Business of Books 2018: White Paper - Frankfurt Book Fair

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Business of Books 2018: White Paper - Frankfurt Book Fair
Rüdiger Wischenbart

White Paper
Business of
Books 2018:
New tunes for an old trade.

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Business of Books 2018: White Paper - Frankfurt Book Fair
Table of contents

Book publishing is facing many challenges as it adjusts to new consumer habits, new players and new
business models. This white paper explores the underlying trends shaping the transformation, and
takes a closer look at a number of case studies that show how new actors are managing to innovate
in the business of books. In conclusion, the paper identifies a set of principles governing how the
publishing industry is pushing back its horizons in an age of platform-based interactions, community-
driven business dynamics, and crossmedia exploitation of intellectual property.

1. The big picture..............................................................................................................................................03
2. The many ways of reading (and viewing) books today...........................................................05
   2.1. Juxtaposing the perspectives of publishers and consumers.......................................05
3. The new storytellers, and their new models for creating and sharing books..............08
4. How the new approaches are already reshaping different publishing segments ... 1 1
  4.1. The example of children’s books................................................................................................... 1 1
  4.2. Learning platforms.............................................................................................................................. 1 1
About the author............................................................................................................................................. 14

2 / 14        The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
Business of Books 2018: White Paper - Frankfurt Book Fair
The Business of Books 2018:
New tunes for an old trade.

1.		     The big picture

In 2018, book publishers face a number
of challenges that have built up                 Development of 6 leading publishing markets,
steadily in recent years. First and fore-        2006 to 2016, in %, year-on-year, deflated.
most, the great majority of book
markets have declined over the past
decade. Secondly, book reading now
contends with an array of mostly
mobile activities that compete for the
consumers’ attention and appeal to
their budgets and tastes. And thirdly,
the segmentation of the world of
books and of the media universe in
general has created a complex set of
dynamics, specific trends and scenar-
ios, which confronts a fickle audience
with an abundance of choice.

This means that, in order to build
strategies for any given action and at
any moment in time, publishers need
to balance often contradictory priorities:   India with a market value of 6.7 bnUS$ in 2015 (est. By Nielsen), should be
 // They must maintain the stability         included, but no detailed yearly values are available.
    of their ongoing business, yet           © Rüdiger Wischenbart Content and Consulting, and www.BookMap.org
    innovate and explore new oppor-
    tunities, new models, new target
    audiences.                               Revenue vs. production in the European Union,
 // They must keep their focus on            Germany and France (2008 to 2016, year-on-year in %)
    revenues from printed books,
    while extending their digital port-
    folios with e-books and digital
    audio downloads, and through
    subscription and streaming platforms.
 // Ultimately, they have to reach the
    end     consumer     directly,  which
    requires a highly sophisticated
    integrated digital workflow in-
    house, while competing with actors
    such as Amazon, or self-publishing
    communities of authors and readers,
    who are simultan-eously a traditional
    publisher’s key business partners
    and fiercest competitors.

 A cold wind is blowing in the book-         Data source: National publishers associations and FEP; Analysis
 lover’s face.                               © Rüdiger Wischenbart Content and Consulting, and www.BookMap.org

3 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
1. The big picture

 In Germany alone, over six million                          However, these economies were                                    ferred means of accessing content,
 book buyers disappeared in the five                         hugely strained in recent years, which                           and increasingly also for consump-
 years from 2012 and 2016, reducing                          has had an impact on consumer                                    tion and shopping. Most traditional
 the publishers’ target audience to                          spending on books.                                               book readers still take a different
 30.6 million, its lowest level in a long                                                                                     approach, and the publishers have
 time. This was the alarming finding of                      Numerous publishers chose to pursue                              yet to learn how to broaden and
 a study conducted by the German                             the risky strategy of compensating                               optimize their presence, and that of
 Publishers & Booksellers Association                        for their reduced sales by increasing                            their products in the mobile universe.
 and the market research firm GfK, in                        their output of new titles – and by
 early 2018 (www.boersenblatt.net/                           raising prices. The sustained high                               For the ‘millennial’ generation, and
 markt/marktdaten).                                          level of production led to a widening                            increasingly for all consumers, mobile
                                                             gap between the number of new                                    is a crucial point of access for their
 For the past decade, however, shrink-                       books competing for the readers’                                 engagement with content – for
 ing book markets have been a                                attention, and the shrinking sales                               exploring choices, identifying their
 common feature around the world.                            figures. This pattern can be seen                                personal options, discussing and shar-
 Of the six largest publishing markets                       across Europe, with Germany a rare                               ing content with friends and peers,
 worldwide, only China has escaped                           exception.                                                       and making purchasing decisions.
 this trend, at least once inflation is
 factored in.                                                Ultimately, declining average print                              In the past few years, millennials have
                                                             runs reduced incomes and hit the                                 steadily increased the amount of
 Spain, which was particularly strongly                      bottom line, especially for many of                              time they spend online on mobile
 hit by the economic crisis, has lost over                   the mid-sized publishers. The option                             devices. But traditional readers have
 a third of its turnover from books. The                     of setting higher prices has brought                             also exhibited a similar trend, albeit
 fall-out would have been even worse                         slightly better news, at least in the UK                         at a lower level. Publishers need
 without a steady volume of exports to                       and Germany for the time being,                                  to understand this development as a
 North and South America, which still                        where despite selling fewer copies,                              crucial strategic challenge: the smart-
 account for up to half of the big pub-                      the raised priced have still generated                           phone has become the most impor-
 lishers’ revenues. Italy has achieved a                     a slight increase in revenues.                                   tant point of access for people’s con-
 level of relative stability only in the last                                                                                 sumption in general, including the
 couple of years, following a steep                          A much more profound challenge                                   books they choose to read – even if
 nosedive. Even most of the emerging                         has come from a fundamental shift in                             they ultimately decide to buy a
 economies ran into significant difficul-                    consumer behaviour. “Mobile is eating                            (printed) book. Publishers must find
 ties. Countries such as Brazil, Mexico                      the world,” said Silicon Valley analyst                          out how to have a strong presence
 and Turkey had been considered                              Ben Evans, as early as in 2014, when                             on mobile devices.
 promising new markets, with new mid-                        he pointed out that, especially
 dle-class readerships hungry for better                     among the younger generation,
 education and more entertainment.                           smartphones are now by far the pre-

