BE PART OF THE STORY FIVE YEAR PLAN: 2021-2026 - WEAREWATERLOO
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our D ST 427 About us area F OR AM ST ST PELL ROU ST ON EXT SOUTHWARK WeAreWaterloo is a Business Improvement District (BID). Voted COR WaterlOo East CUT NWA WaterlOo THE W for and supported by local businesses, we are a not-for-profit LL R AT WAterlOo ER D LO company governed by local volunteers from the surrounding T O CU E RD CH TH OA PR business community with the sole purpose of improving Waterloo AP ON TI BLACKFRIARS RD as a place to work, live and visit. A ST WEB BER H ST S AR ER M BIDs have evolved from the traditional clean, green and safe organisations to models W LO that also champion business-led CSR, sustainability initiatives, placemaking interventions RD and neighbourhood marketing campaigns. IS YL W AT BA ER LO W T ES O Y S TM RD PER RLE IN N UP ST E L BIDs DEBUNKED ER MO BR LAMBETH north LISL ID GE CAR RD IDGE RD STER BR WESTMIN RD KEN LO ES UL ND NING A BID is a specific geographical area where businesses RC ON HE TON RD RD ETH LAM B work together and invest in agreed services, projects RD and special events. Are they a new creation? Sounds good… What now? Not at all! WeAreWaterloo was established BIDs run in five year terms, and r a full list of in 2006 following a vote by local businesses. WeAreWaterloo is seeking your Fo ames In fact, BIDs are commonplace in most support to enter into our fourth term. street n isit: UK towns, and in cities across Europe and A ‘YES!’ vote is essential if you please v ewalhub the United States. The majority of UK city want to continue to see n bit.ly/re centres now have BIDs – including Liverpool, improvements locally, and Birmingham, Leeds, Newcastle, Sheffield ensure your voice is heard. Contents and Bristol, as well as many here in London. How do I vote? O1 About us 14 Waterloo Walkway What h lined u ave you g Voting opens on 18 January 2021. What’s in it for me? O2 A word from our chair 15 Lower Marsh Market Timed Closure When you receive your ballot paper, next fi p for the ot As members, you own the BID. simply fill it out and return it in the O3 Meet the team 16 Don’t just take our word for it Businesses within our locality play a key role in deciding which projects and envelope provided by 18 February. An in-depth explanation (and ve yea O4 New term: New ideas 18 The countdown begins initiatives should go ahead. Essentially, timeline) can be rs? a BID helps you to shape your local found on page 18. O6 Enhance the Environment 19 Your contribution to the BID area and have a say in its future. All funding generated through the BID O8 Celebrate and Promote 2O Management and Governance is ring-fenced for the benefit Read on to find out… of Waterloo. 1O Connect and Represent 2O Budget and projections 12 Lower Marsh Market 22 FAQs 1
a Word from Their personnabalend our chair approach, fueas, engaging id ride and palpable phas in the area pe helped sha Waterloo. ival AULT Fest r and Dir ector of V rge, Founde Andy Geo Collaboration is the MEET THE TEAM key to our success The BID’s projects and services are delivered by an experienced A message from the Chair of WeAreWaterloo Business team, but what’s their one-word description of Waterloo? Improvement District, Michael Johnson. Waterloo is a vibrant, dynamic and lively area, steeped in fringe culture and independent eateries, not to mention It is important to be clear; only a ‘YES!’ vote by 18 February 2021 will ensure that these improvements U nexpected Eclectic BOARD MEMBERS one of London’s oldest street markets (Lower Marsh Market) to Waterloo are rolled out effectively. Failure to act Natalie Raben Alex Butt Michael Johnson - Chairman; Nagan Johnson and the UK’s busiest railway station. But what sets Waterloo will result in these services ceasing to exist. The business Chief Executive Head of Public Realm apart from other central London locations is its sense of pride, plan is realistic, with crucial targets outlined, and we truly Nick Rampley - Independent natalie@wearewaterloo.co.uk alex@wearewaterloo.co.uk progress and collaboration. Working together over the believe it offers a solid return on investment. COVID-19 has Rachel Beach - London South Bank University Community Vibrant past 15 years, business owners, local stakeholders exemplified the value that BIDs offer in responding quickly to Hugh Rosen - Bourne Capital and WeAreWaterloo BID have brought about a dramatic changes to the trading landscape. Their readiness Liz Sillett - The Old Vic Theatre tangible sense of change for the community. to provide support during times of economic uncertainty has Magdalena Chapman - The Walrus Bar And Hostel hopefully brought you some confidence. I hope you will give From encouraging visitors to the area with outdoor summer the proposal your full support in the new year