Chief Executive Officer - POSITION PROFILE - Koya Partners
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POSITION PROFILE Chief Executive Officer Second Helpings Indianapolis, Indiana
ABOUT SECOND HELPINGS
Transforming Lives through the Power of Food. LEARN MORE:
secondhelpings.org
Second Helpings is a community kitchen that prepares and delivers more
than 1 million meals to the central Indiana community each year. Second
Helpings is not just teaching people to cook. They are providing an avenue
for people to transform their own lives. Second Helpings doesn’t just collect
food. They rescue food, because they refuse to stand by and allow waste,
while so many in the community do not have the healthy food they need
to thrive.
Second Helpings started with three chefs — Kristen Cordoza, Bob Koch, and Jean
Paison, who came together to talk about the food service industry and their
community. They saw firsthand the tremendous amount of waste in the food
service industry. At the same time, they were acutely aware that most programs
serving the disadvantaged often struggled to provide for their clients’ most basic
nutritional needs. As food service professionals, they knew just how difficult it
was to find employees with the skills needed to be productive in a commercial
kitchen. Yet they also knew that many adults struggled in poverty and low-wage
jobs because they lacked the basic skills that would allow them to earn more
and build a career. The three chefs set forth to solve all four problems—food
waste, hunger, job training, and a source of skilled labor for the local food service
industry—with one solution: turn unused food into meals and jobs.
Second Helpings was born in Spring, 1998. In their first full month of operation,
37 volunteers helped rescue 7,000 pounds of food and prepare 3,074 meals.
Second Helpings has a three-part approach to addressing hunger and poverty in
Central Indiana.
• Food Rescue: Second Helpings works with partners in the food service
industry – wholesale distributors, grocers, caterers, restaurants, and others
– to safely and efficiently collect surplus and perishable food to help keep it
out of local landfills. In 2020, Second Helpings rescued nearly three million
pounds of food – the most they have ever rescued in one year. Rescued
food is used to “fuel” the Hunger Relief and Culinary Job Training programs.
Remaining food is redirected to local food pantries and partner agencies. In
2020, 1.6 million pounds of food product were redirected to local Indiana
pantries. Currently, Second Helpings rescues around 300,000 pounds of
food each month.
Chief Executive Officer, Second Helpings 2
ABOUT SECOND HELPINGS
• Hunger Relief: Second Helpings volunteers and staff prepare and deliver
more than 5,000 nutritious meals to their most vulnerable Central Indiana
neighbors each day. Those meals are provided for free to more than 100
partner agencies: homeless shelters, day cares, community centers, after-
school programs, and more that feed hungry Hoosiers. Second Helpings
prepared more than 1.4 million nutritious meals for the most vulnerable
populations in 2020. Those meals represent more than $5.5 million in food
cost savings to their community. With those savings, their partner agencies
are able to put more money into their primary programs without sacrificing
the ability to provide a healthy, delicious meal to the people they serve.
In 2020, more than 57,000 hours of service were generously donated by
volunteers.
• Culinary Job Training: Second Helpings offers a free, 7-week Culinary
Job Training program available to unemployed and underemployed
adults in Central Indiana. Each step in the program is designed to secure
employment upon graduation. These skills extend beyond the kitchen, to
provide a foundation for what it takes to be a great employee. Last fiscal
year, 59 students graduated from this program.
Second Helpings works with more than 100 partner agencies throughout
Central Indiana, many of which stepped up to feed Indy during COVID-19.
Community centers, churches and civic organizations have all served their
neighborhoods and delivered Second Helpings meals to those who are
homebound or in need.
Chief Executive Officer, Second Helpings 3
ABOUT SECOND HELPINGS
Community Centers like Shepherd, Flanner House, and Fay Biccard Glick, and
organizations like the Black Firefighters Association have all worked to bring
Second Helpings meals to struggling households. Second Helpings meals are also
distributed at youth meal sites like those operated by IndyParks and the Barbara
B. Jordan YMCA as well as remote learning centers supported by the Mind Trust.
Food pantries and drive-through distributions conducted by the Indianapolis
Urban League and Eskenazi Health also extend the reach of Second Helpings
meals.
Homebound seniors are particularly affected by this pandemic, especially those
living alone who lack family members, caregivers or other support systems.
Second Helpings meals are being provided to seniors in need at senior apartment
communities including Lugar Tower and Bishop Farris Senior Living, among
others. Additionally, Second Helpings’ home delivery program aids homebound
seniors, disabled veterans and others who are unable to obtain food from other
sources.
