CVS AND COVERING LETTERS - Careers and Employment Centre CV Steps to Success
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CVS AND COVERING LETTERS Careers and Employment Centre CV Steps to Success www.brookes.ac.uk/ careers www.facebook.com/ oxfordbrookescareers 0
CV STEPS TO SUCCESS Here are some suggestions to help you with the first draft of your CV. STEP 1 Attend a lunchtime CV workshop These are held during semester on the Gipsy Lane site and Headington Hill campus as part of the Careers Centre Step Programme. You can choose the workshop you want to attend from here: www.brookes.ac.uk/careers/news/workshops STEP 2 Write a draft Read through this guide and decide what type of CV you are going to create, chronological, skills-based, or academic. It needs to be fit for purpose, so decide what your purpose is for now. STEP 3 Bring your draft CV to drop-in at the Careers Centre and we’ll look at it for you! A Careers Coach will give you some constructive feedback and help you tailor it to the job you are applying for, or the sector you want to work in. You may want to come back several times until you and the Careers Coach are really happy with the final product. These are our opening hours: www.brookes.ac.uk/careers/about/opening-hours 1
CONTENTS 1. The 3 main types of CVs (chronological, skills-based & academic) 3 2. Chronological CVs and examples 4-8 3. Skills-based CVs and an example 9-11 4. How to write a good ‘profile’ 12 5. Academic CVs and an example 13-15 6. Golden rules of writing a good covering letter & examples 16-19 7. 10 Reasons why I binned your CV! 20 8. Useful websites 21 9. Employer top tip 22 2
TYPES OF CV First decide what type of CV is best for you, your CV has to be fit for purpose. CHRONOLOGICAL CV (Page 4) This is the most common type of CV that you will probably be familiar with. Your employment and work experience is usually on the front page, listed in reverse chronological order (most recent experience first). WHEN SHOULD YOU USE A CHRONOLOGICAL CV? If you have some relevant work experience in the area of employment, or sector you wish to enter. VARIATIONS OF THIS You can include a short skills section, but the skills must be relevant to the role and be evidenced. For example, if applying for a science post you might have a ‘lab skills’ section, and for an IT post, a ‘software skills’ section. You can also include your skills in your chronological work experience – for an example have a look at the ‘Jane Schiller’ CV on page 5. Or dividing your employment into two reverse chronological sections ‘Relevant experience’ and ‘Other experience’ can attract attention as your most relevant employment will be altogether on the front page, see ‘Tom Brown’s’ CV on page 7. SKILLS-BASED CV (Page 9) This is a less traditional CV, but can be very effective. By moving your work experience to a less prominent position on the second page, the focus moves to your transferable skills on the front page. You can sell yourself really well by matching the skills you select to those required for the job you are applying for, i.e. those on the Job Specification. It is REALLY important to tailor your CV to each post. Each skill needs a clear example (some evidence), but this can be taken from your degree, voluntary work, extra-curricular activities and employment. WHEN WOULD YOU USE A SKILLS-BASED CV? You may have very little or no relevant experience or you might be trying to break into a new career. If that’s the case it can be quite difficult to sell yourself to employers through your employment. So, if your work experience isn’t too relevant or is very lacking, promote your transferable skills instead. Have a look at the example on page 10. ACADEMIC CV (Page 13) It may sound obvious, but this is what you need when applying for an academic post such as a post-doc, a research position, or a postgraduate course, such as a PhD. Employers and HE institutions will understandably want to know a lot more about your academic history and achievements than they would normally. This requires extra space so it is standard to attach appendices. Even with an academic CV employers and universities still want to know about your softer skills such as team-work, attention to detail etc., so remember to highlight these too. For an example go to page 14. 3
CHRONOLOGICAL CV TOP TIPS 1. Always start with your NAME Your name never ‘CV’ or ‘Curriculum Vitae’. Use slightly bigger font. Your address 2. Don’t include 2 addresses e.g. ‘semester’ and ‘home’. This is confusing. Your email address and phone number 3. Think: do you have a NOTHING else! No marital status, NI number, age, gender etc. professional-sounding email address? PROFILE 4. Write your profile last once you are fully aware of your key Not essential, some employers like them and some don’t. Must strengths for this role. Take your be short and snappy i.e. no more than 3/4 sentences including time to write it well. relevant experience, qualifications, skills (but not a long list of them) and your career aim. EDUCATION 5. Your expected degree class can Your Oxford Brookes University course comes first including be added in the education relevant modules and/or dissertation. Then your other section – especially if you expect qualifications such as A Levels and GCSEs, just a summary for to do well! GCSEs is all you need e.g. 10 A-Cs. RELEVANT WORK EXPERIENCE 6. All experience should be in reverse chronological order, i.e. By splitting your work experience into two sections you can really