Ageing Matters Pension fight continues - in Ireland - Age Action

 
CONTINUE READING
Ageing Matters Pension fight continues - in Ireland - Age Action
AgeingMatters                                       in Ireland

Pension fight
continues
Pension justice
Meeting Minister Doherty 7

FraudSMART
Are you being careful with
your money? 10-11

Silver Surfers 2018
Meet our open eir
Silver Surfer winners 16-17

Issue no. 279                 ISSN No: 1649-3516         June 2018
Ageing Matters Pension fight continues - in Ireland - Age Action
2

    AgeingMatters                                                                                              June 2018

                                              Opinion
                                              Driving Age Action forward
                                                           As I write this I am looking forward to my first Annual Gen-
                                                           eral Meeting since I joined Age Action in October.
                                                             Last year was a period of change for Age Action as we
      This booklet is a publication of                     took steps to ensure we continue to serve our members
      Age Action. It is published six
      times a year.                                        and clients well and look to the future to anticipate the
                                                           changing needs of our members.
                                              John Church
                                                             Thanks to modern day medicine we are all living longer
      Publisher       Age Action Ireland
                      Ltd                     and by 2026 the number of people over the age of 65 living in Ireland is
                                              projected to reach 861,000 compared to 637,000 in 2016. The chal-
      Address         30-31 Lower             lenge for Age Action is to ensure we have sustainable income sources
                      Camden St,              to grow our services to meet the demand created by this growing popu-
                      Dublin 2                lation.

      Telephone       (01) 475-6989
                                              Identify changes
                                              Since joining Age Action, I have been working closely with the Board to
      Fax             (01) 475-6011           identify the changes we need to make and then supporting our team as
                                              we go through these changes.
      Email           info@ageaction.ie         From the outset, I was very impressed with the commitment to the
                                              cause shown by everyone in Age Action. I was also impressed with the
      Website         www.ageaction.ie
                                              impact our services are making on the lives of older people.
                                                Throughout 2018 we are taking a good look at our organisation and
      Age Action      Company Limited by      sense-checking what we do and what difference we make to the lives
      Ireland Ltd     Guarantee               of older people. Our vision of making Ireland the best country in which
                      Registered in Ireland   to grow old is certainly more relevant now than ever.
                      No. 198571                Recently, we moved all of our Camden Street office staff to our prem-
                      Charity No. CHY
                                              ises in Inchicore, bringing all our Dublin staff together under the one
                      10583
                                              roof. This will help create a unified team and prepare us for the chang-
                                              es ahead.
      Chief           John Church               Our current strategic plan comes to an end in 2018 and the planning
      Executive                               for a new era has begun in earnest.
      Publishing &    Justin Moran &
      Information     Gerard Scully
                                              Address funding
                                              One issue we must address is our funding. Age Action relies heavily
      design          Catherine Osborn
                                              on funding from the State to run our services and various employment
                                              schemes provide nearly 70 per cent of our workforce.
            n Cover photo: Peter                While we are very grateful for this funding, the fuel that will drive our
          Kavanagh of Active
                                              growth is sustainable income delivered by a successful fundraising
       Retirement Ireland, Justin
                                              model.
       Moran of Age Action along
        with Gráinne Ferris and                 To this end we are actively seeking more charity partners to collabo-
        Susan Potts of the Irish              rate with and to raise some much-needed funds. Our stores are per-
            Countrywomen’s                    forming well and we are planning further growth in this area given the
         Association ahead of                 unrestricted nature of the income they generate.
        meeting Minister Regina                 Together, as members, volunteers and employees of Age Action we
              Doherty TD.
                                              must focus in the months and years to come on ensuring that we have
                                              a reliable, independent, source of funding to ensure we can deliver for
                                              future generations of older people.                        — John Church
Ageing Matters Pension fight continues - in Ireland - Age Action
3

June 2018                                                                                        AgeingMatters

Minister to publish homecare
report in June?
Minister for Older People Jim Daly TD
is expected to publish the long await-
ed report on how a statutory homecare
scheme might work later this month but
frustration is growing at the pace of the
process.

