Beverage Merchandising - Grab-and-Go, Single-Serve White Paper

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Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
White Paper

Grab-and-Go, Single-Serve
Beverage Merchandising
Designing, Building, and Executing for
Maximum Effectiveness in Retail and Beyond

                                               Source: Trion
                        S p o n S o r e d By
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
Introduction
Psychology tells us temporary goals can be triggered by the environment (e.g., the smell of freshly baked bread activates
the goal to eat) or by a deficiency (e.g., dehydration triggers the goal to drink). there are numerous situations that can trigger a
temporary goal; sometimes marketers can activate them, while at other times they can present their brand and product as the best
way to address them. And what better way to satisfy the goal of thirst than to have a grab-and-go beverage when shoppers need
it and where they least expect it. once located primarily in the checkout area, single-serve beverages are now enjoyed throughout
the entire retail establishment.

Driving impulse purchases                                                                               behaviors and purchases. consumers want companies to be more thought-
A recent global Packaging market research study from the Association for                                ful about their packaging and resources. In the report, according to Jenny
Packaging and Processing technologies, found that customers tend to pick                                Zegler, Associate Director of Mintel Food & Drink “tomorrow’s conscious
up grab-and-go foods for purchase as an impulse. Retailers and brands can                               consumers will be looking for eco-friendly packaging and products while
capitalize on this impulse spending while finding ways to implement envi-                               also seeking guidance on how to make their diets more sustainable.”
ronmentally friendly messages and customizable elements into foodservice
packaging. grab-and go programs for product in a growing category is one                                In his article, 7 Important Factors that will shape the Future of the con-
way to increase incremental sales for both brands and retailers.                                        venience Retail, Jeff Williams, sVP of Retail and u.s. Industry Relations
                                                                                                        for Nielsen, lists seven factors that will shape the future of convenience
                                                                                                        shopping. Prediction 7: convenience Players Will Re-imagine grab-and-go
    CARBONATED BEVERAGE IMPULSE PURCHASES
                                                                                                        Packaging to Be More sustainable addresses this threat of consciousness

         68%
          MASS MERCHANT
                                               56%
                                                GROCERY
                                                                                                        consumerism. “today’s convenience culture feeds into an on-the-go lifestyle,
                                                                                                        servicing consumers with neatly packaged offerings to literally grab-and-go.
                                                                                                        however, u.s. consumers are beginning to adopt a zero-waste mindset.
                                                                                                        In the coming year(s), c-stores will need to address issues linked to waste
    IMPUSLE CB PURCHASE MORE LIKELY
    FROM ENDCAP AND FLOORSTAND DISPLAYS                                                                 management, the anti-plastic movement and the rising consumer backlash
                               Source: 2014 POPAI Shopper Engagement Study
                                                                                                        toward single-use packaging. Retailers that are ahead of the game will
                                                                                                        be looking to show consumers that they are doing their part to close the
                                                                                                        sustainability loop and not contributing to the growing packaging problem.”
Beverage inDustry OutlOOk
overall, the beverage industry is positioned to remain strong throughout                                companies working in the single-serve beverage arena will need to continu-
the coming years with bottled water outperforming carbonated beverages.                                 ally monitor the sustainability movement and work together to combat
(see chart below.) According to the u.s. Beverage Market outlook 2019                                   negative perceptions around the excessive waste produced by single-serve
report, convenience is a key driver of segment growth. single-serve RtD                                 product packaging.
(ready-to-drink) beverages appeal to the growing number of consumers
who drink, and snack on-the-go throughout the day.                                                      this white paper will look at how brands and retailers can increase impulse
                                                                                                        purchases of single-serve beverages by offering opportunities for purchase
pOtential threat tO the single-serve market                                                             in various locations throughout the store with a targeted grab-and-go
But, there is an ever-growing threat to the single-serve beverage market.                               campaign. you will see the key steps your company can take to implement
Mintel’s 2030 global Food and Drink trends report identified conscientious                              a program, the benefits of a compliantly executed program, the key fixtures,
consumerism (which also has been identified as one of the shop! Future                                  displays, and locations used for beverage grab-and-go programs, along with
of Retail trends) as driving consumers to be more mindful about their                                   ideas for creating “rest stop” locations within a “non-food” store.

    PACKAGED BEVERAGES                                        NON-ALCOHOLIC DRINKS                        BOTTLED WATER                         SOFT DRINKS

       15%                    CONVENIENCE
                              STORE SALES                       $342,857M                                  $71,567M                              $248,552M
    GAS STATION BEVERAGE                                        EXPECTED 2020 U.S. REVENUE                EXPECTED 2020 U.S. REVENUE            EXPECTED 2020 U.S. REVENUE
    PURCHASE FREQUENCY

      20%                     DAILY
                              PURCHASE
                                                                             2.1%
                                                                EXPECTED ANNUAL GROWTH
                                                                                                                      5.4%
                                                                                                          EXPECTED ANNUAL GROWTH
                                                                                                                                                            1.2%
                                                                                                                                                EXPECTED ANNUAL GROWTH
    + 50%                     WEEKLY
                              PURCHASE
                                                                (CAGR 2020-2023)                          (CAGR 2020-2023)                      (CAGR 2020-2023)

