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Determinants of idea sharing in crowdsourcing: evidence from the automotive industry Thomas Schäper1,* , J. Nils Foege1 , Stephan Nüesch1 and Sebastian Schäfer2 1 Business Management Group, University of Muenster, Georgskommende 26, Muenster, 48143, Germany. thomas.schaeper@wiwi.uni-muenster.de, nils.foege@wiwi.uni-muenster.de 2 School of Business and Economics , TIME Research Area, RWTH Aachen University, Kackertstrasse 7, Aachen, 52072, Germany. schaefer@time.rwth-aachen.de Drawing on external ideas through crowdsourcing has become common practice for firms that seek to improve and extend their product portfolios. As these initiatives often address the users of products, it is essential for firms to recognize those attributes that determine these individuals’ willingness to share their ideas. This study takes the example of the automotive industry to examine how three attributes of car drivers determine their sharing behavior – that is, altruism, psychological ownership of ideas, and trust in car manufacturers. Our findings suggest that trust and altruism strengthen idea sharing, while psychological owner- ship weakens it. Furthermore, we find that car drivers’ perception of sharing-related risk acts as an important boundary condition for these relationships. 1. Introduction individuals and successfully generated innovations based on them (King and Lakhani, 2013; Piazza et A s part of the paradigm shift from closed to open innovation (Chesbrough, 2003), users have become a central source of ideas and an important al., 2019). Inspired by such success stories, car manufac- turers have become interested in similarly sourcing factor for firms that seek to enhance their innovation external knowledge (e.g., Ramaswamy and Ozcan, processes (von Hippel, 2001; Balka et al., 2014). 2013). A success story in the automotive industry Firms from various industries including fashion (e.g., is Local Motors. This car developer and manufac- Howe, 2008; King and Lakhani, 2013) and consumer turer exclusively operates on an online platform goods (e.g., Dodgson et al., 2006) have begun to draw to collaboratively ideate, design, develop, and on the ideas and knowledge of an external crowd of manufacture open source cars with a large com- individuals to bring in external ideas for new designs, munity of professionals that consists of designers, products, and services (e.g., Howe, 2008; Cappa et engineers, and car enthusiasts (King and Lakhani, al., 2019; Pollok et al., 2019), thereby, enhancing the 2013). While these professionals are fairly capable company’s idea generation capacity (Terwiesch and of developing feasible product ideas and willing to Xu, 2008; Prelec et al., 2017; Ghezzi et al., 2018; share their knowledge (Poetz and Schreier, 2012; Steininger and Gatzemeier, 2019; Segev, 2020). Magnusson et al., 2016), their interests often go As a case in point, General Electric established the beyond those of the broader market demand. In Ecomagination challenge to crowdsource ideas from this regard, regular car drivers may have ideas that © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd 101 This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and r eproduction in any medium, provided the original work is properly cited.
Thomas Schäper, J. Nils Foege, Stephan Nüesch and Sebastian Schäfer better correspond to those of their peers, and are real improvements for their vehicles and decide thus, of high value for companies (Magnusson et whether to share them. al., 2016). Scholars have suggested that the effectiveness of crowdsourcing depends on the number, and thus, 2. Conceptual background and also the quality of proposals that individuals submit hypotheses (Boudreau et al., 2011; Bayus, 2013), which in turn is determined by their willingness to participate and 2.1. Crowdsourcing in the automotive share their knowledge (Schäfer et al., 2017; Foege industry et al., 2019). Taking the example of the automotive industry, we, therefore, pose the following research Starting in the late 1800s, when Carl Benz built the question: What attributes increase or decrease first car, innovation was considered the car builder’s product users’ willingness to share ideas in crowd- job. In the 20th century, the search for new ideas sourcing? We argue that sharing is related to three and inspiration for innovation in the automotive dimensions – the individual’s personality, the idea industry was mainly limited to the focal organiza- itself, and the seeking firm – and we explore the role tion and its immediate environment (Salge, 2011). of three attributes that correspond to these dimen- More recently a broad range of firms from various sions: altruism, psychological ownership of ideas, industries shifted their attention to the world outside and trust in the seeking firm. their firm boundaries (West et al., 2014), starting to To test our conceptual model, we conducted 297 source knowledge from customers, suppliers, uni- structured interviews with car drivers to source versities, and even competitors (Laursen and Salter, ideas about how to improve their car and driving 2006). Through openness, firms can bring forth experience. This