AUTUMN 2020/21 - VOLUME 6, ISSUE 1 - Volume 3 Issue
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Focus Social Work AUTUMN 2020/21 – VOLUME 6, ISSUE 1 ISSN 2209-0053 (ONLINE) ISSN 2209-0045 (PRINT) Inside this issue: RAP UPDATE / PAGE 8 SOCIAL WORK FOCUS ON ETHICAL PRACTICE / PAGE 9 CULTURAL INFLUENCES ON SOCIAL WORK PRACTICE: A Vietnamese Australian’s account / PAGE 20 MENTAL HEALTH: New service supporting Queensland workers / PAGE 24
Contents NEWS National President’s Report Celebrating a 75 year journey 4 CEO’s Report We’ve got this! 6 RAP update 8 Social work focus on ethical practice 9 Australia Day Honours 12 Norma Tracey 12 Professor Margaret Mary Alston 14 Professor Margarita Frederico 15 Mary Jo McVeigh 16 AASW Podcast: “Social Work People” 17 South Australian registration campaign update 18 World Social Work Day 18 SOCIAL WORK FOCUS Cultural influences on social work practice: A Vietnamese Australian’s account 20 Mental health: New service supporting Queensland workers 24
AASW Board Focus National President Social Work Vittorio Cintio National Vice‑President Linda Ford Directors Alex Bhathal Suzanne Doorakkers-Sprague ISSN 2209-0045 (PRINT) | ISSN 2209-0053 (ONLINE) Dr Fotina Hardy Brooke Kooymans Jenny Rose Julianne Whyte Published quarterly, Social Work Focus belongs to the Director – Aboriginal and Torres Strait Islander representative membership of the Australian Association of Social Workers. Professor Susan Green We welcome interesting articles relating to social work practice and research. We also accept paid advertisements Melbourne office and industry news. Level 7, 14–20 Blackwood Street Guidelines North Melbourne VIC 3051 Articles and advertisements must meet the requirements of our PO Box 2008, Royal Melbourne Hospital contributions guidelines and advertising specifications. VIC 3050 P: 03 9320 1022 Editorial and advertising enquiries aasw.asn.au Marketing and Communications Officer P: 03 9320 1005 MEMBERSHIP ENQUIRIES editor@aasw.asn.au Freecall: 1800 630 124 www.aasw.asn.au membership@aasw.asn.au HORIZON CAREER CENTRE horizon@aasw.asn.au COPYRIGHT www.horizonemployment.com.au Apart from the purpose of private study, research, criticism or review, as permitted under the Copyright Act, no part of Social Work Focus may be reproduced by any process without written permission from the Editor. Branches Australian Capital Territory DISCLAIMER aaswact@aasw.asn.au New South Wales The views expressed in Social Work Focus are not necessarily those of the aaswnsw@aasw.asn.au AASW. Advertised products are not necessarily endorsed by the AASW. North Queensland aaswnqld@aasw.asn.au NEXT EDITION Northern Territory aaswnt@aasw.asn.au Contributions for the Winter 2021 issue will be accepted until 30 April Queensland 2021. aaswqld@aasw.asn.au AASW Members whose articles are published in Social Work Focus South Australia aaswsa@aasw.asn.au can claim time spent to research and prepare them towards CPD requirements, specifically Category 3. Tasmania aaswtas@aasw.asn.au Victoria aaswvic@aasw.asn.au EDITORS Western Australia Noel McMahon aaswwa@aasw.asn.au Marketing and Communications Officer ACKNOWLEDGEMENT OF COUNTRY Join us on social media: The AASW respectfully acknowledges Aboriginal and/or Torres Strait Islander peoples as the First Australians, and pays its respects to Elders past, present and emerging.
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4 / NEWS NATIONAL PRESIDENT’S REPORT Celebrating a 75 year journey This year we celebrate the 75th anniversary of the Australian Association of Social Workers (AASW). At our foundation in 1946, Australia was embarking on a massive program of post VITTORIO CINTIO war reconstruction. Australians had just approved a ground AASW National President breaking Constitutional amendment introducing a national income safety net and better health care funding; a pivotal moment in strengthening our social bonds. We were still in many respects a British “Doubtless there will be new But there is still much to be done by province, narrow in our cultural outlook developments in which social workers way of recognition and reconciliation and ignorant of the true nature of the will have a place. We have no time with our First Nations peoples and struggles of our First Nations peoples. to attempt to prophesy here. But we shockingly. inequality is on the increase. We were yet to experience the benefits can be quite sure that in this world of The former British Prime Minister once and challenges of massive post-war today and in this land of ours, we have famously said, migration from Europe. an immediate place and an urgent task. We are at a stage when we need “I am homeless, the Government Our founders had the foresight to tremendously in our international and must house me’ and so they are understand the advantages of forming national life the values social work casting their problems on society a national association, thinking beyond and who is society? There is no such should have to give…” state borders and giving our profession thing. There are individual men and a united voice, both at home and “The Commonwealth of Australia women and there are families and no abroad. And so, in 1946, seven women, can only grow towards the future government can do anything except Norma Parker (NSW) the inaugural we hope it will have if we are able to through people and people look to President; Vice Presidents Lyra Taylor develop in better fashion than we have themselves first.” (Vic.), Kate Ogilvie (NSW), Dorothy in the past—attitudes of tolerance, Sumner (NSW/USA), Amy Wheaton of appreciation of difference, of This is the exact opposite of the 2021 (SA), Margaret Grutzner (Qld) Honorary readiness to share, of generous World Social Work Day theme; I am Secretary and Viva Murphy (NSW) indignation about the injustices of because we are. Assistant Secretary were elected as the others as well as about our own.” first AASW executive. Debt, unemployment and precarious employment are on the rise. Back then the AASW had approximately To quote from Norma Parker herself Governments are keeping themselves at 400 members and an Association from her Presidential Address to the 1st arm’s length from their social obligations administered by volunteers. Today, we Australian Conference of Social Work in by outsourcing and underfunding. have branches in each state and territory September 1947, Confidence in our institutions is eroding, and 14,000 members supported by and the bonds of civil society are being hundreds of volunteers and 41 (EFT) tested. Sadly, the ravages of COVID and employees. the snapback from it seemed destined Over the last 75 years much has to further increase the gap between rich changed for the better. We enjoy the and poor, both here and globally. benefits of rich cultural diversity. Seventy five years on, it is clear that Thirty percent of our population our communities need a strong social were born overseas. We have work profession more than ever; and made big strides in human that professional associations such rights for women and the as ours are an essential thread in the LGBTQI plus community. fabric of civil society. As it was in 1946, or contact the Membership Team on: 0 630 124 or membership@aasw.asn.au
