ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development

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ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
ACTION PLAN FOR SUCCESSFUL AGEING
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
© MINISTRY OF HEALTH
                           Published in 2016 by the Ministry of Health
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system,
       or transmitted in any form or by any means, electronic, mechanical, photocopying,
           recording or otherwise, without the prior permission of the copyright owner.

                                   ISBN 978-981-09-8536-3
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
CONTENTS
    Foreword                                 4

    Chapter 1
    Our Aspirations for a Silver Singapore   6
    How many Singaporeans are 65 or older?   8
    Public consultation: We heard you        10

    Chapter 2
    Action Plan for Successful Ageing        24

    Chapter 3
    Opportunities for All Ages               30

    Chapter 4
    Kampong for All Ages                     52

    Chapter 5
    City for All Ages                        62

    Towards A Nation For All Ages            80

    Acknowledgements                         81

2                                                 3
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
Let’s
    FOREWORD   re-define
               ageing
               Last year, we celebrated a significant milestone
               for Singapore. Our baby boomers have grown up
               with our nation and the majority will turn 65 over
               the next two decades. There is no better time to
               plan for an ageing population as we progress
               towards SG100.

               This Action Plan is our blueprint to enable
               Singaporeans to grow older with confidence.
               Between June 2014 and May 2015, we engaged
               Singaporeans in conversations about ageing and
               what it means to age successfully. This Action Plan
               contains their ideas, suggestions and plans.

               We hope that Singapore will remain a good place
               to grow old in, where there are opportunities
               for Singaporeans of all ages. We want to build
               a cohesive “kampong” for all ages, where there
               is inter-generational harmony and understanding.
               Our city will be a city for all ages, designed
               sensitively and lovingly for seniors to age gracefully
               among family, friends and neighbours, leveraging
               on the potential of modern technology.

               I would like to thank everyone who has participated
               and contributed ideas, and the people and private
               sector organisations for working with us on the
               initiatives in this Action Plan.

               Together, we can re-define ageing and build
               a Nation for All Ages which we are proud to
               call home.

               Gan Kim Yong
               Minister for Health and Minister-in-charge of Ageing Issues
               Chairman of the Ministerial Committee on Ageing

4                                                                            5
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
CHAPTER 1

    OUR
    ASPIRATIONS
    FOR A SILVER
    SINGAPORE
    Singapore is ageing rapidly, though
    our society can remain dynamic
    and cohesive. Many Singaporeans
    shared with us their aspirations and
    ideas on how to transform the face
    of ageing in the next 50 years.

6                                          77
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
As we have fewer babies,
HOW MANY                                                                                                                                                               there will be far fewer
                                                                                                                                                                       Singaporeans of working

SINGAPOREANS                                                                                                                                                           age to support our elderly.

ARE 65 OR OLDER ?
                                                                                               1

1 in 31
                                                           OUR POPULATION
                                                           IS AGEING RAPIDLY.                                                   1970                2015                   2030
                                                           In 1970, 1 in 31 Singaporeans was 65 or older.        YEAR
                                                           In 2015, it was 1 in 8. By 2030, it will be 1 in 4.
                                                           We will have over 900,000 seniors, approximately
                                                           double the current 440,000.
                                                                                                                          Seniors aged               Working adults aged
                                                                                                                          65 and above               between 20 and 64

                                                  1 in 8                                                         Singapore Residents are also

                                                                                         1 in 4                  LIVING LONGER AND STAYING
                                                                                                                 HEALTHY FOR LONGER.
                                                                                                                 Ageing need not cause worry and gloom.
                                                                                                                 If we plan ahead, ageing can be a positive
                                                                                                                 experience for all.                                                               2.1
                                                                                                                                                                                                   MORE
                                                                                                                                                                                                    LIFE

                                                                                                                                                                               79.6
                                                                                                                                            YEAR 2004                                              YEARS

                                                                                                                      AVERAGE LIFE                                                 YEARS
                                                                                                                     E XPECTANCY
                     1970                                            2015                          2030                                     YEAR 2010
                                                                                                                                                                                       81.7
                                                                                                                                                                                           YEARS
YEAR

            Seniors aged                          Singaporeans

                                                                                                                                                                                                      3.4
            65 and above                          under the age of 65
                                                                                                                                            YEAR 2004
                                                                                                                                                               72.1                                    MORE
                                                                                                                                                                 YEARS
                                                                                                                     AVERAGE                                                                        HEALTHY
                                                                                                                     HEALTHY YEARS         YEAR 2010
                                                                                                                                                                      75.5                             YEARS
                                                                                                                                                                           YEARS
1
    Source: Department of Statistics & Epidemiology and Disease Control Division, MOH.

8                                                                                                                                                                                                              9
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
Public consultation
WE HEARD YOU
Between June 2014 and May 2015, the Ministerial
Committee on Ageing and our partners engaged over 4,000
Singaporeans from all walks of life to hear their aspirations
and ideas on how we can help Singaporeans age well.

                   Almost 50 focus group discussions

                    “Listening points” at public
                    spaces like libraries, shopping
                    malls and universities

                    Online consultations

                                                                                            10          1 EMPLOYABILITY              6 AGED  CARE SERVICES
                                                                                                          Ageless workplaces,          Ageing-in-place,
                                                                                                           lifelong employability       remaining independent
                                                 Participants included Singaporeans         TOPICS
                                                 from various walks of life – students,
                                                 taxi drivers, academics, rental block
                                                                                            THAT
                                                                                            WERE
                                                                                                        2 LIFELONG   LEARNING
                                                                                                          Never too old to go        7 HOUSING
                                                                                                                                       Supporting
                                                 residents, senior volunteers, grassroots
                                                                                                           back to school               changing needs
                                                 leaders, senior learners and human         DISCUSSED
                                                 resource practitioners.
                                                                                                        3 SENIOR   VOLUNTEERISM
                                                                                                          Helping others,            8 TRANSPORT
                                                                                                                                       Re-defining the
                                                                                                           fufilling lives              travel experience

                                                 We also consulted union members,                       4 HEALTH   AND WELLNESS
                                                                                                          Healthy seniors,           9 PUBLIC  SPACES
                                                                                                                                       Making our urban
                                                 and reached out to different communities                  happy seniors                infrastructure more
                                                 – the Islamic Religious Council of                                                     senior-friendly
                                                 Singapore (MUIS) and self-help groups
                                                 such as the Chinese Development
                                                 Assistance Council (CDAC), Mendaki                     5 SOCIAL ENGAGEMENT
                                                                                                          AND INCLUSION             10 RESEARCH
                                                                                                                                       ON AGEING
                                                 and the Singapore Indian Development                      Connecting people            Understanding needs,
                                                 Association (SINDA).                                      of all ages                  encouraging innovation

10                                                                                                                                                               11
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
1         EMPLOYABILITY
               Ageless workplaces, lifelong employability
                                                                                               2         LIFELONG LEARNING
                                                                                                         Never too old to go back to school

                                                                                                                                                    “      I learnt how

                                                         “
                                                                                                                                                           to use Facebook
                                                               I want to work                                                                              at a polytechnic!
                                                               for as long as                                                                              Now I train other
                                                               I can. It keeps                                                                             seniors to do the

