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# LOV E T T W H E R E YO U L I V E Welcome When it comes to buying, selling and renting property, we advise across all types of markets: from houses to flats, retail units to hotels. We are delighted to have helped thousands of customers since our foundation, many of whom return to us time to Lovett and time again. As a leading estate agent in Bournemouth, our values resonate with our staff day-in, day-out: integrity, passion, property-focused, results-driven and impeccable, ethical standards. We have a strong family heritage with a pro-active approach, seamlessly combining our traditional values and methods of estate agency with the very latest technology in our sector. Lovett International is an award- winning estate and letting agent in Dorset, with branches that cover Bournemouth, Poole, Christchurch and everywhere in between. We are fully equipped to help you achieve your property goals, whatever your needs may be. A M U LT I AWA R D - W I N N I N G T E A M We approach every property transaction with passion, professionalism and transparency. With over 60 years of collective experience within the local property market we have a wealth of knowledge and expertise in dealing with all property types. We have become a major player within the local property market since our foundation in 2005. Our services are tailored to help you maximise the value of your asset, within your desired timescales, proactively helping every step of the way. As a leading Bournemouth estate agent, we are confident that our industry recognised, multi award- winning service puts us in prime position to advise you, whatever your needs may be. 2 3
# LOV E T T W H E R E YO U L I V E Why choose Lovett? F U L LY I N C LU S I V E M U LT I P L E AWA R D - A T R U ST E D LO C A L A trusted independent MARKETING W I N N I N G S E RV I C E AG E N T F O R OV E R 15 YEARS estate agent for over Our marketing department works tirelessly to ensure your property We are passionate about delivering a great experience to With over 60 years of collective 15 years. is seen in the right places. We ensure that your property gets the our clients. Our repeat business and clients’ testimonials are our experience within the local property market we have a very best marketing from day one greatest compliment. We are wealth of experience in dealing with no upfront charges. sure that you will love our with all property types. We have industry-recognised multi become a major player within the award-winning service. local property market since our foundation in 2005 and our track record speaks for itself. P R O P E RT Y I S O U R PA S S I O N We aim to set the highest possible standards in estate agency and take care in presenting your property so it is shown to its maximum potential. We work closely with you to achieve the best possible price, within a time-frame that suits your D E D I C AT E D SA L E S C O M M U N I C AT I O N THE COMPLETE goals, whether you are looking to sell or let. PROGRESSOR & F E E D B AC K S E RV I C E We appreciate that the world of property can We understand that agreeing a When dealing with your When it comes to property, we be daunting and always take the time to explain sale is only half of the job. Unlike biggest asset we believe that advise across all types of markets: processes, answer questions and keep you other agencies, we employ a communication is key. We are from houses to blocks of flats, informed at every step. dedicated sales progressor to always here for you when you retail units to hotels. Our services Our reputation has been built over many years. actively push your sale through need us and use the latest are tailored to help you maximise It is something that is important to us and we take to completion, ensuring that you technology in our sector to the value of your asset and realise very seriously. We all take pride in our work and, as are in safe hands every step of provide you with detailed your property goals. a team, work together with you to reach your goals. the way. feedback and keep you informed. 4 5
# LOV E T T W H E R E YO U L I V E Trusted local leaders Anyone I spoke to in the office was always able to assist. Even if the person I was dealing with wasn’t available, I always received the help I needed. Mrs Bannister We are confident that our multiple award-winning service cannot The Lettings Department understand be bettered by any other agent, and fulfil our requirements going to demonstrated by the fact that we great lengths to find the type of tenants we desire. are consistently the market leader Mr & Mrs Furlong in our core postcodes. O U R T R AC K R E C O R D S P E A K S FOR ITSELF We are delighted to be trusted by hundreds of clients throughout the BH postcodes area every year, many of whom return to us time and time again. B E ST E STAT E AG E N T G U I D E 2 0 2 0 Ranked amongst the top 10% of UK estate agents. G O L D AWA R D British Property Awards 2016, 2017 and 2018. S I LV E R AWA R D Best Single Office in the South West at the 2016 Estate Agency of the Year Awards, in association with The Times and Sunday Times. SHORTLISTED Negotiator Awards 2018. 