most recent first. You can include tailor your CV to the job and importantly locate your relevant work voluntary work experience too! experience on the front page. For example if you are applying for retail jobs put all your ‘Retail Experience’ in one section on the front page with ‘Other Experience’ on the second page. OTHER WORK EXPERIENCE 7. For experience that may not be AS relevant to the role, pull out You don’t need to include every bar job & supermarket you’ve the tasks, skills and ever worked in, but on the other hand you don’t want large gaps. achievements that are the MOST If you have had lots of jobs you could try grouping or relevant. summarising your experience. INTERESTS 8. If you don’t have many interests don’t lie, you could be asked Yes, employers are interested, but just a paragraph will do. Try to about it at interview! show a variety of interests to catch an employer’s attention, but think about the impression your hobbies may give if you are a train-spotter or stamp collector! REFERENCES 9. ALWAYS ask your referees FIRST! ‘Available upon request’ or two full references including name, job title, address, phone number and email. 4
Do you have a professional sounding Jane Schiller email address, unlike Ground Floor Flat, Kinn Road, Oxford, this one!? groovychicken@hotmail.com 000000077777 ____________________________________________________________________________ Education Oxford Brookes University 2002 – 2005 BA (hons) English and Music 2:1 predicted Secondary School, Oxon 1995 - 2002 A Levels: English (B), German (C), Music (A) AS Level: History (C) GCSEs: 8 grades A* - C ____________________________________________________________________________ Relevant Work Experience The skills in bold are a Publishing Co July 2004 - present reflection of the skills from the UK Marketing Assistant job-spec/advert. This helps tailor your CV to the job. Duties and skills: Event co-ordination: visiting prospective venues in the UK, liaising with event coordinators and representatives, analysing survey results. Creativity: copywriting for letters, e-shots, and posters. Attention to detail: managing lead data and the marketing stock database, proof reading documents. Responsibility: creating and updating the marketing intranet page, providing administrative support to the sales and marketing teams, dealing with enquiries by email and on the phone. Amateur Orchestra September 2003 - present Concert Manager Duties and skills: Advertising: creating and sticking up posters, sending emails, creating programmes for each concert on a weekly basis. Negotiation: liaising with musicians about set length, finding out biographies for programmes, Time-management: arriving early to set up chairs and equipment, ensuring each performance does not overrun. Notifying staff in advance about pending concerts.. Public speaking: presenting musicians to the audience and notifying the audience of upcoming events. 5
Other Work Experience Tesco Oxford July – October 2004 Food Service Assistant Duties and skills: Customer service: preparing orders, advising customers on products, dealing with enquiries and complaints in person and on the phone. Attention to detail: checking food quality, ensuring proper rotation of stock, signing check lists. Responsibility: setting up and closing down sections; working alone on sections when required, training new starters, taking stock counts. Coping under pressure: maintaining a high level of customer service when faced with long queues of customers. ____________________________________________________________________________ I.T Skills Very competent with computers and databases. Particularly familiar with Word, Excel, PowerPoint and the Web. Languages Conversant in German ____________________________________________________________________________ Interests and Achievements Make your Writing: write for Oxford’s ‘Daily Info’ (www.dailyinfo.co.uk/reviews). interests interesting! Long Music: play drums in local bands and record music at home. lists of words don’t work. Sport: member of the university basketball team; school captain of the girls’ football, basketball, hockey and cross-country teams; Walking: completed the Inca Trail (Peru) July 2003 Charity events: raised £2000 for a Ugandan village by walking 550 km from Uganda into Kenya with a group of 100 Africans and Europeans. ____________________________________________________________________________ References Academic Richard Hamilton Building, Oxford Brookes University, Headington Hill Campus, OX3 OBP Tel: 01865 48 Email: @brookes.ac.uk If you are including Employer Publishing Co, Oxford, Tel: 01865 0909099 Email: references make sure you have full contact details. Alternatively ‘References available upon request’ is fine too. 6
