CONTRACTOR GUIDE 2020 - Fast. Simple. Affordable - Thorn Lighting
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Zumtobel Group is an international lighting group and a leading supplier of innovative lighting solutions, lighting components and associated services Thorn Lighting has been operating in New THORNeco was launched in New Zealand in Zealand since 1936 and was purchased by 2018 and is proving to be a very successful Zumtobel Group in 2000. new brand. This modern and efficient product family is the economical answer for In 2016 we moved to new, purpose-built the wholesale market and OTC business. premises comprised of warehouse, factory THORNeco is perfectly positioned to meet the and office space measuring over 2733 sqm. current and future needs of electricians and In 2019 almost 100% of our lighting turnover installers. is LED. All luminaires in the THORNeco family offer Thorn brand stands for high-performing, exceptional light quality, energy efficiency and efficient and reliable lighting solutions that a long life-span. THORNeco is available via our are easy to use. Our products can be found wholesale partners. in many different applications such as: sport, road, tunnel, cityscape, office, education or industry. Thorn is a globally trusted supplier of quality outdoor and indoor lighting with integrated controls. Its products are used in over 100 countries. 5 YEAR WARRANTY Thorn Lighting is a leading global luminaire manufacturer and provides a five year warranty for its complete 5 YEA R product range. GUARANTEE
4 CONTENTS DOWNLIGHTS WALL OR CEILING MOUNT CETUS 6 CHALICE 8 KATONA 10 ESCORT 12 JEWEL 2 14 LUNA 16 SURFACE AND SUSPENDED BATTENS COLLEGE 18 IQ WAVE 20 POPPACK LED 22 SURFACE AND SUSPENDED INDUSTRIAL ROYAL 24 HIPAK LED 26 FORCE LED 28 FLOODLIGHTING AQUAFORCE PRO 30 LEDFIT 32
URBAN FLEXITY 34 CHARTOR 36 D-CO LED 38 SURFACE AND SUSPENDED EMERGENCY VOLUPTO 40 PIAZZA 42 VOYAGER SOLID 44 VOYAGER SURFACE 45 VOYAGER BLADE 2 46 VOYAGER IP65 47 VOYAGER JUMBO 48 VOYAGER WALL 49 VOYAGER WIDE 50 VOYAGER RECESSED 51 VOYAGER TS2 52
6 DOWNLIGHTS CETUS CETUS LED downlight incorporating thermally optimised, low height, aluminium body FEATURES MATERIALS/FINISH High efficacy up to 111lm/W for low energy Housing/body: aluminium, powder coated white consumption. RAL 9016 Useful life L80 at 25⁰C. Reflector: powder coated white RAL 9016 Direct replacement for traditional 1x26W or 2x26W compact fluorescent downlights with up to 65% INSTALLATION/MOUNTING energy saving. Tool free installation direct out of box. Only 88mm overall height to allow installation into Suitable for a wide range of ceiling types and low and restricted ceiling voids. depths from 1-40mm thickness. Sealed to IP44, suitable for use in bathrooms without Overall height of 88mm allows installation into the need for separate attachments. low and restricted ceiling voids. Cut out diameter = 190mm. Remote driver makes installation and maintenance quick and easy. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO CETUS LED 1000 HF 830 9.4 1000 0.70 96242095 CETUS LED 1000 HF 840 9.4 1000 0.70 96242096 CETUS LED 2000 HF 830 19.5 2000 1.75 96242097 CETUS LED 2000 HF 840 19.5 2000 1.75 96242098 NOTE: Emergency options available
8 DOWNLIGHTS CHALICE LED Downlight range in two sizes offering a direct replacement for CFL solutions FEATURES MATERIALS/FINISH High efficacy of up to 110lm/W for low energy Housing/body material: Aluminium painted white consumption. Bezel finish: RAL9016 Less than 100mm overall height making it ideal for low ceiling void depth. Reflector finish: Satin IP54 (IP20 from above) as standard for use in INSTALLATION/MOUNTING bathrooms/washrooms. Chalice can be installed directly from the box into CFL replacement with low maintenance lifetime a wide range of ceiling types including thicknesses of L70 50,000 hours. from 1mm-40mm. Remote driver for quick and easy installation. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO CHAL 150 LED1400-830 HF RSB 12.3 1400 0.49 96629023 CHAL 150 LED1400-840 HF RSB 12.3 1400 0.49 96629024 CHAL 150 LED2000-830 HF RSB 17.3 2000 0.49 96629025 CHAL 150 LED2000-840 HF RSB 17.3 2000 0.49 96629026 CHAL 150 LED3000-830 HF RSB 27.5 3000 0.49 96629027 CHAL 150 LED3000-840 HF RSB 27.5 3000 0.49 96629028 CHAL 200 LED1400-830 HF RSB 13.2 1400 0.91 96629019 CHAL 200 LED1400-840 HF RSB 13.2 1400 0.91 96629020 CHAL 200 LED2000-830 HF RSB 17.8 2000 0.91 96642304 CHAL 200 LED2000-840 HF RSB 17.8 2000 0.91 96642305 CHAL 200 LED3000-830 HF RSB 27.5 3000 0.91 96629021 CHAL 200 LED3000-840 HF RSB 27.5 3000 0.91 96629022
10 WALL OR CEILING MOUNT KATONA The problem solver for almost any lighting task FEATURES Clean, smooth aesthetic design reduces dust and Very slim, functional and well protected luminaire for dirt accumulation, ensures easy cleaning and lowers installation on walls and ceilings, indoors and outdoors. maintenance requirements. Available in two designs, round and square in a MATERIALS/FINISH white finish with two lumen packages, 1000lm Body and Bezel: white polycarbonate and 2000lm. Diffuser: white polycarbonate Offered in warm white (3000K) or cool white (4000K), both CRI 80. Screws: steel, zinc plated Katona is IP65 with protection against dust and INSTALLATION/MOUNTING water, making it an ideal fitting for indoor and Suitable for installation directly to walls or ceilings, outdoor applications. indoors or outdoors. Loop-in, loop-out is possible for IK10 rating resists impacts up to 20 joules ensuring cables up to 2.5mm². BESA compatible. a high level of protection for public circulation areas. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO Round KAT RD 1000-830 HF 8.3 1000 0.94 96631303 KAT RD 1000-840 HF 8.3 1000 0.94 96629365 KAT RD 2000-830 HF 16.3 2000 0.98 96631305 KAT RD 2000-840 HF 16.3 2000 0.98 96629367 Square KAT SQ 1000-830 HF 8.3 1000 0.96 96631306 KAT SQ 1000-840 HF 8.3 1000 0.96 96629368 KAT SQ 2000-830 HF 16.3 2000 0.99 96631308 KAT SQ 2000-840 HF 16.3 2000 0.99 96629370 Side Entry KAT RD SE 1800-840 HF 16.3 1800 1.5 96631537 NOTE: Emergency and Microwave Sensor options available
