Community Wildfire Safety Program - REGIONAL WEBINAR ALAMEDA, CONTRA COSTA AND SAN MATEO COUNTIES JULY 8, 2021 - PGE
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Community Wildfire Safety Program REGIONAL WEBINAR ALAMEDA, CONTRA COSTA AND SAN MATEO COUNTIES JULY 8, 2021
Introductions Senior Manager, Local Laura Wetmore Customer Experience Sarah Yoell Local Public Affairs Representative Colby Peterson Vegetation Program Supervisor Frank Fraone Senior Public Safety Specialist Vic Baker Senior Manager, Diablo Division Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 2
Topics for Today Community Wildfire Safety Program Local Work in Your Community Public Safety Power Shutoff Overview Customer Resources and Support Q&A PG&E Report It Safety App Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 3
Wildfire Risks Across PG&E’s Service Area The California Public Utilities Commission (CPUC) has a map that designates areas that are most at risk for wildfire. This map helps us to plan and prioritize wildfire prevention efforts. CONTRA COSTA CONTRA ALAMEDA SAN MATEO COSTA Total Customers 632,689 454,391 301,234 Served Customers in HFTD 29,683 17,642 15,606 SAN MATEO Total Distribution 2,188 2,236 1,552 Line Miles ALAMEDA Distribution Line 347 442 363 Miles in HFTD Total Transmission 744 907 354 Line Miles High Fire-Threat Areas Transmission Line Tier 2 - Elevated 169 430 61 Tier 3 - Extreme Miles in HFTD PG&E service area The CPUC HFTD map can be accessed at: cpuc.ca.gov/firethreatmaps Source: California Public Utilities Commission Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 5
Community Wildfire Safety Program REDUCE WILDFIRE POTENTIAL ▪ Asset inspection and repair ▪ Enhanced vegetation management (EVM) ▪ System hardening ▪ Targeted device replacement ▪ Public Safety Power Shutoffs (PSPS) IMPROVE SITUATIONAL AWARENESS ▪ Wildfire Safety Operations Center ▪ Weather stations ▪ High-definition cameras ▪ Meteorology ▪ Satellite detection ▪ Bolster field-based wildfire expertise for program validation REDUCE IMPACTS OF PSPS EVENTS ▪ Focus on areas of highest risk ▪ Continuously improve based on feedback and past experience ▪ Further expand our ongoing coordination with and support for customers and communities ▪ Enhanced microgrid capability Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 6
Local Wildfire Safety Progress – Alameda and Contra Costa Counties ALAMEDA COUNTY CONTRA COSTA COUNTY COMPLETE 2021 2021 COMPLETE 2021 2021 WILDFIRE SAFETY EFFORTS THROUGH 2020* PROGRESS PLAN THROUGH 2020* PROGRESS PLAN System Hardening 4 0 0 15 0 2 LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES Enhanced Vegetation 45 0 0 86 4 0 Management** LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES LINE MILES High-Definition Cameras 2 7 ONGOING‡ 10 6 ONGOING‡ CAMERAS CAMERAS CAMERAS CAMERAS Weather Stations 28 2 ONGOING‡ 33 2 ONGOING‡ STATIONS STATIONS STATIONS STATIONS Sectionalizing Devices 72 1 7 39 1 5*** DEVICES DEVICE DEVICES DEVICES DEVICE DEVICES Community Resource 1 9 1 10 2 10 3 10 ONGOING† ONGOING† Centers (CRC) INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR INDOOR OUTDOOR *Cumulative progress from 2018 through 2020. **Data is approximate and subject to change. ***Includes contingency locations that may not be completed in 2021. Plans are subject to change. Quarterly progress updates pge.com/wildfiresafety †CRC planning for 2021 is conducted in coordination with local agencies/tribes and is ongoing. ‡Identified on a monthly basis. are available at: Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. Data as of May 2021. 7
Local Wildfire Safety Progress – San Mateo County SAN MATEO COUNTY COMPLETE 2021 2021 WILDFIRE SAFETY EFFORTS THROUGH 2020* PROGRESS PLAN System Hardening 2 0 5 LINE MILES LINE MILES LINE MILES Enhanced Vegetation 66 1 10 Management** LINE MILES LINE MILE LINE MILES High-Definition Cameras 6 3 ONGOING‡ CAMERAS CAMERAS Weather Stations 17 6 ONGOING‡ STATIONS STATIONS Sectionalizing Devices 43 5 20*** DEVICES DEVICES DEVICES Community Resource 5 7 5 6 ONGOING† Centers (CRC) INDOOR OUTDOOR INDOOR OUTDOOR *Cumulative progress from 2018 through 2020. **Data is approximate and subject to change. Quarterly progress updates pge.com/wildfiresafety ***Includes contingency locations that may not be completed in 2021. Plans are subject to change. †CRC planning for 2021 is conducted in coordination with local agencies/tribes and is ongoing. are available at: ‡Identified on a monthly basis. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. Data as of May 2021. 8
