Caring for the Future - A Clinical Services Strategy 2016-2018 - Tallaght Hospital
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Contents About Tallaght Hospital 2 4 Tallaght Hospital’s CSS 47 Foreword 5 4.1 Research and Education Executive Summary 7 underpinning the CSS 48 4.2 Core Priority Clinical Services Areas 48 1 Clinical Services Strategy (CSS) Criteria 30 4.3 Tallaght Hospital as the principal provider of Acute Medical and 1.1 Key Principles 31 Surgical Services in the DMHG 50 1.2 The CSS Process 31 4.4 Tallaght Hospital as the principal provider of Trauma Services 2 Tallaght Hospital’s in the DMHG 52 Operating Environment 33 4.5 Tallaght Hospital as the principal 2.1 The National Policy Context 34 provider of certain Specialist 2.2 Local and Regional Surgical Services in the DMHG 52 Operational Challenges 36 4.6 Tallaght Hospital as the principal provider of certain Specialist 3 CSS Capacity Medical Services in the DMHG 58 Development Plans 40 4.7 Tallaght Hospital as an Urgent 3.1 Investment in Improved Care Satellite Centre in the CHG 69 Models of Care 42 4.8 Vital Role of Diagnostic Services 70 3.2 Investment in Critical Care Capacity 42 5 CSS Implementation 72 3.3 New Children's 5.1 Implementation Considerations 72 Hospital Development 42 5.2 Critical Success Factors 75 3.4 Off-site Developments to Create On-site Treatment Capacity 43 Appendices 76 3.5 Renal Dialysis Centre 43 3.6 Laboratory and I The CSS Planning Process 76 Radiology Developments 43 II CSS Steering Group and 3.7 Implementation Benefits Stakeholder Engagement 78 and Sequencing 43 III HANA Data 78 IV DMHG Specialty Services 80 Footnotes 82 Contents 1
About Tallaght Hospital Tallaght Hospital opened in 1998 through the The Trinity Health Ireland (THI) collaborative amalgamation of three independent voluntary agreement underpins Tallaght Hospital’s valued hospitals: the Adelaide, the Meath and the National relationships with Trinity College Dublin (TCD), St. Children’s Hospital (NCH). Founded in 1839, the James's Hospital, and the Coombe Women and Adelaide Hospital was famous for its nursing school; Infants University Hospital. Uniquely, Tallaght Hospital the Meath Hospital, the oldest voluntary hospital operates within two Hospital Group Structures — and the oldest university teaching hospital in the the Dublin Midlands Hospital Group (DMHG) and country, was founded in 1753; and the NCH, the first the Children’s Hospital Group (CHG) — and within dedicated children’s hospital in Ireland and Britain, Dublin South Central Primary Care Community Health was founded in 1821. The Adelaide, the Meath and Organisation (CHO) Area Seven. Tallaght Hospital has the NCH have a long and proud history of providing long-standing strategic and operational alliances with specialist services to patients in Dublin. Many of Naas General Hospital and Peamount Healthcare, Tallaght Hospital’s core strengths today originated among other healthcare providers within the region. from national and regional specialist services Tallaght Hospital provides access for patients developed in these base hospitals, including; to over 20 medical and surgical specialties, with Urology, Orthopaedics, Nephrology and General comprehensive on-site Laboratory and Radiology Paediatric services. support services. Currently, there are 562 beds, 12 Tallaght Hospital remains a Voluntary Hospital theatres and 14 Critical Care beds in operation. The underpinned by the legal status of a Chartered Hospital treats over 410,000 patients per year. The Corporation established under Statutory Instrument. Campus is 31 acres in size, with significant future Tallaght is a model IV hospital providing adult and development capacity. Approximately 2,600 staff paediatric services to a catchment population of are employed by Tallaght Hospital, and annual gross approximately 450,000 people (80% of which expenditure is in excess of €0.25bn. are located in South Dublin and parts of Kildare), and serves approximately 200 General Practitioners. Mental Health services operate on-site under HSE governance structures, with close operational alignment to the adult services Many of Tallaght Hospital’s core provided by Tallaght Hospital. strengths today originated from national and regional specialist services developed in these base hospitals, including; Urology, Orthopaedics, Nephrology and General Paediatric services. 2 Tallaght Hospital — A Clinical Services Strategy 2016-2018 About Tallaght Hospital 3
Foreword A clear and solid strategy for the future development Our CSS is ambitious yet realistic. It recognises of our clinical services is important for staff and that Tallaght Hospital cannot be experts at everything, patients, which is why, on behalf of the Board, I am yet sets out a determined plan which builds on our pleased to introduce a new Clinical Services Strategy core strengths. It offers realistic opportunities to (CSS) for Tallaght Hospital. the DMHG to avail of readily available development capacity in the Hospital. It also demonstrates to A transparent and coherent strategy provides all the HSE, the Department of Health, and taxpayers our staff with a stronger sense of identity, increases in general that Tallaght Hospital has used, and can self-confidence, and improves their ability to work continue to use, the resources entrusted to it in a together towards a common set of goals, thus responsible and effective way. helping them care better for patients. It shows our local population that our primary focus is on meeting The Hospital has deliberately concentrated on their health needs, and gives them the confidence developing a Clinical Services Strategy. However, that the Hospital has the skills, commitment and the Hospital has also been working on and aims to capacity to provide them with the care and services further improve our stakeholder engagement (with they need. patients, staff, GPs, our volunteers, etc.) and various strategic enablers like ICT, capital development, Although this is a strategy for Tallaght Hospital, communications and research. The Hospital will it is not a Tallaght-centric strategy. On the contrary, it revisit these and other issues in due course as part of focuses on how the Hospital can best contribute as the implementation of our CSS. part of the Dublin Midlands Hospital Group (DMHG) and the Children’s Hospital Group (CHG) to improving It is important that Tallaght Hospital articulates its access for patients to the services they need. The case for future development in a clear and respectful main elements of this CSS have already been way, and I want to congratulate the leadership presented to the leadership team of the DMHG team within the Hospital on the work they have put and CHG. It also respects and seeks to build on into creating this CSS. The Board is asking for the the roles played by our partners in primary and support of all the Hospital’s stakeholders in helping community care. us to implement this important Clinical Services Strategy and improve patient care. This CSS presents a coherent package of medical and surgical service priorities which complement each other. This package will improve access to and quality of both emergency and elective services. It recognises that changes are Michael Scanlan required in how services are delivered, and from Chairman which hospital sites they are delivered. It argues for a balanced distribution of services and specialties across hospitals within the DMHG and CHG in order to safeguard quality, improve access and underpin sustainable service provision. 4 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Foreword 5
