2022 SALARY FORECASTS - special report - Salary Forecasts 2022
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MESSAGE FROM THE PRESIDENT AND CEO Despite the coming of the fourth wave, the outlook of the economic rollout over the coming months offers some optimism. Different industry sectors that suffered shutdowns are slowly, but surely, getting back on track. Government support measures are also answering the call. Still, Quebec employers aren’t out of the woods yet. The labour short- Salary considerations aside, a number of now inescapable questions age is intensifying, and salary levels are bearing witness to this though are also elbowing their way into the mix, such as work-life balance and not equally across all sectors. We may now also be faced with what the extent to which telecommuting will be maintained going forward, experts are calling “The Great Resignation.” The pandemic having not to mention vaccine passports and vaccination mandates. Each as compelled many members of the workforce to rethink their priorities, salient to workers as they are to employers, they are now all part of some analysts foresee a period during which the number resignations the equation when it comes to attracting and retaining talent. will jump. According to Microsoft’s 2021 Work Trend Index, a signifi- In looking at salaries, Canada, Quebec finds itself leading the pack with cant proportion of workers around the world (42%) are thinking about projected salary increases slightly higher than the national average. leaving their current job in the coming year. Employers would be well advised to keep this in mind and look at shoring up their talent reten- With such a unique landscape before us, the CPQ’s Special Report on tion efforts. Salary Forecasts gives employers an opportunity to better understand key pay trends for the coming year. With the economic recovery un- mistakably underway, the launch of this publication takes on all the more meaning. Thanks to the irreplaceable contributions of its partners, this CPQ spe- cial report offers employers expert projections to help them context- ualize and implement compensation strategies that are in tune with trends in different industry sectors and job categories. Aimed at helping employers, managers, and human resource pro- fessionals navigate the uncertainty and turbulence that continue to characterize the landscape, the projections developed by our partner compensation experts should help light the way. Cordially, Karl Blackburn THE CPQ WOULD LIKE TO THANK THE PARTICIPATING FIRMS FOR THEIR CONTRIBUTIONS IN PREPARING THE 2022 SALARY FORECASTS:
LIFEWORKS’S SURVEY A total of 829 organizations from all industry sectors across Canada and representing a broad cross-section of sales figures took part in the 39th edition of our salary projections survey. The LifeWorks annual Canadian salary projection survey reveals that Parenthetically, 81% of organizations use salary structures to manage non-unionized employees could see an average salary increase of 2.7% non-unionized employee salaries. in 2022 excluding freezes, and 2.5% including freezes. In 2021, 12% of The highest projected average salary increases in Canada for 2022, ex- organizations froze salaries whereas 36% had done so in 2020. Only cluding freezes, are expected in wholesale trade (3.1%) and construction 3.3% of organizations anticipate doing so in 2022 which may be a sign (3.0%) while the lowest projected average increases are expected in the of things getting back to normal. In terms of salary structures, we should information and cultural industries (1.9%). see them rise by 2.3% excluding freezes, and 2.1% including freezes. AVERAGE SALARY INCREASE AND SALARY STRUCTURE PROJECTIONS (CANADA, BY INDUSTRY SECTOR) AVERAGE INCREASES PROJECTED FOR 2022 INDUSTRY SECTOR BASE SALARIES SALARY STRUCTURES INCL. FREEZES EXCL. FREEZES INCL. FREEZES