System Hardening We are installing stronger poles, covered power lines and conducting targeted undergrounding to further reduce wildfire risks. ALAMEDA COUNTY System hardening will: ▪ Enhance long-term safety, especially during times of high fire-threat ▪ Improve reliability during winter ▪ In certain cases, reduce Public Safety Power Shutoff event impacts Completed System Hardening Work Planned System Hardening Work 4 Line Miles To Date* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 9
System Hardening CONTRA COSTA COUNTY SAN MATEO COUNTY Completed System Hardening Work Planned System Hardening Work 15 Line Miles 2 Line Miles To Date* To Date* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 10
Installing Sectionalizing Devices to Reduce the Scope of PSPS We’re installing new sectionalizing devices to limit the number of customers impacted during a Public Safety Power Shutoff event. ALAMEDA COUNTY High Fire Threat District Tier 2 - Elevated 73 Total High Fire Threat District Devices* Tier 1 - No HFTD PG&E Substation Sectionalizing devices installed in 2019 & 2020 Sectionalizing devices installed in 2021 Sectionalizing devices planned in 2021 Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 11
Installing Sectionalizing Devices to Reduce the Scope of PSPS CONTRA COSTA COUNTY SAN MATEO COUNTY High Fire Threat District Tier 2 - Elevated High Fire Threat District Tier 1 - No HFTD PG&E Substation Sectionalizing devices installed in 2019 & 2020 Sectionalizing devices installed in 2021 Sectionalizing devices planned in 2021 40 Total 48 Total Devices* Devices* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 12
Monitoring High-Definition Cameras for Wildfires We’re supporting the installation of new ALAMEDA COUNTY high-definition cameras in high fire-threat areas, which allow PG&E and first responders to monitor potential wildfire threats in real time. PG&E HD Camera Non-PG&E Camera that looks into PG&E’s service area 9 Total PG&E Cameras To Date* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 13
Monitoring High-Definition Cameras for Wildfires CONTRA COSTA COUNTY SAN MATEO COUNTY PG&E HD Camera Non-PG&E Camera that looks into PG&E’s service area Data and images are publicly available at: alertwildfire.org pge.com/weather 16 Total PG&E 9 Total PG&E Cameras Cameras To Date* To Date* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 14
Advanced Weather Stations to Improve Situational Awareness We’re adding advanced weather stations to ALAMEDA COUNTY better understand how severe weather can impact our system and proactively respond to potential threats. PG&E Weather Station Remote Automated Weather Stations (RAWS) within PG&E’s service area 30 Total PG&E Stations* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 15
Advanced Weather Stations to Improve Situational Awareness CONTRA COSTA COUNTY SAN MATEO COUNTY PG&E Weather Station Remote Automated Weather Stations (RAWS) within PG&E’s service area Data publicly available at: mesowest.utah.edu pge.com/weather 35 Total 23Total PG&E PG&E Stations* Stations* Locations are approximate and may overlap. *Cumulative progress from 2018 through May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 16
New Technologies Rapid Earth Fault Current Limiter Automatically and rapidly turns off power if there is an issue with a power line LiDAR Light Detection and Ranging (LiDAR) technology uses lasers to virtually examine the system and digitally review and record completed vegetation management work Fire Spread Modeling Using advanced computer modeling to provide a real-time analysis of wildfire behavior, simulating the spread of wildfires and identifying areas to prioritize work Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 17
Routine and Enhanced Vegetation Management Establishing increased safety ROUTINE Vegetation Management ENHANCED Vegetation Management clearances between power lines and surrounding vegetation in Meeting state standards that require 4-feet of clearances around distribution high fire-threat areas. This power lines in high fire-threat areas, includes assessing trees with the with recommended minimum potential risk to strike lines or clearances of 12 feet at time of trim to ensure year-round compliance.* equipment if they are tall enough. miles completed 4,300 through 2020 2021 GOAL: 1,800 high-risk miles 2021 IMPROVEMENTS: ▪ Improving and increasing work verification and inspections ▪ Creating a centralized team of arborists to address issues in real-time ▪ Piloting ground-based For illustrative purposes only LiDAR technology *Dead, diseased and dying trees that pose a hazard are also addressed. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 18