 Mobile Time Rising Steadily                                                              Mobile Time Rising Steadily                                                             Millennial
                                                                                                                                                                          2:52
                                                                                                                                                        2:37
                                                                                                                                          2:29
                                                                                                                                                                                  Traditiona

                                   18%                                                                            1:49
                                                                                                                              2:12
                                                                                              1:25

                                          Millennial Book Lovers                                                                                                          1:08
             Traditional Readers                                         100%                                                                           0:56
72%                                                                                                                                       0:46
                                                                                                                                0:41
                                                                                                                  0:33
                                                                                              0:26
                                                                                                                                                         Millennial Book Lovers
                                                                                                                                            2:52
                                                                                              2012               2013          2014      2015           2016             2017
                                                                                                                                2:37
                                                                                                                 2:29
                                                                                                     Millennial Book Lovers                              Traditional Readers
                                                                                2:52
                                                                2:37   1:49
                                            2:29                                       2:12
                                                      1:25                                           Traditional Readers
                                                                                         Fig. 4: Even though older ‘book lovers’ still spend less
                    1:49
Fig. 3, GWI 01            2:12
                                                                                         time on their mobile devices than millennials, the share
   1:25                                                                                                                       1:08
% of online activities that are more likely to be carried                                is steadily increasing
                                                                                                      0:46
                                                                                                                for
                                                                                                                 0:56 both these target audiences of
                                                                                         0:41
out on mobile vs. PC/laptop © GlobalWebIndex  0:26  2018.0:33                   1:08
                                                                                         publishers. © GlobalWebIndex 2018.
                                                                0:56
                                            0:46     2012              2013             2014                    2015           2016        2017
                                   0:41
                    0:33
      0:26

      2012         2013            2014    2015                2016             2017

4 / 14       The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
2. The many ways of reading (and viewing) books today

2.   The many
2.
waysTheof reading
           many ways of reading
(and (and
      viewing)
            viewing) books today
books today

There have always been significant               and various online communities for            ent points in their lives, people may
differences between the book markets             creating and consuming stories have           opt for a self-published quick read or
in different countries. The consumers’           soared in importance. Newspapers              watch a TV episode when commut-
choices in allocating their time and             and magazines have become less                ing in the morning; they might choose
spending on books – for educational              influential as providers of information       more complex leisure time reading
materials or entertainment, or as gifts to       about new titles and topics to con-           when on a vacation, and educate
their children – reflect not only pro-           sumers, who now prefer to discuss             themselves for a new job in between.
found cultural habits, but also the aspi-        their daily intake among themselves           Publishers and traditional retailers
rations and affluence of the respec-             on social media.                              must find a dynamic and competitive
tive societies.                                                                                approach that enables them to
                                                 Most importantly, boundaries related          address all these new offers. But at
The share of children’s books and                to the culture and business of books          the same time it is becoming more
textbooks varies from 24 % in Italy              have      become       highly   blurred.      and more difficult to maintain an
and Brazil, to well over 40 % in Spain,          One book’s fiercest competitor may            overview over these multiplying offers.
Australia and New Zealand. Reading               not be another book, but rather a
for pleasure, which arguably drives              video, a TV series, a game, or some-
sales of fiction, accounts for less than         thing entirely different – a chat online      2.1.   Juxtaposing the
a quarter of spending on books in                with friends or anyone connected to           perspectives of pub-
New Zealand, Australia, South Africa             one’s virtual neighbourhoods.                 lishers and consumers
and India, compared to an impres-
sive 39 % in Italy.                              The direct result is a radical segmen-        Among the professional observers of
                                                 tation in the business of books.      100%    publishing markets, and certainly
In recent years it has become ever               New actors are emerging (first and            among the trade  24%media, many still 20%
more challenging to map book                     foremost, the not-so-new Amazon),      80%
                                                                                                33%
                                                                                               consider                       36%for
                                                                                                         the bestseller42%charts
                                                                                                        38%
                                                                                                                                                    4
markets, as the consumption of books             new business models such as sub-              hardcover fiction as the gold stan-
and the cultural habit of reading                scription and streaming services are          dard when it comes to identifying
                                                                                        60%
have become more segmented.                      spreading, and habits of the fickle           important new 37%  works that merit
                                                                                                                                     57%
Publishers are no longer the only                audience are becoming more fluid.             media
                                                                                                43%   attention as well as marketing
                                                                                        40%
                                                                                                        36%             31%   44%
providers of books. Self-publishing              At different times of day, or at differ-      budgets.                                             3

