Assistance Dogs International Conference - August 19-22, 2018 | Minneapolis, Minnesota
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Assistance Dogs International Conference August 19-22, 2018 | Minneapolis, Minnesota Presented by: ®
® Can Do Canines is dedicated to enhancing the quality of life for people with disabilities by creating mutually beneficial partnerships with specially trained dogs. Since 1989, Can Do Canines has provided more than 600 assistance dogs to people with disabilities; all free of charge. Our fully trained dogs, sometimes adopted from local animal shelters, are provided to our clients who live with disabilities that involve mobility challenges, hearing loss or deafness, seizure disorders, diabetes complicated by hypoglycemia unawareness, or children with autism. The board and staff at Can Do Canines are pleased to sponsor the Assistance Dogs International conference and honored to act as host of the event. Welcome to Minnesota!
Conference Schedule Welcome Welcome to Minnesota...................................................4 Nametags and Banquet Tickets......................................5 Resources.....................................................................6 Activities........................................................................7 Hotel Map.....................................................................8 Schedule Daily Schedule..........................................................9-15 Presentations Keynote Presentations.................................................16 Breakout Sessions.................................................17-23 Speakers Keynote and Guest Speakers..................................24-29 Entertainment...............................................................30
Welcome Richard Lord On behalf of the Assistance Dogs International Board, I would like to welcome all the participants to the Assistance Dogs International conference. I hope you have a fruitful experience, gain and share some knowledge, find old friends and make new ones, and take something with you that will have a positive effect on your program and your life. Please come and find me if you have some points of interest to discuss, or you just want to say G’day. Richard Lord Board President, Assistance Dogs International Alan Peters Can Do Canines is so honored to host this year’s conference. We are excited about the topics the speakers will cover, and hope the innovative ideas and discussions will result in improved practices for those we serve. We hope you enjoy your stay in Minnesota and find the conference both useful and enjoyable. ® Alan Peters Executive Director, Can Do Canines 4 Assistance Dogs International Conference 2018
We l c ome Nametags and Banquet Tickets Your nametag is your pass to certain areas of the conference and must be readily accessible or visible to conference volunteers in order to enter any part of the conference. The different color stripes on the nametags signify your affiliation with Assistance Dogs International (ADI). It helps volunteers, conference attendees, moderators, and committee chairs recognize your affiliation with ADI. Nametag Color Code Blue Accredited Membership Level (voting rights) Access to all meetings and workshops. Full participation and voting privileges in meetings. Accredited voting status must be confirmed before the start of the conference to have voting privileges at the 2018 conference. Please Note: Only one designated person per member organization may vote or speak at any meeting. Yellow Candidate Level (non-voting rights) Access to all meetings, workshops, and banquet. May attend business meetings to observe only. Red Non-ADI Member Guest Not a member of Assistance Dogs International (ADI). May attend all workshops, events, and banquet. May not attend any business or committee meetings. Green Conference Guest | Keynote Speaker | Non-ADI Member Speaker Purple Conference Volunteer who will be able to assist you with any questions or help you may need during the conference sessions. Banquet Tickets Your banquet ticket is placed inside your nametag holder. You must bring your banquet ticket to the banquet. Please place your ticket at your place setting so your waitperson may serve you the correct meal choice. Any special dietary need is your responsibility to address to the hotel staff. 5 Assistance Dogs International Conference 2018
Welcome Minneapolis Resources Animal Emergencies Hospital Animal Supplies Blue Pearl Veterinary Partners Fairvew Southdale Hospital Chuck and Don’s 7717 Flying Cloud Drive 6401 France Ave. S 8537 Lyndale Ave. S Eden Prairie, MN 5534 Edina, MN 55435 Bloomington, MN 55420 952-942-8272 952-924-5000 952-345-7099 Open 24 hours ER open 24 hours View hours online Transportation Light Rail Transit Metro Transit Bus App-Based Transportation Bloomington Central Station Buses pick up at dozens App-based services like is located two minutes from of locations in and around Uber and Lyft are available the Hyatt Regency Hotel. Minneapolis. For route and in Minneapolis and the Here, you can get a ride to schedule information call surrounding areas. To use downtown Minneapolis, the 612-373-3333 or look online these services for the first airport, and Mall of America. at metrotransit.org. time, do the following: Pay with cash for each light rail Pay with cash for each bus ride or First install the app and register an ride or purchase a visitor pass purchase a visitor pass on the Metro account. Then you can request a on the Metro Transit app or at Transit app or at metrotransit.org/ ride to your destination. Pay with metrotransit.org/visitor-pass. visitor-pass. credit or debit card. 6 Assistance Dogs International Conference 2018
