Federal Employees Health Benefits Program 2019 - See page 2 for details about what is new in 2019 - CareFirst
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Federal Employees Health Benefits Program 2019 See page 2 for details about what is new in 2019. carefirst.com/fedhmo
Table of Contents Why CareFirst? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 I’m a Member What’s New in 2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Member Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Before You Decide Take the Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 How Health Insurance Works . . . . . . . . . . . . . . . . . . . 6 Important Numbers and Contact Information . . . 38 Know before you go . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 HealthyBlue Advantage HDHP Option HSA/HRA Selection Form . . . . . . . . . . . . . . . . . . . . . 39 Patient-Centered Medical Home . . . . . . . . . . . . . . . . 9 Notice of Nondiscrimination and Availability of Plan Overview and Benefits Comparison Language Assistance Services . . . . . . . . . . . . . . . . 41 HealthyBlue—Standard Option . . . . . . . . . . . . . . . 12 2019 Rate Information for CareFirst BlueChoice, Inc. . . . . . . . . . . . . . back cover HDHPs and HSAs/HRAs . . . . . . . . . . . . . . . . . . . . . . 17 HealthyBlue Advantage—HDHP Option . . . . . . . . 18 In-Network Benefit Comparison . . . . . . . . . . . . . . . 22 In-Network Pharmacy Benefit Comparison . . . . . 24 With Every Plan Health & Wellness . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Blue Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 BlueVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Discount Dental Coverage . . . . . . . . . . . . . . . . . . . . 31 Behavioral health and addiction support . . . . . . . 32 CareFirst Video Visit . . . . . . . . . . . . . . . . . . . . . . . . . 33 Global Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 The information in this booklet is a summary of the benefits available under the CareFirst BlueChoice plan. For more detailed information please access the 2019 BlueChoice Brochure (RI 73-718) on our website at carefirst.com/fedhmo.
Why CareFirst? CareFirst BlueChoice delivers differentiated health care to meet the unique needs of our communities. We have built powerful relationships with more members, employers, providers and partners in local communities across the country—and around the globe. As a federal employee, you have the option to Free access to preventive care select from two comprehensive medical and As you review the details of each plan, keep in prescription drug plan options. Rest assured both mind that all CareFirst BlueChoice, Inc. plans options will provide you with the benefits of free feature no charge, no deductible, in-network preventive care, no out-of-pocket costs for select benefits for the following: services and choices on where and how you get care. Regardless of the plan you choose, you will ■■ Adult physicals have access to on-line tools and resources that give ■■ Well-child exams and immunizations you the flexibility and information you need to get ■■ OB/GYN visits the most out of your plan and manage your health ■■ Cancer screenings, including mammograms, care and wellness goals wherever you are. pap tests, prostate and colorectal screenings. Delivering the best local health care, ■■ Preventive maternity services such as nationwide prenatal visits, diagnostic and lab services. ■■ Most recognized and trusted brand—one in three Americans choose Blue Highest member ■■ Unmatched provider access—97 percent of satisfaction ratings claims paid in-network—more than any other CareFirst ranks best in class for carrier member satisfaction* in these key categories: ■■ Putting primary care providers (PCPs) at ■■ Overall satisfaction the center of care—through resources and incentives, CareFirst BlueChoice is supporting ■■ Likelihood to recommend the relationship between you and your doctor ■■ rovide best coverage for you and P your family ■■ We have a vast network of more than 40,000 providers in our service area (Washington DC, ■■ Overall good reputation Maryland and Northern Virginia ■■ etworks include the doctors you N want to see ■■ More than 69,000 participating pharmacies are available nationwide * Results based on a survey of 2,638 health plan members, conducted by Mathew Greenwald & Associates, Inc. between January 1, 2017 and September 30, 2017. Know you are covered with great benefits ■■ No hidden costs—we believe so strongly in the value of our model, it is core to our fees No referrals required in either ■■ Mail Service Pharmacy is a convenient and CareFirst plan. fast home delivery service. ■■ Free 24/7 nurse advice line carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 1
What’s New in 2019 Changes to High Option Open Access, Standard HealthyBlue and HealthyBlue Advantage HDHP ■■ High Option Open Access—This product will not be offered for the 2019 contract year. ■■ Standard HealthyBlue— Your share of the non-Postal premium will increase for Self Only; increase for Self Plus One; and increase for Self and Family. See back cover. ■■ HealthyBlue Advantage—Your share of the non-Postal premium will decrease for Self Only; decrease for Self Plus One; and decrease for Self and Family. See back cover. Changes to Standard HealthyBlue ■■ Prescription drugs: This Plan will add a $100 deductible for pharmacy for the Standard Please see the 2019 BlueChoice Brochure for Option. Generic medications will not be additional information about benefit changes for 2019. subject to the deductible ■■ Prescription drugs: This Plan will decrease the copay for Tier 4 preferred specialty drugs ■■ Orthopedic and prosthetic devices: Will from $150 to $100 for 34-day supply and be subject to 25% coinsurance after the $200 for a 90-day supply deductible per device in-network and 50% ■■ X-ray/other diagnostic services: In an office/ coinsurance after the deductible per device freestanding setting will have a $40 copay in- out-of-network network and $40 copay after the deductible ■■ Sleep studies: In an office/freestanding out-of-network setting will no longer be subject to the ■■ X-ray/other diagnostic services: In an deductible in-network and will have a $50 outpatient hospital setting will be subject to copay for services provided in the home 20% coinsurance after the deductible out-of- setting after the deductible network ■■ Infusion services: In an office/freestanding ■■ Specialty imaging: In an office/freestanding setting will no longer be subject to the setting will have a $60 copay in-network deductible in-network and will have a $200 and $60 copay after the deductible out-of- copay for services provided in an outpatient network hospital setting after the deductible ■■ Specialty imaging: In an outpatient hospital ■■ Mental health services: In an outpatient setting will have a $60 copay after the hospital setting will be subject to a $50 copay deductible in-network and subject to 20% ■■ Ambulance services: Will have a $50 copay coinsurance after the deductible out-of- per trip after the deductible in-network network and $100 copay after the deductible out-of- ■■ Durable medical equipment: Will be subject network per trip to 25% coinsurance after the deductible per ■■ Emergency room services: Will be subject to device in-network and 50% coinsurance after a $200 copay after the deductible the deductible per device out-of-network 2 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
