Business Plan 2018-19 - Bioregional

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Business Plan 2018-19 - Bioregional
Business Plan 2018-19
Business Plan 2018-19 - Bioregional
Contents

About Bioregional............................................................................................... 3
  Vision .............................................................................................................. 3
  Governance ...................................................................................................... 3
  Executive Summary ........................................................................................... 4
  Our Values ....................................................................................................... 5
  The way we work .............................................................................................. 5
  Our USP - what differentiates Bioregional from others? ........................................... 6
Our Strategic Aims for 2015-2020 ...................................................................... 7
Strategic review - Bioregional’s five focus areas for 2018/19 ............................ 8
  Service area changes ......................................................................................... 8
  Energy Strategy summary .................................................................................. 9
  Policy Strategy summary .................................................................................. 10
  New project or service approach and process ...................................................... 11
2018/19 Work plan .......................................................................................... 13
  One Planet Living (1) ....................................................................................... 14
  OnePlanet.Net ................................................................................................ 18
  Bioregional Homes Ltd (2) ................................................................................ 21
  Sustainable Business (3) .................................................................................. 26
  Sustainable Places (4)...................................................................................... 29
  Oxfordshire (5) ............................................................................................... 33
  BEPIT (6) ....................................................................................................... 39
  UKSSD (7) ..................................................................................................... 42
  Finance and Resources ..................................................................................... 45
  Communications, Marketing and Policy ............................................................... 47
  Marketing Priorities 2018/19 ............................................................................. 50
  Fundraising .................................................................................................... 51
  Staff team ...................................................................................................... 54
  2018-19 Budget Summary ............................................................................... 57

                                                           2
Business Plan 2018-19 - Bioregional
About Bioregional

Bioregional champions a better, more sustainable way to live. We work with partners to
create places which enable people to live, work and do business within the natural limits
of the planet. We call this One Planet Living.

Vision
Bioregional’s vision is of thriving regional economies where we meet more of our needs
from local, renewable and waste resources, enabling people to live happy, healthy lives
within the natural limits of the planet, leaving space for wildlife and wilderness. We call
this One Planet Living.

Governance
Bioregional is a registered charity and award winning social enterprise based in the UK,
with offices in London, Oxford and Brighton.

As we are a registered charity, the board of trustees are ultimately responsible for
ensuring that the charity operates effectively in line with our charitable objects.

The trustees delegate day to day authority to the chief executive, who works with the
management team to lead the work of the charity strategically and on an operational
level.

Bioregional has sister organisations or representative offices in South Africa, Mexico,
France and Australia.

Bioregional takes a strong market-focused approach. We always intend for our projects
to be replicable models to be taken into the mainstream economy. It may be appropriate
to establish an enterprise as a way to start or exit a project. These enterprises may be
associated with and wholly or partly owned by the charity, as in the case of Bioregional
Homes Ltd, or separate such as Sutton Community Farm or Mayfield Lavender. The
charity has, since it was founded in 1994, established a number of associated enterprises
to develop or continue the charitable mission and in which the charity sometimes retains
an interest.

                                             3
Executive Summary

Bioregional is now in our fourth year of working towards our 2015-2020 external
strategic aims. Namely that: 1) One Planet Living is the major globally used and
recognised framework for creating better places to live and work. 2) A global network of
One Planet Living enterprises and projects provide a compelling experience of
sustainable living and working and to 3) Research and propose innovative solutions that
will enable One Planet Living and 4) Influence policy at critical levels to reflect One
Planet Living by leveraging our evidence base.
The need for Bioregional’s unique, expert and very practical role - to demonstrate one
planet living in practice, help others to achieve one planet living and leverage these
practical examples to change policy and practice - remains strong. In the UK this has
been very necessary and difficult due to the backdrop of austerity and rolling back of
sustainability requirements. But the counter weight is the global trend of the multilateral
mandate of the 2015 Paris Agreement and the Sustainable Development Goals.
The management team acknowledged this in our focus areas for 2018-19 which guided
the development of this year’s business plan. That we need to scale our work with
impact and urgency. But also that, having invested in new business areas in recent years
leading to a reduction in our reserves, the organisation needs to generate surpluses in
the coming year, understand risk and reward, and focus on work that we can win.
Our Sustainable Business advisory work (Service area 3) has gone from strength to
strength and has provided the backbone of our income and activity in recent years as we
have also worked to establish two new business approaches for Bioregional: Service area
1) One Planet Living, where we will launch a digital platform in 2018 which, combined
with a refreshed training offer and a cities pilot, will take us towards our first strategic
aim; and Service area 2) Bioregional-led communities to enable us to both demonstrate
leading edge one planet communities incorporating new approaches to affordable
housing, and secure bread and butter income. As part of this, a new wholly owned
company, Bioregional Homes has been established with a pipeline of three or more
developments planned for 2018/19. The Sustainable Business team have big ambitions
too; to be recognised as leaders in SCP in the retail sector, to work with six large
companies, and develop new offers for the High Street, for circular value chains and a
new mainstream product, all by 2020.
Our Sustainable Places advisory service area (SA4) is clearly articulating specific
expertise and services which the communications team and Business Development
Manager can promote as part of our marketing strategy. For example, planning support
to local authorities and sustainable fit out for retailers. The Oxford team (SA5) have
developed a new strategy which is less reliant on the Bicester eco-town; with a new
partnership with the county to develop a one planet plan for Oxfordshire, establishing
Greentech to facilitate sustainable business in Oxon, creating BDG-led one planet
communities in Oxon, and advisory services, all working out of a new office at the eco-
town which will help to showcase what we do. With our new Fundraising Manager now in
post, we are working to secure grant funding of £500K during 2018 to support Oxon,
one planet living, for our SDGs implementation work and for core costs.
In 2018/19 two projects have become service areas in their own right; BEPIT (SA6), our
new service where for £350 per home you can avoid the building energy performance
gap, and UK Stakeholders for Sustainable Development (SA7) a cross sector network of
organisations working together to drive action on the SDGs in the UK. With a national
plan for the SDGs being a focus of activity in 2018.
We also have internal aims to ensure the team can develop their expertise and careers
in a satisfying way at Bioregional and will be working on our training and staff
development offer more intensively in 2018. We now have 29 staff and plans to grow in
2018/19 with an income target of £2.1M if we are to achieve all we have set out to do.