Executive Summary The evidence is that Tallaght Hospital will have to increase the capacity of its adult emergency services in order to cope with a growing and ageing catchment population, and deal with the impact of changes in the configuration of Emergency Department (ED) services within the DMHG. To cope with this increasing demand the Hospital has to improve its own processes further, including expanding its Acute Medical Assessment Unit (AMAU) and Acute Surgical Assessment Unit (ASAU). However, it also needs more Critical Care beds, as well as greater Acute Medical Unit (AMU) capacity, more inpatient beds and, in due course, a further expansion of the ED itself. 6 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 7
The Hospital also has to retain and attract physicians (i) CSS Criteria This strategy outlines a and surgeons with the requisite qualifications, and Tallaght Hospital aims to be at the forefront of ensure they can maintain their skill levels. To do this, supporting the development of both the DMHG and compelling case for improving particularly in the case of surgeons, the Hospital must the CHG. At the outset of the CSS process (Appendix patient access to emergency continue to deliver a minimum volume of complex I), a set of key principles were agreed by the Steering and specialised elective services. The priority Group (Appendix II) to guide its work: and elective services within specialist services identified in the Clinical Services 1 The aim must be to develop a CSS for both hospital groups. Strategy (CSS) aim to achieve this. They are also Tallaght Hospital as a key provider of services that the Hospital already specialises in and services within both the DMHG and CHG, where there is clear evidence of the need to increase with a particular focus on addressing the capacity further in order to help address the access needs of our catchment. challenges faced by patients of the DMHG. 2 Tallaght Hospital’s future focus must result This strategy outlines a compelling case for improving in improved levels of access for patients to patient access to emergency and elective services our services. within both hospital groups. It demonstrates how this can be done in a coherent way which reflects 3 he process must strive to further T the existing strengths of Tallaght Hospital, the strengthen Tallaght Hospital’s core opportunities it offers in terms of clearly planned and clinical competencies. readily deliverable capacity improvements, and the Hospital’s track record of using focussed investment 4 he plan should define Tallaght Hospital’s T by the HSE to deliver clear benefits to patients. service development priorities, initially for the three-year period 2016-2018, It shows that in addition to providing emergency based on required resources being services, the Hospital is committed to continuing realistically obtainable. to provide the ambulatory and general paediatric care that best meets the needs of most children; a care of the elderly programme that addresses the highly complex needs of this group; chronic disease prevention and treatment for patients with heart disease, diabetes and chronic obstructive pulmonary disease (COPD), and specialised trauma and orthopaedic services. The CSS is fully consistent with existing national policies, including the national clinical programmes. It is based on deepening and expanding the positive collaboration which the Hospital already has with other hospitals, healthcare providers and Trinity College Dublin. 8 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 9
(ii) National Policy Context National Trauma Networks Irish Hospital Group Legend A thorough analysis of the Hospital’s operating In 2015, the Department of Health began South/South West Hospitals Group environment in Section 2 outlines the national policy a review of the future configuration of national Ireland East Hospitals Group context in which the Hospital will operate during the and regional Trauma Services. Tallaght Hospital’s RCSI Hospitals Group next three years. The key national policy influences capability and track record in the delivery of both on the Hospital’s CSS are: volume and complex Trauma Services is a key input Dublin Midlands Hospitals Group to this ongoing process. University of Limerick Hospitals The National Cancer Control Programme (NCCP) Saolta Hospitals Group Cappagh Beaumont St. James's Hospital is the designated cancer Children’s Hospital Group Connolly surgery centre for the DMHG under the NCCP. There is still significant urology and colorectal surgical Mater Hospital cancer activity and some ENT cancer surgery Letterkenny St. James’s Rotunda activity at Tallaght Hospital because of existing Tallaght Hospital has the Coombe Coombe Eye & Ear Holles Street serious capacity and access constraints to Surgical largest ED nationally, with Our Lady’s Children’s Crumlin Temple Street St. Vincent's Services at St. James's and across the DMHG. In St. Michael’s Dun Laoghaire acknowledging this, it is important that the NCCP’s 48,000 adult attendances future plans are implemented in a manner that and over 33,000 paediatric Tallaght Hospital/ St. Lukes's ensures sustainable Surgical Services at Tallaght National Children’s Hospital Sligo Hospital and also provides improved access to safe attendances per year. Regional Loughlinstown cancer care for patients within the DMHG. Monaghan Hospital Groups Mayo General Uniquely, Tallaght Hospital is a member of two Cavan hospital groups: the DMHG and the CHG. The future General Louth County Hospital evolution of both these groups will play a central Roscommon and interrelated role in the delivery of the Hospital’s OLH. Drogheda strategic objectives. OLH. Navan Portiuncula MRH. Mullingar Tallaght Hospital has significant standing within these DCHG/Merlin Park groups in terms of scale and activity, including: Tullamore — The largest ED nationally, with 48,000 adult Naas attendances and over 33,000 paediatric Ennis attendances per year. MRH. Portlaoise — The largest provider in the DMHG of certain Nenagh inpatient and day case services including Urology MWR. Maternity (71%), Trauma and Elective Orthopaedics (50%), MWRH. Limerick St. Johns St. Luke’s Kilkenny Vascular Surgery (55%), Renal Dialysis (70%), MWR. Orthopaedic, Croom Kilcreene and the largest provider in the CHG of General Kerry General Paediatrics (80%). Clonmel — The only provider of Spinal Surgery in the DMHG. Mallow General Wexford Regional Our CSS objectives build on these areas of strength, Waterford Regional among others. Input and support from the DMHG and Mercy University CHG will be required as the implementation of our Cork University/Cork University Maternity South Infirmary Victoria University objectives is planned in further detail. Bantry General 10 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 11