crowdsourcing initiative included new processes and technologies that aid innovation a follow-up survey with questions about the per- (Rosenkopf and Nerkar, 2001), as inbound open sonality of the individual, the idea, and their car innovation increases firms’ idea generation capacity, manufacturer. In line with our conceptual model, broadens the pool of knowledge, and reduces inter- the results of our analyses indicate that high lev- nal R&D costs (Michelino et al., 2015; Bogers et al., els of altruism and trust in the car manufacturer 2017; Cammarano et al., 2017; Foege et al., 2017; strengthen individuals’ willingness to share, while Chesbrough et al., 2018). high levels of psychological ownership toward the Today, many car manufacturers open up their idea weaken it. Beyond that, we show that car driv- innovation process to benefit from crowdsourcing ers’ perception of sharing-related risk strengthens and increased collaboration with others. BMW, for the negative link between psychological ownership example, continuously collaborates with HYVE, a and idea sharing, and the positive link between Munich-based innovation company, to incorporate trust and idea sharing. users into their innovation processes. In 2013, BMW Our findings contribute to the literature on announced its Trunk Contest to improve the luggage crowdsourcing ideas from product users in sev- compartments of its vehicles. This crowdsourcing eral ways. First, we argue and find that users’ contest yielded 756 proposals submitted by 700 perception that sharing ideas in crowdsourcing is users. The proposals were complemented by more risky constitutes a critical boundary condition that than 18,000 evaluations and nearly 10,000 comments shapes their behavior. This is important, as most by other users.1 literature on crowdsourcing implicitly assumes that individuals share their ideas without hesitation or restriction (e.g., Piezunka and Dahlander, 2019). 2.2. Crowdsourcing for innovation Second, we introduce and test the influence of Following the democratization of innovation (King three personal characteristics related to the individ- and Lakhani, 2013), crowdsourcing enhances uals’ personality (i.e., altruism), the idea (i.e., psy- firms’ ability to generate innovations based on the chological ownership), and the seeking firm (i.e., access of external ideas, experiences, and abilities trust) that determine whether they share their ideas. (Taylor and Greve, 2006; Boons and Stam, 2019). Finally, we extend studies on sourcing ideas from According to the concept of crowd wisdom, open lead users, technology enthusiasts, and scientists idea sourcing is superior to closed idea generation, (Mahr and Lievens, 2012) by conducting a large- because a crowd is not limited by individual ratio- scale interview study in the automotive industry nality or imperfect decisions (Surowiecki, 2004; that investigates how regular car drivers develop Brabham, 2008, 2009; Prelec et al., 2017). Beyond 102 R&D Management 51, 1, 2021 © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd
Determinants of idea sharing in crowdsourcing that, firms can save costs and avoid technological because they enjoy helping others. Wasko and Faraj or market failures when drawing on, for instance, (2000) show that online community members are their users’ knowledge in the innovation process, willing to share personal information to contribute as it reduces discrepancies between need and solu- to the overall welfare of the community. Moreover, tion information. Through this, manufacturers can Frey et al. (2011) suggest that altruistic individu- prevent costly maldevelopment and improve the als provide more useful and relevant information user-centricity of their product range (von Hippel, in crowdsourcing. Having an altruistic personal- 2005). ity attenuates insecurities and provides a sense of The more ideas are collected in crowdsourcing satisfaction from participating in crowdsourcing, initiatives, the higher the expected quality of submis- which, then, provides an easy-to-use platform for sions, which ultimately can be represented by indi- knowledge exchange and collaborative innovation. viduals’ willingness to participate in such initiatives H1: Altruism increases individuals’ willingness to (Pollok et al., 2019). In this study, we argue that indi- share ideas in crowdsourcing. viduals’ willingness to share ideas in crowdsourcing depends on three dimensions – their personality, the 2.2.2. Psychological ownership idea itself, and the seeking firm. These dimensions Scholars emphasize the importance of psychologi- relate to three personal attributes – altruism, psycho- cal ownership as a key determinant of human behav- logical ownership of ideas, and trust in the seeking ior (Vandewalle et al., 1995; Pierce et al., 2001; firm. Beyond that, we draw on the works of Salter et Pierce et al., 2003; van Dyne and Pierce, 2004). al. (2014, 2015) and Foege et al. (2019) to suggest However, prior research provides inconclusive evi- that the perception that sharing knowledge in crowd- dence on how psychological ownership affects the sourcing is risky acts as an important boundary con- sharing of what is psychologically owned (Pierce dition for these