(CFF) Consolidated Funding Framework 2018-2019 Support Pack
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Contents This support pack is intended to be printed as a whole on both sides, so some pages have been left intentionally blank. Individual copies of each item are available on the CCG website and can be found at the following link http://www.enhertsccg.nhs.uk/consolidated-funding-framework-year-2-201819 Item Item Details Page A1 Foreword 5-6 A2 CFF Sign-up Sheet 18-19 7-8 Financial Balance B1 Financial Balance – Guidance 9 Engagement Engagement Guidance: Clinical Representation , PPG Engagement and C1 Patient Communication, Collaborative working and Workforce and skills data. 11-12 C2 PPG Engagement Plan Template 13 C3 PPG Engagement Progress Report Template 14 C4 Collaborative Working Project Plan Template 15 C5 Collaborative Working Progress Report Template 16 C6 Collaborative Working Project Evaluation Template 17 Frailty and Care Management D1 Care Planning Guidance 19-22 D2 Catheter Register Guidelines 23-26 D3 GSF/MDT Guidelines 28-31 D4 GSF/MDT Meeting Template 32 D5 Post Death Audit Guidance 34-36 D6 Post Death Audit Report Tool 38-39 D7 Post Death Audit Report access and guidance 40 D8 Mental Health Dementia Care Planning Guidance 42-44 Mental Health Physical Health Check for Serious Mental Health (SMI) D9 Patients 46-50 Diabetes and Diabetes Prevention Guidance and Improvement Plan D10 Template 52-56 Cancer E1 Cancer Guidance 58-59 E2 Cancer Campaign Timetable 60 E3 Practice Cancer Plan Template 62-63 E4 Locality Cancer Plan Template 64 E5 Cancer Quarterly Return Template 66-67 E6 Breast Screening Letter Template 68 Planned Care F1 CCG Pathway and Thresholds Assessment Guidance 70 F2 Medicines Optimisation Guidance 72-76 3
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Item A1 - Foreword East and North Herts CCG: Consolidated Funding Framework (CFF) 2018-19 Foreword: Aim and Purpose – This is the second year of the CFF, which is an investment of nearly £6m into primary care and general practice by the CCG Governing Body. The main aim of CFF funding is to give extra capacity to primary care operating in an integrated and collaborative way in order to help address the ever increasing demand and workload on primary care. CFF 2017-18 – This has been reviewed with practices and key changes made to the 2018-19 CFF include, simplification – from 17 clinical sections to 12, simplified reporting and monitoring to reduce practice workload and limited changes/new items. Some areas have been dropped completely such as Children’s A+E frequent attendees. CFF 2018-19 – has been jointly developed during January and February with practice representatives’ patient groups and LMC input. There are limited new elements such as PPG and Locality controlled collaborative working funds. We have tried to build on the successful elements of the 2017-18 CFF and amended funding and monitoring especially where it was not clear what metrics were being used to trigger payments. The CFF has 5 sections: 2 non Clinical (25%) and 3 Clinical (75%) TOTAL £10.10 per patient. Non Clinical Clinical Financial Balance Engagement Frailty/Care Planning Cancer Planned Care £1.50 £1.0 (4 elements) £4.75 (6 elements) £1.75 (3 elements) £1.10 (3 elements) LCC per practice CARE Plans Awareness Practice pathway PPG engagement New and review Training compliance Workforce returns Mental health Screening Practice threshold Locality Dementia Improvement and referral Collaboration SMI Health Checks Breast compliance Funds Diabetes Cervical Medicines NDPP Bowel Management 8 Care Processes Case Review and MDT/GSF Support Pathway/patient Catheter Register experience Post Death Audits improvement Mandatory Elements – The 2 mandatory elements remain the same as in 2017/18 namely. Pseudonymised data extraction to improve risk stratification and system data integration Record sharing by consent. Practices to ask patients for consent to share as part of care planning process and record number of patients who decline to allow sharing. Proper safe record sharing is key to enabling safe integrated working for the benefits of complex comorbidity patients. We are trying to move to a single system care record for the patient and the CFF is attempting to support this major system wide objective. 5
New Localities Structure – The CCG Governing Body and the STP are moving towards an integrated care system (ICS) and the Governing Body has re-organised GP leadership roles to enable primary care to lead on this and achieving a more sustainable primary care, as well as integrated place based care linked to the primary care home model. There will be a two tier meeting system from April 2018 for Localities to support the delivery of CCG and system objectives as set out in the CCG Operating Plan for 2018-19. The CFF is supporting practice engagement in each Locality Commissioning Committee which is accountable to the Governing Body for improving the health of their population and ensuring Integrate Care Delivery Boards (ICDB) deliver local service transformation and service performance targets as part of the NHS Constitution and Mandate. Locality Commissioning Committees (LCC) – are formally committees of the Governing Body and will have their own Local Commissioning Plan and priorities for which the local Integrated Care Delivery Board (ICDB) will be the vehicle for delivery. The CFF is intended to empower the LCC and the LCC will be where practices can make a case for exceptionality or special circumstances where CFF payments are concerned. Each LCC will have an oversight role on the CFF and where there are any obvious conflicts of interest issues then the problem will be escalated to the CCG and the Primary Care Committee (PCC) which will act on behalf of the Governing Body on GMS delegation and Locally Enhanced Services including the CFF. It is expected that all practices will be part of their local LCC and attend at least 6 of the 7 planned meetings over the year. Integrated Care Delivery Boards (ICDB) and other GP/Clinical support – The expectation is that Locality practices will agree locally who will represent practices/general practice on the ICDB. The expectation is that between 2 and 4 members will be representing their Locality practices as all practices are not needed at ICDB meetings as well as LCC meetings. A Federation for example may be selected to represent all practices in one ICDB, or practices could chose to attend by town or rural representation. The ICDB is linked to the STP Place Based Care Delivery Board system as well as the CCG – LCC accountability line. CFF 2018-19 – Aligns the incentives for practices with developments in primary care and the GPFV especially the extended access agenda and we hope further innovation and change across the health and social care system will benefit patients such as more MDT working and moving to 30-40 minute appointments for complex frail patients. Monitoring and Reporting – will be done through new Locality Information Packs at each LCC and there will be CCG – wide commissioning workshops to share best practice as well as address problems and issues raised during implementation. Quarterly Submission Dates – Practices to report back to the CCG on a quarterly basis. The submission dates are as follows: Q1 – Monday 16th July 2018 Q2 – Monday 15th October 2018 Q3 – Monday 14th January 2019 Q4 – Monday 15th April 2019 6
