ATLAS SIG Dark Tourism meeting Dark Tourism and Higher Education Amsterdam, Netherlands 15-16 February 2018 Abstract Book
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ATLAS SIG Dark Tourism meeting Dark Tourism and Higher Education Amsterdam, Netherlands 15-16 February 2018 Abstract Book
ATLAS SIG Dark Tourism meeting Dark Tourism and Higher Education Amsterdam, Netherlands 15-16 February 2018 We are happy to announce the first ATLAS SIG Dark Tourism Conference in cooperation with the Institute of Dark Tourism Research (IDTR) to be held February 15-16 at Inholland University in Amsterdam, Netherlands. This Dark Tourism Conference tourism aims to provide a forum for international educators, scholars, researchers, industry professionals, policy-makers, and graduate students to present and evaluate emerging paradigms and discuss pioneering practices within the broader cultural tourism field. Dark tourism is defined as the act of travel to sites of death, disaster, or the seemingly macabre within the visitor economy. As such, the idea of ‘dark tourism’ raises fundamental questions of the interrelationships between the touristic representation of death and the cultural condition of society. We are seeking conceptual and/or empirical-based papers that seek to shed light on the various aspects of dark tourism and related subjects such as contested heritage, ethics, management and marketing of ‘dark’ venues, education, visitor experiences and management, resource stewardship and positioning these venues in a wider context. The conference will thus attempt to foster progressive approaches within dark tourism studies, rather than to simply reproduce well-rehearsed empirical models and conceptual applications. The overall aim of this track is to present a new agenda for future research and theoretical exposition. The symposium will be hosted at the Diemen campus of Inholland University and is open to students, researchers, and industry representatives of visitor attractions that might be considered ‘dark tourism’ venues – such as museums, themed attractions, cemeteries, remembrance monuments and battlefields. The aim of the symposium is bring together industry and academia to critically shine a light on the ‘darker side of travel’. 2
Contents Keynote speakers .................................................................................................................... 5 Philip Stone ............................................................................................................................ 5 Rami Isaac.............................................................................................................................. 6 Karel Werdler .......................................................................................................................... 6 Delegates .................................................................................................................................. 7 Abstracts .................................................................................................................................12 Exploring the use of walking interviews in examining death tourism spaces ..........................12 Rodica Arpasanu ................................................................................................................12 Tourism and the memory of conflict in Medellin’s comunas....................................................12 Anne Marie Van Broeck ......................................................................................................12 The Business of Death in the Middle East ..............................................................................13 Deirdre Donnelly .................................................................................................................13 Trips to the past. Veteran tourism in former Yugoslavia .........................................................14 Siri Driessen .......................................................................................................................14 Peace Prevail Beyond Memory and History As A Demand For Past: “Constructive” War Tourism..................................................................................................................................14 Nazli Eren, Gurel Cetin .......................................................................................................14 Digital representations of popular culture fandom in dark tourism ..........................................15 Alice Graeupl ......................................................................................................................15 Enlightening Dark Encounters: Understanding Children’s Experiences at Dark Tourism Sites ..............................................................................................................................................16 Mary Margaret Kerr ............................................................................................................16 “And along come tourists…” Accessibility and inclusion of cemetery heritage of Brežice into dark tourism ...........................................................................................................................17 Lea Kužnik, Nina Veble ......................................................................................................17 Tour guides as interpreters of dark tourism ............................................................................18 Asaf Leshem ......................................................................................................................18 Chinese Tourists’ Perceived Value in Dark Tourism Consumption Experience ......................18 Wei Liu ...............................................................................................................................18 Tourism in Tohoku after the 2011 triple disaster: emotional and affective narratives ..............19 Anna Martini .......................................................................................................................19 Dark Tourism? Visitor Experiences at three German Memorials ............................................20 Doreen Pastor ....................................................................................................................20 Dark Tourism as a Business – New Frontiers ........................................................................21 Donna M. Poade.................................................................................................................21 3