                                                                                        ”
                                                               my mind active.                                                                             same. Can we
                                                                                                                                                           have more of
                                                                                                                                                           such courses?
                                                                                                                                                                                  ”
Many seniors want to work beyond                 Promote workplace health and safety.       Seniors want to keep learning, for work          Bring learning to the community,
the official retirement age to remain                                                       and for personal interest. Learning helps        such as at Residents’ Committee
financially independent and keep                 Review or extend retirement age –          them to keep their minds active and              centres and other suitable facilities.
themselves active. Seniors hope to have          some think it should be extended to        to stay in touch with society. Seniors
meaningful job opportunities to fulfil their     70, while others feel it should be         cite affordability, access and entry
                                                 abolished entirely.                                                                       Affordability
aspirations at their stage of life; a fair and                                              requirements as some barriers to lifelong
inclusive workplace to work in; and an                                                      learning. Seniors hope to see a more             Help seniors to offset the cost of learning.
                                                 Provide good career guidance and
enabling workplace that is safe and uses                                                    diverse range of learning opportunities
                                                 transition programmes a few years
technology to help them excel in their jobs.                                                that are easily accessible. They also want     Adult education
                                                 ahead of the re-employment age.
                                                                                            courses tailored for their age and to be         Train teachers in the art of teaching
                                                 Promote mind-set change                    recognised for skills and experiences            older learners.
To make workplaces “ageless”, suggestions                                                   they have acquired. They also feel that
                                                 among employers on the value
from seniors and employers include:                                                         more can be done to publicise learning           Facilitate peer learning where
                                                 of older workers.
                                                                                            opportunities for seniors.                       “seniors teach seniors”.
     Re-design jobs to offer older               Allow older workers to try out                                                              Promote inter-generational learning.
     workers greater flexibility.                jobs via internships or job trials.
                                                                                            Suggestions on how to encourage more             Promote new modes of learning, such as
     Make training accessible and                Recognise employers who                    seniors to pursue lifelong learning as a         e-learning, modular learning, interactive
     effective for older workers.                treat older workers well.                  way of life include:                             and experiential learning.
     Set up a dedicated seniors-only             Promote inter-generational
     national job bank.                                                                     Accessibility                                  Awareness
                                                 workplace harmony.
                                                                                              Increase the variety of learning options.      Increase awareness of senior learning
                                                                                              Seniors want to take courses at Institutes     opportunities through a one-stop
                                                                                              of Higher Learning but without sitting         portal, distribution of flyers and
                                                                                              for examinations.                              outdoor advertising.

12                                                                                                                                                                                          13
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
3       SENIOR VOLUNTEERISM
             Helping others, fulfilling lives
                                                                                                       4         HEALTH AND WELLNESS
                                                                                                                 Healthy seniors, happy seniors

                                                              “   I am setting the
                                                                  example for my
                                                                                                                                                                 “    I am most worried
                                                                                                                                                                      about depression
                                                                  children and                                                                                        and loneliness
                                                                  grandchildren.                                                                                      after my children
                                                                  I want them to                                                                                      have married
                                                                  know that giving                                                                                    and moved out
                                                                  back is the right                                                                                   and my husband
                                                                  thing to do.
                                                                                    ”                                                                                 has passed on.
                                                                                                                                                                                                ”
Seniors can and want to give back to society.     Suggestions from seniors and volunteer            Seniors say that to age well, one must             Access
Volunteerism is a meaningful way to do so         organisations on how to encourage older           be healthy – physically, mentally, socially,
                                                                                                                                                         Create one-stop wellness hubs in the
while creating a positive impact. Seniors         people to volunteer include:                      and emotionally. Seniors want to live
                                                                                                                                                         neighbourhood which offer a range of
would like to have volunteering opportunities                                                       more healthily, with access to information
                                                  Recruitment                                                                                            health and wellness activities and services,
that interest them and where they can apply                                                         on health issues for people their age,
                                                                                                                                                         such as talks and seminars, health screening,
their skills and expertise. Some prefer more        Start a national movement to promote            health checks and exercise opportunities
                                                    senior volunteerism.                                                                                 and simple information and referral services.
flexible arrangements, including being able                                                         near their homes or at their workplaces.
to volunteer closer to where they live. Seniors     Create diverse volunteerism opportunities 		                                                         Enhance screening packages to include
would like volunteerism among older people          that seniors can choose from, to best suit 		                                                        screening for fall risk, vision and hearing.
to be promoted nationally and for recognition       their interests and skills.                     Suggestions on how we can keep our
                                                                                                                                                         Educate seniors with different physical
to be given to senior volunteers. They would                                                        seniors healthy, happy and well include:
                                                                                                                                                         abilities on the types of exercises that
also like more training courses to empower          Help seniors find volunteer opportunities
                                                                                                                                                         they can do.
them to be effective volunteers.                    near their homes.
                                                                                                    Awareness
                                                                                                                                                         Provide mobile health services to
                                                    Keep volunteer sign-on processes                  Give seniors a health journal in which they
                                                    simple and provide induction training                                                                seniors living in the community.
Organisations that recruit senior volunteers                                                          can keep track of their health screening
                                                    for new volunteers.
regard them as valuable assets, given their                                                           and vaccination details. This journal could
skills and experience. However, these                                                                                                                  Active community
                                                                                                      also contain tips on staying healthy.
                                                  Retention
organisations face challenges in attracting                                                                                                              Tap on volunteers to befriend seniors at
senior volunteers, in part because there is         Provide training and support                      Conduct health and wellness talks on a
                                                                                                                                                         home or to accompany frail seniors to
currently no dedicated platform or mechanism        for senior volunteers.                            wider range of issues, such as how to
                                                                                                                                                         their medical appointments.
to match seniors (according to their interests,                                                       maintain a healthy relationship between
                                                    Support senior volunteers’ out-of-pocket          spouses as well as gender-specific issues.         Design health activities for the whole family,
skills, preferred venues and availability) to       expenses, such as travel costs.
volunteering opportunities. Organisations are                                                                                                            so that seniors can get involved along with
                                                                                                      Develop a guide to affordable and healthy
aware there is a need to design more suitable       Create volunteer development pathways                                                                their family members.
                                                                                                      diet options for seniors. Deliver health
volunteering opportunities for seniors,             so that the more experienced ones can
                                                    take on leadership roles and mentor               promotion messages to seniors’ doorsteps,          Encourage employers to promote a
particularly those that are less physically
                                                    newer volunteers.                                 via mass media and the distribution of flyers.     healthy lifestyle to their mature workforce.
demanding. Many also lack the resources to
set up and maintain sound volunteer
management systems and practices, including       Recognition
IT, manpower systems and volunteer training.        Recognise and appreciate senior volunteers.

14                                                                                                                                                                                                      15
ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
SOCIAL ENGAGEMENT
     5         AND INCLUSION
               Connecting people of all ages
                                                                     6        AGED CARE SERVICES
                                                                              Ageing-in-place, remaining independent

                                           “   I think young
                                                                                                                       “     Can we have day
                                                                                                                             and night care in the
                                               people should                                                                 void deck? We would
                                               respect seniors                                                               like to take care of
                                               but I also think                                                              our elderly parents
                                               that seniors                                                                  but when we cannot
                                               should respect                                                                manage, can we bring

                                                              ”
                                               young people.                                                                 them downstairs
                                                                                                                             to a professional?
                                                                                                                                                       ”
Seniors hope to see an inclusive                                  Seniors want to age comfortably and          More assistance with information
society where the young respect and                               gracefully in the communities where          and referral services.
care for the old. They also hope for                              they live. Seniors want eldercare
more social spaces near their homes                               centres and primary care services          Increase accessibility to
where they can interact frequently                                like General Practitioner (GP) clinics     home and community services
with other seniors so that they will                              and polyclinics nearer their homes.
be less lonely.                                                   They also hope that aged care facilities     Increase homecare and eldercare
                                                                  will offer a wider range of activities       centre capacity.
                                                                  in the future to keep their minds and        Better organisation of transport
Suggestions on how we can strengthen                              bodies active. Meanwhile, caregivers
care and respect for seniors include:                                                                          services to help seniors get access
                                                                  want more support in caring for their
                                                                                                               to centre-based aged care services.
                                                                  elderly loved ones, such as respite
     Leverage technology such as                                  care and financial support.                  Wider range of home and community
     chat groups on mobile platforms                                                                           care options for seniors in need of care.
     to build social support networks
                                                                                                               Eldercare centres should provide a
     within the communities.                                      Suggestions on how seniors can
                                                                                                               wider range of meaningful activities.
                                                                  be supported to remain independent
     Work with schools to nurture
                                                                  and to age in the community include:         Bring health services closer to
     a culture of respect for seniors
                                                                                                               the community. These include
     among our youth.
                                                                  Greater support for caregivers               consultations with dieticians and
     Create more opportunities                                                                                 medication reconciliation services.
     for inter-generational interaction,                            Equip caregivers with better
     for instance by co-locating                                    caregiving skills.
                                                                                                             Affordability
     eldercare and childcare facilities.                            More respite services for caregivers.
                                                                                                               Provide greater funding support for aged
                                                                    Introduce eldercare leave.                 care services, especially for the needy.