Tom Brown 2 Church Close Oxford OX2 1TP 07823567890 tbrown@hotmail.com A profile is not essential but if you are choosing to do one about three concise sentences is all you need. Make sure it is really targeted to the job. Final year Environmental Science student passionate about conservation and the environment. Extensive voluntary experience working for wildlife trusts in various capacities, including marketing, websites and writing press-releases. Looking for a position in a wildlife trust to further develop skills in marketing and communications from July onwards. Education 2006-2009: BSc (Hons) Environmental Science 2:1, Oxford Brookes Modules include: Biodiversity Law; Don’t include all your modules – just Communities, Conservation, Conflict & Change; relevant ones for the role. You can Sustainable Resource Use; also mention your dissertation if it is Survey and Monitoring for Biodiversity. relevant. Research Project: Field research on biodiversity in Malaysia has given me knowledge of biological field techniques such as wildlife tracking using GPS telemetry, wildlife collating and wildlife health monitoring. 2003-2006: Newbury College A levels: Environmental Science (A), Biology (C), Chemistry (D) 1998-2003: Newbury School GCSEs were a long time ago and less GCSEs: 8 A-Cs relevant now so a summary like this is fine. CVs should be in reverse chronological order but if you Relevant Experience have experience that is directly relevant to the role put it on the front page in a ‘Relevant Experience’ section. 2006-2009: (weekend/voluntary) Oxford Wildlife Trust, Conservation Volunteer Weekend volunteer working in small teams to clear rhododendron bushes, coppicing and preparing environments for the Heath Fritillary butterfly. Summer 2008: (Summer Intern) Oxford Environmental Centre, Marketing Intern Managing telephone, email and written enquiries at the centre Bullet points starting Working with the Marketing Team to promote the centre in with an action verb (in Oxfordshire through direct mail and developing the website the same tense) make Conducting visitor tours around the insect house your writing concise and to the point. Providing demonstrations of energy saving techniques to visitors Summer 2006: Frontier, Conservation Volunteer, Ecuador One month spent in Ecuador Wildlife Sanctuary working with injured mammals and organising environmental education activities for visiting schools. Role also included writing regular press releases for the Marketing Team. 7
Pay attention to detail! Be consistent Other Employment with full stops, capitals, dashes & layout. There’s a full-stop missing here. 2007-present: Oxford Brookes University, Academic Support Worker Taking lecture notes and editing materials for disabled students where I learnt to write quickly and clearly, whilst pay attention to detail 2006-present: ABC Cinemas, Front-of-House Staff Dealing with the general public through ticket and snack sales, bar work and ushering. I have improved my communication skills and customer service and learnt how to work in a busy team. 2003-2007: Top Shop, Sales Person Maintaining the shop floor, and stock and providing a good level of customer service. Opening and closing-up shop, banking, sending orders and using initiative for customer requests and orders. Practical Conservation Skills: If these are really A full clean driving licence with 4 wheel drive experience relevant skills for the NPTC Agricultural Tractor Operation Certificate role Tom is applying I undertook a small mammal identification course at Oxford Wildlife Trust for they could be put Chainsaw certificate in a much more First Aid Certificate prominent position - PADI Diving Certificate on the front page. Computer Skills: I can use a PC and Mac fluently along with all the standard software such as Microsoft Office, Adobe Photoshop, Internet Explorer and Visual Basics. These interests are especially good to mention as they Interests: relate to the post Tom is applying for – see his profile. I like to draw, paint and do other forms of arts and crafts as well as read and socialise. An avid reader of Nature and New Scientist and have submitted articles on conservation in Ecuador expected to be published this year. Referees: Dr Andrea Goodman Ms Manager School of Life Sciences Cinema Oxford Brookes University Oxford Oxford Tel: 01865 222222 Tel: 01865 555555 Email: manager@wildlifetrust.co.uk Email: agoodman@brookes.co.uk oto at the top are all big ‘no, no’s’! 8
SKILLS BASED CV ‘CV’ TOP TIPS Your Name 1. ‘CV’ or ‘Curriculum Vitae’ or a photo at the top are all big ‘no, no’s’! Your address 2. Think: do you have a Your email address and phone number professional-sounding email address and voicemail? NOTHING else! No marital status, NI number, age, gender etc. PROFILE 3. A profile takes time to write well, you don’t want Not essential, some employers like them and some don’t. Must be short and yours sounding like snappy i.e. no more than 3/4 sentences including relevant experience, everyone else’s. qualifications, skills (but not a long list of them) and your career aim. EDUCATION 4. In the ‘Education’ section If this is relevant to the role you are applying for keep your education on the you should always list front page, if not you can move it to the back page. For example if you are your most recent applying for a summer job at a supermarket where they are looking for qualifications first and customer service skills and retail experience your degree isn’t always going include relevant technical to be your best selling point! The front page needs to attract interest. expertise such as CAD, SAGE and lab techniques. 5. You will have to change SKILLS the skills for every role Choose no more than 5/6 relevant skills for the post you are applying for. you apply for depending Look at the job specification to help you, and then think of specific examples on what the employer of when you have demonstrated these skills. These can be from extra- wants. curricular activities, paid employment or work experience and from being at university. Begin your evidence with an action verb, always in the same tense: Communication: Represented the English department at university and successfully negotiated with academic staff for a change in course work submission dates through meetings and verbal presentations… Customer Service: Achieved ‘Waitress of the Year Award’ at Pizza Hut from consistently delivering an exceptional level of service to customers. 