We l c ome Minneapolis Activites Minneapolis is known for its parks and lakes, but is also home to many cultural landmarks. You can use public transportation, rent a bike, or even walk to activities. Sculpture Garden The Guthrie Theater Home to more than 40 iconic sculptures Center for theater performance, including the Spoonbridge and Cherry. production, education, and training. Blue line, Bus 6 (about 1 hour) Blue line, 7-minute walk (about 37 min) The Walker Art Museum Twins vs. White Sox Baseball Game World class contemporary art center At the Twin’s Stadium in downtown, located next to the Sculpture Garden. Minneapolis on August 20 at 6:10 p.m. Blue line, Bus 6 (about 1 hour) Blue line (about 40 min) Mall of America Minnesota Valley National Wildlife Refuge The largest mall in the U.S. with more A 14,000-acre National Wildlife Refuge in then 500 stores and an amusement park. central Minnesota with hiking trails. Blue line (about 11 min) 10-minute walk Historic Fort Snelling Paisley Park Learn stories of the 1820’s military fort Tour Prince’s 65,000 square-foot recording and its surrounding area. and production complex and his final home. Best route by Uber or Lyft Best route by Uber or Lyft Minneapolis Institute of Art First Avenue Fine art museum consisting of works of Minneapolis’ epicenter of live music and art from the world’s diverse cultures. entertainment. Blue line, Bus 11 (about an hour) Blue line (about 40 min) Plan Your Stay The following events begin the weekend following the conference. Minnesota Renaissance Festival Minnesota State Fair Live armored jousting, 250+ vendors, and “The Great Minnesota Get-Together,” one 16 stages of live entertainment. of largest state fairs in the United States. Best route by Uber or Lyft Blue line, A line (about an hour) Open weekends starting August 18 Open daily starting August 23 7 Assistance Dogs International Conference 2018
Welcome Hotel Floor Plan The entire Assistance Dogs International Conference takes place on the first floor of the Hyatt Regency Hotel in Bloomington. 8 Assistance Dogs International Conference 2018
S c h e dule Conference Schedule Sunday, August 19 9 a.m. - 12 p.m ADI board meeting Interlachen Board Room. 1:30-2:30 p.m. Can Do Canines tour Busses depart hotel lobby at 1:30, 2, and 2:30 Pre-registration required for tour 5:30-8 p.m. Conference registration check-in Prefunction area 6-8 p.m. Welcome mixer Stone Arch Room 8-10 p.m. Hospitality suite #429 open 9 Assistance Dogs International Conference 2018
S chedul e Monday, August 20 7-8 a.m. Continental breakfast Prefunction area 8-8:15 a.m. General Session | Conference Welcome Grand Ballroom Richard Lord, ADI Board President Alan Peters, Can Do Canines Executive Director 8:15-9 a.m. Keynote Presentation | Sharing Your Mission Grand Ballroom Powerfully to Raise More Money Lori L. Jacobwith, Ignite Fundraising 9-9:15 a.m. Break | Prefunction area 9:15-10:30 a.m. Morning Breakout Sessions Admin Engaging Our Board. Expanding Our Reach. Ballroom #2 Training Reducing Reactivity Grand Ballroom Breeding Panel: Culture of Collaboration—ABC Breeding Cooperative Stone Arch Room 10:30-10:45 a.m. Break | Prefunction area 10:45 a.m. - 12 p.m. Morning Breakout Sessions Admin Panel: Leadership Succession Planning Ballroom #2 Training Panel: Best Practices Utilizing Prison Dog Training Programs Grand Ballroom Breeding Practical Guidelines for Genetically Improving Health and Behavior Traits Stone Arch Room 10 Assistance Dogs International Conference 2018
S c h e dule 12-12:15 p.m. Press conference with local media Waterford Meeting Room 12-1 p.m. Networking lunch 1-2:30 p.m. General Session | Panel: Service Dog Identification: It’s a Grand Ballroom Global Issue Various speakers 2:30-2:45 p.m. Break | Prefunction area 2:45-3:45 p.m. Afternoon Breakout Sessions Admin Donor Center Fundraising Ballroom #2 Training Behavior Checklist (BCL)—Assess Maturing Dogs Grand Ballroom Breeding The Working Dog Project: The Behavioral Genetics of Success and Failure in Working Dogs Stone Arch Room 3:45-4 p.m. Break | Prefunction area 4-5 p.m. Afternoon Breakout Sessions Admin Regional Chapter Membership Meetings Ends at 6 p.m. North America—Ballroom #2 | Europe—Wakota Meeting Room Oceania—Interlachen Board Room Training Training Demonstrations Exchange/Tips Grand Ballroom Breeding Genetic Improvement is Possible Through Selective Breeding Stone Arch Room 5-7 p.m. Dinner on your own 7-10 p.m. Hospitality suite #429 open 11 Assistance Dogs International Conference 2018
S chedul e Tuesday, August 21 7-8 a.m. Continental breakfast Prefunction area 8-8:10 a.m. General Session | Welcome Grand Ballroom Richard Lord, ADI Board President 8:15-9:30 a.m. Morning Breakout Sessions Admin ADI Business Meeting Ballroom #2 Training Panel: The “Right” Job for the “Right” Dog Grand Ballroom Training Client Participation in the Process of Training Service Dogs Stone Arch Room 9:30-9:45 a.m. Break | Prefunction area 9:45-11 a.m. Morning Breakout Sessions Admin ADI Business Meeting Continued Ballroom #2 Training Panel: Finding and Retaining Puppy Raisers Grand Ballroom Training Professionally Guided Owner Service Dog Training Stone Arch Room 11-11:15 a.m. Break | Prefunction area 12 Assistance Dogs International Conference 2018
