CHELTENHAM SUMMER CENTRE - 5 July - 2 August 2015 Pre-arrival information for Parents and Agents - kingssummer.com

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5 July – 2 August 2015
Pre-arrival information
for Parents and Agents

CHELTENHAM
SUMMER CENTRE

                                            1082 12/14

                          kingssummer.com

Thank you for choosing the Summer Centre at Cheltenham. We hope that you will find the information
below helpful but please do contact us by phone (+44 1273 917 166) or by email
(enquiries@kingssummer.com) if you have any questions.

Location
The Summer Centre takes place at Cheltenham College, which is situated in the heart of the spa town
of Cheltenham. The Summer Centre is approximately 2 hours from London. The address is shown
below.

Dates
5 July – 2 August 2015

Postal Address
If parents wish to send a letter to a student at Cheltenham, please use the following address:
To: (name of student)
c/o: Kings Summer Centre
Cheltenham College
Bath Road
Cheltenham
Gloucestershire
GL53 7LD
United Kingdom

Useful / Emergency Contact Numbers
Kings Summer contact numbers
Kings Summer Office                                      +44 1273 917 166
Kings Summer Emergency mobile                            +44 7730 566 223

Cheltenham Summer Centre contact numbers
Kings Centre Manager                                     +44 7421 424 572
Kings Assistant Centre Manager                           +44 7421 424 573
Emergency mobile                                         +44 7421 424 572
Travel / transfer emergency phone                        +44 7419 145 450
Email                                                    cheltenham@kingssummer.com
Please note that the emergency numbers are for genuine emergencies only.

                                                                                                 2

Things to bring
Important travel documents:
All students must travel with the following documents:
1. Passport (with VISA if required) (ID card is sufficient for EU students)
2. Kings Course Confirmation letter
3. Letter of Consent to Travel - we will send this to you. This document must be completed in
full by the student’s parent / guardian and given to the student to carry for their trip to the UK.
This document may be required by UK immigration on arrival (not required for students
travelling as part of a group).
4. Proof of Insurance (The student can purchase Kings insurance) or EHIC card (EU students)

Deposit
A deposit of £50 per student is required on arrival in case of damages. This will be refunded at the end
of the course if no damages are caused. This can be paid in either sterling (£50) or Euros (50€).

Other things to bring
Please bring casual, comfortable, everyday clothes such as jeans, t-shirts, jumpers, etc. Please
remember that the programme includes lots of sports and activities including some activities where the
students get quite wet and dirty. We therefore recommend bringing some comfortable old clothes that
can get wet and dirty. Please also remember to bring:
 Swimming clothes
 Two towels (one for showers and one for the swimming pool)
 A bath robe and slippers
 Shampoo, shower gel, etc.
 Sports clothes and sports shoes
 Comfortable shoes and some old shoes that can get wet and dirty
 Clothes for a weekly disco
 The weather in England can be unpredictable. It can be hot and sunny, but it may also rain, so
please bring clothes for both types of weather, including a light waterproof jacket.
 Travel adaptor (the electrical voltage in the UK is 240v).
 PLEASE REMEMBER TO LABEL ALL CLOTHES AND OTHER BELONGINGS!
 Bedding is provided.

Sports Equipment
 Kings provides all sports equipment including tennis rackets, etc.
 Students are welcome to bring their own equipment but they are responsible for their own
equipment and all equipment should be clearly named.

Laundry
 An optional laundry service is included in the cost for all students.

 Dry cleaning and special treatments for delicate clothes are not available.
 Please label all clothing with the student’s name.
 Please note Kings shall not be liable for student property that is damaged or missing during the
laundry process. Student clothing is laundered by Kings at the students’ own risk.

Accommodation
 The accommodation at Cheltenham is modern, simple and comfortable.
 The accommodation is arranged in different boarding houses. There are separate houses for
girls and boys. The bedrooms are a mixture of singles, twins and dormitories.
 Each house has a student common-room where students can relax with their friends, watch TV,
listen to music, etc.
 Rooms do not have locks, for safety reasons. Therefore we would advise students not to bring
items of great value and to bring locks for their suitcases in order to provide a safer storage
area. Please note that Kings cannot accept responsibility for any items left in the student’s
bedroom. Remember: students are able to place their money in the school bank.
 There are staff in each boarding house to supervise children at night and to help the children in
case of problems. The staff will also make sure that no children are scared or homesick at night.

Bathrooms
 Communal bathrooms are situated in each boarding house.
 Boys and girls have separate bathrooms.

Lesson Times
 During the course, the Active English and Intensive English programmes will normally be run in
2 shifts. This means, for example, that the Active English students could have lessons in the
mornings or afternoon. The Intensive English students will have English language lessons in the
morning and Trinity lessons and activities in the afternoons (or vice versa).

Student Bank
 Kings operates a Student Bank where students can leave pocket money (sterling only) and their
passports and airline tickets.
 The Bank is open at least 3 times per week for students to take out / pay in their money.
 KINGS IS ONLY RESPONSIBLE FOR MONEY WHICH IS DEPOSITED IN THE STUDENT BANK.
 Kings cannot look after items such as cameras, i-pods, laptops, etc. and these are the students’
responsibility at all times.

Foreign Money
 Please note that Kings is not insured to hold foreign currency in the Student Bank.
 We cannot change foreign currency and students are responsible for changing their money
before they arrive in England.

 PLEASE BRING POCKET MONEY ONLY IN BRITISH POUNDS STERLING. We recommend students
bring an amount of £50 per week pocket money for treats and gifts.

Sending Extra Pocket Money
 In an emergency, parents can send extra money to their children. To do this, please email
Kings Summer (enquiries@kingssummer.com) for instructions.

