BUILDING A LEGACY OF IMPACT - Highlights from our History and 2020
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
MESSAGE FROM THE PRESIDENT AND CEO Both Tom and I came to Daniels with years Ontario Building Code. Although our Accessibility of experience building affordable housing in Designed Program (ADP) is an important step in the collaboration with co-op housing groups in Montreal, right direction, we will continue to improve our design Halifax and Toronto. Working in the non-profit standards to ensure universal accessibility within our housing sector brought us face to face with the buildings and throughout entire communities. economic disparity between people who can afford to own a home and people who have to We have learned, grown, matured and have make a terrible choice between paying rent and been able to make an impact over the years. putting food on the table. This Impact Report highlights some of the milestones from the past 37 years and projects That experience instilled an understanding that our a highly intentional path forward. private sector business could become a platform from which we lead, rather than follow. It also Our path will continue to deliver the best homes on embedded our deep commitment to creating the market, leading by example with a community- inclusive, complete communities in which everyone focused approach to development, which makes belongs, feels welcome and at home, and in which us a partner of choice for many public, private and a spirit of community shines brightly. community organizations. Achieving that goal is difficult and many barriers Our path will also double down on social need to be broken down to get there. procurement and creating inclusive economic opportunities for local residents in all of the Enormous financial barriers separate individuals neighbourhoods in which we work. and families from a safe and affordable place to I joined John Daniels in 1984, a few months after call home. That’s why we’ve created pathways We will also focus on learning from Indigenous John founded The Daniels Group, a “start-up” to affordable homeownership for hundreds of elders and knowledge keepers, drawing wisdom company with an opportunity to develop homes families through innovation and financial assistance from 15,000 years of living in harmony with the land within the Erin Mills community in Mississauga. programs. Our recent Partnership for Affordable and natural environment. That focus will drive us to Living (PAL) program with WoodGreen Community push the sustainability envelope, to utilize renewable From the outset, our shared vision was to build Services, Sun Life and the City of Toronto is a resources and technologies such that our homes, homes that would stand the test of time, the best barrier-busting model that is creating long-term communities and cities will stand the test of time designed and built homes on the market. To achieve affordable rental homes within Regent Park. for generations to come. that goal, I invited Tom Dutton to join our small team in 1987. Tom embraced the mandate with gusto, Physical barriers also separate millions of Canadians creating an in-house construction group that has with mobility, auditory and visual challenges from now built well over 30,000 homes, with more than living comfortably within most buildings and 5,000 under construction and in the pipeline today. communities. We can and must design and build homes and communities that are truly inclusive, Mitchell Cohen that go beyond the bare minimums required by the President and Chief Executive Officer 2
MESSAGE FROM THE COO We are excited to present The Daniels Corporation’s In 2020, we reinforced our commitment to take inaugural Impact Report, which combines our action on anti-Black racism and discrimination. We trailblazing history with a special spotlight on 2020. have been highly intentional in an effort to enhance diversity, equity and inclusion, and have implemented Since inception, we have worked hard to create meaningful new practices that will shape our meaningful impact in every community we build. company for years to come. Our core vision is to ensure that “Love Where You The reality of climate change is here today, and we Live” rings true in every possible way, and every have both an opportunity and a responsibility to take member of our team lives and breathes this shared action to reduce our carbon footprint. In 2020, we mission, building communities that are vibrant, established an environmental framework that will accessible and resilient. guide our path to becoming the premier low-carbon builder in the GTA. Our homeowners and tenants are central to our ability to create positive impact through our work, It takes many hands to make a positive impact in and we are grateful to each and every one of them our communities, and we look forward to doing this for supporting our unique approach to development. work with key community stakeholders and partners, leading by example every step of the way. When our homeowners and tenants choose Daniels, they are choosing to invest in a home that reflects an unwavering commitment to design innovation, construction excellence, customer care, social impact and environmental sustainability. Jake Cohen COVID-19 impacted how we live and work, and Chief Operating Officer events across the globe and at home sparked an awakening about racism, inequity and climate change. We recognize the important role that we and all other private sector companies have in the post-pandemic recovery, as well as in addressing social and environmental injustices. Our industry was considered an essential service throughout the course of the pandemic, and every member of our team rose to the challenge. We pivoted every facet of our business to keep our team, trades, consultants and customers safe while delivering hundreds of Daniels quality homes across the Greater Toronto Area (GTA). 3
LAND AND RELATIONSHIP ACKNOWLEDGEMENT Our work toward both Truth and Reconciliation continues. We remain committed to educating ourselves and understanding the truth about our shared history with Indigenous peoples. In keeping with our commitment to reconciliation, The Daniels Corporation acknowledges the inherent relationship Indigenous peoples have with the lands, air and water, all as part of their sacred relationship with Mother Earth. As we work and build in communities across the Greater Toronto Area (GTA), we acknowledge these are treaty lands and part of the traditional territory of several Indigenous nations. For thousands of years, the GTA has been the traditional gathering place shared by many nations, including the Treaty lands of the Mississaugas of the Credit, and the shared territory of the Neutrals, the Anishinabek, the Chippewa, the Haudenosaunee and the Wendat peoples. The GTA is now home to many diverse First Nations, Inuit and Métis peoples and we are grateful for their contributions and the opportunity to work and live with them in this territory we all call home. 4
