CITIZENS' VIEWS AND EXPERIENCES OF CORRUPTION - GLOBAL CORRUPTION BAROMETER EUROPEAN UNION 2021
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Transparency International is a global movement with one vision: a world in which government, business, civil society and the daily lives of people are free of corruption. With more than 100 chapters worldwide and an international secretariat in Berlin, we are leading the fight against corruption to turn this vision into reality. www.transparency.org Author: Roberto Martinez B. Kukutschka Survey management and research: Roberto Martinez B. Kukuktschka, Jonathan Rougier and Adriana Fraiha Granjo Contributors: Caryn Peiffer and Julius Hinks Designer: Sophie Everett / sophieeverett.com.au Cover image: Ellice Weaver / ellice-weaver.com Every effort has been made to verify the accuracy of the information contained in this report. All information was believed to be correct as of June 2021. Nevertheless, Transparency International cannot accept responsibility for the consequences of its use for other purposes or in other contexts. ISBN: 978-3-96076-179-2 2021 Transparency International. Except where otherwise noted, this work is licensed under CC BY-ND 4.0 DE. Quotation permitted. Please contact Transparency International – copyright@transparency.org – regarding derivatives requests. This publication was produced with the financial support of the European Union. Its contents are the sole responsibility of Transparency International and do not necessarily reflect the views of the European Union.
GLOBAL CORRUPTION BAROMETER EUROPEAN UNION 2021 2-7 18-23 31-34 TABLE OF CONTENTS Executive summary How are people Taking action About the survey affected by People see themselves corruption? as part of the solution Key findings Bribery is restricted to Fear of retaliation and Recommendations a handful of countries lack of prosecution 8-17 Looking beyond bribery: the use of personal remain hurdles 35 What do people think connections about corruption? Little progress against 24 Conclusion corruption Sextortion Government corruption 36-38 26 is a problem Methodology Governments not Close links between Sample sizes doing enough business and politics Weighting Corruption in both the public and People in the EU Margin of error private sectors do not feel heard by 39-66 their governments Varying levels of trust in institutions Companies not playing by the rules? Country cards Undue influence on governments 67-71 Endnotes
TRANSPARENCY INTERNATIONAL EXECUTIVE SUMMARY European Union (EU) countries are known for being wealthy, stable and democratic. However, their clean image is undermined by issues ranging from socioeconomic disparities and instances of rising authoritarianism to corruption problems. 2
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 Corruption affects every nation either stagnating or being on in the political bloc. Scandals the rise in their country, and reveal elected officials enriching there is a widespread belief themselves through backdoor that governments are tackling deals, accepting bribes to cover it poorly. up human rights abuses in a neighbouring country and giving Many also encounter corruption criminals passports in exchange directly, either through paying for investment. Meanwhile, banks, bribes or, more commonly, using accountants and real estate personal connections to access agents do not do enough to stop essential services, such as health the corrupt and criminals from care and education. laundering or parking their dirty money in the European Union. Business executives and bankers almost tie with national The COVID-19 pandemic is politicians as the most corrupt worsening matters. In countries institutions, and EU residents like Hungary and Poland, are concerned about the cosy politicians use the crisis as an relationships between business excuse to undermine democracy. and government. Others see it as a chance to make a profit, as shown by This can all change, however. A Germany’s lobbying and mask large majority of people know procurement affair. that they can make a difference in the movement against People from the 27 countries corruption. If they are supported surveyed in this Global Corruption by their governments and by Barometer – European Union are EU bodies, which can now cut well aware of these issues and funding to countries breaching want their leaders to act with rule of law, the region could more integrity. An overwhelming really earn its clean reputation. majority see corruption as photo: Elisabeth Aardema / Shutterstock.com 3
TRANSPARENCY INTERNATIONAL The survey national level, but also at the This is equivalent to more than sub-national level, as per the 106 million people across the 27 The Global Corruption Barometer EU’s official Nomenclature of countries surveyed. (GCB) – European Union 2021 territorial units for statistics provides an in-depth look at (NUTS1 or NUTS2 level).1 There is also widespread concern people’s views on corruption, about the cosy relationship as well as their experiences of The results show that between business and politics, bribery and favouritism across almost a third of people think with over half of people thinking the bloc. corruption is getting worse in that their government is run by a their country and almost half few private interests. Based on fieldwork conducted say their government is doing a between October and December bad job at tackling corruption. Despite this, the GCB gives cause 2020, the GCB surveyed more for optimism. Almost two thirds than 40,000 people in 27 The GCB found that around of people in the EU think that countries across Europe. three in 10 people pay a bribe ordinary people can help stop For the first time since its debut or use a personal connection to corruption. in 2003, the GCB results are access public services, such as representative not only at the health care or education. ABOUT THE SURVEY CONDUCTED FROM OCT 2020 - 27 COUNTRIES 40,600 PEOPLE AGED DEC 2020 SURVEYED 18+ TOOK PART REPRESENTATIVE PHONE KANTAR RESULTS AT THE INTERVIEWS FIELDED NATIONAL & SUB- IN ALL THE SURVEY NATIONAL LEVELS 27 COUNTRIES 4
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 KEY FINDINGS 01 02 03 Corruption levels Integrity issues Three in 10 EU residents are not improving in both public and experience corruption private sectors Around a third of people think While bribery and sexual extortion corruption increased in their In almost half the countries, – or sextortion – are common in country in the previous 12 prime ministers and members of only a few countries, 28 per cent of months, while 44 per cent think parliament are seen as the most people use personal connections it stayed the same. corrupt. In the other half, it is to receive a public service.2 business executives and bankers. 04 05 06 Health care is a Close ties between Widespread perceptions corruption hotspot business and politics of impunity Although just six per cent of Over half of people see Only 21 per cent of people think people paid a bribe for health governments as being run that corrupt officials regularly care, 29 per cent of EU residents by a few private interests and face appropriate penalties. relied on personal connections to awarding contracts to cronies get medical care. and bribe payers. 07 08 Many fear retaliation People see themselves as part of the solution People are divided about it being safe to report wrongdoing, with 45 Sixty-four per cent of EU residents per cent fearing reprisals and 47 think they can make a difference per cent not having this concern. in the fight against corruption. 5
