AGSM CAREERS MONTH 2015 - DAILY SUMMARY - AGSM @ UNSW Business School Career Development Centre - UNSW Business ...
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AGSM CAREERS MONTH 2015 DAILY SUMMARY AGSM @ UNSW Business School Career Development Centre Never Stand Still Business School
Attendees –– Ahmed Fahour, CEO - Auspost Brad Noakes, Partner & Managing Director –– Melodie Potts Rosevar, CEO – Teach for Michael Schniering, Principal Alumnus 2010 Australia - revolutionising education system Dorothee Ihm, Project Leader Alumnus 2011 –– Adam Jacobs, Co-Founder of The Iconic Paul McNamara, Project Leader Alumnus 2012 –– There is a real diversity in what the BCG Frederik Mayeres, Consultant Alumnus 2015 people go on to do and you are encouraged Maisie Farmer, Recruitment Lead to follow your passions BCG global firm | 80+ offices | 46+ countries –– Very serious about social impact and undertake >300 social impact projects –– BCG is rapidly growing, the past several years annually has seen the firm has double in size, growing –– Working with Bill and Melinda Gates, worked the fastest out of all the strategy firms on addressing global malaria problems, were –– Operating in four cities domestically - Sydney, engaged to assist on the response to Ebola Canberra, Perth and Melbourne outbreak and delivered a plan to help Ebola –– Diverse portfolio, every year about 30 be contained different clients across all industries –– Have worked for over decade on supporting –– Diverse set of people, +21 nationalities the indigenous empowerment through Darwin throughout the organisation, large focus on Foundation international recruiting Brad Noakes –– 49% female pipeline to partnership –– Been with BCG for twelve years –– 75% work performed is with repeat clients –– What they are seeing today is that the –– About a third of clients have been with BCG demand for strategic advisors is increasing for >19 years dramatically –– Consulting isn’t easy, interesting but tough –– Industry and government departments need –– Work life balance is taken very seriously assistance to navigate the fast changing –– BCG recently collaborated with Professor business environment Leslie Perlow (Harvard), Sleeping With Your Dorothee Ihm Smart Phone –– Joined AGSM from Germany in 2010 –– People were feeling like the demands from –– Background in cultural studies and geography, business meant you had to be ‘on’ all the time did masters in geography before commencing –– Took findings from the study and implemented MBA PTO - Predictability, Teaming, Open –– Never thought she would use the geography Communication masters in professional life, but used advanced –– This initiative has drastically changed the geo analysis on BCG engagements, got to working environment and career satisfaction apply geo spatial analysis –– Training is taken very seriously, invest 4.5 –– Importance on industry focus/expertise, not weeks training for each person annually so typical when joining BCG at Consultant –– Structured training, Regional training, In- level, joined with a bit of a focus on telco and house training, Global training, importance placed on mixing with international BCG media and has been able to work on several offices very high stakes telecommunication projects –– Day to day learning in the project environment, to enhance specialisation peer to peer learning, consulting role helps –– Best part of working with BCG is that you are you grow much faster than perhaps the working on issues that are important to the corporate environment, stretches you faster CEO, can work on projects worth billions of –– BCG take their alumni relationships very dollars, projects that are changing the path of serious this country and large organisations
–– As you are generally working in small teams, BCG Digital Ventures your input is impacting change, you can see –– About 18 months ago started BCG DV, the results of your work founded in LA and has grown through –– Undertook an engagement in Singapore in acquisition and organic growth, fast growing 2013, started as a three week project, ended –– Work with clients to come up with new up being 4/5 months, not an industry she was products, services, new venture ideas, familiar with, had to strengthen other muscles, innovation sprint, potential opportunities to disrupt got home every other week, enjoyed getting –– Will bring in mix of skills, designers, customer to know new city, new team, engagement was research, entrepreneurs, to work with clients a good example for apprenticeship, concept to rapidly prototype new business of learning from your peers, learning in that –– Sydney office started with an acquisition and case experience is now working with several core clients –– Worked under project leader, only one year –– In terms of intake, look for slightly different ahead in tenure but saw how fast you learn skill set, project management, technology, –– There are a range of opportunities to work digital skills abroad, temporary transfers, structured one –– Run as a separate business, recruited through year exchanges a different stream –– Heading up local BCG women’s initiative, What does a typical engagement team The X Files look like and how does an MBA fit in? –– Not meant to give women an unfair advantage Paul: but to foster a sense of affiliation within the –– There is no typical answer, his first project organisation consisted of a team of two, has worked in –– They run a few events annual to create a teams of 15/20, the average is around 4/5 community of women within BCG, providing people support, working with senior female role –– Role of consultant, you are expected to models, try to pair more junior women with engage from your very first project, you will senior leaders, mentorships, encourage work closely with senior consultants for the everyone to learn about flexible work first three months but you are expected to talk up and have input arrangements –– You are hired for your experience and smarts –– Part time is available at BCG, very strong and are expected to be ‘on’ straight away commitment to make client facing roles Nicole: available on a part time basis –– Worked across a variety of projects since –– Strong market position means they can factor joining after MBA, you are expected to in flexible work options for client engagements leverage your background, clients expect to Michael Schniering hear from you –– Pretty well balanced across industry sectors, –– It is important to have an understanding the organisation dynamics, complexities involved mix of public and private engagements, in implementing projects, in building those banking, telco, media, consumer relationships –– Undertake large scale major transformation, whole company transformation, new growth Does BCG play in the healthcare models, new business build, mainly in the landscape? private sector, helping companies to use their –– Performed work both with federal government data effectively and private –– Engaged to look at the evolving roles of How much time for Sydney consultants insurance providers in healthcare space, spend on international projects? there is lots of disruption in this sector, –– First year is spent working primarily out looked at the utilisation of cost of care, public of Australia, they like to ensure you are policy at a national level, work with pharma trained up before you can undertake an on bringing new products to market, its an ambassadorship/temporary transfer interesting and dynamic sector, in the midst –– Gets lots of opportunities to work overseas of change and disruption but has worked primarily in Sydney due to –– Brad: working with one of Australia’s largest health insurers, going from insurer to assurer, family commitments how they think about their customers