Dark Cities: A dark tourism ranking of worldwide tourism cities ..............................................21 Raymond Powell, James Kennell; Christopher Barton ........................................................21 The meaning of enduring involvement for visitor experience in dark tourism sites .................22 Martynas Radzevicius.........................................................................................................22 Viva la muerte: The thanatological framework from a Mexican perspective ...........................22 Mark Speakman .................................................................................................................22 Terror Park: A future theme park in 2100 ...............................................................................23 Daniel Wright ......................................................................................................................23 Exploring interpretation design at lighter dark tourism attractions: A review of literature and PhD study introduction ...........................................................................................................24 Brianna Wyatt .....................................................................................................................24 4
Keynote speakers Philip Stone Philip Stone is a former Management Consultant and General Manager and has an extensive commercial background within the UK private sector, which he now combines with social science perspectives to deliver degree education at UCLan. Philip has a PhD in Thanatology – society’s reactions to and perceptions of mortality. His doctoral thesis appraised the consumption of dark tourism – that is, travel to sites of death, disaster or the seemingly macabre. Philip also has a first class BA(Hons) degree in business management, as well as a Masters degree with distinction in tourism management. Philip is also a qualified teacher and holds a PGCE, as well as having a Higher National Diploma and a Post Graduate Diploma with Distinction. Philip is a former Tutor at the University of Cambridge, as well as an established Media Consultant on dark tourism. Clients include BBC TV and radio, History Television, The New York Times, The New Scientist, The Guardian, CNN, and a host of other UK and international press, radio, and television outlets. Philip has also presented at many international conferences, including delivering keynote addresses in the UK, USA, Taiwan, Estonia, Holland, and Germany. Philip has published extensively in the area of 'dark tourism' and heritage and he is co-author/editor of numerous books, including: The darker Side of Travel: The Theory and Practice of Dark Tourism (Channel View Publications, 2009) Tourist Experience: Contemporary Perspectives (Routledge, 2011) The Contemporary Tourist Experience: Concepts & Consequences (Routledge, 2012) Institute for Dark Tourism Research The Institute for Dark Tourism Research (iDTR) at the University of Central Lancashire is a world-leading centre for scholarship into the production and consumption of tourist sites, attractions, and exhibitions of death, disaster, or the seemingly macabre. The iDTR aims to advance knowledge about the contemporary nature and consequences of dark tourism. The iDTR brings together world-leading scholars who seek to deliver internationally recognised research that contributes to the ethical and social scientific understanding of dark tourism and heritage, as well as to the appropriate development, management, interpretation and promotion of dark tourism sites, attractions, and exhibitions. 5
Rami Isaac Born in Palestine, Rami Isaac did his undergraduate studies in The Netherlands, graduate studies in the U.K. and has earned his PhD from University of Groningen, in Spatial Sciences, in The Netherlands. He is currently a senior lecturer in tourism teaching at the undergraduate as well as postgraduate levels at the Academy for Tourism at the NHTV Breda University of Applied Sciences in The Netherlands. In addition, he is an assistant professor at the Faculty of Tourism and Hotel Management at Bethlehem University, Palestine. He was the external assessor of Bethlehem TEMPUS (2004-2006) curriculum development project in Palestine in the field of pilgrimage, tourism and cultural industries. Currently he is the President of the Research Committee 50 on International Tourism, International Sociologist Association ISA (2014-2018). His research interests in the area of tourism development and management, critical theory, and political aspects of tourism. He published numerous articles and book chapters on tourism and political (in)stability, occupation, tourism and war, dark tourism, violence and transformational tourism. Karel Werdler Karel Werdler has been involved with dark tourism studies since 2010 and published various articles, book chapters and the first Dutch book on this phenomenon. He holds a BA in geography and history and an MA in history. Before choosing for academia and higher education he was professionally involved in the tourism industry on several continents. At the moment he is a senior lecturer at the department of tourism management studies at Inholland University of Amsterdam/Diemen and also responsible for the external relations of this department. He was a projectleader for various international project such as Nuffic capacity buiding Rwanda (2010-2014), the MDF training project in Mongolia (2009-2010) and a guest lecturer at CETT Barcelona, LSBU London, ESH Paris, Qingdao University and Shanghai Normal University. He has been a board member of ATLAS Africa since 2003 and a Fellow of the Institute for Dark Tourism Research since 2013 and commissioned over 25 students for their thesis on dark tourism subjects. 6
Delegates Arpasanu, Rodica Manchester Metropolitan University United Kingdom rodi.arpasanu@gmail.com Miss Rodica Arpasanu is a PhD student and a part-time associate lecturer at the Manchester Metropolitan University. Her PhD explores tourist’s relationship with mortality at sites of death and disaster in the context of ‘dark’ tourism. Broeck, Anne Marie van University of Leuven Belgium amvanbroeck@skynet.be PhD Social and Cultural Anthropology, KULeuven, Belgium. Lecturer in the Master in Tourism of the Consortium Catholic University, Leuven. A strong research interest in tourism in Latin America (Colombia and Mexico). Cooper, Malcolm Ritsumeikan Asia Pacific University Japan cooperm@apu.ac.jp Emeritus Professor Dr. Malcolm Cooper teaches tourism economics, tourism & hospitality management, and environmental law at Ritsumeikan Asia Pacific University, Beppu, Japan. He is working in the areas of dark tourism, environmental and water resource management, and environmental law, and has published widely in these fields. He has held previous appointments at the Universities of New England, Adelaide and Southern Queensland (Australia), and Waiariki Institute of Technology (New Zealand), and has worked in the environmental planning and tourism policy areas for Federal, State and Local Governments in Australia, and as both a private environmental consultant and a tourism education consultant to the Governments of Sri Lanka, China and Vietnam. He is visiting professor at Sabaragamuwa and Ruhuna Universities in Sri Lanka, and at Nagasaki University in Japan. He is a recipient of the Australian Centennial Medal and has published over 150 books and papers. Donnelly, Deirdre University of Wolverhampton United Arab Emirates deirdre.donnelly@adports.ae I've been working within the Travel & Tourism for the past 22yrs, 10yrs of which has been based in the middle east were I currently work for a ports. I've worked and lived in over 19 countries and decided enhance my overall education level with the completion of an MBA which has enabled me to look at Dark Tourism and more importantly how it can be developed in the Middle East. Driessen, Siri Erasmus Universiteit Rotterdam Netherlands s.r.driessen@eshcc.eur.nl Siri Driessen is a PhD candidate at the Erasmus University Rotterdam, researching War Tourism. Eren, Nazli Istanbul University Turkey nazlieren2020@gmail.com Graeupl, Alice Manchester Metropolitan University United Kingdom a.graeupl@mmu.ac.uk 7
