Community Services What are the Community Services activities and why is the Council involved? - Hauraki District Council
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170 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Community Services
What are the Community Services activities
and why is the Council involved?
Community Services involves the provision of services that address social, cultural and environmental
needs and well-beings, provided in response to the public seeking to improve quality of life. The
community accepts that the provision of these services is a discretionary cost that they predominantly pay
for through rates.
Community Recreation
The Community Recreation activity provides opportunities for active recreation, aquatic recreation and
public access to learning opportunities. The activity encourages residents to have involvement in their
community through sports and leisure and encourages the physical and mental well-being of both
residents and visitors. There is a community expectation that the Council will provide these facilities.
Community Facilities
The Community Facilities activity provides facilities to meet public health needs (public toilets,
cemeteries), social and cultural needs (public halls, pensioner housing) and amenity needs (passive
reserves). Generally these are provided in response to community requirements and the Council works
with its communities to determine the levels of service for these. However in some cases, such as
cemeteries, there are legislative requirements that are required to be met.
What activities are included in Community Services?
Community Recreation
Libraries
Swimming Pools
Events Centre
Sports Fields and Recreation Reserves
District Sports Coordinator
Community Facilities
Halls
Pensioner Housing
Public Toilets
Cemeteries
Non-Recreation Reserves
Community Services 171
How does this Group promote Did you know?
sustainability?
Growth of online resources
The key sustainably focus of Community Services is the social
and cultural well-being associated with the provision of facilities The offering of online resources by Hauraki
and services, which in turns help to bring the community together District Libraries has grown considerably in
both now and into the future. By creating and maintaining places recent years.
where people can socialise and congregate, well-being is EPIC resources provide a wealth of
enhanced and a community spirit is promoted. The ways in which information on a wide range of
Community Services acts sustainably are by: subjects. These electronic databases
Creating and maintaining partnerships with other contain thousands of full text articles
covering a wide range of topics and
organisations to achieve common outcomes. formats - from magazine and
Protecting the heritage of the District through providing and newspaper articles to biographies to
maintaining facilities where the community can learn about health or business information.
heritage and culture. Ancestry.com is a hugely popular
genealogical resource tool which
Promoting the economic well-being of the community through provides access to a wealth of
encouraging tourism. Census, Immigration, Birth, Death
Contributing to the health and social well-being of the and Marriage records not publicly
community by providing facilities for active recreation and available.
Press Display provides same-day
sports. digital replicas of print editions of
Choosing play equipment and street furniture that have 1000s of newspapers and
greater longevity to decrease maintenance requirements and magazines worldwide. So whether
increase life of the assets. your news fix is local or not so local,
we’ve got it covered.
Introducing new environmentally friendly materials to reduce
energy costs in Council buildings and facilities. Searching for resources, books or articles
Libraries in the District holding special collections which are of online is easy. Just follow the “Online
historic and cultural value to the District; these collections will Databases” page on the library website
http://library.hauraki-dc.govt.nz or come
be available for many generations and benefit all these into one of our District Libraries and take
generations equally. advantage of our free internet access.
Sustainable library activities - due to the fact that
books/CD/DVDs can be used multiple times. The potential to The District libraries also have eBooks and
downloadable audio books available to
access reading material via ‘E Books’ may reduce the need borrow via Nove-L (Northern virtual e-
for as many printed copies and storage areas. Library). Nove-L is a collaborative venture
Continual maintenance of reserves to protect natural flora and between several public libraries in the
fauna. upper North Island of New Zealand offering
access to quality digital content for their
Ensuring high occupancy rates in Pensioner Housing so that local communities. The Nove-L Libraries
they remain financially viable. are: Far North, Hauraki, Gisborne, Kaipara,
Kawerau, Matamata-Piako, Otorohanga,
South Waikato, Waitomo and Whangarei.
The OverDrive service is a free digital
media platform which allows you to
download eBooks and audiobooks.
Members of Hauraki District Libraries can
access OverDrive through the Nove-L
website.
172 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Relevant Current Policies, Plans and Strategies
Type of Plan Description and Objective
Asset Management Plans Plans that include management tools to ensure that services are provided
Libraries through the provision and management of assets in the most effective and
Property Management efficient way.
Parks and Community
Facilities The Council currently has Asset Management Plans that incorporate libraries,
parks and reserves, pools, halls, toilets, pensioner housing and cemeteries.
The Draft Library Services This Draft Plan provides the Council and the community with a guide to map out
Strategic Plan the future direction for libraries in changing times. Libraries are evolving and are
in the process adapting their services to meet both the fast pace of
technological change and user expectations. The Plan is expected to be
adopted in 2012.
Rental and Lending Policy A policy that sets out lending periods for collections, including rental and
(Libraries) overdue charges, and details all other charges levied.
Collection Management Policy Provides a clear, robust and thorough outline of how and why the collections
(Libraries) are managed and sets out the criteria for their continued evolution into the
future.
Hauraki/Thames-Coromandel A strategy that aims to increase the general well-being of the community via
Physical Activity Strategy and physical activity levels. The plan was adopted in 2005. The desired outcome for
Facilities Plan the Strategy is: “Effective collaboration and efficient provision of physical
activity services and facilities at sub-regional level”.
Hauraki District Reserves A plan prepared under the Reserves Act 1977 that identifies the Council’s
Management Plan policies for the management of the land use and activities that occur on
reserves. The plan was adopted in March 2007.
Water and Sanitary Services Consists of an assessment of water supply, wastewater services, stormwater,
Assessment drainage, cemeteries, crematoria, public toilets and waste disposal. Section 125
of the Local Government Act, 2002 states there is a need to assess these
services as they are vital to health and welfare.
Development Contributions A policy to provide predictability and certainty about the funding required to
Policy meet the increased demand for community facilities resulting from growth and
new development in the Hauraki District by enabling the Council to require the
payment of development contributions.
External issues that affect Community Services
Public opinion and public demand is higher for some Council activities than others. There is strong
community interest in the activities within the Community Services Group, and as such, localised
pressures can arise at times with community preferences for change being outside of what has been
programmed within this Plan. Examples of such activities are the provision of indoor sport facilities, sports
fields and library services.