                                                                                                          $216.21                               $750.91
                                                                             SOFT DRINKS
    CONVENIENCE STORE                                                        • LARGEST SEGMENT
    TOP BEVERAGE PURCHASE
                                                                             • $248,552M (U.S.)           PER PERSON EXPECTED                   PER PERSON EXPECTED
    18-29 YEAR OLDS: WATER                                                     EXPECTED 2020 SALES
    OLDER CONSUMERS:                                                                                      2020 U.S. REVENUE                     2020 U.S. REVENUE
    CARBONATED SOFT DRINKS                                                                                (IN RELATION TO TOTAL POPULATION)     (IN RELATION TO TOTAL POPULATION)
    Source: Gasbuddy Survey                                  Source: Statista                           Source: Statista                      Source: Statista

Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                            2

2                                                                                                    Grab-and-Go, Single-Serve Beverage Merchandising in Retail and Beyond
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
Creating
                      Creating a   a Successful
                                     Successful Grab        Grab &      & GoGo Program
                                                                               Program
                      Creating     a Successful
                      a successful prOgram begins with solidGrab
                                                             promotional&   Go
                                                                         plan-
                      a successful prOgram begins with solid promotional plan-
                                                                               Program
                      ning. this is the key activity for any retailer or brand to create exposure for
                      a  successful
                      ning.                       prOgram
                            this is the key activity     for any retailer
                                                                    beginsorwith
                                                                               brand
                                                                                   solidto promotional
                                                                                           create exposure plan-for
                      a new product, drive trial of an item, and, most critically, drive sales. the
                      a newthis
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                                 is the drive    trial offor
                                         key activity     an any
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                                                                  retailer       critically,
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                                                                                                                            Grab
                                                                                                                            Grab &   & Go
                                                                                                                                       Go StrateGieS
                                                                                                                                             StrateGieS
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                                                                                                                              recent FMI     StrateGieS
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                      dation for astrategy
                      marketing     promotional
                                              is oneplan.
                                                       of theA key
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                                                                               for establishing        solid foun-          help implement eye-catching, energy-efficient refrigerated
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                                                                                                                            help      FMI Technomic
                                                                                                                                  implement            study energy-efficient
                                                                                                                                              eye-catching,  shares some keyrefrigerated
                                                                                                                                                                               strategies to
                      customer
                      dation  forinsights   that canplan.
                                  a promotional          be deployed    intostrategy
                                                             A successful    the promotional
                                                                                        starts withplan.  to en-
                                                                                                      informed              equipment. For more information on types of grab-and-go
                      able efficient promotional plan execution, many details should be consid-                             help  implement
                                                                                                                            equipment.        eye-catching,
                                                                                                                                         For more            energy-efficient
                                                                                                                                                    information               refrigerated
                                                                                                                                                                 on types of grab-and-go
                      able efficient
                      customer        promotional
                                 insights   that canplan     execution,
                                                         be deployed       many
                                                                        into      details shouldplan.
                                                                             the promotional          be consid-
                                                                                                          to en-            fixtures and displays, see the section, Grab-and-Go Displays
                      ered during the planning stage. once a compelling offer has been selected,                            equipment.
                                                                                                                            fixtures andFor  more information
                                                                                                                                          displays,              on types
                                                                                                                                                    see the section,      of grab-and-go
                                                                                                                                                                     Grab-and-Go   Displays
                      ered efficient
                      able during the    planning stage.
                                      promotional              once a compelling
                                                        plan execution,    many detailsoffershould
                                                                                              has been   selected,
                                                                                                      be consid-            on page 4.
                      the next step is to determine the mechanism to engage the customer.                                   fixtures
                                                                                                                            on  pageand
                                                                                                                                      4. displays, see the section, Grab-and-Go Displays
                      the next
                      ered      stepthe
                           during     is to  determine
                                         planning          theonce
                                                       stage.   mechanism     to engage
                                                                      a compelling     offer the
                                                                                              hascustomer.
                                                                                                   been selected,
                      Developing effective in-store marketing campaigns requires research,                                  on page 4.
                      Developing
                      the next stepeffective    in-store marketing
                                      is to determine      the mechanismcampaigns
                                                                              to engagerequires   research,
                                                                                             the customer.                  • Make decisions based on the unit’s overall life cost.
                      resources, and reliable teams. With great design, a clear understanding of                            • Make decisions based on the unit’s overall life cost.
                      resources, and
                      Developing        reliablein-store
                                    effective      teams.marketing
                                                             With greatcampaigns
                                                                          design, a requires
                                                                                       clear understanding
                                                                                                  research, of                Look beyond an equipment’s initial purchase price to
                      display economics, and exceptional execution of all aspects of the display                            • Make    decisions
                                                                                                                              Look beyond          based on the
                                                                                                                                              an equipment’s        unit’s
                                                                                                                                                                 initial     overall
                                                                                                                                                                         purchase     lifeto
                                                                                                                                                                                    price   cost.
                      display economics,
                      resources,             andteams.
                                  and reliable      exceptional
                                                             With execution    of alla clear
                                                                   great design,       aspects   of the displayof
