Bankia Overview January 2014 1Q 2013 - April 2013

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Bankia Overview January 2014 1Q 2013 - April 2013
Bankia Overview

January 2014 1Q 2013

April 2013
Bankia Overview January 2014 1Q 2013 - April 2013
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2 of 21/ January 2014
Bankia Overview January 2014 1Q 2013 - April 2013
Bankia Highlights 2013…

                                        2013: Restructuring year for Bankia

            1           FEBRUARY – Agreement with Labour Unions (ERE)

            2           MARCH – IT Integration Completed

            3           APRIL – 1Q results: Normalization of Results

            4           MAY – Recap Process finalized. Capital increases completed at Bankia

             5          NOVEMBER – Finalization of the Network Restructuring

             6          DECEMBER – Bankia is included in the IBEX 35

3 of 21/ January 2014
Bankia Highlights 2013: Accomplishment of the Strategic Plan

                               Strategic Plan Targets 2012 - 2015

           1            Recap & Balance Sheet strengthening     2012          

           2            Restructuring                           2013          

                                                                              IN
           3            Profitability & Commercial approach   2014 - 2015   PROCESS

4 of 21/ January 2014
1       Recap & Balance Sheet strengthening
                                               Recapitalization completed

                       Solvency                     Asset Quality                                     Liquidity
    • €15.6bn of new Capital                   • Low exposure to RE assets:                 • Liquid assets cover ~76%
        into the Group                           3.4% of credit portfolio                     of total wholesale
    • Free float represents 32%                • High coverage of total                       maturities
        of shareholders structure                credit portfolios 8.5% and                 • Reduction of commercial
    • Organic generation of                      15.7% coverage of total                      gap by -55% after the
        capital during 9M 2013                   SMEs gross book                              recapitalization process
                                               • 62.6% coverage of NPLs                     • LTD reduced to 116.7%

                   EBA Core Capital                      Gross Loans                                     LTD Ratio
                                      11.06%                                     Coverage       136.3%
                          9.6%
                                                                   Total NPLs     62.6%                    120.4%
                                                                                                                     116.7%
         5.0%                                                      LLR / Total
                                                                                   8.5%
                                                                   Portfolio

                                                                  Restructured
                                                                     Loans         24%
                         2012 PF
        4Q2012          post recap    3Q2013                                                    4Q2011     4Q2012    3Q2013

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2         Restructuring

                            100% of the branch restructuring already accomplished …

                   RETAIL BRANCH RESTRUCTURING                           CUMULATIVE CLOSURE SCHEDULE

               ~3,100         -38%

                                                                                                      100%
                                          ~1,900                                            81%
                                                                                  58%

              Dec 2012                    Dec 2013                     17%
                                                                       1Q13       2Q13      3Q13      4Q13

         Branch closures, accounting for 38% of the former network, finalized in November 2013, significantly
            ahead of original schedule (2015)

         Bankia remains a leading financial institution in traditional home territories, with market shares
            around 15%.

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2           Restructuring

                                        … and workforce restructuring ahead of Strategic Plan…

                            REDUCTION OF WORKFORCE
                                                                                                      Agreement with the trading
                                                                                                        unions was signed during 1Q 2013.
          EMPLOYEES LEAVING THE GROUP AS
                                                                          6,000                       6,000 employees will leave the
                     OF PLAN
                                                                                                        group before 2015. Out of those,
                                                                                                        1,500 employees will be part of
                      COMPLETED TO NOV 30                                 4,649
                                                                                                        outsourcing processes or will leave
                                                                                                        the Group due to the disposal of
                            % OF TARGET (1)                                77%                          subsidiaries.

                                                                                                      The divestment of City National
                                                                                                        Bank as well as the outsourcing of
                 2,912 employees out of the 4,649 adhered to the                                       RE servicing unit (pending of
                   workforce agreement (ERE) and 1,737 are leaving                                      regulatory approval), will reduce
                   the group due to divestments and others                                              the workforce in Bankia by almost
                                                                                                        900 employees.

         (1)   Figures pro-forma including CNB and Plataforma divestments, currently subject to regulatory approval

7 of 21/ January 2014
2          Restructuring
                        … without material impact to the High Value Customer Base or Market Shares

                 Network and workforce restructuring                              Clients (Dec’12-Sep’13)
                                                                                             High
                                                                                             value
                         -38%                                                                 4%
                                                                       -8.0%                                            Medium
                                           -22.6%                                                                        value
                                                                                                                          15%
                                                                                                      Low
                                                                                                     value
                                                                      # Clients                       81%

                    # BRANCHES           # EMPLOYEES
                      (Dec 13)              (Nov 13)                         Corporates & SMEs Market Shares
                                                                     Total Credit (OSR)                 Credit to SMEs and Corp.
                                                                                                                  (OSR)
                                                                   9.23%             9.45%
                                                                                                         5.55%           5.78%
      Despite the reduction of branches and staff :

       Loss of -8.0% of total clients but                       Dec 2012         Sep 2013             Dec 2012         Sep 2013
        concentrated in the segment of "Low
        Value”                                                      Deposits market share             Mutual funds market share

