CITY OF LAREDO 2020/2021 ONLINE BENEFIT ENROLLMENT THE BENEFITS HUB ASSISTANCE GUIDE - Human Resources Department Health & Benefits Division 1102 ...

CITY OF LAREDO 2020/2021
ONLINE BENEFIT ENROLLMENT
THE BENEFITS HUB
ASSISTANCE GUIDE

    Human Resources Department
    Health & Benefits Division
    1102 Bob Bullock Loop
    (956)727-6460
    hrinsbenefits@ci.laredo.tx.us

City of Laredo’s Annual Online Benefit Enrollment is your opportunity
   to make certain changes to your current benefit coverage elections
                   without having a qualifying event.
THEBenefitsHUB is an easy and convenient approach to select your benefit coverage for the year. This
will be the 3rd year that the City of Laredo benefit enrollment selections will be online through
THEbenefitsHUB website.

THEbenefitsHUB gives you access to your benefits 24 hours a day,7 days a week from any device that
provides Internet access. (Laptop, Smart Phone, Tablet)

THEbenefitsHUB will be open and accessible to you from Tuesday          August 25, 2020
– Tuesday, September 8, 2020 to begin your annual enrollment changes.                          Once
logged in, we ask that you review your profile and update demographic information as needed.
(Address changes need to be done through your payroll assistant).

                               LET’S GET STARTED!

To access your account log in to the THEbenefitsHUB
                   web address at

www.mybenefitshub.com/cityoflaredo

All previous passwords have been reset to default

      TIP!

It is important to
play the Login
Help Video to
better understand
the login process.

It is also available
in Spanish.

You will be required
to enter a new
password.

Keep your password
in a safe place. This
ensures that you
have access anytime
during the enrollment
period to review your
benefit selections.

The Benefits HUB has acknowledgements in place that need to be
read and accepted to continue the enrollment process.

                          Step 10

You are now logged in to your
account. It’s time to review your
profile/contact information.

NOTE:
Phone number and email must be
current.
If there has been an update to your
home address it is important that
you contact Human Resources
immediately to submit
documentation for your update.
This ensures that important benefit
information is delivered to you
timely.

When adding a dependent,
please remember, a valid
Social Security Number is
REQUIRED if your dependent is
an addition to your medical or
dental plan.

The City of Laredo conducts
dependent verification audits
to ensure no false information
has been entered.

If you have questions on
eligibility for dependents,
please contact the Health &
Benefits Division
@hrinsbenefits@ci.Laredo.tx.us

.

You are now ready to select your
benefits for the plan year.

Did you need further information
on your benefits?

• Click on the “View Plan Outline
  of Benefits” link
• There will also be videos
  provided throughout the
  enrollment to explain each
  benefit plan.
• Contact Laurel Insurance &
  Associates (956)724-9083
• Contact Health & Benefits
  @hrinsbenefits@ci.Laredo.tx.us

Note:
You have an option to waive benefits.
Should you choose to decline any
benefit coverages during the online
enrollment window, it may not be
reversed until the City of Laredo’s next
annual open enrollment.
Exceptions to this are only permissible if
you have a qualifying event.

Once you select your medical
coverage, click on “Sign &
Continue”.

This will be the continued process
to elect all other benefits
available.

If you choose to decline
medical coverage for
your listed dependents,
you must select a
reason for declination.

You may make changes
any time during the
enrollment period.

By choosing a reason for
declination you ARE
acknowledging that
you have been offered
coverage and you have
VOLUNTARILY declined.

Once all benefits have been
selected you will be prompted
to view/add/update
beneficiaries for your life
insurance.

Watch the video link to learn
the importance of beneficiary
selections.

For TMRS beneficiary updates
please call (956)791-7411 for
information.

Congratulations, you have
successfully completed your
        enrollment!