■■ Inpatient hospital admissions will be subject ■■ Durable medical equipment will be subject to 20% coinsurance after the deductible to 25% coinsurance after the deductible in-network and 30% coinsurance after the per device deductible out-of-network ■■ Sleep studies in an office/freestanding setting ■■ Urgent care centers: Will have a $50 will have a $35 copay after the deductible copay in-network and $80 copay after the in-network and will have a $50 copay for deductible out-of-network services provided in the home setting after ■■ Outpatient center services/ambulatory the deductible surgical center (facility): Will have the ■■ Infusion services in an home/office/ following cost share based on the site of freestanding setting will have a $25 copay service (in-network) after the deductible in-network Outpatient Hospital (non-surgical)— ■■ Inpatient hospital admissions will be subject $40 copay, no deductible to 20% coinsurance after the deductible Outpatient Hospital (surgical)— in-network and 30% coinsurance after the $150 copay after the deductible deductible out-of-network Freestanding/Ambulatory surgical center— ■■ X-ray/other diagnostic services in an $100 copay, no deductible. outpatient hospital setting will be subject to 20% coinsurance after the deductible ■■ Healthy Blue Rewards program: Changes ■■ Skilled nursing services will have the for participation, ongoing and coaching following copay structure: rewards. The total amount of Blue Rewards a subscriber and/or their spouse may earn is In-network—Facility 20% coinsurance after now $200 per calendar year deductible. Out-of-network professional services— Changes for HealthyBlue Advantage Facility 30% coinsurance of plan allowance HDHP Option only after deductible. ■■ Prescription drugs—Select Generic Professional services—PCP $80 copay medications will not be subject to the after deductible/specialist $80 copay after deductible deductible ■■ Prescription drugs—This plan will decrease ■■ Healthy Blue Rewards Program changes the copay for Tier 4 preferred specialty drugs for participation, ongoing and coaching from $150 to $100 for 34-day supply and rewards. The total amount of Blue Rewards $200 for a 90 day supply a subscriber and/or their spouse may earn is ■■ Premium pass through amount will increase now $200 per calendar year. to $75 for Self Only enrollment and $150 Self Plus One and Self and Family enrollments. Wellness and Blue Rewards changes ■■ X-ray/other diagnostic services in an office/ CareFirst’s wellness program has new, digital freestanding setting will have the following features including: copay structure (in-network): ■■ The RealAge health assessment—provides Labs: No copay after the deductible the physical age of your body versus your X-rays—$35 copay after the deductible calendar age Other diagnostic services—$35 copay ■■ Personalized content—unique health after the deductible newsfeed based on your preferences Specialty imaging—$50 copay after the ■■ Trackers—sync your wearable devices to deductible monitor sleep, stress, steps and more Out-of-network—labs, X-rays, other ■■ Blue Rewards—your incentive program has diagnostic services and specialty imaging more flexibility than before and a new online will be subject to 20% coinsurance after experience the deductible. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 3
Notes 4 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Before You Decide
How Health Insurance Works To help you understand your health plan options, Let’s Receive your it’s important to understand a bit about health get member insurance. The graphic below explains how health started! ID card insurance works and defines some key terms. Here are key benefits you get at no charge from participating providers: ■■ Adult preventive visits with PCP Meet your deductible ■■ Well-child exams and Your DEDUCTIBLE is the amount of money you immunizations must pay each year Get your ■■ OB/GYN visits and pap tests before CareFirst will preventive ■■ Mammograms start paying for all or care ■■ Prostate and colorectal part of the services. Many of our screenings YOU PAY 100% until you meet your deductible plans do not ■■ Routine prenatal maternity require you to meet a deductible services for primary care and specialist office visits, Need additional care? urgent care, and preventive screenings. Pay your share After you meet your deductible, you’ll pay a COPAY or COINSURANCE Your premium for covered services. does not count toward your CAREFIRST deductible or YOU PAY BLUECHOICE PAYS Reach your annual out-of-pocket maximum. out-of-pocket maximum If you reach your OUT-OF-POCKET MAXIMUM, you will pay nothing for your care for the remainder of the plan year. CareFirst will pay 100 percent of your covered medical expenses. CAREFIRST BLUECHOICE PAYS 100% Plan year ends 6 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Know before you go Choosing the right setting for your care—from allergies to X-rays—is key to getting the best treatment with the lowest out-of-pocket costs. It’s important to understand your options so you can make the best decision when you or your family members need care. The following information may help you decide where to go for medical treatment. Primary care providers (PCP) Urgent care centers The best place to get consistent, quality health care Urgent care centers provide treatment for injuries is your primary care provider (PCP). If you have a and illnesses that require prompt medical attention medical issue, having a doctor who knows your but are not life-threatening (sprains, minor cuts, flu, health history often makes it easier to get the care rashes, minor burns). These centers have doctors you need. on staff and offer weekend/after-hours care. FirstHelp—Free 24/7 nurse advice line Example: Patient First, ExpressCare** When your PCP isn’t available, registered nurses on-hospital facilities and N are available 24/7 to discuss your symptoms surgery centers with you and recommend the most appropriate X-rays, lab work and outpatient surgery will almost care. Call 800‑535‑9700 anytime to speak with a always cost more in a hospital setting. Pay less FirstHelp nurse. for these services by going to a participating CareFirst Video Visit non‑hospital facility or surgery center. Prior When your PCP isn’t available, you can see a authorization may be required for non‑hospital doctor 24/7/365. CareFirst Video Visit allows outpatient services. you to securely connect with a board