(CIT) Crisis Intervention Team - NAMI Mississippi

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(CIT) Crisis Intervention Team - NAMI Mississippi
Crisis Intervention Team
                    (CIT)
      40-Hour Law Enforcement Training

                   A community collaboration between
 Hinds Behavioral Health services, and members of the Crisis Intervention
                            Team Task Force

The views expressed in this material and training do not necessarily reflect the official
policies of the U.S. Department of Justice or agencies or the State of Mississippi, nor
does mention of trade names, commercial practices, or organizations imply
endorsement by the U.S. Government.

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(CIT) Crisis Intervention Team - NAMI Mississippi
CIT Program
                                        Forward
Special thanks go to those who gave time, effort, and resources to make this project
possible.
CIT Task Force Planning Team members:
Hinds Behavioral Health Services
Dr. Kathy Crockett- Executive Director
Tiffany Anderson: Task Force Coordinator

St. Dominic Hospital
Trace Swartzfager: Vice President of St. Dominic Hospital
Sonya Summerlin: Director of outreach
Kim Allen: Outreach coordinator

Merit Heath Central Hospital
Barry Moss: CEO of Merit Health Central
Elvie Willis: Director of behavioral health
Tonya Tate: Outreach coordinator

City of Jackson Police Department
Lee Vance: Chief of Police (City of Jackson)
Commander Hermon Horton: (JPD Training Director)

Hinds County Sheriff’s Department
Sheriff Victor Mason

Meridian Sheriff Department
Captain Wade Johnson (Ret)

Byram Police Department:
Captain Luke Thompson

NAMI Mississippi
Tameka Tobias- Executive Director

Mississippi Department of Mental Health
Brent Hurley: Division Manager
Jake Hutchinson: Bureau director

American Medical Response (AMR)
Diane Sampson

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Special Thanks

In addition, sincere thanks are offered to the original developers of the CIT Model, who
were gracious enough to provide individualized training on the implementation of CIT,
and CIT Train the Trainer.

Retired Major Sam Cochran, Memphis Police Department, University of Memphis
Dr. Randolph DuPont, Professor of Psychology, University of Memphis
Dr. Thomas Kirchberg, Chief of Psychology, VA Medical Center, Memphis

We would like to thank the following sponsors for providing breakfast and Lunch
for this event:

St. Dominic Hospital
Merit Health Central Hospital
Chick Fila- Downtown Branch
Mississippi Attorney General’s Office
Northside Baptist Church (Clinton)

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Crisis Intervention Team Training
                     Table of Contents
Plan of Instruction
Overview-     Welcome-Administrative Tasks (Pretest)
Unit 1        Severe and Persistent Mental Illness
Unit 2        Thought & Mood Disorders
Unit 3        Substance Use & Co-Occurring disorders
Unit 4        Cultural Awareness & Diversity
              Community Support (Advocacy)
Unit 5        PTSD and Veterans Issues
Unit 6        Cognitive D/o, Dementia, Delirium, TBI
Unit 7        Psychopharmacology & site visit
Unit 9        Child, Youth, & Adolescent Autism & IDD
Unit 10       Child, Youth Adolescent SED/SMD
Unit 11       Assessment and Commitment
Unit 12       Policy and Procedure
Unit 13       Law Enforcement Liability
Unit 14       Homelessness Issues
Unit 15       De-escalation Scenarios/Training (1-3)
Unit 16       Personality Disorders
Unit 17       Suicide
Unit 18       Community Resources

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Unit 19: Law Enforcement Tactics, Safety, and
         Discretion
Unit 20: De-escalation Scenario/Training (#4)
Unit 21: De-escalation Scenario/Training (#5)
Unit 22: Advocacy NAMI Mississippi
Unit 23: Evaluation of training (Post-Test)

                   GRADUATION!!!!

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CRISIS INTERVENTION TRAINING
                            Introduction to the Curriculum

This CIT Curriculum outlines a 40-hour Crisis Intervention Training for law enforcement
officers. The guide informs three functions which may or may not all be filled by the
same instructor.
       FACULTY/GUEST SPEAKERS with subject matter expertise in one or more
       topics may use this curriculum as a suggestion for delivering information in a way
       the audience is more likely to absorb. For example, the presenter may choose to
       intersperse an independently developed PowerPoint presentation with a check-
       up quiz to heighten students’ retention of complex information.
       The CIT Training COORDINATOR, who juggles the logistics of CIT training, will
       use the curriculum to guide the flow of the week’s events and activities and to
       base decisions on faculty selection.
       The CIT Task Force COORDINATOR will use the curriculum to create a
       cohesive learning environment by integrating diverse materials, subjects, and
       teaching methods. The Training Coordinator is a constant presence throughout
       the week, guiding learning experiences.
The CIT Curriculum assumes these three functions interact in the following ways:
       The CIT Coordinator and the Training Coordinator work closely to manage
       training resources, presenters, and students;
       The Training Coordinator works with the CIT faculty/guest speakers to ensure the
       most up to date and applicable subject matter is presented in a manner
       conducive to different learning styles; and
       The Training Coordinator and faculty/guest speakers collaboratively create a
       cohesive and dynamic learning experience over the 5-day period.
The Training Coordinators and Task Force Coordinator will maximize retention of
information by planning and adapting the teaching methods in order to best meet
student learning styles. He/she will provide segues to link presentations to collectively
convey a cohesive message that is consistent with the goals of CIT. Additionally,
he/she will facilitate a healthy learning environment in which students share their
experiences and reinforce skills to apply effectively after training has ended.