Age Action and our Glór group in Galway were
among those who made more than 2,600 to a pub-
lic consultation on homecare that was launched
in July of last year. Initially, the Government had
planned to publish a report on the consultation
before the end of 2017.
   “A proper, statutory scheme to provide homecare
in Ireland is urgently needed and a top priority for     ▲ More and more older people are reliant on home
tens of thousands of older people and their fami-        helps. Photo: Katarzyna Białasiewicz
lies,” said Age Action’s Justin Moran.
   “It’s important that the Department of Health
takes the time to get it right but at this point dead-   co-payment will be introduced.
line after deadline is being missed. We were told          The Sunday Times recently reported one Govern-
to expect the report before the end of last year,        ment source as saying, “No one will lose an enti-
then before the end of April and now, the latest, is     tlement to free homecare hours, but new clients
hopefully before the end of June.”                       above a certain level of income could face charges
                                                         for the service when it becomes law.”
Homecare options                                           “The Government is not moving ahead swiftly
The report is expected to set out a series of op-        enough on this,” said Justin. “When the report
tions for how a homecare scheme would work,              is published there will be more time needed for
the types of care that would be provided and how         decisions to be made, then for legislation to be
the geographic disparities in accessing homecare         drafted before, ultimately, it goes to the Oireach-
could be addressed.                                      tas.
  It would also look at how homecare might                 “In the meantime, waiting lists for homecare
be paid for. Currently, people in receipt of home-       continue to grow, more family carers are put under
care through the HSE are not expected to make            pressure and more older people face being placed
any form of financial contribution but indications       in nursing homes because the homecare supports
from the department are that some form of                are just not there for them.”
Ageing Matters Pension fight continues - in Ireland - Age Action
4

    AgeingMatters                                                                                                 June 2018

    ▲ Learners and tutors celebrate a Getting Started graduation at the offices of Phorest, one of our corporate
    partners.

    Majority of over-65s have
    never used the internet
    In a new Age Action briefing paper the organisation                              “We know there are enormous
    calls for urgent support to tackle high rates of digital                       social benefits for older people
    exclusion among older people who are in danger of                              who are online and research
    being left behind in an increasingly online Ireland.                           shows it can reduce depression
                                                                                   among older people by as much
    Figures from Eurostat show that        the internet,” said Justin Moran,       as 30 per cent.
    50 per cent of people in Ireland       Head of Advocacy and Commu-               “For many older people it is a
    aged between 65 and 74 have            nications with Age Action.              vital link to friends and families,
    never been online compared with          “Far fewer older people in            a way to explore new hobbies
    16 per cent in Britain. In 2013,       Ireland are online compared with        and interests, and some have
    the Government described the           Britain and our other EU neigh-         turned their skills to starting
    number of people over 75 who           bours. As service providers like        businesses or highlighting social
    are online as ‘negligible’.            banks push customers to do              issues.”
      “An entire generation of older       their business online this is mak-
    people is being left behind, cut       ing it increasingly difficult for       Getting Started
    off from all of the opportunities      older people to get information         Age Action runs its own comput-
    and benefits of being able to use      and to access services.                 er training programme, Getting
Ageing Matters Pension fight continues - in Ireland - Age Action
5

June 2018                                                                                    AgeingMatters

Started, with funding from the        Barriers
Digital Skills for Citizens Scheme    The paper identifies a number of
run by the Department of Com-         barriers preventing older people
munications, Climate Action and       getting online including ageism,     Age Action’s
Environment.                          a lack of confidence, the ab-
  “We train thousands of older        sence of broadband locally and       proposals
people to use the internet every      cost, which was highlighted as a
year,” said Jennifer Glansford,       factor in research from Britain.     l Immediately double
who runs the programme.                 This month, a new Telephone          funding for the Digital
  “We know they are as capable        Support Allowance of €2.50 a           Skills for Citizens Grant
as anyone else of learning how        week will be introduced for those      Scheme to €4.4 mil-
to send emails, shop and bank         who qualify for the means-tested       lion in Budget 2019 to
online, or to use social media.       Fuel Allowance and live alone.         provide more training
  “But the resources are sim-           “A broadband-only deal could         places and to improve
ply not there to cope with the        cost as much as €50 a month,           the scheme’s coverage
demand for classes, to provide        which is a lot for someone             in rural Ireland.
them in one-to-one settings or        on the State Pension,” Justin
to enable older people to repeat      pointed out. “Older people,          l Reform the Digital
classes to build up their confi-      particularly those living alone,       Skills for Citizens Grant
dence.                                should not be priced off the           Scheme to provide
  “The Government’s training          internet.                              financial incentives to
programmes have helped tens of          “The new funding is very wel-        organisations to deliver
thousands people get online but       come but it’s far smaller than the     one-to-one training, to
the stark gap between internet        old Telephone Allowance used           allow learners to repeat
use by older people in Ireland        to be and restricted to a small        classes, to provide
and among our EU neighbours           number of people. We’d like to         training in the older per-
shows just how much we need           see the Government increase it         son’s home and to pro-
to improve.”                          over the next two budgets.”            vide technical support
                                                                             to the newly online.

                                                                           l Support older people
                                                                             on low incomes to ac-
                                                                             cess the internet by in-
                                                                             creasing the Telephone
                                                                             Support Allowance to
                                                                             €4 per week over the
                                                                             next two budgets.