ROUND VERSION SQUARE VERSION
12 WALL OR CEILING MOUNT ESCORT A robust and durable bulkhead for surface mounting, sealed to IP65 FEATURES MATERIALS/FINISH Durable cast alloy construction for interior and Diffuser: opal polycarbonate with vandal exterior usage. resistant screws A self-contained IP65 weatherproof bulkhead Body: cast aluminium, finished white luminaire. Control gear: switch start Suitable for interior and exterior industrial or public amenity usage. INSTALLATION/MOUNTING Direct wall or ceiling mounting. Drill points on rear Vandal resistant materials and fixings. for ceiling/wall box/BESA mounting. Rear cable Complete with 4000K LED. entry hole and mounting points pre-drilled and sealed with rubber grommets. Ø20mm cable entry at each end and 4 fixing points. 3-way terminal block 2x2.5mm² capacity. Cable gland and blanking grommets (2) supplied. *All dimensions in mm DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO ESCORT LED I-SLCT 800/1000-840 OP WH 8 800/1000 1.2 96630597 NOTE: Emergency options available
14 WALL OR CEILING MOUNT JEWEL 2 A basic wall or ceiling mounted IP65 bulkhead suitable for indoor or outdoor use FEATURES MATERIALS/FINISH Compact size with smooth lines. Black or white polycarbonate base with opal Sealed to IP65. diffuser. 50,000 hour LED CRI>80. INSTALLATION/MOUNTING Suitable for indoor or outdoor use. Wall or ceiling mount, indoor or outdoor. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO JEWEL 2 LED BULKHEAD OP WHI 10 1000 0.4 96294620 JEWEL 2 LED BULKHEAD OP BLK 10 1000 0.4 96294621
16 WALL OR CEILING MOUNT LUNA An ultra slim high light output LED Bulkhead FEATURES MATERIALS/FINISH Very slim profile polycarbonate diffuser. White moulded body with opal polycarbonate IP54 on all models for use in damp areas. diffuser. High lumen packages with very even diffuser INSTALLATION/MOUNTING luminance. Quick wall and ceiling mounting is easy with supplied quick mounting bracket. 300 40 DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO LUNA 08-12W 1120-840 12 1120 0.45 96293743 LUNA 12-18W 1620-840 WH 18 1620 1.1 96293744 LUNA 12-25W 2490-840 WH 25 2490 1.4 96293745 Tri-colour LUNA 12-18W 830\840\857 SELECT WH DIM 18 1800 1.1 96294148
18 SURFACE AND SUSPENDED COLLEGE A curved profile range of linear LED luminaires for surface or suspended mounting FEATURES INSTALLATION/MOUNTING Clear prismatic diffuser in polycarbonate for specific Two cable entry holes (Ø21.5mm) in the centre light control and impact resistance. of the back spine. Rigidly fixed diffuser held in place by screwed on Optional cable entry through each end cap. Fitting polycarbonate end caps for improved diffuser security supplied with sealing grommets and ‘quick-fix’ and vandal/impact resistance. horseshoe sliding washers for direct screw fixing Sealed to IP44. to surface. Easy installation and cleaning. Standard BESA fixings. 5 x 2 x 2.5mm2 + 3 x 2 x 2.5mm2 piano key terminal block for dimmable MATERIALS/FINISH emergency versions. Body and gear tray: white galvanised prepainted steel End caps: polycarbonate Diffuser: precision extruded clear prismatic polycarbonate DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO COLLEGE LED4200-840 HF L1200 33 4200 3.63 96628932 COLLEGE LED2900-840 HF L1500 23 2900 4.44 96628922 COLLEGE LED4650-840 HF L1500 37 4650 4.44 96628918 COLLEGE LED6500-840 HF L1500 64 6500 4.44 96628877 NOTE: Emergency, dimming and control options available
20 SURFACE AND SUSPENDED IQ WAVE Surface or suspended luminaire with modern, flowing lines FEATURES MATERIALS/FINISH A lightweight, modern surface or suspended Body, diffuser, frame and endcaps: polycarbonate luminaire with indirect LED light source. (TPa) finished in white (close to RAL9016) Innovative and Thorn patented MV tech optic offers Gear tray: pre-coated white steel. Complete with excellent uniformity and glare control. 4000K LED Direct/indirect light for illuminance on faces and INSTALLATION/MOUNTING walls to encourage a comfortable, communicative Suitable for suspension with included Y suspension working environment. kit and pre-assembled power cord. Possibility to install as continuous run through wiring. Suitable for direct surface or BESA mounting, Easy, wireless solution allows retro fitting with central or end-cap cable entries. no rewiring. Standard products can be connected via optional 4000K colour temperature. continuous run kit. Through wiring versions are available. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO Surface IQ SURF S LED2600-840 HF WH 22 2600 4 96629267 IQ SURF S LED4250-840 HF WH 40 4250 4 96629269 IQ SURF L LED4250-840 HF WH 35 4250 4.9 96629271 IQ SURF L LED4900-840 HF WH 42 4900 4.9 96629273 IQ SURF L LED6700-840 HF WH 61 6700 4.9 96629275 Suspended IQ SUSP S LED4250-840 HF ML3 WH 40 4250 4.3 96629279 IQ SUSP S LED6700-840 HF ML3 WH 61 6700 4.3 96629283 NOTE: Also available: integrated PIR and microwave sensors, controls, wireless, wiring and mounting options
22 BATTENS POPPACK LED Batten with integrated LED technology for low energy consumption FEATURES MATERIALS/FINISH LED 1:1 replacement for single and twin Body: coated, formed steel, white (RAL9016) fluorescent battens. End caps: injection moulded polycarbonate, white Lumens range from 3000lm to 6000lm. Diffuser: textured opal acrylic Up to 136lm/W. INSTALLATION/MOUNTING 4000K and CRI 80. Electrical connection via 3 x 2 2.5mm² terminal block. Useful life: 50 000h L80. Complete with 4000K LED. Optional screws can be added to end caps to lock the housing for increased security. Additional savings can be achieved via DALI control and an integral PIR sensor. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO POPPACK LED3000-840 HF L1200 23.5 3000 1.4 96630918 POPPACK LED4500-840 HF L1200 36.4 4500 1.4 96630922 POPPACK LED6000-840 HF L1500 52 6000 1.7 96630938 NOTE: Switchable, DALI ballast, sensor and emergency options available
