BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO

Page created by Cory Chambers
 
CONTINUE READING
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
BE PART OF
THE STORY
FIVE YEAR PLAN: 2021-2026
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
tab
                                                                                                                                       B
                                                                                                                                        le s
                                                                                                                                           b u
                                                                                                                                              152
                                                                                                                                              a
                                                                                                                                              s
                                                                                                                                               n d
                                                                                                                                                ine
                                                                                                                                                   c
                                                                                                                                                   s
                                                                                                                                                    h
                                                                                                                                                    se
                                                                                                                                                      air
                                                                                                                                                       s
                                                                                                                                                         s gifted to
                                                                                                                                                         to mitigate
                                                                                                                                    F &                       -19
                                                                                                                                          impact of COVID
                                                                          Over   7,ooo
                                                                          STAR Car
                                                                                                                                                                             138
                                                                                                                                                                        Over rs have
                                                                                                                                                                   barrel plapnletemented
                                                                                                                          IWM LONDON
                                                                             in use ds                                                                               been im 2016
                                                                                                                                                                         since
                                                                                                                           Pre-1930,
                                                                                                                                      IW
                                                                                                                              in fact thM London was
                                                                                                                            hospital B e psychiatric
                                                                                                                           Hospital’ ( ethlem R oyal
                                                                                                                                       onc
                                                                                                                                to as Bedel referred
                                                                                                                                           am)

                                                                                         L OW ER
             ent of L ambeth                                                             MARSH
           m                 ed
The settales built on a raiasrsh
Marsh wroad over the m back                                           Sometime after the opening
through otentially dating                                             of Waterloo railway stat  ion
lands, pto R oman times                                                in 1848 the locality around
                                                                     the station and Lower Ma    rsh
                                                                        became known as Waterloo

                                                                                         Pock                                                 THE RING
                                                                                        P a r et                                              house is angn
                                                                                     4 im ks                                      i ng public
                                                                                                                            The R he historic boxi
                                                                                         plem
                                                                                      since ente                             ode to t n in S outhwark
                                                                                           2016 d                              locatio ood oppos ite
                                                                                                                                t hat st

                                   ST GEORGE’S
                                   CIRCUS OBELISK                                                                RA
                                                                                                          PALESTHQ)
                                                                                                          (TFL’S
                                    Installe
                                   providedd in 1771, the obe
                                   to varioua focal point lea lisk                                                                g arena
                                                                                                         Built in 1783, TheloRcainted on
                                             s parts o       d
                                                      f the citing                                         (now TfL’s HQ as said to be
                                                                y                                                       d) w
                                                                                                       Blackfriars Roaof        tish boxing
                                                                                                        the birthplace Bri
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
our                                                                                D
                                                                                            ST
                                                                                                                                                                                    427 About us
     area
                                                                                  F  OR
                                                                               AM
                                                                             ST

                                                                                                            ST
                                                                                                   PELL
                                                                                                ROU
                                                                        ST
                                                                   ON
                                                                EXT
                                                                                                                                                   SOUTHWARK

                                                                                                                                                                                                     WeAreWaterloo is a Business Improvement District (BID). Voted

                                                                                  COR
                                                                                                      WaterlOo East
                                                                                                                                             CUT

                                                                                     NWA
                                            WaterlOo                                                                                   THE

                                                                   W
                                                                                                                                                                                                     for and supported by local businesses, we are a not-for-profit

                                                                                        LL R
                                                                    AT
                          WAterlOo
                                                                        ER

                                                                                            D
                                                                           LO                                                                                                                        company governed by local volunteers from the surrounding
                                                                                                                 T

                                                                             O
                                                                                                               CU
                                                                                                           E
                                                                              RD
                                                                      CH
                                                                                                       TH
                                                                   OA
                                                                PR

                                                                                                                                                                                                     business community with the sole purpose of improving Waterloo
                                                              AP
                                                           ON
                                                         TI

                                                                                                                                                   BLACKFRIARS RD
                                                                                                                                                                                                     as a place to work, live and visit.
                                                       A
                                                    ST

                                                                                                                          WEB
                                                                                                                              BER
                                                           H                                                                         ST
                                                         S
                                                      AR
                                               ER
                                                     M                                                                                                                                               BIDs have evolved from the traditional clean, green and safe organisations to models
                                            W
                                          LO                                                                                                                                                         that also champion business-led CSR, sustainability initiatives, placemaking interventions
                                                                        RD

                                                                                                                                                                                                     and neighbourhood marketing campaigns.
                                                                      IS
                                                                      YL

                                                                                                                      W
                                                                                                                       AT
                                                                   BA

                                                                                                                        ER
                                                                                                                             LO

                            W
                                                                                                            T

                             ES
                                                                                                                             O
                                                                                                        Y S

                                TM
                                                                                                                                RD

            PER
                                                                                                       RLE

                                  IN
                        N

          UP                         ST
                    E L

                                                                                                                                                                                                     BIDs DEBUNKED
                                       ER
                                                                                                      MO

                                            BR                 LAMBETH north
                   LISL

                                                ID
                                                    GE
                  CAR

                                                         RD
                                                                                                                             IDGE RD
                                                                                                                     STER BR
                                                                                                       WESTMIN
                                               RD
                                                     KEN

                                                                                                                                                                    LO
                                          ES
                                          UL

                                                                                                                                                                    ND
                                                         NING

                                                                                                                                                                                                     A BID is a specific geographical area where businesses
                                       RC

                                                                                                                                                                         ON
                                     HE

                                                           TON

                                                                                                                                                                          RD

                                                                                                                                  RD
                                                                                                                          ETH
                                                                                                                     LAM
                                                                                                                         B
                                                                                                                                                                                                     work together and invest in agreed services, projects
                                                              RD

                                                                                                                                                                                                     and special events.
                                                                                                                                                                                                     Are they a new creation?                         Sounds good… What now?
                                                                                                                                                                                                     Not at all! WeAreWaterloo was established         BIDs run in five year terms, and