Hieda, Mayumi St Luke Hospital Japan Mainly, my work involves psychological testing, and counselling and therapy (Psychodynamic Approach, Cognitive Behavioral Perspective, Humanistic Perspective and others) for IVF patients. I have published in the area of medical tourism on surrogacy and transplants, as well as in clinical psychology fields. Isaac, Rami NHTV Breda University of Applied Sciences Netherlands Isaac.R@nhtv.nl Johnston, Tony Athlone Institute of Technology Ireland ajohnston@ait.ie Tony is the Head of Department of Hospitality, Tourism & Leisure. Prior to joining AIT, Tony was employed as a Senior Lecturer in Tourism (University of Derby), a Lecturer in Development Geography (King’s College, London) and a Lecturer in Adventure Tourism Management (University of the Highlands and Islands). He has conducted research on thanatourism in the countries of ex-Yugoslavia. Kerr, Mary Margaret University of Pittsburgh United States of America Mmkerr@Pitt.Edu Professor of Psychology in Education and Psychiatry, University of Pittsburgh (USA), Mary Margaret Kerr studies children's experiences at dark tourism sites (Holocaust museums, 9/11 Memorials) and engages children as child co-researchers collecting their own data. Kužnik, Lea University of Maribor Slovenia lea.kuznik@gmail.com Lea Kužnik, PhD is an assistant professor of tourism and ethnology at the Faculty of Tourism Brežice, University of Maribor. Her current research is focused on the exploration of various forms of cultural heritage and their integration into a modern tourist offer. In recent years she is interested in the research of dark tourism. She is the author of several scientific articles and a scientific monograph. Leshem, Asaf University of Central Lancashire Germany asafleshem@gmail.com BSc Ecotourism from UCLan, MSc Integrated Natural Resource Management from HU Berlin, PhD Candidate at iDTR UCLan. Israeli-German national, residing in Berlin, professional full-time tour guide since 2010. Liu, Wei University of Essex United Kingdom w.liu@essex.ac.uk Martini, Anna University of Groningen Netherlands a.martini@rug.nl Anna Martini is a PhD in Cultural Geography at the University of Groningen. Her research is on dark tourism and affect in the region of Japan hit by the 2011 disaster. 8
Meilleur, Rachelle Kyoto University of Foreign Studies Japan rrmeilleur@yahoo.ca Ostrman Renault, Tanja University of Primorska Slovenia tanja.or@siol.net Pastor, Doreen University of Bristol United Kingdom dp12358@bristol.ac.uk I am PhD candidate at the University of Bristol researching the visitor experience at German memorial sites. Prior to my PhD studies, I completed an MA in Heritage Management at the University of Birmingham and a combined B.Sc. (Hons) in International Tourism Management from Hochschule Harz/Germany & Bath Spa University/UK Poade, Donna University of Exeter Business School United Kingdom D.Poade2@exeter.ac.uk Donna is a lecturer in management at the University of Exeter and has conducted research on dark tourism from a supply perspective investigating the management opportunities and challenges presented by dark tourism as touristic enterprises. Powell, Raymond University of Greenwich United Kingdom r.powell@gre.ac.uk Raymond Powell, Senior Lecturer in Tourism at the University of Greenwich Raymond is a Principal Lecturer in Tourism in the Business Faculty of the University of Greenwich, London, UK. He is fully engaged in teaching and research at all levels, with particular research interests in cultural tourism and heritage; dark tourism; museums; aspects of entrepreneurship and employability. Sustainability and good management of Tourism is at the heart of his approach to the industry. In addition, Raymond is currently researching his PhD on the theme of dark tourism. In addition to academic responsibilities, Raymond is also responsible for student recruitment and admission to the Business Faculty, and this aspect of the role involves recruiting students worldwide to one of our many programmes. Radzevicius, Martynas Vilnius University Lithuania martynas.radzevicius@knf.vu.lt Martynas is professional of creative and cultural industries. He gained MA in Management in Vilnius university (VU, Lithuania). He is doctoral student and teacher of Culture management and Art management study programs at VU as well as manager in several CCI companies. His research is focused on impact of enduring involvement on experience of dark tourists. Reus, Theo de Travmedia Netherlands theo.de.reus@travmedia.nl Press 9
Slooten, Sarike van Stenden University of applied science Netherlands sarike.van.slooten@stenden.com During my ‘Master International Leisure & Tourism Studies’, I specialised myself in the area of (dark) heritage, museum representation and identity formation. This specialisation lead to an external PhD trajectory at the University of Amsterdam, School of Heritage, Memory and Material Culture. This research revolves around exploring colonial representations in postcolonial and imperial museums. I focus on the museum’s ability to be an ‘inclusive’ cultural institution that represents a contemporary multifaceted identity. By researching three levels – the display’s material representation, the process of museum-making and the perception of visitors – I hope to provide advice on how to create a stronger inclusive museum exhibition. Eventually, developing a recipe for creating a multi-vocal museum display for future exhibitions is pursued. Speakman, Mark Autonomous University of Guerrero Mexico mspeakmanuagro@outlook.com Stone, Philip University of Central Lancashire United KLingdom pstone@uclan.ac.uk Sultana, James University of Malta Malta james.sultana@um.edu.mt A Senior Visiting Lecturer at the University of Malta. Lecturing on Culture and Tourism. In February will be coordinating and lecturing a module on Dark Tourism. Currently reading for a PhD in Dark Tourism. Vermeulen, Ton NRIT Netherlands ton@nrit.nl Press Weiss, Julian C. Brandenburg University of Technology Cottbus-Senftenberg Germany jcweiss87@gmail.com Werdler, Karel INHOLLAND University Netherlands Karel.Werdler@INHOLLAND.nl Wright, Daniel University of Central Lancashire United Kingdom dwright3@uclan.ac.uk 10
