Better Business Bureau's Top Scams of 2018 - the ...
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Consumer Association of Saskatchewan Inc. ISSN 1184-0005 Volume 35 Issue 2 Summer 2019 Better Business Bureau’s Top Scams of 2018 Subscription Scams: Losses unknown. Be wary of online advertisements and pop-ups pro- moting skincare and cosmetic products, as well as weight loss and diet pills. People are enticed by a 'risk free trial', but end up falling into subscription traps with large monthly charges. Read all terms and condi- tions. Be wary of websites where this information is not easily accessible. Contact BBB to verify business. Advance Fee Loans: Almost $1 million lost. Scammers prey on people in a financial bind. In most Romance Scams: More than $22.5 million lost. cases, they request an upfront fee. If a company de- Canadians were victimized financially, emotionally, mands money to secure a loan, walk away. Be suspi- psychologically and socially by this scam. Never wire cious if a company guarantees a loan before doing a or transfer money to someone you have not met and credit check, and check BBB for reputable lending don’t share any personal information. organizations. Income Tax Extortion Scams: $6 million lost. Tech Support Scams: Almost $1 million lost. This scam is one of the most prevalent around and Scammers may call pretending to be computer techs many still fall victim to it. Canadian Revenue Agency from well-known companies. Others may send pop-up does not make threatening phone calls or request per- messages that warn about computer problems saying sonal information over the phone or by email. they have detected viruses on your computer and need you to give them remote access to your computer. Online Purchase Scams: $3.5 million lost. Never give control of your computer to a third party This scam is still one of the most diverse risks, as it unless you know it is the representative of a computer ranges from fake websites and free trial traps, to pur- support team that you contacted. Do not click on links chasing counterfeit goods and receiving fraudulent in unfamiliar emails. cheques. Always shop on legitimate websites and never wire money to someone you don’t know. Home Improvement Scams: Losses unknown. Door-to-door solicitors offer quick, low-cost repairs Employment Scams: $4.5 million lost. and then take payments without returning, or do shod- This is an ongoing problem for jobseekers. Scammers dy work and leave projects incomplete. Say no to cash may send cheques with a large overpayment and re- only deals, high pressure sales tactics, high upfront quest that you forward the excess to someone else. payments, and deals without a contract. Always get a The cheque is fake, however, and you’ll have to cover written contract with the price, materials, timeline and the costs. Research the company and look out for un- details about each person's responsibilities. Check realistic salary offers. A legitimate company will not BBB to see what others have experienced. ask you to forward money for any reason. To get more details about these scams (and others), Phishing: Losses unknown. with information on how to avoid them and what to do Fraudulent emails and fake websites are created to if you’ve been scammed, go to their website: bbb.org. deceive the public into believing they are authentic. If you receive a suspicious email, contact the business directly, don’t share personal info or click any links.