links. et al., 2001, 2003). A psychologically owned 2.2.1. Altruism object can be perceived as an extension of the self Sharing ideas is typically considered altruistic that goes along with feelings of safety, efficacy, behavior (Afuah and Tucci, 2012; Sauermann and and belonging (Pierce et al., 2001; Dawkins et Franzoni, 2015). On crowdsourcing platforms such al., 2017). A loss of control over psychologically as Local Motors’ LM Labs, altruistic individuals owned objects can thus result in a loss of personal- freely provide their knowledge to solve other peo- ity and self-efficacy (Isaacs, 1933; Davenport and ple’s problems (Constant et al., 1996; Dyer and Prusak, 1998; Pierce et al., 2003). Individuals with Nobeoka, 2000). Hence, altruism is a personality strong feelings of psychological ownership toward trait that inspires individuals to share their ideas with an object might, therefore, be unwilling to share others. In line with these suggestions, Eddleston and it because this could endanger their self-concept Kellermanns (2007) argue and show that altruism (Pierce et al., 2003). Prior studies by Pierce et al. reduces relationship conflicts and enhances partic- (2003) and Antons and Piller (2015) support this ipative processes, loyalty, interdependencies, and notion, showing that individuals with strong feel- commitment, which we expect to be conducive to ings of ownership toward their ideas tend to take idea sharing. measures more frequently to assert their ownership Therefore, we argue that altruism enables of them and deny collaboration. smooth interactions between sharing individuals In crowdsourcing initiatives, contributors tradition- and seeking firms in crowdsourcing, as it reduces ally lose property rights over their ideas when sharing potential reservations about knowledge exchange. them with the public. Therefore, we expect that there Altruistic individuals are also more willing to use will be a negative relationship between psychological communications technologies to help others and ownership of ideas and sharing it in our context of a contribute to the whole community (Wright and one-shot, noncommunity crowdsourcing environment. Li, 2011). However, Wu et al. (2009) highlight that Schäfer et al. (2017) suggest that participants’ primary altruism can also be connected to potential returns problem with sharing their ideas in crowdsourcing is a in the future. If the individual is not able to iden- lack of feedback and reputation building and Foege et tify these future returns, the probability of sharing al. (2019) argue that individuals fear value expropria- might also decrease. tion by opportunistic seekers that appropriate knowl- Empirical evidence shows that altruism has a edge without sufficiently rewarding the individual. positive influence on the willingness to share knowl- We, therefore, argue that the stronger the psychologi- edge (e.g., Acar, 2019). He and Wei (2009) find that cal ownership feelings of individuals toward their idea, knowledge workers participate in sharing processes the lower will be their willingness to share it. © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd R&D Management 51, 1, 2021 103
Thomas Schäper, J. Nils Foege, Stephan Nüesch and Sebastian Schäfer H2: Psychological ownership decreases individuals’ 2005). For a truly altruistic individual, the per- willingness to share ideas in crowdsourcing. ceived risk of sharing in crowdsourcing does not play an important role, as the personal risk is out- 2.2.3. Trust weighed by the benefit of helping others. In contrast In the context of knowledge transfer, Levin and to this, we expect that the perception that sharing is Cross (2004) suggest that trust promotes knowledge risky will enhance the negative link between psy- exchange for two reasons. First, individuals with chological ownership and idea sharing, as gener- generally high levels of trust are more inclined to ally, strong risk perceptions will amplify the fear exchange useful information (e.g., Mayer et al., 1995; of losing control when sharing psychological own- Levin and Cross, 2004). They feel reassured that ership with seeking firms. Such a loss of control their knowledge will be protected, fairly evaluated, damages the self-concept (Davenport and Prusak, and, perhaps, rewarded by the trustee, whom they 1998; Pierce et al., 2003). As for the link between feel to be trustworthy (Ye and Kankanhalli, 2017). trust and idea sharing, we argue that the perception Thus, trust enhances cooperation, problem-solving, that sharing in crowdsourcing is risky amplifies the and collaborative learning (Chen et al., 2014). positive effect of trust toward the seeking firm on Second, trust reduces the transaction costs of idea sharing. knowledge exchange, as it diminishes the potential H4: The perception that sharing in crowdsourcing for conflict and makes the verification of informa- is risky moderates the effect of altruism, psycho- tion less necessary (Currall and Judge, 1995; Zaheer logical ownership, and trust on sharing knowledge, et al., 1998). Knowledge sharing requires open col- such that laboration and effective exchange (Brown et al., 2014), which in turn depends on the levels of trust of a it does not