                                             4
Our Values

We focus on solutions We are dedicated to creating better, more sustainable places
for people to do live, work and do business. These places and projects provide powerful
exemplars which can be replicated. Crucially, we lead by example, demonstrating that
sustainable living can be affordable and attractive.

We aim to inspire Once we have demonstrated the effectiveness of our approach, we
champion its wider take up by policy makers and practitioners for maximum impact. We
want our powerful exemplars to inspire people to live happy, healthy lives within the
natural limits of the planet.

We are entrepreneurial We like to apply creativity to challenges that need a fresh
perspective, or where an entirely new approach is required. Indeed, many of our
projects become self-financing and independent social enterprises.

We work with the mainstream We know that working with a business, local
community or public body is often the best place to start. We work here - with the
mainstream - to encourage the widest possible adoption of One Planet Living and
transform the world for the better.

We are absolutely environmental We hold ourselves and our partners to the highest
standards of environmental performance. We benchmark against the scientific evidence,
and adopt leading approaches to performance measurement. The goal of all that we do
is One Planet Living.

The way we work
We help businesses and public bodies create better places and improve the way they
work. We apply our expertise in a highly practical way because we want our work to
inspire people to live happy, healthy lives within the natural limits of the planet.

Creative/strategic thinking We start by applying strategic thinking to what it will take
to make our own ideas, and those we co-create with our partners, happen. Critically, this
process starts by applying what science tells us about environmental limits with a view
to achieving One Planet Living. Examples: B&Q’s One Planet Action Plan, Sutton’s
Strategic Plan, Singita’s OPAP

Practical implementation We are interested in delivery, so we bring our creativity to
life with practical and effective projects, products and services. Examples: BedZED eco-
village, WestWyck, Australia, Eco Bicester/ NW Bicester, Sutton Community Farm

Research and evaluation We are always seeking to improve, so we then measure, test
and, if necessary, adapt or amend our approach. Examples: Eco Bicester Living Lab
initiative, project Annual Reviews, BedZED 7 years on

Scaling up by influencing policy and practice: And once we demonstrate the
effectiveness of our approach, we champion its wider use by policy makers and
practitioners for maximum impact. Examples: Influencing the UK’s Eco-towns Planning
Policy Statement, the campaign to embed sustainable consumption and production in the
post-2015 development goals

                                            5
Our USP - what differentiates Bioregional from others?

The Message House (below) sets out the points of differentiation which help us to work
effectively and stand out from our competitors.

                                           6
Our Strategic Aims for 2015-2020

Our Strategic Aims for 2015-2020 are set out in summary below, with more detail on our
objectives and our business plan to achieve them in following sections.

External aims:

   1. One Planet Living is the major globally used and recognised framework for
      creating better places to live and work.

   2. A global network of One Planet Living enterprises and projects provide a
      compelling experience of sustainable living and working

   3. Research and propose innovative solutions that will enable One Planet Living.

   4. Influence policy at critical levels to reflect One Planet Living by leveraging our
      evidence base.

Internal aims:

   1. Develop and deepen our expertise in One Planet Living by exchanging knowledge
      and skills with experts of a complementary vision and ethos.

   2. Be the “go- to” organisation for the next generation of people who are going to fix
      the environment. We are comfortable, happy and effective at working in this
      world while creating the next.

                                             7
Strategic review - Bioregional’s five focus areas for 2018/19

Management Team undertook a strategic review in October 2017 with input from
trustees.

Bioregional’s five focus areas for 2018-19
MT considered successes and challenges and drew out five key focus areas to inform the
development of our Business Plan for 2018-19.

Cross   organisational
   1.   Profitability, ensure that we understand risk and return
   2.   Focusing on winning work that we can win and that is worth winning
   3.   How to scale our work and our impact with urgency

Strategic initiatives
   4. Scaling One Planet Living to make more impact
   5. Bioregional-led property development, particularly make a success of Chobham
      and replicate it

Service area changes
Service areas group types of income-generating work and associated income streams
more clearly. MT reviewed and updated the service areas.

Our service areas in 2018-19 are:

1.   One Planet Living, comprising of One Planet Living initiative and OnePlanet.net
2.   Bioregional-led communities (Bioregional Homes)
3.   Corporate Advisory
4.   Placemaking Advisory
5.   Oxon
6.   BEPIT – Building Energy Performance Improvement Toolkit
7.   UKSSD – UK Stakeholders for Sustainable Development

The table on page 11 shows this in graphic form, together with who is responsible for
each programme and service area.

Energy, policy and innovation strategies
It was decided that energy, policy and innovation are cross cutting, and may occur in
any service area. Therefore, rather than these being service areas we would instead
develop strategies and guidance for our work on energy, policy and innovation, these are
summarised below.

                                             8
Energy Strategy summary

Bioregional’s energy aims are to help the transition to a zero-carbon world, using our
unique role in the built environment, demonstrating viable approaches and business
models with corporate partners, new residential construction, local neighbourhood
energy projects, primarily in the UK, leveraging the stories to change policy and practice.

Bioregional delivers energy related work across all service areas but we can summarise
our focus in 3 areas:

1. Corporate

These services are best as part of a wider partnership, allowing us to tailor work to
exactly what the client needs, based on a deeper understanding of their business. Scope
includes:
    • Strategic energy advice
    • Overall carbon targets, Scope 1-3
    • Renewable energy purchasing
    • Market research, modelling
    • Specifications for new property energy performance
Actions for 2018-19:
    • Refine corporate energy offer based on current work programmes and key
       strengths
    • Develop comms/BD strategy including:
           a. Insights paper
           b. Introduce to existing clients
           c. 1 Energy event
           d. Target new corporate clients
    • Secure and deliver projects
For details see Sustainable Business and Placemaking service area workplans

2. Built Environment

We have a range of advisory service offers through which we aim to inspire by
demonstrating an effective approach to delivering zero carbon in buildings.
    • Zero carbon strategies for our own developments (e.g. BedZED, One Brighton)
       and for other One Planet Communities (e.g. NW Bicester)
    • The Building Energy Performance Improvement Toolkit (BEPIT) service closes the
       performance gap in new homes
    • Energy related planning support (e.g. Lambeth)
    • Heat network feasibility studies (e.g. Newhaven, Bicester, Rosehill)
Actions for 2018-19:
    1. Secure new Bioregional-led community sites, deliver zero carbon strategies,
       employ BEPIT during construction
    2. Build BEPIT into a nationally recognised service amongst housebuilders and
       secure a new BEPIT customer every quarter
    3. Advise on zero carbon strategies for other new communities
    4. Deliver heat network feasibility studies for partners who have secured RCEF,
       HNDU or HNIP funding
For details see BEPIT, Placemaking and Bioregional Homes service area workplans