6 7
# LOV E T T W H E R E YO U L I V E Selling your home S E L E C T I N G A N E STAT E AG E N T When it comes to choosing the best estate agent to act on your behalf there are some crucial factors to consider: • Reputation, Awards and Testimonials – Is the agent trustworthy? • Previous Sales Figures – Is the agent selling? • Market Presence – Are they established and We understand that selling your well known? • Marketing Techniques – Are they going to get property can be daunting as it is your property the best exposure? a hugely valuable asset. It pays to P R E S E N T I N G YO U R P R O P E R T Y have the right agent on your side Making sure that your home is clean and tidy for from the very start to ensure that viewers is very important as it could have an impact on the offer you receive. Ensuring that the property every aspect of the transaction is is presented at its very best when photos are being taken will lead to greater interest, greater viewing dealt with smoothly and efficiently. numbers and potentially a higher asking price. VA LUAT I O N Our professionally trained property consultants are deeply knowledgeable about the local market and undertake extensive research to provide you with an honest, fair and accurate valuation. You will always be met by a senior member of our sales team who will be able to show you data relating specifically to your property, so you can be sure that you are in safe hands. As one of the Bournemouth’s leading estate agents we are here to help you maximise the value of your property, whilst selling it within the best possible timescale. We use our years of expertise to guide you through every step, from the valuation to handing over the keys upon completion. 8 9
# LOV E T T W H E R E YO U L I V E Marketing your P R O P E RT Y P O R TA L S ‘ F O R SA L E ’ B OA R D S O U R DATA B AS E • Advertising across every major • For sale board erected within OF BUYERS property portal and our own website 5 days of instruction, if permitted • Property details emailed out and applicants phoned upon instruction property, at no • Video tours • Boards placed in prominent positions • High quality photography and • Every office and negotiator working WO R D O F M O U T H detailed descriptions to sell your property • Professionally managed social • Extensive database of active media advertising • A detailed floor plan. 37% of buyers prospective buyers extra cost will not enquire about a property • Dedicated in-house marketing director, • Periodic phone-outs organised without a floor plan bespoke marketing solutions available specifically for your property • Free upgrade to a Premium Listing, • Local events, projects and charities sponsored in the local community OT H E R T R A D I T I O N A L increasing online interest by 33% METHODS LO C A L P R O P E RT Y • Open days available upon request OUR BRANCHES P U B L I C AT I O N S • Viewing tours set up for • Local offices in prominent locations • Advertising in local leading potential buyers • Window advertising across all of our property publications • Auction service available Our marketing department work branches • 24/7 touch screen displays across all • Bespoke articles in leading media publications for homes of distinction tirelessly to ensure your property of our branches is seen in all the right places. DORSET 10 11
# LOV E T T W H E R E YO U L I V E Viewings & feedback We aim to report back to you with detailed feedback within 24 hours, where possible. We will outline any positive, negative and price-related comments to help us build a picture of what the market is saying about your home. K E E P I N G YO U I N F O R M E D Our professional staff always keep a close eye on the market to ensure that your property listing remains fresh, current and attracts the interest required to achieve a successful sale. We consider current market trends, comparable property data, viewing feedback and online interest to determine how well your property is performing. We will keep you informed with regular marketing updates and suggest changes in the marketing strategy if necessary. A strategic action plan can often create renewed interest in your property and ensures that it stays at the forefront of a prospective buyer’s mind. 12 13
# LOV E T T W H E R E YO U L I V E Agreeing the sale Receiving an offer on your property is an exciting moment. It is crucial that this stage is dealt with correctly. ENSURING IT’S THE C H O O S I N G A S O L I C I TO R RIGHT BUYER We advise that you instruct a solicitor when you As soon as an offer is received, we will first put your property on the market. This is so notify you both verbally and in writing. that when you accept an offer, they’re already in possession of your title deeds and can promptly We will confirm the buyer’s finances and send out a draft contract, eliminating any time delay. ability to proceed so that you can make an informed decision whether or not This gives you the peace of mind that you are fully to accept the offer. It is important that prepared to proceed with an acceptable offer, this stage is handled carefully, fairly and reducing possible delays and minimising the risk ethically and we will negotiate hard to of fall-through. make sure that you are getting the best price possible. It is essential that no stone is left unturned when deciding on the right buyer, so all parties involved are confident in moving the sale forward. 14 15
# LOV E T T W H E R E YO U L I V E We’re with Clair is a real credit to your organisation, always you every step available to talk and pressure chase for me. I could contact her anytime and she didn’t mind. Mrs Bannister of the way Clair has been a godsend in keeping all parties informed of sales progression and being there to ask all those little questions you don’t want to bother solicitors with! We couldn’t have done it without her. Mrs Henderson Agreeing the sale is only half the job. The aftercare was with Clair, who is amazing. I could not sing her praises any more, she was on the ball from start to finish. Mr Smith YO U R OW N D E D I C AT E D I highly recommend them for professionalism, SA L E S P R O G R E S S O R keeping in contact and they all worked very Our service continues with our dedicated hard to help me secure and more importantly in-house sales progressor who will keep keep my sale. Well done to all the team. you updated throughout the transaction. Mrs Plater They will chase solicitors on your behalf to ensure the sale moves forward in a timely manner. Our sales progressor will offer advice throughout the conveyancing process, We could not be more grateful for the team if required, to make the transaction as working tirelessly to make our sale happen. smooth as possible. Do not hesitate to choose Lovett! Yes, selling Our fall-through rate is considerably property costs money but Lovett are worth lower than the market average due to every single penny! this service, making the process less Mrs Kerley stressful, saving time and money. 