Wyatt, Brianna Napier University Edinburgh United Kingdom brianna.wyatt@napier.ac.uk Brianna Wyatt is a PhD candidate at Edinburgh Napier University. Her research focuses on interpretation in dark tourism. Her other qualifications include an MSc in Heritage and Cultural Tourism Management, an MA in Humanities, an MA in Museum Studies and a BA in History. Young, Craig Manchester Metropolitan University United Kingdom c.young@mmu.ac.uk Prof. Craig Young is Professor of Human Geography at MMU. His interests include 'Dark Tourism' and corpse encounters. He was I on the ESRC Research Seminar Series 'Encountering Corpses' and has researched dead bodies including Romanian Communists and King Richard III. He supervises a PhD on death in Dark Tourism. He is also involved in 'Dark' or 'spooky' tourism development in Manchester, UK. 11
Abstracts Exploring the use of walking interviews in examining death tourism spaces Rodica Arpasanu Manchester Metropolitan University United Kingdom rodi.arpasanu@gmail.com Over the past decades, the increasing popularity of death tourism correlated with growing academic interest in death tourism research. Largely, empirical studies have so far relied on ‘detached’ research methods to the detriment of alternative sources of data. Considering that death tourism spaces abound with sensory and emotional stimuli, it becomes apparent that the sensory, emotional and embodied elements hold significant relevance for death tourism research. This article draws on the experience of conducting six in situ walking interviews with research participants during their visit at death tourism site. The empirical data was collected at the Heptapyrgion fortress, a former prison in Thessaloniki, Greece. Walking interviews, a ‘hybrid’ between interviews and observations enables the researcher to listen, ask questions and observe participants as they interact and make sense of spaces and their experience. This paper will discuss how our understanding of death tourism experiences can be enriched if death tourism research is approached through the lens of the sensing body. The findings suggest that material and sensorial stimuli are as important as visual cues in initiating and shaping how research participants navigate and engage with the site. In this sense, the empirical insights resulted from in situ walking interviews at Heptapyrgion fortress indicate that visitors’ experiences are both diverse multifaceted. The multiplicity of visitors’ experiences arises from the ongoing choreography of temporal stimuli and sensorial experiences, embodied practices and emotions which are both situated and can transcend the material and spatial boundaries in which they were experienced. Further developments in this empirical direction not only can move death tourism research beyond the visual gaze, uncover different empirical angles from which to explore visitors’ encounter with mortality at death tourism sites, but it can also add considerable epistemological value to understanding the process of mediating mortality in the contemporary society. Tourism and the memory of conflict in Medellin’s comunas Anne Marie Van Broeck Katholieke Universiteit Leuven Belgium amvanbroeck@skynet.be Tourists have discovered Medellin, Colombia, once the most dangerous city in the world, now considered as one of the most innovative ones according to The Wall Street Journal and Citigroup (Camargo, 2013). Several (young) tour operators are seeing opportunities to diversify the city's tourist offer showing “the New Medellin” and the transformation as a result of the politics of “social urbanism”. As a consequence, nowadays tours are offered to several formerly marginalized neighborhoods, which were up till now mainly characterized by poverty & vulnerability and marked by different types of urban armed conflict. In several of these popular neighborhoods, an economic dynamic is beginning to emerge around these tourist routes, bringing some economic benefit to the local community. Members of the local (neighborhood) communities are getting more and more actively involved in this tourism development which can be understood as “phoenix tourism”, a process associated with tourism development in a post- conflict setting, where the local community who was involved in the conflict is included, 12
integrated and empowered, provided with tools and infrastructure, resulting in social reconciliation, community revitalization and urban regeneration Causevic, 2008). Recently also the Subsecretary of Tourism of the City showed interest in the development of community based tourism in these neighborhoods, defining it as " the economic activity of tourism that takes places from within the rural or urban community itself and that generates benefits for this community in a sustainable, organized and participatory way, fostering the recognition and preservation of the cultural identity and diversity, the natural heritage and the historic memory."(Alcaldia de Medellin, 2017) We present in this paper the tourism development in three barrios (Moravia, La Independencia en Villa Tina) and the participation of the local community, in particular in the tours in their barrios. Within the framework of commodifying memories of conflicts, we inquire the place for stories about the conflict in these new touristic products. What do these tours narrate about the armed conflicts? Does tourism give the opportunity to reconstruct and interpret the violent past? We argue that the commercial tours at present often follow the official discourse pointing out to the positive aspects of the transformation or a simplified version of the violent history. While more and more the local communities are participating and telling the story, conflict might surge more as a topic. Nevertheless we point out that also some other elements might need to evolve before this becomes reality. The paper presents a snapshot, a temporary image, of the tourism development in a very dynamic situation. The Business of Death in the Middle East Deirdre Donnelly University of Wolverhampton UAE deirdre.donnelly@adports.ae Considered as one of the most controversial sectors within the travel and tourism industry, the Business of Death or ‘Dark Tourism’ stretches the limits of both contemplation and practice by industry professionals, marketers, strategists, operators, and consumers. Given the sensitive nature of this particular type of tourism, there are widespread concerns that Dark Tourism crosses the line into explolation. Namely, that it is a step too far in the pursuit of commercial and business profiteering, especially given the high number of tourists to dark sites around the world. These include physical locations such as Auschwitz, which pulls in over 1.4 million visitors a year (Sion, 2014), and touring exhibitions like ‘Bodyworlds’ - first public anatomical displays of real human, and sometimes animal, plastinates. Since 2015, ‘Bodyworlds’ has experienced “unparalleled success” with over 40 