Community: Vancouver Region: British Columbia
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Homelessness Partnering Strategy Community Plan 2014–2019 Community: Vancouver Region: British Columbia The plan has been approved by Canada for implementation. As one of the 10 Large Cities, this community is required to commit at least 65% of its HPS allocation towards a Housing First approach starting April 1, 2015.
Current Situation: Establishing your Baseline Data ................................. 3 Data ..................................................................................................................... 3 Readiness for Implementing Housing First ............................................................... 4 Community Advisory Board Membership .................................................. 6 Planning and Reporting ............................................................................ 8 Your Planning Process ............................................................................................ 8 Reporting ............................................................................................................ 14 Your Priorities ....................................................................................... 15 Description of your Priorities................................................................................. 22 2|Page
Current Situation: Establishing your Baseline Data Data Please report on your current situation based on the following indicators. All CABs should review their progress annually against these indicators. This review will form part of the annual update. Note: Although this data is not required at this time, data for 2013 will be required as part of the first annual update. 1. Number of unique individuals who used an emergency 11,494 homeless shelter in the twelve month period between January 1, 2012 and December 31, 2012 2. Number of shelter users who were chronically homeless in 2012 427 3. Number of shelter users who were episodically homelessness in 607 2012 4. Number of homeless veterans who used an emergency homeless shelter in 2012. 5. Estimated number of homeless veterans who were chronically or episodically homeless in 2012. 6. Number of homeless individuals identified during the latest 2650 point in time count (if available) 7. Date count was undertaken March 15, 2011 3|Page
Readiness for Implementing Housing First Please rate your community’s readiness to implement Housing First based on the following questions. Each component of the scale has a rating of one to four with four demonstrating full implementation of the HPS HF model. Use this information to decide where to focus your efforts in implementing your HF program. Because implementing Housing First may take some adjustments, communities will have the opportunity to rate progress annually and use the information to update priorities. Note: Responses will only be used by ESDC to understand the selection of the HF priorities and activities. Criterion Community’s Rating CORE PRINCIPLES Rapid Housing with Supports. Program -1-: Program expects participants to find their directly helps participants locate and secure own housing and does not offer permanent housing as rapidly as possible and participants who have lost their housing assists them with moving-in or re-housing if a new housing unit. needed. Housing Choice. Program participants choose -1-: Participants have no choice in the location the location and other features of their or other features of their housing and are housing. assigned a unit without having a say in decorating and furnishing. Separating housing provision from other -1-: Participants have access to housing only if services. Extent to which program they have successfully completed a participants are not required to demonstrate period of time in transitional housing and housing readiness. meet all the readiness requirements. Integrated Housing. Extent to which -1-: There are rigid time limits on the length housing tenure is assumed to be permanent of stay in housing or the housing is housing with no actual or expected time limits, considered emergency. other than those defined under a standard lease or occupancy agreement. Tenancy Rights and Responsibilities. -1-: Participants have no written agreement Extent to which program participants have specifying the rights and responsibilities legal rights to the unit. of tenancy, have no legal recourse if asked to leave their housing and can keep housing only by meeting requirements for continued tenancy. Reasonable Cost for Housing. Extent to -1-: Participants pay 61% or more of their which participants pay a reasonable amount of income for housing costs and program their income for housing costs and/or program does not have access to rent has access to rent supplements or subsidized supplements. housing units. 4|Page
Criterion Community’s Rating Housing Support. Extent to which program -1-: Program does not offer any housing offers services to help participants maintain support services. housing, such as offering assistance with landlord relations and neighborhood orientation. SERVICE PHILOSOPHY Service choice. Extent to which program -1-: Services are prescribed by the service participants choose the type, sequence, and provider with no input from the intensity of services such as recovery, medical participant. and other services. Participant-Driven Program & Services. -1-: Program does not offer any opportunities Extent to which the program and services are for participant input into services at any participant-driven. level. Contact with Participants. Extent to which -1-: Program has no contact with participants. program maintains regular contact with participants. Continuous Services. Extent to which -1-: Participants are discharged from program program participants are not discharged from services if they lose housing for any services even if they lose housing. reason. Directly Offers or Brokers Services. -1-: Program does not offer services to Program directly offers or brokers support participants, either directly or through services to participants, such as recovery, brokering. medical and other services. Selection of Vulnerable Populations. -1-: Program has no method to identify and Extent to which program focuses on chronic select participants who are chronic and/or episodically homeless individuals. and/or episodically homeless. TEAM STRUCTURE/HUMAN RESOURCES Low Participant/Staff Ratio. Extent to -1-: 50 or more participants per 1 FTE staff. which program consistently maintains a low participant/staff ratio. 5|Page