16 17
# LOV E T T W H E R E YO U L I V E Designed meaning as soon as we get an update, you will too, giving you full transparency on the progress of your sale. This system is designed to run alongside your personal just for you contact with us, which we hope will enhance your overall selling experience with Lovett. We understand that communication is key. YO U R B E S P O K E C L I E N T LO G I N Throughout the sale, you will be able to access information about your property 24/7 via the “My Lovett” section of our website. This comprehensive tool will give you an up-to-date report on the marketing of your home, so you can see what efforts we are making to sell your property within the timescales you require. This bespoke system will allow you to stay in touch with your property sale, any time, any place. Once a sale is agreed, you will be able to track the progression of the transaction at each and every stage. This service is updated in real time, 18 19
# LOV E T T W H E R E YO U L I V E A new way R E AS O N S TO C O N S I D E R U S I N G O U R AU C T I O N S E R V I C E : • Low lease of selling, our • Property too small to mortgage • Rising ground rent or service charge • Undesirable property location • Poor property condition auction service If your property has any of the above, we can help you achieve a sale within a short timeframe. Here’s how auction can benefit you: • All estate agency fees are paid by the purchaser • 28 days between purchase and exchange, unless agreed otherwise • The opportunity to sell the property over market value Selling your property at auction • Professional qualified auctioneers working on your behalf could be the best way to secure Our auction partner uses a unique approach called a swift sale at the right price. Buyer’s Premium. The purchaser is responsible for paying the commission for the sale of the property, not the vendor. A N A LT E R N AT I V E WAY OF SELLING We work closely with an auction partner to offer this method of sale, which can be an alternative to a normal private treaty sale. The main difference of selling by auction is that it is governed by a fixed timescale for exchange and completion. Exchange occurs on the fall of the hammer on the day of the auction, with completion often taking place as quickly as 28 days later. Another key difference of using this method of selling is the way the value of a property is assessed. When selling a property at auction, the auctioneer will use a pricing strategy that generates interest from multiple buyers and in doing so will encourage the ‘bid up’ system in an auction environment. Selling through auction is not suitable for every client or property, but if it is a consideration, we can offer expert advice. 20 21
# LOV E T T W H E R E YO U L I V E Our lettings service We pride ourselves on letting your property quickly, efficiently and to the most suitable tenant. We understand an empty property is losing you money. W E LO O K A F T E R YO U R P R O P E RT Y AS I F I T W E R E O U R OW N With over 15 years’ experience in the Others like to sit back, relax and let industry your property is in good hands us carry out all the hard work with no with us. We treat your property as if it interruptions. We can tailor our services were our own. to meet your needs. We appreciate each of our landlords will We work with a legal lettings team which have different requirements for managing helps us keep up to date with the forever their property. Currently, some landlords changing lettings legislation, this is really like to assist with maintenance issues, important when renting your property. carry out their own GSC with their own There have been over 250 changes in registered plumbers and require us to lettings legislation in the last 2 years. market the property, find and vet their Having an agent who is up to date tenant/s, register the deposit then collect with all the changes could save you and forward their rent. thousands of pounds. 22 23
# LOV E T T W H E R E YO U L I V E Community is at the heart of We regularly hold and attend events, raising awareness and supporting charities and organisations such as MacMillan Cancer Support, Lewis Manning what we do Hospice, The Royal British Legion, and Christchurch Food Festival to name a few. We have donated over £60,000 to charities in the last four years. Engaging in our local community is incredibly important to Lovett. We believe in supporting the area in which we operate, from people to businesses, charities, arts and education. ORGANISATIONS WE’RE ASSOCIATED WITH: • Love Dorset • Hurn Indoor Cricket Centre • Mission Christmas • Christchurch Food Festival • Save The Children • Royal British Legion • Cash4Kids • Macmillan Caring Locally • Highcliffe Charity Players • Diverse Abilities • Christchurch Infants School • Miss Dorset Festival • Hurn Bridge Skittles League • Poole Pirates 24 25
The household name in estate Getting in touch... Contact details agency E: info@lovettinternational.com W: www.lovettinternational.com T: 01202 303 044 Social: 26 27
Contact A: 716 Christchurch Road, A: 455 Christchurch Road, Boscombe, Dorset, Bournemouth, Dorset BH7 6BZ BH1 4AD www.lovettinternational.com
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