CONTENTS 6 PART 1 A History of Innovation 29 PART 4 Environmental A Daniels Retrospective Sustainability Highlights from 2020 Leading the Industry in Sustainable Practices 13 PART 2 Innovation in Sustainability Our People-First Philosophy Happy Homeowners Moving Toward a Sustainable Future 66% of interview candidates for Health and Safety any employment opportunity Diversity, Equity and Inclusion 33 PART 5 Nurturing Arts and at Daniels must belong to an equity-deserving group. p. 19 Culture 20 Housing for All PART 3 Creating Cultural Destinations Our Spectrum of Housing Making Homeownership Accessible Placemaking Through Public Art 2,360 square feet allocated to urban Innovative Amenities 37 PART 6 Building Community agriculture within new Daniels communities in 2020. p. 27 Capacity Creating Prosperity $526,700 Supporting Our Communities spent on local art sourced through social procurement. p. 38 5
PART 1 OUR FOUNDER’S STORY A HISTORY OF The Daniels Corporation was founded in 1983 by INNOVATION John H. Daniels, a former CEO of Cadillac Fairview Development Corporation (CF) whose outstanding career in real estate development spans over 60 years. Mr. Daniels spoke no English when he arrived in Toronto from Poland at age 12, months before German occupation in 1939. As an architecture student at the University of Toronto, he partnered with classmates to buy land in North Toronto, on which they did most of the work to build six homes. At CF, Mr. Daniels spearheaded expansion of the company across Canada and the United States and helped develop Toronto landmarks, including the Toronto Eaton Centre and TD Centre. Like his namesake firm, Mr. Daniels has been committed to building a legacy of impact. The John and Myrna Daniels Foundation has made significant donations to community institutions, including the University of Toronto and the University Health Network. The Daniels School of Architecture, Landscape and Design and the iconic Daniels Building Since 1983, The Daniels Corporation at One Spadina Crescent are a fitting testament to Mr. Daniels’ contribution has been committed to building vibrant to our city and country. In 2017, John and Myrna Daniels were honoured with an communities that include the social, cultural Outstanding Philanthropist Award. and economic infrastructure that empower people and neighbourhoods to thrive. 6
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION A DANIELS RETROSPECTIVE Daniels has become one of Canada’s most respected developers and builders with a reputation for quality in design, construction 2003 and service and a focus on building complete communities. Our and 2012 goal has always been to lead by example, using our business High Rise Builder of the as a tool for positive social impact and city building. We bring 1999 Year Award presented by this to life in every one of our 35,000 award-winning homes, Daniels embarks on a Tarion, chosen communities, commercial and retail spaces. decades-long partnership by Ontario with Amica Senior Lifestyles, homebuyers. starting with Amica Swan Daniels has 1997 Lake in Markham, creating been a finalist 1983 1987–95 Builder of the Year 10 communities across the 16 times since Founding of The Daniels Daniels builds 3,600 Award from the Greater GTA since and pioneering inception of Corporation by John H. affordable rental Toronto Home Builder’s the concept of a “continuum the award in Daniels with the townhome homes under provincial Association (GTHBA). of housing” for older adults 2003. communities in Erin Mills. government programs. within one community. 1980 1985 1997 Daniels leads the Daniels begins a industry in sustainable long-term partnership practices with with Habitat for construction of first Humanity GTA and energy-efficient R-2000 local affiliates, community in Erin Mills. 1988 eventually building safe and healthy homes for Daniels starts 86 Habitat partner development of families and counting. Lakeshore Village, a master-planned, mixed- income community on the vacant, 20-acre Goodyear Tire & Rubber 2001 property in Etobicoke, Daniels initiates the multi- recognized as one award-winning NY Towers of the first major Community at Bayview and examples of brownfield Sheppard, one of the most remediation in the GTA. successful master-planned communities in Toronto. 7
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION 2010 Built by Daniels in partnership with renowned filmmaker Ivan Reitman, TIFF Bell Lightbox in Toronto’s 2006 Entertainment District opens, Daniels makes history 2009 becoming a cultural destination for the world of film. The mixed-use at Wave Lakeshore Daniels initiates an West in Etobicoke, 2008 urban food revolution development includes the 44-storey Festival Tower residence. creating a Down Daniels donates in real estate Payment Assistance land to Habitat for development that program for first-time Humanity for the incorporates farmers’ buyers in partnership construction of markets, allotment with the provincial 10 townhomes in gardens, greenhouses, government. Lakeshore Village edible gardens and 2006 in Etobicoke — the balcony planter Daniels FirstHome™ single largest boxes, commencing Erin Mills is built as donation of land by with rooftop garden the largest Energy a private company plots at One Cole Star® community in in Habitat Condominiums in North America. Canada’s history. Regent Park. 2004 2009 2007 2010 2010 Daniels launches Daniels launches its the first of 19 Daniels named the innovative Give A Gift Places to Grow Green Design FirstHome™ Energy Star New Get A Song initiative as Community of Award for One Cole Communities, Homes Builder a way to give back that the Year Award Condominiums designed to provide of the Year for goes beyond a simple cash presented by presented at the Green quality homes its commitment donation. Giving back BILD for the Toronto Awards. priced within the to constructing through musical tributes Regent Park reach of first- 2006 energy-efficient is a joyful way to raise revitalization. time buyers. The homes. funds and awareness townhomes sell out Toronto Community for the many impactful in one day. Housing selects community organizations Daniels to redevelop Daniels has partnered Phase 1 of Regent Park with over the years. This and subsequently Phases initiative has supported 2 and 3. The revitalization organizations such as has set a new gold the Regent Park School standard for re-creating of Music, Habitat for urban neighbourhoods as Humanity and Second vibrant and sustainable Harvest. communities. 8