EXCL. FREEZES Overall projections 2.5% 2.7% 2.1% 2.3% Construction 2.9% 3.0% 2.3% 2.5% Educational services 1.8% 2.0% 1.5% 1.8% Finance and insurance 2.7% 2.8% 2.1% 2.1% Health care and social assistance 1.8% 2.0% 1.7% 1.8% Information and cultural industries 1.5% 1.9% 1.3% 2.2% Management of companies and enterprises 2.8% 2.8% - - Manufacturing 2.6% 2.7% 2.3% 2.4% Mining and oil and gas extraction 2.4% 2.8% 2.1% 2.3% Other services (excluding public administration) 2.4% 2.5% 1.9% 2.1% Professional, scientific and technical services 2.9% 2.9% 2.1% 2.2% Public administration 2.0% 2.4% 1.8% 2.1% Real estate, rental and leasing 2.6% 2.8% 2.1% 2.3% Accommodation and food services 2.5% 3.0% 2.2% 3.7% Administrative, support, waste management, and remediation services 2.4% 2.4% 1.8% 2.8% Agriculture, forestry, fishing, and hunting 2.7% 2.7% 1.8% 2.1% Arts, entertainment and recreation 2.4% 2.4% 2.1% 2.5% Retail trade 2.3% 2.4% 1.9% 1.9% Transport and warehousing 2.5% 2.7% 2.1% 2.6% Utilities 2.4% 2.4% 2.3% 2.6% Wholesale trade 3.0% 3.1% 2.6% 2.6% In Quebec, projected salary increases are slightly higher than the Canadian average, with average salary increases of 2.9% (excluding freezes), and 2.8% including freezes. ABOUT FOR MORE INFORMATION LifeWorks is a world leader in offering in-person and virtual solutions to support the total wellness of people. Guylaine Béliveau CRHA, MBA We offer a range of personalized care to support our clients with their employees’ wellness and, in doing so, Director, Consulting and Compensation foster their organization’s success. Lifeworks guylaine.beliveau@lifeworks.com lifeworks.com 3
MERCER’S SURVEY Mercer has been conducting a series of pulse check compensation planning surveys to gather data on compensation budgets. Below are the results of the March 2021 survey, which looked at 2021 actual increases, as well as our preliminary September findings of planned salary increases for 2022. 2021 ACTUAL INCREASES — MARCH 2021 SURVEY The actual average merit increase delivered in 2021 was As organizations plan their “return to work”, the uncertainty due to COVID 2.5% 2.5% but dips to and what the remainder of the year may bring remains. And yet, while COVID 2.1% when including those companies that did not deliver continues to create challenges in many areas — from employee wellness 2.1% increases. to return-to-work policies to revenues and budget uncertainty, the labour market continues to pick up. Organizations that are looking to fill vacancies 2.7% Total increases were slightly higher at 2.7%; and retain top talent will need to be able to differentiate themselves from 2.3% 2.3% including zeros. the competition. Of those companies that indicated COVID-19 had a high 1.6% impact on their financials, the average merit was 1.6% when including those that did not give increases 2022 PROJECTED INCREASES — SEPTEMBER 2022 SURVEY In the September edition of the pulse survey which focused on projections AVERAGE INCREASES, INCLUDING FREEZES for 2022, of the over 430 organizations that participated, 84% indicated that they are in the preliminary stages of their salary increase budget plan- ning. Only 6% indicated their budget has been approved by leadership or 2022 the board, while 10% had put forward their number for approval. At this point, just a few participants are planning to freeze salaries in 2022, however, 2021 14% of companies are still undecided. 