ACTION PLAN FOR SUCCESSFUL AGEING - Sustainable Development
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© MINISTRY OF HEALTH Published in 2016 by the Ministry of Health All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright owner. ISBN 978-981-09-8536-3
CONTENTS Foreword 4 Chapter 1 Our Aspirations for a Silver Singapore 6 How many Singaporeans are 65 or older? 8 Public consultation: We heard you 10 Chapter 2 Action Plan for Successful Ageing 24 Chapter 3 Opportunities for All Ages 30 Chapter 4 Kampong for All Ages 52 Chapter 5 City for All Ages 62 Towards A Nation For All Ages 80 Acknowledgements 81 2 3
Let’s FOREWORD re-define ageing Last year, we celebrated a significant milestone for Singapore. Our baby boomers have grown up with our nation and the majority will turn 65 over the next two decades. There is no better time to plan for an ageing population as we progress towards SG100. This Action Plan is our blueprint to enable Singaporeans to grow older with confidence. Between June 2014 and May 2015, we engaged Singaporeans in conversations about ageing and what it means to age successfully. This Action Plan contains their ideas, suggestions and plans. We hope that Singapore will remain a good place to grow old in, where there are opportunities for Singaporeans of all ages. We want to build a cohesive “kampong” for all ages, where there is inter-generational harmony and understanding. Our city will be a city for all ages, designed sensitively and lovingly for seniors to age gracefully among family, friends and neighbours, leveraging on the potential of modern technology. I would like to thank everyone who has participated and contributed ideas, and the people and private sector organisations for working with us on the initiatives in this Action Plan. Together, we can re-define ageing and build a Nation for All Ages which we are proud to call home. Gan Kim Yong Minister for Health and Minister-in-charge of Ageing Issues Chairman of the Ministerial Committee on Ageing 4 5
CHAPTER 1 OUR ASPIRATIONS FOR A SILVER SINGAPORE Singapore is ageing rapidly, though our society can remain dynamic and cohesive. Many Singaporeans shared with us their aspirations and ideas on how to transform the face of ageing in the next 50 years. 6 77
As we have fewer babies, HOW MANY there will be far fewer Singaporeans of working SINGAPOREANS age to support our elderly. ARE 65 OR OLDER ? 1 1 in 31 OUR POPULATION IS AGEING RAPIDLY. 1970 2015 2030 In 1970, 1 in 31 Singaporeans was 65 or older. YEAR In 2015, it was 1 in 8. By 2030, it will be 1 in 4. We will have over 900,000 seniors, approximately double the current 440,000. Seniors aged Working adults aged 65 and above between 20 and 64 1 in 8 Singapore Residents are also 1 in 4 LIVING LONGER AND STAYING HEALTHY FOR LONGER. Ageing need not cause worry and gloom. If we plan ahead, ageing can be a positive experience for all. 2.1 MORE LIFE 79.6 YEAR 2004 YEARS AVERAGE LIFE YEARS E XPECTANCY 1970 2015 2030 YEAR 2010 81.7 YEARS YEAR Seniors aged Singaporeans 3.4 65 and above under the age of 65 YEAR 2004 72.1 MORE YEARS AVERAGE HEALTHY HEALTHY YEARS YEAR 2010 75.5 YEARS YEARS 1 Source: Department of Statistics & Epidemiology and Disease Control Division, MOH. 8 9
Public consultation WE HEARD YOU Between June 2014 and May 2015, the Ministerial Committee on Ageing and our partners engaged over 4,000 Singaporeans from all walks of life to hear their aspirations and ideas on how we can help Singaporeans age well. Almost 50 focus group discussions “Listening points” at public spaces like libraries, shopping malls and universities Online consultations 10 1 EMPLOYABILITY 6 AGED CARE SERVICES Ageless workplaces, Ageing-in-place, lifelong employability remaining independent Participants included Singaporeans TOPICS from various walks of life – students, taxi drivers, academics, rental block THAT WERE 2 LIFELONG LEARNING Never too old to go 7 HOUSING Supporting residents, senior volunteers, grassroots back to school changing needs leaders, senior learners and human DISCUSSED resource practitioners. 3 SENIOR VOLUNTEERISM Helping others, 8 TRANSPORT Re-defining the fufilling lives travel experience We also consulted union members, 4 HEALTH AND WELLNESS Healthy seniors, 9 PUBLIC SPACES Making our urban and reached out to different communities happy seniors infrastructure more – the Islamic Religious Council of senior-friendly Singapore (MUIS) and self-help groups such as the Chinese Development Assistance Council (CDAC), Mendaki 5 SOCIAL ENGAGEMENT AND INCLUSION 10 RESEARCH ON AGEING and the Singapore Indian Development Connecting people Understanding needs, Association (SINDA). of all ages encouraging innovation 10 11
1 EMPLOYABILITY Ageless workplaces, lifelong employability 2 LIFELONG LEARNING Never too old to go back to school “ I learnt how “ to use Facebook I want to work at a polytechnic! for as long as Now I train other I can. It keeps seniors to do the ” my mind active. same. Can we have more of such courses? ” Many seniors want to work beyond Promote workplace health and safety. Seniors want to keep learning, for work Bring learning to the community, the official retirement age to remain and for personal interest. Learning helps such as at Residents’ Committee financially independent and keep Review or extend retirement age – them to keep their minds active and centres and other suitable facilities. themselves active. Seniors hope to have some think it should be extended to to stay in touch with society. Seniors meaningful job opportunities to fulfil their 70, while others feel it should be cite affordability, access and entry abolished entirely. Affordability aspirations at their stage of life; a fair and requirements as some barriers to lifelong inclusive workplace to work in; and an learning. Seniors hope to see a more Help seniors to offset the cost of learning. Provide good career guidance and enabling workplace that is safe and uses diverse range of learning opportunities transition programmes a few years technology to help them excel in their jobs. that are easily accessible. They also want Adult education ahead of the re-employment age. courses tailored for their age and to be Train teachers in the art of teaching Promote mind-set change recognised for skills and experiences older learners. To make workplaces “ageless”, suggestions they have acquired. They also feel that among employers on the value from seniors and employers include: more can be done to publicise learning Facilitate peer learning where of older workers. opportunities for seniors. “seniors teach seniors”. Re-design jobs to offer older Allow older workers to try out Promote inter-generational learning. workers greater flexibility. jobs via internships or job trials. Suggestions on how to encourage more Promote new modes of learning, such as Make training accessible and Recognise employers who seniors to pursue lifelong learning as a e-learning, modular learning, interactive effective for older workers. treat older workers well. way of life include: and experiential learning. Set up a dedicated seniors-only Promote inter-generational national job bank. Accessibility Awareness workplace harmony. Increase the variety of learning options. Increase awareness of senior learning Seniors want to take courses at Institutes opportunities through a one-stop of Higher Learning but without sitting portal, distribution of flyers and for examinations. outdoor advertising. 12 13
