental producer surplus over standard broadband only, one or two
             fast broadband networks, based on German household geotype mix21

                                                                   1 network                      2 networks
                                               -
                                      -200
                                      -400
                                      -600
                                      -800
             €m

                             -1,000
                             -1,200
                             -1,400
                             -1,600
                             -1,800
                                                       G1    G2    G3        G4             G5          G6          G7          G8

     Given that in most geotypes deployment of higher                                relative to the producer surplus, as coverage of superfast
     speed broadband infrastructure results in a producer                            broadband increases.
     deficit, particularly for the incumbent, a supply side
                                                                                     Given that the case for subsidy varies by region,
     subsidy may be required to offset the net loss.
                                                                                     government intervention through subsidy should
                                                                                     therefore, at the very least, be targeted to those regions
     The case for subsidy varies by region                                           where the case is strongest:
     In many geotypes, deployment of high speed                                      •   In regions where the consumer surplus exceeds the
     broadband results in a net producer deficit. To provide a                           producer deficit, there is a case for subsidy based on
     commercial stimulus to infrastructure providers for these                           consumer surplus alone. In other words, if only
     regions, a subsidy may be required to offset these                                  private value (consumer and producer surplus) is
     deficits. The per-household subsidy requirement will                                considered, society would still benefit from
     increase for less dense populations.                                                government subsidy. In the example above (based
     This is illustrated in Figure 11 below, where the annual                            on a Belgian geotype profile in 2020) this private
     subsidy required to offset the producer deficit increases,                          value subsidy case applies for the first two geotypes
The Vodafone Policy Paper Series • Number 10 • March 2010                      Developing Government objectives for broadband

                                                                                                                                    17

                            Figure 11 : Consumer surplus and subsidy requirement for
                                 superfast broadband, Belgian geotype profile23

                                      Incremental consumer surplus        Required subsidy per year
                  500

                  400

                  300
             €m

                  200

                  100

                    0
                            G1          G2         G3          G4         G5          G6         G7          G8

       only. Thereafter the required subsidy is greater than        which, if applied on a flat rate basis, would likely severely
       the consumer value.                                          damage the producer surplus. This points to the
                                                                    importance of pricing flexibility or targeted consumer
  •    Beyond this point, consumer surplus alone does not
                                                                    subsidies as tools for maximising societal value.
       justify the subsidy investment. To justify further
       subsidy to stimulate wider roll-out, a government            In our model we assume a flat national price for
       must believe there are additional benefits which are         broadband. This assumption is consistent with actual
       not captured in the private transaction –                    practice in most countries, with price discrimination very
       externalities. From an aggregate societal                    rarely permitted by regulators. However, our analysis
       perspective, the wider the deployment is, the                implies that in rural areas where the market is unlikely to
       greater the externality value that is required to            provide on its own, it may be possible to offset negative
       justify the subsidy in each region. In the example           producer surplus through higher prices. In other words,
       above, externalities per connected households in             allowing higher retail prices in less densely populated
       the final, most remote area would have to be €145            areas could act as a partial alternative to government
       per month to justify subsidising roll-out.                   subsidy. This is supported by evidence from Finland,
                                                                    where broadband providers will be expected to fund
  Overall, our analysis illustrates the importance of
                                                                    ubiquitous roll-out without government assistance, but
  geography in broadband policy. Despite this, regional
                                                                    will not be subject to the prohibition of geographic price
  targeting is, at best, peripheral the broadband policies of
                                                                    de-averaging that is prevalent elsewhere.
  most central governments. The European Commission
  refers to “white”, “black” and “grey” zones based on the          Whether or not geographic de-averaging is likely to
  number of existing broadband providers, but we believe            improve market incentives to deploy broadband
  a more geographically targeted approach should play a             networks will depend, in part, on the consumer demand
  much greater role.                                                curve and whether rural users have higher valuations of
                                                                    broadband. We believe that further research in this area
  De-averaged prices may provide further                            would be beneficial.
  investment incentives
  Once a decision has been made to roll out to a particular         Trade-offs between coverage and
  area (either with or without subsidy), societal value will        network capability
  be maximised by signing up all households for whom
  externalities plus consumer value is greater than the             Given the costs of deploying broadband infrastructure,
  marginal cost to serve. Given the low variable costs of           trade-offs between breadth of coverage and network
  telecoms, this may be virtually all customers. However, to        capability typically need to be made. From a
  persuade the tail of customers (those with low consumer           government's perspective, an important question is
  value) to sign up would require aggressive pricing,               therefore what combination of roll-out and network
                                                                                                 24
                                                                    capability maximises value.
Developing Government objectives for broadband                       The Vodafone Policy Paper Series • Number 10 • March 2010

18

     There are benefits to ubiquitous rollout of                     However, whether universal standard speed broadband
     standard broadband, but the case for                            deployment will be delivered by the market without
     investment without intervention is unclear                      intervention is less clear.