                                                                                              understanding                   consider the long-term returns an energy-efficient unit
                      program, retailers and brands can maximize program results.                                             Look  beyond
                                                                                                                              consider        an equipment’s
                                                                                                                                         the long-term    returnsinitial purchase price to
                                                                                                                                                                   an energy-efficient     unit
                      program,
                      display    retailers and
                               economics,    andbrands      can maximize
                                                    exceptional    executionprogram       results.of the display
                                                                               of all aspects                                 would mean for your bottom line in terms of energy saved
                      program, retailers and brands can maximize program results.                                             consider
                                                                                                                              would      the long-term
                                                                                                                                      mean                returnsline
                                                                                                                                             for your bottom       an in
                                                                                                                                                                       energy-efficient
                                                                                                                                                                          terms of energy  unit
                                                                                                                                                                                              saved
                                                                                                                              in annual operating costs.
                                                                                                                              would   mean
                                                                                                                              in annual      for yourcosts.
                                                                                                                                          operating     bottom line in terms of energy saved
                                                                                                                            • Keep it clean. Grab-and-go display models are the most
                                                                                                                            • Keep   it clean.
                                                                                                                              in annual   operating   costs. display models are the most
                                                                                                                                                Grab-and-go
                                                                                                                              energy efficient when operators execute proper clearance
                                                                                                                            • Keep
                                                                                                                              energyitefficient
                                                                                                                                        clean. Grab-and-go
                                                                                                                                                  when operatorsdisplay  models
                                                                                                                                                                     execute      are the
                                                                                                                                                                               proper       most
                                                                                                                                                                                        clearance
                                                                                                                              around the unit; that means allowing for breathing room
                                                                                                                              energy
                                                                                                                              around efficient
                                                                                                                                       the unit; when    operators
                                                                                                                                                  that means         execute
                                                                                                                                                                allowing   for proper   clearance
                                                                                                                                                                                breathing   room
                                                                                                                              to prevent the condenser from overworking itself in tight
                                                                                                                              around
                                                                                                                              to       thethe
                                                                                                                                 prevent    unit; that means
                                                                                                                                               condenser        allowing
                                                                                                                                                             from          for breathing
                                                                                                                                                                   overworking     itself inroom
                                                                                                                                                                                             tight
                                                                                                                              spaces.
                                                                                                                              to prevent the condenser from overworking itself in tight
                                                                                                                              spaces.
                                                                                                                            • Size matters. Grab-and-go display units maintain higher
                                                                                                                            • Size  matters. Grab-and-go display units maintain higher
                                                                                                                              spaces.
                                                                                                                              levels of energy efficiency when the model has the proper
                                                                                                                            • Size
                                                                                                                              levelsmatters.
                                                                                                                                     of energy Grab-and-go     display
                                                                                                                                                  efficiency when    theunits
                                                                                                                                                                          modelmaintain
                                                                                                                                                                                  has thehigher
                                                                                                                                                                                            proper
                                                                                                                              ventilation space, including being surrounded by cool air.
                                                                                                                              levels of energy
                                                                                                                              ventilation  space,efficiency
                                                                                                                                                    includingwhen
                                                                                                                                                               beingthe   model hasby
                                                                                                                                                                       surrounded      the  proper
                                                                                                                                                                                         cool  air.
                                                                                                                            • Invest in a night cover. Keep cold air inside and reduce
                                                                                                                            • Invest  in a space,
                                                                                                                              ventilation   night including
                                                                                                                                                    cover. Keepbeing
                                                                                                                                                                   coldsurrounded    by cool
                                                                                                                                                                         air inside and        air.
                                                                                                                                                                                          reduce
              Trion