affect the relationship between altruism the involved parties (Gefen et al., 2003). If individ- and individuals’ willingness to share ideas. uals perceive a seeking firm as untrustworthy, they b it enhances the negative relationship between psy- will not openly share their ideas. Therefore, sharing chological ownership and individuals’ willingness will appear more frequently in trusted relationships. to share ideas. Individuals can perceive crowdsourcing as unfamil- c it enhances the positive relationship between trust iar and anonymous, which can lower their level of trust and individuals’ willingness to share ideas in (King and Lakhani, 2013). This dynamic is amplified crowdsourcing. by the sheer size and high fluctuation of participants in crowdsourcing (Hsu et al., 2007). Individuals might feel particularly vulnerable to the misuse of their ideas in these settings (Foege et al., 2019). Building trust is 3. Methods critical for seeking firms to overcome these negative 3.1. Data and sample effects (Jarvenpaa et al., 1998). We, therefore, expect that individuals with high trust in the seeking firm will To collect our data, we conducted a crowdsourc- be more likely to share their ideas than those who have ing initiative in the form of an experiment that low trust in the seeking firm. included a structured interview with car drivers from Germany to develop ideas on improving their H3: Trust toward the seeking firm enhances individu- vehicles and their personal driving experience. The als’ willingness to share ideas in crowdsourcing. interview was followed by a quantitative survey about the individuals’ personality, the idea, and 2.2.4. Risk perceptions their car manufacturer. We invited a broad variety We expect that the general perception that sharing of individuals and collected a wide pool of ideas, in crowdsourcing is risky constitutes an important ranging from nonfreezing windshields over self-re- contingency that moderates the effect of altruism, pairing car paints to rotatable seats. Our data col- psychological ownership, and trust on idea sharing lection took place in 2014. in crowdsourcing. While it can indeed enhance the Overall, 315 car drivers participated in our innovation processes of seeking firms, it can come crowdsourcing initiative and completed the sur- at the personal risk of losing control over valuable vey. All individuals participated voluntarily and knowledge (Nelson and Cooprider, 1996; King and without any monetary incentives. Due to miss- Lakhani, 2013; Foege et al., 2019). ing data points, our final sample consists of 297 Individuals operating out of altruism enjoy individuals. Their average age is 36.7 years, with helping others and put aside their personal needs 45% being female, 46% of the surveyed drivers (Constant et al., 1996; Wasko and Faraj, 2000, are younger than 25. 25% of drivers completed an 104 R&D Management 51, 1, 2021 © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd
Determinants of idea sharing in crowdsourcing Table 1. Sample description Job industry N % Professional education N % Food and beverages 8 2.08 Apprenticeshipa 86 28.96 Textile and clothing 9 3.15 Bachelor degreea 23 7.74 Wood and paper 10 3.50 Master degreea 70 23.57 Chemical and pharma 8 2.80 Doctoral degreea 15 5.05 Rubber and plastic 5 1.75 No educational degreea 103 34.68 Glass and stone goods 4 1.40 Note: N = 297, aor comparable degree. Metal production/goods 6 2.10 Machine engineering 9 3.15 Variable N Mean Electrical 3 1.05 Std. Dev. Min Max Automobile 28 9.79 Age 297 36.7 17.3 17 84 Furniture and toys 2 0.70 Gender Medical technology 11 3.85 Male 164 36.2 17.3 18 84 Energy supply 13 4.55 Female 133 37.3 17.4 17 81 Water supply 1 0.35 Wholesale 4 1.40 Retail 20 6.99 Mail services 6 2.10 Position N % Media services 4 1.40 Employee/Worker 85 28.72 Financial services 4 1.40 Public Administration 130 43.92 Telecommunication 2 0.70 Self-employed 18 6.08 R&D services 2 0.70 Pensioner 49 16.55 Consulting 5 1.75 Unemployed 14 4.73 Health care 17 5.94 Note: N = 295 Public Administration 68 23.78 Legal 16 5.59 Politics 6 2.80 Education 12 4.20 Food 1 0.35 Note: N = 286 Manufacturer N % Vehicle type N % Audi 26 8.75 Convertible 12 4.04 BMW 25 8.42 Coupé 10 3.37 Chevrolet 1 0.34 Station Wagon 77 25.93 Citroen 11 3.72 Sedan 26 8.75 Dacia 1 0.34 Small Car 119 40.07 Fiat 10 3.38 SUV 22 7.41 Ford 31 10.47 Transporter 4 1.35 Honda 2 0.68 Van/Minibus 25 8.42 Hyundai 4 1.35 Note: N = 295 Jeep 3 1.01 KIA 2 0.68 Mazda 4 1.35 Mercedes-Benz 15 5.07 Mitsubishi 2 0.68 Questions Yes No Nissan 5 1.69 Are you the only driver of the car? 99 198 Opel 22 7.43 (33.33%) (66.67%) Peugeot 9 3.04 Are you the legal owner of the car? 138 159 Porsche 2 0.68 (46.46%) (53.54%) Renault 19 6.42 Note: N = 297 (Continues) © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd R&D Management 51, 1, 2021 105