     In most EU countries there has been widespread                  In 2015, providing standard broadband to the final
     deployment of standard (typically ADSL) broadband.              tranche of the most remote households results in a net
     However, there remains a material number of                     loss of €29m per year for a monopolistic supplier. By
     households who do not have broadband coverage of                2020, producer value increases to a nominal €5m per
     any speed, particularly in rural areas (those above the         year thanks to decreased costs and increased demand,
     blue shaded areas) but even in some urban areas (those          but given the certain roll-out costs required (around
                                                                                                                              28
     above the yellow shaded areas).                                 €435m in total capital expenditure to serve the final 3%
                                                                     under a fixed infrastructure) and uncertain demand, it is
     Policy makers frequently stress the importance of               questionable whether such an approach would be seen
     universality of broadband access. Germany intends to            as viable by an infrastructure provider.
     reach its entire territory with a 1Mbps service. The United
     Kingdom has set a target of 2Mbps for ubiquitous access.        There is a subsidy case for universal roll-out of
     Last year, Finland passed a law making access to                standard speed broadband, irrespective of the
     broadband a legal right for its citizens, guaranteeing
                                                                26   perceived value of externalities
     every person access to a 1Mbps broadband connection.
     The question this raises is what the relative cost and          Given that the producer loss in 2015 is more than offset
     benefits of fulfilling such universal service ambitions are.    by the increase in consumer surplus, there is a case for
     Based on a UK infrastructure where broadband is                 government subsidy in the final 3% based on private
     available for 97% of households, we consider the                value alone. Naturally the case would be even stronger if
     consumer and producer benefits of ubiquitous (100%)             externalities were factored in, and there may be felt to
     deployment of standard broadband. This is illustrated in        be particular societal value from enabling universal
     Figure 13 above.                                                availability of broadband (e.g. increased social inclusion).
     Our analysis shows that considerable consumer surplus           If the combination of consumer benefit and externality
     is realised by roll-out to the final 3% of households           value made a compelling case for government
     (before considering externalities). The incremental             intervention to support universality, there remains the
     consumer value also increases over time, driven by              question of how it would be most effectively achieved.
     falling access prices, crystallisation of demand and
                                                                     Given the significant costs in connecting the most
     increased take-up. Between 2015 and 2020 the total
     consumer surplus accruing from the final geotype                remote households to a fixed broadband infrastructure,
     increases from €64m to €70m.                                    alternative wireless technologies may be a more viable
                                                                     mechanism for reaching universality. The Irish

             Figure 12 : Standard broadband coverage in rural areas by European country, 200825

                                   DSL coverage in rural areas       Gap with DSL national coverage
                100%
                 90%
                 80%
                 70%
                 60%
                 50%
                 40%
                 30%
                 20%
                               Bulgaria n/a
                              Romania n/a
                                  Malta n/a

                 10%
                  0%
                               Sweden

                                Ireland
                          Netherlands

                                 Cyprus
                              Slovenia

                                Austria
                                Estonia

                             Lithuania

                                  Latvia
                               Slovakia
                             Denmark

                               Norway

                             Germany

                                   Italy
                               Belgium

                                  Spain

                                Finland

                                Iceland
                                     UK

                        Czech Republic
                              Portugal
                                 France

                                Greece
                           Luxemburg

                              Hungary

                                Poland
The Vodafone Policy Paper Series • Number 10 • March 2010                 Developing Government objectives for broadband

                                                                                                                            19

  government, for example, has awarded a contract to                Virgin Media will not deploy fast broadband
  Hutchison 3G to provide broadband to the final 10% of             services)
  population. 3 are adopting a hybrid wireless/satellite        •   Superfast broadband to the three most urban
  approach, rolling out HSDPA services to the majority of           geotypes (1, 2 or 3)
  this 10% and partnering with satellite provider Avanti
  Communications for the remainder.                             Based on the analysis, we find that:
                                                                •   The most effective approach is to extend the
  Based on the UK infrastructure, providing                         coverage of standard broadband to the final 3% of
  broadband to the final 3% will yield a higher                     households. For each €1 of subsidy, €2.25 of
  return than extending fast and superfast                          incremental consumer value is created.
  broadband coverage
                                                                •   Given the existing provision of fast broadband
  Although the benefits of rolling-out standard broadband           services in the most urban areas (geotypes 1 and 2),
  to the final group of households outweigh the costs, this         the case for investing in superfast broadband
  does not necessarily mean that subsidising basic                  services in these regions is very weak. Competition
  broadband universality is the value maximizing                    from fast broadband reduces the number of
  approach. To test this, it needs to be considered against a       customers for superfast, and moreover reduces the
  range of alternative policies, including further                  incremental consumer value for those customers
  deployment of fast and superfast services.                        (who would otherwise receive the benefits of fast
  We compare the required level of subsidy and the                  broadband).
  corresponding incremental consumer surplus for a range        •   Any remaining subsidy after support for universal
  of deployment options, based on a UK infrastructure               standard broadband deployment would be most
  profile in 2015. We assume the market has already                 effectively employed in encouraging deployment of
  provided fast broadband to the first 38% of households            fast broadband services to the most densely
  (geotypes 1 and 2).29                                             populated areas in which it is not already available.
  The results are illustrated in Figure 14 below for the        Of course, this analysis ignores the impact of
  following subsidy options :                                   externalities. The question of which approach has the
  •    Standard broadband to the final 3%                       greatest overall societal benefit therefore depends on
                                                                your perception of the value of externalities under each
  •    Fast broadband to the areas where it is not already      option. A government would need to believe that the
       available, namely geotypes 3, 4 or 5 (where we           externalities resulting from fast broadband are
       assume that existing infrastructure providers BT and     approximately €5/connected household per month

