Business Plan 2018-19 - Bioregional
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Contents About Bioregional............................................................................................... 3 Vision .............................................................................................................. 3 Governance ...................................................................................................... 3 Executive Summary ........................................................................................... 4 Our Values ....................................................................................................... 5 The way we work .............................................................................................. 5 Our USP - what differentiates Bioregional from others? ........................................... 6 Our Strategic Aims for 2015-2020 ...................................................................... 7 Strategic review - Bioregional’s five focus areas for 2018/19 ............................ 8 Service area changes ......................................................................................... 8 Energy Strategy summary .................................................................................. 9 Policy Strategy summary .................................................................................. 10 New project or service approach and process ...................................................... 11 2018/19 Work plan .......................................................................................... 13 One Planet Living (1) ....................................................................................... 14 OnePlanet.Net ................................................................................................ 18 Bioregional Homes Ltd (2) ................................................................................ 21 Sustainable Business (3) .................................................................................. 26 Sustainable Places (4)...................................................................................... 29 Oxfordshire (5) ............................................................................................... 33 BEPIT (6) ....................................................................................................... 39 UKSSD (7) ..................................................................................................... 42 Finance and Resources ..................................................................................... 45 Communications, Marketing and Policy ............................................................... 47 Marketing Priorities 2018/19 ............................................................................. 50 Fundraising .................................................................................................... 51 Staff team ...................................................................................................... 54 2018-19 Budget Summary ............................................................................... 57 2
About Bioregional Bioregional champions a better, more sustainable way to live. We work with partners to create places which enable people to live, work and do business within the natural limits of the planet. We call this One Planet Living. Vision Bioregional’s vision is of thriving regional economies where we meet more of our needs from local, renewable and waste resources, enabling people to live happy, healthy lives within the natural limits of the planet, leaving space for wildlife and wilderness. We call this One Planet Living. Governance Bioregional is a registered charity and award winning social enterprise based in the UK, with offices in London, Oxford and Brighton. As we are a registered charity, the board of trustees are ultimately responsible for ensuring that the charity operates effectively in line with our charitable objects. The trustees delegate day to day authority to the chief executive, who works with the management team to lead the work of the charity strategically and on an operational level. Bioregional has sister organisations or representative offices in South Africa, Mexico, France and Australia. Bioregional takes a strong market-focused approach. We always intend for our projects to be replicable models to be taken into the mainstream economy. It may be appropriate to establish an enterprise as a way to start or exit a project. These enterprises may be associated with and wholly or partly owned by the charity, as in the case of Bioregional Homes Ltd, or separate such as Sutton Community Farm or Mayfield Lavender. The charity has, since it was founded in 1994, established a number of associated enterprises to develop or continue the charitable mission and in which the charity sometimes retains an interest. 3
Executive Summary Bioregional is now in our fourth year of working towards our 2015-2020 external strategic aims. Namely that: 1) One Planet Living is the major globally used and recognised framework for creating better places to live and work. 2) A global network of One Planet Living enterprises and projects provide a compelling experience of sustainable living and working and to 3) Research and propose innovative solutions that will enable One Planet Living and 4) Influence policy at critical levels to reflect One Planet Living by leveraging our evidence base. The need for Bioregional’s unique, expert and very practical role - to demonstrate one planet living in practice, help others to achieve one planet living and leverage these practical examples to change policy and practice - remains strong. In the UK this has been very necessary and difficult due to the backdrop of austerity and rolling back of sustainability requirements. But the counter weight is the global trend of the multilateral mandate of the 2015 Paris Agreement and the Sustainable Development Goals. The management team acknowledged this in our focus areas for 2018-19 which guided the development of this year’s business plan. That we need to scale our work with impact and urgency. But also that, having invested in new business areas in recent years leading to a reduction in our reserves, the organisation needs to generate surpluses in the coming year, understand risk and reward, and focus on work that we can win. Our Sustainable Business advisory work (Service area 3) has gone from strength to strength and has provided the backbone of our income and activity in recent years as we have also worked to establish two new business approaches for Bioregional: Service area 1) One Planet Living, where we will launch a digital platform in 2018 which, combined with a refreshed training offer and a cities pilot, will take us towards our first strategic aim; and Service area 2) Bioregional-led communities to enable us to both demonstrate leading edge one planet communities incorporating new approaches to affordable housing, and secure bread