24 RECESSED ROYAL An efficient ultra slim recessed LED luminaire FEATURES Panel part no. and driver part no. to be ordered Recess LED modular luminaire with high concurrently. performance design. Suitable for office, retail, hospital and schools. Micro prismatic diffuser reduces glare control. MATERIALS/FINISH Ready for use, supplied with all components Body: white painted aluminium frame including flex and plug. Diffuser: micro-prismatic diffuser Life: L80 70 000hrs at 25⁰ C (L70>60 000hrs at 50⁰C. INSTALLATION/MOUNTING Suitable for UGR19 requirements. Suitable for recessed mounting in T-bar. Luminaire efficacy: 117lm/W. Pre-wired 1.5m flex and plug. Fixed output Tridonic driver. *Glare evaluation in accordance with AS/NZS 1680.1 for standard office (X = 4 H, Y = 8 H, reflection factors 70/50/20 Panel Kit DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO ROYAL PANEL LED3500-840 12X3 HF TRI FP 31 3500 4 kg 96648543 ROYAL PANEL LED4500-840 12X6 HF TRI FP 42 4500 7 kg 96648544 ROYAL PANEL LED2700-840 6X6 HF TRI FP 23 2700 4 kg 96648545
Driver DESCRIPTION DRIVER CONTROL PART NO ROYAL-DRV TR-FIX 3500 800mA CON FP Fixed Output 96648560 ROYAL-DRV TR-FIX 4500 1050mA CON FP Fixed Output 96648562 ROYAL-DRV TR-FIX 2700 600mA CON FP Fixed Output 96648558
26 INDUSTRIAL HIPAK LED The third generation of this innovative luminaire offers stunning performance and value FEATURES HIPAK is also suitable for applications such as High bay luminaire with plug and play connection retail, where appearance and visual comfort are for rapid installation. high priorities. Two sizes and six lumen outputs ranging from MATERIALS/FINISH 10,000lm up to 35,000lm. Housing: Die cast aluminium Wide (WD) light distributions and specially Lens/Diffuser: polycarbonate designed reflectors. DALI (HFI-X) enables greater energy savings INSTALLATION/MOUNTING plus motion and daylight sensor integration. Supplied pre-wired with quick connect plug and mounting hook. Highly efficient one-for-one replacement for conventional industrial luminaires. With a higher Stirrup mounting accessories to be ordered efficacy than its predecessors, it promises a separately. Refer to website for other mounting quicker payback. instructions. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO HIPAK LED10000-840 HFI-X WD GEN3 75.3 10000 3.15 96630803 HIPAK LED15000-840 HFI-X WD GEN3 103.5 15000 3.15 96630804 HIPAK LED20000-840 HFI-X WD GEN3 134.5 20000 3.15 96630805 HIPAK LED25000-840 HFI-X WD GEN3 176 25000 5.7 96630806 HIPAK LED30000-840 HFI-X WD GEN3 201.4 30000 5.7 96630807 HIPAK LED35000-840 HFI-X WD GEN3 233.7 35000 5.7 96630808 Sensor SENSOR MWS HIPAK GEN3 96630823 Stirrup HIPAK STIRRUP L MCE/MWA (1pc.) G3 96631860 HIPAK STIRRUP S MCE/MWA (1pc.) G3 96631534 NOTE: Emergency options available
28 INDUSTRIAL FORCE LED Compact IP66 dust and moisture proof LED luminaire FEATURES MATERIALS/FINISH Dust and moisture proof luminaire with fully Canopy: fully recyclable aluminium painted white recyclable aluminium body. Diffuser: polycarbonate with linear prisms Lumen packages 4150lm and 6150lm. Toggles: stainless steel Highly efficient LEDs (>120lm/W) reduce energy consumption. Further savings from longer INSTALLATION/MOUNTING maintenance lifecycle. For surface, BESA or suspended mounting and outdoor wall mounting without canopy. Unique prismatic diffuser and wireless integrated controls. Quick fix brackets supplied for surface mounting. Mounting kits for conduit, chain suspension and catenary suspension are available as accessories. Complete with 4000K LED. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO FORCELED 4000 HF L840 34 4000 2.61 96617235 FORCELED 6000 HF L840 53 6000 2.65 96242061 NOTE: Emergency option available
30 INDUSTRIAL AQUAFORCE PRO AquaForce Pro sets a new standard for moisture and dust resistant LED lighting FEATURES MATERIALS/FINISH IP66 rating stands against dust and powerful Canopy: light grey polycarbonate jets of water. Diffuser: high transmission opal polycarbonate Unique Drip Edge Effect stops dirt and moisture with refraction prisms from gathering on the luminaire. INSTALLATION/MOUNTING Cutting-edge light transmission technology with Patented snap-on mechanism EasyClick for clipless refraction prisms provides smooth light without mounting of diffuser. For surface or suspended sharp edges. mounting. EasyClick mechanism allows simple, snap-on Quick-fix brackets supplied for surface mounting. mounting and seven different wiring possibilities Suitable for ceiling or wall (both vertically and are available. horizontally). Mounting kits for conduit, chain 4000K colour temperature CRI>80 with suspension and catenary suspension are available as 3 MacAdam ellipses. accessories. Suitable for through wiring with H05W Luminaire efficacy: Up to 132lm/W. or NYM cable (rated 10A). Medium-beam (MB) light distribution. NOTE: Please contact your consultant if you are planning to use the luminaire in environments with chemical pollutants, Complies with the requirements of international high or condensing humidity and major variations in food industry standards. temperature. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO AQFPRO S LED 2900-840 PC WB HF 22 2900 1.7 92901967 AQFPRO S LED 4300-840 PC WB HF 34 4300 1.7 92901916 AQFPRO L LED 6400-840 PC WB HF 51.4 6400 2.1 92901898 AQFPRO L LED 8000-840 PC WB HF 64 8000 2.5 92901918 NOTE: Available in fixed output or DALI dimmable control gear and Quick connect and built-in through wiring. Also available in emergency options.