certified Emergency rooms doctor* on your smartphone, tablet or computer. Emergency rooms treat acute illnesses and trauma. Doctors can treat non-emergency health issues Go to the ER right away if you or a family member like a sore throat, ear pain or pink eye. Visit have sudden symptoms that need emergency care, carefirstvideovisit.com for more information. including (but not limited to): chest pain, trouble Convenience care centers breathing or head trauma. Prior authorization is not Convenience care centers (retail health clinics) offer needed for emergency room services. care for non-emergency situations like colds, pink Outpatient hospital versus eye, strep tests and vaccinations. These centers inpatient hospital usually have evening and weekend hours. Outpatient services are received in the Example: CVS Minute Clinic, Walgreens hospital without being admitted, such as Healthcare Clinic** same-day surgeries. Inpatient services are those received when you are admitted to the hospital. Prior authorization may be needed for hospital‑based services. To find participating providers in your plan, visit carefirst.com/fedhmo PLEASE READ: The information provided in this document regarding various care options is meant to be helpful when you are seeking care and is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment belongs entirely to you. * The doctors accessed via this website are independent providers making their own medical determinations and are not employed by CareFirst. CareFirst does not direct the action of participating providers or provide medical advice. **Subject to change. Visit carefirst.com/fedhmo for the most up-to-date list of available facilities. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 7
Know before you go When your PCP is not available You have full access to our expansive network of providers. When you need care, being familiar with all your options will help you locate the most appropriate and cost-effective medical attention. The chart below shows how costs vary for the health plans depending on where you receive care. HealthyBlue HealthyBlue Standard Advantage Sample Symptoms 24/7 Rx Option* HDHP Option* CareFirst ■■ ough, cold and flu C Deductible, $0 ■■ Pink eye ✔ ✔ Video Visit then $0 ■■ Ear pain Convenience Care ■■ Cough, cold and flu (e.g., CVS MinuteClinic Deductible, $0 ■■ Pink eye ✘ ✔ or Walgreens then $0 ■■ Ear pain Healthcare Clinic) Urgent Care Deductible, ■■ Sprains (e.g., Patient First or $50 ■■ Cut requiring stitches ✘ ✔ ExpressCare) then $50 ■■ Minor burns ■■ Chest pain Deductible, Deductible, Emergency Room ■■ Difficulty breathing ✔ ✔ then $200 then $300 ■■ Abdominal pain Free 24/7 nurse advice line If you are unsure about your symptoms or where to go for care, call 800-535-9700, anytime day or night to speak to a registered nurse. For more information regarding your specific benefits and associated costs: ■■ Log in to My Account at carefirst.com/fedhmo ■■ Check your 2019 BlueChoice Brochure ■■ Call Member Services at 888-789-9065 CareFirst Video Visit Register today and you will be ready when you need care! 1. Visit carefirstvideovisit.com and click on any of the Video Visit links, or 2. Download the CareFirst Video Visit app from your favorite app store 8 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Patient-Centered Medical Home Supporting the relationship between you and your doctor Whether you’re trying to get healthy or stay healthy, you need the best care. That’s why CareFirst1 created the Patient-Centered Medical Home (PCMH) program to focus on the relationship between you and your primary care provider (PCP). A PCP is important to The program is designed to provide your PCP with a more complete your health view of your health needs. Your PCP will be able to use information By visiting your PCP for routine to better manage and coordinate your care with all your health care visits, you build a relationship, providers including specialists, labs, pharmacies and others to ensure and your PCP will get to know you get access to, and receive the most appropriate care in the most you and your medical history. affordable settings. If you have an urgent health Extra care for certain health conditions issue, having a PCP who knows your history often makes it If you have certain health conditions, your PCMH PCP will partner easier and faster to get the care with a care coordinator, a registered nurse, to: you need. ■■ Create a care plan based on your health needs with specific Even if you are young and follow up activities healthy, or don’t visit the doctor often, choosing a PCP is key to ■■ Review your medications and possible drug interactions maintaining good health. ■■ Check in with you to make sure you’re following your treatment plan ■■ Assist you in obtaining services and equipment necessary to manage your health condition(s) PCPs play a huge role in keeping you healthy for the long run. If you don’t already have a relationship with a doctor, you can begin researching one today! ■■ To find a PCMH PCP, look for the PCMH logo when searching for primary care providers in our Provider Directory or log in to My Account and click Select/Change PCP under Quick Links. 1 All references to CareFirst refer to CareFirst BlueCross BlueShield and CareFirst, BlueChoice, Inc., collectively. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 9
Notes 10 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Plan Overview and Benefits Comparison Be informed and compare plan benefits side-by-side
HealthyBlue—Standard Option No referrals required With HealthyBlue—Standard Option, you’ll benefit from no out-of-pocket costs for select services and choices on where and how you get care. CareFirst also offers online tools and resources at carefirst.com/fedhmo that give you the flexibility to manage your health care and wellness goals wherever you are. Benefits at a glance Preventive care and sick office visits ou are covered for all preventive care as Y well as sick office visits. Large provider network ou can choose any doctor from our Y large network of providers. Our network also includes specialists, hospitals and pharmacies—giving you many options for your health care. Specialist services our coverage includes services from Y Take advantage of your benefits specialists without a referral. Specialists are doctors or nurses who are highly ■■ $0 cost for comprehensive preventive trained to treat certain conditions, such health care visits and sick office visits. as cardiologists or dermatologists. ■■ $0 cost for generics Prescription drug coverage ■■ $0 cost for in-network lab and X-ray Your plan covers prescription drugs. services ■■ $0 cost for convenience care Hospital services ■■ $0 cost for in-network professional You’re covered for overnight hospital mental health services in the doctor’s stays. You’re also covered for outpatient office services, those procedures you get in the hospital without spending the night. Your PCP or specialist must provide prior ■■ No referrals required. authorization for all inpatient hospital services and may need to provide prior ■■ A network of almost 40,000 CareFirst BlueChoice authorization for some outpatient hospital providers (PCPs, nurse practitioners, specialists, services such as rehabilitative services, hospitals, pharmacies, and diagnostic chemotherapy and infusion services. centers) in Maryland, Washington, D.C. and Northern Virginia. Labs, X-rays or specialty imaging overed services include provider- C ■■ After-hours care, including a free 24-hour ordered lab tests, X-rays and other nurse advice line, video visits, convenience specialty imaging tests (MRI, CT scan, care clinics and urgent care centers. PET scan, etc.). 