2021 SUMMER FACT SHEET - Prestige Tours

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2021 SUMMER FACT SHEET - Prestige Tours
2021 SUMMER
 FACT SHEET
2021 SUMMER FACT SHEET - Prestige Tours
2021 SUMMER FACT SHEET - Prestige Tours
Opening Date    2014                                                                + 90 242 824 99 15-16
                                                             Phone
Season          Summer                                       E-mail                 info@nirvanahotels.com.tr

Category        5 Star                                       Ofiical Website        www.nirvanahotels.com.tr

Service        Local & Healthy Ultra All Inclusive Concept   Number of Facility     The facility consists of 2 main buildings and low floor
                                                             Buildings and Blocks   private room types located within a red pine forest.
Total Area     152.000 m²                                    Beach Location and
                                                             Length                 Private, 900 m long beach

Address        Göynük Mah. Başkomutan Atatürk Cad.
               No: 141, 07985 Kemer Antalya Türkiye
2021 SUMMER FACT SHEET - Prestige Tours
RENOVATIONS THAT BECOME PROMINENT AT NIRVANA M.E. IN SUMMER 2021

DOLCE GELATO BOUTIQUE / Fresh Unadulterated Homemade Italian Ice Cream
AVENUE COFFEE SHOP / Starbucks Flavours «We Proudly Serve»
SPLENDID POOL BAR / Nirvana’s New Pool Bar
THE SEA CLUB / Beach Bistro + Lounge + Seafood Alacarte with its New Decoration
THE ROOF / New Design Modern Alacarte Lounge + Roof Bar / +16
SOFRA / Traditional Turkish Flavours + Kuyu Tandır
PIER LOUNGES / New Design Pier Lounges + DJ Music
CALIPSO BEACH CLUB / Special Beach Concept Design & New Pavillion and Lounge Areas
ATELIER CHOCOLAT / Fresh Production Chocolate Shop
LOCAL & HEALTHY FOOD / Nirvana’s New Healthy Local Food Concept
P-ASSISTANT / Personal Assistant Service for All Rooms
LEGO ROOM / LEGO Play Room in Mini Club for Kids
L’OCCITANE / World Brand French Guest Amenities for All Rooms
BEACH ORDER / Nirvana’s Beach Beverage Service App
W - CLUB / Nirvana’s New Water Sports Concept
ME SPA by L’occitane / Nirvana’s Mediterranean Themed SPA Concept in Cooperation with L’occitane
2021 SUMMER FACT SHEET - Prestige Tours
RENOVATIONS THAT BECOME PROMINENT AT NIRVANA M.E. IN SUMMER 2021

CH’İ / Vegan Lounge + Detox + Yoga
UKIYO / Far East Alacarte Restaurant + Sushi
LOBBY / New Lobby Area Design
LUXY PET HOTEL / Nirvana Hotels’ Luxury Pet Hotel Concept Special for Loyal Friends
GUSTO PIZZA & PIDE / Wood Oven Flavors Made From Special Dough
ITALIAN ALACARTE / New Italian Alacarte Restaurant
WE SERVE / New Closed Buffet Hygenic Presentation System
NIRVANA SPORTS ACADEMY / Sports Club and Kids Lessons Special for Nirvana Hotel
WELLDONE GRILL HOUSE / Boutique Hamburger & Milk Shake During Noon Service, Meat Alacarte
Restaurant During Evening Service
KIDS RECEPTION and KIDS LOBBY AREA / Welcome Desk and Playground Designed Specially for Kids
COSMO FIT / Fitness Club Concept Equipped with New Generation TECHNOGYM Fitness Devices
COSMOS GALA NIGHT / Concept Gala Organization in 14-Day Frequencies
KIDS FESTIVAL / All-day Kids Festival - On A Weekly Frequency
SPECIAL MOMENT RITUALS / Customized Organizations at Specially Designated Locations within the
Facility
NESPRESSO COFFEE CONCEPT / In All Rooms and Service Areas Included in the Concept Free of Charge
2021 SUMMER FACT SHEET - Prestige Tours
ALL ROOM TYPES AND NUMBER OF ROOMS

 Room          Standard   Superior   Family   Cedar    Lagoon          Lagoon          Suite   Villa   Villa   Villa
 Location      Room       Room       Room     Houses   Family Suites   Family Deluxe   Royal   Cedar   Royal   Nirvana

Sea / Side
Sea / Forest                 54                                                          2              6         1
View

Forest -        206                   94       105       64               18                   11
Pool View
2021 SUMMER FACT SHEET - Prestige Tours
HOTEL SECTION STANDARD ROOM DISTRIBUTIONS