3. Local Energy Demonstrators

Bioregional has a history of facilitating flagship neighbourhood level energy projects with
strong community involvement. The aims of local energy demonstrators are to:
    • Overcome barriers to communities becoming zero carbon

                                             9
•   Developing viable scale up solutions
   •   Use learnings to support and advise partners in their projects

Actions for 2018-19:
We have existing funding through Oxfutures to:
    • deliver an urban demonstrator in Rose Hill, Oxford
    • develop the Energy Local model for different applications
    • Complete a LEMUR mapping of Oxfordshire’s entire housing stock condition
    • Assist community action groups with their thermal imaging campaigns and
       provide technical advice on neighbourhood scale retrofit
    • Work with Low Carbon Hub and Parity Projects to develop a business model for
       RetrofitWorks in Oxfordshire
    • Work with the 5 Oxfordshire local authorities to interpret the LEMUR analysis and
       develop retrofit programmes (e.g. Warm Homes with Oxford City)
    • Progress the HNDU-funded heat network feasibility study for Rose Hill with
       Oxford City
    • Work with Carbon Alternatives to explore potential RCEF applications in
       Oxfordshire

We have 3 funding applications already submitted which if successful will match fund
Oxfutures and will progress Energy Local and LEMUR work. These will go through the
innovation filter process before funding is accepted.

Focussing on these existing specialisms, any new funding applications will first go
through the innovation filter process. No unfunded Business Development time will be
spent without first going through the filter process.

For details, see Oxon Workplan Objective 5

Policy Strategy summary

Bioregional’s policy strategy sets out how to employ policy advocacy to best play our
unique role in achieving One Planet Living and helping implement the Paris Agreement
and the SDGs with urgency and scale – while ensuring that as a charity we maintain an
annual surplus across the organisation.

Bioregional’s strategy includes a specific aim to: “influence policy at critical levels to
reflect One Planet Living by leveraging our evidence base’.

Our strategic objectives, as set out in our 2015-20 strategy plan are:

   1. Achieve SCP in the SDGs – achieved.

   2. Implement the SDGs - Work with partners to advocate for and support the
      implementation of the Post 2015 Sustainable Development Goals by joining or
      leading and responding to appropriate initiatives.

   3. UK policy - Working with partners, campaign for change in the UK during the
      2015-2020 Parliamentary term; we will advocate well-considered and feasible
      national and local level policies which implement OPL, with a specific focus on
      sustainable energy, communities, homes and implementation of the SDGs in the
      UK.

The complete policy strategy can be found here.

                                              10
New project or service approach and process
In line with our values and cross organisational objectives we have created a new
‘Project Development Approval Process’. This sets out a robust process for how we
ensure that when developing new project ideas that we are minimising risks to the
organisation. This process will now apply to any decision to spend business development
time i.e. staff resource (including using existing grant funding) on all new projects, and
any new stages of ongoing projects. We have identified three risk categories:

   -   Category A (Low risk): Paying customer (at commercial rates) has been
       identified and the project fits with our core skills and experience, target market
       segments / SA work plan objective(s). Decisions on whether these opportunities
       are taken forward will be managed by the relevant Programme Sponsor.
   -   Category B (Medium Risk): Grant funding or investment body identified and
       the project fits with our core skills and experience, target market segments / SA
       work plan objective(s). Providing the relevant service area is making a surplus
       (YTD) or it has CEO sponsorship, decisions on whether the project is pursued are
       agreed by the Head of Finance and relevant programme sponsor based on a
       completed Project Proposal form.
   -   Category C (High Risk): No client or grant funding identified but the project fits
       with our core skills and experience, target market segments / SA work plan
       objective(s). Providing the relevant service area is making a surplus (YTD) or it
       has CEO sponsorship, decisions on whether the project is pursued are agreed by
       the full Management Team based on a completed Project Proposal form. Where
       an agreement is not reached, input from the most relevant trustee member(s)
       will be sought.

The below projects for 2018-19 are under review and will go through the above process;

Category C
  1. KUISHI
  2. BDG-led affordable, sustainable communities concept with Chobham as a case
      study example
  3. OP.net
  4. Ecology Park
  5. Greentech

Category B
   6. Transform Together
   7. Energy Local
   8. Community energy manager concept and linked projects (e.g. Cleaner, warm
      homes)

Category A
   9. Bioregional Homes Tishman Speyer and Grainger advisory and profit share type
      arrangements

                                            11
Bioregional Programmes and service areas

     In order to deliver on our 2015-20 strategic objectives, we have set out projects and
     activities under seven service areas against these objectives in each of our four ways of
     working as seen in the table below.

Service areas       ONE PLANET         SUSTAINABLE        SUSTAINABLE
                                                                      OXON & BEPIT             UKSSD
                      LIVING            BUSINESS            PLACES
MT Sponsors            POORAN              HAYLEY             RONAN            NICOLE            JULIA
ONE PLANET       1A. One Planet
LIVING           Living

                 Ben
                 1B.Oneplanet.net

                 Pooran
BDG-LED                                                  2. Bioregional 5A. Oxon
COMMUNITIES                                              Homes          (New Build
                                                                        Communities)

                                                         Anthony          Lewis
ADVISORY                             3. Corporate        4.               5B. Oxon
SERVICES                             Partnerships        Placemaking

                                     Majonne                              Lewis
                                                                          6. BEPIT

                                                         Anthony
                                                                          Doug
UKSSD                                                                                      7. UKSSD

                                                                                           Emily

                                                       High income     Medium income    Low income
                                                      potential        potential        potential
                                                      (£250k+)         (£100k - £250k   (
2018/19 Work plan

In the following 2018/19 work plan we have set out how we will achieve our 2015-20
Strategic Aims and our five key focus areas.

Our Plan is organised into two sections as follows:

   1. Programme and project delivery –We organise our work into seven service
      areas.
   2. Central support - Central team support the delivery of our strategy through
      Leadership and Governance, Development, Communications, Finance, Operations
      and HR.