12 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Well-child visits Out-of-network--higher costs with more All well-child visits and immunizations flexibility are covered. You can use any Provider in or out of the CareFirst network Maternity and pregnancy care ou are covered for doctor visits before Y Receive greater flexibility when accessing providers and after your baby is born, including while still maintaining an opportunity to save hospital stays. If needed, we also cover money. In exchange for the freedom to visit home visits after the baby’s birth. a providers outside the CareFirst BlueChoice network, you’ll be responsible for some additional Mental health and costs, including: substance use disorder our coverage includes behavioral health Y ■■ Highest out-of-pocket costs and treatment, such as psychotherapy and annual deductible. counseling, mental and behavioral health ■■ Adult preventive care, well-child care visits inpatient services and substance use and cancer screenings are subject to the disorder treatment. deductible, but do not have a copay. How your plan works Hospital authorization In-network—biggest savings to you CareFirst BlueChoice providers will obtain any You must use CareFirst BlueChoice providers necessary admission authorizations for in-area and facilities. covered services. You will be responsible for obtaining authorization for services provided To get the most from your in-network benefits, by out-of-network providers and out-of-area remember to select a PCP for you and each admissions. Call toll-free at 866-PREAUTH member of your family. (773-2884). ■■ See your PCP for all preventive care and Prior authorization is not required for emergency sick visits. admissions or maternity admissions. ■■ Pay the lowest out-of-pocket costs for all services. ■■ Pay the lowest annual deductible. ■■ Receive adult preventive care visits, well-child care visits, cancer screenings and generic prescription drugs at no cost. How HealthyBlue—Standard Option network coverage works In-network Out-of-network $ In-network you pay: Out-of-network you pay: $$ BlueChoice network BlueCard PPO network Non-participating providers you pay: $$$ (Balance billing may apply) carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 13
HealthyBlue—Standard Option Your benefits Step 3: Your plan will start to pay for services Step 1: Select a PCP Medical Establishing a relationship with one doctor is Your full medical benefits will become available the best way to receive consistent, quality health once your medical deductible is met. However, care. When you enroll in a HealthyBlue Standard the level of those benefits will depend on whether Option plan, you select a PCP—either a physician you see in-network or out-of-network providers. or nurse practitioner—to manage your primary Depending on your particular plan, you may also medical care. Make sure you select a PCP for have to pay a copay or coinsurance when you yourself and each of your covered family members. receive care. Your PCP must participate in the CareFirst You will have a different deductible amount for BlueChoice provider network and must specialize in-network versus out-of-network benefits and in family practice, general practice, pediatrics or the in- and out-of-network medical deductibles internal medicine. contribute toward one another. For example, when To ensure that you receive the highest level of you see in-network providers, your expenses will benefits and pay the lowest out-of-pocket costs count toward both your in-network deductible and for all services, see your PCP for preventive and out-of-network deductible. routine care. Prescription drugs Step 2: Meet your deductible Once you meet your prescription drug deductible, Medical deductible you will pay a different copay amount depending on whether you receive a generic, preferred brand, You will be responsible for the cost of your medical non-preferred brand, preferred specialty or non- care up to the amount of your medical deductible. preferred specialty drug. However, this deductible does not apply to all services. If you go to a non-network pharmacy, you will have to pay for the drug in full and file a prescription Examples of in-network services not subject reimbursement claims form (found under to deductible*: resources and forms on carefirst.com/fedhmo). ■■ Adult preventive visits and sick office visits You will be reimbursed up to the allowed amount with PCP minus your copay. ■■ Well-child care and immunizations with PCP Medical and prescription drug deductible ■■ OB/GYN visits and pap tests requirements vary based on whether your ■■ Mammograms coverage is self, a self + one or family plan. If more than one person is covered under your plan, ■■ Prostate and colorectal screenings please refer to your 2019 BlueChoice brochure for ■■ Routine prenatal maternity services detailed information on deductibles. Prescription drug deductible You will be responsible for the cost of your prescription drugs up to the amount of your separate drug deductible. However the drug deductible does not apply to generic drugs or to preventive drugs. * This is not a complete list of all services. For a comprehensive explanation of your coverage, please check your 2019 BlueChoice brochure available at carefirst.com/fedhmo. 14 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Step 4: Your Out-of-pocket maximum Out-of-area coverage Your out-of-pocket maximum is the maximum Away From Home Care amount you will pay during the calendar year. Any In addition, members and their covered amount you pay toward your deductible and most dependents planning to be out of the CareFirst copays and/or coinsurance will count toward your BlueChoice, Inc. service area for at least 90 combined medical and prescription drug out-of- consecutive days may be able to take advantage of pocket maximum. a special program, Away From Home Care®. Just like your deductible, there are different This program allows temporary benefits through in-network and out-of-network amounts and the another Blue Cross and Blue Shield affiliated in- and out-of-network out-of-pocket maximums HMO nationwide.