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION 2015 Daniels breaks ground on Daniels Waterfront – City of the Arts, a 1.3 million square foot mixed-use community that combines office, retail, residential, 2016 academic and cultural spaces. The community has Daniels partners with the become home to Artscape Daniels Launchpad, The Region of Peel to develop Remix Project, Manifesto Community Festivals, 174 homes for Peel Living, HXOUSE, George Brown College’s School of the first affordable Design, OCAD University’s new business, CO and rental community within 2011 Université de l’Ontario français. 2015 Mississauga’s City Centre. Daniels establishes a In partnership social procurement with Sun Life, program that purchases Daniels builds and commissions 2011 Skyrise, a market art from emerging Toronto Urban Design rental building at and mid-career local Award presented Daniels Erin Mills, artists for its buildings, by the City of Mississauga’s contributing enormously Toronto for One Cole first purpose-built to a community’s Condominiums. rental building in economic development. over 20 years. 2011 2015 Daniels introduces 2011 Daniels partners 2016 its exclusive Best International with Chartwell Global Award Rent2Own Neighbourhood Renewal Retirement of Excellence Program at NY Program presented by Residences and presented by Towers, allocating The International Journal WellTower Inc. to the Urban Land a portion of a of Neighbourhood develop The Sumach, Institute (ULI) for tenant’s monthly Renewal for the Regent a purpose-built Daniels Spectrum. 2012 rent toward a Park revitalization. rental residence for down payment Daniels Spectrum opens in Regent active older adults in on a home within Park, a 60,000 square foot arts Regent Park. the community and cultural hub, home to seven and providing a outstanding community-focused stepping stone to organizations, and Ada Slaight homeownership Hall, a flexible event venue that for many first- welcomes people from Regent time buyers. Park and across the city. Daniels Spectrum is named in recognition of a $4 million donation from Daniels and the John and Myrna Daniels Charitable Foundation. 9
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION 2019 2017 Daniels’ President and Daniels introduces the 2018 CEO Mitchell Cohen 2016 Accessibility Designed Best New appointed to the Order and 2017 Program (ADP), the Community of Canada in recognition Homeowners’ Choice first in North America presented by of “his contributions to 2020 Awards – High Rise to provide a higher BILD for Daniels urban development and Daniels ranks as one of the Category presented standard in accessible Waterfront – for his commitment to Top Performing Builders by Tarion. homes for people with City of the Arts. community building.” based on Tarion’s 2020 mobility challenges. Homeowner Survey. 2017 2016 Artscape Daniels Launchpad 2018 Community in named in recognition of Stephen Impact Award, the financial support of Dupuis presented by The Daniels Corporation Humanitarian Business for and the John and Myrna Award the Arts in Daniels Foundation, whose 2017 presented recognition leadership gift of $5.75 Award of Merit – by BILD to of Daniels’ million includes $625,000 Visions and Master recognize partnership in support from City of the Plans presented at Daniels’ with Artscape, Arts development partner the Toronto Urban commitment 2019 has enhanced WJ Properties. Design Awards for to community Ernest Assaly Award quality of life and the Living Lane in building. presented by Tarion Toronto’s cultural Regent Park, Phase 3. for the highest scene through level of excellence innovative in Ontario home programs and building. neighbourhood revitalization initiatives. 10
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION HIGHLIGHTS FROM 2020 Daniels continued building dynamic communities in a year of extraordinary challenges. July Sales begin at Field House EcoUrban Towns and Artsy Boutique Condominiums in Toronto’s Regent Park. February Daniels Waterfront – City of the Arts is announced as the home of the 50,000 square foot Université de April January l’Ontario français, the Condominium registration Completion of first French language of Daniels FirstHome™ Daniels FirstHome™ university for Ontario Sunny Meadow and Beckenrose in Francophones, set to Daniels Prosperity Park, Brampton. open in September 2021. both in Brampton. March June July Worldwide Sales launch of Beverley Occupancies commence at COVID-19 at The Thornhill, a master- Lighthouse Towers within the pandemic is planned community Daniels Waterfront – City of the declared. on Bathurst Street in Arts community. Vaughan in partnership with Baif Developments. January Oxford Properties Group, Alberta Investment Management Corporation (AIMCo) and Daniels announce plans for Phase 1 of Square One District, a new community transforming 130 acres around Square One Shopping Centre into a master-planned neighbourhood, the largest mixed-use downtown development in Canadian history. 11
DANIELS – BUILDING A LEGACY OF IMPACT • PART 1 • A HISTORY OF INNOVATION September Sales launch of Condominiums at Square One District. December Friends of Ruby Home opens, an innovative August custom-built transitional Sales begin home for LGBTQI2S September at Daniels September youth built by Daniels in FirstHome™ Construction commences partnership with Friends of Keelesdale in Daniels establishes at The Thornhill, a master- Ruby (formerly Egale Youth partnership with its Diversity, Equity planned community in Services). Daniels was a DiamondCorp and and Inclusion (DEI) Vaughan in partnership with major donor with support Kilmer Group. Committee. BAIF Developments. totaling over $4 million. August September November Construction starts at Construction In partnership with UN-Habitat, the Daniels MPV community commences at a new Urban Economy Forum and Canada in Brampton in Daniels FirstHome™ Mortgage and Housing Corporation partnership with Choice community in Pickering. (CMHC), Daniels announces The Properties. Geothermal Regent Park World Urban Pavilion, technology will provide a place from which best practices low-carbon, year-round in building sustainable cities will be heating and cooling. projected globally. The Pavilion will focus on achieving UN Sustainable Development Goal #11: to make cities and human settlements inclusive, safe, resilient and sustainable. September Condominium registrations of Lighthouse Towers at Daniels Waterfront – City of the Arts. 12
PART 2 OUR PEOPLE-FIRST PHILOSOPHY At Daniels, our people-first philosophy recognizes that people are at the core of each and every aspect of our business. Happy homeowners are central to our capacity to create positive impact, as is the health and safety of everyone in our offices, construction sites and communities. We have always been a company that prides itself on a diverse and creative team. We encourage innovation and thinking beyond the confines of convention within the context of a business that strives to create positive change. 13
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY CUSTOMER SATISFACTION REPORT CARD Here’s how purchasers scored our performance at five communities in 2020. This feedback provides fuel to build on our strengths and to continue improving the customer experience. 87% Score given for our pre-delivery inspection representatives’ knowledge of suite functions and layout 82% Score given for our overall communication throughout the process from sales to post-occupancy 82% Homeowners who said they would recommend Daniels to family and friends 80% Homeowners who were satisfied with their experience and believed Daniels met their expectations 76% Homeowners who said HAPPY HOMEOWNERS they would purchase from Daniels again Our commitment to homeowner satisfaction is intrinsically *Communities surveyed: DuEast linked to our impact approach. We are proud to have a high Condominiums and DuEast Boutique, Daniels level of repeat customers and word-of-mouth referrals, and FirstHome™ Markham Sheppard, Lighthouse East and West Towers to be recognized as a top builder in our industry. 14