Thomas Schäper, J. Nils Foege, Stephan Nüesch and Sebastian Schäfer Table 1. (Continued) Rover 1 0.34 Saab 1 0.34 Seat 6 2.03 Skoda 10 3.38 Vehicle Information Mean Std. Dev. Suzuki 2 0.68 Average km per year 16,471.13 32,059.67 Toyota 7 2.36 Average age of the car 3.74 4.46 Volkswagen 67 22.64 Note: N = 297 Volvo 8 2.70 Note: N = 297 apprenticeship and 37% hold a university degree. manufacturer is trustworthy, (2) I think that my car Table 1 provides a detailed report of our partici- manufacturer keeps its promises, and (3) All in all, pants’ demographics and information about their I am convinced that my car manufacturer is honest. cars and manufacturers. 3.2.3. Moderator variable To analyze the moderating effect of the perception 3.2. Measures that sharing in crowdsourcing is risky, we adapted 3.2.1. Dependent variable the general risk scale from Cox and Cox (2001). To analyze users’ willingness to share knowledge Solvers were asked to answer the following ques- about their ideas, we adapted the idea sharing tions on a 7-point Likert scale (1-strongly disagree measure from Taylor and Todd (1995). We used a to 7-strongly agree): In crowdsourcing, (1) sharing multi-item construct consisting of four binary items this idea is risky; (2) I would be concerned if I had about individuals’ sharing intentions. Participants to reveal this idea; (3) the disclosure of this idea answered, for instance, the question, ‘Would you scares me; (4) I would be concerned about the con- share your idea, in general?’ (1 – Yes, 0 – No). sequences of publishing my idea. 3.2.2. Independent variables Our first independent variable is altruism captur- 3.3. Analysis ing the importance of having an altruistic person- We performed covariance-based structural equation ality for individuals’ decisions to share knowledge. modeling (CB-SEM) to test our hypotheses. CB-SEM Following the work of Wasko and Faraj (2000), is a second-generation multivariate analysis and best we used a three-item construct. Solvers responded suited for theory testing (Hair et al., 2016). It calcu- to these statements: (1) Helping other people is an lates the conceptual model by obtaining a measure- important part of my life, (2) I enjoy doing good to ment (outer) model and a structural (inner) model. others, and (3) I am convinced of the saying, ‘It is Thus, measurement errors of the observed variables more blessed to give than to receive’. All items were are analyzed as an integral part of the model, which measured on a 7-point Likert scale, which ranged provides better estimates than those produced by between 1 (strongly disagree) and 7 (strongly linear regression (Gefen et al., 2011). Hair et al. agree). Our second independent variable, psycho- (2016) propose a two-staged procedure for CB-SEM logical ownership, describes the user’s personal analysis. The first stage evaluates the reliability and feelings of possession toward the idea. It was also validity of the measurement model. The second stage measured with a three-item construct and a Likert assesses the structural model (Table 2). scale from 1 (strongly disagree) to 7 (strongly agree). Following van Dyne and Pierce (2004), par- 3.3.1. Measurement model ticipants had to assess the following statements: (1) We applied the following cutoff values following That is my idea, (2) I have a feeling of ownership of Hair et al. (2016): each outer loading needs to be my idea, and (3) My idea belongs to me. The third higher than 0.7 to represent good indicator eligibil- independent variable, trust, captures the users’ trust ity. Indicators with outer loadings between 0.7 and in the seeking firm, that is, their car manufacturer. 0.4 are included if they increase the average vari- We adapted the three-item measure from Cook and ance extracted (AVE) of the construct. To verify Wall (1980). Solvers responded to the following construct reliability, Hair et al. (2016) suggest an statements on a Likert scale from 1 (strongly dis- internal item consistency above 0.70 for each con- agree) to 7 (strongly agree): (1) I believe that my car struct. All constructs in our experiment rank above 106 R&D Management 51, 1, 2021 © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd
Determinants of idea sharing in crowdsourcing Table 2. Survey items Constructs and items Mean SD Loadings 1 Idea sharing 1. Would you share your idea in general? 0.92 – 0.589*** 2. Would you allow us to share your idea with other universities? 0.90 – 0.776*** 3. Would you allow us to share your idea with your car manufacturer? 0.91 – 0.784*** 4. Would you allow us to share your idea with other companies? 0.91 – 0.789*** Altruism2 1. Helping other people is an important part of my life 4.92 1.50 0.881*** 2. I enjoy doing good to others 5.38 1.33 0.805*** 3. I am convinced of the saying, ‘It is more blessed to give than to receive’. 