and butter income. As part of this, a new wholly owned company, Bioregional Homes has been established with a pipeline of three or more developments planned for 2018/19. The Sustainable Business team have big ambitions too; to be recognised as leaders in SCP in the retail sector, to work with six large companies, and develop new offers for the High Street, for circular value chains and a new mainstream product, all by 2020. Our Sustainable Places advisory service area (SA4) is clearly articulating specific expertise and services which the communications team and Business Development Manager can promote as part of our marketing strategy. For example, planning support to local authorities and sustainable fit out for retailers. The Oxford team (SA5) have developed a new strategy which is less reliant on the Bicester eco-town; with a new partnership with the county to develop a one planet plan for Oxfordshire, establishing Greentech to facilitate sustainable business in Oxon, creating BDG-led one planet communities in Oxon, and advisory services, all working out of a new office at the eco- town which will help to showcase what we do. With our new Fundraising Manager now in post, we are working to secure grant funding of £500K during 2018 to support Oxon, one planet living, for our SDGs implementation work and for core costs. In 2018/19 two projects have become service areas in their own right; BEPIT (SA6), our new service where for £350 per home you can avoid the building energy performance gap, and UK Stakeholders for Sustainable Development (SA7) a cross sector network of organisations working together to drive action on the SDGs in the UK. With a national plan for the SDGs being a focus of activity in 2018. We also have internal aims to ensure the team can develop their expertise and careers in a satisfying way at Bioregional and will be working on our training and staff development offer more intensively in 2018. We now have 29 staff and plans to grow in 2018/19 with an income target of £2.1M if we are to achieve all we have set out to do. 4
Our Values We focus on solutions We are dedicated to creating better, more sustainable places for people to do live, work and do business. These places and projects provide powerful exemplars which can be replicated. Crucially, we lead by example, demonstrating that sustainable living can be affordable and attractive. We aim to inspire Once we have demonstrated the effectiveness of our approach, we champion its wider take up by policy makers and practitioners for maximum impact. We want our powerful exemplars to inspire people to live happy, healthy lives within the natural limits of the planet. We are entrepreneurial We like to apply creativity to challenges that need a fresh perspective, or where an entirely new approach is required. Indeed, many of our projects become self-financing and independent social enterprises. We work with the mainstream We know that working with a business, local community or public body is often the best place to start. We work here - with the mainstream - to encourage the widest possible adoption of One Planet Living and transform the world for the better. We are absolutely environmental We hold ourselves and our partners to the highest standards of environmental performance. We benchmark against the scientific evidence, and adopt leading approaches to performance measurement. The goal of all that we do is One Planet Living. The way we work We help businesses and public bodies create better places and improve the way they work. We apply our expertise in a highly practical way because we want our work to inspire people to live happy, healthy lives within the natural limits of the planet. Creative/strategic thinking We start by applying strategic thinking to what it will take to make our own ideas, and those we co-create with our partners, happen. Critically, this process starts by applying what science tells us about environmental limits with a view to achieving One Planet Living. Examples: B&Q’s One Planet Action Plan, Sutton’s Strategic Plan, Singita’s OPAP Practical implementation We are interested in delivery, so we bring our creativity to life with practical and effective projects, products and services. Examples: BedZED eco- village, WestWyck, Australia, Eco Bicester/ NW Bicester, Sutton Community Farm Research and evaluation We are always seeking to improve, so we then measure, test and, if necessary, adapt or amend our approach. Examples: Eco Bicester Living Lab initiative, project Annual Reviews, BedZED 7 years on Scaling up by influencing policy and practice: And once we demonstrate the effectiveness of our approach, we champion its wider use by policy makers and practitioners for maximum impact. Examples: Influencing the UK’s Eco-towns Planning Policy Statement, the campaign to embed sustainable consumption and production in the post-2015 development goals 5
Our USP - what differentiates Bioregional from others? The Message House (below) sets out the points of differentiation which help us to work effectively and stand out from our competitors. 6
Our Strategic Aims for 2015-2020 Our Strategic Aims for 2015-2020 are set out in summary below, with more detail on our objectives and our business plan to achieve them in following sections. External aims: 1. One Planet Living is the major globally used and recognised framework for creating better places to live and work. 2. A global network of One Planet Living enterprises and projects provide a compelling experience of sustainable living and working 3. Research and propose innovative solutions that will enable One Planet Living. 4. Influence policy at critical levels to reflect One Planet Living by leveraging our evidence base. Internal aims: 1. Develop and deepen our expertise in One Planet Living by exchanging knowledge and skills with experts of a complementary vision and ethos. 2. Be the “go- to” organisation for the next generation of people who are going to fix the environment. We are comfortable, happy and effective at working in this world while creating the next. 7
Strategic review - Bioregional’s five focus areas for 2018/19 Management Team undertook a strategic review in October 2017 with input from trustees. Bioregional’s five focus areas for 2018-19 MT considered successes and challenges and drew out five key focus areas to inform the development of our Business Plan for 2018-19. Cross organisational 1. Profitability, ensure that we understand risk and return 2. Focusing on winning work that we can win and that is worth winning 3. How to scale our work and our impact with urgency Strategic initiatives 4. Scaling One Planet Living to make more impact 5. Bioregional-led property development, particularly make a success of Chobham and replicate it Service area changes Service areas group types of income-generating work and associated income streams more clearly. MT reviewed and updated the service areas. Our service areas in 2018-19 are: 1. One Planet Living, comprising of One Planet Living initiative and OnePlanet.net 2. Bioregional-led communities (Bioregional Homes) 3. Corporate Advisory 4. Placemaking Advisory 5. Oxon 6. BEPIT – Building Energy Performance Improvement Toolkit 7. UKSSD – UK Stakeholders for Sustainable Development The table on page 11 shows this in graphic form, together with who is responsible for each programme and service area. Energy, policy and innovation strategies It was decided that energy, policy and innovation are cross cutting, and may occur in any service area. Therefore, rather than these being service areas we would instead develop strategies and guidance for our work on energy, policy and innovation, these are summarised below. 8