NATIONAL PRESIDENT’S REPORT NEWS / 5 the tasks remain urgent. We roll up our I would like finish by highlighting sleeves and relish the challenges and some of our work with First Nations uncertainties ahead, armed with high peoples. We congratulate AASW levels of skill and our code of ethics. National Vice President Linda Ford on her appointment, as an Asia Pacific To all our Members and to all Region representative on the IFSW professional social workers- you can Indigenous Commission. be assured that the AASW has your back when it comes to supporting your Congratulations also, to AASW ethics and practice standards. To add Aboriginal and/or Torres Strait Islander muscle to this assurance, we are working Director, Susan Green who has received hard to provide more opportunities for the ‘Contribution to Indigenous Members to connect with each other Research Award’ at the 2020 National Seventy five years and support each other- no matter Indigenous Allied Health Awards, in where you are or what kind of work recognition of her work with Aboriginal on, it is clear that our you do. communities and the significant contribution to the development of communities need Our real strength lies in our networks, so I encourage you to join a practice group social work ethics, practice, theory and a strong social work education. This has changed the way in your field of interest and if one doesn’t social work practices with Aboriginal profession more exist, create it. If you are starting off in your career, or if you are experienced people are taught at university. than ever; and that and enjoy mentoring, I would encourage Professor Green’s work has played a professional associations those who are interested to sign up for vital role in increasing the number of our mentoring program. Aboriginal people undertaking social such as ours are an work courses and working in the social Seventy five years ago our founders essential thread in the work profession, as well increased the understood that mentoring was an essential aspect of their professional profession’s awareness of its need to fabric of civil society decolonise its practices and include lives; and it was easy in small culturally responsive practice. communities where everyone knew each other. We understand the importance of creating the space for a safe and supportive conversation around skill development, ethical challenges and Vittorio Cintio career opportunities. We now have • better technology to support the creation of those spaces.
6 / NEWS CEO’S REPORT We’ve got this! CINDY SMITH After an unexpected, tough and seemingly endless year, that often Chief Executive Officer resembled Bill Murray’s Groundhog Day, we are fortunately on the other side of 2020 and we find ourselves a quarter of the way into 2021. Thankfully in many ways the lessons extreme unpredictability and change. specific legislation for the statutory of last year have seemingly improved Like the Teddy Bear hunts and painted registration of social workers. society’s adaptability and better wooden ‘Spoonville’ communities that The ground breaking legislation that prepared us for potential future were popping up along bike paths was recently introduced into the South disruptions. Many of us are better armed and local streets. Then there were the Australian Parliament has been a major with new skills and coping mechanisms inspirational messages – like ‘You’ve got focus of the AASW advocacy and will to improve how we work together as a this’, etc, etc. It has been these types of significantly improve the quality of social community, face unforeseen change and individual responses and random acts of work services in the South Australian make any rapid, necessary adjustments kindness that provided hope and a smile community and will hopefully be in a volatile environment. when we most needed it. replicated in every state and territory in I was so humbled by the examples The new year, however, didn’t magically the near future. of random acts of kindness seen end the dislocation, the financial and Social workers work with extremely throughout the community that emotional pressures of the past 15 vulnerable clients in challenging and continued to provide hope at times of months, and our communities and complex circumstances in relation to especially the more vulnerable are a range of issues and for individuals, still exposed to the volatility of life, families and communities that need the uncertain labour market and assistance, it is vital that they receive systemic uncertainty that leaves them supports from highly trained and unprotected and susceptible. skilled professionals. Without doubt there will be challenges Once the legislation is passed, it will ahead but with the measures that have go a long way towards reinforcing been put in place across Australia and and building public confidence in the with the roll out of the COVID-19 vaccine skills and accountability of Australian I was so humbled by in both Australia and overseas we are social workers. seeing light at the end of the tunnel and the examples of random some semblance of normality in the One of the highlights of our ‘diamond’ foreseeable future. year will be the AASW IFSW Asia Pacific acts of kindness seen Regional Social Work Conference to be There is much work to do but with the held from November 11-13 in Brisbane, throughout the community strength, resilience and spirit of our Australia. The three day conference that continued to Members, I am confident that together centres around the theme of social work we are more than up to the task and we and the sustainable development goals, provide hope at times of can start to turn the corner and make and a hybrid model (in person/online) has extreme unpredictability some genuine change in what is the 75th been chosen for the 2021 Conference to Anniversary year for the AASW. ensure attendance is accessible to those and change. not only within Australia but also within Registration SA the Asia Pacific region and beyond. Make sure you keep the date free. One of the highlights of 2021 and a major step forward for the social Congratulations to Australian Association work profession has been the South of Social Workers Members, Norma Australian Parliament’s bipartisan Tracey, Professor Margaret Alston, commitment and national leadership, Professor Margarita Frederico and as the first Australian state to develop Mary Jo McVeigh, recognised in the