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8:00- 8:30     Welcome-Administrative Tasks, Pretest                Commander Hermon
                                                                    Horton(JPD)

8:30-9:00      Research & Systems- CIT History                      Captain Wade Johnson (Ret)

9:00- 11:00    Mental Health Didactics- Severe and persistent       Pam Coker and Jamesha Wilson
               Mental Illness
11:00-12:00    Mental Health Didactics- Thought & Mood disorders    Brandon Dobson, LCSW

12:00          Lunch onsite
1:00-3:00      Mental Health Didactics- Substance Use Disorders-    Jarice Veal (A&D)
               Co-Occurring disorders

3:00- 4:00     Community Support-Advocacy Perspective: Cultural     Alberstine Johnson-Pickett
               Awareness

4:00-5:00      Community Support-Advocacy Perspective               Auvergne Williams

5:00PM         Class dismissed

8:00-9:00      Mental Health Didactics Special Focus Issues: PTSD   Dr. Brister
               & veterans issues
9:00-10:00     Mental Health Didactics- Cognitive Disorders,        Kathy VanCleave
               Dementia, Delirium, TBI

10:00- 11:00   Mental Health Didactics: Psychopharmacology          Dr. Patel St. Dominic Hospital

11:00-12:00    Lunch                                                Onsite
12:00-4:30     Travel to St. Dominic Hospital for site visit        St. Dominic Hospital

4:30-5:00      Travel back to HBHS

5:00           Class dismissed

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8:00- 9:30     Mental Health Didactics- Child & Youth               Wanda Lacey & Rhonda Davis
               Adolescence: Autism, Intellectual Developmental    (C&Y Services)
               Disabilities
(C&Y           Mental Health Didactics- Child & Youth,             Imari McDonald (C&Y Services)
CONT….)        Adolescence: Serious Emotional Disorders

9:30-10:15     Mental Health Didactics: Assessment and             Cyndi Eubanks
               Commitment

10:15-11:00    Law Enforcement- Policy and Procedure              Detective Colendula Green

11:00-11:30    Law Enforcement: Liability                         Comdr Horton/Capt Johnson

11:30-12:30    Lunch onsite
12:30-1:00     Community Support-Advocacy Perspective:            Heather Ivery (Opportunity
               Homelessness Issues                                Center)
1:00-5:00      *De-Escalation-Scenario –Based Skills Training      CIT Training Staff
               #1: Basic Verbal Skills
               #2: Basis De-escalation Skills
               #3: Stages of an Escalating Crisis
5:00           Class Dismissed

8:00-9:00am               Mental Health Didactics Special Focus     Dorothy Smith
                          Issues: Personality Disorders
9:00-10:00                Mental Health didactics- Special          Jackie Chapman
                          focus issues: Suicide
10:00-10:30               Administrative tasks &Travel to
                          Merit Health
10:30-11:30 am            Community Resources                     Brent Hurley
11:30 -12:30 am           Lunch                                   Sponsored by Merit Health
                          Law Enforcement-Tactics and Safety,     Captain Wade Johnson
                          officer discretion
12:30-1:00                Travel Back to HBHS
1:00- 5:00pm              *De-escalation- Scenario Based Skill       CIT Training Staff
                          Training- #4 Advanced verbal Skills
                          “12 Guardrails” for CIT officers
5:00                      Class Dismissed

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8:00-12:00    *De-Escalation- Scenario-Based Skills    CIT Training Staff
              Training
              #5:- Complex Crisis intervention
11:00-12:00   Advocacy Perspective NAMI               Tameka Tobias & Christiane
              Mississippi                             Williams
12:00-1:00    Lunch

1:00- 1:30    Evaluation of Training-
              Post Test
1:30-3:30     Administrative Tasks/Q&A                HBHS Large conference Room.
              GRADUATION!!                            Family and friends invited

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CIT Program Objectives

40 Hour – 5 Day Class

  • Describe work-related experiences with people with mental health
    disorders
  • Become familiar with signs and symptoms of mental health disorders
  • Identify risks to self and others
  • List general benefits and problems associated with psychotropic
    medications
  • Describe the basics of involuntary commitment process
  • Become familiar with mental health treatment resources
  • Develop skills for communicating with consumers in mental health
    crises
  • Become familiar with views and needs of mental health consumers
    and families
  • Describe the services offered through the local mental health provider
  • Identify effective communication techniques with children who have
    mental health disorders
  • Identify resources and special issues with regard to substance use
    and mental illness
  • Recognize and understand the impact of post-traumatic stress
  • Understand local policies and procedures for being a CIT officer

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CIT Topical Outline: Mental Health Didactics
Serious Mental Illness
The Serious Mental Illness topic covers issues related to general mood and thought
disorders. This includes coverage of such areas as schizophrenia, bipolar disorder,
mania, and depression. Examples of issues that are covered under this topic are
general overview of psychiatric symptoms and diagnoses including thought disorders
such as schizophrenia and mood disorders such as bipolar and depression.
Children, Youth, Adolescence
The Children, Youth, and Adolescence topic covers issues usually found during infancy,
youth and adolescence. These include: general subject coverage such as special
concerns with adolescence, attention deficit and disruptive behavior disorders, such as
disruptive disorder of juveniles, autism and childhood schizophrenia, and developmental
disabilities such as mental retardation. Examples include hyperactivity or impulse
control, child abuse and neglect, oppositional defiant disorder, and conduct disorder.
Cognitive Disorders
The Cognitive Disorders topic covers issues related to traditional medical conditions,
degenerative disorders, or trauma. These include: general subject review and issues in
dementia (including dementia of the Alzheimer's type and Dementia in geriatric
populations), traumatic brain injury (TBI) including brain trauma issues, and delirium.
Special Focus Issues
The Special Focus Issues topic covers specialized topics related to mental illness and
other disorders. These include: PTSD such as Understanding Post Traumatic Stress
Disorders, suicide issues such as Suicide Prevention, personality or dissociative
disorders such as Borderline Personality Disorder, and coverage of law enforcement
encounters known as Suicide by Cop. This is also covered with regards to special
population needs such as geriatrics, juveniles, veterans, persons diagnosed with
borderline personality disorders.
Substance Use Disorders
The Substance Abuse Issues topic encompasses specific substance abuse and co-
occurring disorders and includes substance abuse topics such as alcohol addiction, an
overview of substance dependence, and co-occurring disorders. The Substance Abuse
topic will allow students to achieve a basic understanding of substance abuse and
dependence, the prevalence and impact of substance abuse disorders, signs and
symptoms of substance use and after-effects, and the connection and differences
between substance abuse and substance dependence. The co-occurring disorders
topic pertains to individuals who have at least one mental disorder as well as an alcohol
or drug use disorder.