2 SaskWatch SaskWatch Summer 2019 From the President ... Published quarterly by: We at CASK hope you enjoy Sask- almost five years; we thank him for Consumer Association of Saskatchewan Watch as much as we enjoy produc- his contribution. We have now ing it for you. Brenda, the Editor, hired Marc Rousseau, another crea- Writer / Editor / Production / Design: does most of the work sourcing tive guy, and look forward to a Brenda Goldsworthy consumer information and interest- great relationship. Give him a call Contributors: ing tidbits to include. However at with consumer questions or just to Ruth Robinson, Marc Rousseau least once a year we like to let you say “hi”. His usual office hours are know what the organization is do- M-W, noon to 4:00 pm. If you are Consumer Association of ing, and following the Annual Gen- dropping by, check first to be sure Saskatchewan Inc. (CASK) eral Meeting seems to be a good he is there. #306 - 220 3rd Avenue South time to update you. Annual General Meeting: Saskatoon, Sask. S7K 1M1 At our AGM on May 28, Dennis Ph: 306.242-4909 Fax: 306.955-5810 Some Highlights of 2018-19: Email: office.cask@sasktel.net Fast Food Brochure: Along with Sentes, the Regulatory Affairs Man- the Saskatoon Open Door Society, ager at SaskTel, was our guest Office Manager: we prepared a brochure on healthy speaker. He talked about nuisance Marc Rousseau choices in fast food restaurants. calls, how to avoid email scams, the proposed Retail Internet Services Office Hours Consumer Help Directory: It is Mon-Wed, noon-4pm Code, retail sales practices, pay helpful to use when you need a con- phones, and how the CRTC is tact for information or to lodge a working to protect consumers. He CASK Board of Directors complaint. also had information on where to 2018-2019 voice concerns and answered many Information Packages: Materials President: Ruth Robinson have been prepared on Buying a of our questions. If you would like Vice-President: Mary Glauser Used Car, Avoiding Unhappy Re- more details about any of these top- turns and Choosing a Cell Phone. ics, call our office. Secretary/Treasurer: Kathy Brower They are available on our website We also had an update from Eric Members at Large: and for use by other organizations. Greene, Director of the Saskatche- Betty Burwell wan Financial Consumer Affairs Laurie Shaw Displays: CASK had displays at Authority, about consumer issues Myrt Ryhorchuk YXE Connects, Spotlight on Sen- they have been addressing. We al- iors, and at a Volunteer Recruitment ways enjoy hearing from Eric and Check us out on Facebook: Day coordinated by the Council on we appreciate both the financial and facebook.com/ConsumerSaskatchewan Aging. We supplied handouts with moral support they provide for our consumer information, gave out lots organization. Thanks Eric. Twitter: @ConsumerSK of copies of SaskWatch, and talked During the business part of the SaskWatch is available online: to many people about their experi- AGM, we approved the 2018-19 www.consumersask .com ences in the marketplace. financial statements and various Nutrition Labelling on Food other reports. For a copy of the re- In This Issue: Products: We have done one ports, contact the office. We were BBB Top 2018 Scams 1 presentation on this topic and would very pleased to elect a new board From the President 2 be happy to do more. Give us a call. member, Myrt Ryhorchuk, and Inactivity 4th Largest Killer 3 Staffing Our Office: Dylan Stans- look forward to her input. Bits & Pieces 4/5 field worked in the CASK office for ~ Ruth Robinson Canadian Inventions 6 Cucumbers 6 Office Space for Rent: How to Store Produce 7 For many years we have sublet half of our office space. Our tenant recent- Don’t Loose Health Benefits 8 ly left so it’s available again. It’s a great space with a large window in an Manage Mail While Away 8 easily reached downtown location. It’s 230 square feet with rent at $480 Advisories, Warnings, Recalls 8 per month. Phone the office for more information or to see it. There’s also more info and photos on Kijiji and our Facebook page.