3 SENIOR VOLUNTEERISM Helping others, fulfilling lives 4 HEALTH AND WELLNESS Healthy seniors, happy seniors “ I am setting the example for my “ I am most worried about depression children and and loneliness grandchildren. after my children I want them to have married know that giving and moved out back is the right and my husband thing to do. ” has passed on. ” Seniors can and want to give back to society. Suggestions from seniors and volunteer Seniors say that to age well, one must Access Volunteerism is a meaningful way to do so organisations on how to encourage older be healthy – physically, mentally, socially, Create one-stop wellness hubs in the while creating a positive impact. Seniors people to volunteer include: and emotionally. Seniors want to live neighbourhood which offer a range of would like to have volunteering opportunities more healthily, with access to information Recruitment health and wellness activities and services, that interest them and where they can apply on health issues for people their age, such as talks and seminars, health screening, their skills and expertise. Some prefer more Start a national movement to promote health checks and exercise opportunities senior volunteerism. and simple information and referral services. flexible arrangements, including being able near their homes or at their workplaces. to volunteer closer to where they live. Seniors Create diverse volunteerism opportunities Enhance screening packages to include would like volunteerism among older people that seniors can choose from, to best suit screening for fall risk, vision and hearing. to be promoted nationally and for recognition their interests and skills. Suggestions on how we can keep our Educate seniors with different physical to be given to senior volunteers. They would seniors healthy, happy and well include: abilities on the types of exercises that also like more training courses to empower Help seniors find volunteer opportunities they can do. them to be effective volunteers. near their homes. Awareness Provide mobile health services to Keep volunteer sign-on processes Give seniors a health journal in which they simple and provide induction training seniors living in the community. Organisations that recruit senior volunteers can keep track of their health screening for new volunteers. regard them as valuable assets, given their and vaccination details. This journal could skills and experience. However, these Active community also contain tips on staying healthy. Retention organisations face challenges in attracting Tap on volunteers to befriend seniors at senior volunteers, in part because there is Provide training and support Conduct health and wellness talks on a home or to accompany frail seniors to currently no dedicated platform or mechanism for senior volunteers. wider range of issues, such as how to their medical appointments. to match seniors (according to their interests, maintain a healthy relationship between Support senior volunteers’ out-of-pocket spouses as well as gender-specific issues. Design health activities for the whole family, skills, preferred venues and availability) to expenses, such as travel costs. volunteering opportunities. Organisations are so that seniors can get involved along with Develop a guide to affordable and healthy aware there is a need to design more suitable Create volunteer development pathways their family members. diet options for seniors. Deliver health volunteering opportunities for seniors, so that the more experienced ones can take on leadership roles and mentor promotion messages to seniors’ doorsteps, Encourage employers to promote a particularly those that are less physically newer volunteers. via mass media and the distribution of flyers. healthy lifestyle to their mature workforce. demanding. Many also lack the resources to set up and maintain sound volunteer management systems and practices, including Recognition IT, manpower systems and volunteer training. Recognise and appreciate senior volunteers. 14 15
SOCIAL ENGAGEMENT 5 AND INCLUSION Connecting people of all ages 6 AGED CARE SERVICES Ageing-in-place, remaining independent “ I think young “ Can we have day and night care in the people should void deck? We would respect seniors like to take care of but I also think our elderly parents that seniors but when we cannot should respect manage, can we bring ” young people. them downstairs to a professional? ” Seniors hope to see an inclusive Seniors want to age comfortably and More assistance with information society where the young respect and gracefully in the communities where and referral services. care for the old. They also hope for they live. Seniors want eldercare more social spaces near their homes centres and primary care services Increase accessibility to where they can interact frequently like General Practitioner (GP) clinics home and community services with other seniors so that they will and polyclinics nearer their homes. be less lonely. They also hope that aged care facilities Increase homecare and eldercare will offer a wider range of activities centre capacity. in the future to keep their minds and Better organisation of transport Suggestions on how we can strengthen bodies active. Meanwhile, caregivers care and respect for seniors include: services to help seniors get access want more support in caring for their to centre-based aged care services. elderly loved ones, such as respite Leverage technology such as care and financial support. Wider range of home and community chat groups on mobile platforms care options for seniors in need of care. to build social support networks Eldercare centres should provide a within the communities. Suggestions on how seniors can wider range of meaningful activities. be supported to remain independent Work with schools to nurture and to age in the community include: Bring health services closer to a culture of respect for seniors the community. These include among our youth. Greater support for caregivers consultations with dieticians and Create more opportunities medication reconciliation services. for inter-generational interaction, Equip caregivers with better for instance by co-locating caregiving skills. Affordability eldercare and childcare facilities. More respite services for caregivers. Provide greater funding support for aged Introduce eldercare leave. care services, especially for the needy. 16 17