2020 For those that reported a proposed merit increase budget, the average for all employees, including zeros (i.e., freezes) is 2.6% – comparable 2019 to 2019 levels. When excluding zeros, that number increases slightly to 2.7%. Total increase budgets, which include market, promotion 0 0.5 1 1.5 2 2.5 3 3.5 and other adjustments, were reported to be 2.9% excluding zeros. In Total Increases Merit Increases Greater Montreal, merit is forecasted to be 2.7% and the total increase budget is 3.1%, with no reported salary freezes. FINAL THOUGHTS While salary increase data is a key input for human resources professionals, these are not normal times. As the economy recovers, the job market is heating up. Salary increase budgets are one of many levers that organizations can pull and they should take into account the organization’s economic situation, the competitive pay positioning of its critical jobs and sought-after skills, any planned hiring, and the organization’s differentiation strategy. ABOUT FOR MORE INFORMATION Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment Jean-François Thibault outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 coun- Principal and Career Lead, Eastern Canada tries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s Mercer leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual rev- jean-francois.thibault@mercer.com enue of over $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, mercer.ca Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. 4
NORMANDIN BEAUDRY’S SURVEY This summer, more than 600 organizations across Canada took part in the 11th edition of the Salary Increase Survey. Proactive management of salaries is your best strategy in response The average salary structure increase granted in 2021 in Canada was to the current labour shortages and economic recovery. Based on the 2.1%, excluding organizations that decided to freeze their salary results of this survey, the demographic profile of your workforce and structure. The average drops to 1.7% when those organizations are your compensation infrastructure, you can start working on calculating, taken into account, which is due to 13% of organizations freezing the targeting and, finally, convincing your management committee on the salary structure of non-unionized employees. importance of taking action. Full details of the survey are available on our interactive platform. EVOLUTION OF SALARY INCREASES IN QUEBEC (EXCL. ZEROS) While more than 20% of companies were planning on freezing salaries last summer, only 8% of participating organizations actually froze 3.2 wages in 2021 and 3% of them intend to freeze salaries in 2022. 3.1 While economic indicators support a recovery, salary increase budgets 3 remain reasonable as they are at approximately the same level as be- Pourcentage % 2.9 fore the pandemic. 2.8 2.7 For a third consecutive year, the average budget in Quebec, excluding 2.6 freezes, is greater than or equal to 3%. 2.5 Although the pandemic is synonymous with decreased revenues for 2.4 many organizations, others seized this opportunity to accelerate their 2.3 2012 2014 2016 2018 2020 2022 growth. This was especially the case for the technology sector, which averaged salary increases of 3.7%. Projected Granted OVERALL SALARY INCREASES FOR NON-UNIONIZED EMPLOYEES BY PROVINCE TOTAL SALARY INCREASE BUDGET SALARY STRUCTURE INCREASE GRANTED IN 2021 PROJECTED FOR 2022 GRANTED IN 2021 PROJECTED FOR 2022 PROVINCES EXCL. INCL. EXCL. INCL. EXCL. INCL. EXCL. INCL. N* FREEZES FREEZES FREEZES FREEZES N* FREEZES FREEZES FREEZES FREEZES Quebec 355 3.0% 3.0% 3.0% 3.0% 291 2.3% 2.1% 2.3% 2.3% Ontario 226 2.8% 2.6% 2.8% 2.7% 161 2.1% 1.7% 2.1% 2.0% British Columbia 267 2.6% 2.4% 2.8% 2.7% 183 2.2% 1.6% 2.3% 2.1% Alberta 157 2.5% 2.1% 2.7% 2.5% 111 2.1% 1.2% 2.1% 1.8% Saskatchewan 83 2.4% 2.2% 2.5% 2.4% 59 1.9% 1.4% 1.9% 1.8% Manitoba 73 2.5% 2.2% 2.6% 2.4% 52 1.9% 1.3% 2.0% 1.8% New Brunswick 53 2.6% 2.3% 2.6% 2.4% 44 1.9% 1.3% 2.0% 1.7% Nova Scotia 59 2.5% 2.4% 2.6% 2.6% 49 1.9% 1.6% 1.9% 1.9% Prince Edward Island 19 1.9% 1.6% 2.2% 2.2% 18 1.7% 0.9% 1.9% 1.9% Newfoundland and Labrador 41 2.6% 2.5% 2.8% 2.8% 37 1.9% 1.3% 2.0% 1.9% Yukon 15 2.3% 2.2% 2.7% 2.7% 11 1.2% -- 2.0% 2.0% Nunavut 4 2.5% 2.5% 2.4% 2.4% 4 -- -- 2.2% 2.2% Northwest Territories 11 2.8% 2.8% 2.5% 2.5% 7 1.9% -- 