Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

    Auditor and Elections Departments

           F. Milene Henley, County Auditor
                  February 22, 2021

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                        What we’re like
    •   We’re highly social
    •   We celebrate birthdays
    •   We’re highly opinionated
    •   We’re goofy (at times)
    •   We love animals and kids
    •   We support, congratulate, and
        cheer one another on

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                                    Auditor
    • Four Primary Duties Organized into Three Divisions:
    • Customer Service
      – Recording
      – Licensing
    • Finance
    • Elections
                                “Twinsies”
              Robin Garcia, Payroll Deputy,
                 and Kira Sable, Customer
                         Service Specialist
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                                    Oren Combs,
                      Customer Service Specialist,
                  at the Customer Service window

     CUSTOMER SERVICE

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                                      Recording
    • Recording real property & other sorts of
      documents
    • Recorded documents are available
      online
       – Online search works well, most of the time
       – When it goes down, we know it,
         because…
       – We have a lot of online users!

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                                                                   Oren Combs,

                Recording - Fees                               Customer Service
                                                                      Specialist

    • Basic fee for recording a document is now
      $103.50
    • There has not been an increase in the County’s
      fee for recording since 1984 (RCW 36.18.010)
    • Most of the fees go to affordable housing
                                        Local     State     Total    % of Total
    General Fund                           6.89               6.89      6.66%
    Archives/Library/Public Records        5.00      8.00    13.00     12.56%
    Affordable Housing                    54.99     28.62    83.61     80.78%
    Total                                 66.88     36.62   103.50    100.00%
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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                                                                                                                           Customer Service
                       E-Recording                                                                                       Specialist Kira Sable

     • E-recording service
       added at the end of                            5

                                          Thousands
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       2017                                           3
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     • Use increased                                  1
                                                      0

       dramatically in 2020                               2018
                                                                         2019
                                                                                                     2020
                                                                 Paper          Electronic

                                   2018                           2019                                          2020
     Paper Documents            4,674 85.49%                3,898 74.12%                                 2,335 33.63%
     E-Recorded Documents        793 14.51%                 1,361 25.88%                                 4,609 66.37%
     Total Recorded Documents   5,467                       5,259                                        6,944
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                        Recording - Marriages

      • Marriage Licenses sound                                                                  6
                                                                                     Thousands

        like Licensing, but they                                                                 5

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        go through the                                                                           3

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        Recording system                                                                         1

      • Marriage License                                                                             0
                                                                                                         2017
                                                                                                                  2018
                                                                                                                          2019
        revenue is a tiny                                                                                                         2020

        barometer of the                                          Marriage License Income                                 2017 2018 2019 2020
                                                                                                                         5,053 5,022 5,115 3,565
        economy
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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

              Recording – Dog Licenses
     • Dog Licenses are another “license”
       that goes through the Recording
       system
     • Dog License Fund
       – Self-supporting fund
       – Excess revenue (~85%) is paid to local
         Animal Protection Societies

                                   Robin Garcia’s officemate “Little
                                Bit” received the first 2020 dog tag
                                       dressed as a snow monster.
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                                                                       Customer Service Specialist

                       Licensing                                                  Christie Boman

     • Vehicle & vessel titles and registrations
     • Added “quick titles” in 2018
       – Demand has proven strong
     • Big change in fees in 2019
       – Basic service fees increased
          • For renewals: from $3.00 to $4.50
          • For titles: from $4.00 to $5.50
       – Of the $1.50 increase, $1 is kept by the county, $.50 is remitted
         to the state and equally distributed between all counties
       – Result: For the first time, San Juan County is making money on
         licensing
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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                                             Licensing
                                    Licensing Function Revenue and Expenditures
                                                                             2017         2018    2019     2020
          Revenue
          336.00.93.0000 DOL Cost Reimbursement *                           84,474 68,839 52,119
          341.48.00.0000 Motor Vehicle License Fees                         81,315 98,478 100,078 118,790
          341.48.00.0001 State Distrib of .50 DOL fee                            0       0 32,270 127,565
          Total                                                            165,789 167,317 184,467 246,355
          Expenditure
          Staff Wages                                                       96,010 86,479 83,989 101,826
          Staff Benefits                                                    38,704 34,970 33,467 37,414
          Supplies                                                           1,157   2,177     700   1,785
          Services                                                           7,457   8,891   8,086 12,031
          Total                                                            143,328 132,517 126,242 153,055
          Profit/Loss                                                       22,460       34,799   58,225   93,300
          * In addition to other costs, reimbursement includes 25% of Auditor wages & benefits.