6. If you have already WORK EXPERIENCE covered this in the ‘skills’ As the emphasis is now upon your transferable skills your work experience section, you don’t need to should go on to the second page. Remember to include details of the tasks repeat it in great detail in and achievements for each job, especially where relevant. the ‘work experience’ section. 7. If you don’t have many INTERESTS interests don’t lie, you Yes, employers are interested in these, but just a paragraph will do. Try to could be asked about it at show a variety of interests that might catch an employer’s attention but be interview! mindful of the impression your hobbies give. 8. ALWAYS ask your REFERENCES referees FIRST! ‘Available upon request’ or two full references including name, job title, address, email and phone number. 9
Linda Evans 10 Oxford Road Don’t list endless skills – select a Headington couple and give some EVIDENCE Oxford OX12 1PT for them as shown here. Good to 0723415902 end with a statement specifying levans@hotmail.co.uk exactly what you are looking for. A focused and motivated second year biotechnology undergraduate, with excellent laboratory skills in areas such as spectrophotometry, chromatography and centrifugation developed during my degree. Able to communicate effectively with a wide and varied audience and work in a team through customer service roles and university group work. Looking for a 1 year placement in a commercial laboratory from July to develop skills further. Education 2006-present, Oxford Brookes University, BSc (Hons) Biotechnology Second year modules include: Laboratory Techniques for the Biosciences Genes and Genomes Mammalian Biochemistry Microbiology and Immunology Are all these modules relevant? First year modules included: Don’t list all modules, try instead Sciences Skills for Biosciences ‘Relevant modules include:’ Quantitative Science Skills Control of Cell Function Diversity and Evolution Cellular Energy and Supply 1999-2006, High School, London A Levels: Physics, Biology, Chemistry GCSEs: 10 A-C grades including Maths and English Skills For a skills-based CV make sure you select skills that are relevant to the role you are applying for and ALWAYS provide evidence. Laboratory Modules such as Laboratory Techniques for the Biosciences have greatly improved my ability, knowledge, confidence and understanding of practical techniques, in particular spectrophotometry, chromatography and centrifugation. Communication PowerPoint presentations at university have improved my oral and written communication skills, helping me to project my voice and speak clearly when addressing large audiences. Working as a waitress and developing a rapport with customers has greatly improved my inter-personal skills. I was voted ‘Waitress of the month’ in August 2007 for excellent customer service. Organisational I have had to manage my time at university to meet multiple deadlines whilst working as a part-time waitress and also maintaining many sports hobbies. I frequently make lists, use an electronic diary and prioritise tasks. This helps to keep track of ordered procedures, which can be applied to laboratory work. Teamwork A of range of university projects such as paired lab work and group poster presentations have helped me develop team work skills, obtaining excellent marks in all projects. The Duke of Edinburgh Award scheme allowed me to undertake an expedition with a team of four where we successfully achieved our navigational goals over a three day period. 10
IT I am confident in the use of Microsoft Word, Excel and PowerPoint which I use on a regular basis throughout my degree programme. Always highlight achievements from your work experience. Even though this may not appear relevant it shows you Work experience have good communication skills and customers like you. 2005-2007- Top Restaurant, Waitress Employed for outside catering events where tasks included taking orders, using the till, setting up events and responsive customer service. Voted waitress of the month by customers. September 2007 Students in London, PR Assistant Promoting student nights out in London and creating guest lists. Role involved developing relationships with new people and excellent organisation skills in order to compile guest lists. July 2004 and June 2006 Bradley Solicitors, work experience placement General office work and creating databases for case files which greatly improved my organisational and IT skills. Liaising with solicitors and the IT department over the design of databases and communicating ideas in team meetings. In 2006 I was employed for two weeks covering for an Office Junior, consisting of filing, sorting the post and general office work. I learnt how to work under pressure in order to get post out for the next day delivery. Other achievements The Duke of Edinburgh Award Scheme has brought me hours of enjoyment whilst working in a team to achieve several goals including an expedition and service to the community. I was in the school choir as well as the swimming, diving, gymnastics and dance teams. In addition I was selected to be form captain, swimming captain and gymnastic captain several times. Try not to provide examples from school activities – this is a Hobbies and Interests long time ago for many of you! Think of something more recent. Many of my hobbies revolve around sport including swimming, boxercise, gymnastics and dance. To help raise money for charities such as cancer research I have participated in sponsored swimathons and sponsored walks, and also helped the local Rotary Club to raise money for charities by selling raffle tickets. Music is another interest of mine and I have attended several music venues in Oxford. References Professor Keith Smith Mr Manager School of Life Sciences Top Restaurant Oxford Brookes University Oxford Oxford Email address Email address Phone number Phone number 11