2.4% 2.4% CANADIAN AVERAGE 2.8% 2.6% 2.8% 2.7% 2.1% 1.7% 2.2% 2.0% * N = number of organizations ABOUT FOR MORE INFORMATION Founded in 1992, Normandin Beaudry is a leader in actuarial services consulting and total rewards. Close to 300 Anna Potvin employees working out of Montreal, Toronto and Quebec City serve clients across Canada in eight areas of expertise: Senior Consultant, Compensation Pension and Savings, Pension Plan Administration, Investment Consulting, Group Benefits, Compensation, Health, Normandin Beaudry Performance, and Communication. apotvin@normandin-beaudry.ca normandin-beaudry.ca 5
PCI COMPENSATION CONSULTING’S SURVEY Salary projections for 2022 are very similar to the ones seen pre-pandemic. Given the current job market, we had expected to see salary increase budgets rise. That being said salary projection surveys are led in the summer— too soon to have all budget information on hand— and focus on the regular salary review cycle. It is quite possible that amounts earmarked for compensation were not entirely captured. SALARY INCREASES PAY TRANSPARENCY Actual and projected salary increase budgets come in at a median of Results reveal that 35% of organizations saw improvement in pay trans- 2.5%, but the average rises to 2.9%, excluding freezes. The table below parency. Beyond disclosing “how much,” we know that communicating presents salary increase budgets for a sample of industry sectors from why and how compensation policy is applied helps improve employee our survey. perception. Of the organizations surveyed, 52% have additional budgets for specific In 56% of organizations surveyed, total compensation policy is disclosed instances involving non-unionized employees. Total additional budgets to employees by managers, among which 80% have the resources and projected for 2022 across these organizations come in at an average of tools to do so. Since managers are essentials to the relationship employ- 2.1%, which translates to a projected total budget average of 4% for ees have with their organization, they need to be involved in communicat- 2022. On average, salary structures will be adjusted by 2%. ing compensation decisions. Nearly all organizations (92%) indicated that they faced challenges in Pay transparency remains limited with 80% of organizations disclosing terms of employee recruitment and/or employee retention. 70% of or- no more than job-specific pay scales and 24% disclosing no direct com- ganizations adjusted their entry-level salaries to help recruit qualified pensation information other than salary. Only 26% of organizations offer employees and 90% saw an increased trend in hiring demand, particu- their managers some form of total compensation training. larly for jobs in production and finance. Considerable pressure surrounding how total compensation is packaged should bring organizations to make compensation policy more transpar- ent for employees and to increasingly invest in their managers. SALARY INCREASES % ORG. ACTUAL 2021 % ORG. PROJECTED 2022 INDUSTRY SECTOR W/FREEZE P50 AVERAGE W/FREEZE P50 AVERAGE Arts and recreation / Accommodation and food services 18.8% 2.5% 2.5% 18.8% 2.0% 2.4% Distribution / Wholesale and retail trade 5.3% 2.7% 4.1% 0.0% 2.6% 4.1% Manufacturing / Construction / Processing 6.7% 2.5% 3.1% 2.7% 2.5% 2.8% Insurance and finance / Real estate 5.9% 2.5% 3.1% 5.9% 2.5% 3.0% Professional, scientific, technical, administrative, and management services / 5.9% 2.7% 2.9% 0.0% 3.0% 3.0% Business services Information and communication technology / Telecommunications 5.9% 2.8% 4.4% 0.0% 3.0% 3.0% ABOUT FOR MORE INFORMATION Recognized as a strategic partner by hundreds of organizations in the private, public, parapublic, not profit, and vol- Evelyne Gaudreau untary sectors, PCI offers a full range of total compensation services at the management and governance level, and Consultant at all employee category levels. For over 20 years, PCI has helped clients stand out in their complex and continually PCI Compensation Consulting evolving environments by providing them with customized compensation programs that not only respond to the egaudreau@pcicompensation.com realities of their business but also leverage industry best practices. pcicompensation.com 6
