ADMARKET STUDY 2014 THE ATL ADVERTISING SECTION - QUANTITATIVE B2B RESEARCH REPORT

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Quantitative B2B Research Report

AdMarket Study 2014

The ATL Advertising Section

February - May 2014
Prepared for:

© D&D Research 2014
TABLE OF CONTENTS

 METHODOLOGY

  [OBJECTIVES & DESIGN]                            3
  [DATA GATHERING]                                 5

 DETAILED REPORTING

  [GENERAL PERCEPTION OF ADVERTISING ACTIVITIES]   7
  [AWARENESS]                                      11
  [USAGE. GENERAL USAGE]                           16       [ADVERTISING AWARDS]            55
  [USAGE. PAYMENT ELEMENTS]                        24       [GENERAL PERCEPTIONS]           57
  [SERVICES/ACTIVITIES]                            28       [PEOPLE PERCEPTIONS]            76
  [SATISFACTION. LOYALTY]                          32       [“DEMOGRAPHICS”]                79

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METHODOLOGY

↘ CENTRAL AIM of the research was to assess the „current state of affairs” of the Advertising Community in
Romania on three of its main branches: Media, Digital and ATL.

This aim was attained by measuring key relevant parameters within the following dimensions:

  A Perception elements – or how is the main corpus of Clients perceiving the active entities from the
    Advertising Community: i.e. awareness, “usage”, satisfaction, key traits etc.

  B Usage and attitudes elements – what are the key working habits of the Clients into what regards
    collaboration with companies within the Advertising Community: i.e. criteria for agency selection, motives
    to cease collaboration, pitch habits, budgets etc.

  C Participant company relevant descriptors – e.g. active market domains / industry branch, turnover, number
    of active brands etc.

[≡] Please note that this report focuses on the ATL branch of the Advertising Community.
↘ RESEARCH DESIGN

Methodology:
Business to Business approach, semi-structured interview, deployed face to face (PAPI) by field executives using
a custom made printed questionnaire

Category: relevant data incumbents from companies that have been clients for the Media Advertising Agencies

INSTRUMENT

Custom made questionnaire focused on ATL Agencies build to measure all elements established as objectives.

The questionnaire has 47 items. Average interview duration on this questionnaire (ATL section only) was 25
minutes.

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SAMPLE

The participants were 133 individuals in charge of the media communication activities in 122 commercial
companies that had had this type of activities in 2013.

The general approach to the sample universe was the following:

   we decided that all spenders on advertising media in 2013 are relevant
   we also decided that these spenders also needed to be active in 2013
   observing the criteria above from public and private sources we have compiled a list of companies

DATA GATHERING

The field approach was a complex challenging B2B process:
   many of the relevant participants were either reluctant or simply lacked the time to involve in the study
   a significant part of the refusals to participate were not explicit and were masked behind typical “business”
      excuses
   both of the above meant that a large part of the initial universe sample list required at least 7 contact
      points (mails or phones) until a resolution was achieved
   furthermore even in those conditions the initial response rate was very low, bellow 10% so personal
      interventions from the research company seniors were needed to boost that figure
DETAILED REPORTING

↘ In the following we present the key findings of the study.

Reporting follows the questionnaire logic and structure and specifies for each graphic:

     the measured dimension
     the source question
     answer type
     total sample base used to compute percentages for that question
     measured percentages

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GP1. AREAS TO IMPROVE IN 2014
                                                                                        Which areas related to the client-agency
                                                                                    [»] collaboration do you consider should be improved in
                                                                                        2014?

                     Understanding of the clients' business                                 24,1
                 Meeting deadlines / fast / prompt reaction                          18,0
                                             Client service                      15,0
                           Communication with the clients                        15,0
                                             Creative areas                     13,5
                                             Strategy areas                 12,0
                                           Costs / budgets                 11,3
                 Knowledge on the client / brand / products               9,8
                                                Proactivity               9,0
                                     Measuring the results            7,5
                                        Focus on efficiency          6,8
                        Implementing / Executing the ideas          5,3
                                Adaptability to the present         4,5
                                  Others (< 3 options each)                                   27,8
                                                    DK/NA                           15,8

                                                              0,0   10,0         20,0       30,0     40,0   50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                                        *N=133, open multiple answers
Areas mentioned under the “others” category:

     Same attention to smaller brands                Higher involvement
     B2B                                             Proper incorporation of the feedback
     BTL/ATL                                         Trust
     BUSINESS FOCUS                                  Innovation
     Quality of the provided data                    Professionalism
     Quality of the reports                          Project management
     DIGITAL                                         Better desk research
     Diversification of the offer                    Respecting the briefs
     Propensity towards excellence                   Not repeating the same mistakes
     DTP                                             Transparency in working procedures
     Cost transparency                               Seniors involved in regular activities

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GP2.1. TOP 3 MARCOM ACTIVITIES IN 2013
                                                                                             Which were the most important marketing and
                                                                                         [»] communication activities conducted by your company
                                                                                             in 2013?

                                          Creation                                                       44,36

                                           Strategy                                          30,08

                       Media - buying and planning                                 20,60

                                            Digital                           16,54

                   PR and Corporate communication                          12,48

                                       Social Media                    10,98

                                Branding & Naming                     9,62

                                     B2B Marketing                  6,77

                                   Direct Marketing                 6,47

                 Search Engine Marketing (SEO, CPC)            5,11

                          Shopper/Trade Marketing              4,06

                                  Mobile marketing           1,35

                                             Other            3,76

                                                      0,00     10,00         20,00       30,00   40,00   50,00   60,00   70,00   80,00   90,00   100,00

                                                                                                                                   *N=133, spontaneous top 3 answers
GP2.2. ALL MARCOM ACTIVITIES IN 2013
                                                                                     Which of the following marketing and
                                                                                 [»] communication activities were implemented by your
                                                                                     company in 2013?

                                          Creation                                                                                   80,5

                                           Strategy                                                                        68,4

                                            Digital                                                                     64,7

                                      Social media                                                               59,4

                       Media - buying and planning                                                         54,9

                   PR and Corporate communication                                                      50,4

                                Branding & Naming                                            39,1

                                   Marketing direct                                          38,3

                                     B2B Marketing                                         36,1

                 Search Engine Marketing (SEO, CPC)                                     34,6

                          Shopper/Trade Marketing                                   30,1

                                  Mobile marketing                           24,1

                                             Other             9,8

                                                      0,0   10,0     20,0        30,0      40,0     50,0      60,0      70,0      80,0      90,0   100,0

                                                                                                                                         *N=133, closed multiple answers

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A1.1. ATL AGENCIES AWARENESS – TOP OF MIND
                                                                                               Which is the advertising agency that you can think of
                                                                                       [»]
                                                                                               at this moment?

                  BV McCann Erickson                                                    18,0
                 Leo Burnett & Target                                          15,0
                                 Ogilvy                          7,5
                     Saatchi & Saatchi                           7,5
                                Publicis                       6,8
                        DDB Bucuresti                          6,8
                         Graffiti/BBDO                         6,8
                      GMP Advertising                        6,0
                      Lowe & Partners                  3,0
                                    CAP                3,0
                   JWT Cohn & Jansen                  2,3
              23 Communication Ideas                1,5
                    Tempo Advertising               1,5
                           Propaganda             0,8
                         Headvertising            0,8
                      Next Advertising            0,8
                       TBWA Bucuresti             0,8
                                Friends          0,0
             Generic Audiovizual (GAV)           0,0
                      Geometry Global            0,0
                     HAVAS Worldwide             0,0
                    Papaya Advertising           0,0
                                  Other                                 11,3
                                           0,0         5,0       10,0      15,0         20,0      25,0   30,0   35,0   40,0   45,0   50,0

                                                                                                                       *N=133, spontaneous single answer
Agencies mentioned under the “other” category:

     DAESCU BORTUN OLTEANU                              LIGHT MEDIA
     DECORPORATE                                        SENIOR INTERACTIV
     DRAFT FCB                                          THE GEEKS
     ERKA PROMOTIONS                                    THE GROUP
     FUNNY ADVERTISING                                  THE PRACTICE
     GAVRILA SI ASOCIATII                               WOPA
     JAZZ COMMUNICATION                                 WUNDERMAN

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A1.2. ATL AGENCIES ALL UNPROMPTED AWARENESS
                                                                                                   What other advertising agencies do you know or
                                                                                           [»]
                                                                                                   heard of?