                                            13
One Planet Living (1)

                Pooran Desai (until oneplanet.net investment comes through) with
MT Sponsor
                Sue, Julia and Ronan leading on various aspects through OP Steering
                Group (OPSG)
Team/Service    Ben Gill
area lead(s)
Strategic aim   One Planet Living is the major globally used and recognised
                framework for creating better places to live and work.

                A global network of One Planet Living enterprises and projects
                provide a compelling experience of sustainable living and working

Strategic          1. Secure more paying customers by understanding their
Objectives            needs and how OPL can help. We believe this will enable us
                      to
                         • Win more OPL-related advisory work from
                            Bioregional’s existing and new customers (PD/BG)
                         • Sell peer reviews and training
                         • Develop new licensing model with partners
                            (PD/All)

                   2. Spin off oneplanet.net in a way that scales OPL as
                      successfully as possible and that considers the interests of
                      Bioregional (SR, TS)

                   3. Strengthen the OPL brand through developing a new brand
                      management strategy which includes

                          •   Secure the TM from WWF which will enable us to scale
                              OPL (PD/SR)
                          •   Capitalise on the proliferation of new ‘One Planet’
                              initiatives by placing OPL as the gold standard mark of
                              commitment (SR)
                          •   Ensure the integrity of the brand when oneplanet.net
                              becomes a separate company (JH)
                          •   Leverage OP.Net global founders (Integral, Sherwood,
                              Urban Equation and FCBS)

                   4. Finalise Bioregional’s new ‘One Planet programme’
                      including finalising all tools, manuals and fees and sharing
                      with all existing partners and staff
                      (BG with JH/EB)

                   5. KR One Planet Cities and Wates One Planet Schools:
                      Successfully implement projects (MF, MG, HBB, LK)

                   6. Develop Integrator Training to a professional standard
                      and promote (BG with RL/SR)

                   7. Support international sister organisations and
                      representatives including Bioregional South Africa,
                      Bioregional Australia and Marika where possible through
                      combined income generation. (BG/PD)

                                        14
Costs and        Costs: (based on 3.7 FTE incl. Pension, NI and OH): £417K
Income
target           FTE: 3.7
(Complete this
once the rest    Income Target: £540K incl. 17% margin
of template is
                 Secured Income 18/19: £99,000 and £181,000 from KR
finished)
                 foundation. Total £280k
                 CL1 Income 18/19: £0
                 Grant Fundraising Target: £150K

Market           Who needs this?
(customers         - Initial targets are a) Cities and their associated organisations
and                    (companies and schools) and b) developers
competitors)       - The approach is available to anyone

                 Who will pay for it? Revenue streams.
                   - Existing partners
                   - Cities and Projects using the new system
                   - Consultants getting Integrator training (target 60 paying
                       integrators at average of £300) and assessments (target 30
                       at average of £300)

                 What is the Value Proposition?
                   - Cross sector engaging ‘hearts and minds’ approach you can
                        use for sustainability strategy and engaging staff and
                        customers
                   - Proven track record
                   - Increases competitiveness/resiliency and reduces risk
                   - It is an approach that you can use yourself and integrate into
                        your existing ways of working

                 Across the potential field available to us, where will we choose to
                 play?
                     - Existing markets: actively pursue cities and developers
                     - Tourism and companies as and when opportunities arise

                 and not play?
                    - Not partner with existing programmes unless on terms which
                       work clearly from a financial perspective for both parties
                    - Not focus on companies initially

                 How will we choose to win against the competitors there?
                    Stick to core OPL philosophy of flexibility not standards with
                    credibility through disclosure, transparency and sharing Minimise
                    obstacles to starting to use OPL– allowing customers to choose
                    how to engage with the programme by having very low barriers
                    to entry but clear opportunities to ‘upsell’
                    - Ensure oneplanet.net embodies core philosophy of OPL.
                        Maximise functionality – effective project management and
                        engagement tool
                    - Build virality into OPL
                    - harness customer recommendations

                 Partners – UN 10 YFP One Planet Network, C40, Global Covenant of
                 Mayors, WWF, ICLEI

                                          15
Actions and     SMART milestones to achieve objectives including targets (include
milestones      and note if outcomes are a commitment to funders or clients.)
(2018/19)
           Q1      -   Finalise Bioregional’s new ‘One Planet Living
                       programme’ incl. tools, manuals & fees (BG with OPSG, TS)
                   -   Benefits of OPL clarified for use in marketing & bids (AP)
                   -   Market research findings shared to inform sales and
                       marketing strategy (PD/JH/RL)
                   -   Cost of running programme & fees Identify what is
                       needed to run core OPL programme and establish costs and
                       income for new services and fees. (TS with OPSG)
                   -   Bioregional’s Marketing strategy implemented including
                       selling OPL advisory services & training, building on our USP
                       as source of OPL, track record and authenticity (JH)
                   -   PR - Organise press trip to Villages Nature in April (JH)
                   -   Training improved by mid-May & CPD certified (BG, RL, SR)
                   -   KR OP cities - first Integrator training & city-wide
                       workshops with cities (PD, BG, RL, HBB, MF, MG)
                   -   Wates OP schools - start working with 4 schools on their
                       OPAPs (PD/LK)
                   -   OPL and various One Planet initiatives & new WWF
                       position – negotiate with parties to arrive at a good outcome
                       for all. (SR, PD)
                   -   OPL Brand & IP strategy developed to take advantage of
                       proliferation of One Planet initiatives and new WWF position.
                       (JH, SR, PD)
                   -   Agree working arrangements between OPL at Bioregional
                       and One Planet Digital should a new company be established,
                       building on Heads of Terms of February 2018. (SR, PD)
                   -   Spin out OP.net if agreed with trustees/investors (SR,TS)
                   -   OP partnership programme – develop offer (BG,PD,JH,EB)
                   -   OP Partners Share new OPL programme with existing
                       partners (incl. Global Founders) and staff (BG with JH/EB)
                   -   Bioregional Australia – develop a way forward which
                       addresses communications and financial issues (BG, PD, JH)
                   -   Sister organisations & representatives – determine
                       resourcing requirements and objectives and agree approach
                       with MT (BG, PD)

          Q2       -   KR OP cities - run stakeholder OPAP workshops (PD, BG, RL,
                       HBB, MF, MG)
                   -   Wates OP schools – complete 4 school OPAPs (LK)
                   -   Run one OP Integrator training course
                   -   Complete first OP Integrator assessments
                   -   Complete 2 peer reviews

          Q3       -   KR OP Cities – support stakeholders and delivery partners
                       (PD, HBB, MF, MG)
                   -   Run 3 Integrator training course
                   -   Complete 5 OPI assessments
                   -   Complete 5 peer reviews
                   -
          Q4       -   KR OP Cities – support stakeholders and delivery partners
                       (PD, HBB, MF, MG)
                   -   Run 3 Integrator training course
                   -   Complete 10 OPI assessments
                   -   Complete 5 peer reviews

                                        16
Resources   What capabilities are necessary to build and maintain to win in our
required    chosen manner?
            People – Who are the team, what skills, what % time on the project,
            new staff needed/grades.

