Challenging Disruption Through Empowering our People - SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management
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Challenging Disruption Through Empowering our People SRAI-ARMS Meeting Hawaii Disruptive Trends in Global Research Management Alice Boland and David Parrish RMIT University, Melbourne, Australia 27 March 2019 1
Welcome (Aloha!) and Introductions Who are we? Why is this topic significant to us and others? Alice Boland David Parrish Manager, Research Capability Initiatives Senior Advisor – Planning Research and Innovation Portfolio Research and Innovation Portfolio RMIT University RMIT University 2
Presentation Outline 1 Strategic Context 2 Our journey to re-imagining our ways of working: lived experiences 3 New New Ways Ways of of Working: Working: Agile . Agile . 4 Practices and support mechanisms for collaborative working . 5 5 Learning from Reconciliation .. 6 A cohesive approach to capability development 7 Key Insights . 5
1 Strategic Context Research and Innovation (R&I) portfolio and the broader university context Transforming Research Services (service culture uplift including systems, eg self-service Researcher Portal) 6
RMIT’s Strategic Soup: the view from the employee RMIT Strategy: Ready for Life and Work Reconciliation 3 Directions, 7 Goals Direction 1: Life-changing experiences Action Plan Direction 2: Passion with a purpose Direction 3: Shaping the world Diversity and Inclusion Plans: Research and 1. Gender Equality Innovation 2. Diverse Genders, Sexes and Sexualities 3. Cultural and Linguistic Diversity Directions to 2020 4. Staff and Students with Disability 5. Students from Low Socio-Economic Background R&I OPS Value Creation 1.0 (Scenario SEH DSC BUS planning)
2 Our journey to re-imagining our ways of working: lived experiences Scaled Agile for Teams: training RMIT enterprise-wide planning approach for 2019: Areas of Focus LEGO® SERIOUS PLAY® - driving collaborative ideation around ways of working and areas of future need. 8
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RMIT: Areas of Focus 2019 (Video 2m27s) Video restricted to RMIT use 12
Seven week enterprise-wide planning sprint. Approx. 70 senior staff worked together to strategise openly and collaboratively, challenged, debated and iterated. RMIT Strategic Planning for 2019 13
Professional Development LEGO® SERIOUS PLAY® Methodology Unlocking imagination and innovation building visions for future strategy. 14
3 New Ways of Working: Agile . Cadence Collaborative / Adaptive Shorter planning cycles, e.g. one or two week sprints, regular stand-ups (at the planning wall), demos and “show and tells,” and finally a retro (reflect, adapt, celebrate), then rinse and repeat! Social Contract: planning Traditionally, planning has been The team jointly constructs the their approach to working predictive, not adaptive. We spend together, including deciding what is valuable and what is months formulating the “plan” and yet Think big, plan important. The team counts on each other, has fun, looks after each other and turns up! still miss the mark! An adaptive approach provides for just enough planning to get us going and expects course corrections small along with way. Keeping the goal in mind, break it down into the smallest constituent tasks (one action per card) Turn up and Physical Retrospective The plan is physically represented on the planning wall, cards are used, coloured Reflect and adapt: stand up! pens, pictures are drawn, the team remains standing and a big “done” stamp is used to illustrate achievement. Team What worked well? What didn’t work well? What puzzles us? What have you done recently? What are you doing members’ pictures are displayed! shortly? What is blocking your progress? Do you have new information that is important enough to tell the group? 15
4 Practices and support mechanisms for collaborative working . Learning from research practice Narrative and story-telling Capability building for staff 16
Capability Building for staff 01 EMPLOYEE EXPERIENCE VISION This common aspirational vision is comprised of 8 Signature Moments that create value and are distinctly RMIT, 11 Moments to Master that create advocacy and 11 Brilliant Basics that are required to remove friction.
Capability uplift focus for 2019 Collaboration and Change capability Breaking down the walls between portfolios and teams – active co-creation Providing the opportunities and the tools needed to collaborate and solve problems eg design thinking “The capacity to learn is a gift, the ability to learn is a skill, the willingness to learn is a choice” – Brian Herbert (NY Times Best Selling Author) 18
Delivery approach for capability uplift initiatives Two approaches will be used Employee-centred Project management design An agile approach to problem A more traditional solving and solution design that approach that ensures puts staff at the core of projects scope, plans and and decisions; starts with stakeholders are understanding their needs and closely managed to motivations, generating multiple ensure the desired ideas then prototyping, testing outcome is achieved and iterating to deliver a with support from the innovative outcomes. University community 19
5 Learning from Reconciliation . Reflection: Bundyi Girri (Video 3min30sec) Video restricted to RMIT use 20
Wurrunggi Biik - Law of the Land is a 2.4 metre artwork signifying a long- lasting spiritual connection to Country Ngarara Place, a unique Indigenous garden and design space at its City campus 21
6 A cohesive approach to capability development 22
7 Key Insights . Traditional approaches to planning are being supplanted by collaborative, iterative and responsive ways Organisational context is important We can learn from the Reconciliation journey Agile methodologies provide inspiration for our new ways of working but our lived experience highlights other elements required for a cohesive approach including: focus on relationships the importance of narrative and story-telling; and capability uplift 23
Thank You Mahalo Questions? Alice Boland alice.boland@rmit.edu.au David Parrish david.parrish@rmit.edu.au http://www.rmit.edu.au/research
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