Enhanced Vegetation Work in San Mateo County We are exceeding state vegetation and fire safety standards by addressing vegetation that poses a higher potential for wildfire risk to maximize the safety of our customers and communities. COMPLETE 67 Line Miles TO DATE* 2021 PLAN 10 Line Miles 2021 PROGRESS† 1 Line Mile 2021 Planned Work Local work plans are subject to change. *Cumulative progress from 2019 through May 2021. †2021 data as of May 2021. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 19
Public Safety Power Shutoff
Types of Outages PG&E customers may experience outages for different reasons. Why is Power Emergency Planned Public Safety Rotating Outages Active Wildfires Shut Off? Repairs Maintenance Power Shutoff Advanced Updates after and 10-day advance Updates after or Advanced notification/ during outages notification during outages notification/ regular updates ▪ Phone calls ▪ Phone calls regular updates ▪ Phone calls* ▪ Texts ▪ Texts ▪ Phone calls* How Will We ▪ Emails ▪ Emails ▪ Emails ▪ Emails ▪ Texts ▪ Texts Inform ▪ Social media ▪ Social media Customers? ▪ News releases ▪ News releases ▪ Local/Tribal ▪ Local/Tribal government government outreach outreach ▪ CBO** outreach Who Makes the CAISO, the state’s N/A PG&E CAL FIRE or first PG&E Decision? grid operator responder agencies *Via interactive voice recordings (IVR) **Community-based organization Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 21
What is a Public Safety Power Shutoff? Safety is our most important responsibility. That is why we may need to turn off power as a last resort to prevent wildfires during severe weather conditions. High winds and dangerous conditions To prevent such fires, Once severe weather Once inspections can cause branches and we may need to turn has passed, we will and any repairs are debris to contact off power. inspect the system complete, power energized power lines. and repair is restored. any damage. This is called a This could damage Public Safety Power our equipment and cause a wildfire. Shutoff (PSPS). Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 22
What Conditions Could Lead to a PSPS Event? We carefully review a combination of factors when deciding if power must be turned off for safety. These factors include: Low humidity Forecasted high A Red Flag Condition of dry On-the-ground, levels generally winds above 20 Warning issued by material on the real-time 30% and below mph and gusts the National ground and observations above 30-40 mph Weather Service vegetation near lines This year, our decision-making process is evolving to also account for the presence of trees tall enough to strike power lines when determining if a PSPS event is necessary. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 23
Tree Overstrike Exposure and PSPS Decision-Making The safety of our customers and communities is our most important responsibility. Consistent with the recommendation of the federal court, we have developed additional criteria for our PSPS program. To reduce the risk of major wildfires, PG&E may Approx. 5.3 million trees are tall enough to turn off power on distribution lines* where there strike distribution lines in high fire-threat districts. are large amounts of trees tall enough to fall into These may be outside our electric lines during severe weather. easements and rights of way Customers who live in areas of the highest wildfire risk may experience more frequent PSPS events compared to last year’s weather conditions. We are sharing community-specific information regarding these potential impacts with customers, cities, counties and tribes. For illustrative purposes only *Does not include transmission lines (which are considered to be > 60 kV) Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 24
Identifying Potential Impacts from Updated Criteria We have studied 10 years of weather data from 2010 to 2019 to analyze the potential impact of the updated criteria. ALAMEDA COUNTY CONTRA COSTA COUNTY SAN MATEO COUNTY WITH WITH WITH Potential BASELINE UPDATED BASELINE UPDATED BASELINE UPDATED Customer Impacts CRITERIA CRITERIA CRITERIA ~0.3 ~0.3 ~0.3 ~0.3 ~1.8 ~2.4 Event events events events events events events Frequency per year per year per year per year per year per year Average Event ~12.9 ~16 ~19.8 ~19.6 Duration IP IP (excludes restoration time) hours hours hours hours Average Event ~1.3K ~2.8K ~ 2.6K ~2.8K IP IP Customer Count* customers customers customers customers Largest Event ~2.8K ~4.6K ~5.7K ~6.1K IP IP Customer Count* customers customers customers customers IP = In Progress; PG&E’s analysis of overstrike potential and additional refinement for PSPS criteria in 2021, are ongoing; additional information will be shared as it is available. *Averages were calculated using all events from the 10-year historical baseline and the same number of events using the new criteria. This excludes a portion of smaller-scale events using the new criteria. All data is for planning purposes only and additional analysis is ongoing. The size and scope of actual PSPS events is dependent on weather. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 25