S c h e dule 11:15 a.m. - 12:15 p.m. Morning Breakout Sessions Admin ADI Business Meeting Continued Ballroom #2 Training Research Aimed at Quantifying and Optimising the Performance of Glycemia Alert Dogs Grand Ballroom Training Veterans Administration Service Dog Benefit Program Stone Arch Room 12:15-1 p.m. Networking lunch 1-2 p.m. Afternoon Breakout Sessions Admin Creating a Sustainable Organization Ballroom #2 Training Panel: Service Dog Tasks Trained to Mitigate Military-Related PTSD Demonstrations Grand Ballroom Training Panel: Autism Programs Around the World Stone Arch Room 2-2:15 p.m. Break | Prefunction area 2:15-3:15 p.m. Afternoon Breakout Sessions Admin Major Gifts Fundraising and Planned Giving Ballroom #2 Training Strength and Flexibility Exercises for Assistance Dogs Grand Ballroom Training Panel: Autism Programs Around the World Continued Stone Arch Room 3:15-3:30 p.m. Break | Prefunction area 13 Assistance Dogs International Conference 2018
S chedul e 3:30-4:30 p.m. Afternoon Breakout Sessions Admin Learning From Natural Disasters Ballroom #2 Training The Magic of Games for Your Dog Ends at 5 p.m. Grand Ballroom Training Accreditation Overview Stone Arch Room 4:30-4:45 p.m. Break | Prefunction area 4:45-5:30 p.m. Afternoon Breakout Sessions Admin Courthouse Facility Dogs: Your Organization Makes Front Page News Ballroom #2 Training Equipment Exchange Starts at 5 p.m. Grand Ballroom Training Fly the Friendly Skies and Flight to Nowhere Stone Arch Room 6-11 p.m. Banquet and Awards Presentation 6-7 p.m. Social hour Prefunction area 7-8:30 p.m. Banquet and Awards Presentation Grand Ballroom 8:30-9 p.m. Keynote Presentation | Kevin Kling Grand Ballroom 9-11 p.m. Music by Pandora’s Other Box Grand Ballroom 14 Assistance Dogs International Conference 2018
S c h e dule Wednesday, August 22 8-9 a.m. Continental breakfast Prefunciton area 9-9:15 a.m. General Session | Welcome Grand Ballroom Richard Lord, ADI Board President 9:15-10 a.m. Keynote Presentation | Compassion Fatigue and Supervision Grand Ballroom Russ Turner, People Incorporated Mental Health Services 10-10:30 a.m. Break | Prefunction area | Hotel checkout opportunity 10:30-11:30 a.m. Morning Breakout Sessions Admin Crisis Communications: They’re All Drunk in Singapore Ballroom #2 Training Challenging Assumptions Grand Ballroom Training PTSD: What Programs Need to Know About Working With Veterans Stone Arch Room 11:30-11:45 a.m. Break | Prefunction area 11:45 a.m. - 12:45 p.m. Keynote Presentation | What is the Human Dog Bond? Grand Ballroom An Innovative Initiative to Explore Helen McCain and Duncan Edwards, Dogs for Good 12:45-1 p.m. General Session | Closing Richard Lord, ADI Board President 1-2 p.m. Lunch on your own 2-5 p.m. Accreditation assessors meeting 15 Assistance Dogs International Conference 2018
S ession s Presentations and Speakers Keynote and General Sessions Sharing Your Mission Powerfully To Raise More Money Lori L. Jacobwith, Ignite Fundraising A magic “fix” for all your fundraising challenges appears to be to share more stories. You’ve got a picture, a few facts about the person in the picture, and you’ve got your story. Unfortunately, that’s not enough to get people to take action. While sharing a story about your impact IS important, often what is called a story is actually a report. We’ll dive into the topic of sharing “mission moment” stories AND talking about money as fundraising strategies. To move from sharing reports to engaging, action-causing stories you’ll learn how to use the secret weapon that makes this an Advanced Storytelling session. You’ll learn why talking about money is one of the best ways to raise even more. Panel: Service Dog Identification: It’s a Global Issue Danielle Forbes, National Service Dog Training Centre, Inc. Peter Gorbing, Dogs for Good UK | Richard Lord, Assistance Dogs Australia Sheri Soltes, Service Dogs Inc.| Moderator: Al Peters, Can Do Canines Hear about the impact “fake service dogs” are having in different parts of the world. Examine a comprehensive attempt to address the problem in one country. Discuss how ADI members can come together to be part of the solution. Compassion Fatigue and Supervision Russ Turner, Training Institute and People Incorporated Mental Health Services Helping people who are disadvantaged and vulnerable takes a toll on a person’s emotional and physical health. This session is designed to help supervisors understand the relationship between chronic unremitting stress, vicarious trauma and short and long term health risks for staff. Learn how assessment tools are used in the mental health field to identify areas of concern and a person’s current risk for compassion fatigue and burnout. Learn how a supervisor can build wellness, health and resilience into a staff person’s day. What is the Human Dog Bond? An Innovative Initiative to Explore Helen McCain and Duncan Edwards, Dogs for Good Dogs for Good has developed a ‘Foundation Workshop’ supporting clients and volunteers to understand how to build a really strong bond with their dog so that both people and dogs thrive. This work builds on the idea that we all need to move beyond thinking just about dog ‘welfare’ to focusing on dog ‘well-being’. Learn the background to this initiative, the benefits, and how to put it together. 16 Assistance Dogs International Conference 2018