                                                                           l Develop and roll out a
                                                                             national digital skills
                                                                             learning programme,
                                                                             integrating it with
                                                                             existing community
                                                                             infrastructure, particu-
                                                                             larly libraries and post
                                                                             offices.
▲ Celebrating Dell’s support for the Getting Started programme.
Ageing Matters Pension fight continues - in Ireland - Age Action
6

    AgeingMatters                                                                                           June 2018

    Warning over housing supports
    for older people
    The Oireachtas Housing committee has                     “Part of making that reality is reversing the
    been warned that housing grants for                    changes brought in four years ago that make it so
    older people are underfunded and the                   much more difficult to get the grant and to provide
    application process is ‘stressful and up-              the funding that is needed.”
    setting’.
                                                           For information on how to apply for one of these
    The warning came during a recent meeting of the        grants contact the information team on 01 475
    committee where Age Action was represented by          6989 or email helpline@ageaction.ie.
    our senior policy officer, Corona Joyce, and senior
    information officer, Gerry Scully.
       “Housing Adaptation Grants are used by many
    older people to make their homes safer and more
    comfortable,” said Corona Joyce. “They enable
    people to install ramps, wet rooms, stairlifts and
    other things necessary for some older people to
    live with dignity.”
       However, funding for the grant is now less than
    half what it was in 2010 and the number of pay-
    ments being made has also fallen sharply.
       Changes introduced by the Government in 2014
    made it much more difficult for people to make
    use of the scheme. The size of the maximum grant
    was reduced and the eligibility age was raised
    from 60 to 66.
       “These changes mean that the poorest of older
    people now receive a reduced maximum grant
    while being expected to pay for a greater percent-
    age of the work,” Corona explained.

    Complexity and delays
    Callers to Age Action’s information line often
    complain about the complexity of the application
    process and the delays in being approved.
      “This can be very stressful and upsetting as in
    our experience most applications are made in
    emergency and crisis situations,” said Gerry Scully.
      Currently the Government prioritises people in
    hospitals to get them discharged as quickly as
    possible but this makes it harder for older people
    in the community to have their care needs met.
      “We need to facilitate community living, mitigate
    preventable hospitalisations and, if deemed suita-
    ble, provide an alternative to nursing homes admit-
                                                           ▲ Many older people use the grants to install stair lifts.
    tances for those already in hospital and awaiting
                                                                                              Photo: Manuel Faba Ortega
    discharge,” Corona concluded.
Ageing Matters Pension fight continues - in Ireland - Age Action
7

June 2018                                                                                          AgeingMatters

Age Action meets Minister on
2012 pension cuts
Representatives of Age
Action, Active Retire-
ment Ireland and the Irish
Countrywomen’s Associa-
tion met with Minster for
Employment Affairs and
Social Protection Regina
Doherty TD last month as
part of their continuing
fight for a fair State Pen-
sion.

Since February of last year Age
Action has been leading a coa-
lition of trade unions and advo-
cacy organisations highlighting     ▲ Pensioners are still determined to fully reverse the 2012 cuts.
the unjust treatment of around
50,000 pensioners who retired       broken for reasons unrelated to         an unexpected response and
since 2012.                         providing care will see no benefit      the campaign intends to pursue
   Because of changes intro-        from the Minister’s plan and this       meetings with other parties in
duced to the pension system         was the delegation’s priority.          the coming weeks to build sup-
in that year the pensions for                                               port for full reversal.
those older people were slashed     Fairest and simplest                      There was some positive news
because they were punished for      “We’re still convinced the fairest      from the Minister who made
taking time out of the workforce,   and simplest way to fix this prob-      clear that the department was
often to care for family mem-       lem is to reverse the 2012 State        determined to ensure the re-
bers.                               Pension cuts,” said Age Action’s        assessment for those who will
   In January, Minister Doherty     Justin Moran.                           benefit from her plan will be as
announced a proposed solution         “It would ensure everyone             straight-forward and painless as
that would benefit most affected    would get the pension they ex-          possible.
pensioners.                         pected and those who won’t ben-           Some pensioners had ex-
   Under her plan pensioners        efit from the proposals Minister        pressed concerns to Age Action
can be reassessed under a new       Doherty brought forward would           about having to find paperwork
system that gives credit for time   see their pensions increase.”           from 30 years ago but it was
spent caring and this should see      Unfortunately, the Minister           made clear that the department
their pensions increase.            again ruled out any possibili-          will approach this in a positive
   But thousands of pensioners      ty of reversing the 2012 cuts.          way, taking pensioners on their
whose contribution records are      Though disappointing, it was not        word.
Ageing Matters Pension fight continues - in Ireland - Age Action
8

    AgeingMatters                                                                                         June 2018

    New telephone allowance to be paid
    this month
    The Minister for Employment Affairs
    and Social Protection Regina Doherty TD
    has introduced a new payment, the Tele-
    phone Support Allowance, which comes
    into effect from 4 June.