                                                                                                                              overall energy loss by covering the grab-and-go unit with
            Trion

                                                                                                                            • Invest
                                                                                                                              overall in  a night
                                                                                                                                       energy  losscover.   Keep cold
                                                                                                                                                     by covering         air inside andunit
                                                                                                                                                                   the grab-and-go        reduce
                                                                                                                                                                                              with
                                                                                                                              a night cover.
        Trion
     Source:

                                                                                                                              overall
                                                                                                                              a night energy
                                                                                                                                       cover. loss by covering the grab-and-go unit with
   Source:

                                                                                                                               a night cover.
Source:

                      Benefits
                      Benefits of of a
                                     a Grab
                                        Grab &    & Go Go Program
                                                              Program
                      Benefits
                      custOmers   of
                                tODaya  Grab
                                      expect      &
                                             to find   Go     Program
                                                     grab-and-go single-serve
                      custOmers tODay expect to find grab-and-go single-serve
                                                                                                                        them in the DIy/hardware stores, Arts & crafts stores, and your local
                                                                                                                        them in the DIy/hardware stores, Arts & crafts stores, and your local
                      beverage stations around the store in grocery, Mass Merchants, Drug/                              garden center. grab-and-go programs make for a quick, convenient
                      custOmers         tODay
                      beverage stations around  theexpect
                                                     store in grocery,
                                                                 to find Mass   Merchants,
                                                                         grab-and-go         Drug/
                                                                                        single-serve                    garden
                                                                                                                        them  in center. grab-and-go
                                                                                                                                 the DIy/hardware     programs
                                                                                                                                                    stores,  Arts &make
                                                                                                                                                                    craftsforstores,
                                                                                                                                                                              a quick,
                                                                                                                                                                                     andconvenient
                                                                                                                                                                                          your local
                      Pharmacies, and even Dollar stores. In this day of instant gratification and                      shopping experience to allow consumers to easily find the beverage
                      Pharmacies,
                      beverage    and even
                               stations     Dollar
                                        around  thestores.
                                                     store inIngrocery,
                                                                this day Mass
                                                                          of instant gratification
                                                                                Merchants,   Drug/and                   shopping   experience
                                                                                                                        garden center.        to allowprograms
                                                                                                                                         grab-and-go   consumers    to easily
                                                                                                                                                                   make for a find   theconvenient
                                                                                                                                                                                quick,   beverage
                      on-demand consumptions, you also find grab-and-go at gym/health clubs,                            items needed to complete their visit.
                      on-demand consumptions,
                      Pharmacies, and even Dollaryou   also find
                                                    stores.       grab-and-go
                                                             In this             at gym/health
                                                                     day of instant  gratificationclubs,
                                                                                                    and                 items needed
                                                                                                                        shopping       to complete
                                                                                                                                   experience       theirconsumers
                                                                                                                                              to allow     visit.   to easily find the beverage
                      car Dealers/service centers and Auto Part stores. And, you will also find
                      car Dealers/service
                      on-demand           centersyou
                                  consumptions,    andalso
                                                        Autofind
                                                               Partgrab-and-go
                                                                     stores. And,atyou will also find
                                                                                     gym/health    clubs,               items needed to complete their visit.
                      car Dealers/service centers and Auto Part stores. And, you will also find
                      How brands and retailer use Grab & Go ProGrams
                         attract ShopperS                                 introduce neW                                 increaSe product                            increaSe cateGory
                         attract
                         to  a product  ShopperS                          introduce
                                                                          productS neW                                  increaSe
                                                                                                                        SaleS          product                      increaSe
                                                                                                                                                                    SaleS            cateGory
                         to  a product
                         attract        ShopperS                          productS
                                                                          introduce neW                                 SaleS
                                                                                                                        increaSe product                            SaleS
                                                                                                                                                                    increaSe cateGory
                         to  a product
                         Attract   shoppers by creating                   productS
                                                                          Displays are typically designed               SaleS
                                                                                                                        Displays that persuade                      SaleS
                                                                                                                                                                    Displays are designed to
                         Attract shoppers by creating                     Displays are typically designed               Displays that persuade                      Displays are designed to
                         stopping power and standing                      to inform shoppers about the                  shoppers to buy the product                 persuade shoppers to shop the
                         stoppingshoppers
                         Attract     power and    standing
                                              by creating                 to informare
                                                                          Displays  shoppers
                                                                                        typicallyabout the
                                                                                                  designed              shoppersthat
                                                                                                                        Displays  to buy  the product
                                                                                                                                      persuade                      persuadeare
                                                                                                                                                                    Displays  shoppers
                                                                                                                                                                                 designedto shop
                                                                                                                                                                                            to the
                         out at the shelf. these include                  new product and provide an                    now and close the deal.                     category and increase overall
                         out at thepower
                         stopping     shelf. these  include
                                             and standing                 new
                                                                          to    product
                                                                             inform      and provide
                                                                                    shoppers    about an
                                                                                                       the              now and close
                                                                                                                        shoppers  to buythe