       Good performance of the market share in                    9.08%           8.68%
        strategic areas                                                                                                  4.83%
                                                                                                         4.39%

                                                                  Dec 2012        Sep 2013             Dec 2012         Sep 2013
 Source: Bankia, ECB and Bank of Spain

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3       Focus on Profitability & Commercial approach

                                         Strategic Plan Targets

           A            Active COMMERCIAL strategy

           B            Reinforced NPL MANAGEMENT and ASSET QUALITY

           C            DISPOSAL of Non Strategic Assets

           D            Continued improvement of LIQUIDITY AND SOLVENCY

                        In order to achieve by 2015 COMPETITIVE   ROEs AROUND 10%

9 of 21/ January 2014
A Active Commercial Strategy

                                Focus on the improvement of interest margin

                               Based on customers relationship
           Pricing Policies
                               Risk Adjusted pricing policies

                               Opportunities in mutual funds and bancassurance
           Levers on Fees
                               Payment systems

                               Growth in existing clients scorings
        Consumer Finance
                               Focus on “pre-approved” credits

          New Commercial       Specialization of the network and relationship managers
          Model for SMEs       Low penetration in this segment as of today

10 of 21/ January 2014
A         Active Commercial Strategy
                                      Resulting in higher demand in our branches

                                   INITIAL CHANGES IN OUR COMMERCIAL MODEL

             Transactional Centres “Oficinas Ágiles”            Recovery and Liquidation Centres (CLRs)

                                                                A total of 28 Recovery and Liquidation
           Segmentation of the network and
                                                                 Centres (CLRs) will be in place in the areas
             opening of a new branch model, already
                                                                 with lower presence (non-natural
             started.
                                                                 territories).
                                                                 Intensive follow up and recovery activities of
            Low value/ high frequency simple operations
                                                                                      NPLs
            Sale of low complexity products (credit cards,
                                                                Redirectioning of high value clients to branches
                          term deposits, etc.)

                          Extended opening hours                            Liquidation activities

                                      Allows for commercial focus in branches nearby

11 of 21/ January 2014
A Active Commercial Strategy
                                                                  Net interest and fee income – Bankia

                        Growth in Net Interest Income                                                       Positive fee performance

            762 (1)
                               731(1)
               18
                                                                      633(1)             643
                                 91                                                                          242
                                                  601(1)
                                                                                                                                       237
                                                                        53                                                     225
                                                    89                                               226              225

            3Q12              4Q12                1Q13               2Q13               3Q13         3Q12    4Q12     1Q13     2TQ3    3Q13

         (1) Actual
                 numbers, adjusted for the finance cost associated with the subordinated loan from
         BFA to Bankia, which was cancelled on 23 May.

           Change in net interest income trend initiated in 1Q 2013 is confirmed
           Reduction in customer deposits cost
           Fees improvement vs. previous quarters

       Bankia Group data. €m

12 of 21/ January 2014
A        Operating Expenses
                                                 Operating expenses – Bankia

                Quarterly trend in operating expenses                 Operating expenses/ Gross income (ex tr. income)

                                     -17.1%
                                                                                          63.3%
                                                                        62.1%                                 62.1%
            560           553                           -4,9%
                                    494                                                                                       60.1%
                                               488
                                                                464
                                                                                                                                             54.2%

          3Q 2012        4Q 2012   1Q 2013    2Q 2013       3Q 2013     3Q 2012           4Q 2012             1Q 2013          2Q 2013         3Q 2012
                                                                       (1) Cost-to-income ratio   excluding trading income and exchange differences

                                     Reduction of expenses by 5% from the previous quarter

         Bankia Group data. €m

13 of 21/ January 2014
A           3Q 2013 results
                                                                             Profit before tax - Bankia

       Bankia Group data. €m                                               1Q 2013                2Q 2013                 3Q 2013   Accum

                       Pre-provision profit                                     463                   470                   481     1,414 (1)
                                                                                                                                                Recurring cost
                                Provisions                                    (272)                 (585)                  (294)    (1,151)      of credit risk
                                                                                                                                                 accumulated
         Profit from sales and other profit                                       0                   296                   21        317       at September
                                                                                                                                                   ≈ 74 bps
       Recurring profit from discontinued
                                                                                  0                  32 (2)                21 (2)    53 (2)
                   operations

                          Profit before tax                                     191                   213                   229       633

                                                                   Cumulative pre-tax profit is €633 million

       (1)   Includes €89 million in 1Q and €53 million in 2Q of net interest income due to impact of subordinated loan
       (2)   Includes recurring profit of Aseval

14 of 21/ January 2014
B       Reinforced NPL Management & Asset Quality
                                         NPLs reduced in the 9M 2013 by €0.8bn

                         Evolution of NPLs and NPL coverage                      Reduction in NPLs (€bn)

                             19.8                                               NPLs Dec 2012                19.8
                                       19.6
                                                  19.3
                                                               19.0
                                                                                   + Gross additions         + 3.0
           NPLs (€bn)
                                                                                     - Recoveries            - 3.4