                                                                                                                                                                                  r a full list of   in 2006 following a vote by local businesses.     WeAreWaterloo is seeking your
                                                                                                                                                                               Fo
                                                                                                                                                                                          ames       In fact, BIDs are commonplace in most             support to enter into our fourth term.
                                                                                                                                                                                street n isit:       UK towns, and in cities across Europe and         A ‘YES!’ vote is essential if you
                                                                                                                                                                                 please v ewalhub    the United States. The majority of UK city        want to continue to see
                                                                                                                                                                                             n
                                                                                                                                                                                  bit.ly/re
                                                                                                                                                                                                     centres now have BIDs – including Liverpool,        improvements locally, and
                                                                                                                                                                                                     Birmingham, Leeds, Newcastle, Sheffield                ensure your voice is heard.
Contents                                                                                                                                                                                                and Bristol, as well as many here
                                                                                                                                                                                                              in London.                              How do I vote?
O1   About us                                                              14                   Waterloo Walkway                                                                                                                                                                                     What h
                                                                                                                                                                                                                                                                                                   lined u ave you g
                                                                                                                                                                                                                                                       Voting opens on 18 January 2021.
                                                                                                                                                                                                     What’s in it for me?
O2   A word from our chair                                                 15                   Lower Marsh Market Timed Closure                                                                                                                       When you receive your ballot paper,

                                                                                                                                                                                                                                                                                                  next fi p for the ot
                                                                                                                                                                                                     As members, you own the BID.                      simply fill it out and return it in the
O3   Meet the team                                                         16                   Don’t just take our word for it                                                                      Businesses within our locality play a
                                                                                                                                                                                                     key role in deciding which projects and
                                                                                                                                                                                                                                                       envelope provided by 18 February.
                                                                                                                                                                                                                                                       An in-depth explanation (and                      ve yea
O4   New term: New ideas                                                   18                   The countdown begins                                                                                 initiatives should go ahead. Essentially,          timeline) can be                                        rs?
                                                                                                                                                                                                     a BID helps you to shape your local                 found on page 18.
O6   Enhance the Environment                                               19                   Your contribution to the BID                                                                         area and have a say in its future. All
                                                                                                                                                                                                     funding generated through the BID
O8   Celebrate and Promote                                                 2O                   Management and Governance                                                                             is ring-fenced for the benefit                                                                Read on to find out…
                                                                                                                                                                                                        of Waterloo.
1O   Connect and Represent                                                 2O                   Budget and projections
12   Lower Marsh Market                                                    22                   FAQs                                                                                                                                                                                                                     1
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
a Word from                                                                                                                                                                                                Their personnabalend

our chair
                                                                                                                                                                                                           approach, fueas,
                                                                                                                                                                                                             engaging id ride
                                                                                                                                                                                                           and palpable phas
                                                                                                                                                                                                             in the area pe
                                                                                                                                                                                                               helped sha
                                                                                                                                                                                                                 Waterloo.
                                                                                                                                                                                                                                                                ival
                                                                                                                                                                                                                                                       AULT Fest
                                                                                                                                                                                                                                r and Dir    ector of V
                                                                                                                                                                                                                    rge, Founde
                                                                                                                                                                                                          Andy Geo

    Collaboration is the                                                                                                                MEET THE TEAM
    key to our success                                                                                                                  The BID’s projects and services are delivered by an experienced
    A message from the Chair of WeAreWaterloo Business                                                                                  team, but what’s their one-word description of Waterloo?
    Improvement District, Michael Johnson.
    Waterloo is a vibrant, dynamic and lively area, steeped
    in fringe culture and independent eateries, not to mention
                                                                       It is important to be clear; only a ‘YES!’ vote by
                                                                       18 February 2021 will ensure that these improvements
                                                                                                                                        U nexpected                      Eclectic                        BOARD MEMBERS
    one of London’s oldest street markets (Lower Marsh Market)         to Waterloo are rolled out effectively. Failure to act           Natalie Raben                    Alex Butt                       Michael Johnson - Chairman; Nagan Johnson
    and the UK’s busiest railway station. But what sets Waterloo       will result in these services ceasing to exist. The business     Chief Executive                  Head of Public Realm
    apart from other central London locations is its sense of pride,   plan is realistic, with crucial targets outlined, and we truly                                                                    Nick Rampley - Independent
                                                                                                                                        natalie@wearewaterloo.co.uk      alex@wearewaterloo.co.uk
    progress and collaboration. Working together over the              believe it offers a solid return on investment. COVID-19 has                                                                      Rachel Beach - London South Bank University

                                                                                                                                        Community                        Vibrant
    past 15 years, business owners, local stakeholders                 exemplified the value that BIDs offer in responding quickly to                                                                    Hugh Rosen - Bourne Capital
    and WeAreWaterloo BID have brought about a                         dramatic changes to the trading landscape. Their readiness                                                                        Liz Sillett - The Old Vic Theatre
    tangible sense of change for the community.                        to provide support during times of economic uncertainty has                                                                       Magdalena Chapman - The Walrus Bar And Hostel
                                                                       hopefully brought you some confidence. I hope you will give
    From encouraging visitors to the area with outdoor summer          the proposal your full support in the new year and allow
                                                                                                                                        Harrie Notton                    Lina Valle                      Charles Tyler - Paladar
    and winter festivals, to ensuring that Waterloo is safe and        WeAreWaterloo to commit themselves to another five years         Head of Marketing and Strategy   BID Support Officer             Al Lewis - CAFOD
    inviting by investing in a wealth of public realm improvements     working with you for a better Waterloo.                          harrie@wearewaterloo.co.uk       lina@wearewaterloo.co.uk        Manoher Matharu - Gardner Stewart Architects

                                                                                                                                                                         Buzzing
    or connecting its ever-expanding business community via a                                                                                                                                            Axel Krueger - Park Plaza London Waterloo
    range of in-person and interactive networking events, the
    results thus far have been impressive… but there is
    much more to do. After consulting with WeAreWaterloo
                                                                       Michael Johnson
                                                                       Chair of WeAreWaterloo Business Improvement
                                                                                                                                        Magic                                                            Camilo Salazar - Morley College and Morley Radio
                                                                                                                                                                                                         Felicity Maries - Oasis Waterloo

                                                                                                                                        Eshan Price                      Nat Day                         Glenn Kesby - 1901 Arts Club
    members, we have developed a robust proposal and business          District and Founder of Nagan Johnson Architects
    plan for the next five years, ensuring that business owners’                                                                        Lower Marsh Market Team Leader Engagement and Outreach Officer
    priorities and key challenges are addressed, and needs                                                                              eshan@wearewaterloo.co.uk nday@wearewaterloo.co.uk               Board Observers
    are met.                                                                                                                                                                                             Cllr Ibrahim Dogus - Lambeth Council
                                                                                                                                                                                                         Cllr Graham Neale - Southwark Council
    Whether you want to see an increase in greening, security,
    accessibility and public art provision, more outdoor events
    or a dedicated focus on CSR initiatives and the wellbeing
    of your workforce, in addition to a continued commitment
    to save you money via our partnership with recycling
    and waste management provider, First Mile, we
    hope we have reflected your views
    in this document.