Energy Strategy summary Bioregional’s energy aims are to help the transition to a zero-carbon world, using our unique role in the built environment, demonstrating viable approaches and business models with corporate partners, new residential construction, local neighbourhood energy projects, primarily in the UK, leveraging the stories to change policy and practice. Bioregional delivers energy related work across all service areas but we can summarise our focus in 3 areas: 1. Corporate These services are best as part of a wider partnership, allowing us to tailor work to exactly what the client needs, based on a deeper understanding of their business. Scope includes: • Strategic energy advice • Overall carbon targets, Scope 1-3 • Renewable energy purchasing • Market research, modelling • Specifications for new property energy performance Actions for 2018-19: • Refine corporate energy offer based on current work programmes and key strengths • Develop comms/BD strategy including: a. Insights paper b. Introduce to existing clients c. 1 Energy event d. Target new corporate clients • Secure and deliver projects For details see Sustainable Business and Placemaking service area workplans 2. Built Environment We have a range of advisory service offers through which we aim to inspire by demonstrating an effective approach to delivering zero carbon in buildings. • Zero carbon strategies for our own developments (e.g. BedZED, One Brighton) and for other One Planet Communities (e.g. NW Bicester) • The Building Energy Performance Improvement Toolkit (BEPIT) service closes the performance gap in new homes • Energy related planning support (e.g. Lambeth) • Heat network feasibility studies (e.g. Newhaven, Bicester, Rosehill) Actions for 2018-19: 1. Secure new Bioregional-led community sites, deliver zero carbon strategies, employ BEPIT during construction 2. Build BEPIT into a nationally recognised service amongst housebuilders and secure a new BEPIT customer every quarter 3. Advise on zero carbon strategies for other new communities 4. Deliver heat network feasibility studies for partners who have secured RCEF, HNDU or HNIP funding For details see BEPIT, Placemaking and Bioregional Homes service area workplans 3. Local Energy Demonstrators Bioregional has a history of facilitating flagship neighbourhood level energy projects with strong community involvement. The aims of local energy demonstrators are to: • Overcome barriers to communities becoming zero carbon 9
• Developing viable scale up solutions • Use learnings to support and advise partners in their projects Actions for 2018-19: We have existing funding through Oxfutures to: • deliver an urban demonstrator in Rose Hill, Oxford • develop the Energy Local model for different applications • Complete a LEMUR mapping of Oxfordshire’s entire housing stock condition • Assist community action groups with their thermal imaging campaigns and provide technical advice on neighbourhood scale retrofit • Work with Low Carbon Hub and Parity Projects to develop a business model for RetrofitWorks in Oxfordshire • Work with the 5 Oxfordshire local authorities to interpret the LEMUR analysis and develop retrofit programmes (e.g. Warm Homes with Oxford City) • Progress the HNDU-funded heat network feasibility study for Rose Hill with Oxford City • Work with Carbon Alternatives to explore potential RCEF applications in Oxfordshire We have 3 funding applications already submitted which if successful will match fund Oxfutures and will progress Energy Local and LEMUR work. These will go through the innovation filter process before funding is accepted. Focussing on these existing specialisms, any new funding applications will first go through the innovation filter process. No unfunded Business Development time will be spent without first going through the filter process. For details, see Oxon Workplan Objective 5 Policy Strategy summary Bioregional’s policy strategy sets out how to employ policy advocacy to best play our unique role in achieving One Planet Living and helping implement the Paris Agreement and the SDGs with urgency and scale – while ensuring that as a charity we maintain an annual surplus across the organisation. Bioregional’s strategy includes a specific aim to: “influence policy at critical levels to reflect One Planet Living by leveraging our evidence base’. Our strategic objectives, as set out in our 2015-20 strategy plan are: 1. Achieve SCP in the SDGs – achieved. 2. Implement the SDGs - Work with partners to advocate for and support the implementation of the Post 2015 Sustainable Development Goals by joining or leading and responding to appropriate initiatives. 3. UK policy - Working with partners, campaign for change in the UK during the 2015-2020 Parliamentary term; we will advocate well-considered and feasible national and local level policies which implement OPL, with a specific focus on sustainable energy, communities, homes and implementation of the SDGs in the UK. The complete policy strategy can be found here. 10
New project or service approach and process In line with our values and cross organisational objectives we have created a new ‘Project Development Approval Process’. This sets out a robust process for how we ensure that when developing new project ideas that we are minimising risks to the organisation. This process will now apply to any decision to spend business development time i.e. staff resource (including using existing grant funding) on all new projects, and any new stages of ongoing projects. We have identified three risk categories: - Category A (Low risk): Paying customer (at commercial rates) has been identified and the project fits with our core skills and experience, target market segments / SA work plan objective(s). Decisions on whether these opportunities are taken forward will be managed by the relevant Programme Sponsor. - Category B (Medium Risk): Grant funding or investment body identified and the project fits with our core skills and experience, target market segments / SA work plan objective(s). Providing the relevant service area is making a surplus (YTD) or it has CEO sponsorship, decisions on whether the project is pursued are agreed by the Head of Finance and relevant programme sponsor based on a completed Project Proposal form. - Category C (High Risk): No client or grant funding identified but the project fits with our core skills and experience, target market segments / SA work plan objective(s). Providing the relevant service area is making a surplus (YTD) or it has CEO sponsorship, decisions on whether the project is pursued are agreed by the full Management Team based on a completed Project Proposal form. Where an agreement is not reached, input from the most relevant trustee member(s) will be sought. The below projects for 2018-19 are under review and will go through the above process; Category C 1. KUISHI 2. BDG-led affordable, sustainable communities concept with Chobham as a case study example 3. OP.net 4. Ecology Park 5. Greentech Category B 6. Transform Together 7. Energy Local 8. Community energy manager concept and linked projects (e.g. Cleaner, warm homes) Category A 9. Bioregional Homes Tishman Speyer and Grainger advisory and profit share type arrangements 11