                  BV McCann Erickson                                                                               58,6
                 Leo Burnett & Target                                                                       52,6
                         Graffiti/BBDO                                                   37,6
                     Saatchi & Saatchi                                                  36,1
                      GMP Advertising                                               32,3
                                 Ogilvy                                         28,6
                                Publicis                                       27,1
                      Next Advertising                                  21,1
                           Propaganda                            15,8
                      Lowe & Partners                           15,0
                        DDB Bucuresti                         13,5
                    Tempo Advertising                       12,0
                                    CAP                    10,5
                         Headvertising                   9,0
                                Friends                  9,0
                   JWT Cohn & Jansen                     9,0
                    Papaya Advertising                6,0
                      Geometry Global                 6,0
                       TBWA Bucuresti                5,3
             23 Communication Ideas                  5,3
                     HAVAS Worldwide                4,5
            Generic Audiovizual (GAV)            1,5
                                  Other                                                      37,6
                                           0,0        10,0      20,0           30,0         40,0     50,0      60,0       70,0      80,0   90,0   100,0

                                                                                                                                 *N=133, spontaneous multiple answers
Agencies mentioned under the “other” category:

     ADDV                                               INITIATIVE MEDIA
     ADVANCE IDEAS                                      INITIATIVES
     ADVENTURES                                         MERCURY 360
     ARSENOAIEI & MATASEL                               PASTEL
     BABEL COMMUNICATION                                PHD
     BAD CAT                                            PRESAGE
     BLOOM COMMUNICATION                                REPUBLIKA
     BRAND FUSIONS                                      ROGALSKY PR
     BRIDGE COMMUNICATION                               RUSU BOTUN
     CSR AGENCY                                         SENIORHYPER
     DC COMMUNICATION                                   SPOON
     DRAFT FCB                                          THE GEEKS
     ECHIPA DE PR                                       THE GROUP
     GAVRILA SI ASOCIATII                               THE PRACTICE
     GOLINHARRIS                                        THE SECRET SERVICE
     HIPPOS                                             WUNDERMAN
     ILEO                                               ZENITH

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A1.3. ADVERTISING AGENCIES RECOGNITION
                                                    Which of the following advertising agencies do you
                                              [»]
                                                    know or heard of?

                                                                           *N=133, closed multiple answers
U1. EMPLOYED AGENCIES
                                                                                   In 2013, with how many advertising agencies did
                                                                             [»]
                                                                                   your company worked with?

                     two                                  28,6

                     one                              27,1

              more than 3                          24,1

                    three                   20,3

                            0,0   10,0   20,0        30,0        40,0          50,0    60,0   70,0   80,0   90,0   100,0

                                                                                                               *N=133, closed single answer

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U2.1. IMPORTANT MARCOM ACTIVITIES IN 2013
                                                                                Please chose from the following marketing and
                                                                            [»] communication activities, which were the most
                                                                                important in 2013 for your business?

                                                         Creation                                                 61,74

                                                         Strategy                                              55,56

               Digital communication overall (Social Media, Mobile
                                                                                                       40,41
                    Marketing, Search Engine Marketing etc.)

                                         Events/ Direct Marketing                              29,66

                                PR and Corporate Communication                               26,25

                                        Shopper Marketing/Trade                      15,95

                                                            Other             7,62

                                                                     0,00 10,00 20,00 30,00 40,00 50,00 60,00 70,00 80,00 90,00 100,00

                                                                                                                                  *N=133, closed ranking
U2.2. IMPORTANT MARCOM ACTIVITIES IN 2014
                                                                                Please chose from the following marketing and
                                                                            [»] communication activities, which of them will be most
                                                                                important for your company’s business?

                                                         Strategy                                             59,65

                                                         Creation                                           56,10

               Digital communication overall (Social Media, Mobile
                                                                                                    41,99
                    Marketing, Search Engine Marketing etc.)

                                PR and Corporate Communication                              28,78

                                         Events/ Direct Marketing                           27,60

                                        Shopper Marketing/Trade                     17,30

                                                            Other            7,10

                                                                     0,00 10,00 20,00 30,00 40,00 50,00 60,00 70,00 80,00 90,00 100,00

                                                                                                                                  *N=133, closed ranking

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U2.3. MARCOM BUDGET SHARE IN 2013
                                                                                  What was the share for every marketing and
                                                                           [»]
                                                                                  communication activity conducted in 2013?

                                                        Creation                         19,94

              Digital communication overall (Social Media, Mobile
                                                                                        18,00
                   Marketing, Search Engine Marketing etc.)

                                        Events/ Direct Marketing                        17,75

                                                        Strategy                        16,66

                               PR and Corporate Communication                    10,58

                                       Shopper Marketing/Trade                   9,73

                                                           Other             7,34

                                                                    0,00 10,00 20,00 30,00 40,00 50,00 60,00 70,00 80,00 90,00 100,00

                                                                                                *N=133, open percentage answers adding up to 100%
U3. ADVERTISING NEEDS
                                                                                 Which of the following sentences describe best the
                                                                             [»] way your company prefers to cover its’ advertising
                                                                                 needs?

               working with more than one advertising agencies
                                                                                                             52,6
                        specialized in particular areas

                      working with a single advertising agency                                    40,6

               working with an external consultant/ freelancer                 12,0

                    assigning for each brand different agencies                12,0

                           developing an in-house department                   11,3

               working with an agency from outside the country           6,0

                                                        DK/NA           3,8

                                                                  0,0   10,0     20,0   30,0   40,0   50,0    60,0   70,0   80,0   90,0 100,0

                                                                                                                            *N=133, closed multiple answers

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U4. SPECIALIZED VS. FULL SERVICE
                                                                                     In which of the following areas a specialized agency
                                                                             [»]
                                                                                     will perform better than an advertising agency??

                Digital communication overall (Social Media, Mobile
                                                                                                                          65,4
                      Marketing, Search Engine Marketing etc.)

                                        Media planning and buying                                                  53,4

                                          Events/ Direct Marketing                                        39,8

                                             Strategy and Creation                                    38,3

                                             Branding Consultancy                                  33,1

                                         Shopper Marketing/Trade                                   32,3

                                                             Other          0,8

                                                            DK/NA            2,3

                                                                      0,0     10,0   20,0   30,0    40,0    50,0   60,0   70,0   80,0   90,0 100,0

                                                                                                                                 *N=133, closed multiple answers
U5. EMPLOYED AGENCIES
                                                                                                  Please name the advertising agency your company
                                                                                           [»]
                                                                                                  worked with in 2013

                 BV McCann Erickson                                     17,3
                Leo Burnett & Target                                    16,5
                              Publicis                              15,0
                        Graffiti/BBDO                            11,3
                       DDB Bucuresti                         10,5
                    Saatchi & Saatchi                        10,5
                     GMP Advertising                         9,8
                               Ogilvy                       9,0
                  JWT Cohn & Jansen                        8,3
                     Next Advertising                  6,8
                     Lowe & Partners                  6,0
                  Tempo Advertising                   6,0
             23 Communication Ideas                  5,3
                         Propaganda              3,8
                               Friends          3,0
                     Geometry Global            3,0
                      TBWA Bucuresti           2,3
                   HAVAS Worldwide             1,5
                       Headvertising           1,5
                                   CAP         1,5
            Generic Audiovizual (GAV)          1,5
                  Papaya Advertising           1,5
                                 Other                                                                     54,1
                                         0,0          10,0              20,0   30,0        40,0     50,0     60,0   70,0   80,0      90,0   100,0