Item A2 – CFF Sign-up Sheet 2018-2019 Consolidated Funding Framework (CFF) 2017-19 Year 2 – 2018-2019 Practice sign up form Practice Name Practice Number Locality Practice Declarations As part of the CFF, practices are asked to identify a Lead for the below areas: Please provide the appropriate information, and if during the CFF these positions change within the practices, practices will need to alert the CCG Commissioning team on Enhccg.localities1@nhs.net and advise of the same information for the new lead. Lead role: GSF Co-ordinator Lead Name Position in Practice Contact email Contact Telephone number Lead role: Diabetes Lead Lead Name Position in Practice Contact email Contact Telephone number Lead role: Cancer Champion Lead Name Position in Practice Contact email Contact Telephone number 7
I confirm that the practice named overleaf signs up to the Consolidated Funding Framework for 2018/19, and will comply with the core requirements set put in the CFF metrics for 2018/19. The authorised signatory will be the dedicated CFF lead for the practice. I confirm that the practice representatives identified overleaf will comply with the positions and roles assigned to them on behalf of the practice. This declaration confirms that the practice will promote early presentation activities for the Cancer element of the CFF as per the guidance provided. The practice will work with the CCG to promote national and regional cancer campaigns, including Be Clear on cancer, will take part in the cancer case analysis, case reviews and 6 months reviews and education and training throughout the year. The practice will engage with the PPG to help promote and support the campaigns and have a program of activity This declaration confirms that the practice will comply with the CCG Pathways and Implement Thresholds Assessment elements of the Planned Care Section of the CFF Metrics and guidance documentation. Any elements of the CFF the practice will not be signing up to are declared in the table below: Element Reason for abstaining Authorised Signatory Name (print) Signature Date Contact number Email Note: No upfront payment will be provided to practices until they have confirmed their sign up to the CFF including the compulsory element of the metrics ***Please return to the CCG on Enhccg.localities1@nhs.net by 30th April 2018*** 8
Item B1 – Financial Balance Guidance Financial Balance Guidance As stated in the 2018 – 2019 CFF Metrics, the remuneration for the financial balance section is £1.50 (per registered patient). At the end of the financial year, the overall locality spending is to be no greater than its agreed budget measured at the end of year when the Accounts are approved in June 2019. If a Locality achieves financial balance in 2018/19 (based on assessment by the CCG finance team following submission of end of year accounts), the Locality will be awarded £1.50 per registered patient. If a locality fails to achieve financial balance in 2018/19, the Locality can be awarded up to 50p per registered patient if it is overspend is less than that recorded in 2017/18. The funding distribution by Practice will be decided and agreed by the Locality Commissioning Committee. Financial balance will be monitored and measured by the CCG and reported on following approval of the CCG’s Accounts in June 2019. The locality finance reports will provide an indication throughout the year on how localities are performing. END 9
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Item C1 – Engagement Guidance Engagement Guidance This guidance is designed to be read in tandem with the detail provided in the Metrics. The aim of the engagement section of the CFF is summarised in the metrics. Meeting attendance per se is an inexact measure for assessing engagement, and so while attendance at meetings is important, it is important that other measures of engagements are also covered in this section. Meeting Attendance The CCG Localities workshops are new meetings, and will be an opportunity to tackle areas which are of relevance to the entire CCG. The topic areas may cover areas such as diabetes, GDPR, extended access or others, with an aim of sharing best practice either locally or nationally, and enabling learning across the CCG. Localities may choose to arrange Task and Finish groups to undertake specific agreed pieces of work, for which locality management funds may be used to appropriately reimburse clinical time, as approved by the relevant Locality Commissioning Committee. The Locality Commissioning Committee may choose to approve the funding of locality management funds for agreed Task and Finish Groups through a virtual meeting process (held via conference call facilities with formal recording of the funding request and the decision and approval) should approval be required within a more rapid time frame. Metrics and other guidance is provided in the Metrics section. All meeting attendance will be monitored via meeting minutes and/or records of attendance. PPG Engagement and Patient Communication Practices to improve PPG engagement and encourage use of the ‘building better participation’ toolkit developed by NAPP (the national association for patient participation) which can be found at the below link. http://www.napp.org.uk/ Practices are to use the range of resources available including planning sheets and self- assessments. Building better participation is designed for use by a PPG working alongside its GP practice. You are not expected to work through all four Areas and all their Goals. This tool is designed for you to pick and mix from the Goals, as is appropriate to your PPG and your practice. You may decide to focus on several Goals within some Areas, while not looking at others. If the PPG wants to make use of the four Areas of Building better participation we recommend that, initially, you review them with some PPG members and your practice together. We suggest you concentrate at first on the Goals that are most relevant to your PPG. Things you might discuss with your PPG and practice: • Which Goals are relevant to you to work on? • How you might show you are meeting each Goal? • How you would use the Goals to help set action plans for the year ahead? 11