WILLIS TOWERS WATSON’S SURVEY The 2021 Salary Forecast Survey was led by Willis Towers Watson Data Services from April to June 2021 among 679 Canadian businesses across all industry sectors. It presents data on salary increases as a percentage of past years and the current year and also includes projections for the coming year. CANADIAN EMPLOYERS ANTICIPATE INCREASINGLY HIGHER INCREASES FOR HIGHER-PERFORMING GENEROUS SALARY INCREASES IN 2022 EMPLOYEES Salary increases are making a comeback. Canadian businesses project Survey results revealed that businesses continue to reward their best offering greater salary increases in the coming year as they recover from employees with increasingly generous raises compared to those earned the pandemic’s economic fallout and invest increasing efforts towards by their lesser performing counterparts. The highest performing man- employee recruitment and retention. agers and professionals earned themselves an average 4.4% increase Survey respondents project an average 2.7% increase in salaries for exec- this year, representing 83% more than the increases granted to employ- utives, management, professionals, and support staff in 2022. ees with an average performance. This same trend is also seen among support staff and hourly workers. Production and manual labour employees can expect an average 2.6% increase in 2022, compared to the 2.2% they saw this past year, this rise against a backdrop of an exploding demand for labour and a shortage of hourly workers and of certain professionals with rare and highly sought- after skills. AVERAGE PROJECTED INCREASES SALARY INCREASES BY INDUSTRY SECTOR SALARIES STRUCTURES INCL. FREEZES EXCL. FREEZES INCL. FREEZES EXCL. FREEZES NUMBER OF RESPONDENTS 679 652 345 282 ALL JOB CATEGORIES COMBINED 2.8% 2.9% 1.7% 2.1% INDUSTRY SECTORS Energy, mines, oil and gas 2.3% 2.5% 1.1% 1.9% Manufacturing 2.8% 2.9% 1.9% 2.2% Utilities 2.4% 2.8% 1.2% 1.7% Transport and warehousing 2.7% 2.7% 2.0% 2.2% Wholesale and retail trade 2.9% 3.0% 1.4% 1.8% Finance and insurance 2.7% 2.9% 1.6% 2.0% Professional, scientific and technical services 2.8% 3.0% 1.5% 2.0% Information and communication technology 2.6% 2.7% 1.8% 2.1% JOB CATEGORIES Upper management and executives 2.7% 2.9% 1.7% 2.2% Other managers and professionals 2.7% 2.8% 1.7% 2.1% Operations and production 2.6% 2.8% 1.7% 2.2% Administrative and technical support staff 2.7% 2.8% 1.7% 2.1% NUMBER OF EMPLOYEES Under 300 employees 2.9% 3.0% 1.9% 2.2% 300 – 999 employees 2.7% 2.9% 1.7% 2.2% 1,000 – 4,999 employees 2.8% 2.8% 1.7% 2.0% 5,000 or more employees 2.4% 2.5% 1.4% 1.9% ABOUT FOR MORE INFORMATION Willis Towers Watson is a world-leading consulting and brokerage firm helping clients all around the world find Stéphane Paré solutions that turn risk into avenues for growth. With roots dating back to 1828, today Willis Towers Watson is Senior Director 45,000 employees strong across more than 140 countries and markets. Willis Towers Watson stephane.pare@willistowerswatson.com willistowerswatson.com 7
Graphic Design: Regroupement Loisir et Sport du Québec Conseil du patronat du Québec 1010 Sherbrooke Street West, Suite 510 Montreal (Quebec) H3A 2R7 Tel.: 514.288.5161 Toll free: 877.288.5161 cpq.qc.ca With the collaboration of several of the best compensation consulting firms, the CPQ launched and presented the 2022 salary forecasts report during a videoconference activity on Tuesday, September 28, 2021.
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