                                                                                         20%                          39%
                                                                                                          26%                 27%
                                               International Markets by genre                   24%                                   20%   23%     2
                                                                                         0%
                                                                                                 UK       Ireland     Italy   Spain   SA    India   A
 100%
                                                                                                Children's inc Text

                               24%                    20%                       24%             All Non Fiction
  80%
         33%       38%                         36%                                              Fiction
                                       42%                     46%     44%

  60%
                                                                                               Fig. 5 International markets
                               37%                                                             divided respectively into
                                                      57%                       48%
         43%       36%                                                                         children’s books (including
  40%                                  31%     44%
                                                                31%    34%                     textbooks), non fiction and
                                                                                               fiction titles. © The Nielsen
  20%                          39%                                                             Company
         24%       26%                 27%            23%      23%              29%
                                               20%                     22%
   0%
          UK       Ireland     Italy   Spain   SA     India     AUS     New     Brazil
         Children's inc Text                                          Zealand
         All Non Fiction
         Fiction

5 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
2. The many ways of reading (and viewing) books today

By mid-February 2018, when the              offered by traditional publishers. They                   for  this  one    author’s books.
spring programmes entered the               exclude most of the self-published                        (www.catherine-shepherd.com)
bookshops, four new titles had              market segment, despite its continu-
entered the top ranks of hardcover          ous growth in recent years. They are                      Seven of the top-10 listed authors
first editions in Germany – all of them     also 'tidied up’ to exclude titles the                    publish with Amazon directly, or with
written by authors with an already          editors think might distort results,                      one of Amazon Publishing’s imprints.
high       international    reputation:     notably all educational and related                       Six of the top-ranking titles fall in the
“Still Me”, the third volume in British     materials, as well as calendars and                       “romance” genre. Only one author on
writer Jojo Moyes’ widely acclaimed         books       from    non-conventional                      the list is in translation: J.K. Rowling,
Lou Clark series; the fourth volume of      sources, like most of the production                      with a set of digital editions for Kindle
Elena Ferrante’s globally hyped saga        from Amazon Publishing.                                   as well as digital audio downloads of
of Neapolitan women; German star                                                                      her works, which have been trans-
author Bernhard Schlink’s “Olga”, the       By contrast, Amazon’s listings portray                    lated from English and released by
story of another heroine struggling to      precisely this mix in its raw form, just                  her own, innovative online platform,
find herself; and Japanese Haruki           as the consumers pull it into their                       Pottermore. (www.pottermore.com )
Murakami’s latest gift to his world-        virtual shopping baskets, including
wide community of dedicated fans,           self-published titles, and – increas-                     In Amazon’s top-10 listing across all
“Killing Commendadore”.                     ingly relevant – sales of all formats:                    categories (books, Kindle and audio),
                                            print, Kindle and audio. In this respect,                 Shepherd comes in second, behind
A more realistic bestseller list, includ-   Amazon’s charts look at the business                      Rowling. Two authors published by
ing not just novels but any output          of books through a consumer’s eyes.                       traditional houses made it into the
from publishers across the board, is                                                                  higher ranks: the US journalist Michael
certainly less flashy. By mid-January,      In Amazon’s list of top-10 titles for                     Wolff, whose “Fire and Fury” about
Bernhard Schlink’s “Olga” was num-          mid-January, the “Literature and                          President Donald Trump is counted
ber one, followed by a tale about the       fiction” category did not have a single                   with combined sales figures for the
meaning of life from superstar coun-        author in common with the more                            English and German editions, and
sellor John Strelecky, a surprise hit       traditional charts that excluded                          long-standing blockbuster author
from the Norwegian Maja Lunde,              self-published works unavailable in                       Dan Brown.
“The History of Bees”, and a guide to       ordinary bookshops. Instead, the list
healthier aging by a doctor and a TV        was headed by Catherine Shepard, a                        It was only in the “Books” category
personality. At number five in this list    German crime writer with an English                       that a more conventional mix of pub-
was the paperback edition of a basic        pseudonym, who focuses on her own                         lisher types could be found behind
law volume, which always records            community of readers and publishes                        the top-listed titles, as nine of the
high sales figures.                         through Kafel Verlag, set up specially                    bestselling books had been released