* It provides coverage for routine contribute toward one another. services and is perfect for extended out‑of‑town Please keep in mind that out-of-pocket business or travel, semesters at school or families requirements also differ if your coverage is self, living apart. self + one or family plan. Detailed information on For more information on Away From Home Care, out-of-pocket maximum amounts can be found in please call Member Services at the phone number your 2019 BlueChoice brochure. listed on the back of your ID card. Labs, X-rays or specialty imaging Enrolling in Away From Home Care To ensure you receive the maximum laboratory To make sure you and your covered dependents benefit from your plan, you must use a LabCorp(R) have ongoing access to care: facility for any in-network laboratory services. Services performed at a facility that is not part of ■■ Call the Member Service phone number the LabCorp network may not be covered under on your ID card and ask for the Away From your plan. Also, any lab work performed in an Home Care Coordinator. outpatient hospital setting will require a prior ■■ The coordinator will let you know the name authorization from your PCP. of the Host HMO in the area. If there are no participating affiliated HMOs in the area, the LabCorp has approximately 100 location program will not be available to you. throughout Maryland, Washington, D.C. and Northern Virginia. To locate the LabCorp patient ■■ The coordinator will help you choose a service center near you, call (888) LAB-CORP or visit primary care physician (PCP) and complete the labcorp.com. application. Once completed, the coordinator will send you the application to sign and date. If you need X-rays or other specialty imaging ■■ Once the application is returned, we will send services, you must visit a participating it to your Host HMO. freestanding/non-hospital diagnostic center such as Advanced Radiology for any in-network X-ray or ■■ The Host HMO will send you a new, specialty imaging services. temporary ID card which will identify your PCP and information on how to access your benefits while using Away From Home Care. ■■ Simply call your Host HMO primary care physician for an appointment when you need care. ■■ When in the CareFirst local area use your home plan’s benefits. * Most Blue Cross and Blue Shield plans participate in this program. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 15
HealthyBlue—Standard Option Global Core If you travel outside of the U.S., rest assured you’ll be covered under BlueCross BlueShield Global Core* solutions from CareFirst. You'll receive: ■■ Access to nearly 170,000 English-speaking providers and more than 11,500 hospitals in nearly 200 countries worldwide ■■ 24/7 telephone support ■■ Seamless claims processing/reimbursement designed for occasional or short-term travel, the Core plan connects members with their home plan benefits to provide basic out- of-network coverage for medical services outside of the U.S. For more information on Global Core, please call 800-810-BLUE (2583) *BlueCross BlueShield Global is a brand owned by BlueCross BlueShield Association 16 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
HDHPs and HSAs/HRAs Our HealthyBlue Advantage—HDHP Option may be a great choice if you want more control over your health care spending or if saving for future medical expenses and/or retirement is a priority for you. HealthyBlue Advantage—HDHP Option pairs You can use your HSA to pay for any a high-deductible health plan (HDHP) with eligible out-of-pocket health care either a health savings account (HSA) or health expenses. Once the annual deductible is reimbursement arrangement (HRA). met ($1,400 for self; $2,800 for self + one and family), CareFirst will begin to provide Remember! You only have 30 days to sign up for benefits for covered services. an HSA, otherwise you will be enrolled in an HRA— see page 39. For details about your eligibility ■■ We fund your HRA account $900 for self and to enroll in an HSA or HRA, please see the 2019 $1,800 for self + one and family. BlueChoice Brochure available at carefirst.com/ ■■ In-network preventive care is covered in full fedhmo. and not subject to the deductible. Once you HSAs are medical savings accounts, which meet your deductible, CareFirst begins to pay means you and your employer can make pre- for covered services. tax contributions according to your budget. ■■ With both HSAs and HRAs, your health You can use the money in your HSA to pay for care account can only be used for eligible eligible medical expenses (see below) until your medical expenses. deductibles are met. Sample eligible expenses include: With an HRA, we fund your account to cover health doctor and hospital visits, copayments, care costs before the deductible has been met. eyeglasses, prescriptions and premiums HRAs provide tax-free reimbursement for out-of- for long-term care insurance. See IRS list of pocket medical expenses. When you need to make eligible expenses at irs.gov. a withdrawal, you do not pay taxes if you use it to cover eligible expenses. Unlike HSA’s, HRA funds do Value of the HealthyBlue Advantage— not roll over year after year. HDHP Option (HSA) ■■ Reduce your taxes—you pay no taxes on How the accounts work contributions, earnings, or withdrawals for ■■ With an HSA you are eligible for a premium eligible medical expenses. pass-through amount. We contribute $75 per ■■ Your HSA money grows tax-free over time. month for self and $150 per month for self + ■■ Your HSA funds rollover from year to year to one and family to your HSA account. use on future expense. ■■ You may also contribute additional amounts ■■ Once your balance exceeds $1,000, your HSA up to the maximum annual limit of $3,500 account serves as an investment opportunity, for individuals and $7,000 for couples and so your unused funds can grow tax-free to families as allowed by the Internal Revenue fund a nest egg for future medical costs or Service (IRS). even for retirement—if you are 55 and older, A convenient BlueFund debit card gives you can make additional contributions up to you quick and easy access to your HSA the maximum IRS guidelines. funds for eligible medical expenses. Funds ■■ HSAs are portable and owned by you, so it are deducted directly from your HSA. goes with you if you change jobs or leave the federal government. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 17