–– Traditionally consulting has been fee for –– Same goes with working with clients, they service, more akin to other professional work very much hand in hand, try and affect services change at all levels of the business, focused –– Long time ago clients demanded more in on impacting change throughout the client terms of committing to delivering an outcome business, not just at the CEO level and impact BCG results now being linked to –– Frederik: openness in regards to client work, result of client the door is always open, there are no stupid –– More innovative structures being used to questions affect the outcome clients are trying to –– Currently working in case with DV, achieve communicated very clearly that we have –– Committed to working with client to figure out only started, most knowledge sits within the what the best option is for them, particularly organisation in large scale transformation projects What are they looking for? Which sector is expecting the most –– Creativity and curiosity, looking for analytical growth? thinking and willingness to bring new ideas –– Australian economy is seeing massive and experience disruption across all sectors –– Curiosity as to what the underlying cause is –– BCG run a portfolio and don’t try to concentrate for the clients on any particular area, see growth in all areas –– They want you to be interested and enthusiastic –– Have some big bets but typically against through interview and application process, sectors that they are underweight in but don’t not too interested in the answer, want to see have a crystal ball, can’t predict who will be how you get there, want to see how you think growing –– Looking for demonstrated leadership and –– Growth is the most important thing for any good team members, the role you play can company in private sector can do change from project to project How much creativity are you allowed? –– Interview process is in three rounds, each –– A lot, never really come with a ready round has two interviews, case study and framework or a typical way of addressing the culture fit issue –– 40 minutes per interview –– Come at it from a different perspective, BCG –– They want to see your experience and skills, has two streams; generalist consultants and what have you done in the past, what are you expert consultants looking to achieve, why BCG, what are you –– BCG investing heavily in getting people with hoping for your career at BCG lateral expertise to help develop portfolio in –– Looking to get hands dirty, ability to poke areas that require a particular set of skills, and prod to ask the right questions, the tools works across a variety of projects you use and the approach you take, how you –– Illustrates the willingness to try new things demonstrate your experience, how do you go and adapt to changing market about solving the problem, what questions do –– Opportunity to get involved in a mixture of you ask, how do a I decompose the problem things, open and willing culture, if you have to its core parts, what data do I need to a new way of solving things, you will be answer the question supported to test your theory Applications open: 18th September Cultural perspective differentiation? Applications close: 20th September –– Focused on finding the solution and –– Address cover letter to Maisie Farmer – make strategy, delivering impact for the client in a your cover letter stand out, they do read collaborative way, BCG at its heart is a true them and it is your opportunity to show some global partnership personality –– It’s about the best idea, best thinking rather –– No more than three page resume! than a hierarchical structure –– If the newest member of the team has a great Apply via the career idea, they are given as much attention as a management platform partner
Attendees Various streams within McKinsey? Ben Fletcher, Partner –– Not enough to have a team of generalists any Rob Allan, Senior Implementation Leader more, clients demand more Alumnus 1991 –– One bar set across the streams, different skill Jesse Scott, Associate Principal sets to reach that bar, as the market demand Tiina Tolonsen, Recruitment Lead Sydney changes the business must adapt Sheridan Kerr, Generalist Recruitment Lead –– Still seen as the same team but gives access to specialised skillsets Ben Fletcher –– Partner with Sydney office and heads up the Social responsibility, what are McKinsey Marketing and Sales practice doing? –– Joined as an Associate straight out of –– Acts on three of four levels business school –– As an individual you are able to get staffed on –– Was a lawyer prior to undertaking MBA at projects that you personally care about, but Stanford –– Heads up recruiting for Australia you can also opt out if you are opposed e.g. tobacco industry Jesse Scott –– Associate Principal with Sydney office, leads –– At an office level they will focus on specific manufacturing practice a cause, e.g. have invested in teams working –– Week is typically spent between NZ, Australia, with indigenous health engaging ex doctors to India engage with McKinsey to look at the solution –– Was a journalist before undertaking MBA at –– At a firm level, there serious fire power to Insead work on causes at a global level, e.g. climate Rob Allan change, facilitating big global meetings, 2020 –– Recruited from AGSM into generalist practice, world summit then engagement manager –– Left firm to vc,pe in the states, founded a –– Ben: passionate about Australia and NZ company in Australia, ipoed and ran as CEO working together to take over the world, Back at firm for the implementation practice working with CEOs Diabetes, now running for three years biggest private test in the world, biggest Tiina tolonSen database in the world looking at all around –– Recruiter for McKinsey Australia diabetes prevention Sheridan Kerr –– How do we change how chronic healthcare is –– Generalist recruitment for Australia business delivered in Australia, empower GPs to drive better healthcare across Australia, change –– When you are thinking about consulting, the dialogue, how do we roll this out across think about do you really want. Do you think the country McKinsey would be a good place for you? –– Working with top male CEOs working on –– Consider the path you want to join, generalist, addressing gender inequality implementation, business technology –– Addressing the start-up culture in Australia, operations, operations how do we drive this culture across Australian –– Implementation more suited to people with a business, from a national perspective this is number of years of experience “doing things having a huge impact on how we do business rather than thinking about things”