Practices are to complete the PPG engagement plan template based on locality and practice clinical priority areas and submit a copy of the plan at the end of Q1 2018. Practices will then provide evidence of progress in implementing at least 2 key actions at the end of Q4. An engagement plan template and progress report template will be provided by the CCG. Collaborative Working This is not to be used for a service that is already funded from another source. The localities may choose to combine the resources from this section of the CFF with other funding sources if appropriate to enable the delivery of the project. A written project proposal (Item C4) will be submitted to and formally approved by the Locality Commissioning Committee by the end of Q1. Localities may choose to use another template should they prefer, or to submit additional information, but all key areas contained within the template plan must be addressed in the project plan. Planning and implementation will comply with the CCG policy on remuneration (if relevant to the locality plan). The project needs to be duration of a minimum of six months and a maximum of 12 months. A further template is provided (Item C5) for monitoring progress, which localities may use should they find this helpful. An evaluation template (Item C6) is provided which must be used and submitted to the Locality Commissioning Committee at the completion of the project. Workforce and Skills Data Practices are to complete the workforce data template, and workforce skills/training needs template as sent out by the Primary Care workforce and Education team directly. These will be sent to practices each quarter, with no fixed template as they will be standardising workforce and skills data collection across the STP so the template may change during the year. END 12
Item C2 – PPG Engagement Plan 13
Item C3 – PPG Engagement process Report 14
Item C4 – Collaborative Working Project Plan 15
Item C5 – Collaborative working – Progress Report 16
Item C6 – Collaborative working – Evaluation Report 17
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Item D1 Care Planning Guidance Frailty and Care Planning Care Planning in Primary Care - CFF 18/19 Background Care and support planning with people with long term conditions (LTC’s) is about better conversations - emphasising the importance of the care and support planning process itself in achieving outcomes, rather than the written care plan that may emerge at the end. This guidance provides details on which care plan should be used and where to find it. The documents in this guidance are all patient held documents and there is an expectation that these will be given to the patient. In addition, the professional care plan requirements will be met by the use of templates, sharing of information and details of both are provided below. What do I need to do? 1) Identify your cohort of patients 1.1 Identify the total number of patients that are in need of a care plan as per the list below: Patients who are or are at risk of: Frequent attendance at A and E or Ambulatory Care Pneumonia / LRTI (Lower Respiratory Tract Infections) or regular COPD exacerbation End stage Long Term Conditions: o CHF (Congestive Heart Failure) NYHA (New York Heart Association) Stage 3/4 or o COPD MRC(Medical Research Council) stage 4/5 or O2 therapy or o CKD (Chronic Kidney Disease) Stage 4/5 or rapidly declining neurological conditions) o Those that exacerbate frequently Frequent admissions (greater than or equal to 2 admissions per annum) End of Life (within the last 12 months of life) or graded as moderately or severely frail Carers who support very vulnerable patients Some patients may fall into more than one category - please only count them once. 1.2 From that list of patients confirm how many already have a care plan This will provide your baseline figures Total number of patients Number with a care plan Number without a care plan X Y Z Target numbers are a. New care plans = 70% b. Review of care plans = 30% 19
Example Total number of patients Number with a care plan Number without a care plan 100 20 80 a. New care plans = 70% (of 80) = 56 care plans b. Review of care plans = 30% (of 20)= 6 care plans 2) Completing Care Plans 2.1 Which Care Plan? SystmOne - Ardens Users SystmOne - Non Ardens EMIS Web Users Use the relevant condition Continue to use the Continue to use the same specific templates to capture key same Personal Care Personal Care Plan that information. Plan that you used for you used for 17/18 and 17/18 and have used in have used in previous Use the LTC review template to previous years as part of years as part of the help you identify which condition the avoiding unplanned avoiding unplanned specific plans the patient needs. admissions DES. admissions DES. - Click on future care planning - Click on Generic Care Plan Ensure patients are Ensure patients are (This is the foundation correctly coded with a correctly coded with a GSF document) - make sure you GSF stage / Frailty code, stage / Frailty code, where select the code from the drop where appropriate. appropriate. down box - Click on Specific Care plan - Signpost patients (where Signpost patients (where this will take you to the self- appropriate) to self- appropriate) to self- management plans for management support on management support on specific conditions the Health in Herts the Health in Herts webpages. webpages. Signpost patients (where appropriate) to self-management For end of life patients: For end of life patients: Ask support on the Health in Herts Ask for consent to add for consent to add webpages information to the information to the summary summary care record. care record. Use the For end of life patients: Ask for Use the EPaCCS leaflet EPaCCS leaflet consent to add information to the to explain how this works summary care record. Use the EPaCCS leaflet Further step by step guidance can be on the CCG website 20
Read Codes CTV3 (e.g. EMIS SystmOne) Personal Care Plan offered XaRB3 9NS5. Offer of Personal Care Plan accepted XaRB2 8CMF. or Personal Care Plan completed Personal Care Plan declined XaRB0 8IAe Review of Personal Care Plan XaRB1 8CMC 3) Next Steps 3.1 Sharing the Care Plan Once you have identified your cohort and completed the care plans, you need to ask for consent from the patient to share information. With the patient: Print or email the documents to the patient With other professionals With the permission of the patient, practices can add additional information about specific conditions to the summary care record to make it an enhanced summary care record. Once you have selected this read code and saved the record, there is nothing further for you to do as the system will automatically upload the information. Patients at S1 practices can consent to having their whole record shared with other S1 users e.g. hospices and this will give a more in depth picture to other health care professionals More information can be found here: http://www.hblict.nhs.uk/scr/#toggle-id-8 The sharing of patient records and care plans/treatment plans is part of the wider “My Care Record” project For patients identified with severe frailty, promotion of the summary care record and activation of this is part of the GMS contract (see section 4.2) Ardens users can use the “Sharing Records” template to record patient consent - look for this icon on any of the templates. 3.2 GSF Register Patients who are end of life or severely frail should be added to the GSF register These patients should be discussed at the GSF meetings (where appropriate) 4) Payments Payments will be made as follows: a. New care plans = £150 b. Review of care plans = £50 21