7 HOUSING Supporting changing needs 8 TRANSPORT Re-defining the travel experience “ I think the elderly like my parents’ “ We should encourage more generation would bus drivers to like to stay in their display considerate current homes. behaviour, such At that age, it’s a as waiting until bit stressful for them an elderly person to move, to have is seated before to restart over. ” driving off. ” Many seniors prefer to be independent Seniors want to lead independent and Audio announcement system in and do not want to live with their children active lives, and hope to see a more buses to help seniors keep track as they fear they may be a burden. senior-friendly transport system that of the route and stops made by the bus. enables them to make their own way Automatic mechanism to help around Singapore more easily, safely Seniors hope to see more health and social seniors in wheelchairs to board and comfortably. services better integrated into housing and disembark from buses. options in the future. They also hope that their homes will be retrofitted with features Some transport improvements Walking and cycling to make them safer and more senior-friendly, suggested by seniors include: e.g. light switches placed low enough Separate paths for walking and for seniors in wheelchairs to reach, cycling to ensure safer commuting. Mass Rapid Transit (MRT) system a clothes-drying system that is easier to Lifts or escalators at pedestrian manage, an emergency alert system and Improve signage in MRT stations to overhead bridges. safer stoves which do not pose fire hazards. aid wayfinding and reinforce seniors’ confidence in taking public transport. Social behaviours on public transport Allow seniors more time to board trains. A sustained public education campaign Reduce the speed of escalators as to encourage users to move to the back well as the opening and closing of of buses or to the middle of train cabins fare gates during off-peak hours. and to give up seats for seniors. Remind bus drivers not to accelerate Bus system or brake too suddenly which may Larger bus service numbers for cause seniors to lose their balance improved visibility. and fall. 18 19
Re-defining the journey home THE Land Transport Authority (LTA) held a series of Focus Group Discussions and a “Senior Footprint” Mapping Exercise, where LTA officers accompanied some seniors on their daily public transport journey, to better understand their travel patterns and needs. On 20 August 2015, 24 seniors were invited to take part in a 5 “footprint mapping” exercise at 1 3 Madam Tan embarked on her Madam Tan arrived at Bishan Her next task was to find the Bishan MRT station. These seniors first mission to take the train station and continued on her nearest toilet. The sign says were unfamiliar with Bishan MRT from Toa Payoh station to second mission to find her 240 metres, yet at the end station, and were tasked with Bishan station. She easily way to the Circle Line and the of the 240 metres is… this lift. completing a series of simple found the escalator at Toa train platform indicating the Where is the toilet? wayfinding “missions” centred Payoh station leading to the way to Serangoon station. She around the station. suggested clearer signages platform to take the train. could be placed to help her LTA officers accompanied the better navigate the transport seniors throughout the exercise system. LTA is reviewing how to to observe, and better understand improve the wayfinding signage and empathise with seniors’ at the interchange stations. experiences of our public transport system. This also allowed them to obtain direct feedback on how to make the transport network more senior-friendly. Madam Tan Joo Geok, a 56-year-old participant said: “I am glad I had the chance to share my thoughts with the LTA officer who accompanied me. It is good that the government is making the effort to hear our views.” 2 4 6 Madam Tan managed to find Next, Madam Tan was The feedback from this exercise She approached an SMRT a seat within the train. She asked to find her way to will go into LTA’s review of the design officer for help and realised she constantly checked the MRT the tap-out area of Bishan and placement of directional signs in needed to take the lift and tap display routemap to ensure she station. She was glad that bus interchanges and MRT stations, out of the station in order to get knows where she was and how there was a sign at the to better cater to seniors’ needs. to the nearest toilet like at all far she was from her stop. platform that led her to it. other stations. LTA is reviewing the signage. 20 21
9 PUBLIC SPACES Making our urban infrastructure more senior-friendly 10 RESEARCH ON AGEING Understanding needs, encouraging innovation “ “ It is worth studying the differences among Senior-friendly different ageing design should sub-populations, not be an to understand what ” matters in enabling afterthought. people to age ” in a better way. Seniors want to lead active lives. Friendlier Experts highlighted the need for need for social connectivity. They tell us that we need to make Singapore to conduct more research Improve wheelchair access to public Research into the factors that our public places “safer”, “friendlier” into ageing. Research should be specific amenities such as hawker centres and better equipped with amenities. to the local context and involve motivate seniors to remain in the and eating outlets. Seniors feel that the government researchers from various disciplines. workforce and to engage in should actively promote awareness Install signage with wordings in Research outcomes should also be lifelong learning and volunteerism. and interest in senior-friendly bigger fonts in public areas. applicable to real life scenarios. urban design. Ageing-in-place Install more sheltered walkways with railings and gentle ramps. Experts identified the following research Study how urban design and Specific suggestions include: Install more benches with backrests priorities for Singapore: architecture affects a person’s living and handles on both sides so seniors space as they age. “Living Laboratories” Safer can sit down and stand up easily. Expanding health span can be created to study how adaptable design concepts can be applied to Increase the lighting along pedestrian Research into the prevention as well as pathways and use non-slip flooring. Additional amenities address the ageing community’s the management of age-related conditions. Surfaces with grooves should be evolving needs. Install more senior-friendly toilets Research into effective programmes replaced so that wheelchair-users in public places. that can delay the decline of brain function. Research into care models that can can navigate these pathways too. Situate essential services such as better and more effectively support Improve steps and stairways. clinics, aged care facilities and food seniors and their caregivers. Productive longevity There should be ample handrails establishments near residences. and the height of the steps should Research into retirement adequacy or ways Research on seniors’ social be kept lower. Steps should also Create more social spaces within to help seniors transit from employment connectivity, and its link to depression be wide enough and have good residential areas, to encourage seniors to retirement, and how to meet their and loneliness. colour contrast. to meet with friends and neighbours. 22 23
CHAPTER 2 ACTION PLAN FOR SUCCESSFUL AGEING A Nation for All Ages. We want Singapore to be the best place for Singaporeans to grow old in, and a model for successful ageing. 24 25