Second Helpings distributes meals to partner agencies serving individuals with
compromised immune systems and particularly at risk of COVID, including Little
Red Door Cancer Agency and Conner House (HIV/AIDS).
Second Helpings partnered with the City of Indianapolis, Horizon House and the
PourHouse to provide meals to homeless populations in the downtown area.
Second Helpings also provides meals for programs aiding homeless teens through
Outreach as well as supporting Wheeler Mission, Julian Center and other shelters
and transitional housing programs.
Chief Executive Officer, Second Helpings 4
ABOUT SECOND HELPINGS
Second Helpings holds itself to these core Organizational Principles and uses the following
language to describe itself:
Organizational Principles
• Food Safety is our Top Priority. We recognize our responsibility to the public to ensure a safe food supply for our
community.
• We believe that Waste is Unacceptable. Whether it is food, money or people, we strive to put all resources to their
best use and potential.
• We value rescued food as the raw material that fuels our hunger relief and job training programs. We identify and
solicit priority food items to ensure a stable food supply to support program goals.
• We engage the community to participate in our mission. We recognize that the contributions of volunteers,
financial donors, food donors and community partners are critical to the successful operation of our programs and
strive to provide meaningful volunteer, partner, and donor experiences.
• We work to strengthen the infrastructure of hunger relief in the community. We build partnerships and advocate
to meet unmet needs and serve as a resource in responding to emergencies in our community.
• We believe in service and we respect and value the gifts that everyone brings to our mission. We recognize the
diverse strengths, abilities, experiences and perspectives that our staff and volunteers bring to their teams and seek
to create an environment that is safe, welcoming and inclusive for all.
• We practice Transparency. We communicate openly with all of our stakeholders and throughout the organization.
We also recognize our responsibility to share freely our learnings and expertise with other organizations and
communities.
• We understand the Power of Opportunity. We believe in second chances and the importance of teaching skills and
developing pathways to helping people to transform their lives.
• We are Nimble. We recognize the criticality of our mission and always strive to react rapidly to unexpected to
circumstances to minimize the impact on our partner agencies and the clients they serve.
• We Innovate. We raise the bar for ourselves and develop new methods to build on the success of our mission.
• We build for the Future. We recognize that Second Helpings work is important to the ability of our partner agencies
to do theirs. And so, we manage resources carefully and plan to ensure the organization’s continued sustainability.
Chief Executive Officer, Second Helpings 5THE OPPORTUNITY
During this critical period for communities in need,
Second Helpings seeks a compelling and proven Chief
Executive Officer (“CEO”) who will lead and direct the
organization with vision and fortitude.
The CEO will provide overall leadership and will have primary
responsibility for the management of the organization, with
particular emphasis on administration and finance,
fundraising, and Board relations.
Serving as the primary spokesperson and advocate for the
organization and the issues it addresses, the CEO will
develop relationships and collaborate with community
decision-makers, nonprofits, government officials,
businesses, and the media to address the needs of the
community and the goals of the organization.
Reporting to and partnering with the Board of Directors, the
CEO will assist the Board to set a clear vision and provide
thoughtful, strategic direction for the organization. The CEO
will be charged with fulfilling the organization’s mission and
further elevating Second Helpings as a leading organization
serving and advocating for those struggling with hunger.
The CEO will also provide consistent and dedicated
leadership to the staff in an effort to model and maintain a
positive culture and effective work environment for
staff and volunteers. The CEO will give special attention to
ensuring that the agency operations and initiatives align with
the strategic plan and the organization’s diversity, equity and
inclusion values, initiatives and goals.
The CEO will be a highly visible member of the community,
representing Second Helpings to partner organizations, civic
leaders and other key stakeholders throughout Indiana and
beyond. Inspired by a genuine passion for those in need, this
leader will embody the Second Helpings strong commitment
to the communities they serve and will promote the
organization, accelerating its impact, resource development
and brand recognition.
Chief Executive Officer, Second Helpings 6THE OPPORTUNITY
Key responsibilities of the CEO include:
• Serve as an inspiring and motivational leader to a highly skilled and
committed group of staff, volunteers, partners and other external
supporters.
• Build on Second Helpings’ reputation as a leader in hunger relief, advocacy
and culinary education organization.
• Collaborate closely with the Board of Directors and staff to continually hone
and implement a vision and plan of action for increased impact, long-term
growth, and sustainability.
• Ensure that Second Helpings’ mission and vision are fully articulated and
shared by a wide range of internal and external stakeholders.