How Will Customers be Notified? When severe weather is forecast, we provide advance notice prior to turning off power and updates until power is restored. Timing of Notifications (when possible) 2 days 1 day Just before During Once before power is before power is power is turned off the PSPS event power is restored turned off (WATCH) turned off (WATCH) (WARNING) Notifications sent via New for 2021 | Address Alerts automated calls, texts Receive PSPS notifications, available in multiple and emails. languages, for any location, such as: We will also use pge.com, social media and will inform local news and radio. ▪ The home of a friend or loved one ▪ Your child’s school or day care @pacificgasandelectric ▪ Your work or business @PGE4Me Enroll at: pge.com/addressalerts @pacificgasandelectric Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 26
Public Safety Power Shutoff Customer Resources and Support
Customer Support Programs We are listening to our customers. In response to your feedback, we are improving notifications, providing batteries and generator rebates and enhancing resources for qualifying customers. PROGRAM 2020 STATUS 2021 PLAN ▪ Accurate notifications consistent across all channels ▪ Notifications with restoration timing ▪ Refined and concise messaging Customer Notifications ▪ ZIP code alerts for non-account holders ▪ Address Alerts for customers and non-customers ▪ 13 languages ▪ 16 languages, set language preferences online, via phone Community-Based ▪ 250+ partnerships in place ▪ Access and Functional Needs (AFN) support ▪ 35+ additional CBOs targeted Organization Partnerships ▪ In-language information Food Resource ▪ Partnerships with: ▪ Meal replacement options for customers in 46 counties o 21 food banks in 36 counties Partnerships ▪ 10 new partnerships o 18 Meals on Wheels in 20 counties ▪ ~5,000 additional batteries available Portable Batteries ▪ 6,550+ batteries distributed ▪ Covering all interested low-income Medical Baseline customers in high fire-threat areas Community Resource ▪ Targeting multiple ADA-accessible sites in all potentially ▪ 361 locations prepared in coordination with impacted counties Centers local government agencies ▪ Locations in partnership with county and tribal agencies ▪ Continue well water rebate pilot program Well Water Rebates ▪ Pilot program launched for well water users ▪ Expand program promotion Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 28
Community Resource Centers During Public Safety Power Shutoff events, we open COVID-19 CONSIDERATIONS Community Resources Centers (CRCs) where customers can To keep our customers and access resources and up-to-date information. communities safe, all CRCs reflect appropriate COVID-19 health Customer Resources considerations* and state and county ▪ Personal and medical guidelines. device charging ▪ Facial coverings are required ▪ Mobile battery chargers ▪ ADA-accessible restroom ▪ Physical distancing is required at indoor sites, regardless of ▪ Wi-Fi vaccination status ▪ Bottled water/Snacks ▪ Cooling/heating* ▪ Surfaces are regularly sanitized ▪ Seating* ▪ For the health and safety of the ▪ Ice* community, we ask customers not *Indoor locations only to visit a center if they are exhibiting any symptoms of illness For more information about CRCs and where to find a location in your area leading up to and during a PSPS event, visit pge.com/crc *Currently being revised to align with recent announcements for state and county guidelines. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 29
Disability Disaster Access and Resources Program We are collaborating with the Disability Disaster Access and Resources (DDAR) Program to provide During 2020 PSPS events, the qualifying customers with targeted outreach, personalized following resources were provided: emergency planning support, energy needs assessments and in-event Public Safety Power Shutoff support. In-event support can include the following support based on ~1,700 customer assessments customer needs: ~1,000 batteries Response to Escalations received through PG&E’s call center ~560 hotel accommodations Hotel Accommodations ~900 food vouchers Accessible Transportation to hotels and Community Resource Centers ~30 accessible transit rides Food Vouchers Data is subject to change and is based on best available information at this time. Learn more about DDAR by visiting Portable Backup Batteries disabilitydisasteraccess.org Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 30
