An open letter to Inverclyde - Inverclyde Council

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An open letter to Inverclyde - Inverclyde Council
An open letter to Inverclyde
   It’s been a year like no other –     rules to keep ourselves and each       Nobody will look back on 2020
and here’s hoping we won’t have         other safe. The rules are being        with any great fondness,
to endure the likes again. While        relaxed to allow families to reunite   but there have been many
2020 has undoubtedly been filled        but please only do so if you feel      highlights individually and
with more than its fair share of        it is absolutely necessary and         collectively and we
heartache and misery, we’ve seen        heed the national guidance to          can take a lot of comfort
first-hand some of the incredible       help protect us all.                   and indeed happiness
work done across the public,                                                   from the roles we played
private and voluntary sectors           As always, support is available        in supporting Inverclyde.
in tandem with people in our            during the festive period for
communities. The efforts of staff       anyone who needs it and more           The time-honoured tradition
from across the council and the         about that can be found inside         of looking ahead to the 12
health and social care partnership      and on the council website –           months ahead has taken
to continue to deliver essential        www.inverclyde.gov.uk. It’s a time     on greater significance this
services during one of the most         of joy and celebration for many        year. While there will be
turbulent periods in our lifetimes      people but not everyone. Please        more challenges along the
has been nothing short of heroic.       look out for friends, family and       way and while the pandemic
Inverclyde has been at its best         neighbours who may be struggling.      is far from over, there is
during this pandemic uniting as         We could all do with a pick-me-up      light at the end of the
a community to help each other          and I’m delighted that the council     tunnel.
during the darkest of times. That       has teamed up with the Beacon
                                                                               Thank you all for your efforts
is something to be proud of. Even       Arts Centre to produce a festive
                                                                               this year. Have a happy and safe
though this Christmas will be like      film and making it free to view
                                                                               Christmas – and here’s to a happier
no other before, we can still rejoice   for the whole of Inverclyde. More
                                                                               new year.
and look to the future with hope        details about this can be found
and optimism. In doing that, we         below, including how to book your      Councillor Stephen McCabe
must also continue to stick to the      virtual ‘front row seat’.              Leader of Inverclyde Council

                                                                                                                     Rediscover your local
                                                                                                                     village and town centres
                                                                                                                     this Christmas.
                                                                                                                     Shopping in small, local
                                                                                                                     businesses helps keep
                                                                                                                     our local economy healthy
                                                                                                                     and supports someone’s
                                                                                                                     livelihood.
                                                                                                                     Gifts can be much more
                                                                                                                     personalised too.
                                                                                                                     Discover your Inverclyde.

                                                                                                  DISCOVERINVERCLYDE .COM

                                                                  inverclyde.gov.uk
An open letter to Inverclyde - Inverclyde Council
Christmas & New Year