4.1 Change from Previous Year Payments for severe frailty care plans in 2017/18 was £200 as not only was a care plan required, but as part of the care planning process, these patients should have been discussed in the GSF meetings. The difference of £50 for severe frailty care plans has been moved to support GSF meetings. 4.2 Review of care plans Payment will be made for each review of a care plan. Therefore if a patient is reviewed twice in the year (if required) then the total payment for review will be £100 for the year. For patients who are identified as severe frailty, the GMS contract for 2017/18 states: 7.1 LEVEL OF SKILL 7.7AA.3 Where the Contractor identifies a patient aged 65 or over who is living with severe frailty, the Contractor will: 7.7AA.3.1 Undertake a clinical review in respect of the patient which includes: (a) An annual review of the patient's medication; and (b) Where appropriate, a discussion with the patient about whether the patient has fallen in the last 12 months. 7.7AA.3.2 provide the patient with any other clinically appropriate interventions; and 7.7AA.3.3 where the patient does not have an enriched Summary Care Record, advise the patient about the benefits of having an enriched Summary Care Record and activate that record at the patient's request. Care planning for patients identified as severe frailty is technically covered under GMS contract as a care plan is a clinically appropriate intervention. However, for the CFF for this year we are not excluding these patients and the allocations for both new care plans and reviews is intended to support practices with any additional work required. END 22
Item D2 – Catheter Register Guidance Catheter Registers (Adults >18 years) Through the Best Practice UTI & Urinary Catheter Care Forum, there have been reports of patients with long-term catheters that have not been referred for appropriate follow-up. The introduction of ‘catheter registers’, which are to be maintained by individual GP practices, will ensure that all patients discharged from hospital with a catheter have the appropriate plans in place for ongoing management and support. Baseline Submission To initiate this metric, GP practices should identify all existing catheter patients from their clinical systems. A clinical report (for SystmOne and EMIS) has already been published to support this, and further guidance can be made available if required. Practices should also check to see if any of the long term catheter patients identified have been referred to the community services (and complete a referral if not). In addition to forming the basis of a catheter register, this will ensure that any existing long term catheter patients are receiving the appropriate level of support. For consistency, practices may choose to re-code existing catheter patients using the codes below. At the end of quarter one (and in addition to the standard reporting outlined below), practices will need to submit the following baseline figures: Number of patients with existing catheters (identified from clinical systems); Number of referrals to the community as a result of initial review. Register Management (from April 2018) GP practices should utilise hospital discharge summaries to identify patients that have left hospital with a catheter in situ. The following clinical codes should then be used to ensure these individuals are captured on practice registers: SystmOne Code SNOMED CT Code Table 1 (CTV3) (Concept IDs) *Indwelling Catheter XE0iD 266737003 (Indwelling urethral catheter) (Indwelling urethral catheter) - Urethral catheter Xa3du 34759008 (Urethral catheter) (Urethral catheter) - Suprapubic catheter Xa3dh 286861005 (Suprapubic catheter) (Suprapubic catheter) 23
EMIS Web Code SNOMED CT Code Table 2 (Read V2) (Concept IDs) *Indwelling Catheter 8D74. 266737003 (Indwelling urethral catheter) (Indwelling urethral catheter) 7B2Bz 410021007 - Urethral catheter (Urethral catheterisation of bladder (Urethral catheterisation) NOS) - Suprapubic catheter 8D76. 440311000 (Suprapubic catheter in situ) (Suprapubic catheter in situ) *Where the catheter type (i.e. urethral or suprapubic) is not clearly referenced in the discharge summary, practices can opt to use the top level code (‘Indwelling urethral catheter’). *Using the codes above will enable GP practices to report on the number of patients added to their catheter register during a specified period (e.g. quarter 1). *The codes in the blue columns will automatically map to SNOMED CT codes (although it should be noted that the current mapping is subject to change). *Note on coding: practices can opt to continue using existing codes, as opposed to the ones above (which have been included in this guidance to support practices to maintain a simple catheter register). However, it should be noted that this metric may include random practice audits across the year, hence it is important to implement a clear system. In addition to the above, practices will also need to record (as free text or using existing read codes) whether patients have been: supplied with an escalation plan; supplied with a catheter passport; provided with catheter equipment; referred to TWOC clinic; referred to Hertfordshire Community Trust (HCT). The date and reason for catheter insertion should also be recorded in patient notes. This will enable the community services to manage patients more effectively (including providing a catheter passport where required). Any instances where the information above (including catheter type) has not been captured in a discharge summary should be reported to the CCG GP Hotline for escalation. When reporting an issue, practices will need to supply the following details: patient NHS number; hospital discharged from (including ward if possible); summary of missing information (as per the checklist above). It is recommended that GP practices maintain a simple log of all escalations to the CCG (including date, reason for escalation, etc.). This will enable them to complete the quarterly returns spreadsheet. In addition to maintaining an electronic catheter register, GP practices will need to refer all long term catheter patients to HCT (as per the existing Integrated Community Team referral process). This will ensure that no patients are lost to follow-up. 24