16                                                                                                                                                         17
7       HOUSING
             Supporting changing needs
                                                                                8         TRANSPORT
                                                                                          Re-defining the travel experience

                                                “   I think the elderly
                                                    like my parents’
                                                                                                                                  “     We should
                                                                                                                                        encourage more
                                                    generation would                                                                    bus drivers to
                                                    like to stay in their                                                               display considerate
                                                    current homes.                                                                      behaviour, such
                                                    At that age, it’s a                                                                 as waiting until
                                                    bit stressful for them                                                              an elderly person
                                                    to move, to have                                                                    is seated before
                                                    to restart over.
                                                                    ”                                                                   driving off.
                                                                                                                                                        ”
Many seniors prefer to be independent                                        Seniors want to lead independent and           Audio announcement system in
and do not want to live with their children                                  active lives, and hope to see a more           buses to help seniors keep track
as they fear they may be a burden.                                           senior-friendly transport system that          of the route and stops made by the bus.
                                                                             enables them to make their own way
                                                                                                                            Automatic mechanism to help
                                                                             around Singapore more easily, safely
Seniors hope to see more health and social                                                                                  seniors in wheelchairs to board
                                                                             and comfortably.
services better integrated into housing                                                                                     and disembark from buses.
options in the future. They also hope that
their homes will be retrofitted with features                                Some transport improvements                  Walking and cycling
to make them safer and more senior-friendly,                                 suggested by seniors include:
e.g. light switches placed low enough                                                                                       Separate paths for walking and
for seniors in wheelchairs to reach,                                                                                        cycling to ensure safer commuting.
                                                                             Mass Rapid Transit (MRT) system
a clothes-drying system that is easier to
                                                                                                                            Lifts or escalators at pedestrian
manage, an emergency alert system and                                          Improve signage in MRT stations to
                                                                                                                            overhead bridges.
safer stoves which do not pose fire hazards.                                   aid wayfinding and reinforce seniors’
                                                                               confidence in taking public transport.
                                                                                                                          Social behaviours on public transport
                                                                               Allow seniors more time to board trains.
                                                                                                                            A sustained public education campaign
                                                                               Reduce the speed of escalators as            to encourage users to move to the back
                                                                               well as the opening and closing of           of buses or to the middle of train cabins
                                                                               fare gates during off-peak hours.            and to give up seats for seniors.
                                                                                                                            Remind bus drivers not to accelerate
                                                                             Bus system
                                                                                                                            or brake too suddenly which may
                                                                               Larger bus service numbers for               cause seniors to lose their balance
                                                                               improved visibility.                         and fall.

18                                                                                                                                                                      19
Re-defining the
        journey home
     THE Land Transport Authority
     (LTA) held a series of Focus Group
     Discussions and a “Senior Footprint”
     Mapping Exercise, where LTA
     officers accompanied some seniors
     on their daily public transport journey,
     to better understand their travel
     patterns and needs.

     On 20 August 2015, 24 seniors
     were invited to take part in a

                                                                                                                            5
     “footprint mapping” exercise at

                                                1                                     3
                                                    Madam Tan embarked on her             Madam Tan arrived at Bishan           Her next task was to find the
     Bishan MRT station. These seniors
                                                    first mission to take the train       station and continued on her          nearest toilet. The sign says
     were unfamiliar with Bishan MRT
                                                    from Toa Payoh station to             second mission to find her            240 metres, yet at the end
     station, and were tasked with
                                                    Bishan station. She easily            way to the Circle Line and the        of the 240 metres is… this lift.
     completing a series of simple
                                                    found the escalator at Toa            train platform indicating the         Where is the toilet?
     wayfinding “missions” centred
                                                    Payoh station leading to the          way to Serangoon station. She
     around the station.                                                                  suggested clearer signages
                                                    platform to take the train.
                                                                                          could be placed to help her
     LTA officers accompanied the                                                         better navigate the transport
     seniors throughout the exercise                                                      system. LTA is reviewing how to
     to observe, and better understand                                                    improve the wayfinding signage
     and empathise with seniors’                                                          at the interchange stations.
     experiences of our public transport
     system. This also allowed them
     to obtain direct feedback on
     how to make the transport
     network more senior-friendly.

     Madam Tan Joo Geok, a 56-year-old
     participant said: “I am glad I had the
     chance to share my thoughts with the
     LTA officer who accompanied me.
     It is good that the government is
     making the effort to hear our views.”

                                                2                                     4                                     6
                                                    Madam Tan managed to find             Next, Madam Tan was
     The feedback from this exercise                                                                                            She approached an SMRT
                                                    a seat within the train. She          asked to find her way to
     will go into LTA’s review of the design                                                                                    officer for help and realised she
                                                    constantly checked the MRT            the tap-out area of Bishan
     and placement of directional signs in                                                                                      needed to take the lift and tap
                                                    display routemap to ensure she        station. She was glad that
     bus interchanges and MRT stations,                                                                                         out of the station in order to get
                                                    knows where she was and how           there was a sign at the
     to better cater to seniors’ needs.                                                                                         to the nearest toilet like at all
                                                    far she was from her stop.            platform that led her to it.          other stations. LTA is reviewing
                                                                                                                                the signage.

20                                                                                                                                                                   21
9         PUBLIC SPACES
               Making our urban infrastructure more senior-friendly
                                                                                              10          RESEARCH ON AGEING
                                                                                                          Understanding needs, encouraging innovation

                                                                                                                                                       “
                                                       “
                                                                                                                                                             It is worth studying
                                                                                                                                                             the differences among
                                                             Senior-friendly                                                                                 different ageing
                                                             design should                                                                                   sub-populations,
                                                             not be an                                                                                       to understand what

                                                                                         ”
                                                                                                                                                             matters in enabling
                                                             afterthought.                                                                                   people to age

                                                                                                                                                                                    ”
                                                                                                                                                             in a better way.