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Psychopharmacology
This topic should introduce fundamental principles of medications that are associated
with different diagnoses and should also include how stigma is associated with taking
psychotropic medications. Information about side effects and consequences of
misinformation of medication is within the content of the presentation. The general topic
will define classifications of psychotropic medications, and will explain key symptoms of
common psychiatric illnesses. This portion of the course will also help officers identify
medication used to treat the illnesses, and will explain the effects of the medications
when used properly and improperly.
Assessment and Commitment
The Assessment & Commitment topic covers issues related to mental status
assessment, intake procedures, hospital admission, patient civil rights, evaluation
related to state commitment statutes, and general legal issues. This topic will describe
procedures and practices to improve officers' understanding of various legal options
available in mental health and human service emergencies. Specific statutes relating to
mental health codes will be discussed.
Community Support
Advocacy and Perspective. The Advocacy and Perspective lecture is presented to
law enforcement officers as an introduction to a new CIT partner – the advocate. In
many communities this new partner is represented by the National Alliance on Mental
Illness (NAMI) and/or sometimes Mental Health of America (MHA). Advocacy and
Perspective is generally presented as a lecture, supported with handout material. This
presentation presents the advocate organization in designs of national, state and local
affiliate structures. The identity and purpose of advocacy allows transitioning to
understand perspectives of family members and people living with mental illness. Both
perspectives help to unify the importance of CIT as a mission to increase educational
awareness and to engage classroom discussion relating to mental illness stigma.
Community Resources
The Community Resources topic provides an overview of available community social
service resources provided by community mental health centers and other social
service agencies. This can include a resource panel that can provide handouts in order
to provide a directory of information.
Cultural Awareness and Diversity
The Cultural Awareness topic is designed to broaden the officer's cultural awareness
such as an introduction to diversity training or more specific cultural issues. The topic is
structured in a way that presents awareness of culture issues relating to mental illness.

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Homelessness Awareness
The Homeless Awareness topic addresses issues related to the experience of
homelessness such as: individuals who are homeless and issues of mental illness.
Specific homeless programs may be introduced as available resources. Topic can also
include other supportive issues such as that of veterans, co-occurring disorders, and
juvenile issues.
Veterans’ Issues
The Veterans’ Issues topic focuses on challenges facing military veterans and includes
topics such as veterans Issues and services such as the Supportive Services for
Veteran Families and Grant Per Diem programs. Handouts are provided related to
specific programs and availability of resources. Specific information is provided relating
to veteran re-entry into the community back from military services, procedural aspects,
and officer familiarity of procedures relating to veteran return.
De-Escalation Training
De-Escalation Skill Training includes specific de-escalation topics such as Developing
Intervention Strategies, Verbal and Non-Verbal Skill Training, and Crisis Escalation
Stages. Specific skills presented during de-escalation include voice tone, "I" statements,
reflection, summary, and basic courtesy. Officer awareness of verbal skills relating to
crisis issues will be introduced by means of practical skill training exercises.
Law Enforcement Tactics topics cover issues such as basic officer safety, basic crisis
event planning, and tactical strategies. Sometimes de-escalation is unsuccessful
requiring more tactical deployments, which may include developing and utilizing a
specific plan to address safety or other deployment/tactical issues. Plans usually involve
the engagement of officers securing the individual for safe disposition.
Scenario Discussion involves feedback, critique, and discussion of alternative
strategies related to scenarios used in the de-escalation training. This usually includes
previous encounters discussed by officers, which highlights a broad area of discussion
that includes unique and specialized performances in resolving crisis events.
Scenario and Role-Play includes integrative scenarios designed to enhance advanced
skills, individual initiative, and are realistic and challenging. This allows officers to
enhance and perfect their verbal de-escalation skills. It is important that this training is
introduced in concrete terms to instill officer confidence and to perfect the previous
learned de-escalation skills training. Scenario and Role Playing also includes an
ongoing critiquing of performances.

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Site Visits
The purpose of site visits is to interact and engage with people having a mental illness
in a free-flow dialogue that will allow everyone to comfortably share information. This
engagement is generally conducted at various site locations throughout the community.
Site Visits may include hospital single points of entry, crisis stabilization units, VA
facilities and programs, day treatment programs, homeless shelters, psychiatric hospital
inpatient settings, community mental health centers, and substance abuse treatment
programs.

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Law Enforcement
Policy and Procedures. This includes all topics related to procedural matters of
interest pertaining to commitment statues and services assessed which may include
transporting, assessing mental services, placement of civil commitment laws, patrol
procedures relating to first responders, dispatch procedures related to crisis calls, and
report data collections.
Law Enforcement Liability. This covers topics such as understanding officer legal
liability and application of emergency of commitment laws. This includes examples such
as State and Federal liability in reference to title 18, USC, Sections 241 and 242 of the
federal color of law statutes.
Officer Tactics and Safety. This includes lectures and discussions related to officer
safety. Supportive officer safety skills are introduced here as well as distance, hand
movement, and voice tone. This may also include the topic of excited delirium, which
should be considered within the presenting of two topics. The first is the medical
delirium and the second is officer safety and engagement considerations.
Officer Discretion. The Officer Discretion topic includes how to interact with those in
crisis in regards to making determination as if the event is being handled as criminal or
noncriminal. This topic also includes informal discussion of procedural circumstances
relating to or about law enforcement crisis dispositions.