2                                                                                                                                                                                                                                  wearewaterloo.co.uk 3
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
NEW TERM:                                                                                         10o%
                                                                                                                                                                                                                    What can

NEW IDEAS                                                                                         8o%                                                                                                             we give you
                                                                                                                                                                                                                    more of?
                                                                                                  6o%                                                                                                                    WeAreWaterloo’s Business
                                                                                                                                                                                                                             Leaders Survey 2020

                                                                                                  4o%

                                                                                                                                                                                                                          174
    We ran a series of consultations and events in early 2020 to get a
                                                                                                  2o%
    better understanding as to which direction levy payers would like                                               92%              80%               68%                   64%              48 %
                                                                                                    O%                                                                                                                  responde number of
    to see the BID’s work go in.                                                                                 Networking         Digital           Summer             PowWow              STAR Card
                                                                                                                                                                                                                        Survey a nts (Employee
                                                                                                                   events          marketing        food festival        Waterloo
                                                                                                                                                                                                                       Leaders nd Business
    We surveyed employees of Waterloo businesses and ‘business leaders’ (CEOs and General                                                                                                                                      Survey)
    Managers) while also consulting with our Board and our Steering Groups. In the midst of all
    of this we, of course, brought everyone together for an informal evening of discussion,

                                                                                                     t’s missing?                                                            How clean
                                                                                                  Wha                                                                        Waterloo? is
    proving that the Waterloo business community does indeed wear many hats.
                                                                                                                                                          26%
    We then crunched, analysed and assessed all of your comments and shared it on                               g        o n   S h o p p in
                                                                                                                mpari  s                                   15%
    our website in order to gain one last round of feedback before producing this proposal.       Variety of Co                                                              WeAreWaterloo’
                                                                                                                space/t   re e  s
                                                                                                                                                           13%                                s Employee                               Ver y
                                                                                                  More green                       k y p la c es                             Survey 2020                                               dirty
                                                                                                                 ndents/q     u ir
                                                                                                   More indepe                                              11%

     Spoiler alert!                                                                                More eating
                                                                                                                 options                                    8%
                                                                                                   Addressing
                                                                                                                 h o m e le s s n e ss
                                                                                                                                                             8%                                        Fair
    The following pages will reveal in greater detail the feedback we received.
                                                                                                                  ets /m   o re  b in  s
                                                                                                                                                             5%                                        dirt ly                           lean
                                                                                                    Cleaner Stre                                                                                           y                           yc
    Remember, we will always consult members before implementing
    new programmes and services. You, the members, own the BID, and will
                                                                                                    Cleaner air                                               5%                                                                   r
    always sit in the driving seat. Here’s a snapshot of what you told us...
                                                                                                     Nightlife/go
                                                                                                                  od p  u b s                                 4%                                                                 Ve
                                                                                                                   theatr   e , e tc                           4%
                                                                                                     Live music,                        gro ce ry shoppping                                Neither
                                                                                                                     r affo rd  a b le
                                                                                                     Food shops fo
                                                                                                                                   e Survey 2020
                                                                                                        WeAreWaterloo’s
                                                                                                                        Employe
                                                                                                                                                                                                                     a irly
                                                                                                                                                                                                                    F an
                                                                                                                                                                                                                     cle
                                                                                                               35
                                                                                                                                                      10o%
                                                                                                                                                      9o%
                                                                                                                        businesses are                8o%
                                                                                                               represented on our Board
                                                                                                               and Steering Groups                    7o%
                                                                                                                                                                                                                             Busines

                                                                                                  30
                                                                                                                                                      6o%                                                                    summe s
                                                                                                              dees                                                                                                           school r                    s
                                                                                                         atten siness                                 5o%                                                                                       Businesrs
                                                                                                                                                                                                                                                       e
                                                                                                           r Bu                                                                                                                                      t
                                                                                                                                                                                                                                                 mat st
                                                                                                     at ou Event                                                                                                                                 breakfa
                                                                                                       ers                                            4o%
                                                                                                  Lead
                                                                                                                                                      3o%

                                                                                                            How aware                                 2o%

                                                                                                            are you                                   1o%

                                                                                                            of each                                   O%
                                                                                                            service?
                                                                                                                                                               Lower Marsh      Annual     STAR Card    Walking   Volunteering      Business  Wellbeing
                                                                                                                                                                 Market         events                   maps                     development events

                                                                                                                                                      WeAreWaterloo’s Employee Survey 2020
4                                                                                                                                                                                                                     wearewaterloo.co.uk 5
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
ENHANCE THE                                                                                       CLEANING
ENVIRONMENT                                                                                        Subsidised and free recycling for 208 Waterloo
                                                                                                   businesses. Switched to a pay-as-you-go model
                                                                                                   resulting in more BID savings for reinvestment in
                                                                                                   other areas. Individually each business on average
                                                                                                   saves approximately £734 over the course
                                                                                                   of a year.

    WeAreWaterloo is focused on creating a                                                         Neighbourhood cleaning and maintenance brought

    more sustainable trading environment for                                                       in-house to provide 1,272 more hours per year
                                                                                                   spent beautifying Waterloo.
    businesses. We Enhance the Environment                                                         Consistent graffiti removal within 48 hours
    and the area by ensuring it is clean, green,                                                   (approximately 450 tags removed/year).

    safe, well-maintained and somewhere                                                            Sourced funds from developers to support the
                                                                                                   creation of murals on construction hoardings
    to be proud of, improving the visitor                                                          by local artists.

    experience while attracting new
    businesses and investment.
                                                                                                                                                               SAFETY
                                                                                                                                                                   Establishment and continuation of a number of
                                                                                                                                                                   regular forums including Licensing, Crime & Security
                                                                                                                                                                   and a monthly Thursday Afternoon Briefing.

                                                                                                                                                                   Introduced Waterloo’s first full-time neighbourhood
                                                                                                                                                                   security patrol by partnering up with The Vaults.