THE ACTION PLAN FOR SUCCESSFUL AGEING is jointly developed by government agencies, voluntary welfare and non-profit organisations, academia, businesses, community and union leaders, with feedback received from our public consultation. There are more than 70 initiatives in 12 areas – health and wellness, learning, volunteerism, employment, housing, transport, public spaces, respect and social inclusion, retirement adequacy, healthcare and aged care, protection for vulnerable seniors and research – to prepare Singapore for rapid population ageing in the next decade. 1 A SUCCESSFULLY AGEING SINGAPORE This is what a successfully ageing Singapore will be like: OPPORTUNITIES KAMPONG CITY FOR ALL AGES FOR ALL AGES FOR ALL AGES Singapore will be a Singapore will be a Singapore will be place where everyone, caring and inclusive distinctive globally including seniors, society that respects not just for its can continually learn, and embraces seniors economic success, grow and achieve their as an integral part of our but also as a model fullest potential. cohesive community. for successful ageing. 26 27
2 OUR KEY INITIATIVES AND TARGETS* Lifelong Employability The re-employment age will be raised from 65 to 67 by 2017, to enable workers to work longer if they are willing and able to, with the possibility of further increases in the future as our population ages. Aged Care Transport Health and Wellness Between 2015 and 2020, The Land Transport Authority will: A National Seniors’ Health Programme Senior Volunteerism the Ministry of Health (MOH) will: that will reach over 400,000 older adults. We aim to recruit an additional Implement 35 Silver Zones by 2020. 50,000 senior volunteers. More than double the number A new workplace health programme Double the number of Green Man Plus of Community Hospital beds. that will target 120,000 mature workers traffic lights from the current 500 to aged 40 and above. Increase nursing home capacity 1,000 by end-2018. Community Befriending by more than 70%. Install lifts at an additional 41 pedestrian overhead bridges by 2018. Expand home visitation programmes Increase home and community care Senior Learning in at least 50 neighbourhoods to places by 50% and 100% respectively. Replace all buses with keep social isolation and poor health wheelchair-accessible ones by 2020. A National Silver Academy that at bay among vulnerable seniors. will eventually provide some 30,000 learning places for seniors to pursue Active Ageing and Assisted Living their interests. Research Inter-generational Harmony MOH has planned another 40 day We aim to have 100 schools centres for seniors by 2020. About The National Research Foundation and Voluntary Welfare Organisations/ Co-locate eldercare and childcare a quarter of these centres will be will set aside up to $200 million community organisations to come facilities in some 10 new large Active Ageing Hubs in housing for a National Innovation Challenge on board the Intergenerational Housing & Development Board developments, providing active ageing on Active and Confident Ageing Learning Programme. housing developments. and assisted living services to seniors. to catalyse research related to ageing. * We plan to achieve the targets within the next 10-15 years, except where stated otherwise. 28 29
CHAPTER 3 OPPORTUNITIES FOR ALL AGES Longevity is Opportunity. Seniors will have opportunities to continue working, learning and growing as they enjoy many more years of healthy life. 30 31
1 The positive outcomes are: The government will continue to maximise LIFELONG the employability of Singaporeans Our employment rate for residents aged throughout their longer life spans. EMPLOYABILITY 55 to 64 grew by 13.5 percentage points from 2006 to 2015 to reach a record high In the past decade, Singapore’s tripartite Training (CET) to help Singaporeans of 67.2% in 2015 2. We have one of the partners — the government, unions and re-skill and up-skill, as they highest older population employment rates employers — have introduced a number of progressed in their careers or amongst OECD 3 countries. measures to facilitate the lifelong employability switched jobs. of our older workers. For example: Our re-employment rate is also high; The Tripartite Alliance for Fair nearly all local employees who turned and Progressive Employment 62 between July 2013 and June 2014 The Retirement and Re-employment Act Practices (TAFEP) was formed in were offered re-employment. was enacted in 2012 to provide more 2006 to encourage employers, opportunities for workers to work beyond Median gross monthly incomes of older employees and the general public the statutory minimum retirement age of full-time employed resident workers to view older workers more positively. 62 and up to the age of 65. aged 55 and above grew by 2.6% In 2013, the tripartite partners per annum in real terms over the last five The Special Employment Credit, which introduced the WorkPro programme years 4. This was higher than the increase offsets the monthly wages of Singaporean to help employers put in place for full-time employed residents in general. employees aged above 50 earning up to initiatives to improve work-life $4,000 a month, was introduced in 2011. harmony, and to recruit and retain 2 Source: Comprehensive Labour Force Survey, Manpower Research & Statistics Department, MOM. The government expanded and enhanced older workers and back-to-work 3 Organisation for Economic Cooperation and Development the system of Continuing Education and locals to meet their manpower needs. 4 Data pertain to gross monthly income from work (including employer CPF contributions) of full-time employed residents, excluding full-time National Servicemen. The compounded annual growth rate was derived for the period of 2009 to 2014 based on incomes deflated by the Consumer Price Index for all items at 2014 prices. Source: Comprehensive Labour Force Survey, Manpower Research & Statistics Department, MOM. 32 33
In the next five years, we will introduce TAFEP will continue to shape a fair the health issues most salient to them. a number of new initiatives to help and inclusive workplace culture by Singaporeans remain employable as they age. educating and supporting employers Some Voluntary Welfare Organisations, These initiatives address seniors’ call for to adopt age-inclusive employment such as Centre for Seniors (CFS), have more job and training opportunities, as well practices. This is complemented developed programmes to help older as their different aspirations. by the Ministry of Manpower’s workers seeking a career transition as interventions, where companies found well as those preparing for retirement. The re-employment age will be to have discriminatory employment The CFS programme will help seniors raised from 65 to 67 by 2017, to practices will have their work pass better understand government schemes enable workers to work longer if privileges curtailed. in housing, healthcare and retirement they are willing and able to, with adequacy. There will also be a programme the possibility of further increases The Ministry of Health (MOH) and to train union leaders to be effective in the future as our population ages. the Health Promotion Board will bring advocates of re-employment and healthy lifestyle activities to the retirement matters. After the training, SkillsFuture will enable seniors to take doorstep of mature workers. A new they will be able to coach older workers ownership of their training and career workplace health programme will be in their respective sectors on related needs and embrace lifelong learning. implemented across seven sectors topics, such as how to plan for retirement targeting 120,000 mature workers aged or switch to a new career. 