Global opportunity and collaboration What attracted Rob back to McKinsey? with other offices –– It’s somewhat unique in the spread and depth –– Jesse: started in Sydney as an Associate, as to how widely held the McKinsey values promoted to Engagement Manager and are, they are lived by not just talked about transferred to LA for a couple of years, –– Many times they will walk away from business at each tenure level you are able to move because it is more important to deliver what around. There is a formal mechanism to do they feel is right, strengthens reputation in 2 years rotational program, can move project the long run by project, 30-40% of people in Australia as –– You can sometimes be encouraged in the shipped in from overseas corporate world to compromise your values, –– McKinsey are one firm, global profit sharing, you have the permission to do what is right everything decided on a one firm basis, and make the right choice, McKinsey will internal knowledge system, who are the support rather than challenge, sometimes experts globally, knowledge sharing, you can can get it wrong, but value driven culture pick up the phone to anyone around the world makes McKinsey very unique –– Whole philosophy is about doing better, never Is there an academic cut off? cookie cutter approach –– They look for a variety of things, not –– Bring international skillsets together to just academics but these are important, work on engagements, the global scale of demonstrates high performance McKinsey is a real asset –– Look for demonstrated leadership roles, What does it feel like, what does it look examples of achievements like to work at McKinsey? –– They read your cover letters, looking for –– Rob: Seen from both sides, life at McKinsey something that sparks the interest is amazingly varied, no typical story to tell –– No real minimum bar, just one factor out of –– From a client perspective, there should be four, work experience important –– Three weeks ago hired Head of Strategy at no ‘McKinsey’ when on engagement, the ASX listed company, joining McKinsey at an client team members are part of the team, Associate level, took approximately $200k collaborative approach pay cut, five year track to partner –– Occassionally undertake fully independent –– Minimum professional experience engagements but they are quite rare, e.g. requirements for implementation should a company be privatised, they would Learning and development be looking for independent insights –– Jesse: transitioning from journalism to –– It should feel like you are working as an consulting, McKinsey approach to make you independent trusted adviser comfortable with consulting, boot camp to –– Always come with that perspective, will be learn how McKinsey works, how they make always be honest with the advice and work slides, how they think about strategy with the clients best interests at the forefront –– For the first three months, you aren’t charged –– McKinsey are thought partners, working out, paired up with someone else who is alongside their clients responsible for you doing ok Culture and McKinsey values –– By the time you are 4/5 months in, you are –– Culture - insecure over achievers, always ready to go trying to prove themselves, hardworking, –– At every tenure there is a formal training very smart, enjoy doing what they do, love program, send you away for training in the of problem solving, intense project teams, next level of skills you need to know, e.g. committed to getting best result for your from project manager to junior partner, week client, the McKinsey values build on that, all long training program, how do you have about delivering value those close counsellor conversations, how –– We are honest about what is right for the do you work with clients on their business but client business, set aside personal ambition also work with you to develop your personal to do what is right for the client career goals
–– Topic specific training - course in Germany, –– Looking for a source of distinctiveness how do you bring the best in lean to your –– Re: fit - please do some self-reflection clients beforehand, what’s a challenge you faced? –– Most important part of working for McKinsey When did you lead a team, etc - insane level of feedback and coaching, you –– Focus on I - be humble by pointing out how will be appraised continually awesome you are –– This is a people orientated business, beginning of every week you are to set your Case Examples goals, at the end of each project, the partners –– Facts : client is Total Steel, only manufacturer will review your work, by the time you get to of steel in NZ, sells here and international. six months, you know exactly how you are International sales make nothing, concentrate going, always aware of what you need to on domestic, sells through distributors, CEO work on calls to buy one of the distributors –– Provided with informal and formal mentorships, –– Don’t repeat back word for word what you apprenticeship model, put on a project with have heard, demonstrate you have listened one lead partner, one engagement manager, to the entire question and understood the team of 3-6 people, that’s your team, up to problem you are addressing you to solve the problem –– Play it back in a way that makes it easier to –– Until you make engagement manager, there is elicit more information from the interviewer not much flexibility in roles, you are focused –– Visually be able to play this back, want to on development of consulting skills, first year see if you can start thinking in a way that will you will be directed at each step of the way help clients, your job is to make sense of the –– Expected to get to reach Engagement confusion Manager after two years at Associate level –– Follow up with first question, why do you think (MBA level), then you start picking the they want to do that? functions you more identify with, can do more –– Structure up your answer, talk through your part time programs thinking, don’t just get straight to the