Seniors want to lead active lives.            Friendlier                                     Experts highlighted the need for                    need for social connectivity.
They tell us that we need to make                                                            Singapore to conduct more research
                                                Improve wheelchair access to public                                                              Research into the factors that
our public places “safer”, “friendlier”                                                      into ageing. Research should be specific
                                                amenities such as hawker centres
and better equipped with amenities.                                                          to the local context and involve                    motivate seniors to remain in the
                                                and eating outlets.
Seniors feel that the government                                                             researchers from various disciplines.               workforce and to engage in
should actively promote awareness               Install signage with wordings in             Research outcomes should also be                    lifelong learning and volunteerism.
and interest in senior-friendly                 bigger fonts in public areas.                applicable to real life scenarios.
urban design.                                                                                                                                  Ageing-in-place
                                                Install more sheltered walkways
                                                with railings and gentle ramps.              Experts identified the following research           Study how urban design and
Specific suggestions include:                   Install more benches with backrests          priorities for Singapore:                           architecture affects a person’s living
                                                and handles on both sides so seniors                                                             space as they age. “Living Laboratories”
Safer                                           can sit down and stand up easily.            Expanding health span                               can be created to study how adaptable
                                                                                                                                                 design concepts can be applied to
     Increase the lighting along pedestrian                                                    Research into the prevention as well as
     pathways and use non-slip flooring.      Additional amenities                                                                               address the ageing community’s
                                                                                               the management of age-related conditions.
     Surfaces with grooves should be                                                                                                             evolving needs.
                                                Install more senior-friendly toilets           Research into effective programmes
     replaced so that wheelchair-users          in public places.                              that can delay the decline of brain function.     Research into care models that can
     can navigate these pathways too.
                                                Situate essential services such as                                                               better and more effectively support
     Improve steps and stairways.               clinics, aged care facilities and food                                                           seniors and their caregivers.
                                                                                             Productive longevity
     There should be ample handrails            establishments near residences.
     and the height of the steps should                                                        Research into retirement adequacy or ways         Research on seniors’ social
     be kept lower. Steps should also           Create more social spaces within               to help seniors transit from employment           connectivity, and its link to depression
     be wide enough and have good               residential areas, to encourage seniors        to retirement, and how to meet their              and loneliness.
     colour contrast.                           to meet with friends and neighbours.

22                                                                                                                                                                                          23
CHAPTER 2

     ACTION
     PLAN FOR
     SUCCESSFUL
     AGEING
     A Nation for All Ages. We want Singapore
     to be the best place for Singaporeans to grow
     old in, and a model for successful ageing.

24                                               25
THE ACTION
PLAN FOR
SUCCESSFUL
AGEING
is jointly developed by government agencies,
voluntary welfare and non-profit organisations,
academia, businesses, community and union leaders,
with feedback received from our public consultation.

There are more than 70 initiatives in 12 areas
– health and wellness, learning, volunteerism,
employment, housing, transport, public spaces,
respect and social inclusion, retirement adequacy,
healthcare and aged care, protection for vulnerable
seniors and research – to prepare Singapore for
rapid population ageing in the next decade.

                                                          1        A SUCCESSFULLY
                                                                   AGEING SINGAPORE

                                                       This is what a successfully ageing Singapore will be like:

                                                       OPPORTUNITIES                  KAMPONG                       CITY
                                                       FOR ALL AGES                   FOR ALL AGES                  FOR ALL AGES

                                                       Singapore will be a            Singapore will be a           Singapore will be
                                                       place where everyone,          caring and inclusive          distinctive globally
                                                       including seniors,             society that respects         not just for its
                                                       can continually learn,         and embraces seniors          economic success,
                                                       grow and achieve their         as an integral part of our    but also as a model
                                                       fullest potential.             cohesive community.           for successful ageing.

26                                                                                                                                           27
2          OUR KEY INITIATIVES
                AND TARGETS*

Lifelong Employability
     The re-employment age will be raised from
     65 to 67 by 2017, to enable workers to work
     longer if they are willing and able to, with the
     possibility of further increases in the future
     as our population ages.

                                                                                                 Aged Care                                          Transport
Health and Wellness
                                                                                                 Between 2015 and 2020,                             The Land Transport Authority will:
     A National Seniors’ Health Programme               Senior Volunteerism
                                                                                                 the Ministry of Health (MOH) will:
     that will reach over 400,000 older adults.          We aim to recruit an additional                                                              Implement 35 Silver Zones by 2020.
                                                         50,000 senior volunteers.                 More than double the number
     A new workplace health programme                                                                                                                 Double the number of Green Man Plus
                                                                                                   of Community Hospital beds.
     that will target 120,000 mature workers                                                                                                          traffic lights from the current 500 to
     aged 40 and above.                                                                            Increase nursing home capacity                     1,000 by end-2018.
                                                        Community Befriending                      by more than 70%.                                  Install lifts at an additional 41 pedestrian
                                                                                                                                                      overhead bridges by 2018.
                                                         Expand home visitation programmes         Increase home and community care
Senior Learning                                          in at least 50 neighbourhoods to          places by 50% and 100% respectively.               Replace all buses with
                                                         keep social isolation and poor health                                                        wheelchair-accessible ones by 2020.
     A National Silver Academy that                      at bay among vulnerable seniors.
     will eventually provide some 30,000
     learning places for seniors to pursue                                                       Active Ageing and Assisted Living
     their interests.                                                                                                                               Research
                                                        Inter-generational Harmony                 MOH has planned another 40 day
     We aim to have 100 schools                                                                    centres for seniors by 2020. About                 The National Research Foundation
     and Voluntary Welfare Organisations/                Co-locate eldercare and childcare         a quarter of these centres will be                 will set aside up to $200 million
     community organisations to come                     facilities in some 10 new                 large Active Ageing Hubs in housing                for a National Innovation Challenge
     on board the Intergenerational                      Housing & Development Board               developments, providing active ageing              on Active and Confident Ageing
     Learning Programme.                                 housing developments.                     and assisted living services to seniors.           to catalyse research related to ageing.

                                                                                                 * We plan to achieve the targets within the next 10-15 years, except where stated otherwise.

28                                                                                                                                                                                                   29
CHAPTER 3

     OPPORTUNITIES
     FOR ALL AGES
     Longevity is Opportunity. Seniors will have
     opportunities to continue working, learning
     and growing as they enjoy many more years
     of healthy life.

30                                                 31
1
                                                                                             The positive outcomes are:                                                         The government will continue to maximise
                LIFELONG                                                                                                                                                        the employability of Singaporeans
                                                                                                    Our employment rate for residents aged                                      throughout their longer life spans.
                EMPLOYABILITY                                                                       55 to 64 grew by 13.5 percentage points
                                                                                                    from 2006 to 2015 to reach a record high
In the past decade, Singapore’s tripartite          Training (CET) to help Singaporeans             of 67.2% in 2015 2. We have one of the
partners — the government, unions and               re-skill and up-skill, as they                  highest older population employment rates
employers — have introduced a number of             progressed in their careers or                  amongst OECD 3 countries.
measures to facilitate the lifelong employability   switched jobs.
of our older workers. For example:                                                                  Our re-employment rate is also high;
                                                    The Tripartite Alliance for Fair                nearly all local employees who turned
                                                    and Progressive Employment                      62 between July 2013 and June 2014
     The Retirement and Re-employment Act
                                                    Practices (TAFEP) was formed in                 were offered re-employment.
     was enacted in 2012 to provide more
                                                    2006 to encourage employers,
     opportunities for workers to work beyond                                                       Median gross monthly incomes of older
                                                    employees and the general public
     the statutory minimum retirement age of                                                        full-time employed resident workers
                                                    to view older workers more positively.
     62 and up to the age of 65.                                                                    aged 55 and above grew by 2.6%
                                                    In 2013, the tripartite partners                per annum in real terms over the last five
     The Special Employment Credit, which
                                                    introduced the WorkPro programme                years 4. This was higher than the increase
     offsets the monthly wages of Singaporean
                                                    to help employers put in place                  for full-time employed residents in general.
     employees aged above 50 earning up to
                                                    initiatives to improve work-life
     $4,000 a month, was introduced in 2011.
                                                    harmony, and to recruit and retain       2
                                                                                                 Source: Comprehensive Labour Force Survey, Manpower Research & Statistics Department, MOM.
     The government expanded and enhanced           older workers and back-to-work           3
                                                                                                 Organisation for Economic Cooperation and Development
     the system of Continuing Education and         locals to meet their manpower needs.     4
                                                                                                 Data pertain to gross monthly income from work (including employer CPF contributions) of full-time employed residents, excluding full-time National
                                                                                                 Servicemen. The compounded annual growth rate was derived for the period of 2009 to 2014 based on incomes deflated by the Consumer Price Index
                                                                                                 for all items at 2014 prices. Source: Comprehensive Labour Force Survey, Manpower Research & Statistics Department, MOM.