(iii) Local and Regional Operational Challenges Hospital Demand Forecasts Following the national policy element of our The rising number of ED attendances represent environmental analysis, the Hospital considered the a good barometer of the growing demand for acute Western Industrial Estate main operational issues facing the Hospital. services. In the last four years, annual attendances at our adult ED have increased from 40,200 in 2011 to Clondalkin Population Health Needs 45,200 in 2015, with attendance numbers projected Our analysis of local health needs was largely to be close to 48,000 for 2016. With approximately informed by a Health Assets and Needs Assessment 26% of those who attend subsequently admitted, (HANA) Tallaght Report conducted in 2014. The the equivalent increased demand for additional HANA study provided valuable information on inpatient capacity is significant. This is a key driver of household use of both the Hospital and general sustained emergency access pressures and growing practice services. It highlighted: Newlands trolley numbers. Cross — The high-level of ED use by residents in the Ballymount Furthermore, the general population growth in the direct catchment; with 40% of households Tallaght area within the last two decades, and the surveyed indicating use of the adult ED in the natural ageing of that population, is now being previous 12 months. reflected in a significant increase in the number — The need to develop comprehensive older of older persons attending at the Hospital’s ED persons and chronic disease models of care that in recent years. This pattern will continue with the reduce reliance on hospital-based services. ≥75 years’ population living in the vicinity of the Kingswood Hospital forecasted to grow by almost 11,500 people Heights — Dissatisfaction with current levels of access (+123%) in the next 15 years. to some emergency and elective services in the Hospital. This combination of increased emergency demand and an ageing demographic results in more Belgard — High satisfaction with GP services but a need to Heights complex healthcare needs. The Hospital has seen Kilnamanagh improve access to both out-of-hours GP services this reflected in our Critical Care bed occupancy and GP diagnostic capability. levels, which continue to operate at over 100%, and Patient Access to Hospital Services therefore causes delayed access to services for our The HSE’s national standard for ED Patient most vulnerable patients. Addressing the serious Experience Times (PET) is that a patient should be access problems in the face of growing demand is seen and either admitted or discharged in fewer than central to the Hospital’s CSS. Tallaght Hospital six hours from the time of registration. With a PET A dedicated programme of research and education of 61% < 6 hours, the performance of the DMHG will underpin the Hospital’s CSS. Of particular Brookfield is well below that target. While Tallaght Hospital’s importance will be research that helps address the performance has improved in the last year, more increasing burden of chronic disease demand placed improvement is needed in Tallaght and across the on Hospital services as our population ages. Trinity DMHG. Patient flows for those awaiting admission College’s investment in the Institute of Population are the key challenge. This is reflected in average Health at Tallaght reinforces this focus and will Millbrook morning trolley counts of 50 adult patients across help to promote chronic disease prevention Lawns the DMHG, which can peak at over 100 patients and the integration of primary care with hospital- Tallaght Business on occasion. based services. Park An equally important issue for the DMHG is the Citywest responsibility to manage the risk of poorer outcomes associated with escalating elective waiting times. The number of patients waiting over eight months for either inpatient or day case surgery has more than tripled from 1,146 to 3,808 in the reference period reviewed. The combination of significant emergency and elective access challenges in the DMHG is the single most important factor in determining Tallaght Hospital’s CSS objectives. 12 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 13
(iv) CSS Capacity Development Plans — The refurbishment of 300m2 (+10%) of There is enormous scope for addressing perennial additional Radiology space. serious access issues through targeted infrastructural — The addition of one adult theatre. developments on the Tallaght Hospital Campus. 07 The development of existing infrastructure to Currently about a third of the 31-acre campus is introduce a CORE Lab service at the Hospital. 01 undeveloped, with significant further opportunity for 5E above-ground floor expansion. Infrastructural development and refurbishment programmes recently completed, such as the 04 Moreover, with the transition towards the new model expanded adult and paediatric EDs and the of care in Paediatrics with the development of 2B development of 16 new adult inpatient beds the Satellite Centre at Tallaght as part of the New 03 as part of a specialist older persons ward, Children’s Hospital, further significant and lower demonstrate that the Hospital has the capacity 2C 2A 5C cost development opportunities will present to 06 to deliver these complex projects in a live and 5D enhance the DMHG capacity through a number demanding environment. of refurbishment programmes on the Tallaght Hospital Campus. Section 3.7 emphasises and illustrates the importance of CSS development sequencing. The Current inpatient access problems and our 5B Hospital aims to implement these developments in 07 forecasted increased demand point to the need for tandem with the commissioning of the paediatric an investment in inpatient beds. However, our plans satellite centre on the Tallaght campus. In order for are to create this capacity in a manner that improves Tallaght Hospital to be able to improve upon existing models of care, shortens hospital stays or avoids levels of access performance and cope with the them entirely. The expansion of our short stay Acute increased more complex admissions activity that Medical Unit is one such example. will result from an expanded ED, it is crucial that Our development plans promise to sustainably the development sequencing described on page 15 address long-standing and worsening access issues is adhered to. This is particularly the case for the both in the Hospital and within the DMHG with: Critical Care Project, as significantly increased ED activity and resulting emergency admissions is 01 A significantly expanded ED/Acute 5A not viable in the absence of sufficient critical Floor footprint. care capacity. 