CEO’S REPORT NEWS / 7 2021 Australia Day Honours list for their outstanding contributions to social work and the community. You can learn more about these amazing social workers on page 12 of this edition of Social Work Focus. The AASW 2021 Mentoring Program has been developed after nation-wide Member consultation and feedback to assist both new and existing EXPRESSIONS OF INTEREST Members on their social work journey and will present NATIONAL EXCELLENCE AWARDS opportunities that enhance skill development and create career pathways and learnings. The program will provide a forum for social workers The AASW has established four new at all stages of their careers or professional journey National Excellence Awards that will be to develop an on-going mentee/mentor relationship awarded for the first time in 2021. foster knowledge sharing, insights and learnings. The program has seen incredible demand and we are The aim of the Awards is to promote excellence and celebrate delighted to have received so many applications from achievements within the social work profession and the Members looking to enrich their career or professional Award categories include: journey. We are currently assessing applications, matching and pairing and to optimise the participant AASW Social Work Researcher of the Year experience and looking forward to the program AASW Aboriginal and/or Torres Strait Islander Social commencing in May. Worker of the Year With the recent launch of the AASW‘s podcast “Social AASW Social Worker of the Year Work People” we now have another wonderful channel to highlight the advocacy work of the organisation and AASW Social Work Student of the Year bring a focus on the outstanding day to day work of We are seeking Expressions of Interest from our Members to AASW Members and those in the sector. form Selection Committees, who will play a significant role in “Social Work People” explores the diverse world of the selection of our Award winners. social work and connects listeners to the people Each Selection Committee will include relevant stakeholders driving change, providing advocacy on the issues from specific groups of Members, including: our Life that impact upon the quality of life and improve the Members; experienced researchers; National Research wellbeing of all Australians. Researched and hosted Committee; Members employed in the Education & Research by Social Advocacy and Policy’s Angela Scarfe, ‘Social sector; students; Aboriginal and Torres Strait Islander Work People’ is available on all major streaming Members; Officeholders (Branch Presidents and Branch services including Apple, Google Play and Spotify, Management Committees, including Aboriginal and Torres so subscribe and check it out. It is definitely worth Strait Islander BMC Members) and National Advisory Panels the listen. Members. Expressions of Interest will close at 5pm (AEDT) on The AASW has established four National Excellence Thursday 1 April 2021. Awards that will be awarded at the 2021 AASW IFSW If you are interested in being part of a Selection Committee, Asia Pacific Regional Social Work Conference, in please submit an Expression of Interest. If you’d like to November. The Awards will provide an opportunity to participate but don’t meet the broad criteria, please submit recognize and reward AASW Members across multiple an EOI and we will consider your involvement further. We career stages and specific social work categories. anticipate Selection Committees will meet at least twice, with The Awards are: meetings held via Zoom. AASW Social Work Researcher of the Year Throughout April/May the Selection Committees will have AASW Aboriginal and Torres Strait Islander Social input into the development of the Award criteria. Further Worker of the Year details regarding the Award criteria and nomination process will be released to Members in May and will close in July. AASW Social Worker of the Year The Award winners will be announced at the 26th Asia-Pacific AASW Social Work Student of the Year Regional Social Work Conference Dinner in November, in Brisbane. Further details will be provided via our Member newsletters. The National Excellence Awards well complement the current AASW Branch Awards and State & Territory Awards, and winners will be eligible for a National Excellence Award in the same year. Cindy Smith EXPRESSION OF INTEREST •
8 / NEWS RAP update Approaching the end of the third quarter of the AASW Innovate Reconciliation Action Plan 2020-22, there has been development in several areas. Linda Ford was elected to the position of National Vice President marked an historic event for the AASW, Professor Sue Green was elected to the Board as the new Aboriginal and Torres Strait Islander Director, so two Aboriginal and Torres Strait Islander social workers now hold key positions in the Association. The RAP Working Group chaired by the Aboriginal and Torres Strait Islander Director also has a minimum of two other Aboriginal and/or Torres Strait Islander members. The RAP Working Group monitors and reports on the progress of the achievement of actions and deliverables. In this period RAP actions have included: • A very successful Aboriginal and Torres Strait Island Social Work symposium that was held in November, featuring an online Truth-Telling session to mark NAIDOC Week, and registration numbers of 1000+. • A new group has been established in the Community Hub in response to a Member request, on Aboriginal and Torres Strait Islander Social Work in which Indigenous and non-Indigenous members can participate. • AASW staff, Managers, BMCs and Working Group members were encouraged to participate in and report on NAIDOC Week events. In total staff and managers attended and reported on a total of 27 events. • A dedicated Aboriginal and Torres Strait Islander Social Work edition of Social Work Focus was released in October. • The Social Policy and Advocacy Framework has been updated to ensure targeted consultation with Aboriginal and/or Torres Strait Islander members and stakeholders are consulted on AASW submissions and policy activities, where relevant and as appropriate. • Cultural Awareness training for all staff is being held in March 2021. • Acknowledgement and Welcome to Country Protocols are being reviewed. • Mentoring Program for all AASW Members was launched in February 2021 and includes the development of a specific professional mentoring network for Aboriginal and Torres Strait Islander Members in 2021.