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY 5 Secrets for Award-Winning Service We’ve won numerous industry awards for delivering quality homes and homeowner satisfaction. In fact, we have a perfect service record with Tarion, meaning zero conciliation inspections, chargeable conciliations and claims inspections. In addition to being a finalist for Tarion’s awards 16 times, in 2019, Tarion awarded Daniels the prestigious Ernest Assaly Award for quality home building, innovation and #3 TOP NOTCH CUSTOMER EXPERIENCE: community service. In 2020, our individual Our customer care exceeds industry standards Delivering Every Home builder results from Tarion’s Year 1 Builder and begins with an outstanding product. with Care and Attention Report shows Daniels outperforming top Deficiency-free construction means that all our builders in 97% of categories. homeowners and tenants have to do is move in. to Detail #1 PEOPLE-FIRST PHILOSOPHY: How did To get to deficiency-free construction, we work closely with our construction trades to make we become an industry leader in exceptional sure their work is top notch. Our focus on quality helps to make customer service? By putting our customers move-in day as seamless as possible. first. It’s that simple. #4 A PERSONALIZED EXPERIENCE: Our team members get to know our clients. Here’s how we did at five communities* #2 ENSURE CUSTOMER SATISFACTION: Building relationships with new members of in 2020: Customer satisfaction is a key company goal our extended family of homeowners and at Daniels. It begins with a simple question: “If tenants is a key ingredient. • We maintained an average of only three this was my home, how would I like to be taken items to be completed for each pre-delivery care of?” We send out our own Homeowner #5 WE CAN DO MORE: We make mistakes. We inspection (PDI). Satisfaction Survey every year to assess how we know we’re not perfect, but we strive to be and • Our goal is for all PDI items to be signed off at did and learn which areas we could improve in. are always looking for ways to improve. occupancy for 80% of the suites within each community. We exceeded this goal in 2020: 86% of our homeowners signed off on their inspections, with no follow-up required. ”I just want to give my deepest appreciation to Daniels. The staff at PDI were amazing! They • At Lighthouse Towers, one of our largest communities, 48% of the PDIs conducted had attended to every cosmetic fix I requested and very efficiently. Throughout the entire purchase ZERO items noted at the PDI. That’s a total of process, the Sales Office staff has always been responsive to my email inquiries. The Decor/ 449 perfectly delivered suites. Design office was very patient in guiding us in colour and upgrade selections. Daniels provided excellent communication on what to expect in preparing for occupancy and on any potential *Communities referenced: DuEast Condominiums and DuEast Boutique, Daniels FirstHome™ Markham delays. I couldn’t be happier with the entire purchase experience.” Sheppard and Lighthouse East and West Towers Ronald, Homeowner at DuEast Condominiums 15
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY OUR COVID-19 RESPONSE Safe buying, inspection and repairs To ensure that COVID-19 did not impact the exceptional service homeowners and tenants expect from Daniels, we reoriented our typical approaches with innovative digital programs for sales, inspections and safe repairs. Digital sales: Prospective homeowners could explore new communities through HEALTH AND SAFETY digital brochures, 3D tours, virtual scale models and videos. This facilitated Health and safety is always a priority at Daniels. The COVID-19 attendance at property previews and homeownership webinars via Zoom and pandemic meant a shift in our operations in order to support the signing of purchase agreements remotely with tools such as DocuSign. the health and safety of our homeowners, tenants, consultants, Virtual inspections: We helped new trades, teams and communities. homeowners complete pre-occupancy inspections virtually through live videos where Daniels representatives conducted measurements and document and deficiency reviews in real time. Going above and beyond to Warranties and other documents were keep students safe delivered virtually. Safe repairs: We arranged for When the pandemic closed schools, and parents at Lord contactless delivery of materials; trades Dufferin Public School in Toronto’s Regent Park scrambled carried out work in homes that were not for the technology required for remote learning, Daniels occupied yet. For unavoidable in-person stepped up to help. Working with Rogers, Beanfield and Youth appointments, we implemented safety Empowering Parents, our team put more than 80 tablets into measures such as physical distancing, the hands of families that needed them. One fifth-grader personal protective equipment and couldn’t contain his joy upon learning he could keep his device advance COVID-19 screening. and said, “This is the best day of my life!” 16
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY Raising our hats to Daniels’ essential workers! ZERO days of lost time We recognize that safety is critical in our business and our mission to use development and construction as a tool for impact. We are proud that Daniels ”Creating a safe and healthy had zero days of lost time in 2020, environment is our absolute which means there were no workplace top priority. Throughout injuries that resulted in missed work or lack of pay. Here’s how we’re continuing the pandemic, we our relentless mission to maintain and implemented and reinforced improve safety: a strict COVID-19 plan and protocols across all our 1. Protection for high-risk workers: In 2020, we began requiring a special communities and sites. These permit for concrete pumps and placing During the first wave of the pandemic, residential construction measures included regular booms in addition to permits for other was deemed essential work. This meant many courageous handwashing, physical high-risk activities. Daniels employees continued to carry out their duties in tough circumstances. Our construction, customer care, warranty, distancing, wearing PPE, 2. Orientation and training for workers, accounting, leasing, commercial, IT and administrative teams on daily self-monitoring and on- including fall protection, natural our sites and in our offices worked tirelessly to keep our business site temperature checks. We gas safety precautions and fire operations moving seamlessly. have communicated a zero- extinguisher training. We would like to thank Daniels team members who went beyond tolerance policy for anyone 3. Establishing a Health and Safety the call of duty to keep everyone safe while keeping business not following all protocols Planning Committee to proactively moving forward. We are equally grateful to colleagues who worked outlined in the plan.” protect our employees: In 2020, the remotely and stepped up in countless other ways, balancing work committee identified distracted and life at home alongside partners, children or roommates. Jon Kitancevski, driving as a significant hazard. All team members are now required We took additional steps to protect the health and safety of our Director of Health and to attend a presentation by the team, purchasers, tenants and communities. We significantly Safety, The Daniels Infrastructure Health and Safety increased cleaning frequency and upgraded office ventilation Corporation Association and complete a test. systems. We adjusted on-site scheduling to prevent unnecessary overlap of trades, reducing the number of workers on site and allowing for physical distancing. 17