*Note: it should be evident, from a discharge summary, whether the catheter is long or short term. If this information is not included, the CCG should be notified as per the process above. *Note: because SystmOne and EMIS Web are not currently interoperable, EMIS practices will need to ensure that the ICT referral form is populated with sufficient information before referring (e.g. date of catheter insertion, reason for insertion, etc.). If a patient presents for a consultation with a previously un-documented catheter (i.e. there is no record of the practice being informed that the patient was discharged from hospital with a catheter in situ), GP practices will need to add a code to their record and refer to HCT if required. In addition, practices should notify the CCG (via the GP Hotline) of any such cases so they can be raised as a clinical incident. For quarterly reporting purposes, it is recommended that practices utilise the log discussed above to record any such escalations. Repeat dispensing of catheter equipment (e.g. leg bags) should also be used as an opportunity to identify, code and report previously un-documented catheters still in situ. Information required for escalation by CCG: patient NHS number; Notification that practice was not informed of catheter insertion; Assumed place of discharge with catheter. GP practices will also need to document catheter removals (e.g. after a successful TWOC in the community). This can be achieved by using the following clinical codes (and supporting free text where required): SystmOne Code SNOMED CT Code Table 3 (CTV3) (Concept IDs) *Indwelling catheter removed XE0it 266768004 (Indwelling catheter removed) (Indwelling catheter removed) - Removal of urethral catheter 7B2B2 55449009 (Removal of urethral catheter) (Removal of urethral catheter) - Removal of suprapubic 7B2C2 75325006 catheter (Removal of suprapubic catheter) (Removal of suprapubic catheter) EMIS Web Code SNOMED CT Code Table 4 (Read V2) (Concept IDs) - Removal of urethral catheter 7B2B2 55449009 (Removal of urethral catheter) (Removal of urethral catheter) - Removal of suprapubic 7B2C2 75325006 catheter (Removal of suprapubic catheter) (Removal of suprapubic catheter) *Note on coding: practices can opt to continue using existing codes, as opposed to the one above (which has been included in this guidance to support practices to maintain a simple and reportable catheter register). However, it should be noted that this metric may include random practice audits across the year, hence it is important to implement a clear system. In order to support GP practices to achieve this aspect of the metric, local provides (including HCT) will be instructed to provide clear, physical confirmation (e.g. discharge summaries) when a 25
catheter has been removed. This will enable practices to monitor and report on catheter removals on a quarterly basis. Sharing patient records will provision HCT with the ability to directly update patient records (SystmOne only). In turn, this will enable community teams to code when a catheter has been removed (using the tables above). However, HCT will still be expected to provide physical confirmation that a catheter has been removed, and that the appropriate codes have been applied to the patients record. This will enable SystmOne practices to confirm that records have been updated appropriately. It will also ensure consistency across the CCG. The vast majority of short term catheters will be removed in a TWOC clinic shortly after insertion. Both SystmOne and EMIS Web practices will therefore need to review clinic letters to identify catheter removals, and then code appropriately using the tables above (if required). This will ensure that registers are kept up to date (regardless of whether catheters are short or long term). Any issues relating to catheter removal notifications should be escalated to the GP Hotline for resolution. CCG and Local Providers In addition to ensuring that directly affected providers understand the requirements of this scheme, the CCG will be working with local hospitals to improve discharge processes. It is therefore anticipated that the number of cases requiring escalation to the CCG will reduce significantly over the next twelve months. The CCG is also prepared to respond to any issues identified by practices, and provide further guidance where requested. Quarterly Reporting The following metrics will need to be reported on a regular basis: Metric Reporting Frequency Measurement Register list size at end of quarter Quarterly Count (accounting for additions and removals). Number of patients added to register Quarterly Count during quarter. Number of patients removed from register Quarterly Count during quarter. Number of escalations to CCG for Quarterly Count incomplete discharge summaries. Number of escalations to CCG for Quarterly Count previously un-documented catheters. Note on coding: the objectives of this metric do not include changing the way GP practices code catheter activity. If practices already have systems in place, they can continue to utilise these for the duration of the 18/19 CFF (assuming they fulfil the reporting requirement’s outlined above). However, it should be noted that this metric may include random practice audits across the year, hence it is important to implement a clear system. END 26
Item D3 – GSF/MDT Guidance GSF Meetings - CFF 18/19 Background On average 0.75% of your practice population will die each year. Most of these deaths can be predicted. Identifying patients thought to be in their last years of life enables earlier discussion of their wishes and improved care at the end of life. A proactive team approach to the shared care of frail elderly people with multiple co-morbidities, including cancer, becomes more possible. Well run meetings support individual clinicians to not only care for their patients better, but to also care for themselves. ‘Branding’ the meetings as supportive and ensuring the name of your register includes the term ‘supportive’ can make earlier conversations easier. What do I need to do? 1) Set up the meetings Identify and train a committed lead administrator with IT and organisational skills. If a GP cannot attend, the administrator will share important information. Involve your team – district nurses, community matrons, GPs, GP trainees, clinical nurse specialists, practice nurses, community specialist palliative care nurses, palliative care consultants, etc. Agree to set up a regular team meeting at least every 4-6 weeks lasting at least 60 minutes (it will vary depending on practice size). 2) Identify your cohort of patients 2.1 SystmOne Practices Ardens have set up a report on S1 that will pull through all the relevant information you need for your GSF meeting. Even if you are not using the templates, you can still access the report by following these steps: Go to Clinical Reporting > Ardens > Meetings > End of Life. Right click the ‘End of Life Registers’ report > show patients. Click on Select Output > Pre-defined report output > End of Life > Ok Right > table > open as CSV 27