TRANSPARENCY INTERNATIONAL Recommendations Governments across the region and EU institutions need to make an immediate and concerted effort to ensure the lives of ordinary people are free of corruption. Key measures include: + Ensure that policymaking + Promote social 1. BUILD PEOPLE’S is fully transparent and accountability mechanisms, TRUST AND consultative, considering such as Integrity Pacts. PARTICIPATION the interests of all affected groups equally. 2. PROTECT + Ensure that the EU + Defend civil society and THOSE REPORTING Whistleblower Directive is journalists who expose fully transposed by December corruption, including through CORRUPTION 2021 in all Member States. adopting a dedicated EU The resulting protection directive to protect them should meet the highest from strategic lawsuits possible standards – for against public participation example, by ensuring (SLAPPs), vexatious legal gender-sensitive reporting action aimed at silencing mechanisms – and have a corruption reporting. material scope that extends past EU legislation to cover national law. 3. SAFEGUARD AGAINST + Improve transparency of + Improve transparency in UNDUE INFLUENCE all lobbying activities and political campaign financing legislative processes. by disclosing contributions IN POLITICS from corporations and + Strengthen regulations foreign actors as close to real to monitor and tackle time as possible. potential or real conflicts of interest among elected + Improve public institutions’ and public officials. ethics regimes at the subnational, national and + Ensure adequate regulation EU levels. on revolving doors and cooling-off periods for all individuals leaving public office or the civil service to work in the private sector, and vice versa. 6
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 4. BUILD INTEGRITY + Strengthen corporate + Include a requirement for anti-corruption standards companies to address risks STANDARDS IN THE by reforming the EU Non- and prevent corruption in the PRIVATE SECTOR Financial Reporting Directive upcoming EU legislation on for large companies, and corporate human rights and require companies to environmental due diligence prevent, detect and act on in supply chains. corruption risks. 5. IMPROVE CORPORATE + Further harmonise EU + Ensure that companies TAX TRANSPARENCY corporate taxation rules. receiving public funds or AND PREVENT TAX tax relief meet clear criteria + Swiftly adopt EU legislation and fulfil the necessary AVOIDANCE on public country-by-country conditions, including reporting for all multinational declaring their profits where companies. economic activities take place and not making aggressive use of tax havens. 6. PREVENT + Invest in user-centred digital + Provide accessible, up-to-date FAVOURITISM IN platforms that ease and and accurate registers of SERVICE DELIVERY AND simplify citizens’ access to companies’ beneficial owners, PUBLIC CONTRACTING government services. to ensure fair competition and help identify conflicts of + Improve the availability and interest and collusion. quality of public contracting data in line with global standards, and secure its timely publication to reduce the risk of corruption in contract allocation. 7. ENSURE + Increase cooperation and and creating an independent ACCOUNTABILITY FOR information exchange EU anti-money laundering ABUSES OF POWER between law enforcement supervisory body. This should agencies – particularly with have the power to investigate the new European Public and sanction banks, as Prosecutor’s Office – across well as oversee national the bloc and globally. supervisory authorities. + Guarantee effective + Governments must uphold monitoring and enforcement the rule of law, and the EU against corruption and should not hesitate to take other financial crimes, punitive measures with any including through dissuasive countries that fail to do so, sanctions for wrongdoing including by suspending EU funds. 7
TRANSPARENCY INTERNATIONAL WHAT DO PEOPLE THINK ABOUT CORRUPTION? We asked people what they thought about the state of corruption in their country: how prevalent it is, whether it is rising or declining and whether their government is doing enough to control it. Here’s what we found. months, while thirty-two in Slovenia (51 per cent) and Little progress per cent think corruption Bulgaria (48 per cent) also see against corruption increased. Only 16 per cent an increase. Over three quarters of EU of people thought that While there is no country in residents see stagnating or corruption decreased. which a majority of citizens worsening corruption. think that corruption is In Cyprus, an overwhelming decreasing, the most positive Forty-four per cent of citizens number of citizens (65 per results come from Slovakia, think that corruption levels cent) think that corruption where 39 per cent of citizens in their country have not increased over the past year see corruption declining. changed over the past 12 and around half of people 32% 16% 44% OF PEOPLE THINK THINK CORRUPTION THINK CORRUPTION CORRUPTION DECREASED STAYED THE SAME INCREASED IN THE PREVIOUS 12 MONTHS 8
0 70 CYP RU SLO S 65% VEN IA 51% BU LGA RIA RO 48% MA NIA 45% BY COUNTRY CRO ATI PO A 41% RTU GA HU L 41% NG ARY 40% PO NE LA THE ND 37% increased in the previous 12 months.3 RLA CORRUPTION ON THE RISE, ND S 36% Percentage of people who think corruption ITA LY 34% SPA IN 34% SW EDE N 31% CZE AUSTR CH I 29% REP A UB LIC 29% FRA NC E 29% GR EEC E 29% MA LTA BEL 28% GIU DEN M 27% MA GE RK 26% RM AN Y 26% IRE LAN LIT D 23% HU AN IA 22% LAT LUX V 20% EM IA BO UR SLO G 19% VAK IA 19% EST ON I 18% FIN A LAN D 16% photo: GStamenov / Shutterstock.com 9 GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021