    The allowance is a support payment of €2.50 per
    week aimed at people who live alone and receive
    certain payments from the department.
      “Age Action, amongst other representative
    groups, highlighted the effects of the abolition of
    the old telephone allowance,” said Minister Do-
    herty.
      “They pointed out that it made people, particu-
    larly those living on their own, isolated and more
    vulnerable.                                              ▲ Minister Regina Doherty TD speaking at the social
      “People value communications, particularly in          inclusion forum in Dublin last month.
    their older years. I was very conscious of that, and
    that is why I was genuinely pleased to push for it       l Sligo - State Pension (Contributory/Non-Con-
    the Budget negotiations.”                                  tributory) / Widow’s, Widower’s or Surviving Civil
                                                               Partner’s Contributory Pension / Blind Pension /
    Prevent isolation                                          Deserted Wife’s Benefit:
    Worth €130 per year, the Department hopes it will                Tel: (071) 915 7100
    help to encourage social contact and prevent isola-              Locall: 1890 500 000*
    tion for those who live alone.                           * The rates charged for the use of 1890 (LoCall)
       In May, the Department wrote to all customers         numbers may vary among different service providers
    who qualify for Telephone Support Allowance –
    about 124,000 people – to let them know that they
    would be receiving it shortly. There is no need to
    apply. Those eligible will receive it automatically on      List of qualifying schemes
    top of their weekly payment.                                l State Pension (Contributory and Non-Con-
       To qualify for Telephone Support Allowance, you            tributory)
    must already be in receipt of one of the schemes            l Widow’s, Widower’s or Surviving Civil Part-
    listed right, in addition to both the Living Alone            ner’s Contributory Pension
    Allowance and the Fuel Allowance.                           l Invalidity Pension
                                                                l Disability Allowance
    For more information contact the department via             l Blind Pension
    the scheme which applies to you.                            l Disablement Pension (Incapacity Supple-
    l Longford - Disability Allowance/Invalidity Pen-             ment)
      sion/Disablement Pension (Incapacity Supple-              l Deserted Wife’s Benefit
      ment)/Widow’s, Widower’s or Surviving Civil               l Widow’s, Widower’s or Surviving Civil
      Partner’s Contributory Pension under the Occu-              Partner’s Contributory Pension under the
      pational Injuries Scheme:                                   Occupational Injuries Scheme.
           Tel: (043) 334 0000
           Locall: 1890 927 770
Ageing Matters Pension fight continues - in Ireland - Age Action
9

June 2018                                                                                           AgeingMatters

CE supervisors waiting 10 years
for pensions
Community employment
supervisors represented
by Fórsa are considering
strike action in a 10-year
dispute over pensions.
The 1,250 workers affect-
ed have no access to any
occupational pension.

A 2008 Labour Court recommen-
dation, which ordered that an
agreed pension scheme should
be put in place for the staff, has
never been either accepted or
rejected by successive govern-
ments.
   Almost 250 supervisors have
retired with no occupational          ▲ Fórsa’s Paddy Quinn at the union’s national conference in the INEC in
pension since the 2008 Labour         Killarney.                                               Photo: Domnick Walsh

Court recommendation was
published.                              “Virtually uniquely in the public       “But when we retire, we be-
   Last month, Fórsa’s community      sector, CE supervisors have no         come disadvantaged ourselves.
employment supervisors’ branch        occupational pension provision         It’s scandalous that three suc-
voted to reactivate an earlier bal-   at all.                                cessive governments have failed
lot for industrial action because                                            to accept and act on a recom-
the process had stalled again.        Condemned by inaction                  mendation from the State’s high-
   “This course of action was         “They provide crucial supports         est industrial relations authority.”
previously shelved while negoti-      to long-term unemployed people            Approximately 25,000 people
ations appeared to hold out the       and the communities they live          currently benefit from communi-
prospect of some progress,” said      in, yet they are condemned by          ty employment schemes, which
Paddy Quinn, chair of Fórsa’s CE      government inaction to eke out         provide training and support to
supervisors branch.                   a retirement living on the State       participants, as well as commu-
   “The union raised this issue at    Pension.                               nity services like crèches, meals
the highest level during the Pub-       Carmel Keogh is a CE supervi-        on wheels, tidy towns support,
lic Service Stability Agreement       sor and a member of the trade          and the upkeep of community
negotiations last May. It is ten      union.                                 facilities.
years since the problem was ad-         “We spend our careers helping           Age Action has run a very
dressed by the Labour Court and       disadvantaged and marginalised         successful community employ-
we will not continue to wait, year    people to gain work in the local       ment scheme for many years
after year after year, for some       community as a stepping stone          and many of the organisation’s
movement on this scandalous           to regular employment,” she            staff are employed through the
situation.                            explained.                             programme.
Ageing Matters Pension fight continues - in Ireland - Age Action
10