Community Advisory Board Membership 1. Name of the Community Advisory Board: Regional Steering Committee on Homelessness (RSCH) 2. Number of members in your CAB: 26 Community Advisory Board Membership Last First TITLE SECTOR(S) Role Include Name Name ORGANIZATION on on CAB Distributi on List? Atkey Jill BC Non-Profit Housing Association - Housing and social housing Member Yes Bond Abi City of Vancouver - Other: municipal government Member Yes Froese Darin BC Housing / Provincial Government - Housing and social housing Member Yes Gibson Nora Service Canada - Other: HPS Service Canada Liaison Ex-officio Yes member Leba Tanniar La Boussole - Non-profit Member Yes MacIntyre David MPA Society - Housing and social housing Member Yes Laitar June Aboriginal Housing Provider Interim Rep - Aboriginal Member Yes Mills Arthur YWCA Metro Vancouver - Housing and social housing Member Yes Moriarty Bonnie The Elizabeth Fry Society of Greater Vancouver - Non-profit Member Yes Murphy Aileen City of Surrey - Other: Municipal government Member Yes O'Shannace Karen Lookout Emergency Aid Society - Non-profit Member Yes ry Shaw Michelle Pacific Community Resources Society - Youth Member Yes Bonesky Caroline Family Services of Greater Vancouver - Non-profit Co-chair Yes Stewart Patrick Aboriginal Homelessness Steering Committee - Aboriginal Member Yes Sundberg Alice Past RSCH Co-Chair - Other: Pas RSCH Co-chair Ex-officio Yes member Taylor Nanette Hollyburn Family Services Society - Non-profit Member Yes White Clifford Metro Vancouver Aboriginal Executive Council - Aboriginal Member Yes Wilson Bonnie Vancouver Coastal Health - Healthcare, including mental health and Member Yes addictions treatment Woodland David The Salvation Army - Non-profit Member Yes 6|Page
Community Advisory Board Membership Last First TITLE SECTOR(S) Role Include Name Name ORGANIZATION on on CAB Distributi on List? Bryant Deb United Way of the Lower Mainland - Non-profit Chair Yes Burnham Darrell Coast Foundation Society (1974) dba Coast Mental - Healthcare, including mental health and Member Yes Health addictions treatment Burpee Sandy Tri-Cities Homelessness; Housing Task Group - Other: Community HOmelessness Table Member Yes Doherty Becky Fraser Health Authority - Healthcare, including mental health and Member Yes addictions treatment Dressler Michael New Hope Community Services Society - Non-profit Member Yes Dyson Jane BC Coalition of People with Disabilities - Non-profit Member Yes Ediger Stephani Alouette Home Start Society - Non-profit Member Yes e 3. Given the requirement to allocate funding to the Housing First approach, which involves both housing and individual supports, are there any sectors or organizations the CAB needs to include and/or engage in the future to more fully represent your community? (for example, Provincial or Territorial representatives responsible for housing and/or mental health, landlord organizations, people with lived experience, police, corrections, health and health promotions (including the Health Authority), income supports, other funders, addictions treatment) Yes Please identify the sectors or organizations and describe how they will be engaged. All sectors are sufficiently involved. While some groups may not have a direct seat at the Constituency Table, the various sectors are involved in the RSCH through either an Advisory Group, one of the Constituencies, a Community Homelessness Table, or general membership meeting. The private / for profit sector is being engaged through an engagement strategy and a “business” constituency seat allocated at the decision-making table of the CT. This seat is intended to include for-profit organizations such as property developers, landlord associations and the region’s boards of trade. People with lived experience, police, and justice system representatives are engaged through sub-regional Community Homelessness Tables at a local level. CHT members participate in the CAB sub-committees and their voice is represented at the decision-making table. 7|Page
Planning and Reporting Your Planning Process 1. Stakeholder Engagement a. Who and how did the CAB consult in your community as you prepared this Community Plan? Please include information about the approach you took and the extent of your consultations. Oct-Nov RSCH; CitySpaces hosted consultations: 3 sub-regional workshops; 4 focus groups (youth, women, seniors, Aboriginal) 2 meetings of Greater Vancouver Shelter Society; RSCH Funders Table; 10 1:1 interviews of the homeless. 75 housing; homelessness orgs participated across the region. Summary report; online survey sent to 600 orgs to rank priorities; strategies identified in consultations. 