SaskWatch 3 Inactivity Fourth Biggest Killer Worldwide According to the World Health Organization, physical inactivity is the fourth leading risk factor for death, worldwide, killing more than 5 million people a year. Canada’s Obesity Rate In order not to be inactive, and to the most important aspect. The Has Doubled Since the ‘70s reduce health risks, health authori- minimum number of times you In 1978, 14% of Canadian adults ties recommend moderate-intensity need to interrupt your sitting in were obese. That number climbed exercise for 30 minutes a day for order to counteract its cardiovas- to 28% in 2014. In 2017, 64% of five days a week or a total of 2 cular health risks is in the neigh- Canadians were either overweight hours and 30 minutes per week. bourhood of 35 times per day.” In or obese. Childhood obesity in order to be effective, the activity Sitting Disease needs to be spread out. This helps Canada has also doubled since the Lifespan Fitness says, “the sitting 1970s, and obesity in adolescents explain why vigorously exercising disease is a term used to describe a few times a week still isn't has tripled in the past 30 years. individuals who engage in pro- Statistics Canada’s recent study enough to counteract the ill effects longed periods of sitting or overall of daily prolonged sitting. indicated that only 17% of adults inactivity. The average North met the Canadian Physical Activ- Inactivity raises your risk of American adult spends about 10 general ill health by 114 percent, ity Guidelines. According to these hours or more each day sitting, and Alzheimer’s disease by 82 percent, guidelines, adults between the ages research shows you simply cannot and uterine and colon cancer by 66 of 18-64 should be getting at least offset 10 hours of stillness with 150 minutes of moderate-to-vigor- and 30 percent respectively. Over- one hour of exercise.” all, chronic sitting has a mortality ous-intensity aerobic exercise each Dr. Joan Vernikos, former di- week in bouts of 10 minutes or rate similar to smoking. Fortunate- rector of NASA's Life Sciences ly, the remedy is simple: Avoid more. Moderate-intensity exercises Division and one of the primary include activities that make you sitting and get more movement doctors assigned to keep NASA into your life. sweat and breathe heavy like brisk astronauts' health from deteriorat- walking or bike riding, ideally By becoming more active, the ing in space, explains that the hu- World Health Organization says coupled with muscle and bone man body deteriorates at a faster strengthening activities at least people can easily achieve benefits speed in anti-gravity situations, such as improved muscular and twice a week. and sitting for extended periods of cardio-respiratory fitness, better The National Population Health time actually simulates a low- Surveys of Canada says you are bone health, healthy weight control gravity environment. The key is to and they can reduce their risk of considered sedentary or physically disengage from low anti-gravity inactive if you expend less than 1.5 getting hypertension, heart disease, situations as much as possible. stroke, diabetes, depression and kcal/kg/day in physical activities - A reasonable goal is to get up the equivalent of walking a little various types of cancer. every 15 minutes whenever you over 1.3 miles or approximately are engaged in prolonged seated (independent.co.uk/; abc.com; reform.org; 3000 steps. For most people, that lifespanfitness,com; verywellfit.com; activities. She says, “frequency is cbc.ca; globalnews.ca; mercola.com.) is a walk of 25 minutes or less.
4 SaskWatch Bits & Pieces BITS & P What Does SARCAN Do Garage Sale Advisory. With The Glass They Get? A garage sale is a convenient way to recycle second- The coloured glass gets shipped to Airdrie, Alberta hand products, but keep in mind that you’re legally where it is processed and used in fibreglass insula- responsible for ensuring that the products you sell are tion. The clear glass is shipped to Moose Jaw where safe and meet safety standards. The Hazardous Prod- they make refractive glass beads to add into highway ucts Act has safety requirements for certain consumer and road paint to make the paint visible at night. products, many of which are intended for children. There are roughly 5 million pounds of SARCAN re- Under the law you cannot import, sell, give away or cycled glass on the highways of Saskatchewan! distribute products that do not meet the requirements of this Act. And if you do, you could be liable in a civil court of law. For detailed information and to Wash Your Recycling. read Facts for Garage Sale Vendors, go to: healthy- One of the biggest mistakes people still make when it canadians.gc.ca/consumer. You can also contact comes to recycling is not washing their containers Consumer Product Safety, Health Canada at: before putting them in the blue bin. Not only is there 1.866.662-0666. In Saskatchewan: 306. 