TRANSPARENCY INTERNATIONAL photo: AlexiaD / Shutterstock.com Country in focus: Cyprus In Cyprus, an overwhelming number of people (65 per cent) think that corruption increased over the past year. These perceptions have been fuelled by the scandals related to Cyprus’s “golden passports” scheme, among other causes. In 2020, investigative journalists revealed that dozens of convicted criminals, fugitives and politically exposed individuals had bought citizenship from Cyprus.4 A covertly filmed documentary implicated high-level politicians in corruption related to the scheme.5 Following protests, the government cancelled the programme. The European Commission took legal action against Cyprus6 and is seeking an EU-wide ban of citizenship-for-sale schemes. This scandal is part of wider backsliding on corruption. Almost three quarters of Cypriots feel there is impunity for corrupt politicians and over two thirds say that the government is controlled by business. Other key issues are political interference with public institutions and vulnerability to money laundering.7 The government announced significant anti-corruption measures in January 2021, including to establish an anti-corruption agency, a beneficial ownership register and whistleblower protection legislation.8 Many Cypriots were not convinced, as evidenced by further anti-corruption protests in February. Cyprus should capitalise on the EU Whistleblower Protection Directive to ensure that anyone reporting corruption can do so safely. The government should also guarantee public access to the newly created register of companies’ beneficial owners without any further delay. The government needs to ensure accountability for past abuses related to the citizenship-by- investment programme and prevent similar abuses in the remaining residency scheme. It should also revoke any passports found to have been illegally awarded.9 The European Commission should conclude its infringement procedures against Cyprus10, as well as Malta. It must heed the European Parliament’s call to phase out “golden visa” schemes completely. Until such time, the Commission should seek to harmonise standards at EU level to avoid Member States racing to the bottom in terms of security and due diligence, and prevent risky individuals from shopping for EU passports and visas between jurisdictions. 10
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 Government corruption The results vary greatly across Our analysis also shows that is a problem the region. Less than 20 per cent gender largely influences of people living in Denmark and perception of corruption. Across When asked whether government Finland think that corruption in the region, women hold more corruption is a problem in their government is a big problem, negative beliefs about it and are country, 62 per cent of people while over 85 per cent of those on average five percentage points said they think it’s a big problem. in Bulgaria, Croatia, Cyprus, Italy, more likely than men to believe Portugal and Spain believe it is. that corruption is a big problem 62 in the national government.11 THINK GOVERNMENT CORRUPTION IS A BIG PROBLEM % 33 % THINK GOVERNMENT CORRUPTION IS NO PROBLEM OR A SMALL PROBLEM GOVERNMENT CORRUPTION, BY COUNTRY Percentage of people who think corruption in government is a big problem.12 92% 90% 88% 88% 86% 85% 85% 84% 81% 81% 80% 77% 72% 72% 69% 65% 62% 46% 45% 40% 35% 34% 33% 26% 21% 16% 12% 62% 100 0 A RIA PO US L IN LIC SLO LY IA SLO IA RO IA NIA E IA HU D ARY LTA E BEL A M IA D THE NY S G N DEN D RK E GA EEC NC RAG LUX LAND ATI TRI LAN LAN LAN UR EDE VEN V VAK AN ON ITA GIU SPA MA A R UB LAT LGA MA MA NG RM RTU CYP FRA CRO AUS BO HU GR EST AVE PO IRE FIN SW REP R BU GE EM LIT EU CH NE CZE 11
TRANSPARENCY INTERNATIONAL Governments not However, 49 per cent think that By contrast, 80 per cent of doing enough their governments are doing a citizens in Cyprus think their poor job. government is not doing well in We also asked people how they the fight against corruption. Two rate their government’s efforts at Over 60 per cent of people in thirds or more people in Bulgaria, tackling corruption. Denmark, Finland, Luxembourg Croatia and the Czech Republic and the Netherlands think their think the same. People are divided on this issue, governments are doing well in with half being unconvinced the fight against corruption. More about leaders’ efforts. Forty-three than half of people in Austria, per cent of people in the EU think Ireland, Malta, Slovakia and that their governments are doing Sweden agree. a good job at tackling corruption. 49 % THINK THEIR GOVERNMENT IS DOING A BAD JOB AT TACKLING CORRUPTION 43 % THINK THEIR GOVERNMENT IS DOING WELL photo: Ju1978 / Shutterstock.com 12
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 GOVERNMENT PERFORMANCE AGAINST CORRUPTION, BY COUNTRY Badly Well Don’t know Percentage of people who think their government is doing badly vs. well in tackling corruption.13 22% 63% 15% DENMARK 23% 70% 7% FINLAND 28% 62% 11% LUXEMBOURG 28% 52% 20% SWEDEN 31% 63% 7% NETHERLANDS 32% 61% 7% SLOVAKIA 37% 46% 17% ESTONIA 39% 49% 13% GERMANY 39% 56% 5% IRELAND 39% 56% 5% MALTA 42% 53% 5% AUSTRIA 45% 45% 11% BELGIUM 48% 42% 10% LITHUANIA 51% 39% 10% ITALY 53% 43% 4% GREECE 53% 34% 13% HUNGARY 56% 38% 6% FRANCE 60% 35% 5% POLAND 60% 36% 4% PORTUGAL 62% 33% 5% SPAIN 66% 30% 4% LATVIA 66% 27% 7% ROMANIA 66% 31% 3% SLOVENIA 67% 29% 4% BULGARIA 69% 26% 5% CZECH REPUBLIC 72% 26% 2% CROATIA 80% 17% 3% CYPRUS 49% 43% 8% EU AVERAGE 0 10 20 30 40 50 60 70 80 90 100 13
TRANSPARENCY INTERNATIONAL Corruption in both business executives (25 per cent) and 51 per cent of Romanians the public and and bankers (23 per cent). These and Cypriots think that most or last two groups are also seen as all MPs are corrupt. The prime private sectors the most corrupt in almost half minister is seen as the most We asked people how corrupt EU countries. corrupt institution by more than a they consider various institutions third of people in Slovenia (39 per in their country to be. In Spain, for example, 42 per cent cent) and the Czech Republic (34 of citizens think that most or all per cent). Members of parliament (MPs) are bankers are corrupt and 33 per perceived as the most corrupt cent of people in Portugal agree. At the other end of the scale, institution in Europe. Twenty- In Germany, 35 per cent of people in most EU country the police eight per cent of people in the think that most or all business is seen as the least corrupt region say that most or all MPs executives are corrupt. institution by most people. On are involved in corruption. They average, 83 per cent of people in are closely followed by prime In 13 EU countries, government the region think that corruption ministers (23 per cent) and institutions top the corruption list. in the police is limited to some private-sector actors, such as Sixty-seven per cent of Bulgarians officers at most. CORRUPTION, BY INSTITUTION Percentage of people who think that most or all people in these groups or institutions are involved in corruption.14 MEMBERS OF PARLIAMENT 28% BUSINESS EXECUTIVES 25% BANKERS 23% PRESIDENT / PRIME MINISTER’S OFFICE15 23% NATIONAL GOVERNMENT OFFICIALS 22% LOCAL GOVERNMENT REPRESENTATIVES 19% (INCLUDING MAYORS) NGOs 16% JUDGES AND MAGISTRATES 14% POLICE 11% 0 30 14