STORY
                                                                                                                                                                   Implemented a timed closure on Lower Marsh to
                                                                                                                                                                   support safety and public realm improvements within
                                                                                                                                                                   the Lower Marsh Market, as well as enhanced outdoor
                                                                                                                                                                   seating options for Lower Marsh businesses. For more

SO FAR
                                                                                                                                                                   information, see page 15.

                                                                                                                                                                   Undertook a roll-out of lighting installations to
                                                                                                                                                                   improve stakeholder experience at night time.

    GREENING                                                                                      NEXT TERM? NEXT LEVEL
      Urban planting team brought in house to provide 1,064
                                                                                                  More grant applications to support              Continue new security
      more service hours per year spent greening Waterloo.
                                                                                                  public realm ‘big ideas’.                       provision.
      Continued maintenance of 138 planters – that received
                                                                                                  Increase cleaning and greening                  Funky bins! Trash doesn’t
      a new and improved pavement arrangement and look –
                                                                                                  staff teams.
                                                                   They have provided us with
      along with 4 pocket parks.                                                                                                                  have to look trashy.

                                                                   advice on refuse collection,
                                                                                                  BID-owned electric servicing vehicle.           Increase in street furniture.
      Launched Greenways initiative on Cornwall Road

                                                                   and help keep our area clean
      through the grant-funded installation of pocket parks,                                      Implement locally-sourced green                 More public art murals, which
      public art, extra plantings and signage.                                                    walls and live lamppost columns.
      Launching long-term projects such as public realm
                                                                   and welcoming.                                                                 also act as a graffiti deterrent.
                                                                                                  More pocket parks.                              Implement tasteful cycle
      improvements on The Cut and the GLA-funded
                                                               Jas Teensa, General Man
                                                                                       ager                                                       parking provisions.
      Waterloo Walkway feasibility study. For more                                                Continue free and subsidised recycling
                                                               of The Duke of Sussex
      information, see page 14.                                                                   scheme; potential to increase future
                                                                                                  waste collection streams.

6                                                                                                                                                                                                wearewaterloo.co.uk 7
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
CELEBRATE                                                       PROMOTE
AND PROMOTE                                                     Strong emphasis on destination marketing
                                                                supported by match funding.

                                                                Launch and growth of social media channels
                                                                with a regular rotation of rich content.

    The diversity and character of                              Business promotion through the STAR Card reward
                                                                scheme, delivered in collaboration with South Bank BID
    Waterloo’s community is what makes                          and targeting people who live, work and study in these
                                                                areas. There are currently more than 7,000 in circulation.
    it so special. We Celebrate & Promote
    the area and its businesses by                              Increase in newsletter frequency from monthly
                                                                to bi-monthly with an average Click Through
    increasing footfall through                                 Rate of 15%.

    events and raising the profile
    of Waterloo’s cultural and                                                                                               Redesign of neighbourhood walking maps, with a
    retail offer, by positioning                                                                                             focus on the quirky and eccentric qualities of Waterloo.

    it as a destination with its                                                                                             Launched original podcast, Views from the ’Loo –
    own unique rebel with a                                                                                                  with over 300 unique listeners – in order to publicise
                                                                                                                             local businesses and BID organised events.
    small r identity.                                                                                                        Social campaigns that champion BID members who
                                                                                                                             make the area what it is: ‘HeIs/ SheIs/
                                                                                                                             TheyAreWaterloo’.

STORY
                                                                                                                             Installed advertising board in
                                                                                                                             Waterloo Station, Waterloo
                                                                                                                             Road exit.

SO FAR
    EVENTS                                                      NEXT TERM? NEXT LEVEL
      Launch of PowWow Waterloo, an open forum event
                                                                Launch of accessible pop-up series ‘Pretty Vacant’           Increase in locally-sourced public art wayfinding
      designed to introduce Waterloo to new audiences.
                                                                designed to enliven empty shop fronts while providing        and placemaking murals and signage, including
                                                                creatives with temporary, subsidised opportunities.          lamppost flags.
      Partnership with VAULT Festival, also designed to bring
      new audiences to Waterloo and convert these groups
                                                                Hosting an expanded portfolio of COVID-proof
      into repeat visitors.
                                                                outdoor events such as ‘Lower Marsh Live’ and
                                                                outdoor screenings, while ensuring we expand the
      Launch of revamped Christmas event, Miracle on
                                                                location footprint for our activations.
      Leake Street, designed with offbeat elements to
      attract all.

      Year-on-year increase in the amount of footfall brought
      to Lower Marsh for Waterloo Food Fortnight.

8                                                                                                                                                           wearewaterloo.co.uk 9
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
CONNECT AND                                                                                              Continuing to provide access to timely and topical
                                                                                                         information through the production of Business

REPRESENT
                                                                                                         Matters Breakfast Briefings, B2B webinars and
                                                                                                         members only briefings.

                                                                                                         Creating relaxed environments for casual networking
                                                                                                         opportunities amongst BID members.

                                                                                                         Running EmploySE1, a free recruitment service
                                                                                                         designed to connect local jobs with local people, in
     WeAreWaterloo helps organisations reach the people                                                  partnership with surrounding BIDs: Team London Bridge
                                                                                                         and Better Bankside.
     who matter most. We Connect & Represent local
                                                                                                         Launching Waterloo Business Summer School, in
     businesses by providing frequent opportunities                                                      partnership with Morley College and LSBU, as a means to
     to share knowledge and expertise, as well                                                           provide free external training opportunities for members.

     as bridging ties with local government,                                                             Continued involvement in Build Studios, the BID’s
                                                                                                         previously in-house, and now independent, incubator and
     community groups and lots more to                                                                   workspace for businesses within the built environment.

     ensure that any decision-making
     results in the best possible                                                                                                                                                                       o
     environment for businesses                                                                                                                                                    I feel that Watersloame
                                                                                                                                                                                  would not be thecare and
     to flourish.                                                                                                                                                               without the love,they give
                                                                                                                                                                                  support that ity.
                                                                                                                                                                                       the commun
                                                                                                                                                                                                           of Honour
                                                                                                                                                                                               or, Owner
                                                                                                                                                                                     Mandy Tayl