answer –– Have implemented a scheme where they –– Quantitative question is never hard, but buddy up an Engagement Manager with a can be under pressure, simple maths and Senior Associate so Engagement Manager percentages move to more flexible work options –– You can get into trouble when you confuse –– Take time program, any time throughout the what is actually being asked - active listening!!! year you can take 4-6 weeks during the year –– Then wrap up question, forget about there after engagements being a right way to answer, answer with Interview process what you think, take a position, don’t sit on the fence –– This is designed to test whether you will –– Cases aren’t there to trap you, they want to succeed at the firm and they want you to get see whether you will actually enjoy the work through –– You are assigned a buddy, make use of this, Applications open: 18th September your conversations with your buddy are not Applications close: 20th September evaluated, they know not everyone performs –– First round of interviews will commence on at their best under pressure so designed to 25th September take some of the stress out of the interview –– Don’t get too stressed about the stream you process are applying for, most will be generalist at an –– Interviews are conducted in two parts, fit and MBA level case –– It is a mistake to think that the case is worth Apply via the career more than fit, it is not management platform
Port Jackson Partners Philip Stern, Director –– One where there is significant resources Anthony Gray, Associate involved that can’t be easily reversed, James Lamb, Associate designing tailored solutions, not rolling out a process Why is Port Jackson different and what is –– Creative and innovative thinking happening in the consulting landscape? –– Fact based consulting, data and information –– They are a leading strategy consulting firm, driven and long term client relationships we would like to be number one on the clients speed dial Typical team for us... –– Set corporate direction, define business –– Relationship principal, consulting principal strategy, shape clients organisation then small number of consultants, 2-3 Consultants involved in a very hands on –– Firm started by two ex-McKinsey partners, manner rather than a small cog/big wheel Terry Arcus and Fred Hilmer (former Vice Chancellor of UNSW) scenario –– Small firm, 10 Principals, 52 staff in total –– World class principals, consulting really is –– Idea intensive versus process intensive learned through direct experience, they learn –– Sit in the idea intensive space, concentrate most of what they learn on the job on bespoke solutions, high price, high quality –– Direct access to the leadership team, rapid development of consulting skills –– Growth enables you tackle more interesting –– Designed business model to be attractive problems, PJP have grown consistently over to clients, but have found that it is more the past 25 years but not interested in growth attractive to candidates too for the sake of growth, taking on more good –– Distinctive offering - exposure to senior people, allows you to take on more good work executives –– Focused on achieving lasting impact on client performance Candidate profile –– Problem solving leadership, working on CEOs –– Have either a first class honours degree or at most strategic issues least distinction average –– 25% university medallists Why are we unique? –– Focused on the most critical issues, narrowly –– Variety of backgrounds, law, commercial focused on the projects undertaken engineering, science, medicine, arts –– Small principal intensive teams –– Wide variety of professional background –– Structured career development with small –– Academic achievements is high across the firm feel, bespoke solutions firm –– Experienced and diverse range of partnership –– James’ first project as an analyst, sent to experience Mongolia to work on negotiation strategy –– Smaller partner to non-partner ratio than the between company and government based on larger strategy houses analytics he had done –– Servicing Top tier clients - global leaders –– Career development, personal professional across industry, in many cases it’s the largest coaching, development leader, international player in the industry, want to work where exchange, in partnership with Courts+Co they have significant impact on the company Switzerland and industry –– All projects are very strategy focused, pure –– Focused on the critical issues strategy work –– Big picture corporate issues, transformational in nature, complex strategic decision Work life balance? –– We work hard, projects are very high level
Specific training programs for new Do you recruit in intakes? recruits? –– Recruit all year round, fit in when target –– Series of training models. Consulting 101, market makes sense, looking all the time bare bones, really learn by just getting stuck for good people, intend to keep small firm into it, training available all the way though, structure rolling training program, once a month formal –– Looking across range of experience training programs Open to sponsoring international –– No one is put in the situation you aren’t candidates? supported for, small team structure allows for –– Yes a lot of mentoring and coaching –– Returning clients at about 75% Plans to diversify into implementation and digital? –– High percentage this year with repeat people –– A lot of the strategy pieces involve digital rather than clients, people now as CEO, trust strategies and advising people on strategic based relationships digital distribution Rather sell problem solutions –– Model is not well suited where you need high leverage, sticking to core business than sell work –– 20-25% of work was offshore, relationship –– Exchange program with Courts+Co based work, know the people making the Switzerland used mainly to exchange people decisions but starting to working on joint projects –– James spent 6 months back and forth in –– Heavy idea intensive, do you partner with the Mongolia and nearly a year in Switzerland implementation firms? –– More relationship based, the CEOs bring PJP –– Can design change architecture, sometimes over we partner if it makes sense or as part of Benefits of small team? the recommendation to bring someone in to –– Know everyone in the office, you can ask implement the blueprint anyone for help as everyone knows each –– We are often there for implementation but other, very close knit culture more blueprint focused than hands on the –– Small teams tend to take a lot of the politics tools out of the equation, not necessary to get –– Industry agnostic, not industry specialists, involved in politics to succeed, if you do good bring strategic thinking into the picture, work work, if you are well liked, you will do well would largely mirror what