                                                                                                                                          thedeal.
                                                                                                                                              product               category and
                                                                                                                                                                    persuade      increase
                                                                                                                                                                              shoppers      overallthe
                                                                                                                                                                                         to shop
                         color, shape, messaging hierarchy,               experience that shows how it                                                              category sales.
                         color,atshape,
                         out            messaging
                                  the shelf.          hierarchy,
                                             these include                experience
                                                                          new   productthat
                                                                                         andshows   how
                                                                                              provide  anit             now and close the deal.                              sales.increase overall
                                                                                                                                                                    category and
                         imagery, and shoppability.                       could benefit them.
                         imagery,
                         color,     andmessaging
                                 shape,  shoppability.hierarchy,          could benefit
                                                                          experience     them.
                                                                                      that  shows how it                                                            category sales.
                         imagery, and shoppability.                       could benefit them.
                         create impulSe                                   create croSS-Sell                             enhance                                     create brand
                         create
                         purchaSe     impulSe
                                         opportunitieS                    create croSS-Sell
                                                                          opportunitieS                                 enhance
                                                                                                                        co-brandinG                                 create
                                                                                                                                                                    experience brand  & aWareneSS
                         purchaSe
                         create          opportunitieS
                                      impulSe                             opportunitieS
                                                                          create croSS-Sell                             co-brandinG
                                                                                                                        enhance                                     experience
                                                                                                                                                                    create     brand  & aWareneSS
                         purchaSe opportunitieS
                         Displays  are designed   to persuade             opportunitieS
                                                                          cross-selling displays create a               co-brandinG
                                                                                                                        the  use of fixtures and displays           experience &toaWareneSS
                                                                                                                                                                    Displays designed      inform
                         Displays are designed to persuade                cross-selling displays create a               the use of fixtures and displays            Displays designed to inform
                         shoppers to buy something                        convenient shopping experience that           to cross sell products and preview          shoppers by communicating the
                         shoppersare
                         Displays   to buy something
                                       designed   to persuade             convenient shopping
                                                                          cross-selling  displays experience
                                                                                                  create a that         to cross
                                                                                                                        the  use ofsellfixtures
                                                                                                                                         products
                                                                                                                                                andand    preview
                                                                                                                                                      displays      shoppersdesigned
                                                                                                                                                                    Displays  by communicating
                                                                                                                                                                                        to inform the
                         typically not on their list already.             typically connects the center aisle           what shoppers will find down                brand story. they create drama and
                         typically not
                         shoppers      on their
                                    to buy      list already.
                                           something                      typically connects
                                                                          convenient          the experience
                                                                                       shopping   center aislethat      what
                                                                                                                        to    shoppers
                                                                                                                           cross            will find
                                                                                                                                   sell products     anddown
                                                                                                                                                          preview   brand story.
                                                                                                                                                                    shoppers  by they  create drama
                                                                                                                                                                                 communicating     theand
                         Placement within the store may                   with the perimeter making it easy to          the aisle. this type of co-branded          emotion and provide a glimpse of
                         Placement
                         typically notwithin thelist
                                       on their  store  may
                                                     already.             with the connects
                                                                          typically perimeterthe
                                                                                               making
                                                                                                  centerit aisle
                                                                                                           easy to      the aisle.
                                                                                                                        what        this type
                                                                                                                              shoppers      willoffind
                                                                                                                                                    co-branded
                                                                                                                                                       down         emotion  andthey
                                                                                                                                                                    brand story.  provide   a glimpse
                                                                                                                                                                                       create         of
                                                                                                                                                                                               drama and
                         come into play more than design                  pick up items that go together, similar       display creates a win-win for the           how the brand is the hero.
                         come into play
                         Placement        more
                                     within  thethan
                                                 storedesign
                                                        may               pick up
                                                                          with theitems  that go
                                                                                    perimeter     together,
                                                                                               making         similar
                                                                                                        it easy  to     display
                                                                                                                        the aisle.creates   a win-win
                                                                                                                                    this type            for the
                                                                                                                                                of co-branded       how the brand
                                                                                                                                                                    emotion         is the hero.
                                                                                                                                                                             and provide    a glimpse of
                         considerations.                                  to online shopping recommendations.           products to co-exist.
                         considerations.
                         come  into play more than design                 to online
                                                                          pick       shopping
                                                                               up items        recommendations.
                                                                                         that go  together, similar     productscreates
                                                                                                                        display     to co-exist.
                                                                                                                                            a win-win for the       how the brand is the hero.
                         considerations.                                  to online shopping recommendations.           products to co-exist.