32                                                                                                                                                                                                                                                     33
In the next five years, we will introduce                                                        TAFEP will continue to shape a fair        the health issues most salient to them.
a number of new initiatives to help                                                              and inclusive workplace culture by
Singaporeans remain employable as they age.                                                      educating and supporting employers         Some Voluntary Welfare Organisations,
These initiatives address seniors’ call for                                                      to adopt age-inclusive employment          such as Centre for Seniors (CFS), have
more job and training opportunities, as well                                                     practices. This is complemented            developed programmes to help older
as their different aspirations.                                                                  by the Ministry of Manpower’s              workers seeking a career transition as
                                                                                                 interventions, where companies found       well as those preparing for retirement.
     The re-employment age will be                                                               to have discriminatory employment          The CFS programme will help seniors
     raised from 65 to 67 by 2017, to                                                            practices will have their work pass        better understand government schemes
     enable workers to work longer if                                                            privileges curtailed.                      in housing, healthcare and retirement
     they are willing and able to, with                                                                                                     adequacy. There will also be a programme
     the possibility of further increases                                                        The Ministry of Health (MOH) and           to train union leaders to be effective
     in the future as our population ages.                                                       the Health Promotion Board will bring      advocates of re-employment and
                                                                                                 healthy lifestyle activities to the        retirement matters. After the training,
     SkillsFuture will enable seniors to take                                                    doorstep of mature workers. A new          they will be able to coach older workers
     ownership of their training and career                                                      workplace health programme will be
                                                                                                                                            in their respective sectors on related
     needs and embrace lifelong learning.                                                        implemented across seven sectors
                                                                                                                                            topics, such as how to plan for retirement
                                                                                                 targeting 120,000 mature workers aged
                                                                                                                                            or switch to a new career.
                                                                                                 40 and above. As part of the programme,
                                                                                                 we will survey the workers to understand
     THE RANGE OF SKILLSFUTURE                                                                                                              MOH hopes to partner community
                                                                                                 the key health issues that they face,
     INITIATIVES INCLUDES:                                                                                                                  organisations and companies to
                                                                                                 provide health screenings at the
                                                                                                 workplaces and design workplace-specific   provide more bite-sized job opportunities
     Skills-Based Modular Courses                                                                                                           for seniors within the community.
                                                                                                 preventive health programmes to address
     offered by Post-Secondary
     Education Institutions (PSEIs)
                                                The government will continue to
     • These provide more flexible,             support employers to re-design jobs
       bite-sized and targeted learning         for seniors and create age-friendly
       opportunities at PSEIs for working       workplaces. Under WorkPro, there are
       adults to acquire relevant skills        various grants to support employers to
       without necessarily pursuing a full      re-design their workplace practices,
       qualification programme.                 processes and jobs. WorkPro will be
                                                extended and enhanced in 2016 to
     SkillsFuture Mid-Career                    catalyse companies’ efforts to re-design
     Enhanced Subsidy                           jobs for older workers. To build capabilities,
     • Since the second half of 2015,           the tripartite partners are working with
       all Singapore Citizens aged 40           Institutes of Higher Learning to further
       and above enjoy higher subsidies         develop a training programme specific
       of up to 90% of course fees for          to the management of older workers
       Singapore Workforce Development          in Singapore. The programme covers
       Agency-supported certifiable             core topics including human resource
       courses. They also enjoy at least        management, sociological aspects of
       90% of programme cost for                ageing, workplace safety and health
       Ministry of Education-subsidised         and job re-design. In addition to building
       full-time and part-time courses          local capabilities in age management,
       (Nitec to postgraduate courses)          we are developing a job re-design
       at the Institute of Technical            toolkit to provide practical guidance
       Education, polytechnics and              to companies on re-designing jobs
       publicly-funded universities.            for a mature workforce.

34                                                                                                                                                                                       35
Taxi drivers
        get a “tune-up”
     IT IS not easy being a taxi driver in       The two men, however, had to take a             This partnership with ComfortDelGro and           kway teow and have switched from
     Singapore. They are on the road for         different route with their lifestyle when       SMRT is part of HPB’s efforts to step up          kopi (coffee) with sugar and milk to now
     12 hours a day or more, rain or shine,      health coaches from the Health Promotion        its workplace health promotion programmes,        kopi-o kosong (black coffee with no
     dealing with passengers of all types,       Board (HPB) and Alexandra Health System         especially for mature workers who are not         sugar). I also ask for less rice and more
     taking short breaks for a hurried meal      visited their respective taxi service centres   desk-bound, work shifts and may find it           vegetables. I lost around 4.5kg; my
     or a trip to the toilet. By the time they   as part of a new workplace health screening     difficult to fit in a visit to the doctor for a   trousers feel loose and my blood pressure
     get home, they are too exhausted to         programme called “Check Car, Check Body”        health check.                                     has gone down too.” Now he encourages
     think about exercise or even having a       which started in June 2014. While their taxis                                                     his taxi driver friends to attend the
     healthy meal.                               are being serviced, the drivers get a           And the programme has garnered success.           “Check Car, Check Body” programme too.
                                                 “tune-up” themselves.                           HPB found that 50% of taxi drivers who
     ComfortDelGro taxi driver Lim Ah Bah                                                        had high blood pressure, blood glucose            For Mr Mazlan, the hamburgers have
     (facing page), 65, has been plying the      The programme offers taxi drivers a free        or cholesterol readings at the first              taken a backseat. He said: “My diet now
     streets of Singapore for 37 years and       health screening for high blood pressure,       screening and returned for the second             consists mainly of fish and vegetables.
     confesses that indulging in his favourite   high cholesterol, diabetes and obesity.         health screening have shown improvement           They are not my favourite, but I have to
     dishes like nasi briyani and char kway      Health coaches stationed at the service         in their screening results. They also made        think of my health for the longer term.”
     teow makes him happy after a long day       centres conduct monthly one-on-one              changes to their diet and made an effort
     at the wheel.                               follow-up sessions to customise a health        to exercise frequently. Since 2015, the           He has shed 5kg after six months and
                                                 plan for each driver. The coaches also          programme has been extended to more               hopes to drop a few more. “Like those
     SMRT taxi driver Mazlan Mohamed Ali         advise them on how to prevent or manage         ComfortDelGro and SMRT service centres            mobile health screening buses that came
     (below) also faces the same problem.        chronic diseases, how to put less stress        around the island, reaching out to more           to my school when I was younger, this
     The 41-year-old, who has been driving       on their necks and backs while driving as       than 8,800 taxi drivers.                          ‘Check Car, Check Body’ programme
     taxis for almost three years, treats        well as how to deal with fatigue. A second                                                        has been a wake-up call for what we
     himself to his favourite meal of            screening is then conducted around twelve       For Mr Lim, the programme proved to be            take for granted and forget to take care
     hamburgers, especially if he has            months later to determine any improvement       a great motivator. He said: “After three to       of in our busy schedules… our health,”
     had a tough day on the road.                to their health status.                         four months, I now go easy on the char            added Mr Mazlan.