                                                                        opening hours
The Municipal Buildings and all Council Offices        The Scottish Welfare Fund service will be closed on Friday 25 and
will close at 5pm on Thursday 24 December 2020 Monday 28 December 2020 and also Friday 1 and Monday 4 January
for business purposes and will re-open on 5            2021. The Service is available between the 29 and 31 December 2020.
January 2021 at 8.45am. The Customer Service
Centre telephone lines will close to the public at     The contact telephone number to be used for applications is 01475
4.30pm on 24 December 2020.                            714444 and will be available between 9am and 3pm.
    ENVIRONMENT, REGENERATION                The civic amenity/recycling centres at       EDUCATION, COMMUNITIES AND
    AND RESOURCES                            Pottery Street and Kirn Drive opening  hours ORGANISATIONAL DEVELOPMENT
                                                             Date              Pottery Street Kirn Drive
   ENVIRONMENTAL AND PUBLIC PROTECTION                                         cars and vans cars only               COMMUNITY HALLS
   Environmental and Public Protection offices               Mon 21 Dec 20     8am - 5.50pm     8am - 5.50pm         For information regarding opening times of
   will close to the public at 5pm on Thursday               Tue 22 Dec 20     8am - 5.50pm     8am - 5.50pm         Community Halls, please see Inverclyde Leisure’s
   24 December 2020. The offices will re-open at             Wed 23 Dec 20     8am - 5.50pm     8am - 5.50pm         Festive Notices on www.inverclydeleisure.com
   8.40am on Tuesday 5 January 2021.                         Thu 24 Dec 20     8am - 4.50pm     8am - 4.50pm
                                                             Fri 25 Dec 20     CLOSED           CLOSED               LIBRARIES
   Christmas and New Year refuse collection                                                                          All Inverclyde Libraries are currently operating
                                                             Sat 26 Dec 20     10am-3.50pm      10am-3.50pm
                                                                                                                     restricted opening hours due to COVID-19
   Normal day of       Revised day of                        Sun 27 Dec 20     8am - 5.50pm     8am - 5.50pm         guidelines. All libraries will close from 2pm on
   collection          collection
                                                             Mon 28 Dec 20     8am - 5.50pm     8am - 5.50pm         Thursday 24 December with the exception of
   Mon 21 Dec 2020     Sun 20 Dec 2020                       Tue 29 Dec 20     8am - 5.50pm     8am - 5.50pm         Kilmacolm Library which will close on Wednesday
   Tue 22 Dec 2020     Mon 21 Dec 2020                       Wed 30 Dec 20     8am - 5.50pm     8am - 5.50pm         23 December at 2pm. They will re-open on Tuesday
   Wed 23 Dec 2020     Tue 22 Dec 2020                                                                               5 January 2021 when the current hours will resume.
                                                             Thu 31 Dec 20     8am - 4.50pm     8am - 4.50pm
   Thu 24 Dec 2020     Wed 23 Dec 2020                       Fri 1 Jan 21      CLOSED           CLOSED                Central Library                 10am - 2pm
   Fri 25 Dec 2020     Thu 24 Dec 2020                       Sat 2 Jan 21      CLOSED           CLOSED                Kilmacolm Library               CLOSED
   Mon 28 Dec 2020     Sun 27 Dec 2020                       Sun 3 Jan 21      8am - 5.50pm     8am - 5.50pm          Port Glasgow Library            10am - 2pm
   Tue 29 Dec 2020     Mon 28 Dec 2020                       Please ensure you visit 15 minutes before closing        South West Library              10am - 2pm
   Wed 30 Dec 2021     Tue 29 Dec 2020                       time. Please note on occasion Kirn Drive depot           Gourock Library                 10am - 2pm
   Thu 31 Dec 2021     Wed 30 Dec 2020                       may close within the above hours due to being full
                                                                                                                      Inverkip & Wemyss Bay Library   10am - 2pm
   Fri 1 Jan 2021      Thu 31 Dec 2020                       to capacity. If this occurs please use the Pottery
                                                             Street Depot. Do not leave anything outside the
   Mon 4 Jan 2021      Tue 5 Jan 2021                                                                                HEALTH AND SOCIAL CARE
                                                             gates.
   Tue 5 Jan 2021      Wed 6 Jan 2021                                                                                PARTNERSHIP
                                                             BURIAL GROUNDS AND CREMATORIUM
   Wed 6 Jan 2021      Thu 7 Jan 2021
                                                             No cremations or interments will take place on          SOCIAL WORK SERVICES
   Thu 7 Jan 2021      Fri 8 Jan 2021                        Friday 25, Saturday 26 and Monday 28 December           The undernoted Social Work Offices will be closed
   Fri 8 Jan 2021      Sat 9 Jan 2021                        2020 nor on Friday 1 and Saturday 2 and Monday          on Friday 25 and Monday 28 December 2020 and
                                                             4 January 2021. There will be access to all             also Friday 1 and Monday 4 January 2021.
   If refuse collections are delayed due to adverse          Cemeteries and the Garden of Remembrance at
   weather, please put your bins out by 7am each day         the Crematorium. Due to Government restrictions         Centre                            Phone number
   to allow collection at the earliest opportunity. Large    the Book of Remembrance will not be available for       Hector McNeil House               715365
   cardboard packaging and additional recyclates             viewing on these dates but can be viewed online at      Criminal Justice Office           715365
   can be placed beside your blue bin for collection.        www.Inverclyde.gov.uk
                                                             Alternative arrangements for viewing an entry can       Hillend Centre                    715949
   Regular winter updates can be found by visiting the
   Winter Updates section of the Council’s website           be made by contacting the Crematorium Office,           Assessment and Care               715010
   at www.Inverclyde.gov.uk Alternatively, call the          1 South Street, Greenock (715658/9).                    Management
   automated winter helpline on 712713. The last bulk                                                                Homecare Services                 715014
                                                             REGISTRATION SERVICE
   uplift service prior to the Christmas period will be on                                                           Princes St House                  715270
   16 December 2020. The service will resume on 6            (Births, Deaths and Marriages)
   January 2021.                                             The Registration Office located at the Customer         EMERGENCY SOCIAL WORK             0300 343 1505
                                                             Services Centre at Municipal Buildings, Greenock        SERVICES can be accessed
                                                             will be closed on Friday 25 and Monday 28               by contacting the social work
                                                             December 2020 and also Friday 1 and Monday 4            standby service on freephone
                                                             January 2021. A telephone appointment system
                                                             will be in operation for Registration purposes
                                                             between the hours of 9am and 4pm on Tuesday 29,         FUTURE COUNCIL HOLIDAYS
                                                             Wednesday 30 and Thursday 31 December 2020              Good Friday - 2 April 2021
                                                             (714250).                                               Easter Monday - 5 April 2021
                                                             If there is a need for an emergency death               May Day - 3 May 2021
                                                             registration outwith these times, please contact        Christmas - 25 & 26 December 2021
                                                             your funeral director who will assist you with making
                                                             an appointment; alternatively you can contact
                                                             the Councils out of hours service (719999) or the
                                                             Police (101). Recorded information on emergency
                                                             procedures can also be obtained by telephoning the
                                                             Registration Office at the number given above.