                                                                                                                                  *N=133, closed multiple answer

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Agencies mentioned under the “other” category:

     ACTIVE PROMOTIONS                    GOLINHARRIS           PROSPERO
     AD PRINT                             GRAYLING              REPUBLIKA
     ADVANCE IDEAS                        GREY                  RUSU BORTUN
     ARSENOAIEI & MATASEL                 ILEO                  SENIORHYPER
     BRAND FUSION                         IMAGE PR              SMART IDEA BUSINESS
     BRANDFEST                            INITIATIVES            RESULTS
     BRANDIENT                            JAZZ                  SMART POINT
     KEIL AUSTRIA GMBH                    KALEIDOSCOPE          SPOON
     DECORPORATE                          KINEKTO               THE GEEKS
     DIGITAL STAR                         LIVADA                THE GROUP
     DRAFT FCB                            LUNA                  THE PRACTICE
     ERKA                                 MARKETING MATERS      TOTAL BRANDING
     EYE PR                               MERCURY 360           WOPA
     FOSS ADVERTISING                     MSPS                  WUNDERMAN
     FUNNY ADVERTISING                    NAKED & JONES         YOU FIRST
     GAVRILA SI ASOCIATII                 PR STEPS               COMMUNICATION
PE1. MARCOM BUDGET
                                                                                       In 2013, what was the budget for advertising and
                                                                                 [»]
                                                                                       communication activities?

                     < 50.000 €                10,5

              50.000-100.000 €                   13,5

             100.000-300.000 €                               21,1

             300.000-500.000 €           8,3

                   > 500.000 €                                             35,3

                        DK/NA                  11,3

                                  0,0   10,0          20,0          30,0    40,0       50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                     *N=133, closed single answer

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PE2. MARCOM BUDGET EVOLUTION IN 2014
                                                                                      As compared with 2013, how do you assess the
                                                                              [»]
                                                                                      advertising budget will evolve in 2014?

                           Will increase                                       35,3

                           Will decrease                   20,3

              Don't know/can't apreciate                          27,1

                   Will remain the same                  17,3

                                           0,0   10,0   20,0      30,0          40,0     50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                      *N=133, closed single answer
PE2.1. MARCOM BUDGET ESTIMATED EVOLUTIONS
                                                                          Please give an estimated percentage of how much
                                                                   [»]
                                                                          you assess the advertising budget increase in 2014?

                    Will Decrease                                                                       Will Increase

                                     Less than 10%    14,8                      25,5         Less than 10%

          Between 10% and 20%              48,1                             23,4            Between 10% and 20%

                                     Between 20% and 30% 3,7                    25,5         Between 20% and 30%

                                       Between 30% and 40% 2,1 Between 30% and 40%

                                       Between 40% and 50%          Between 40% and 50%

                                Between 50% and
                                                     18,5                14,9          Between 50% and 100%
                                     100%

                                                       100%        4,3 100%

                            *N=47 participants estimating answering “increase” at the previous question, closed single answer
                           *N=27 participants estimating answering “decrease” at the previous question, closed single answer

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PE3. TYPES OF REMUNERATION
                                                                                     Which of the following forms of remuneration for the
                                                                                 [»] employed advertising agencies, were adopted by your
                                                                                     company in 2013?

                      A constant monthly fee/flat fee                                                          51,1

                                A flat fee per project                                           39,1

                             A fee based on rate hour                                   26,3

                                          Success fee                            18,8

              Percentage of all communication budget                  9,8

                                                  Else         1,5

                                               DK/NA            3,8

                                                         0,0     10,0       20,0        30,0   40,0     50,0      60,0   70,0   80,0   90,0   100,0

                                                                                                                                  *N=133, closed multiple answers
S1. MOST IMPORTANT SPECIALIZED SERVICES IN 2014
                                                                                        Which of the services provided to you by the
                                                                                    [»] advertising agency you think will be most important /
                                                                                        relevant for your company in 2014?

                              Creative services                                                          59,4

                              Strategy services                                                        57,9

                                         Digital                                       33,8

                    Media buying and planning                        11,3

                                   Social Media                 9,0

                                             PR                 8,3

                                 Special events                7,5

               Integration of ideas / executions           6,0

                                  Client service          4,5

                               Implementation             4,5

                                      Branding           3,0

                               Trade marketing           3,0

                      Others (< 3 options each)                         15,8

                                         DK/NA             6,0

                                                   0,0     10,0         20,0   30,0     40,0   50,0   60,0      70,0   80,0   90,0   100,0

                                                                                                                       *N=133, spontaneous open answers

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Most important services mentioned under the “others” category:

     Costs and budgets
     Direct marketing
     Shopper marketing
     Business acquisition
     Brand activation
     Outdoor consultancy
     Gameification
     Understanding the consumer
     Project coordination
     Meeting the deadlines
S2. AREAS OF IMPROVEMENT
                                                                                        In which areas do you consider the advertising
                                                                                    [»] agency your company worked with in 2013 should
                                                                                        improve?

                                          Creation                                      29,3

                                            Digital                            18,8

                                          Strategy                      12,8

                                     Client service               7,5

                                Costs and budgets                 6,8

              Meeting deadlines and reaction times            6,0

                      Involvement / Responsibility            6,0

                      Media - buying and planning            5,3

              Knowledge of business and consumer             4,5

                                            Events          3,8

                                         Research           3,0

                               Shopper marketing            3,0

                          Others (< 3 options each)                        17,3

                                            DK/NA                                21,1

                                                      0,0     10,0        20,0        30,0     40,0   50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                           *N=133, spontaneous open answers

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Most important areas of improvement mentioned under the “others” category:

     Adaptability between online and offline
     B3B Marketing
     Consultancy
     DTP
     Production
     Work teams
     People skills
     PR
     Proactivity
     Transparency in assessments
     More involvement in smaller brands
L1.1. SATISFACTION WITH THE 2013 PERFORMANCE
                                                                                  On a scale from 1 to 5, how satisfied are you with the
                                                                            [»]
                                                                                  advertising agency you worked with in 2013?

                             Publicis                                                                             76,56

                 BV McCann Erickson                                                                          75,00

                 Leo Burnett & Target                                                                       73,86

                              Ogilvy                                                                       72,73

                       DDB Bucuresti                                                                      71,43

                        Graffiti/BBDO                                                                     71,15

                    Saatchi & Saatchi                                                                 70,83

                                        0,00   10,00   20,00   30,00   40,00      50,00   60,00   70,00       80,00       90,00   100,00

      * the number of evaluations for each company are rather low ranging between 20 evaluations for Saatchi & Saatchi and 2
                                evaluations for McCann Erickson; five point Likert type scale: 1 less satisfied … 5 most satisfied

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L2. ADVERTISING AGENCY DECISION
                                                                                Which of the following sentences describes best the
                                                                            [»] way your company took the decision to work with an
                                                                                advertising agency?

               We continued the relationship with the agency we've
                                                                                                                        63,9
                             worked with in 2012

                          We organised auction / selection / pitch                                 33,1

                          The decision belonged in affiliation with
                                                                                     15,0
                                   international network

                  We took into account the recommendations from
                                                                               9,0
                             business partners/friends

                 We contacted an agency chosen based on previous
                                                                              7,5
                    campaigns/successful case study de succes

                 We were contacted directly by agencies who made
                                                                             4,5
                                 presentations

                                                                      0,0    10,0    20,0   30,0   40,0   50,0   60,0   70,0   80,0   90,0 100,0

                                                                                                                               *N=133, closed multiple answers
L3. TOP CRITERIA ASSESSMENT OF ADVERTISING AGENCIES
                                                                                                               Which of the following criteria are important when
                                                                                                      [»]
                                                                                                               assessing an advertising agency?