PROFILES Profiles are not compulsory, but write a good one or don’t bother at all! This may take some time to get it right... WHAT’S WRONG WITH THIS? What a long list of Wishy washy, what adjectives with no I am a self-motivated, do you really want? evidence! enthusiastic, hard-working and This profile could Meaningless and very determined individual with have been written anyone could write excellent communication and for ANY job! it, but unfortunately team-working skills who thrives employers see a lot in a challenging environment. of profiles like this. Looking for a position that will allow me to further my career and build upon my existing skills. AND WHAT’S RIGHT WITH THIS? They say what their They talk about their A final year business and current situation is skills in the context marketing student with one year’s and sell their of their experience experience of business to business experience. That i.e.they provide marketing, on track for a 2:1. years’ experience EVIDENCE. Excellent communication skills and might only be customer service skills from several voluntary developing relationships with They say what they posts that together clients at ‘Bank Busters’ to ensure want, when they make up one year. repeat business. With 6 months want it and use the Attract good experience in retail, now looking for opportunity to sell attention where you an entry level marketing position more relevant can. with an innovative retail company experience. from June 2013. 12
ACADEMIC CV TOP TIPS Your Name Your address 1. No marital status, NI number, age or gender required. Just Your email address and phone number your name and contact details. CURRENT RESEARCH INTERESTS 2. Just give a flavour of research interests and keep this really In no more than a few lines summarise your research interests, concise – you could use bullet ambitions or targets for the future as well as present and past points. Save the detail for the research experience. appendice, or add more detail in your education section. EDUCATION 3. In ‘Education’ the focus should be on your HE qualifications Include degrees, dissertations/theses and names of supervisors. and achievements and in Don’t forget to mention awards, scholarships, prizes and any research reverse chronological order. techniques/methods acquired. 4. If you don’t have much RESEARCH EXPERIENCE research experience yet focus on your undergraduate or This can include placements and summer research posts as well as postgraduate research skills the supervision of undergraduates during your doctorate. List any and experience. achievements and special responsibilities. 5. Use sub-headings to highlight WORK EXPERIENCE the relevant areas of experience – e.g. ‘Teaching’ Teaching/lecturing experience and administrative responsibilities and ‘Admin’ etc. Always should be highlighted here. Include student supervision, seminar include any key achievements. leading, and assessment. For any other employment that might be less relevant emphasise your relevant transferable skills. PROFESSIONAL QUALIFICATIONS AND 6. Always cross reference your skills to the job specification. PERSONAL DEVELOPMENT The starting point is always thinking- ‘what skills are the This can include relevant professional exams as well as Presentation employer looking for?’ Skills courses, Mentor Training and Project Proposal Writing courses etc. SKILLS Specialist/technical, IT, languages, lab techniques etc. CONFERENCES ATTENDED Names, dates and locations – including any papers delivered and conferences organised. REFERENCES 7. Make sure your referees know the details of the post you are Two or three full references including name, job title, address, email applying for. and phone number. Two must be academic referees. 8. The Appendices are where APPENDICES you can provide some detail about your research which is List all publications, books, articles, book reviews etc. and an abstract why your Academic CV will be of your current research such as your PhD/Masters can go here too. longer than the usual 2 pages. 13
BE AWARE: Academic CVs vary considerably depending on your purpose and experience. See here for more examples or Mary Smith You might want to include 10 Park Street more detail here depending on come and talk to us in the Oxford OX3 2PZ Careers Centre: how relevant this is for the marysmith@hotmail.com 077804456677 post. Alternatively you can go www.vitae.ac.uk/researchers/13 73/Academic%20CVs.html into more detail in the appendices. Always mention Education the names of your supervisors. PhD in Medicinal Chemistry & Biochemistry (2004-2009) University of Leeds Identification of new bacterial transference through microscopic interventions… Supervisors: Prof. A. L. Biochemist and Dr. P. S. Scientist Projects: Biological evaluation of new inhibitors of mycobacterial mycolyl transferees relevant to the treatment of cancer (part of a GlaxoWellcome CASE studentship) Synthesis of glycolipids to investigate the structural requirements for cellular recognition & presentation by CC1 Both projects support understanding of fundamental processes within mycobacterium and its mode of action. Full details in attached appendix... BSc. (Hons) Medicinal Chemistry, 2:1 (2000-2004) University of Chemistry Dissertation Project: The synthesis of long-chain acids, and their 6-O-glucose esters. Modules studied include: Drug Design, Chemical Toxicology, Cancer Chemotherapy, Biochemistry & Pharmacology. 