NEWS / 9 Social Work Focus on Ethical Practice In late 2020, the AASW released an updated 2020 Code of Ethics and revised Ethics Complaint Management Process. These signal the Association’s ongoing commitment to strong ethical practice and robust standards across the profession and the community, and are aligned with the Association’s commitment towards registration and collective efforts at a legislative level in South Australia. The AASW’s Ethics Complaints and • Implementing and understanding Consultation data highlight common conflicts of interest, professional threads across social work practice where boundaries, and dual relationships ethical dilemmas and misconduct issues • Working within one’s scope of can arise. These include: practice, particularly with respect • The sharing of clinical records, to the preparation of reports and Australian Association consent, and confidentiality, provision of private practice of Social Workers particularly in private practice Code of Ethics • The scope of social work practice 2020 • Complex matters related therapeutic within schools, with issues relating practice with families and children to consent, confidentiality and in the context of family violence, the record keeping in multidisciplinary family court and parental separation. teams This includes social workers finding themselves ethically caught or • Understanding and applying enmeshed in these dynamics, with mandatory reporting requirements demands for case notes and case across states, territories and areas records that may be in opposition to a of law and practice, such as in the NOVEMBER 2020 client’s best interests, and even used context of historical sexual abuse. as forms of abuse/control Such ethical issues are common to
10 / NEWS both private practice and to social work practice, and the challenges It is the experience of the AASW Ethics workers employed by organisations faced by our clients. and Complaints team that these very where there may be a lack of (or at stealth or seemingly minor ethical Given that ethical dilemmas are times problematic) policy guidance dilemmas, are those that social workers common, and their consideration and support from employers. should be particularly mindful of from necessary aspects to critical social an early intervention and prevention The service has also experienced a work practice, adopting a mindful perspective – particularly before number of social workers reporting the and deliberate early intervention or they “slide” into potential areas of complexities faced by COVID-19, with preventative approach to minimising professional harm and misconduct. respect to the demands on their own avoidable ethical dilemmas is vital. mental health and impacts on ethical This is particularly advisable for social To reiterate, ethical dilemmas cannot practice boundaries. Members have workers in private practice and/ be entirely avoided, as critical practice likened 2020 to an extended crisis or fee-for-service settings, where is core to our profession’s scope of response experienced concurrently broader organisational support is not practice and professional values. by clients and social workers alike, always available for guidance in the Therefore, it is incumbent on social with little sense of beginning or end. management of complex ethical or workers to: As such, we have observed a growing legal matters should they arise. • Proactively minimise and manage potential for professional burnout; ethical dilemmas that are within brought about by the high demand AVOIDING THE “SLIPPERY SLOPE” their control, as early as possible for complex mental health services, the demands of quick adaption to Ethical dilemmas and issues of • To remember that it is the telehealth and online communication professional misconduct, often responsibility of the social worker (including for clients), a sense of emerge as “slippery slope” or (not the client) to manage, as professional disconnection, a lack of “stealth issues”, arising from best as possible, the potential for distinction between work and home circumstances where appropriate conflicts by establishing clear, life, and a reduced scope for critical boundaries, processes or standards upfront professional boundaries and ethical reflection. Such challenges of practice have not been adequately (as per 2020 AASW Code of Ethics, in practice enhance the likelihood for considered, prepared for, identified, Standard 4.5) ethical issues to emerge. or acted upon, in the early stages of practice. SOCIAL WORK FOCUS AND THE IMPORTANCE OF A In such instances, matters that may ETHICAL PRACTICE PREVENTATIVE ETHICAL at first seem minor, negligible or Given the centrality of ethical practice APPROACH TO PRACTICE unlikely to be problematic, can to the social work profession, from this Since the implementation of eventually become significant issues issue of Social Work Focus onward, the updated Ethics Complaint over time. This can eventuate in a section on ethical practice will be Management Process in October 2020, social workers facing difficult ethical, included. This will provide a space for the AASW has received approximately and even legal, circumstances the AASW to explore areas of ethical 80 discrete enquiries about potentially that could have otherwise been practice interest with Members, concerning social work practice. While avoided. Such instances can often informed by general Member practice not all of these will result in formal arise with respect to professional experiences and emerging trends complaints, these data highlight the boundaries and conflicts, and identified through the Complaints and AASW’s responsibilities towards the in practice settings where clear Consultation service. profession in lieu of registration, and processes and permissions around client engagement have not been If Members have ideas for future the importance of embedding strong thoroughly developed or adhered to. discussion and reflection, or would ethical principles as a cornerstone like to seek an individual ethical of practice, as a means of ensuring Should a social worker suddenly find consultation, they are encouraged client care and avoiding issues of themselves on this “slippery slope”, to contact the Ethics team via ethics. misconduct. they may recall “feeling or having a conualtaion@aasw.asn.au Ethical dilemmas and complexity are sense that something was not right”. Members are also strongly encouraged fundamental and unavoidable aspects They may also recall finding it hard to access the AASW suite of Ethical to social work practice. This is by to institute an early boundary, often Practice Guidelines that embed and virtue of the profession’s commitment from interpersonal, organisational, or expand upon the ethical principles to equity; our support of vulnerable commercial perspectives, or out of a articulated in the Code of Ethics, by and marginalised individuals and well-meaning desire to not disappoint applying them to range of topical and communities; and the often structural or refuse a service to a client in need. common direct practice areas. and systemic forms of oppression and In these instances, access to objective disadvantage that informs both social supervision is critical. •