                  Figure 13 : Producer and consumer surplus per year from deployment of
                                                                         27
                                 standard broadband to the final geotype

                                             Producer surplus       Consumer surplus

                                         2015                                      2020
            €m 80
                                                                                              70
            / yr                                      64
                  60

                  40

                  20
                                                                             5
                   0

                 -20
                                   -29
                 -40
Developing Government objectives for broadband                                              The Vodafone Policy Paper Series • Number 10 • March 2010

20

                                           Figure 14 : Relative effectiveness of each € of subsidy for a range of
                                              deployment options based on expected UK infrastructure30 31

                                     € 2.50             2.25

                                            2.00
                surplus per € of subsidy
                Incremental consumer

                                                                   1.55
                                            1.50
                                                                              1.11
                                            1.00                                            0.72

                                            0.50                                                                                   0.34
                                                                                                          0.02        0.01
                                               0
                                                     Standard   Fast bb to Fast bb to    Fast bb to  Superfast       Superfast Superfast
                                                   broadband to the m ost   the next      the next   bb to the       bb to the  bb to the
                                                     the most   urban area most urban   m ost urban most urban      next most next m ost
                                                    remote hhs not already area not       area not      area        urban area urban area
                                                      (3.2%)      served     already       already    (15.8%)         (21.9%)    (26.1%)
                                                                 (26.1%)     served        served
                                                                            (10.4%)       (17.4%)

                                                     Standard                 Fast                                   Superfast

     higher than from standard broadband in order to prefer                             incremental consumer benefit, whereas investing €231m
     fast broadband to G3 rather than basic to G8. This figure                          per year in a superfast network generates less (c. €100m)
     does not seem excessive, suggesting that while the UK's                            additional consumer surplus. Ignoring any discussion of
     investment is likely to pay societal dividends there                               externalities, this suggests that if this government is
     maybe other options that are at least as attractive.                               considering subsidising a single technology, investment
                                                                                        in fast broadband, rather than superfast broadband, is
     Any analysis should also take into account the longer
                                                                                        most cost effective.
     term benefits (and costs) of intervention. For example, it
     is argued that superfast broadband provides a more                                 However, what makes the case for fast rather than
     'future proofed' solution than other options. However,                             superfast broadband even stronger is that the benefits
     this, in itself, is not an argument for deployment of                              are much more evenly distributed:
     superfast networks. Rather, the assumed future benefits
                                                                                        •     The subsidy of fast broadband supports roll-out to
     need to analysed and considered in reference to a cost-                                  geotypes 1-6.
     benefit framework such as that previously discussed.
                                                                                        •     The superfast broadband subsidy only reaches
     Distribution of value varies based on the                                                geotypes 1-4.
     technology adopted                                                                 •     Moreover, superfast broadband is used by a smaller
                                                                                              group within covered areas – those with the highest
     In the example above, subsidising the deployment of                                      willingness-to-pay.
     superfast broadband to the first geotype releases less
     consumer surplus, € for €, than deploying fast                                     •     The net result is that the benefit of the fast
     broadband to the next underserved regions. However, in                                   broadband subsidy is shared by 1.7m users, as
     addition to considering the absolute value of the                                        opposed to superfast broadband, which is confined
     consumer surplus, governments may well be interested                                     to 1m users.
     in how evenly and fairly a given consumer surplus is                               Thus in order to prefer a superfast investment, our
     distributed.                                                                       hypothetical Portuguese policy maker would have to
     For example, Figure 15 illustrates the choice for the                              believe that the externalities per superfast line were
                                                                                        sufficiently greater than the fast externalities to
     Portuguese government facing the choice between
                                                                                        compensate for:
     spending approximately €225m on either superfast or
     fast broadband.                                                                    •    The fact that those externalities will be received
                                                                                             from only 1.0m superfast lines, as opposed to the
     A government investing a subsidy of €217m per year in
                                                                                             potential 1.7m fast lines
     fast broadband would generate over €150m of
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