02 The addition of over 100 adult inpatient beds at the Hospital over the next three years to improve Currently the two most important capital models of care (see page 15). developments in the near future are the proposed Critical Care capacity expansion, and the planned 03 he expansion of Critical Care bed capacity from T Renal Unit development. Without these, the Hospital 2015 2016 2017 2018 2019 9 to 21, (Phase 1, from 9 to 15). will continue to face the ongoing risk of insufficient 04 The development of the planned new 2,400m2 access to Critical Care and Acute Renal Dialysis CSS Development Plans Summary Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 state-of-the-art Renal Dialysis Unit for the Services for our most vulnerable patients. In 01 ED / Acute Floor Expansion DMHG by end 2018. particular, Critical Care capacity is an important pre- 05 The creation of additional on-site treatment requisite to achieving the full potential for patients 02 Models of Care / +100 beds capacity with the transfer of certain services off- from our expanded ED and our inpatient capacity 2A Older Persons Ward +16 beds site (including SIMMS OPD, Diabetic Day Centre, development plans. Endoscopy Unit Expansion, Exchange Hall and 2B Expand AMU +36 beds Acquired Site). CSS Capacity Development Plans — Legend 2C Paed. Inpatient Environ +45 beds 06 evelopment of the Paediatric Satellite Centre D 01 ED/Acute Floor 5A SIMMS OPD and refurbishment of the paediatric decant 2A Older Person’s Ward 5B Diabetic Day Centre 03 ICU Phase 1 (9 to 15 beds) +6 beds environment to include; 2B Expand AMU 5C Endoscopy 04 Renal Dialysis Centre — The further increase in adult ED footprint by Exchange Hall 2C Paed. Inpatient Environ 5D 800m2 (+23%), following a recent increase of 05 Off-site for + On-site 03 ICU 5E Acquired Site 50% in 2015. 04 Renal 06 Paed. Satellite Centre 06 Paediatric Satellite Centre and related — The reconfiguration of 1,200m2 (+28%) of additional Outpatient Department (OPD) space. 07 CORE Lab 07 CORE Lab 14 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 15
(v) Tallaght Hospital’s CSS Rationale and Implementation Milestones CSS Priority Areas Objective Considering all of the previous, and following the completion of a detailed Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and service development prioritisation Acute Care Tallaght Hospital will be the principal provider of Acute process, the Hospital developed the five core CSS priority areas outlined on the right. Services Medical and Surgical Services in the DMHG. Trauma Tallaght Hospital will be the principal provider of Trauma Services Services in the DMHG. Specialist Tallaght Hospital will be the principal provider of Elective Orthopaedic, Surgical Services Urology and Vascular Surgery Services in the DMHG. Tallaght Hospital will be a leading provider of General, Upper and Lower GI Surgical Services in the DMHG. Specialist Tallaght Hospital will be the principal provider of Renal Medicine, Acute Medical Services Stroke and Percutaneous Coronary Intervention Services in the DMHG. Tallaght Hospital will be a leading provider of complex Endocrine/ Diabetes, Rheumatology, Respiratory Medicine and Gastroenterology/ Advanced Endoscopy in the DMHG. Paediatric Urgent Tallaght Hospital will be an Urgent Care Satellite Centre in the CHG. Care Services 16 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 17
Acute Care Services Objective: Tallaght Hospital will be the principal Implementation provider of Acute Medical and Surgical Services Milestones in the DMHG. ++ E xpanded ED Facility Rationale fully commissioned. Tallaght Hospital has the development potential to become ++ Multi-disciplinary acute the largest adult ED in the country with associated floor with RATU, AMAU, specialised inpatient bed and diagnostic capacity. ASAU and CDU. Maximising this development capacity will improve access to emergency services within the DMHG and enhance ++ S pecialty bed designation access to services for an increasingly older population medicine and surgery. with more complex care needs. ++ Comprehensive older Tallaght Hospital has already assumed leadership persons model of care. positions in implementing acute medical, acute surgical and ++ Expanded off-site older person’s services to manage emergency demands. rehabilitation. It will become increasingly important to further develop and maximise the potential of this capability to deliver high ++ AMU expansion quality specialised care with lower admission rates and development. shorter hospital stays, while preserving inpatient capacity for our sicker and critically ill patients. ++ Newly expanded Critical Care Unit. ++ Expanded radiological and laboratory diagnostic capacity. 18 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 19
Trauma Services Objective: Tallaght Hospital will be the principal Implementation provider of Trauma Services within the DMHG. Milestones Rationale ++ Consolidate position Tallaght Hospital is keen to assert itself as the principal within the DMHG and provider of trauma care at local and regional level, and a nationally in relation to leading provider at a national level. A long-standing tradition management of complex of trauma management is embedded in our ethos, our trauma problems. personnel and the Hospital’s infrastructure. The Hospital ++ D evelop access to on-call already delivers 40% of Trauma Services within the DMHG Plastic and Cardiothoracic and 60% of services in southwest Dublin. Existing case Surgical Services. load includes nationwide referrals to the National Centre for Pelvic and Acetabular Fracture at Tallaght Hospital. ++ D evelop short stay pathways with requisite Our five fellowship-trained orthopaedic surgeons trauma inpatient provide 24/7 consultant-delivered services, with access to bed ring-fencing. four laminar airflow theatres. Trauma patients have on-site access to Orthopaedics, Vascular Surgery, General Surgery ++ Further develop and Critical Care. Close proximity to arterial road networks rapid access to means the Hospital is easily accessed by emergency emergency and elective services and it currently has the only helipad in the DMHG. diagnostic services. Capital development plans and the New Children's ++ E nhance off-site interim Hospital Development, will result in the Hospital having care/rehab bed capacity. the largest adult ED in the country with additional theatre, diagnostic and Critical Care capacity. 20 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 21