                                                                                 Net additions               - 0.4
          Total assets       152.5     149.6     144.5        140.3
                                                                                  - Written off              -0.4
             NPL rate       13.0%      13.1%     13.4%        13.6%
                                                                                NPLs Sept 2013               19.0
              NPL
                            61.8%      61.9%     63.0%        62.6%
            coverage

                            4Q 2012   1Q 2013   2Q 2013       3Q 2013

                   Reduction of NPLs continues, with a cumulative decrease during the year of €786 million

        Bankia Group data. €bn

15 of 21/ January 2014
B       Reinforced NPL Management & Asset Quality
                                                          Credit quality

                                           Gross loans and provision coverage ratios

                                                       Dec 2012                                      Sept 2013

                                               Gross       Provisions as                      Gross       Provisions as
                         Portfolios           amount       % gross loans                     amount       % gross loans

          Developers                            4.8           44.8%                           4.5            52.5%

          Corporates and SMEs                   43.0          14.8%                           39.1           15.7%

          Retail                                87.6          3.3%                            83.5           3.4%

          Total loan portfolio                 145.8          8.0%                           133.2           8.5%

          Total excluding developers           141.0          6.7%                           128.7           7.0%

                                      Constant improvement of provision coverage ratios

                                      The refinanced loans maintain a coverage rate of 24%
        Bankia Group data. €bn

16 of 21/ January 2014
C        Disposal of Non Strategic assets

                                                         DIVESTMENT PLAN

        CASH GENERATED FROM COMPLETED SALES OF                       CASH GENERATED FROM SALES OF INVESTEES
                       INVESTEES                                               PENDING APPROVAL

                                                  1,133

                                                                            ESTIMATED LIQUIDITY           779
                    715           Others

                                                                     More than 70 sales and liquidations completed
                                                                                by the end of 3Q 2013

                 To 30 June                      To 30 Sept

                                More than €1,900 million of cash generated from sale of investees
         Amounts in € million

17 of 21/ January 2014
D Continued improvement of liquidity and solvency

                                         Self-sustainable model of capital and liquidity generation
                                     Commercial gap                                                                                          LTD ratio

                    33.3                                  - 17.1%                                                 120.4%                           - 3.7%
                                                                                                                                         118.2%             116.7%
                                           29.6
                                                                         27.6

                  4Q 2012                2Q 2013                       3Q 2013                                     4Q 2012               2Q 2013            3Q 2013

         Bankia Group data. €bn

                                            Continued reduction in the Commercial gap despite headwinds:

              Acceleration of branch closures (already ~ 37% reduction in the network of dec. 2012)
              Transfer of deposits to investment funds seeking higher returns
              Change in policy on deposit interest rates

       Commercial gap: Net loans – mediation loans – retail commercial paper – strict customer deposits
       LTD ratio: (Net credit / (retail commercial paper + strict customer deposits + ICO/EIB deposits + single-certificate covered bonds)

18 of 21/ January 2014
D Continued improvement of liquidity and solvency

                                         Bankia re-entered the wholesale market in 2014
                                        EUR1bn 5-year Senior Unsecured Debt Offering – Jan 2014

                                  Regional breakdown

                        2%                                                 • Bankia’s first senior unsecured transaction since the
                  3%
                             5%                                              formation of the Bankia Group
             3%                                        UK
                                                       Spain                  Strong international interest and allocation:
                   5%
                                                       France                        Order book closed at 3,5bn (3,5x oversubs.)
                  10%                                  Italy                         +240 accounts
                                        57%            Switzerland
                                                                                     85% of the book outside Spain
                    15%                                Germany & Austria
                                                                              The strength of demand allowed for a reduction of
                                                       Benelux
                                                                               15bps In spread, ultimately pricing a €1bn
                                                       Others
                                                                               transaction at MS+235 bps

                                                Back to normalization in wholesale financing

19 of 21/ January 2014
D Continued improvement of liquidity and solvency

                                                                Capital generated organically

                                                                 Bankia Group – CORE TIER I EBA

                                                                                                                                                              11.06%
                                                                                                                                       + 17 bp
                                                                                                                + 20 bp
                                                                                         + 37 bp
                                                                10.32%
              9.62%

                              Gener. organically:                                                  Gener. organically: + 74 bp
                                   + 70 bp
                                                                                        ↓RWAs                 ↑Prof. (1)                SMEs

          Dec 2012 PF                                         JUN 2013                                                                                      SEPT 2013

                                                                                   BIS II RATIO

              9.84%                                             10.52%                                                                                         11.27%

         Bankia increases its Core Tier I EBA by 74 bp to more than 11%. Year to date Bankia has generated 144
                                                      bp of core capital
         Note (1): Profit includes income attributable to the Group (161.5 million) during the quarter, plus other adjustments of Core Capital in an amount of 22 million.

20 of 21/ January 2014
2014: Focus on P&L

                                    Strategic Plan Targets for 2014

                                  Commercial focus to reinforce Gross Margin

                                 Active management of NPLs and Asset Quality

                                   Organic generation of Capital and Liquidity

                         In order to achieve by 2015 COMPETITIVE   ROEs AROUND 10%

21 of 21/ January 2014
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