STORY
SO FAR
       Continued efforts to expand the Corporate Social
       Responsibility (CSR) portfolio, including the creation
       of a CSR strategy.                                               WeAreWaterloo has
                                                                                                         NEXT TERM? NEXT LEVEL
       Partnership with Waterloo Foodbank, to facilitate the
                                                                     connected us to the local
       monthly collection of non-perishable food items amongst    community and local businesses,        Increase focus on mental health and ‘Wellbeing in the
                                                                                                         Workplace’ by amplifying B2B events such as morning
                                                                                                                                                                     Amplify CSR activities through the
                                                                                                                                                                     creation of a matchmaking service,
       office employees.                                              and really helped us feel          yoga, mental health awareness training and                  designed to connect Waterloo

       Establishment of designated charity partners for the              at home down on                 mindfulness courses.                                        businesses and charities
                                                                                                                                                                     through volunteer opportunities.
       BID’s annual event series.                                         Lower Marsh.                   Continue to support Waterloo’s quirky character by
                                                                      Kiki Evans, Co-ow
                                                                                        ner of Unwined   fostering relationships with current businesses and         Adapt free recruitment
       Supporting small businesses through unprecedented                                                                                                             service, EmploySE1, to
                                                                                                         identifying opportunities through lobbying, funding,
       times – such as COVID-19 – in a myriad of ways such                                                                                                           evolve in line with the
                                                                                                         marketing and partnerships.
       as lobbying, grant applications and access to funding.                                                                                                        changing demands caused
                                                                                                         Increase in B2B networking events where businesses          by COVID-19.
       Acting as a conduit between businesses and the Council
                                                                                                         can connect and share resources.
       by lobbying on their behalf for a full range of services
       such as licensing and public realm disputes.
                                                                                                         Continue to offer support and guidance for small
                                                                                                         businesses – particularly start-ups and SMEs in the arts
                                                                                                         and creative industries – that may be gravely affected
10                                                                                                       by COVID-19.
                                                                                                                                                                                                   wearewaterloo.co.uk 11
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
LOWER MARSH
                                                             STORY
MARKET                                                       SO FAR
     WeAreWaterloo took over the management of Lower
     Marsh Market in 2012 when stalls were scarce and        Continued investment in Lower Marsh Market
     footfall was at its lowest. Since then we have helped   as a placemaking driver for the neighbourhood.

     to develop and diversify the offer, attracting local    Ongoing management of the mix of traders to

     residents and workers, and encouraging them to          ensure that a diverse array of cuisines are available
                                                             at affordable prices.
     spend on the street during the day.                     Prime inclusion of Lower Marsh Market within BID events
                                                             such as Food Fortnight and Miracle on Leake Street.

                                                             Consistent offer of free lunchtime programming such
                                                             as Meanwhile Club, for arts and crafts, and Edible
                                                             Marsh, to encourage office workers to spend their lunch
                                                             break getting their hands dirty with planting activities on
                                                             the street.

                                                             Complete rebrand for Lower Marsh Market, including
                                                             the launch of a new website.

                                                                                          As a small ess,
                                                                                                    s in
                                                                                     independent buo BID has
                                                                                    WeAreWaterlohelp to us.
                                                                                    been a great
                                                                                                                           John Lambert, Owner of Arena Hair

                                                             NEXT TERM? NEXT LEVEL
                                                             Build out lunchtime entertainment series with increased
                                                             marketing of free busking space.

                                                             Recruit more retail-based traders (non-food).

                                                             Ongoing investment in brand assets for the market by
                                                             working with local creatives and partners such as
                                                             the surrounding universities.

                                                             Continue to focus on public realm investments that
                                                             act as market assets such as planters with edibles,
                                                             decorative wayfinding on Tappy stalls, and
                                                             branded seating.

12                                                                                                                                                             wearewaterloo.co.uk 13
BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
Waterloo                                                                               LOWER MARSH
walkway                                                                                MARKET TIMED
                      The BID was originally formed to bring people directly
                      into Waterloo, which is exactly what we hope to accomplish
                      with these plans for the Waterloo Walkway.

                      What is the Waterloo Walkway?
                      It will be a pleasant, landscaped and accessible pedestrian
                                                                                       CLOSURE
                                                                                       After years of consultation, data gathering, analysis and
                      route from the rear/southern exit of Waterloo Station
                                                                                       surveying, the BID moved forward in implementing a timed
                      that will land people directly in the Waterloo neighbourhood
                                                                                       closure on Lower Marsh during summer 2020 in order to
                      at the juncture of Baylis Road and Lower Marsh.
                                                                                       safeguard market traders and visitors, while also creating a
                                                                                       pleasant and relaxing atmosphere for local lunchers. In order
                      When is it going to happen?                                      to meet the needs of surrounding businesses, the BID opted
                      The BID was awarded a £30,000 grant from the                     for a timed closure approach so that delivery windows and
                      Greater London Authority (GLA) to fund a feasibility study for   school pick-ups could be accommodated. As the project has
                      the project, so the team is currently hard at work, developing   progressed, an evening window was added to the closure in
                      the brief and getting funders interested.                        order to facilitate extended outdoor seating options for
                                                                                       food and beverage businesses on Lower Marsh.

                                                                                                              ‘YES!Vote
                                                                                                              ballo ’ at the
                                                                                                            to se t box
                                                                                                            conti e this
                                                                                                                 nue

       This ill
           tw
     projecppear
      disa t your
            u
      witho !’ vote
        ‘YES

14                                                                                                                                                     wearewaterloo.co.uk 15
DON’T JUST TAKE                                                                                                                                                                       WeAreWaterloo has
                                                                                                                                                                                     to supporting our
                                                                                                                                                                                                             been integral
                                                                                                                                                                                                            charity, through