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 photo: Martin Kimla / Shutterstock.com Czech prime minister’s conflict of interest In 2020, the European Commission published audit findings confirming that Czech Prime Minister Andrej Babiš had a conflict of interest by controlling a holding that was set to receive millions of euros in EU subsidies.16 As his government position enables him to influence the allocation of EU funds within his country, it was a breach of both national and union rules that his own company was awarded these subsidies.17 The European Commission’s decision came after Transparency International Czech Republic found the prime minister was the company’s beneficial owner in the records of neighbouring Slovakia’s public register of company owners and submitted a complaint to the commission.18 15
TRANSPARENCY INTERNATIONAL Varying levels of trust Trust in the police, local In contrast, public opinion in institutions governments and the courts is high appears more polarised when it across the region.19 More than 60 comes to national governments. Corruption can contribute to per cent of EU residents reported Fifty per cent of people across the the erosion of people’s trust having a fair amount or a great region have little or no trust in in government and other deal of trust in these institutions. their national governments. public institutions. Fifty-six per cent also reported trusting the European Union. photo: Tobias Arhelger / Shutterstock.com 16
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 48 HAVE A FAIR AMOUNT OR A GREAT DEAL OF TRUST IN THEIR NATIONAL GOVERNMENTS % 61 HAVE A FAIR AMOUNT OR A GREAT DEAL OF TRUST IN THE COURTS % 77 HAVE A FAIR AMOUNT OR A GREAT DEAL OF TRUST IN THE POLICE % 56 HAVE A FAIR AMOUNT OR A GREAT DEAL OF TRUST IN THE EUROPEAN UNION % However, there are big In 18 countries, trust in EU Finland and Sweden), Austria, differences in terms of trust institutions is higher than trust Germany, Luxembourg and the across Member States. People in national governments. There Netherlands, people tend to in Austria, Denmark, Finland, are particularly large differences trust their national governments Germany, Ireland, Luxembourg, in the levels of trust between more than the European the Netherlands and Sweden national governments and the institutions. The largest gap is have high levels of trust across all EU in countries such as Romania in the Netherlands, where the institutions. In contrast, Bulgaria, (33 per cent), Slovenia (31 per proportion of people trusting Cyprus, Poland and Romania cent), Poland (30 per cent), their national government is 21 consistently show the lowest Spain (29 per cent) and Croatia percentage points higher than levels of trust in institutions. (28 per cent). However, in the those who trust the EU.20 Nordic countries (Denmark, 17
TRANSPARENCY INTERNATIONAL HOW ARE PEOPLE AFFECTED BY CORRUPTION? We asked EU residents about their experiences with corruption in accessing basic services, such as health care and education, to better understand what happens in people’s daily lives.21 We found that bribery is only common in a few EU countries, but that the use of personal connections is widespread. Bribery is restricted to Of the people who had contact While bribery is significantly a handful of countries with at least one public service, more widespread in Eastern only seven per cent paid a bribe Europe, countries such as We asked people whether they to receive the service. However, Belgium (10 per cent), Austria had contact with six key public there are important differences (9 per cent) and Greece (9 per services in their country in the between countries: Denmark, cent) show above-average previous 12 months: schools, Finland, and Sweden register bribery rates, particularly when public health care, identity the lowest bribery rates in the compared to most Western documents, welfare benefits, the region (less than one per cent). European countries. police and the courts.22 The highest rates are in Romania (20 per cent) and Bulgaria (19 per We then asked whether they cent), followed by Hungary (17 paid a bribe, gave a gift or did per cent), Lithuania (17 per cent) a favour in order to receive the and Croatia (14 per cent). services they needed. 18 MILLION PEOPLE WHO USED A PUBLIC SERVICE IN THE PAST 18,000,000 12 MONTHS PAID A BRIBE.23 18
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 photo: gabriel12 / Shutterstock.com BRIBERY RATES, BY COUNTRY* Percentage of public service users who paid a bribe to get a service in the previous 12 months.24 20% 19% 17% 17% 14% 11% 11% 10% 10% 9% 9% 9% 5% 5% 4% 4% 4% 3% 3% 3% 2% 2% 2% 2% 1% 1% 1% 7% 25 0 D E A VIA Y Y L A G S DEN N FIN K D REP IA SLO C BEL IA M NIA HU IA LIT RY IA E D S LTA GE IA N E AN L GA EEC NC RAG ND TRI RU LUX TONI R LI LAN LAN LAN UR I EDE R AN T VAK VEN GIU ITA SPA A MA OA UB LAT LGA MA MA NG RM RTU CYP FRA AUS RLA BO HU GR AVE PO IRE SW R SLO ES RO C BU EM PO THE EU CH NE CZE *The estimated error for bribery rates of 5 per cent or less range from 0.65 to 1.35 per cent in countries with samples of 900-1000 respondents. 19
TRANSPARENCY INTERNATIONAL BRIBERY RATES, BY SERVICE Percentage of people who used public services and paid a bribe in the previous 12 months.25 PUBLIC CLINICS 6% AND HOSPITALS OFFICIAL 3% DOCUMENTS POLICE 3% PUBLIC SCHOOLS 3% WELFARE BENEFITS 2% 0 10 Country in focus: Estonia With low rates of bribery (2 per cent) and use of personal connections (12 per cent), people in Estonia experience corruption less than in any other EU country. This is largely due to the digitalisation of 99 per cent of public services,26 meaning that people apply for official documents, declare taxes and register with schools online. In very few areas does someone need to interact with a public official directly, which reduces opportunity for corruption. When such contact is necessary, communications are traced with a digital paper trail, which largely prevents officials misusing their power, as wrongdoing is more easily detected. As well as protecting funds and ensuring equal access to services, this is building trust in institutions. For example, 91 per cent of Estonians trust the police. Estonian institutions are also independent from political interference. Most officials act with integrity and there’s a high level of media freedom. These factors support efficient anti-corruption strategies, rule of law and effective detection and prosecution of corruption. However, almost half (46 per cent) of Estonians feel that the government is run by a few private interests, and better legislation is needed to ensure clean business that does not unduly influence politics. To further reduce corruption, Estonia needs political leadership to drive integrity – especially inside political parties – as well as stronger lobbying regulation, better whistleblower protection and continued innovation in its public sector and services. 20
