BRAND PRESENTATION - Fruitisimo group
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HOW IT STARTED In 2000, as two students of the Prague University of Economics we traveled to the United States to gain real life experience. We worked in a restaurant together for one whole summer. We started by cleaning tables and washing dishes; after a while, we moved to serving the guests. Both of us were fascinated by the restaurant’s emphasis on the quality and freshness of their food as well as the sophisticated, well-run system within the restaurant. We learned these new rules and procedures, even though their importance was sometimes unclear for two Europeans. However, we discovered their value when the restaurant was full but guests were still willing to wait an hour to get a table! Moments like this displayed the restaurant’s true quality. We opened our first ice cream bar in Prague in 2003, followed shortly by our first fresh juice bar. And that’s how Fruitisimo started! As our first priority, we tackled sales systems and staff communication and training in order to follow our goals as closely as possibly. We wanted our customers to say to themselves, “We’ve always wanted a juice bar with this great atmosphere and level of customer care!” We proceeded to open bar after bar. In the past several years, filling key roles in both the marketing and sales departments has been crucial for our growth. Today, we have 60 stores. Since 2007 the company has been operating in Slovakia. In 2016 the first fruit bar was opened in a shopping centre in Budapest, Hungary. In the same year, the management was joined by investors to support expansion. The beginning of February 2017 saw a change in ownership of Fruitisimo. Tomáš Lichtenberg sold his share to the other shareholders and his role as executive director ended. The only executive director is currently Jan Hummel who has a 60% share in the business. The company’s objective continues to be a number one brand in the market and expand to new locations and new countries.
HOW DO WE CREATE “ It’s not about better or more powerful juice ALL THIS MAGIC? blenders. It’s all about people. We love what we do, and you can feel it every time. ”
BRAND MANIFESTO WE WANT TO IMPROVE YOUR DAY EVERYDAY. 1. Healthy products 2. Homemade recipes 3. Free smile guarantee 4. Loyalty program
Did you know that this year it’s hot to wear a smile from ear to ear? If you happen to forget yours at home, come and join us for a drink or an ice cream and you´ll get one great smile for free. Smile! Our fruit bars offer a unique and uplifting Fruitisimo experience, full of positive emotions. Each of our products includes: Love for fruit! Our new style? Fruit is everywhere we look! And why is that? Because we look at everyone and everything through our fruit glasses.
POSITIVE EMOTIONS! Joy! Our products radiate positive emotions. The Fruitisimo gang accepts everyone who loves life. We stick with our motto: LIVE WHAT YOU LOVE
JUICES AND FRUIT HANDMADE COCKTAILS ICE CREAM Fresh juices simply Fruitisimo loves fruits got under our skin. and ice cream is the queen of our heart. After all, 15 original cocktails prepared love conquers all... right in front of you Over 20 flavours Over 100 combinations of fresh of artisanal ice cream juices blended from a variety of fruits and vegetables Handmade by according to customer qualified employees wishes Genuine ingredients 2 new drinks from seasonal fruits every Sorbets with 82% fruit two months.
WE ARE average Fruitisimo Ugo Bubblelogy Awareness (% of people 35 55 27 42 who know the brand) Experience with the brand (% of people who 17 25 14 18 have purchased) Current purchase (% of people who keep on 10 14 10 9 NUMBER visiting the store) Top of mind (% of people who visit the store the 5 8 6 5 most often) Fruitisimo Ugo Bubblelogy ONE! Awareness 55 % Ice cream 60 46 14 (=% of people who know of polled sample the brand) are aware of the Fruitisimo brand Cakes 16 10 12 Trying out 54 % (=% of people who actually of them have personally have experience with the purchased a Fruitisimo brand they know) product Juice cocktails 57 58 33 Satisfaction 57 % (=% of people who actually of those who purchased Fresh juice 74 82 31 keep on visiting the store from Fruitisimo keep on from those who have visiting the store experienced it only once) Fruitisimo is the most popular brand within its Lemonade 42 44 73 Loyalty 59 % category, i.e. healthy snacks. We particularly (=% of people who purchase the most from of those who keep on visiting Fruitisimo those who keep on – perceive it as their benefit from our high brand awareness! Anything else 3 10 14 visiting) preferred brand Fruitisimo has been voted as a 2016 and 2017 Basis 139 98 93 Czech Superbrands and a Slovak Superbrands in 2017. *According to the survey “Fresh juices, ice creams: consumer behavior” IPSOS, July 2015
CONSUMER 30 % of people visit 47 % of people indicated BEHAVIOUR a shopping mall just that they would stay to eat and drink. longer for shopping if they had a chance to eat or drink TRENDS during their visit. 31,1 % 45,1 % 42,5 % of people visiting The availability of healthy of customers of customers would shopping malls would options is important would like to enjoy like to enjoy more like to have more for 46,3 % of people more healthy innovative food juice bars. in shopping malls. and organic options. offerings. *According to the survey „Food & Beverage in a Shopping Centre“, CBRE 2015 *According to the survey „Food & Beverage in a Shopping Centre“, CBRE 2015
HOW ARE WE 160.133 GROWING? LOYALTY PROGRAM MEMBERS IN THE CZECH REPUBLIC 6 000 000 Litres of fresh juice sold 1 000 000 Loyalty Program members 2.372.351 FRESH JUICES SOLD LAST YEAR 4 500 000 750 000 5.957 3 000 000 500 000 1 500 000 250 000 0 0 2003 2006 2009 2012 2015 2018 2021 2003 2006 2009 2012 2015 2018 2021 TONNES OF FRUIT USED LAST YEAR Number of Fruitisimo bars Number of employees 2.098.778 300 1600 225 1200 150 800 75 400 NUMBER OF ICE CREAM SCOOPS 0 0 SOLD IN 2016 2003 2006 2009 2012 2015 2018 2021 2003 2006 2009 2012 2015 2018 2021
FRUITISIMO BAR FORMATS BISTRO CAFÉ Size: 60 m2 + KIOSKS Size: 15 m2 Location: shopping malls, busi- Location: shopping malls ness/trade areas, office centers, Seating area: 0 – 10 m2 city centers Seating area: 20 m2 and more UNITS Size: 30 m2 + SHOP-IN-SHOP Size: 15 m2 Location: shopping malls Location: petrol stations, hospitals, Seating area: 0 – 10 m2 schools etc. Seating area: 0 – 10 m2 CAFÉS Size: 40 m2 + CARAVAN Size: 20 m2 Location: shopping malls, Location: city center – parks, business/trade areas, squares and busy streets. office centers, city centers Seating area: 0 – 10 m2 Seating area: 10 – 20 m2
DETAILS...
INNOVATION = PROGRESS ca rd OUR TYPICAL CUSTOMER 75 % women, 25 % men Our customers seek premium quality products. They prefer to buy the best. We work with custom-developed information and cashier systems, They travel, strive for successful thanks to which we are always one careers and on the whole enjoy their lives. step ahead of our competitors. Long story short, they live by our motto: We have a database with more than 120,000 Loyalty Program members with data on their customer LIVE WHAT YOU LOVE! behaviour.
PARTNERS, CLIENTS, ETC. LONG-TERM COOPERATION IS OUR PRIORITY THE BEST PARTNER FOR YOU! - Our concept is easily adapted to a wide range of spaces and locations - We offer an entertaining experience - We have a large database of loyal customers - We are a great partner for local marketing activities
FRUITISIMO IN THE NEWS
www.fruitisimogroup.com
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