and allow Harrie Notton Lina Valle Charles Tyler - Paladar and winter festivals, to ensuring that Waterloo is safe and WeAreWaterloo to commit themselves to another five years Head of Marketing and Strategy BID Support Officer Al Lewis - CAFOD inviting by investing in a wealth of public realm improvements working with you for a better Waterloo. harrie@wearewaterloo.co.uk lina@wearewaterloo.co.uk Manoher Matharu - Gardner Stewart Architects Buzzing or connecting its ever-expanding business community via a Axel Krueger - Park Plaza London Waterloo range of in-person and interactive networking events, the results thus far have been impressive… but there is much more to do. After consulting with WeAreWaterloo Michael Johnson Chair of WeAreWaterloo Business Improvement Magic Camilo Salazar - Morley College and Morley Radio Felicity Maries - Oasis Waterloo Eshan Price Nat Day Glenn Kesby - 1901 Arts Club members, we have developed a robust proposal and business District and Founder of Nagan Johnson Architects plan for the next five years, ensuring that business owners’ Lower Marsh Market Team Leader Engagement and Outreach Officer priorities and key challenges are addressed, and needs eshan@wearewaterloo.co.uk nday@wearewaterloo.co.uk Board Observers are met. Cllr Ibrahim Dogus - Lambeth Council Cllr Graham Neale - Southwark Council Whether you want to see an increase in greening, security, accessibility and public art provision, more outdoor events or a dedicated focus on CSR initiatives and the wellbeing of your workforce, in addition to a continued commitment to save you money via our partnership with recycling and waste management provider, First Mile, we hope we have reflected your views in this document. 2 wearewaterloo.co.uk 3
NEW TERM: 10o% What can NEW IDEAS 8o% we give you more of? 6o% WeAreWaterloo’s Business Leaders Survey 2020 4o% 174 We ran a series of consultations and events in early 2020 to get a 2o% better understanding as to which direction levy payers would like 92% 80% 68% 64% 48 % O% responde number of to see the BID’s work go in. Networking Digital Summer PowWow STAR Card Survey a nts (Employee events marketing food festival Waterloo Leaders nd Business We surveyed employees of Waterloo businesses and ‘business leaders’ (CEOs and General Survey) Managers) while also consulting with our Board and our Steering Groups. In the midst of all of this we, of course, brought everyone together for an informal evening of discussion, t’s missing? How clean Wha Waterloo? is proving that the Waterloo business community does indeed wear many hats. 26% We then crunched, analysed and assessed all of your comments and shared it on g o n S h o p p in mpari s 15% our website in order to gain one last round of feedback before producing this proposal. Variety of Co WeAreWaterloo’ space/t re e s 13% s Employee Ver y More green k y p la c es Survey 2020 dirty ndents/q u ir More indepe 11% Spoiler alert! More eating options 8% Addressing h o m e le s s n e ss 8% Fair The following pages will reveal in greater detail the feedback we received. ets /m o re b in s 5% dirt ly lean Cleaner Stre y yc Remember, we will always consult members before implementing new programmes and services. You, the members, own the BID, and will Cleaner air 5% r always sit in the driving seat. Here’s a snapshot of what you told us... Nightlife/go od p u b s 4% Ve theatr e , e tc 4% Live music, gro ce ry shoppping Neither r affo rd a b le Food shops fo e Survey 2020 WeAreWaterloo’s Employe a irly F an cle 35 10o% 9o% businesses are 8o% represented on our Board and Steering Groups 7o% Busines 30 6o% summe s dees school r s atten siness 5o% Businesrs e r Bu t mat st at ou Event breakfa ers 4o% Lead 3o% How aware 2o% are you 1o% of each O% service? Lower Marsh Annual STAR Card Walking Volunteering Business Wellbeing Market events maps development events WeAreWaterloo’s Employee Survey 2020 4 wearewaterloo.co.uk 5
ENHANCE THE CLEANING ENVIRONMENT Subsidised and free recycling for 208 Waterloo businesses. Switched to a pay-as-you-go model resulting in more BID savings for reinvestment in other areas. Individually each business on average saves approximately £734 over the course of a year. WeAreWaterloo is focused on creating a Neighbourhood cleaning and maintenance brought more sustainable trading environment for in-house to provide 1,272 more hours per year spent beautifying Waterloo. businesses. We Enhance the Environment Consistent graffiti removal within 48 hours and the area by ensuring it is clean, green, (approximately 450 tags removed/year). safe, well-maintained and somewhere Sourced funds from developers to support the creation of murals on construction hoardings to be proud of, improving the visitor by local artists. experience while attracting new businesses and investment. SAFETY Establishment and continuation of