40 and above. As part of the programme, we will survey the workers to understand THE RANGE OF SKILLSFUTURE MOH hopes to partner community the key health issues that they face, INITIATIVES INCLUDES: organisations and companies to provide health screenings at the workplaces and design workplace-specific provide more bite-sized job opportunities Skills-Based Modular Courses for seniors within the community. preventive health programmes to address offered by Post-Secondary Education Institutions (PSEIs) The government will continue to • These provide more flexible, support employers to re-design jobs bite-sized and targeted learning for seniors and create age-friendly opportunities at PSEIs for working workplaces. Under WorkPro, there are adults to acquire relevant skills various grants to support employers to without necessarily pursuing a full re-design their workplace practices, qualification programme. processes and jobs. WorkPro will be extended and enhanced in 2016 to SkillsFuture Mid-Career catalyse companies’ efforts to re-design Enhanced Subsidy jobs for older workers. To build capabilities, • Since the second half of 2015, the tripartite partners are working with all Singapore Citizens aged 40 Institutes of Higher Learning to further and above enjoy higher subsidies develop a training programme specific of up to 90% of course fees for to the management of older workers Singapore Workforce Development in Singapore. The programme covers Agency-supported certifiable core topics including human resource courses. They also enjoy at least management, sociological aspects of 90% of programme cost for ageing, workplace safety and health Ministry of Education-subsidised and job re-design. In addition to building full-time and part-time courses local capabilities in age management, (Nitec to postgraduate courses) we are developing a job re-design at the Institute of Technical toolkit to provide practical guidance Education, polytechnics and to companies on re-designing jobs publicly-funded universities. for a mature workforce. 34 35
Taxi drivers get a “tune-up” IT IS not easy being a taxi driver in The two men, however, had to take a This partnership with ComfortDelGro and kway teow and have switched from Singapore. They are on the road for different route with their lifestyle when SMRT is part of HPB’s efforts to step up kopi (coffee) with sugar and milk to now 12 hours a day or more, rain or shine, health coaches from the Health Promotion its workplace health promotion programmes, kopi-o kosong (black coffee with no dealing with passengers of all types, Board (HPB) and Alexandra Health System especially for mature workers who are not sugar). I also ask for less rice and more taking short breaks for a hurried meal visited their respective taxi service centres desk-bound, work shifts and may find it vegetables. I lost around 4.5kg; my or a trip to the toilet. By the time they as part of a new workplace health screening difficult to fit in a visit to the doctor for a trousers feel loose and my blood pressure get home, they are too exhausted to programme called “Check Car, Check Body” health check. has gone down too.” Now he encourages think about exercise or even having a which started in June 2014. While their taxis his taxi driver friends to attend the healthy meal. are being serviced, the drivers get a And the programme has garnered success. “Check Car, Check Body” programme too. “tune-up” themselves. HPB found that 50% of taxi drivers who ComfortDelGro taxi driver Lim Ah Bah had high blood pressure, blood glucose For Mr Mazlan, the hamburgers have (facing page), 65, has been plying the The programme offers taxi drivers a free or cholesterol readings at the first taken a backseat. He said: “My diet now streets of Singapore for 37 years and health screening for high blood pressure, screening and returned for the second consists mainly of fish and vegetables. confesses that indulging in his favourite high cholesterol, diabetes and obesity. health screening have shown improvement They are not my favourite, but I have to dishes like nasi briyani and char kway Health coaches stationed at the service in their screening results. They also made think of my health for the longer term.” teow makes him happy after a long day centres conduct monthly one-on-one changes to their diet and made an effort at the wheel. follow-up sessions to customise a health to exercise frequently. Since 2015, the He has shed 5kg after six months and plan for each driver. The coaches also programme has been extended to more hopes to drop a few more. “Like those SMRT taxi driver Mazlan Mohamed Ali advise them on how to prevent or manage ComfortDelGro and SMRT service centres mobile health screening buses that came (below) also faces the same problem. chronic diseases, how to put less stress around the island, reaching out to more to my school when I was younger, this The 41-year-old, who has been driving on their necks and backs while driving as than 8,800 taxi drivers. ‘Check Car, Check Body’ programme taxis for almost three years, treats well as how to deal with fatigue. A second has been a wake-up call for what we himself to his favourite meal of screening is then conducted around twelve For Mr Lim, the programme proved to be take for granted and forget to take care hamburgers, especially if he has months later to determine any improvement a great motivator. He said: “After three to of in our busy schedules… our health,” had a tough day on the road. to their health status. four months, I now go easy on the char added Mr Mazlan. 36 37