OUR WORD FOR IT
                                                                                                                                                                                                               support, and
                                                                                                                                                                                       fundraising, practical
                                                                                                                                                                                                            ips with our local
                                                                                                                                                                                     facilitating relationsh
                                                                                                                                                                                                 business network.
                                                                                                                                                                                                                                                                              has
                                                                                                                                                                                                                                                                terloo BID
                                                                                                                                                                                                                                                  WeAreWa                 ct both
                                                                                                                                                                                                                                                                            to
                                                                                                                                                                                                                                                            sitive impa
                                                                                                                                                                                                                                                made a po                  area in
                                                                                                                                                                                                                                                              ss and the
                                                                                                                                                                                                                                                 our busine                  lucky
                                                                                                                                                                                                                                                     n era  l. W  e‘ve been
                                                                                                                                                                                                                                                  ge                            ublic
                                                                                                                                                   For an                                                                                             g h  to  c re ate some p
                                                                                                       lly                                                 indep                                                                                 enou                      d Lower
                                                                                       been rea                                                 busin             enden                                                                                        and aroun
                                                                           We have                  aterloo’s                               BID’s     e ss like o           t                                                                     murals on                 ed grow
                                                                                    WeAreW                                                                        u                                                                                             t have help
                                                                     grateful  for
                                                                                                      Organisin
                                                                                                                  g
                                                                                                                                          have      ne twork        rs ,  the                                                                     Marsh tha                    ative
                                                                                       e years.                                                helpe            ing e                                                                                             ss, as a cre
                                                                    support
                                                                             o ve r th
                                                                                                      l bus ine sses,                                 d high            vents                                                                       our busine                 ction.
                                                                                         o m    lo ca                                      gover              light t                                                                                              e right dire
                                                                           ections fr                        preading                            nmen                 he lat                                                                       stud io,  in  th
                                                                  food coll         rais  in  g  events, s                                GDPR
                                                                                                                                                 to bu
                                                                                                                                                       tal ch
                                                                                                                                                               anges          est                                     ,       t
                                                                                                                                                                                                                 aries elopmen o
                                                                           g fun  d                        , and                                       siness            from                              ity M
                                                                                               ial media
                                                                                                                                                                                                                        v      o
                                                                  arrangin                 o  c                                               plann                                                   Felic unity De s Waterl
                                                                                     n   s                      lunteer                             ing fo rates, and
                                                                                    o                                                                                                                       m           si
                                                                                                                                                                                                       Com er at Oa
                                                                       the word            re  sid e nts to vo                                             r Brex                                      Man
                                                                                                                                                                                                            ag
                                                                             ing loc  a l                         ave                                              it.
                                                                   encourag                 .  T he  y  really h
     As Leader of the council, I’m very grateful for                            te food
                                                                     and dona              e extra
                                                                                                          mile
     the work that Lambeth’s BIDs do in bringing                              gone th
                                                                                                 ort us.
     together the business community and working                                   to supp
     in partnership with the council to improve
     our borough. Since their establishment,
     WeAreWaterloo have played a key role in
     their local community to improve safety, lobby                                                                                           Glenn Kesby, General Manager of 1901 Arts Club
     on behalf of small businesses and work with                                                                                                                                                                                                                                      Pop
                                                                                                                                                                                                                                                                          ners of YoYo
     the council to grow the fantastic market on                                                                                                                                                                                                       helle Harvey, Co-ow
                                                                                                                                                                                                                                          Trev and Mic
                                                                                               Rebekah Gibson,
     Lower Marsh.                                                                              Waterloo Foodbank manager

     Connecting the local business community to
     charities and community groups in Waterloo is             Christmas would not
                                                                                                                                            WeAreWaterloo’s                                                                                         Lambeth
     a key focus of the BID, whether it is supporting         be the same at Drive                                                                               l                                           As a local business owner, and a
                                                                                                                                           impact on the loca                                                                                         thand
     Waterloo Foodbank, providing opportunities               Forward without the                                                                            m mun ity is                                     Councillor, I have witnessed firs
                                                                                                                                      businesses and co                                                                                               terloo
     for young people in the area or collecting and            great support and                                                                            In particular,                                    the positive impact WeAreWa
                                                                                                                                     extremely valuable.                                                                             of  ser vice s has    had
     distributing presents at Christmas time to               relationship we have                                                                         e the current                                     BID’s programme
                                                                                                                                     in times of crisis lik                                                                                    mu  nity  ; from
     groups that are in need.                                  with WeAreWaterloo.                                                                            ped up to                                      on our local business com
                                                                                                                                      pandemic, they step                                                                                           incr eas  e
                                                                                                                                                                s in as                                        facilitating large-scale events to
                                                                                                                                        support businesse                                                                                               s to
     At this time of huge challenge for our                                                                                                                     could.                                           footfall to implementing measure
                                                                                                                                          many ways as they                                                                            of COV  ID-1  9, their
     economy, ensuring that issues experienced                                                                                                                                                                  mitigate the impact
                                                                                                                                                                                                                                             their willingness
     by local businesses are well represented and                                                                                                                                                            knowledge of the area and
                                                                                                                                                                                                                                                      mem    bers
     met by the council has never been more vital.                                                                                                                                                           to listen and lobby on behalf of its
                                                                                                                                                                                                                                                          ns
     WeAreWaterloo BID’s work with the council has                                            Lucy Elamad, Head of Corporate                                                                                       is appreciated. Critical conversatio
                                                                                                                                                                                                                                       ers and  both   Lam   beth
     allowed us to provide financial support to local
                                                                                              Engagement, Drive Forward Foundation
                                                                                                                                                                                                             between business own
                                                                                                                                                                                                                                                mad   e  eas ier
     businesses that need it and to ensure the safe                                                                                                                                                             and Southwark Councils are
                                                                                                                                                                                                                                                        futu  re
     reopening of the local economy. Our ambitions                                                                                                                                                              by the BID and with such exciting
                                                                                                                                                                                                                                                       r plan,
     to support the economic recovery and work in                                                                                                                                                                projects included in their five-yea
                                                                                                                                                                                                                     I would urge all to vote ‘YES!’
                                                                                                                                          Camilo Salazar, Manag
     tandem with WeAreWaterloo BID to improve                                                                                                                   er at Morley Radio

     the trading environment can only be delivered                                                                                                                                                                              in February.
                                                                                                                                                                                                                                                     Ibrahim Dogus,
     with a ‘YES!’ vote and I hope all businesses in                                                                                                                                                                                                 Lambeth Borough
                                                                                                                                                                                                                                                     Councillor
     the area will support them.

                                                                                                                                              WeAreWaterloo is a very useful
                                                                                                                                          organisation for linking up the business
                                                                                                                                          community to local community groups.
                                                                                                                                            Whether it is finding us a local builder or
                                                                                                                                         recommending a local IT firm to help vulnerable
                                                                                                                                              people improve computer skills, working
                                                                                                                                                  together is the best way forward.