12 / NEWS Australia Day Honours Congratulations to Australian Association of Social Workers Members, Norma Tracey, Professor Margaret Alston, Professor Margarita Frederico and Mary Jo McVeigh, recognised in the 2021 Australia Day Honours list for their outstanding contributions to social work and the community. NORMA TRACEY Norma Tracy AM received much more towards the left. It is an her Medal of the Order of enormous shift,” she said. Australia “for significant Norma started her career as an services to mental health, Assistant to the Professor of Child and to Indigenous children Health at Sydney University in a and their families”. role that involved teaching young Eighty two year old Norma doctors about the emotional and Tracey is a pioneer, reforming psychological needs of babies and and creating new services children, and the need to maintain since the earliest stage of her strong relationships with their parents career and introducing many of the while the children were in hospital. things that we take for granted in how In the mid 1960’s, children and babies hospitals look after patients. were tied to the cots and beds (to stop An AASW Member since 1987, an them from falling out) and parents Accredited Mental Health Social were allowed to visit for only an hour Worker since 2009 and Member of and one of the children’s wards was the NSW Branch Reconciliation Action next to the mortuary with trolleys Committee since 2018, Norma said being wheeled past the door. It was there were 26 people in her class very plain to Norma that lots of things when she started social work and she that needed to be changed. So she felt so honoured and thrilled to be joined the social work team at the accepted. hospital, even though the professor saw this as representing a ‘step down’. “I was under 21 which was the admission age so I had to go before “In working with mothers and infants, a special board. When I think now I was greatly influenced by John Bowlby (a pioneering theorist of of those 26 dedicated, rather Attachment Theory), who personally conservative people from Sydney gave me the advice that developed University who did social work in my entire career right to this those days, and that now there are present day.” hundreds each year from every university around the country, and all “I had been invited as a social worker youngsters out of school, moving so at the Children’s Hospital to meet with
NEWS / 13 him. I was eager to show him my plan on Norma currently runs an organisation I am excited about how to change the entire hospital into a called ‘Strong Mothers’, in Sydney’s warm and receptive place for mothers inner city Redfern. the future of social and children. He looked at my grand map, rolled it up and put it in the corner “I am still now building little models of work and as I know all excellence, right here in Redfern in our of the room. ‘We might just leave that for new little organisation called Strong too well how change now, remember the most anyone human can do is create one brick in the edifice Mothers and while the Organisation brings chaos and is new, at 82 years of age, I am not. of life, choose a small area, working it We in ‘Strong Mothers’ work with disorder, and disrupts into a model of excellence, and then disseminate it’. I cried for three days but Aboriginal Mothers and babies from identity, as a new pregnancy through to age six. We have decided I would work on our very small two social workers, a psychologist, two identity is born within burns ward unit.” psychotherapists specialising in treating the profession Norma set about transforming the the trauma, Indigenous art therapists, a burns unit which she worked into a speech therapist and two nutritionists. warm and caring place for the children. Each mother’s group is run weekly for She recognised things that were a period of six years, and women can hampering the children’s progress, choose to have any of these services.” such as the lack of communication “The results are quite stunning between professionals, a lack of contact and the wonderful feeding in from with parents and was very concerned psychoanalytic theory, attachment about hospital cleaners being used theory, have deepened and enriched as interpreters, even for sensitive our work beyond belief. So strange conversations about serious medical when I look back that I am still using that problems. one model from John Bowlby, and how “All the staff met every morning on well it has served me.” every single case, parents were invited Norma said the Social Work profession in with no limited visiting hours, every is now so much broader, and as many profession would have one or two social more skilled people join it, there are so workers there and maybe one or two for many different pathways now to fit each the rest of the hospital. I quickly learned individual worker. the ward sister, not the doctor, was the centre and all revolved around her. “I have currently three young social Soon it became a model for the whole work students from New South Wales hospital, and all my previous plans were University, Catholic University and so supported, that we changed the very Wollongong. They bring new life to me nature of our work there.” daily and to my profession and I love to share in the way they think and in the The doctors were so impressed at work they do. I am excited about the the difference in the quality of the future of social work and as I know all communication that the hospital funded too well how change brings chaos and her to set up an interpreting service. disorder, and disrupts identity, as a new Things that are now taken for granted identity is born within the profession. in children’s hospitals, were started I can’t help thinking it is just like mother by Norma. and father having a baby... I believe that is a good model for social work and our future,” she said. •
14 / NEWS PROFESSOR MARGARET MARY ALSTON Professor Margaret Mary Alston in Bangladesh, Laos and India and AM, Professor of Social Work at has held several posts with the UN’s the University of Newcastle and Food and Agriculture Organisation Head, Gender, Leadership and (FAO) and UNESCO. As Professor of social Sustainability Unit, received Social Work and Head of Department a Member of the Order of Australia at Monash University, in 2008 she for her significant service to tertiary established the Gender, Leadership education, to social sustainability, and Social Sustainability (GLASS) and to women. research unit, investigating diverse issues such as climate change, violence Professor Alston was active during against women, leadership and the Rural Women’s Movement of the social sustainability. 