4.74 1.55 0.650*** Psychological ownership3 1. That is my idea 4.38 2.49 0.701*** 2. I have a feeling of ownership of my idea 3.08 2.22 0.949*** 3. My idea belongs to me 3.27 2.25 0.941*** Trust4 1. I believe that my car manufacturer is trustworthy 4.92 1.51 0.831*** 2. I think that my car manufacturer keeps its promises 4.44 1.46 0.681*** 3. All in all, I am convinced that my car manufacturer is honest 4.53 1.41 0.942*** Perceived risk of sharing5 1. Sharing this idea is risky 2.01 1.61 0.788*** 2. I would be concerned if I had to reveal this idea 1.79 1.41 0.948*** 3. The disclosure of this idea scares me 1.46 0.97 0.947*** 4. I would be concerned about the consequences of publishing my idea 1.59 1.22 0.661*** Notes: N = 297; following 1Taylor and Todd (1995), 2Wasko and Faraj (2000), 3Van Dyne and Pierce (2004), 4Cook and Wall (1980), 5Cox and Cox (2001). ***P < 0.001;**P < 0.050;*P < 0.100. Table 3. Validity measures and HTMT # Construct VIF Q2 1 2 3 4 5 1 Idea sharing – 0.433 – 2 Altruism 1.179 0.425 0.064 – 3 Psychological ownership 1.028 0.584 0.160 0.111 – 4 Trust 1.117 0.495 0.140 0.060 0.020 – 5 Perceived risk of sharing 1.137 0.594 0.332 0.104 0.105 0.097 – Note: N = 297. this value. Table 3 summarizes the validity mea- we estimated variance inflation factors (VIF). All sures and heterotrait–monotrait (HTMT) ratios. All VIFs in our model are below five, attesting to the AVE’s rank higher than 0.5, ensuring convergent absence of multicollinearity (see Table 3). Moreover, reliability and internal consistency of our model. all path coefficients show significant results. T-values Our model accounts for discriminant validity by of 1.65, 1.96, and 2.58 for the path coefficients are following Henseler et al. (2015), who proposed that considered to correspond to significance levels of HTMT ratios of correlations lower than 0.9 indicate 10%, 5%, and 1%, respectively. Our independent discriminant validity (see Table 3). Moreover, the variables explain 22.4% of the variance in the depen- Fornell–Larcker criterion confirms the existence of dent variable, which means our model has good discriminant validity (Fornell and Larcker, 1981). explanatory power (Cohen, 1992). Furthermore, the 3.3.2. Structural model standardized root mean square residual of 0.06 attests We tested the structural model’s validity by employ- a good model fit. A Q-squared higher than 0 for all ing different parameters. To test for multicollinearity, constructs underlines the predictive relevance and © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd R&D Management 51, 1, 2021 107
Thomas Schäper, J. Nils Foege, Stephan Nüesch and Sebastian Schäfer external validity of our model (see Table 3) (Henseler firm, influence their willingness to share their ideas et al., 2015). with their car manufacturers. Furthermore, we tested how the perception of risk when sharing in crowdsourcing moderates these relationships. Our 4. Results findings support our conceptual model, as we found that individuals’ altruism and trust in the car man- Table 4 shows the descriptive statistics and pair- ufacturer enhance their willingness to share ideas, wise correlations. Figure 1 presents the results of while psychological ownership of ideas decreases our CB-SEM analysis. It shows the latent constructs it. Furthermore, we find that the perception that with their corresponding items and their loadings and sharing is risky in crowdsourcing strengthens both the path coefficients of the inner model. It shows a the negative effect of psychological ownership on significantly positive path coefficient (β = 0.156, idea sharing and the positive effect of trust on idea P = 0.000) of altruism on idea sharing. We also find sharing. a significantly negative path coefficient (β = −0.155, P = 0.000) of psychological ownership on idea shar- 5.1. Contribution to the literature ing, while the path coefficient of trust on idea shar- ing is positive and significant (β = 0.092, P = 0.000). We contribute to the crowdsourcing literature by tak- These findings provide evidence in support of ing the example of the automotive industry to exam- Hypothesis 1, Hypothesis 2, and Hypothesis 3. ine how three attributes of car driving individuals As expected in Hypothesis 4a, the moderat- shape the way in which they share ideas with seeking ing influence of the perceived risk of sharing in car manufacturers. In particular, we introduce and crowdsourcing on the relationship between altru- examine individuals’ altruism as a fixed personal- ism and idea sharing is statistically not significant ity trait that makes them open-minded to share their (β = 0.060, P = 0.468). Beyond that, we find a signif- ideas in crowdsourcing, and thus, potentially bene- icant and negative moderating effect of the perceived fit the welfare of others (Osterloh and Frey, 2000). risk of sharing in crowdsourcing on the relationship Furthermore, we suggest and show that psychologi- between psychological ownership and idea sharing cal ownership of ideas is critical for sharing, as shar- (β = −0.197, P = 0.000), and a significantly positive ing psychologically owned objects might cause fear moderating effect of perceived risk of sharing in of losing control of them, which in turn would result crowdsourcing on the relationship between trust and in feelings of unease (Pierce et al., 2001). Although idea sharing (β = 0.182, P = 0.000), which supports trust toward a third party is a relatively well-exam- Hypotheses 4b and 4c, respectively. Hence, the per- ined driver of idea sharing in expert communities, we ceived risk of sharing in crowdsourcing intensifies find that it is also important for the nonexperts (i.e., the positive effect of trust and the negative effect of car drivers) in our one-shot non-digital crowdsourc- psychological ownership on idea sharing. ing setting. While car manufacturers usually spend a significant amount of resources in establishing trust among their users especially regarding their trust in 