  Room Location            Standard Room    Superior Room   Family Room

Sea, Garden or Pool View                         54

Natural Pine Forest View        206                             94
2021 SUMMER FACT SHEET - Prestige Tours
Standard Room

 Room Type and                                   m²                                      Features
                       Room Location
 Number of Rooms
                   Located in main building A           Standard Rooms are located in main building and within a natural pine forest.
  Standard Room    Block and an area            33 m²   These rooms have 1 bedroom, 1 bathroom and 1 LED TV. With balconies and
  206 Rooms                                             garden views, these rooms have all equipment that complies with the 5 Star
                   surrounded by natural
                   pine forest.                         Deluxe norms.
2021 SUMMER FACT SHEET - Prestige Tours
2021 SUMMER FACT SHEET - Prestige Tours
Superior Room

  Room Type and                               m²                                     Features
                       Room Location
  Number of Rooms
                    Main building B Block,           Superior rooms are located in main building. They have 1 bedroom, 1
   Superior Room                             33 m²
                    close to the sea and             bathroom and 1 LED TV. With balconies and sea, garden or pool views, these
   54 Rooms
                    public areas                     room have all equipment that complies with the 5 Star Deluxe norms.
Family Room

 Room Type and                                   m²                                     Features
                      Room Location
 Number of Rooms
                   Located in main building            Family Rooms are located in main building and within a natural pine forest.
   Family Room                                 51 m²   These rooms have 2 bedrooms, 1 bathroom and 2 LED TVs. With balconies
                   and an area surrounded by
   94 Rooms        natural pine forest.                and garden views, these rooms have all equipment that complies with the 5
                                                       Star Deluxe norms.
Doğasında konfor var
SPECIAL ROOM TYPES DISTRIBUTIONS - PRIVILEGED LIFE

Room Location                 Lagoon          Lagoon          Suite   Villa   Villa   Villa
                Cedar House                   Family Deluxe                   Royal   Nirvana
                              Family Suites                   Royal   Cedar
Sea View
Lagoon View       40                                           2              6        1

Forest View       65               64            18                    11
CEDAR HOUSE                                                                                                               Privileged Life

 Room Type and                                                                                Features
                         Room Location             m²
 Number of Rooms
                   Located in a special area              Located within a natural pine forest, single-storey Cedar Houses have 1 bedroom, 1
  Cedar Houses
                   within a natural red pine      42 m²   bathroom, 2 sofas or 1 sofa 1 couch and 1 LED TV. Furnished with high-quality equipment,
  105 Rooms                                               all of these rooms have a terrace and garden or lagoon pool views. Special pine wood
                   forest unique to the region.
                   Forest and Lagoon View.                species were used in the production of the walls and the roof.
LAGOON FAMILY SUITE                                                                                                    Privileged Life

  Room Type and                                                                                Features
                         Room Location               m²
  Number of Rooms

  Lagoon Family     Located in a special                       Lagoon Family Suites have 2 bedrooms, 1 or 2 bathrooms and 2 LED TVs. Furnished
  Suites            landscaped area surrounded    56 - 86 m²   with high-quality equipment, all of these rooms have a terrace and garden or
  64 Rooms          by natural red pine forest.                lagoon pool views. Rooms with lagoon view are located around the pool.
LAGOON FAMILY DELUXE                                                                                                Privileged Life

  Room Type and                                                                            Features
                         Room Location              m²
  Number of Rooms

  Lagoon Family     Located in a special                  Located within a pine forest, Lagoon Family Deluxe rooms have 2 bedrooms
  Deluxe            landscaped area surrounded    90 m²
                                                          with terraces, 1 living room, 2 bathrooms and 3 LED TVs. These suites offer
  18 Rooms          by natural red pine forest.           garden and pool views.
VILLA CEDAR                                                                                                                Privileged Life

 Room Type and                                                                                Features
                         Room Location             m²
 Number of Rooms
                                                          Located within a natural pine forest, single-storey private Villa Cedar has 2 bedrooms, 2
                   Located in a special area              bathrooms, 1 living room, 1 sitting group, 3 LED SMART TVs and bluetooth-enabled
  Villa Cedar
                   within a natural red pine      86 m²   sound system. Furnished with high-quality equipment, all these rooms have a terrace,
  11 Villas
                   forest unique to the region.           garden or lagoon pool views and share a private pool. Special pine wood species were
                                                          used in the production of the walls and the roof. Private P-Assistant service is offered.
SUITE ROYAL                                                                                                           Privileged Life