Bioregional Programmes and service areas In order to deliver on our 2015-20 strategic objectives, we have set out projects and activities under seven service areas against these objectives in each of our four ways of working as seen in the table below. Service areas ONE PLANET SUSTAINABLE SUSTAINABLE OXON & BEPIT UKSSD LIVING BUSINESS PLACES MT Sponsors POORAN HAYLEY RONAN NICOLE JULIA ONE PLANET 1A. One Planet LIVING Living Ben 1B.Oneplanet.net Pooran BDG-LED 2. Bioregional 5A. Oxon COMMUNITIES Homes (New Build Communities) Anthony Lewis ADVISORY 3. Corporate 4. 5B. Oxon SERVICES Partnerships Placemaking Majonne Lewis 6. BEPIT Anthony Doug UKSSD 7. UKSSD Emily High income Medium income Low income potential potential potential (£250k+) (£100k - £250k (
2018/19 Work plan In the following 2018/19 work plan we have set out how we will achieve our 2015-20 Strategic Aims and our five key focus areas. Our Plan is organised into two sections as follows: 1. Programme and project delivery –We organise our work into seven service areas. 2. Central support - Central team support the delivery of our strategy through Leadership and Governance, Development, Communications, Finance, Operations and HR. 13
One Planet Living (1) Pooran Desai (until oneplanet.net investment comes through) with MT Sponsor Sue, Julia and Ronan leading on various aspects through OP Steering Group (OPSG) Team/Service Ben Gill area lead(s) Strategic aim One Planet Living is the major globally used and recognised framework for creating better places to live and work. A global network of One Planet Living enterprises and projects provide a compelling experience of sustainable living and working Strategic 1. Secure more paying customers by understanding their Objectives needs and how OPL can help. We believe this will enable us to • Win more OPL-related advisory work from Bioregional’s existing and new customers (PD/BG) • Sell peer reviews and training • Develop new licensing model with partners (PD/All) 2. Spin off oneplanet.net in a way that scales OPL as successfully as possible and that considers the interests of Bioregional (SR, TS) 3. Strengthen the OPL brand through developing a new brand management strategy which includes • Secure the TM from WWF which will enable us to scale OPL (PD/SR) • Capitalise on the proliferation of new ‘One Planet’ initiatives by placing OPL as the gold standard mark of commitment (SR) • Ensure the integrity of the brand when oneplanet.net becomes a separate company (JH) • Leverage OP.Net global founders (Integral, Sherwood, Urban Equation and FCBS) 4. Finalise Bioregional’s new ‘One Planet programme’ including finalising all tools, manuals and fees and sharing with all existing partners and staff (BG with JH/EB) 5. KR One Planet Cities and Wates One Planet Schools: Successfully implement projects (MF, MG, HBB, LK) 6. Develop Integrator Training to a professional standard and promote (BG with RL/SR) 7. Support international sister organisations and representatives including Bioregional South Africa, Bioregional Australia and Marika where possible through combined income generation. (BG/PD) 14
Costs and Costs: (based on 3.7 FTE incl. Pension, NI and OH): £417K Income target FTE: 3.7 (Complete this once the rest Income Target: £540K incl. 17% margin of template is Secured Income 18/19: £99,000 and £181,000 from KR finished) foundation. Total £280k CL1 Income 18/19: £0 Grant Fundraising Target: £150K Market Who needs this? (customers - Initial targets are a) Cities and their associated organisations and (companies and schools) and b) developers competitors) - The approach is available to anyone Who will pay for it? Revenue streams. - Existing partners - Cities and Projects using the new system - Consultants getting Integrator training (target 60 paying integrators at average of £300) and assessments (target 30 at average of £300) What is the Value Proposition? - Cross sector engaging ‘hearts and minds’ approach you can use for sustainability strategy and engaging staff and customers - Proven track record - Increases competitiveness/resiliency and reduces risk - It is an approach that you can use yourself and integrate into your existing ways of working Across the potential field available to us, where will we choose to play? - Existing markets: actively pursue cities and developers - Tourism and companies as and when opportunities arise and not play? - Not partner with existing programmes unless on terms which work clearly from a financial perspective for both parties - Not focus on companies initially How will we choose to win against the competitors there? Stick to core OPL philosophy of flexibility not standards with credibility through disclosure, transparency and sharing Minimise obstacles to starting to use OPL– allowing customers to choose how to engage with the programme by having very low barriers to entry but clear opportunities to ‘upsell’ - Ensure oneplanet.net embodies core philosophy of OPL. Maximise functionality – effective project management and engagement tool - Build virality into OPL - harness customer recommendations Partners – UN 10 YFP One Planet Network, C40, Global Covenant of Mayors, WWF, ICLEI 15
Actions and SMART milestones to achieve objectives including targets (include milestones and note if outcomes are a commitment to funders or clients.) (2018/19) Q1 - Finalise Bioregional’s new ‘One Planet Living programme’ incl. tools, manuals & fees (BG with OPSG, TS) - Benefits of OPL clarified for use in marketing & bids (AP) - Market research findings shared to inform sales and marketing strategy (PD/JH/RL) - Cost of running programme & fees Identify what is needed to run core OPL programme and establish costs and income for new services and fees. (TS with OPSG) - Bioregional’s Marketing strategy implemented including selling OPL advisory services & training, building on our USP as source of OPL, track record and authenticity (JH) - PR - Organise press trip to Villages Nature in April (JH) - Training improved by mid-May & CPD certified (BG, RL, SR) - KR OP cities - first Integrator training & city-wide workshops with cities (PD, BG, RL, HBB, MF, MG) - Wates OP schools - start working with 4 schools on their OPAPs (PD/LK) - OPL and various One Planet initiatives & new WWF position – negotiate with parties to arrive at a good outcome for all. (SR, PD) - OPL Brand & IP strategy developed to take advantage of proliferation of One Planet initiatives and new WWF position. (JH, SR, PD) - Agree working arrangements between OPL at Bioregional and One Planet Digital should a new company be established, building on Heads of Terms of February 2018. (SR, PD) - Spin out OP.net if agreed with trustees/investors (SR,TS) - OP partnership programme – develop offer (BG,PD,JH,EB) - OP Partners Share new OPL programme with existing partners (incl. Global Founders) and staff (BG with JH/EB) - Bioregional Australia – develop a way forward which addresses communications and financial issues (BG, PD, JH) - Sister organisations & representatives – determine resourcing requirements and objectives and agree approach with MT (BG, PD) Q2 - KR OP cities - run stakeholder OPAP workshops (PD, BG, RL, HBB, MF, MG) - Wates OP schools – complete 4 school OPAPs (LK) - Run one OP Integrator training course - Complete first OP Integrator assessments - Complete 2 peer reviews Q3 - KR OP Cities – support stakeholders and delivery partners (PD, HBB, MF, MG) - Run 3 Integrator training course - Complete 5 OPI assessments - Complete 5 peer reviews - Q4 - KR OP Cities – support stakeholders and delivery partners (PD, HBB, MF, MG) - Run 3 Integrator training course - Complete 10 OPI assessments - Complete 5 peer reviews 16
Resources What capabilities are necessary to build and maintain to win in our required chosen manner? People – Who are the team, what skills, what % time on the project, new staff needed/grades. Staff - PD 40% - BG 3 days per week - SR 20% - JH 20% - EB 20% - Kat 40% - MF 1 day per week - New project officer 33% - Identify and train staff in new OPL system, benefits and costs Partners - Global Founders - OP partners - New customers Cost - Capital (set-up) and ongoing operational costs. - Trip to VN (£4K) A couple of brochures What specific support is needed from any of the following central support areas? - Comms on manual, brochure - Comms to help organise and promote Integrator training - Steering group time (1 day per month SR, JH, EM, BG, RL Grant fundraising: - For the platform - For expanding cities pilot? Business development: - Mainly digital promotion and referrals from existing customers CEO: - IP and trademark negotiations - Negotiations and relationship with OP.net Communications and marketing: - Completing brand strategy - Comms on manual, brochure - Comms to help organise and promote Integrator training Policy: - Not significant Finance: - OP platform negotiations and agreement 17
OnePlanet.Net Pooran Desai MT Sponsor Team/Service Pooran area lead(s) Stop gates 1) After the funding from the KR foundation for development of the platform has been utilised, if there is no other external funding secured then spending on the platform will stop. Strategic aim Planet Living is the major globally used and recognised frameworks for creating better places to live and work. Research and propose innovative solutions that will enable One Planet Living. Strategic 1. Secure more customers Objectives 2. Spin off oneplanet.net 3. Continually improve oneplanet.net functionality Costs and Costs: (based on X FTE incl. Pension, NI and OH): TBD Income target FTE: TBD (Complete this once the rest Income Target: Customers £150K, and grants £250K plus capital of template is investment into OP Digital (£250K) finished) Secured Income 18/19: £0 CL1 Income 18/19: £0 Grant Fundraising Target: £250K Market Who needs this? (customers and - Cities and their associated organisations (Companies and competitors) schools) and b) developers Who will pay for it? Revenue streams. - Existing partners - Cities and Projects using the new system - Consultants for listing after getting Integrator training What is the Value Proposition? - Cross sector engaging ‘hearts and minds’ approach you can use for sustainability strategy and engaging staff and customers - Proven track record - Increases competitiveness/resiliency and reduces risk - It is an approach that you can use yourself and integrate into your existing ways of working 18
Across the potential field available to us, where will we choose to play? Existing markets: Cities, developers and companies mainly via network of One Planet Integrators and not play? - Not partner with existing programmes unless on our terms which work clearly from a financial perspective for both parties - Not focus on companies initially How will we choose to win against the competitors there? - Stick to core OPL philosophy of flexibility not standards with credibility through disclosure, transparency and sharing - Have very low barriers to entry but clear opportunities to ‘upsell’ - Ensure oneplanet.net embodies core philosophy of OPL - Maximise functionality – effective citizen engagement tool - Build virality into OP.Net - Ensuring customers are happy every step of the way by doing constant on-line feedback/daily deployment - Timely to market by launching in April come what may Actions and SMART milestones including targets (include and note if outcomes milestones are a commitment to funders or clients.) (2018/19) Q1 - First working tool for cities for KR pilot - Finalise and validate business plan for OP.net - Agree division of responsibilities between OP Digital and Bioregional - Define IP/Brand protection strategy, inc. reputational risk (Bior) - Secure first customer for OP Digital - Establish OP Digital as new company - Secure first round investors - Continue submitting grant applications and secure at least £50K in grant funding Q2 - Support KR pilot - Have full working system to capture KPIs to capture impact - Secure more customers - Continue submitting grant applications and secure at least £50K in grant funding Q3 - Secure second round investors - Fully functional working platform for cities - Secure more customers - Continue submitting grant applications and secure at least £50K in grant funding Q4 - Secure more customers - Continue submitting grant applications and secure at least £50K in grant funding Resources What capabilities are necessary to build and maintain to win in our required chosen manner? People – Who are the team, what skills, what % time on the project, new staff needed/grades. 19
- Pooran/Ben/Jan – subject area experts - Barrie - CTO - Digital designers/coders (2 x full time, 1 x 50% time) - Customer development (TBC) - Paul M - Investment Partners and customers - Paul Tudor Jones - Cities (e.g. in California) - Global Founders - OP partners - New customers Cost - Capital (set-up) and ongoing operational costs. - Pooran 40%; - Ben 1 day per week - 2.5 x coders @ Euros 4k/m - Software licences £20K pa - Kat 40% - Jan Gerhards (?) - Barrie (?) What specific support is needed from any of the following central support areas? - Comms to help organise and promote Integrator training and drive business to OP.Net Grant fundraising: - For the platform e.g. Innovate UK Business development: - Mainly digital promotion CEO: - IP and trademark licensing negotiations - Negotiations and relationship with OP.net Communications and marketing: - Completing brand strategy - Comms on manual, brochure - Comms to help organise and promote Integrator training Policy: - Not significant Finance: - OP platform negotiations and agreement 20