36                                                                                                                                                                                             37
May the
        SilverForce
                                             Mr Goh, who is now the managing
                                             partner in a firm that offers training

        be with you
                                             for management consulting skills,
                                             said: “Providing such services gets
                                             the seniors out of their houses and
                                             into social spaces. It helps them
                                             learn problem-solving skills and lets
                                             them earn some pocket money.
                                             At the same time, businesses can
                                             have a local source of labour at
                                             competitive rates and this reduces
                                             the need for outsourcing.”

                                             And it is a promising win-win
                                             situation for some seniors.
                                                                                         2         LIFELONG
                                                                                                   LEARNING
                                                                                                                                        subsidies. The credit will not expire.

                                                                                                                                        A new National Silver Academy will be
                                             Madam Chung Len Neo may be 88,                                                             set up to provide a wide range of learning
                                                                                      As a society, Singapore places a high             opportunities for seniors to learn for
                                             but her fingers are still deft enough    premium on education and training.
                                             to transform newspapers into                                                               interest and stay active. We aim to
                                                                                      The government has invested heavily in            provide some 30,000 places for senior
                                             100 carrier bags a week. She             developing a strong education and training
                                             earns 15 cents a bag but chooses                                                           learners eventually. The Academy will
     WHEN his mother struggled to find                                                system for both our young and adult
                                             to donate her “wages” to charity.                                                          comprise a network of institutions such
     ways to spend her time meaningfully                                              workforce. Since its establishment in 2003,
                                             The sprightly widow who lives                                                              as Voluntary Welfare Organisations (VWOs),
     after his father’s passing, an idea                                              the Singapore Workforce Development Agency
                                             alone in a two-room flat in Lengkok                                                        community organisations and PSEIs.
     formed in Mr Eugene Goh’s brain.                                                 (WDA) and its partners have set up a network
                                             Bahru said: “Some may want                                                                 Starting in mid-2016, seniors can
     The 39-year-old former civil servant                                             of career centres to help Singaporeans
                                             to earn the money but I want to                                                            participate in selected courses offered by
     thought if his mum had a hard time                                               with their employment and training needs,
                                             donate it.”                                                                                PSEIs without having to take examinations
     feeling productive, what about                                                   supported many training providers to offer        and only for a token fee. Seniors can also
     other people her age? At the same                                                quality training for our workers, developed
                                             The newspaper carrier bags are                                                             attend short courses provided by the
     time, he knew that local Small and                                               national Singapore Workforce Skills
                                             just a start. Mr Goh is exploring                                                          PSEIs as well as the Nanyang Academy
     Medium Enterprises (SMEs) were                                                   Qualifications (WSQ) frameworks covering
                                             ways for 2,500 seniors to be gainfully                                                     of Fine Arts, the LaSalle College of the Arts
     struggling with manpower issues,                                                 more than 30 industries, and set up an
                                             employed through micro-work like                                                           and non-profit community organisations
     given the national move to cut back                                              Institute for Adult Learning that trains
                                             making gifts, packing wedding                                                              and VWOs such as YAH! and Society for
     on the reliance on foreign labour.                                               adult educators. Our Post-Secondary
                                             novelties or labelling items by hand.                                                      WINGS, an organisation that reaches out
                                                                                      Education Institutions (PSEIs) also offer         to women aged 40 and above. Short
     Tapping on his experience as a                                                   Ministry of Education-subsidised part-time
     former management consultant, he                                                                                                   courses offered under the Academy
                                                                                      courses to working adults seeking to              will be subsidised by the government.
     became a matchmaker... of sorts.                                                 upgrade their skills. SkillsFuture will further
     In late 2014, he set up SilverForce,                                                                                               Seniors will also be able to use their
                                                                                      drive national efforts to encourage lifelong      SkillsFuture Credit for selected Academy
     a social enterprise that matches                                                 learning and to help every Singaporean
     SMEs with senior citizens who can                                                                                                  courses which are skills-related
                                                                                      develop skills mastery for the future.            from the second quarter of 2016.
     provide a service while working
     from their homes or activity centres.
                                                                                                                                        The Council for Third Age aims to reach
                                                                                      Going forward, we will create more
     For example, he convinced                                                                                                          out to a total of 100 schools and VWOs
                                                                                      opportunities for Singaporeans to
     Bollywood Veggies, an organic                                                                                                      to come on board the Intergenerational
                                                                                      continue to enrich their silver years
     farm in Kranji, to buy newspaper                                                                                                   Learning Programme (ILP). Organised
                                                                                      through the pursuit of lifelong learning.
     carrier bags made by the seniors                                                                                                   by students, the ILP pairs students with
     at NTUC Health’s SilverAce Senior                                                                                                  senior learners to learn about various
                                                                                        SkillsFuture Credit                             topics such as IT, social media and
     Activity Centre.
                                                                                        In January 2016, every Singapore Citizen        photography. The ILP serves as a platform
                                                                                        aged 25 and above received an initial           for seniors to pursue lifelong learning and
                                                                                        credit of $500 which they can use to pay        helps strengthen inter-generational ties
                                                                                        for about 10,000 approved skills-related        through the sharing of knowledge and
                                                                                        courses, on top of existing government          experiences between the young and the old.
38                                                                                                                                                                                 39
70 and working on
       his fourth degree...
       and he is not done yet

                                                                                           3         SENIOR
                                                                                                     VOLUNTEERISM
                                                                                                                                       community organisations better
                                                                                                                                       recruit and develop senior volunteers.
                                                                                                                                       The fund will be established through
                                                                                                                                       public donations, with a dollar-to-dollar
                                                                                        We have started a national senior              match by the government, capped
                                                                                        volunteerism movement so that                  at $20 million.
                                                                                        seniors can contribute their talents
                                                                                        and experience. We aim to recruit an           NVPC has been reaching out to
                                               Currently in his third year at UniSIM,   additional 50,000 senior volunteers.           businesses in its efforts to promote
                                               Mr Lee is not fazed that he is                                                          corporate giving in Singapore.
                                               attending classes with students                                                         NVPC will encourage businesses to
                                               who are his children’s age.                                                             rally some 10,000 older employees
                                                                                          The President’s Challenge will
                                                                                          continue to champion a national              to be involved in corporate giving
                                               He said: “Before I started the course,                                                  or volunteerism opportunities.
                                               I was a little anxious and shy as          senior volunteerism movement.
                                               95% of the cohort is made up of            The National Volunteer and Philanthropy
                                               youngsters. But they have taken            Centre (NVPC) has also introduced            NVPC has launched the Giving.sg
                                               to me and they are always asking           a new senior category in the annual          portal to help individuals locate
                                               me to team up with them for class          President’s Volunteerism and                 volunteer opportunities. Seniors
     HE HAS a bachelor’s degree in             discussions and projects.”                 Philanthropy Awards, to provide              can use this portal to search for
     management, an MBA, a DBA                                                            national recognition to exemplary            volunteer opportunities based on
     (Doctorate in Business Administration)    He thinks he learns from them              senior volunteers.                           their interest, skills, availability
     and now, at 70, Mr Lee Chee Ngauk         as much as they learn from him.                                                         or preferred volunteering location.
     is two years away from getting his        “There is a lot of mutual learning         A Silver Volunteer Fund with a target        The portal will facilitate an easier and
     degree in accountancy.                    between us. It makes things                size of $40 million will be set up to help   more meaningful giving experience.
                                               very lively.”
     “Since I was young, I knew I wanted
     to be an all-rounder, to know different   Mr Lee doesn’t plan to stop with this
     things. As I run a management and         accountancy degree. He’s already got
     consultancy business, there is an even    his mind set on the next one, in law.
     greater need to be multi-disciplinary,”
     he added.                                 He said: “The more I know of one
                                               subject, the less I know of other
     In 2013, Mr Lee signed up at UniSIM       topics. The law is required in
     for a degree in accountancy. “What        anything we do, so it’s important
     I have studied so far is related to       that I understand it. Once I graduate
     business. I needed the accounting         with that degree, what I really hope
     know-how to better serve my clients,”     to do is pro bono work and give
     he explained.                             back to society.”