Research and Systems
CIT Overview. CIT program history, as well as pre-tests and post-tests related to the
effects of training are discussed within this section. The Research and Systems section
helps officers understand how the program fits into the broader picture of diverting
individuals living with mental illness from jail into available community services and
care.
Evaluation of Training. The Evaluation of Training topic includes evaluative research
designed to assess the effectiveness of training. This can include pre and post
evaluation of the curriculum and/or of the knowledge of the student.
Administrative Tasks
The Administrative Tasks classification encompasses a wide range of administrative or
basic functions that take place during a 40 hour training week. Lunch, breaks, a brief
welcome, an overview of training, and a community-based graduation are all included
within this category. Administrative Tasks help to keep the class organized and
managed in an orderly manner.

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CIT FACULTY
CIT Coordinator, Jackson Police Department: Commander Hermon Horton is a
graduate of Jackson State University with a Bachelor of Science Degree in Criminology
and Master of Arts in Criminology and Justice Services. He assumed his current
position as Director of Training with the Jackson Police Department shortly after being
promoted to the rank of Police Commander in May 2014. During his career as a Police
Officer, Commander Horton has served as Police Instructor, Training Coordinator and
Training Sergeant for over 28 recruit classes. He also served as Dignitary Protection for
former Jackson Mayor Harvey Johnson, Jr. His law enforcement awards include Tri-
County Officer of the Year, JPD Officer of the Year, Officer of the Month, Certificate of
Commendation, Jackson City Council Outstanding Citizen, Department of Justice Public
Service Award, and Mississippi State Senate Commendation. He is a recent recipient of
the 2017 Healthcare Heroes Award from the Mississippi Business Journal which is
recognizes individual statewide who have contributed to the health and wellness
community in Mississippi.
CIT Coordinator, Lauderdale County Sheriff Dept: Captain Wade Johnson (Ret)
Captain Johnson was hired by the Meridian Police Department in 1987, and retired in
2014. He is a 1987 graduate of the Mississippi Law Enforcement Officers’ Training
Academy and has served in areas of patrol, narcotics, criminal investigations, juvenile
Investigator, and violent crimes unit. He has also served as a public information officer,
crime prevention officer, crime stoppers coordinator, supervisor of criminal
investigations, shift Commander and Patrol Supervisor. He is a Certified Crisis
Intervention Team (CIT) Officer, Crisis Intervention Team Department Coordinator and
Certified Instructor in Crisis Intervention Team Verbal De-escalation Techniques. He is
a Certified Instructor in Community Policing, and New Officer Orientation. After retiring
from the Meridian Police Department, Captain Johnson volunteered with the East
Mississippi Crisis Intervention Team (CIT) Task Force, assisting with CIT Officer
Certification Classes and promoting CIT. In April 2015, he was hired through the
Lauderdale County Sheriff Office, as East Mississippi CIT Task Force Training
Coordinator with primary duties of providing CIT training statewide. He is a certified
Mental Health First Aid instructor adults, public Safety, and higher institution.
Task Force Training Coordinator: Tiffany Anderson (MS, LPC, NCC) is employed
by Hinds Behavioral Health Services as the Mobile Crisis Coordinator. She earned a
Bachelor of Science degree in Psychology and Masters of Science degree in
Counseling from Jackson State University. She is a Licensed Professional Counselor, a
National Certified Counselor and a Certified Mississippi Law Enforcement Instructor.
She is a certified mental health first aid instructor for adults and public safety. Tiffany
has trained hundreds of officers, deputies, and corrections officers in strategies for
dealing with people with mental illness. Tiffany has attended the 40 hour CIT training as
an observer and has completed CIT Train the Trainer from Cochran, DuPont, and
Kirchberg.

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Mental Health Trainers and Speakers
Pamela Coker is a licensed clinical social worker in Mississippi and a nationally board
certified music therapist. Mrs. Coker is the Director of Adult Services at Hinds
Behavioral Health Services where she oversees the programs of mobile crisis and all
adult outpatient treatment and case management services provided by HBHS. A native
of Mississippi but moved out of the state in 1998, she returned in July of 2016. Pamela
grew up in Vaiden, studied at Mississippi Delta Community College and received a
Bachelor’s of Music at William Carey University in Hattiesburg, MS. After moving to
Connecticut, she worked in the maximum security forensic division of the state hospital
as a music therapist. It was during this time she became compassionate about the field
of mental health and returned to Columbia University, in New York City, to receive her
Masters in Social Work in 2004. Pamela has over 15 years of work experience with
community based addictions and mental health services. Some examples of her
experiences include being a clinical therapist with intake, mobile crisis, outpatient
assertive community treatment, young adult services and supervising a transitional
housing program. She is married with 2 sons age 9 and 11 and a daughter age 6. She
and her husband are members of Northside Baptist church and she sings in the choir.
Jamesha Wilson (LMSW) is the current community support supervisor at Hinds
Behavioral Health Services. Before transitioning to a supervisor she was a Mental
Health Therapist for seven years. She has worked with drug/alcohol/eating disorder
population at Pine Grove in Hattiesburg, the developmentally disabled population at
Ellisville State School in Ellisville, MS, Child Abuse and Neglect population at
Department of Human Services in Laurel, MS and now Mental Health population in
Jackson, Mississippi. She has also been a contract worker for Catholic Charities. As a
Licensed Master Social Worker and Certified Mental Health Therapist she continues to
strive to heal and restore broken lives that have been shattered. She started in the
mental health professional in the early 2000s. She is currently pursuing her Clinical
Social Work License. Jamesha became certified for disaster Relief by the American Red
Cross in October 2011. She was certified to serve Veterans in May 2012. She was a
committee member for the National Association of Social Workers from 2009-2012.
Brandon Dobson (LCSW) holds a BS in Community Health Sciences with an
emphasis in Health Promotion and, a Masters in Social Work, both from the University
of Southern Mississippi in Hattiesburg, MS. He is a clinical therapist employed at Hinds
Behavioral Health Services’ Adult Treatment Team. He provides various forms of
psychotherapy in the greater Hinds County area. He has been providing exemplary
mental health services and support for the past 4yrs to children and adults in
Mississippi. He specializes in evidence-based interventions including Cognitive
Behavioral Therapy, Motivational Interviewing, Trauma Focused Therapy,
Psychoanalytic Therapy, Anger Management, and Grief Counseling. MS. Mr. Brandon
Dobson believes that it is important to promote and foster positive mental health in order
improve our communities as a whole.