HealthyBlue Advantage—HDHP Option No referrals required HealthyBlue Advantage—HDHP Option offers both in- and out-of-network coverage providing flexibility and choice. Referrals are not required to seek care from a participating specialist adding convenience and easy access to care. Access online tools and resources at carefirst.com/fedhmo that give you the flexibility to manage your health care and wellness goals wherever you are. Benefits at a glance Preventive care and sick office visits ou are covered for all preventive care as Y well as sick office visits. Large provider network ou can choose any doctor from our Y large network of providers. Our network also includes specialists, hospitals and pharmacies—giving you many options for your health care. Specialist services Take advantage of your benefits our coverage includes services from Y ■■ $0 cost for comprehensive preventive health specialists without a referral. Specialists care visits. are doctors or nurses who are highly trained to treat certain conditions, such ■■ No referrals required. as cardiologists or dermatologists. ■■ A network of almost 40,000 CareFirst BlueChoice Prescription drug coverage providers (PCPs, nurse practitioners, specialists, Your plan covers prescription drugs. hospitals, pharmacies, and diagnostic centers) in Maryland, Washington, D.C. and Hospital services Northern Virginia. You’re covered for overnight hospital ■■ After-hours care, including a free 24-hour stays. You’re also covered for outpatient nurse advice line, video visits, convenience services, those procedures you get in care clinics and urgent care centers. the hospital without spending the night. Your PCP or specialist must provide prior ■■ If you need care outside the CareFirst authorization for all inpatient hospital BlueCross BlueShield (CareFirst) service services and may need to provide prior area of Maryland, Washington, D.C. and authorization for some outpatient hospital Northern Virginia, you have access to services such as rehabilitative services, thousands of providers in all 50 states and chemotherapy and infusion services. receive in-network benefits when you see a BlueCard® PPO provider. Labs, X-rays or specialty imaging overed services include provider- C ordered lab tests, X-rays and other specialty imaging tests (MRI, CT scan, PET scan, etc.). 18 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Well-child visits If you receive services from a provider outside of All well-child visits and immunizations the BlueChoice or national BlueCard PPO provider are covered. network, you may have to: Maternity and pregnancy care ■■ Pay higher out-of-pocket costs ou are covered for doctor visits before Y ■■ Pay the provider’s actual charge at the time and after your baby is born, including you receive care hospital stays. If needed, we also cover ■■ File a claim for reimbursement home visits after the baby’s birth. ■■ Satisfy a higher deductible and/or Mental health and coinsurance amount substance use disorder Receiving care outside the CareFirst our coverage includes behavioral health Y service area treatment, such as psychotherapy and counseling, mental and behavioral health Members seeking care outside the CareFirst inpatient services and substance use service area will pay the lowest costs by using a disorder treatment. national BlueCard PPO provider for in-network coverage. Members will still have the option How your plan works to opt-out of this network but will pay a higher Receiving care inside the CareFirst out-of-pocket expense. service area If you receive services from a provider outside of the When you need care in Maryland, Washington, D.C. national BlueCard PPO network when you are out of or Northern Virginia, select a provider in the the CareFirst service area, you will have to: CareFirst BlueChoice network to receive in-network ■■ Pay the provider’s actual charge at the time coverage and pay the lowest out-of-pocket costs. you receive care If you receive care within our service area but ■■ File a claim for reimbursement outside the BlueChoice network, your benefits ■■ Satisfy a deductible and coinsurance/copays will be paid at the out-of-network level, but you’ll incur lower costs by using a participating The choice is entirely yours. That’s the advantage of national BlueCard PPO provider. To find a national this plan. participating provider, visit bcbs.com. How HealthyBlue Advantage—HDHP Option network coverage works When you receive care inside the When you receive care outside the CareFirst BlueChoice service area: CareFirst BlueChoice service area: In-network you pay: $ BlueChoice network In-network you pay: $ BlueCard PPO network Out-of-network you pay: $$ BlueCard PPO network Non-participating providers you pay: $$$ Non-participating providers you pay: $$$ (Balance billing may apply) (Balance billing may apply) carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 19
HealthyBlue Advantage—HDHP Option Hospital authorization Step 2: Your plan will start to pay for services CareFirst BlueChoice providers will obtain any Your full benefits will become available once necessary admission authorizations for in-area your combined medical and prescription drug covered services. You will be responsible for deductible is met. However, the level of those obtaining authorization for services provided benefits will depend on whether you see by out-of-network providers and out-of-area in-network or out-of-network providers. You admissions. Call toll-free at 866-PREAUTH may also have to pay a copay or coinsurance (773-2884). when you receive care. You will have a different deductible amount for Your benefits in-network versus out-of-network benefits and Step 1: Meet your deductible the in- and out-of-network medical deductibles You will be responsible for the cost of your medical contribute toward one another. For example, when care and prescription drugs up to the amount of you see in-network providers, your expenses will your deductible. However, this deductible does not count toward both your in-network deductible and apply to all services. out-of-network deductible. Examples of in-network services not subject Deductible requirements vary based on whether to deductible*: your coverage is self, self + one or family plan. If more than one person is covered under your plan, ■■ Adult preventive visits with PCP please refer to your 2019 BlueChoice brochure for ■■ Well-child care and immunizations with PCP detailed information on deductibles. ■■ OB/GYN visits and pap tests Step 3: Your out-of-pocket maximum ■■ Mammograms Your out-of-pocket maximum is the maximum ■■ Prostate and colorectal screenings amount you will pay during the calendar year ■■ Routine prenatal maternity services for covered medical and pharmacy services. Any ■■ Preventive drugs amount you pay toward your deductible, copays and coinsurance will count toward your combined ■■ HealthyBlue Select Generics— medical and prescription drug out-of-pocket Preferred generic drugs to treat asthma, maximum. blood pressure, cholesterol, depression and diabetes. Just like your deductible, there are different in-network and out-of-network amounts and the in- and out-of-network out-of-pocket maximums contribute toward one another. Please keep in mind that out-of-pocket requirements also differ if your coverage is a self, self + one or family plan. Detailed information on out-of-pocket maximum amounts can be found in your 2019 BlueChoice brochure. * This is not a complete list of all services. For a comprehensive explanation of your coverage, please check your 2019 BlueChoice brochure on our website at carefirst.com/fedhmo. 