1998-2000 St Marks Sixth Form ‘A’ levels Mathematics (B); Chemistry (B); Physics (B) 1993-1998 Landsend School, Oxford 10 GCSEs 7 Grade ‘A’, 1 Grade ‘B’, 2 Grade ‘C’ Always highlight your research experience as this is likely to be Research Experience a large part of any academic role. 04/00-08/05 Glaxo Wellcome Research & Development, Harlow CASE Placement As part of my sponsorship by GlaxoWellcome I was involved in a placement within a Medical Research Team at their Harlow site. 11/04-present University of London Postgraduate Demonstrator Supervision of undergraduates in their practical classes and personally responsible for as many as forty students. Supervision of an ERASMUS student and a number of masters and undergraduate students with their dissertations. This has honed my skills and understanding of project management, development and the importance of meeting deadlines. /..continued 01/02-05/03 Biochemistry Department, Oxford Brookes University Industrial Placement Part of Professor Intelligent’s internationally renowned research group in the field of cancer research. Involved in the synthesis of protein derivatives used to investigate the biodegrading of cell walls with the aim of developing novel inhibitors for cancer. 14
Research Techniques Competent in the following techniques: Singular synthesis, for both development of optimum reaction conditions and multiple synthesis. Purification techniques such as Biotage and Solid Phase Extraction processes. Working knowledge of NMR and Mass Spectroscopy, gained during my time at Prof Intelligent’s lab. Other Experience ‘Other Experience’ you may not consider relevant can be used to highlight transferable skills. In this example – leadership. 05/99-03/02 The Big Hotel, Reading Bar Manager Worked as a silver service waiter in the VIP team, and then promoted to Bar Manager, responsible for a team of ten. Responsible for the general running of three bars including banking, mentoring and staff development. IT Skills Include software packages/IT skills relevant to your sector but be careful with acronyms. If in doubt they will be understood by HR write in full. Extensive knowledge of all Microsoft packages & working towards ECDL levels 3. Competent in website development & currently constructing a Leeds University Biology website. Proficient in a range of scientific software packages including the ISIS suite, ChemDraw & various PBR packages. Interests & Achievements • Awarded Leeds Biology Department-GlaxoWellcome sponsored prize 2005. • Reading Rowing Club 2003 – Team Player of the year. • Swindon University Staff Football Team Representative 2003-present. • Secretary, Maths Department Student Society 2003-2006. Referees Provide full contact details including telephone numbers and email address of current supervisor (ensure they know the details of the post you are applying for) and another academic, preferably in the same or a related field. Appendices: this section allows you to expand upon the following: 1. Research abstract: more details of your PhD and/or research interest. Tailor this to the employer or university. 2. Publications: include here a list of any publications, articles, journals, papers etc. written independently or jointly. 3. Conferences & courses attended: include dates, qualifications and any admin or organisational involvement in the conferences you may have had. 4. Successful fundraising: Dates? What for? How much? 15
THE GOLDEN RULES OF WRITING A GOOD COVERING LETTER ALWAYS INCLUDE A COVERING LETTER - unless you are specifically told not to. ‘Applicants who include a covering letter with their CV are 10% more likely to get a reply’ Research by Forum 3 TAILOR IT TO THE JOB - focus on the essential and desirable criteria on the job spec. You may start with a standardised letter, but just like with your CV, unless you adapt it carefully to the job requirements it’s meaningless and can be a little annoying for the employer! DON’T WRITE MORE THAN ONE PAGE An employer won’t have time to read it and 1 page really is enough! MAKE SURE YOUR GRAMMAR AND SPELLING ARE PERFECT ‘Applicants sending CVs and letters without spelling mistakes are 61% more likely to get a reply & 26% more likely to get an interview’ Research by Forum3 HAVE A STRUCTURE: 5 SIMPLE STEPS Paragraph 1 In your opening paragraph briefly describe your situation and where you saw the advert and specify the job you are applying for i.e. reference number (in case the recruiter has several jobs currently on offer). Paragraph 2. Articulate enthusiastically WHY you want to work for the company, what your motivation is and WHY you are interested in this particular post/sector. This will always require some research, you might find they are they rolling out new and interesting products or services or that they have been in the media recently. Paragraph 3. Summarise any relevant experience (including your degree modules and possibly your dissertation) and explain how this will help you do