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Jarice Veal is the co-occurring disorder therapist for Hinds Behavioral Health Services-
Region 9. Her position consists of providing evidence- based training to all clinical staff
employed by HBHS-Region 9. Her duties include, but are not limited to, attending
various conferences and training within the state of Mississippi to keep training and
training material up to date with Department of Mental Health Services standards. She
began working with individuals with substance use disorder diagnosis in 2011. Ms. Veal
has experience working with Rankin County Youth Court as the Family Drug Court
Therapist (FDCT). As a FDCT, she screened individuals with recent drug violation who
either lost custody or was granted supervised custody of his or her child due to the use
or distribution of drugs/alcohol. The one year program was design to reunite families
affected by Substance Use Disorder by providing 10 weeks of Intensive Outpatient
Therapy, 14 weeks of parenting sessions, random drug screens, weekly individual
sessions, as well as weekly aftercare sessions. The program required individuals to
seek adequate housing as well as employment if it not already obtained. She is a
Certified Addiction Counselor and is currently being supervised to obtain a Licensure as
a Professional Counselor (LPC). She received her Master’s in Clinical Mental Health
Counseling at Jackson State University.
Albertstein Johnson-Pickett received her undergraduate degree in Psychology and
her Master’s degree in Community Counseling from Delta State University. During
graduate school, she presented her first presentation on the importance of embracing
diversity and eliminating stereotyping of certain ethnic groups. She has worked for the
federal government in Washington, D.C., a mental health center and a school district in
the Mississippi Delta as a school counselor. She currently holds a position at the
Mississippi Department of Mental Health in Jackson as a Division Director II. She is a
National Certified Counselor and Certified Public Manager. She is a trainer with the
National Coalition Building Institute. She is a graduate of the Leadership Academy to
Address Disparities in Mental Health Care sponsored by the Center for Mental Health
Services and Georgetown University Center for Child and Human Development. She is
a Certified Parent Leader with Parents for Public Schools. She is a Community Health
Advocate
Auvergne Williams Auvergne (Vern) Williams is a native of Greenville, MS, and is a
graduate of the University of Mississippi School of Law. He has practiced law in
Jackson for 35 years, serving as a partner in his own firm, as an attorney for Brunini,
Grantham, Grower and Hughes, and as a staff attorney for the Mississippi Supreme
Court. Mr. Williams is a frequent speaker at CIT training programs, where he discusses
his own mental illness and his personal experiences with law enforcement.

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Christian Williams is an active member and advocate in NAMI MS. She has also been
in Law Enforcement/Corrections for over 20 years. She has extensive training in all
aspects of law enforcement/corrections. She is a certified Law Enforcement with an
Educational background in Criminal Justice. She is active in the Behavioral Health
Community (Law Enforcement/Corrections), a Certified Mental Health First Aid Public
Safety Instructor, and also currently serves as Priority 7 Committee Member of the
Mississippi Urban Research Center (MURC) In the last 6 years she has been very
active in the Mental Health Community assisting persons who have a Mental Illness get
the help needed when they become a part of the Criminal Justice System. In May 2015
she presented a presentation at the Statewide NAMI conference title “Mental Health and
Probation.” She is involved in varies Community Organization involving Adults and
Youth, serving as President and a Board Member. Christiane currently works as an
Agent with the Mississippi Department of Corrections. She resides in Jackson MS and
has one son.
Dorothy Smith-James (LCSW) currently serves as a Crisis Therapist on the mobile
crisis team at Hinds Behavioral Health Services and activity assists individuals in the
community who are in psychiatric crisis. Mrs. Smith-James has served on the Adult
Making a Plan (MAP Team) committee and facilitates the adult Anger Management
group. She also supervises Master Level Social Work Students who attend Jackson
State University. Mrs. Smith-James has facilitated workshops and conferences on the
effects of stress and on numerous topics related to mental health. She serves as a
Mental First aid Instructor, and has attended the “How Being Trauma-Informed
Improves Criminal Justice System Responses” to become a certified Trauma Informed
trainer through SAMSHA. She holds a B.S. degree in Sociology from Jackson State
University and a Masters in Social Science Administration from Case Western Reserve
University. She is currently pursuing a Doctorate of Professional Counseling from
Mississippi College.
Kathy VanCleave received her Master’s in Social Work from The University of
Southern Mississippi and completed undergraduate work at Shorter College in Rome,
GA. She is a Licensed Master Social Worker and a Licensed Clinical Mental Health
Therapist. She has worked in Long Term Care, Secondary Education, and mental
health. She currently serves as Director for the Department of Mental Health Division of
Alzheimer’s Disease and Recovery Supports and has been with the Department since
the Fall of 2003. She is an Adjunct Instructor with the USM School of Social Work and
has presented at a variety of venues as well as guest lectures at The University of
Southern Mississippi, William Carey University, Bellhaven University and is a
Discussant for the University of Mississippi Medical Center Student Fellowship in
Bioethics. She is a regular guest instructor at the State’s Law Enforcement Training
Academies and presents regularly at MLEOTA, Southern Regional Public Safety
Institute, and Harrison County Law Enforcement Training Academy. She served on the
Governor’s appointed Caregiver Task Force in 2014 and was featured in the Simpson
County Top Women in Business, 2009. Most recently, Kathy was co-author with Dr.