20 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Labs, X-rays or specialty imaging Out-of-area coverage If you access laboratory services inside the You have the freedom to take your health care CareFirst service area of Maryland, Washington, benefits with you across the country. BlueCard D.C. and Northern Virginia you must use LabCorp PPO, a program from the Blue Cross and Blue as your lab test facility for in-network benefits. Shield Association, allows you to receive the Services performed by any other provider, while same health care benefits while traveling outside inside the CareFirst service area, will be considered of the CareFirst service area of Maryland, out-of-network and subjected to higher out-of- Washington, D.C. and Northern Virginia. The pocket costs. BlueCard program includes more than 6,100 hospitals and 600,000 other health care providers LabCorp has approximately 100 locations nationally. throughout Maryland, Washington, D.C. and Northern Virginia. To locate a LabCorp patient Global coverage service center near you, call 888-LAB-CORP If you travel outside of the U.S., rest assured you’ll (522-2677) or visit labcorp.com. be covered under BlueCross BlueShield Global If you access laboratory services outside of Core* solutions from CareFirst. You'll receive: Maryland, D.C. or Northern Virginia, you may use ■■ Access to nearly 170,000 English-speaking any participating BlueCard PPO facility and receive providers and more than 11,500 hospitals in in-network benefits. To find laboratory service nearly 200 countries worldwide providers outside of the CareFirst service area, visit ■■ 24/7 telephone support our Find a Provider tool (carefirst.com/doctor) and search by Labs. ■■ Seamless claims processing/reimbursement designed for occasional or short-term travel, If you need X-rays or other specialty imaging the Core plan connects members with their services when inside the CareFirst service area, you home plan benefits to provide basic out- must visit a participating freestanding/non-hospital of-network coverage for medical services diagnostic center such as Advanced Radiology. If outside of the U.S. you need X-rays or other specialty imaging services For more information on Global Core, please call when outside the CareFirst service area, you may 800-810-BLUE (2583). use any participating BlueCard PPO facility and receive in-network benefits. *BlueCross BlueShield Global is a brand owned by BlueCross BlueShield Association carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 21
In-Network Benefit Comparison* HealthyBlue HealthyBlue Advantage Services Standard Option HDHP Option BLUE REWARDS Blue Rewards is an incentive program where you may earn up to $200 for taking an active role in getting healthy and staying healthy. ANNUAL DEDUCTIBLE (Calendar year) Combined medical and prescription drug deductible: Medical deductible: Applies at contract level not individual $1,400 Self Only $500 Self Only member level $2,800 Self + One / Self and Family $1,000 Self + One / Self and Family Monthly premium pass through amount $75 Self, $150 Self + One and Family ANNUAL OUT-OF-POCKET MAXIMUM (Calendar year) Medical and Prescription Drug $2,500 Self Only $4,000 Self Only (Maximums include all copays, $5,000 Self + One/ Self and Family $6,500 Self + One/ Self and Family coinsurance and deductible amounts) PREVENTIVE SERVICES Well-Child Care Visit / Adult Physical No charge No charge Examination (including routine GYN visit) Breast, Prostate, Colorectal Screening No charge No charge PCP AND SPECIALIST SERVICES PCP: No charge PCP: Deductible ,then no charge Office Visits for Illness—PCP1 / Specialist1 Specialist: $40 Specialist: Deductible, then $35 Convenience Care (Retail Health Clinic) No charge Deductible, then no charge Example: CVS Minute Clinic1 CareFirst Video Visit 1 No charge Deductible, then no charge Allergy Shots and Testing1 $40 Deductible, then $35 Physical, Speech and Occupational $40 Deductible, then $35 Therapy 1 Acupuncture 1 and Chiropractic Services 1 $40 Deductible, then $35 EMERGENCY SERVICES Urgent Care1 $50 Deductible, then $50 Ambulance (if medically necessary) Deductible, then $50 Deductible, then $50 Hospital Emergency Room Services (Members are responsible for both physician and facility fees) ■■ Facility (waived if admitted) Deductible, then $200 Deductible, then $300 PCP: No charge ■■ Physician Deductible, then no charge Specialist: Deductible, then $40 DIAGNOSTIC SERVICES (Non-hospital/Freestanding facility) Labs1 No charge Deductible, then no charge2 X-ray1 $40 Deductible, then $352 Specialty imaging1 $60 Deductible, then $502 (MRA/MRS, MRI, PET and CT scans) * This summary is for comparison purposes only & does not create rights not given through the benefit plan. Please refer to your 2019 FEHBP BlueChoice Contract for specific plan details. 22 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Visit carefirst.com/fedhmo for more information. Existing members can use My Account to access details on their specific plan and benefits. HealthyBlue HealthyBlue Advantage Services Standard Option HDHP Option HOSPITALIZATION (Members are responsible for both physician and facility fees) Outpatient Center Services / Ambulatory Surgical Center ■■ Facility $100 Deductible, then $100 ■■ Physician Deductible, then $40 Deductible, then $35 Outpatient Hospital Surgical Services ■■ Facility Deductible, then $150 Deductible, then $300 ■■ Physician Deductible, then $40 Deductible, then $35 Inpatient Hospital Services (Incudes Mental Health and Substance Use Disorder and IP Maternity) ■■ Facility Deductible, then 20% of Allowed Benefit Deductible, then 20% of Allowed Benefit ■■ Physician Deductible, then $40 Deductible, then $35 MENTAL HEALTH AND SUBSTANCE USE DISORDER (Members are responsible for both physician and facility fees) Office Visits1 No charge Deductible, then no charge MEDICAL DEVICES AND SUPPLIES Durable Medical Equipment Deductible, then 25% of Allowed Benefit Deductible, then 25% of Allowed Benefit 1 Per Visit 2 Members receiving lab services INSIDE the CareFirst Service area (MD, D.C., N. VA) MUST use LabCorp as their Lab Test Facility and a non-hospital/freestanding facility for X-Rays and Imaging services for in-network benefits. Services performed by any other provider, while inside the CareFirst service area will be considered out-of-network. Members receiving Laboratory, x-rays, imaging services OUTSIDE of MD, D.C., or N. VA, may use any participating BlueCard PPO facility and receive in- network benefits. For out-of-network benefits please visit our website at carefirst.com/fedhmo to access the 2019 BlueChoice Brochure. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 23