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY MOVING FORWARD WITH A DIVERSITY, EQUITY AND INCLUSION COMMITTEE Our DEI Committee champions inclusivity in our organization, providing feedback on policies, initiatives and current practices. As ambassadors for diversity, committee members work collaboratively to set goals, identify and solve issues, share ideas and experiences, and monitor progress to help us pave a positive path forward. Daniels' People and Culture Statistics as of December 31, 2020 Employees who self-identify as women 42.5% Average age 41 Total employee count 428 2020 growth in employee count 7% ”Keep showing up as an ally for social justice issues that impact those who live in the communities you build. Your presence, stance and actions DIVERSITY, EQUITY AND INCLUSION are important and it impacts those in the communities and We are community builders, dedicated to diversity, equity and the people on your teams.” inclusion. We recognize that we have an obligation to strengthen Vilma, these values and nurture a corporate culture where inclusiveness is Homeowner at DuEast Condominiums part of our day-to-day practice – internally and externally. 18
DANIELS – BUILDING A LEGACY OF IMPACT • PART 2 • OUR PEOPLE-FIRST PHILOSOPHY Creating Taking Pledging Support Polices that Action to Daniels was an early Support Condemn signatory of the BlackNorth People Hate Initiative (BNI) Pledge led by The Canadian Council of Diversity and Hiring On June 26, Business Leaders Against Daniels has always used a 2020, a hanging Anti-Black Systemic Racism. first-source hiring approach noose was found The Pledge commits for Toronto Community on the DuEast business leaders and their Housing residents in Regent Park to increase the number Condominiums organizations to specific of local applicants. While this construction site actions and targets approach was geographic, in Regent Park. designed to end anti-Black first-source hiring will be Similar hate crime systemic racism. used to facilitate outreach in many Black, Indigenous incidents directly and People of Colour targeting the (BIPOC) communities. Black community Hiring managers must also were reported ensure that two out of three interview candidates for any within the industry Addressing employment opportunity must belong to equity- throughout the pandemic. Racism deserving groups. Daniels immediately condemned the heinous act of anti-Black racism and We are key participants in the committed to ongoing action. We continue to reflect on internal policies and Residential Construction Council A Living Wage procedures and engage in dialogue with stakeholders across the construction of Ontario (RESCON) anti-racism industry and our communities to address anti-Black and systemic racism. strategy through roundtables and Daniels has implemented webinars that critically examine how living wages for our Through community conversations, we identified art as an important tool for to improve diversity and inclusion in permanent full-time social justice. As a result, we commissioned a piece by a Black artist that will be the construction industry. Daniels employees as recommended permanently displayed in the public office lobby at DuEast Condominiums. co-chairs the Training and Education by the United Way GTA Subcommittee of RESCON’s Anti- Inclusive Local Economic The selected piece is entitled “Victory Mountain” by artist Shawn Skeir. This Racism Roundtable. Opportunity (ILEO) Charter, artwork honours the brave men and women who used the Underground Railroad, to which we are a founding fought in the Civil Rights Movement and continue to advocate for the rights and Daniels is also working with signatory. A living wage freedoms of members of the African diaspora. the Building Industry and Land ensures that pay reflects Development Association (BILD) the cost of living in a specific We are also working diligently to eliminate discrimination and hate from our to facilitate industry-wide diversity community, factoring in organization, including our construction sites. Every Daniels construction site has and inclusion initiatives with other household expenses such as signage promoting diversity and a zero-tolerance policy for racism. We have also industry leaders, builders and housing, food, clothing and signed the City of Toronto’s Declaration of Inclusive Workplaces. developers. Daniels co-chairs BILD’s transportation. People and Culture Committee. 19
PART 3 HOUSING FOR ALL Removing barriers to housing, whether financial or physical, has been one of Daniels’ primary impact goals since our inception. In fact, Daniels has built more affordable homes than any other private sector company in the country. We also understand that our mantra, “Love Where You Live,” is about more than a home. We’ve led the industry in creating innovative amenities that focus on health, wellness and community building. 20
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL HOUSING DIVERSITY IN 2020 Sold Launched 1,178 for Sale new homes sold 5 793 condominium suites new communities launched 356 mid-rise suites and Artsy Boutique Condominiums; townhomes Beverley at Thornhill; Condominiums 20 Accessibility Designed at Square One District; Daniels Program suites FirstHome™ Keelesdale; Field House EcoUrban Towns 9 fossil-fuel-free townhomes Affordable Rental Living Housing 648 new purpose-built rental homes 397 under construction affordable homes 346 at Evolv in Regent Park in under construction partnership with Sun Life OUR SPECTRUM OF 181 for Toronto Community Housing in Regent Park 302 at Daniels MPV in Brampton’s Mount Pleasant Village in HOUSING 174 for Peel Living in Mississauga partnership with Choice Properties From first homes to forever homes, and 34 in partnership with WoodGreen Community Services 1,271 student housing to seniors’ housing, we and Sun Life in Regent Park individuals and families renting 8 for Habitat for Humanity GTA from Daniels Gateway Rental build homes for everyone. We’ve built more in Daniels communities Communities affordable homes than any private sector company in the country by choice, not because 1 800+ Habitat for Humanity GTA we’re required to do so. Mixed-income partner family moved into Daniels Gateway rental tenants participating in the Home their new home in 2020 communities do not just happen. It takes Investment Program™ (HIP™) to save for homeownership intentionality, resources and years of experience to successfully deliver complete communities. 21