is happening in the Who do we recruit? Australian economy –– Smart, driven people with a history of impact –– Largely dealing with growth strategy, and leadership resources, financial services, health, product –– High levels of analytical competency development, retail, agricultural, telco, –– Broad range of experiences outside of your depends on what is happening within the professional and academic life economy –– Need to be ready to be client facing as soon as you start –– Tend to only work with one client in the sector due to the nature of work undertaken Note - current FT students, please consider Recruitment process applying closer to your graduation date –– Couple of interviews before partner rounds, similar to most firms, fit and case –– Include cover letter, resume, University transcripts How much input do you get for projects? –– No application deadline, rolling recruitment –– Can express interest in the project, can put –– Contact: Mbarecruiting@pjpl.com.au your hand up to move around –– Do try to take preferences into account, cant in every case meet everyone’s needs. Best Apply via the career service of client comes first management platform
Francoise Michel Consulting Recruitment Refresher –– Consulting firms will all want to interview you be able to establish relationship between with a case, your GMAT and networking will numbers quickly do nothing should you fail the case –– Numbers are vital, they can cost you offers –– They will expect you to be prepared and to –– Don’t be scared, it will generally be primary have practiced cases prior to the interview school type maths –– Cases are good training to assist with –– They want to see you be action orientated structuring your thoughts, good for consulting –– Drive an answer, be focused and pragmatic but also relevant for other types of interviews, –– Don’t forget what is the main issue and don’t corporates are also using case as part of their get too carried away interview process –– Show business acumen Why case? –– It’s unlikely you will know the industry or the –– They want to see how you are under pressure, case and you don’t need to have prior industry how you behave when you are put on the spot experience to be able to work through the –– Test your logic in a real business situation case –– Do they want to work with you? Do they like –– Talk about risks to the extent that you can the way you think? –– Be able to prioritise and get to the essential –– Want to see if you actually enjoy that type part of the problem, it is not necessary to of work, if you don’t enjoy the process, you explore every little part of the problem probably won’t like consulting How to prepare? –– Test how well do you communicate, how –– Most of the firms will have cases on their articulate are you? website, will give you an insight as to how –– How do you deal with ambiguity? How do they like cases to be done you find solutions with small amounts of –– Try reverse engineering a current affair information? situation What are they looking for? –– Look at what had to be true for this decision –– Testing analytics to be taken –– Want to see you are logical, solve things –– How did they convince the shareholders? one by one, see some structure, set out a –– Why are they doing this? How are they framework and you work through the problem doing this? Make sure you are up to date on from top to bottom business trends/changes –– Common sense! –– Review! Try to learn from the cases you’ve –– Check how comfortable you are with the done, see where you can improve numbers –– Understand new levels, see where the –– Creativity, lateral thinking, innovative, new transitions are ideas, set yourself apart from the other candidates Just reading cases is not –– They like to be surprised, show a different way of thinking enough! You need the element of surprise, you need the stress –– Basic maths and manipulation of variables, situation you need to be at ease with numbers and
–– Know what you are looking for! –– Stay clear of irrelevant questions, always –– Go through the segmentation - how, who, consider what is the “So What?” why, what? –– The case is a conversation, don’t fire out –– Prepare your questions, what sort of questions questions like a robot, be mindful about how do you need to know about: conduct your questions • Customers – demographics, preferences, –– “This is my assumption, do we have some segments, price sensitivity, habits, data to back that up?” Verify your opinion distribution preference, numbers, needs –– Don’t forget to answer the original question • Company - size, core capability, business –– Don’t stumble with maths model, objective, budget, growth, structure, –– Don’t give a poor conclusion, be structured goals, service/product, stakeholders in your wrap up “the problem was this and • Market - cycle, size, distribution, number of this. We looked at this and this and I would players, profitability, competition, threats recommend this...” • Competition - Size, number, barriers to How to make a great start? entry, substitutes, trends, advantages –– Make sure you listen to the question, to the • Other - internal, management, culture, interviewer hints, think about your approach, who is making the decisions, skill sets, what would be the common sense answer networks, what are the relevant KPI for –– Simplify the issue, no need to go straight to the industry, what is happening with the frameworks, think logically about the issue economy –– Tell the interview what you think you will do, Classic types of cases, basically boiled don’t just name the buckets, put a thread down to a few models... through it, tell the story, what is the “So –– New direction What?!” –– Change of scope –– First impression is key, the intro sets the –– Operational improvement scene –– Entry of threat How to be successful? –– Each firm will likely ask you to do an –– Lead the discussion, you are the consultant, operational improvement case you are in charge to the discussion –– Plan well ahead, practice various types of –– Show good client skills cases, various sources of case and practice –– Don’t limit yourself to frameworks, think partners through the problem logically The do’ s and don’t’s Be in charge –– Don’t jump straight into the case without –– Tell the interviewer how you see how the thinking about what the problem is, actively problem and how you plan to tackle the listen to the issue answer, plan your questions, be data driven, –– What are you trying to answer be precise, know where you are going –– Take your time, always take a couple of –– Where you can, give some conclusions along minutes to think about the issue the way if appropriate and possible –– Always give an introduction –– Ensure you wrap up with a punchy –– Be sure to listen carefully and watch out for recommendation cues from the interviewer, they want you to –– Good to address the risks of the strategy you do well plan to take –– It is common to fail to ask about the client, –– You are the consultant, shows your what is important to them? communication skills, client engagement –– Don’t be vague with your questioning, be style and remember, it is a conversation, they direct want to see if you enjoy this type of work