            Staff
               -    PD 40%
               -    BG 3 days per week
               -    SR 20%
               -    JH 20%
               -    EB 20%
               -    Kat 40%
               -    MF 1 day per week
               -    New project officer 33%
               -    Identify and train staff in new OPL system, benefits and costs

            Partners
               - Global Founders
               - OP partners
               - New customers

            Cost - Capital (set-up) and ongoing operational costs.
               - Trip to VN (£4K)
                   A couple of brochures

            What specific support is needed from any of the following central
            support areas?
               - Comms on manual, brochure
               - Comms to help organise and promote Integrator training
               - Steering group time (1 day per month SR, JH, EM, BG, RL

            Grant fundraising:
               - For the platform
               - For expanding cities pilot?

            Business development:
               - Mainly digital promotion and referrals from existing customers

            CEO:
               -    IP and trademark negotiations
               -    Negotiations and relationship with OP.net

            Communications and marketing:
               - Completing brand strategy
               - Comms on manual, brochure
               - Comms to help organise and promote Integrator training

            Policy:
                - Not significant

            Finance:
                - OP platform negotiations and agreement

                                     17
OnePlanet.Net
                 Pooran Desai
MT Sponsor

Team/Service     Pooran
area lead(s)
Stop gates          1) After the funding from the KR foundation for development of
                       the platform has been utilised, if there is no other external
                       funding secured then spending on the platform will stop.

Strategic aim
                 Planet Living is the major globally used and recognised frameworks
                 for creating better places to live and work.

                 Research and propose innovative solutions that will enable One
                 Planet Living.

Strategic                    1. Secure more customers
Objectives
                             2. Spin off oneplanet.net

                             3. Continually improve oneplanet.net functionality

Costs and        Costs: (based on X FTE incl. Pension, NI and OH): TBD
Income
target           FTE: TBD
(Complete this
once the rest    Income Target: Customers £150K, and grants £250K plus capital
of template is   investment into OP Digital (£250K)
finished)
                 Secured Income 18/19: £0
                 CL1 Income 18/19: £0
                 Grant Fundraising Target: £250K

Market           Who needs this?
(customers
and                 -     Cities and their associated organisations (Companies and
competitors)              schools) and b) developers

                 Who will pay for it? Revenue streams.
                   - Existing partners
                   - Cities and Projects using the new system
                   - Consultants for listing after getting Integrator training

                 What is the Value Proposition?
                   - Cross sector engaging ‘hearts and minds’ approach you can
                        use for sustainability strategy and engaging staff and
                        customers
                   - Proven track record
                   - Increases competitiveness/resiliency and reduces risk
                   - It is an approach that you can use yourself and integrate into
                        your existing ways of working

                                           18
Across the potential field available to us, where will we choose to
                 play?
                 Existing markets: Cities, developers and companies mainly via
                 network of One Planet Integrators
                 and not play?
                     - Not partner with existing programmes unless on our terms
                        which work clearly from a financial perspective for both
                        parties
                     - Not focus on companies initially

                 How will we choose to win against the competitors there?

                    -   Stick to core OPL philosophy of flexibility not standards with
                        credibility through disclosure, transparency and sharing
                    -   Have very low barriers to entry but clear opportunities to
                        ‘upsell’
                    -   Ensure oneplanet.net embodies core philosophy of OPL
                    -   Maximise functionality – effective citizen engagement tool
                    -   Build virality into OP.Net
                    -   Ensuring customers are happy every step of the way by doing
                        constant on-line feedback/daily deployment
                    -   Timely to market by launching in April come what may

Actions and      SMART milestones including targets (include and note if outcomes
milestones       are a commitment to funders or clients.)
(2018/19)
           Q1       -   First working tool for cities for KR pilot
                    -   Finalise and validate business plan for OP.net
                    -   Agree division of responsibilities between OP Digital and
                        Bioregional
                    -   Define IP/Brand protection strategy, inc. reputational risk
                        (Bior)
                    -   Secure first customer for OP Digital
                    -   Establish OP Digital as new company
                    -   Secure first round investors
                    -   Continue submitting grant applications and secure at least
                        £50K in grant funding

            Q2      -  Support KR pilot
                    -  Have full working system to capture KPIs to capture impact
                    -  Secure more customers
                    -  Continue submitting grant applications and secure at least
                       £50K in grant funding
            Q3      - Secure second round investors
                    - Fully functional working platform for cities
                    - Secure more customers
                    - Continue submitting grant applications and secure at least
                       £50K in grant funding
            Q4      -   Secure more customers
                    - Continue submitting grant applications and secure at least
                       £50K in grant funding
Resources        What capabilities are necessary to build and maintain to win in our
required         chosen manner?

                 People – Who are the team, what skills, what % time on the project,
                 new staff needed/grades.

                                         19
-   Pooran/Ben/Jan – subject area experts
   -   Barrie - CTO
   -   Digital designers/coders (2 x full time, 1 x 50% time)
   -   Customer development (TBC)
   -   Paul M - Investment

Partners and customers

   -   Paul Tudor Jones
   -   Cities (e.g. in California)
   -   Global Founders
   -   OP partners
   -   New customers

Cost - Capital (set-up) and ongoing operational costs.

   -   Pooran 40%;
   -   Ben 1 day per week
   -   2.5 x coders @ Euros 4k/m
   -   Software licences £20K pa
   -   Kat 40%
   -   Jan Gerhards (?)
   -   Barrie (?)

What specific support is needed from any of the following central
support areas?