a number of regular forums including Licensing, Crime & Security and a monthly Thursday Afternoon Briefing. Introduced Waterloo’s first full-time neighbourhood security patrol by partnering up with The Vaults. STORY Implemented a timed closure on Lower Marsh to support safety and public realm improvements within the Lower Marsh Market, as well as enhanced outdoor seating options for Lower Marsh businesses. For more SO FAR information, see page 15. Undertook a roll-out of lighting installations to improve stakeholder experience at night time. GREENING NEXT TERM? NEXT LEVEL Urban planting team brought in house to provide 1,064 More grant applications to support Continue new security more service hours per year spent greening Waterloo. public realm ‘big ideas’. provision. Continued maintenance of 138 planters – that received Increase cleaning and greening Funky bins! Trash doesn’t a new and improved pavement arrangement and look – staff teams. They have provided us with along with 4 pocket parks. have to look trashy. advice on refuse collection, BID-owned electric servicing vehicle. Increase in street furniture. Launched Greenways initiative on Cornwall Road and help keep our area clean through the grant-funded installation of pocket parks, Implement locally-sourced green More public art murals, which public art, extra plantings and signage. walls and live lamppost columns. Launching long-term projects such as public realm and welcoming. also act as a graffiti deterrent. More pocket parks. Implement tasteful cycle improvements on The Cut and the GLA-funded Jas Teensa, General Man ager parking provisions. Waterloo Walkway feasibility study. For more Continue free and subsidised recycling of The Duke of Sussex information, see page 14. scheme; potential to increase future waste collection streams. 6 wearewaterloo.co.uk 7
CELEBRATE PROMOTE AND PROMOTE Strong emphasis on destination marketing supported by match funding. Launch and growth of social media channels with a regular rotation of rich content. The diversity and character of Business promotion through the STAR Card reward scheme, delivered in collaboration with South Bank BID Waterloo’s community is what makes and targeting people who live, work and study in these areas. There are currently more than 7,000 in circulation. it so special. We Celebrate & Promote the area and its businesses by Increase in newsletter frequency from monthly to bi-monthly with an average Click Through increasing footfall through Rate of 15%. events and raising the profile of Waterloo’s cultural and Redesign of neighbourhood walking maps, with a retail offer, by positioning focus on the quirky and eccentric qualities of Waterloo. it as a destination with its Launched original podcast, Views from the ’Loo – own unique rebel with a with over 300 unique listeners – in order to publicise local businesses and BID organised events. small r identity. Social campaigns that champion BID members who make the area what it is: ‘HeIs/ SheIs/ TheyAreWaterloo’. STORY Installed advertising board in Waterloo Station, Waterloo Road exit. SO FAR EVENTS NEXT TERM? NEXT LEVEL Launch of PowWow Waterloo, an open forum event Launch of accessible pop-up series ‘Pretty Vacant’ Increase in locally-sourced public art wayfinding designed to introduce Waterloo to new audiences. designed to enliven empty shop fronts while providing and placemaking murals and signage, including creatives with temporary, subsidised opportunities. lamppost flags. Partnership with VAULT Festival, also designed to bring new audiences to Waterloo and convert these groups Hosting an expanded portfolio of COVID-proof into repeat visitors. outdoor events such as ‘Lower Marsh Live’ and outdoor screenings, while ensuring we expand the Launch of revamped Christmas event, Miracle on location footprint for our activations. Leake Street, designed with offbeat elements to attract all. Year-on-year increase in the amount of footfall brought to Lower Marsh for Waterloo Food Fortnight. 8 wearewaterloo.co.uk 9
CONNECT AND Continuing to provide access to timely and topical information through the production of Business REPRESENT Matters Breakfast Briefings, B2B webinars and members only briefings. Creating relaxed environments for casual networking opportunities amongst BID members. Running EmploySE1, a free recruitment service designed to connect local jobs with local people, in WeAreWaterloo helps organisations reach the people partnership with surrounding BIDs: Team London Bridge and Better Bankside. who matter most. We Connect & Represent local Launching Waterloo Business Summer School, in businesses by providing frequent opportunities partnership with Morley College and LSBU, as a means to to share knowledge and expertise, as well provide free external training opportunities for members. as bridging ties with local