5. Discussion the reliability of the manufacturers’ cars (Wiedmann et al., 2011), we still find that differences in trust In this study, we examined how three attributes of car matter in the automotive industry. This becomes even driving users, that is, altruism, psychological own- more important for individuals, who perceive shar- ership of developed ideas, and trust in the seeking ing as generally risky since our findings suggest that Table 4. PLS construct AVE and intercorrelations # Construct No. of items Internal consistency AVE 1 2 3 4 5 1 Idea sharing 4 0.826 0.546 0.739 2 Altruism 3 0.826 0.616 0.131 0.785 3 Psychological 3 0.903 0.759 –0.162 0.110 0.871 ownership 4 Trust 3 0.862 0.680 0.135 0.279 0.009 0.825 5 Perceived risk 4 0.907 0.713 –0.327 0.053 0.107 –0.100 0.844 of sharing Notes: N = 297. Composite reliability specifies the internal consistency of each construct. Diagonal elements depict the square root of the AVE. Correlations greater or equal to 0.11 are significant at the P < 0.05 level. 108 R&D Management 51, 1, 2021 © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd
Determinants of idea sharing in crowdsourcing Figure 1. Structure equation model. © 2020 The Authors. R&D Management published by RADMA and John Wiley & Sons Ltd R&D Management 51, 1, 2021 109
Thomas Schäper, J. Nils Foege, Stephan Nüesch and Sebastian Schäfer perceived risk of sharing amplifies the importance of characteristics. Future studies could retest our hypoth- trust in our crowdsourcing setting. eses in other contexts than the automotive industry and other geographic locations. Finally, we exam- ined a very specific case of crowdsourcing, in which 5.2. Implications for practice car manufacturers source ideas from car drivers in a Our findings can help car manufacturers and man- non-digital setting. Given the broad variety of crowd- agers of firms from other industries to understand sourcing initiatives with a multitude of purposes rang- how their users’ attributes influence the willingness ing from sourcing simple ideas for t-shirts (Huang et to share ideas. As individuals with an altruistic per- al., 2014) to solving highly complex technical chal- sonality are more inclined to participate in crowd- lenges (Pollok et al., 2019), we expect that individu- sourcing, managers should try to appeal to altruistic als’ perceptions and behavior will be manifold. This individuals who seek to confront societal challenges. also depends on the nature of the crowdsourcing ini- With regards to the automotive industry, this might tiative including such features as the general theme, be especially true for ideas that relate to sustainabil- anonymity, community, problem complexity, accessi- ity, which is an important topic for car manufactur- bility, and intermediation (Ghezzi et al., 2018; Pollok ers that are currently in a transition phase from fossil et al., 2019). Therefore, we emphasize the importance fuel engines to new and potentially more sustainable of future research to introduce and examine our deter- propulsion technologies (Arcese et al., 2014, 2015). minants in other distinct settings. Car manufacturers interested in sourcing ideas from their customers need also be aware of individ- uals’ feelings of psychological ownership of their Acknowledgement ideas. To overcome the negative feeling of losing ownership, they should increase their transparency Open access funding enabled and organized by about what they do with the ideas and provide con- Projekt DEAL. tributors with control mechanisms for their knowl- edge. Contributor lists and open acknowledgment of contributions provides individuals with the oppor- References tunity to visibly present their competence and feel self-efficacious, which could reduce the negative Acar, O.A. (2019) Motivations and solution appropri- effects of psychological ownership on idea sharing. ateness in crowdsourcing challenges for innovation. This brings us back to the topic of trust. For car man- Research Policy, 48, 8, 103716. Afuah, A. and Tucci, C.L. (2012) Crowdsourcing as a solu- ufacturers, individuals’ trust is key, not only to selling tion to distant search. Academy of Management Review, cars, but also to sourcing knowledge. Without a suffi- 37, 3, 355–375. cient level of trust in the manufacturer, users will not Antons, D. and Piller, F.T. (2015) Opening the black box share their ideas. We, therefore, suggest that car manu- of “not invented here”: attitudes, decision biases, and facturers need to design their idea sourcing tools around behavioral consequences. Academy of Management their brand, which is often well established in the auto- Perspectives, 29, 2, 193–217. motive industry through commercials and advertise- Arcese, G., Flammini, S., Lucchetti, M.C., and Martucci, ments, and with clear rules to reduce any uncertainties. O. (2014) Open sustainable innovation in the food indus- try. World Sustainability Forum, 2014, 7, 8067–809. Arcese, G., Flammini, S., Lucchetti, M., and Martucci, O. 6. Limitations and future research (2015) Evidence and experience of open sustainability innovation practices in the food sector. Sustainability, 7, 7, 8067–8090. Our study has some limitations that give rise to ave- Balka, K., Raasch, C., and Herstatt, C. (2014) The effect nues for future research. First, the data are from a sin- of selective openness on value creation in user inno- gle-source survey. Thus, results should be interpreted vation communities. 