975-4028. a risk of contamination, but it increases the cost of processing. Everything needs to be washed because it doesn't get washed at a recycling plant. Recycling Dried Out Masking Tape. plants are for sorting the clean, ready to reuse materi- Just when you need it the most, you realize your old als like plastic, glass and aluminum that will be sent roll of masking tape has dried out, leaving it unsticky to companies that will reuse them. If something like a and totally unusable. The fast fix: microwave the roll jar of tomato sauce isn’t washed and it breaks open, for 10 seconds. The heat will slightly melt the adhe- everything it touches is contaminated - and none of it sive, restoring its tacky texture. can be recycled. So, then, it all has to go to the land- fill. So in short, wash your recycling - or don’t recy- Organic vs Conventional Coffee. cle at all. Conventional coffee is among the most heavily chem- ically-treated foods in the world. It is steeped in syn- Gastronomic Pornography. thetic fertilizers, pesticides, herbicides, fungicides, A new study from the University of Ottawa, commis- and insecticides. In the third world, where much of it sioned by Heart & Stroke, found that children see al- is grown, farmers are exposed to high level of chemi- most 6,000 food ads a year on social media (Face- cals, and the surrounding communities are greatly book, Instagram, Snapchat, Twitter, YouTube), and impacted through chemical residues in the air and wa- the majority of these ads promote “low-nutrient, ultra ter. These pesticides and insecticides end up in the -processed foods and beverages that are high in fat, coffee we drink on a daily basis and are incredibly salt and sugar”. And they see thousands more on tele- harmful. Organic farmers do not use dangerous or vision. These ads makes one think of eating and gets super-toxic chemicals on their coffee crops. Their one's gastric juices flowing, triggering the release of coffee is chemical-free and high in antioxidants, insulin, lowering one's blood sugar, and stimulating which means you are not putting dangerous pesticides one's food cravings. It's gastronomic pornography! or insecticides into your body each morning. When Children's exposure to ads for unhealthy food prod- you buy organic coffee, you are supporting farmers in ucts are a significant risk factor for obesity. Accord- many third world countries who are committed to the ing to research, childhood obesity in Canada has dou- environment and are helping to promote biodiversity. bled since the 1970s, and obesity in adolescents has Just as recycling is important, so is your choice of tripled in the past 30 years, putting kids at a much coffee. By choosing organic, you are supporting the greater risk for developing chronic conditions and environment, and a healthy life for yourself and cof- illnesses. (ctvnews.ca; stopmarketingtokids.ca) fee farmers far and away. (from atlinmountaincoffee.com)
SaskWatch 5 PIECES Bits & Pieces Pets Paws Could Get Burned! Under the Weather means feeling ill or un- It might come as a surprise to many pup owners that well. During the days when ships were powered by the very pavement beneath your dog's paws could sail, the captain’s log documented everything that lead to gruesome and painful consequences. For in- happened during the day. As sickness could spread stance, on an 87ºF day, sidewalk and pavement tem- rapidly on a ship, there were times where the number peratures can reach a scorching 140ºF. Even if it’s of sailors that were ill exceeded the space provided only 77ºF the asphalt temperature will be about in the log to record their names. During those times, 125ºF. Hot sidewalks and roads also reflect heat onto the excess names of the sick were recorded in the dogs' bodies, increasing their risk of suffering from next column, which was reserved for the weather deadly heatstroke. Always check the surfaces you’ll conditions of the day. Thus, it was not unusual for an be walking on (asphalt, tarmac, artificial grass, etc.) ill sailor to be listed “under the weather”. prior to allowing your pet to walk on them. If it’s too hot for your bare feet, it’s too hot for them. Here’s a five-second rule you should never ignore. If you can- … Did You Know … not hold the back of your hand on the walking surface • Earth just had its hottest June on record and is on for five full seconds, it’s too hot for your pet to walk track for having the hottest July, as well. on. Remember, it takes less than one minute to inflict • Jamaica is to ban plastic bags, straws and foam serious burns to the paws of your pets. containers by January 2020. • Beverly Hills has become the first U.S. city to ban the sale of tobacco products. (truththeory.com) Remove a Splinter. • Norway has become the first country to ban defor- Splinters can sometimes be removed with baking so- estation. da and a bandaid. The baking soda helps swell the • Studies link canine cancer to lawn chemicals. skin and draw the splinter to