40                                                                                                                                                                                 41
The rainbow kuih lapis                                                              I feel younger...
       that helped build                                                                   when I help people
       Jamiyah Singapore                                                                   to be happy
                                               Jamiyah Singapore, remains the
                                               advisor to the society’s Women and
                                               Family Department. She organises
                                               charity carnivals, develops women’s
                                               programmes and even opens her
                                               home to people of different races and
                                               religions for major occasions. She also
                                               rolls up the sleeves of her baju kurung
                                               and cooks up a feast when required,
                                               often encouraging other women to join
                                               her. In 2015, she helped volunteers
                                               pack 10,000 packets of briyani to feed
                                               those who attended Jamiyah’s annual
                                               religious and cultural event Maulidur
     WHEN Madam Hajjah Zainab Khamis           Rasul Jamiyah.
     (holding book) started volunteering
     45 years ago, she had no idea her         Jamiyah’s vice-president Dr H.M.
     baking skills would have such an impact   Saleem knows the value of a veteran       Mr Albert Louis, 65
     on Jamiyah Singapore (the Muslim          volunteer like Madam Zainab. He said:     Active senior and drum expert
     Missionary Society of Singapore).         “When we call, volunteers hesitate to

                                                                                         “
     Her weekly cooking classes and her        come. But when she calls, they come.
     rainbow kuih lapis raised much needed                                                   I HAVE been playing the drums for           the seniors especially those with
                                               They respect her.”
     funds for the organisation founded in                                                   over 50 years... and I am convinced         dementia, Parkinson’s disease or
     1932 to help the Muslim community.        As for Madam Zainab, her decades of           they have the power to heal. When           those who have a disability. I have
                                               cooking and baking for Jamiyah have           I gave up a successful career in            seen how playing the drums can
     It all began in 1970 when her husband,    been worth it. “Jamiyah and the               music — I was very tired of touring         improve their coordination and,
     the late Haji Abu Bakar Maidin,           community are one family and that is          all the time — I wanted to devote           more importantly, restore their
     became the president of Jamiyah           very precious to me. I will sacrifice         myself to volunteering with children,       self-esteem and confidence.
     Singapore. With only $5.60 in its kitty   what I can for the good of the                the elderly and the mentally ill.
     and 190 members, the society                                                                                                        I am also living proof that one is
                                               community. I will continue to serve
     embarked on a fund-raising effort                                                       I wanted to stay creative and yet           never too old to learn. At 65, after
                                               for as long as I can,” she said.
     as well as a membership recruitment                                                     use drumming as a means to                  years of playing so many kinds of
     drive. The aim was to rebuild its                                                       touch other people’s lives. After all,      percussion instruments — from
                                                                                             I had co-founded two successful             the Malay kompang to the Western
     headquarters in Geylang and
                                                                                             local bands — Culture Shock and             drums, Chinese cymbals, Indian
     fund its welfare programmes.
                                                                                             Culture Vulture — in the 1980s and          tabla and Korean janggu — I recently
     Madam Zainab chipped in by holding                                                      1990s. I even toured for two years          picked up yet another instrument
     cooking classes which became hugely                                                     as a percussionist with Mando-pop           called the Noodle, an electric
     popular among the women in the                                                          artiste A-Mei in the late 1990s. I was      percussion instrument that looks
     community and her now-famous rainbow                                                    paid very well but, after a while, it all   like a flat noodle. If I can do it,
     kuih lapis (rainbow steamed layer cake)                                                 became a job.                               so can other seniors. We need to
     sold like... hot cakes.                                                                                                             believe that we are just as good as
                                                                                             Now, when I see people play the             a younger person. And we can and
     Now a sprightly 80, Madam Zainab,                                                       drums, I can sense they are happy.          do want to lead meaningful lives.

                                                                                                                                                                           ”
     or Mak Nab as she is known around                                                       I hope to bring this happiness to           We need to be given the chance.

42                                                                                                                                                                              43
Going forward, the Ministry of Health
                                                                                                will launch a new National Senior’s
                                                                                                Health Programme to systematically
                                                                                                promote health education and preventive
                                                                                                health services for older adults. The
                                                                                                national programme will seek to educate
                                                                                                seniors on key health issues related to
                                                                                                age, encourage seniors to adopt healthy
                                                                                                living habits and bring preventive health
                                                                                                services to their doorsteps. We target to
                                                                                                reach over 400,000 older adults.

                                                                                                Some of the new initiatives seniors can look
                                                                                                forward to are:

     4       NATIONAL SENIORS’
             HEALTH PROGRAMME
                                                                                                  A public education programme
                                                                                                  on dementia to raise awareness about
                                                                                                  the condition so caregivers can seek
                                                                                                  help early if they identify signs in their
Over the past few years, several                The CFSP comprises a series of tests and          care recipients.
organisations have introduced programmes        questionnaires that cover the following
                                                                                                  A falls prevention education programme
to promote health and wellness among            areas: continence, mood, physical function,
                                                                                                  to equip seniors with self-assessment
our seniors. In 2008, the People’s              oral health, hearing and vision. In 2013, the
                                                                                                  tools, tips to reduce the risk of falls,
Association introduced the Wellness             Agency for Integrated Care started working
                                                                                                  and community-based interventions.
Programme which encouraged older                with community-based organisations to set
persons to go for regular health screening      up Community Resource, Engagement                 A set of strength and balance
for chronic diseases as well as to remain       and Support Teams (CREST) to reach out            exercises suitable for seniors of
physically and socially active through          to seniors who may be at risk of dementia         different physical abilities to
activities such as brisk walking and Tai Chi.   or depression. CREST teams educate the            encourage all seniors to exercise.
The programme has since been implemented        public on the possible signs of dementia
island-wide. In 2010, HPB introduced            and depression, to raise greater awareness        Practical healthy eating tips for seniors.
the Community Functional Screening              about these conditions so that more timely        A health booklet to help seniors keep
Programme (CFSP) to detect early signs          support and intervention can be provided          track of their health status, including
of functional decline in seniors aged 60 and    to individuals at risk of or with dementia/       screening results and vaccination records.
above, so that they can go for appropriate      depression. Currently, there are 10 CREST
treatment and make lifestyle changes to         teams in the community which have reached         Mobile health services to take preventive
remain independent and active.                  out to more than 32,000 seniors island-wide.      health services to the doorstep of seniors
                                                                                                  in their communities.
                                                                                                  A pilot community dental programme
                                                                                                  to improve the oral health of seniors
                                                                                                  in the community.

44                                                                                                                                             45
Next come the practical assessments.
        Ready,
        get set, go!
     SOME seniors think that as long as
     they exercise, their risk of falling is low.
     But the truth is that other factors like
     poor sight and hearing, medication and
     even insomnia can also add to the risk.

                                                    1
     To assess the fall risk of seniors and to          Madam Seah tests her grip
     educate them before accidents happen,

                                                                                             4                                               5
                                                        strength as poor grip strength
                                                                                                    The Forward Reach Test assesses                 The Chair Stand Test gauges
     Alexandra Health System has started                could suggest frailty.
                                                                                                    her ability to reach forward without            her lower limb strength – she
     a falls assessment programme that
                                                                                                    losing her balance.                             has to get up from a sitting
     screens residents living in the North of
                                                                                                                                                    position and sit down again,
     Singapore either through walk-ins to the
                                                                                                                                                    all the time with her arms
     Community Nurse Posts such as the
                                                                                                                                                    folded across her chest.
     Wellness Centre @ Nee Soon South and
     Chong Pang Social Service Hub or
     public call-ins for appointments. The
     session gives the nurse a chance to
     assess the senior’s risk of falling and
     share with them the things they could
     do to lower it. Madam Grace Seah, 70,
     thought she would give it a try as she
     had been feeling unsteady on her feet.