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Jana Donahoe and Dr. Lisa Moon on the article titled, Increasing Student Empathy
toward Older Adults Using the Virtual Dementia Tour®. The article was published in the
summer 2014 edition of the Journal of Baccalaureate Social Work. In March 2016, the
article was awarded Top Research Article in JBSW at the Association of Baccalaureate
Social Work Program Directors’ Annual Conference. Kathy is a charter board member
of Ellipsis International, a ministry based out of Magee, MS that works to meet the
needs of street kids living in the Philippines. She and her husband Brad reside in Mize,
MS and have two precious children: Ashton, age 13 and Kristin, age 10.
Wanda Lacy is a National Board Certified, Licensed Professional Counselor. She
received her Bachelor’s and Masters’ Degrees from Jackson State University. Wanda is
a member of the Mississippi Counseling Association of Licensed Professional
Counselors, Chi Sigma Iota (National Counseling Honor Society) and a proud member
of Zeta Phi Beta Sorority Inc. Wanda is also a Certified Parent Trainer, Certified Trauma
Focused Cognitive Behavioral Therapist and Youth Mental Health First Aid Instructor.
She is passionate about helping others change their lives. Wanda is currently employed
with Hinds Behavioral Health Services and serves as coordinator of Children’s Services.
She has been employed with the agency for over 10 years providing services to children
and families in Hinds County. She is a proud mother of a 14-year old son, who is the
love of her life. She is very active in her church. She believes that it is her duty to
educate the community about the importance of mental health awareness. She is also a
counselor that is dedicated and willing to teach others to help achieve overall wellness
and a better life.
Rhonda Davis “If you change the way you look at things, the things you look at
change" -Wayne Dyee. This is one of Rhonda’s favorite therapeutic quotes. It
summarizes her CBT approach to helping individuals harmonize their thoughts, feelings
and actions. She earned her Bachelors of Arts in Psychology from Tougaloo College
and continued her education by earning her Masters in Marriage and Family Therapy
from Mississippi College. She is a Licensed Professional Counselor and National
Certified Counselor who serves as the Children and Youth Therapists' Team Leader at
Hinds Behavioral Health Services where she has been employed for nearly 10 years.
Utilizing her educational background as well as her certifications in Prepare/Enrich,
Active Parenting and Trauma Focused-Cognitive Behavioral Therapy, Rhonda serves
youth and adults in various counseling settings. She continues to build her counseling
relationships through her interactions in Mississippi Counseling Association, Mississippi
Licensed Professional Counseling Association and Chi Sigma Iota National Counseling
Honor Society. Rhonda also translates her passion of creating change in a person’s
feelings to the theater stage sharing her gifts of singing and acting. Spending time with
her 10 month old daughter and her husband makes her efforts worthwhile.

                                                                                       20
Imari McDonald graduated with a B.S. in Early Childhood Education and M.S in
Guidance and Counseling in from Jackson State University. He is a National Counselor
and Licensed Professional Counselor with over 9 years of experience working with
A&D, Homeless, Adults and Children with emotional and behavioral diagnoses. He is
employed at Hinds Behavioral Health Services as Team Leader for children and youth
community support. He is certified in Trauma Focused Cognitive Behavior Therapy, a
Mental Health First Aid Instructor and Nonviolent Crisis Intervention Instructor. He is a
member of Mississippi Counseling Association and Chi Sigma Iota and a proud father of
a five year old yellow lab. He enjoys spending time with family and riding bikes with no
hands. His therapeutic approach is based on the belief that the messages we tell
ourselves influence our feelings and actions, which impact on our interactions with
others and response to life situations.
Cyndi Eubank is a staff attorney for the Mississippi Department of Mental Health, after
serving the Mississippi Attorney General’s Office as a Special Assistant Attorney
General representing the Mississippi Department of Mental Health and the Mississippi
Department of Human Services for nine years. She earned her Juris Doctorate from the
Mississippi College School of Law.
Heather Ivery earned her BS degree in Biblical Studies from Belhaven. She is the
former Stewpot Community Services Business Administrator where she managed all
grants received by Stewpot, oversaw insurance renewals and claims and managed
daily operations of the organization. She was also responsible applying for new grants
and funding opportunities for Stewpot and participated in planning annual fundraisers
along with the Special Events Coordinator to increase community awareness of
Stewpot. She served as a liaison between students at Hinds CC and Jackson 500 to
provide workforce development opportunities for clients. She has networked with local
non-profits and churches to improve assistance to clients. She has also worked for
Stewpot’s Opportunity Center and facilitated the City of Jackson homeless program as
coordinator where she was responsible for gaining support for and implementing the
City’s plan to end homelessness. She has secured donations for snacks, laundry
supplies, hygiene items and created partnership with WIN Job Center to become a WIN
Access point for job searching. She desires to make sure that the City of Jackson is
offering our homeless community opportunities to be productive citizens.
Dr. James Brister, MD is a board certified psychiatrist in Jackson, Mississippi. He is
currently licensed to practice medicine in the state. He is affiliated with G.V. (Sonny)
Montgomery Veterans Affairs Medical Center in Jackson, Mississippi where is one of 12
doctors who specialize in Psychiatry. He received his medical degree from University of
Mississippi School of Medicine and has been in practice for more than 20 years. His
education and medical training include the University of Mississippi Medical Center
Where he completed his Residency in Psychiatry, University of Mississippi Medical
Center where he completed his internship during his transitional year, and University of
Mississippi School of Medicine.