Telephoning
 It is not possible to speak to students during lesson times or during activity times.
 Students are welcome to bring their own mobile telephones but they are responsible for looking
after them. If bringing a mobile phone, please remember to bring a UK adaptor for the charger.
Please put the student’s name on both the phone and the charger.
 Kings sells UK SIM cards.

Email
 Students will have access to email and internet at least 3 times per week and can receive and
send emails using hotmail, yahoo, etc.
 Limited Wi-Fi access is also available in most part of the school.

Fire
 There are regular fire evacuation practices.

Illness and Medical Treatment
 If a student feels ill, they must tell their group leader or a member of staff immediately.
 There is always at least one trained first-aider on site.
 If a student has a cold or minor illness, we will arrange for the student to go to the pharmacy
for advice and medicine.
 For more serious illnesses or where advised by the pharmacy, we will arrange for the student to
visit the doctor.
 If a student has an accident or is seriously ill, we will arrange for them to go to hospital.
 IMPORTANT – if a student has a medical condition such as asthma or an allergy, please inform
the school in writing at the time of booking. The student should also bring a note with details of
their illness with them. Please note that we do not have facilities for children with disabilities.
 IMPORTANT – if a student requires a particular medicine, please ensure that the student brings
the medicine with them to school. Please notify the school in writing in advance and please
ensure that the student brings a note (in English) to school with details of their medication and
that the student informs the school staff.
 IMPORTANT - students from Europe should bring an up-to-date EHIC card to ensure that they
receive free medical treatment (there will be a charge for medicines). All students should

ensure that they have adequate medical / travel insurance. This can be booked through Kings if
you wish.

At the Airport:
 If the student is booked with the airline as an unaccompanied minor, it is VERY IMPORTANT to
inform us in advance.
 Students will be met at the Airport by a Kings guide or an appointed Driver.
 Students should look for a sign which says “Kings Cheltenham Summer Centre”
 If a student cannot find the Kings guide or appointed Driver, the student should go to the
Airport Information Desk and show the staff a copy of their Kings Confirmation Letter. At
Heathrow students should look for a Passenger Ambassador (people wearing purple jackets). In
this situation, it is important not to panic and remain within the terminal building. Airports are
big and busy, but Kings has been collecting students for many years. We will look after them!
 We advise all students to travel with the following documents:
Passport (with Visa if required), ID card is sufficient for EU students
Kings Letter of Consent to Travel (to be completed by parents)
Kings Booking Confirmation Letter
 For flight delays or other travel emergencies, please telephone the Travel emergency number:
+44 7419 145 450.

Discipline and School Rules
We want all our students to have a good time and feel relaxed and safe so it’s essential for everyone to
follow the school rules:

Bedroom Rules
 All students are expected to make their beds and keep their room tidy.
 Students are not allowed to change bedrooms without permission.
 Boys are not allowed to go into the girls’ accommodation areas and girls are not allowed into
the boys’ accommodation areas!
 Bedtime is at 10.30 pm with lights out at 11.00 pm.

Excursion Rules
 Students must follow all instructions given by the staff / group leaders / coach drivers.
 Students must return to the meeting points by the time specified and must not be late!
 Students aged under 12 be must accompanied by a group leader or a member of staff at all
times. Students aged 12 and older are given some free time for shopping (within a designated
area) but must stay in groups of 4.

General School Rules
 RUDE / DISRUPTIVE / BULLYING BEHAVIOUR WILL NOT BE TOLERATED.

 NO STEALING (immediate expulsion)
 NO ALCOHOL or DRUGS (immediate expulsion)
 NO WEAPONS (including toy guns, pen knives, etc.)
 NO SWEARING OR OFFENSIVE LANGUAGE OR RACIAL COMMENTS
 NO SMOKING ON THE SCHOOL PREMISES
 Mobile telephones MUST be switched OFF during lessons and during activities (or they will be
confiscated).
 ENGLISH ONLY PLEASE – students must try and speak English as much as possible. Students
are NOT ALLOWED to speak their own language during lesson time.
 Students cannot leave the school unless they are accompanied by a member of staff or by their
group leader.
 Students who damage school property or tamper with fire alarm systems will be charged and
may be referred to the Police.
 Students must be polite and respectful to the school staff and to other students.

Kings reserves the right to immediately expel a student who is found to be stealing, bullying, fighting,
drinking alcohol or who is constantly rude, disruptive or violent. A student who is expelled may be
sent to another school or sent home immediately at the expense of the parents.

Discipline Procedure
The Discipline Procedure is as follows:
1. First Warning – if a student behaves unacceptably, they will be asked to stay behind after class /
activity and they will be given a first official warning. Their behaviour will be recorded in writing on
a bad behaviour form.
2. Second Warning – if the student behaves badly again, the same procedure will be followed. In
addition their group leader will be informed and the student may receive a punishment such as
missing an activity or being given extra homework to complete.
3. Third Warning – if the student behaves badly once again, they will be sent to the Centre Manager
and they will receive a third written warning and may be given another punishment such as missing
an excursion or being moved to a new class or boarding house. Their group leader and / or parents
will be informed and the student will be informed that they are now on final warning and that any
further bad behaviour could result in expulsion or transfer to another centre.
4. Fourth Step – at this stage the student may be expelled or transferred to another centre (this will
be at the discretion of the Centre Manager).
 Please note that in the case of expulsion or transfer, no refund is given and all travel expenses will
be charged to the student / parent.
 At every stage, the student will be given an opportunity to improve their behaviour but continuous
bad behaviour will not be accepted.

If you have any questions before the start of the course, please contact Kings Summer
(enquiries@kingssummer.com or telephone: +44 1273 917 166).

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