Regardless of the Council’s population growth projections, the supply of all Community Services is
subject to the need to comply with legislative requirements and consent conditions, which also help in
establishing sustainable levels of service. These can alter from time to time and the Council will need to
respond appropriately.
The capital and renewal works programme for Community Services is subject to a number of factors
outside of the direct control of the Council. These factors may include obtaining the necessary resource
consents, market prices, weather conditions, natural disasters and changes in community expectations.
Future maintenance and operating costs of Council parks and facilities are subject to a degree of
uncertainty, as projected fuel and energy cost increases may result in the Council needing to investigate
alternative methods of delivering the required levels of service in these areas.
Street culture and the social issues that are associated with this continue to present issues for the
Hauraki District Council and local authorities nationally. Graffiti is the most prominent issue that emerges
from this. Anti-social behaviours within the community are being addressed by the adoption of aCommunity Services 173
collaborative approach between the community, Police, Hauraki District Council and the local business
community.
The inclusion of the Kaiaua Coast area into the District from the previous Franklin District Council has
introduced an area of a special nature that includes a world RAMSAR (Wetlands of International
Importance) area. This is resulting in increasing local and international tourism demands on reserves and
facilities which the Council and other agencies will need to address. The Council plans to develop a
Reserve Management Plan for reserves within the Kaiaua area to help manage these demands.
What are the significant positive and negative effects?
Community Services Groups of Activities have the potential to have both a positive and negative effect on
community well-being. The significant positive and negative effects of Community Services are identified
below, along with how the Council plans to remedy the negative effects.
How do we remedy these negative
Activity Positive Negative
effects?
Facilities are available Attraction of anti-social Education.
for the whole behaviour (graffiti and Implementation of Graffiti
All Community Services Activities
community. excessive alcohol Management Plan.
Facilities are socially drinking) in some Collaborative enforcement of the
important for facilities. STOP (Stop Tagging Our Place)
communities, and create Littering and rubbish left strategy with New Zealand Police.
a community spirit and at facilities. District-wide Liquor ban in 50km/hr
places for social Reserves become zones.
interaction and deposit sites for Liquor bylaws and policies.
recreation. unwanted animals such Where affordable and practicable,
as poultry or cats. installation and monitoring of
Cost of high energy use closed circuit television.
associated with some Close working relationships with
facilities. Social Agencies, Community
Support Groups and Police.
When renewing existing assets or
building new facilities, using energy
efficient options.
Libraries are a source of Libraries are funded by Increased promotion of Library
historical and cultural rates but not all services to encourage more usage.
information and fictional ratepayers use the Promotion and support of water
reading at little or no library. based activities to encourage more
Community Recreation
cost to the user. Swimming pools have usage of swimming pools.
Library collections are high per capita costs to Ensuring well planned maintenance
re-used, and an supply and operate and operational plans for swimming
increasing number of facilities. pools are in place to minimise the
fictional titles are Use of sanitisation wastage of sanitation chemicals
available as E-Books. chemicals in swimming and energy.
Libraries are a pools can have a Investigation of new turf
mechanism to improve negative effect on the management methods to help
literacy. environment. reduce the frequency of mowing for
Libraries provides free High fuel costs for sports fields.
internet to the maintaining Sports
community. Fields.174 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
How do we remedy these negative
Activity Positive Negative
effects?
Community Facilities Lower usage of some Increasing usage of all facilities
help contribute to a community facilities will, through promotion.
healthier community in time, mean higher Considering the preferences of
Cemeteries/Non user-pays costs. different religions and cultures
Recreation Reserves: Not all cultures and when undertaking expansions of
protection of landscapes religions are able to be cemeteries.
and heritage. accommodated when
Community Facilities
All Community Facilities providing cemeteries.
Activities: health, social Layout and location of
and cultural benefits. pensioner housing may
Location and not be suitable for future
accessibility of facilities. trends.
Pensioner Housing:
provision of affordable
housing for elderly
persons.
Public
Toilets/Cemeteries:
prevention of health
risks through the
provision of public toilets
and cemeteries.
Effect on well-being
The Community Services Group of Activities work towards creating positive social, environmental and
cultural well-beings for the Hauraki community by providing and encouraging the use of facilities that
promote health, education, social interaction and recreation for all ages in the Hauraki community.
What are the costs of operating the Community Services Group?