                             Find updates on Covid-19 at www.inverclyde.gov.uk/coronavirus
An open letter to Inverclyde - Inverclyde Council
Local support groups
e: admin@cvsinverclyde.org.uk
t: 01475 711733
w: cvsinverclyde.org.uk

  Practical Support                                  Food                                               Finance/employability                                Mental health & wellbeing
Inverclyde Carers Centre                           Inverclyde Foodbank i58 Project                    Financial Fitness                                    Compassionate Inverclyde, in
Lorna MacDonald 01475 735180                       Leslie Enabuleie/Fraser Donaldson                  Paul Findlay 01475 729239                            partnership with Morton in the
* Closed the Christmas & New Year public          07506 530638                                       • Closing at 12.30pm on 24/12/20 and reopen         Community & River Clyde Homes
   holidays. Information, support and advice       • Accepting referral from partner                    on 06/01/21.                                      Alison Bunce 07540 766381
   available via telephone and email.                 agencies for Christmas food parcels.                                                                 • Jolly Boxes containing Christmas cards,
                                                   • Toy Bank accepting donations of toys            DWP                                                     handmade gifts and food items being
Inverclyde Council & CVS                              and/or money for children & young                                                                       distributed within the community alongside an
Inverclyde Isolate & Support                          people 0-18 yrs. Donations welcome at           • Closed Christmas & New Year public                   offer of a call from a volunteer.
Service                                               foodbank or purchased online & shipped             holidays.
                                                                                                                                                           • To donate items or get involved get in touch.
                                                      directly to the foodbank (i.e. Amazon).         • Universal Credit support on 0800 328 5644
Roisin Dillon
                                                   • Referrals for the toybank can be alone or in    • Jobseekers Allowance on 0800 055 6688
• Support to those self-isolating due to
   a positive Covid-19 test or exposure to
                                                      conjunction with a food referral.
                                                                                                      • For more information visit www.gov.uk
                                                                                                                                                           Mind Mosaic
   someone who has tested positive.                • Standard food provision still available                                                              Gwyneth MacDonald 01475 892208
                                                      during the Christmas period, albeit
• Supporting individuals with access                                                                 Christians Against Poverty                           • Closed from 23/12/20 to 05/01/21.
                                                      with reduced opening hours. Open on
   to essential items, such as food and                                                                                                                    • Emergency contact information is available
                                                      Wednesdays: 23/12/20, 30/12/20 and              Alistair McAlees 01274 760720
   prescriptions by phoning 01475 715274.
                                                      06/01/21. Resuming normal opening hours         alistairmcalees@capuk.org                               for anyone who may need support while the
                                                      thereafter.                                                                                             office is closed.
                                                                                                      • CAP Debt help will not be available to new
  Parenting Support                                Belville Community Garden Trust                       clients from 24/12/21 to 04/01/21
                                                   Laura Reilly 01475 726034                          • Existing clients can contact Alistair McAlees    Your Voice
                                                   • Closed over Christmas and will reopen             in an emergency throughout these times.            Karen Haldane 01475 728628
Barnardo’s
                                                      05/01/21                                                                                             • Closed Christmas & New Year public
Martin Mathieson / Marie Pye 01475 728493
• Closed Christmas & New Year public              • Still receiving surplus food, may have          Inverclyde Advice First                                 holidays.
   holidays.                                          emergency food boxes on a small scale.          01475 715299                                         • Community Connectors will continue to
• Current service users will receive wellbeing                                                       • Closed between Christmas & New Year.                 provide isolation calls over the holiday period.
                                                   Branchton Community Centre                                                                                 Email: sean.macfarlane@yourvoice.org.uk
   check-ins and new referrals accepted.           Willie Wilson 01475 638481                         • Advice Workers will be available to deal with      for new referrals.
                                                   • Christmas Day meal to be delivered                any emergency situations, contact via the
Home-start                                                                                              main HSCP switchboard number                       • Shopmobility will be open (by appointment
                                                      Christmas Eve.                                                                                          only) from 10am to 3.15pm on 30/12/20.
Iain MacDonald / Lisa Carberry 01475 603441                                                             01475 715365.
                                                                                                                                                              Email andy.logue@yourvoice.org.uk
• Continuing to support existing clients over
                                                   The Pantry
   the Christmas period.                           Andy McCann, The Trust 01475 553354                The Trust