                                                                                      21
Jackie Chapman (MA, MAC, CMHT) is currently employed with the MS Dept. of Mental
Health for the past 11 years. She currently serves as the Project Director for the
Federal Grant, Crossover XPand. In addition to overseeing grant activities, Ms.
Chatmon facilitates trainings on topics such as Trauma Informed Care, Suicide
Prevention and Intervention, Mental Health Awareness, and Cultural Competency. She
also conducts certification visits to Children and Youth Services statewide to monitor
compliance with DMH’s Operational Standards. With over 23 years in the behavioral
health field, Ms. Chatmon previous experience include employment at a local
Community Mental Health Center serving in several capacities including a therapist,
Outpatient Substance Abuse Coordinator and Substance Abuse Director, an Intake
Counselor at a private behavioral health hospital and an Outreach Specialist at a
transitional A&D residential center for female ex-offenders.
Brent Hurley (LMSW, CMHT) is the Director of the Division of Crisis Response for the
Mississippi Department of Mental Health. His division provides state-level supervision of
eight Crisis Stabilization Units and all the Mobile Crisis Response Teams associated
with each Community Mental Health Center. He also promotes jail diversion programs
for the mentally ill and collaboration between law enforcement agencies and local
mental health providers. Brent has worked in the field of mental health and social
services since 1992.Brent was an adjunct professor for the School of Sociology/Social
Work at Mississippi College from 2004 to 2012. Since 2012 he has been an adjunct
instructor for JSU’s BSW program. B.S. in Psychology from University of Southern
Mississippi 1993Master of Social Work from Jackson State University 2001.
Mitchell Washington (B.S. CCSP) was born in Jackson, MS. He earned his Bachelor
of Science degree in Social Work from Jackson State University. Mitchell is a certified
community support specialist for Hinds Behavioral Health Services’ Mobile Crisis
Response Team for the past 3 years and works closely with individuals in crisis. He
enjoys working with children, young adults, and families using an eclectic approach
tailored to the unique needs of each client he serves Mitchell has always been very
active within his community and very passionate about helping others. Mitchell is always
continuously seeking to gain additional skills and boarded his education. He has
attended several trainings to improve skills and increase knowledge to assist within his
profession. He is currently enrolled at Jackson State University seeking is Master’s
degree in Social Work. He has also completed CIT Train the Trainer from Cochran,
DuPont, and Kirchberg.
Charles Wansley is a community support specialist for the alcohol and drug program at
Hinds Behavioral Health Services. He received his Bachelor degree in Social Work from
Jackson State University. He has been with Hinds Behavioral Health for 7 years and
has experience working with adults with substance abuse issues. He has also
completed CIT Train the Trainer from Cochran, DuPont, and Kirchberg

                                                                                       22
Marcus Crowley (B.S. CCSP) is a Mobile Crisis Community Support Specialist at
Hinds Behavioral Health Services where he assists individuals in the community who
are in psychiatric crisis. Marcus is a native of Jackson and received a B.S. in Sociology
State University. After graduating, Marcus continued to serve the University community
at Jackson State University as Post Master of the University and sitting on numerous
project management boards. He later joined The Adolescents Opportunity Program of
Hinds County as a case manager. While serving in this capacity he had a chance to
mentor, counsel, tutor and connect individuals to needed resources with behavioral and
family issues. Since working as a Community Support Specialist at HBHS he received
training and certifications in CPI, ASSIST, and Mental Health First Aid. He also
completed CIT Train the Trainer. from Cochran, DuPont, and Kirchberg. As once stated
by Shannon Alder, Marcus believes that one should, “Never give up on someone with a
mental illness. When "I" is replaced by "We," illness becomes wellness.”
.

                                                                                       23
Law Enforcement Trainers
Colendula Green is a graduate of JSU with a criminal justice degree and minor in
criminology. She has also completed the course work in Master of Elementary
Education at JSU. She has been employed with JPD for almost thirteen year and is
currently a property crimes detective. She was the first female officer selected as Dept.
Public Information Officer. She has established JPD social media presence and is a
trained Crisis Intervention Team Officer and has completed Train the Trainer Training
from Cochran, DuPont, and Kirchberg.

Captain Wade Johnson (Ret)
Captain Johnson was hired by the Meridian Police Department in June, 1987, and
retired in April, 2014. Captain Johnson is a 1987 graduate of the Mississippi Law
Enforcement Officers’ Training Academy (Basic Class 132). Captain Johnson served in
the areas of Patrol Officer, Narcotics Agent – Meridian Police Department &
Meridian/Lauderdale County Drug Task Force, Criminal Investigator – Juvenile
Investigator (Crimes by children/crimes against children), Violent Crimes Unit. He has
also served as a Public Information Officer, Crime Prevention Officer, Neighborhood
Watch Coordinator, Crime Stoppers Coordinator, Supervisor Criminal Investigations,
Shift Commander and Patrol Supervisor, Patrol Division Commander, Certified Crisis
Intervention Team (CIT) Officer, Crisis Intervention Team Department Coordinator,
Certified Instructor in Crisis Intervention Team Verbal De-escalation Techniques,
Certified Instructor in Community Policing, Patrol Procedures, New Officer Orientation
After retiring from the Meridian Police Department, Captain Johnson volunteered with
the East Mississippi Crisis Intervention Team (CIT) Task Force, assisting with CIT
Officer Certification Classes and promoting CIT. In April 2015, Captain Johnson was
hired through the Lauderdale County Sheriff Office, to the position of East Mississippi
CIT Task Force Training Coordinator with primary duties of providing CIT training for
Law Enforcement Officers and promoting the CIT philosophy on a statewide level.
Captain Johnson is also a certified Mental Health First Aid Training (MHFA) and can
train in the disciplines of Adult, Public Safety, and Higher Institution.