 Room Type and                                                                             Features
                      Room Location              m²
 Number of Rooms
                                                        Located on the beach within a natural red pine forest, Suite Royal has 2 bedrooms, 1
  Suite Royal      Perfect location within a            dressing room, 1 living room, 1 dining room, a kitchen corner, 2 bathrooms, 3 LED
                                               129 m²
  2 Suites         special landscape by the             SMART TVs, bluetooth-enabled sound system and 2 very large terraces. These 2 suites
                   beach.                               share a private pool. P-Assistant service is provided exclusively for each suite. The
                                                        luxuriously equipped suites have sea and pool views.
VILLA ROYAL                                                                                                          Privileged Life

 Room Type and                                                                            Features
                      Room Location              m²
 Number of Rooms
                                                        Located on the beach within a natural red pine forest, Villa Royal has 1 living room,
                                                        1 dining room, a kitchen corner, 1 single bedroom and 1 bathroom on the lower
  Villa Royal      Perfect location within a
                                               152 m²   floor. Upper floor has 2 bedrooms and 2 bathrooms. The villas also have 3
  6 Villas         special landscape by                 terraces, 4 LED SMART TVs and bluetooth-enabled sound system. Private P-
                   the beach.                           Assistant service is provided. 4 of the luxuriously equipped villas have sea views
                                                        and 2 of them have partial sea views.
VILLA NIRVANA                                                                                                      Privileged Life

 Room Type and                                                                           Features
                      Room Location             m²
 Number of Rooms

                                                        Located on the beach within a natural red pine forest, two-storey Villa Nirvana
                                                        has 2 bedrooms, a dressing room, 1 living room, 1 dining room, a kitchen corner
  Villa Nirvana    Perfect location within a
                                                        and 2 bathrooms on lower floor. Upper floor has 2 bedrooms, 2 dressing rooms, 2
  1 Villa          special landscape by        400 m²
                                                        bathrooms. The villa also has 2 terraces, a large private pool, jacuzzi, steam
                   the beach.                           room, Turkish bath, sauna, 5 LED SMART TVs, bluetooth-enabled sound system,
                                                        sea and pool views. It is located in a large and specially designed garden. Villa
                                                        Nirvana offers first-class holiday services with its special team.
CONCEPT TABLE BY ROOM TYPE
                                                              Alacarte           SEA CLUB          Turn Down       Bathrobe    L’occitane     Other
 Room Types            Room Services      Beach Cabanas                                                                                                 P - ASSISTANT
                                                              Using **        Breakfast + Lunch                     Slippers   Amenities     Booklets

NIRVANA MEDITERRANEAN EXCELLENCE STANDARD ROOMS

  Standard                  €                   €           pp.30 €            pp.20€ + 20€            NA                √          √            √          Shared
  Superior                  €                    €          pp.30 €            pp.20€ + 20€            NA                √          √            √          Shared

  Family                    €                    €          pp.30 €            pp.20€ + 20€            NA                √          √            √          Shared

NIRVANA M.E. PRIVILEGED LIFE – SPECIAL ROOM TYPES

 Cedar House                €                € - %50               √           pp.20€ + 20€              √               √          √             √         Shared

 L. Fam. Suite              €                € - %50              √            pp.20€ + 20€              √               √          √             √         Shared

 L. Fam. Deluxe             €                € - %50              √            pp.20€ + 20€              √               √          √             √         Private

 Villa Cedar                √                    √                √                   √                 √                √          √                       Private
                                                                                                                                                 √
 Suite Royal                 √                   √                 √                  √                  √               √          √            √          Private

 Villa Royal                √                    √                 √                  √                  √               √          √            √          Private

 Villa Nirvana              √                    √                 √                  √                  √               √          √            √          Private

 € = Services w/ Extra Charge                              √ = Free of Charge Services                         NA = Non-available Services

 ** Alacarte dinner service using Welldone (pp 30.-€) and Sea Club (pp 30.-€). Alacarte restaurant using requires
 extra charge for Standard & Superior & Family rooms. Special room types benefit from all Alacarte restaurants free of
 charge.
P-ASSISTANT SERVICE

P-ASSISTANT is a privileged personal assistance service.

Guests staying in all room types in NIRVANA MEDITERRANEAN EXCELLENCE, automatically benefit from
all P-ASSISTANT services.

The team, which consists of qualified employees who have the knowledge of language suitable for the
guest nationality, takes care of all the requests and needs of the guests, starting from the check-in
procedure until the guests leave the facility, with one-to-one service understanding.

The service period is between 08.00 - 24.00 every day and there may be exceptions for special needs.
Communication with guests is provided by smart technological communication devices. (Tablet & Phone)

Shared P-Assistant Service;
1 P-Assistant is assigned to every 20 rooms for Standard, Superior, Family Rooms and Cedar Houses,
Lagoon Family Suites room categories.

