Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
Challenging Disruption
Through Empowering our
People
SRAI-ARMS Meeting Hawaii
Disruptive Trends in Global Research Management

Alice Boland and David Parrish
RMIT University, Melbourne, Australia

27 March 2019
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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
Welcome (Aloha!) and Introductions
      Who are we? Why is this topic significant to us
      and others?

Alice Boland                               David Parrish
Manager, Research Capability Initiatives   Senior Advisor – Planning
Research and Innovation Portfolio          Research and Innovation Portfolio
RMIT University                            RMIT University

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
RMIT: Our story (Video 1m45s)
 VIDEO URL BELOW:

 https://www.youtube.com/watch?v=QFz5rKbrdn8

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
Presentation Outline
1
              Strategic Context
2
    Our journey to re-imagining our ways of
           working: lived experiences
3
          New
          New Ways
              Ways of of Working:
                         Working: Agile
                         .
                                  Agile
                         .

4
    Practices and support mechanisms for
            collaborative working
                         .

5
5
        Learning from Reconciliation
                         ..

6
      A cohesive approach to capability
                development
7
                Key Insights
                         .

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
1
                   Strategic Context

       Research and Innovation (R&I) portfolio and the
        broader university context

       Transforming Research Services (service culture
        uplift including systems, eg self-service Researcher
        Portal)

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
RMIT’s Strategic Soup: the view from the employee

                                         RMIT Strategy: Ready for Life and Work
       Reconciliation
                                         3 Directions, 7 Goals
                                         Direction 1: Life-changing experiences
        Action Plan
                                         Direction 2: Passion with a purpose
                                         Direction 3: Shaping the world

                                    Diversity and Inclusion Plans:
     Research and                   1.    Gender Equality
       Innovation                   2.    Diverse Genders, Sexes and Sexualities
                                    3.    Cultural and Linguistic Diversity
   Directions to 2020               4.    Staff and Students with Disability
                                    5.    Students from Low Socio-Economic Background

 R&I
 OPS                                           Value Creation 1.0 (Scenario
            SEH         DSC   BUS
                                                        planning)
Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
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    Our journey to re-imagining our ways of
          working: lived experiences

   Scaled Agile for Teams: training

   RMIT enterprise-wide planning approach for 2019:
    Areas of Focus

   LEGO® SERIOUS PLAY® - driving collaborative
    ideation around ways of working and areas of
    future need.

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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
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Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
Scaled Agile Framework® (SAFe®) for Teams

                  10
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RMIT: Areas of Focus 2019 (Video 2m27s)

 Video restricted to RMIT use

                                12
Seven week enterprise-wide
                               planning sprint.

Approx. 70 senior staff
worked together to strategise
openly and collaboratively,
challenged, debated and
iterated.             RMIT Strategic Planning for 2019

                          13
Professional Development

LEGO® SERIOUS PLAY®
Methodology

            Unlocking imagination and
            innovation building visions
            for future strategy.
                       14
3
                              New Ways of Working: Agile                  .

    Cadence                                               Collaborative /                                                  Adaptive
    Shorter planning cycles, e.g. one or two week
    sprints, regular stand-ups (at the planning wall),
    demos and “show and tells,” and finally a retro
    (reflect, adapt, celebrate), then rinse and repeat!   Social Contract:                                                 planning
                                                                                                                           Traditionally, planning has been
                                                          The team jointly constructs the their approach to working        predictive, not adaptive. We spend
                                                          together, including deciding what is valuable and what is        months formulating the “plan” and yet

    Think big, plan                                       important. The team counts on each other, has fun, looks
                                                          after each other and turns up!
                                                                                                                           still miss the mark! An adaptive approach
                                                                                                                           provides for just enough planning to get
                                                                                                                           us going and expects course corrections

    small
                                                                                                                           along with way.

    Keeping the goal in mind, break it down into the
    smallest constituent tasks (one action per card)

    Turn up and                                               Physical                                           Retrospective
                                                              The plan is physically represented on the
                                                              planning wall, cards are used, coloured            Reflect and adapt:

    stand up!                                                 pens, pictures are drawn, the team
                                                              remains standing and a big “done” stamp is
                                                              used to illustrate achievement. Team
                                                                                                                 What worked well?
                                                                                                                 What didn’t work well?
                                                                                                                 What puzzles us?
    What have you done recently? What are you doing
                                                              members’ pictures are displayed!
    shortly? What is blocking your progress? Do you
    have new information that is important enough to
    tell the group?

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4
    Practices and support mechanisms for
            collaborative working
                            .

       Learning from research practice

       Narrative and story-telling

       Capability building for staff

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Capability Building for staff
01 EMPLOYEE EXPERIENCE VISION

This common aspirational vision is comprised of 8 Signature Moments that create value and are distinctly RMIT, 11 Moments to
Master that create advocacy and 11 Brilliant Basics that are required to remove friction.
Capability uplift focus for 2019

 Collaboration and Change capability

 Breaking down the walls between portfolios and
  teams – active co-creation

 Providing the opportunities and the tools needed to
  collaborate and solve problems eg design thinking

                         “The capacity to learn is a gift, the ability to
                         learn is a skill, the willingness to learn is a
                         choice” – Brian Herbert (NY Times Best
                         Selling Author)

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Delivery approach for capability uplift initiatives
Two approaches will be used

     Employee-centred                       Project management
          design

   An agile approach to problem                A more traditional
  solving and solution design that           approach that ensures
  puts staff at the core of projects            scope, plans and
     and decisions; starts with                 stakeholders are
   understanding their needs and              closely managed to
  motivations, generating multiple             ensure the desired
  ideas then prototyping, testing             outcome is achieved
      and iterating to deliver a             with support from the
       innovative outcomes.                  University community

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5
                 Learning from Reconciliation
                                   .

    Reflection: Bundyi Girri (Video 3min30sec)

    Video restricted to RMIT use

                                   20
Wurrunggi Biik - Law of
the Land is a 2.4 metre
artwork signifying a long-
lasting spiritual
connection to Country

                                   Ngarara Place, a unique
                                  Indigenous garden and
                                  design space at its City
                                  campus

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6
    A cohesive approach to capability
              development

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7
                        Key Insights
                                .

       Traditional approaches to planning are being
        supplanted by collaborative, iterative and responsive
        ways
       Organisational context is important
       We can learn from the Reconciliation journey
       Agile methodologies provide inspiration for our new
        ways of working but our lived experience highlights
        other elements required for a cohesive approach
        including:
            focus on relationships
            the importance of narrative and story-telling; and
            capability uplift

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Thank You
Mahalo

Questions?
             Alice Boland alice.boland@rmit.edu.au
             David Parrish david.parrish@rmit.edu.au

             http://www.rmit.edu.au/research
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