Specialist Surgical Objective: Tallaght Hospital will be the principal provider of Elective Orthopaedic, Urology and Implementation Milestones Services Vascular Surgery Services in the DMHG. Tallaght ++ Consolidate position Hospital will be a leading provider1 of General, regionally and nationally Upper and Lower GI specialist Surgical Services in relation to degenerative in the DMHG. spinal services. Rationale ++ Implement The Hospital has a strong track record and ring-fencing and scale in these specialties, currently providing: more efficient high volume orthopaedic — 52% of DMHG elective orthopaedic activity and pathways. 60% of activity in southwest Dublin. ++ Implement — 71% of Urology activity in the DMHG; and recommendations of the 55% of Vascular Surgery activity. DMHG Urology Review — 42% of General/GI Surgical activity in group and a ‘hub and southwest Dublin (and 51% of inpatient activity). spoke’ model of care. The following services are well developed, aligned ++ Implement DMHG with and necessary for the implementation of other service structures that strategic priorities: see centralisation of Vascular Surgery Services — Elective Orthopaedics specialises in all body parts including in Tallaght Hospital. hip, knee, foot and ankle, shoulder, elbow, hand and spine. ++ Implement colorectal — Urology has a dedicated outpatient uro-diagnostic unit, cancer models of care inpatient ward and two dedicated theatres. The department that sustain specialist and is a leader in minimally invasive techniques in laparascopic General Surgical Services. and endo-urology. ++ Implement the Smaller — Vascular Surgery forms part of a strong base of Hospitals Framework for cardiovascular disease-related specialties of cardiology, General Surgical Services renal, diabetes and stroke. Its presence in Tallaght is also across the DMHG. aligned with our Trauma objective. — Our General, Lower and Upper GI surgeons are critically important in the delivery of Acute Surgical Services and are leaders in the development of specialised minimally invasive surgical techniques. 22 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 23
Specialist Medical Services Objective: Tallaght Hospital will be the principal Implementation provider of Renal Medicine, Acute Stroke and Milestones Percutaneous Coronary Intervention (PCI) ++ Planned development services in the DMHG. Tallaght Hospital will of the new state-of- be a leading provider of complex Endocrine/ the-art Renal Dialysis Diabetes, Rheumatology, Respiratory Medicine Unit at Tallaght. and Gastroenterology/Advanced Endoscopy services in the DMHG. ++ Inpatient AKI unit in place. ++ 2 4/7 PCI services in Rationale place supported by the — Tallaght Hospital is the largest dialysis unit in the Group (and intended development of second largest in the country), providing 70% of services. a second cardiac cath lab. — Acute Kidney Injury (AKI) is estimated to result in 2002 ++ Satellite stroke avoidable deaths each year in the DMHG. thrombectomy services — Tallaght Hospital's strategic focus as an ideally located in place to treat suitable emergency and trauma hub combined with highly evolved cases in southwest Dublin stroke (lowest mortality in the country) and cardiac services, and the midlands. support the further development of PCI and stroke ++ D elivery of a new thrombectomy services. JAG accredited — The development of TCD's Institute of Population Health Endoscopy Unit. in close proximity to the Hospital, combined with further ++ D evelopment of an integration of acute and primary care services provides an Acute Respiratory Unit. ideal opportunity for the Hospital to lead in the areas of chronic disease prevention and treatment. ++ F ull implementation of a Bone and Joint Unit. 24 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 25
Paediatric Urgent Care Services Objective: Tallaght Hospital will be an Implementation Urgent Care Satellite Centre in the CHG. Milestones Rationale ++ SSOU benefit delivery. — Planning for the New Children's Hospital Development ++ Satellite Centre is at an advanced stage. developed by late 2018. — Tallaght Hospital will be one of two new satellite centres ++ N ew Children’s Hospital providing urgent care and outpatient services by late 2018. opening post 2020. — The Hospital’s recently opened Short Stay Observation Unit (SSOU) is providing the type of general acute paediatric care that is a key element of the new national model of care and will help reduce admission rates to the Hospital from 16% to 12%. 26 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 27
The Vital Role of Diagnostics and Interdependent Services The CSS also recognises the vital enabling role of Section 5 summarises the implementation radiology and laboratory diagnostic services whose considerations and critical success factors that the strategic objectives mirror those of the Medical and Hospital must consider in the next phase of this CSS Surgical Services they support. The CSS will focus journey. The implementation of this CSS will be a on the implementation of a blend of approaches to continual process, aimed at positioning the Hospital address deteriorating radiology access and waiting to be at the forefront of service delivery within both times. A full-service on-site laboratory, complete the DMHG and CHG in the future. with CORE lab development, is also essential for The buy-in from our internal stakeholders, particularly a university teaching hospital of this size and the our staff and patient representative groups, is growing needs of our catchment. fundamental to the successful delivery of this CSS. The process will be underpinned by strong It is important to note that while it has been decided leadership, respect for the views of our DMHG and to prioritise the five key areas and associated CHG partners, and programme management rigour. strategic objectives set out on page 17, there will Tallaght Hospital has already taken certain important be an ongoing requirement to re-evaluate these steps toward implementing this CSS, particularly in priorities and to address specific issues in a number the area of campus capacity development planning. of other key specialties as they arise over the lifetime of this CSS. This includes the need to enhance The Hospital is determined to ensure that Critical Care and diagnostic capacity and the need to implementation of this CSS results in significant address current or future access or capacity issues access improvements for patients and provides staff for ENT, Gynaecology, Neurology, Dermatology, with a clear and exciting vision of the future. Haematology and Oncology. Some specialties have already seen targeted investment in recent years in either consultant numbers or service development, and this CSS does not envisage significant changes in service configuration in these services over the next three years. Tallaght Hospital is determined to ensure that implementation of this CSS results in significant access improvements for patients, and provides staff with a clear and exciting vision of the future. 28 Tallaght Hospital — A Clinical Services Strategy 2016-2018 Executive Summary 29