–– Don’t limit yourself to frameworks, this makes Listen, look out for clues the cases boring, they are already consultants –– Remain clam, don’t show panic and you are and they have heard it all before, it isn’t very able to take time to order your thoughts original, doesn’t show how clever you are and –– Make sure you know the problem you are you won’t differentiate yourself from the other solving candidates –– Think out loud, if you realise you have an –– Frameworks can be too narrow and inflexible, error, say so can give you a great start but are not to relied –– Don’t pursue something if it isn’t worth it, upon watch for clues from your interviewer –– Good to help for preparation and to order –– Be careful of assumptions, state clearly what your thoughts but don’t be rigid with your use you are assuming, you could be wrong of the frameworks, create your own personal –– Be yourself, don’t try and be a McKinsey approach person or BCG person, show your personality, Be logical and structured people like authenticity –– Develop a logical path, develop your –– Demonstrate your enthusiasm, show that you hypothesis, how are you going to get there? are enjoying the process –– Be organised, one thing at a time, if you are –– Don’t be afraid to ask questions looking at variable costs, look at ALL of the –– Smile, make eye contact, do you want to work variable costs, don’t switch between with the person interviewing you? –– Stay on the case, keep in mind what is the Make sure you learn from the interview question you are answering –– What could you have done better, what did –– If you get lost, think what is the big picture, you do well, how well did you communicate? what is the purpose of the case? –– Don’t be afraid to ask how you could improve –– Beware of assumptions, find a way to back up –– Do not argue with the interviewer! what you can with facts –– Order your paper, mind map it in a logical –– Data driven means maths, multiplication fashion that works for you, draw up the sheet percentages as to how you are going to answer the issue –– End with strong recommendation, it is just as –– Don’t introduce new ideas in the important as the intro recommendation, if it hasn’t been discussed –– Like an executive summary, recap the during the case, don’t mention it in the wrap question, what you found, what are the risks, up what can we do to minimise, use the data –– Approaching the case, time is of the essence, allocate your time –– Try to prioritise, low hanging fruit, if you run out of time mention what else you would have looked at –– Cases are usually about money, if you get lost always keep in mind ‘show me the money’, how you increase revenue / reduce cost / increase efficiency –– What is relevant to the industry you are discussing
Robert Bustos-McNeill, Partner meat, how to optimise the best cuts from Nathan Tuck, Associate the carcass, how do you package it, only Shyamala Chandrasekar, Associate discovered bacon was from pig during this Ly Dang, Recruitment Lead project! –– Robert: law grad specialised in arts law, MBA –– Recent project, largest insurer, how do you from LBS, joined firm three years ago, went organise your different brands to better target to industry at perpetual, run own business for the customers, looked at different customer a little while, joined ATK to help grow financial segments, very targeted proposition services practice –– Ly: been with the firm for 19 months, looks –– Interesting engagement: working with large after campus recruitment and induction/on insurer, previously structured business into boarding two brands, decided to organise by customer Travel opportunities? segment, consumer business and commercial –– Nathan: 6 months ago was asked to do a business, designed shared service between strategy project in Amsterdam, ways to reduce the two businesses costs in a sales and marketing divisions, –– Nathan: background in financial institutions, team of about 40 ATK people working on this completed law and commerce degree, joined project , great international exposure, mostly Macquarie in investment banking, then made up from consultants from Berlin office corporate finance advisory for NAB, MBA –– Provides the opportunity to do what you do from Insead, joined ATK post MBA and has but in a different culture been with the firm for two years International transfers and –– Interesting engagement: talking to CFO, secondments? problem was it was a large company doing –– Can be short term basis or you can be fully large and complicated things, CFO not really seconded to global offices, firm is keen sure what actually happens between different on global mobility to assist with building departments as decisions were being made relationships across offices at all levels and not communicated, go find –– Invested in global mobility capability, ATK out how it works, where is the decision now have a team to assist with moving people making happening, presented to CFO on how and their families around to better handle the separate departments –– As an associate, you would expect to be –– Also, working on banking branch space for staffed nationally to begin with, but if you the future, as technology changes how we have an interest to work globally, there are engage, what decisions need to be made channels available now to address that in the future What are three main industries? –– Shyamala: been with ATK for 1.5 years, –– Telco, Retail, Financial Services started as an engineer in oil and gas, MBA Strategy or implementation? from Insead –– Bit of a mix, more focused on operations –– Interesting project: Shyamala is a vegetarian, optimisation rather than pure strategy, but did some strategy piece for meat company, more on the front end than involved in the had no idea regarding different cuts of heavy implementation work