This will provide you with a table that looks like this: NHS Number Name SCR-AI Consent GSF Status TEP DNACPR Anticipatory PrescribingPreffered Place of Care Preffered Place of Death 1244 Mrs L On gold standards palliative care framework 1245 Mrs M On gold standards palliative care framework 1246 Mrs N On gold standards palliative care framework 1250 Mr R On gold standards palliative care framework For resuscitation 1257 Miss Y On gold standards palliative care framework Not for attempted CPR (cardiopulmonary resuscitation) 1258 Mrs Z On gold standards palliative care framework Not for attempted CPR (cardiopulmonary resuscitation)Preferred place of care - home Preferred place of death: pt unable to express prefere 1259 Colonel Mustard On gold standards palliative care framework Not for attempted CPR (cardiopulmonary resuscitation) 1275 Mr C Bing GSF prognostic indicator stage C (yellow) - weeks prognosis Not for attempted CPR (cardiopulmonary Issue of palliative resuscitation) care anticipatory Preferred place medication of care -box home Preferred place of death: home 1276 Mrs M Gellar GSF prognostic indicator stage C (yellow) - weeks prognosis Not for resuscitation Issue of palliative care anticipatory Preferred place medication of care -box care Preferred home place of death: nursing home (first choice) 1277 Miss R Green GSF prognostic indicator stage C (yellow) Treatment - weeks Escalation prognosis Not Plan for resuscitation Prescription of anticipatory Preferred care medication place of care not- appropriate care Preferred home place of death: nursing home (first choice) 1242 Mr J GSF prognostic indicator stage B (green) - months prognosis 1243 Mr K GSF prognostic indicator stage B (green) - months prognosis 1249 Miss Q GSF prognostic indicator stage B (green) - months prognosis For attempted cardiopulmonary resuscitation Preferred place of care - home Preferred place of death: home 1256 Miss X GSF prognostic indicator stage B (green) - months prognosis Not for attempted CPR (cardiopulmonary resuscitation)Preferred place of care - care Preferred home place of death: care home 1270 Mr Dibble GSF prognostic indicator stage B (green) - months prognosis Not for resuscitation 1273 Mr Bolt Express consent forGSF coreprognostic and additional indicator SCR stage dataset B (green) upload Treatment - months Escalation prognosis Not Plan for resuscitation Preferred place of care - home Preferred place of death: home (first choice) 1279 Mr J Tribiani GSF prognostic indicator stage B (green) - months prognosis Not for resuscitation Prescription of palliativePreferred care anticipatory place of medication care - care Preferred home place of death: nursing home 1255 Mr W GSF prognostic indicator stage A (blue) - yr plus prognosis Not for attempted CPR (cardiopulmonary resuscitation)Preferred place care - patient Preferred unableplace to express of death: preference pt unable to express prefere You can then sort patients by GSF status to help you prioritise the patients to discuss and see what discussions need to take place with the patient e.g. Treatment Escalation Plans, Preferred Place of death. 2.2 EMIS Practices HBLICT have set up a template for EMIS Practices that will pull through all the relevant information you need for your GSF meeting. Guidance for this can be found at the following link: D3a - EMIS GSF Report Guidance (HBLICT to provide April 2018) 28
3) during the meeting 3.1 Prioritising Patients Needs based RAG coding helps you to organise your meetings, an option is shown here, but others exist: 1) Red – last days of life 2) Amber – last weeks of life or increasing decline 3) Green – last months of life or advancing disease 4) Blue – incurable condition but could live for years, e.g. dementia or frailty. Use your own and other staff’s knowledge of the patient and their health status/closeness to death, prioritise the most unwell. Use your prioritisation code as a guide to who to discuss first e.g. patients coded red. You will not need to discuss every patient on the list at every meeting e.g. stable patients coded green and blue. Include new additions since the last meeting and anyone else any team member has concerns about. Discuss all deaths since the last meeting including deaths of patients who were not on the register and sudden or unexpected deaths – consider bereavement care needs. 3.2 Agenda Plan the meeting; use the agenda as a tool, e.g.: 1) Introductions 2) Red patients (15 mins – include discussion of physical, social, psychological and spiritual dimensions) 3) Amber patients (30 mins) 4) Green/Blue ‘changing’ patients 5) Review of deaths – celebrating good care and identifying areas to improve 6) Review of relevant admissions/discharges 7) New patients to the register (It is important to record the RAG code at the point of joining the register). 8) AOB – such as educational points or Significant Event Analysis (SEA, see tip 3.4) 9) Summarise and plan date for next meeting 3.3 Running the meeting Chair and run the meeting in a positive and supportive way, the issues dealt with can be challenging, but keep control of time. Invite the lead/administrator to ensure GP notes are up to date and accurate, and highlight key areas – especially actions and accountabilities. Open the patient record when they are being discussed and add any notes as you go through the list Follow up agreed actions and responsibilities – plan the next meeting 3.4 Significant Event Analysis Review outcomes for patients: Highlight good practice from ‘good deaths’ Patients who died in hospital – was this the preferred place of death? If not, could the admission have been prevented? Identify any barriers that prevented a ‘good death’. • Patients not on the register who died – could they have been identified? • Encourage a culture of trust and learning from each other. • Identify training needs of the team, perhaps formalise SEA every six months to highlight important issues 29
4) After the meeting Complete the “GSF meeting record sheet” Remove the Patient Identifiable data from the spreadsheet (Column A & B) Send both to the CCG mailbox: ENHCCG.localities1@nhs.net 5) Payments Practices will be paid on completion of the minimum number of meetings held and subject to documentation as requested being submitted to the CCG. 30
Item D4 – GSF/MDT Meeting Template GSF Meeting Record Sheet Date of meeting________________________ Meeting number /8 (you must conduct at least 8 evenly spaced meetings in 12 months. Name of Surgery _______________________ Named GP Lead _____________________________ Staff present: (initials and job roles) No. of patients discussed ____________________________ Actions: Provider issues that need addressing: Further comments: Please send a copy of this completed sheet to ENHCCG.localities1@nhs.net along with the quarterly submissions. 31
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Item D5 – Post Death Audit Guidance Post Death Audits Primary Care - CFF 18/19 Background Post Death Audits (PDA) support the CCG to identify where gaps exist in the palliative and end of life care pathway. They provide the CCG with a snapshot of issues with current provision and areas for improvement. This helps to improve the quality of services for patients. In 2017/18 practices were asked to identify if the patient was a care home / nursing home resident and which care home this was. This has enabled us to identify care homes that were sending residents to hospital when they were end of life rather than keeping them at the home. We have then been able to work with these homes and provide training on end of life care. As a result we have seen an increase in the numbers of patients achieving their preferred place of death (PPD). Changes to the Post Death Audit for 2018/19 1) Reporting The CCG have developed a summary report that will be sent to practices on a quarterly basis. This will collate the results of the audit at a CCG, practice and locality level. Practices will then be able to see where they are performing well and where improvements may be made to the end of life care provided. Separate guidance has been developed to help practices understand the Post Death Audit Reports. 2) Changes to / additional questions 2.1 Care Planning This year we have added the option for practices to state that treatment escalation plans / DNACPR / addition of information to Summary Care Record has been offered but declined by the patient. This will allow for a more accurate reporting of those with and without these elements of an advance care plan. 2.2 GSF register A priority for the CCG is the early identification of palliative and end of life patients. For this reason we have added to the PDA “date the patient was added to the GSF register and RAG 33