                 Strategic skills/The ability to understand consumer behaviour                                                                   66,6

                                                                Creative skills                                                           57,4

                                        Prices that meets the market situation                         11,9

                   Previous experience with the agency/Ease of collaboration                          10,1

                                   The ability to accomplish complex projects                        9,6

                                                                  Digital skills                6,1

                                   Previous projects/campaigns of the agency                   5,8

        The presence in the agency of key people, appreciated by being digital …               5,5

                                                                  Credentials             2,3

                                        Prizes/Awards ceremony performance               0,9

                                              High rank in specialized awards            0,8

                 Informations/recommendations for business partners/friends              0,8

                                                                        Others            2,3

                                                                                   0,0         10,0          20,0   30,0   40,0   50,0   60,0    70,0     80,0   90,0   100,0

                                                                                                                                                        *N=133, closed top 3 answers

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L4.1. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                            What are the top 3 strengths of the advertising
                                                                      [»]
                                                                            agency you worked with in 2013?

            BV McCann Erickson
                                                       Creative competences
                                                          80,0
                                                          70,0
                                                          60,0
                                                          50,0
                                                          40,0
                     High proactivity /                   30,0
                                                                                             Strategic competencies
                       enthusiastic                       20,0
                                                          10,0
                                                           0,0

                                                                                   Capacity to implement
                                          Good costs
                                                                                      "cool" projects

                                                                *N=7 participants that assessed the company, open top 3 answers
                                                        *strengths are spontaneously mentioned; values are percentages out of N
L4.2. TOP 3 STRENGTHS EMPLOYED ADVETISING AGENCY
                                                                               What are the top 3 strengths of the advertising
                                                                         [»]
                                                                               agency you worked with in 2013?

            DDB Bucuresti
                                                        Creative competences
                                                             80,0
                              High know how / very                                     Prompt / fast / meeting
                                                             70,0
                                 knowledgeable                                              deadlines
                                                             60,0
                                                             50,0
                  Capacity to implement                      40,0
                                                                                                    Strategic competencies
                     "cool" projects                         30,0
                                                             20,0
                                                             10,0
                                                              0,0
                   Good client service                                                                High flexibility

                       Team of professionals                                                  Good costs

                                                                               High proactivity /
                                          Very experienced
                                                                                 enthusiastic

                                                                *N=12 participants that assessed the company, open top 3 answers
                                                         *strengths are spontaneously mentioned; values are percentages out of N

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L4.3. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                                   What are the top 3 strengths of the advertising
                                                                             [»]
                                                                                   agency you worked with in 2013?

            Graffiti/BBDO
                                                              Creative competences
                                                                 80,0
                                                                 70,0
                                                                 60,0
                    Knowledge on the client /
                                                                 50,0                            Strategic competencies
                        brand / products
                                                                 40,0
                                                                 30,0
                                                                 20,0
                                                                 10,0
                                                                  0,0

                 Prompt / fast / meeting
                                                                                                           Good client service
                      deadlines

                                                                                      High proactivity /
                                           High flexibility
                                                                                        enthusiastic

                                                                       *N=8 participants that assessed the company, open top 3 answers
                                                               *strengths are spontaneously mentioned; values are percentages out of N
L4.4. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                           What are the top 3 strengths of the advertising
                                                                     [»]
                                                                           agency you worked with in 2013?

            Leo Burnett & Target
                                                     Strategic competencies
                                                         80,0
                                  Very experienced       70,0                     Good client service
                                                         60,0
                                                         50,0
                                                         40,0
                      High proactivity /                 30,0
                                                                                             Creative competences
                        enthusiastic                     20,0
                                                         10,0
                                                          0,0

                                                                                             Knowledge on the client /
                        High flexibility
                                                                                                 brand / products

                            Capacity to implement                                 Prompt / fast / meeting
                               "cool" projects                                         deadlines

                                                     Team of professionals

                                                              *N=15 participants that assessed the company, open top 3 answers
                                                       *strengths are spontaneously mentioned; values are percentages out of N

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L4.5. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                                 What are the top 3 strengths of the advertising
                                                                           [»]
                                                                                 agency you worked with in 2013?

            Ogilvy
                                                            Creative competences
                                                               80,0
                                                               70,0
                                Very experienced                                           Good client service
                                                               60,0
                                                               50,0
                                                               40,0
                                                               30,0
                Prompt / fast / meeting                        20,0
                                                                                                      Strategic competencies
                     deadlines                                 10,0
                                                                0,0

                                Good costs                                                        High flexibility

                                    Capacity to implement                          High know how / very
                                       "cool" projects                                knowledgeable

                                                                     *N=8 participants that assessed the company, open top 3 answers
                                                             *strengths are spontaneously mentioned; values are percentages out of N
L4.6. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                                      What are the top 3 strengths of the advertising
                                                                                [»]
                                                                                      agency you worked with in 2013?

            Publicis
                                                                 Creative competences
                                                                    80,0
                                                                    70,0
                                  Very experienced                                               Strategic competencies
                                                                    60,0
                                                                    50,0
                                                                    40,0
                                                                    30,0
               Knowledge on the client /                            20,0                                    Capacity to implement
                   brand / products                                 10,0                                       "cool" projects
                                                                     0,0

                                 Good costs                                                             Team of professionals

                                                                                        Prompt / fast / meeting
                                           Good client service
                                                                                             deadlines

                                                                         *N=12 participants that assessed the company, open top 3 answers
                                                                  *strengths are spontaneously mentioned; values are percentages out of N

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L4.7. TOP 3 STRENGTHS EMPLOYED ADVERTISING AGENCY
                                                                                    What are the top 3 strengths of the advertising
                                                                              [»]
                                                                                    agency you worked with in 2013?

            Saatchi & Saatchi
                                                            Strategic competencies
                                                                  80,0
                                                                                            Knowledge on the client /
                                    Very experienced              70,0
                                                                                                brand / products
                                                                  60,0
                                                                  50,0
                  Prompt / fast / meeting                         40,0
                                                                                                       Good client service
                       deadlines                                  30,0
                                                                  20,0
                                                                  10,0
                                                                   0,0
                     High proactivity /
                                                                                                            Creative competences
                       enthusiastic

                                   Good costs                                                     High flexibility

                                          Capacity to implement
                                                                                    Team of professionals
                                             "cool" projects

                                                                      *N=9 participants that assessed the company, open top 3 answers
                                                              *strengths are spontaneously mentioned; values are percentages out of N
L5.1. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                What are the top 3 weaknesses of the advertising
                                                          [»]
                                                                agency you worked the most in 2013?

            BV McCann Erickson
                                         Poor digital competences
                                             80,0
                                             70,0
                                             60,0
                                             50,0
                                             40,0
                                             30,0
                                             20,0
                                             10,0
                                                                               Slow reaction times / failing
                Poor costs and budgets         0,0
                                                                                  some of the deadlines

                                             Poor proactivity

                                                  *N=7 participants that assessed the company, open top 3 answers
                                         *weaknesses are spontaneously mentioned; values are percentages out of N

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L5.2. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                         What are the top 3 weaknesses of the advertising
                                                                   [»]
                                                                         agency you worked the most in 2013?

            DDB Bucuresti
                                                  Poor creative competences
                                                       80,0
                                                       70,0
                              Team instability         60,0                       Poor costs and budgets
                                                       50,0
                                                       40,0
                                                       30,0
                                                       20,0
                                                       10,0
                     Poor proactivity                   0,0                                Poor client service

                      Poor knowledge on the
                                                                                  Poor strategic competences
                      client / brand / products

                                                  Poor digital competences

                                                          *N=12 participants that assessed the company, open top 3 answers
                                                  *weaknesses are spontaneously mentioned; values are percentages out of N
L5.3. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                             What are the top 3 weaknesses of the advertising
                                                                       [»]
                                                                             agency you worked the most in 2013?