Bioregional Homes Ltd (2) Bioregional Homes Ltd has been set up as a wholly-owned subsidiary of the Charity. MT Sponsor Ronan Leyden Stop gates 1) Camden Rd or equivalent is secured and site finder’s fee received (£150k, of which a £30k contribution made to BDG). 2) Incur no more than £120k in costs before having secured the next partnership/site finder’s fee. 3) The alternative ‘mode of operation’ will be to re-assign BDG staff to Sustainable Places and elsewhere, and solely continue with the Managing Director’s time (contractor not staff) until such an opportunity is secured. Team/Service Anthony Probert area lead(s) Strategic aim Deliver an income generating pipeline of One Planet Communities around our active areas of core activity in England (where affordability is most acutely an issue) that include a significant proportion of homes that are accessible to local people on ordinary salaries. Strategic 1. Partnerships: Objectives This approach involves securing a fee-based arrangement with larger developers based on a % of construction costs paid out on completion of key development milestones, and ideally also including a profit share element. a. Secure at least two more sites to activate income streams and new OPC projects. Seek additional sites to roll out model beyond FY18/19. b. Replicate the Tishman Speyer partnership approach with at least one other (e.g. Grainger, Carey’s or L&G) by identifying and securing suitable sites for development within FY18/19. c. Payback historic costs accumulated by BDG within 3 years of operation (FY20/21). 2. Direct development: This approach involves setting up SPVs to raise finance and lead development of One Planet Communities that are shaped with the local community and priced according to local incomes. a. For Chobham SPV - secure pre-development, land purchase and development finance and achieve planning permission within FY18/19. b. Be open to prospective new opportunities but carefully minimise time spent pursuing them. c. Have initiated second development by 20/21 and completed it by 23/24. 3. Communicate learning to influence change We will gather learning with the intention of disseminating it widely to influence how affordable sustainable housing can be delivered more efficiently and effectively. 21
Costs and Costs: (based on 2.7 FTE incl. Pension, NI and OH): £310K Income target FTE: 1.7 [plus MD as full-time contractor] (Complete this once the rest Income Target: £341K incl. 9% margin of template is finished) Cashflow model here. Secured Income 18/19: £0K CL1 Income 18/19: £0K Grant Fundraising Target: £150k Market Who needs this, who will pay for it? Revenue streams. What is the (customers Value Proposition? Across the potential field available to us, where and will we choose to play and not play? How will we choose to win competitors) against the competitors there? 1) Our partnership offer is designed for enlightened developers with a good track record on high quality development (willing to take a longer-term view on the value of reputation and customer satisfaction), who are looking to improve the customer experience and tap into the latent demand for homes that support modern sustainable living. We aim to partner across private sale and PRS with larger companies that can absorb the additional cost of our service and buy into the model of providing an enhanced offer that will open up new site acquisition opportunities, go through planning more smoothly, sell or rent faster (with lower voids), and encourage long term demand in their offer across the development portfolio based on enhanced profile and reputation. We will focus this offer on urban development’s typically of 150 units upwards, predominantly within London, but be open to opportunities across the South East and possibly Bristol. 2) Our direct development offer will focus on identifying (and being approached with) site opportunities where there is a latent or organised community appetite to take an active role in shaping housing development in their local area to provide sustainable and locally affordable homes. The aim is to establish a pipeline of projects, with the proceeds of one seed-funding the next. For pre-development we begin by raising social-impact finance (e.g. CAF or CDS), followed by eventually re-investing our own revenue. For development finance, we explore government loans (i.e. Homebuilding Fund) and equity investment with private impact finance (Sainsbury’s family trusts), development partners (e.g. Carey’s or L&G) and social-housing organisations (e.g. CDS). By working in areas with a strong local community demand for locally affordable homes, the sales and letting of properties will be faster and require much less marketing and sales. We are creating a unique proposition, where we develop a replicable sustainable and locally affordable housing model. We will provide an end-to-end development service that partners with the local community to help raise finance, 22
achieve planning, design and construct and set up governance structures to create a legacy. Actions and SMART milestones including targets (include and note if outcomes milestones are a commitment to funders or clients.) (2018/19) Q1 1)a) Maintain connection with TS to support land purchase of Hounslow site. Continue to seek additional sites through council contacts and private leads. These may be suitable for TS or may be able to offer to other partners. 1)b)i) Support Carey’s with a One Planet development vision for the Camden Road site to be completed FY1819. 1)b)ii) Continue to act as facilitator and negotiator for Grainger on the Hackbridge site. 2)b) Have established Chobham SPV and secured £150k pre- development finance. 2)b) Have appointed architects and design team. Have completed informal discussion with the LPA. Have engaged local community and developed an initial development vision and outline OPAP for the project. Have completed the initial site surveys and incorporated into planning submission-ready format. Q2 1)a) Begin to support the development vision and sustainability strategy for the planning submission of Hanworth Rd, Hounslow. Continue to seek additional sites through council contacts and private leads. These may be suitable for TS or may be able to offer to other partners. 1)b)i) Support Carey’s to complete the One Planet development vision for the Camden Road site. 1)b)ii) Continue to act as facilitator and negotiator for Grainger on the Hackbridge site. 2)a) No further action on this. 2)b) Have completed a pre-app. Have engaged local community to finalise masterplan design and sustainability action plan for the scheme. Work on detail of the stage 3 detailed design, planning statements and sustainability statement (ready for submission by month 9). Have initiated land and development finance conversations with at least 3 potential investors/sources. Q3 1)a) Continue support the development vision and sustainability strategy for the planning submission of Hanworth Rd, Hounslow. Continue to seek additional sites through council contacts and private leads. These may be suitable for TS or may be able to offer to other partners. 1)b)i) Support Carey’s with any adhoc work for Camden Rd site, but mainly put down to give them space to negotiate lease with Kwik-Fit. 1)b)ii) Aim to conclude the Grainger negotiation on the Hackbridge site and have secured the site finder fee. 2)a) No further action on this. 2)b) Have completed and submitted planning. Have lined up (secured but not signed) land and construction finance, or be close to doing so. 23