May the SilverForce Mr Goh, who is now the managing partner in a firm that offers training be with you for management consulting skills, said: “Providing such services gets the seniors out of their houses and into social spaces. It helps them learn problem-solving skills and lets them earn some pocket money. At the same time, businesses can have a local source of labour at competitive rates and this reduces the need for outsourcing.” And it is a promising win-win situation for some seniors. 2 LIFELONG LEARNING subsidies. The credit will not expire. A new National Silver Academy will be Madam Chung Len Neo may be 88, set up to provide a wide range of learning As a society, Singapore places a high opportunities for seniors to learn for but her fingers are still deft enough premium on education and training. to transform newspapers into interest and stay active. We aim to The government has invested heavily in provide some 30,000 places for senior 100 carrier bags a week. She developing a strong education and training earns 15 cents a bag but chooses learners eventually. The Academy will WHEN his mother struggled to find system for both our young and adult to donate her “wages” to charity. comprise a network of institutions such ways to spend her time meaningfully workforce. Since its establishment in 2003, The sprightly widow who lives as Voluntary Welfare Organisations (VWOs), after his father’s passing, an idea the Singapore Workforce Development Agency alone in a two-room flat in Lengkok community organisations and PSEIs. formed in Mr Eugene Goh’s brain. (WDA) and its partners have set up a network Bahru said: “Some may want Starting in mid-2016, seniors can The 39-year-old former civil servant of career centres to help Singaporeans to earn the money but I want to participate in selected courses offered by thought if his mum had a hard time with their employment and training needs, donate it.” PSEIs without having to take examinations feeling productive, what about supported many training providers to offer and only for a token fee. Seniors can also other people her age? At the same quality training for our workers, developed The newspaper carrier bags are attend short courses provided by the time, he knew that local Small and national Singapore Workforce Skills just a start. Mr Goh is exploring PSEIs as well as the Nanyang Academy Medium Enterprises (SMEs) were Qualifications (WSQ) frameworks covering ways for 2,500 seniors to be gainfully of Fine Arts, the LaSalle College of the Arts struggling with manpower issues, more than 30 industries, and set up an employed through micro-work like and non-profit community organisations given the national move to cut back Institute for Adult Learning that trains making gifts, packing wedding and VWOs such as YAH! and Society for on the reliance on foreign labour. adult educators. Our Post-Secondary novelties or labelling items by hand. WINGS, an organisation that reaches out Education Institutions (PSEIs) also offer to women aged 40 and above. Short Tapping on his experience as a Ministry of Education-subsidised part-time former management consultant, he courses offered under the Academy courses to working adults seeking to will be subsidised by the government. became a matchmaker... of sorts. upgrade their skills. SkillsFuture will further In late 2014, he set up SilverForce, Seniors will also be able to use their drive national efforts to encourage lifelong SkillsFuture Credit for selected Academy a social enterprise that matches learning and to help every Singaporean SMEs with senior citizens who can courses which are skills-related develop skills mastery for the future. from the second quarter of 2016. provide a service while working from their homes or activity centres. The Council for Third Age aims to reach Going forward, we will create more For example, he convinced out to a total of 100 schools and VWOs opportunities for Singaporeans to Bollywood Veggies, an organic to come on board the Intergenerational continue to enrich their silver years farm in Kranji, to buy newspaper Learning Programme (ILP). Organised through the pursuit of lifelong learning. carrier bags made by the seniors by students, the ILP pairs students with at NTUC Health’s SilverAce Senior senior learners to learn about various SkillsFuture Credit topics such as IT, social media and Activity Centre. In January 2016, every Singapore Citizen photography. The ILP serves as a platform aged 25 and above received an initial for seniors to pursue lifelong learning and credit of $500 which they can use to pay helps strengthen inter-generational ties for about 10,000 approved skills-related through the sharing of knowledge and courses, on top of existing government experiences between the young and the old. 38 39
70 and working on his fourth degree... and he is not done yet 3 SENIOR VOLUNTEERISM community organisations better recruit and develop senior volunteers. The fund will be established through public donations, with a dollar-to-dollar We have started a national senior match by the government, capped volunteerism movement so that at $20 million. seniors can contribute their talents and experience. We aim to recruit an NVPC has been reaching out to Currently in his third year at UniSIM, additional 50,000 senior volunteers. businesses in its efforts to promote Mr Lee is not fazed that he is corporate giving in Singapore. attending classes with students NVPC will encourage businesses to who are his children’s age. rally some 10,000 older employees The President’s Challenge will continue to champion a national to be involved in corporate giving He said: “Before I started the course, or volunteerism opportunities. I was a little anxious and shy as senior volunteerism movement. 95% of the cohort is made up of The National Volunteer and Philanthropy youngsters. But they have taken Centre (NVPC) has also introduced NVPC has launched the Giving.sg to me and they are always asking a new senior category in the annual portal to help individuals locate me to team up with them for class President’s Volunteerism and volunteer opportunities. Seniors HE HAS a bachelor’s degree in discussions and projects.” Philanthropy Awards, to provide can use this portal to search for management, an MBA, a DBA national recognition to exemplary volunteer opportunities based on (Doctorate in Business Administration) He thinks he learns from them senior volunteers. their interest, skills, availability and now, at 70, Mr Lee Chee Ngauk as much as they learn from him. or preferred volunteering location. is two years away from getting his “There is a lot of mutual learning A Silver Volunteer Fund with a target The portal will facilitate an easier and degree in accountancy. between us. It makes things size of $40 million will be set up to help more meaningful giving experience. very lively.” “Since I was young, I knew I wanted to be an all-rounder, to know different Mr Lee doesn’t plan to stop with this things. As I run a management and accountancy degree. He’s already got consultancy business, there is an even his mind set on the next one, in law. greater need to be multi-disciplinary,” he added. He said: “The more I know of one subject, the less I know of other In 2013, Mr Lee signed up at UniSIM topics. The law is required in for a degree in accountancy. “What anything we do, so it’s important I have studied so far is related to that I understand it. Once I graduate business. I needed the accounting with that degree, what I really hope know-how to better serve my clients,” to do is pro bono work and give he explained. back to society.” 40 41