Private P-Assistant Service;
1 P-Assistant is assigned to each room for Lagoon Family Deluxe, Villa Cedar, Suite Royal, Villa Royal, Villa
Nirvana, which are the highest class room categories.
STANDARD EQUIPMENT IN ALL ROOMS

       Electronic door lock system                           Single or double large bed

          Fire Alarm System                                            Balcony

      Nespresso coffee and tea set                             Seating group on balcony

 National and International HD Broadcast                           Hanger on balcony

               Mini Bar                                                Hair dryer

              LCD TV                                            Makeup table and mirror

    Music Broadcast (on TV channels)                      Hotel guest amenities set in bathroom

          Cartoon Channels                                              Bathrobe

       WC, Shower cabin, Bath                                          Bath towels

Direct dial telephone in bathroom and room                                Slippers

    Central Air Conditioning System                         Bathrobe and slippers for children

          Electronic safe box                                     Free Wi-Fi connection
STANDARD SERVICES PROVIDED FOR ALL ROOMS

                           Baby Bed (on demand)

                         Child sink step (on demand)

                         Child bathtub (on demand)

                            Child potty (on demand)

                            Daily change of sheets

                            Daily change of towels

           Daily housekeeping (between 09:00 - 16:00 every day)

         Daily mini bar refill (once every day, except for special rooms)

   Daily coffee tea set renewal (once every day, except for special rooms)

Daily L’occitane Amenities renewal (once every day, except for special rooms)
*Food products are predominantly selected and presented by adhering to
the original local area.

*Local regions are stated by labels during presentations (Kars kashar,
Afyon kaymak, etc.).

*Gluten-free bread and healthy wheat-produced dough product options
are offered.

*In children and baby buffets healthy and natural products are used.

*Healthy drinks such as ayran, milk, kefir, boza, lemonade, turnip juice,
natural fruit and vegetable juices, are kept in the forefront during
presentations.

*Fried products with refined trans fat content are not presented. Healthy
cooking methods are kept in the forefront during food production
throughout the facility.

As a general principle, supplying products in accordance with the season
approach is applied for kitchen products.
WE ARE CHANGING OUR FOOD PRESENTATION MODEL. BY PUTTING MOST OF OUR
PRODUCTS IN THE OPEN BUFFET IN GLASS BUFFETS, WE PREVENT THE PRODUCTS
FROM COMING INTO CONTACT WITH THE CONSUMER. OUR CHEFS PUT THE
PRODUCTS YOU WANT ON THE PLATES FOR YOU AND PRESENT THEM TO YOU. IN
THIS WAY, WE ELIMINATE THE RISK OF CROSS CONTAMINATION ORIGINATED FROM
TONGS. WE ELIMINATE UNCONTROLLED INTERFERENCE (MANUAL CONTACT) WITH
THE PRODUCTS. WE CAN MAKE YOU WAIT A LITTLE DURING PRESENTATIONS, BUT
HEALTH FIRST!
RESTAURANTS                                                                                Main Restaurant / SAMSARA

 Restaurant            Concept                Sevice Hours              Capacity   Music            Explanation

                  LOCAL & HEALTHY         Breakfast 07:00-10:30
SAMSARA                                   Late Breakfast: 10:30-11:00                             Without Reservation
Main Restaurant   WeServe                                                800 Pax   Central
                  Hygenic Buffet System   Lunch 12:30-14:30                                       Free of Charge
                                          Dinner 19:00-21:30
ALACARTE RESTAURANTS

                                             THE SEA CLUB                 WELLDONE

 Restaurant               Concept              Sevice Hours                 Capacity    Music               Explanation

THE SEA CLUB             Beach Snacks    Breakfast + Bistro 07:00-17:30                          With Reservation Extra Charge (pp 20.€
Beach Snacks                                                                 75 Pax    Central   +20.€)
Seafood                  Alacarte                                                                With Rezervation Extra Charge (pp 30.€)
                                         Alacarte 19:00-23:00

WELLDONE                 Burger &       Homemade Burger 11:30 – 17:00                            Without Reservation Free of Charge
Grill House & Dry Aged   Sandwich                                            80 Pax    Central
Steak House              Alacarte                                                                With Reservation Extra Charge (pp 30.€)
                                        Alacarte 19:00-23:00
ALACARTE RESTAURANTS

                                BOSPHORUS

                                                                                                GUSTO

Restaurant          Concept       Sevice Hours    Capacity    Music              Explanation

BOSPHORUS     Alacarte            19:00 – 23:00   50 kişi    Central   With Reservation Free of Charge

GUSTO        Italian Pizzarie     11:00 – 17:00                        Without Reservation Free of Charge
                                                  80 Pax     Central
             Italian Alacarte     19:00 – 23:00                        With Reservation Free of Charge
ALACARTE RESTAURANTS