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL Evolving our Rental Housing Offering Our Daniels Gateway Rental Communities started as a pathway to homeownership and have evolved as renting has become a lifestyle choice for many individuals and families. Continuing our tradition of providing high-quality housing for all, our purpose-built rental communities offer security of tenure in a professionally managed environment. Furthermore, all of our Gateway communities are built and operated as complete communities that offer a wide range of amenities, and social and engagement opportunities that provide a high quality of life. A Continuum of Housing Whether renting or owning, our mission is to ensure that all of our residents love In the late 1990s, Daniels embarked on a successful, allowing seniors to live independently partnership with Amica Senior Lifestyles for longer. where they live. In Erin Mills, Daniels built that has resulted in the creation of 10 seniors' the first rental building in two decades housing communities across the GTA. In addition to the ongoing relationship with Amica, in Mississauga in partnership with Sun Daniels has formed partnerships with Chartwell Life. With the success of Skyrise in Many of these new communities offer a continuum Retirement Residences and WellTower to design, of housing opportunity for older adults that build and own retirement residences across the 2016, Daniels and Sun Life have a new allows for aging in place. These communities GTA. As seniors’ communities have evolved, so too community under construction: Evolv in include independent and assisted rental living has our understanding of the care required for Regent Park. Our purpose-built rental within a supportive environment, with amenities residents to continue living within their community, communities continue to grow through designed for people of differing ages and abilities. even with the onset of significant health This approach allows residents to move into a challenges. As a result, all of our new seniors’ partnerships with Oxford Properties and community, establish roots and remain within a communities include memory care in addition to AIMCo within the first phase of Square supportive environment while aging in place. independent and assisted living opportunities. One District in Mississauga’s City Centre, Daniels has developed and built a total of 11 as well as Choice Properties at Daniels Many of these seniors’ rental residences have been seniors’ housing communities. designed with direct connectivity to ownership MPV in Brampton’s Mount Pleasant Village condominiums that offer access to all of the Daniels’ continuum of housing also includes a 508- as well as in Scarborough’s Golden Mile health, food, amenities and other services provided bed student residence currently under construction neighbourhood. within the rental component. The continuum at the corner of Spadina and Sussex Avenues in of housing opportunity has been enormously partnership with the University of Toronto. 22
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL ”The day that we learned that we were approved for a home at FirstHome Beckenrose was one of the happiest days of our lives. Tears literally started coming down my Safe Communities for eyes, and I just Vulnerable Young People wanted to scream with happiness!” In late 2020, we celebrated the opening of Friends of Ruby Home, Canada’s first residence providing transitional housing Vidia, and in-house counselling for homeless LGBTQI2S youth in a Habitat GTA Toronto. More than a place to sleep, Friends of Ruby welcomes young people into a supportive community that helps them partner family move toward independent living. Friends of Ruby is a response at FirstHome to the LGBTQI2S youth homelessness crisis resulting from Beckenrose in disproportionately high rates of family rejection, violence and Brampton trauma. Daniels’ contribution of over $4 million aligns with our mandate of using development as a platform for social change, Decades-Long Partnership as Friends of Ruby will have a significant positive impact on thousands of young lives for decades to come. with Habitat for Humanity Giving a hand up, not a hand out, Habitat for Humanity GTA partners with working, low- Stable Housing for Youth income families to provide safe and affordable We’re proud to support Covenant House Toronto, Canada’s homes. For over 23 years, Daniels has partnered largest homeless youth agency, by providing two deeply with Habitat for Humanity GTA and local subsidized studio suites for a transitional housing program. affiliates to empower families in need of a place This ongoing program, integrated within a condominium to call home. Daniels has contributed over $6 building, allows access to stable housing, which has a positive effect on mental health by removing the day-to-day worry million to Habitat, which has resulted in safe, of survival. Covenant House Toronto changes lives, helping affordable and healthy homes for 86 Habitat vulnerable young people learn life skills, access job training, partner families across the GTA. and gain confidence to live independently. 23
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL BUILDING FUNDS FOR THE FUTURE We open doors to homeownership by offering innovative programs that make buying a new home accessible, attainable and transparent. We help residents of our Daniels Gateway Rental Communities overcome the biggest barrier to homeownership: the down payment. Earning a credit of $200 a month (up to $10,000) toward a new Daniels home through our Home Investment Program (HIP™), residents live in a quality-built family-friendly Daniels neighbourhood while saving for homeownership. These HIP dollars can be used by the resident toward the purchase of any newly constructed Daniels home across the GTA. Recognizing that saving for a deposit is the greatest barrier to homeownership, many of our communities include an opportunity to pay the deposit over an extended period. Daniels’ Gradual Deposit Payment Plan offers the opportunity to purchase MAKING HOMEOWNERSHIP a new home with just a 5% deposit, with the initial payment on signing an ACCESSIBLE Agreement of Purchase and Sale, and only $1,000 each month until reaching 5% of the purchase price or occupancy. Through groundbreaking programs in education, financing and design, Daniels removes financial and physical barriers to homeownership. 24