this job. Paragraph 4. Talk about your relevant skills for the job - always focus on their key criteria/competencies. Then provide examples from part-time work and extra-curricular activities etc. which is your EVIDENCE that you can actually do the job! You might say something like 'I set out below how I meet your criteria.' and then take each one in turn citing your evidence, so If communication skills were the first criteria and problem solving the next… Communication skills: I regularly write reports and present these to tutors & other students in seminars. As a member of the debating society I take part in weekly debates & we have recently partnered with a school to help fifth form pupils develop their debating skills. This has given me confidence & the ability to communicate effectively with different audiences. Problem-solving: my degree & work experience has taught me to analyse problems by x,y,z. Paragraph 5. Sign off with a polite & positive ending, stating when you would be available for interview. Use ‘yours sincerely’ if you are addressing it to a named person or ‘yours faithfully’ if not. Ideally try to find a name, but with large organisations this is not always possible. 16
. Ground Floor Flat Kinn Road Oxford OX2 6BB 27th March 2013 Sam Jones Oxford University Press Great Clarendon Street Oxford OX2 6DP Dear Ms Jones Always start with the job title and reference Re: Marketing Assistant (W07/076) number of the role (if there is one). I am writing to apply for the position of Marketing Assistant, advertised on the Oxford University Press website, and enclose my CV for your consideration. My current position as UK Marketing Assistant at Publishing Co, together with my role as Concert Manager at Oxford Brookes University have given me a strong interest in a marketing career. My duties at Publishing Co include writing copy for e-shots, mailers and posters, assisting with event co-ordination, liaising with suppliers and managing the marketing collateral database. As a concert manager, I manage all the promotional aspects of weekly concerts, from designing posters and e-shots to writing up concert programmes. I also liaise with musicians about time-slots and equipment requirements. Alongside university and work, I write reviews for Oxford’s ‘Daily Info’, which has enhanced the copywriting skills I have developed at Publishing Co. These experiences have equipped me with solid marketing skills which will enable me to quickly adapt to this role. Summarise your relevant experience and skills for the job. I am not only drawn to OUP because of its global reputation as a leading publisher, but also because of its focus on education. My recent experience as an undergraduate and ‘end user’ of academic journals such as Essays in Criticism and The Review of English Studies has sparked an interest in how they are produced and targeted. I welcome the opportunity to explore this further in a marketing role at Oxford Journals. Balancing the demands of work with academic and social life has demonstrated my time- management skills and desire to succeed. As a result of my experience to date both professionally and academically, I believe that I could make a valuable contribution to OUP as a Marketing Assistant. I am able to work full-time from May 2010 and am available for interview at any time. Show you are motivated to work for the organisation and I look forward to hearing from you. to do the role – demonstrate your RESEARCH as Jane Yours sincerely has here. Jane Schiller 17
SPECULATIVE COVERING LETTER (from a press release) This can help you access the unadvertised (hidden) job market. Many companies use press releases as a discrete form of advertising saving on the cost of recruitment advertising. Speculative letters must be individualised and targeted to open the right door for you. It’s always best to send them directly to identified contacts/managers (outside of recruitment or HR), as these functions can act as gatekeepers. 10 Palm Place Oxford OX1 2BA 10th April 2013 Mr A Egan UK Design Engineer Manager Tourism Today Oxford Road OX12 2PQ Dear Mr Egan, I read with considerable interest the recent report in the Oxford Times, describing (XX company’s name) recent success in landing a contract to design two tourist attractions in Egypt. Your expansion plans suggest that you may have a need for additional staff. I am attaching my curriculum vitae from which you will see that I am a qualified and skilled Design Engineer, with considerable experience in construction, mostly gained in the engineering industry. I would welcome an opportunity to find out more about any opportunities you have, and will telephone you in a few days to hopefully arrange a meeting. Yours sincerely Alan Anderson 18
Networking Letter (for approaching a contact) This letter is a request for an ‘Information Interview’, a good way of finding out more about a profession or sector you are interested in. You may be surprised that there are potentially many people willing to give you help and advice, so never be afraid to use all available sources of contacts. 53 Felix Street Wilmslow Cheshire SK9 6AU 21 March 2013 Mr Brown Marketing Manager Siemens Industrial Projects and Systems Sir William Siemens House Princess Road Manchester M20 3UR Dear Mr Brown, Jo Smith suggested I drop you a line to see if it would be possible to arrange an informal discussion with you. I have decided that I want to move into the field of xxxx. I am not looking for a job at present but rather to extend my knowledge of the sector and to see how suited I would be to working in it. I am a graduate of xxx, with a variety of work experience and skills which seem well suited to xxxx I have already undertaken some research into the field and the type of companies and roles available, and I can see my skills seem to be a good match for a number of jobs. At this stage I am now trying to meet with knowledgeable people to deepen my understanding of what it is actually like to work in this sector. I would be very grateful if you could spare me 15-20 minutes for a discussion, at a mutually convenient time. I attach my CV for information and will give your office a call in the next few days to see if we can arrange to meet. Yours sincerely, Sam Crow 19