the surface. Simply (thinkaboutnow.com) make a paste of baking soda and water, apply to the • Smartphones, tablets, etc. are causing mental area, and cover with a bandage. After a few hours, the health issues in kids as young as 2. (nzherald.co.nz) splinter should be sticking out enough so that you can • To keep cats and dogs out of your flowerbeds, pull it out with tweezers. If not, repeat the process. sprinkle them (the beds not the animals) liberally with black pepper. They dislike the smell and if Goosebumps. they get too close they’ll have sneezing fits keep- When you get cold, or experience a strong emotion, ing them away but not harming them. your brain releases a stress hormone, adrenaline, and • To help hydrate bees, fill a bowl with marbles and sends signals that make your muscles tense up. When add water. Marbles give the bees a safe place to the muscles that are attached to hairs tense up, they land so they can drink without drowning. make the hairs stand up, pulling up your skin, creat- • Bees sleep between five and eight hours a day, ing goose bumps (or goose pimples) which resemble sometimes in flowers. Also, they like to sleep with the skin of poultry after being plucked. This physio- other bees and hold each other’s feet. logical phenomenon, inherited from our animal an- • ‘Abracadabra’ is from the Aramaic phrase Avra cestors, is released when the animal is cold or facing Kehdabra which means I will create what I speak. a stressful situation. In animals, this rising of hair ex- • You might know the official animal of Canada is pands the layer of air that serves as insulation. In ad- the beaver, but did you know Canada’s second dition to cold, the hair will also stand up when they national animal is the horse? feel threatened, making them appear larger and more • Canada supplies 70% of the world’s maple syrup. frightening. In humans, adrenaline is often released • Saskatchewan produces 99% of Canada’s chick- when we feel cold or afraid, but also if we are under peas; 95% of Canada’s lentils; 90% of Canada’s stress and feel strong emotions, such as anger or ex- mustard, 86% of Canada’s durum wheat; and 74% citement. of Canada’s flax. (from: scientificamerican.com; medicinenet.com/)
6 SaskWatch Canadian Inventions Canada has given the world some of its greatest inventions, including: AM Radio, Alkaline Battery, Basketball, Blackberry, Birthbark Canoe, Caesar, Canada Dry Ginger Ale, Cardiac Pacemaker, Caulking Gun, Coffee Crisp, Computerized Braille, Egg Carton, Electric Organ, Electric Oven, Electric Wheelchair, Electron Microscope, Five Pin Bowling, Foghorn, Gas Mask, Goalie Mask, Ice Hockey, IMAX, Instant Mashed Potatoes, Insulin, Instant Replay, Jolly Jumper, Keyframe Animation, Lacrosse, Light Bulb, MacIntosh Apples, Nanaimo Bars, Odometer, Pablum, Pager, Paint Roller, Peanut Butter, Plexiglass, Poutine, Prosthetic Hand, Robertson Screw, Rotary Snowplow, Snowblower, Snowmobile, Standard Time, Superman, Telephone, Walkie Talkie, Wonderbra and Trivial Pursuit. Cucumbers The cucumber is a member of the Shoes need polishing? Rub a Cucurbitaceae family, along with freshly cut cucumber over them. Its squash and different kinds of mel- chemicals will provide a quick and on, and commonly thought to be a durable shine that not only looks vegetable ~ but actually it’s a fruit. great but also repels water. Cucumbers are high in nutrients Out of WD 40 and need to fix a and antioxidants, and low in calo- squeaky hinge? Take a cucumber ries, fat, cholesterol and sodium. slice and rub it along the problem- They also contain goods amount of atic hinge, and voila, the squeak is water and soluble fibre making gone! them ideal for promoting hydra- tion. Salads and pickles are only a Avoid a hangover. Eat a few cu- Stressed out? Cut up an entire cu- few of their many uses. cumber slices before going to bed cumber and place in a boiling pot Cucumbers contain most of the and wake up refreshed. Cucumbers of water. The chemicals and nutri- vitamins you need every day: vita- contain enough sugar, B vitamins ents from the cucumber will react min B1, B2, B3, B5, B6, folic acid, and electrolytes to replenish essen- with the boiling water and be re- vitamin C, calcium, iron, magnesi- tial nutrients the body lost, keeping leased in the steam, creating a um, phosphorus, potassium, zinc. everything in equilibrium, avoiding soothing, relaxing aroma that has both a hangover and a headache. been shown to reduce stress. For a pick me up, put down the caffeinated drink and pick up a cu- Grubs and slugs a problem? Out of gum or mints? Take a slice cumber. They’re a good source of Place a few slices in a aluminum of cucumber