• Maintain and deepen Second Helpings’ strong organizational culture and
values, in particular its commitment to diversity, equity and inclusion.
Chief Executive Officer, Second Helpings 7CANDIDATE PROFILE
The CEO of Second Helpings will have the following professional and
personal skills, qualities and characteristics:
Strategy and Vision
The CEO will bring a broad and informed perspective with sharp attention to
the nuances of the current climate of the community Second Helpings serves.
The CEO will deploy an innovative approach that addresses key business
opportunities and challenges for Second Helpings as the organization continues
to grow and operate in a community navigating change. Constantly scanning
and recognizing external shifts and trends by leveraging data, insights, and
observations, the CEO will identify opportunities to strengthen service delivery.
The ideal candidate is intensely curious and has an innovative mindset,
proactively anticipating possibilities and opportunities for strategic growth.
Equipped with a deep understanding of the digitally connected world and the
impact of technology, this leader will thrive and excel in a complex environment.
An effective “big picture” strategist who attacks new ideas with drive and energy,
the CEO will approach achieving impact through creativity, teamwork and by
leveraging individual strengths to meet organizational goals.
Chief Executive Officer, Second Helpings 8CANDIDATE PROFILE
A Fundraiser, Ambassador and Advocate
The CEO will be a skilled leader who understands the critical elements of effective
fundraising. The successful candidate will have the ability to work closely with
the Board and staff to maintain existing donor relationships and cultivate new
funding sources. This successful candidate will be skilled in leading and deploying
teams, including staff, the Board and volunteers, to enhance fund development.
The CEO will work tirelessly as an ambassador and advocate for Second Helpings
and the communities it serves. Passionate and informed, the CEO will have the
skills to articulate the vision of the organization to its current funders and allies,
future staff and key stakeholders. The CEO will be an exceptional communicator
who builds community by uplifting the voices of others. The CEO will be a
persuasive leader, able to achieve consensus amongst differing opinions. This
leader will have a deep understanding of effective advocacy, with an instinctively
inclusive leadership philosophy. Culturally competent, the successful candidate
will have the character necessary to develop rapport with people of varying
experiences, backgrounds and philosophies.
Chief Executive Officer, Second Helpings 9CANDIDATE PROFILE
A Relationship Builder and Collaborator
The CEO will be skilled at building effective relationships at
multiple levels within a dynamic region and hunger relief
community. This leader will inspire others to work together
to achieve a common purpose. The CEO will be a
courageous, energetic and credible leader, which will be
conveyed both internally to the organization and externally
to the community. The CEO will have a natural inclination
for developing strong relationships and networks to create
lasting, productive and fulfilling connections within and
beyond the Second Helping’s community. The CEO will be a
strong leader and collaborator who values learning from
others; fostering a culture of collaboration and mutual
respect; and encouraging diversity of opinions, values, and
perspectives. Most importantly, the successful candidate
will have a high level of emotional intelligence with
a demonstrated ability to build trust and credibility with
staff, volunteers, communities in need, donors, the Board
and other service-oriented leaders.
Passion for the Mission
The CEO will have a passion for the mission of Second
Helpings and an unwavering commitment to ending
hunger. This leader will want to be part of a hard-working,
collaborative, fun and values-driven team. While deeply
invested in the mission and opportunities to serve, the CEO
will lead with a focus on balance and sustainability. The CEO
will possess a deep drive and passion for keeping Second
Helpings at the forefront of organizations serving those
in need across central Indiana. The CEO will embrace the
organization’s legacy while continually innovating to expand
its reputation and reach. The successful candidate will be
an individual of unquestioned integrity, ethics and values,
and someone who can be trusted without reservation.
Chief Executive Officer, Second Helpings 10CONTACT
Koya Partners has been exclusively retained for this search. Marissa Delgado,
George Theotokatos and Maureen Clancy are leading the engagement. To make
recommendations or express interest in this opportunity, please visit this link or
email secondhelpings@koyapartners.com.
All inquiries and discussions will be considered strictly confidential.
About Koya Partners
Koya Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm
dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The
Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs,
institutions of higher education, responsible businesses, and social enterprises in local communities and around the
world.
Koya is an equal opportunity employer fully committed to creating an environment and team that represents a
variety of backgrounds, perspectives, styles, and experiences. We encourage all to apply because we believe a
diversity of voices leads to better discussions, decisions, and outcomes for everyone.
For more information about Koya Partners, visit www.koyapartners.com.
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