                      Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                              3
                      Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                              3
                      Grab-and-Go, Single-Serve
                      Grab-and-Go  Single-Serve Beverage Merchandising
                                                         Merchandising @
                                                                       inRetail
                                                                         Retail and Beyond                                                                                                                  33
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
use aa more
                                                                                                        use    more permanent
                                                                                                                    permanent fixture
                                                                                                                              fixture in
                                                                                                                                      in other
                                                                                                                                         other

                                   DiSPl
                             raPiDDiSPl
                                                                                                        key
                                                                                                        key areas.
                                                                                                            areas.
                     PePPer:raPiD

                                                                                                        flOOrstanDs
                                                                                                        flOOrstanDs
                                                                  Grab-and-Gotwo,Displays
                 Dr.PePPer:

                                                                           A
                                                                           A two, three,
                                                                                  three, or
                                                                                         or four-sided
                                                                                            four-sided display
                                                                                                       display often
                                                                                                               often
                                                                                              designed
                                                                                              designed with    with flexibility
                                                                                                                      flexibility to  to support
                                                                                                                                           support differ-
                                                                                                                                                         differ-
    WaTer/KeurigDr.

                                                                  there is an unlimiteD       ent types    supply
                                                                                                       types   and of    optionscombinations
                                                                                                                     different         and
                                                                                                                                     combinations           of
 BaiWaTer/Keurig

                                                                                              ent              and   different                              of
                                                                  configurations when it comes      to fixtures
                                                                                              hardware,
                                                                                              hardware,            and displays
                                                                                                                accessories,
                                                                                                                accessories,        or    for creating
                                                                                                                                    or merchandising
                                                                                                                                         merchandising
                                                                  a grab-and-go single-serve beverage
                                                                                              components.
                                                                                              components.      program.
                                                                                                                   these each
                                                                                                                   these      displays
                                                                                                                              displays optioncancan
                                                                                                                                             can   be
                                                                                                                                                   be con- be
                                                                                                                                                          con-
 Source:

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                                                                  Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                                 4
                                                                                         it easy for customers to pick up items to                                            material for durability and long-lasting merchandising life.
                                                                  4                      purchase. leD interior lighting can be added                                   Grab-and-Go,
                                                                                                                                                                           • Long- and Single-Serve
                                                                                                                                                                                           short runs. Beverage
                                                                                                                                                                                                         easily fit Merchandising    in Retail
                                                                                                                                                                                                                    small grab-n-go coolers  orand Beyond
                                                                                                                                                                                                                                               quickly
                                                                                         to showcase on-the-go products. Fixed-                                               snap on additional lanes for endless runs.
                                                                                         width trays that are gravity fed or spring fed                                    • Customized length sized to your shelf specifications for a flush,
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
Store Location Implications
accOrDing tO rich WilDrick, Director of engineering at trion                   the front or back of the store, or at the end of an aisle. A beverage center,
Industries, the correct store location and product mix can vary based on       appropriately sized for the location and customer base, placed near the
where it is being implemented in the store and regional shopping trends.       coffee station will be a hit with all thirsty customers waiting for a service
creating impulse buying and cross-merchandising opportunities can hap-         transaction to be completed.
pen anywhere in the store. Floorstands and gravity feed displays can be
used for creating last-minute impulse buys at checkout or cross-merchan-       satisfying these customers’ short time windows is easier with logical
dising situations. A carefully crafted soda floorstand would make a great      equipment placement. see graphic below for ideas. And most importantly,
companion to the salty-snacks aisle or as a mixer in the liquor aisle. the     manage traffic flow with ease with these suggestions from FMI technomic:
temporary nature of these types of displays is a key benefit as they can be
changed out to accommodate different buying seasons (i.e., holiday, super      • Place beverage coolers in places where they won’t disrupt
Bowl, summer) and different marketing campaigns.                                 traffic flow. Avoid busy spots where customers are already waiting in
                                                                                 line for something else, such as the meat counter.
More permanent solutions are the merchandising reach-in refrigerators          • Make restocking easy. stock your floor with coolers that can be
and air curtain merchandisers. these types of refrigerated fixtures are used     refilled from the back, and ensure your PoP is durable enough to
at most grocery stores and at a variety of mass, drug, and specialty stores.     withstand multiple restocking occasions.
Retailers tend to use the open versions in the produce section stocked         • Grab customers’ appeal with eye-catching design. try
with fresh and pre-bottled juices and specialty waters. the closed beverage      implementing shaped or curved merchandising units to mix up classic
centers need to be close to a power source and thus they tend to be near         c-store design.

  Potential location:                                          Potential location:                                         Potential location:
  racetrack by the Salt-snack aisle                            produce department                                          liquor department
  liquor department                                            Single-serve Juice
                                                                                            Source: FixTureSuPcloSe

  2019 OMA Carbonated Drinks – Semi
  Permanent                                                                                                                2019 OMA Beverages: Beer
  Gold Award                                                                                                               Permanent Silver Award
  Dr Pepper Sweet Rewards                                                                                                  POP-UP Merchandising Rack
  Beverage Center                                                                                                          Entrant: Merchandising and
  Entrant: International Paper Retail                                                                                      Marketing Corp
  Packaging and Display                                                                                                    Client: Heineken USA
  Client: Keurig Dr Pepper

  Potential location:                                                                                                      Potential location:
  Juice or produce departments                                                                                             checkout
  checkout                                                                                                                 Curvilinear Smart Snacking
                                                                                                                           Cashwrap Display
                                                                                                                                                           Source: FixTureSuPcloSe

                                                               Potential location:
                                                               checkout
                                                                                            Source: ShoP!

  2019 OMA Supermarket – Semi-Permanent
  Bronze Award
  Last Sips of Summer Floorstand
  Entrant: WestRock Merchandising Displays
  Client: Coca-Cola North America

Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                             5

Grab-and-Go, Single-Serve Beverage Merchandising in Retail and Beyond                                                                                              5
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
Think Outside the Box: Rest Stop Locations within
a Non-grocery Store
graB-anD-gO prOgrams are cOmmOn in almost every                                                                                                             stores, clothing boutiques, and high-end electronic/appliance stores
retail establishment these days. Most checkout areas have the cooler filled                                                                                 come to mind--stores where couples, friends, and families shop together
with soda and water, alongside the racks of mini bags of chips, snack,                                                                                      or spend more than five minutes making a purchase decision.
candy, and gum. But, what you don’t see in many retail establishments
(outside a car dealership or service establishment) are “rest stop”                                                                                         stores like Michaels offer crafting classes, store events, project sheets,
locations. Places in the “consultative” areas that customers can sit, take                                                                                  store displays that offer a shopping experience that can inspire creativity
a break from their shopping and have a cup of coffee or bottle of the                                                                                       and build confidence in our customers’ artistic abilities. A grab-and-go
beverage of their choice.                                                                                                                                   display can help create a customer-centric shopping environment.

these “rest stops” work best in retail environments where people                                                                                            stores like home Depot offer three key areas that scream the need for
are in the “going shopping” mode. these shoppers are embarking on                                                                                           beverage refreshment: contractor consultation Area, Kitchen & Bath
an enjoyable shopping expedition, exploring options, and looking for                                                                                        Design center, and the garden center. capture impulse sales while you
interesting and exciting opportunities. craft stores, home improvement                                                                                      have a captive audience.