Indeed, all these books sold more
copies than any other new fiction                  German Amazon TopByGermany
                                                                      10, byAmazon
                                                                       publisherpublisher
                                                                                 type (Jan 2018) type (Jan 2018)
                                                                                        Top 10

from traditional publishers in Europe’s     100%

largest book market. These lists            90%

aggregate point-of-sale data from a         80%

representative mix of bricks-and-           70%

mortar stores and online purchases,         60%

including Amazon, which is Germany’s        50%

leading book retailer and the largest       40%

point of access to reading, world-          30%

wide.                                       20%

                                            10%

The online retailer’s own perspective        0%
                                                        All categories         Books                                Literature & fiction   crime & thriller
is clearly different, though, as its                                       Amazon   Non-traditional   Traditional   Top self-published

notion of the book-buying market
includes all kinds of books, be they        Fig. 6 Comparing the contributions to Amazon’s sales by traditional and non-
from traditional publishers, self-pub-      traditional publishers (the latter including innovative publishers such as
lishers or from Amazon’s own publishing     Pottermore.com), as well as self-publishing and Amazon’s own publishing venture,
services. Charts based on point-of-         across different genres and publishing categories.
sales data in both traditional and          Analysis © 2018 Rüdiger Wischenbart Content and Consulting, and www.
online retail reflect the products          BookMap.org

6 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
2. The many ways of reading (and viewing) books today

by traditional publishers, with just
one author having self-published.                   German Amazon Top 10,                                                                                             French Amazon Top 10,
Yet even here, half the titles fall into            by category
                                                          Germany(Jan  2018)
                                                                  Amazon Top 10                                                                                       by category   (JanTop
                                                                                                                                                                            France Amazon 2018)
                                                                                                                                                                                            10
                                                                              By category (Jan 2018)                                                                                        By category (Jan 2018)
the subcategory of “self-help”.               100%                                                                                                                 100%
                                                                                                                                                                    90%
                                               90%

Only two were fiction titles, one by           80%                                                                                                                  80%
                                                                                                                                                                    70%
                                               70%

Rita Falk, a hugely popular German             60%
                                                                                                                                                                    60%
                                                                                                                                                                    50%
                                               50%

author of local crime stories, and a
                                                                                                                                                                    40%
                                               40%                                                                                                                  30%
                                               30%                                                                                                                  20%
modern classic written by the Swiss            20%                                                                                                                  10%
                                                                                                                                                                     0%
                                               10%

writer Friedrich Dürrenmatt.                       0%
                                                           All categories            Books           Literature & fiction      Audio              Kindle
                                                                                                                                                                                All categories           Books             Literature & fiction         Kindle

                                                                                                                                                                       non fiction      selfhelp     fiction     fantasy     crime, thriller, mystery     romance
                                                         non fiction      selfhelp        fiction      fantasy      crime, thriller, mystery     romance

In the wider perspective across four
                                                    Italian Amazon       Top 10,                                                                                      Spanish   Amazon
                                                                                                                                                                             Spain          Top
                                                                                                                                                                                   Amazon Top  10 10,
European markets, Germany, France,                          Italy Amazon Top 10
                                                    by category     (Jan
                                                           By category (Jan 2018)
                                                                            2018)                                                                                     by category    (Jan
                                                                                                                                                                            By category (Jan 2018)
                                                                                                                                                                                             2018)
Italy and Spain, comparing Amazon’s         100%                                                                                                           100%
                                                                                                                                                            90%
charts for different categories reveals      90%
                                             80%                                                                                                            80%
                                                                                                                                                            70%
                                             70%
a remarkable divergence. In all four         60%
                                             50%
                                                                                                                                                            60%
                                                                                                                                                            50%
                                                                                                                                                            40%
markets, the hugely popular genre of         40%
                                             30%
                                                                                                                                                            30%
                                                                                                                                                            20%
                                             20%
romance        fiction    has      risen     10%
                                              0%
                                                                                                                                                            10%
                                                                                                                                                             0%
                                                                                                                                                                  All categories             Books             Literature & fiction         Kindle               Romance

to take an astoundingly prominent
                                                        All categories            Books       Literature & fiction          Kindle          Romance
                                                                                                                                                                  non fiction       selfhelp       fiction        fantasy        crime, thriller, mystery        romance
                                                   non fiction         selfhelp     fiction         fantasy      crime, thriller, mystery      romance

share     of     readers’   purchases.
                                             Fig. 7 Analysis © 2018 Rüdiger Wischenbart Content and Consulting, and
With many of these titles being self-
                                             www.BookMap.org
published and sold at very low prices,
and backed by Amazon’s marketing
muscle, romance has become a large
commercial segment in which tradi-
                                                                                   Amazon Top 10 in "Books" (Jan 2018)
tional publishers now participate
from an outside position.                                                               By category & country