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 photo: Zigres / Shutterstock.com Looking beyond bribery: the resulting preferential is equivalent to more than 106 the use of personal treatment can prevent entire million people across Europe. groups from accessing connections public services and skew the The highest use of personal Bribery is not the only form of distribution of government connections was documented in corruption that some citizens services in favour of groups the Czech Republic (57 per cent), experience directly. Rules and or individuals that are better France (48 per cent), Portugal (48 regulations can also be bypassed connected in society and often per cent), Hungary (43 per cent), by calling in a favour or relying on more privileged in other ways. Austria (40 per cent) and Belgium a friend or family member to help (40 per cent). The lowest use arrange services or benefits. Of those who had contact with at was reported in Estonia (12 per least one of the six public services cent), Slovenia (18 per cent) and This practice might help people listed above, 33 per cent reported Sweden (19 per cent). with contacts to access or receive having used connections to get a better public service. However, the service they needed. This MORE THAN 3 IN 10 PEOPLE WHO USED A PUBLIC SERVICE IN THE PREVIOUS 12 MONTHS USED PERSONAL CONNECTIONS TO ACCESS IT. THIS IS EQUIVALENT TO MORE THAN 106 MILLION PEOPLE 106,000,000 ACROSS THE REGION.27 21
TRANSPARENCY INTERNATIONAL Our analysis shows that more likely to rely on their men are significantly more likely someone’s gender is likely to personal connections to get a to rely on connections in dealing affect which public services they service from a state school, a with the police and bodies issuing use personal connections to public health facility or from an official documents.28 access. Women are significantly office issuing benefits. In contrast, PERSONAL CONNECTION RATES, BY SERVICE Percentage of people who used public services and used personal connections in the previous 12 months.29 PUBLIC CLINICS 29% AND HOSPITALS WELFARE BENEFITS 23% PUBLIC SCHOOLS 22% OFFICIAL 21% DOCUMENTS POLICE 20% 0 35 photo: Ladanifer / Shutterstock.com 22
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 PERSONAL CONNECTION RATES, BY COUNTRY Percentage of public service users who used personal connections to get a service in the previous 12 months.30 0%-19% 20%-39% 40%-59% 60%-79% 80%+ Finland (25%) Czech Republic (57%) Sweden (19%) Germany (21%) Denmark (23%) Estonia (12%) Luxembourg (39%) Latvia (33%) Lithuania (27%) Ireland (28%) Netherlands (23%) Poland (37%) Belgium (40%) Slovakia (26%) Austria (40%) Hungary (43%) Slovenia (18%) Romania (36%) France (48%) Croatia (36%) Bulgaria (32%) Portugal (48%) Greece (32%) Spain (40%) Italy (30%) Malta (33%) Cyprus (34%) 23
TRANSPARENCY INTERNATIONAL SEXTORTION The GCB EU also compiled data essential services, including or knowing someone who has. on sextortion, one of the most health care and education. The highest numbers of people significant forms of gendered reporting having experienced corruption. In this type of While 74 per cent of EU residents sextortion or knowing someone corruption, sex becomes the think that sextortion occurs at who has were in Bulgaria (17 per currency of the bribe and people least occasionally, only seven cent), Romania (13 per cent) and are coerced into engaging in per cent of people report either Croatia (13 per cent). sexual acts in exchange for having experienced it directly SEXTORTION RATES, BY COUNTRY Percentage of people who experienced sextortion or know someone who has.31 17% 13% 13% 11% 10% 10% 9% 9% 9% 8% 8% 8% 8% 8% 8% 7% 6% 6% 6% 5% 4% 4% 4% 4% 3% 3% 2% 7% 40 0 RIA A NIA E LIC D A S BEL E GE M LIT NY EM IA SLO G IA SLO N IA LY LTA L DEN IA RK THE ND SW S N HU IA FIN Y D E AR GA EEC NC RAG RU ND ATI TRI LAN LAN UR I EDE AN VAK VEN V ON GIU ITA SPA MA A UB LAT A LGA MA MA NG RM RTU CYP FRA CRO AUS RLA L BO HU GR EST AVE PO IRE REP RO BU PO EU CH LUX NE CZE 24
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 Topic in focus: COVID-19 and corruption The COVID-19 pandemic is putting EU governments through extraordinary challenges. Their institutions are straining to act quickly against the virus and to mobilise large sums of money to deal with its consequences. Without strong transparency, accountability and oversight mechanisms, emergency situations such as this can provide fertile ground for corruption. This, in turn, can undermine responses to the crisis and cost lives. Despite such risks, only around four in 10 people across the EU think that their governments have handled the pandemic in a transparent manner. In France, Poland and Spain, 60 per cent of respondents or more think that their government’s management of the pandemic lacks in transparency. Citizens’ experience of corruption was also highest when dealing with public clinics or hospitals, services which may never have been more important than now. On average, 6 per cent of people across the region paid a bribe to obtain or access health services and 29 per cent relied on personal connections. Bribery rates in the health sector were highest in Romania (22 per cent) and Bulgaria (19 per cent), and more than four in 10 health care users relied on personal connections in the Czech Republic (54 per cent), Portugal (46 per cent) and Hungary (41 per cent). These findings are particularly worrying in the current context. Not only are COVID-19 sufferers in need of medical support, but governments across the EU are rolling out vaccinations to protect those most vulnerable to the virus and are creating plans to allocate billions of euros for post- pandemic recovery. Corruption threatens all these activities with the most severe consequences. Integrity Pacts An Integrity Pact is a mechanism for government agencies to collaborate with civil society in a public contracting project. All parties sign an agreement where they commit to refraining from corruption and to enhancing transparency and accountability throughout the process. Independent experts and local communities then closely monitor the agreements to ensure that everybody delivers on their promises. Currently piloted by Transparency International and the European Commission in 11 EU countries,32 Integrity Pacts have shown that collaboration with civil society improves transparency, accountability and, ultimately, trust in public contracting. Governments should promote civic monitoring to help protect the EU’s new budget from fraud, mismanagement and corruption.33 25
TRANSPARENCY INTERNATIONAL CLOSE LINKS BETWEEN BUSINESS AND POLITICS Since the 2008 global financial When there is lack of clarity on politicians and the deterioration crisis, citizens have increasingly the ties that policymakers have of democratic institutions. scrutinised the cosy relationship to the business community, between business and there is a risk that policies and The GCB results show that around government. Widening inequality regulations are made in favour half of people in the EU have within most EU Member States of narrow business interests, concerns about undue influence and the concentration of rather than the common good. by business on politics. wealth at the top34 have further The resulting loss of trust in increased concerns about governments has in some cases whether ordinary people’s led to the rise of populist interests are being prioritised.35 48% 52% 53% THINK GOVERNMENTS DO THINK THAT BRIBES THINK THEIR NOT TAKE THEIR VIEWS OR CONNECTIONS GOVERNMENT IS RUN INTO ACCOUNT WHEN ARE COMMONLY USED BY PRIVATE INTERESTS. MAKING DECISIONS. BY BUSINESSES TO SECURE CONTRACTS. 26 photo: ThomasAFink / Shutterstock.com