     AgeingMatters   June 2018
11

June 2018   AgeingMatters
12

     AgeingMatters                                                                                               June 2018

                                       tion,
                      Dear Age Ac
                                                                                  st.
                                                      a n E C T s c a n on my che
                                                   r
                                   aiting list fo                         h?
                       I am on a w           a b ro a d o r in the Nort
                                    is don e
                       Can I get th
                                                                              Meath
                                                                Emily from

     Seeking healthcare abroad
     Any answer to this ques-
     tion is a bit conditional
     while we wait to see what
     implications Brexit might
     have on EU directives,
     writes Gerry Scully.

     Right now, however, you can go
     abroad for this scan, including to
     the North, under the Cross-Bor-
     der Directive (CBD) if you are a
     public patient.
       You can also avail of treat-
     ment through the private health
     service of the country you are          ▲ Volunteers and staff running a busy information stall.    Photo: Joe Guilfoyle
     traveling to for treatment.
       The scope of treatment availa-
     ble is limited to only what is avail-     You must be referred for the TAS      This helps people who become
     able to a patient of the Irish public   by an Irish based consultant in the     ill while travelling in another EU
     health service, other than organ        public health service, unless it is     or EEA country.
     transplants and long-term care.         an emergency, such as an organ             It allows people to avail only
       You should check with the             transplant. The scheme covers           of the public health service and
     HSE prior to traveling. Under this      the full cost of treatment including    if there is a co-payment required
     directive you will pay for your         travel and accommodation.               you will have to pay it but you
     treatment upfront and then get            However, the TAS only covers          can get reimbursed when you
     reimbursed.                             treatments available in another         come home.
                                             country that are offered under
     Treatment Abroad Scheme                 their public health system. It          For more information, or
     If you need to go abroad for            cannot be used to get private           for assistance in getting
     treatment which is not available        treatment in a different country        healthcare abroad, you can ring
     in the public health service here,      to Ireland.                             our Information Service on
     you might be able to avail of the         Finally, there is the European        01 475 6989 or email us at
     Treatment Abroad Scheme (TAS).          Health Insurance Card (EHIC).           helpline@ageaction.ie.
13

June 2018                                                                                    AgeingMatters

                                                                                        ◀ Members of the
                                                                                        Age Action Cork
                                                                                        Glór group.

New report calls for more housing
for older people
A new report says that the Government must do more to enable older people to par-
ticipate in policy decisions that affect them and suggests that new housing schemes
should set aside housing for older people.

The report was produced by Níamh Connery of             “They can also be much more difficult to access
University College Cork through the CARL pro-         for those who own their own homes and would like
gramme. The Community-Academic Research               to move into a community like that.”
Links initiative brings together academics in UCC
with organisations like Age Action.
  The idea for the research came from the local
Age Action Glór group. They have been highlight-        Voices of older people
ing the lack of long-term planning for the housing
needs of older people and members participated          “If you plan for the old, you include the young
in a focus group (see sidebar) run by Ms Connery        and if you only plan for the young, you ex-
to provide the benefit of their experience on local     clude the old.”
housing issues.                                           “Downsizing means leaving an area that
  “For the last 18 months our members in Cork           you’re very familiar with where you have built
have been looking at housing issues for older peo-      up a friendship and relationship with the
ple,” explained Age Action’s Corona Joyce.              people around you.”
  “The overwhelming majority of people, as this           “From a health situation where you couldn’t
research shows again, want to stay at home for as       manage on your own… none of us know
long as possible but others, who might be inter-        what the future holds, we might have to even
ested in downsizing or may have to consider it for      though we don’t choose to downsize
medical reasons encounter real problems.”                 “Everything should be on the flat, particu-
                                                        larly toilet facilities, walk-in shower and
Long waiting lists                                      things like that, they’re all important to the
“There is a lack of appropriate housing for older       older person really.”
people and there are long waiting lists for many
sheltered housing communities.
14

     AgeingMatters                                                                                         June 2018

     ▲ The Government must prioritise investing in homecare.