million visitors in more than 100 cities (Worlds, 2017). Throughout this paper, the reader will explore the viability of introducing this niche interest into the Middle East, the potential opportunities and challenges that lay in attempting to roll out dark tourism across the region, as well as whether governments and the public may accept it or if this niche market is a long way off from the more accepted Western attitude towards the same opportunities, challenges and consumption. The author will strive to answer these questions through the gathering of qualitative and quantitative data from both primary and secondary sources. As an initial observance, however, the author believes that there is a lack of understanding or appetite for such business opportunities, whether currently or in the future unless handled and communicated in a way that demonstrates an understanding and commitment to honour cultural and religious sensitivities. The recommendation of the author is for a more thorough and comprehensive study to be carried out on a governmental level to determine whether citizens would be open to welcoming dark tourists, and what is the best way to roll out such highly-sensitive tourism offerings. Another factor that needs to be taken into consideration is the world’s current social, economic and political climate and how this affects tourists’ choice in destination and activity. In relation to the Middle East’s ongoing political and 13
security instability, it is possible that this type of travel and tourism opportunity would be met with resistance until there is social and political calm as well as strong security installed both for internal and external stakeholders. In the meantime, there is nothing preventing responsible bodies in the region from preserving, recording and archiving interpretation tools such as images, artefacts, and historical accounts about events and places that might facilitate future interest in Dark Tourism in its many ‘shades’ and platforms. Trips to the past. Veteran tourism in former Yugoslavia Siri Driessen Erasmus University Rotterdam Netherlands s.r.driessen@eshcc.eur.nl Each year, more and more people visit former war sites. Trips to military cemeteries, battlefields or historical war landscapes have become highly popular, resulting in the exploitation of these places as touristic attractions that provide moving experiences of the past. This popularity has not only risen among ‘general’ visitors of these sites, but also among people with very personal connections to war and conflict. As part of my PhD project called ‘Touching War’, I research Dutch military veterans who have undertaken ‘return-trips’ to the areas in former Yugoslavia they have served during the 1990s. Trips where they spend about a week in the region, sightseeing and visiting familiar places, and meeting locals. Why do veterans undertake such return trips, and what meaning do they ascribe to their trip? My research is based on a series in- depth interviews with Dutch veterans who recently returned to former Yugoslavia. In my presentation, I will focus on the motives to undertake such return-trips as well as the reported effects of these return trips on the lives of veterans. In doing so, I will highlight themes like (conflicting) war memories, trauma, guilt, and the tangible past. Peace Prevail Beyond Memory and History As A Demand For Past: “Constructive” War Tourism Nazli Eren, Gurel Cetin Istanbul University Turkey nazlieren2020@gmail.com The primary aim of this study is to understand war tourism normatively and explain how can it be used to promote peace among societies. War is regarded as the greatest tragedy of history. Peace can be depicted as the Atlas bearing the historical weight of world. In that case what is there between war and peace? Is there nothing or all is there? This research is in favor of the latter and argues that tourism is the most humanist phenomena between them for reducing hostility and preventing war nemesis among societies after or during war times. War-lands are thought to be more concerned with present and future than with past. They exhibit how the countries handle the past during present. The purposes of war tourism have been multifaceted. But mostly tourism in war-lands is used to commemorate national glory, heroification of prevailing figures and memorialization of events as if war is perpetuated. This study argues that the main purpose of war tourism could be to query the socio-psychological roots of ongoing war phenomenon. Taking on a peacemaking mission could war tourism ironically contribute/promote to reciprocal conscience and empathy among the war descendants? In the light of the argument peace only possible by peaceful means, tourism is offered as a potential means for constructing peaceful relations among belligerent parties or post war-torn societies. Even it may also be a 14
means to ward off prospective conflicts. Because tourism is a communicator and shaper of societal perceptions as both a constructed and constructing phenomenon. The study asserts there is no benefit on constant mourn cause of wars. Instead we need to overcome war-related social identities related stereotypes and hate. Characteristics of wars and therefore war lands are manifold in the world. So that the framework of the research is limited by only total war lands. Because total wars are the beginning of that society has entered deep into the war and people in each war front become war victims atrociously. Thus their memories stay alive throughout generations over descendants. Here it is aimed to indicate how living memory separated from the history, also how the distinction between the sites of memory (lieux memoire) and the real environments of memory (milieux de memoire) -created by French historicist Pierre Nora- are important for war tourism normativeness. Accordingly the study aims to inquire a normative war tourism approach intended for a more peaceful future. Max Weber’s methodology of “ideal type” is used to examine empirical reality of existent war tourism lands. Ideal type is means for verstehen (understand) and explain both static and dynamic phenomena. Ideal type is described as researcher’s utopia artificially created by compassing and enhancing certain aspects of social reality indeed opposite of empirical types. Three questions are sought for the idea towards normative approach. What is war tourism for? What are the characteristics of war tourism? How normative can a war tourism be? Based on this approach a conceptual model is proposed which argues that place meanings of war-lands are socially negotiated in each country but those meanings could unite in a responsible common sense. Referring to this approach the study offers “constructive” war tourism concept as an ideal type to examine war tourism reality. Worldwide war tourism lands are examined as case studies. In conclusion it is argued whether past war lands could be future peace places of war- torn societies by converting of negative