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 People in the EU do ordinary citizens into account. In contrast, around two thirds of not feel heard by Around half the people in the people in Croatia (71 per cent), region (48 per cent) do not think Poland (68 per cent), Bulgaria their governments that this is the case. Finland is (66 per cent) and France (65 per To assess how transparent and the only country in the EU where cent) feel their governments inclusive government decision- most people (62 per cent) feel ignore their views. Across the making processes are in the EU, that their views are considered EU, women in particular are less we asked people to tell us if they by the government when likely to believe that the views feel that government decisions making decisions. of ordinary people are heard by take the needs and views of the government.36 INCLUSIVE DECISION-MAKING, BY COUNTRY Percentage of citizens who think governments take their views into account when making decisions.37 62% 49% 48% 46% 44% 44% 40% 39% 38% 33% 31% 30% 28% 27% 27% 25% 23% 22% 21% 20% 19% 17% 17% 17% 16% 14% 13% 30% 100 0 D D A S G DEN N RK E ARY S Y A BEL L M RO IA NIA IA IA REP E LIC BU LY RIA SLO D IA IN A AVE A E AN GA EEC C RAG LUX LAND RU NE MALT TRI ATI VI LAN LAN LAN UR EDE VAK AN ON VEN GIU ITA SPA CZE FRAN MA UB LAT LGA MA NG RM RTU CYP CRO AUS BO HU GR EST FIN IRE PO SW SLO R HU GE EM LIT PO THE EU CH 27
TRANSPARENCY INTERNATIONAL photo: Remy Chanteloup / Shutterstock.com Companies not of the biggest economies in The GCB shows that more than playing by the rules? the region, such as France (50 five in 10 people believe that big per cent) and Germany (57 per companies often avoid paying Most people in the EU (52 cent), reaching its highest rates their taxes. per cent) also doubt that in Bulgaria (76 per cent), Cyprus government contracts are (75 per cent) and Greece (74 The countries where people allocated in a competitive per cent).38 The Nordic states, most commonly think that manner. Instead, they think that Estonia and Ireland are the corporate tax avoidance and the procurement of goods and only Member States where a evasion are routine are Greece services in their countries often majority thinks that government (78 per cent), Cyprus (76 per gets decided through the use of contracts are mostly allocated in cent), Portugal (74 per cent), bribes or personal connections. a competitive manner. Italy (69 per cent), Spain (68 per cent) and Germany (66 per This view is shared by at least Across the EU, big companies cent).39 In contrast, this view is half of people in 16 of the 27 are also seen as failing to meet least widely held in the Baltic EU countries, including some their fiscal responsibilities. and Nordic countries. 28
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 Undue influence taxes, it is not surprising that In Bulgaria, Cyprus, the Czech on governments they also think governments Republic and Slovenia, two thirds are controlled by a few of people or more think that Given that around half EU business groups looking out for businesses are controlling their residents think politicians do themselves. More than half of governments. In contrast, fewer not take their views into account people in 19 EU Member States than 3 in every 10 people in when making decisions, and hold this view. Finland (28 per cent), Denmark that companies cosy up to (25 per cent) and Sweden (20 per governments to win profitable cent) share this view. contracts and avoid paying GOVERNMENT CONTROLLED BY PRIVATE INTERESTS, BY COUNTRY Percentage of citizens who agree that the government is run by a few big interests looking out for themselves.40 70% 68% 68% 67% 66% 64% 63% 63% 62% 61% 61% 57% 56% 55% 55% 54% 54% 54% 51% 49% 46% 43% 42% 40% 28% 25% 20% 53% 100 0 SLO E IA RIA S LIC A IN VIA GE AL LIT NY IA D IA RO IA BEL IA M E ARY LY LTA EM IA THE RG S D DEN D SW K AVE N E EEC NC RAG RU ND ATI R LAN LAN LAN EDE VEN AN VAK TR N ON GIU ITA SPA G MA A U UB LAT LGA MA MA NG RM RTU CYP FRA CRO AUS RLA BO HU GR EST PO IRE FIN SLO REP HU BU PO EU CH LUX NE CZE 29
TRANSPARENCY INTERNATIONAL Country in focus: Germany Sixty-two per cent of Germans think that the government is run by a few private interests. Over half think that companies commonly rely on money or connections to win government contracts. This may be due to opaque processes and several scandals. These range from MPs taking big commissions41 for securing government purchases of COVID-19 masks, to a €1.9 billion accounting scandal,42 which authorities could have prevented with better regulation and oversight. In 2017, Germans discovered that a corporate tax fraud scheme had taken €31.8 billion from their treasury.43 The fraudsters used legal loopholes that seem to have been created by lobbying.44 It is legal for German MPs to act as paid lobbyists – although this will soon stop – and there’s no central register of MPs’ additional incomes. The country’s incoming first lobbying law only calls for transparency by lobbyists, not the politicians they deal with, and will not require legislative footprints.45, 46 Resistance to change can also be seen in the lack of whistleblower protection legislation, professional enablers of corruption – like accountants and lawyers – not having to report suspicious activity by their clients, and Germany reportedly being the key blocker of EU efforts to improve corporate transparency standards.47 Most politicians in Germany act with integrity and manage their conflicts of interest well. However, if the country is to address its corruption issues, it must strengthen transparency, regulations and law enforcement, while driving cultural change. Beneficial ownership registers For decades, anonymous shell companies have enabled tax avoidance, cross-border corruption and money laundering. In recent years, scandals and public calls to end corporate secrecy have made beneficial ownership transparency a key reform area with the potential to counter this trend. In the EU, an anti-money laundering directive has committed countries to establish beneficial ownership registers and to make them publicly available. But with Member States taking steps to establish registers, issues around accuracy and up-to-dateness of data as well as the organisation and functioning of the registers continue to pose a challenge. A recent assessment by Transparency International shows that more than a year after the transposition deadline of the EU directive, nine countries still do not have public beneficial ownership registers. Among those that do, at least four have created significant barriers to the general public accessing the information.48 30