1980s-1990s and her academic works have directly informed policymakers and Her work epitomises social work’s ability encouraged rural women to continue to show the links between people’s lived lobbying and networking. She has been experience and the systemic, structural involved firsthand with a number of rural issues at work. Since she started in social women’s networks including the Women work, she has seen how the changes on Farms Gatherings, the Foundation for underway in the climate have made Australian Agricultural Women, and the their way into social work practice, and Rural Women’s Policy Unit. the emerging field of disaster related Her message to Her main interests of research are social work. Publishing, Social Work in Post-Disaster Sites in 2018. her fellow AASW gender, climate and environmental disasters, rural women and social work; Professor Alston said that the Members is that and she has pursued these topics fundamental commitment to social we all need to be through work in Australia, and overseas, justice that underpins the work of all for NGO’s and the UN. social workers, is what distinguishes skilled in disaster This interest started when she was her work from that of other professions. She describes hearing a presentation related social working at Charles Sturt University, from an engineer about a new piece of which like many regional universities, work, in assisting maintains strong connections to the machinery about to be introduced into a village. It was Margaret who asked communities communities in which it is located, in a him how many women would lose period coinciding with the worst of the to prepare and millennium drought, which, she noticed their jobs and livelihood because of its introduction, and it was Margaret who build resilience, was treated primarily as an economic pointed out the unfairness of the plan, problem. Even when the social the immediate dimensions were discussed, there was when his answer was 25. mobilisation of no acknowledgement that it was having Her message to her fellow AASW different consequences for women and Members is that we all need to be resources and men. She commenced research into this, skilled in disaster related social work, which quickly broadened into studying in assisting communities to prepare workers and post the way that women’s contribution and build resilience, the immediate disaster social work to agriculture throughout Australia’s mobilisation of resources and workers history has been overlooked. and post disaster social work. The author of several books that Professor Alston is currently a Chief focus on the role of farming women Investigator on an Australian Research in Australian agriculture, Professor Council project on social sustainability Alston argues that Australian farming in the Murray-Darling Basin area and women have been neglected, ignored on the ARC Invisible Farmer project and silenced in mainstream narratives with the Victorian Museum to develop about rural Australian life and has urged awareness of rural women’s contribution media, government and researchers to to Australian society. She is also a guest take more notice of what she calls the editor for a special edition of Australian ‘hidden heart of rural Australia’. Social Work on social work and disasters Overseas she has studied the • gender impacts of climate change
NEWS / 15 PROFESSOR MARGARITA FREDERICO Professor Margarita Frederico AM which commenced in 2004. Her received her Member of the Order belief is that simply removing of Australia for significant service to children from the risks in their tertiary education, to social work, and to environment is not enough to the not-for-profit sector. With more than counteract the effects of trauma 50 years’ experience as a social worker and in fact can compound them. Margarita is currently the Graduate Together with the Take Two team Research Co-ordinator in Social Work she has worked hard to improve the and Social Policy at La Trobe University, evidence base by identifying outcome and Principal Research Consultant at measures that are both validated and Berry Street’s Take Two Program. appropriate to Aboriginal and/or Torres She was drawn to social work because of Strait Islander children in state care. its sense of purpose, and its aim of social In her current role at La Trobe university, justice and she said that although the Margarita supervises the higher human rights paradigm is challenging research degree students in child for her, it still provides a valuable vision wellbeing and trauma, and leadership for global social change. and human service organisations, From the beginning of her career, combining this with extensive work on cross section of professional Margarita has been dedicated to linking evaluation, leadership and governance knowledge and personal research and practice, and asserts the in human services. experience. Social workers’ need for evidence (WHERE WHEN deep appreciation of how The many threads of her work have WHAT?), understanding that this takes a person’s context creates enriched each other, so that she now on a particular flavour when working barriers against change, has extensive expertise in engaging with marginalised groups. Illustrating means that many social children and young people in research the point, after post graduate studies workers have understood in an ethical and meaningful way. She at Yale University’s Child Studies the experience of has undertaken process and outcome Centre, she was the first social worker intersectionality before the evaluations and action research with to be employed in the local community term was in common use. vulnerable populations, into complex health centre and realised that the issues, in Australia and overseas. Margarita describes herself local people had been not only the as being lucky and privileged subject of extensive research but had A member of the AASW since 1965, and to have worked with and feeling of having been the objects now a life Member, Margarita’s active learned from many inspiring of that research which had a created involvement with the AASW has seen and interesting people, from distrust of professionals. Her conviction her fill many voluntary roles, including a Anna Freud to Aunty Mollie that everyone’s contribution had period as a national director from 1996 Dyer and Professor Muriel value, led her to involve the people to 2000, Victorian branch president Bamblett AM. she was working with in the design of from 1997 to 2000, and Chair of the the evaluation. A process we now call Ethics Tribunal from 2001 to 2006. When asked about the next co-design. Her contributions to our sector are challenges for the profession, similarly impressive and she is currently she returns to the topic of Returning to Australia, Margarita’s first a director of Jesuit social Services and evidence for practice. She social work role was in the social work Odyssey House, both of which are nominates the way our department at the Royal Melbourne evolving scientific knowledge in Victoria. Hospital and throughout her career has in fields like genetics are continued to concentrate on child and Reflecting on her more than 50 years’ making it possible for the family wellbeing, childhood trauma experience, she is struck by the medical professions to and child protection, maintaining this continuity in the profession’s dedication individualise treatments interest while moving onto academia in to social change, driven by our values to particular patients. She 1976. In 1995, she led the development and human rights and points to the looks forward to social work of the new School of Social Work at opportunities to work with and build developing an evidence base Australian Catholic University, where she relationships with all people in all that is similarly validated was the Inaugural Head of School. settings and from all backgrounds. and individualised. Margarita is well known in the child She believes that because of these • protection sector for establishing the relationships, social workers are also Take Two program with Berry Street, exposed to the broadest possible