code at that time”. This will enable us to provide you with a breakdown of how long before death the patient was identified as end of life. 2.3 Preferred Place of Death (PPD) To enable more accurate recording of the patients PPD, this is no longer a free text box. Instead this will be either a tick box or drop down box (depending on clinical system) and relate to the Read codes within the EoL template. 2.4 PPD - not achieved Again, to enable more accurate recording, PPD not achieved is no longer a free text box. Instead this will be either a tick box or drop down box (depending on clinical system). This will allow the CCG to see where there are issues in the pathways that are stopping patients from achieving their PPD. 3) Completing the Post Death Audits SystmOne EMIS Web No change from 2017/18 No change from 2017/18 4) Submitting the Post Death Audits 4.1 SystmOne Please run the report (no change from 2017/18) and send to: ENHCCG.localities1@nhs.net 4.2 Emis Please send the completed forms to: ENHCCG.localities1@nhs.net 5) Re-occurring issues from previous years 5.1 Patient identifiable information Please ensure that any submissions you make do not contain NHS numbers or patient names. Instead practices should number each one by creating an identifier consisting of: Practice code Financial Year Consecutive number For example: A12345-17/18-1 For practices that submit the PDA as a word document, please use this format to save/name the document and not patient names or initials. 34
5.2 Correct S1 reports On some occasions practices have submitted the wrong reports. This could be due to the way in which the reports are being run and practices experiencing issues should contact the HBLICT helpdesk. The report should have the headings and look like this: Did the If the discharge from Was the patient a patient have Was preferred place of If Yes, did the patient What was the What was the main Were hospital was related to residential / nursing care If YES, name of residential Was the death an advance Was the patient on Did the patient have an death (PPD) recorded in die in the preferred What was the If PPD recorded but not date of What was the diagnosis for these End of Life, was a clear Was the admission home resident? / nursing care home Date of death? unexpected? care plan? the GSF register? EPaCCS record? the notes? place of death? PPD? achieved, please indicate why? discharge? cause of death? admission? related? End of Life Plan in the potentially avoidable? Yes The home 01/04/2018 No Yes Yes Yes Yes Care Home Yes The home 01/04/2018 No No No Yes Yes Nursing home No 21/06/2018 Yes No No bed in hospice 15/06/2018 Pneumonia Pneumonia Yes Yes No No 26/06/2018 No Yes Yes Yes Yes Home Unavoidable admission 10/06/2018 Pneumonia Pneumonia Yes Yes No 6) Payments Practices payment based on completed quarterly submissions reviewed by End of Life Working Group. Practices to provide number of deaths and number of post death audits for each month within the quarterly submissions. Practice to analyse the data quarterly and report on the themes and any changes to practice procedures, record of date discussed at the MDT/GSF meetings and agreed actions, time frames and named owner of actions. 35
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Item D6 – Post Death Audit Tool Post Death Audit Tool Reference: DoB: Was the patient a residential / Yes No Date of nursing care home resident? death: If YES, name of residential / nursing care home Was the death unexpected? Yes No If No: Was the patient on the GSF register? Yes No Date added to the GSF register RAG code when added to the GSF Register (e.g. red, amber, green or blue) Yes and had Yes and No Was the patient offered a DNACPR one declined Yes and had Yes and No Was the patient offered an advance care plan? one declined Did the patient have an EPaCCS record? Yes No Was preferred place of death (PPD) recorded in the notes? Yes No If Yes, did the patient die in the preferred place of death? Yes No What was the PPD? Hospice or Home (patient choose Care / Nursing Home both) Pt unable to express preference Home Patient declined discussion Hospice Hospital If PPD recorded but not achieved, please indicate why? Admitted to hospice for specialist care - died in hospice Admitted to hospital by paramedics / 111 / OOH Bed unavailable at hospice Other Unable to remain at home - rapid deterioration Unavoidable hospital admission - died in hospital THE REMAINDER OF THE TOOL ONLY NEEDS COMPLETING IF PATIENT DIED WITHIN 30 DAYS OF DISCHARGE FROM ACUTE HOSPITAL 37
What was the date of discharge? What was the cause of death? What was the main diagnosis for admission? Were these related? Yes No If the discharge was related to End of Life, was a clear End of Yes No Life plan in the discharge letter? Was the admission potentially avoidable? Yes No Note that the tool will be available on GP clinical system Additional guidance for the Post Death Audit tool can be found below: For SystmOne Practices – D6a Additional Guidance for Post Death Audit tool - SystmOne For Emis Practices – D6b Additional Guidance for Post Death Audit tool - EMIS 38
Item D7 – Post Death Audit Access Guidance Understanding the Post Death Audit Report. Access to the Post Death Audit report can be found on the CCG website link below D7a Post Death Audit report Guidance on how to read and use the Post Death Audit, can be found on the CCG website link below D7 Post Death Audit Access Guidance 39
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Item D8 – Dementia Care Planning Guidance Dementia Care Planning Guidance Ensure Care Plans are in place and shared for all patients diagnosed with dementia and they are being reviewed annually. Rationale Patients diagnosed with dementia require robust care plans (and advanced care plans) developed in primary care. Who are cohort within this CFF element? Patients diagnosed with dementia. Practices are being asked to provide the following to assess impact: Practices to identify patients diagnosed with dementia who have a care plan in place that has been shared and has been reviewed annually 1) Identify patients diagnosed with Dementia; 2) Patient to have personalised care planning in place that has been shared with partner organisations/carers 3) Patients with a personalised care plan have had the care plan reviewed within preceding 12 months How do I record the information? SystmOne – Ardens SystmOne – Non Ardens EMIS Web Users Users Use the Dementia Continue to use the same Continue to use the same template to capture key Personal Care Plan that Personal Care Plan that information. you used for 17/18 and you used for 17/18 and - Click on Care Plan have used in previous have used in previous - Click on Generic Care years as part of the years as part of the Plan make sure you avoiding unplanned avoiding unplanned select the code from admissions DES. admissions DES. the drop down box Signpost patients (where Signpost patients (where Signpost patients (where appropriate) to self- appropriate) to self- appropriate) to self- management support on management support on management support on the Health in Herts the Health in Herts the Health in Herts webpages webpages. webpages 41