            Graffiti/BBDO
                                                      Poor creative competences
                                                           80,0
                                                           70,0
                                                           60,0
                                                           50,0
                                                           40,0
                                                           30,0
                       Poor proactivity                                                        Poor digital competences
                                                           20,0
                                                           10,0
                                                            0,0

                      Slow reaction times / failing
                                                                                    Poor costs and budgets
                         some of the deadlines

                                                               *N=8 participants that assessed the company, open top 3 answers
                                                      *weaknesses are spontaneously mentioned; values are percentages out of N

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L5.4. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                               What are the top 3 weaknesses of the advertising
                                                         [»]
                                                               agency you worked the most in 2013?

            Leo Burnett & Target
                                        Poor costs and budgets
                                            80,0
                                            70,0
                                            60,0
                                            50,0
                                            40,0
                                            30,0
                                            20,0
                                            10,0
                     Team instability         0,0                              Poor creative competences

                                        Poor digital competences

                                                *N=15 participants that assessed the company, open top 3 answers
                                        *weaknesses are spontaneously mentioned; values are percentages out of N
L5.5. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                        What are the top 3 weaknesses of the advertising
                                                                  [»]
                                                                        agency you worked the most in 2013?

            Ogilvy
                                                 Poor creative competences
                                                      80,0
                                                      70,0
                                                      60,0
                                                      50,0
                     Poor knowledge on the
                                                      40,0                           Poor costs and budgets
                     client / brand / products
                                                      30,0
                                                      20,0
                                                      10,0
                                                       0,0

               Slow reaction times / failing
                                                                                     Poor client service
                  some of the deadlines

                                                 Poor digital competences

                                                          *N=8 participants that assessed the company, open top 3 answers
                                                 *weaknesses are spontaneously mentioned; values are percentages out of N

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L5.6. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                               What are the top 3 weaknesses of the advertising
                                                                         [»]
                                                                               agency you worked the most in 2013?

            Publicis
                                                       Poor creative competences
                                                             80,0
                                                             70,0
                          Not enough resources for
                                                             60,0                       Poor digital competences
                                 our needs
                                                             50,0
                                                             40,0
                                                             30,0
                                                             20,0
                                                             10,0
                Poor knowledge on the
                                                              0,0                                Poor costs and budgets
                client / brand / products

                       Slow reaction times / failing
                                                                                        Poor client service
                          some of the deadlines

                                                       Poor strategic competences

                                                                *N=12 participants that assessed the company, open top 3 answers
                                                        *weaknesses are spontaneously mentioned; values are percentages out of N
L5.7. TOP 3 WEAKNESSES EMPLOYED ADVERTISING AGENCY
                                                                            What are the top 3 weaknesses of the advertising
                                                                      [»]
                                                                            agency you worked the most in 2013?

            Saatchi & Saatchi
                                                     Poor creative competences
                                                          80,0
                                                          70,0
                                                          60,0
                                                          50,0
                                                          40,0
                                                          30,0
                       Poor proactivity                                                        Poor costs and budgets
                                                          20,0
                                                          10,0
                                                           0,0

                                                                                   Slow reaction times / failing
                                  Team instability
                                                                                      some of the deadlines

                                                              *N=9 participants that assessed the company, open top 3 answers
                                                     *weaknesses are spontaneously mentioned; values are percentages out of N

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L6. INTENTION TO SWITCH THE ADVERTISING AGENCY
                                                                                        In 2014 do you intent to change the advertising
                                                                                [»]
                                                                                        agency you worked with in 2013?

                Certanly Yes               8,3

               Yes, probably                     13,5

               No, probably                                       34,6

                Certanly No                                          38,3

                     DK/NA           5,3

                               0,0    10,0          20,0   30,0     40,0              50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                    *N=133, closed single answer
L7. TOP 3 REASONS TO END THE COLLABORATION
                                                                                                 What are the top 3 reasons if you were to end the
                                                                                         [»]
                                                                                                 relationship with an advertising agency?

                                                              Lack of creativity                                        34,5

                Insufficient knowledge of consumer's behaviour/lack of quality…                                         34,5

                                                     Lack of excelence in craft                                  27,6

                          High prices/not in keeping with the market situation                                   27,6

                                              Failure to comply with deadlines                          17,2

                            Lack of skills needed to implement larger projects                          17,2

             Insufficient capacity to design integrated campaigns (cross media)                         17,2

                Unable to understand the digital media (internet, social media, …                    13,8

                                               International/Network decision                    10,3

             Client service incompatibility/We didn't had a good collaboration                 6,9

                              Simplifying the work process in our company (all …               6,9

                                                      Unattractive credentials            3,4

                                                                        Others                          17,2

                                                                                   0,0    10,0       20,0      30,0     40,0   50,0   60,0   70,0   80,0   90,0 100,0

                                *N=29, participants responding “yes” or “probably yes” to the previous question, open top 3 answers

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L8. STRONGEST PITCH REFERENCE COMPANIES
                                                                                              In case of a new pitch, I would like to compare the
                                                                                       [»]
                                                                                              following advertising agencies

                 BV McCann Erickson                                               33,8
                Leo Burnett & Target                                       26,3
                        Graffiti/BBDO                               18,0
                     GMP Advertising                          14,3
                          Propaganda                          14,3
                    Saatchi & Saatchi                        12,8
                              Publicis                      11,3
                     Next Advertising                  8,3
                                  CAP                 7,5
                               Ogilvy                6,8
                     Lowe & Partners             5,3
             23 Communication Ideas              4,5
                        Headvertising            4,5
                       DDB Bucuresti            3,8
                   Papaya Advertising           3,8
                              Friends          3,0
                  JWT Cohn & Jansen            3,0
                   Tempo Advertising           2,3
             Others (< 3 options each)                             16,5
                               DK/NA                               16,5
                                         0,0         10,0          20,0    30,0        40,0     50,0   60,0   70,0   80,0     90,0   100,0

                                                                                                                            *N=133, open multiple answers
Agencies mentioned under the “others” category:

     ADMAKER
     BRAND FUSIONS
     BRANDS&BEARS
     DAESCU BORTUN OLTEANU
     FREE ADVERTISING
     GODMOTHER
     GOLINHARRIS
     ILEO
     JAZZ
     KOALA COMMUNICATION
     PERCEPTUM
     PR STEPS
     PRACTICE
     SPRINGER & JACOBY
     THE GEEKS
     THE GROUP
     THE MEDIA CONCEPT STORE
     THE PRACTICE
     WOPA

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L9. REASON WHY (PREVIOUS QUESTION)
                                                                                 [»] Please briefly explain your choice

                                            High creativity                            18,0

                            The had successful campaigns                               17,3

                                 Good previous experience                       11,3

                     Well known agency / Good reputation                  6,8

              Just for benchmarking, to see other proposals           5,3

                            They are highly recommended             2,3

                       They are part of the global network          1,5

                                 They are highly proactive          1,5

                                  Others (< 2 options each)                 9,8

                                                    DK/NA                                     26,3

                                                              0,0     10,0        20,0        30,0   40,0   50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                                    *N=133, open multiple answers
Reasons mentioned under the “others” category:

     Smaller agencies show me respect
     They have high strategic competences
     Good on BTL
     They have merged with a German agency that has creativity awards
     They work is visible to the public
     They have a good presentation
     They are generally very good
     they are full service
     They are local and understand local businesses

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AA1. ADVERTISING AWARDS
                                                                                     To what extent the awards won by an advertising
                                                                                 [»] agency at the dedicated festivals will influence your
                                                                                     decision to pass them your business?

               Very little extent                                 26,3

                    Small extent                           19,5

              Not little, nor high                                       33,8

                    Great extent                          18,8

               Very great extent           0,8

                          DK/NA            0,8

                                     0,0         10,0   20,0      30,0     40,0      50,0   60,0   70,0   80,0   90,0   100,0

                                                                     * N=133, five point Likert type scale: 1 low influence … 5 high influence
AA2. MOST RELEVANT AWARDS
                                                                                    From your point of view, which are the most relevant
                                                                             [»]
                                                                                    awards when assessing an advertising agency?