S e s s ions Admin Track Breakouts Courthouse Facility Dogs: Your Organization Makes Front Page News Ellen O’Neil-Stephens and Celeste Walsen, Courthouse Dogs Foundation Laura Watamanuk, Pacific Assistance Dogs Society Courthouse facility dogs, handled by professionals working in the legal system, have not only improved the investigation and prosecution of crimes, but each of these dogs has the potential to reduce the emotional trauma experienced by thousands of crime victims and witnesses during the course of their career. Creating a Sustainable Organization Michele Ostrander, Freedom Service Dogs Nonprofit organizational life cycles have been well documented—starting with grassroots, moving through adolescence, and with planning, to maturity. This session will provide practical tools for helping nonprofits move from adolescence to mature, sustainable organizations designed to meet the needs of clients. Discussion will include staffing; getting the right people in the right seats; strategic planning; creating goals and operational plans; fund development; board and leadership; and finance and operations. Crisis Communications: They’re All Drunk in Singapore Jon Austin, Austin Group A discussion of the importance of crisis communications planning and preparation. In the course of the presentation, attendees will learn the elements of a robust crisis communications plan, who should be on a crisis communications team (and who shouldn’t) as well as 10 tips for dealing with an unexpected and unwelcome event challenging your organization. Donor Center Fundraising: Practical Tips for Engaging With Your Donors Heather Christopherson, H.A. Christopherson and Associates, LLC You’re busy taking care of all the day-to-day work that needs to get done to serve both the dogs and the people who need them. Another day has gone by, it’s 6pm, you’re exhausted from managing staff and volunteers...and fundraising gets pushed off another day. Learn and discuss some simple fundraising and relationship tips that will help you “get it done” in a small shop. 17 Assistance Dogs International Conference 2018
S ession s Engaging Our Board. Expanding Our Reach. Lori L. Jacobwith, Ignite Fundraising Your board is among your most powerful assets. Often board members don’t want to be involved in fundraising or view it as someone else’s job. The result is that many board members do nothing or very little when it comes to fundraising and staff doesn’t ask for the kind of help that makes a difference. The outcome: You don’t reach your fundraising goals and sometimes staff becomes resentful that the board isn’t doing more to help. You and your board members require clear direction and guidance about how to engage your board. This is a session about effortlessly creating an environment where your board supports your fundraising efforts so it actually feels rewarding and an integral part of their board involvement. Learn how your board can help increase your fundraising revenue by nearly 40% and NOT have to ask anyone for a contribution. Panel: Leadership Succession Planning Jillian Ashton and Sally Irvin, ICAN | Jen BrodKorb, Service Dogs for America Cabell Youell, Saint Francis Service Dogs | Moderator: Robin Dickson, ADI Accreditation Without a leadership transition plan, an organization can be left floundering with uncertainty for months as their donors, staff, and clients wonder who is running the operations. This session will address pros and cons of various transition models, and explore factors that make for a successful and thriving transition. Learning From Natural Disasters Jeanine Konopelski, Canine Companions for Independence In 2017, Canine Companions for Independence® evacuated three of their six training centers due to hurricanes and wildfires. An assistance dog organization’s crisis communication plan and emergency business evacuation policy has unique challenges, including crisis plans for canines and students with disabilities. Having backup plans for your backup plan is a must, wherever your organization is located. Learn how to be prepared if the worst happens in this timely and informative session. Major Gifts Fundraising and Planned Giving Randi Yoder, American Public Media Individual giving still offers nonprofits the greatest opportunity for revenue growth, sustained donor loyalty and long term financial sustainability. How strong is your major gift program? Have you launched a planned giving program? What role can board members and volunteers play in advancing these programs? In this program, we’ll review the tenants of a strong major giving program, cover the basics of launching a planned giving program, discuss basic roles for volunteers and answer your questions about major individual giving. 18 Assistance Dogs International Conference 2018