16 / NEWS MARY JO McVEIGH Mary Jo McVeigh is a social As a passionate writer, Mary Jo has worker with more than 35 years’ sole authored a leadership resource experience, an AASW Member and training course called Without since 1996 and AMHSW since Question, the Language of the Mindful 2009 and received the Medal of Leader. She has also written numerous the Order of Australia for ‘service training programs for practitioners and to the community through social managers in government and charitable welfare organisations’. organisations within Australia and has published three innovative social work Mary Jo is the founder and director resources for working therapeutically of Cara House ‘a place for healing, with children and young people. discovery and growth’ and the CaraCare charity, that both support vulnerable Mary Jo is acknowledged in her field children, young people and their as an expert in child protection, trauma families through trauma - specific therapy and leadership coaching. Her counselling and human rights practices. expertise has been sought on advisory panels such as the NSW Domestic As a trauma therapist and an Accredited Violence reforms and the Royal Mental Health Social Worker, Mary Jo Commission into institutional abuse. has worked with children and families She continues to present at national who have experienced child abuse, and international conferences, giving violence and trauma by assisting them further voice to children, adults and to tap into their own resilience and families who have been impacted by the strengths, to look at how they have oppression of abuse and trauma. survived in the face of adversity. Mary Jo has “absolute faith in the social Mary Jo completed her Honours degree work profession” and is excited to see so in Social Science in 1983 and worked in many young people coming into social the community of North Belfast in the work in a world which values money, United Kingdom, before returning to even though it isn’t well paid. university and completing a master’s degree in Social Work in 1986. “I believe the practice of critical self reflection is ‘the bounty of social More recently, Mary Jo’s curiosity for work’, because we constantly examine knowledge has led her down the path of our own position and this way we exploring and studying comprehensive avoid replicating the oppression that bodies of literature, creatively utilising vulnerable people are experiencing,” it within her therapeutic and leadership she said. practice and more recently for undertaking a research PhD in Social • Work at Sydney University, focusing on children’s rights and participatory values. While the importance of children’s human rights has been nationally and internationally acknowledged on larger socio-political and systemic scales, Mary Jo’s research and literature review has highlighted that within the context of every day social work and therapeutic practice, children’s rights often remain invisible. This has inspired her to champion a children’s rights agenda across these sectors.
NEWS / 17 AASW Podcast “Social Work People” The launch of the AASW Podcast “Social Work People” in January The Podcast is designed to appeal to social workers but has the potential was dedicated to exploring the diverse world of social work and to impact on and touch a audience connecting listeners to the people driving change and providing broader than that AASW Members. advocacy on the issues that impact upon the quality of life of Each episode is a very accessible audio all Australians. capsule, featuring a person working in the field of social work, talking about Social Work People explores what social intrusive with listeners deciding what their speciality area and underscoring it workers are doing and thinking, the they want to hear, and when they want with the reality, the issues/problems and stories behind their work, the issues they to hear it. emotions they deal with on a daily basis. grapple with and the vision that keeps The aim of the AASW “Social Work Researched and hosted by AASW Social them going. People” was to highlight the people and Advocacy and Policy’s Angela Scarfe, Podcasting is a time-efficient and stories of social workers and take the “Social Work People” is available on all very portable form of communication opportunity to personalise and expand major streaming services. Subscribe and subscribers can listen while they on bigger issues that we think about now on Apple , Google Podcasts and do other things at work or at home, but don’t have time to explore in depth Spotify or during their commute and as an through other mediums. • on-demand technology, they aren’t Social Work People Discover the latest podcast from the AASW Social Work People explores the diverse world of social work and connects listeners to the people driving change and providing advocacy on the issues that impact upon the quality of life of all Australians.
18 / NEWS South Australian registration campaign update The AASW has commended the South Australian Parliament for its bipartisan commitment and national leadership, as the first Australian state to develop specific World Social legislation for the statutory registration of social workers. Work Day On 18 March, South Australian MP Tammy Franks asked Parliament to note the final report of the Joint Committee into the Registration of Social Workers Bill, the key recommendation of which is for South Australia to implement this nation leading legislation. Ms Franks said before Parliament that the Australian Association of Social Workers has been calling for this reform for more than 20 years. “Multiple reviews and reports have recommended the registration of social workers. It’s time to get this done.” “Social workers represent one of the largest professional working groups in Australia but have no formal registration requirements. They work with vulnerable people every day. But at the moment, people have limited options for recourse or action if a social worker is either acting inappropriately or is On World Social Work Day 16 March 2021, the AASW calling themselves a social worker without any formal celebrated WSWD by hosting Branch events across qualifications.” Australia, as well as an online National event. This legislation will provide the South Australian During the national event, AASW National President community the assurance that the social worker they Vittorio Cintio provided an opening address and was see is a qualified social worker and will hopefully have a followed by a panel of speakers who contributed to the ripple effect across the nation. We are closely reviewing discussion on the role of social work and social workers in the legislation in anticipation of it being voted on by the progressing social justice, solidarity and connectedness South Australian Parliament in early 2021 and will keep between people, communities and environments. Members informed as this process continues. The panelists for this event included: • • Professor Margaret Alston: Professor of Social Work at the University of Newcastle and Head, Gender, Leadership and Social Sustainability Unit • Professor Sue Green: AASW Aboriginal and/or Torres Strait Islander Director • Linda Ford: AASW National Vice President and Asia Pacific Region representative on the IFSW Indigenous Commission Watch the National World Social Day event. • YOU TUBE
SAVE THE DATE 11-13 NOVEMBER BRISBANE 2021 THE 26TH ASIA-PACIFIC REGIONAL SOCIAL WORK CONFERENCE SUPPORTED BY IFSW | APASWE | AASW SOCIAL WORK AND THE SUSTAINABLE DEVELOPMENT GOALS Offering face-to-face or virtual attendance options, the 2021 conference is a networking and professional development opportunity that you won’t want to miss! More information including ticket purchasing, keynote speakers and sessions will be released shortly. REGISTER YOUR INTEREST