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 TAKING ACTION People see themselves in the fight against corruption.49 for governments to rely on as part of the solution This is especially true in Italy, corruption when trying to get Portugal and Ireland, where things done.50 This includes most Citizen engagement is crucial more 80 per cent of people or residents in 25 out of the 27 to keep corruption in check. more believe so. In contrast, less EU Member States. Particularly Engaged and informed people than half of people in Austria low levels of tolerance towards can demand more from their (48 per cent), Germany (47 per corruption are found in governments and hold them cent) and Poland (23 per cent) Germany, Denmark and Sweden. to account, particularly in think that they can help stop Romania is the only EU member democratic settings. corruption. state where a slim majority (53 per cent) would accept some Almost two thirds of people in Almost three quarters (73 per government corruption. the EU (64 per cent) think that cent) of people in the region citizens can make a difference think that it is unacceptable 64% THINK ORDINARY PEOPLE CAN MAKE A DIFFERENCE IN THE FIGHT AGAINST CORRUPTION 73% DON’T THINK GOVERNMENT CORRUPTION CAN BE JUSTIFIED 31
TRANSPARENCY INTERNATIONAL Topic in focus: Democratic backsliding in Hungary and Poland Governments in Poland and Hungary continue to pursue policies that are fundamentally at odds with democratic principles and the rule of law. These result in growing inequalities and marginalise some of their most vulnerable communities. In Hungary, changes to the electoral law and deteriorating economic and political institutions put the country in a precarious position. In Poland’s case, recent reforms weakened the independence of the judiciary and are a potential violation of the principles of EU membership.51 Over the past five years, the ruling coalition has established tight control over the Constitutional Tribunal, the Supreme Court and the public broadcaster.52 Throughout 2020, the governments in both countries used the COVID-19 pandemic as a pretext to adopt measures that further weakened democratic institutions. The Hungarian government introduced controversial legislation that targeted the political opposition, the media and the courts.53 The Polish government enacted regulations that hampered access to public information, made public contracting less transparent and made it harder to prosecute abuses of power.54 Both countries have also witnessed the abuse of public resources. The Law and Justice party’s government in Poland relied on public funds to create clientelistic networks with local governments, which have contributed to social inequalities.55 In Hungary, COVID-19 relief funds were used to enrich cronies in several sectors.56 These developments are concerning and could be seen as a cautionary indicator of what might happen to the funds promised to these countries under the umbrella of the EU’s post-COVID recovery programme. The capture of public institutions by governing elites and the attacks on the media and on civil and political rights could also weaken civic engagement and social accountability. In the current context, almost half of people in Poland and Hungary fear reprisals for reporting corruption. Furthermore, people in both countries are also among the least likely across the EU to think that they can make a difference in the fight against corruption. photo: SARATSTOCK / Shutterstock.com 32
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 45 FEAR RETALIATION IF THEY REPORT CORRUPTION. % 47 THINK THEY CAN REPORT CORRUPTION WITHOUT FEAR. % Fear of retaliation and does have some weaknesses, fear of facing consequences for lack of prosecution such as not protecting people reporting corruption is highest reporting breaches of national in Cyprus (76 per cent), Croatia remain hurdles law, just EU law in some areas. (72 per cent), Slovenia (66 per Having appropriate channels EU Member States have until cent) and Bulgaria (65 per cent). for people to report corruption December 2021 to transpose In contrast, over two thirds of is an important way of helping the directive into their national people feel that it is safe to uncover wrongdoing. However, legislation and should use report corruption in Austria, many whistleblowers face this opportunity to ensure Denmark, Finland and Germany. retaliation in forms such as comprehensive protection in dismissal, prosecution and even line with best practice. As of In the EU, a person’s gender physical harm. February 2021, however, most regularly affects whether they EU Member States had made believe corruption can be In 2019, the European Union only minimal or no progress.57 reported without fear. It also adopted the Whistleblower affects whether they think citizens Protection Directive, which The GCB results show can make a difference against contains many ground-breaking how crucial high quality corruption. Our analysis shows provisions. The directive whistleblower protection that women are less likely than prohibits retaliation against legislation is. Only 47 per cent men to hold these two opinions whistleblowers, safeguards their of people in the EU feel they can about being able to safely call out identities and offers several safely report corruption and and stop corruption.58 reporting avenues. However, it 45 per cent fear reprisals. The 33
TRANSPARENCY INTERNATIONAL FEAR OF RETALIATION FOR REPORTING CORRUPTION Percentage of people who fear reprisals for reporting corruption.59 76% 72% 66% 65% 58% 58% 58% 56% 55% 54% 50% 50% 49% 49% 48% 48% 45% 44% 34% 34% 33% 26% 24% 24% 21% 18% 12% 45% 100 0 S A E IA RIA LY L LTA LIC E IA IN VIA NIA ARY D M EM IA THE RG S D N A GE IA DEN Y FIN K D E AN GA EEC NC RAG RU ND ATI TRI R LAN LAN LAN EDE VEN VAK AN ON ITA GIU SPA MA U UB LAT LGA MA MA NG RM RTU CYP FRA CRO AUS RLA BO HU GR EST AVE PO IRE SW SLO BEL SLO REP RO HU BU LIT PO EU CH LUX NE CZE However, providing appropriate Across the region, only around a against corruption is taken channels and protection for fifth of people (21 per cent) think regularly. At the other end of the people to report corruption that governments systematically spectrum are Bulgaria, Latvia and wrongdoing is not take appropriate action when and Slovenia, where less than 10 enough. Governments must corruption is exposed.60 per cent of people think public also act to ensure that there officials face consequences. are consequences for public Finland, Sweden and Greece officials and politicians who are the three countries where engage in corruption. officials are believed to face consequences more often, with Most people in the EU think that around three in every 10 people corruption is rarely punished. thinking that appropriate action 34