government, Continued involvement in Build Studios, the BID’s previously in-house, and now independent, incubator and community groups and lots more to workspace for businesses within the built environment. ensure that any decision-making results in the best possible o environment for businesses I feel that Watersloame would not be thecare and to flourish. without the love,they give support that ity. the commun of Honour or, Owner Mandy Tayl STORY SO FAR Continued efforts to expand the Corporate Social Responsibility (CSR) portfolio, including the creation of a CSR strategy. WeAreWaterloo has NEXT TERM? NEXT LEVEL Partnership with Waterloo Foodbank, to facilitate the connected us to the local monthly collection of non-perishable food items amongst community and local businesses, Increase focus on mental health and ‘Wellbeing in the Workplace’ by amplifying B2B events such as morning Amplify CSR activities through the creation of a matchmaking service, office employees. and really helped us feel yoga, mental health awareness training and designed to connect Waterloo Establishment of designated charity partners for the at home down on mindfulness courses. businesses and charities through volunteer opportunities. BID’s annual event series. Lower Marsh. Continue to support Waterloo’s quirky character by Kiki Evans, Co-ow ner of Unwined fostering relationships with current businesses and Adapt free recruitment Supporting small businesses through unprecedented service, EmploySE1, to identifying opportunities through lobbying, funding, times – such as COVID-19 – in a myriad of ways such evolve in line with the marketing and partnerships. as lobbying, grant applications and access to funding. changing demands caused Increase in B2B networking events where businesses by COVID-19. Acting as a conduit between businesses and the Council can connect and share resources. by lobbying on their behalf for a full range of services such as licensing and public realm disputes. Continue to offer support and guidance for small businesses – particularly start-ups and SMEs in the arts and creative industries – that may be gravely affected 10 by COVID-19. wearewaterloo.co.uk 11
LOWER MARSH STORY MARKET SO FAR WeAreWaterloo took over the management of Lower Marsh Market in 2012 when stalls were scarce and Continued investment in Lower Marsh Market footfall was at its lowest. Since then we have helped as a placemaking driver for the neighbourhood. to develop and diversify the offer, attracting local Ongoing management of the mix of traders to residents and workers, and encouraging them to ensure that a diverse array of cuisines are available at affordable prices. spend on the street during the day. Prime inclusion of Lower Marsh Market within BID events such as Food Fortnight and Miracle on Leake Street. Consistent offer of free lunchtime programming such as Meanwhile Club, for arts and crafts, and Edible Marsh, to encourage office workers to spend their lunch break getting their hands dirty with planting activities on the street. Complete rebrand for Lower Marsh Market, including the launch of a new website. As a small ess, s in independent buo BID has WeAreWaterlohelp to us. been a great John Lambert, Owner of Arena Hair NEXT TERM? NEXT LEVEL Build out lunchtime entertainment series with increased marketing of free busking space. Recruit more retail-based traders (non-food). Ongoing investment in brand assets for the market by working with local creatives and partners such as the surrounding universities. Continue to focus on public realm investments that act as market assets such as planters with edibles, decorative wayfinding on Tappy stalls, and branded seating. 12 wearewaterloo.co.uk 13
Waterloo LOWER MARSH walkway MARKET TIMED The BID was originally formed to bring people directly into Waterloo, which is exactly what we hope to accomplish with these plans for the Waterloo Walkway. What is the Waterloo Walkway? It will be a pleasant, landscaped and accessible pedestrian CLOSURE After years of consultation, data gathering, analysis and route from the rear/southern exit of Waterloo Station surveying, the BID moved forward in implementing a timed that will land people directly in the Waterloo neighbourhood closure on Lower Marsh during summer 2020 in order to at the juncture of Baylis Road and Lower Marsh. safeguard market traders and visitors, while also creating a pleasant and relaxing atmosphere for local lunchers. In order When is it going to happen? to meet the needs of surrounding businesses, the BID opted The BID was awarded a £30,000 grant from the for a timed closure approach so that delivery windows and Greater London Authority (GLA) to fund a feasibility study for school pick-ups could be accommodated. As the project has the project, so the team is currently hard at work, developing progressed, an evening window was added to the closure in the brief and getting funders interested. order to facilitate extended outdoor seating options for food and beverage businesses on Lower Marsh. ‘YES!Vote ballo ’ at the to se t box conti e this nue This ill tw projecppear disa t your u witho !’ vote ‘YES 14 wearewaterloo.co.uk 15