                              Effie                                                                          78,2

                      Cannes Lions                                                            57,9

             Golden Drum (Portoroz)                                          36,8

                              AdOr                               25,6

                           AdPrint                  8,3

                             Epica            3,8

                          Eurobest           2,3

                             Other          0,8

                                      0,0          10,0   20,0   30,0        40,0     50,0   60,0    70,0   80,0      90,0   100,0

                                                                                                                    *N=133, closed multiple answers

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AG1. MOST CREATIVE ADVERTISING AGENCY
                                                                                                    In your opinion, which are the most creative
                                                                                           [»]
                                                                                                    advertising agencies?

                   BV McCann Erickson                                                            39,8
                  Leo Burnett & Target                                                31,6
                       GMP Advertising                                       23,3
                          Graffiti/BBDO                            15,0
                            Propaganda                                17,3
              23 Communication Ideas                                  17,3
                                     CAP                           15,0
                                 Publicis                           15,8
                     Papaya Advertising                           13,5
                       Next Advertising                     9,0
                                  Ogilvy                    9,0
                          Headvertising                     9,0
                      Saatchi & Saatchi                   7,5
                                 Friends                 6,0
                         DDB Bucuresti                  5,3
                     Tempo Advertising                  5,3
                    JWT Cohn & Jansen                 3,8
                       Lowe & Partners              1,5
             Generic Audiovizual (GAV)             0,8
                      HAVAS Worldwide              0,8
                       Geometry Global            0,0
                        TBWA Bucuresti            0,0
                                   Other                    9,0
                                  DK/NA                     9,0
                                            0,0         10,0        20,0       30,0          40,0       50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                    *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     ARSENOAIEI & MATASEL
     BAD CAT
     BRANDS&BEARS
     CREATIVE
     DAESCU BORTUN OLTEANU
     ECHIPA DE PR
     GAVRILA SI ASOCIATII
     GOLIN HARRIS
     MEDIA CONCEPT STORE
     PROXIMITY
     THE GEEKS
     THE GROUP
     THE PRACTICE

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AG2. BEST STRATEGIC ADVERTISING AGENCY
                                                                                                 In your opinion, which are the best advertising
                                                                                          [»]
                                                                                                 agencies when it comes to strategy?

                    BV McCann Erickson                                                       39,1
                   Leo Burnett & Target                                                     38,3
                           Graffiti/BBDO                               18,0
                        GMP Advertising                            14,3
                       Saatchi & Saatchi                            15,0
                                  Publicis                         14,3
                                   Ogilvy                  6,8
                          DDB Bucuresti                    6,8
                             Propaganda                      8,3
               23 Communication Ideas                     6,0
                        Next Advertising                 4,5
                                      CAP              3,0
                      Tempo Advertising                 3,8
                        Lowe & Partners                3,0
                     JWT Cohn & Jansen                2,3
                      Papaya Advertising             1,5
                                  Friends           0,8
                        Geometry Global             0,8
                           Headvertising            0,8
                         TBWA Bucuresti             0,8
              Generic Audiovizual (GAV)            0,0
                       HAVAS Worldwide             0,0
                                    Other                       12,0
                                   DK/NA                      9,8
                                             0,0          10,0      20,0      30,0        40,0      50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     ARSENOAIEI & MATASEL
     BRANDIENT
     BRIDGE COMUNICATION
     CREATIVE
     DRAFT FCB
     GAVRILA SI ASOCIATII
     GOLIN HARRIS
     MARKS
     MEDIA CONCEPT STORE
     OMD
     RUSU BORŢUN
     THE GEEKS
     THE GROUP

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AG3. BEST ADVERTISING AGENCY WITH DIGITAL SKILLS
                                                                                                   In your opinion, which advertising agencies have the
                                                                                            [»]
                                                                                                   best digital skills?

                   Leo Burnett & Target                                                  34,6
                    BV McCann Erickson                                            28,6
                           Graffiti/BBDO                          12,8
                        GMP Advertising                           12,8
                                  Publicis                  8,3
                        Lowe & Partners                    6,8
                             Propaganda                    6,8
                                   Ogilvy                 6,0
                          DDB Bucuresti                   6,0
                       Saatchi & Saatchi                  6,0
                        Next Advertising                4,5
                      Tempo Advertising                3,0
                     JWT Cohn & Jansen                2,3
               23 Communication Ideas                1,5
                                  Friends            1,5
                         TBWA Bucuresti              1,5
                                      CAP           0,8
                       HAVAS Worldwide              0,8
                      Papaya Advertising            0,8
              Generic Audiovizual (GAV)            0,0
                        Geometry Global            0,0
                           Headvertising           0,0
                                    Other                         12,0
                                   DK/NA                                 18,0
                                             0,0         10,0        20,0       30,0        40,0     50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                 *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     BUSINESS RESULTS
     CREATIVE
     CREATIVE LUGGAGE
     DIGITAL STAR
     GOLINHARRIS
     KONDIMENT
     KUBIS
     MSPS
     PROXIMITY
     REPUBLIKA
     RUSU BORŢUN
     SMART IDEA
     SUPER PUNK (MEDIACAFE)
     THE GEEKS
     THINK DIGITAL
     WEBSTYLER

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AG4. BEST ADVERITISNG AGENCY AT SOCIAL MEDIA
                                                                                                    In your opinion, which are the best advertising
                                                                                             [»]
                                                                                                    agencies at social media?

                   Leo Burnett & Target                                              29,3
                    BV McCann Erickson                                        24,8
                           Graffiti/BBDO                   8,3
                                  Publicis                    10,5
                        GMP Advertising                     9,0
                                   Ogilvy               4,5
                      Tempo Advertising                  5,3
                             Propaganda                 4,5
                       Saatchi & Saatchi                4,5
                        Next Advertising                4,5
                        Lowe & Partners                3,8
                                      CAP             3,0
                          DDB Bucuresti                3,8
                                  Friends             3,0
               23 Communication Ideas                1,5
                     JWT Cohn & Jansen               1,5
                      Papaya Advertising            0,8
                        Geometry Global            0,0
                       HAVAS Worldwide              0,8
                         TBWA Bucuresti             0,8
              Generic Audiovizual (GAV)            0,0
                           Headvertising           0,0
                                    Other                       13,5
                                   DK/NA                                    22,6
                                             0,0         10,0        20,0      30,0          40,0     50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                  *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     CREATIVE
     CREATIVE LUGGAGE
     ECHIPA DE PR
     ERKA
     GOLINHARRIS
     INTERACTIONS
     KUBIS
     MEDIA INVERSTMENT
     MSPS
     PROXIMITY
     REPUBLIKA
     THE GEEKS
     THE PRACTICE
     THE SECRET SERVICE
     THINK DIGITAL
     WEBSTYLER
     ZENITH

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AG5. BEST CS/PM ADVERTISING AGENCY
                                                                                                    In your opinion, which are the best advertising
                                                                                             [»]
                                                                                                    agencies in client service / project management?

                    BV McCann Erickson                                              29,3
                   Leo Burnett & Target                                          26,3
                           Graffiti/BBDO                                  18,8
                                  Publicis                               18,0
                        GMP Advertising                           12,8
                       Saatchi & Saatchi                          12,8
                                   Ogilvy                        12,0
                          DDB Bucuresti                       9,8
                             Propaganda                    6,8
                        Lowe & Partners                   5,3
                        Next Advertising                  5,3
               23 Communication Ideas                    4,5
                      Tempo Advertising                 3,8
                                      CAP              3,0
                                  Friends              3,0
                     JWT Cohn & Jansen                2,3
                         TBWA Bucuresti               2,3
                      Papaya Advertising              2,3
                           Headvertising             1,5
                       HAVAS Worldwide              0,8
                        Geometry Global            0,0
              Generic Audiovizual (GAV)            0,0
                                    Other                       11,3
                                   DK/NA                       10,5
                                             0,0         10,0        20,0        30,0        40,0     50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                  *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     BAD CAT
     BUSINESS RESULTS
     CREATIVE
     THE CSR AGENCY
     DAESCU BORTUN OLTEANU
     DRAFT FCB
     ERKA
     GOLINHARRIS
     JAZZ
     PROSPERO
     RUSU BORŢUN
     SMART IDEA
     THE GEEKS
     THE GROUP
     THE PRACTICE
     THE SECRET SERVICE
     THINK DIGITAL

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AG6. BEST EXCELLENCE IN CRAFT ADVERTISING AGENCY
                                                                                                   In your opinion, which are the best advertising
                                                                                            [»]
                                                                                                   agencies when it comes to excellence in craft?