01 — CSS 1 2 3 4 5 6 Criteria Kick-Off Meeting Environmental Analysis Hospital Direction Service Planning Implementation Planning Final Report This CSS sets out how Tallaght Hospital intends to 1.1 Key Principles 1.2 The CSS Process In determining the Hospital’s future clinical service The CSS was developed over a series of focused best support the delivery of high quality and timely access to priorities, the Executive Management Team and the workshops involving a Steering Group consisting of our clinical services for patients in our immediate and wider Hospital Board identified a number of key principles the four Clinical Directors, members of the Executive and objectives to be applied to all considerations Management Team and the Chair of the Hospital group catchment areas. It is important to note this document during the planning process: Board. The overall process was supported and relates solely to clinical services. Though it does not extend 1 he aim must be to develop a CSS for T monitored by the Hospital Board through a number of routine review meetings. The process built upon to corporate activities, the critical role played by all support Tallaght Hospital as a key provider of a previous strategic planning exercise undertaken in services within both the DMHG and CHG, functions is recognised and acknowledged. with a particular focus on addressing the late 2013. That exercise included extensive internal engagement with a cross-section of all Tallaght needs of our catchment. Hospital staff groupings to determine the strengths, The development of this CSS is particularly timely, given the 2 allaght Hospital’s future focus must result T weaknesses and future areas of clinical focus. in improved levels of access for patients to establishment of the DMHG and the CHG. Tallaght Hospital our services. This CSS also incorporates the findings from significant consultations with key external wants to be at the forefront of supporting the development 3 The process must strive to further stakeholders within the HSE, Trinity College Dublin, of both groups, while also ensuring that safe and efficient strengthen Tallaght Hospital’s core the National Cancer Control Programme, St. James's clinical competencies. Hospital, DMHG, CHG, local GP Liaison Steering services continue to be provided to all patients accessing Committee, and other partners. The CSS also 4 he plan should define Tallaght Hospital’s T our services. service development priorities, initially received valuable input from a number of clinical leaders within the Hospital including the Chair of for the three-year period 2016-2018, the Medical Board and a number of specialty based on required resources being clinical leads. realistically obtainable. Appendix I has more detail on the process followed. Appendix II includes a summary of stakeholders consulted. 30 Tallaght Hospital — A Clinical Services Strategy 2016-2018 01 Clinical Services Strategy (CSS) Criteria 31
02 — Tallaght Hospital’s Operating Environment This section outlines the national policy context in which Tallaght Hospital will operate over the next three years. Particular attention is given to those key policies and reform initiatives thought to impact most directly on Tallaght Hospital during the lifetime of this CSS. The main operational issues the Hospital will need to consider in our role as a key participant in both the DMHG and CHG are also reviewed. 32 Tallaght Hospital — A Clinical Services Strategy 2016-2018 02 Tallaght Hospital’s Operating Environment 33
2.1 The National Policy Context 2.1.3 Hospital Groups Table A — Dublin Midlands Hospital Group Information3 The national health reform programme announced In May 2013 the Minister for Health announced the in 2011 outlined an ambitious and extensive range reorganisation of public and voluntary acute hospitals Hospital Budget WTE Inpatient Day Cases OPD ED Births of policy changes aimed at improving the future into seven hospital groups. The stated objectives of (€m) Discharges Attendance Attendances configuration and delivery of health services in establishing the hospital groups is to: St. James's 317 3,503 22,184 50,544 200,637 45,760 — Ireland. Whilst some of the reform programme looked — Achieve the highest standard of quality Tallaght 163 2,264 18,317 46,949 230,303 44,640 — to build on existing policy decisions (e.g. the National and uniformity in hospital care. Cancer Control Programme and the National Clinical Tullamore 81 945 11,562 34,507 69,543 28,047 — Programmes), a number of new initiatives (e.g. — Deliver cost effective hospital care in a the establishment of Hospital Groups, the Smaller Naas 56 670 9,067 6,147 52,130 24,494 — timely and sustainable manner. Hospitals Framework, Review of Trauma Networks, Coombe 47 725 17,331 8,079 — — 8,749 and others) were also introduced. The following is — Encourage and support clinical and managerial leaders. Portlaoise 45 591 12,395 4,954 37,116 41,019 2,261 a high-level overview of the key programmes and reviews most relevant to this CSS. — Ensure high standards of governance, both DMHG Total 709 8,698 90,856 151,180 589,729 183,960 11,010 clinical and corporate, and recruit and retain high 2.1.1 National Cancer Control Programme quality nurses, non-consultant hospital doctors The NCCP was established in 2007 to oversee the (NCHDs), consultants, allied health professionals Table B — Children’s Hospital Group Information5 implementation of national policy, A Strategy for and administrators. Cancer Control in Ireland. This whole-population Hospital Budget (€m) WTE Inpatient Day Cases OPD ED based approach aims to ensure that aspects of The intention is that the hospitals within each Discharges Attendance Attendances cancer services are delivered in a planned way across group will work together as a single cohesive entity, Crumlin 125 1,660 10,466 17,706 79,391 34,770 the eight designated cancer centres in Ireland. managed as one, to provide acute care for patients in their area, integrating with community and primary Temple St. 90 1,016 7,807 7,965 76,067 52,026 St. James's Hospital is the designated cancer surgery care. It is hoped that this will maximise the amount Tallaght NCH 16 213 6,096 2,917 68,903 33,277 centre for the DMHG under the NCCP and some of care delivered locally, whilst ensuring complex cancer surgery that used to be done in Tallaght care is safely provided in larger and more CHG Total 231 2,889 24,369 28,588 224,361 120,073 Hospital has been transferred to St. James's and St. appropriate settings. Vincent’s hospitals. However, there is still significant Urology and colorectal surgical cancer activity and 2.1.3.1 Dublin Midlands Hospital Group In supporting the development of the DMHG, Tallaght some ENT cancer surgery activity at Tallaght Hospital. The DMHG originally encompassed six hospitals, Hospital Board acknowledges the importance of This relates to existing serious capacity and access including Tallaght, with a budget of €709 million and clearly identifying and communicating its intended constraints to Surgical Services at St. James's and almost 8,500 staff (Note: St. Luke’s Hospital joined future clinical role as part of the Group. In particular, across the DMHG. the DMHG in 2014). Table A is a high-level overview the Hospital believes that the DMHG needs to of the DMHG’s composition and