perceptions with sharing a common grief reciprocally or not. Besides the research put forth that; a shared sense-grief created by intractability and empathy in past total war lands is the main point of any process of opening minds to reconciliation, peace and societal healing among societies. Touring the past wars through place should remind that all wars are massacres in each social memories beyond the issues of who fights, who doesn’t and who are war’s victims and who its perpetrators are. It is believed that humanity should share common grief caused by wars and “constructive” war lands could help to unite people in that sense by tourism. Digital representations of popular culture fandom in dark tourism Alice Graeupl Manchester Metropolitan University United Kingdom a.graeupl@mmu.ac.uk While certain aspects of dark tourism have been well covered in the literature (e.g. Lennon and Foley, 2000; Sharpley and Stone, 2009; etc.), the notion of popular culture within dark tourism is discussed less often. This aspect of dark tourism involves travel to honour and mourn celebrities in the popular culture realm, specifically music, whose death has affected their fans deeply and driven them to travel to relevant sites. Examples of such celebrities include but are not limited to Kurt Cobain, Whitney Houston, Michael Jackson and more recent losses like David Bowie, Prince and Chris Cornell. These sites – with the possible exclusion of cemeteries – are positioned on the lighter end of Stone’s (2006) Dark Tourism Spectrum. Most likely perceived by many participant as memorial tourism, the argument can be made that due to the deliberate nature of (some of) these deaths, it should be placed on the dark tourism spectrum. The importance of fandom and more specifically the fandom community as an influencing factor in tourism decision-making will be highlighted and related to motivations of dark tourists using Seaton’s (1996) Thanatourism continuum. The main purpose of this study is to analyse the 15
online representation of this aspect of dark tourism expressed through social media images and posts of participating tourists, preferably from Generation X and Y. Research and data collection for this study will be undertaken through the lens of social media by utilising Internet-mediated research like e.g. web content analysis (posts) and semiotic analysis (images). The data collection will focus on social media channels including visual channels such as Instagram and YouTube as well as verbally articulated ones like twitter, Facebook and dedicated blog posts. The research aims to show the significance of not just travelling to and visiting a site commemorating a celebrity, but most importantly how said act is then presented to the fandom community and the outside world in general. As this study is in its early stages and still ongoing, expected outcomes will show the importance of fandom, being part of the fandom community, expressing appreciation and paying homage to respected and late popular culture icons through social media representations. Enlightening Dark Encounters: Understanding Children’s Experiences at Dark Tourism Sites Mary Margaret Kerr University of Pittsburgh USA Mmkerr@Pitt.Edu The proposed presentation will introduce a new theory of understanding children as tourists, with a specific focus on young visitors at dark tourism sites. Following an overview of the theory and research methods, we will share findings from multiple studies conducted recently with children at dark sites. Background: Although thousands of children tour painful heritage sites worldwide, tourism research largely overlooks their experiences. This oversight is understandable. Research involving youth requires child psychology expertise, ethical safeguards and data collection measures unfamiliar to most who study adult visitors. Moreover, new tourism scholars may hesitate to study such an unexplored field (Author, 2016, 2017a, 2017b, 2017c, & 2018). To overcome these obstacles, our multidisciplinary research team with expertise in child development, child trauma, and education collaborates with historians and heritage tourism professionals. Theoretical implications: We contend that children’s experiences at dark tourism sites differ considerably from those of older visitors. Several factors explain why adult dark tourism theories fail to explain children’s experiences:1) children lack the agency to select their destinations, rendering current motivational theories largely inappropriate for explaining their travel choices; 2) young visitors explore sites in uniquely youthful ways such as play; 3) young children lack a complete understanding of death, and may not even grasp a memorialized event; 4) children’s interpretations may be unduly influenced by adult influences such as the school curriculum, adult-oriented exhibits and interpretation, or adult expectations about children’s deportment at a memorial (Author, 2017a, 2017b, & 2018). Together, these characteristics support an emerging new theory better suited to child visitors at dark tourism sites. Methods: Our recent studies have included data collection at dark sites such as war memorials, Holocaust museums, terrorism-related memorials, disaster sites, and cemeteries. Our research has evolved by using multiple qualitative measures. We first analyzed children’s memorial tributes at a 9/11 memorial (Author, 2018). We then expanded our research to include recorded observations of young tourists and analyses of their visitor comments (Author, 2017a, 2017b, & 2017c). Lastly, we included over 100 adolescents as co-researchers in our studies. These teenagers recorded their own data through motor coach conversations with their peers, photographs, audio recorded notes, and handwritten journals (Author, 2017b). 16
Indicative findings: As our published findings document, young children often explore dark sites through play and express happiness, reflecting their incomplete understanding of death. Culturally specific references such as flags and mottos appear often in their comments and artwork. Older children show considerable understanding of human suffering, expressing empathy for surviving families as well as emergency personnel. Adolescents report new understandings and emotions about historical events following their visits to memorials and cemeteries, while also offering practical evaluations of their visits and suggestions for improving interpretation or exhibits (Author, 2017a, 2017b, & 2017c). The implications of this emerging research are new theoretical conceptualizations, guidance for educators and parents planning travel, and information that could benefit tourism industry professionals. “And along come tourists…” Accessibility and inclusion of cemetery heritage of Brežice into dark tourism Lea Kužnik, Nina Veble University of Maribor Slovenia lea.kuznik@gmail.com Dark tourism in Slovenia is practically unknown and very poorly developed compared to the rest of the world and it is mostly limited