Q4 1)a) Continue to support the development vision and sustainability strategy for the planning submission of Hanworth Rd, Hounslow. Continue to seek additional sites through council contacts and private leads. These may be suitable for TS or may be able to offer to other partners. 1)b)i) Support Carey’s with any a-hoc work for Camden Rd site, but mainly put down to give them space to negotiate lease with Kwik-Fit. 1)b)ii) Support Grainger to develop a Sustainability vision and action plan for the Hackbridge site. 2)a) Have interacted with at least 1 potential new site for next SPV. 2)b) Have secured planning (or on the cusp of). Have secured land and construction finance ready to activate upon planning approval. Have run a procurement process for appointment of the primary and specialist contractors. Have decided on a sales and marketing approach/team. Resources What capabilities are necessary to build and maintain to win in our required chosen manner? People – Key staff and core team: • Russell Tame will be Managing Director and will manage the daily operations of the company as well as lead on identifying and securing new partnerships. [NB contractor to Bioregional Homes not an employee of BDG] [ A proportion of following people will be shared with the delivery team/central function] • Sue Riddlestone will continue to oversee this area and new company (Bioregional Homes) taking an active role in weekly decision making and identifying and progressing new leads and opportunities. • Ronan Leyden will act as senior development manager leading on delivering the Chobham development and supporting on delivery of support services to partnerships. • Anthony Probert will act as development manager leading on support with new partnership development and site identification, alongside supporting the delivery of support services to partnerships. • Doug Drewniak will provide ad-hoc technical support on construction models/techniques and energy performance across the projects. • Matt Wood will provide ad-hoc technical support on energy strategy and delivery options across the projects. The aim is to establish a secured pipeline of project work and associated income, which will then allow the team to draw in the following roles: • New Project Manager – this role will come in with a background experience of working across the residential development phases to deliver sustainability support. • Existing project officer – this role will provide general support including with administration running the company and meetings, as well as on individual projects spanning partnership support services and direct delivery activity. 24
Partners – The business model is reliant on securing partnerships with major developers (to provide our partnership services – “brand licensing”) and to secure finance to build our own developments. Key partners this year will include: - Tishman Speyer - Carey’s - Grainger - Legal and General Costs – They key costs of the business will actually be staff time, overhead and direct costs such as travel, training, marketing and conferences. Any capital costs and consultant time for the direct development projects will be billed through the SPV’s and funded through finance raised (as per above). Grant fundraising –we may need occasional ad-hoc support to raise finance e.g. CAF application and explore impact investment and finance options. Business development – the area focuses on delivery with a maximum of 10% of time on business development (identifying new sites and securing partners). CEO: see staff above. Communications and marketing: We will need support raising profile, creating a website presence, and promoting our projects as they are secured. Policy: We could consider promoting our Chobham approach but will need to consider carefully. May be better to get the model right before shouting about it! Finance: We need support in creating and maintaining the budget and managing the governance around board meeting, legal guidance and financial returns. 25
Sustainable Business (3) MT Sponsor Hayley Baines-Buffery Team/Service Majonne Frost area lead(s) Strategic aim Inspire and embed sustainable outcomes across a wider range of corporates for their own operations and customer offer who will become exemplar providers of sustainable homes, food and consumer goods. Strategic 1. Work with six large companies by 2020 from the retail and food Objectives and beverage sectors to create and implement ambitious sustainability strategies and monitor performance. 2. Collaborate with the sustainable place making team and develop comprehensive sustainability work programmes for high street retailers and the built environment sectors with an initial portfolio of projects established by 2020 3. Refine, improve and launch an online circular value chain assessment tool by 2020 4. Be the driving force behind a new mainstream sustainable product or service 5. Become recognised as leaders and technical experts in sustainable consumption and production Costs and Costs: (based on 7.75 FTE incl. Pension, NI and OH): £499K Income target FTE: 7.75 (Complete this once the rest Income Target: £529K incl. 6% margin of template is finished) Secured Income 18/19: £358K CL1 Income 18/19: £0K Grant Fundraising Target: £0K (please itemise what for) Market Key sectors: Retail, FMCG, Developers, Construction, Engineering (customers and Key work streams: competitors) • Sustainability strategies and action plans • Reporting and data co-ordination • Products and circular economy (reporting and standards) • Implementation support (delivery of action plans/strategy) Value Proposition: What differentiates us from others is that we turn visions into something practical by helping our clients to ‘operationalise’ sustainability visions and action plans. How we compete: We compete through focusing on sectors where we have a strong track record, establishing long term clients and through offering support on issues that are hard to tackle. We can provide detailed practical support that is not offered by other sustainable business NGOs (e.g. Forum and BITC). Actions and SMART milestones including targets (include and note if outcomes milestones are a commitment to funders or clients.) (2018/19) 26