141 surveys received from organizations that served adults, women, families, youth, seniors and Aboriginal clients. Advisory group met to review; interpret results of online survey for alignment with HPS priorities; activities. Sub-group found alignment with all HPS eligible activities in priorities identified during consultations; weighted them “high” “med” or “low” based on survey results; immediate need. RSCH Funders Table reviewed HF funding framework, consultation results, analysis of member funding priorities; gaps: recommended general allocations for each priority based on anticipated funding gaps. Feedback reviewed by Finance; Audit Advisory Group to finalize Investment Strategy incorporating all consultation feedback, regional readiness assessment using template provided here. This was forwarded to the original advisory group for review; recommended to RSCH Constituency Table mtg of Feb 13/14 which recommended the Plan on behalf of the RSCH to Service Canada. b. How is the CAB working with the Aboriginal sector and/or local Aboriginal CAB to identify and implement Aboriginal homelessness priorities? In support of the RSCH’s document, Moments Of Confluence: Partnering with the Aboriginal Community to Address Homelessness in Metro Vancouver, the Aboriginal Homelessness Steering Committee (AHSC) supports the establishment of a bi-lateral Working Group to be comprised equally of members of the RSCH and the AHSC with secretariat services from Metro Vancouver Secretariat. The purpose of the Working Group is to establish the Aboriginal Engagement Strategy for the RSCH. 8|Page
2. Other Related Strategies and Programs a. In this section, you will identify and describe the federal, provincial, territorial, or local strategies, programs (other than HPS) which fund activities in your community that you will access to support your Housing First and other homelessness effort. How many have you identified? 20 Name of federal, provincial or territorial or local Focus of strategy or strategies and programs program Provincial Housing Strategy (Housing Matters BC), In - Social housing 2014, the Province updated the 2006 Housing Matters - Rent supplements BC, the Provincial Housing Strategy. Within the context - Mental health of Housing Matters BC - homelessness was identified as - Addictions one of the key priority areas. - Healthcare Homeless Outreach Program (Province) - Social housing - Rent supplements - Mental health - Addictions - Income supports - Social integration Fraser Health Mental Health 5 Year Housing Plan for - Mental health leadership, recommendations, planning, development, - Healthcare implementation; evaluation of Mental Health Housing - Assertive Community Services Treatment (ACT) team Shelter Net BC/Shelter Planning Group 2006 Strategy - Social housing w/HF approach to ending homelessness while meeting urgent shelter needs for sub-populations and sub- regions Fraser Health Mental Health and Addiction Services - Mental health Strategic Action Plan:Services for Homeless/ at Risk of - Addictions Homeless w/HF approach: outreach, supportive hsng - Healthcare options, mental health/addiction; prevent services, - Assertive Community public awareness w/Govt; Cmty Services Treatment (ACT) team Fraser; Vancouver Coastal Health ACT and ICM teams in - Mental health Surrey, New Westminster, Tri Cities w/40 housing - Addictions subsidies attached; teams will be increased in - Healthcare Vancouver; Fraser Health Regions - Assertive Community Treatment (ACT) team TIP; TIPPY housing supports to young adults; parents; - Social housing 9|Page
assessments to determine supports goal plans; housing - Rent supplements search, moving, furniture, and landlord/tenancy conflict - Income supports resolution, supports; 1:1 for life skills; peer support - Social integration Vanc Coastal Health Innercity Youth Mental Health: ~ - Mental health 700 street youth; partner w/shelters; hsng; manage; - Addictions support YMH Hsng group; patient-centre care, facilitate - Healthcare groups; connect to services - Assertive Community Treatment (ACT) team Street to Home Foundation, 10 Yr Cmty Action Plan for - Mental health implementing a Housing First approach. Streets to home - Addictions raised $26.5 million in two years to complete 1,100+ - Healthcare supportive housing units for homeless adults, youth and - Assertive Community women in Vancouver Treatment (ACT) team GVRD Regional Affordable Housing Strategy and - Social housing Municipal Housing Action Plans - Rent supplements Community Homelessness Tables GVRD municipalities: - Social integration connecting service providers, agencies, business, politicians and citizens for collaborative regional responses; research, coordinate actions; public edu; region-wide solutions; HAW; RSCH; CAB reps Community Homelessness Tables GVRD municipalities: - Social integration connecting service providers, agencies, business, politicians and citizens for collaborative regional responses; research, coordinate actions; public edu; region-wide solutions; HAW; RSCH; CAB reps Aboriginal Homeless Outreach (Province). In 2007 the - Social housing Province expanded the Homeless Outreach Assistance to - Rent supplements include an Aboriginal component which would target the - Mental health specific needs of homeless and at risk Aboriginal people - Addictions - Income supports - Social integration Women’s Transition Housing;Supports Prov BC Housing - Social housing provide funding for Transition, Safe; 2nd stage housing, - Income supports for women with dependent children or not, experienced - Education or at risk of experiencing violence; providing support - Social integration Supportive Housing Registration: single point access to - Social housing supportive housing funded through BC Housing - Rent supplements facilitates transition from homelessness to supportive - Mental health housing by allowing applicants; agencies to submit 1 - Addictions appl; not register w/many providers - Healthcare 10 | P a g e