Budget Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast
2011‐12 2012‐13 2013‐14 2014‐15 2015‐16 2016‐17 2017‐18 2018‐19 2019‐20 2020‐21 2021‐22
$000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000
OPERATING EXPENDITURE
3,203 Recreation 3,361 3,599 3,749 3,874 3,995 4,150 4,256 4,387 4,572 4,712
1,409 Community Facilities 1,541 1,576 1,628 1,645 1,646 1,684 1,722 1,718 1,759 1,758
4,612 4,902 5,175 5,377 5,519 5,641 5,834 5,978 6,105 6,331 6,470
OPERATING REVENUE
435 Fees and Charges 523 559 598 640 685 704 725 748 773 799
‐ External Subsidies 3 3 3 3 3 3 3 3 3 3
2,092 Targeted Rates 1,711 1,755 1,780 1,834 1,873 1,898 1,985 2,028 2,052 2,090
2,056 General Rates 2,290 2,473 2,643 2,802 3,024 3,272 3,631 3,835 4,058 4,511
4,583 4,527 4,790 5,024 5,279 5,585 5,877 6,344 6,614 6,886 7,403
(29) OPERATING SURPLUS/(DEFICIT) (375) (385) (353) (240) (56) 43 366 509 555 933Community Services 175
Funding Impact Statement for Community Services
Budget Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast Forecast
2011‐12 2012‐13 2013‐14 2014‐15 2015‐16 2016‐17 2017‐18 2018‐19 2019‐20 2020‐21 2021‐22
$000 $000 $000 $000 $000 $000 $000 $000 $000 $000 $000
SOURCES OF OPERATING FUNDING
General rates, uniform annual general charges,
2,056 rate penalties 2,290 2,473 2,643 2,802 3,024 3,272 3,631 3,835 4,058 4,511
Targeted rates (other than a targeted rate for
2,092 water supply) 1,711 1,755 1,780 1,834 1,873 1,898 1,985 2,028 2,052 2,090
‐ Subsidies and grants for operating purposes 3 3 3 3 3 3 3 3 3 3
‐ Fees, charges, and targeted rates for water supply ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
‐ Internal charges and overheads recovered ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
Local Authorities fuel tax, fines, infringement
435 fees, and other receipts 502 515 531 548 565 581 598 615 637 657
4,583 Total Operating Funding (A) 4,506 4,746 4,957 5,187 5,465 5,754 6,217 6,481 6,750 7,261
APPLICATIONS OF OPERATING FUNDING
2,704 Payments to staff and suppliers 2,911 3,002 3,087 3,178 3,288 3,381 3,488 3,587 3,703 3,825
338 Finance Costs 295 373 399 450 446 424 401 361 244 43
932 Internal charges and overheads applied 999 1,040 1,044 1,015 1,017 1,064 1,107 1,160 1,293 1,495
‐ Other operating funding applications ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
3,974 Total Applications of Operating Funding (B) 4,205 4,415 4,530 4,643 4,751 4,869 4,996 5,108 5,240 5,363
609 SURPLUS (DEFICIT) OF OPERATING FUNDING (A ‐ B) 301 331 427 544 714 885 1,221 1,373 1,510 1,898
SOURCES OF CAPITAL FUNDING
‐ Subsidies and grants for capital expenditure ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
‐ Development and financial contributions 21 44 68 92 120 124 128 132 137 142
1,468 Increase (decrease) in debt 1,299 421 861 (68) (364) (392) (461) (1,103) (1,335) (1,682)
‐ Gross proceeds from sale of assets ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
‐ Lump sum contributions ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
1,468 Total Sources of Capital Funding (C) 1,320 465 929 24 (244) (268) (333) (971) (1,198) (1,540)
APPLICATIONS OF CAPITAL FUNDING
Capital Expenditure
6 ‐ to meet additional demand ‐ ‐ ‐ ‐ ‐ ‐ 225 ‐ ‐ ‐
1,790 ‐ to improve the level of service 1,656 626 1,406 127 ‐ 96 ‐ 13 ‐ 10
525 ‐ to replace existing assets 663 537 464 441 470 521 663 389 312 348
(244) Increase (decrease) in reserves (698) (367) (514) ‐ ‐ ‐ ‐ ‐ ‐ ‐
‐ Increase (decrease) of investments ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
2,077 Total Applications of Capital Funding (D) 1,621 796 1,356 568 470 617 888 402 312 358
(609) SURPLUS (DEFICIT) OF CAPITAL FUNDING (C ‐ D) (301) (331) (427) (544) (714) (885) (1,221) (1,373) (1,510) (1,898)
‐ FUNDING BALANCE ((A ‐ B) + (C ‐ D)) ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
Reconciliation of Cost of Service Statement to Funding Impact Statement
(29) OPERATING SURPLUS/(DEFICIT) (375) (385) (353) (240) (56) 43 366 509 555 933
638 Depreciation 697 760 848 876 890 966 983 996 1,092 1,107
‐ Subsidies and grants for capital expenditure ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐
‐ Development and financial contributions (21) (44) (68) (92) (120) (124) (128) (132) (137) (142)
609 SURPLUS (DEFICIT) OF OPERATING FUNDING (A ‐ B) 301 331 427 544 714 885 1,221 1,373 1,510 1,898
The funding impact statement is required under the Local Government Act 2002 Schedule and conforms to clause 5 of the Local
Government (Financial Reporting) Regulations 2011. They cover the 10-year period from 2012/2013 to 2021/2022 and outline the
Council’s sources of funding and its Plan to apply them. Generally accepted accounting practice does not apply to the preparation of
the funding impact statements as stated in section 111(2) of the Local Government Act. The key divergences from generally
accepted accounting practice are the non inclusion of depreciation and the inclusion of internal charges.176 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Community Recreation
What is the Community Recreation activity?
The Community Recreation activity addresses the recreational, sporting
and educational needs of the community. It includes:
Libraries
Swimming pools
Events centre
Sports fields and recreational reserves
District Sports Co-ordinator
How does the Council deliver this activity?
Libraries
The Council provides its library service through the provision of public libraries at Ngatea, Paeroa and
Waihi. The Council also assists volunteer-operated community libraries at Turua, Whiritoa and Kaiaua, by
way of annual grants and regular bulk loans of books. Library operating hours are available online at
http://library.hauraki-dc.govt.nz or by calling the Library or Council offices.
The Council’s three libraries have a total collection of approximately 50,000 items including: fiction, non-
fiction, children’s, reference, large print, audio books, magazines, DVDs, music CDs and E Books. The
collection is replenished at a rate of up to approximately 6,000 items per year to ensure stocks remain
current. In addition the Council’s libraries provide free internet access, which is proving to be a valuable
and highly demanded service.
The libraries and their staff provide a wide range of services to the Hauraki District communities. These
services include:
Management of the collections – from purchase to disposal of materials.
Management of reading and lending services.
Providing research and information services.
Coordination of information and education programmes.
Helping the community with finding and using community and library resources.
Free internet usage for the community through the Hauraki District Council Libraries’ membership of
the Aotearoa Peoples Network Kaharoa (APNK).
Swimming Pools
The Council owns and/or operates
three community pools located in
Ngatea, Paeroa and Waihi. All of the
pools are heated to a temperature of
27 degrees Celsius. The Council
employs lifeguards along with a
supervisor to oversee the day to day
operation of the pools.