DON’T JUST TAKE WeAreWaterloo has to supporting our been integral charity, through OUR WORD FOR IT support, and fundraising, practical ips with our local facilitating relationsh business network. has terloo BID WeAreWa ct both to sitive impa made a po area in ss and the our busine lucky n era l. W e‘ve been ge ublic For an g h to c re ate some p lly indep enou d Lower been rea busin enden and aroun We have aterloo’s BID’s e ss like o t murals on ed grow WeAreW u t have help grateful for Organisin g have ne twork rs , the Marsh tha ative e years. helpe ing e ss, as a cre support o ve r th l bus ine sses, d high vents our busine ction. o m lo ca gover light t e right dire ections fr preading nmen he lat stud io, in th food coll rais in g events, s GDPR to bu tal ch anges est , t aries elopmen o g fun d , and siness from ity M ial media v o arrangin o c plann Felic unity De s Waterl n s lunteer ing fo rates, and o m si Com er at Oa the word re sid e nts to vo r Brex Man ag ing loc a l ave it. encourag . T he y really h As Leader of the council, I’m very grateful for te food and dona e extra mile the work that Lambeth’s BIDs do in bringing gone th ort us. together the business community and working to supp in partnership with the council to improve our borough. Since their establishment, WeAreWaterloo have played a key role in their local community to improve safety, lobby Glenn Kesby, General Manager of 1901 Arts Club on behalf of small businesses and work with Pop ners of YoYo the council to grow the fantastic market on helle Harvey, Co-ow Trev and Mic Rebekah Gibson, Lower Marsh. Waterloo Foodbank manager Connecting the local business community to charities and community groups in Waterloo is Christmas would not WeAreWaterloo’s Lambeth a key focus of the BID, whether it is supporting be the same at Drive l As a local business owner, and a impact on the loca thand Waterloo Foodbank, providing opportunities Forward without the m mun ity is Councillor, I have witnessed firs businesses and co terloo for young people in the area or collecting and great support and In particular, the positive impact WeAreWa extremely valuable. of ser vice s has had distributing presents at Christmas time to relationship we have e the current BID’s programme in times of crisis lik mu nity ; from groups that are in need. with WeAreWaterloo. ped up to on our local business com pandemic, they step incr eas e s in as facilitating large-scale events to support businesse s to At this time of huge challenge for our could. footfall to implementing measure many ways as they of COV ID-1 9, their economy, ensuring that issues experienced mitigate the impact their willingness by local businesses are well represented and knowledge of the area and mem bers met by the council has never been more vital. to listen and lobby on behalf of its ns WeAreWaterloo BID’s work with the council has Lucy Elamad, Head of Corporate is appreciated. Critical conversatio ers and both Lam beth allowed us to provide financial support to local Engagement, Drive Forward Foundation between business own mad e eas ier businesses that need it and to ensure the safe and Southwark Councils are futu re reopening of the local economy. Our ambitions by the BID and with such exciting r plan, to support the economic recovery and work in projects included in their five-yea I would urge all to vote ‘YES!’ Camilo Salazar, Manag tandem with WeAreWaterloo BID to improve er at Morley Radio the trading environment can only be delivered in February. Ibrahim Dogus, with a ‘YES!’ vote and I hope all businesses in Lambeth Borough Councillor the area will support them. WeAreWaterloo is a very useful organisation for linking up the business community to local community groups. Whether it is finding us a local builder or recommending a local IT firm to help vulnerable people improve computer skills, working together is the best way forward. Jack Hopkins, Leader of Lambeth Council 16 wearewaterloo.co.uk 17 Jenny Stiles, Vice Chair of Waterloo Action Centre