                                                                                                   Kitchen & bath design center

       2019 OMA Carbonated Drinks –                                                                                                                                                                                                                                                       2019 OMA Carbonated Drinks;
       Permanent Gold Award                                                                                                                                                                                                                                                               Permanent Gold Award
       Silver Award                                                                                                                                                                                                                                                                       Mountain Dew Game Fuel
       AMP Game Fuel Game Console                                                                                                                                                                                                                                                         Cooler
       Entrant: Universal                                                                                                                                                                                                                                                                 Entrant: Unified Resources in
       Client: PepsiCo                                                                                                                                                                                                                                                                    Display
                                                                                                                                                                                                                                                                                          Client: PepsiCo
                                                                                                                                                                                           Doors & Windows
                                                                                                                                                               Blinds, Drapery,
                                                                                                     Appliances &

                                                                                                                                                                  Wall Decor
                                                                                                       Kitchens

                                                                                                                                      Flooring
                                                             Electrical

                                                                                                                                                                                                                                            Lumber & Building Maintenance

                                      Garden Center
                                                                                                                                                                                                                                                                            Restrooms

                                                           Lighting
                                                                                                                                                                                                             Tools & Hardware
                                                                                                                                                 Plumbing
                                                                                                                            Storage
                                                                                                                    Paint

                                                                                                                                                                            Bath

                                                        Lawn Equipment
                                                          & Chemical
                                                                                                                                                                                                                                                                            Tool Rental

                                               Indoor
                                               Garden
                                                           Seasonal
                                                                                                                                                                                   Checkouts                                    Checkouts

Garden center                                                                                      checkout                                                                                                                                                                                  contractor center
                                                                          Source: home DePoT aPP

Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                                                                                                                                                                  6

6                                                                                                                                           Grab-and-Go, Single-Serve Beverage Merchandising in Retail and Beyond
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
Key Takeaways
                              a Well-planneD, carefully executeD grab-and-go
                              program will not only benefit shoppers, but brands and retailers as well.
                              • Brands – increase impulse purchases, thus increasing product sales and
                                                                                                                4      When using a pOp display to create the grab-
                                                                                                                       and-go experience, make the display durable
                                                                                                               the extra time spent in making sure the display is durable is vital to its
                                also increase brand awareness                                                  success. It must withstand the rigors of the supply chain, transportation,
                              • Retailers – increase impulse purchases, thus increasing product                and store traffic patterns, and also support the weight of the product
                                sales, thus increase basket size. Additionally can drive traffic to desired    for the intended lifespan of the display. In consideration of the desired
                                locations.                                                                     outcome, all parties need to understand the lifespan objective in order
                              • Shoppers – A refreshing beverage when they need it, where they need.           to deliver effective merchandising solutions.
                                Because, a satisfied customer is a loyal customer.

                                                                                                                5       ensure ease of restocking and ease of access
                                                                                                                        If a display or fixture is intended to hold merchandise for any
                                                                                                               period of time, its ability to be re-stocked and ease of product acces-
                                                                                                               sibility should be considered. If the fixture is hard to shop and product
                                                                                                               on display is cumbersome to access, shoppers will not have a good
                                                                                                               experience with the brand, and they will move to the next one.
Source: FixTureSuPcloSe.com

                                                                                                                6      specify placement within the store
                                                                                                                       A brand could have the best in-store marketing campaign in the
                                                                                                               company’s history, but if no one ever sees it how would they know?
                                                                                                               A primary location is the slot or space allotted to a cPg vendor for a
                                                                                                               permanent or seasonal listing. A secondary location is deemed to be
                                                                                                               off-shelf in another complementary spot within the store. Brands should
                                                                                                               always consider where the shopper is looking. In the aisle, the typical
                              Design anD prODuctiOn cOnsiDeratiOns                                             shopper gaze hovers between the shoulders to the knees (3½ and
                              communication among product team members that ends with complete                 4½ feet), known as the “strike zone.” studies have also shown that a
                              understanding the scope of the project is of utmost importance for suc-          shopper rarely will ever look up once in the aisle, thus a ceiling dangler
                              cess. some basic considerations need to be understood before the design,         would not be an effective PoP display here.
                              production, and implementation process begins.

                                                                                                                                                                                                Source: ShoP!
                               1        Design to target the right audience (aka know
                                        your customer)
                              It is vitally important to identify the target shoppers or audience before the
                              design process begins. Retailers must understand who they are, what is
                              important to them, how they think, and where they are in their purchase
                              journey. Focus on clearly communicating the right message in a way that
                              resonates with them and relates to their needs. Answering consumer’s
                              fundamental needs and emotions is much more powerful than simply stat-
                              ing your product’s benefits.