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 CONCLUSION Despite widely held beliefs to the contrary, corruption is a problem in the EU. Bribery rates may be low, but many people rely on personal connections to obtain services, while governments seem to make little progress against various forms of corruption. With more than 106 million and throughout the region people across the EU people think that governments experiencing petty corruption are controlled by these actors. – through bribes or personal connections – governments Leaders who are serious about must do more to address the breaking the grip of big business issue. This involves following must safeguard against undue the lead of countries that are influence in politics, while digitalising their public services. increasing transparency in the private sector and preventing Corruption levels seem to be corporate tax avoidance. largely stagnating or increasing, while trust in government is low. Most people across the region Furthermore, almost half of EU think that they can make a residents say their government difference in the fight against is doing a bad job at tackling corruption. However, they corruption. Concerted efforts by can be empowered further if both national governments and barriers to their participation the EU are needed to address are removed. The notion this, including through better that corruption goes mostly law enforcement and preventing unpunished, and the fear of favouritism in public life. suffering retaliation for reporting acts of corruption, need to be People in most countries are addressed. Capitalising on the wary of the relationship between EU whistleblowing directive is the private sector and their a key step toward providing governments. Particularly in the appropriate reporting channels older Member States, banks and and protection to people who business executives are viewed want to challenge corruption. as the most corrupt institutions, 35
TRANSPARENCY INTERNATIONAL METHODOLOGY The survey targeted the general population aged 18 and older in all European regions. All the interviews were conducted via computer assistant telephone interviews (CATI) using random digit dialling (RDD) sample generation. The samples were drawn from an Sample sizes overlapping dual frame design of fixed lines and mobile numbers, In all but four countries, the with a fully probabilistic approach regional level of the survey in the largest regions and a was set at NUTS1 level, combination of probabilistic with a minimum of 300 and targeted in smaller, less respondents by level. Bulgaria, populated regions. Lithuania, Romania and Slovakia were surveyed at The targeted sample used the NUTS2 level. Extra targets in smaller regions was based were also set to achieve at least on geo-tagged mobile RDD, 300 completed interviews in which allows for a minimum each of the two NUTS2 regions of percentage of responses from Croatia and Ireland. mobile phones within these regions. This design provided For feasibility purposes, some net samples that best represent of the smaller regions of France the population parameters by (Corsica and the overseas gender, age, working status and territories of Guadeloupe, educational attainment. Martinique, Guyana, La Réunion and Mayotte), Spain (Ceuta and For the mobile sample, Melilla) and Finland (Åland) were the person answering the not covered in the study. The phone – if the primary user design relied on Eurostat’s 2016 and eligible – was selected as NUTS classification. the survey respondent. For the landline sample, one individual was sampled at random from the pool of eligible adults per household. This selection was made following the last birthday rule. 36
GLOBAL CORRUPTION BAROMETER – EUROPEAN UNION 2021 Weighting In the second step, the design Margin of error weighted sample is calibrated Weights are calculated to to known population targets on The efficiency of the result mitigate for some of the gender, age, employment and is subject to the sample size observable issues with the educational attainment. The and the observed percentage. representation of the net population targets are collected According to these, we can sample of respondents due at the regional level, to align with estimate the confidence interval to our design choices and the design used in each country, of our results. The following differential response rates. In and the calibration weights table summarises information the first step, a design weight calculated at this level. related to the fieldwork is calculated for the landline execution, sample size, coverage sample. The weight is equivalent Unless otherwise stated, for and accuracy of the samples. to the number of adults (aged reported multi-country averages, 18+) in the household. This an additional weighting factor is is to compensate for the fact applied so that the sample sizes that only one person in each for each country are equal. The household is selected to take overall results for the European part, so individuals in larger Union are equivalent to an households have a lower average of the 27 countries probability of selection. For surveyed. the mobile sample, the design weight is 1, as the person answering the phone is selected and we have assumed people tend to own and use only one mobile phone. 37
TRANSPARENCY INTERNATIONAL Country Local partner Fieldwork dates Sample Margin size of error Austria Kantar TNS Info Research Austria 13/10/2020 - 30/11/2020 900 3.27% Belgium Kantar Belgium 13/10/2020 - 19/11/2020 900 3.27% Bulgaria Kantar TNS BBSS 13/10/2020 - 06/12/2020 3,000 1.79% Croatia Hendal 13/10/2020 - 05/11/2020 1,000 3.10% Cyprus CYMAR Market Research Ltd 13/10/2020 - 18/11/2020 500 4.39% Czech Republic Kantar CZ 13/10/2020 - 05/11/2020 1,000 3.10% Denmark Kantar Gallup 17/10/2020 - 30/11/2020 1,000 3.10% Estonia Kantar Emor 13/10/2020 - 10/11/2020 1,000 3.10% Finland Kantar TNS Oy 13/10/2020 - 10/11/2020 1,000 3.10% France Leaderfield 13/10/2020 - 01/12/2020 3,600 1.63% Germany Kantar Deutschland 13/10/2020 - 23/11/2020 4,800 1.41% Greece Kantar Greece S.A. 13/10/2020 - 25/11/2020 1,200 2.83% Hungary Kantar Hoffmann 13/10/2020 - 05/11/2020 900 3.27% Ireland Kantar UK Limited 14/10/2020 - 30/11/2020 1,000 3.10% Italy Kantar Italia Srl 13/10/2020 - 20/11/2020 1,500 2.53% Latvia Kantar TNS Latvia 16/10/2020 - 08/11/2020 1,000 3.10% Lithuania Kantar Lithuania 26/10/2020 - 19/11/2020 1,000 3.10% Luxembourg TNS Ilres 12/10/2020 - 05/11/2020 500 4.38% Malta MISCO International Limited 13/10/2020 - 18/11/2020 500 4.38% Netherlands Kantar TNS NIPO 13/10/2020 - 30/10/2020 1,200 2.83% Poland Kantar Polska 13/10/2020 - 15/11/2020 2,100 2.14% Portugal Marktest 13/10/2020 - 24/11/2020 1,000 3.10% Romania Centrul Pentru Studierea Opiniei si Pietei 13/10/2020 - 04/12/2020 4,000 1.55% Slovakia Kantar Slovakia 13/10/2020 - 23/11/2020 2,000 2.19% Slovenia Mediana DOO 13/10/2020 - 19/11/2020 1,000 3.10% Spain TNS Investigación de Mercados y Opinión 13/10/2020 - 27/11/2020 2,100 2.14% Sweden Kantar Sifo 13/10/2020 - 24/11/2020 900 3.27% 38
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