THE COUNTDOWN YOUR BEGINS Notice of CONTRIBUTION C a m Launch p ballot a ign TO THE BID How do I vote? 14 DECEMBER NOVEMB ER What’s in it for me? In order to be renewed, the BID needs to receive a ‘YES!’ vote from a W hat’s majority of businesses voting in the ballot, both by number of businesses a BI D? who have voted as well as the total rateable value that they represent. • The BID area spans part of the Boroughs of Lambeth • All businesses with a Rateable Value of £12,000 and Southwark. The ballot will be conducted by and over will be liable to pay the BID levy, which the Electoral Services team at Lambeth Council for includes all businesses except the very smallest shops, ballot businesses in both Lambeth and Southwark. kiosks and offices. • If renewed, the BID will be financed by a mandatory • There is an upper cap of £60,000, which is the papers annual levy, which is then ring-fenced for the delivery of the BID’s five year business plan. maximum amount the largest businesses would have to pay, regardless of their rateable value. received • The BID levy for each property is calculated as a • Business occupiers are solely responsible for by post percentage of its rateable value. We’ve lowered the paying the BID levy; however, in cases of empty Get levy percentage for this term from 1.5% to 1.3% in properties, landlords or property owners then become order to account for the previous rise in business rates. responsible for paying the BID levy. 18 JANUARY This new levy of 1.3% is based on the business’ rateable Voting value as per the 2017 ratings list (voa.gov.uk) or the first rateable value for properties built or valued after this time. In order to account for inflation, the percentage • • Charities receive a 50% reduction. A full list of the BID rules can be found on our 19 JAN - 18 FEBRUARY will increase annually as per the following intervals: website here bit.ly/renewalhub. At levy payable L ocal A ua time when table overstretthorities were ba l lo t 2021/ 22 - 1.3% stepped icn hed, the BI D made a di and really that reas fference. For c lo s es 2022/ 23 - 1.33% 2023/ 24 - 1.36% on is clear four choice upcoming or the ballot. 18 F E5PM B R UA RY, 2024/ 25 - 1.39% Results Tanya Davoli, Part-owner and Director of La Barca 2025/ 26 - 1.42% announced 19 FEBRUARY 18 wearewaterloo.co.uk 19
MANAGEMENT AND 3 O GOVERNANCE e O k £ ojected itu r 2% in pr onal additri nal funding nd pe exte 12% ex 38% Overheads Projected 7% • The BID operates as a company limited by guarantee • Budgets are set and approved annually by the with a voluntary Board of Directors. Board and progress against spend and delivery of Enhance the the BID’s activity is reviewed on a quarterly basis. Cont • The BID is located in both Lambeth and Southwark ingen cy Environment Councils and therefore enters into legal arrangements • WeAreWaterloo undertakes a voluntary independent 5% with both councils known as Baseline and Operating financial review from external accountants every Agreements. These agreements can be found on year in order to provide levy payers with high levels Collection fees the BID website at bit.ly/renewalhub. of transparency. 26% • The Directors meet on a quarterly basis in order to review BID activities. In addition to the Board, the BID Lambeth a Councils tond S outhwark also has a number of specific Steering Groups that meet quarterly in order to regularly contribute to BID outputs. of grants t allocate +£3m The BID holds an Annual General Meeting for businesses o Waterloo Celebrate impact of following the • & Promote Company Members. BID Company Membership is open 10% to representatives of eligible businesses within the BID footprint. COVI D-19 nn ect & t Renewal • The BID produces a set of Annual Accounts which are o C resen reviewed by external accountants and made publicly Rep available within the Annual Billing Leaflets that are sent out in the post and can be downloaded via our website. projections BUDGET YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 TOTAL BID levy income 775,952 792,474 808,996 825,517 842,039 4,044,978 Net BID levy income 775,952 792,474 808,996 825,517 842,039 4,044,978 Grants & other income 40,000 40,000 40,000 40,000 40,000 200,000 WeAreWaterloo is financially transparent, publishing Lower Marsh Market annual reports on our website and running AGMs Management fees 20,000 20,000 20,000 20,000 20,000 100,000 for our members. We also regularly carry out Total income 835,952 852,474 868,996 885,517 902,039 4,344,978 member surveys to make sure that we stay on top of the changing face of business needs. These projected figures have been ratified by the BID’s accountants and demonstrate the budgetary amounts the BID will put towards developing projects. A contingency figure is included for the sake of prudency and accounts for properties But that’s not all! We are uniquely placed to supplement our levy temporarily being taken out of ratings, unrecoverable levy and spend contingencies; while a reserve fund is designed to grow income with additional funding from a variety of other sources. over the five-year term in order to contribute towards large-scale project delivery. Furthermore, and due to the currently For example, in our current term, we have raised +£250k in unknown repercussions of COVID-19, please bear in mind that these figures and allocations may be subject to change. In additional funding by way of grants and match funding. For a full any case, the BID is committed to maintaining open communication channels with members in order to address and pivot breakdown of our budget projections, head to bit.ly/renewalhub. priorities to suit requirements. 20 wearewaterloo.co.uk 21