32 FLOODLIGHTING LEDFIT An ultra lightweight, reliable and efficient alternative to general purpose HID floodlights FEATURES MATERIALS/FINISH Ultra lightweight, compact design for ease of Body: die cast aluminium light grey, 150 sanded, installation and minimal aesthetic impact. textured RAL9006 True asymmetric optic provides light distribution Stirrup: galvanised steel and excellent light control with no need to tilt. Visor: polycarbonate with external surface powder Maintenance free for 50 000 hours lifetime. coated light grey, 150 sanded, textured RAL9006 Reduce energy consumption by approximately INSTALLATION/MOUNTING 80% compared with similar HIT solutions. Pre wired with 60cm cable. Complete with 4000K LED. Stirrup can be fixed by one M10 and/or two Luminaire efficacy: 100 lm/W. M8 fixation points. Reversible allowing different mounting positions. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO LEDFIT M 90W A/S CL1 L840 90 W 9000 3 96628333 LEDFIT S 45W A/S CL1 L840 45 W 4500 1.7 96628332
34 URBAN FLEXITY Discreet and versatile LED lantern for city space lighting FEATURES MATERIALS/FINISH Modern, discreet and versatile post top LED lantern Canopy and base: die-cast aluminium (EN AC-46100) which is easy to integrate into the cityscape and powder coated dark grey (close to RAL7043) residential areas. Enclosure: clear polycarbonate. Complete with 100,000 hour maintenance free lifetime for 4000K LED fast return on investment and low total cost of ownership. INSTALLATION/MOUNTING Recommended mounting height of 3m to 6m on 3600lm, 4000K. post top spigot/columns Ø60mm or Ø76mm. Luminaire efficacy: 79-90lm/W. Post top mounting to Ø76mm column, maximum LED light source, dedicated optics and integrated spigot length 75mm. Pre-wired with 5m cable. Bi-power dimming for energy savings. Connector version supplied with 1m wire and Compatible with DALI, 1-10V, RF, Power Line, connector. Minicell, Nema, Presence Detection. Clear UV stabilised polycarbonate enclosure. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO FLEX 24L50-740 WSC-S CL2 W5 D76 ANT 40 3600 4.7 96270782 FLEX 24L105-740 WSC-S CL2 W5 D76 ANT 83 6550 4.7 96271114
36 URBAN CHARTOR A timeless bollard offering modest visual guidance and comfortable white light with minimal glare FEATURES MATERIALS/FINISH Suitable for any application thanks to high specs and Head: die-cast aluminium, black two mounting types: base plate (MPL) and ground Lens: clear polycarbonate (MGR). Internal optics: die-cast aluminium Simply order one post and one head, for a complete bollard. Post: galvanised aluminium painted powder coat black Semi-opal, anti-UV diffuser. The LED head can be easily connected to all Chartor INSTALLATION/MOUNTING Bollard types for refurbishment to a low power, low Base plate or buried mounting, latter option maintenance luminaire. Simply connect the LED embeds 450mm into the ground. driver directly to the mains. 250mm base plate version fixes via four Ø15mm holes at 200mm centres. Ø60mm central hole for wiring. Three way terminal block for 2 x 4mm² cable. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO Head with Fresnel Lens CHARTOR HEAD LF LED1500-840 SATIN BLACK 24.5 1500 2.3 96646244 CHARTOR HEAD LF LED800-840 LUC SATIN 800 2.3 96649333 Post CHARTOR POST MGR BK - 10 96018951
38 URBAN D-CO LED A timeless LED bollard offering comfortable visual guidance AS/NZS 60598 FEATURES MATERIALS/FINISH Comfortable white light with no glare provided Top and body: aluminium, powder coated grey 900 by a semi-opal anti-UV PC diffuser. Diffuser: semi-opal anti-UV polycarbonate Suitable for any application thanks to high specs and two heights. INSTALLATION/MOUNTING Suitable for flange mounting. 50,000 hour lifetime (L80, 25⁰) ensures low maintenance costs. Suitable for base plate mounting. 4000K LED, CRI>80. Flange mounting. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO D-CO LED BOLLARD 700 30L50 840 CL1 14 700 4.15 96262146 D-CO LED BOLLARD 1000 30L50 840 CL1 14 1000 5.45 96262145
40 URBAN VOLUPTO A smart, post top LED lantern with a radially symmetric distribution FEATURES MATERIALS/FINISH Volupto offers a new, decorative, modern approach Base and canopy: corrosion resistant die cast, for city environments. powder coated aluminium finished texturised Attractive lighting performances designed around anthracite grey (close to RAL7043). Additional technology with a wide variety of light distribution colours on request. options. Diffuser: UV stabilised polycarbonate (up to IK10) With its high-tech mixing chamber, Volupto minimises Internal reflector: highly reflective white glare and maximises efficiency for an unobtrusive luminaire effect. INSTALLATION/MOUNTING Post top mounting: Ø60mm. Low weight for ease A truly intelligent luminaire with fully integrated of manipulation. Pre-wired for ease of installation, motion solution together with further connectivity 1 tool. 120⁰ fixing screws for perfect adjustment on options. the pole. Maintenance with access from above, one tool. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO VO 18L50-740 RS CL1 W5 T60 ANT 28 3800 7.59 96631905 VO 18L70-740 RS CL1 W5 T60 ANT 40 5000 7.59 96631907 VO 18L105-740 RS CL1 W5 T60 ANT 60 7000 7.59 96631909
42 URBAN PIAZZA A robust wall mounted outdoor luminaire suitable for building perimeter applications FEATURES MATERIALS/FINISH Unique photometrics with 3 metre forward light Back-plate: die cast aluminium painted anthracite throw and 12 metre spacing. (RAL7016) Very low upward light throw with less than Body: polycarbonate in anthracite colour (RAL 7016) 2.5% ULOR. Diffuser: textured clear polycarbonate Excellent 116 lm/W efficiency. INSTALLATION/MOUNTING Easy installation, back mounted, BESA and Wall mountable. Ø20mm cable entry via rear or side surface mounted conduit compatible. conduit entries. Recommended 3-4 metre mounting Rated 60,000h L70 at 25⁰C. height. Complete with 4000K LED. DESCRIPTION CIRCUIT POWER (W) LUMEN OUTPUT WEIGHT (KG) PART NO PIAZZA II LED 1690-840 HF ANT 15.4 1690 2.8 96666256 PIAZZA II LED 2700-840 HF ANT 25 2700 2.8 96666261 Photocell PIAZZA II LED 2700-840 HF P ANT 25 2700 2.8 96666264
44 EMERGENCY VOYAGER SOLID LED bulkhead for easy emergency lighting AS/NZS 2293 FEATURES MATERIALS/FINISH The luminaire can be wall or ceiling mounted. Body: large size, white polycarbonate Self test emergency lighting circuit. Cover: transparent polycarbonate 3 hour, electronic, fixed output control gear. INSTALLATION/MOUNTING Flexible switch allows luminaire to be installed Easy installation with hinged electronics and big maintained or non-maintained. wiring space. Bulkhead emergency luminaire for use without decals. DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER SOLID L MS E3T-S WH 2.3 0.9 96629765