UKIYO                                                          SOFRA

Restaurant                Concept              Sevice Hours    Capacity   Music               Explanation

UKIYO                Far East Alacarte         19:00 – 23:00
                                                                45 Pax    Central   With Reservation Free of Charge
                     Sushi

SOFRA                                                                               Without Reservation Free of Charge
                    Pide & Gözleme Varieties   11:00 – 17:00
Traditional                                                     25 Pax    Central
Turkish Flavours,
                    Alacarte                   19:00 – 23:00                        With Reservation Free of Charge
Kuyu Tandır
ALACARTE RESTAURANTS
                             TAVERNA                                         GEORGIAN

Restaurant   Concept    Sevice Hours    Capacity   Music             Explanation

TAVERNA      Alacarte   19:00 – 23:00              Central   With Reservation Free of Charge
                                         50 Pax

GEORGIAN     Alacarte   19:00 – 23:00    50 Pax    Central   With Reservation Free of Charge
ALACARTE RESTAURANTS

Restaurant     Concept         Sevice Hours    Capacity   Music              Explanation

             Healthy Herbal                                         Without Reservation, With Reservation
   CH’İ      Cuisine (Vegan,   10:00 – 23:00    50 Pax    Central   in the evening, Set Menu Free of
             Sugar Free)                                            Charge, Alacarte with Extra Charge
FOOD – BEVERAGE AREAS

                                     SOFRA

        Outlet          Service Hours        Concept

  FELLINI BISTRO 24       24 Hours             Bistro
FOOD – BEVERAGE AREAS

                                                                                AQUA SNACK

                        THE GEORGIAN           SOFRA

      Outlet                  Service Hours                           Concept

    AMOR PATISSERIE            09:00 – 24:00           Cake & Ice Cream & Chocolate

    AQUA SNACK                 12:00 – 17:00           Aqua Bistro Fast Food
ATELIER CHOCOLATE & AVENUE CAFE BAR

                                                SOFRA

       Outlet                    Service Hours                  Concept

  AVENUE COFFEE SHOP                                    Starbucks Coffee Varieties
  STARBUCKS COFFEE                10:00–24:00           2 Coffees Daily

  ATELIER CHOCOLAT                09:00–24:00           Fresh Production Chocolate Shop
BARS

                       THE GEORGIAN         SOFRA

       Outlet                 Service Hours                               Concept

   LOBBY BAR                   24 Hours             Domestic and foreign alcoholic and non-alcoholic beverages

  BRAHMAN LAGOON BAR          09:00–18:00           Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                      THE GEORGIAN        SOFRA

       Outlet                Service Hours                              Concept

  JAZAR LAGOON BAR            09:00 – 18:00       Domestic and foreign alcoholic and non-alcoholic beverages

  KARMAN LAGOON BAR           09:00 - 18:00       Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                      THE GEORGIAN          SOFRA

       Outlet                Service Hours                                Concept

  PENA LAGOON BAR             09:00–18:00           Domestic and foreign alcoholic and non-alcoholic beverages

  RAMONA LAGOON BAR           09:00-18:00           Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                     THE GEORGIAN          SOFRA                                          PIER BAR

       Outlet               Service Hours                                 Concept

  VICNA LAGOON BAR           09:00–18:00           Domestic and foreign alcoholic and non-alcoholic beverages

  PIER BAR                   09:00 -24:00          Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                THENECTAR
                    GEORGIAN
                          BAR          SOFRA
                                        AQUA BAR

       Outlet           Service Hours                                    Concept

  NECTAR BAR            09:00–18:00                         Fresh fruit juice varieties & Natural Teas

  AQUA BAR              09:00 -18:00               Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                            SOFRA
                            THE ROOF BAR

       Outlet    Service Hours                                 Concept

  SPLENDID BAR   09:00 – 24:00         Domestic and foreign alcoholic and non-alcoholic beverages

  THE ROOF BAR   18:00 – 24:00         Domestic and foreign alcoholic and non-alcoholic beverages
BARS

                                     LOUNGE BAR SOFRA
                                 THE GEORGIAN
                        THE SEA CLUB                                                   PIER THE CLUB

       Outlet                           Service Hours                             Concept

  THE SEA CLUB BAR & LOUNGE              11:00 – 17:00    Domestic and foreign alcoholic and non-alcoholic beverages

  PIER THE CLUB                           23:00 – 02:00   Domestic and foreign alcoholic and non-alcoholic beverages
DOLCE GELATO BOUTIQUE

                          THE GEORGIAN        SOFRA

       Outlet                     Service Hours                          Concept

  DOLCE GELATO BOUTIQUE            11:00 – 24:00      Fresh, unadulterated, homemade Italian ice cream
FOOD & BEVERAGE SERVICES (Standard free of charge services)
Sparkling wine, aromatic cold towels, lemonade, special treats for
adults during entrance                                               Patisserie service