activity. minimise the number of same specialties ‘competing’ 2.1.2 National Clinical Programmes for scarce resources across sites so that patients Table A clearly illustrates Tallaght Hospital’s The National Clinical Programmes (NCPs) were set within the DMHG catchment receive the best significant standing within the DMHG in terms of up jointly by Royal College of Physicians Ireland possible care. scale and activity. Further examination of current (RCPI), the Royal College of Surgeons Ireland activity4 levels indicates that within the DMHG (RCSI) and other Irish professional medical bodies, 2.1.3.2 Children’s Hospital Group Tallaght Hospital is: with the HSE Directorate of Clinical Strategy and The CHG is made up of: National Children’s Hospital Programmes, to improve and standardise patient care. — The largest Emergency Department, with 48,000 in Tallaght, Our Lady’s Children’s Hospital in Crumlin, There are currently over 30 NCPs, covering a broad adult attendances expected this year. and the Children’s University Hospital in Temple range of clinical specialties, including: Emergency Street. Collectively, the CHG has a budget of €230 Medicine, Acute Medical, Acute Surgical and Older — The largest provider of certain adult inpatient million and employs almost 2,990 staff. Table B is Persons. Tallaght Hospital recognises the importance and day case services, including: Urology (71%), a high-level overview of the CHG’s composition of the development of the NCPs, and continues Trauma and Elective Orthopaedics (50%), and activity. to be at the forefront of developing new models Vascular Surgery (55%), and Renal Dialysis (70%). of care for Acute Medicine, Acute Surgery, Stroke, Tallaght Hospital has a key role to play in supporting — The only provider of Spinal Surgery in the DMHG. Rheumatology, Diabetes, Heart Failure and Chronic the CHG as it reconfigures paediatric services in Obstructive Pulmonary Disease (COPD). Dublin in the coming years and prepares for the commissioning of a New Children’s Hospital post 2020. 34 Tallaght Hospital — A Clinical Services Strategy 2016-2018 02 Tallaght Hospital’s Operating Environment 35
2.1.4 Smaller Hospitals Framework The HANA study also confirms the increasing burden 2.2.2 Patient Access to Hospital Services Though few hospitals nationally are compliant As well as introducing the establishment of the of chronic illness in our relatively deprived catchment This section differentiates between unscheduled with this requirement, it is clear that improved hospital groups, the Minister for Health also area: one-in-five people surveyed were diagnosed (i.e. ED presentations), and scheduled (i.e. elective) timely access for patients to undifferentiated 24/7 launched the Framework for Smaller Hospitals in as having at least one chronic illness. This confirms access performance, and highlights the specific Emergency Medicine cover is needed, with the 2013. It outlines the need for smaller hospitals the need for continued focus by the Hospital on issues relating to each individual category. It is average performance of the DMHG at 61%. PETs and larger hospitals to operate together as part of prevention and treatment of cardiovascular disease, however important to recognise the significant for patients awaiting inpatient admission are the the formulation of sustainable hospital groups. The diabetes and respiratory disease. Building on the interdependencies that can exist between the issues key issue, reflected in average daily trolleys of purpose of the Framework is to ensure services are Hospital’s strengths in chronic disease prevention impacting on both categories. The Hospital firmly over 50 patients each morning across the DMHG. provided in the most appropriate setting i.e. services and treatment is an important part of the CSS. The believes that in identifying solutions to the existing These trolley numbers can peak at over 100 patients such as Day Surgery, Ambulatory Care, Medical further development of the School of Medicine at and projected ‘Emergency Access’ problems, the on occasions. Services, and Diagnostics should be concentrated Trinity College’s Institute of Population Health within DMHG must take a medium term view and consider Tallaght Hospital has made good progress in recent in smaller facilities, thereby enabling larger Model close proximity to the Tallaght Hospital Campus will in unison the scheduled and unscheduled care times in increasing its compliance with national PET IV hospitals — such as Tallaght and St. James's play an important role in developing and guiding access requirements of the region as a whole. standards and reducing its trolley numbers, given Hospitals — to focus on the higher complexity this capability. the continuous increase in demand for emergency treatments they are best placed to provide. 2.2.2.1 Unscheduled Care HANA also re-enforced the importance of continuing services. However, with the busiest ED in the DMHG, Excluding maternity services and St. Luke’s Hospital, to develop mental health services on the Hospital’s the Hospital recognises the importance of continuing 2.1.5 National Trauma Networks each of the other five hospitals within the DMHG campus. The Mental Health services provided by the to improve our level of compliance with national In 2015, the Department of Health began a currently provides access to 24/7 Emergency HSE at Tallaght Hospital were considered outside indicators for our patients. This will be best review of the future configuration of national and Medicine services. The HSE’s national standard for the scope of this particular CSS process. Clearly, achieved by pursuing improvements in patient regional Trauma Services. The review focused ED Patient Experience Times (PET) is that a patient the co-location of this service on-site represents a flows and infrastructural developments in order to on: the examination of trauma care pathways, should be seen and either admitted or discharged in significant strength for the Hospital and the Hospital shorten emergency wait times, and in turn reduce the establishment of trauma networks, and the fewer than six hours. will continue to work with the HSE to support the trolley numbers. designation of major trauma centres based on development and integration of such services to projected need for Trauma Services in Ireland in meet our local population’s growing requirements for the coming years. Tallaght Hospital’s capability improved access to mental health services. and track record in the delivery of both volume Fig 1 — Average Daily Morning Fig 2 — DMHG Jan-Sep Average Monthly and complex Trauma Services is a key input to this HANA provided valuable information on household Trolleys DMHG8 % PET < 6hr: 2014 vs. 20159 ongoing process. use of both the Hospital and general practice services in the immediate catchment. In summary: Jan-Sep 14 Jan-Sep 15 Jan-Sep 14 Jan-Sep 15 2.2 Local and Regional Operational Challenges — The high level of ED use by residents in the Naas Naas The greatest challenge facing the Hospital, and the 9 57% direct catchment, with 40% of households Groups of which it is a part, in the coming years will 13 53% surveyed indicating use of the ED in the be meeting the increasingly complex healthcare previous 12 months. St.James’s St. James’s needs of our population and ensuring that access 7 49% to services is dramatically improved. The following — The need to develop a comprehensive older 10 54% sections provide more background on population persons and chronic disease models of care that Tallaght Tallaght health needs and current access performance. reduce reliance on hospital-based services. 