The rainbow kuih lapis I feel younger... that helped build when I help people Jamiyah Singapore to be happy Jamiyah Singapore, remains the advisor to the society’s Women and Family Department. She organises charity carnivals, develops women’s programmes and even opens her home to people of different races and religions for major occasions. She also rolls up the sleeves of her baju kurung and cooks up a feast when required, often encouraging other women to join her. In 2015, she helped volunteers pack 10,000 packets of briyani to feed those who attended Jamiyah’s annual religious and cultural event Maulidur WHEN Madam Hajjah Zainab Khamis Rasul Jamiyah. (holding book) started volunteering 45 years ago, she had no idea her Jamiyah’s vice-president Dr H.M. baking skills would have such an impact Saleem knows the value of a veteran Mr Albert Louis, 65 on Jamiyah Singapore (the Muslim volunteer like Madam Zainab. He said: Active senior and drum expert Missionary Society of Singapore). “When we call, volunteers hesitate to “ Her weekly cooking classes and her come. But when she calls, they come. rainbow kuih lapis raised much needed I HAVE been playing the drums for the seniors especially those with They respect her.” funds for the organisation founded in over 50 years... and I am convinced dementia, Parkinson’s disease or 1932 to help the Muslim community. As for Madam Zainab, her decades of they have the power to heal. When those who have a disability. I have cooking and baking for Jamiyah have I gave up a successful career in seen how playing the drums can It all began in 1970 when her husband, been worth it. “Jamiyah and the music — I was very tired of touring improve their coordination and, the late Haji Abu Bakar Maidin, community are one family and that is all the time — I wanted to devote more importantly, restore their became the president of Jamiyah very precious to me. I will sacrifice myself to volunteering with children, self-esteem and confidence. Singapore. With only $5.60 in its kitty what I can for the good of the the elderly and the mentally ill. and 190 members, the society I am also living proof that one is community. I will continue to serve embarked on a fund-raising effort I wanted to stay creative and yet never too old to learn. At 65, after for as long as I can,” she said. as well as a membership recruitment use drumming as a means to years of playing so many kinds of drive. The aim was to rebuild its touch other people’s lives. After all, percussion instruments — from I had co-founded two successful the Malay kompang to the Western headquarters in Geylang and local bands — Culture Shock and drums, Chinese cymbals, Indian fund its welfare programmes. Culture Vulture — in the 1980s and tabla and Korean janggu — I recently Madam Zainab chipped in by holding 1990s. I even toured for two years picked up yet another instrument cooking classes which became hugely as a percussionist with Mando-pop called the Noodle, an electric popular among the women in the artiste A-Mei in the late 1990s. I was percussion instrument that looks community and her now-famous rainbow paid very well but, after a while, it all like a flat noodle. If I can do it, kuih lapis (rainbow steamed layer cake) became a job. so can other seniors. We need to sold like... hot cakes. believe that we are just as good as Now, when I see people play the a younger person. And we can and Now a sprightly 80, Madam Zainab, drums, I can sense they are happy. do want to lead meaningful lives. ” or Mak Nab as she is known around I hope to bring this happiness to We need to be given the chance. 42 43
Going forward, the Ministry of Health will launch a new National Senior’s Health Programme to systematically promote health education and preventive health services for older adults. The national programme will seek to educate seniors on key health issues related to age, encourage seniors to adopt healthy living habits and bring preventive health services to their doorsteps. We target to reach over 400,000 older adults. Some of the new initiatives seniors can look forward to are: 4 NATIONAL SENIORS’ HEALTH PROGRAMME A public education programme on dementia to raise awareness about the condition so caregivers can seek help early if they identify signs in their Over the past few years, several The CFSP comprises a series of tests and care recipients. organisations have introduced programmes questionnaires that cover the following A falls prevention education programme to promote health and wellness among areas: continence, mood, physical function, to equip seniors with self-assessment our seniors. In 2008, the People’s oral health, hearing and vision. In 2013, the tools, tips to reduce the risk of falls, Association introduced the Wellness Agency for Integrated Care started working and community-based interventions. Programme which encouraged older with community-based organisations to set persons to go for regular health screening up Community Resource, Engagement A set of strength and balance for chronic diseases as well as to remain and Support Teams (CREST) to reach out exercises suitable for seniors of physically and socially active through to seniors who may be at risk of dementia different physical abilities to activities such as brisk walking and Tai Chi. or depression. CREST teams educate the encourage all seniors to exercise. The programme has since been implemented public on the possible signs of dementia island-wide. In 2010, HPB introduced and depression, to raise greater awareness Practical healthy eating tips for seniors. the Community Functional Screening about these conditions so that more timely A health booklet to help seniors keep Programme (CFSP) to detect early signs support and intervention can be provided track of their health status, including of functional decline in seniors aged 60 and to individuals at risk of or with dementia/ screening results and vaccination records. above, so that they can go for appropriate depression. Currently, there are 10 CREST treatment and make lifestyle changes to teams in the community which have reached Mobile health services to take preventive remain independent and active. out to more than 32,000 seniors island-wide. health services to the doorstep of seniors in their communities. A pilot community dental programme to improve the oral health of seniors in the community. 44 45
Next come the practical assessments. Ready, get set, go! SOME seniors think that as long as they exercise, their risk of falling is low. But the truth is that other factors like poor sight and hearing, medication and even insomnia can also add to the risk. 1 To assess the fall risk of seniors and to Madam Seah tests her grip educate them before accidents happen, 4 5 strength as poor grip strength The Forward Reach Test assesses The Chair Stand Test gauges Alexandra Health System has started could suggest frailty. her ability to reach forward without her lower limb strength – she a falls assessment programme that losing her balance. has to get up from a sitting screens residents living in the North of position and sit down again, Singapore either through walk-ins to the all the time with her arms Community Nurse Posts such as the folded across her chest. Wellness Centre @ Nee Soon South and Chong Pang Social Service Hub or public call-ins for appointments. The session gives the nurse a chance to assess the senior’s risk of falling and share with them the things they could do to lower it. Madam Grace Seah, 70, thought she would give it a try as she