Provincial Homelessness Initiative –– Single Room - Social housing Occupancy Units (Province): BC Prov SRO purchase; - Rent supplements reno existing units to prevent housing stock loss. Approx 26 properties, 1,473 units purchased; majority located in Vancouver Homeless Rent Supplement (Province): BC Prov Rent - Rent supplements Supplement to support 750 new homeless rent supplement units; provides $120 per month to be used in combination with other assistance Provincial Homelessness Initiative –– Local Government - Social housing Partnerships (MOU): BC Prov; Local Govt MOU for land - Rent supplements for supportive housing; to-date, Maple Ridge, Surrey; - Mental health Vancouver participating - Addictions BC Prov Emergency Shelter Program to increase # of - Social housing permanent year round beds; includes funds for some 24/7 shelters BC Prov Extreme Weather Response prgrm funds time- - Social housing limited, temporary shelter beds needed during extreme weather conditions from approximately Nov-Mar b. Does your Province or Territory have a plan or strategic direction to address homelessness, poverty, housing, or another related issue? Yes How does your HPS Community Plan complement Provincial or Territorial direction in this area? Partially aligns Please explain. Provincial direction and programs include a significant homelessness prevention rent supplement program with supports, new supportive housing (Housing First) units and other related homelessness services. HPS Emergency Housing funds and other community services will enhance the Provincial programs, which will help to ensure long term sustainability. CAB and community can take advantage of provincial goals and directions by building on provincial programs and HPS funding opportunities. In 2014, the Province updated Housing Matters BC, the Provincial Housing Strategy. It largely brought forward priorities from the 2006 strategy. Within the context of the Housing Matters BC - homelessness was identified as one of the key priority areas and Housing First a solution implemented through the strategy. The BC Housing Matters Strategy has been updated. Provincial direction and programs include a significant homelessness prevention rent supplement 11 | P a g e
program with supports, new supportive housing (Housing First) units and other related homelessness services. HPS Emergency Housing funds and other community services will enhance the Provincial programs, which will help to ensure long term sustainability. CAB and community can take advantage of provincial goals and directions by building on provincial programs and HPS funding opportunities. c. The Housing First approach requires access to a range of client supports. How will you engage (or how are you engaging) provincial or territorial programs to facilitate access to provincial/territorial services for Housing First clients? To the degree possible, HPS Emergency Housing funds and complementary services will build on the provincial homelessness programs and initiatives. Opportunities for alignment will be identified through quarterly meetings and ongoing communications. Prior to Calls for Proposals BC Housing will meet with the CE, CAB and Service Canada to identify ways and means to optimize community access to provincial and federal funding opportunities, and prevent duplication. 12 | P a g e
3. Community Contribution As part of the eligibility for HPS Designated Community funding, each community must be able to demonstrate that it has mobilized funding partners to contribute to its homelessness efforts. • Your community must show that it can identify $1 contributing to your homelessness efforts from other sources for every dollar in your Designated Community allocation. o The community contribution can include funding from any partner other than HPS such as: governments (Federal, Provincial/Territorial or Municipal/Regional); public institutions, such as hospitals, schools or universities; aboriginal organizations; private sector organizations; and not-for-profit/charitable sector organizations, such as foundations or the United Way. o If an organization is contributing (financial or in-kind) to more than one activity, you may combine all the amounts received and enter the information once. • The Community Entity (CE) will be required to report annually on the actual amount received. You will be asked to provide this information during the annual update. At this time, we need information about your community contribution for 2014-2015. a. How many funders have you identified? 10 Name of Funder Type of Funder Contact Information Financial Non-Financial Total Contribution Contribution Contribution Contact (E-mail or Phone Number) (dollars) (Estimate in (Dollars) Person Dollars) BC Housing Province/Territory Loris ldennis@bchousing.org 30,000,000 0 30,000,000 Dennis StreetoHome Foundation Rob robt@streetohome.org 26,500,000 0 26,500,000 Foundation Turnbull Vancouver Foundation Mark mark.gifford@vancouverfoundation.ca 7,500,000 0 7,500,000 Foundation Gifford 13 | P a g e
Vancity Foundation Vera vera_lefranc@vancity.com 4,000,000 0 4,000,000 Community LeFranc Foundation Surrey Foundation Vera vera_lefranc@vancity.com 2,200,000 0 2,200,000 Homelessness LeFranc and Housing Society Vancouver Other: Health Bonnie bonne.wilson2@vch.ca 8,250,000 0 8,250,000 Coastal Health Authority Wilson United Way of the Not for Deb debb@uwlm.ca 250,000 0 250,000 Lower Mainland profit/Charity Bryant City of Vancouver Municipality Brenda tiggy.hall@vancouver.ca 75,000 500,000 575,000 Prosken Fraser Health Other: Health Becky becky.doherty@fraserhealth.ca 0 0 Authority Doherty City of Surrey Municipality Aileen amurphy@surrey.ca 0 0 Murphy Total Community Contribution $79,275,000 (dollars) HPS Designated Communities Funding Stream allocation $8,221,829 (dollars) Reporting The Community Advisory Board is expected to report to its funder (Employment and Social Development Canada), its stakeholders and the broader community on what it is doing and the progress the community is making in reducing homelessness. The HPS was renewed with a commitment to using a Housing First approach and demonstrate reductions in homelessness. The collection of data and results will be critical to this change. As part of your community planning process, you will set priorities and select activities. Projects should lead to results that contribute to reductions in homelessness. The HPS has identified specific results that it will be collecting through Results Reporting, but the CAB and CE should also be working together to identify other results they would like to gather. 14 | P a g e