Reporting Requirements/Frequency Practices to complete Dementia Register and submit data on a quarterly basis: 1) number of patients on register 2) number of patients on register with a care plan 3) number of patients who have had a review within the preceding 12 months CCG to review submissions quarterly and report to the Dementia Strategy Group. Agreed payment for care planning This payment is for those patients who are not moderately or severely frail and who therefore would be unlikely to otherwise meet the criteria for payment for care plans. Dementia plans will be reimbursed at a rate of £50 and SMI checks will be reimbursed at a rate of £30. Sharing the care plan Once you have identified your cohort and completed the care plans, you need to ask for consent from the patient to share information. With the patient: Print or email the documents to the patient With other professionals With the permission of the patient, practices can add additional information about specific conditions to the summary care record to make it an enhanced summary care record. Once you have selected this read code and saved the record, there is nothing further for you to do as the system will automatically upload the information. Patients at S1 practices can consent to having their whole record shared with other S1 users e.g. hospices and this will give a more in depth picture to other health care professionals. More information can be found here: http://www.hblict.nhs.uk/scr/#toggle-id-8 The sharing of patient records and care plans/treatment plans is part of the wider “My Care Record” project 42
Read Codes SystmOne EMIS & SNOMED Concept (CTV3 Vision (v2 ID Code (SNOMED Code) Code) replaces Read CTV3 & v2 in all GP systems during 2018) Dementia care plan XaaBZ 8CMZ 869791000000101 Dementia care plan agreed XacIx 8CMZ0 956841000000106 Dementia care plan declined XacIz 8CMZ2 956881000000103 Dementia care plan reviewed XacIy 8CMZ1 956861000000107 Dementia care plan review declined XacJ0 8CMZ3 956901000000100 Dementia advance care plan XacLx 8CMe0 959361000000105 Dementia advance care plan agreed XabEk 8CSA 713600001 Dementia advance care plan declined XabEi 8IAe0 956881000000103 Dementia advance care plan review declined XacM2 8IAe2 959461000000102 Review of dementia advance care plan XabEl 8CMG2 956861000000107 END 43
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Item D9 – Physical Health Checks Guidance for SMI Patients Improving physical health checks for people with severe mental illness (SMI) in primary care Rationale In the Five Year Forward View for Mental health1 NHS England committed to lead work to ensure that by 2020/21, people living with severe mental illness (SMI) have their physical health needs met by increasing early detection and expanding access to evidence based physical care assessment and intervention each year. This element of the CFF is to incentivise practices to undertake appropriate and timely physical health assessments to reduce the risk of poor physical health in this population and evidence they have supported patients using available health information and advice services to take up tests and interventions that reduce the risk of preventable health conditions. Who are the people with SMI? Patients who are diagnosed with schizophrenia, bi-polar affective disorders and other psychotic disorders. Please note people with SMI may also be identified under other care planning elements of the CFF. Practices are being asked to provide the following to assess impact: 4) Identify patients on SMI register; 5) Complete the recommended physical health assessments metrics (not covered via QOF and/or NHS check) annually for patients with SMI: a. Whose care has always been solely in primary care, or b. Who have been discharged from secondary care back to primary care; or c. Who have been in contact with secondary care mental health teams (with shared care arrangements in place2) for more than 12 months and whose condition has stabilised. 6) Follow-up: offer, delivery of or referral to appropriate NICE recommended interventions: “don’t just screen, intervene” 7) Follow-up: ensure personalised goals and action plan, engagement and psychosocial support are in place to support physical health What are the health check requirements? There is overlap with physical health checks currently being incentivised through different funding streams that are offered by primary are i.e. Mental Health Quality Outcomes Framework (QOF) and NHS Health Check for adults between 40-70 years old who have not been diagnosed at risk of specific conditions. 1 https://www.england.nhs.uk/publication/the-five-year-forward-view-for-mental-health/ https://www.england.nhs.uk/publication/improving-physical-healthcare-for-people-living-with- severe-mental-illness-smi-in-primary-care-guidance-for-ccgs/ 2 HPFT Shared care protocol for physical health checks for patients with SMI http://www.hpft.nhs.uk/media/1842/item-13a-physical-health-strategy-final-board-paper.pdf 45
For the purpose of payment, for this element of the CFF, practices will only receive payment to complete the outstanding physical health check elements for patients with SMI, that are not covered by QOF and for those patients not eligible for the NHS Health Check. The purpose of the CFF payment is to incentivise primary care to annually deliver the following checks For patients with SMI aged 40-70 years old eligible for NHS Check - metrics Full blood count* ECG before starting anti- psychotic medication if: (there is family or personal history of CVD, if a physical health check indicates possible risk (e.g. blood pressure monitoring, if they are taking medication known to cause ECG abnormalities or if they are admitted as an inpatient). Liver function tests* Prolactin* Thyroid function tests Kidney function tests (urea and electrolytes) Serum calcium levels Sexual health and contraception Oral health (* The following results will be accessible to all clinicians and practitioners via ICE or Pathweb) For patients with SMI NOT eligible for NHS Health Check - metrics Family History Smoking Status Illicit Substance misuse BMI or other obesity measure (weight and waist circumference), exercise and diet Total cholesterol, LDL cholesterol, HDL cholesterol and triglycerides HbA1c and fasting glucose or random blood glucose* Full blood count* ECG before starting anti- psychotic medication if: (there is family or personal history of CVD, if a physical health check 46
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