20 / SOCIAL WORK FOCUS Cultural influences on social work practice a Vietnamese Australian’s account TRI NGUYEN Social work is not a value free, technocratic practice. The social work profession and each individual practitioner’s values cannot be ‘left at the door’: they unavoidably influence social workers’ work and relationship with clients (i.e. individuals, groups, families and communities). In this short essay, I apply Ishido’s Australia as refugee migrants, (2010) autoethnographic approach I obtained Confucian, communitarian to explain how my background as ways of viewing the world. At the a second generation Australian of same time, I was also ‘raised’ by Vietnamese ethnic background, with the Australian education system my hybridised identity of Western and and Australian television, adopting Confucian values and experiences, Western world views that privilege informs my professional identity and claims to objectivity, rationality and future practices as a social worker. individualism. My background as I will demonstrate that critical dialogue a second generation Australian of between my cultural identity and Vietnamese ethnicity, represents a professional identity results in an third, hybridised identity of Western anti-oppressive mode of social work and Confucian values that are not practice that prioritises the reflective wholly Confucian, nor wholly Western: and relational ‘lens’ of working with what I colloquially call a “Confus-ern”- clients. This requires conscious, “West-ucian” identity. The extent to critical reflection and sharing my which I hold and are perceived to About the author own positionality with clients in open hold certain cultural identities, values dialogue about our values. Practicing and worldviews that are Western in this way will best enable me to fulfill or Confucian, varies on the issue Tri Nguyen is a newly graduated social the other two ‘lenses’ of social work, and may also be viewed differently worker, having completed a Masters social justice and change, in a way depending on the cultural background of Social Work (Qualifying) at the that brings honour to how I work with of the person I interact with and the Australian Catholic University. Tri’s clients and dignity to their experience context. These experiences of cultural previous career involved policy and and wishes. disjuncture and difference are part of political analysis, advice, advocacy my cultural identity. and government relations roles with I will first describe my cultural identity the federal government, private by applying Ishido’s (2010) concept of My hybridised cultural identity industry and not-for-profit health hybridised identities, “being across influences my professional identity practitioner and consumer bodies, and between two cultures”, using as a social worker in how I view and throughout which he applied Bachelor an autoethnographic approach. apply the social work profession’s of Arts (Hons) and Laws (Honours) Autoethnographic approaches involve ethics and values. The foundational degrees obtained from the University critically reflecting and deconstructing document for the Australian social of Sydney. Tri has worked in the one’s own self-concept and identity work profession, the Australian settlement services, out of home care as they are revealed through social Association of Social Workers [AASW] and homelessness sectors and is contexts. Raised in a household of Code of Ethics (2020) (Code), outlines due to start working with youth and ethnically Vietnamese family of one the ethical rules, values and principles community development. parent, six aunts, two uncles and for social work practice. While the maternal grandparents, who came to Code explicitly states that the rights
SOCIAL WORK FOCUS / 21 My background as a second generation Australian of Vietnamese ethnicity, represents a third, hybridised identity of Western and Confucian values that are not wholly Confucian, nor wholly Western of individuals and communities are to own experience of tensions with the and privilege that can negatively be recognised by social workers, the Confucian aspects of my cultural impact clients if inadequate critical Code nonetheless heavily preferences identity provides an opportunity reflection and consideration is given to individualist conceptions of choice, to strive to be consciously aware of clients’ values and worldviews. wellbeing and freedom; reflecting how there will be situations where This critical reflection on my cultural the Western origins of the social work certain clients may not agree with and professional identity and the profession (and Australian society) or prioritise the ethics and values of relationship between them therefore more broadly. For example, the Code social work in the way the Code has. shapes the approach I take to the ‘four states social workers are to respect The larger lesson I therefore draw is lenses’ of my social work practice. others’ cultural and group identities that everyone, whether from the same My social work practice prioritises and needs “within a framework of cultural background or not, can have the reflective and relational lens human rights and social justice” (clause differing views on the extent to which of social work by adopting Healy’s 4.1), it provides no further guidance certain values should be prioritised (2014) Anti Oppressive Practice (AOP) on how this is to occur. Similarly, the over others. approach to Critical Social Work Code’s requirement that social workers My cultural identity’s experiences practice. AOP reflects my personal oppose all violations of human rights, as a migrant minority living in the orientation to social work practice: appears to subtly prioritise preferences dominant white Australian society Social justice can be advanced by on civil and political rights, noting that also has some resonance with the supporting individuals’ empowerment those rights “will be accompanied by social work profession’s history of to overcome inequity. I will only economic, social and cultural rights” cultural domination. Social workers’ directly challenge structural inequities (clause 2.2) Furthermore, although not-so-recent participation in the if my partnership with the client is not the Code requires social workers Stolen Generations was driven by compromised and no harm comes to to recognise cultural diversity and the profession holding notions of them. Attending to the reflective and engage in culturally safe practice, (Western, white) cultural superiority relational aspects of social work will be and appropriately states that social and dominance. I connect with this the best way I can contribute towards workers own acknowledgement of history through my experience of social justice and change. I will do this the significance of their own culture tensions and oppression from both by being critically reflective and open impacts such practice, it does not ‘sides’ of my Western-Confucian about my own positionality, values, and provide further guidance on how social hybridised cultural identity and from world view, in the social worker-client workers can do this. white privilege in Australia. This relationship. Through this, I aim Although the Western parts of my experience and understanding of to engage clients in a respectful, cultural identity have an affinity social work’s history reveals to me cross cultural dialogue about what with those individualist ethical and that social work, as a profession and is important to the client and what value orientations of the Code, my institution, has considerable power is possible. This way of practicing
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