–– You will always do training with people from Who works on the proposals? across the global offices –– Typically the partners are the sales people, –– Mentorship program, assigned a principal but referrals come through various teams or partner to assist developing your career within the firm, everyone is encouraged to ‘on sell’ and identify new ways to assist clients progression plan, mentor also vouches for –– It is up to everyone to identify changes in the you in feedback process, usually meet with market and discuss with clients mentors twice a month to see how you are progressing How do the roles evolve? 1. Entry level role would be Business Analyst, –– BA and Associate level are recruiting join out of undergrad with the main focus is generalists, ability to work across sectors on modelling and analysis –– They will make an effort to put you in an 2. Senior BA which shifts the focus from industry where you feel comfortable pure modelling to then start to structure What is the ATK differentiator? out problems, looking at how to go from –– The people, very collaborative culture, when hypotheses to analysis to a model 3. Associate (MBA level), primarily lead client working within the clients team we sit with teams, problem structuring, modelling, them, socialise with them, are part of their facilitation team through the journey, collaborate with 4. Manager, increased responsibility managing client teams to solve the problem, constant across teams, both client side and within ATK, coaching and training still involved in problem solving but with more –– Whilst smaller than the competitors they’re of a project management focus, lynchpin of growing really fast and looking to double in the teams next couple of years 5. Principal, providing insight to problem solving, –– A lot of lateral hires, Associates joining from running multiple project streams, delivering industry enabling a diverse environment in current engagement while looking what else terms of approaches to solving problems can be done which impacts how they work together 6. Partner, responsible for development of client relationships, identify new revenue streams, –– Consulting is an individual person to person develop long term relationships, visibility activity, the client experience is dependent across multiple engagements on the individual they are working with –– ATK model is rarely to take away the problem –– Manager level and below will typically be dedicated full time to specific engagements and work on the solution and return to present rather than several projects at once an answer –– Will always work with clients on the problem MBA entry process? and impart knowledge and development to –– First week is on boarding, basics as to what the client teams while on engagement is expected, how it all works, how we do what we do, where do we work, prepare you for –– About 80% of the work undertaken is repeat your first project business –– International training, how do you structure –– if they don’t have strong relationships with a problem, how to test your hypotheses, the client they will often decline taking on the presentation skills project –– Ad hoc training provided at every level, –– Strong focus on maintaining longstanding fixed training curriculum to equip you as you relationships progress you career through the levels
How do we give back to community? –– Pathway to parents, extended parental leave –– Undertake on a lot of pro bono, working with and formal commitment that people can come Social Investing Australia to helping them back on flexible hours, this can get structured build venture fund and UNICEF to develop into projects their corporate connections within Australia Recruitment process? –– If someone has a passion project, they are –– First round is an analytical test, followed by encouraged to bring it into the office, engage two interviews, both case and fit, fit will be the ATK team to help about some specific experiences from your Challenging case? resume –– Rob - as an analyst was sent to the outer –– Second round, same format parts of Fremantle to collect information on people operating a lime kiln, highly politicised Applications open: 18th September Applications close: 23rd September environment –– Nathan - coming in half way through the –– Offers made by 6th October project can be tricky, feels like you are in a –– Two cohorts intakes a year, in February and race and everyone else has a head start but August everyone is very supportive of you finding your feet Apply via the career –– Shyamala – engaged on a project for a management platform manufacturing company with a plant in Tasmania and one in Thailand, the decision was made to close the Tasmanian plant and had to work alongside the client team who didn’t know, made things tricky –– Fridays in the office, typically time is spent on client site four days a week and try to get everyone back on a Friday Work life balance? –– Consulting is a hard driving profession, challenging aspects are the intense client focus and travel required to do your job –– The aspire for people to have a long career with the firm, work with their people to try keep work/life balance in check –– Barometer method, Head of Operations surveys everyone once a week about their hours and job satisfaction, ‘are you getting the development opportunities expected? Are you managing the work load?’, collects information anonymously and provides reports to partner level, look at how they are running the project –– The hours will typically even out, you will be expected to work hard and long hours are par for the course in consulting
–– Stuart McCreery, Principal Peck who had a long history of undertaking –– Euan Lay, Associate Alumnus 2011 road projects –– Raj Agnihotri, Senior Consultant Alumnus 2015 –– Designed the WestConnex projects to connect Western Sydney to the ports, bleed –– Advisian (formerly Evans & Peck) is a into urban infrastructure, making multiple subsidiary of Worley Parsons, commercial journeys possible advisory with deep domain expertise in –– Played a role in conception and now in the hydrocarbons, infrastructure, minerals, delivery of the project metals and chemicals –– Assisting with strategic thinking –– Stuart McCreery - joined Evans and peck 11 years ago –– International convention centre in Darling Harbour Where are we today? –– Government authority, Infrastructure NSW, –– Worley Parsons in 46 countries, 30k saw the need for facilities employees, $7b in revenue –– Lead the transaction process, tendering –– Advisian in 19 countries, 3k people and $150m process and award of the contracts for the in revenue, strong ambitions for growth building Our vision? –– Renewable power - personal energy –– World class advisory business with a focused consumption needs to reduce, renewable more on the front end of delivery of projects power now needs to be at least 50% of the –– Consists of two main services, management mix consulting and technical advisory –– Advisian has two parts, depth of technical –– Sectors mainly: transport, social experience and skills within the company and infrastructure, utilities, minerals and metals align it with commercial and transactional and hydrocarbons advice –– Service lines - asset delivery, procurement –– Working with Transgrid to create a renewable strategy, operations improvements, business energy hub between NSW and QLD, to case, due diligence, people and