                                                    2
     She thought it might be because of her             She clicks on the mouse each
     weak knees or insomnia.                            time the giant button on
                                                        screen lights up. Normal
     The test starts with a nurse taking                reaction time indicates good
     readings of Madam Seah’s blood                     eye-mind-hand coordination.
     pressure and weight, and assessing her
     vision and health condition of her feet.
     This is followed by questions about her
     health and fall history. Next, a series of
     tests to check Madam Seah’s strength,
     reflexes and visual acuity.

     Madam Seah found the assessment
     useful. She said: “All along I thought
     it was my knees that were giving me
     problems because I can’t squat easily
     and when I do, I find it hard to get

                                                    3
     up. But now that the nurse says it                 To test her contrast sensitivity,
     could be my back because that’s                    Madam Seah has to match the
     where I’m experiencing pain, I might

                                                                                             6
                                                        symbol she sees. Poor contrast
     want to schedule some physiotherapy                                                            The Timed Up and Go Test measures Madam Seah’s ability and time taken
                                                        sensitivity would make driving
     appointments to learn the right way to                                                         to stand, walk three metres, turn around at the cone, walk back and sit
                                                        or climbing the stairs in dim
     exercise my back.”                                                                             down safely. No sweat at all!
                                                        conditions difficult.

46                                                                                                                                                                                  47
better support ageing-in-place. The severe      intermediate and long-term care patients
                                                                                               disability insurance scheme ElderShield         in 2015. These recent steps to improve the
                                                                                               provides a fixed-term monthly cash payout       affordability of long-term care have assuaged
                                                                                               of $300 or $400 for up to 60 or 72 months       anxieties and reduced financial burdens.
                                                                                               respectively to help defray out-of-pocket
                                                                                               expenses for the severely disabled.             To recognise the contributions of our Pioneers
                                                                                                                                               and give them peace of mind on healthcare
                                                                                                                                               costs, the government also introduced the
                                                                                               The $10 million Seniors’ Mobility Fund
                                                                                                                                               Pioneer Generation Package in 2014.
                                                                                               was expanded into a $50 million Seniors’
                                                                                                                                               Pioneers receive additional subsidies on
                                                                                               Mobility and Enabling Fund in 2013 to
                                                                                                                                               top of subsidies at polyclinics and Specialist
                                                                                               help seniors live independently within the      Outpatient Clinics, and participating General
                                                                                               community, through subsidies for assistive      Practitioner and dental clinics under the
                                                                                               devices such as walking aids, wheelchairs,      Community Health Assist Scheme (CHAS).
                                                                                               geriatric chairs and hospital beds, transport   Pioneers also receive annual Medisave

     5
                                                                                               to eldercare and dialysis centres funded        top-ups for life and special premium subsidies
             RETIREMENT                                two-thirds of households. Subsidies     by the Ministry of Health (MOH) and home        for MediShield Life. Under the Pioneer
                                                       for home-and community-based            healthcare items such as catheters and
             ADEQUACY                                  services such as day care for seniors   milk supplements. Drug subsidies were also
                                                                                                                                               Generation Disability Assistance Scheme,
                                                                                                                                               disabled Pioneers receive life-long cash
Seniors want to feel assured that they can afford      were also increased to up to 80% to     progressively extended to MOH-subsidised        assistance to help with their care expenses.
their living expenses, healthcare and long-term
care needs, after they retire.

The Central Provident Fund (CPF) is a key pillar
supporting the retirement needs of our population.
To enable Singaporeans to save more for their own
retirement, the government has been rebalancing
the CPF system towards retirement and healthcare
needs. In view of longer life expectancy, a national
annuity scheme CPF LIFE was introduced in 2009
to provide a steady stream of income for life when
Singaporeans reach their age at which they can
start receiving their CPF LIFE payouts. To provide
added retirement income, the Ministry of National
Development (MND) has further enhanced the
Lease Buyback Scheme and Silver Housing
Bonus to provide greater flexibility to suit
different needs and allow more elderly
households to unlock their housing equity.

Seniors with healthcare needs can benefit
from enhanced subsidies and expanded
Medisave use for outpatient care. Premium
subsidies for MediShield Life are available to
seniors from lower and middle income households.
Finally, for those who still cannot afford care,
there is Medifund, a government endowment
fund to ensure no Singaporean is denied good
basic medical care because of the inability
to pay. In November 2007, Medifund Silver
was launched to deliver targeted assistance
to needy elderly Singaporean patients.

For seniors who require long-term care, subsidy
coverage was expanded in 2012 to cover up to

48                                                                                                                                                                                          49
Singaporeans now have more               approaching 55 years of age to
                                                                                         flexibility over their CPF savings.      make informed decisions about
                                                                                         Singaporeans can choose to transfer      their CPF savings.
                                                                                         their CPF balances above their Basic
                                                                                         Retirement Sum to their spouses so       The Ministry of Health will review
                                                                                         they can take full advantage of the      the financing system for long-term
                                                                                         extra interest on lower balances and     care, to give Singaporeans greater
                                                                                         enjoy a higher effective rate overall.   assurance that they will be able
                                                                                         They will also be given a choice         to afford aged care services for
                                                                                         to defer their CPF LIFE payout up        themselves or their loved ones,
                                                                                         to the age of 70, or top-up their        should they need it. The review will
                                                                                         Retirement Accounts up to the            consider how to balance the affordability
                                                                                         Enhanced Retirement Sum, to enjoy        of long-term care with the need to
                                                                                                                                  ensure longer-term sustainability of
                                                                                         permanently higher payouts.
                                                                                                                                  our national expenditure on care. It will
                                                                                         Furthermore, CPF members will            consider factors such as how much of
                                                                                         only need to choose their CPF LIFE       the costs of aged care should be borne
                                                                                         plans at the time they wish to start     by individuals and their families and how
Going forward, we want to provide                  to accumulate a higher level of CPF   receiving payouts. A one-to-one          much should be risk-pooled, and how
Singaporeans with greater peace of mind.           savings during their working years    retirement planning service has          to help Singaporeans save for long-term
                                                   for their retirement needs.           also been introduced to help members     care needs when they are younger.
     The new Silver Support Scheme
     supplements the incomes of the
     bottom 20% to 30% of Singaporeans
     aged 65 and above, who have lesser
     means in their retirement years. Silver
     Support is a permanent feature in our
     social security system. The assessment
     for Silver Support eligibility is done
     automatically, so there is no need for any
     application. Silver Support is paid out
     quarterly, with eligible seniors receiving
     between $300 and $750 per quarter. All
     seniors who qualify for Silver Support will
     receive these supplements for life, as long
     as they remain eligible.

     Singaporeans aged 55 and above enjoy
     an additional 1% of CPF interest on the
     first $30,000 of their CPF balances from
     2016. This means they can enjoy a higher
     risk-free interest rate of up to 6%.

     CPF contribution rates for older workers
     have increased to help Singaporeans
     save more while working. From 2016,
     workers aged 50 to 55 enjoy the
     same CPF contribution rates as their
     younger counterparts.

     CPF monthly salary ceiling has
     increased from $5,000 to $6,000 from
     2016. This will enable more Singaporeans

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