VOYAGER SURFACE A high performance LED emergency light AS/NZS 2293 FEATURES MATERIALS/FINISH With energy efficient LED lamps and reliable lithium- White powder coated steel rim with white ion battery, the Voyager Surface delivers superior light aluminium disc. output allowing greater spacing. INSTALLATION/MOUNTING Low 0.5W standby power consumption. Surface mount. Retrofitting is easy with an adapter plate to suit older applications included in the box. Tamper resistant with no dome required. Suitable for most emergency lighting applications. 50,000 hour LED. Non-maintained manual test switch. Lithium-ion battery (3 year warranty). DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER SURFACE DISK D40 E2 0.5 0.5 96294578
46 EMERGENCY VOYAGER BLADE 2 LED Slimline Exit Light AS/NZS 2293 FEATURES MATERIALS/FINISH Energy efficient low 3W standby power consumption. Polycarbonate body with polycarbonate diffuser. One box solution: comes with both and single and INSTALLATION/MOUNTING double-sided decals in running man pictograph Terminal block and cable entry. and the exit decal. Wall, ceiling single-sided and ceiling double-sided Maintained manual test switch. mounting. 24m viewing distance. 50, 000 hour LED. Lithium-ion battery (3 year warranty). DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER BLADE 2 SURFACE 24M E2 3 1.15Kg 96294579
VOYAGER IP65 LED weatherproof exit light AS/NZS 2293 FEATURES MATERIALS/FINISH Low 3W standby power consumption. Polycarbonate body with polycarbonate diffuser One box solution: Single Running Man pictograph INSTALLATION/MOUNTING and EXIT decals included. Terminal block and cable entry. Maintained manual test switch. Wall or ceiling mount. 24m viewing distance. 50,000 hour LED. Lithium-ion battery (3 year warranty). DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER IP65 EXIT 24M E2 3 1.53 96294584
48 EMERGENCY VOYAGER JUMBO Highly visible LED exit light AS/NZS 2293 FEATURES MATERIALS/FINISH 40m viewing distance. Powder coated metal frame with polycarbonate diffuser. One box solution: comes with both single and double sided decals in running man pictograph and exit decal. INSTALLATION/MOUNTING Easy installation. Terminal block and cable entry. Energy efficient long life 50,000 hour LED. Wall, ceiling single-sided and ceiling double-sided. Maintained, manual test switch. Lithium-ion battery (3 year warranty). 630mm 100 320 DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER JUMBO EXIT 40M E2 5.3 4.3 96294583
VOYAGER WALL LED wall mount exit light AS/NZS 2293 FEATURES MATERIALS/FINISH Low 3W standby power consumption. Powder coated metal frame with polycarbonate One Box solution: Single Running Man pictograph diffuser. and EXIT decal included. INSTALLATION/MOUNTING Energy efficient long life 50,000 hour LED. Terminal block and cable entry. Maintained, manual test switch. Wall, ceiling single-sided and ceiling double-sided. 24m viewing distance. Lithium-ion battery (3 year warranty). DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER WALL EXIT 24M E2 3 1.1 996294581
50 EMERGENCY VOYAGER WIDE Wide body LED emergency exit light AS/NZS 2293 FEATURES MATERIALS/FINISH Low 3W standby power consumption. Polycarbonate body with polycarbonate diffuser. One box solution: includes both single and double- INSTALLATION/MOUNTING sided decals in running man pictograph and the Terminal block and cable entry. exit decal. Wall, ceiling single-sided and ceiling double-sided. Easy installation. Energy efficient long life 50,000 hour LED. Maintained, manual test switch. 24m viewing distance. Lithium-ion battery (3 year warranty). GWNE1609 160mm 378mm 202mm DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER WIDE EXIT 24M E2 3W 1.35 96294580
VOYAGER RECESSED LED recessed exit light AS/NZS 2293 FEATURES MATERIALS/FINISH Low 3W standby power consumption. Polycarbonate body with polycarbonate diffuser. One box solution: comes with both single and double- INSTALLATION/MOUNTING sided decals in running man pictograph and the exit decal. Terminal block and entry cable. Energy efficient long life 50,000 hour LED. Recessed. Easy installation. Maintained, manual test switch. 24m viewing distance. Lithium-ion battery (3 year warranty). 195 DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER BLADE RECESSED 24M E2 3W 1.3 96294582
52 EMERGENCY VOYAGER TS2 Double spot LED emergency luminaire AS/NZS 2293 FEATURES Replaces 2x20W and 2x35W traditional 2 x 3W energy efficient LED. halogen flood units. Low 1.0W standby power consumption. Non maintained, manual test switch. Light weight for easy wall mounting. 50,000 hour LED. Supplied with flex and plug with adjustable heads. Lithium-ion battery (3 year warranty). Long life LED in non-maintained mode. MATERIALS/FINISH Useful in areas where it is difficult to mount Polycarbonate body. conventional emergency luminaires. INSTALLATION/MOUNTING Can be used outside in loading docks, carparks Flex and plug supplied. and evacuation assembly points. Wall mount. 68 290 148 273 DESCRIPTION CIRCUIT POWER (W) WEIGHT (KG) PART NO VOYAGER TS E2 1W 0.85 96294585
54 SAFETY AND QUALITY STANDARDS REGULATORY COMPLIANCE MARK (RCM) ELECTRICAL SAFETY All luminaires and lighting equipment which are AS/NZS 60598.1:2017 Luminaires – General to be sold in Australia and New Zealand must requirements and tests (IEC 60598–1, Ed. 8.0 2014). be permanently marked with the Regulatory AS/NZS 60598.2.2:2016 Recessed luminaires Compliance Mark (RCM). The RCM tick indicates (IEC 60598–2–2, Ed. 3.0 2011 ). compliance to: AS/NZS 60598.2.3:2015 Luminaires for road and • Electrical Safety street lighting (IEC 60598–2–3, Ed. 3.1 2011 ). – Electrical Regulatory Authorities Council (ERAC) – Australian and New Zealand State Regulators AS/NZS 60598.2.5:2002 Luminaires – Particular e.g. NSW Fair Trading requirements – Floodlights (IEC 60598.2.5:1998). – Australian and New Zealand Standards AS/NZS 60598.2.22:2005 Luminaires for emergency • Electromagnetic Compatibility and Radio lighting (IEC 60598–2–22, Ed. 3.1 2002). Frequency Operation AS 2293.3–2005 Emergency escape luminaires - Australian Communications and Media Authority and exit signs (Australia Specific with 2 Hour (ACMA) requirement). – Australian and New Zealand Standard Most Australian and New Zealand Standards (AS/ ELECTROMAGNETIC COMPATIBILITY NZS) used for RCM compliance are based on similar AS CISPR 15:2017 Limits and methods of EN or IEC Standards with similar numbering. The measurement of radio disturbance characteristics AS/NZS requirements are similar to the equivalent of electrical lighting and similar equipment EN or IEC standard although some additional (CISPR 15:2013+AMD1 :2015 ED.8.1 ). requirements are also prescribed. AS/NZS 4268:2017 Radio equipment and systems – Short range devices – Limits and methods of measurement.