Your Priorities Priorities The percentage of your Activities Selected Targets for 2014-2015 HPS Designated Community (DC) Where a target is set at 0 it could be allocation because: that will be invested in this priority in: (1) The community will not be 2014 2015 2016 2017 2018 implementing the activities in - - - - - 2014-2015. 2015 2016 2017 2018 2019 (2) The activities will lead to outcomes different from the ones identified in the targets. To reduce 40% 68 % 68 % 68 % 68 % % of HF Funds by activity selected • Number of individuals that will be homelessness DC DC DC DC DC (Related to 2014-2015 only) placed in housing through an HF through a intervention: Housing First ● 13%: HF Readiness ‡ 93 (HF) ● 23%: Client Intake & Assessment • Number of days for HF clients to approach* § move into permanent housing after ● 20%: Connecting to and intake: Maintaining Permanent 365 Housing ** ● 32%: Accessing Services through • Percentage of HF clients who will case management †† successfully exit the program to a ● 12%: Data, Tracking & Monitoring positive housing situation: ‡‡ 0 To improve 30% 10% 9% DC 10% 7% DC Housing Placement (outside of The HPS has not asked for targets the self- DC DC DC Housing First) related to this activity. sufficiency of homeless Connecting clients to income 57 people will increase their income individuals supports or income stability. and families and those at Pre-employment suport and bridging 57 people will increase their imminent risk to the labour market employment stability or will start of part-time or full-time homelessness employment. through 57 people will start a job training individualized program. 15 | P a g e
Priorities The percentage of your Activities Selected Targets for 2014-2015 HPS Designated Community (DC) Where a target is set at 0 it could be allocation because: that will be invested in this priority in: (1) The community will not be 2014 2015 2016 2017 2018 implementing the activities in - - - - - 2014-2015. 2015 2016 2017 2018 2019 (2) The activities will lead to outcomes different from the ones identified in the targets. services † Life skills development (e.g. The HPS has not asked for targets budgeting, cooking) related to this activity. Supports to improve client's social The HPS has not asked for targets integration related to this activity. Culturally relevant responses to help The HPS has not asked for targets Aboriginal clients related to this activity. Connecting clients to education and 57 people will start part-time or full- supporting success time education. Liaise and refer to appropriate 57 people will remain housed at resources three months after receiving a housing loss prevention intervention. Housing loss prevention (only for The HPS has not asked for targets individuals and families at imminent related to this activity. risk of homelessness) Basic or urgent needs services The HPS has not asked for targets related to this activity. To preserve or 25 % 20 % 20 % 20 % 20 % Transitional housing facilities 22 new transitional housing units increase the DC DC DC DC DC will be added to a new or existing capacity of housing unit. 16 | P a g e
Priorities The percentage of your Activities Selected Targets for 2014-2015 HPS Designated Community (DC) Where a target is set at 0 it could be allocation because: that will be invested in this priority in: (1) The community will not be 2014 2015 2016 2017 2018 implementing the activities in - - - - - 2014-2015. 2015 2016 2017 2018 2019 (2) The activities will lead to outcomes different from the ones identified in the targets. facilities used Supportive housing facilities 24 new permanent support housing to address the units will be added to a new or needs of existing housing unit. people who are homeless Emergency shelter facilities 10 new emergency shelter beds will or at be added to an existing emerency imminent risk shelter. of Non-residential facilities The HPS has not asked for targets homelessness. related to this activity. 17 | P a g e
Priorities The percentage of your Activities Selected Targets for 2014-2015 HPS Designated Community (DC) Where a target is set at 0 it could be allocation because: that will be invested in this priority in: (1) The community will not be 2014 2015 2016 2017 2018 implementing the activities in - - - - - 2014-2015. 2015 2016 2017 2018 2019 (2) The activities will lead to outcomes different from the ones identified in the targets. To ensure 3% DC 1% DC 1% DC 1% DC 4% DC - Determining a model in support of The HPS has not asked for targets coordination a broader systematic approach to related to these activities. of resources addressing homelessness and - Identifying, integrating and leveraging improving services (including staff training on activities and functions in support of a systems approach to homelessness) - Partnership and development in support of systems approach to homelessness - Working with the housing sector to identify opportunities for and barriers to permanent housing (e.g. establishing landlord relationships, mapping of current available assets) in support of a broader systematic approach to addressing homelessness - Consultation, coordination, planning, and assessment (e.g. community planning) 18 | P a g e