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         Recording & Licensing in 2020
     • Customer interface changed significantly in 2020
       – Volume of phone calls increased exponentially
       – Many more mailed and electronic transactions
       – Postage costs increased, supplies cost increased
     • Customer Service closed completely only briefly, while we
       got equipment and supplies in place
     • Open by appointment mid-April through October
     • Opened November 2 to walk-in traffic
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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                              Camellia Indriati,
                                   Office Intern,
                              at her whiteboard

     FINANCE

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                                Finance
     • Finance Duties include:
       –   Financial reporting
       –   Budget preparation and monitoring
       –   Accounts payable
       –   Payroll
       –   Grants administration
       –   Fixed assets tracking
       –   Junior District accounting
       –   Centralized office supply purchasing
       –   Management of the financial system

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                       Finance - Payroll
                       • Payroll “Pod”
                         – County & Jr District payroll
                            • Includes annual W-2s and 1095s                    Robin Garcia,
                         – Payroll portions of annual report, including        Payroll Deputy,
                                                                                 with Little Bit
                            • Calculation of leave liability
                            • Calculation of post-employment benefits
     Michelle Novak,
                            • Other help as needed
     Payroll Manager
                         – Payroll Deputy also prepares
                           Jr District A/P (with a little help
                           from the Payroll Manager)
                       • All “pods” help out elsewhere,
                         as needed
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                       Finance - Budget                                    Tara Anderson,
                                                                        Sr Budget Analyst

        • Sr Budget Analyst prepares
          budget, budget reports
            – Works from the Orcas Landing
            – An example of how we have
              accommodated employees from
              other islands
        • Also, for the last year, EOC
                                                                        Lucy, Orcas Landing
          Admin/Finance Section Chief                                   Office Dog and Otter
                                                                        Security Guard

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Auditor and Elections Departments - F. Milene Henley, County Auditor February 22, 2021 - San Juan County
2/22/2021

                     Finance - Grants                        Libby Concord,
                                                        Grants Administrator

     • Grants Administrator
       – Assists departments with grants
         applications, management,
         reimbursements, and reporting
       – Prepares grants portions of the
         annual report
       – Prepares the federal indirect rate
         plan
                                                              Mask “twinsies”

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           Finance – GL and Payables                         Megan Connelly,
                                                             Payables Deputy

     • GL Accountant maintains the structure of
       the financial system
       – Primary responsibility for the annual report
     • Payables Deputy pays the bills. Also
       – Manages the County’s credit cards
       – Tracks fixed assets
       – Purchases office supplies
                                                         Reti Indriati,
                                                         GL Accountant, and
                                                         Camellia, Intern
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2/22/2021

                                           Amy Cadwell,
                                    Elections Specialist,
                               at her new standing desk

     ELECTIONS

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                  Elections

     • 2020 - need I say more?

     • Extraordinary interest in Presidential
       election, on top of COVID-19,
       increased outside attention, logistical
       issues, anxiety, staffing challenges,                  Camolyn
       stress, ….                                           Armstrong,
                                                              Elections
                                                            Supervisor

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2/22/2021

                    Elections
     • Earlier date for Presidential Primary
       (March 10)
        – Goal was to increase both participation and
          Washington’s significance on the national
          stage
        – Statewide turnout 50% vs 35% in 2016
        – SJC turnout 65% vs 51% in 2016
        – SJC highest turnout in 2016, 2nd highest in
          2020

     • Then COVID hit
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          Elections – COVID-19
     • April election was cancelled by the jurisdictions
       because of COVID-19
     • Elections does not have the option of closing
       its doors
     • Sec State distributed supplies donated by
       Business for America
     • CARES grant provided funds to purchase
       supplies and equipment, and to assist with
       unbudgeted wage needs
     • Elections worked with smaller teams for safety
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2/22/2021

              Elections - Grants
     • CARES grant – ended 12/31/2020
        – HVAC system                 – Barriers
        – Unbudgeted wages            – New ballot box
        – PPE and sanitation supplies
     • HAVA 3 Security Grant – active through mid-2024
        –   Generator                – Electronic locks
        –   New ballot boxes         – Ballot handling supplies
        –   IT Security software     – Backup tabulation system
        –   New processing tables
     • Center for Tech & Civil Life (private grant) – ended 12/31/20
        – Furnishings for office     – Unbudgeted wages
        – Supplies
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     PARTING
     THOUGHTS
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2/22/2021

            Chief Deputy Auditor
     • Natasha Warmenhoven started Jan 22, 2020
     • She stayed in the office when I worked at
       home for two months in March and April
     • She stayed in the office when I worked from
       Los Angeles for three months in November,
       December, and January
     • She has provided exceptional leadership
       under extraordinary conditions

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               What we Learned in 2020
      • Expressing our fears and concerns is better than keeping them
        to ourselves
      • Animals and kids keep us grounded
      • Amy fits inside our new ballot boxes; Greg Sawyer does not
      • Our community supports us
      • We can be safe and still serve the community
      • It’s safer to work at home, but it’s healthier to work together

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2/22/2021

     Questions?

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