LED QUALITY CRITERIA There is LED and there is LED Various LED types are available on the market, COLOUR TEMPERATURE performing different tasks with respect to service Whether the LED and/or the luminaire has warm life, lighting quality and thermal management, or fairly cool light can be derived from the colour depending on the application involved. So far temperature indicated. The higher the colour there are only few standards enabling objective temperature, the cooler the lighting effect. A colour comparison. temperature of 3000 K is generally called warm. 4000 – 4200 K is perceived as intermediate and TEMPERATURES >5500 K as cool white. In the data sheets provided by LED manufacturers, the temperature at the semiconductor (Tj = T SERVICE LIFE junction) is generally determined to be 25°. The Tc Usually, details regarding the service life of LEDs temperature, however, is indicated for a measuring at specific temperatures are indicated by LED point on the LED board. If the temperature defined manufacturers in/on the LED chip (see diagram). by the board manufacturer is observed, the service To achieve these, reliable thermal management life stated in the data sheet and/or the luminous flux must absolutely be ensured in the luminaires. For of the module will be achieved. this purpose, Zumtobel Group uses various methods As this information in part substantially differs from explained in greater detail under the temperature levels given directly on the chip, this “Thermal management”. The service lives of the LED may easily cause some confusion with respect to chips/boards are indicated in the ZG catalogues reference values. and specifications. Product specific features, such as more favourable thermal conditions, e.g. lower LUMINOUS FLUX LEVELS AND EFFICIENCY temperatures than required by the manufacturer, The light emanating from the LED chip or the LED have already been taken account of. board is call ed luminous flux. In LED lighting we Another important question is which luminous talk about the luminous flux of the luminaire instead flux level may be expected at the end of service of the lamp lumen factor. The luminous flux of the life. A level of 70 % is normally assumed. Some luminaire designates the light actually emanating manufacturers, however, indicate a luminous flux from the luminaire. Efficiency is indicated in lumens of 50 %. These specific features should be observed per watt (lm/W). It designates the ratio of luminous when selecting and comparing products. flux to power supplied. The luminous flux of an LED depreciates faster at higher temperatures. Efficient thermal management extends the Relative luminous flux life of LEDs. Please consider the definition of life as stated by the LED manufacturer. Operating Hours 55°C 80°C 100°C 125°C
56 SAFETY AND QUALITY LUMINOUS FLUX LEVELS OF LUMINAIRES THERMAL MANAGEMENT One critical aspect in comparing LED luminaires of Efficient thermal management is indispensable in different suppliers is the comparison of luminous order to achieve a long service life and to operate flux levels, as mentioned above. In the catalogues of LEDs as efficiently as possible. many manufacturers, you will find details regarding Not only will higher temperatures in the LED chip the luminous flux and efficacy of individual LEDs reduce service life; the efficiency of the LED chip, too, at ambient temperature of 25 °C, details regarding will decrease as temperature increases. the luminous flux levels of the LED board used at a specific Tc temperature, but also details regarding For reliable products with top efficiency levels – an the luminous flux levels of luminaires and luminaire absolute must for providing a 5-year guarantee efficacy levels, including the power loss of drivers and – Zumtobel Group uses both highly efficient any potential loss of efficacy through lighting optics, passive surface cooling, e.g. with PANOS INFINITY, such as lenses, reflectors or mixing chambers. and active systems with ventilator and SynJet™ membrane cooling. Yet reliable and efficient thermal The indication of the luminous flux of the luminaire management starts at an earlier point: during and of the system efficacy in catalogue data and the development process, that is – which includes specifications certainly is the most meaningful as comprehensive tests and simulations in Zumtobel’s it indicates the actually available luminous flux own laboratories. emanating from the luminaire. These levels are indicated in Zumtobel Groups’s catalogues and A large heat sink alone cannot generally be specifications. considered a sufficient quality criterion for optimal thermal management. A thermal connection The diagram shows an example of possible efficacy between board and heat sink must also be ensured. losses within a luminaire. The levels may vary For this purpose, Zumtobel uses thermal pads or depending on changing materials and thermal compounds as required. conditions. In case PANOS of doubt, we recommend INFINITY 200 comparing the photometric data by means of Within the scope of quality processes, thermal infrared heat image connection of the LED chips to the boards is checked lighting design software. as well and compared with the LED manufacturer’s specifications. This know-how available within the Zumtobel Group PANOS INFINITY 200 and at the individual plants, has enabled the Group to develop the 5-year guarantee. It emphasises the infrared heat image consistent principle of quality observed throughout the entire development and production processes of products. The LDT files reveal the truth! Luminous flux of individual LEDs WRONG (specifications from LED data sheet) The data sheet specifications relate to 135 – 165 % of 25 °C Tj (Tj = junction temperature) in luminaire luminous flux the LED chip – between the junctions in the LED. However, the data sheets also include permissible Tj temperatures of 150 °C in some cases. During operation, high-performance LEDs get very hot. WRONG Heat however has a negative effect on 135 – 165 % of both luminous flux and the service life of WRONG luminous flux luminaire the LED. Luminous flux of the LED module 110 – 140 % of (without optic etc.) luminaire luminous flux In this case, the LED module is assumed to be similar to a lamp. The LED module thus has 100 % luminous flux. This value, however, has yet to be reduced by the loss WRONG in light output ratio. 110 – 140 % of Luminaire luminous flux (incl. light output CORRECT luminaire luminous flux ratio losses) This information refers to the actual luminous flux of the luminaire, 100 % luminaire including any losses, for instance in the luminous flux reflector etc. CORRECT
ZUMTOBEL “STABLE WHITE” COLOUR RENDERING “Stable White” is a Zumtobel quality label for mixing Today LED lighting solutions achieve high colour chamber systems. In the LED sphere it comprises e.g. rendering in excess of Ra 90, and hence are more a maximum admissible colour drift of 5 MacAdams sophisticated than many solutions using fluorescent in the course of the service life of the LED. This lamps. Even the colour rendering levels of discharge makes the criteria somewhat more stringent than lamps are achieved, as are other technical lighting for fluorescent lamps, for instance, where even properties. 5 MacAdams and more are possible when using For its high-quality products, Zumtobel Group different batches. collaborates closely, sometimes exclusively, with “Stable White” also stands for fixed colour other manufacturers of LEDs and LED modules, temperatures of warm (e.g. 3000 K) and which guarantees integration of the latest intermediate (e.g. 4000 K). technologies at an early stage of any new product development. As regards the colour rendering of LEDs, the following indications are of key importance: normative colour rendering in the warmer colour 2700 3000 3400 4000 4900 6500 temperature range is usually higher with single- chip-LEDs with a blue dye and yellow phosphor. Colours should be rendered as naturally as possible by choosing the corresponding phosphor mixes. For a cooler colour temperature, the phosphor mix is changed. LEDs Ra > 90 with cooler light Ra 90 colours are normally ZUMTOBEL “TUNABLE WHITE” more efficient, but their colour rendering index is also lower. “Tunable White” describes 2700 the option 3000 3400 to dynamically 4000 4900 6500 change 2700 the light of 3000 the LED 3400 4000in the4900 white light 6500 range, By mixing white light through LEDs of different light colour temperatures of e.g. 2700 K to 6500 K can be colours, excellent colour rendering can be achieved at variably adjusted. In the process, the LED luminaires simultaneously high efficiency. LED board LED board achieve a high colour rendering index of at least Ra Stable White Tunable White 80 to Ra > 90. Ra > 90 Ra 90 Ra > 90 Ra 90 2700 3000 3400 4000 4900 6500 2700 3000 3400 4000 4900 6500 LED board LED board Stable White Tunable White LED board LED board Stable White Tunable White