                                                   • Perfectly good, surplus goods to help reduce    Allan Johnstone 01475 553300                         SAMH
                                                      waste while providing high quality tinned and   • Closed from lunchtime 24/12/20 to 04/01/21,      Ann Reid 01475 806013
                                                      fresh food.
  Recovery support                                                                                      opening again 05/01/21.                            • Support service at Regent Street will continue
                                                   • Located 115 Grieve Road Greenock                • Port Glasgow Business & Training Centre will        throughout the festive season Monday to
                                                   • Open 29/12/20 - 10am to 12pm & 05/01/21 -        re-open 11/01/21.                                     Sunday 9am to 9:30pm.
Inverclyde Alcohol and Drug                            10am to 12pm.                                                                                       • SAMH Gateways staff can offer tools
Recovery Service                                                                                                                                              & techniques to reduce anxieties, build
Susan Crawford 01475 715353
                                                                                                      Scottish Welfare Fund
                                                                                                                                                              confidence and resilience using self
                                                                                                      Discretionary Payments Team
* Based within the Wellpark Centre in               Spiritual Support                                01475 714444
                                                                                                                                                              management approaches.
   Greenock and continuing to accept self
   referrals and referrals from GPs, social work                                                      • Support for Crisis Grants, Community Care
   and other agencies.                             Westburn Church                                      Grants and the Self-isolation Support Grant
                                                   Karen Harbison 01475 722694                          applications.
                                                                                                                                                             Community Justice
Scottish Families affected by                      • Toy collection going to Inverclyde HSCP’s       • Closed Christmas & New Year public
                                                      social work department for distribution.          holidays, reduced staff other day.                 Faith in Throughcare
Alcohol & Drugs
                                                   • Accepting donations for Compassionate           • Telephone support available from 9am to           Robbie Miller 07542 149372
Daryl McLeister 07554 686672                          Inverclyde’s Jolly Boxes.                          3pm on 01475 714444.                              • Closed 24/12/20 to 29/12/20 & New Year
• Closed 25/12/20 to 3/01/21, reopening           • Small bags containing Christmas messages
   04/01/21                                                                                                                                                • Volunteers available as normal for existing
                                                      will be tied to the railing outside the                                                                 clients.
• Some provision in place via SFAD’s                 church and are available for anyone in the
   National Helpline, available by phoning 08080                                                                                                           • Support at Lyle Gateway community café will
   101 011 or using the website chat function at
                                                      community.
                                                                                                        Access to green space                                 conclude on 22/12/20 and begin on 05/01/21.
   Financial/Employability                         St Mary the Virgin
   www.sfad.org.uk                                 SEC Port Glasgow                                   Auchmountain Glen Project                            SHINE
                                                   Julie Tarrant - volunteer 07983438817 or           Jim Clabby 07935 004713                              Claire McGuire 0141 331 6200
Inverclyde Recovery Café                           01505 873476                                       • No activities planned over the Christmas          • National mentoring service for women
Jamie Conway 01475 728628                          • Heartland Circle group for people with early       period.                                              offenders.
                                                      stage dementia and the elderly.
• Closed 18/12/20 to 08/01/21                                                                                                                              • Service is available year round, with support
                                                   • Members receive weekly or fortnightly calls     The Bothy                                               currently being delivered over the phone.
• Information, support and advice available
                                                      from a volunteer, a Christmas card, selection
   via telephone and email.                                                                           Lorna McCartney
                                                      box & toiletries.
                                                                                                      • Leisurely Health Walks during the Christmas
Moving On Inverclyde                               St John the Evangelist’s Church                       period - Monday, Tuesday, Wednesday and
Bruce Thomson 01475 735200                         SEC Greenock                                          Friday- all welcome.
                                                   Rev Wilhelmina Nesbitt 01475 732441                • See httttps://www.facebook.com/
• Closed from 24/12/20 to 05/01/21, with
                                                                                                         InverclydeBothy for details.
   occasional telephone support available as       • Donations of goods for Starter Packs
   required.                                          Inverclyde and Compassionate Inverclyde’s       • Booking essential - please email
                                                      ‘Back Home Boxes’ welcome.                         thebothyinverclyde@cyclinguk.org