In all four countries, titles from tradi-
tional publishers only maintained a
dominant presence in the category
“books” thanks to a strong showing
by general fiction, crime fiction and
self-help books. In fact, the book
business has become segmented by
publisher type – with a sharply com-
petitive rift between publishers and
Amazon’s own production – as well
by genre and format, with mass mar-          Fig. 8
ket publications, e-books and the
growing digital audio section brought
together under the widening umbrella        uses to create these charts have                                                                                      sense to use both perspectives.
unfurled by Amazon.                         been widely and critically debated,                                                                                   Comparing these detailed snapshots
                                            as they combine actual sales num-                                                                                     across countries helps us develop an
Amazon’s charts from mid-January            bers with the statistics for loans and                                                                                understanding of country-specific
2018 for four non-English-language          streaming through Kindle Unlimited,                                                                                   developments, compared to those
European markets – Germany,                 and more recently also the Amazon                                                                                     occurring    across    the       board.
France, Spain and Italy – are puzzling,     Prime programme, and it does not                                                                                      For publishers, such analysis is there-
yet they also highlight significant         reveal details for each platform.                                                                                     fore a crucial strategic exercise
national differences. At the same                                                                                                                                 through which to gain a better under-
time they reveal a unifying approach        For the purposes of this paper, this                                                                                  standing of the competition and of
that promotes books independently           allows the juxtaposition in a single                                                                                  consumers’ expectations, and help-
of national preferences, across for-        case study of two divergent per-                                                                                      ing them match their supply with
mats – with no strong bias toward           spectives on the business of books,                                                                                   demand.
print, Kindle or audio formats – and        both of which are valid and mean-
always with the clear aim of setting        ingful. For a realistic assessment of
lower prices. The algorithms Amazon         the book business it makes a lot of

7 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
3. The new storytellers, and their new models for creating and sharing books

3. The new story-
tellers, and their new
models for creating
and sharing books

The continuous decline in overall book
markets coincides with an astonishing
growth in the number of new ventures
and new concepts for bringing
authors’ work to audiences. Often
enough, these ‘new models’ are
hybrids, inasmuch as they team
together true and bold innovation
with well-established services.

One prominent example of such an
unlikely combination is aimed at a
surprising global audience – young
girls. “Good Night Stories for Rebel
Girls”, first published in the autumn of
2016, contains biographical portraits
of 100 outstanding women from
around the world and throughout his-
tory, accompanied by colourful,
expressive illustrations.

Created by authors Elena Favilli and
Francesca Cavallo, the book has sold
over a million copies worldwide. Its
import can only be fully grasped if we
look at the extent of the entrepre-
neurship that turned a brilliant book
project into the seed for a new media
company, Timbuktu (www.timbuktu.me).
                                             Fig. 9 Good Night Stories for Rebel Girls, Vol 2, 2018.
Favilli and Cavallo originally moved         Portrait of Beyoncé. © 2018 Timbuktu Labs.
from their native Milan, in Italy, to
Silicon Valley, where they established an
accelerator for a social community           For their principal product set-up        Remarkably, the book’s title manages
project labelled Timbuktu. Their ambi-       and strategy they were betting on         to highlight all the critical elements of
tion was to re-invent ‘play’ with ideas      innovation, but to get the book           the success story in just five words.
ranging from the architecture and            published Favilli and Cavallo signed      “Good Night Stories for Rebel Girls” is
design of playgrounds and a smart-           licensing deals with leading tradi-       a book for a target readership defined
phone app that enhances the experi-          tional publishers. These included         by age, ambition and vocation (and
ence of children playing outdoors,           Penguin Random House in the UK,           perhaps also the wishes of their mid-
to the publication of bedtime stories.       and Mondadori and Planeta, the            dle-class parents); it is for young female
The guiding idea linking these diverse       dominant houses on the Italian and        readers who want to stand out,
things is the wish to empower those who      Spanish     markets      respectively.    become empowered, and even rebel;
play through ingenious product devel-        In Germany, on the other hand, the        and it is a book they should read at a
opment and ultra-professional market-        independent literary publisher Han-       time when nothing distracts them
ing. They obtained their initial financial   ser secured the deal, and in France       from reading, and when even their
resources from record-breaking crowd-        it was the small Editions Les Arènes.     parents can be kept outside the room.
funding campaigns at Kickstarter.

8 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
3. The new storytellers, and their new models for creating and sharing books