Priorities The percentage of your Activities Selected Targets for 2014-2015 HPS Designated Community (DC) Where a target is set at 0 it could be allocation because: that will be invested in this priority in: (1) The community will not be 2014 2015 2016 2017 2018 implementing the activities in - - - - - 2014-2015. 2015 2016 2017 2018 2019 (2) The activities will lead to outcomes different from the ones identified in the targets. To improve 2% DC 1% DC 2% DC 1% DC 1% DC - Identifying the size and make-up The HPS has not asked for targets data of the entire homeless population related to these activities. collection and - Tracking non-Housing First clients use - Point-in-time counts - Community indicators (beyond the requirements for HPS) - Information collection and sharing (including implementing and using HIFIS) Notes: * The Housing First model includes both housing and access to supports primarily for chronically and episodically homeless individuals. The services provided are offered through an integrated approach and are interdependent. Generally, the approach will be to ensure that Housing First clients have access to all the existing services required. ‡ Housing First readiness activities include: • Determining the Housing First model (e.g. consultation, coordination, planning, and assessment) • Identifying, integrating and improving services (including staff training on Housing First activities and functions) • Partnership development in support of a Housing First approach • Working with the housing sector to identify opportunities for and barriers to permanent housing (e.g. establishing landlord relationships, mapping of current available assets) § Client intake and assessment activities include: • Coordinated intake management (where feasible) • Client identification, intake and assessment, focusing on the chronically and episodically homeless populations. 19 | P a g e
** Connecting to and maintaining permanent housing require communities to establish housing teams that implement the following activities: • Facilitate access to housing, which could include providing emergency housing funding to bridge clients to provincial/territorial system • Set-up apartments (insurance, damage deposit, first and last months’ rent, basic groceries and supplies at move- in, etc.) • Furnish apartments for HF clients (furniture, dishes, etc.) • Repair damages caused by HF clients • Provide Landlord-tenant services • Re-housing (if required) †† Accessing services through case management include the following activities: • Coordination of a case management team • Peer Support • Working with clients to set goals • Identifying a strategy for reaching the goals • Connecting clients to services needed to reach the client’s goal • Monitoring progress • Support services to improve the self-sufficiency of chronically and episodically homeless individuals and families in the Housing First program through individualized services, including: connecting clients to income supports; pre- employment support, and bridging to the labour market; life skills development (e.g. budgeting, cooking); supports to improve clients’ social integration; and culturally relevant responses to help Aboriginal clients; and connecting clients to education and supporting success ‡‡ Data, tracking, and monitoring activities include: • Identifying the size and make-up of the chronically and episodically homeless population by accessing shelter data • Tracking HF Clients † These services are offered primarily to individuals who are homeless or imminently at risk that are not part of the Housing First program. 20 | P a g e
Results With renewal, the HPS is increasing the focus on achieving results. All projects are expected to contribute to reducing or preventing homelessness and CABs and CEs should be working together to determine how they will measure project success. The HPS has identified a number of indicators it will be using to measure the success of the HPS at reducing and preventing homelessness. 21 | P a g e
Description of your Priorities Housing First (HF) Priority Rationale Why is this a priority for your community? If the priority was identified in another related plan or planning process, please identify it. To reduce homelessness, the community identified a need to provide permanent housing for the chronically homeless population. In 2011, the Metro Vancouver Homeless Count identified 222 individuals who were homeless for 6-12 months on the night of the count. In 2012, BC Housing counted 417 individuals that were homeless for 180 cumulative days in their permanent shelters. Preliminary data from the 2014 Homeless Count indicate that numbers have increased overall by 5% however it is not known at this time whether this affects the trend of chronic or episodic homelessness. During regional consultations, service providers identified Housing First as one of the preferred approaches to addressing homelessness among the chronically and episodically homeless populations, as well as among the homeless population in general. The results of the “Lets Talk Ending Homelessness” consultation survey showed that the community ranked “Provide more housing in the region to persons who are homeless or at-risk of homelessness through a combination of purpose built, dedicated buildings and scattered site units.”, most important out of six options on Housing Strategies. “Establish partnerships between housing providers, government agencies, businesses and developers to increase the number of subsidized units in the region.” was ranked 5th. From a list of capacity building strategies, “collaboration between local and regional government agencies, housing and shelter providers, and health practitioners to increase the collective capacity to provide services, build consensus on new initiatives, and enhance support across communities.”, “Encourage integration of services by coordinating funding providers, increasing access to funding, creating consistent criteria, and removing competitive nature of funding applications.” and “Provide professional development and specialized training for staff working with people who are homeless or at-risk of homelessness.” were ranked 1st, 2nd and 6th respectively. The RSCH Funders Table identified this priority as a funding gap among the regional funders of homelessness services and facilities, and recommended that some funds be allocated to this priority. 22 | P a g e