had been feeling unsteady on her feet. 2 She thought it might be because of her She clicks on the mouse each weak knees or insomnia. time the giant button on screen lights up. Normal The test starts with a nurse taking reaction time indicates good readings of Madam Seah’s blood eye-mind-hand coordination. pressure and weight, and assessing her vision and health condition of her feet. This is followed by questions about her health and fall history. Next, a series of tests to check Madam Seah’s strength, reflexes and visual acuity. Madam Seah found the assessment useful. She said: “All along I thought it was my knees that were giving me problems because I can’t squat easily and when I do, I find it hard to get 3 up. But now that the nurse says it To test her contrast sensitivity, could be my back because that’s Madam Seah has to match the where I’m experiencing pain, I might 6 symbol she sees. Poor contrast want to schedule some physiotherapy The Timed Up and Go Test measures Madam Seah’s ability and time taken sensitivity would make driving appointments to learn the right way to to stand, walk three metres, turn around at the cone, walk back and sit or climbing the stairs in dim exercise my back.” down safely. No sweat at all! conditions difficult. 46 47
better support ageing-in-place. The severe intermediate and long-term care patients disability insurance scheme ElderShield in 2015. These recent steps to improve the provides a fixed-term monthly cash payout affordability of long-term care have assuaged of $300 or $400 for up to 60 or 72 months anxieties and reduced financial burdens. respectively to help defray out-of-pocket expenses for the severely disabled. To recognise the contributions of our Pioneers and give them peace of mind on healthcare costs, the government also introduced the The $10 million Seniors’ Mobility Fund Pioneer Generation Package in 2014. was expanded into a $50 million Seniors’ Pioneers receive additional subsidies on Mobility and Enabling Fund in 2013 to top of subsidies at polyclinics and Specialist help seniors live independently within the Outpatient Clinics, and participating General community, through subsidies for assistive Practitioner and dental clinics under the devices such as walking aids, wheelchairs, Community Health Assist Scheme (CHAS). geriatric chairs and hospital beds, transport Pioneers also receive annual Medisave 5 to eldercare and dialysis centres funded top-ups for life and special premium subsidies RETIREMENT two-thirds of households. Subsidies by the Ministry of Health (MOH) and home for MediShield Life. Under the Pioneer for home-and community-based healthcare items such as catheters and ADEQUACY services such as day care for seniors milk supplements. Drug subsidies were also Generation Disability Assistance Scheme, disabled Pioneers receive life-long cash Seniors want to feel assured that they can afford were also increased to up to 80% to progressively extended to MOH-subsidised assistance to help with their care expenses. their living expenses, healthcare and long-term care needs, after they retire. The Central Provident Fund (CPF) is a key pillar supporting the retirement needs of our population. To enable Singaporeans to save more for their own retirement, the government has been rebalancing the CPF system towards retirement and healthcare needs. In view of longer life expectancy, a national annuity scheme CPF LIFE was introduced in 2009 to provide a steady stream of income for life when Singaporeans reach their age at which they can start receiving their CPF LIFE payouts. To provide added retirement income, the Ministry of National Development (MND) has further enhanced the Lease Buyback Scheme and Silver Housing Bonus to provide greater flexibility to suit different needs and allow more elderly households to unlock their housing equity. Seniors with healthcare needs can benefit from enhanced subsidies and expanded Medisave use for outpatient care. Premium subsidies for MediShield Life are available to seniors from lower and middle income households. Finally, for those who still cannot afford care, there is Medifund, a government endowment fund to ensure no Singaporean is denied good basic medical care because of the inability to pay. In November 2007, Medifund Silver was launched to deliver targeted assistance to needy elderly Singaporean patients. For seniors who require long-term care, subsidy coverage was expanded in 2012 to cover up to 48 49
Singaporeans now have more approaching 55 years of age to flexibility over their CPF savings. make informed decisions about Singaporeans can choose to transfer their CPF savings. their CPF balances above their Basic Retirement Sum to their spouses so The Ministry of Health will review they can take full advantage of the the financing system for long-term extra interest on lower balances and care, to give Singaporeans greater enjoy a higher effective rate overall. assurance that they will be able They will also be given a choice to afford aged care services for to defer their CPF LIFE payout up themselves or their loved ones, to the age of 70, or top-up their should they need it. The review will Retirement Accounts up to the consider how to balance the affordability Enhanced Retirement Sum, to enjoy of long-term care with the need to ensure longer-term sustainability of permanently higher payouts. our national expenditure on care. It will Furthermore, CPF members will consider factors such as how much of only need to choose their CPF LIFE the costs of aged care should be borne plans at the time they wish to start by individuals and their families and how Going forward, we want to provide to accumulate a higher level of CPF receiving payouts. A one-to-one much should be risk-pooled, and how Singaporeans with greater peace of mind. savings during their working years retirement planning service has to help Singaporeans save for long-term for their retirement needs. also been introduced to help members care needs when they are younger. The new Silver Support Scheme supplements the incomes of the bottom 20% to 30% of Singaporeans aged 65 and above, who have lesser means in their retirement years. Silver Support is a permanent feature in our social security system. The assessment for Silver Support eligibility is done automatically, so there is no need for any application. Silver Support is paid out quarterly, with eligible seniors receiving between $300 and $750 per quarter. All seniors who qualify for Silver Support will receive these supplements for life, as long as they remain eligible. Singaporeans aged 55 and above enjoy an additional 1% of CPF interest on the first $30,000 of their CPF balances from 2016. This means they can enjoy a higher risk-free interest rate of up to 6%. CPF contribution rates for older workers have increased to help Singaporeans save more while working. From 2016, workers aged 50 to 55 enjoy the same CPF contribution rates as their younger counterparts. CPF monthly salary ceiling has increased from $5,000 to $6,000 from 2016. This will enable more Singaporeans 50 51
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