In-Network Pharmacy Benefit Comparison Healthy Blue— HealthyBlue Advantage— Standard Option HDHP Option Plan Feature Amount Amount Deductible1 $100 deductible $1,400 Individual $2,800 Self + One $2,800 Family Catastrophic limit (out-of-pocket $2,500 Individual $4,000 Individual maximum) Applies to medical and $5,000 Self + One $6,500 Self + One prescription services provided in‑network2 $5,000 Family $6,500 Family Preventive Drugs $0 (not subject to deductible) $0 (not subject to deductible) Examples: folic acid, fluoride and FDA approved contraceptives for women (up to a 34-day supply) Generic Drugs (Tier 1) $0 (not subject to deductible) $0 (subject to deductible)3 (up to a 34-day supply) Preferred Brand Drugs (Tier 2) $35 (subject to deductible) $30 (subject to deductible) (up to a 34-day supply) Non-preferred Brand Drugs (Tier 3) $65 (subject to deductible) $60 (subject to deductible) (up to a 34-day supply) Preferred Specialty Drugs (Tier 4)4 $100 (subject to deductible) $100 (subject to deductible) (up to a 34-day supply) Non-preferred Specialty Drugs (Tier 5) $150 (subject to deductible) $150 (subject to deductible) (up to a 34-day supply) Maintenance Copays (All maintenance drugs except generic (All maintenance drugs subject to (up to a 90-day supply) subject to deductible) deductible) Generic: $0 Generic: $0 Preferred Brand: $70 Preferred Brand: $60 Non-preferred Brand: $130 Non-preferred Brand: $120 Preferred Specialty: $200 Preferred Specialty: $200 Non-preferred Specialty: $300 Non-preferred Specialty: $300 Some prescription drugs require prior authorization. Prior authorization is a tool used to ensure that you will achieve the maximum clinical benefit from the use of specific targeted drugs. Your physician or pharmacist must call 800-241-3371 to begin the prior authorization process. 1 Once you meet your deductible, you will pay a different copay amount depending on whether you receive a generic, preferred brand, non‑preferred brand, preferred specialty or non-preferred specialty drug. 2 Once you reach your out-of-pocket maximum, CareFirst BlueChoice will pay 100% of the applicable allowed benefit for most covered services for the remainder of the year. 3 HealthyBlue Advantage—HDHP Option Select Generics are not subject to the deductible. These are preferred generic drugs to treat asthma, blood pressure, cholesterol, depression and diabetes. 4 Preferred specialty drugs: Consist of brand-name specialty drugs that are used to treat chronic, complex and/or rare health conditions. These drugs generally are a more cost-effective alternative to non-preferred specialty drugs. Specialty drugs must be filled through the Exclusive Specialty Pharmacy Network. Drug Calculator Tool Saving Tips Drug List There is a Drug Calculator Don’t forget to ask your doctor or See complete list of drugs at Tool available on check the online Preferred Drug List carefirst.com/fedhmo or call carefirst.com/fedhmo under to see if there is a generic or preferred 800‑241‑3371. Plan Information > Prescription brand alternative drug available. You Drug Benefits. This interactive could potentially save by switching tool helps you find information to a compatible generic or preferred on covered drugs, out-of- brand (Tier 2) drug. pocket drug costs and lower cost alternatives. 24 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
With Every Plan
Health & Wellness Putting the power of health in your hands Improving your health just got easier! CareFirst BlueCross BlueShield has partnered with Sharecare* to bring you a new, highly personalized wellness program. Catering to your unique health and wellness goals, our program offers motivating digital resources—accessible anytime—to help you live a healthier life. Ready to take charge of your health? Want to find out if your healthy habits are truly making an impact? Take the RealAge® health assessment! In just a few minutes, RealAge will help you determine the physical age of your body versus your calendar age. You’ll discover the lifestyle behaviors helping you stay younger or making you age faster and receive insightful recommendations based on your results. Exclusive features Our wellness program is full of tailored resources and tools that reflect your own preferences and interests. You get: ■■ A personalized health newsfeed: Receive insights, content and services. ■■ Trackers: Connect your wearable devices to monitor daily habits like sleep, steps, nutrition and more. Download the mobile app to ■■ Challenges: Having trouble staying motivated? access wellness tools and resources Join a challenge to make achieving your health whenever and wherever you want. goals more entertaining. ■■ A health profile: Access your important health data like biometric information, vaccine history, lab results and medications all in one place. *Sharecare, Inc. is an independent company that provides health improvement management services to CareFirst members. 26 ■ Federal Employees Health Benefits Program ■ 2019 Health Benefit Options carefirst.com/fedhmo
Specialized Programs The following programs can help you focus on Additional offerings specific wellness goals. ■■ Blue Rewards incentive program— You can earn financial incentives for Health coaching participating in activities like taking You may receive a call or email inviting you to the RealAge test and consenting to participate in health coaching. Coaches are receive wellness emails. Visit registered nurses and trained professionals who carefirst.com/sharecare. provide one-on-one support to help you reach ■■ Wellness discount program— your wellness goals. If you are contacted, we Sign up for Blue365 at encourage you to take advantage of this voluntary carefirst.com/wellnessdiscounts to and confidential program that can help you achieve receive special offers from top national your best possible health. and local retailers on fitness gear, gym Weight management program memberships, healthy eating options If you are age 18 or older, have a body mass index and more. (BMI) of 30 or greater and are looking to lose ■■ Vitality magazine—Read our member weight, our weight management program offers a magazine which includes important plan personalized solution for long-term weight loss. information at carefirst.com/vitality. Tobacco cessation program ■■ Health education—View our health library for more health and Quitting smoking and other forms of tobacco well-being information at can lower your risk for many serious conditions carefirst.com/livinghealthy. from heart disease and stroke to lung cancer. Our program’s expert guidance, support and wealth of tools make quitting easier than you might think. Financial well-being program Learn how to take small steps toward big improvements in your financial situation. Whether you want to stop living paycheck to paycheck, get out of debt, or send a child to college, our financial well-being program can help. To get started, visit carefirst.com/sharecare. You’ll need to enter your CareFirst account username and password and complete the one-time registration with Sharecare to link your CareFirst account information. This will help personalize your experience. carefirst.com/fedhmo Federal Employees Health Benefits Program ■ 2019 Health Benefit Options ■ 27
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