                                                                                        24
Form ID # ________                                                          January, 2018

                  HINDS BEHAVIORAL HEALTH CIT TRAINING
                           PRE-TRAINING EVALUATION
The following survey is for research purposes only. Your responses will remain
anonymous and no identifiable information will be provided to your supervisor / head of
department.
To answer each question, please circle a number:
   1. How comfortable are you with your current knowledge of mental illness?
      1                  2                 3                 4                  5
Not Comfortable                       Moderately                        Very Comfortable

   2. How aware are you of community resources available to people with mental
      illness?
       1                 2                 3                  4                 5
   Not at all                          Moderately                          Very Aware

   3. How would you rate your knowledge of civil commitment laws?
       1                 2                 3                  4                 5
     Poor                              Moderate                             Excellent

   4. How would you rate your knowledge of the professional liability that can arise
      when dealing with people with mental illness who are in crisis?
       1                 2                 3                  4                 5
     Poor                              Moderate                             Excellent

   5. How familiar are you with the roles of various actors in the mental health system
      (e.g. Region Ten, the hospitals, the courts)?
       1                 2                 3                  4                 5
   Not at all                          Moderately                          Very Aware

Please turn over and complete questions on next page.

                                                                                        25
6. Do you believe the average person with a mental illness is more or less aggressive
      (such as temper outbursts and verbal threats) than an individual not suffering from
      mental illness?
       1                 2                  3                 4                  5
More Aggressive                         The Same                          Less Aggressive

   7. Do you believe the average person with mental illness is more or less likely to
      commit a violent crime than an individual not suffering from mental illness?
       1                 2                  3                 4                  5
  More Likely                           The Same                            Less Likely

   8. How well prepared do you feel when handling people with mental illness in crisis?
       1                 2                  3                 4                  5
   Not at all                          Moderately                          Very Prepared

   9. How would you rate your comfort level in dealing with people with mental illness
      in crisis?
       1                 2                  3                 4                  5
   Not at all                          Moderately                          Very Prepared

   Considering the last year, on average, how many arrests per month do you think you
   have involving a person with mental illness? __________________________

                                                                                          26
Form ID:_____                                                        January, 2018

            HINDS BEHAVIORAL HEALTH CIT TRAINING
                         POST-TRAINING EVALUATION

To answer each question, please circle a number:
   1. How comfortable are you with your current knowledge of mental illness?
      1                 2                  3             4                   5
Not Comfortable                       Moderately                         Very Comfortable

   2. How aware are you of community resources available to people with mental
      illness?
       1               2                3                  4                5
   Not at all                          Moderately                           Very Aware

   3. How would you rate your knowledge of civil commitment laws?
      1                2               3                 4                       5
     Poor                               Moderate                             Excellent

   4. How would you rate your knowledge of the professional liability that can arise
      when dealing with people with mental illness who are in crisis?
      1                 2                3                   4                 5
     Poor                               Moderate                             Excellent

   5. How familiar are you with the roles of various components of the mental health
      system (e.g. community mental health center, hospitals, courts)
       1                2                  3                 4                 5
   Not at all                          Moderately                          Very Familiar

   6. Do you believe the average person with a mental illness is more or less aggressive
      (such as temper outbursts and verbal threats) than an individual not suffering from
      mental illness?
       1                2                  3                   4                  5
More Aggressive                         The Same                          Less Aggressive

   7. Do you believe the average person with mental illness is more or less likely to
      commit a violent crime than an individual not suffering from mental illness?
       1                2                  3                  4                  5
  More Likely                           The Same                            Less Likely

        Please turn over and complete questions on the next page.

                                                                                          27
8. How well prepared do you feel when handling people with mental illness who are
      in crisis?
       1               2                 3                4                  5
   Not at all                          Moderately                         Very Prepared

   9. How would you rate your comfort level in dealing with people with mental illness
      in crisis?
       1               2                 3                  4                5
   Not at all                          Moderately                         Very Prepared

          ******************************************************
   9. What was your overall impression of CIT training?
       1                2                 3             4        5
     Poor                               Moderate                            Excellent

   How well do you feel the training was organized?
      1                 2                  3                  4                 5
     Poor                               Moderate                            Excellent

Please comment on the aspects of CIT training that you found most effective:
__________________________________________________________
__________________________________________________________
__________________________________________________________
Please comment on the aspects of CIT training that you found least effective:
__________________________________________________________
__________________________________________________________
_________________________________________________________
What recommendations do you have to improve CIT training?
__________________________________________________________
__________________________________________________________
__________________________________________________________

                                                                                        28
Crisis Intervention Team Officer Training
                     Class Rules

1. Be prompt. Class begins PROMPTLY at 8 am each
                      morning

 2. Cell phones are a huge distraction. Please keep
  them put away or out of sight and on silent during
     training. Utilize breaks for cell phone use and
                          texting

 3. There are no weapons allowed in the classroom

    4. Be mindful that there are still professional
  services being provided to clients in the facility of
           Hinds Behavioral Health Services

   5. Be respectful of instructors and classmates
                    during training

6. On the day of site visits, DO NOT dress in any law
         enforcement-related clothing or gear

     7. If any emergency arises please contact:

       Commander Horton at 601-259-4148
         Tiffany Anderson at 601-316-8881

                                                     29
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