S e s s ions Breeding Track Breakouts Panel: Culture of Collaboration—ABC Breeding Cooperative Caitlin Bonaldo, Dogs with Wings Assistance Dog Society Lauren Tyler, Begin University of Canine Studies Madeline Bruggeman, Saint Francis Service Dogs Amanda Nicholson, Susquehanna Service Dogs | Lisa Shaffer, Paw Print Genetics Zuhey Medina-Gonzalez, Southeastern Guide Dogs | Moderator: Julianne Larsen, Can Do Canines In order to achieve the common goals ABC Breeding Cooperative members share among diverse programs, a culture of collaboration is the most vital “piece of the puzzle” to ensure members remain open, cooperative, and encouraged to put our best genetic foot forward. Genetic Improvement Is Possible Through Selective Breeding Eldin Leighton, Canine Genetic Services, LLC. Genetic improvement occurs by correctly identifying genetically superior young dogs to become parents of the next generation. Knowing which young dogs are genetically superior, however, is the challenge of most breeders. Across the world, working dog breeding programs are beginning to use estimated breeding values (EBVs) to remove the guess-work of identifying these best young dogs. How to obtain EBVs will be explained along with how to use them to obtain genetic improvement. Practical Guidelines for Genetically Improving Health and Behavior Traits Jane Russenberger, Guiding Eyes for the Blind Practical instruction will be presented that any organization can use to produce healthier dogs with behavior traits desired for guide or service dog work. What data should be collected and what tests and scoring systems have proven to be helpful will be described. How this data can be used to improve successive generations for traits such as hip and elbow quality, confidence, thunderstorm fear, and body sensitivity will be explained. The Working Dog Project: The Behavioral Genetics of Success and Failure in Working Dogs Jessica Hekman, D.V.M., Ph.D., Broad Institute of MIT and Harvard Genomic tools have the potential to help working dog organizations boost success rates by informing breeding and placement decisions. However, they are incredibly challenging to build, as behavior is shaped by hundreds of genes—and environment. Our new Working Dog Project is collaborative initiative focused on tackling this challenge. By combining data from many types of working dogs, and from pet dogs, our goal is to develop well- validated genomic tools accessible to any organization. 19 Assistance Dogs International Conference 2018
S ession s Training Track Breakouts Accreditation Overview Lynn Hoekstra and Robin Dickson, ADI Accreditation Understanding of the complete Accreditation process and procedures. Panel: Autism Programs Around the World Alberto Alvarez-Campos and Claire Dickson, Assistance Dogs Australia Célia Schwank and Peter Kaufman, Stiftung Schweizerische Schule für Blindenführhunde Laura Edwards, Freedom Service Dogs | Danielle Forbes, National Service Dogs Training Centre Moderator: Robin Dickson, ADI Accreditation Learn about best practices from around the world with Autism Service Dogs. Behavior Checklist (BCL)—Assess Maturing Dogs Jane Russenberger, Guiding Eyes for the Blind The Behavior Checklist (BCL) has proved to be an easy to learn, open source scoring system for guide and service dog behavior. This presentation describes the testing situations at multiple age points, explains how the data are used to identify dogs needing intervention and shows how to screen candidates for breeding and as guide dogs. Results of our most recent analyses will be shared on the genetics of behavior for common behaviors important in guide dog work. Panel: Best Practices Utilizing Prison Dog Training Programs Lacy Gillotti, NEADS | Kaity McGinn, Can Do Canines | Mike Hanna, Paws with a Cause Moderator: Ken Kirsch, ADI Accreditation There are many prison-based dog training programs installed around the United States. However, they are not all the same and some are quite unique. Learn about various approaches to using prison programs to meet unique program needs and to maximize the quality of the dogs when they return to the training center. Challenging Assumptions Mike Hanna, Paws with a Cause A period of struggle and growth at Paws with a Cause taught us a lot about how to question ourselves. Training dilemmas relevant to many dogs and organizations will be provided. Some training dilemmas may be counter intuitive, challenging or controversial. Training trainers to learn how to build skills to overcome obstacles, not just look for someone or something to provide an answer. Objective 1: To create mental challenges or moral dilemmas to reflect on or discuss. The skill may be more important than the answer. Objective 2: Present some ideas that may help break through performance or production and placement barriers. 20 Assistance Dogs International Conference 2018