only to tourist sites related to the First and Second World War. The theme is therefore a novelty in Slovenia as well as in the Slovenian professional and scientific literature. The research for the article is ethnographic. This is an exploratory research with multi-method approach with the main research technique, unstructured interview. In our research, we want to explore whether dark stories of cemeteries exist in the municipality of Brežice and have the potential for dark tourism. The main research question is: Do the city of Brežice has dark stories connected with cemeteries that can be included into dark tourism? In obtaining stories and searching for dark places we first analyzed the literature and existing documentation in museums (old newspapers articles, photographs) of the places and stories that can be defined as dark. On that basis, the first identification of potential dark stories in connection with cemeteries was made. The main goal of the research was to describe dark stories of cemeteries as much as possible in detail. Furthermore, the method of fieldwork was used as we visited all the potential places to discover the related stories as well as the method of observation with participation in a guided tour of The Brežice Cemetery with many dark stories which are not very well known. More detailed information and descriptions of dark stories of cemeteries were obtained with the technique of unstructured interview as we interviewed two curators in The Posavje Museum Brežice and The National Museum of Contemporary History - Brestanica Branch. In the context of dark tourism we can highlight a monument in the main Brežice cemetery as it is connected with the tragic railway accident from the year 1910 where three young people were killed. Their remains were found many kilometers away. Before the funeral, they were collected and assembled in a coffin where they were also photographed. Another story could be attractive to a potential dark tourist as well. It is a story about married Ivanšek couple brutally murdered with an ax in their house in the woods in the suburb of Brežice in the early morning hours of 1933. A detailed article on the murder was published in the local newspaper Slovenski gospodar. Many other stories related to cemeteries were identified in the municipality of Brežice that have a potential for the inclusion into the dark tourism. 17
Tour guides as interpreters of dark tourism Asaf Leshem The Institute for Dark Tourism Research, University of Central Lancashire United Kingdom asafleshem@gmail.com In the current chapter of Berlin’s turbulent history millions of tourists visit the city every year, engaging on the one hand in ‘regular’ tourist activities such as shopping and entertainment and, on the other hand, visiting sites and museums which offer opportunities to experience the ‘dark’ elements of the city’s history. To show and interpret these events, there are more than 30 museums and dozens of monuments representing what has collectively become known over the last two decades as Dark Tourism. In Berlin, the atrocities and tragedies of (mainly) the Holocaust and the Berlin Wall are also presented by several hundred tour guides and museum docents, providing their own interpretation to the tourists, in so doing potentially presenting a new angle on a story or influencing tourists’ knowledge and views. The aim of this study is to appraise critically the interpretive role of the tour guide in the dark tourism experience. More specifically, it seeks to analyse critically the nuances of tour guides’ interpretation, to identify where tour guides’ interpretation plays a mediating role in the dark tourism experience, to identify factors involved in tour guide’s interpretation and how they might influence tourists’ experience, and to identify and explore parameters causing tour guides to interpret events in one way or another. Thus, the research seeks to address a gap in the academic understanding of the role of the tour guide in the dark tourism experience, thereby contributing to the body of literature of dark tourism and tour guide research, and providing a unique insight to local people on how their history is presented to visitors. The research employs ethnographic data collection methods, including observing guides during tours, engaging in informal conversations with guides in various social situations, and more formal semi-structured single and dyadic interviews. As a tour guide myself, I employ autoethnographic writing methods to appraise myself in the same manner I appraise my colleagues. To date, I have had several conversations / formal interviews with guides, and have observed twenty tours, mainly on the topics of the Third Reich and The Berlin Wall/The Cold War. Preliminary findings show a list of diverse parameters by which guides decide how to make interpretations suitable for their guests. An analysis of three levels of interpretation is made (word, anecdote and narrative). The research shows how most guides will find a way to convey a message or an agenda that they consider important (e.g. enlightening people to the number of Sinto and Roma murdered systematically by the Nazis in the war), but not at the expanse of customer satisfaction. Adapting to the findings so far, in the next stages of the research I aim to create a typology of tourists to dark tourism sites in Berlin. In order to complete the research and validate the findings so far, a further 20 observations are planned. In addition to that, additional interviews will be conducted, particularly with guides I cannot observe for various reasons. Chinese Tourists’ Perceived Value in Dark Tourism Consumption Experience Wei Liu University of Essex United Kingdom wei.liu@surrey.ac.uk Dark tourism has grown to be a major part of the visitor economy worldwide, with an increasing number of people traveling to visit the sites which commemorate natural or man-made disasters. However, promoting such sites as potential dark tourism attractions is still rare in China. Moreover, despite the increasing academic investigation of tourist experience at dark sites, most studies have focused on western tourists and sites. It is still unclear how Chinese 18