                             Jack Hopkins, Leader of Lambeth Council
16                                                                                                                                                                                                                                                       wearewaterloo.co.uk 17
                                                                                                                                                                           Jenny Stiles, Vice Chair of Waterloo Action Centre
THE COUNTDOWN YOUR
BEGINS Notice of CONTRIBUTION
 C a m
 Launch
       p
        ballot
        a ign    TO THE BID
                        How do
                        I vote?             14 DECEMBER

     NOVEMB
            ER              What’s in
                           it for me?                           In order to be renewed, the BID needs to receive a ‘YES!’ vote from a
          W hat’s                                               majority of businesses voting in the ballot, both by number of businesses
          a BI D?                                               who have voted as well as the total rateable value that they represent.
                                                                •   The BID area spans part of the Boroughs of Lambeth               •   All businesses with a Rateable Value of £12,000
                                                                    and Southwark. The ballot will be conducted by                       and over will be liable to pay the BID levy, which
                                                                    the Electoral Services team at Lambeth Council for                   includes all businesses except the very smallest shops,

                     ballot
                                                                    businesses in both Lambeth and Southwark.                            kiosks and offices.

                                                                •   If renewed, the BID will be financed by a mandatory              •   There is an upper cap of £60,000, which is the

                     papers                                         annual levy, which is then ring-fenced for the delivery
                                                                    of the BID’s five year business plan.
                                                                                                                                         maximum amount the largest businesses would have
                                                                                                                                         to pay, regardless of their rateable value.

                     received                                   •   The BID levy for each property is calculated as a                •   Business occupiers are solely responsible for

                     by post                                        percentage of its rateable value. We’ve lowered the                  paying the BID levy; however, in cases of empty

                                          Get
                                                                    levy percentage for this term from 1.5% to 1.3% in                   properties, landlords or property owners then become
                                                                    order to account for the previous rise in business rates.            responsible for paying the BID levy.
                    18 JANUARY                                      This new levy of 1.3% is based on the business’ rateable

                                          Voting                    value as per the 2017 ratings list (voa.gov.uk) or the
                                                                    first rateable value for properties built or valued after this
                                                                    time. In order to account for inflation, the percentage
                                                                                                                                     •

                                                                                                                                     •
                                                                                                                                         Charities receive a 50% reduction.

                                                                                                                                         A full list of the BID rules can be found on our
                                        19 JAN - 18 FEBRUARY        will increase annually as per the following intervals:               website here bit.ly/renewalhub.

                                                                                                                                               At
                                                                    levy payable                                                          L ocal A ua time when
                                                                    table                                                                 overstretthorities were

 ba l lo t                                                          2021/ 22 - 1.3%
                                                                                                                                           stepped icn hed, the BI D
                                                                                                                                         made a di and really
                                                                                                                                         that reas fference. For

 c lo s es                                                          2022/ 23 - 1.33%
                                                                    2023/ 24 - 1.36%
                                                                                                                                                   on
                                                                                                                                            is clear four choice
                                                                                                                                           upcoming or the
                                                                                                                                                      ballot.

     18 F E5PM
            B R UA RY,                                              2024/ 25 - 1.39%
                                            Results                                                                                                              Tanya Davoli, Part-owner
                                                                                                                                                                 and Director of La Barca

                                                                    2025/ 26 - 1.42%
                                            announced
                                                  19 FEBRUARY
18                                                                                                                                                                      wearewaterloo.co.uk 19
MANAGEMENT AND                                                                                                                         3   O
GOVERNANCE
                                                                                                                                                                                         e
                                                                                                                                         O   k
                                                                                                                                      £ ojected                                      itu
                                                                                                                                                                                        r  2%
                                                                                                                                        in pr onal
                                                                                                                                       additri nal funding
                                                                                                                                                                                   nd

                                                                                                                                                                     pe
                                                                                                                                         exte
                                                                                                                                                                                             12%

                                                                                                                                                                   ex
                                                                                                                                                                                                                                  38%
                                                                                                                                                                                             Overheads

                                                                                                                                                             Projected
                                                                                                                                                                            7%
     •   The BID operates as a company limited by guarantee           •   Budgets are set and approved annually by the
         with a voluntary Board of Directors.                             Board and progress against spend and delivery of

                                                                                                                                                                                                                                   Enhance the
                                                                          the BID’s activity is reviewed on a quarterly basis.                                                            Cont
     •   The BID is located in both Lambeth and Southwark                                                                                                                                     ingen
                                                                                                                                                                                                   cy
                                                                                                                                                                                                                                   Environment
         Councils and therefore enters into legal arrangements        •   WeAreWaterloo undertakes a voluntary independent

                                                                                                                                                                         5%
         with both councils known as Baseline and Operating               financial review from external accountants every
         Agreements. These agreements can be found on                     year in order to provide levy payers with high levels                                                     Collection fees
         the BID website at bit.ly/renewalhub.                            of transparency.

                                                                                                                                                                                            26%
     •   The Directors meet on a quarterly basis in order to
         review BID activities. In addition to the Board, the BID
                                                                            Lambeth a
                                                                            Councils tond S outhwark
         also has a number of specific Steering Groups that
         meet quarterly in order to regularly contribute to
         BID outputs.
                                                                           of grants t allocate +£3m
         The BID holds an Annual General Meeting for                       businesses o Waterloo                                                                                            Celebrate
                                                                          impact of following the
     •

                                                                                                                                                                                            & Promote
         Company Members. BID Company Membership is open

                                                                                                                                                                                                                                  10%
         to representatives of eligible businesses within the
         BID footprint.
                                                                                     COVI D-19
                                                                                                                                                                                                                                      nn ect & t
                                                                                                                                  Renewal
     •   The BID produces a set of Annual Accounts which are                                                                                                                                                                         o
                                                                                                                                                                                                                                    C resen
         reviewed by external accountants and made publicly
                                                                                                                                                                                                                                     Rep
         available within the Annual Billing Leaflets that are sent
         out in the post and can be downloaded
         via our website.                                                                                                         projections

BUDGET
                                                                                                                                                                     YEAR 1          YEAR 2         YEAR 3         YEAR 4           YEAR 5          TOTAL

                                                                                                                                      BID levy income                775,952         792,474        808,996         825,517         842,039        4,044,978

                                                                                                                                      Net BID levy income            775,952        792,474        808,996         825,517         842,039         4,044,978