Green apple pot at reception desk                                    Breakfast, lunch and dinner services in main restaurant (WeServe)

Mini bar (refilled daily)                                            Barbecue varieties at the grill bar in main restaurant terrace

Free of charge Nespresso coffee service in rooms and all outlets     Diet and healthy food corner in main restaurant;

Service to table practice in all units (some areas are excluded      Kids buffet and baby corner in main restaurant
due to the concept)

24 hours open Alacarte Bistro                                        Freshly squeezed fruit juice service at breakfast

24 hours open bar and beverage service                               Use of Tetrapak packaged fruit juices in all beverage units

Beverage service at breakfast, lunch and dinner in accordance with   Appetiser servings (olives, chips etc.) along with all beverage services,
concept

Food service every hour for babies aged 0-3                          Local & healthy ultra all inclusive food-beverage concept, Seasonal products

                                                                     Mobile food and beverage service at the pools and the beach (seasonal fruit,
Fresh homemade ice cream service                                     boiled corn, lemonade, sangria, etc.)

                                                                     Grill varieties, pizza, pide, kumpir, hamburger and similar snack food
Live music suitable with theme at some Alacarte restaurants
                                                                     varieties at snack restaurants all day
FOOD & BEVERAGE SERVICES

                 Free of Charge Services                                                     Services with Extra Charge

                                                                        All bottled alcoholic beverages and local and foreign alcoholic and non-
 A’la Minute food production in all food units                          alcoholic drinks outside the concept are charged.

Nespresso coffee varieties in all beverage units and filter coffee at   All wines and champagnes and special meal orders are served with extra fee
breakfast                                                               at Alacarte restaurants (Excluding Table Wine)

Fresh cut fruit and deli services at the buffet                         24 hours Room Service, Lunch Box service

                                                                        Special meals and similar organizations at determined special locations
Daily fresh production baked goods                                      in the facility

Beverage menu in all bars (A + beverage brands are mentioned in
the menu content, Baileys, Martini, JB etc.)

Thematic buffet presentations including Turkish cuisine once a week

Labeling system for allergen foods

Mini Club children section
SPECIAL DAYS & ORGANIZATIONS

 FREE OF CHARGE SERVICES
Special for honeymoon couples; Sparkling wine on VIP Check-in day, chocolate          Special for birthday; Birthday celebration card, wine, fruit plate, special
service and flowers. Special Alacarte reservation for any evening (special table      dinner at a decorated table in Alacarte restaurant. A cake service at the
decor + cake service), breakfast service to the room on a requested day.              Alacarte Restaurant on birthdays. Special celebrations for children are
Upgrade to a higher category room in accordance with the availability of the          organized in the Mini Club.
hotel, free table / lodge reservation for special events if it coincides during the
stay, free beach / pier loge or pavilion reservation depending on availability.
Special for the Wedding Anniversary; Table decorated in accordance with
                                                                                      All party, banquet and organization services that can be provided
the theme in Alacarte restaurant. Sparkling Wine and homemade chocolate
                                                                                      based on special requests, non-standard special birthday cake orders
are served in the room with a celebration card. Concept cake service in
                                                                                      are subject to an extra charge.
Alacarte Restaurant.
The understanding of quality and standard service in coffee reaches the top at NIRVANA HOTELS.
NESPRESSO flavours in all rooms and all service areas of NIRVANA HOTELS...
BEACH AREA AND SWIMMING POOLS

Mainly sand and pebble, blue flag certified beach,   Pavillions and and affiliated service areas (with reservation and extra
3 wooden piers,                                      charge.)
WC, showers on the beach and pier,                   Beach bar and pier bar services,
Changing cabinets,                                   Shades at the pool and on the beach,
Lifeguards on duty all day long,                     Sunbeds, beach towels,
No-smoking zones on the beach                        Cold towel service at the beach and pools at certain times of the day.
Villa Pier Pavillions

9 PCS
Special service is provided for Villa Nirvana, Villa Royal ve Royal Suite guests. Pavilions can be rented on a daily basis, for the determined price, in
accordance with availability. Full Minibar Setup, special food and beverage service for pavillion, the right to benefit from Sea Club Bistro free of charge.
CALIPSO BEACH Pier and Beach Lodges

15 PCS
CALIPSO lodges on the pier and the beach are subject to daily service and require extra fee. The service includes fruit basket, nuts and beverage
servings. The Sea Club Beach Bistro usage requires extra fee. Max usage is limited to 4 Pax.
SEA CLUB Beach Pavillions

50 PCS
Pavilion services are for a maximum of 4 people upon reservation, with a charge, over 4 people usage requires extra fee. Guests who purchase pavilion
service can benefit from beverage services of The Sea Club Beach Bistro between 09:00 -19:00 and its food services between 12:00-17:00, free of charge.
NAJA NAJA AQUAPARK

11 different water slides including Cobra and Kamikaze at ‘Naja Naja’ Aquapark, a privileged place with 2700 m² space. Aqua Snack is at
service free of charge all day long next to aquapark.
AQUAPARK FOR KIDS

The aquapark concept for little guests within Mini Club area.
POOLS                                               All pools are closed from 20:00 to 08:00 due to cleaning works and guest safety.