tourists may understand and respond to their domestic dark tourism experience. Therefore, the purpose of this research is to propose a theoretically integrated approach to understanding dark tourism consumption that does not necessarily belong to the western tradition. To achieve this, the present study explores dark tourism experience value in the Chinese context on the one hand, and on the other hand propose an integrated model to complete understanding of the relationships between internalized cultural values and norms, place attachment driven by environmental psychology, and post-experience evaluation. This study takes a quantitative approach based on a structured questionnaire survey in Wenchuan, China, a well-known dark tourism destination revitalized and innovated from the devastating 5.12 Wenchuan earthquake in 2008. The findings of this study provide the holistic view of dark tourism consumption experience in Chinese context, identify the epistemic benefits perceived by the Chinese tourists, and reveal among domestic Chinese visitors to the post-disaster destination a strong association between collectivism and perceived obligation and responsibility. This study contributes to the theoretical development of tourism experience in general as well as enrich the literature in the dark tourism area. In addition, it draws some practical implications on responsible and culturally sensitive management and marketing of dark tourism attractions. Tourism in Tohoku after the 2011 triple disaster: emotional and affective narratives Anna Martini University of Groningen Netherlands a.martini@rug.nl Crises and disasters are considered times of intense difficulty or danger and are often deeply affective and emotional experiences. In the last decades, tourism stakeholders looking for 'alternative' tourism forms have capitalized on the potential of dark places, which are becoming more popular every passing year. This includes some of the rural towns in Tohoku, the region most damaged by the Japan Great Eastern Disaster of March 2011. As expected, the disaster resulted in a dramatic downturn of foreign tourists, who cancelled their trips after the news and in fear of being bombarded by radiations as soon as they would set foot to Japan. From 2012 onwards, some of the towns in Tohoku decided to develop tourism projects, inviting Japanese and foreigners to visit and take a look at the situation so that the disaster and all the death and pain are not forgotten. In my presentation I will consider three towns that have developed different strategies and plans to use disaster tourism as one of the forms of recovery, from both the disaster and the depopulation issues that were pre-existing in the area. The towns considered are Rikuzentakata, Kuji, and Matsushima. All three have turned to tourism as a means to regain income after the disaster and overcome the trauma by sharing the disaster experience with visitors. Rikuzentakata has been active in the media both national and international. It is marketing itself as “Hiroshima of the North”, a hub for all people interested in this disaster, especially foreigners. Kuji’s popularity is due to the development in 2013 of a dorama (morning soap opera), a part of which shows how the main characters react and experience the 2011 disaster. The town, partly destroyed by the tsunami, has seen tourism increase dramatically, as fans from all over Japan and abroad come to Kuji. The third town considered, Matsushima, was a tourism spot long before the disaster. After the disaster, to attract also tourists interested in post-disaster areas, they merged the historical and cultural narratives of pre-disaster tours with stories and facts about the disaster. Although hit by the same disaster, these towns have constructed different narratives that evoke emotions, affects, and imaginaries that would appeal to tourists. My contribution analyses the narratives of tourism workers, who are now making an effort to imagine, model, create and negotiate the disaster-hit towns of Tohoku as tourism destinations. On the other hand, it investigates how foreign tourists who decide to visit Tohoku after the 2011 triple disaster perceive and experience place. Tourists 19
engage continuously with complex embodied, affective and deeply emotional nets that can surface vividly and poignantly in dark places, through atmospheres that are created and marketed by tourism stakeholders, from the Japanese government, to local communities. All material has been collected using ethnographic methods such as participant observation and in- depth qualitative interviews, as well as using archival material and online websites, blogs and social media. Dark Tourism? Visitor Experiences at three German Memorials Doreen Pastor University of Bristol UK dp12358@bristol.ac.uk The term dark tourism was firmly established in 2000 with the launch of Lennon and Foley's influential book "Dark tourism - The attraction of death and disaster". At the heart of this concept lies the perception that visitors are fascinated with death and are therefore attracted to those sites (Stone and Sharpley 2008). Dark Tourism however has neglected the impact of the cultural background on the visitor experience. An East German visitor to a memorial site who grew up with the overarching GDR narrative of the antifascist fight in relation to the Nazi period will experience a memorial site differently compared to a West German visitor. In addition, Dark Tourism has not created a distinction between the experience of the 'perpetrator nation' and the 'guest nation', i.e. is a German visitor who states that "he needs to confront this history" a Dark Tourist? My research project addressed this gap in knowledge and I have therefore conducted visitor research at four German memorial sites: Flossenbürg concentration camp located in Bavaria, Ravensbrück concentration camp memorial located in the former East of Germany, the House of the Wannsee Conference Berlin and the former East German Stasi prison Bautzen II. For this paper however, I would like to concentrate on Flossenbürg, Ravensbrück and the House of the Wannsee Conference. The visitor research consisted of exit interviews at all sites with a sample size of 100 and participant with a sample size of 25 at each location. Participant observation was a unique methodology and has never been employed in this context enabling me to gather an extensive set of qualitative data with regards to visitor behaviour at the memorial sites. The visitor research has demonstrated that visitors are mostly interested in the historic remnants of the site (e.g. the crematorium) and any intervention (e.g. modernisation of exhibitions spaces) has a negative impact on the visitor experience. In fact, both Flossenbürg and Ravensbrück were considered to be largely inauthentic sites with frequent comments such as "it looks too nice." Moreover, visitors are expecting an 'experience' and therefore display less interest in formal exhibitions. At the House of the Wannsee Conference, more visitors experienced an emotional reaction and claimed the house represented a 'dark' atmosphere which is surprising as no atrocities have taken place on site. I therefore argue that visitor seem to be more emotionally affected by imagery, even if the rest of the site is perceived to be largely inauthentic. In addition, there is a strong influence of what Sznaider & Levy (2006) call cosmopolitan memory. Visitors seek a validation of their preconceived images rather than a historically scientific exhibition which will challenge the memorials in the future. As one young visitor said to me in Flossenbürg “Auschwitz was much more impressive, you could see the hair, the shoes and even the scratch marks on the wall”. 20
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