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL ”The virtual homeowner workshop was terrific. It sets up a base for purchasing and provides you with the information you will need and what things will cost. It gives nice clarity to the whole reality of buying a townhome or condo. This is something you usually 3 Ways We’re Helping First-Time Buyers Achieve the do not get with other Dream of Homeownership builders. We learned a lot, and we went into the Design Financing Education buying process feeling Since 2004, Daniels has been Since 2009, Daniels has been Our First Access Workshops creating quality FirstHome™ helping individuals and families provide an extensive education confident.” Communities in amenity-rich become first-time homeowners on homeownership, including neighbourhoods, designed, built through our innovative FirstHome™ budgeting, closing costs, property Aman and Vinayaka, and priced for first-time buyers. BOOST program in partnership taxes, mortgage commitments Homeowners at Daniels We roll up our sleeves and find with various levels of government. and all of the intricacies of the FirstHome™ Keelesdale ways to keep marketing, sales, FirstHome™ BOOST is a down homebuying process. Thousands construction, financing and all payment assistance program that of potential first-time buyers have other costs as low as possible, boosts their down payment from participated in these workshops enabling FirstHome™ Communities 5% to 15%, interest- and payment- and hundreds have taken the to be the most attainable homes free, thereby lowering their next step and become proud on the market. monthly carrying costs and making homeowners. homeownership affordable. 19 290 2,336 Number of Number of homes Number of people who FirstHome™ Communities purchased through attended virtual First built and sold to date FirstHome™ BOOST Access Workshops in 2020 25
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL Designing Possibilities and Removing Barriers In the ADP Suite → All bedroom doors → Rollout balcony → Power-operated and one bathroom door with swing door for entry door rough-in have a clear opening of wheelchair accessibility to improve suite at least 34" functionality ”Prior to the Daniels Accessibility Designed Program, First in finding an accessible North condo in Toronto America was like finding a unicorn. They were Daniels’ trailblazing Accessibility very rare, if not Designed Program (ADP) incorporates non-existent, and thoughtful design details to make condominium living more inclusive In the ADP Kitchen we had mostly for people of all abilities. ADP suites To suit the needs of mobility device given up on finding exceed the accessibility standards of users, customized modifications a truly accessible the Ontario Building Code (OBC), and can be made to kitchens during the are available at no additional cost. decor appointment at an additional home. Loving where cost. Modified kitchen features you live is living in a The ADP was introduced in 2017 and could include: space that works welcomed its first residents at DuEast Condominiums in Regent Park in 2020. In the ADP Bathroom • Under-sink knee clearance for you. For us, Our ADP suites will be included in all • Accessible counter heights it’s an accessible At least one bathroom in each ADP Daniels vertical communities. suite includes: (lowered to 34") environment. In This barrier-breaking program has • Roll-in tiled shower • Side-opening oven one word, it means also resulted in a unique partnership • Grab bars in the shower • Cooktop with knee clearance freedom.” with L’Arche Toronto. We have • Dishwasher drawer custom designed an eight-bedroom • Hand-held shower faucet • Customized electrical outlet Tim and Natalie, condominium within the Artworks • Under-sink knee clearance Homeowners at placement Tower in Regent Park to meet DuEast Condominiums • Minimum 35" x 59" transfer • Accessible hardware assisted-living needs of L’Arche, which space beside the toilet provides housing for people with • Closets with accessible reach intellectual disabilities. • Minimum 59" turning radius 26
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL ENHANCING COMMUNITIES THROUGH SHARED SPACES We recognize the role that a sense of community and connection plays when it comes to overall health and well-being. This became more apparent than ever in 2020. A number of innovative amenity spaces that encourage connection and sharing were completed in 2020 but could not open due to pandemic restrictions. As soon as safety guidelines allow, we are ready to unveil an industry-leading amenity activation program in every new building we complete. Daniels will be organizing events within amenity spaces so new neighbours can meet, communities can grow and homeowners and tenants can truly love where they live. TOP 7 AMENITIES TO ENHANCE WELL-BEING ← 1. Urban Agriculture Since we built our first rooftop garden in 2009, we’ve created access to fresh, healthy food — from fruit trees to greenhouses — within every new home community. We also provide the education and tools needed for residents to start and maintain thriving gardens. In 2020, we allocated 2,360 square INNOVATIVE AMENITIES feet to urban agriculture in three Daniels communities, with 196 garden plots. Creating shared spaces and experiences that bring people together and enhance their life at home is a priority for Daniels. 27
DANIELS – BUILDING A LEGACY OF IMPACT • PART 3 • HOUSING FOR ALL TOP 7 AMENITIES TO ENHANCE WELL-BEING (CONTINUED) 3. Jam Studio 6. Co-Working Spaces We added a We have thoughtfully designed our Co-Working dedicated soundproof spaces to replicate the atmosphere of an space for residents office, which makes them the perfect place to make music to get in the zone and get down to business. without disturbing Across many of our new communities, including their neighbours The Thornhill and Evolv, our Co-Working spaces at Lighthouse provide Wi-Fi, printing services, workspaces Towers. We look and private meeting rooms. forward to seeing this type of amenity become standard in condominium design, understanding the 5. Kitchen vitality that arts and Library music bring to our communities and To make healthy our lives. cooking easier, we partnered with George Brown College’s School of Design to develop 2. Art and Craft Studio an appliance-share The Arts and Crafts Studio at Lighthouse Towers app for Lighthouse is a dedicated space for residents to express Towers. Using the their artistic side. Workshops, art exhibits and app, residents will seminars are just a few of the programming be able to borrow possibilities for the studio, designed to support appliances from creativity and bring residents together. the Kitchen Library, making food 7. Kids’ Zones preparation and Our approach to design includes meeting the cooking easy and needs and desires of all residents, including accessible. Located little ones. Our family-focused approach 4. Outdoor Fitness within a Prep Kitchen, to design includes dedicated Kids’ Zones At many of our new condominium and the Kitchen Library at communities such as Condominiums at rental communities, including Artworks will also be used for Square One District and Artsy Boutique Tower and The Thornhill, we are cooking classes and Condominiums. These thoughtful spaces are incorporating outdoor fitness, strength food demonstrations, created with education and active play in mind, and yoga spaces, as well as equipment turning cooking into and provide a safe and convenient location for that will allow residents to keep fit a shared community families to embrace fun, get creative and turn from within their own courtyard. experience. neighbours into friends. 28
PART 4 ENVIRONMENTAL SUSTAINABILITY We look at every community as an opportunity to break new ground today for a more sustainable tomorrow. Since building our first R-2000 energy-efficient communities in the 1980s, we have been a leader in sustainable construction and urban agriculture. 29