                            MAIN POOL (SEA WATER)                                          LAGOON FAMILY DELUXE POOL

                                            CAPACITY                                              LOCATION

Main Pool ( Sea Water)                 875 m³ - 140 cm depth
                                                                                               In front of B block
                                           30 m³ Jacuzzi

Lagoon Family Deluxe Pool               320 m³ - 140 cm depth                                  In front of F block
POOLS                                                       All pools are closed from 20:00 to 08:00 due to cleaning works and guest safety.

                             LAGOON FAMILY SUITE POOL               CEDAR HOUSES POOL

                                                    CAPACITY                                              LOCATION

 Lagoon Family Suites Pool                    840 m³ - 140 cm depth                                     In front of E block

At CEDAR HOUSES area
                                           Each one 166 m³ - 140 cm depth                              CEDAR HOUSE Area
3 Lagoon Pools
                                                    Jacuzzi 5 m³
POOLS

                  INDOOR POOL                         RELAX POOL

                        CAPACITY          LOCATION

   Kapalı Havuz   160 m³ - 140 cm depth     Main Building

  Relax Havuz     190 m³ - 140 cm depth     Main Building
CRISPY KIDS CLUB

For our little guests, the 4500 m² private area includes a children's buffet, children's pools with slides and playgrounds. With 'Crispy Mini Club Concept’,
our main goal for children is to have them to learn while having fun. Our special trainers and our cute hero Crispy Elephant are happy to welcome our
little guests between 08.00-24.00 every day.
•Baby club (0-3 years old) (accompanied •Playground (open air), Doğa Kids Club Activities
by a parent)                                •Mini pool with some activity equipment                           Services with Extra Charge
•Mini club (4-7 years old)                  •Baby carriage service (with reservation organized by mini        •   Babysitter (only children who are 4 years of age
•Junior club (8-12 years old)               club)                                                             and  older are accepted, pre-booked)
•Teen club (13-16 years old)                •Playstation and Lego room                                        •   T-shirt and sand painting
•Mini disco                                 •Baby monitor                                                     •   Video and Computer games
•Mini cinema                                •Developmental games and activities, shows for children           •   Game center
•Mini show                                  •Special Restaurant for Children with Lunch and Dinner Service
•Different theme days                       & Healthy Food Concept
ENTERTAINMENT & ACTIVITY & SPORTS

          Daily activities           Live music at some restaurants       Karaoke & Bowling

          Night shows                   Live music performances             Outdoor Fitness

    Themed parties & Gala Night   Backgammon, chess, card games etc.   Nirvana Sports Academy Activities
    W – CLUB Water Sports Club        Book & Magazine Corner               Yoga & Meditation
ME SPA by L’occitane / NIRVANA HOTEL's New SPA Brand ME Opens in Summer 2021 with Massage
Rituals of L'occitane…

Free of Charge Services                              Services with Extra Charge

Indoor Swimming Pool                                 L’occitane Massage Rituals
Relax Area                                           Skin and body treatments
Sauna                                                CH’İ Detox Programs
Turkish Bath                                         L’occitane brand Cosmetic Products
Steam Room
COSMO FIT, NIRVANA HOTELS‘
NEW FITNESS BRAND, IS
RENEWED WITH THE NEW
GENERATION FITNESS DEVICES
FROM TECHNOGYM, THE
WORLD'S NUMBER 1 FITNESS
EQUIPMENT BRAND.
SPORTS ACTIVITIES

Free of Charge Services                                                           Services with Extra Charge
Tennis courts (1 pcs) and equipment (with reservation)                            Tennis court illumination and tennis lessons (with reservation)

Boccia, dart, aerobics, streching, aqua aerobics, beach volleyball, basketball,   Motorized and non-motorized water sports (canoe and sea bike, jet ski,
football, table tennis                                                            banana, parasailing, ringo, surfing and wind surfing, catamaran lessons
                                                                                  (certificate required)
COSMO FIT Fitness Center, Outdoor Fitness, Yoga & Meditation                      NIRVANA Sports Academy, Private Tennis, Swimming Lessons
GENERAL SERVICES (Free of Charge Services)