FAQs The work WeAreW is essent ial, aterloo every borough carries out ould have a BID. They or region sh e us money, keep us endeavour to save and fight for us. safe, advertis gs hree Sta Owner of The T Richard Bell, How long will the BID last? Who collects the BID levy? We are ready and raring to continue The BID term will be five years in duration from 1 April 2021 The Councils will be responsible for collecting the BID supporting you and your business with to 31 March 2026. Before the end of this period, the BID Board may choose to seek renewal of the BID for a further levy on behalf of the BID, and the levy will be payable in one instalment per year. Bills will be raised in March whatever awaits... but the future of the term through a renewal ballot. and payment will become due on 1 April each year. The BID levy is a mandatory charge, and is collected BID relies on you. A ‘YES!’ vote means: much like business rates. Shouldn’t the council be paying Continuation of free and reduced for this through business rates? How will the ballot be run? recycling allocations for businesses. A BID generates revenue that is 100% ring-fenced for the area in which it is collected, to be spent on projects for the The conduct of the ballot is looked after by Lambeth Council A clean, green, safe and well-maintained benefit of businesses that pay the BID levy as determined to ensure a free and fair ballot. Each hereditament trading environment for businesses. by the businesses themselves. All services provided by receives one vote and the ballot is carried out by post. the BID will be additional to those provided by the Council Those eligible to vote in the ballot will be those who would be eligible to pay the levy at the time at which the Notice of Events to increase footfall and continual and to ensure this level of separation, we have a baseline promotion of the neighbourhood and its agreement with both Lambeth and Southwark Councils that Ballot is published. Where hereditaments are unoccupied at the time of the Notice of Ballot, the owner will be entitled to businesses to cement it as a destination outlines the services they deliver in the area. This can be with its own unique identity. viewed on our website here bit.ly/renewalhub. vote in the BID ballot. Businesses which begin to occupy the existing hereditaments during the BID period will be liable to pay the levy for the period of their occupation. Votes are Increased opportunities to share knowledge Who is eligible to pay the levy? Are there exemptions? counted in two ways; a simple addition of the number of and expertise with neighbours, as well as votes, and an addition of the rateable value attached to each bridging relations between businesses, If your hereditament is rateable for the purposes of business vote. The ballot must be won on both counts. See page 18 local authorities and community groups. rates and falls within the BID area, with a rateable value of for the ballot timeline. £12,000 or above, you are eligible to pay the levy. There are some exemptions, such as schools, which can be found And most importantly, having your in the BID Rules at wearewaterloo.co.uk. In the case of I’m convinced! How can I get views on the future of the area unoccupied hereditaments the BID levy payer will be the involved in the running of the BID? respected and actioned. owner of the whole hereditament. Great news! We’d love to hear from you and we’re always interested in introducing new members to opportunities How much does this cost? within our Steering Groups or Board. Simply contact one of the team (email addresses are located on page 3) The BID levy is a daily charge. Occupiers and owner- to set up a meeting and let us know how we can best occupiers will pay the levy at the rate of 1.3% of support your business. You can also visit our website Rateable Value. The BID levy will be charged at 1.3% wearewaterloo.co.uk where you can find out more of the Rateable Value of each hereditament listed in the and sign up for our newsletter. 2017 Ratings List as at the date of notice of ballot generating approximately £775,000 for the year. ! Who owns the BID? 1,ooo hours main You do! The BID is a not-for-profit company, that is owned and led by BID member businesses in our green spac taining Waterloo. At the BID, we also fully understand that per year es we exist as part of a wider Waterloo community which involves engaging with residents, resident groups and non-levy paying stakeholders. 22
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