                    BV McCann Erickson                                                       37,6
                   Leo Burnett & Target                                       24,1
                           Graffiti/BBDO                            15,0
                        GMP Advertising                          12,8
                                  Publicis                         14,3
                       Saatchi & Saatchi                        11,3
                        Next Advertising                  6,8
                                      CAP                 6,8
                             Propaganda                   6,8
               23 Communication Ideas                   4,5
                                   Ogilvy                6,0
                          DDB Bucuresti                 4,5
                     JWT Cohn & Jansen                 3,8
                        Lowe & Partners               3,0
                      Papaya Advertising               3,8
                      Tempo Advertising                3,8
                                  Friends            1,5
                           Headvertising             1,5
                         TBWA Bucuresti              1,5
                        Geometry Global             0,8
              Generic Audiovizual (GAV)            0,0
                       HAVAS Worldwide             0,0
                                    Other                 6,8
                                   DK/NA                               18,8
                                             0,0         10,0       20,0        30,0        40,0     50,0   60,0   70,0   80,0      90,0   100,0

                                                                                                                                 *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     BAD CAT
     CREATIVE
     GAVRILA SI ASOCIATII
     MARKS
     PROSPERO
     SMART IDEA
     THE GEEKS
     THE GROUP
     THE PRACTICE
     WAVE

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AG7. BEST ADVERTISING AGENCY AT B2B MARKETING
                                                                                                   In your opinion, which are the best advertising
                                                                                            [»]
                                                                                                   agencies in b2b marketing?

                    BV McCann Erickson                            11,3
                   Leo Burnett & Target                           11,3
                           Graffiti/BBDO                   6,0
                                  Publicis                  6,8
                        Lowe & Partners                 3,8
                       Saatchi & Saatchi                 4,5
                        GMP Advertising                   5,3
                                   Ogilvy              3,0
                                      CAP             2,3
                          DDB Bucuresti               2,3
                     JWT Cohn & Jansen                2,3
                             Propaganda              1,5
                      Tempo Advertising               2,3
               23 Communication Ideas                1,5
                                  Friends            1,5
                        Next Advertising            0,8
                        Geometry Global            0,0
                       HAVAS Worldwide              0,8
                           Headvertising            0,8
                      Papaya Advertising            0,8
              Generic Audiovizual (GAV)            0,0
                         TBWA Bucuresti            0,0
                                    Other                 5,3
                                   DK/NA                                                                    51,9
                                             0,0          10,0           20,0   30,0        40,0     50,0          60,0   70,0   80,0      90,0   100,0

                                                                                                                                        *N=133, closed multiple answers
Agencies mentioned under the “other” category”:

     CREATIVE
     CSR AGENCY
     DAESCU BORTUN OLTEANU
     DRAFT FCB
     MARKS
     MORE THAN PUB
     THE GROUP

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AG8. MOST LIKED 2013 ADVERTISING CAMPAIGN
                                                                                        Which was your favorite advertising campaign (local
                                                                                [»]
                                                                                        or international) aired in Romania in 2013?

                         GANDUL.INFO - Why don't you come over?                         14,3
                                  VODAFONE - Ghita the shepherd                       9,8
                                    ROM - Bucharest not Budapest                  7,5
                                  COCA COLA - Share a coke with             3,0
                                             COSMOTE - Butterfly            2,3
                                          HEINEKEN - The voyage             2,3
                                         ING - Bottomless toy bag           2,3
                           VODAFONE - Romanian's have initiative            2,3
                                                   ROM Authentic            2,3
                           COVALACT - Too good, too country side           1,5
              DEDEMAN - Using lyrics as a way to promote products          1,5
                                                          DORNA            1,5
                                               DOVE - Real beauty          1,5
                                                 HEINEKEN - 007            1,5
                          ORANGE - Extended enjoyable moments              1,5
                                                             LIDL          1,5
                                           Others (1 options each)                                   27,1
                                                           DK/NA                             16,5
                                                                     0,0        10,0        20,0    30,0    40,0   50,0   60,0   70,0   80,0   90,0 100,0

                                                                                                                                               *N=133, open single answer
Other campaigns mentioned:
                                                         HEMOROEASY
                                                         HUMANITAS - Blind date with a book
   AVON - Celebrity endorsement campaign with           ORBIT - Antonio Banderas
    Antonia                                              PEGAS - Nation's internet
   AXA - Education campaign                             PEPSI - Summer fun
   AXE - Fallen angels                                  PETROM - Andrei's country
   BANCA TRANSILVANIA - The male fairy                  SPRITE - National promotion
   DERO'S CAMPAIGN                                      REDBULL - Felix
   CIF - Campaign for a clean city                      RENAULT - Clio
   CIUC - Another way to make things                    ROŞIA MONTANĂ
   COCA COLA - Reasons of friendship                    SAMSUNG - Brand release
   COCA-COLA - Christmas balloons                       SAVE THE CHILDREN - One Republic song
   COCA-COLA - Open and enjoy happiness                 SELGROS - It's Worth It
   MILKA - Tender                                       EVIAN - Baby
   COSMOTE - Prepay                                     JACOBS - Tasimo
   COSMOTE - Christmas campaign with smiley             URSUS - New box release
   DIGI 24 - Regionalization                            VODAFONE - The kiss
   FARMEC, NUFARUL & TRIUMF                             VODAFONE Relaunch
   GROLSCH - Experience hotel                           WORLD VISION - Future donors
   HEINEKEN ODYSSEY FILM

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AG9. REASON WHY (PREVIOUS QUESTION)
                                                                                       Please explain the reasons that led you to chose this
                                                                                [»]
                                                                                       campaign

                                            Very creative                  15,8

                                        Very memorable               6,8

                                           Very amusing              6,0

                                             It went viral           6,0

                                             High impact            5,3

                          Emotionally charged campaign              4,5

                                                 Novelty           3,8

                                      Excellence in craft          3,8

                                            Very original          3,8

                                       Raised awareness            3,0

                                  Good strategic thinking          3,0

             Integrated campaign with best use of digital          3,0

                                           High visibility         3,0

                                Others (< 2 options each)                                                                          88,0

                                                  DK/NA                         18,8

                                                             0,0    10,0   20,0        30,0   40,0   50,0   60,0   70,0   80,0   90,0     100,0

                                                                                                                            *N=133, open multiple answers
Other reasons mentioned:

   Relevant target reach                                     It reached a new, unexplored target
   Very inspired                                             Structured campaign on 2 distinct parts
   It was linked to the reality we are faced with,           Humanitarian campaign
    and proposed solution to it                               Ability to generate word of mouth
   It was different and spectacular                          Very clear
   It came with an answer to a real issue                    Consistency in communication
   Very spontaneous                                          Soundtrack
   Act of bravery                                            Very competitive
   High engagement                                           The entire communication
   Related to everyday life                                  Center positioning the consumer
   Very attractive                                           Premature infants
   Multiple communication media (various area                Very courageous
    distribution)                                             Good adjustment for all types of media
   They were aggressive without bothering                    Good brand differentiator
   They stayed in the visual memory                          Direct
   Romanian authenticity                                     Optimal timing duration
   Indicated very good benefit                               Very efficient
   Good brand fit idea                                       Relevant 360* executions
   Well targeted                                             Good media coverage
   Strong brand                                              Outstanding campaign made by bbh
   Low budget                                                Catchy