10 REASONS WHY I BINNED YOUR CV NOT TAILORED TO UNPROFESSIONAL ACRONYMS NO ONE THE JOB Your CV is a marketing UNDERSTANDS In this market less is more, document and a representation Only use them if you are certain and it’s far better to apply for of you and your standard of work. an employer will understand fewer more select jobs, rather groovychick@hotmail.com is not them, and even then use with than firing out 100s of un- a professional email address, is caution. HR may do the initial tailored applications. yours? And what about your screen of applications & they Employers know what they answer machine message on may not be up-to-date on all the want and are likely to get it, your phone? Make sure the technical jargon. so you must adapt every CV language, look and feel of your to the requirements of every CV doesn’t let you down. job. Look at the job-spec and reflect the skills, experience and knowledge required into your CV. SKILLS WITHOUT ANY EVIDENCE ‘I have excellent communication skills, work well UNNECASSARY in a team, can multi-task and manage my time effectively’ INFORMATION AND Can’t we all? This is YOUR LIFE STORY meaningless unless you back Initially employers are only up your claim with an example, really interested to see you EVIDENCE please! meet the criteria on the job-spec so don’t bombard them with unnecessary information. Employers also don’t want, or need to know your age, date of birth, gender TOO MUCH TEXT MORE THAN 2 or nationality. And they really DON’T want a photo – no AND NOT ENOUGH PAGES matter how great you look! WHITE SPACE This really is important (unless you are writing an Academic Keep it concise - don’t use long CV). In some circumstances sentences and long prose. This you can use a one page CV, isn’t an essay so try to use bullet but this is quite unusual, and points with action verbs where POOR LAYOUT AND possible, e.g. negotiated, very difficult to do properly. PRESENTATION developed, produced, and Your messages need to be researched. delivered effectively so make sure key information is on the front page, try sub-headings tailored to the requirements of the job, or mirroring the skills TYPOS YOU LIED! from the job-spec . Then try the There is nothing more annoying OK, an employer may not spot 60 seconds test on your CV, than spelling mistakes, this initially, but when you go to this is how long most inconsistencies and grammatical interview & you’re asked about employers will scan it before errors. Make the right impression the interviewer’s favourite sport, making an initial decision. and don’t send something sloppy, apparently one of your hobbies, What stands out and what do but show you can really pay and it wasn’t entirely true, well you remember? attention to the detail. it’s game over! 20
USEFUL RESOURCES TO HELP WITH YOUR CV http://www.careerplayer.com/tips-and-advice/general-advice/polish-up-your-cv Comprehensive video on writing a CV http://www.graduate-recruitment.co.uk/cv-tips Short video with 10 useful top tips on writing a CV http://career-advice.monster.co.uk/cvs-applications/free-cv-templates/jobs.aspx A selection of free CV templates http://www.kent.ac.uk/careers/cv.htm Detailed CV advice and examples for many different subject areas http://www.vitae.ac.uk/researchers/1373/Academic-CVs.html The most useful website (with examples) for students wanting to write an Academic CV http://targetjobs.co.uk/careers-advice/job-hunting-tools-downloads. Example CVs for graduate jobs and internships http://www.prospects.ac.uk/example_cvs.htm Concise information and examples of the three main types of CVs http://www.totaljobs.com/careers-advice/cvs-and-applications/funny-cv-mistakes-bloopers Some CV light relief – amusing howlers! https://nationalcareersservice.direct.gov.uk/tools/cv/Pages/default.aspx Free CV builder tool from the National Careers Service http://www.grb.uk.com/graduate-cv General CV advice http://jobs.guardian.co.uk/cv-advice/ Guardian articles on CVs and covering letters – sign up for weekly emails http://savedelete.com/100-most-creative-example-resumes-of-all-time.html http://pinterest.com/giveagradago/cv-inspiration/ Useful resource for Creative CVs – plenty of examples 21
“Students should check the grammar and spelling in their CVs, application letters and e-mails several times before hitting the “send” button. Using “there” instead of “their” and vice versa, “your” instead of “you’re”, “it’s” instead of “its” are all things that will simply prompt me to hit “delete”. And learn how to use a semi-colon, too. Don’t rely on the spell-checker on your computer, because all of these words are perfectly valid in a particular context!” Andrea Powell, Executive Director, Publishing, CABI 22
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