                     Need provisions, support and advice, call the COVID-19 helpline: 01475 715275
An open letter to Inverclyde - Inverclyde Council
Food
 support
 This Christmas will be                       Parklea Branching Out -
 tougher for some than                        Although closed from the 23 Dec until
                                              Wed 6 Jan, emergency food can be
 usual, but nobody should                     arranged by phoning 07940 545 234.
 have to face going hungry.
                                              The Pantry -
 If you find yourself in need of an           Run by The Trust, anyone can join for
 emergency food supply over the
                                                                                                                      CLEAR YOUR HEAD
                                              an initial £1 annual membership fee.
 Christmas break, please contact
                                              This then allows anyone to purchase
 one of the following agencies:               a weekly voucher £2.50 voucher to fill
                                              their bags with goods worth £10 - £15.
 Inverclyde Food Bank -
 Our local foodbank can provide a three       The Pantry will only be open Tues 29                                                     Mind all over the place? It’s OK not to feel yourself
 day emergency food box.                      Dec and Tue 5 Jan and then back to                                                        right now. But simple things like moving more,
                                              normal opening hours from Sat 9 Jan.                                                      doing what you enjoy and keeping to a routine
 Contact: 01475 787177 /
          07506 530 638                       The Pantry usual opening hours:                                                           can help get you through these unusual times.
 Email: inverclydefoodbank@                  10am to 3pm Sat Mon,
          thei58project.com                   Tue, and Fri for delivery                                                                      For more tips on staying positive during the
                                                                                                                                            coronavirus outbreak visit clearyourhead.scot

                                                                                                                                      For more advice and information
                          For Inverclyde Christmas                                                                                    about local support groups within
                          and New Year community                                                                                        Inverclyde, contact our Covid
                          pharmacy openings go to:                                                                                           Support Helpline on
                                                                                                                                                                01475 715275
                          nhsggc.org.uk

COVID SUPPORT
HELPLINE
                                                                                                      Council tax
                                                                                               00660002_SGV LINKS C-19 Mental Health Partner A4 Poster.indd 1                                         01/05/2020 14:18

Inverclyde residents can call this
number for assistance with access
                                                                                                      e-billing
to provisions, support and advice:                                                                      Sign up now for e-billing

01475 715275
Monday to Thursday 9am - 5pm / Friday 9am - 4pm
                                                                                                        Receive your council tax
                                                                                                        bill on line in 2021.
                                                                                                        Let’s go green together by reducing our use of paper!
                                                                                                        Sign up today at:
inverclyde.gov.uk/coronavirus                                                                           inverclyde.gov.uk/counciltaxonline

Have a happy and                                                      • Plan
                                                                      some
                                                                                                                                                                       Did you know - one pack of sanitary
                                                                                                                                                                       pads can contain up to five carrier

safe Christmas
                                                                   alcohol free
                                                                       days                                                                                            bags worth of plastic. That’s a lot
                                                                  • Eat before                                                                                         of single-use plastic and money
                                                                 and whilst you                                                                                        adding up over time.
The festive period will be very different this year.              are drinking
While it’s important to celebrate think about your alcohol         • Remember                                                                                          That’s why we’re offering FREE
use and what it might mean for keeping you and others safe.    alcohol lowers your                                                                                     menstrual cups, reusable pads and
                                                                                                                                                                       period pants as part of our online
                                                              inhibitions, making it
Inverclyde Alcohol and Drug Recovery                          more likely you won’t
                                                                 socially distance
                                                                                                                                                                       period products service - save the
Service 01475 715353                                          • Try alternating soft                                                                                   environment and save money!
inverclydeadp.org.uk                                          drinks with alcoholic
                                                                      drinks
                                                                                                                                                                       You can order various FREE
                                                      • Try some non-alcoholic beer, wine
                                                          or cider alternatives instead
                                                                                                                                                                       products here...
                                                                                                                                                                       inverclyde.gov.uk/
                                                                                                                                                                       freesanitaryproducts
                                                      • Save your alcohol use for when you
                                                           are in your own household -
                                                                stick to your limits

                                                               Don’t drive whilst using
                                                                                                                                                                       #InverclydeCares     #PeriodDignity
                                                            alcohol or drugs! Don’t risk it!

       Recycle your Christmas tree for FREE at our recycling centres: inverclyde.gov.uk/recycling
An open letter to Inverclyde - Inverclyde Council An open letter to Inverclyde - Inverclyde Council An open letter to Inverclyde - Inverclyde Council An open letter to Inverclyde - Inverclyde Council An open letter to Inverclyde - Inverclyde Council
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