S e s s ions Client Participation in the Process of Training Service Dogs Laura Edwards, Freedom Service Dogs | Rick Yount, Warrior Canine Connection Many clients would benefit from a provider model that allows them to participate in a training process that happens over a period of time. Service dog organizations have the opportunity to develop programs pairing appropriate clients with a dog while teaching and training in small group settings. This course aims to instruct service dog providers in how to develop and establish these programs. Equipment Exchange Moderators: Robin Dickson and Ken Kirsch, ADI Accreditation Come see the latest in equipment for clients and training assistance dogs. We welcome you to share your best equipment ideas—even if they are homemade! Panel: Finding and Retaining Puppy Raisers Anna Jones, Assistance Dogs for Achieving Independence Kerry Lemerise, Guiding Eyes for the Blind | Brenda Kennedy, DVM, MS, Canine Companions for Independence | Moderator: Ken Kirsch, ADI Accreditation Every program is faced with the challenges of recruiting and retaining valuable puppy raiser volunteers. Learn from our panel on their best practices. Fly the Friendly Skies and Flight to Nowhere Sheila O’Brien, America’s VetDogs | Nancy Weitgenant, Can Do Canines Participants will learn training practices to prepare graduate teams for safe and successful airline travel. Learn about the world’s only canine “Flight to Nowhere.” The Magic of Games for Your Dog Sally Montrucchio, Next Step Service Dogs The Magic of Games is for the beginner to the advanced trainer—perfect for puppies to the advanced doggie student. Participants will be introduced to games that will engage their clients and dogs in the art of learning from positions, retrieval, problem solving and independent thinking while shortening the dog’s learning curve and having fun at the same time! By mixing games into a training session, clients will be eager for more. Professionally Guided Owner Service Dog Training JoAnn Turnbull and Glenda Laird, Handi-Dogs For over 40 years Handi-Dogs has been teaching people to train their own dog to be their own service dog. Learn about our processes from pre-application through certification phases. Examine staffing needs and nuances of this type of training vs. traditional training, including assessing appropriateness of both ends of the leash will be covered. 21 Assistance Dogs International Conference 2018
S ession s PTSD: What Programs Need to Know About Working With Veterans Sally Irvin, ICAN | Ken Kirsch, ADI Accreditation We will provide a general overview of how PTSD manifests in Veterans. More specifically this session will address: What is important for all program staff to know about PTSD; what is important for the front-line staff to know about PTSD; how to recognize growing anxiety and dissociation in veterans with PTSD; techniques to use to safely and effectively interact with veterans when they are in a heightened state; general suicide awareness training and the special issues of how suicide risk may present differently in veterans vs civilian population; practical actions to take when you believe a veteran is contemplating suicide. Reducing Reactivity Morgan Karol, Freedom Service Dogs Techniques will be discussed that can be used to help dogs who are reactive on leash. This typically consists of barking, growling, or lunging at specific triggers. Using corrective or punishment methods may suppress the behavior, but do not address the root cause, often leading to resurgence of the behavior. The method discussed in this presentation aims to change the dog’s emotional response to the trigger and provide them with an alternative behavior. Research Aimed at Quantifying and Optimising the Performance of Glycemia Alert Dogs Claire Guest, Medical Detection Dogs This session will describe a range of studies carried out at Medical Detection Dogs, aimed at quantifying and optimizing the performance of glycemia-alert dogs. In initial studies, clients reported improved quality of life, reduced fear of hypoglycemia, and significant studies have used owner-independent measures; CCTV and continuous glucose monitoring to explore differences in dog sensitivity and specificity, and to identify factors affecting this. Panel: The “Right” Job for the “Right” Dog Kim Hyde, Southeastern Guide Dogs | Laura Hilbert, British Columbia Guide Dogs Ken Kirsch, ADI Accreditation | Moderator: Robin Dickson, ADI Accreditation What behavior traits and temperament assessments are used when selecting a dog for a career for various types of assistance dogs. Panel: Service Dog Tasks Trained to Mitigate Military-Related PTSD Brett Simon, K9s for Warriors | Katie Young, Southeastern Guide Dogs Rick Yount, Warrior Canine Connection, Inc. | Moderator: Ken Kirsch, ADI Accreditation Through the use of video/PowerPoint and dog demonstrations, a variety of training procedures and tasks will be explained that help to mitigate military-related PTSD. 22 Assistance Dogs International Conference 2018
S e s s ions Strength and Flexibility Exercises for Assistance Dogs Jenny Barlos and Kim Holmes, Assistance Dogs for Achieving Independence Our dogs may become susceptible to repetitive motion injuries or weakness just like humans. They wear the same equipment and may be doing the same tasks over and over each day. These exercises and stretches can be done from an early age and throughout their lives to combat the effects and keep our dogs as strong and as flexible as possible. Training Demonstrations Exchange/TIps Moderator: Robin Dickson and Ken Kirsch, ADI Accreditation Learn unique tasks, tips and tricks for training assistance dogs. We welcome you to bring your best ideas to demonstrate and share! Veterans Administration Service Dog Benefit Program Joyce Edmondson, Veterans Health Administration This session will provide an explanation of the service dog benefits regulation and how we administer those benefits to eligible Veterans. We provide for guide dogs, hearing dogs, mobility dogs, seizure response dogs and mental health mobility dogs. Provide contact information for your programs and recommendations for most successful ways to work with VA medical centers to get the dog you provide to a Veteran insured under the benefit. 23 Assistance Dogs International Conference 2018