58 SAFETY AND QUALITY QUALITY Thorn Lighting is committed to providing its customers with products and services that are of the highest quality. All Thorn Lighting products are Quality designed and manufactured to ensure safety, reliability and performance. ISO 9001 Our expertise in meeting these goals is recognised EUROPEAN MADE PRODUCTS internationally. Thorn Lighting is an active participant For European made luminaires and lighting in developing International product (IEC), European components, European harmonisation of national (EN) and lighting (CIE, ISO) Standards, as well as approval marks has been achieved through local AS/NZ Standards. introduction of the ENEC mark. The ENEC mark can be awarded by any of the QUALITY ASSURANCE (AS/NZS ISO 9001) recognised European approval authorities, such as BSI, All activities associated with providing a quality VDE, SEMKO, in the same way as a national approval product - design, development, testing, production, mark. ENEC is important because it indicates that the despatch, customer service - are covered by each Thorn product is suitable for use throughout Europe and that operation achieving compliance to an internationally all of the most onerous special national conditions of recognised Quality System, ie AS/NZS ISO 9001, BSEN test standards have been complied with. ISO 9000, EN ISO 9000 or ISO 9000. In the case of lighting components such as ballasts, All Thorn products from European design and transformers, emergency lighting units etc. the ENEC production sites (in Austria, France, Germany, Sweden mark indicates that both safety and performance and UK) are manufactured to the highest standard. standards have been complied with. Each site is registered and operated under the quality management system EN ISO 9001 standard. Thorn Lighting supported the introduction of the ENEC mark as a major advance in product THIRD PARTY PRODUCT APPROVALS certification and was the first UK Company to secure approvals under this demanding scheme. Third party approval requires independent endorsement that product design is in accordance The CE mark signifies that a product conforms to with published standards, and that controls to the requirements of relevant EEC directives. The maintain quality in manufacture are applied. prime purpose of the mark is to assist customs and market inspectors in facilitating the free trading and Thorn Lighting holds many third party approvals, movement of products within the EEC. At this time the such as the BSI Kitemark for luminaires and directives appropriate to general lighting products are components. Many of our products carry other the Low Voltage Directive (LVD), the Electromagnetic European Test House approvals. NATA test reports Compatibility (EMC) Directive and the Energy are internationally recognised and are considered as Efficiency (Ballasts for Fluorescent Lighting) Directive. independent - third party test certification. CE marking is compulsory declaration of conformity to Thorn UK, under the BSI “Supervised Manufacturer’s indicate that the products meet all relevant directives Testing Laboratory” system contract number BSI and requirements, eg. LVD, EMC and Ballast Efficiency. 001, carries out compliance testing to BSEN ISO/ The ENEC and CE mark has no legal standing within New IEC 17025 - “Operation of testing laboratories”. Zealand other than as “an assurance of safety”. Thorn Furthermore Thorn UK photometric laboratory is Lighting’s comprehensive compliance with all relevant a listed registered member of the BSI Registered standards, and implementation of systems to meet Photometric Laboratory Scheme (No 003) and this them, means its products comply with these European ensures high quality of photometry measurement and directives and the standards on which they are based. production of data for all products. Thorn Lighting selects and uses independent and/or ASSURANCE OF SAFETY in-house test facilities to provide the necessary level New Zealand has various “Electrical Safety Acts” of compliance coverage for all aspects of lighting and Australian Standard AS/NZS 3280 product performance and safety. “Essential safety requirements for low voltage equipment” makes it unlawful to make, hold, or offer for sale any electrical appliance that is unsafe.
WORKING TO PREVENT LIGHT POLLUTION Thorn uses efficient light sources and computer- Glare; the uncomfortable brightness of a light source optimised optics in its products in order to maximise and light trespass, the spilling of light beyond the the light output and enable precise control of the boundary of a property, are other forms which can direction of the light. Thorn Lighting will continue to also cause physiological and ecological problems. contribute to all learned bodies, ie. IES, The Lighting Society, CIE, working in favour of better lighting Thorn Lighting is committed to the application of and to advise all its clients of the contribution that better quality lighting. Properly designed luminaires reducing glare and spill light makes towards better and lighting schemes can substantially improve the quality lighting and improving the lit environment. quality of life. EXPLANATION OF CLASSIFICATIONS EMERGENCY LIGHTING IPX4. Splash proof (spray from any angle) Emergency lighting is provided when the supply to IPX5. Water jet the mains lighting fails. It helps people avoid panic, IPX6. Strong water jet restores their confidence and guides them quickly IPx7. Temporary immersion up to 1m and safely out of the building. Thorn Lighting offers IPX8. Long-term immersion to declared depth a wide range of emergency lighting luminaires. These may be integrated standard luminaires or separate IMPACT RESISTANCE dedicated emergency units. The use of Joules (Newton metres - Nm) has been The requirements and operation of emergency common for many years. More recently an IK rating lighting is governed by legislation, the Building normally used for electrical enclosures and cabinets code of New Zealand and Australian/New Zealand ( EN 50102:1995) has emerged as manufacturers Standard AS/NZS2293. Operational performance apply it to their luminaires. The following chart to the standard is achieved by the thermal and compares both ratings. photometric test to Appendix C & D. All “standard emergency products” Impact Resistance Rating Comparison IK rating Joules of Energy IK rating Joules of Energy INGRESS PROTECTION IK01 0.15j IK06 1j The ingress protection (IP) code denotes the IK02 0.23j IK07 2j protection against dust, solid objects and moisture IK03 0.35j IK08 5j provided by the luminaire enclosure. If no code is IK04 0.5j IK09 10j marked the luminaire is deemed to be IP20. IK05 0.7j IK10 20j INGRESS PROTECTION (IP) CODE (i) First digit of code denotes protection against SAFETY CLASSIFICATIONS dust and solid objects Class I IP2X. No entry of standard test finger to live parts Luminaires in this class are electrically insulated and IP3X. No entry of >2.5mm Ø probe to live parts provided with a connection to earth. Exposed metal IP4X. No entry of >1mm Ø probe to live parts parts that could become live in the event of basic IP5X. Dust proof. (No dust deposit around live parts) insulation failure are protected by earthing. IP6X. Dust tight (no dust entry) (ii) Second digit of code denotes protect against Class II moisture These luminaires are designed and constructed IPX0. No special protection so that protection against electric shock does not IPX1. Protection against drops of condensed water rely on basic insulation only. This can be achieved IPX2. Drip-proof (vertical falling drops of liquid) by means of reinforced or double insulation. No IPX3. Rain-proof (rain up to angles of 60°) provision for earthing is provided.