12 50% 15 53% — Dissatisfaction with current levels of access 2.2.1 Population Health Needs Tullamore to some emergency and elective services in Tullamore Tallaght Hospital serves a population of over 8 71% the Hospital. 265,0006 in its immediate catchment. When the 8 70% broader catchment served by the Hospital and — High satisfaction with GP services but a need to Portlaoise 5 Portlaoise wider DMHG (this includes southwest Dublin, west improve access to both out-of-hours GP services 90% Wicklow and parts of Kildare) is considered, then and GP diagnostic capability. 6 80% the Hospital serves over 450,000 people. As part of DMHG In short, existing models of care that are 41 DMHG Avg. Tallaght Hospital’s CSS planning process, a recent 57% over-reliant on inpatient and acute hospital-based Health Assets and Needs Assessment (HANA) study7 52 61% services must change in order to improve access — first conducted in 2001 and repeated in 2014 — for our service users. National Avg. provided valuable patient feedback and insights into 0 10 20 30 40 50 60 63% a number of specific healthcare challenges in this 64% catchment area. Please see Appendix III for further detail on HANA. 0% 20% 40% 60% 80% 100% 36 Tallaght Hospital — A Clinical Services Strategy 2016-2018 02 Tallaght Hospital’s Operating Environment 37
2.2.2.2 Scheduled Care 2.2.3 Hospital Demand Forecasts Table C — Surgical Patients > 8 Months DMHG by Specialty June 2014 vs. June 201512 An equally important issue for the DMHG is the The rising number of ED attendances represent a responsibility to manage the risk of poorer outcomes good barometer of the growing demand for acute DMHG General Ortho Ent Vascular Maxillo- Urology Plastic Gynae Cardio- Total associated with escalating elective waiting times and services. Fig 4 demonstrates that in the last four Hospital Surgery Facial Thoracic patient volumes across the Group’s hospitals. Fig 3 years, annual attendances at our adult ED have Jun 2014 106 354 159 124 171 102 55 7 68 1,146 below illustrates changes in waiting lists over the steadily increased from 40,200 in 2011 to 45,200 reference period June 2014 to June 201510. in 2015, with attendance numbers projected to be Tallaght 58 221 64 14 — 16 — 0 — 373 in close to 48,00013 for 2016. With approximately St. James's 37 33 39 110 171 74 55 3 68 590 Unsurprisingly, the biggest lists are in the three 26% of those who attend subsequently admitted, hospitals responsible for most elective activity: Tullamore 5 100 56 — — — — — — 161 the equivalent increased demand for additional Tallaght, St. James's Hospital and Tullamore. Table inpatient capacity is significant. This is a key driver of Naas 6 — — — — — — — — 6 C on page 39 shows that the number of patients sustained emergency access pressures and growing waiting over eight months for Inpatient and Day Case Portlaoise 0 — — — — 12 — 4 — 16 trolley numbers. (IPDC) surgery more than tripled from 1,146 to 3,808 Jun 2015 1,137 684 564 425 387 262 253 41 55 3,808 within the reference period. This clearly indicates Over the period shown, the proportion of patients that there are significant capacity pressures in some attending the ED who are ≥ 75 years, has risen Tallaght 344 344 41 5 — 55 — 2 — 791 of the larger elective hospitals in the DMHG, and in by 28%. This is no surprise, as general population St. James's 326 106 158 420 387 206 253 30 55 1,941 general, waiting lists are worsening significantly for growth in the Tallaght area experienced during the Tullamore 63 234 365 — — — — — — 662 most specialties in these hospitals. 1990’s and the natural ageing of that population is now being reflected in demand for the Hospital’s Naas 393 — — — — — — — — 393 However, it is important to note that many of the services. As Fig 5 demonstrates, this pattern will specialties mentioned above are shared across Portlaoise 11 — — — — 1 — 9 — — continue with the ≥75 years’ population living in the multiple sites, and as such opportunities exist for vicinity of the Hospital forecast to grow by almost hospitals to assist each other in addressing waiting 11,500 people (+123%) in the next 15 years. As the population ages, healthcare needs become Given the projected rise in both ED attendance list problems in due course. Developing a comprehensive older person’s model increasing complex. The Hospital has seen demand numbers and the significant ageing profile of the of care that can cope with this increased level of for Critical Care services rise significantly in the Tallaght catchment population, there is a clear need demand is a critically important aspect of our CSS. last number of years and Intensive Care Unit (ICU) for targeted infrastructural investment in inpatient capacity has operated consistently above 100% with beds and Critical Care facilities in order to ensure the the need to locate Critical Care patients outside the Hospital and the DMHG has the appropriate capacity ICU in other areas of the Hospital. The use of Post to manage future inpatient demands. In this context, Anaesthetic Care Unit (PACU) beds for this purpose Section 3 describes our development plans. results in regular elective surgical case cancellations. Fig 3 — DMHG Inpatient and Fig 4 — Tallaght Hospital Constrained Critical Care capacity also results in Fig 5 — Older Persons Daycase Waiting Lists June 2014 vs. June 201511 Adult ED Attendance 2012 - 2015 delayed transfer of patients from the resuscitation Population Forecast Tallaght14 0-6 Months 7-12 Months 12+ Months 2011 area of ED, delayed transfer of patients from wards to 2016 40.2 ICU and the refusal of Critical Care referral requests 9,312 Portlaoise 2012 from other hospitals within the region. While Tallaght 2021 396 41.4 Hospital has established itself as a national leader 12,321 311 with the introduction of an Emergency Response 2026 2013 Tullamore 43.1 16,723 Team (ERT) system as an initial measure to improve 1,987 2031 2014 patient safely, addressing the underlying ICU capacity 2,269 44.5 20,776 development requirement at the Hospital remains a St.James’s 2015 fundamental priority. 3,131 45.2 0 5 10 15 20 25 30 4,230 2016 47.9 No. of people (000’s) Naas 643 1,080 0 10 20 30 40 50 60 Tallaght 2,166 No. of patients (000’s) 2,857 0 1000 2000 3000 4000 5000 38 Tallaght Hospital — A Clinical Services Strategy 2016-2018 02 Tallaght Hospital’s Operating Environment 39
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