Events Centre
The Waihi Events Centre caters predominantly for indoor sporting use (e.g. in-line hockey, basketball,
aerobics). However the facility is also available for non-recreational community users provided the use is
compatible with the facility and damage to the specialised sprung wooden sports floor is avoided.Community Services 177 Sports Fields and Recreational Reserves The Council provides and administers sports fields and recreational reserves to encourage and facilitate the community’s well-being, by catering for its recreational, sporting, leisure and cultural needs. Sports fields are defined as facilities in the Hauraki District which are principally used for the pursuit of organised sport including rugby fields, touch rugby fields, astroturf hockey field, netball courts, soccer fields, tennis courts, athletic tracks, lawn bowls greens, cricket pitches, croquet greens, skateboard ramps and a petanque court. Sports fields are provided at the following venues: Morgan Park, Waihi Whiritoa sport and recreation reserves, Whiritoa Rotokohu Soccer Fields, Paeroa Centennial Park / Brennan Field, Paeroa Paeroa Domain Hugh Haywood Domain, Ngatea In addition, the Council provides, maintains and administers reserves throughout the District for recreational use. The main recreational use of these reserves is for activities such as walking, picnicking, kite-flying and similar low-key pursuits. These reserves are provided at a number of venues including: Whiritoa beach reserves, Whiritoa Karangahake Reserve Gilmour Reserve, Waihi Victoria Park, Waihi Primrose Hill, Paeroa Railway Reserve, Paeroa Leach’s Field, Paeroa Ray’s Rest, Kaiaua Tilbury Reserve, Ngatea Play equipment for children is provided in some parks and reserves, which is maintained to a standard to meet health and safety requirements. The majority of reserves are funded by the Wards in which they are situated, however reserves classified as ‘travellers reserves’ are funded by the District as they benefit the Hauraki District as a whole. Two such reserves are: Ohinemuri Park, Paeroa Karangahake Reserve In addition to the provision of these recreational reserves the Council also provides trees and garden areas along urban streets, and provides town entrance ways. The Council also owns two jetties which are available for community use, one in Turua and one at the Hubbard Road reserve in Paeroa (Puke Bridge boat ramp and jetty). District Sport Coordinator The Council funds a District Sports Coordinator from Sport Waikato and provides an office and administrative services. The Co-ordinator’s role is to foster the participation of residents in sports, recreation and leisure, both in competitive (organised) sport, and through active living (everyday activities). The coordinator provides advice to schools, clubs and organisations and works with a diverse range of community groups. In recent years the Coordinator’s role has involved more collaborative projects, such as health improvement programmes to tackle obesity and other health related projects.
178 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Key legislative drivers
Legislation and standards relevant to Community Recreation include:
Library and Information Association of New Zealand Aotearoa (LIANZA) Standards for Public
Libraries, 2004
Copyright Act, 1994
Films, Videos, and Publications Classification Act, 1993
Building Act, 2004
Health Act, 1956
Trespass Act, 1980
Health and Safety in Employment Act, 1992
Local Government Act, 2002
Reserves Act, 1977
Resource Management Act, 1991
Historic Places Act, 1993
Hauraki District Council Bylaws, 2008
Hauraki District Council Reserve Management Plan, 2007
Playground Equipment NZS 5828: 2004
Pool Water Quality NZS 5826: 2010
Swimming Pool Design NZS 4441: 2008
Sustainability Tuner for Community Recreation
Community Recreation Well-being Dimension
What does this mean?
Scale Economic Environmental Social Cultural The Community Recreation activity has positive
5 effects on all four aspects of community well-being.
4 This activity has a minor positive effect on local
employment, training and encouraging the
3
preservation of the natural environment. It has a
2 significant positive effect on the social and cultural
1 well-being of the community by enabling and
0 encouraging people to participate in recreational
-1 activities.
-2
-3 For a further explanation of the criteria and how to
-4 use the sustainability tuner please see Appendix 7.
-5
Levels of Service and how the Council will measure them
Libraries
Community Method of
Levels of Service Baseline Target 2012-22
Outcome measurement
Library services are provided in a customer focused and effective way to support the
recreational needs of the community.
Measure:
Percentage of library users
Customer
satisfied with library 67% 2012/13: >75%
satisfaction
services. (2010/11) 2013-22: To be advised**
survey
Measure:
Percentage of library users
satisfied with the range of
Annual user
collections and services New >85% of users are satisfied
survey
offered.Community Services 179
Community Method of
Levels of Service Baseline Target 2012-22
Outcome measurement
An appropriate range of print, audio-visual and electronic resources are provided to ensure
public access to learning materials.
a) Review and
analysis of library
156,239 >1% increase from previous year
Measure: resources that
Use of the resources by the were issued
public. b) Online
resource usage 4475* >5% increase per year
sessions
Libraries attract a wide audience.
Measure: 2012/13: >38% of District
35% of
The number of library Library population
District
members is above the Management 2013/14: 39%
population
average from the previous System 2014/15: 40%
(2010/11)
three years. 2015-22: 40%
2012/13: 232,000
Measure: a) physical 200,000*
2013/14: 255,000
The number of library visitors (2010/11)
2014/15: 280,000
visitors is above the
average from the previous 2012/13: >5,000
3,802*
three years. b) website visitors 2013/14: >5,500
(2010/11)
2014/15: >6,000
Measure:
The number of library users 2012/13: >38,000
Library records of 35,918*
who use the computers is 2013/14: >40,000
computer users (2010/11)
above the average from the 2014/15: >42,000
previous three years.
*This is a new measure however the baseline has been calculated based on existing records.
**Targets for the years 2013-2022 will be established once the initial baseline survey is undertaken in 2012/13. The
targets for 2013-22 will be proposed for community consideration as part of the 2013/14 Annual Plan.
Swimming Pools
Community Method of Baseline
Levels of Service Target 2012-22
Outcome measurement (2010/11)
Provide clean and safe aquatic facilities that meet community demand and promote active
recreation.
Measure:
97%
Results of three Results of the
compliance with
independent audits three audits 97% compliance with the NZ
the NZ
undertaken on each during opening Swimming Pool Standards
Swimming Pool
swimming pool facility to season
Standards
assess them for safety.
Aquatic facilities are accessible and available daily during the season.