   -   Comms to help organise and promote Integrator training and
       drive business to OP.Net

Grant fundraising:

   -   For the platform e.g. Innovate UK

Business development:

   -   Mainly digital promotion

CEO:
   -   IP and trademark licensing negotiations
   -   Negotiations and relationship with OP.net

Communications and marketing:

   -   Completing brand strategy
   -   Comms on manual, brochure
   -   Comms to help organise and promote Integrator training

Policy:
    - Not significant

Finance:
    - OP platform negotiations and agreement

                          20
Bioregional Homes Ltd (2)

Bioregional Homes Ltd has been set up as a wholly-owned subsidiary of the Charity.

 MT Sponsor       Ronan Leyden

 Stop gates        1)      Camden Rd or equivalent is secured and site finder’s fee
                   received (£150k, of which a £30k contribution made to BDG).
                   2)     Incur no more than £120k in costs before having secured the
                   next partnership/site finder’s fee.
                   3)     The alternative ‘mode of operation’ will be to re-assign BDG
                   staff to Sustainable Places and elsewhere, and solely continue with
                   the Managing Director’s time (contractor not staff) until such an
                   opportunity is secured.

 Team/Service     Anthony Probert
 area lead(s)
 Strategic aim    Deliver an income generating pipeline of One Planet Communities
                  around our active areas of core activity in England (where
                  affordability is most acutely an issue) that include a significant
                  proportion of homes that are accessible to local people on ordinary
                  salaries.
 Strategic            1. Partnerships:
 Objectives               This approach involves securing a fee-based arrangement
                          with larger developers based on a % of construction costs
                          paid out on completion of key development milestones, and
                          ideally also including a profit share element.
                              a. Secure at least two more sites to activate income
                                   streams and new OPC projects. Seek additional sites
                                   to roll out model beyond FY18/19.
                              b. Replicate the Tishman Speyer partnership approach
                                   with at least one other (e.g. Grainger, Carey’s or L&G)
                                   by identifying and securing suitable sites for
                                   development within FY18/19.
                              c. Payback historic costs accumulated by BDG within 3
                                   years of operation (FY20/21).
                      2. Direct development:
                           This approach involves setting up SPVs to raise finance and
                           lead development of One Planet Communities that are
                           shaped with the local community and priced according to
                           local incomes.
                              a. For Chobham SPV - secure pre-development, land
                                   purchase and development finance and achieve
                                   planning permission within FY18/19.
                              b. Be open to prospective new opportunities but carefully
                                   minimise time spent pursuing them.
                              c. Have initiated second development by 20/21 and
                                   completed it by 23/24.
                      3. Communicate learning to influence change
                           We will gather learning with the intention of disseminating it
                           widely to influence how affordable sustainable housing can
                           be delivered more efficiently and effectively.

                                           21
Costs and        Costs: (based on 2.7 FTE incl. Pension, NI and OH): £310K
Income
target           FTE: 1.7 [plus MD as full-time contractor]
(Complete this
once the rest    Income Target: £341K incl. 9% margin
of template is
finished)        Cashflow model here.
                 Secured Income 18/19: £0K
                 CL1 Income 18/19: £0K
                 Grant Fundraising Target: £150k

Market           Who needs this, who will pay for it? Revenue streams. What is the
(customers       Value Proposition? Across the potential field available to us, where
and              will we choose to play and not play? How will we choose to win
competitors)     against the competitors there?
                     1) Our partnership offer is designed for enlightened
                         developers with a good track record on high quality
                         development (willing to take a longer-term view on the value
                         of reputation and customer satisfaction), who are looking to
                         improve the customer experience and tap into the latent
                         demand for homes that support modern sustainable living.
                         We aim to partner across private sale and PRS with larger
                         companies that can absorb the additional cost of our service
                         and buy into the model of providing an enhanced offer that
                         will open up new site acquisition opportunities, go through
                         planning more smoothly, sell or rent faster (with lower voids),
                         and encourage long term demand in their offer across the
                         development portfolio based on enhanced profile and
                         reputation. We will focus this offer on urban development’s
                         typically of 150 units upwards, predominantly within London,
                         but be open to opportunities across the South East and
                         possibly Bristol.
                     2) Our direct development offer will focus on identifying (and
                         being approached with) site opportunities where there is a
                         latent or organised community appetite to take an active role
                         in shaping housing development in their local area to provide
                         sustainable and locally affordable homes. The aim is to
                         establish a pipeline of projects, with the proceeds of one
                         seed-funding the next. For pre-development we begin by
                         raising social-impact finance (e.g. CAF or CDS), followed by
                         eventually re-investing our own revenue. For development
                         finance, we explore government loans (i.e. Homebuilding
                         Fund) and equity investment with private impact finance
                         (Sainsbury’s family trusts), development partners (e.g.
                         Carey’s or L&G) and social-housing organisations (e.g. CDS).
                         By working in areas with a strong local community demand
                         for locally affordable homes, the sales and letting of
                         properties will be faster and require much less marketing and
                         sales. We are creating a unique proposition, where we
                         develop a replicable sustainable and locally affordable housing
                         model. We will provide an end-to-end development service
                         that partners with the local community to help raise finance,

                                          22
achieve planning, design and construct and set up
                       governance structures to create a legacy.

Actions and     SMART milestones including targets (include and note if outcomes
milestones      are a commitment to funders or clients.)
(2018/19)
           Q1   1)a) Maintain connection with TS to support land purchase of
                Hounslow site. Continue to seek additional sites through council
                contacts and private leads. These may be suitable for TS or may be
                able to offer to other partners.
                1)b)i) Support Carey’s with a One Planet development vision for the
                Camden Road site to be completed FY1819.
                1)b)ii) Continue to act as facilitator and negotiator for Grainger on
                the Hackbridge site.

                2)b) Have established Chobham SPV and secured £150k pre-
                development finance.
                2)b) Have appointed architects and design team. Have completed
                informal discussion with the LPA. Have engaged local community and
                developed an initial development vision and outline OPAP for the
                project. Have completed the initial site surveys and incorporated
                into planning submission-ready format.
          Q2    1)a) Begin to support the development vision and sustainability
                strategy for the planning submission of Hanworth Rd, Hounslow.
                Continue to seek additional sites through council contacts and
                private leads. These may be suitable for TS or may be able to offer
                to other partners.
                1)b)i) Support Carey’s to complete the One Planet development
                vision for the Camden Road site.
                1)b)ii) Continue to act as facilitator and negotiator for Grainger on
                the Hackbridge site.