S peakers Keynote and Guest Speakers Thank you, Assistance Dog International members—We are grateful to all the members who provided speakers and panel participants, bringing their experience and expertise to the conference. This spirit of sharing knowledge is one of the things that makes Assistance Dogs International a great organization. Lori L. Jacobwith | Ignited Fundraising Named one of America’s Top 25 Fundraising Experts, Lori L. Jacobwith is an internationally-recognized master storyteller and fundraising culture change expert. She has more than 30 years’ experience helping nonprofit organizations raise $300 million dollars from individual donors. And counting. Lori has a passion for the positive. She helps find the “it’s possible” angle to most any fundraising challenge. Lori’s gifts and talents help executive directors, development directors and even fundraising committee chairs’ communicate powerfully to exponentially increase fundraising. Lori also delivers virtual fundraising communications training through her annual Ignite Your Fundraising Results program. In addition to Fire Starters her must-read weekly blog, Lori created the only step-by-step training program that marries the art of fundraising with the power of storytelling. The Complete Storytelling System provides a “home-study” experience to deeply engage board members and catapult individual donor fundraising to unbelievable levels of success. A longtime member of the Association of Fundraising Professionals, Lori holds a BA from the University of Minnesota and additional training from Indiana University’s Fund Raising School. 24 Assistance Dogs International Conference 2018
S p e a ker s Duncan Edwards and Helen McCain | Dogs for Good Duncan has worked in the assistance dog world for over 21 years, beginning his career at Dogs for Good as an instructor training assistance dogs for physically disabled adults. As the charity grew its services to support both children and adults with complex needs, Duncan has taken an active role in providing services that are centred around both the needs of each individual and family and the wellbeing of dogs. He is passionate about the human-dog bond and the charity’s belief that by developing mutually beneficial partnerships the impact can be truly life-changing. Duncan’s current role as client services manager includes leading a team of instructors who match and train assistance dog partnerships for children and adults with physical disabilities and children with autism. He also manages the charity’s innovative Family Dog service where parents attend workshops and have access to on-going support from the charity’s specialist team to support a child with autism through a well-trained pet dog. Helen McCain is Director of Training and Development at Dogs for Good. Over many years Helen has led the development of assistance dog services to help adults and children with a wide range of disabilities and also children with autism. The charity was the first to bring assistance dog services for children to the UK in 2003 and Helen personally trained the charity’s first autism assistance dog in 2007. Helen has played an integral role in setting standards for Assistance Dogs International and is also an assessor of assistance dog organisations around the world ensuring a high level of standards in all accredited organisations. Helen was instrumental in developing Dogs for Good’s Community Dog service, training therapy and activity dogs to work alongside specialist handlers in schools and communities. Together they help adults and children overcome specific challenges and develop life skills. 25 Assistance Dogs International Conference 2018
S peakers Russ Turner | People Incorporated Mental Health Services Russ Turner, MA, MS, is the Director of People Incorporated’s Training Institute. During his 12 year tenure he has developed and taught a curriculum of training classes in subjects related to behavioral health for mental health professionals and agencies and organizations in the community including law enforcement, healthcare, and social services. He trains trainers, works with leaders, and has consulted and coached on numerous mental health related projects. He has worked as a teacher or trainer for over 25 years in a variety of countries and settings including Japan, the Czech Republic and the UK. His teaching philosophy is that adults learn best when they are challenged, the material is applicable to work situations, and sessions are interactive and engaging. 26 Assistance Dogs International Conference 2018