What other resources can you leverage to contribute to your HF efforts? • HF Readiness The Transition Year will be used to invest in exploring readiness resources that HPS can leverage. • Client Intake & Assessment Intake; assessment protocols of the housing and health authorities will be explored for region-wide application in HPS-funded facilities as part of the Transition Year Housing First Readiness investment. • Connecting to and Maintaining Permanent Housing The province aims to construct 1600 units of supportive housing. Implications for HPS –funded Housing First clients to be explored during Transition Year • Accessing Services The health authorities operate Intensive Case Management and Assertive Community Treatment teams and will be consulted with on the best approach to leveraging this resource for HPS Housing First investments. • Data, Tracking & Monitoring Service providers are collecting data on clients and outcomes. HIFIS is being explored as an option to track and monitor Housing First clients. This will be finalized during the Transition Year. Description of the Housing First (HF) Approach Please describe your Housing First approach, identify what percentage of your allocation will be used towards furnishing and repairing housing for HF purposes and provide a timeline for HF implementation. The Housing First approach for Metro Vancouver will be developed during the transitional year through investments in Housing First Readiness activities. The following presents the definition taken to analyze regional resources and infrastructure to inform the year 1 priorities and investment strategy: There will be no requirement for people who are homeless to become ‘housing ready’ before getting permanent housing. They do not need to move through the continuum of shelters and transitional housing before being eligible for permanent housing, and they don’t need to be engaged in mental health or addictions treatment programs prior to being housed. Housing First is based on the idea that issues that may have contributed to a person’s homelessness, such as a lack of employment, addiction, poor mental or physical health, can be best addressed once a person has stable housing. 23 | P a g e
The model in the region includes a variety of approaches. It includes scattered site, dedicated buildings and convertible leases as described in the “Let’s Talk Ending Homelessness” consultations. Our scattered site approach, also referred to as the rent supplement approach, is to help participants access a self- contained apartment in a private rental building or secondary suite in someone’s home and receive a rent subsidy as well as support services. In our region, rent subsidies may be provided on a short or long-term basis, depending on the particular program. Another approach in our region is for participants to be offered housing in dedicated buildings (usually non-profit) where all the units are dedicated to a particular target population. This approach is also known as congregate housing – particularly if tenants share some of the common spaces or facilities. A third approach in our region is where units are originally leased to an agency that offers the unit to a program participant. After a certain period of time (e.g. the participant has successfully completed a program or time-limited case management), the participant may assume responsibility for the lease and become a ‘permanent’ tenant. This approach, which may be known as a convertible lease, enables participants to maintain their housing and avoid the disruption of being required to move at the end of a program. The CAB recognizes that support services are critical to the success of a Housing First approach, and that services may vary in intensity when a person is housed to ensure a successful tenancy and promote economic and social well-being. Services may be short-term (e.g. up to 12 months) to help participants stabilize in their housing and access community-based resources, or long-term. Longer- term approaches may include Assertive Community Treatment (ACT) – a model of case management where a multi-disciplinary team of professionals provides services to clients on an outreach basis, or Intensive Case Management (ICM) – where a single case manager delivers services and coordinates access to available services in the community. Generally, clients may move through the Housing First system as follows: - Referral / outreach; - Permanent housing; - support services; - independence 24 | P a g e
This flow will be enabled through coordinated access to housing, common intake and prioritization processes; protocols, centralized case management system, centralized registry of available units, standards of care, monitoring and reporting. Housing first is one of many solutions. Aboriginal communities, women, children, youth and other priority populations require dedicated approaches that meet their unique needs. Target Group(s) Please describe in more detail the group(s) this priority will address. • Chronically homeless individuals • Episodically homeless individuals Individualized Services priorities Rationale Why is this a priority for your community? If the priority was identified in another related plan or planning process, please identify it. The results of the “Lets Talk Ending Homelessness” consultation survey showed that the community ranked from among the 7 prevention and support strategies, “Improve the