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   Freshness idea                                            Unconventional
   Degree of variability                                     It doesn't bother the consumer with the product
   Good idea supported by the results                        Award-winning
   Reaching out of the industry specific territory           Unveils a set of natural reactions
   Interesting image, the persons matches the                First brand used as money
    brand                                                     Magnetism
   Brand image brings happiness                              Very proactive
   Good implementation                                       Consumer powerful reactions
   Product innovation                                        Well know reality
   Innovative                                                The reality of the story
   Powerful insight                                          Celebrity endorsement
   CSR and brand integration                                 Global target relevance
   Star's participation                                      It was made in a relatively short time
   Online-offline integration                                Interesting change in communication
   Understanding consumer behavior                           Services vs. Product
   Direct user interaction                                   The simplicity of the idea
   Very interactive                                          Good tagline
   Powerful message                                          They are present all the time
   I was able to recall old Romanian brands                  Very insightful
   Good weekly strategy, consistency and
    structured information
PP1.1. PEOPLE RECOGNITION
                                       Which of the following people working at this moment in advertising agencies
                                 [»]
                                       from Romania, do you know or have you heard of?

                        Lorand Balint (Boti)                                                     44,4
                               Mihai Gongu                                                      42,9
                                Alex Badila                                              36,8
                          Stefan Chiritescu                                           33,1
                            Carmen Tiderle                                        30,8
                                 Ema Prisca                                 27,1
                                Victor Stroe                                27,1
               Alexandru Dumitrescu (Tugu)                                 26,3
                          Andreea Nemens                                  24,8
                            Claudiu Dobrita                           24,1
                              Catalin Dobre                          23,3
                              Dan Şendroiu                         21,1
                              Diana Ceausu                         20,3
                         Mihnea Gheorghiu                          20,3
                                  Vali Suciu                       20,3
                            Sebastian Olar                     19,5
                          Ioana Gheorghita                    18,8
                              Andrei Tripsa                  17,3
                               Irina Becher                 16,5
                          Titus Dumitrescu                  16,5
                                Costin Milu                 15,8
                                               0,0   10,0   20,0           30,0          40,0     50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                               *N=133, closed single answer

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PP1.2. PROFESSIONAL SCALE
                                       On a scale from 1 to 5, to which extent do you agree with the following sentence:
                                 [»]
                                       “He/she is a good professional”

                          Titus Dumitrescu                                                                                    89,1
                        Lorand Balint (Boti)                                                                              86,1
               Alexandru Dumitrescu (Tugu)                                                                             83,6
                               Mihai Gongu                                                                             83,2
                                Victor Stroe                                                                           82,8
                               Irina Becher                                                                         82,4
                            Sebastian Olar                                                                         81,8
                          Ioana Gheorghita                                                                         81,0
                              Diana Ceausu                                                                        80,7
                          Andreea Nemens                                                                          80,6
                              Catalin Dobre                                                                      80,0
                              Dan Şendroiu                                                                      78,3
                                 Ema Prisca                                                                     78,1
                                Costin Milu                                                                 76,5
                              Andrei Tripsa                                                               75,0
                         Mihnea Gheorghiu                                                                 75,0
                          Stefan Chiritescu                                                              73,1
                                  Vali Suciu                                                             73,0
                            Carmen Tiderle                                                         69,6
                            Claudiu Dobrita                                                       68,5
                                Alex Badila                                                     65,5
                                               0,0   10,0   20,0   30,0    40,0   50,0   60,0   70,0       80,0           90,0       100,0

                                                               *N=133, five point Likert type scale: 1 strongly disagree … 5 totally agree
PP1.3. “DESIRABILITY” SCALE
                                      On a scale from 1 to 5, to which extent do you agree with the following sentence:
                                [»]
                                      “He/she is a person I would like to work with”

                                Mihai Gongu                                                                                    82,1
                             Sebastian Olar                                                                                    81,9
                           Titus Dumitrescu                                                                                   80,6
                         Lorand Balint (Boti)                                                                             80,4
                                 Victor Stroe                                                                            79,0
                Alexandru Dumitrescu (Tugu)                                                                             77,8
                                 Costin Milu                                                                       75,0
                                Irina Becher                                                                       75,0
                               Dan Şendroiu                                                                     72,4
                           Andreea Nemens                                                                       71,6
                               Catalin Dobre                                                                    71,6
                               Andrei Tripsa                                                               70,0
                               Diana Ceausu                                                              68,1
                             Claudiu Dobrita                                                             67,9
                           Ioana Gheorghita                                                              67,1
                           Stefan Chiritescu                                                            66,1
                                  Ema Prisca                                                        65,2
                          Mihnea Gheorghiu                                                        62,5
                                   Vali Suciu                                                     62,5
                             Carmen Tiderle                                                      60,8
                                 Alex Badila                                              56,1
                                                0,0   10,0   20,0   30,0    40,0   50,0   60,0          70,0           80,0          90,0   100,0

                                                                *N=133, five point Likert type scale: 1 strongly disagree … 5 totally agree

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ID1.PROVENIENCE OF SPENDING COMPANY
                                                                     [»] Romanian/multinational company

                 Romanian                         26,3

              Multinational                                                                 73,7

                              0,0   10,0   20,0   30,0   40,0          50,0   60,0   70,0      80,0   90,0   100,0

                                                                                                        *N=133, closed single answer
ID2.TURNOVER
                                                                            [»] Company’s financial turnover

                  500.000 – 1.000.000 EUR          3,8

                 1.000.001 – 5.000.000 EUR                  13,5

                5.000.001 – 10.000.000 EUR         3,8

               10.000.001 – 50.000.000 EUR                            27,8

                          >50.000.000 EUR                                            46,6

                                    DK/NA          4,5

                                             0,0     10,0     20,0   30,0     40,0   50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                  *N=133, closed single answer

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ID3. TOTAL ADVERTISING SPENDING
                                                                           [»] Budget for the entire communication activities

                            10.000.000 EUR                  13,5

                                  DK/NA           6,8

                                            0,0   10,0      20,0   30,0     40,0   50,0   60,0   70,0   80,0   90,0   100,0

                                                                                                                *N=133, closed single answer
ID4.NUMBER OF ACTIVE BRANDS IN ROMANIA
                                                                     [»] Estimated active brands in Romania

                1                                       35,3

               2-3                       20,3

              4-10                               28,6

               >11                15,8

                     0,0   10,0    20,0         30,0     40,0    50,0      60,0   70,0   80,0   90,0   100,0

                                                                                                   *N=133, closed single answer

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ID5.DOMAIN OF ACTIVITY
                                                                                                [»] Company’s area of activity

                                  Alchoolic                         6,0
                             Non-alchoolic                         5,3
                                      Beauty           1,5
                Home appliances/electronics               3,8
                        Healthcare/medical                  4,5
                             Travel/tourism              3,0
                                       Media                 5,3
                                       Retail                                    10,5
                          Telecom/Internet                           6,8
                       Automotive/vehicles                                       10,5
                        Financial/insurance                                             13,5
                             Fashion&style              2,3
                                      Energy           1,5
                     Non-commercial/NGO                 2,3
                                       FMCG                                             13,5
                                 Chemicals            0,8
                                      Events          0,8
                            Heavy industry             1,5
                     Construction materials           0,8
                                       Radio          0,8
                                  Recicling           0,8
                                   Logistics          0,8
                                 Publishing           0,8
                                    Tobacco           0,8
                                Educational           0,8
                                Distribution          0,8
                                    Security          0,8
                                                0,0          5,0          10,0          15,0      20,0   25,0   30,0   35,0   40,0   45,0   50,0

                                                                                                                                       *N=133, closed single answer
Thank you!

For more information, boos or huzzas
please contact:

dan.petre@ddresearch.ro
vlad.tureanu@ddresearch.ro

© D&D Research 2014

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