Welcome Desk                                        Current publications and newspapers in the lobby

VIP check-in for all guests at Lobby Lounge areas   Daily table reservations at main restaurant for disabled guests

 Message services                                   Wheelchairs for disabled guests (companion required)

                                                    Special environmental planning for all disabled guests to reach every part of
 Post service
                                                    the facility

 Luggage carrying staff                             Use of first class A+ brand products in all bars and restaurants

Pillow menu in rooms                                Cold aromatic towel service at the beach and pools at certain times of the
                                                    day

Parking service (OPEN)                              Daily newspaper service hanging on the room doors for all local guests

Baby Carriage & Stroller Service
GENERAL SERVICES (Services with Extra Charge)
Phone, photocopy

Laundry (dry cleaning, washing, ironing and tailor service)

Shopping Center (Shops)

Transfer services

Car rental, Bike rental

Hookah

Photography services

SHOPPING CENTER

Jeweler                            Boutique

Leather Shop                       Photographer

Market
IMPORTANT INFORMATION
•    ISO 9001 Quality Management System
•    ISO 10002 Quality Management System for Customer Satisfaction
•    ISO 14001 Environmental Management System
•    ISO 18001 Occupational Health & Safety System
•    ISO 22000 Food Safety Management System
•    Officially certified first class products and brands are used in all food and service presentations.
•    Guests with food allergies should inform P-Assistant department about the case upon arrival. Otherwise, the hotel management is not responsible for any
     problems that may occur.
•    According to the Law of the Republic of Turkey dated 19.05.2008, it is forbidden to smoke in closed areas of general use.
•    Pets are accepted to our facility at LUXY PET HOTEL, isolated from the facility usage areas, according to the animal breed and size, for a fee and upon pre-
     demand.
•    Check-in time is 14.00 and check-out time is 12.00. Even if the room is delivered on time, the use of the facility’s services after 12.00 requires extra fee.
•    Dress code policy can be applied in some restaurants and bars.
•    Air conditioning working hours are automatically adjusted by the automation system according to outdoor weather conditions in order to provide maximum
     comfort.
•    Alcoholic beverages and hookahs are not served and tobacco products and alcoholic beverages are not sold to guests under 18 years of age.
•    No alcohols shall be served to the guests with health risks.
•    Preparatory works carried out at the beginning and at the end of season can be postponed due to the weather conditions.
•    Beach is planned to be opened for service on May 1 (Transition to full operation is provided by May 16th.)
•    Hotel management reserves the right to unilaterally change all services and service times declared on fact sheet, depending on weather and other reasons beyond
     management’s control.
•    The days when restaurants and bars will be closed can be changed by the hotel management, depending on weather conditions and reservation requests.
•    It is not suitable in terms of hygiene and safety to bring food, beverage and equipment from food and beverage units to outdoor areas.
•    Hotel guest amenities in bathrooms are given daily in accordance with the number of people. Additional requests are subject to an extra fee of 2 Euros per item.
•    An informative written text stating the general rules of the facility is declared to all guests during check-in procedure for signature.
•    Mini bar is refilled once a day. Additional requests are subject to extra fee.
•    If a sun lounger is occupied for a long period of time without using, hotel officials may take items from the sun lounger and bring it to be empty.
•    It is forbidden to fish within swimming boundaries.
•    It is forbidden to use motorized water vessels within swimming boundaries.
•    The disco serves in accordance with the decibel limit set by the official authorities.
•    All consumables, guest amenities, towels, mini bar contents and cosmetic products served in the rooms are offered to our guests for daily in-house use, as part of
     the all-inclusive package. It is not proper to take these materials out of the facility.
•    The hotel management reserves the right to make unilateral changes regarding the services and information in this guide.
•    In our facility, the measures within the scope of Covid-19 are meticulously implemented, and continuous controls are provided by the Ministry and related
     institutions. All our guests are obliged to comply with Covid measures.
•    Our up-to-date concept is always published on our nirvanahotels.com.tr website. Tour Operators and Agencies acknowledge that these currently published
     concepts are valid within the scope of the contracts and that they will update this information in their sales and marketing channels simultaneously.
UP-TO-DATE IMAGES, VIDEOS, LOGO, FACT SHEET

   You can access all up-to-date fact sheets, images, logos and videos of Nirvana Mediterranean Excellence

                                        at www.nirvanahotels.com.tr

                                          or www.b2b.kilithg.com

                                                    and

                              by downloading our Kilit Hospitality Group App

                                   from your IOS and ANDROID phones.
PARTNER   B R A N D S;

CERTIFICATIONS;
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