The very act of reading this special        rate giant Hachette recently acquired       Pottermore was initially conceived in
book binds the readers into a tight         another boutique publishing and             2008 to distribute digital versions of
community. The sequel, “Good Night          marketing    platform,     Bookouture,      the seven Harry Potter books, built on
Stories For Rebel Girls Volume 2”, was      which has been particularly effective       a community of its enthusiastic read-
released in early 2018.                     at pushing genre fiction titles into the    ers. From these early and modest
                                            higher ranks of Amazon’s Kindle list.       beginnings, an integrated digital
Most major markets have seen an                                                         publishing, e-commerce and enter-
explosion in the number and diversity       Meanwhile, the German arm of the            tainment company has evolved which
of new publishing enterprises explor-       Swedish Bonnier group has devel-            is now re-defining the underlying driv-
ing new ways of doing business based        oped “Vorablesen”, an online reading        ing forces of publishing. In the context
on books, or of established older           community based in Berlin, which now        of the 21st century digital industry,
houses setting up new departments           counts 52,000 members who get the           that is not unlike what Walt Disney
or acquiring start-ups. In Germany,         chance to read excerpts of books            achieved with Mickey Mouse in the
many observers were surprised by the        prior to publication, and to win copies     first half of the 20th century.
sudden success of the “Schmahamas           of new e-books. Impressed by its suc-
Conspiracy”, a story derived from the       cess, it has since decided to roll out      Many more permutations of this plat-
popular video game, Minecraft. It was       localized versions of the community in      form approach have emerged over
co-authored by a YouTuber under the         the USA (Bookish First) and the UK          the past decade or so. In China, online
alias “Paluten” and a staff writer of the   (Readers First).                            communities that connect writers
publisher, a spin-off of Bastei Lübbe                                                   directly to readers began running
founded in late 2016 with the specific      Most of these innovative models dis-        several years before those in America,
remit of reaching an “influencer-           play the same distinctive traits and        where digital publishing and self-
driven” millennials market niche. The       patterns:                                   publishing only started in 2007, when
parent company, Bastei Lübbe, had            // They are all highly entrepreneurial,    Amazon’s Kindle Direct offered a pub-
been experimenting for a while with             with a book, a series or a set of       lishing environment to aspiring
new business models, and making                 characters conceived in ways            authors. From its earliest days, this
investments at the peripheries of tra-          that allow for their exploitation       immensely popular publishing model
ditional publishing. It even had to             across media formats and                has been fuelled by serialized fiction
undergo deep restructuring after a              territories, driven by highly           consumed in small packets, mostly on
series of failed strategic ventures.            professional branding.                  smartphones. With sound commercial
                                                                                        logic, the online gaming company,
In the UK, the boutique publisher            // Platforms are a key concept, as         Shanda, acquired the ground-break-
Unbound, which was co-founded by                they enable enterprises to cater        ing platform Qidian, just as the online
author John Mitchinson, specializes in          directly to the end-consumers,          community was gaining serious
the crowdfunding of non-fiction                 allowing the distribution, not just     momentum, with millions of active –
books. As such, it always generates             of books, but of any products and       paying – users. However, this turned
valuable data on its target audi-               services through digital channels,      out to be just a passing phase, once
ences. Unbound has issued numerous              while at the same time optimizing       Qidian’s founder Wu Wenhui recog-
successful books, such as “The Good             marketing and sales activities by       nized the ultimate business potential
Immigrant”, devoted to specific com-            force of the user data they generate.   of observing the authors and stories
munities and areas of activism. How-                                                    that caught on particularly well with
ever, it halted its recent expansion         // Through the creation of fan             readers. These contributors could be
into genre literature as it could not           communities and personalized            approached with incentives to turn
meet its initial expectations.                  interactions with the audiences,        their stories into other media formats,
                                                the sale of items one-by-one is         including games and video series,
Quite a few innovative approaches to            increasingly being replaced by          and even printed books. Following his
publishing focus on the development             continuous exchanges framed as          intuition, Wu started an entirely new
of characters, and illustrative story-          subscription models, with stream-       ‘literature’ division at Tencent, one of
telling formats. Examples include the           ing replacing delivery by down-         China’s leading digital behemoths.
internationally expanding London-               load.
based children’s publisher Nosy Crow,                                                   Among its major assets Tencent owns
and the Finnish Kaiken Entertainment,       This bundling of new ways of                WeChat, which combines the country’s
a spin-off of the marketing agency,         organizing the entire value chain, from     most popular messaging application
Rovio, whose Angry Bird brand               creation all the way to consumption,        with   e-commerce       functionality.
became a worldwide hit. Through its         was pioneered by British author JK          As such, it provides digital, smart-
British subsidiary, the French corpo-       Rowling, with Pottermore.                   phone-based tools to almost all Chi-

9 / 14     The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
3. The new storytellers, and their new models for creating and sharing books

nese for organizing their daily lives.
Another asset of Tencent is its video
streaming division, which commis-
sions movie productions similar to
Netflix in the West. Thus investing in a
story-generating      community      for
authors and readers presented a
perfect opportunity.

In the second half of 2017, Tencent
listed its now re-branded “China Lit-
erature” division on the Hong Kong
Stock Exchange, thereby raising US$
1.1 billion and making it the “most prof-
itable IPO debut in a decade,”
according to the South China Morn-
ing Post.

Comparable experiences of online
writing and reading in the West are
probably less spectacular, but they
still follow the now-familiar tale of
crossmedia exploitation of intellec-
tual property generated in their com-
munities.

The Canadian authors’ community
Wattpad was founded in 2006, a year
ahead of the launch of the Kindle.
With 2.5 million registered writers in
January 2018, it has now been
rebranded as Wattpad Studio to
become a hub where, according to
the company’s mission statement,
“the entertainment industry finds its
next great idea.” Several deals have
indeed recently been announced in
which WattPad authors have signed
contracts, not just to publish with the
likes of Penguin Random House or
Harper Collins, but also for subscrip-
tion video streaming projects with
Netflix and its peers.