situation of people who are homeless and at-risk of homelessness by making financial assistance and subsidy programs accessible and adequate” most important, with the second highest ranked strategy being “Increase, enhance and update outreach and support services to become more flexible, responsive and inclusive in their approach” out of seven options. Provide a range of support services throughout the region that are specific to Aboriginal communities and at-risk populations, such as services specific to at-risk youth, seniors, women, families, and persons with mental health or addiction issues, was ranked third, “Increase access to education and employment opportunities for at-risk groups to improve their financial situation and prospects for personal growth” ranked fourth, Foster community building and a sense of belonging by creating social networks and connections for clients” was ranked 5th, “Improve discharge planning and support for individuals leaving hospitals, treatment centres, and prisons” ranked 6th, and “Improve access to food programs and nutritious meals for individuals who are homeless or at-risk of homelessness, living in shelters and living in supportive housing” ranked 7th. 25 | P a g e
Target Group(s) within the homeless and at imminent risk of homelessness populations Please describe in more detail the group(s) this priority will address. - Families and children - Men - Youth - Women - Seniors - People with a mental health - Aboriginal people issue - Immigrants and refugees - People with disabilities (other - Veterans than mental health) - Official languages minority - People with addictions communities Facilities priorities Rationale Why is this a priority for your community? If the priority was identified in another related plan or planning process, please identify it. The results of the “Lets Talk Ending Homelessness” consultation survey showed that the community ranked “Provide more housing in the region to persons who are homeless or at-risk of homelessness through a combination of purpose built, dedicated buildings and scattered site units.”, most important out of six options on Housing Strategies. Provide a range of support services throughout the region that are specific to Aboriginal communities and at-risk populations, such as services specific to at-risk youth, seniors, women, families, and persons with mental health or addiction issues, was ranked second as a Housing strategy. “Prevent the loss of units and improve the quality of existing low income housing stock (e.g. upgrading SROs and renovating existing buildings)” was ranked third, and “Continue to provide different types of shelters and safe houses as part of the housing spectrum, and focus on enhancing shelter safety, expanding operations to provide more onsite support and case planning, and strategically develop shelters in underserved communities.”, was ranked 4th. 26 | P a g e
Target Group(s) within the homeless and at imminent risk of homelessness populations Please describe in more detail the group(s) this priority will address. - Families and children - Men - Youth - Women - Seniors - People with a mental health - Aboriginal people issue - Immigrants and refugees - People with disabilities (other - Veterans than mental health) - Official languages minority - People with addictions communities Coordination of Resources and Leveraging Priority Rationale Why is this a priority for your community? If the priority was identified in another related plan or planning process, please identify it. From among nine capacity building strategies, the results of the “Lets Talk Ending Homelessness” consultation survey showed that the community ranked “Facilitate collaboration between local and regional government agencies, housing and shelter providers, and health practitioners to increase the collective capacity to provide services, build consensus on new initiatives, and enhance support across communities” as most important. “Provide professional development and specialized training for staff working with people who are homeless or at-risk of homelessness” was ranked 6th, and “Develop consultation and planning processes that are meaningful and inclusive” was ranked 8th. The members of the Funders Table advised that this priority be allocated some funding. While different organizations may be engaged in this activity, few related activities are implemented at a regional level, other than that of the CAB and CE. 27 | P a g e
Data Collection and Use Priority Rationale Why is this a priority for your community? If the priority was identified in another related plan or planning process, please identify it. The results of the “Lets Talk Ending Homelessness” consultation survey showed that the community ranked “Support opportunities for housing and homelessness research and make data and information accessible to the sector” lowest out of nine options. Members of the Funders Table recommended that this priority be allocated some funding. It was identified as a gap in the regional Housing First system, and was not anticipated to be funded by the members of the Funders Table during the coming program period. This priority is considered a funding gap as no other regional funders of homeless services and facilities indicate that this priority will be funded at the regional level during the coming period. The CAB determined that funds should be allocated each year in anticipation that it will be an ongoing need.The region conducts a triennial point in time count of the street and sheltered homeless population, and would require support from HPS to implement the next count in 2017. At a project level, investment in this activity will be important for tracking outcomes of non-Housing First clients for community – defined indicators and targets. 28 | P a g e
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