                               2       abide by the specific retailer’s rules and
                                       expectations
                              A one-sized merchandising program does not fit within the requirements
                              of all retail chains. Designing programs that will not be allowed on the
                              store floor is a waste of time and money. Brands must understand and
                              keep up to date with the basics of a retailer’s merchandising and display        2019 OMA Awards: Dr Pepper Lil Sweet In-Store Activation Program
                              requirements.

                               3       ensure ease of assembly to maximize compliance
                                       As previously mentioned, it is important to know who will be
                              responsible for setting up the display or fixture at the store level. this
                                                                                                                      For more examples of grab-and-go fixtures, please visit
                                                                                                                      shopawards.org

                                                                                                                      Read more about creating store environments, POP
                              concern directly relates to how complex the display is to set up and stock.             Displays, and store fixtures, in the 2019 MaRC Exam Prep
                              Will it be the store personnel, a third-party installation company or vendor            book at https://www.shopassociation.org/marc/
                              field team (brand representatives)? A general rule is it should take no
                                                                                                                      For best practices on developing and measuring the ef-
                              longer than 15 minutes to set up a display. But, a retailer may have differ-
                                                                                                                      fectiveness of in-store marketing materials please visit,
                              ent expectations. Please refer to the 2018 Merchandising solutions: space               2017 Shop! ROI Standards: In-Store Marketing Materials
                              Management and Fixture considerations to Maximize RoI white paper at                    Standards Document at https://netforum.avectra.com/
                              https://www.shopassociation.org/industry-reports/ for more information on               eweb/shopping/shopping.aspx?
                              compliance and best practices.

                              Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                      7

                              Grab-and-Go, Single-Serve Beverage Merchandising in Retail and Beyond                                                                                         7
Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
aBOut

trion (www.triononline.com) is rated among the top-50 North American Retail and Point-of-Purchase fixture makers and is the world’s
leading manufacturer of display and scanning hooks. Product lines include shelf management systems, cooler and freezer merchandising
systems, storewide labeling systems, anti-theft and security fixtures, bar merchandisers, sign systems, display and scanning hooks, PoP display
components and hardware.

aBOut
shop! environments Association (shopassociation.org) is the global trade association dedicated to enhancing retail environments and
experiences. shop! represents more than 1,200 member companies and affiliates worldwide from 25 countries. the association brings value to
the global retail marketplace through our industry leadership, research programs, industry certification, education and networking events.

     sOurces:
     craig Weiskerger, Director of sales & Marketing, trion Industries, Inc.                    https://www.thenafemshow.org/news-and-insights/trend-watch-whats-new-
     https://investors.michaels.com/company-information accessed 02/21/2020                       grab-go/ accessed 01/27/2020
     https://www.fixturescloseup.com/2018/03/03/gravity-feed-1893-pepsi-cola-                   https://www.fixturescloseup.com/2020/03/18/grab-and-go-fresh-squeezed-juice-
       beverage-rack/ accessed 02/20/2020                                                         selection/ accessed 3/30/2020
     https://www.fixturescloseup.com/2018/10/25/smart-snacking-cashwrap-display/                https://www.fixturescloseup.com/2020/02/13/soft-drink-grab-and-go-cooler-
       accessed 02/21/2020                                                                        trifecta/ accessed 02/20/2020
     https://www.foodbusinessnews.net/articles/14621-top-trends-at-the-2019-nacs-               https://www.fixturescloseup.com/2019/07/21/mercedes-benz-beverage-center-
       show accessed 02/18/2020                                                                   branded-warning/ accessed 02/20/2020
     https://www.nielsen.com/us/en/insights/article/2019/7-important-factors-that-              https://www.fixturescloseup.com/index-pouch-merchandising/#jp-carou-
       will-shape-the-future-of-convenience-retail/ accessed 02/18/2020                           sel-183220 accessed 03/30/2020
     https://www.statista.com/outlook/20000000/109/non-alcoholic-drinks/united-                 Mintel, 2030 global Food and Drink trends
       states accessed 02/20/2020                                                               Rich Wildrick, Director of engineering, trion Industries, Inc.
     https://www.statista.com/outlook/20010000/109/bottled-water/united-states                  tony Kadysewski, Director of Marketing communications, trion Industries, Inc.
       accessed 02/20/2020                                                                      www.webstaurantstore.com
     https://www.statista.com/outlook/20020000/109/soft-drinks/united-states ac-
       cessed 02/20/2020

4651 Sheridan Street, Suite 470, hollywood, Fl 33021
Phone 954.893.7300
shopassociation.org
                                                       4651 Sheridan Street, Suite 470, Hollywood, FL 33021
      @shopassociation                @shopassociation            Shop!
                                                               Phone    enhancing retail
                                                                     954.893.7300        environments and experiences
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                                                                                                                Environments and Experiences

Grab-and-Go Single-Serve Beverage Merchandising @ Retail                                                                                                                        8
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Beverage Merchandising - Grab-and-Go, Single-Serve White Paper
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