                                                                                                                                      Grants & other income           40,000          40,000         40,000          40,000         40,000          200,000
     WeAreWaterloo is financially transparent, publishing
                                                                                                                                      Lower Marsh Market
     annual reports on our website and running AGMs                                                                                   Management fees                 20,000          20,000         20,000          20,000         20,000          100,000

     for our members. We also regularly carry out                                                                                     Total income                   835,952        852,474        868,996         885,517         902,039         4,344,978
     member surveys to make sure that we stay on
     top of the changing face of business needs.                                                                                   These projected figures have been ratified by the BID’s accountants and demonstrate the budgetary amounts the BID
                                                                                                                                   will put towards developing projects. A contingency figure is included for the sake of prudency and accounts for properties
     But that’s not all! We are uniquely placed to supplement our levy
                                                                                                                                   temporarily being taken out of ratings, unrecoverable levy and spend contingencies; while a reserve fund is designed to grow
     income with additional funding from a variety of other sources.
                                                                                                                                   over the five-year term in order to contribute towards large-scale project delivery. Furthermore, and due to the currently
     For example, in our current term, we have raised +£250k in
                                                                                                                                   unknown repercussions of COVID-19, please bear in mind that these figures and allocations may be subject to change. In
     additional funding by way of grants and match funding. For a full
                                                                                                                                   any case, the BID is committed to maintaining open communication channels with members in order to address and pivot
     breakdown of our budget projections, head to bit.ly/renewalhub.
                                                                                                                                   priorities to suit requirements.

20                                                                                                                                                                                                                                    wearewaterloo.co.uk 21
FAQs                                                                          The work WeAreW
                                                                                   is essent ial,
                                                                                                  aterloo
                                                                                                   every borough
                                                                      carries out ould have a BID. They
                                                                         or region sh e us money, keep us
                                                                        endeavour to save and fight for us.
                                                                          safe, advertis                                gs
                                                                                                                hree Sta
                                                                                                Owner   of The T
                                                                                  Richard Bell,

     How long will the BID last?                                       Who collects the BID levy?                                        We are ready and raring to continue
     The BID term will be five years in duration from 1 April 2021     The Councils will be responsible for collecting the BID           supporting you and your business with
     to 31 March 2026. Before the end of this period, the BID
     Board may choose to seek renewal of the BID for a further
                                                                       levy on behalf of the BID, and the levy will be payable in
                                                                       one instalment per year. Bills will be raised in March            whatever awaits... but the future of the
     term through a renewal ballot.                                    and payment will become due on 1 April each year.
                                                                       The BID levy is a mandatory charge, and is collected
                                                                                                                                         BID relies on you. A ‘YES!’ vote means:
                                                                       much like business rates.
     Shouldn’t the council be paying                                                                                                              Continuation of free and reduced
     for this through business rates?                                  How will the ballot be run?
                                                                                                                                                  recycling allocations for businesses.

     A BID generates revenue that is 100% ring-fenced for the
     area in which it is collected, to be spent on projects for the    The conduct of the ballot is looked after by Lambeth Council               A clean, green, safe and well-maintained
     benefit of businesses that pay the BID levy as determined         to ensure a free and fair ballot. Each hereditament                        trading environment for businesses.
     by the businesses themselves. All services provided by            receives one vote and the ballot is carried out by post.
     the BID will be additional to those provided by the Council       Those eligible to vote in the ballot will be those who would
                                                                       be eligible to pay the levy at the time at which the Notice of             Events to increase footfall and continual
     and to ensure this level of separation, we have a baseline                                                                                   promotion of the neighbourhood and its
     agreement with both Lambeth and Southwark Councils that           Ballot is published. Where hereditaments are unoccupied at
                                                                       the time of the Notice of Ballot, the owner will be entitled to            businesses to cement it as a destination
     outlines the services they deliver in the area. This can be                                                                                  with its own unique identity.
     viewed on our website here bit.ly/renewalhub.                     vote in the BID ballot. Businesses which begin to occupy the
                                                                       existing hereditaments during the BID period will be liable
                                                                       to pay the levy for the period of their occupation. Votes are
                                                                                                                                                  Increased opportunities to share knowledge
     Who is eligible to pay the levy? Are there exemptions?            counted in two ways; a simple addition of the number of
                                                                                                                                                  and expertise with neighbours, as well as
                                                                       votes, and an addition of the rateable value attached to each
                                                                                                                                                  bridging relations between businesses,
     If your hereditament is rateable for the purposes of business     vote. The ballot must be won on both counts. See page 18
                                                                                                                                                  local authorities and community groups.
     rates and falls within the BID area, with a rateable value of     for the ballot timeline.
     £12,000 or above, you are eligible to pay the levy. There
     are some exemptions, such as schools, which can be found                                                                                     And most importantly, having your
     in the BID Rules at wearewaterloo.co.uk. In the case of           I’m convinced! How can I get                                               views on the future of the area
     unoccupied hereditaments the BID levy payer will be the           involved in the running of the BID?                                        respected and actioned.
     owner of the whole hereditament.
                                                                       Great news! We’d love to hear from you and we’re always
                                                                       interested in introducing new members to opportunities
     How much does this cost?                                          within our Steering Groups or Board. Simply contact one
                                                                       of the team (email addresses are located on page 3)
     The BID levy is a daily charge. Occupiers and owner-              to set up a meeting and let us know how we can best
     occupiers will pay the levy at the rate of 1.3% of                support your business. You can also visit our website
     Rateable Value. The BID levy will be charged at 1.3%              wearewaterloo.co.uk where you can find out more
     of the Rateable Value of each hereditament listed in the          and sign up for our newsletter.
     2017 Ratings List as at the date of notice of ballot
     generating approximately £775,000 for the year.

                                                                                                                                                                    !
                                                                       Who owns the BID?

                 1,ooo hours main
                                                                       You do! The BID is a not-for-profit company,
                                                                       that is owned and led by BID member businesses in

                our green spac taining                                 Waterloo. At the BID, we also fully understand that

                per year      es                                       we exist as part of a wider Waterloo community which
                                                                       involves engaging with residents, resident groups and
                                                                       non-levy paying stakeholders.

22
GET IN
TOUCH
Build Studios
203 Westminster Bridge Road
London SE1 7FR
T: 020 7620 1201
E: info@wearewaterloo.co.uk
            @WeAreWaterlooUK
You can also read