Q1 • Within our target sectors, identify key organisations we want to target and put our service offer in writing • Develop our approach for measuring our impact and that of our clients against the SDGs • Explore potential partnerships with digital platforms/business associations e.g. sustainable communications experts who complement our strategic and technical expertise • Explore the development of new services that support strategy implementation e.g. employee engagement • Work with Kingfisher and other partners to test our current methodology with a wider business audience e.g. M&S (Q1+Q2) • Define our project criteria for working on a new mainstream sustainable product or service (technical/secretariat role, scale up existing product/service) • Define 1-3 project ideas that meet our criteria for a new mainstream sustainable product or service and create outline scope of work. Q2 • Content marketing plan agreed and implementation commenced for sustainability strategy, products offer as well as joint offer with place making team (ongoing) • Research status of work carried out by other organisations (including industry associations) on SDG-related KPIs for businesses (July 18) • Feasibility study re: sustainable product or service (aim to secure support from MBA student) (Q2-Q3) • Identify where we can leverage our knowledge and insights from our projects (e.g. smart phone working group work in 2017) to influence policy and enable sustainable consumption and production (ongoing) Q3 • Based on research conducted in Q2, establish our own list of relevant KPIs for per relevant SDG/SDG target (for our retail1 and food & beverage sectors) (October 2018) • Run SCP event jointly with UKSSD • Aim to work on a concrete project with the selected digital platform partner (Q3 and Q4) • Take learnings from further testing and refine and improve our CVC assessment methodology accordingly Q4 • Test our approach and obtain feedback from corporate clients on our approach to measuring impact against the SDGs (ongoing Q3 and Q4) • Start to explore potential providers and funding opportunities (corporate/grant) for creating a circular value chain online tool – either new or through collaborating with an existing platform. • Funded pilot project in place re: sustainable product or service scale-up Resources People – See FTE allocation required Senior staff member key responsibilities • Hayley – B&Q Account manager and overall partnership manager for Kingfisher. Supporting Claire and Catherine with business development and others as required. Also generates business development leads independently 1 This could be done based on work done by the BRC. We could explore potential collaboration as well. 27
• Majonne – SEAL, deputy responsibilities for overall service area budget and implementation of work plan. Kingfisher monitoring and reporting lead • Claire – Business development lead focussing on circular economy • Catherine – Project delivery lead for non-Kingfisher projects and business development lead for non-UK clients and partners • Suzannah – Project Manager leading sustainable products programme as part of Kingfisher retainer Project officers: Johanna, Lyndsey and Chloe will work primarily on the Kingfisher retainer agreement and other projects where required. Opportunities to lead specific project areas within the Kingfisher partnership have been identified. Marina is main project officer supporting sustainable products work. Matt C working across corporate and place making advisory focussing on energy and materials/fit out. We aim to secure support from a Masters or MBA student to produce a feasibility study for our sustainable product/service objective Aim to create two new project managers and two new project officer posts in the next 12-18 months with a net increase of two FTE. Cost - costs are mainly staff costs. Some direct costs associated with external consultants, staff training, attending relevant conferences and design work. Budget for and deliver staff training to maintain & improve technical capacity. Budget for attending conferences and to raise our profile through marketing & sponsorship opportunities e.g. The Crowd Development - We will spend on average 25% of our time on business development to deliver our objectives and income target. Communications and marketing - support to develop and implement our content marketing plan. Occasional design work (costed into projects). Policy • We expect we need some support from Policy to help us shape our commonly accepted SDG methodology and approach to reporting on progress. • Support with leverage insights from projects to inform policy e.g. re: sustainable consumption and production Finance - we may need some support from Finance to develop our Memorandum of understanding with our digital platform partnership. 28
Sustainable Places (4) Ronan Leyden MT Sponsor Team/Service Anthony Probert area lead(s) Strategic aim Use our One Planet approach and wider sustainability skills to create better and more sustainable places to live, work and do business, predominantly in the UK. In doing this we will: • Create a financial surplus by providing high-quality, dependable and bespoke sustainability support to developers, planning authorities, property owners and others who design, construct and maintain the built environment. • Establish long-term partnerships and to embed across lifecycle phases by establishing and maintaining good contacts at multiple levels and departments. • Achieve impact with urgency and communicate the learning. Strategic 1. Secure significant sustainability vision and OPAP Objectives advisory roles on pre-development and masterplan projects using the One Planet framework. One major project per year, with smaller ad-hoc advisory work in addition. 2. Replicate and expand planning advisory support services to other LPAs, predominately within London. Maintain existing and secure at least 1 further significant contract within 2018/19. 3. Replicate and expand sustainable fit-out support services (including SKA, bespoke, post-install monitoring and circular value chains) with at least 3 other companies by 2020 4. Trial the offer of energy and carbon management support services for large estate owners and operators (prioritising the sectors of offices and F&B retail) 5. Develop an SDGs offer around support with translating and applying them to the built environment sector. 6. Collaborate with the sustainable business team (re: aims 3,4,5) and develop comprehensive sustainability work programmes for high street retailers and the built environment sectors with an initial portfolio of projects established by 2020. 7. Make existing OPAL services widely available and test the market with at least 6 groups in 18/19 including 3 by BDG staff, and 3 by TbD (who will lead on promotion). Further develop the alternative finance model. Cross promote wider services such as BEPIT. Costs and Costs: (based on 3.1 FTE incl. Pension, NI and OH): £197K Income target FTE: 3.1 (Complete this once the rest Income Target: £237K incl. 17% margin 29
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