S p e a ker s Jon Austin | Austin Group Jon Austin specializes in issue and crisis communications management for companies, non-profits and government agencies. In 2001, he spent six days with United Airlines in response to the September 11th attacks. In 2014, Austin embedded with the Saudi Arabian Ministry of Health on issues related to infectious diseases. In 2018, he staffed Minnesota’s Joint Information Center alongside local, state and federal agencies in support of Super Bowl LII. He is a veteran of more than 20,000 media interviews. Heather Christopherson | H.A. Christopherson & Associates For over 20 years, Heather has been working with small to large nonprofits to advance their goals in fundraising, donor communications and volunteerism. Heather earned her BA in Sociology & Political Science from the University of Pittsburgh, as well as a Masters in Public Administration with a specialization in nonprofit management and fundraising. She has been a Certified Fund Raising Executive since 2003 and is a 2015 alum of the James P. Shannon Leadership Institute at the Amherst H. Wilder Foundation. 27 Assistance Dogs International Conference 2018
S peakers Joyce Edmondson | Veterans Health Administration Joyce is a 35+ year employee. Joyce has held several different positions from bed side nurse to central office policy. She was assigned to service dogs in September 2010 and has been working with congress and other stakeholders to provide the best for Veterans everywhere with regard to service dogs. She is working with other agencies to advance service dogs in the public. Jessica Hekman | Broad Institute of MIT and Harvard Jessica Hekman received her DVM from the Tufts Cummings School of Veterinary Medicine in Massachusetts, where she also received a Master’s degree for her work on stress behaviors in hospitalized dogs. After graduation, she completed a year-long internship specializing in shelter medicine at the University of Florida Maddie’s Shelter Medicine Program. She received her PhD in genetics at the University of Illinois Urbana- Champaign, studying a group of foxes (often known as the “Siberian silver foxes”) which have been bred over many generations to be friendly to humans. She is currently working at the Broad Institute of MIT and Harvard as a postdoctoral associate, studying the genetics of behavior in pet dogs through the Darwin’s Ark project and the genetics of working dogs through the Working Dog Project. 28 Assistance Dogs International Conference 2018
S p e a ker s Eldin Leighton | Canine Genetic Services, LCC Eldin A. Leighton, PhD, retired from The Seeing Eye in 2015. For 20+ years, he managed their breeding program producing 500-600 puppies per year. In 1973, the US Army assigned him as Research Geneticist to the Superdog Project, a research effort begun in 1968 to genetically improve the military working dog. He and Jane Russenberger are the authors of IWDR, the International Working Dog Registry. He and his son Samuel own a consulting business, Canine Genetic Services, LLC. Randi Yoder | Minnesota Public Radio and American Public Media Randi Yoder, senior vice president/chief development officer for Minnesota Public Radio and American Public Media, oversees major individual, planned and institutional giving and leads a $75M capital campaign. Prior to joining the organization in March 2011, Yoder held executive level development positions with the Greater Twin Cities United Way; St. Catherine University; and the Carlson School of Management at the University of MN. She also has served as an associate with Hanson, Henley Yoder and Lamb and president of Yoder Henley Development Resources. 29 Assistance Dogs International Conference 2018
Entertainment Entertainment Kevin Kling | Monologist and Playwright Monologist and playwright Kevin Kling grew up in Osseo, Minnesota and graduated from Gustavus Adolphus College. He has performed his plays in Sweden, Sydney and Perth, Australia, Edinburgh, Scotland and in the Czech Republic. His autobiographic piece Home and Away premiered at the Seattle Rep and moved to Second Stage Theater, off Broadway, under the direction of David Esbjornson, where it received a received a Drama Desk Award nomination. His plays have been produced at The Goodman Theater, The Jungle Theater, the Denver Center Theater, Seattle Rep, the Cincinnati Playhouse, Interact, the Guthrie and regional theaters throughout the country. He has been awarded fellowships from the National Endowment for the Arts, The McKnight Foundation, The Kevin Kling | kevinkling.com Minnesota State Arts Board, The Bush Foundation, The Jerome Foundation. He is a McDowell Fellow and has received the Whiting Award, the A.P. Anderson Award, the VSA Jeahny, and the Eric Peterson Award. Kevin was officially appointed the Minneapolis Story Laureate by Mayor RT Rybak in 2014. He appears often at the National Storytelling Festival in Jonesborough, Tennessee, has been a frequent commentator for National Public Radio’s “All Things Considered”. He has authored five books, The Dog Says How, Holiday Inn, Big Little Brother, Big Little Mother and On Stage with Kevin Kling. His book, Come and Get It, was chosen as the 2012 Minnesota Center for Books Arts “Winter Book”. Kevin has produced six storytelling CDs. 30 Assistance Dogs International Conference 2018
Notes
Assistance Dogs International Conference August 19-22, 2018 | Minneapolis, Minnesota Title Presenting Sponsors ® Keynote Speaker Sponsor Bronze Sponsors Donor Vendors 4Legs4Pets Bold Lead Design, LLC Planet Dog Foundation BrilliantK9 Canine Genetic Services, LLC Dog Tracker NutriSource Paw Print Genetics Ruffwear Inc. Layout design by Sarah Lennander Cover illustration by Cheyenne Smith
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