Days Closed:
Measure: Paeroa: 1.5
Monthly reports
Number of days each days180 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Community Method of Baseline
Levels of Service Target 2012-22
Outcome measurement (2010/11)
Measure:
Customer
Pool users are satisfied 34% 2012/13: >70%
satisfaction
with the operation of (2010/11) 2013-22: To be advised**
survey
Council swimming pools.
Paeroa:
6,898
Ngatea:
Measure 14,114
Monthly reports 1% increase in attendee
Increase in level of Waihi:
prepared by Pool numbers per year across all
patronage at the pools. 7,862
Supervisor three facilities
(2010/11
and
2011/12
average)
**Targets for the years 2013-2022 will be established once the initial baseline survey is undertaken in 2012/13. The
targets for 2013-22 will be proposed for community consideration as part of the 2013/14 Annual Plan.
Sports Fields and Recreational Reserves
Community Method of
Levels of Service Baseline Target 2012-22
Outcome measurement
The Council will provide sports fields that meet the needs of users.
Measure:
Number of complaints
Service request 6 complaints
regarding sports fieldsCommunity Services 181
Sports Initiatives
Community Method of
Levels of Service Baseline Target 2012-22
Outcome measurement
Foster the participation of residents in sports recreation and leisure.
Measure:
Programmes, training, Visit or be in contact with:
support and communication Sports Co- All primary schools at least
Achieved
are provided to primary and ordinator’s twice per annum
(2010/11)
secondary schools within Annual Report All secondary schools at least
Hauraki at least twice per twice per annum
year.
Measure:
Delivery of five
Maintain delivery of at least five
programmes for children Sports Co-
Achieved programmes for parent and
under five years through ordinator’s
(2010/11) preschool groups within Hauraki
the provision of resources, Annual Report
District per annum.
communication, training
and support.
Measure:
Co-ordination of
sports/active living related Sports Co- 12 At least 12 sports/active living
training/advisory sessions ordinator’s sessions related training sessions to be
to cater for sports clubs, Annual Report (2010/11) completed per year.
community groups and
seniors within the District.
Possible impacts on Levels of Service
Throughout the 2012-22 Hauraki Long Term Plan, considerable effort has been made to ensure the levels
of service are as concise as possible, however due to the nature of local government, in some cases
there may be unforeseen circumstances that may impact on these service levels.
Levels of Service Possible impacts on Level of Service
Library services are provided in a Inappropriately trained staff could lead to a reduction in user satisfaction with
customer focussed and effective the level of service provided in District libraries.
way to support the recreational Council will be undertaking a user satisfaction survey in 2012/13 to establish
needs of the community. base lines for user satisfaction with the provision of Council services. The
user satisfaction targets will be set in the 2013/14 Annual Plan based on the
results of the results of the survey. The method for the survey programmed
is similar to previous surveys, however it will now target users of services
rather than all residents and ratepayers.
An appropriate range of print, Budgetary allocations may have an impact on the ability to keep up with
audio-visual and electronic technology.
resources are provided to ensure Demographic changes - specifically an ageing population - may result in the
public access to learning need for changes in library stock (e.g. large print and audio books).
materials. Digital resources with online availability may supersede hard-copy
collections.
Higher operational expenditure for libraries to access third-party services for
online content, as opposed to traditional capital expenditure to purchase
audio books, DVDs and CDs.
Libraries attract a wide audience. Collaborations and partnerships with other libraries (such as the greater
Waikato Region), schools and the commercial sector are envisaged to be
expanded in order to provide a better service.
The Council has indicated that library hours may need to be reviewed over
time to ensure they continue to meet public need.
New library buildings and services are planned for Waihi and Paeroa which
will help to meet current demand issues. Options for library services in
Ngatea will be considered within the life of this Plan.182 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Levels of Service Possible impacts on Level of Service
Provide clean and safe aquatic The ability to employ sufficient and suitable life guards for Council pools
facilities that meet community could impact the level of service provided to the community.
demand and promote active Maintenance/renewal budgets for maintaining the pools in a clean and safe
recreation. state.
Aquatic facilities are accessible The ability to employ sufficient and suitable life guards could impact the
and available daily during the accessibility and availability of Council pools.
season.
Council operated swimming pool An increased desire to swim for fitness and health reasons results in
facilities are safe for users. increased patronage at pools – this could impact the safety of the pool
service provided.
The increased number of people wanting to swim/ exercise for longer each
day and for a longer season could impact on the safety of the service
provided.
Council will be undertaking a user satisfaction survey in 2012/13 to establish
base lines for user satisfaction with the provision of Council services. The
user satisfaction targets will be set in the 2013/14 Annual Plan based on the
results of the results of the survey. The method for the survey programmed
is similar to previous surveys; however it will now target users of services
rather than all residents and ratepayers.
The Council will provide sports An increase in requests for exercise equipment for adults in play grounds
fields that meet the needs of could result in changes to the facilities provided in the future.
users. An increasing number of people are using walking tracks, some of whom are
requesting new tracks in more natural surroundings.
Due to the number of bikes being ridden in parks and reserves, new tracks
are needed in the future - a partnership opportunity could be a solution.
Changes in age group’s participation in different sports/ activities may
change the types of sports fields provided.
The changing requirements of younger people for high intensity activities
such as skate parks and extreme sports areas could impact the provision of
this activity in the future.
The recent growth and interest in rugby league could result in a requirement
for additional fields and courts and/or additional flood lighting.
An ageing population is likely to result in more elderly people requiring
passive recreation facilities.
Safe park facilities are provided. The changing demographics of the District will result in the need to keep
abreast of changing recreational requirements.
Park facilities are provided that An ageing population will result in more elderly people requiring passive
meet community demand. recreation facilities.
Changes in age group’s participation in different sports/activities may impact
the demand for facilities.
Council will be undertaking a user satisfaction survey in 2012/13 to establish
base lines for user satisfaction with the provision of Council services. The
user satisfaction targets will be set in the 2013/14 Annual Plan based on the
results of the results of the survey. The method for the survey programmed
is similar to previous surveys, however it will now target users of services
rather than all residents and ratepayers.