                2)a) No further action on this.
                2)b) Have completed a pre-app. Have engaged local community to
                finalise masterplan design and sustainability action plan for the
                scheme. Work on detail of the stage 3 detailed design, planning
                statements and sustainability statement (ready for submission by
                month 9). Have initiated land and development finance
                conversations with at least 3 potential investors/sources.

          Q3    1)a) Continue support the development vision and sustainability
                strategy for the planning submission of Hanworth Rd, Hounslow.
                Continue to seek additional sites through council contacts and
                private leads. These may be suitable for TS or may be able to offer
                to other partners.
                1)b)i) Support Carey’s with any adhoc work for Camden Rd site, but
                mainly put down to give them space to negotiate lease with Kwik-Fit.
                1)b)ii) Aim to conclude the Grainger negotiation on the Hackbridge
                site and have secured the site finder fee.

                2)a) No further action on this.
                2)b) Have completed and submitted planning. Have lined up
                (secured but not signed) land and construction finance, or be close
                to doing so.

                                        23
Q4   1)a) Continue to support the development vision and sustainability
                 strategy for the planning submission of Hanworth Rd, Hounslow.
                 Continue to seek additional sites through council contacts and
                 private leads. These may be suitable for TS or may be able to offer
                 to other partners.
                 1)b)i) Support Carey’s with any a-hoc work for Camden Rd site, but
                 mainly put down to give them space to negotiate lease with Kwik-Fit.
                 1)b)ii) Support Grainger to develop a Sustainability vision and action
                 plan for the Hackbridge site.

                 2)a) Have interacted with at least 1 potential new site for next SPV.
                 2)b) Have secured planning (or on the cusp of). Have secured land
                 and construction finance ready to activate upon planning approval.
                 Have run a procurement process for appointment of the primary and
                 specialist contractors. Have decided on a sales and marketing
                 approach/team.

Resources        What capabilities are necessary to build and maintain to win in our
required         chosen manner?
                 People –
                 Key staff and core team:

                    •    Russell Tame will be Managing Director and will manage the
                         daily operations of the company as well as lead on identifying
                         and securing new partnerships.
                        [NB contractor to Bioregional Homes not an employee of BDG]

                         [ A proportion of following people will be shared with the
                         delivery team/central function]

                    •   Sue Riddlestone will continue to oversee this area and new
                        company (Bioregional Homes) taking an active role in weekly
                        decision making and identifying and progressing new leads
                        and opportunities.
                    •   Ronan Leyden will act as senior development manager
                        leading on delivering the Chobham development and
                        supporting on delivery of support services to partnerships.
                    •   Anthony Probert will act as development manager leading on
                        support with new partnership development and site
                        identification, alongside supporting the delivery of support
                        services to partnerships.
                    •   Doug Drewniak will provide ad-hoc technical support on
                        construction models/techniques and energy performance
                        across the projects.
                    •   Matt Wood will provide ad-hoc technical support on energy
                        strategy and delivery options across the projects.

                 The aim is to establish a secured pipeline of project work and
                 associated income, which will then allow the team to draw in the
                 following roles:
                     • New Project Manager – this role will come in with a
                         background experience of working across the residential
                         development phases to deliver sustainability support.
                     • Existing project officer – this role will provide general support
                         including with administration running the company and
                         meetings, as well as on individual projects spanning
                         partnership support services and direct delivery activity.

                                          24
Partners –
The business model is reliant on securing partnerships with major
developers (to provide our partnership services – “brand licensing”)
and to secure finance to build our own developments. Key partners
this year will include:
    - Tishman Speyer
    - Carey’s
    - Grainger
    - Legal and General

Costs –
They key costs of the business will actually be staff time, overhead
and direct costs such as travel, training, marketing and conferences.
Any capital costs and consultant time for the direct development
projects will be billed through the SPV’s and funded through finance
raised (as per above).

Grant fundraising –we may need occasional ad-hoc support to
raise finance e.g. CAF application and explore impact investment and
finance options.
Business development – the area focuses on delivery with a
maximum of 10% of time on business development (identifying new
sites and securing partners).
CEO: see staff above.
Communications and marketing: We will need support raising
profile, creating a website presence, and promoting our projects as
they are secured.
Policy: We could consider promoting our Chobham approach but will
need to consider carefully. May be better to get the model right
before shouting about it!
Finance: We need support in creating and maintaining the budget
and managing the governance around board meeting, legal guidance
and financial returns.

                        25
Sustainable Business (3)
MT Sponsor       Hayley Baines-Buffery

Team/Service     Majonne Frost
area lead(s)
Strategic aim    Inspire and embed sustainable outcomes across a wider range of
                 corporates for their own operations and customer offer who will
                 become exemplar providers of sustainable homes, food and
                 consumer goods.
Strategic        1. Work with six large companies by 2020 from the retail and food
Objectives       and beverage sectors to create and implement ambitious
                 sustainability strategies and monitor performance.
                 2. Collaborate with the sustainable place making team and develop
                 comprehensive sustainability work programmes for high street
                 retailers and the built environment sectors with an initial portfolio of
                 projects established by 2020
                 3. Refine, improve and launch an online circular value chain
                 assessment tool by 2020
                 4. Be the driving force behind a new mainstream sustainable product
                 or service
                 5. Become recognised as leaders and technical experts in sustainable
                 consumption and production
Costs and        Costs: (based on 7.75 FTE incl. Pension, NI and OH): £499K
Income
target           FTE: 7.75
(Complete this
once the rest    Income Target: £529K incl. 6% margin
of template is
finished)        Secured Income 18/19: £358K

                 CL1 Income 18/19: £0K

                 Grant Fundraising Target: £0K (please itemise what for)

Market           Key sectors: Retail, FMCG, Developers, Construction, Engineering
(customers
and              Key work streams:
competitors)        • Sustainability strategies and action plans
                    • Reporting and data co-ordination
                    • Products and circular economy (reporting and standards)
                    • Implementation support (delivery of action plans/strategy)

                 Value Proposition: What differentiates us from others is that we
                 turn visions into something practical by helping our clients to
                 ‘operationalise’ sustainability visions and action plans.

                 How we compete: We compete through focusing on sectors where
                 we have a strong track record, establishing long term clients and
                 through offering support on issues that are hard to tackle. We can
                 provide detailed practical support that is not offered by other
                 sustainable business NGOs (e.g. Forum and BITC).