and press it to the roof B vitamins and carbohydrates pie tin and your garden will be free of your mouth with your tongue for providing a quick pick-me-up that of these pests. The chemicals in the 30 seconds to eliminate bad breath. lasts for hours. Put some slices in cucumbers react with the alumi- The phytochemicals will kill the your water bottle, too. num to give off a scent undetecta- bacteria in your mouth responsible ble to humans which drive garden for causing bad breath. Cellulite. Try rubbing cucumber pests crazy and make them flee. slices along your problem area for Using a pen and made a mis- a few minutes. The phytochemicals Bathroom mirror fog up after a take? Take the outside of a cucum- cause the collagen in your skin to shower? Try rubbing a cucumber ber and slowly use it to erase the tighten, firming up the outer layer slice along the mirror to eliminate pen marks. Works great on crayons and reducing the visibility of cellu- the fog and provide a soothing, spa and markers, too. lite. Great on wrinkles too! -like fragrance. (organic.org; pinterest.ca )
SaskWatch 7 By Marc Rousseau
8 SaskWatch Don’t Loose Health Benefits Manage Mail While Away Moving from Saskatchewan. If you are mov- ing to another province or territory in Canada, your Saskatchewan Health Card is valid for the remainder of the month in which you moved, plus the next two full months. For example, if you move from Sas- katchewan on September 27, your Saskatchewan health coverage would end November 30. Contact eHealth Saskatchewan and give them your new ad- dress and your moving date. It is recommended that you register for health benefits in your new home province immediately upon arrival. Canada Post’s Hold Mail service temporarily stops Moving to Saskatchewan. If you’re moving to mail delivery to your home when you’re not there to Saskatchewan, your Saskatchewan health coverage receive it, keeping your mail safe and secure while will begin on the first day of the third month follow- you’re gone. This avoids the overflowing mailbox ing the date you established residency in Saskatche- that lets everyone know you’re away and helps pro- wan. Normally, your home province will cover you tect you against identity theft and fraud. It also and your family until your Saskatchewan benefits avoids damage to your mail from inclement weather. take effect. For example, if you established residency If you’re planning to be away for a longer period in Saskatchewan September 27, then your Saskatche- of time, Canada Post’s Mail Forwarding for Tempo- wan health coverage would begin December 1. rary Relocation service helps ensure essential mail is If married or common-in law couples are moving to not missed. Get details of how, when and where to or from Saskatchewan at different times, the benefit apply and related costs, at any Post Office. You can times may differ. Also, benefit times may differ for phone: 1-866-607-6301 or go online: canadapost.ca. some classes of newcomers. Check: ehealthsask.ca. Temporary Absence from Saskatchewan. Advisories, Warnings and Recalls If you are temporarily living outside Saskatchewan, Health Canada helps protect the public from poten- but intend on returning and living in Saskatchewan, tial health hazards by posting advisories, warnings you need to contact eHealth Saskatchewan to ensure and recalls about consumer products. Their website your Health Card remains active and you are eligible also has information on what to do if you have con- for health benefits. Notify eHealth, or complete the cerns about a product and what to do if a product has Notification of Extended Absence form, if you will be been recalled. absent from the province for more than seven months. For more information, contact Consumer Product Call: 1.800.667-7551; email: ehealthsask.ca; or go Safety, Health Canada: 1.866.662-0666, e-mail: cps- online: www.ehealthsask.ca. spc@hc-sc.gc.ca, or visit healthcanada.gc.ca/cps. Membership / Subscription ( ) I'd like a one-year CASK membership (includes a one-year subscription to SaskWatch) $ 25.00 ( ) I'd like to make a donation of $ _______ $ _____ Total enclosed: $ _____ Make cheques payable to Consumer Association of Saskatchewan Send to: #306, 220 3rd Ave. S., Saskatoon, Sask. S7K 1M1 Name: __________________________________________ Making a donation will help us continue to advocate Address: ________________________________________ for fairness in the marketplace and improve the quality of life for consumers ________________________________________________ Phone: __________ Email: _________________________ Expiry date at top of address label
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