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Determinants of idea sharing in crowdsourcing Surowiecki, J. (2004) The Wisdom of Crowds (1st ed.). of Muenster, Germany. He received his BSc and New York: Anchor Books. MSc from the University of Muenster, Germany. Taylor, A. and Greve, H.R. (2006) Superman or the fantastic He has been a visiting student at the Turku School four? Knowledge combination and experience in innovative of Economics, Finland. His research interests are teams. Academy of Management Journal, 49, 4, 723–740. open innovation, user innovation, and innovation Taylor, S. and Todd, P.A. (1995) Understanding infor- management. mation technology usage: a test of competing models. Information Systems Research, 6, 2, 144–176. J. Nils Foege is an Assistant Professor at the Terwiesch, C. and Xu, Y. (2008) Innovation contests, Business Management Group at the University open innovation, and multiagent problem solving. of Muenster, Germany. He holds a Dr. rer. pol. Management Science, 54, 9, 1529–1543. in Innovation Management from RWTH Aachen Vandewalle, D., van Dyne, L., and Kostova, T. (1995) University, Germany and has held a position as Psychological ownership: an empirical examination of a visiting scholar at the Center for Technology its consequences. Group & Organization Management, 20, 2, 210–226. Management at the University of Cambridge, Wasko, M. and Faraj, S. (2000) “It is what one does”: why United Kingdom. His main research interest lies people participate and help others in electronic commu- at the intersection of innovation, entrepreneur- nities of practice. The Journal of Strategic Information ship, and strategy. He has published in journals Systems, 9, 2–3, 155–173. such as Research Policy, The Journal of Product Wasko, M. and Faraj, S. (2005) Why should i share? Innovation Management, and The International Examining social capital and knowledge contribution in Journal of Innovation Management. electronic networks of practice. MIS Quarterly, 29, 1, 35. Wiedmann K.-P., Hennigs N., Schmidt S., Wuestefeld Stephan Nüesch holds a PhD in Business T. (2011) Drivers and Outcomes of Brand Heritage: Management from the University of Zurich, Consumers’ Perception of Heritage Brands in the Switzerland, where he was a Research Associate Automotive Industry. Journal of Marketing Theory and and Post-Doctoral Research Fellow. He is now Full Practice, 19 (2), 205–220. Professor and Head of the Business Management West, J., Salter, A., Vanhaverbeke, W., and Chesbrough, Group at the University of Muenster and Director H. (2014) Open innovation: the next decade. Research and Founder of the MBA in Medical Management at Policy, 43, 5, 805–811. the WWU Weiterbildung gemeinnützige GmbH. His Wright, M.F. and Li, Y. (2011) The associations between main research areas concern decisions and actions young adults’ face-to-face prosocial behaviors and to achieve a sustainable competitive advantage. His their online prosocial behaviors. Computers in Human Behavior, 27, 15–26. work has been published in international journals such Wu, L., Lin, C., Hsu, B., and Yeh, R. (2009) Interpersonal as Journal of Economic Behavior & Organization, trust and knowledge sharing: moderating effects of indi- Health Economics, International Journal of Human vidual altruism and a social interaction environment. Resource Management, Economics, and Journal of Social Behavior and Personality: An International Urban Economics. Journal, 37, 83–94. Sebastian Schäfer is a Senior Innovation Ye, H. and Kankanhalli, A. (2017) Solvers’ participation in crowdsourcing platforms: examining the impacts Consultant at Schmiede Zollverein GmbH in of trust, and benefit and cost factors. The Journal of Essen, Germany. He holds a PhD in Innovation Strategic Information Systems, 26, 2, 101–117. Management from the Innovation, Strategy, and Zaheer, A., McEvily, B., and Perrone, V. (1998) Does trust Organization Group at RWTH Aachen University, matter? Exploring the effects of interorganizational Germany. He was a visiting scholar at the Kenan- and interpersonal trust on performance. Organization Flagler Business School at the University of North Science, 9, 2, 141–159. Carolina Chapel Hill, USA. He received his BSc from the University of Cologne, Germany and his MSc from the Ruhr-University Bochum, Germany. Note His research interests are crowdsourcing, open in- novation, and collaboration. His research has been 1 Information retrieved from HYVE’s website, accessed published in the Journal of World Business and on 29 November 2019: https://www.hyve.net/de/work/ Research-Technology Management. He is a mem- references/bmw-trunk-contest/ ber of the Academy of Management and has pre- sented his research at the Academy of Management Thomas Schäper is a PhD student and research as- Annual Meeting and the Strategic Management sociate at the Business Management at the University Society Annual Conference. © 2020 The Authors. 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