Actions and      SMART milestones including targets (include and note if outcomes
milestones       are a commitment to funders or clients.)
(2018/19)

                                          26
Q1        • Within our target sectors, identify key organisations we want
                               to target and put our service offer in writing
                            • Develop our approach for measuring our impact and that of
                               our clients against the SDGs
                            • Explore potential partnerships with digital platforms/business
                               associations e.g. sustainable communications experts who
                               complement our strategic and technical expertise
                            • Explore the development of new services that support
                               strategy implementation e.g. employee engagement
                            • Work with Kingfisher and other partners to test our current
                               methodology with a wider business audience e.g. M&S
                               (Q1+Q2)
                            • Define our project criteria for working on a new mainstream
                               sustainable product or service (technical/secretariat role,
                               scale up existing product/service)
                            • Define 1-3 project ideas that meet our criteria for a new
                               mainstream sustainable product or service and create outline
                               scope of work.
                   Q2       • Content marketing plan agreed and implementation
                               commenced for sustainability strategy, products offer as well
                               as joint offer with place making team (ongoing)
                            • Research status of work carried out by other organisations
                               (including industry associations) on SDG-related KPIs for
                               businesses (July 18)
                            • Feasibility study re: sustainable product or service (aim to
                               secure support from MBA student) (Q2-Q3)
                            • Identify where we can leverage our knowledge and insights
                               from our projects (e.g. smart phone working group work in
                               2017) to influence policy and enable sustainable consumption
                               and production (ongoing)
                   Q3       • Based on research conducted in Q2, establish our own list of
                               relevant KPIs for per relevant SDG/SDG target (for our retail1
                               and food & beverage sectors) (October 2018)
                            • Run SCP event jointly with UKSSD
                            • Aim to work on a concrete project with the selected digital
                               platform partner (Q3 and Q4)
                            • Take learnings from further testing and refine and improve
                               our CVC assessment methodology accordingly
                   Q4       • Test our approach and obtain feedback from corporate clients
                               on our approach to measuring impact against the SDGs
                               (ongoing Q3 and Q4)
                            • Start to explore potential providers and funding opportunities
                               (corporate/grant) for creating a circular value chain online
                               tool – either new or through collaborating with an existing
                               platform.
                            • Funded pilot project in place re: sustainable product or
                               service scale-up
    Resources            People – See FTE allocation
    required             Senior staff member key responsibilities
                            • Hayley – B&Q Account manager and overall partnership
                               manager for Kingfisher. Supporting Claire and Catherine with
                               business development and others as required. Also generates
                               business development leads independently

1
    This could be done based on work done by the BRC. We could explore potential collaboration as well.

                                                       27
•   Majonne – SEAL, deputy responsibilities for overall service
       area budget and implementation of work plan. Kingfisher
       monitoring and reporting lead
   •   Claire – Business development lead focussing on circular
       economy
   •   Catherine – Project delivery lead for non-Kingfisher projects
       and business development lead for non-UK clients and
       partners
   •   Suzannah – Project Manager leading sustainable products
       programme as part of Kingfisher retainer

Project officers: Johanna, Lyndsey and Chloe will work primarily on
the Kingfisher retainer agreement and other projects where required.
Opportunities to lead specific project areas within the Kingfisher
partnership have been identified. Marina is main project officer
supporting sustainable products work. Matt C working across
corporate and place making advisory focussing on energy and
materials/fit out.

We aim to secure support from a Masters or MBA student to produce
a feasibility study for our sustainable product/service objective

Aim to create two new project managers and two new project officer
posts in the next 12-18 months with a net increase of two FTE.

Cost - costs are mainly staff costs. Some direct costs associated
with external consultants, staff training, attending relevant
conferences and design work. Budget for and deliver staff training to
maintain & improve technical capacity. Budget for attending
conferences and to raise our profile through marketing & sponsorship
opportunities e.g. The Crowd

Development - We will spend on average 25% of our time on
business development to deliver our objectives and income target.

Communications and marketing - support to develop and
implement our content marketing plan. Occasional design work
(costed into projects).

Policy
   • We expect we need some support from Policy to help us
       shape our commonly accepted SDG methodology and
       approach to reporting on progress.
   • Support with leverage insights from projects to inform policy
       e.g. re: sustainable consumption and production

Finance - we may need some support from Finance to develop our
Memorandum of understanding with our digital platform partnership.

                        28
Sustainable Places (4)
                 Ronan Leyden
MT Sponsor

Team/Service     Anthony Probert
area lead(s)
Strategic aim
                 Use our One Planet approach and wider sustainability skills to create
                 better and more sustainable places to live, work and do business,
                 predominantly in the UK.

                 In doing this we will:

                    •   Create a financial surplus by providing high-quality,
                        dependable and bespoke sustainability support to developers,
                        planning authorities, property owners and others who design,
                        construct and maintain the built environment.
                    •   Establish long-term partnerships and to embed across
                        lifecycle phases by establishing and maintaining good
                        contacts at multiple levels and departments.
                    •   Achieve impact with urgency and communicate the
                        learning.

Strategic               1.   Secure significant sustainability vision and OPAP
Objectives                   advisory roles on pre-development and masterplan
                             projects using the One Planet framework. One major
                             project per year, with smaller ad-hoc advisory work in
                             addition.
                        2.   Replicate and expand planning advisory support
                             services to other LPAs, predominately within London.
                             Maintain existing and secure at least 1 further significant
                             contract within 2018/19.
                        3.   Replicate and expand sustainable fit-out support
                             services (including SKA, bespoke, post-install monitoring
                             and circular value chains) with at least 3 other companies
                             by 2020
                        4.   Trial the offer of energy and carbon management
                             support services for large estate owners and operators
                             (prioritising the sectors of offices and F&B retail)
                        5.   Develop an SDGs offer around support with translating
                             and applying them to the built environment sector.
                        6.   Collaborate with the sustainable business team (re:
                             aims 3,4,5) and develop comprehensive sustainability
                             work programmes for high street retailers and the built
                             environment sectors with an initial portfolio of projects
                             established by 2020.
                        7.   Make existing OPAL services widely available and
                             test the market with at least 6 groups in 18/19 including
                             3 by BDG staff, and 3 by TbD (who will lead on
                             promotion). Further develop the alternative finance
                             model. Cross promote wider services such as BEPIT.

Costs and        Costs: (based on 3.1 FTE incl. Pension, NI and OH): £197K
Income
target           FTE: 3.1
(Complete this
once the rest    Income Target: £237K incl. 17% margin

                                           29
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