Portable Battery Program We are also conducting Public Safety Power Shutoff emergency preparedness outreach and energy needs assessments to support low-income Medical Baseline customers in high fire-threat areas with critical medical equipment and delivering fully subsidized portable battery solutions to eligible customers. To date, this program has included the following: Establishing relationships with seven Completing energy assessments external battery delivery partners for over 8,800 customers Providing outreach to ~22,000 Providing over 5,550 batteries to customers customers For more information, visit: pgebatteryprogram.com Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 31
Generator and Battery Rebate Program PG&E is offering eligible customers a rebate on the purchase of a qualifying product (generator or battery) to prepare for outages. PRIOR PROGRAM NEW AS OF JUNE 2021 • Customers must: • PG&E customers who • Have an active PG&E account depend on water well • Reside in Tier 2 or 3 high-fire threat area pumps to satisfy their • Meet one of the following criteria: ELIGIBILITY primary water needs • Rely on water pumping for your premise • Located in Tier 2/3 High • Enrolled in the Medical Baseline program Fire Threat Districts (T2/3 HFTD) • Are a small/micro non-critical care essential business (i.e., Grocery Stores, Veterinarian Services, Urgent Care/Clinics) Tiered based on retail pricing* • $300 if eligible • Level 1: $0 - $500/product = $300 REBATE • $500 if eligible and on • Level 2: $501 - $1,000/product = $500 STRUCTURE CARE/FERA program • Level 3: $1,001+/product = $1,000 *Each tier receives an additional $200 kicker if on CARE/FERA • Portable Fuel Generators (well pump, SMB) PRODUCT • Portable Fuel • Portable Backup Batteries (MBL) OFFERINGS Generators Note: Product must be in the Qualified Product List For more information, visit: pge.com/backuppower 32
PG&E Report It Safety App Pilot This summer, we will be launching the pilot of our new “PG&E Report It” safety app where customers can report safety concerns to us directly. How To Report an Issue: ▪ Describe the location of the concern ▪ Capture a picture or video of the safety concern ▪ Submit your report You will be notified when the concern is being reviewed and has been resolved. Other Safety App Features: ▪ View safety concerns submitted by other users Sample from Prototype ▪ Review PG&E’s findings Pilot Information: During the initial phase of the pilot, the safety app will be available to select customers. To get on the interest list, please visit pge.com/safetyapp Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 33
More Information and Tools to Prepare For more information about our wildfire safety efforts, visit pge.com/wildfiresafety For specific information, please consider the following: Would you like to receive PSPS notifications but are Do you need information in a language other than not the PG&E account holder? Sign up to receive PSPS English? Find assistance at alerts for any address at pge.com/addressalerts pge.com/mywildfirealerts Do you want to learn more about the live weather Are you looking for tools and activities to help conditions we are tracking in your area? Get up-to- children prepare for an emergency? Visit our the-minute weather information at pge.com/weather interactive site at kidsemergencysafety.com Are you looking for more information on how to Do you need backup power? Check out backup power stay safe before and during a PSPS event? Learn options, safety tips and financing at more about wildfire risks and how to prepare for pge.com/backuppower emergencies at Find battery storage and safetyactioncenter.pge.com incentives at pge.com/storage For more information: Call us at 1-866-743-6589 | Email us at wildfiresafety@pge.com To view webinar slides and recordings, visit pge.com/firesafetywebinars Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 34
PG&E Report It Safety App
PG&E Report It Safety App Features Submit your Use the concern using reporting tool the “REPORT” to address the button. type of concern and View other damage. concerns nearby. Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 36
PG&E Report It Safety App Features • Upload photos or a short video • Provide a title and description • Submit your concern For more information and to sign up for the interest list, visit pge.com/safetyapp Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires. 37
Thank you To contact us, email: wildfiresafety@pge.com To view webinar slides and past recordings, visit: pge.com/firesafetywebinars
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