10 / 14    The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
4. How the new approaches are already reshaping different publishing segments

4. How the new
                                                        Leading authors and brands in 2017
approaches are                                       Despite decline, Harry Potter stayed on top
already reshaping
different publishing
segments

Big-brand authors creating and
dominating specific market niches in
an increasingly segmented environ-
ment – an environment in which readers
attach their loyalty to authors rather
than to formats like books; an
environment in which those who
succeed find opportunities to estab-
lish an even wider international reach.      Fig. 10 UK sales by leading authors and brands in 2017 © The Nielsen Company
These factors – now familiar to read-
ers of this paper – are the strongest
forces shaping the most rapidly
developing segments of the global           Shanghai, has since been echoed             GBP 16.9 million in 2017. She is followed
book business.                              in Beijing, where another international     by David Williams (“Mr. Stink” etc.; total
                                            event for the segment will be launched      sales of GBP 16.6 million) and Julia
4.1. The example of                         in 2018.                                    Donaldson (“Gruffalo”; GBP 14.9
children’s books                                                                        million), both of which easily dwarf
                                            This is far from being a universal trend,   Disney’s combined sales (GBP 2 million)
As Italy apparently recovers after a        as the children’s and young adult           and those of the “Wimpy Kid” (GBP 6
long decline, it is children’s books that   books segment remains largely flat in       million), whose author Jeff Kinney has
publishers must thank most for the          France and the UK, and is even declin-      lost much of his momentum over the
light on the horizon. With “Good Night      ing slightly in the USA. (In the UK, on     last five years. (Source: Nielsen)
Stories for Rebel Girls”, Elena Favilli     the other hand, the sub-segment of
and Francesca Cavallo, originally           children’s non-fiction has experienced      Sector-specific initiatives are not lim-
from Milan, returned to their home          unbroken growth for the past five           ited to branding or promotions around
market with a bang, selling more than       years). Modest fluctuations often           specific authors, nor to the accom-
300,000 copies in Italy alone.              reflect the impact of a particularly        panying expansion of merchandizing
According to Nielsen, that is four-         strong title or author – or the lack        or crossmedia exploitation such as
and-a-half times as many as the next        thereof.                                    with the British “Peppa Pig” series,
bestselling children’s title, Wonder, by                                                which targets four-year-olds with
RJ Palacio.                                 The German children’s book segment          both books and videos. Entirely new
                                            recorded a decline of 2.2 % in 2017,        business approaches promise that
In China, the children’s book segment       which should be seen in the context of      the transformation has only just
grew by 17 % in 2017, after a stagger-      a 9 % increase the year before, largely     started. Amazon has moved into this
ing rise of 29 % the previous year,         due to the “Harry Potter effect”            field by launching a paid subscription
clearly illustrating the huge aspirations   (Börsenblatt) arising from the release      service with curated selections for
of parents (and grandparents) for the       of “Harry Potter and the Cursed Child”.     three different age groups: 3 to 5, 6 to
cultural education and entertainment        The first four months of 2018 saw a         8 and 9 to12 years.
of their offspring. A government drive      return to the modest growth rate
to promote domestically produced            of 1.8 %. (Source: Börsenverein.            4.2.     Learning platforms
books for younger readers over              Branchen Monitor Buch)
imports has so far produced few                                                         TES is truly a veteran of British educa-
meaningful results. Nevertheless, the       In the UK, JK Rawling is still one of the   tional publishing. Founded in 1910 as a
enthusiasm for global characters and        biggest selling authors. Her Harry          pull-out section, the Times Educa-
brands, which already prompted              Potter brand, including spin-offs and       tional Supplement provided teachers
a dedicated children’s book fair in         merchandising, achieved sales worth         with learning materials for almost a

11 / 14    The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
4. How the new approaches are already reshaping different publishing segments