     Politicians ignoring solutions to
     the health crisis
     An extraordinary aspect of the current capacity crisis in the health service is the
     failure of the media and public attention to reflect on the causes and solutions for
     the problem, writes Professor Des O’Neill.
     This short attention span has fo-        mission avoidance, the scope for      The second option is to in-
     cused on the final common path-          this is limited, as most patients   crease the size of the bath by
     way of the problem, the crowded          that I see on every post-take       increasing hospital bed numbers,
     emergency department, rather             ward round (a review conducted      which with the best will in the
     than those elements causing it,          every morning of patients admit-    world takes time and money.
     some of which could be resolved          ted overnight) need admission.      While planning for this should
     in the short term.                          However, Tallaght Hospital,      start immediately, in the interim
       A helpful analogy for the trolley      like many major hospitals, has      the bath will continue to overflow.
     crisis is that of a bath overflow-       undertaken strenuous efforts
     ing, and what measures might be          to lower the flow, developing an    Freezing of homecare
     undertaken to stop it, apart from        acute medical assessment unit,      What is most disheartening is that
     mopping the floor and wringing           a chest pain service, engage-       the obvious solution – removing
     hands.                                   ment with services to provide in-   the bath plug – is off the table
       The first is to turn off the tap, ie   travenous medications at home,      largely due to the effective freez-
     the numbers of patients present-         an integrated care team for older   ing or severe rationing of home-
     ing to the service. Known as ad-         people, etc.                        care packages in some areas.
15

June 2018                                                                                           AgeingMatters

   An additional factor is the fail-
ure to provide tailored dementia
care in nursing homes for those
with more complex needs.
   In our own hospital more than
20 patients could be discharged
if their homecare package was
available, and multiplying this
number by the weeks or months
they are waiting is a clear major
contributory factor to the trolley
crisis.
   This is made worse by a freeze
on new homecare packages to
those living at home in our and
other areas, not only causing suf-
fering but also potentially con-
tributing to hospital admissions.
   That this outrageous situa-
tion (imagine if antibiotics or
cancer therapies were cut off in
this way) has not received due
attention seems to be due to           ▲ Homecare is a major issue for Age Action members in Cork.
complex dysfunctional interac-
tions between the Government,
Department of Health, various          had been made available in a         ers must also become a prior-
sections of the HSE, and in the        timely fashion in every communi-     ity element to support stated
final analysis is also due to us       ty health area.                      Government policy of prioritising
as well in terms of our signals          A focus on normalising access      care at home.
to our TDs as to how we should         to homecare packages, a basic          The media and general public
prioritise healthcare spending.        building block of care, would        need to redirect their ire, outrage
                                       also afford an opportunity to        and political energy about trolley
Older people who suffer                review how homecare staff are        crises away from the hospital
It is predominantly vulnerable         funded and supported. In many        and towards the key remediable
older people, and the many             areas, there have been difficul-     aspect of the situation: readi-
hundreds daily who end up on           ties in recruitment to the private   ly accessible and high-quality
trolleys, who suffer from the          care agencies who generally          homecare packages and more
freezing and restriction on home-      provide the care.                    sophisticated nursing home
care packages.                           It would appear that a very high   options for those with complex
   So, the next time you or a fam-     proportion of the HSE payment        needs.
ily member suffers the distress        is retained by the agencies, with
of being admitted to hospital          care worker payments set at          Professor Des O’Neill is a geriat-
on a trolley, or you hear debate       around the minimum wage level        ric consultant at Tallaght Hospi-
in the media or apologies about        contrasting sharply with much        tal. This is an abridged version
stays on a trolley, remember this      higher rewards for the owners of     of an article that first appeared
might well have been averted if        such agencies.                       in the Irish Times and is repro-
homecare packages and tailored           Developing better pay and          duced with their kind permis-
nursing home care for dementia         conditions for direct care work-     sion.
16

     AgeingMatters                                                                                             June 2018

     ▲ Margaret Byrne won the overall award for her campaigning and her commitment to handicrafts. Photo: Marc O’Sullivan

     Activist and craftperson is
     our Silver Surfer 2018
     Margaret Byrne from Tallaght, in Dub-                      from her hugely popular blog) is a crochet, knitting
     lin, was the overall winner of the 2018                    and jewellery making enthusiast who uses social
     open eir Silver Surfer Awards. She was                     media to help keep hand craft skills alive.
     presented with her award at eir’s Dublin
     headquarters by well-known fashion de-                     Campaigning for others
     signer, TV and radio personality Brendan                   On top of embracing technology to promote her
     Courtney.                                                  chosen hobby, she actively campaigns for survi-
                                                                vors of mesh implant complications through the
     In addition to winning the overall award Margaret          online support group “Mesh Survivors Ireland”, of
     also picked up The Hobbies on the Net award.               which she is a co-founder.
     Margaret (also known as “The Crafty Irish Girl”              The group has grown to 250 survivors and has
17