Foster the participation of There may be a change in the community’s preferences for sports to be
residents in sports recreation and involved in, or there may be a general reduction in interest in sport generally,
leisure. however this is not anticipated.Community Services 183
Collaborative Projects
Community Services Partnerships Did you know?
The Council has a variety of partnership arrangements
with a number of sporting and recreational clubs and Whiritoa Beach Care
government organisations. Project
All relate to the management of activities on domains and/ or
reserves and vary from providing financial assistance, to making
land available for club rooms, to mowing and marking sports fields
and managing the growth based on the demand for the activities.
The partnerships are as follows.
Hauraki Plains Hockey - There is a lease of land agreement on
the Hugh Hayward Domain, Ngatea. The Council considers
this partnership to be beneficial to the District.
Other Sporting Clubs – The Council has a variety of
partnership agreements with many sporting clubs: rugby, rugby A number of residents in the Whiritoa
league, touch rugby, soccer, athletics, netball, tennis, croquet, community have been involved with the
Beach Care project. This project helps
equestrian and lawn bowls. Many of these clubs have their to protect and regenerate the dunes
own clubrooms on Council land for which they pay a minimal along the foreshore by re-vegetation
annual fee (if any). with appropriate species, and in the
Karangahake Reserve (car park area) – The Council has process helps restore habitats for
endangered species such as the
established a partnership between the Department of
dotterels, in order for them to thrive, and
Conservation and the New Zealand Transport Agency to focus enhances the aesthetic appearance of
on the increasing popularity of the Karangahake Reserve, the dunes. The Council donates money
especially with the Hauraki Rail Trail cycleway that passes in partnership with Waikato Regional
Council to help regenerate the dunes,
through the area. The Department of Conservation is and Council staff have been involved
developing additional walkways and huts in the park which in with voluntary planting.
turn is attracting larger numbers of visitors each year, putting
further pressure on roads, access and entry areas, car parking, By helping to regenerate the dunes
where possible, the coastal settlement
toilets and solid waste facilities. of Whiritoa is more protected from major
Royal New Zealand Returned Services Association and storm surges and big seas. This is due
Veterans Affairs New Zealand – The Council works with both to the grasses holding the sand fast,
of these organisations in providing services in the District and not allowing it to be taken away by
the tide. In turn this creates a barrier for
cemeteries for Returned servicemen. the community from the sea, and
protects the land underneath the dunes
from being eroded.
Whiritoa Beach Care and Riparian planting
The Council assists in the coordination of a community initiative, in partnership with the
community and Waikato Regional Council, to help prevent the erosion of the foreshore sand
dunes at Whiritoa Beach by controlling access and through re-vegetation of the dunes.
The Council also undertakes the removal of noxious weeds both on the Whiritoa dunes and on the
Council’s road reserves as prioritised in consultation with Waikato Regional Council.
In addition the Council takes part in riparian planting throughout the District in order to assist in the natural
management of Reserves and riverbanks.
Libraries
Through its library activity, the Council currently provides outside services to a number of
agencies, along with working in collaboration to provide increased levels of service.
Initiatives are regularly undertaken with local schools both during school time, and through the promotion
of programmes (such as reading programmes) at the library during school holidays.
General collaboration takes place with other libraries in the greater Waikato region and the National
Library in order to help provide the best service possible to residents. These services include encouraging184 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
the use of libraries by schools, reading programmes and promotions, training opportunities and inter-
library loaning.
Demand Management
In 2008 the Council thoroughly reviewed all of its levels of services. This review revealed a general level
of satisfaction with the Council services incorporated in the Community Recreation activity. Points that the
Council was asked to consider for the future included:
A community pool in Waihi:
A heated community pool is now provided by the Council at Waihi College.
Higher percentage of user pays for swimming pool facilities:
This has been achieved through the provision of pool heating, purchasing of a new inflatable pool toy,
providing paid Learn to Swim programmes, and the starting of a swim club in Waihi.
A desire to get tougher on graffiti culprits:
Council staff are actively working with the Police to report graffiti incidents and to provide costings for
removal. This enables the Council to be reimbursed for the damage caused.
Maintenance issues - namely increased litter removal and additional flower beds:
The Council has increased the litter removal budget and bin clearing frequency in areas of public
concern. Council staff are choosing plant species that provide a higher level of visual display when
replanting town gardens.
Longer library hours and increasing library stock, both of which have been addressed.
The growth assumptions identified for this 2012-22 Hauraki Long Term Plan indicate a growth in the
District population of 4% over the life of this Plan. Council assets within the Community Recreation
activity generally have the ability to deal with this level of estimated growth.
The Community Recreation activity has given consideration to the demands placed on the Kaiaua
community as a visitor destination, in particular increased demands on Ray’s Rest and the Boat Ramp
reserve area during the holiday season. The Council intends to produce a Reserve Management Plan for
all Kaiaua reserves to provide the Council with guidance as to the future development and management
of these areas. Other demand factors which have been identified, that may impact on the levels of service
within this activity, are indicated above as “possible impacts on levels of service”.
Future directions
Recreational activities
A key part of Council activities is providing recreational opportunities for the community. For
Hauraki District Council the types of recreational opportunities provided include swimming
pools, skate parks, passive recreation reserves, netball courts and halls, amongst others.
However, the focus of the provision of recreational activities may change in the future due to an
increasingly ageing population and a continuing reduction in the number of younger people. There are
also a number of central government and regional initiatives relating to the development of a more active
and participative lifestyle approach. As a result, in the future the types of recreational activities and
facilities required by the community may vary and this may require consideration of different types of
activities being provided or supported.Community Services 185
The Council will respond, where agreed, to community needs for upgrading of or provision of new
infrastructure to meet growth demands or changing sporting and recreational needs. The community has
indicated that there may be demand for: multi-use outdoor areas such as day camping; an increase in the
exercise equipment provided in playgrounds; providing mountain bike tracks; catering for rugby league;
indoor sports facilities or a gymnasium.
Sale of Reserve Land
In general terms the sale of reserve land requires a separate public consultation process. The
Council is not planning to sell or otherwise dispose of any of its significant reserves.