DANIELS – BUILDING A LEGACY OF IMPACT • PART 4 • ENVIRONMENTAL SUSTAINABILITY ERIN MILLS FARMERS’ MARKET: HOME AT LAST In 2013, our team transformed land awaiting development into a farmers’ market and urban farm. In 2016, the Erin Mills Farmers’ Market was established as a not-for-profit organization. In 2020, the market moved to its new permanent home within the courtyard of Arc Condominiums at Daniels Erin Mills. Food and urban agriculture initiatives LEADING THE INDUSTRY IN expand access to healthy food choices. They also demonstrate SUSTAINABLE PRACTICES sustainability, well-being and education around food security Our innovation and leadership in sustainability have been and provide a platform to hallmarks of Daniels’ impact approach since our inception. develop and nurture a spirit of community within residents of all In 1985, Daniels built the first multi-family community in the country to the ages and backgrounds. R-2000 energy performance standard. Construction of these 202 townhomes in the Erin Mills community in Mississauga was a landmark initiative at that time, demonstrating that the reduced energy efficiency levels of the R-2000 program could be adapted to a multi-family form and still be economically feasible in the marketplace. Another groundbreaking sustainable initiative was our redevelopment of the former Goodyear Tire lands, which commenced in 1988. During the remediation and redevelopment process, we initiated another Canadian first by demonstrating that 80% of the building materials from the plant could be crushed on site and reused as bedding for sewers and roads within the development. This comprehensive recycling initiative was embraced by municipalities and the development industry at the time as the most environmentally responsible way to approach decommissioning and demolition of industrial sites. 30
DANIELS – BUILDING A LEGACY OF IMPACT • PART 4 • ENVIRONMENTAL SUSTAINABILITY INNOVATION IN SUSTAINABILITY Winter Summer Fossil-Fuel-Free Living to Save Energy, Water and Utility Costs Field House is a beacon of low-carbon living and the first of many EcoUrban communities designed to ensure a Heat Heat long-lasting positive impact on the environment. Here’s pump pump how these unique townhomes in Toronto’s Regent Park transfers transfers heat from heat from use cutting-edge technologies to combine sophisticated ground to building style with low-carbon living. warm the into the building ground 1. Solar panels generate carbon-free electricity 1 2. Energy recovery ventilators precondition 3 2 outside air coming in Responsible 4 5 3. A high-performance building envelope prevents air leaks Development 4. Insulated metal entry doors Through Geothermal 6 7 5. Electric, high-efficiency heat pumps recover waste heat and heat water Technology 6. Triple-glazed windows In 2020, Daniels broke ground at Daniels MVP Community in partnership with Choice 8 7. Long-lasting, highly efficient LED lighting Properties, a new rental community adjacent 8. Low-flow faucets and showerheads use less to the Mount Pleasant Village GO station 9 10 water without sacrificing pressure in Brampton. Geothermal technology 9. Heat-pump dryers use about half the energy uses the stable temperatures found deep of conventional models underground to extract or expel thermal 11 energy to provide low-carbon heating and 10. Low-consumption toilets flush efficiently cooling year round. 12 using less water 11. Low VOC paints release less volatile organic *The geothermal system reduces carbon by compounds (inhaled as fumes) into the air 28.6% using 96 vertical boreholes reaching depths of 600 feet; it stores summer heat 13 12. Drain water heat recovery pipes capture and underground to use during the winter. reuse heat from shower water 13. Electric vehicle charging stations *Reduction over OBC SB-10 31
DANIELS – BUILDING A LEGACY OF IMPACT • PART 4 • ENVIRONMENTAL SUSTAINABILITY MOVING TOWARD A SUSTAINABLE Leading the Way to FUTURE Sustainable Cities In 2020, UN-Habitat chose Regent Park as Our Roadmap to Becoming the world’s leading example of neighbourhood the Leading Sustainable revitalization. Scheduled to open in fall 2021, The Regent Park World Urban Pavilion by UN- Builder in the GTA Habitat will be located on the second floor of DuEast Condominiums. The Pavilion will create a platform for learning, collaboration As a responsible developer, we have an obligation to and action in support of the United Nations’ implement meaningful reductions in order to leave a Sustainable Development Goal #11: to create positive legacy for future generations. We have developed a new corporate sustainability framework that will set Next Steps sustainable, resilient neighbourhoods and cities. The Pavilion will act as an interactive an industry standard by adopting sustainability as a core Our next steps toward a more sustainable channel for the United Nations to create a value for our organization, phasing out fossil fuels entirely future include: physical and virtual global network to realize over time by reducing whole life carbon emissions. Our the Sustainable Development Goals. industry is responsible for 55% of Toronto’s greenhouse • Quantification and tracking of gas (GHG) emissions. Our framework will be focused on operational and embodied carbon at Daniels played a key role in bringing the quantifying, tracking and setting targets for whole life the portfolio level Pavilion to Toronto through our participation carbon emissions across our portfolio of developments. • Developing our decarbonization in the inaugural Urban Economy Forum in Here’s how we’ll meet our bold target: roadmap by taking our framework and 2019. The conference included a tour of Regent converting it to an actionable plan Park, which inspired UN-Habitat and Urban Carbon Impact: Develop a decarbonization Economy Forum representatives to showcase roadmap to implement low-carbon technologies • Using our Whole-Building Life the community as a model of sustainable, across our portfolio. Cycle Assessment to do research resilient and inclusive urban development. and development Resiliency: Increase long-term capacity for The Pavilion will be a space to stimulate climate adaptation and preparedness for Understanding our dialogue and debate on the future of cities climate emergency events. Environmental Impact with local and international collaborators and program partners, including the University of Research and Development: Implement Daniels performed its first voluntary Toronto’s School of Cities, Canadian Urban sustainable practices, from procurement Whole-Building Life Cycle Assessment — Institute and the Toronto Public Library. of materials to production, construction a study of the carbon emitted through and operations. the production of materials, transportation, use and end of life of a building. This study Advocacy: Advocate for sustainability will spark further research into low-carbon and start conversations on the impact building materials, such as mass timber of climate change. and low-carbon concrete, and contribute to our carbon benchmarking initiative. Community Well-Being: Improve accessibility Mass timber is a renewable, structural to sustainable housing to enhance and building material that can replace carbon- strengthen local economics. intensive materials such as concrete. 32
You can also read