June 2018                                                                                        AgeingMatters

provided help to those suffering through meetups
and support groups.
  Margaret uses Facebook, Twitter and email to               Full list of Silver Surfer
reach out to younger generations who represent
their older parents online, and who are sufferers            Award winners
of mesh implant complications. Because of her
online campaigning, Minister Simon Harris has                l The Getting Started IT Award went to Tom
agreed to carry out an investigation on the matter.            Langan from Renmore, Galway.
                                                             l Gordon Lawson from Carrigtwohill in Cork
Truly inspirational people                                     was the Golden IT winner.
“We are proud to celebrate some truly inspirational          l The Community Champion Award was
people,” said John Church, CEO of Age Action.                  presented to David Rowe from Sandyford
  “These Silver Surfers are challenging ageist ste-            in Dublin.
reotypes that the internet, social media and new             l Margaret Byrne from Tallaght in Dublin
technologies are only for young people.”                       was the winner of the Hobbies on the Net
  “Today’s winners are a fantastic example of                  Award.
what can be achieved by embracing technology,”               l From Ardee in Louth Mary Dunne was the
said Carolan Lennon, CEO of eir. “We are delighted             winner of the IT Enthusiast Award.
to support an initiative that celebrates older people        l Marie Hogan from Birdhill in Tipperary
and those who support them.                                    was the winner of the IT Tutor of the Year
  “The awards are a fantastic opportunity to shine             Award.
a light on some of the remarkable ways that older            l Dominican College Griffith Avenue, Dublin
people are taking advantage of the possibilities               was presented with the Schools Tutor of
that connectivity offers.                                      the Year Award.
  “Our Silver Surfers are ambassadors for a digital          l And the Corporate IT Tutor of the Year
landscape and reinforce our belief that everyone               Award went to VW Ware from Cork.
should have access to a best in class broadband
and mobile network.”

▲ Pupils and teachers from Dominican College, Dublin, celebrate winning an award.          Photo: Marc O’Sullivan
18

      AgeingMatters                                                                        June 2018

      Dublin Bus launches new
      customer safety video
                                                   With almost 140 million
                                                   customers carried last year, it’s
                                                   no wonder that safety awareness
                                                   is high on the priority list for
                                                   Dublin Bus.

                                                   The company has just launched a new custom-
                                                   er awareness video to help all bus users travel
                                                   safely and understand the needs of fellow
                                                   customers.
      ▲ Safety is a top priority for Dublin Bus.     Entitled Be Aware, Be Safe, it can be seen on
                                                   the company’s YouTube channel youtube.com/
                                                   dublinbusnews.
                                                     Dublin Bus carries 72 per cent of commuters
                                                   during peak hours on more than 1,020 buses

     Child-minder
                                                   across the city and Greater Dublin Area.

                                                   Older people

       needed
                                                   The video includes important messages for
                                                   older people and customers with mobility
                                                   needs. It highlights the features available on
                                                   each bus to ensure they have a safe journey
                                                   including accessibility ramps and the ability to
     Looking for a child-minder for our            lower the bus to make it easier to for them to
     11-month baby. Three hours a day,             board.
     Monday-Friday, to look after from our           “The safety of our customers has always
                                                   been and will remain a priority for Dublin Bus,”
     home in Blackpitts, Dublin 8.
                                                   said James McHugh, Dublin Bus Environmen-
                                                   tal, Health & Safety Manager.
     Flexible hours as I work for myself.
                                                   Mobile technology
     Looking for someone, kind, friendly, with
                                                   “In an age where public transport users are
     childcare experience and looking to build     more reliant on the use of mobile technology
     a bond with our daughter. Includes decent     during their journeys, it’s easy to see how some
     pay.                                          can become distracted while travelling on the
                                                   bus.

     For details please email:                       “We’ve created this video as a guide for our
                                                   customers to ensure their safe and comforta-
     madeleine_blaine@hotmail.com.                 ble journeys.”
19

June 2018                                                                                     AgeingMatters

Free grocery delivery for Age Action members
Grocer.ie is an internet          get the freshest products every        stage to avail of free delivery.
only grocery store that           single time.                             This service is currently only
offers a premium range              Check out their website www.         available in Dublin but there
of quality fresh foods            grocer.ie to see their full range of   are plans to deliver nationwide
alongside a wide range of         products and special offers.           soon.
everyday grocery items                                                     Please get in touch if you live
delivered direct to your          Free delivery                          outside of Dublin and they will
doorstep – everything             As a special offer to Age Action       keep you up to date on their
                                  members Grocer.ie is offering          expansion nationwide.
from premium Irish
                                  free delivery to all members and
T-Bone steaks to teabags!
                                  will donate to Age Action for          If you would like to know more
We use just-in-time production    every purchase.                        please contact Grocer.ie at
for our fresh foods so that our     Members should use the cou-          jonathan@grocer.ie or check out
customers are guaranteed to       pon code AA001 at the checkout         their website www.grocer.ie.