Waihi Events Centre
Discussions on a possible extension to the eastern side of the Waihi Events Centre to house a
small gymnasium are still in progress with the Waihi Sport and Recreation Group. An
allowance has been made in the budget to investigate this proposal.
If the proposal is agreed to after this investigation then further budget provisions will need to be made for
its construction.
Waihi Multi-sport facility
In response to community requests the Council funded an investigation into the development
of a multi-sport facility located at Morgan Park, Waihi. A Draft Master Plan and feasibility study
were undertaken in 2011 with the finalised document to be produced in 2012.
The results of this study are now being considered by Waihi community sports groups. In February 2012
the Council confirmed its support in principle for the project however it is expected that the Council will be
approached for further discussions in 2012. At this stage no funding has been allowed for any capital
works identified in the feasibility study. Should this project go ahead, it would more than likely include a
gymnasium. Until the community and the Council decide on the Morgan Park development, the Events
Centre extension will more than likely be deferred.
Karangahake Gorge and Reserve
The Council is currently working with the Department of Conservation, the New Zealand
Transport Agency and the local community to ensure the facilities within the Karangahake
Gorge are capable of coping with future growth. The group are working collaboratively to
establish a direction and positive way forward for the Gorge area in relation to developing the area as a
‘Definitive New Zealand Visitor Destination’. Part of the recommendations of the group will be regarding
possible shared funding arrangements towards developing the facilities.
In addition, the ‘Rail Trail’ has been developed between Paeroa and Waikino, following the historic
railway line. When the Waikino to Waihi section is completed in 2012 it will provide approximately 20km of
walking/cycling paths (from Paeroa to Waihi). The growing popularity of the Gorge area is placing
additional demand on existing facilities and this is expected to increase when the Rail Trail becomes fully
operational.186 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
District Parks
The Council will promote existing parks and reserves to enhance their ability to be a ‘District
attraction’. This includes development of existing reserves and beautification projects. The
Council has no plans to acquire new parks and reserves during the next 10 - 20 years unless
they are publicly demanded and economically viable.
Paeroa Wharf and Jetty project
This is a community driven project with a vision to reinstall wharf and jetty facilities on the
Ohinemuri River for the purpose of developing tourist opportunities. A feasibility study will be
undertaken in 2012 to confirm costings and viability. At this stage no funding has been allowed
for any capital works.
Paeroa Indoor Sporting Facility
Paeroa sporting and community organisations have come together to explore the potential of
developing a regional indoor sporting hub. Community groups wish to investigate the potential
of this concept and undertake a feasibility study, looking at site options, design and individual
sporting code requirements. This will most likely occur in 2012/13. No Council commitment to funding has
been made at this stage.
Captain Cook’s Landing Memorial Site
A community project team was established to investigate the development of a new site that
would commemorate the landing of Captain James Cook. This community group reviewed the
current site, at the corner of SH2 and Hauraki Road, and are seeking alternative locations for
this memorial. The Council is supportive of the project and would be responsible for the ongoing
maintenance of the site, subject to the community group raising the necessary funds to complete the
project. It is estimated that the maintenance costs would be around $15,000 per year.
Hutchinson Reserve
The Hutchinson Reserve was gifted to the Council for the purpose of outdoor recreation and
education. $10,000 has been allowed to develop a concept plan in consultation with the
community. This is anticipated to be undertaken in 2012/13. The results of this concept plan
will be used to guide the future development of this site. At this stage there is no committed future date or
programme for the undertaking of site developments, however there is the possibility Council may need to
consider investing funds based on the outcome of the concept plan development.Community Services 187
Programmed Actions for 2012-22
Capital Works
The capital renewal works and new capital projects for Community Recreation are listed below.
Reasoning is provided where projects are significant. Capital works can result in increasing maintenance
costs as the Council must maintain the improved or extended asset. Depreciation will therefore be
accounted for in the overheads for the Council in the future. In addition to the capital works, other issues
either having financial or service level implications have been discussed.
Libraries
Libraries have been operating beyond their capacity, with this being a particular issue for the
Paeroa and Waihi Libraries. The Waihi Library floor area is currently 246m² and Paeroa is
currently 200m².
As a result all three libraries have been identified as requiring renovation, expansion or relocation in the
near future. The Council is planning to construct a new library in Waihi with a floor area of 420m² (540m²
including the Council Service Centre). The planning and tendering of the Waihi Library project occurred in
2011/12, with construction scheduled for 2012/13. The construction of a new Paeroa Library with a floor
area of 425m² is planned for 2014/15.
The future options for the Ngatea Library building and services will be considered and addressed within
the life of this Plan. The feasibility investigation could include a number of options, such as a new library
building on another site, building a new shared Public/College Library on the Hauraki Plains College site,
or renovating and/or extending within the current building.
A Strategic Plan for the library activity is being prepared to ensure all decisions made in regard to the
District’s libraries are aligned and sustainable. To ensure the libraries are well-placed to capitalise on
technologies, a Technology Strategy will also be developed in the near future.
A Radio Frequency Identification (RFID) system for libraries is also being proposed for introducing into
the libraries over the next four years. This is an enhanced circulation, stock management and security
system.
Library staff are currently drafting a Collection Management Policy. This policy will document the
considerations and procedures that contribute to the maintenance and growth of the libraries’ collections.
The policy is considered essential as a reference point in guiding the selection of material and
management of that material over its lifetime in the collection. The policy is to be formally considered in
2012.
The Council acknowledges that in
order to spread the benefits that are
available from libraries to a greater
number of residents, there may need
to be more promotion of library
services. In addition, the Council may
look at opening libraries for longer
hours. Economic viability will be a
paramount issue to any review of
library services.
Sports initiatives
The Council will continue to support the Sports Coordinator role at an amount of $85,000 per
annum (plus inflation) for the life of this Plan.188 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Swimming Pools
The Council has decided to reduce the current swimming season for the Paeroa, Waihi and
Ngatea swimming pools by four weeks. This will mean that the swimming season for the three
pools will be 24 weeks. The reason the Council decided to reduce the swimming season was
due to low attendance figures at the beginning and end of the swimming season for each of the
three pools. The Council believes the low attendance at these times does not warrant the high costs
associated with heating the swimming pools. By reducing the swimming season by four weeks the
Council estimates around $59,000 will be saved.