century until it encountered severe        solutions for specialized learning         their business outlook, such as have
problems in the early 2000s.               situations or specific topics – from       already become familiar elsewhere in
Being entirely dependent on its            medical training and beefing up            this paper. The various platforms offer
declining print advertisements, it faced   maths skills in school, to helping         them new distribution channels, but
being closed down until, at the elev-      establish collaborative approaches         at the price of surrendering their con-
enth hour, it reinvented itself as TES,    in the classroom and ensuring a            tact to the end-users to the platform
an online platform with a digital mis-     professional level of organization.        providers. They can slice and edit
sion. Once again it targeted teachers      Some of these new entrants have            their content into smaller bits that can
with learning materials, yet this time     successfully formed communities that       be re-combined and re-purposed.
exclusively in digital formats. A          attract hundreds of thousands of           But that calls for new and costly tech-
decade later, TES now caters to a          members.                                   nologies, which come from far outside
community of over eight million                                                       the publishers’ core competency.
teachers and has recorded more than        Here, too, we see a business area in       Lastly, they must experiment with, and
a billion downloads. These include         transition that has witnessed the          invest in entirely new business models,
resources from educational publish-        entry of new competitors whose             like streaming, renting or subscription,
ers, as well as materials created by       backgrounds and expertise do not lie       while trying not to lose their incomes
teachers for their peers.                  in teaching and learning at all, but in    from more traditional practices too
                                           technology. Amazon, Apple and              quickly along the way. This again
Higher education needs its “Netflix        Google are each pushing tools and          requires capital while raising the
moment”, declared Michael E. Hansen        distribution mechanisms for a new          entrepreneurial risk, and it is leading
in an article for the World Economic       learning market, while yet another         to a wave of consolidation.
Forum in Davos, in spring 2018.            brand of start-ups are using machine
The CEO of Cengage can look back           learning and artificial intelligence to    However, learning is by definition
on his own challenging years, when he      create an entirely new context             about making new choices and
transformed the company, with              of know-how, monitoring and optimi-        crossing     frontiers.  Interestingly,
annual revenues worth US$ 1.5 billion,     zation for the experience of               educational publishing is a sector
from a traditional educational publisher   knowledge generation.                      that boasts a remarkable number of
– formerly Thomson’s Education divi-                                                  companies over a hundred years old,
sion – into a company focused on its       The transition is well reflected in a      or companies with origins in family
end-consumers,        the     students.    changing language. The teacher-            business created in the 19th century.
Despite having defended Cengage’s          centric term “educational” is being        They grew up by spearheading the
strong market position in an otherwise     replaced by “learning”, “textbooks”        revolution in knowledge and mass
shaken educational sector, Hansen is       become “materials”, which can be           education in those times, finding new
currently facing a revolt from his         “accessed” by students with a              approaches backed up by the
authors. These are opposed to the          subscription, rather than purchased.       innovative technologies and organi-
subscription     service    “Cengage       These materials can be blended             zations of their day. Perhaps this
Unlimited”, which Hansen launched in       to form a digital learning environment     reference to a distant past represents
December 2017.                             with,    ideally,   more     interactive   their Ariadne’s thread to help them
                                           exchanges between teachers and             find a path through the labyrinth
Pearson, too, has opted for a sub-         learners, who interact on “platforms”      ahead.
scription service aimed at the “Spotify    that allow the teacher to closely
generation”. It wants to replace           monitor a student’s performance.
hugely overpriced textbooks with a         In the best case, personalized hybrid
rental model to help make course           learning situations emerge that are
materials affordable again – and to        more flexible, more efficient, and more
steer the world’s largest learning         readily adjusted to rapidly changing
company out of the rough waters of         curricula and professional targets.
recent years, when it had to reduce its
staff on a grand scale.                    This at least describes the scenario in
                                           a perfect world. At present, everyone
Such transformation is not the exclu-      involved is still trying to cope with a
sive territory of the larger corpora-      period of transition characterised by
tions. Lean start-ups are popping up       massive uncertainty all round.
in many countries, proposing digital
solutions to bring together teachers       For the publishers, this translates into
and learners, launching specific           a set of challenges and ambiguities in

12 / 14    The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
5. Conclusions

5.        Conclusions
Publishing needs to confront change.
This mantra has been repeated in
industry reports time and again over
the past decade. Transformation is
today’s reality for any company
involved in this old trade. While the
details are only now taking shape
along the way, a few clear patterns
have already emerged.

The hybridisation and simultaneous
combination of new and old practices
that is so characteristic of this trans-
formation can be seen at all levels of
publishing:
  // In the role and reach of authors,
     as well as the empowerment of
     the recipients, the consumers, as
     they define the public space –
     the agora – in which publishers work
  // In the very concept of “storytelling”,
     which no longer has a privileged
     connection to books, but has
     once again become detached
     from formats as the boundaries
     blur between different media and
     channels
  // Content is created across
     formats and media, by any
     participant in the community, by
     professionals and by amateurs,
     by industrial companies and by
     lone individuals
  // The power of digitisation has
     been unleashed through mobile
     devices, bringing reading, movies,
     games and social interactions
     seamlessly and coequally to the
     attention of consumers
  // The digital business models tend
     to privilege subscriptions and
     streaming over purchases and
     ownership.
  // In the end, the resulting dynamics
     favour corporate super-organi-
     zations, as well as individual
     actors, putting the hardest
     pressure on those occupying the
     middle ground, who have hitherto
     maintained dominant roles in the
     creative industries for a long time.

13 / 14    The Business of Books 2018: New tunes for an old trade - presented by Frankfurter Buchmesse Business Club
About the author

About the author
and the
About  the
         materials
           author and the materials
quoted in the Business of Books 2018
Business of Books 2018

                 Rüdiger Wischenbart           This     paper    uses   copyrighted
                 is the founder of             statistical data and original charts
                 Content and Con-              provided courtesy of the Nielsen
                 sulting     (RWCC),           Company, the GlobalWebIndex,
                 which specializes in          BookMap and RWCC, as well as an
                 analyzing        the          illustration by Timbuktu Lab.
                 transformation of
international publishing, and related          The BookMap charts were created
culture and media markets.                     with the support of Marina S. Silveiro
                                               Bueno and Carlo Carrenho of
He also co-founded the non-profit              PublishNews. Additional research
BookMap service. His reports include           was conducted by Julia Coufal and
the Global eBook reports (since 2011),         Michaela     Anna     Fleischhacker,
the Global Ranking of the Publishing           RWCC.
Industry (“Global 50”, since 2007)
and “How Big Is Global Publishing”
(www.BookMap.org 2017).
He serves as a director of the Pub-
lishers’ Forum in Berlin.

www.wischenbart.com
Blog www.booklab.info .
Twitter @wischenbart

Imprint
                                               Copy editor: Alastair Penny
The white paper “The Business of Books 2018”
                                               Cover Design: Vier für Texas
is presented by the Frankfurter Buchmesse
                                               Adaptation: www.weirauch-mediadesign.de
Business Club.

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                                               June 2018

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