60 SAFETY AND QUALITY OUR WARRANTY ZG Lighting five year product warranty against defects (New Zealand only) 5 YEA R GUARANTEE We warrant that, if used in accordance with their of faulty or replaced product, mileage, travel time, intended purpose, the products marketed under the callouts, third party supervisors and security personnel; trademarks “Zumtobel“, “Thorn” and “Thorneco” are free such costs shall be borne by the customer from manufacturing defects and/or defective material • Parts subject to wear, such as, for instance, all for the warranty period of five (5) years from the invoice standard lamps, batteries and starters for luminaires date (or date of manufacture if invoice date is not with magnetic ballasts and hard drives; computers known or available). This guarantee shall apply only to and servers containing either hard discs or mechanical products delivered on or after October 1, 2015. parts subject to wear The warranty applies to all products sold by ZG Lighting • Likewise, software defects, bugs or viruses (NZ) Ltd. • Third party components or products which ZG Lighting The warranty covers the products detailed above, (NZ) sells separately (for instance, OEM lamps, provided that: ballasts or other componentry that are not fixed to • The product is properly installed, and installation is or installed in the luminaire) consistent with the manufacturer’s instructions, and • Settings and/or parameterisations on facilities that is installed by a suitably trained and qualified installer vary on account of wear, fatigue, or dirt • The product is not subjected to any unauthorised • Logistics claims where damages are reported more modifications than 3 months after despatch date from ZG Lighting • The product is only used for the purpose of (NZ) warehouses illumination, in line with its designated purpose or the • Products that have been shipped to and installed designated purpose of a luminaire of its general type in a country other than Australia or New Zealand • There is evidence that the agreed maintenance In the event of the goods being replaced during the and operating conditions have been met as per warranty period, the warranty on the replacement manufacturer’s instructions and specifications goods will expire on the same date as the warranty • Any faults or defects attributable to the misuse, abuse, period of the original goods they are replacing. accident or non-observance of the manufacturer’s All claims or enquiries made under this warranty shall instructions on the part of the user are specifically be processed as follows: excluded 1. Within 14 working days of becoming aware of an If a claim is made under this warranty and this warranty alleged fault, the customer must contact the company applies then we may, at our own discretion repair the as detailed below. product, replace the product with identical or equivalent 2. The customer must provide a proof of purchase from product or refund the original purchase price of the the Supplier as well as photographic evidence of the product. reported fault. The warranty also covers reasonable labour cost and 3. If accepted as a valid warranty claim within the terms equipment hire incurred with removing, repairing and described in this document, ZG Lighting (NZ) Ltd will replacing defected products or components. The cover make suitable repairs, provide equivalent replacement of labour will be only during normal business hours product or refund the original purchase price of the 7am - 4pm. The company will cover costs of necessary product. equipment that may be required such as scaffolding 4. ZG Lighting (NZ) Ltd may request the customer or lifts. The electrical contractor will be chosen by to have goods returned for repair or further ZG Lighting (NZ) Ltd. In exceptional cases electrical investigation. contractors may be chosen by the customer in which 5. In such cases (as item 4 above), the customer case labour cost and equipment hire will only be covered will be provided with a Goods Return Authority by ZG Lighting (NZ) Ltd after a quote has been received (GRA) number and ZG Lighting (NZ) Ltd will make and approved in writing. arrangements for collecting the goods from the The warranty does not apply to: customer at a pre-determined date/time. • Any other ancillary costs incurred in connection with remedying the defects (such as, for instance, disposal
6. If, after review of claim or further inspection of goods, You are entitled to a replacement or refund for a major the claim is rejected, the customer will be provided failure and for compensation for any other reasonably with a full explanation, and if requested, the goods foreseeable loss or damage. You are also entitled to will be returned. have the goods repaired or replaced if the goods fail Our goods come with guarantees that cannot be to be of acceptable quality and the failure does not excluded under the New Zealand Consumer Law. amount to a major failure. ENSURING LEGAL COMPLIANCE When you purchase Thorn Lighting Products you can Combined with Zumtobel Group’s 5 year warranty on rest assured that every effort has been made to ensure all Thorn Lighting products, you can be assured that that the quality product complies with all current New your lighting will be safe, compliant and provide quality Zealand legislation. lighting for years to come. CREDIT RETURN POLICY Customer Services Line 0800 800 834 ERROR WITH YOUR INVOICE ERROR WITH YOUR DELIVERY 1. Should you find an error with your invoice, call our 1. Call our Customer Services line within 7 days of Customer Services line within 24 hours of receipt receipt of goods. of the invoice. 2. Explain the discrepancy in your delivery, quoting 2. Explain the error, detailing the invoice number the packing slip and Thorn order number. and Thorn order number. 3. We will arrange to recover any incorrectly supplied 3. We will arrange a credit/debit adjustment to your product and supply the correct item. invoice immediately. STOCK RETURNS DAMAGED GOODS Our conditions of sale are: 1. Phone our Customer Services line within 7 days 1. Goods specially made to order or indented for your of receipt of goods. purposes ARE NOT returnable. (See the relevant 2. We will: statement on your invoice/packing slip). a) have the goods inspected 2. Where it is agreed that goods may be returned for b) authorise the return for repair or replacement credit, these may be subject to a restocking fee of 3. We will prepare the goods return documentation up to 20%. and send to you within 24 hours. 3. You must obtain a Goods Return Authorisation 4. If the goods are to be returned, please make sure the (GRA) from Customer Services before any goods original Thorn Lighting packaging is still intact, with can be returned. No credit will be issued without the correct documentation and our address. a GRA number. 4. Your returned goods must be accompanied by the GRA and will be credited after they have been received back into a Thorn branch and are confirmed to still be in a saleable condition.
THORN LIGHTING CONTRACTOR APP Download our free app which has the latest contractor product ranges, ‘how to’ application design guides and details of where you can buy Thorn products. After one quick sync, you can view the app on the move without the need for internet connectivity. Suitable for mobile and tablet. Auckland - Headquarters Wellington - Sales Office ZG Lighting (NZ) Limited ZG Lighting (NZ) Limited 27 Jomac Place Level 2 Avondale 1026 Thorndon Quay T 0800 800 834 Wellington 6011 E Info.nz@zumtobelgroup.com T 0800 800 834 W thornlighting.co.nz W thornlighting.co.nz Christchurch - Sales Office Unit 7A 303 Blenheim Road Upper Riccarton Christchurch 8041 T 0800 800 834 W thornlighting.co.nz For all Sales Enquiries/Orders/Returns please use the following email address: thnz.reception@zumtobelgroup.com 5 YEA R GUARANTEE Thorn Lighting is constantly developing and improving its products. All descriptions, illustrations, drawings and specifications in this publication present only general particulars and shall not form part of any contract. The right is reserved to change specifications without prior notification or public announcement. All goods supplied by the company are supplied subject to the company’s General Conditions of Sale, a copy of which is available on request. All measurements are in millimetres and weights in kilograms unless otherwise stated. Publication No: CG_NZ Publication Date: 02/20
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