Each of the three swimming pools will be dealt with individually and the Council intends to consult with the
schools in Paeroa, Waihi and Ngatea to identify what is the best swimming season for each of the pools.
Kaiaua Boating Club – maintenance of access channel
As a result of submissions received the Council agreed to enter into discussions and
negotiations with the Kaiaua Boating Club and the Waikato Regional Council to investigate and
identify options for a long term solution to the maintenance and funding requirements for the
access channel to the Club’s boat ramp.
Capital works schedule
Libraries
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Complete Waihi Library 1,300
New Paeroa Library - - 1,385 -
Purchase of new books and library resources
In order to increase the level of service and continue
with the upgrading of libraries within the District an 146 146 151 1,214
annual budget has been allocated for the purchase of
new books and resources.
Shelving, furniture, signage and other equipment
Ongoing maintenance costs and replacement of - - - 28
furniture.
Swimming Pools
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
District Pools - Inflatable toy replacement - - - 14
Paeroa
Pool - Lighting renewals 5 - - -
Pool - Toilet plumbing renewals 6 - - -Community Services 189
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Pool - Heating, filtration and pump renewals
- - 13 59
Pool - Repainting of poolside building - - - 24
Pool - Repainting of swimming pool - - 14 15
Pool - New seating - - - 2
Plains
Pool - Repainting of swimming pool and poolside
- - 14 17
buildings
Pool - Heating, filtration and pump renewals 6 - - 17
Pool - New seating, signage 6 - - 3
Pool - Toilet plumbing renewals - - - 6
Waihi
Pool - Filtration and pump renewals - - 6 -
Pool - Repainting of swimming pool - - 14 16
Pool - Repainting of poolside building 6 - - -
Pool - Heat pump component renewals - - - 67
Events Centre
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Waihi
Floor resealing (triennially) - - 11 25
Men’s and women’s toilet and changing room
flooring surface renewals, ceiling painting and - - - 24
ventilation renewals.
Re-carpeting of mezzanine
- - - 11
Due to expected general wear and tear.
Replacement of some existing kitchen appliances - - - 3
External spouting renewal - - - 9190 2012-22 Hauraki Long-Term Plan – Volume 1 of 2
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Lighting replacements in main hall, mezzanine
- - - 21
and changing rooms
Replacement of main hall ventilation - - - 10
Replacement of front door - - - 7
Repainting of main hall interior - 26 - -
Sports Fields and Recreational Reserves
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Paeroa
Town entrance beautification
The Council is moving to make the district look more
inviting through the upgrading of town entranceways.
15 10 - -
Planting and associated site works are to be
developed at the Dell Reserve and on State Highway
2 at the northern end of Paeroa.
Town Centre garden irrigation
Installation of garden bed irrigation to avoid hand 15 - - -
watering and to improve the flower displays.
Town Centre - rubbish bin renewals - - - 5
Domain - exercise equipment
The community have requested that adult exercise
equipment be provided on community reserves. An 24 - - -
allocation has been put aside for exercise islands to
be constructed in the Paeroa Domain.
Domain - park lighting and furniture
Replacement of furniture, internal park lighting, and
19 3 - 4
signage has been scheduled for the Paeroa domain.
This is due to expected general wear and tear.
Domain - electricity main upgrade
The current supply is not large enough for present 8 - - -
demand.
Domain - upgrading of internal walkways/roads
The internal walkways within the Domain are to be 35 - - -
resealed.
Domain - irrigation component renewals 8 - - 31
Domain - playground renewals
Replacement of playground equipment that has 8 - - 53
reached the end of its useful life.
Domain – Grandstand electrical
Replacement of electrical components within the - - - 8
Grandstand complex.
Domain – Grandstand lighting
Replacement of security and flood lighting on the 13 - - -
Grandstand.Community Services 191
Community 2012/13 2013/14 2014/15 2015-22
Project
Outcome ($)000 ($)000 ($)000 ($)000
Domain – Grandstand water heating
Replacement of the gas water heating system for - - - 10
changing/shower rooms.
Domain – Grandstand doors
- - - 4
External door replacements x3.
Domain – Grandstand showers
- - - 13
Replacement of shower components.
Domain – Grandstand painting
- - - 24
External painting of Grandstand.
Centennial Park - rubbish bin and park furniture
3 - - 6
replacement
Centennial Park - fencing renewals - - - 11
Centennial Park - turf works
- - - 8
To improve the playing surface.
Centennial Park - lighting
- - - 12
Replacement of existing on-site park lighting.
Centennial Park/Brennan Field - installation of
new park furniture
11 - - -
Increased patronage has resulted in a need for more
picnic tables and seating.
Centennial Park/Brennan Field - rugby league
facilities
A greatly increased fraternity of rugby league teams
- - - 96
has heightened the need for more adequate facilities,
including fields available for evening and night-time
use.
Walkway between Paeroa Town Centre and the
Maritime Park
40 - - -
Addition of a link from Railway Reserve to Maritime
Park via the Paeroa to Thames cycleway.
Primrose Hill Lighting renewal
20 - - -
Replacement of existing lights.
Primrose Hill car park renewals
- - - 34
Resealing of car park areas.
Puke Road Boat Ramp
- 83 - -
Resealing of car park and roading areas.
Dell Reserve
12 - - -
Resealing of existing roadways.
Railway Reserve lighting
Additional facilities necessary for security purposes, 11 - -
as a response to anti-social behaviour.
Railway Reserve park equipment
Replacement of furniture, which is due to expected - 6 - 13
general wear and tear.
Railway Reserve – Play equipment
- - 21 24
Safety under surface replacement.
Hutchinson Reserve - Concept Plan
This reserve was gifted to the Council for the
10 - - -
purpose of outdoor recreation and education. A
concept plan is required to guide the Council on whatYou can also read