                                                                         q Monaghan U3A

    U3Agroups                                                            Eamonn at (087) 918-6567

                                                                         q Newcastle, Dublin 22
                                                                         U3A, Retired Active
    q Active Virginians U3A        q Club 50, Donegal U3A                Men’s Social
    Patricia at (087) 235-0515     Anne at Annegallagher60@
                                                                         Matt at (01) 458-9007
                                   yahoo.ie
    q An Cosán U3A Tallaght
    Imelda at (01) 462-8488                                              q Roscommon U3A
                                   q Dublin City U3A                     Sam at (01) 475-6989
                                   John at (01) 201-7490
    q Ballymun U3A
    Peter at (087) 292-4001                                              q Rusheen Woods, Galway,
                                   q Dun Laoghaire, Dalkey,              U3A
                                   Killiney U3A
                                                                         Angela at rusheenwoodsu3a@
    q Ballyroan U3A                Email dldk@gmail.com
                                                                         gmail.com
    June at (01) 494-7030
                                   q Maynooth U3A
    q Blackrock U3A                Helena at (01) 628-5128.              q Sligo U3A
    Eileen at (087) 418-8607                                             Kathleen at katemf@eircom.net
                                   q Lucan U3A
    q Blessington U3A              Mary at lucanu3a@gmail.               q Sutton-Baldoyle U3A
    Peter at (087) 815-1018        com.                                  Christine at (01) 832-3697

    q Bray U3A                                                           q Tramore U3A
    Linda at (086) 045-1600                                              Mollie at molliehunt@eircom.
                                   For more information, email
                                                                         net
                                   Sam O’Brien-Olinger, U3A
    q Carrick-on-Shannon U3A
    Margaret at (086) 837-2934     Development Officer, at u3a@
                                                                         q Waterford U3A
                                   ageaction.ie or phone (01)            Josephine at (051) 871-037
                                   475-6989.
20

     AgeingMatters                                                                                                                                  June 2018

     We’ve moved – but
     the shop’s staying!
     Age Action staff in our Camden Street office
     have now all moved to our Inchicore prem-
     ises. This brings all of our teams in Dublin
     under the one roof for the first time in years.
       Our flagship Camden Street store will con-
     tinue to operate from the ground floor offer-
     ing top quality clothes, gifts and designer
     wear at bargain prices.
       As well as allowing Age Action to save
     money on the rent of the Camden Street
     premises bringing our Dublin staff into the
     one office will enable our teams to work more
     closely together.
       Age Action’s new head office address is
                                                                            ▲ Our old home on Dublin’s Camden Street.
     10 Grattan Crescent, Inchicore, Dublin 8.

         Annual membership application
         I wish to join Age Action and enclose                                      STANDING ORDER
         €............ membership fee, plus €................                       To the Manager
         voluntary donation payable to Age Action                                   (Name of Bank/Building Society)���������������������
         Ireland Ltd.                                                               �����������������������������������������������������������������������
         If you are already an existing Age Action                                  Bank Address:�������������������������������������������������
         member and wish to renew your membership,                                  �����������������������������������������������������������������������
         please write your membership number here                                   �����������������������������������������������������������������������
         �����������������������������������������������������������������������   Please pay annually to Age Action Ireland,
                                                                                    Permanent TSB, 70 Grafton Street, Dublin 2,
         Full name:�������������������������������������������������������         BIC: IPBSIE2D
         (Block capitals please)                                                    IBAN: IE82 IPBS 9906 2587 7790 21
         Address:����������������������������������������������������������        the following amount €..............................������
         �����������������������������������������������������������������������   until further notice. Starting on: 1st day of
         Tel: �����������������������������������������������������������������    January 20..... .
         Email: �������������������������������������������������������������      Name:�������������������������������������������������������������
         (Block capitals please)                                                    (Block capitals please)
                                                                                    BIC: ���������������������������������������������������������������
         Date: ���������������������������������������������������������������     IBAN:���������������������������������������������������������������
                                                                                    Signature:��������������������������������������������������������
                                                                                    Please return to:
         FEES                                                                       Membership Development,
         €20 Individual – retired/unwaged                                           Age Action Ireland Ltd,
         €40 Individual – employed                                                  10 Grattan Crescent, Inchicore, Dublin 8.
         €60 Voluntary Body                                                         Email: membership@ageaction.ie
         €200 Statutory Agency                                                      Tel:       (01) 475 6989
         €500 Commercial                                                            Fax: (01) 475 6011
You can also read