organisation harvest and sell energy –– Four offices in Australia: Brisbane, Sydney, –– Market is changing due to renewable power, Melbourne and Perth Worley Parsons historically do power projects, Where do we play? new world needs renewable energy options –– In regards to the front end strategy houses, People and culture technical advisory, big 4 accountancy firms, –– Strategy to be real world advisers we sit in the middle –– Structure? Advisian is a very fluid organisation, –– Not too focused on the technical advisory no real hierarchy, assignments generally space, do have in house technical consulting 3 months, work closely with principals, but it is not a focus MBA hires expected to bring in energy and horsepower, quality of deliverables Recent projects –– Looking for lateral thinkers and problem solvers, innovative solutions, team players, –– WestConnex project, when liberal need to be adaptable to who you work with, government got into power, promised to start thrive on a variety of work Quietly confident, new motorway project but didn’t really know effective communicators, know how to speak what that would look like, engaged Evans & and when to speak
–– Every second Friday. Someone will do a. How does project allocation work? presentation on an assignment they are –– Generally staffed locally, if there is a specific working on, relaxed format CEO, Dennis Finn skill set that someone in Perth has then they Advisian has strong sports culture, Sydney to will discuss moving, if you are interested in a gong ride specific area, they will support by putting you What are we looking for? in touch –– Technical background, majority of employees –– You don’t belong to a certain sector, it’s really have an engineering background but this is about what you are interested in, necessary not a prerequisite to market yourself across the business –– Effective communicators and lateral thinking –– Travel will depend on your circumstance and self-starters, Advisian is a place where you the projects you want to get involved in, some have to be able to talk about what you want to travel a lot, some don’t travel much at all do moving forward and relies on individuals to get in there and talk about where you want www.linkedin.com/advisian to go, put yourself out there www.advisian.com –– Entrepreneurial –– MBA level will join at Senior Consultant or –– If you meet criteria, be prepared to attend Associate a series of interviews, no hard deadlines, –– Fairly flat organisation structure constantly looking for new people and are –– Industry knowledge, typically looking for a flexible in terms of timeframes background in a capital intensive industry –– Cilla Everitt – cilla.everitt@advisian.com Induction program/training program? –– No formal induction program, performance Apply via the career review process, assist with work on your management platform development areas, set up with a mentor –– It’s important to be able to come in and network, you need to let people know what you are passionate about, it’s up to you to drive your own progression within the firm What is the interview process like? –– Series of interview, three or four rounds –– Looking at your background, what have you done, why are you interested in Advisian –– Interested in what you have done, no case interview, real world problems –– Look to introduce you to a variety of people throughout the organisation, looking at whether you are a good cultural, intellectual and commercial fit –– Important to have a series of conversations Is there collaboration between global offices? –– A little bit, still establishing those lines of communication, very much a people business, prefer to develop those connections face to face
Meredith Chester, Associate Director - Deals Consulting Jackson Smith, Assurance –– Management consulting, strategy consulting, Chris McNamara, Tax and Legal technology consulting, risk consulting Jess Lembryk, Assurance –– Strategy& part of the strategy through Kate Kuryan, Manager - Corporate Advisory execution model, focused on the front end John Lee, Associate - Risk Consulting strategy work, PwC management consulting William Woodward, Associate - Risk Consulting team focused on integration Elle Rowe, Campus Relationship Manager –– Aligned across different industries –– Addressing somewhat vague issues, identify solution, assist with implementation Delivering a one firm solution –– Technology consulting is on growth phase for a client Why did you join PwC? Assurance / due diligence –– Enjoyed the PwC approach, attitude to pro –– Give companies comfort over controls and bono work financial reporting –– Joined out of undergrad, felt like the people –– Three streams in assurance - Risk, financial were on the same level, appreciated that they services, consumer industry products and work with your through the joining process services, diverse client base –– Good reputation, ability to work with big –– Every client you work with is different with players on big projects different needs –– Ability to look at things differently –– Risk assurance, working across big banks, –– Recruit a broad range of people from a variety financial institutions, look at entire portfolio, of background broad range of industry –– Risk assurance is about data assurance and What does your day look like? internal controls assurance –– Very dynamic, might be working on four –– Working across the lions-share of ASX different clients in the one day, very agile, 200, high level exposure to leading global feel like you are adding value to the firm and corporations the client –– One of the strategies is to be a value adding Tax firm and have societal relevance –– Corporate tax team - three areas: compliance, –– Engagement orientated, interaction with due diligence, tax structuring clients, better understanding of the business –– E.g - big global reorganisation, need to every day consider tax implications, assemble legal –– Unpredictable, in a good way but have the team to compliment tax service as part of the ability to structure your day that works for you one firm approach How many hours do you do a week? Deals –– Hours do vary depending on what you are –– Transaction based, 8 areas: evaluations team, working on, given the opportunity to have modelling team, transaction services, M&A flexibility team, debt capital advisory team, real estate –– All roles are flexible, engineered to fit what is advisory team, capital projects, infrastructure the best for you as an employee and you do advisory team, insolvency team your best work –– Broad range of skills, not necessary to have –– Really good team environment, everyone an accounting background stays together+ –– Working across teams to customise advice –– Working across a diverse range of industries
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